Public relations delegate Jobs

Job Summary: Clients Relations Specialist is responsible of handling a portfolio of clients and managing all their aspects to make sure that they are receiving the best service possible.<br>Duties & Responsibilities: Onboarding the new accounts, reviewing their contract and invoices. Creating the account checklist and implementing it. Held an awareness session to activate the client on Beyond services. Building strong relation with the clients and surveying their satisfaction. Following up on the payments. Handling the client’s day to day requests and inquiries. Monitoring the consumptions and loss ratios, and take actions accordingly. Handling the renewal process.<br>Job Requirement: 2-3 years experience in the same field . Bachelor’s degree preferred Medical Background ( pharmacist ) Very Good command of MS office Very Good command of English. Strong verbal and written communication skills. Strong client service skills Executor And Organizer Previous experience in sales or customer service is a plus. Self motivated with ability to handle pressure & tight deadlines Excellent negotiation & presentation skills

Key Responsibilities:<br>Communicate and coordinate with the Egyptian Exchange (EGX) and the Financial Regulatory Authority (FRA) regarding periodic regulatory requirements. Prepare and coordinate periodic documentation and reports for the Board of Directors, Audit Committee, and Investment Committee meetings. Analyze data, maintain accurate records, and ensure timely submission of all required reports. Monitor deadlines and ensure compliance with regulatory and corporate governance Assist in preparing investor presentations, earnings releases, and quarterly/annual reports. Respond to investor inquiries in a timely and professional manner. Monitor industry trends, market developments, and competitor performance. Work closely with Finance, Legal, Corporate Communications, and Executive Management.<br>Requirements:<br>- Bachelor's degree in Commerce, Business Administration, Finance, Accounting, or a related field.- Previous experience in Investor Relations is preferred, even if it was for a short period.- Fresh candidates with a strong willingness to learn.- Strong Analytical skills and excellent attention to detail.- Proficiency in working with spreadsheets (Excel) and data analysis.- Excellent organizational skills with the ability to manage deadlines and follow up on multiple tasks.

Company Description West Way Developments focuses on delivering high-quality medical, commercial, and residential projects in the western region. The company is committed to developing properties that meet modern standards of safety, functionality, and design. By serving diverse communities and sectors, West Way Developments aims to create spaces that support healthcare, business, and everyday living. Team members collaborate across disciplines to ensure projects are completed efficiently and with long-term value for clients and occupants.<br>Role Description The Senior Client Relations Specialist is a full-time, on-site role based in Kafr ash Shaykh. This role is responsible for managing relationships with key clients across medical, commercial, and residential projects, ensuring their needs are understood and addressed throughout the project lifecycle. Day-to-day tasks include serving as the primary point of contact for clients, coordinating meetings, preparing status updates, and resolving issues in collaboration with project and operations teams. The specialist will track client feedback, support contract and proposal discussions, and help identify opportunities to improve client satisfaction and long-term partnerships. The role also involves maintaining accurate records in client management systems and supporting internal reporting on client-related activities and outcomes.<br>Qualifications<br> Demonstrated experience in client relations, account management, or customer success, preferably within real estate, construction, or property development. Strong communication, negotiation, and interpersonal skills to manage expectations and build long-term professional relationships. Ability to coordinate with cross-functional teams, manage multiple client accounts, and prioritize tasks in a fast-paced environment. Proficiency with common office software and client management or CRM tools; strong attention to detail and record-keeping. Bachelor’s degree in Business, Communications, Real Estate, or a related field, or equivalent practical experience. Solid problem-solving skills, with the ability to address client concerns and propose practical solutions. Knowledge of medical, commercial, or residential development processes is an advantage. Commitment to ethical conduct, inclusivity, and professional behavior when working with diverse clients and colleagues.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Assistant Lecturer in Accounting &amp; Finance will contribute to teaching and learning across a range of accounting subjects, including Financial Accounting, Managerial Accounting, Accounting Information Systems, Taxation, Financial Reporting, Auditing, and Assurance. The role involves supporting academic excellence through teaching, scholarship, and research activities, while contributing to departmental administration, student success, and the continued development of the accounting discipline.</p><p>Main Duties and Responsibilities:</p><ul><li>Support the delivery of high-quality teaching and learning activities for undergraduate and postgraduate students, under the guidance of senior academic staff and in line with established curricula.</li><li>Deliver tutorials, seminars, workshops, laboratory sessions, and other small-group learning activities, providing effective academic support and skills development for students.</li><li>Assess and provide constructive feedback on coursework, examinations, practical assignments, and other assessment activities in accordance with approved academic standards and procedures.</li><li>Contribute to the continuous enhancement of the student learning experience by evaluating teaching effectiveness, reviewing feedback, and identifying opportunities for improvement.</li><li>Assist in the coordination and delivery of academic and student engagement initiatives, including guest lectures, field trips, social media activities, and other special projects.</li><li>Provide academic guidance and pastoral support to students while maintaining accurate and up-to-date student records, including attendance, assessment, and progression data.</li><li>Contribute to academic advising and student tutoring activities, supporting students academic development and success.</li><li>Support consultancy projects, professional development programmes, knowledge exchange activities, and other initiatives that strengthen engagement with industry and the wider community.</li><li>Ensure compliance with University policies, procedures, and regulations, including those relating to health and safety, equality, diversity, inclusion, dignity, and respect.</li><li>Engage in continuous professional development, including undertaking or progressing toward an appropriate postgraduate qualification and contributing to scholarly and research activities.</li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>● Responsible for the operations of the store during his shift, in terms of end to -end operation:<br> managing staff, Ordering, Inbound receiving, stocking, Pick, and pack orders<br> ● Assists Store supervisor in managing all store operations (i.e. selecting people, scheduling<br> We’re hiring<br> Assistant Store Supervisor<br> shifts, routine and preventive maintenance, …)<br> ● Assists Store supervisor with Ordering / Store replenishment: ensuring proper stock in stores<br> (No OOS or OVS) and helping to assess the inventory and issuing orders based on the input<br> and assessment of demand planner plus physical stock assessment<br> ● Inventory management: Support Store supervisor by ensuring effective stock control<br> functions and practices. Support the Implementation of the inventory process to ensure<br> adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count<br> based on the agreed schedule<br> ● Inbound receiving: During his shift, to ensure accurate receiving of orders as per policies &amp;<br> SOP<br> ● Outbound: During his shift, to ensure efficient and accurate picking and packing of customer<br> orders, as per SOP<br> ● Support Store supervisor by monitoring fulfillment processes and recommending<br> improvements to increase productivity and profits.<br> ● Help Store supervisor by Ensuring implementation of actions pertinent to store-related<br> shrinkages<br> ● Supervising the effective implementation of hygiene, sanitation, security, and safety<br> standards, as well as service level standards and ensuring a high level of customer service<br> both internally and externally during his shift<br> ● Discussing with the Store supervisor all issues/problems and propose solutions</p><br><br>What you need to be successful<br><p>● You have at least 2-3 years of experience in supermarket or retail<br> ● Proven Excel skills<br> ● Good communication skills, and always like to be hands-on with several tools.<br> ● Language skills: Good English written (Professional writing: Emails, Communication, and<br> reading) and spoken and Fluent Arabic</p><br><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Assistant Manager – Investigation and Utilization Management who will be responsible for managing and leading the investigation and utilization management function to ensure early identification of cost drivers, abnormal billing patterns, and potential fraud, waste, and abuse (FWA) across all insurance policies.<br>Your Job<br>1. Leadership & Functional Oversight Manage, lead, and develop the Utilization Management team (Team Leaders and Senior Officers), ensuring workload prioritization, quality of analysis, and adherence to timelines. Set objectives, review performance, and provide coaching, technical guidance, and development plans for team members.2. Investigation & Utilization Management Lead investigations into suspected FWA, abnormal utilization, and irregular provider billing behaviors and track investigation outcomes, recoveries, and corrective actions to closure. Design and manage the investigation workflow – case intake, prioritization, evidence gathering, analytical validation, documentation, and closure. Build robust, well-documented investigation cases with clear analytical evidence, findings, and recommended actions suitable for internal review and regulatory reference. Determine escalation thresholds, validate findings, and formally refer high-risk cases to FWA Audit, Rule Engine, Approvals, Network, and QA teams as appropriate.2. Burning Cost, Loss Ratio & Utilization Governance Oversee monitoring of burning cost and loss ratio across policies, products, and provider networks. Interpret utilization trends and patterns to identify systemic cost drivers, emerging utilization risks, and high-impact members, providers, clinicians, specialties, or benefit areas. Translate analytical insights into utilization control recommendations, corrective actions, and preventive measures.3. Billing Abnormalities & FWA Oversight Oversee identification of abnormal billing and utilization behaviors, including (but not limited to) overutilization, upcoding, unbundling, duplicate billing, excessive length of stay (LOS), repeated admissions, and unusual billing spikes. Act as the primary investigation and utilization subject-matter expert in FWA-related discussions.4. Analytics, Rules & Preventive Controls Lead development and refinement of utilization analytics models, business rules, flags, triggers, provider outlier detection methodologies, and focused sampling approaches. Support automation and rule engine initiatives aimed at early detection and prevention of cost leakage, ensuring outputs are actionable, consistent, and aligned with business objectives.5. Reporting, Governance & Decision Support Establish and monitor burning cost and loss ratio dashboards, provider utilization risk profiles, and utilization variance and trend reports. Prepare and present findings, risks, and recommendations to management with clear, actionable insights. and support internal and regulatory reporting related to investigation, utilization management, and FWA.6. Cross-Functional Coordination Act as the primary coordination point between the Investigation & Utilization Management functions and Claims, Approvals, QA, Rule Engine, FWA / Medical Audit, Network, and Production teams.<br><br>Your Profile Bachelor’s degree in Medical, Paramedical, Insurance, Healthcare Management, or a related field. Advanced certifications in utilization management, medical audit or analytics are an advantage.7+ years’ experience in utilization management, investigation, claims analytics, provider audit, provider network or medical audit within a health insurance / TPA environment. Minimum 3 years in managing cost containment or utilization management interventions/ initiatives. Proven experience in FWA detection, investigation case management, and payment integrity. Awareness of local regulatory requirements and the UAE market is preferred. Advanced analytical, investigative and decision-making skills. Advanced Excel and data analysis capability (working with large datasets).

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and customer-oriented Assistant Guest Relation Manager to join our team . In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Relation Manager in overseeing the daily operations of our hotel's front-of-house services. Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests Assist in optimizing hotel occupancy and room rates to maximize revenue Handle guest complaints professionally and effectively, ensuring prompt resolution Support the Guest Relation Manager in operating a highly proficient and productive guest services department Conduct and assist in training programs for the Guest Service team Collaborate with other departments to ensure seamless guest experiences Implement and maintain standard operating procedures for the guest service department Monitor and improve systems and procedures to enhance operational efficiency Assist in managing reservations and coordinating with housekeeping for room readiness Contribute to sales efforts by promoting hotel services and special offers Ensure compliance with health and safety regulations Participate in departmental meetings and continuous improvement initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li><li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li><li>Excellent customer service skills with a focus on guest satisfaction</li><li>Demonstrated leadership abilities and experience in training and developing team members</li><li>Strong problem-solving skills and ability to handle guest complaints effectively</li><li>Proficiency in hotel management software and reservation systems</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Sales-oriented mindset with the ability to upsell hotel services</li><li>Flexibility to work varying shifts, including weekends and holidays</li><li>Knowledge of health and safety regulations in the hospitality industry</li><li>Familiarity with the local area and attractions in Coimbatore is a plus</li></ul><p></p></section>

Insta Shop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt<br><br>Since joining the Delivery Hero family in 2020, the global leader in online food delivery and<br><br>q-commerce, Insta Shop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at Insta Shop is an<br><br>opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an<br><br>environment where everyone’s achievements are celebrated and where success is the only way forward.<br><br>As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always<br><br>on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As an Assistant Financial Controller, you will play a key role in managing and overseeing the financial<br><br>reporting, accounting, and compliance for all regions of the company. You will be responsible for<br><br>preparing financial statements, managing hyperinflation accounting, handling payroll accounting, and<br><br>leading audits. Additionally, you will oversee lease contracts, manage related party transactions, and<br><br>handle liquidation processes, ensuring compliance with international accounting standards.<br><br>WHAT’S ON YOUR PLATE?<br><br> Overseeing the preparation and review of financial statements, including balance sheets, income statements, and cash flow statements, ensuring compliance with accounting standards (GAAP or IFRS) and company policies. Providing detailed analysis of financial performance and identify key trends, variances, and opportunities for improvement. Managing and overseeing the monthly, quarterly, and annual closing processes while ensuring timely and accurate reporting of financial results, including the preparation of all necessary journal entries and reconciliations. Addressing discrepancies and implement corrective actions as needed. Supporting the preparation of the company’s annual budget and periodic forecasts. Assisting in establishing, maintaining, and enforcing internal controls to ensure the accuracy, integrity, and security of financial data while ensuring compliance with relevant accounting standards, legal regulations, and company policies, while coordinating with auditors for external audits. Supporting mergers, acquisitions, and other strategic initiatives by providing financial analysis, due diligence, and integration support while ensuring the financial aspects of these transactions are well-managed and aligned with the company’s objectives. Overseeing payroll accounting across regions reconciling HR reports with bank records in the ERP system. Acting as the point of contact for external stakeholders, such as auditors, regulatory bodies, and financial institutions. Maintaining strong relationships and communicating effectively to ensure transparency and compliance with external reporting requirements. Providing financial analysis and decision support for key business initiatives. Assisting senior management with financial modeling, valuation, and other ad hoc financial tasks.<br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>Bachelor's degree in accounting, Finance, or a related field; professional accounting certifications (e.g., CPA, ACCA) are a plus5+ years of experience in financial controlling or accounting, with a strong background in managing consolidated financial statements, hyperinflation accounting, and IFRS reporting. Excellent Communication skills, Proactive & Collaboration, with very good leadership skills. Detail-Oriented, with Problem-Solving, & Analytical skills. Advanced Microsoft Dynamics 365 and Excel. Expertise in ERP systems (e.g., SAP, Oracle), Contavio (DH Lease Reporting Software), One Stream, and strong proficiency in Excel In-depth knowledge of IFRS, IAS 29 (Hyperinflation Accounting), IFRS-16 (Lease Reporting) and related financial regulations

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Description <div> <p>The Assistant Product Manager position is based in Cairo, the role is full-time. </p> <p> </p> <p>Scope of work covers the following: </p> <ul> <li>Support in Managing our online products platforms (web and mobile) and assist in the design: functional scope, prototyping of pages, expression of needs. </li> </ul> <ul> <li>Enhancing the already existing products in Egypt and GCC area. </li> </ul> <ul> <li>Manage the Digital Content available on all different platforms. </li> </ul> <ul> <li>Ingest the new Acquired content on the products. </li> </ul> <ul> <li>Conduct User Acceptance Testing: for new products before launch, and already existing products. </li> </ul> <ul> <li>Reporting and analysis: monitoring and analyzing product related performance, measurement of customer satisfaction, customer loyalty. </li> </ul> <ul> <li>Conduct Market research and competitive analysis. </li> </ul> <ul> <li>Constant optimization of customer journeys, UX and flow while respecting the constraints of profitability, ergonomics and accessibility, and benchmark of competitors. </li> </ul> <ul> <li>Reporting and analysis: monitoring and analyzing product related performance, measurement of customer satisfaction, customer loyalty. </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>0 to 3 years experience in the same field. </li> </ul> <ul> <li>Bachelor s degree of a Business School or equivalent. </li> </ul> <ul> <li>Passionate about internet, mobile, new technologies and social networks. </li> </ul> <ul> <li>Experience in conducting UAT process and quality assurance. </li> </ul> <ul> <li>Experience in market research and conducting competitive analysis. </li> </ul> <ul> <li>Experience in using HTML and CSS is a plus. </li> </ul> <ul> <li>Familiarity with design programs, such as Adobe PhotoShop is a plus </li> </ul> <ul> <li>Fluent Speaker of English &amp; Arabic, (French is a plus). </li> </ul> <ul> <li>Mastering Microsoft Office suite and internet tools </li> </ul> <ul> <li>Perfect communication skills. </li> </ul> <ul> <li>Interested in taking challenges. </li> </ul> <ul> <li>Having a Commercial and business background is a plus. </li> </ul> <ul> <li>Strong attention to detail, ensuring accuracy and excellence in all outputs. </li> </ul> <ul> <li>Results oriented with the ability to work in a fast-paced environment. </li> </ul> <ul> <li>Strong time management and organizational skills. </li> </ul> <ul> <li>Committed to meeting deadlines with high quality results. </li> </ul> <ul> <li>A proven ability to work independently and as part of a team. </li> </ul> <ul> <li>Innovative and takes initiative.</li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Position Overview:<br>The Assistant Contracts Manager will administer construction contracts on behalf of Project Management Consultancy clients, ensuring contractual compliance, managing variations and claims, and maintaining comprehensive project documentation throughout the construction lifecycle.<br><br><p><br><b>Job Location</b></p><br><p><u>North Coast, Egypt</u></p><br><p><b>What this job involves:</b></p><br><ul><li>Administering construction contracts (FIDIC, Adhoc) throughout project execution.</li><li>Processing payment certificates, progress claims, and contractor invoicing.</li><li>Managing variation orders, change requests, and extension of time claims.</li><li>Maintaining contract documentation, correspondence, and notices.</li><li>Monitoring contractor compliance with milestones and specifications.</li><li>Coordinating defects liability periods and project completion processes.</li><li>Supporting dispute resolution and preparing claims documentation.</li><li>Reporting contract status to clients, stakeholders, and management.</li></ul><p><b>Desired Skills And Experience </b></p><br><ul><li>Bachelor's degree in Civil Engineering, Construction Management, or Quantity Surveying.</li><li>5-7 years post-contract construction administration experience.</li><li>Strong knowledge of FIDIC and other standard contract forms.</li><li>Comprehensive understanding of construction processes and project lifecycles.</li><li>Excellent documentation, analytical, and communication skills.</li></ul><p>Other skills and experience should include:</p><br><ul><li>Proficiency in contract administration software and Microsoft Office Suite.</li><li>Ability to manage multiple projects simultaneously.</li><li>Professional certification (MRICS, PMP) desirable.</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers. The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p> <h4>Job profile</h4> <ul> <li>Develop, implement and maintain security policies, standards and procedures in alignment with industry best practices and compliance requirements for the customers.</li> <li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li> <li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li> <li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.</li> </ul> <p><strong>Project management:</strong></p> <ul> <li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder management:</strong></p> <ul> <li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li> <li>Foster a collaborative and high-performance culture within the security delivery team.</li> <li>Conduct regular performance reviews and coaching sessions for team members.</li> <li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.</li> </ul> <p><strong>Risk management:</strong></p> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li> <li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g., sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance and auditing:</strong></p> <ul> <li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>10 years experience with at least 5 years as a security delivery manager.</li> <li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li> <li>Excellent command of Arabic and English.</li> <li>Extensive experience managing large-scale security programs and projects across diverse environments.</li> <li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li> <li>Experience with managing service delivery in a fast-paced, complex environment and experience in managing large-scale multi-disciplinary service delivery teams.</li> <li>Must have technical and professional qualifications:</li> <li>Strong understanding of ICT systems integration methodologies.</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li> <li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li> <li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers.The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p><br><br><br><b>Job Profile</b> <br><ul> <li>Develop, implement &amp; maintain security policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</li> <li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li> <li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li> <li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.<br><strong>Project Management:</strong></li> </ul> <ul> <li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.<br><strong>Stakeholder Management:</strong></li> <li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li> <li>Foster a collaborative and high-performance culture within the security delivery team.</li> <li>Conduct regular performance reviews and coaching sessions for team members.</li> <li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.<br><strong><br>Risk Management: </strong></li> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li> <li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients. <br><strong>Compliance &amp; Auditing:</strong></li> <li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</li> </ul><br><br><b>Comptencies and Qualifications</b> <br><ul> <li>10 Years Experience with at least 5 years as a security delivery manager.</li> <li>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field</li> <li>Strong communication, interpersonal and presentation skills</li> <li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li> <li>Excellent command of Arabic and English</li> <li>Extensive experience managing large-scale security programs and projects across diverse environments.</li> <li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li> <li>Experience with managing service delivery in a fast-paced, complex environment &amp; experience in managing large-scale multi-disciplinary service delivery teams<br>Must have technical / professional qualifications:</li> <li>Strong understanding of ICT systems integration methodologies</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li> <li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li> <li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a dynamic, mission-driven organization led by a visionary Chief Executive whose impact extends well beyond day-to-day operations. With a growing portfolio of programs, community initiatives, leadership development networks, and large-scale events, this organization operates with the energy and complexity of a mid-sized enterprise — one that demands exceptional coordination, proactive thinking, and unwavering attention to detail at every level. The culture is one of excellence, continuous improvement, and deep commitment to the communities served. As they scale their reach and deepen their impact, they are building out a lean, high-performing remote team of operators who can think strategically, execute flawlessly, and serve with discretion. This is an organization where the work is meaningful, the standards are high, and the right person will have the opportunity to grow alongside a leader who moves fast and builds with purpose.</p><br><p><strong>Role Overview</strong></p><br><p><strong>The Executive Assistant</strong> serves as the right-hand and strategic thought-partner to the Chief Executive, responsible for freeing executive bandwidth by owning calendar management, project coordination, high-level communications, and VIP event curation with precision and professionalism. This is not a traditional administrative role — it is a chief-of-staff hybrid that requires someone equally comfortable driving strategic follow-through as they are managing the intricate logistics of a busy executive's day. The Executive Assistant will act as a critical connective tissue between leadership and all areas of the organization, ensuring nothing falls through the cracks and every priority moves forward.</p><br><p>Fully Remote (Work from Home) | 9AM - 5PM EST</p><br><p><strong><u>Key Responsibilities:</u></strong></p><br><p><strong>Executive Calendar &amp; Priority Management</strong></p><br><ul><li><p>Own and audit the Chief Executive's calendar end-to-end, ensuring all meetings, travel, and commitments are organized with precision and strategic intent.</p><br></li><li><p>Anticipate scheduling conflicts, proactively resolve gaps, and ensure the executive's time is protected and optimized at all times.</p><br></li><li><p>Prepare meeting rooms and briefing materials for all scheduled on-campus and virtual meetings.</p><br></li></ul><p><strong>Communications &amp; Liaison</strong></p><br><ul><li><p>Manage all inbound and outbound communications on behalf of the Chief Executive, including emails, voicemails, and correspondence — ensuring timely, professional responses aligned to organizational tone and brand guidelines.</p><br></li><li><p>Act as the primary liaison between the Chief Executive and internal staff, external partners, and stakeholders, ensuring clear and accurate information flow in all directions.</p><br></li><li><p>Draft, send, and manage templated and custom communications including thank-you emails, congratulations notes, bereavement outreach, and follow-up correspondence.</p><br></li></ul><p><strong>Project Coordination &amp; Strategic Follow-Through</strong></p><br><ul><li><p>Track and drive progress on key organizational initiatives, flagging risks, escalating blockers, and ensuring deadlines are met across multiple concurrent projects.</p><br></li><li><p>Support the management and expansion of key programs including leadership development networks, educational initiatives, and community foundations.</p><br></li><li><p>Assist with recruiting and hiring activities as directed by the Chief Executive.</p><br></li></ul><p><strong>Event Planning &amp; VIP Coordination</strong></p><br><ul><li><p>Plan, organize, and execute high-level corporate events, private gatherings, fundraisers, and networking experiences that align with organizational goals and the executive's availability.</p><br></li><li><p>Secure access to exclusive conferences, private galas, and members-only events; curate VIP experiences that reflect the executive's brand and standards.</p><br></li><li><p>Coordinate event rentals, respond to rental inquiries, and manage all logistics for worship experiences and campus events end-to-end.</p><br></li><li><p>Arrange personal and wellness appointments including fitness, health, grooming, leisure, and personal shopping as needed.</p><br></li></ul><p><strong>Operations &amp; Administrative Leadership</strong></p><br><ul><li><p>Complete and manage daily, weekly, and checklist-driven operational workflows including Office Prep, Campus Shutdown, and Administrative Office checklists.</p><br></li><li><p>Manage and oversee <strong>Digital Administrative Dream Team</strong> members, <strong>Online Campus Ambassadors</strong>, and administrative volunteers — assigning tasks, coaching performance, and ensuring full coverage for all experiences and events.</p><br></li><li><p>Verify and reconcile bank deposits following worship experiences per stewardship protocols.</p><br></li><li><p>Maintain and update vendor password lists, device codes, and access credentials in accordance with security protocols.</p><br></li><li><p>Manage meeting agendas including <strong>Dream Team Meeting Agendas</strong>, <strong>Operations Meeting Agendas</strong>, and <strong>Office of the Bishop Agendas</strong> on a weekly cadence.</p><br></li></ul><p><strong>Technology &amp; Tools</strong></p><br><ul><li><p>Leverage <strong>Google Workspace</strong> (Docs, Sheets, Calendar, Gmail) for day-to-day operations and communications.</p><br></li><li><p>Use <strong>Planning Center Online</strong> and relevant project management platforms to coordinate experiences, track tasks, and manage workflows.</p><br></li><li><p>Maintain proficiency across calendar systems, email platforms, and internal communication tools as required by the organization.</p><br></li></ul><p><strong><u>Qualifications — Experience:</u></strong></p><br><ul><li><p><strong>3+ years</strong> of experience directly supporting a founder, executive, pastor, or senior organizational leader in a fast-paced environment.</p><br></li><li><p>Demonstrated experience in advanced calendar management and complex travel coordination across multiple time zones and priorities.</p><br></li><li><p>Proven track record in project coordination with strong follow-through — able to manage multiple initiatives simultaneously with minimal oversight.</p><br></li><li><p>Experience planning and executing high-level events, VIP experiences, private gatherings, or large organizational functions.</p><br></li><li><p>Background managing or overseeing administrative staff, volunteers, or support teams is strongly preferred.</p><br></li><li><p>Experience handling sensitive communications and confidential information with the utmost professionalism and discretion.</p><br></li><li><p>Familiarity with <strong>Google Workspace</strong>, <strong>Planning Center Online</strong>, or comparable project management and calendar platforms.</p><br></li></ul><p><strong><u>Qualifications — Skills:</u></strong></p><br><ul><li><p><strong>Exceptional written communication</strong> — able to draft polished, on-brand correspondence independently with minimal revision required.</p><br></li><li><p><strong>High discretion and confidentiality</strong> — trusted with sensitive organizational, financial, and personal information at the executive level.</p><br></li><li><p><strong>Proactive and self-directed</strong> — takes initiative, anticipates needs, and drives follow-through without waiting to be told what to do next.</p><br></li><li><p><strong>Strong organizational instincts</strong> — able to create order from complexity, maintain multiple systems simultaneously, and never let priorities slip.</p><br></li><li><p><strong>Composure under pressure</strong> — thrives in high-stakes, fast-moving environments where priorities shift and last-minute changes are the norm.</p><br></li><li><p><strong>People leadership capability</strong> — able to coach, assign, and hold accountability with team members and volunteers in a respectful, mission-aligned way.</p><br></li><li><p><strong>Detail orientation</strong> — catches errors before they matter, maintains checklists rigorously, and takes quality personally.</p><br></li><li><p><strong>Adaptability and growth mindset</strong> — committed to continuous improvement and willing to evolve with the role as the organization scales.</p><br></li></ul><p>This is a rare opportunity to step into a high-visibility, high-impact role at the side of a visionary leader — one where your organizational instincts, communication skills, and ability to execute will directly shape the effectiveness of the entire organization. You will have real ownership, real responsibility, and the chance to grow into a Director-level path as the organization continues to expand. If you are someone who thrives on being the person who makes everything run, who takes pride in flawless execution, and who wants to do meaningful work alongside a leader who moves with purpose — this role was built for you.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assistant Cost Managers support our team in varying types and sizes of projects in the pre / post contract stages. Our projects are varied and can be relatively small or complex and large. MAIN PURPOSE OF ROLE: To support the Cost Management team, taking responsibility for allocated tasks. To help us provide excellent service delivery to our clients, gain their trust and enhance our reputation. To help us ensure that client objectives are met through the delivery of an effective cost management service from pre contract to construction completion.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Knowledge of and experience in the Real Estate / Property sector.</li><li>Knowledge of the Cost Management / Quantity Surveying profession.</li><li>Basic experience in the measurement and quantification of building works and Bills of Quantities.</li><li>Professional approach and confident in your ability to add value to our team.</li><li>Ability to work with others and accept instruction in a team environment.</li><li>Willingness to listen and learn and develop your skills.</li><li>Measurement of building works.</li><li>Taking personal responsibility for work produced.</li><li>Assisting the team to ensure accurate and timely production of information and reports.</li><li>Interfacing with team members in a professional manner.</li><li>A desire to progress your career to the next level.</li><li>Degree qualified in Quantity Surveying or similar.</li><li>0-2 years of experience in a similar role.</li><li>Knowledge of the construction industry</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes<br>&nbsp;</p><br><br>Job Description<br><br><p>• &nbsp;Sort all the correspondence in the order of priority and process the reservation to the set standard<br>• &nbsp;Input, modify or cancel phone reservations into the system direcly and file accordingly<br>• &nbsp;Access the GDS / CRS / Internet regularly and input these reservations into the system<br>• &nbsp;Ensure that all the reservation requests are processed and confirmation and or cancellation letters, faxes or e-mails are sent out within 24 hour period.<br>• &nbsp;File all correspondence in a chronological and alphabetical order on a daily basis.<br>• &nbsp;Check all the reservations for the next days arrival and ensure that all the pertinent information regartding the stay and special requests are being fulfilled.<br>• &nbsp;Acquaint self with regular callers and acknowldge them by name.<br>• &nbsp;Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and / or FOM.<br>• &nbsp;Answer inquiries and / or promote hotel services and facilities. Answer questions on rates and room type availability.<br>• &nbsp;Ascertain callers needs though open ended questions and try to sell higher yield rooms.<br>• &nbsp;Use the correct guest history when making a reservation.<br>• &nbsp;Remain up to date with all the new promotions for the hotel as well as the ACCOR Group.<br>• &nbsp;Refer to the Credit Manager if credit facilities are required.<br>• &nbsp;Obtain approval from the Front Desk for same day reservation or on near sell-out dates.<br>• &nbsp;Refer requests for extension or change of payment for in-house guests to Front Desk.<br>• &nbsp;Perform any other duties that may be assigned from time to time by the management.</p><br><br>Qualifications<br><br><p>· Good interpersonal skills and self-confident.<br>· Guest oriented and service minded, with attention to quality.<br>· Good sales skills.<br>· Dynamic.<br>· Good presentation.<br>· A thorough and organized approach.</p><br> </div>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646 m, 268 rooms including 4 suites and 80 family rooms, 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <h4>Job description</h4> <ul> <li>Sort all the correspondence in the order of priority and process the reservation to the set standard.</li> <li>Input, modify or cancel phone reservations into the system directly and file accordingly.</li> <li>Access the GDS / CRS / Internet regularly and input these reservations into the system.</li> <li>Ensure that all the reservation requests are processed and confirmation and/or cancellation letters, faxes or e-mails are sent out within 24 hour period.</li> <li>File all correspondence in a chronological and alphabetical order on a daily basis.</li> <li>Check all the reservations for the next day's arrival and ensure that all the pertinent information regarding the stay and special requests are being fulfilled.</li> <li>Acquaint self with regular callers and acknowledge them by name.</li> <li>Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and/or FOM.</li> <li>Answer inquiries and/or promote hotel services and facilities. Answer questions on rates and room type availability.</li> <li>Ascertain callers needs through open ended questions and try to sell higher yield rooms.</li> <li>Use the correct guest history when making a reservation.</li> <li>Remain up to date with all the new promotions for the hotel as well as the ACCOR Group.</li> <li>Refer to the Credit Manager if credit facilities are required.</li> <li>Obtain approval from the Front Desk for same day reservation or on near sell-out dates.</li> <li>Refer requests for extension or change of payment for in-house guests to Front Desk.</li> <li>Perform any other duties that may be assigned from time to time by the management.</li> </ul> <h4>Qualifications</h4> <ul> <li>Good interpersonal skills and self-confident.</li> <li>Guest oriented and service minded, with attention to quality.</li> <li>Good sales skills.</li> <li>Dynamic.</li> <li>Good presentation.</li> <li>A thorough and organized approach.</li> </ul></p><p></p>

Egy Bell is hiring an Assistant Manager Operations for a well-known multinational company located in New Cairo<br>KEY ACCOUNTABILITIES: <br>Responsible for implementing the housekeeping plan for the internal areas of the mall as well as the external areas, i.e. the immediate periphery of the Mall, such as the stairways, the roads and the car parks areas; by directing the housekeeping staff in their routine and non-routine jobs; ensuring compliance to set standards; and carrying out regular inspection, with the objective of enforcing adherence to standards, assessing performance levels and preventing any shortfalls that may lead to any inconvenience to the visitors<br>Responsible for implementing pest control, bird control, waste management services with objectives of ensuring standards, assessing performance and preventing shortfalls<br>Budgets & Plans:Recommend and oversee the budget for the Operations and monitor financial performance versus the budget so that the business is aware of anticipated costs, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized. Manage the Operations department while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives. Discuss “Side-Specific-Budgets” with management including CAPEX for example, advise on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets to ensure budgeting is as appropriate and as accurate as possible.<br>Leadership:Manage the effective achievement of the objectives through leading the Operations team in the mall, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ performance.<br>Contract Management:Responsible for tracking performance levels of the contractor providing the services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management review and provide suggestions regarding actions for improving service standards<br>Usage of Equipment:Ensure that the service providers staff are using the right equipment’s and tools for the various kinds of material (such as glass marble, tiles etc.) and services so as to maintain standards as well as to ensure that there is no damage to company asset due to incorrect usage of equipment<br>Staff Supervision:Plans and directs the number, placement of staff and the supervisory staff, to monitor standard of job done; as well as frequency of check in the different areas of the mall, with the objective of ensuring that areas most prone to housekeeping and pest control issues are attended to, within shorter intervals with the objective of maintaining standards of cleanliness and hygiene of the premises<br>Service Standards:Communicates expected service standards to the service provider’s staff and monitors them in terms of personal grooming, hygiene levels, communication skills, and the service offered to visitors with the objective of ensuring a superior visitor experience<br>Consumables:Responsible for keeping track of quality of consumables provided for customer usage and their distribution as per consumption patterns for different areas of the mall<br>Minimum Qualifications and Knowledge:University graduate, in any discipline preferred.<br> Minimum Experience: 5-7 years of relevant experience in a shopping centre/ mall/ hotel/ hospital, with a very high customer focus and adherence to service standardsvery good in English Ability to work in a collaborative and diverse team environment Must be well familiar with computer applications and capable of generating & presenting maintenance reports Job-Specific Skills:Ability to work under pressure and flexibility to work long hours and shift timings, if the situation demands

Egy Bell is hiring an Assistant Manager Operations for a well-known multinational company located in New Cairo<br>KEY ACCOUNTABILITIES: <br>Responsible for implementing the housekeeping plan for the internal areas of the mall as well as the external areas, i.e. the immediate periphery of the Mall, such as the stairways, the roads and the car parks areas; by directing the housekeeping staff in their routine and non-routine jobs; ensuring compliance to set standards; and carrying out regular inspection, with the objective of enforcing adherence to standards, assessing performance levels and preventing any shortfalls that may lead to any inconvenience to the visitors<br>Responsible for implementing pest control, bird control, waste management services with objectives of ensuring standards, assessing performance and preventing shortfalls<br>Budgets & Plans:Recommend and oversee the budget for the Operations and monitor financial performance versus the budget so that the business is aware of anticipated costs, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized. Manage the Operations department while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives. Discuss “Side-Specific-Budgets” with management including CAPEX for example, advise on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets to ensure budgeting is as appropriate and as accurate as possible.<br>Leadership:Manage the effective achievement of the objectives through leading the Operations team in the mall, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ performance.<br>Contract Management:Responsible for tracking performance levels of the contractor providing the services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management review and provide suggestions regarding actions for improving service standards<br>Usage of Equipment:Ensure that the service providers staff are using the right equipment’s and tools for the various kinds of material (such as glass marble, tiles etc.) and services so as to maintain standards as well as to ensure that there is no damage to company asset due to incorrect usage of equipment<br>Staff Supervision:Plans and directs the number, placement of staff and the supervisory staff, to monitor standard of job done; as well as frequency of check in the different areas of the mall, with the objective of ensuring that areas most prone to housekeeping and pest control issues are attended to, within shorter intervals with the objective of maintaining standards of cleanliness and hygiene of the premises<br>Service Standards:Communicates expected service standards to the service provider’s staff and monitors them in terms of personal grooming, hygiene levels, communication skills, and the service offered to visitors with the objective of ensuring a superior visitor experience<br>Consumables:Responsible for keeping track of quality of consumables provided for customer usage and their distribution as per consumption patterns for different areas of the mall<br>Minimum Qualifications and Knowledge:University graduate, in any discipline preferred.<br> Minimum Experience: 5-7 years of relevant experience in a shopping centre/ mall/ hotel/ hospital, with a very high customer focus and adherence to service standardsvery good in English Ability to work in a collaborative and diverse team environment Must be well familiar with computer applications and capable of generating & presenting maintenance reports Job-Specific Skills:Ability to work under pressure and flexibility to work long hours and shift timings, if the situation demands

Egy Bell is hiring an Assistant Manager Operations for a well-known multinational company located in New Cairo<br>KEY ACCOUNTABILITIES: <br>Responsible for implementing the housekeeping plan for the internal areas of the mall as well as the external areas, i.e. the immediate periphery of the Mall, such as the stairways, the roads and the car parks areas; by directing the housekeeping staff in their routine and non-routine jobs; ensuring compliance to set standards; and carrying out regular inspection, with the objective of enforcing adherence to standards, assessing performance levels and preventing any shortfalls that may lead to any inconvenience to the visitors<br>Responsible for implementing pest control, bird control, waste management services with objectives of ensuring standards, assessing performance and preventing shortfalls<br>Budgets & Plans:Recommend and oversee the budget for the Operations and monitor financial performance versus the budget so that the business is aware of anticipated costs, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized. Manage the Operations department while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives. Discuss “Side-Specific-Budgets” with management including CAPEX for example, advise on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets to ensure budgeting is as appropriate and as accurate as possible.<br>Leadership:Manage the effective achievement of the objectives through leading the Operations team in the mall, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ performance.<br>Contract Management:Responsible for tracking performance levels of the contractor providing the services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management review and provide suggestions regarding actions for improving service standards<br>Usage of Equipment:Ensure that the service providers staff are using the right equipment’s and tools for the various kinds of material (such as glass marble, tiles etc.) and services so as to maintain standards as well as to ensure that there is no damage to company asset due to incorrect usage of equipment<br>Staff Supervision:Plans and directs the number, placement of staff and the supervisory staff, to monitor standard of job done; as well as frequency of check in the different areas of the mall, with the objective of ensuring that areas most prone to housekeeping and pest control issues are attended to, within shorter intervals with the objective of maintaining standards of cleanliness and hygiene of the premises<br>Service Standards:Communicates expected service standards to the service provider’s staff and monitors them in terms of personal grooming, hygiene levels, communication skills, and the service offered to visitors with the objective of ensuring a superior visitor experience<br>Consumables:Responsible for keeping track of quality of consumables provided for customer usage and their distribution as per consumption patterns for different areas of the mall<br>Minimum Qualifications and Knowledge:University graduate, in any discipline preferred.<br> Minimum Experience: 5-7 years of relevant experience in a shopping centre/ mall/ hotel/ hospital, with a very high customer focus and adherence to service standardsvery good in English Ability to work in a collaborative and diverse team environment Must be well familiar with computer applications and capable of generating & presenting maintenance reports Job-Specific Skills:Ability to work under pressure and flexibility to work long hours and shift timings, if the situation demands

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Maintain, organize, and update corporate client files, service contracts, and account profiles. Assist the Customer Service Manager in preparing materials, data sheets, and performance reports for Quarterly Business Reviews (QBRs). Coordinate schedules, arrange internal/external meetings, and draft meeting minutes for the department. Handle data entry tasks, ensuring all client feedback, operational issues, and resolution timelines are accurately logged in the system. Act as a reliable internal point of contact, routing urgent inquiries or high-level client complaints to the appropriate Account Managers or the Customer Service Manager immediately. Follow up with internal ticketing and reservation teams to track the progress of ongoing corporate service requests, ensuring responses meet client deadlines. Assist in drafting professional, clear corporate emails and announcements to client travel coordinators regarding system updates, schedule changes, or holiday operational hours. Compile weekly and monthly customer service metrics (such as response times, recurring complaints, and account health indicators) into clear summaries for management. Assist in running customer satisfaction surveys or gathering post-travel feedback from corporate accounts to help identify areas for service improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in English Literature, Business Administration, or a related field from a reputable university. 1-2 years of proven experience in a professional administrative assistant, corporate customer service, or operational support role. Very Good to Fluent English (both written and spoken) is an absolute must to handle corporate communications professionally. Highly proficient in MS Office (specifically Word, Excel for data logging, and PowerPoint for basic presentations). Experience with CRM tools or ticketing tracking systems is a major plus. Exceptional Organization: A sharp eye for detail with the ability to manage multiple tracking sheets and files without losing focus. Strong Communication: Polite, clear, and professional verbal and written communication style suited for a high-end corporate B2B environment. Proactive &amp; Reliable: High emotional intelligence, a problem-solving mindset, and the ability to maintain confidentiality regarding sensitive corporate account data.</p><p></p></section>