Public relations delegate Jobs
6824 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>Job Purpose:</strong></p><br><p>The Senior Officer, Government Relations Unit, is responsible for checking, monitoring, and supervising the handling of requests and queries received from Courts, Police, Public Prosecution, Minor Affairs authorities, Central Banks, and other government entities across the UAE and Qatar, ensuring that all customer and non-customer cases are reviewed and processed in a timely, accurate, compliant, and risk-free manner. The role supports the Manager and unit Head by supervising daily team activities, validating responses, monitoring adherence to approved processes and SLAs, and ensuring proper escalation of sensitive, complex, or high-risk matters. The position coordinates with branch managers, unit heads, internal departments, regulators, and support functions to resolve issues, monitor team productivity, prepare MIS and management reports, and support continuous improvement initiatives within the unit.</p><br><p><strong>Key Result Areas:</strong></p><br><p>• Quality Checking: Review and validate responses, case actions, and supporting documents before closure or submission. </p><br><p>• Team Monitoring: Monitor daily team activities, pending cases, ageing items, and SLA adherence across UAE and Qatar matters, including Qatar Central Bank requests and Qatar court orders received through approved channels. </p><br><p>• Qatar Support: Monitor and support Qatar-related requests, including Qatar Central Bank queries, Qatar court orders, online platform requests, and related correspondence, ensuring proper tracking, timely response, and escalation where required. </p><br><p>• Supervision: Provide day-to-day supervision and guidance to officers handling court orders, police letters, prosecution requests, and related enquiries. </p><br><p>• Regulatory Compliance: Ensure all correspondence and actions comply with regulatory instructions, internal policies, SOPs, and approved authority limits. </p><br><p>• Management Reporting: Prepare and submit MIS, productivity updates, ageing reports, SLA reports, exception summaries, and management dashboards as required. </p><br><p>• Escalation Control: Identify delays, exceptions, operational risks, and sensitive cases, and escalate them promptly to management with clear recommendations. </p><br><p>• Inbox Oversight: Monitor shared mailboxes and ensure emails received from government entities and internal stakeholders are assigned, tracked, and responded to within agreed timelines. </p><br><p>• Systems Oversight: Oversee case processing through Velocity - MOFT and other relevant systems, ensuring accurate updates, proper documentation, and complete audit trails. </p><br><p>• Internal Coordination: Coordinate with branches, Operations, Compliance, Technology, CIBG, RBG, Legal and Head Office to resolve pending matters and improve response quality. </p><br><p>• Process Improvement: Support enhancements to controls, trackers, templates, automation initiatives, and operational workflows within the unit. </p><br><p>• Other Duties: Perform other supervisory, RCSA, monitoring, and reporting tasks as assigned by line management </p><br><p>• Systems Oversight: Oversee case processing through Velocity - MOFT and other relevant systems, ensuring accurate updates, proper documentation, and complete audit trails. </p><br><p>• Internal Coordination: Coordinate with branches, Operations, Compliance, Technology, CIBG, RBG, Legal and Head Office to resolve pending matters and improve response quality. </p><br><p>• Process Improvement: Support enhancements to controls, trackers, templates, automation initiatives, and operational workflows within the unit. </p><br><p>• Other Duties: Perform other supervisory, RCSA, monitoring, and reporting tasks as assigned by line management. System Knowledge: Apply strong working knowledge of Flexcube, ETL, EDMS, MOFT, Omni, and other relevant platforms to support team execution and checking. Quality & Controls: Identify recurring errors “ORE”, control gaps, and training needs, and </p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced leader with comprehensive expertise in human resources operations and a demonstrated ability to execute strategic initiatives that drive organizational performance and ensure regulatory compliance.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Direct and oversee all operations of the People & Culture Department and execute the human resources strategy in alignment with senior leadership directives</li><li>Establish and maintain professional employee relations standards through structured communication protocols, documented procedures, and adherence to company policies</li><li>Serve as a member of the Executive Committee, providing strategic human resources counsel on talent management, organizational development, employee relations, and administrative oversight</li><li>Deliver strategic human resources support to executive leadership and ensure all policies and procedures align with the organization's mission and legal requirements</li><li>Provide guidance to departmental leaders and senior managers in developing and implementing corrective action plans based on employee feedback and performance data</li><li>Administer all human resources programs including compensation and benefits administration, leave management, disciplinary procedures, investigations, performance management, talent management, occupational health and safety, and training and development initiatives</li><li>Develop and manage the annual People & Culture budget, monitor expenditures, prepare month-end financial reports, and forecast departmental accounts</li><li>Conduct analysis of organizational trends and metrics using the human resources information system (HRIS) and talent management platforms to inform strategic decisions</li><li>Oversee recruitment operations in accordance with established company policies and procedures</li><li>Ensure organizational compliance with all applicable employment laws, regulations, and occupational health and safety requirements; conduct regular audits and update policies as necessary</li><li>Evaluate and enhance human resources processes and practices to optimize operational efficiency and organizational performance</li><li>Execute disciplinary actions and employee terminations in accordance with company policy and legal requirements</li><li>Coordinate and oversee employee events and organizational initiatives</li><li>Provide oversight and support for designated committees including Employee Recognition and Diversity, Equity & Inclusion</li><li>Ensure adherence to Accor/Ennismore policies and local legislation across all human resources functions</li><li>Maintain professional standards in all interactions and communications</li><li>Perform additional duties as assigned</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Human Resources, Business Administration, or related field</li><li>Minimum of 10 years of progressive Human Resources Management experience, including responsibility for HR operations and strategic initiatives</li><li>Demonstrated expertise across all core HR functions including recruitment, compensation and benefits administration, employee relations, performance management, and compliance</li><li>Advanced proficiency in written and verbal communication with the ability to articulate HR strategy to executive leadership and all organizational levels</li><li>Proven capability to design and implement leadership development and talent management programs</li><li>Strong financial acumen with demonstrated experience in budget development, expense management, and financial forecasting</li><li>Comprehensive knowledge of employment law, regulatory compliance, and occupational health and safety requirements</li><li>Established track record of building and managing high-performing HR teams</li><li>Professional HR certification (SHRM-CP, SHRM-SCP, or equivalent)</li><li>Hospitality industry experience, particularly in hotel or resort operations</li><li>Experience with Human Resources Information Systems (HRIS) and talent management platforms</li><li>Demonstrated success implementing organizational change initiatives and process improvements</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Systems Engineer (MSSP/Telco) </strong></span></span></p><br><p><span><span>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory and focus on Telco and MSSP sectors. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</span></span></p><br><p><span><span><strong><u>With us you will</u></strong></span></span></p><br><ul><li><span><span>Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</span></span></li><li><span><span>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</span></span></li><li><span><span>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</span></span></li><li><span><span>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.</span></span></li><li><span><span>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</span></span></li><li><span><span>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</span></span></li></ul><p><span><span><strong><u>Apply if you</u></strong></span></span></p><br><ul><li><span>Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. </span></li><li><span>At least 10 years’ Experience working with Telco and MSSP space. </span></li><li><span>Exceptional skillset designing and building networks using Routing, Switching, VPN, SD-WAN, Firewalls.</span></li><li><span>Have a high aptitude for security technology such as NGFW, Application Delivery, SASE, WAF, ZTNA, EDR/XDR, etc.</span></li><li><span>Must have a technical knowledge/experience of MNO specific solutions such as CGN, SecGW, WAAP, GTP-FW etc.</span></li><li><span>Experience in handling lab setup and proof-of-concept (POC).</span></li><li><span>Experience in private/public cloud deployment, such as KVM, ESXi, OpenStack, K8s, AWS, Azure, Alibaba, Google Cloud, etc</span></li><li><span>Understanding of current and in future technologies such as private clouds, public clouds, telco-grade 4G/5G security concepts, virtualization & micro-services concepts</span></li><li><span>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</span></li><li><span>Can demonstrate your problem-solving skills and how this has impacted key wins within your current organisation.</span></li><li><span>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</span></li><li><span>Fluency in English is a must </span></li><li><span>Excellent communication and presentation skills.</span></li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Hitachi is transforming its business to focus on sustainable growth and profitability in digital and green sectors through its Social Innovation Business. This includes creating a customer-focused model, aligning global processes, and using common digital tools. By joining us, you will participate in the development of the values that make up the DNA of our structure: the recognition of people, team leadership and digital innovations. You will benefit from the full support of our teams of experts and consultants who are the driving force behind our successful development. In your role as an International Sales & Business Development Manager for Egypt and North Africa , you take the responsibility of important Hitachi Rail Revenue Collection Systems (RCS) Customers in the area overseeing the development of all our RCS activities (for existing and new customers). You are based in Egypt and understand the transport ecosystem in major Egyptian cities e.g. Cairo and Alexandria. You are a commercially driven and strategically minded International Sales & Business Development Manager who will expand RCS footprint in the mobility, ticketing, and revenue collection ecosystem. Your role focuses on driving international growth across public transport authorities, operators, and mobility service providers by delivering innovative ticketing and fare collection solutions. You will play a key role in our Customer Account Teams, identifying new market opportunities, building strategic partnerships, and managing high-value customer relationships, while contributing directly to order intake , revenue growth , and cash performance . Your business development actions are targeting mainly ticketing projects (metros/busses/tram...), Parking and road projects (free flow and standard Tolling) You must meet your objectives (order intake and quality of the OI). You will be responsible of prospecting, identifying and qualifying opportunities to build a pipeline over several years. Your prospecting actions will mainly target ticketing opportunities. You will be responsible for meeting the qualitative and quantitative targets set for you. Your main tasks will be to: Developing the Sales Portfolio with existing and new customers in the region for the whole RCS product portfolio Pre-sales activities: promoting the RCS solutions, identifying and qualifying the opportunities Being in full adherence with the internal standard and rules, and with the Bid department support, to produce, deliver, and negotiate RCS offers until contract signature To closely track your opportunity target in close collaboration with your partner network Internal commercial reporting Collect market information (needs, trends, competition, etc.) and share it with the Sales and Marketing Departments. Work in full collaboration with Hitachi SRS Segments and Markets</p><p><strong>Your Key Responsibilities:</strong></p><ul><li><strong>Business Development & Sales Growth</strong> Drive international sales growth in mobility solutions, including automated fare collection (AFC), account-based ticketing (ABT), and digital payment systems .</li><li>Identify and develop new business opportunities with transport authorities, operators, integrators, and technology partners.</li><li>Build and expand a strong network within the mobility ecosystem , including regulators, payment providers, system integrators, and smart city stakeholders.</li><li>Analyze market trends such as Mobility-as-a-Service (MaaS) , contactless payments, and digital ticketing innovations to position solutions effectively.</li><li>Lead complex, multi-stakeholder sales cycles from opportunity creation through contract closure.</li><li><strong>Sales & Account Management</strong> Manage and grow relationships with key accounts, including public transport authorities and major operators.</li><li>Develop account strategies focused on long-term partnerships, service expansion, and lifecycle revenue.</li><li>Act as a trusted advisor by understanding client needs in areas such as fare policy, revenue optimization, and passenger experience .</li><li>Ensure delivery alignment and customer satisfaction through close coordination with project and delivery teams.</li><li>Maintain a strong pipeline and ensure accurate forecasting aligned with business targets.</li><li><strong>Governance & Cross-Functional Collaboration</strong> operates according to Hitachi s governance model, ensuring compliant and high-quality deal execution.</li><li>Adhere to all governance frameworks, policies, and approval processes across the commercial lifecycle.</li><li>Organize and lead governance and approval meetings for bids, partnerships, and strategic deals.</li><li>Collaborate closely with Bid Management, Finance, Legal, Engineering and Procurement to develop competitive, compliant, and financially robust proposals.</li><li>Ensure that contractual, financial, and risk considerations are fully addressed prior to deal closure.</li><li>Support structured decision-making and transparency in complex, high-value opportunities.</li><li><strong>Market Engagement & Industry Presence</strong> Represent the company at leading mobility and transport industry events , such as trade shows, business forums, and customer days.</li><li>Engage with stakeholders at events related to public transport, smart cities, and digital payments .</li><li>Promote the organization s capabilities in ticketing, fare collection, and revenue management systems .</li><li>Leverage events to identify new opportunities, strengthen relationships, gather market intelligence and increase market visibility.</li><li><strong>Team Collaboration & Performance Delivery</strong> Work in close partnership with your Customer Account Team and with all departments to build winning proposals.</li><li>Demonstrate full ownership and engagement in achieving order intake, revenue, and cash objectives .</li><li>Contribute to a high-performance, collaborative culture focused on delivering measurable business outcomes.</li><li>Collaborate with Sales Operation team to update the CRM</li><li>Collaborate with procurement and finance for proper procurement forecasting</li><li>Collaborate with the Segment and Regional management for business reviews and progress</li><li>Continuously improve sales approaches, leveraging insights from the market and internal best practices</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduated from Business or Engineering School</p><p>You have at least 10 years of experience in a complex environment and on highly critical projects.</p><p>Have worked with public transport authorities, operators and/or technology partners in Egypt and the countries under your responsibilities.</p><p>Proven experience in international sales and business development within mobility, transport, fare collection or payment systems</p><p>Proven track record of won deals and excellent understanding of the business culture in Egypt.</p><p>You have a good knowledge of the ticketing market (customers, competitors, partners).</p><p>You have significant experience in build & run ticketing system projects, including system integration, software engineering, infrastructure, networks and security</p><p>You have proven abilities to negotiate and close deals. Credentials are essential.</p><p>You have a proven taste for customer contact, and your relational skills are qualities that we attribute to you.</p><p>You have proven track record in business development and deal closures leading to sales growth.</p><p>You have proven track record in managing complex bids and captures</p><p>You have the ability to operate effectively in a matrix and cross-functional environment .</p><p>You possess excellent communication skills</p><p>Languages: A perfect command of English is essential, Fluent Arabic (written/spoken), French is desirable.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>Job Purpose</strong></p><br>
<p>The Paralegal will support the Legal Department in managing day-to-day legal, corporate, administrative, and documentation matters.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ol>
<li><strong>Legal Documentation and Archiving</strong></li>
</ol>
<ul>
<li>
<ul>
<li>Maintain and organize the Legal Department’s physical and electronic archive.</li>
<li>Ensure proper filing of contracts, corporate documents, powers of attorney, court documents, and legal correspondence.</li>
<li>Track originals and maintain updated legal documents register.</li>
</ul>
</li>
</ul>
<ol>
<li><strong>Contracts Support</strong></li>
</ol>
<ul>
<li>
<ul>
<li>Assist in preparing, formatting, and reviewing basic legal documents under the supervision of the Legal Counsel.</li>
<li>Follow up on contract signatures and approvals with internal departments and external parties.</li>
</ul>
</li>
</ul>
<ol>
<li><strong>Corporate and Governmental Support</strong></li>
</ol>
<ul>
<li>
<ul>
<li>Assist with the preparation and collection of documents required for corporate matters, including board meetings, general assemblies, commercial registers, tax cards, powers of attorney, and governmental submissions.</li>
<li>Coordinate with governmental authorities, notary public offices, and other bodies as required.</li>
</ul>
</li>
</ul>
<ol>
<li><strong>Litigation Follow-up</strong></li>
</ol>
<ul>
<li>
<ul>
<li>Maintain and update the litigation tracker.</li>
</ul>
</li>
</ul>
<ol>
<li><strong>Administrative Support</strong></li>
</ol>
<ul>
<li>
<ul>
<li>Support the Legal Department in the administrative tasks including but not limited to; arranging meetings, preparing minutes, scanning documents, and handling courier deliveries.</li>
</ul>
</li>
</ul>
<ol>
<li><strong>Compliance and Confidentiality</strong></li>
</ol>
<ul>
<li>
<ul>
<li>Handle all legal documents and information with strict confidentiality.</li>
<li>Ensure compliance with internal policies and procedures.</li>
<li>Support the Legal Department in maintaining proper records and documentation standards.</li>
</ul>
</li>
</ul>
<p><strong>Required Qualifications</strong></p><br>
<ul>
<li>Bachelor’s degree in law.</li>
<li>0–3 years of experience in a legal role.</li>
</ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance).</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>A school receptionist serves as the first point of contact for visitors, students, and staff, providing administrative support and ensuring a welcoming, efficient school environment.<br> Key Responsibilities Front Desk Management: Greet students, parents, and visitors, answer inquiries, and direct them to the appropriate staff or department Communication: Handle incoming and outgoing phone calls, emails, and correspondence, ensuring timely and professional responses Administrative Support: Perform clerical tasks such as data entry, filing, photocopying, report generation, database management, and scheduling appointments Student Assistance: Support students with basic tasks, assist teachers with supervision, and provide first aid or general health services as needed Coordination: Liaise with staff, parents, and external organizations, including government or media agencies, to facilitate smooth school operations Tuition Discount for Dependents Medical Insurance for Self Transportation Professional in appearance Excellent communication and interpersonal skills, the ability to dal confidently with parents, students and senior level management Excellent time management skills and meticulous attention to detail Able to maintain confidentiality Demonstrates energy, enthusiasm and has a good sense of humor Able to work collaboratively and under pressure to meet deadlines Able to act as an ambassador for the school in all dealings with prospective parents and the general public</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oversee all housekeeping operations, ensuring rooms, public areas, and facilities meet KH quality and brand standards. Recruit, train, and manage housekeeping staff, fostering a culture of teamwork and accountability. Monitor daily cleaning schedules, inspections, and deep-cleaning programs. Control housekeeping budgets, inventory, linen, and cleaning supplies. Implement and maintain health, safety, and hygiene standards across all housekeeping operations. Work closely with Front Office, Maintenance, and F&B to align guest services and operational needs. Address guest feedback and complaints promptly, ensuring continuous improvement. Develop SOPs, training materials, and performance metrics to enhance efficiency. Introduce new housekeeping tools, equipment, and eco-friendly practices to enhance efficiency. Use digital systems to monitor room status, inventory, and performance. Seek and apply creative solutions to improve service standards and guest satisfaction. Maintain high standards of grooming, professionalism, and customer care. Ensure compliance with hotel policies, safety, and brand standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Hospitality Management or a related field.</li><li>Minimum 4-6 years of housekeeping experience, with at least 2 years in a supervisory or managerial role.</li><li>Strong knowledge of housekeeping operations, cleaning techniques, and inventory control.</li><li>Proven leadership, organizational, and training skills.</li><li>Proficient in MS Office and housekeeping management systems.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></div></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li>
<li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li>
<li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li>
<li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li>
<li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li>
<li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li>
<li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li>
<li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li>
<li>Ensure staff attendance and document any late or absent employees</li>
<li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li>
<li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li>
<li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li>
<li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li>
<li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li>
<li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li>
<li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li>
<li>Provide performance feedback and handle disciplinary matters according to hotel standards</li>
<li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li>
<li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li>
<li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li>
<li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li>
<li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li>
<li>Assist guests with reports of lost or stolen articles following hotel policy</li>
<li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li>
<li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li>
<li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li>
<li>Review credit check reports and follow up on accounts beyond approved credit limits</li>
<li>Coordinate delivery of in-room amenities to ensure timely service</li>
<li>Review late checkout requests and communicate approvals to Housekeeping</li>
<li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li>
<li>Complete nightly rate checks and maintain awareness of discrepant rooms</li>
<li>Conduct monthly departmental meetings and attend designated organizational meetings</li>
<li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li>
<li>Conduct performance reviews in a timely manner</li>
<li>Foster a cooperative working climate that maximizes productivity and colleague morale</li>
<li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li>
<li>Document pertinent information in department logs and complete all closing duties</li>
<li>Perform additional duties as assigned by management</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree, preferably in hospitality management or related field</li>
<li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li>
<li>Certification in an alcohol awareness program (TABC)</li>
<li>Food handling certification</li>
<li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li>
<li>Fluency in English, both verbal and written</li>
<li>Proficiency in basic arithmetic and financial calculations</li>
<li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li>
<li>Demonstrated ability to suggestively sell services and amenities</li>
<li>Strong guest relations training background and experience</li>
<li>Exceptional leadership and team management skills</li>
<li>Advanced problem-solving and conflict resolution abilities</li>
<li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational and time management abilities</li>
<li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li>
<li>Demonstrated crisis management and decision-making capabilities under pressure</li>
<li>Cultural awareness and sensitivity in a diverse, international environment</li>
<li>Meticulous attention to detail in documentation and record-keeping</li>
<li>Ability to train, mentor, and develop team members effectively</li>
<li>Strong analytical skills with the ability to interpret data and trends</li>
<li>Resilience and adaptability in a fast-paced hospitality environment</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p>
<h4>The Role</h4>
<p>Four Seasons Hotel Boston has unveiled Coterie, an intimate lounge overlooking the Boston Public Garden. The showcase bar will be the featured dining outlet for the Hotel’s discerning guests. An upbeat vibe, classic service and brasserie style menu will create lobby buzz from lunch until late evening.</p>
<p>We are seeking bartenders who are dedicated to providing exceptional quality and service to our guests. Previous experience working in a fast-paced restaurant is preferred. As Coterie will be open for lunch and dinner, qualified candidates should be able to work a variety of shifts that will also include weekends and holidays.</p>
<p><strong>Rate:</strong> $31.72 per hour</p>
<h4>What to expect from your work experience</h4>
<ul>
<li>Free medical and dental insurance for you and your eligible dependents.</li>
<li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li>
<li>Experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li>
<li>Complimentary meals at our employee cafeteria.</li>
<li>401k participation with company matching program.</li>
<li>Complimentary life insurance.</li>
<li>Vacation and paid sick time off.</li>
<li>And much more!</li>
</ul>
<p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p>
<p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Recruitment & Talent Acquisition Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding.<br> Coordinate with hiring managers to understand hiring needs and job requirements.<br> Build and maintain a strong talent pipeline.<br> Ensure a positive candidate experience throughout the recruitment process.<br> Personnel & Employee Relations Maintain and update employee records and HR documentation.<br> Handle employment contracts, social insurance, and labor office requirements.<br> Manage attendance, leaves, and employee-related documentation.<br> Address employee inquiries and support employee relations initiatives.<br> Payroll Administration Prepare and review monthly payroll data accurately and on time.<br> Coordinate with finance and relevant stakeholders regarding payroll processing.<br> Monitor attendance, overtime, deductions, and payroll-related records.<br> Ensure payroll compliance with company policies and labor regulations.<br> HR Operations Support onboarding and offboarding processes.<br> Ensure compliance with Egyptian Labor Law and company policies.<br> Generate HR reports and maintain accurate HR databases.<br> Participate in HR projects and employee engagement initiatives.<br> Medical & Social Insurance.<br> Professional and Dynamic Work Environment.<br> Career Growth Opportunities.<br> Learning & Development Programs.<br> Bachelor's degree in Business Administration, Human Resources, or a related field.<br> Minimum 4 years of experience as an HR Generalist.<br> Previous experience in Marketing or Advertising Agencies is a must.<br> Strong experience in Recruitment, Personnel, and Payroll.<br> Good knowledge of Egyptian Labor Law and Social Insurance procedures.<br> Fluent English is a must.<br> Strong communication, organizational, and problem-solving skills.<br> Age: 28 years or older.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>SCOPE</strong><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Restaurant Hostess</strong> is executed satisfactorily when:<br><ul><li>All rules & regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The service team is well managed, having delegated the appropriate tasks to the team members.</li><li>A High quality of product and service is maintained in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Responsible to Assistant Restaurant Manager / Restaurant Manager</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional, and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.</li><li>Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department.</li><li>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li>Maintain a good rapport and work relations with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Maintain and update the restaurant's guest history.</li><li>Maintain a legible and up-to-date reservation book.</li><li>Maintain and coordinate the printing of the respective restaurant menus.</li><li>Maintain excellent communication with all related departments i.e</li><li>Guest Services and Concierge departments</li><li>Restaurant Reservations</li><li>All other F&B outlets, In-Room dining, and Banquet Service</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br> </div>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Checks cleanliness of lobby and public areas, lights, as well as front office staff in proper and orderly appearance and behaviour. Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP guests.</li>
<li>Checks registration cards of arriving guests and ensures all information is filled on each card either by Guest Relation Officers or the guests. Assists in VIP arrivals and departures in absence of guest relation officers.</li>
<li>Assists in sending guest messages or faxes.</li>
<li>Gives instructions to the Night Reception during high occupancy periods regarding walk-in guests and releasing rooms blocked because of no-shows.</li>
<li>Assists in handling room lock problems.</li>
<li>Prepares and checks for VIP arrivals and escorts guests to rooms.</li>
<li>Coordinates with all departments concerned in order to maintain Front Office functions properly.</li>
<li>Operates the front office computer system to assist front office attendants.</li>
<li>Checks group department fit and ensures switchboard makes appropriate wake-up calls.</li>
<li>Handles guest complaints and other related problems and reports on the Assistant Manager’s log book.</li>
<li>Assists reception, business centre, cashier, concierge, and bell captain when they are busy.</li>
<li>Predicts that all activities and purchased equipment and belongings may create disease for the environment; participates in all activities organized to protect biological diversity and shares individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provides minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implements necessary warnings and departmental trainings to save energy inside the facility. Carries out decisions taken for saving energy. Predicts effects of environment and energy efficiency on purchased equipment.</li>
<li>Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</li>
<li>Carries out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Performs all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> Bachelor’s degree.</li>
<li><strong>Experience:</strong> At least 5 years of experience in the industry following theoretical education.</li>
<li><strong>Foreign language:</strong> Sufficient level of English and Arabic to communicate effectively with guests and employees.</li>
<li><strong>Courses and training:</strong> Advanced theoretical and practical knowledge.</li>
<li><strong>Computer literacy:</strong> MS Office applications, front office operating programmes (Fidelio, Opera, etc.).</li>
<li><strong>Skills:</strong> Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment, and work processes in the related field. Knows, applies, and ensures application of all services and product ranges in the related field. Has command of guest profiles.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><p>Make sure that the daily plan identified for him/her and the personnel is carried out<br>according to the standards.<br>2.1. Ensure that all vacuuming, washing, polishing and furniture care is carried our<br>professionally and according to the rules.<br>2.2. Train all public area personnel on how to maintain the equipment and devices.<br>2.3. Prepare and ensure implementation of a cleaning plan.<br>2.4. Monitor and check the sections and items that need maintenance and repairs.<br>2.5. Make sure that the storage and cleaning work is carried out successfully and properly</p><br><p>2.6. Make sure that the chemicals are used properly and economically. At the same time,<br>ensure that these personnel use these chemicals in a safe manner without harming human<br>health.<br>2.7. Keep track of the daily breakdowns and maintenance jobs, report and monitor the<br>situation to the respective sections.<br>2.8. Check whether the maintenance and cleaning of the public toilets comply with the<br>standards.<br>2.9. Immediately hand over any lost and found items to the Housekeeping Office.<br>2.10. When necessary, organise trainings in coordination with the Housekeeper and ensure<br>participation.<br>2.11. Is familiar with the fire and safety rules and instructs colleagues accordingly.<br>2.12. Ensure successful and complete coordination between shifts.<br>2.13. Work in coordination with the Food and Beverage Department in order to ensure that<br>the banquets in the units are delivered in an organised and systematic manner.<br>2.14. Play an active role in day-to-day operations.<br>2.15. Ensure that his/her and personnel uniforms and appearance are always clean and<br>hygienic.<br>2.16. Attend other departmental meetings and trainings and the General Manager’s<br>meetings according to the hotel management calendar.<br>2.17. Take part in the Emergency Response Team.<br>2.18. Carry out all responsibilities related to the quality management systems implemented<br>at the facilities.<br>2.19. Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br><br>Qualifications<br><br><p>Education: At least a high school diploma.<br> Experience: At least 5 years of experience in the industry.<br> Foreign Language: At least one foreign language in order to communicate with guests<br>and/or understand the technical terminology of the devices and equipment and use them<br>accordingly.<br> Courses and Training: Prior attendance in courses and seminars in the related field.<br> Computer Literacy: MS Office applications and HK package programmes.<br> Skills: Expected to have sufficient knowledge and experience concerning the methods,<br>techniques and work processes in the related field. Is familiar with guest profiles based<br>on his/her experience. Instructs colleagues that are less experienced on how to address<br>guests.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><ul><li>Assist management in screening CVs, conducting interviews and selecting new candidates hires using selection tools and systems.</li><li>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.</li><li>Inform Human Resources management of issues related to employee relations within the division or property.</li><li>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</li><li>Assist and support management and the leadership team with handling and resolving Human Resources issues.</li><li>Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.</li><li>Assist employees with internal and external transfer requests and procedures</li><li>Monitor and assist managers/supervisors with hiring processes and issues</li><li>Coordinate and conduct applicant reference checks, background checks, and social Insurance in accordance with company procedures.</li><li>Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete employment verification forms.</li><li>Create and maintain new hire files and enter them into PeopleSoft.</li><li>Create new employee personnel file.</li><li>Assist with orientation of new employees.</li><li>Maintain confidentiality and security of employee and property records, files, and information.</li><li>Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant self-identification forms, department orientation check list).</li><li>Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li><li>Create and type office correspondence using computer.</li><li>Create and maintain filing systems.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><p>Education: Bachelor`s degree<br>Experience: At least 2 year of related work experience<br> Language: Sufficient level of English to be able to write reports according to international standards.<br>Courses and Training: Prior attendance in courses and seminars in the field.<br>Computer Literacy: MS Office applications.<br>Special Qualifications: Multi-Tasking, Time Management, Detail Orientation Planning and Organizing</p><br> </div>
<p><strong>About the Role:</strong> The VMCS Team supports consulting engagements by transforming business content into clear, visually compelling, and brand-compliant deliverables. We work closely with consultants, stakeholders, and client teams to enhance presentations, proposals, documents, and other visual assets while ensuring consistency with brand guidelines and high design standards. As a Senior Associate Designer, you will not only deliver high-quality design solutions but also take a leadership role within the team. You will be responsible for coaching and developing team members, overseeing quality standards, coordinating project delivery, and acting as a key point of contact between the team, stakeholders, and clients. This role requires advanced visual design expertise, strong communication skills, leadership capabilities, and the ability to manage multiple priorities in a fast-paced consulting environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Presentation Design</strong> Design and enhance PowerPoint presentations and proposals for consulting engagements. Apply brand guidelines consistently across all deliverables. Improve slide layouts, visual hierarchy, readability, and storytelling. Ensure formatting, alignment, consistency, and overall presentation quality. Translate complex business information into clear, professional visuals. Review, quality-check, and approve deliverables produced by team members before final submission.</li><li><strong>Document & Brochure Design</strong> Design brochures and other marketing or consulting materials using Adobe InDesign or Microsoft Word when required. Maintain high visual standards while ensuring documents remain easy to read and aligned with the client's brand. Provide guidance and support to team members on document design best practices and brand compliance.</li><li><strong>Creative Design</strong> Create banners, covers, social media assets, website graphics, and other visual communication materials. Edit videos and create motion graphics and animated content. Ensure multimedia deliverables meet project objectives, quality standards, and client expectations.</li><li><strong>Client & Stakeholder Management</strong> Act as the primary point of contact for assigned projects and clients. Communicate professionally with consultants, project teams, and stakeholders. Gather, understand, and implement client feedback accurately. Present design recommendations and creative solutions to stakeholders and project teams. Provide regular project status updates and proactively manage stakeholder expectations. Represent the VMCS team in client discussions and project meetings.</li><li><strong>Team Leadership & Operations</strong> Lead and support a team of designers to ensure high-quality deliverables and efficient project execution. Review team members' work and provide constructive feedback to maintain quality standards. Conduct regular one-to-one sessions with team members to support performance, engagement Coach, mentor, and develop team members on design skills, communication skills, and consulting best practices. Ensure team members are aligned on priorities, workload, and project requirements. Foster a collaborative, supportive, and high-performing team culture. Monitor team capacity, workload distribution, and project assignments. Support resource planning and project pipeline management. Collaborate with leadership and cross-functional teams on operational and administrative activities. Track and report team performance, project status, utilization, and capacity on a weekly, bi-weekly, and monthly basis. Escalate project risks, resource challenges, and operational concerns when necessary.</li></ul><p><strong>Required Skills:</strong></p><ul><li><strong>Technical Skills</strong> Advanced proficiency in Microsoft PowerPoint. Proficiency in Adobe Creative Suite, particularly: Adobe InDesign, Adobe Photoshop, Adobe Illustrator,Adobe Premiere Pro, Adobe After Effects (preferred) Experience with Microsoft Word for document design.</li><li><strong>Leadership Skills</strong> Proven ability to lead, coach, and develop team members. Strong quality assurance and review capabilities. Experience managing competing priorities and deadlines. Ability to delegate work effectively and provide clear direction. Strong decision-making and problem-solving skills.</li><li><strong>Communication & Stakeholder Management</strong> Excellent verbal and written communication skills. Ability to communicate effectively with clients, stakeholders, and senior leadership. Strong facilitation, briefing, and presentation skills. Ability to build strong working relationships across multiple teams and functions.</li><li><strong>Soft Skills</strong> Strong ownership and accountability. Proactive and solution-oriented mindset. Adaptability in a fast-paced consulting environment. Strong organizational and time-management skills. Ability to work independently while leading others. Commitment to continuous improvement and professional development.</li></ul><p><strong>What We Look For:</strong> The ideal candidate is a highly motivated design professional who combines strong visual communication skills with leadership capabilities. They are passionate about transforming complex business content into impactful, high-quality deliverables while ensuring consistency, accuracy, and adherence to brand standards. A successful Senior Associate is not only an individual contributor but also a team leader who takes ownership of project delivery, supports team development, and builds strong relationships with stakeholders. They are proactive, solution-oriented, and capable of balancing multiple priorities,while maintaining exceptional quality standards.Above all, we look for someone who leads by example, drives excellence, embraces innovation, and is committed to developing both their own capabilities and the capabilities of those around them.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced proficiency in Microsoft PowerPoint.</li><li>Proficiency in Adobe Creative Suite, particularly: Adobe InDesign, Adobe Photoshop, Adobe Illustrator,Adobe Premiere Pro, Adobe After Effects (preferred)</li><li>Experience with Microsoft Word for document design.</li><li>Proven ability to lead, coach, and develop team members.</li><li>Strong quality assurance and review capabilities.</li><li>Experience managing competing priorities and deadlines.</li><li>Ability to delegate work effectively and provide clear direction.</li><li>Strong decision-making and problem-solving skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to communicate effectively with clients, stakeholders, and senior leadership.</li><li>Strong facilitation, briefing, and presentation skills.</li><li>Ability to build strong working relationships across multiple teams and functions.</li><li>Strong ownership and accountability.</li><li>Proactive and solution-oriented mindset.</li><li>Adaptability in a fast-paced consulting environment.</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently while leading others.</li><li>Commitment to continuous improvement and professional development.</li><li>The ideal candidate is a highly motivated design professional who combines strong visual communication skills with leadership capabilities. They are passionate about transforming complex business content into impactful, high-quality deliverables while ensuring consistency, accuracy, and adherence to brand standards. A successful Senior Associate is not only an individual contributor but also a team leader who takes ownership of project delivery, supports team development, and builds strong relationships with stakeholders. They are proactive, solution-oriented, and capable of balancing multiple priorities,while maintaining exceptional quality standards.Above all, we look for someone who leads by example, drives excellence, embraces innovation, and is committed to developing both their own capabilities and the capabilities of those around them.</li></ul>
Role Objectives:This role drives operational excellence by developing robust policies and controls, effectively managing a team, mitigating financial and regulatory risks (including fraud and chargebacks), and maintaining high-productivity relationships with key external stakeholders like banks and card networks. The ultimate goal is to scale the Fintech operations while safeguarding the integrity and dedication of the services provided.<br>Roles & Responsibilities:Supervise the day-to-day operations of Breadfast Pay fintech services, ensuring smooth, efficient, and compliant execution. Plan, organize, and manage daily back-office fintech operations and routines. Ensure consistent adherence to operational processes, policies, and procedures. Monitor and evaluate operational workflows to identify gaps and improvement opportunities. Own and manage all chargeback cases related to Breadfast Pay fintech services. Monitor reported fraud cases and take corrective and preventive actions in coordination with the Fraud team. Ensure full compliance with internal policies, regulatory requirements, and partner standards. Conduct compliance checks across branches and stores handling fintech products. Monitor service levels and ensure adherence to agreed SLAs. Manage and optimize on-ground fintech operations across stores, including inventory, materials, equipment, and manpower. Ensure a seamless operational and customer experience at store level. Support Marketing and Growth teams in on-ground acquisition and activation initiatives. Ensure proper training of store agents on customer onboarding and fintech product handling. Lead, coach, and manage the fintech operations team to achieve departmental KPIs. Set clear objectives, monitor performance, and provide continuous feedback and development. Ensure effective delegation while maintaining accountability and operational control. Build a high-performing, engaged, and compliant operations team. Establish and implement quality control measures aligned with Breadfast Pay standards. Conduct regular operational reviews to identify non-compliance and inefficiencies. Analyze operational data to identify bottlenecks and drive process optimization. Lead continuous improvement initiatives focused on efficiency, productivity, and cost optimization. Collaborate closely with Business, Finance, Compliance, Fraud, CX, Marketing, and Growth teams. Act as the main operational liaison with external stakeholders, including banks and fintech partners. Ensure smooth coordination, SLA adherence, and operational effectiveness across partnerships. Track, analyze, and report key fintech operations KPIs. Prepare and present daily and monthly operational reports to senior management. Highlight trends, risks, performance gaps, and improvement areas with actionable recommendations.<br>Required Education, Knowledge, And Skills:Bachelor's degree in finance, business administration, or a related field. Advanced degree or professional certifications (e.g., Certified Cards and Payments Professional) would be a plus.7-10 years of overall proven experience in card services operations, preferably 3-4 years of them in a managerial or supervisory role. Familiarity with card network rules and scheme regulations such as Visa & Mastercard and experience in managing card network relationships. Solid understanding of fraud prevention techniques, risk management, and compliance requirements in the fintech services domain. Strong leadership and people management skills, with the ability to motivate and develop a team & excellent ability to delegate responsibilities while maintaining organizational control of each department. Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at various levels within the organization