Public relations delegate Jobs

Company Description Medicazone is a leading Arabic-language medical platform dedicated to raising health awareness across the Arab world. It provides accurate, evidence-based medical information to the public, helping individuals make informed decisions about their health. Content is developed and reviewed by a distinguished group of physicians from various specialties, ensuring reliability and professional standards. The platform focuses on accessibility, clarity, and trust, making quality medical knowledge available to a wide audience.<br>Role Description This is a full-time, on-site Telemarketing Specialist role based in Giza. The Telemarketing Specialist will conduct outbound and inbound calls to promote Medicazone’s services, generate and qualify leads, and support customer acquisition efforts. Day-to-day tasks include engaging with potential users and partners, explaining platform benefits, answering questions, and providing clear, professional information. The role also involves updating CRM records, following up on leads, handling basic customer support inquiries, and collaborating with the sales and marketing teams to meet targets and improve call scripts and conversion rates.<br>Qualifications<br> <br>Candidates should possess strong Lead Generation and Sales skills, with the ability to meet call and conversion targets. Candidates should possess excellent Customer Service and Customer Support skills to handle inquiries and resolve issues professionally. Candidates should possess effective Communication skills, including clear verbal communication and active listening. Relevant experience in telemarketing, call centers, or inside sales is highly beneficial. Proficiency in Arabic, with good command of English preferred. Comfort using CRM tools, call systems, and basic office software. Strong organizational skills, attention to detail, and ability to work in a fast-paced environment. High school diploma or equivalent required; post-secondary education in business, marketing, or related fields is a plus.

Pulse for Integrated Solutions Gmb H · Munich, Germany(position based at the company's regional office in Giza, Egypt) · Full-Time - Hybrid<br>About Pulse for Integrated Solutions Gmb H Pulse for Integrated Solutions Gmb H is a German medical technology company headquartered in Munich, Germany, specializing in Remote Patient Monitoring solutions. Our flagship platform, RIMPulse™, is CE-marked and cleared across the EU, UK, Saudi Arabia, Malaysia, and Egypt.<br>The Role Working from the company's regional office in Giza, Egypt, and reporting directly to the CEO, you will lead business development across our international markets, managing a multi-country commercial operation through distributors and direct institutional accounts. Key Responsibilities Own the regional revenue pipeline: forecasting, deal progression, and quarterly commercial reporting to the CEOIdentify, qualify, contract, and performance-manage distributors across the region Develop institutional accounts: hospital groups, ministries of health, insurers, and aviation clients Lead responses to public tenders and hospital procurement processes Build KOL and clinical networks in cardiology and telemedicine Represent the company at regional exhibitions and congresses Requirements8–12 years in medical device or healthcare technology business development, including experience managing distributors across multiple countries Demonstrable record of closing institutional or government healthcare deals Bachelor's degree in Engineering, Biomedical Sciences, Pharmacy, or Business; MBA is a plus Full professional fluency in Arabic and English Availability for regional business travel Preferred Background in cardiology, patient monitoring, telemedicine, or diagnostics Existing distributor and hospital network in KSA, UAE, or Egypt How to Apply Send your CV to hr@pulsegmbh.de with subject line: BDM MENA – [Your Name]. Pulse for Integrated Solutions Gmb H is an equal opportunity employer.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitor and improve Rider Performance and Compliance.</p><p>Lead Rider Recruitment for the allocated zones.</p><p>Lead a Team of Rider Coordinators and/or Rider Captains.</p><p>Manage rider roster with proper allocation of shifts/breaks/off-days etc.</p><p>Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor.</p><p>Inventory management and usage compliance of Rider equipments.</p><p>Groom rider quality (behaviour, appearance, professionalism, presentational etc).</p><p>Setting up a performance improvement plan to improve performance of low performing riders.</p><p>Reduce rider complaints originating from customers.</p><p>Monitor riders performance on individual level and responsible for coaching/warning riders.</p><p>Audits fleet appearance &amp; rider behavior via on ground visits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>People management skills: Experience of managing bigger group of people.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WHAT S ON YOUR PLATE? Monitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Manage rider roster with proper allocation of shifts/breaks/off-days etc. Groom rider quality (behaviour, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Reduce rider complaints originating from customers. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance &amp; rider behavior via on ground visits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal.</li><li>English and Urdu is a must.</li><li>Arabic is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>People management skills: Experience of managing bigger group of people.</li></ul><p></p></section>

Call Center Agent – Contact Centre<br>???? Location: Cairo - ???? Full-time<br>Are you passionate about delivering excellent customer service and creating positive customer experiences? We are looking for a dedicated Call Center Agent to join our Contact Centre team and support customers across multiple channels.<br>Key Responsibilities Handle inbound and outbound customer interactions via phone, email, chat, and other digital platforms Take full ownership of customer queries and ensure timely, accurate, and professional resolution Deliver a consistent, high-quality customer experience while building rapport and trust Accurately log and manage all customer interactions using internal systems (BMC Remedy, ININ, COMMS, etc.) Support outbound calling activities and follow-ups when required Follow contact centre processes, scripts, and quality standards to ensure consistency Contribute to improving service quality and Customer Effort Score (CES) Work collaboratively with team members and stakeholders to resolve issues efficiently Adhere to schedules, including shifts, weekends, and public holidays when required<br>Requirements Fluency in English and Arabic (spoken and written) Strong communication and interpersonal skills Ability to multitask and adapt in a fast-paced, high-volume environment Customer-focused mindset with the ability to handle challenging situations professionally Positive attitude, team spirit, and attention to detail<br>Experience1–4 years of experience in a customer service or call centre environment Fresh graduates with strong communication skills are welcome to apply<br>Why Join UsSupportive and collaborative team environment Exposure to a dynamic, multi-channel contact centre Ongoing learning, development, and career growth opportunities Employee discounts across our brands Transport allowance Annual bonus scheme Opportunity to contribute directly to customer experience and service excellence<br>If this sounds like you, we’d love to hear from you. Apply now and take the next step in your customer service career with us.

Company Description Language Path Solutions is a HIPAA-compliant language service provider and business solutions company with offices in the UK and Egypt. The organization focuses on removing communication barriers through accurate, culturally aware interpretation and operational support services. Using a secure Interpreter Management System and integrated call platform, Language Path Solutions delivers on-demand Over-the-Phone (OPI) and Video Remote Interpreting (VRI) services in 200+ languages, 24/7/365. The company emphasizes reliability, ethical standards, and technological excellence to serve clients across industries and borders. Ongoing interpreter training and quality assurance programs support consistent, high-quality service and professional growth.<br>Role Description This is a remote, contract role for Mandarin-speaking Interpreters; no prior interpreting experience is required, and comprehensive training will be provided. In this position, you will facilitate real-time communication between Mandarin and English speakers over the phone or via video, accurately conveying meaning, tone, and intent in both directions. You will handle calls in a variety of settings such as customer service, healthcare, business, and public services while following strict confidentiality and data protection guidelines. Daily responsibilities include logging into the call platform, accepting on-demand interpretation requests, managing call flow professionally, and documenting basic session details as needed. You will collaborate with Language Path Solutions’ support teams, follow established protocols, and participate in training and quality feedback sessions to continuously improve your skills.<br>Qualifications Strong proficiency in Mandarin and English, with clear, professional verbal communication in both languages.<br>What we offer: <br>Job Position: <br>✔️ Fully remote<br>✔️ Paid 3-week training<br>✔️ $11 USD/hour (including training)<br>✔️ Long-term full-time position with a major U. S. language services client

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>We are pleased to announce several internal job openings across different areas and invite freash graduates to apply<br>This opportunity offers valuable hands-on experience, professional skill development, and the chance to grow within a dynamic and supportive work environment <br>Qualifications:Recent Graduates Bachelor's degree is a must Cairo, Giza, Alexandria and remote areas residents

JOB PURPOSE<br>A Data Protection and Privacy Officer is responsible for educating bank’s employees about data compliance, training members of staff who are involved in processing data, and carrying out regular data protection and privacy audits. He also serve as the main point of contact between the bank and the relevant data protection authorities.<br>MAJOR RESPONSIBILITIES AND ACOUNTABILITIES<br>Builds a strategic and comprehensive privacy program that defines, develops, maintains and implements policies and processes that enable consistent, effective privacy practices which minimize risk and ensure the confidentiality of information, paper and/or electronic, across all media types. Ensures privacy forms, policies, standards, and procedures are up-to-date. Advising the bank on its data protection obligations and monitoring compliance. Raising awareness, arranging staff training and promoting best privacy practices. Briefing staff on the procedures they must follow in the event of breaches, complaints and data access requests from the public. Managing data protection undertakings, assigning responsibilities and prioritizing activity based on risk or potential impact. Maintaining records of risk assessments and compliance audits. Managing, monitoring, and continually improving data protection measures. Works with bank senior management, security, and compliance officer to establish governance for the privacy program. Collaborate with Cyber Security Head and CISO to ensure alignment between security and privacy compliance programs including policies, practices, investigations, and acts as a liaison to the information systems department. Oversees, develops and delivers initial and ongoing privacy training to the workforce. Initiates, facilitates and promotes activities to foster information privacy awareness within the bank.<br>MINIMUM JOB REQUIREMENTS<br>Minimum education: B. Sc of Engineering or Computer Science Languages Fluency in English and Arabic Spoken and Written Ideal experience 13+years of relevant professional work experience

Backend engineer to build and maintain a Postgres-based data pipeline and API for a legal-tech product. You’ll own the operational and client-facing databases, the one-way sync between them, third-party integrations (court-data vendor, mail, Zoom, public registries), and the API the apps talk to. Security and data isolation are core to the role.<br>Core responsibilities:<br> • Build and evolve Postgre SQL schemas (operational + isolated client DB) • Build ingestion + the data transformer (delta sync, scheduled jobs) • Integrate external APIs and webhooks (Trellis, Post Grid, Zoom, CA SOS, SEC) • Build the backend API and enforce access control (row-level security, audit logging)<br>Must-haves: Python or Node, strong Postgre SQL, REST APIs, cloud (AWS or Azure), experience with data pipelines/ETL and third-party integrations. Reliable async communication for remote work.<br>Required:<br> • 1+ years building backend systems in production • Strong Postgre SQL: schema design, indexing, foreign keys, query tuning • Python or Node.js, and comfortable building and consuming REST APIs • Real experience with third-party API + webhook integrations • Data pipeline / ETL or sync work (scheduled jobs, deltas) • Cloud deployment on AWS or Azure (managed Postgres, networking basics) • Git, and writes tests<br>Nice to have:<br> • Security/access-control experience (row-level security, secrets handling, isolated networks) • Worked with PII or other sensitive/regulated data • Some frontend (React) if you want app work too • Document parsing / OCR or LLM API experience (for the enrichment side later)<br>Soft / remote:<br> • Clear written English and reliable async updates • Works independently from written specs, flags blockers early • Overlaps a few hours with your timezone

Short description:<br>Backend engineer to build and maintain a Postgres-based data pipeline and API for a legal-tech product. You’ll own the operational and client-facing databases, the one-way sync between them, third-party integrations (court-data vendor, mail, Zoom, public registries), and the API the apps talk to. Security and data isolation are core to the role. USD compensation.<br>Core responsibilities:<br> • Build and evolve Postgre SQL schemas (operational + isolated client DB) • Build ingestion + the data transformer (delta sync, scheduled jobs) • Integrate external APIs and webhooks (Trellis, Post Grid, Zoom, CA SOS, SEC) • Build the backend API and enforce access control (row-level security, audit logging)<br>Must-haves: Python or Node, strong Postgre SQL, REST APIs, cloud (AWS or Azure), experience with data pipelines/ETL and third-party integrations. Reliable async communication for remote work.<br>Required:<br> • 2+ years building backend systems in production • Strong Postgre SQL: schema design, indexing, foreign keys, query tuning • Python or Node.js, and comfortable building and consuming REST APIs • Real experience with third-party API + webhook integrations • Data pipeline / ETL or sync work (scheduled jobs, deltas) • Cloud deployment on AWS or Azure (managed Postgres, networking basics) • Git, and writes tests<br>Nice to have:<br> • Security/access-control experience (row-level security, secrets handling, isolated networks) • Worked with PII or other sensitive/regulated data • Some frontend (React) if you want app work too • Document parsing / OCR or LLM API experience (for the enrichment side later)<br>Soft / remote:<br> • Clear written English and reliable async updates • Works independently from written specs, flags blockers early • Overlaps a few hours with your timezone

About the Role Creative Advertising is looking for a dynamic, highly organized, and task-oriented Account Manager to join our team in Alexandria. In this role, you will be the vital link connecting our clients with our internal creative engine. You will manage daily client operations, ensuring seamless collaboration between our Design Studio, Social Media Team, and Creative Director to deliver exceptional work on time, every time. Key Responsibilities● Client Relationship Management: Act as the primary point of contact for clients, managing daily requests, updates, and feedback.● Cross-Functional Coordination: Bridge the gap effectively between clients, the Design Studio, the Social Media team, and the Creative Director.● Workflow Management: Oversee project timelines, traffic tasks internally, and ensure all deliverables align with client briefs and brand standards.● Briefing & Reporting: Translate client needs into clear, actionable creative briefs and provide regular progress reports to all stakeholders. Requirements & Qualifications● Experience: Around 2 years of experience in account management or client servicing within an advertising, marketing, or digital agency.● Education: Bachelor’s degree in Marketing, Business Administration, Media, or a related field.● Skills:○ Exceptional verbal and written communication skills.○ Strong organizational and multi-tasking abilities.○ Highly task-oriented with a proven ability to meet tight deadlines.● Location: Must be a resident of Alexandria (this is a strictly on-site role). What We Offer● Impressive salary & incentives.● Fixed working hours (9 AM - 5 PM).● 2 Days off (Friday & Saturday) + Official public holidays.● A vibrant, collaborative, and creative working environment. How to Apply Interested candidates are invited to send their updated CV to cr4newjobs@gmail.com with the subject line: "Account Manager - Creative Advertising".

Company Description<br> <br>FETRA INTEGRITY Egypt & Project Management specializes in delivering exceptional human capital consulting services and business development solutions. The organization focuses on enhancing organizational performance by aligning human resource strategies with business goals to maximize quality. Offering services such as recruitment, organizational design, performance management, training, and career counseling, FETRA INTEGRITY Egypt is dedicated to meeting the unique needs of its clients. Centrally located in Egypt, the company is a trusted partner for businesses looking to optimize their structures, processes, and human resources to achieve excellence.<br><br> Role Description<br> <br>This is a full-time on-site role for a Senior AI Instructor based in Cairo, Egypt. The Senior AI Instructor will develop and deliver AI-related training programs, design tailored course content, and support learners in achieving their career goals in artificial intelligence. The instructor will collaborate with the organization’s internal teams to ensure training modules meet industry standards, conduct assessments regularly, and provide grading and feedback. Additional responsibilities may include mentoring junior trainers and staying updated on the latest AI innovations to refine teaching materials.<br><br> Qualifications<br> <br>Strong expertise in Artificial Intelligence (AI), Machine Learning, and Deep Learning Proven experience in designing and delivering professional training programs Excellent teaching, public speaking, and instructional design skills Proficiency with popular AI tools, frameworks, and programming languages such as Python, Tensor Flow, and PyTorch Exceptional communication and interpersonal skills for effective learner engagement Strong analytical and problem-solving abilities with a focus on continuous improvement Degree in Computer Science, Data Science, Artificial Intelligence, or a related field Prior experience in project management, and knowledge of organizational performance principles is an added advantage

Company Description<br> <br>FETRA INTEGRITY Egypt & Project Management specializes in delivering exceptional human capital consulting services and business development solutions. The organization focuses on enhancing organizational performance by aligning human resource strategies with business goals to maximize quality. Offering services such as recruitment, organizational design, performance management, training, and career counseling, FETRA INTEGRITY Egypt is dedicated to meeting the unique needs of its clients. Centrally located in Egypt, the company is a trusted partner for businesses looking to optimize their structures, processes, and human resources to achieve excellence.<br><br> Role Description<br> <br>This is a full-time on-site role for a Senior AI Instructor based in Cairo, Egypt. The Senior AI Instructor will develop and deliver AI-related training programs, design tailored course content, and support learners in achieving their career goals in artificial intelligence. The instructor will collaborate with the organization’s internal teams to ensure training modules meet industry standards, conduct assessments regularly, and provide grading and feedback. Additional responsibilities may include mentoring junior trainers and staying updated on the latest AI innovations to refine teaching materials.<br><br> Qualifications<br> <br>Strong expertise in Artificial Intelligence (AI), Machine Learning, and Deep Learning Proven experience in designing and delivering professional training programs Excellent teaching, public speaking, and instructional design skills Proficiency with popular AI tools, frameworks, and programming languages such as Python, Tensor Flow, and PyTorch Exceptional communication and interpersonal skills for effective learner engagement Strong analytical and problem-solving abilities with a focus on continuous improvement Degree in Computer Science, Data Science, Artificial Intelligence, or a related field Prior experience in project management, and knowledge of organizational performance principles is an added advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br> <p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br> Context <br><p>The required position will be at EET - GL - section (5) area at any site from<br>Alamein up to Marsa Matrouh.</p><br><br> Missions/Main Duties <br><p>Lead MEP Site Engineer experience should be included but not limited to: -<br>Shop drawings review<br>Technical office documents review<br>Supervision all Arch. &amp; finishes and landscape items and activities.<br>Lead all disciplines work to ensure progress.<br>Background of all other engineering fields (Civil - MEP - SYSTEMS -<br>etc................)</p><br><br> Profile/Skills <br><p>Lead MEP Site Engineer Skills should be included but not limited to: -<br>Management &amp; Coordination Skills<br>Decision maker.<br>Teamwork cooperation.<br>Leadership skills.<br>Ability to work under pressure and hard conditions.<br>Availability to work at many places and smooth movement as per work<br>requirement.</p><br><br> <br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br> <br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span> <br> <br> <br> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The role of the Sales Assistant at Ted Baker is pivotal in providing a superior shopping experience for customers. The main responsibilities include delivering outstanding customer service, supporting the achievement of sales goals, and maintaining high store presentation standards. Success in this role relies on an ability to engage customers, offer tailored product recommendations, and manage transactions efficiently. The Sales Assistant will work collaboratively within the team to contribute to the overall store performance and uphold the brand's image.</p> <h4>What you will do</h4> <p><strong>Customer service</strong><br> <li>Greet customers and provide exceptional customer service.</li> <li>Assist customers in finding products and answering questions.</li> <li>Resolve customer concerns professionally.</li> <li>Achieve individual and store sales targets.</li> <li>Stay updated on product knowledge and promotions.</li></p> <p><strong>Sales and transactions</strong><br> <li>Promote products and recommend suitable alternatives.</li> <li>Process sales transactions accurately.</li> <li>Handle cash, card, and other payment methods.</li> <li>Achieve sales KPIs including sales target, average transaction value, and units per transaction.</li></p> <p><strong>Store operations and stock management</strong><br> <li>Maintain product displays and store presentation standards.</li> <li>Replenish stock and organize merchandise.</li> <li>Support inventory counts and stock management activities.</li> <li>Ensure store standards compliance.</li></p> <h4>Required skills to be successful</h4> <li>Strong communication and interpersonal skills.</li> <li>Customer service orientation.</li> <li>Time management and organization.</li> <li>Adaptability and flexibility.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent.</li> <li>Previous retail or sales experience preferred.</li> <li>Basic computer and POS system knowledge.</li> <li>Ability to work retail hours including weekends and holidays.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p>The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants. He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).</p><p><strong>Call Centre overall duties:</strong></p><ul><li>Provide migrants information regarding health assessments by phone.</li><li>Register the migrants in the IOM database, schedule and confirm medical appointments and receive and communicate messages for medical staff and beneficiaries.</li><li>Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required.</li><li>Maintain daily statistics related to health assessments and update the records; and,</li><li>Contribute to customer satisfaction evaluation management.</li></ul><p><strong>Reception and Data Entry overall duties:</strong></p><ul><li>Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as:</li><ul><li>a- receiving and explaining the registration process to applicants.</li><li>b- checking applicant s identity.</li><li>c- entering biodata of the applicants in the appropriate platform.</li><li>d- taking photos using webcam and loading the image to the appropriate platform; and,</li><li>e- printing of medical forms, consent forms and other necessary documents.</li></ul><li>Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable.</li><li>Prepare, sort and package medical files and other documents during mobile migration health assessment missions where such mobile units are available.</li><li>Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services to the various partners.</li><li>Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically;</li><li>File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.</li><li>Check, print and make photocopy of bank deposit slips (or other proof of payment).</li><li>Regularly submit these photocopies to the Administrative/Finance Assistant; and,</li><li>Perform such other duties as may be assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><p><strong>Education</strong></p><ul><li>University Degree with at least two years of relevant working experience.</li><li>OR Secondary School Diploma with at least four years of relevant working experience.</li><li>Certificate in IT/Data entry is an advantage.</li><li>Accredited Universities are those listed in the UNESCO World Higher Education Database.</li></ul><p><strong>Experience</strong></p><ul><li>Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one.</li><li>Knowledge of customer care.</li><li>Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,</li><li>Previous working experience with NGOs or international organizations is an added advantage.</li></ul><p><strong>Skills</strong></p><ul><li>Leadership skills (desirable);</li><li>Excellent communication skills;</li><li>Fast and accurate typing;</li><li>Typing speed of at least 60 words per minute;</li><li>Knowledge of data management principles;</li><li>High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset.</li></ul><p><strong>Languages</strong></p><ul><li>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</li><li>For this position, fluency in English and Arabic is required (oral and written).</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>- all IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong> : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong> : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong> : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong> : Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong> : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators</h2><h3>Level 1</h3><ul><li><strong>Teamwork</strong> : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong> : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong> : Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong> : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong> : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators</h2><h3>Level 2, if with direct reports</h3><ul><li><strong>Leadership</strong> : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong> : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong> : Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong> : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong> : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>We are seeking a highly organized, resourceful, and discreet Executive Secretary to provide comprehensive executive support to the CEO. The role requires excellent coordination, communication, and time management skills to ensure smooth day-to-day operations, efficient scheduling, and professional representation of the CEO's office.<br><br>In this role, you will:<br><br>Executive Support & Calendar Management:<br><br>Manage the CEO's complex calendar, meetings, and travel itineraries (Egypt, UAE, and international) Prioritize and resolve scheduling conflicts proactively Prepare agendas, minutes, and follow-up action items for meetings<br><br><br>Travel & Logistics:<br><br>Coordinate all travel arrangements including flights, visas, accommodation, and local transportation Ensure seamless travel support between Egypt and UAE, including last-minute changes<br><br><br>Office & Communication Management:<br><br>Act as the first point of contact for the CEO—screening calls, emails, and correspondence Draft, review, and proofread official communications, reports, and presentations Maintain a high level of confidentiality and discretion at all times<br><br><br>Administrative Excellence:<br><br>Organize and maintain files, records, and documents (both electronic and physical) Handle expense claims, approvals, and reimbursements for the CEOCoordinate with internal teams and external stakeholders on behalf of the CEO<br><br><br>Special Projects:<br><br>Support the CEO with research, data collection, and preparation of briefing materials Manage ad-hoc assignments requiring judgment, initiative, and follow-through<br><br><br>Requirements<br><br>Qualifications & Skills:<br><br>Bachelor's degree in Business Administration, Management, or related field5+ years of experience in an executive assistant or executive secretary role, preferably supporting C-level executives Excellent written and verbal communication skills in English and Arabic Strong organizational skills with attention to detail and the ability to multitask under pressure Proficiency in MS Office Suite (Word, Excel, Power Point, Outlook); knowledge of digital collaboration tools is an advantage High level of integrity, discretion, and professionalism Flexibility to occasionally travel and adapt to changing priorities<br><br><br>Personal Attributes:<br><br>Strong interpersonal skills with the ability to build positive working relationships Highly proactive and solution-oriented Culturally aware and adaptable, with experience working in multinational environments Calm under pressure with excellent problem-solving abilities<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

Are You an Experienced Contact Center Team Leader Ready to Lead High-Performing Spanish Customer Service Teams? Join our global organization delivering world-class multilingual customer experience solutions to clients across the globe. We are looking for an enthusiastic and results-driven Spanish Team Leader to inspire, coach, and empower our customer service teams while driving operational excellence and outstanding customer satisfaction.<br>Take the Next Step in Your Leadership Career As a Team Leader, you will play a key role in managing daily contact center operations, developing your team, and ensuring the highest standards of service quality. This is an exciting opportunity to work in a multinational environment where your leadership skills will directly contribute to operational success and continuous improvement.<br>Key Responsibilities – Spanish Contact Center Team Leader Lead and oversee the daily operations of the contact center, ensuring compliance with company policies, service standards, and performance objectives. Coach, motivate, and develop a team of Spanish-speaking customer service representatives to consistently deliver an exceptional customer experience. Monitor individual and team performance through KPIs and operational metrics, identifying improvement opportunities and implementing effective action plans. Handle escalated customer concerns and complaints, ensuring timely and satisfactory resolutions. Collaborate with cross-functional teams to improve workflows, optimize operational efficiency, and enhance service delivery. Foster a positive and engaging work environment by promoting employee development, recognition, and team morale. Stay informed about industry trends, customer service best practices, and emerging contact center technologies. Conduct regular coaching sessions, training, and performance reviews to ensure continuous development and adherence to service standards. Essential Skills, Experience & Qualifications Bachelor's degree in Business Administration, Communications, or a related field.1+ year of experience as a Team Leader within a Contact Center or BPO environment. Native or near-native proficiency in Spanish, with excellent verbal and written communication skills. Strong leadership, coaching, and people management skills with the ability to inspire high-performing teams. Experience working with CRM systems and contact center technologies. Excellent analytical, problem-solving, and decision-making abilities. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Previous experience in the Translation & Localization industry is considered a strong advantage. What We Offer Our Team Leaders Competitive compensation package and attractive benefits. Career growth opportunities within a leading multinational organization. A collaborative and supportive work environment that encourages innovation and continuous learning. The opportunity to lead multicultural teams and make a meaningful impact on customer experience and operational performance. Work Conditions Model: On-site (Maadi) Hours: US Shift Days: 5 working days (2 fixed days off) Reporting To: Service Delivery Assistant Manager (SDAM)

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>We are seeking a highly organized, resourceful, and discreet Executive Secretary to provide comprehensive executive support to the CEO. The role requires excellent coordination, communication, and time management skills to ensure smooth day-to-day operations, efficient scheduling, and professional representation of the CEO's office.<br><br>In this role, you will:<br><br>Executive Support & Calendar Management:<br><br>Manage the CEO's complex calendar, meetings, and travel itineraries (Egypt, UAE, and international) Prioritize and resolve scheduling conflicts proactively Prepare agendas, minutes, and follow-up action items for meetings<br><br><br>Travel & Logistics:<br><br>Coordinate all travel arrangements including flights, visas, accommodation, and local transportation Ensure seamless travel support between Egypt and UAE, including last-minute changes<br><br><br>Office & Communication Management:<br><br>Act as the first point of contact for the CEO—screening calls, emails, and correspondence Draft, review, and proofread official communications, reports, and presentations Maintain a high level of confidentiality and discretion at all times<br><br><br>Administrative Excellence:<br><br>Organize and maintain files, records, and documents (both electronic and physical) Handle expense claims, approvals, and reimbursements for the CEOCoordinate with internal teams and external stakeholders on behalf of the CEO<br><br><br>Special Projects:<br><br>Support the CEO with research, data collection, and preparation of briefing materials Manage ad-hoc assignments requiring judgment, initiative, and follow-through<br><br><br>Requirements<br><br>Qualifications & Skills:<br><br>Bachelor's degree in Business Administration, Management, or related field5+ years of experience in an executive assistant or executive secretary role, preferably supporting C-level executives Excellent written and verbal communication skills in English and Arabic Strong organizational skills with attention to detail and the ability to multitask under pressure Proficiency in MS Office Suite (Word, Excel, Power Point, Outlook); knowledge of digital collaboration tools is an advantage High level of integrity, discretion, and professionalism Flexibility to occasionally travel and adapt to changing priorities<br><br><br>Personal Attributes:<br><br>Strong interpersonal skills with the ability to build positive working relationships Highly proactive and solution-oriented Culturally aware and adaptable, with experience working in multinational environments Calm under pressure with excellent problem-solving abilities<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

<p>The Programs Director oversees the programs portfolio that are offered through its offices in Cairo and Alexandria and through its network of partner institutions located throughout the country. This portfolio features programs, courses and services in the following areas: English language training, test preparation, standardized testing, workforce development, scholarships and exchanges, and entrepreneurship. S/he assists with the overall management of the office and with the development and execution of its annual plans and budget in close collaboration with all relevant internal and external stakeholders. The Programs Director works closely with the CD and others on ensuring that Amideast program departments adhere to efficient project management practices and that programs and services are well planned and executed in line with the organization s quality standards. S/he will be responsible for developing program implementation strategies to ensure that offerings are innovative, result-oriented, and financially applicable, as well as in line with Amideast best practices.</p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Portfolio Oversight</li><li>Manage and monitor the progress of all grant-funded projects, including exchange programs, scholarships, study tours, entrepreneurship and workforce development initiatives, STEM learning programs, and disability programs, ensuring alignment with organizational goals to achieve desired outcomes while adhering to timelines, budgets, and compliance requirements</li><li>Strategic Planning</li><li>Develop and implement strategies for securing new grants and optimizing existing funds</li><li>Contribute to program design during the strategy and business development phase of project development, ensuring alignment with organizational objectives</li><li>Set departmental strategies, yearly objectives, and Key Performance Indicators (KPIs)</li><li>Stay informed about changes and developments in Egyptian public and private education to identify opportunities for Amideast</li><li>Project Management and Implementation</li><li>Oversee the management and implementation of all Amideast grant programs, ensuring timely execution of education and exchange programs, scholarships, study tours, entrepreneurship and workforce development initiatives, STEM learning programs, and disability programs</li><li>Design implementation plans for grant projects that align with organizational goals and community needs</li><li>Ensure that all projects provide comprehensive MEAL data to inform decision-making and track impact</li><li>Oversee the effective execution of all grant programs, including research, outreach, participant recruitment, placements, orientations, specialized programming, scholarship/grant monitoring, and client satisfaction</li><li>Manage certification processes, including proposing fees, budgeting costs, and ensuring customer satisfaction</li><li>Ensure all departmental processes are efficient and effective</li><li>Conduct outreach activities such as public speaking and media interviews to promote awareness of Amideast programs</li><li>Stakeholder Engagement</li><li>Collaborate with internal teams, including finance, program development, and communications, to ensure cohesive project execution.</li><li>Build and maintain relationships with funding agencies, partners, and community stakeholders</li><li>Foster collaborative relationships with the Ministry of Education, the Ministry of Higher Education, and educational and governmental institutions.</li><li>Manage customer and partner relationships to ensure ongoing satisfaction with project outcomes</li><li>Actively network with local and international organizations involved in grants, scholarships, exchange programs, and STEM initiatives</li><li>Donor Management</li><li>Cultivate and manage relationships with donors, ensuring accurate reporting and responsiveness to their needs and expectations</li><li>Develop strategies to enhance donor engagement and foster the growth of donor partnerships</li><li>Provide comprehensive updates to donors on project progress and impact, ensuring transparency and accountability</li><li>Budget Management</li><li>Develop comprehensive budgets for grant proposals, ensuring alignment with project goals and adherence to funding requirements</li><li>Monitor and manage the financial performance of all grant-funded projects to ensure sound spending and compliance with budgetary guidelines</li><li>Provide guidance and training to project teams on budget management best practices, fostering a strong understanding of financial accountability and reporting processes</li><li>Team Supervision</li><li>Supervise departmental staff, providing direction and support to foster a collaborative environment and enhance performance in achieving project goals aligned with Amideast's mission and values</li><li>Conduct regular performance evaluations, set clear objectives, and facilitate professional development opportunities for team members.</li><li>Oversee the distribution of roles and responsibilities among team members to maximize efficiency in managing grant projects</li><li>Address and resolve any challenges within the team promptly, promoting a positive and productive work culture</li><li>Ensure clear communication channels within the team to promote transparency and alignment on project objectives</li><li>Monitoring, Evaluation, Accountability, and Learning (MEAL)</li><li>Develop and implement MEAL plans, tracking tools, and mechanisms, ensuring alignment among all staff members</li><li>Conduct regular assessments to evaluate project performance, impact, and challenges, developing corrective actions as needed</li><li>Analyze data and outcomes from projects to inform future grant proposals and initiatives</li><li>Identify trends and opportunities for improvement within the portfolio</li><li>Reporting and Compliance</li><li>Prepare and submit comprehensive technical and financial reports to funding organizations, detailing project outcomes and expenditures</li><li>Ensure compliance with grant regulations and reporting requirements</li><li>Capacity Building</li><li>Provide guidance and training to staff and partners on grant management best practices</li><li>Facilitate workshops or sessions on proposal writing and project implementation</li><li>Programmatic &amp; Operational Responsibilities</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in nonprofit management, public administration, or a related field (Master's greatly preferred)</li><li>Minimum of ten years experience in grant management, project management, or program development</li><li>Strong analytical, organizational, and communication skills</li><li>Experience leading and managing a team implementing diverse educational projects</li><li>Native-level fluency in spoken and written English and Arabic</li><li>Excellent oral and written communication and presentation skills</li><li>Demonstrated creativity, initiative, decision making and attention to detail</li><li>Ability to organize and maintain substantial amounts of detailed information</li><li>Ability to multitask and prioritize responsibilities</li><li>Ability to work independently and take responsibility</li><li>Excellent computer literacy in MS Office</li><li>Project Management Professional (PMP) certification or Project Management for Development (PMD Pro) Preferred</li><li>Bachelor or master's degree from a U.S. or Canadian university</li><li>Graduate degree in education, international development, or a related field</li><li>Experience administering Egyptian and/or U.S. education projects and exchange programs</li><li>Excellent written Arabic skills</li><li>TOEIC score of at least 900 or equivalent</li></ul>