Programming Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Imaging Operator for one of our partners, a global leader in Information Technology Services &amp; Consulting !<br> Job Summary: The Imaging Operator is responsible for the timely, accurate, and secure preparation of visual files (video) across various media, while ensuring adherence to technical specifications and client expectations.<br> This role includes managing file manipulations, overseeing delivery processes, and supporting the CSR and production teams in production tasks.<br> The Imaging Operator contributes to quality control, storage optimization, and procedural documentation in a highly technical and deadline-driven environment Responsibilities: Prepare, verify, and manipulate files, ensuring technical compliance and alignment with client specifications Conduct daily checks of project workflows to identify stuck or failed processes; resolve issues independently or escalate them to Supervisors Support Customer Service Representatives (CSR) on production requests involving file correction or other manipulations Maintain clear and accurate records of exceptions and resolutions.<br> Ensure compliance with quality standards and contribute to the continuous improvement of workflows and tools.<br> Minimum 1 or 2-year experience in media post-production, file handling, or digital archiving roles Secondary education (technical/vocational diploma preferred).<br> Experience in physical handling of fragile or historical materials is a plus.<br> Interest in preservation, archiving, or audiovisual heritage considered an advantage Competencies: Technical &amp; Professional Skills: Working knowledge of video/film formats and delivery standards Excellent attention to detail and rigorous work ethic Organizational strength: ability to manage parallel tasks, track processes, and keep accurate logs Proactive, solution-oriented approach to solving technical or procedural issues Social &amp; Interpersonal: Team player with strong collaborative mindset.<br> Eagerness to learn and adapt to evolving tools, technologies, and workflows.<br> Objective-driven, proactive, and quality-focused.<br> Curious, eager to expand knowledge in audiovisual preservation and technology.<br> Able to stay composed and productive in high-pressure situations.<br> Enthusiastic and positive team contributor with a can-do mindset.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* To identify and anticipate guests’ needs and ensure personalized service is provided</p><br><p>* To assist with any plans or arrangements the guest intends to make during their stay</p><br><p>* To ensure that all requests from guests are made possible and are followed up on</p><br><p>* To fully understand and have knowledge of all in suite services, technology, amenities, functions &amp; systems</p><br><p>* Ensure repeat guests are met and greeted on a daily basis and profiles are updated</p><br><p>* Ensure long-staying/special-attention/occasion-celebrating guests are taken care of exclusively, paying particular attention to their needs and requests</p><br><p>* Respect guest privacy and do not discuss guests’ private information with colleagues</p><br><p>* Ensure all unattended valuables and belongings inside guest rooms are noted and Supervisor is informed about the same</p><br><p>* Provide third service to guests by ensuring rooms are tidied up after guests leave rooms</p><br><p>* Demonstrate discretion and courtesy when entering into the private space of guests</p><br><p>* To assist guests regarding hotel facilities in an informative and helpful way</p><br><p>* Supervise the operation for room service, food and beverage and other concerns of guests.</p><br><p>* Give designated direction, orders and tasks to workers.</p><br><p>* Observe the workers on how they perform their tasks.</p><br><p>* Assist domestic employees with their tasks.</p><br><p>* Give further announcements, meetings, memorandums to employees</p><br><p>* Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>* Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.</p><br><p>* Comply with the departmental instructions and procedures published by the F&amp;B Department.</p><br><p>* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>* Strive to achieve 100% customer satisfaction.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school or vocational diploma</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: English is required.</p><br><p>* Courses and Training: Vocational trainings and seminars.</p><br><p>* Computer Literacy: Not required.</p><br><p>* Skills: Must have wide knowledge in customer service, Must have wide knowledge in hotel management Wide knowledge in supervising the entire hotel/cruise/club works, Knowledge in different tasks that will further teach and pass to employees.</p><br> </div>

The Lead Generation Supervisor manages the in‑house telemarketing team to ensure consistent delivery of qualified leads, database growth, and coordinated support for Sales and Marketing. The role focuses on high-performance team leadership, structured outreach operations, and maintaining a healthy, well-segmented prospect database.<br>Key Responsibilities Lead, coach, and manage a team of ~20 telemarketing agents. Achieve monthly and quarterly qualified lead targets and maintain lead quality standards. Improve Sales acceptance rate and ensure accurate lead qualification. Build, verify, and grow the B2B database across Egypt, KSA, UAE, Oman, and Iraq. Drive 8–12% monthly database growth with ongoing data cleaning and segmentation. Support marketing campaigns, follow-ups, and event outreach activities. Maintain structured reporting, performance tracking, and operational discipline. Develop internal talent and prepare high-performing agents for cross-department opportunities.<br>Qualifications5–10 years of experience in telemarketing, inside sales, or lead generation. Proven experience supervising or leading teams. Strong communication, coaching, and performance management skills. Good understanding of CRM workflows, data segmentation, and lead qualification. Experience in IT services or B2B technology environments preferred.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>We are looking for an experienced SaaS solution product owner to join our SaaS product team and play a key role in the commercial and operational management of our Microsoft Modern Workplace and Google Workspace solutions for enterprise customers.</p> <p>In this role, you will work closely with sales, presales, operations, delivery, and customer success teams to support the end-to-end customer lifecycle—from opportunity qualification and pricing through order fulfillment, renewals, and post-sales activities. You will contribute to the commercial success of the SaaS portfolio by preparing competitive pricing, coordinating commercial operations, supporting product profitability, and helping deliver a seamless customer experience.</p> <p>The ideal candidate combines strong commercial acumen with knowledge of Microsoft Modern Workplace and Google Workspace licensing, enjoys working in a cross-functional environment, and is passionate about delivering value to both customers and the business.</p> <h4>Key responsibilities</h4> <li>Support the commercial management of Microsoft Modern Workplace and Google Workspace solutions for enterprise customers.</li> <li>Prepare pricing, quotations, and commercial proposals in alignment with business objectives and vendor programs.</li> <li>Contribute to monitoring product profitability by tracking commercial performance and highlighting opportunities for improvement.</li> <li>Work closely with sales and presales teams to support customer opportunities and maintain alignment on the sales pipeline.</li> <li>Coordinate commercial activities throughout the sales lifecycle, including quotation preparation, licensing, order processing, renewals, and post-sales support.</li> <li>Collaborate with delivery, operations, and customer success teams to help ensure a smooth customer onboarding and lifecycle experience.</li> <li>Execute day-to-day commercial operations related to SaaS subscriptions, licensing, renewals, and vendor programs while ensuring compliance with internal policies.</li> <li>Maintain accurate commercial documentation, licensing records, and operational reports.</li> <li>Stay up to date with Microsoft Modern Workplace and Google Workspace licensing, pricing, and program updates, and share relevant information with internal teams.</li> <li>Prepare reports and analyses on pricing, pipeline, renewals, and commercial performance to support business decisions.</li> <li>Identify opportunities to improve operational efficiency and customer experience through process enhancements.</li> <h4>Core competencies and qualifications</h4> <p><strong>Requirements:</strong></p> <li>2–3 years of experience in product management, product ownership, commercial operations, or solution management within the IT, cloud, or SaaS industry.</li> <li>Highly organized with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.</li> <li>Strong understanding of Microsoft Modern Workplace and Google Workspace licensing programs.</li> <li>Proven experience managing Microsoft Modern Workplace products, including licensing and commercial activities.</li> <li>Commercial mindset with the ability to manage product profitability and business performance.</li> <li>Excellent stakeholder management and cross-functional collaboration skills.</li> <li>Strong analytical, negotiation, and communication abilities.</li> <li>Experience working with enterprise customers and supporting B2B sales engagements.</li> <p><strong>Preferred qualifications:</strong></p> <li>Relevant certifications in Microsoft 365 (e.g., MS-900)</li> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p><span>We are looking for an experienced <strong>SaaS Solution Product Owner</strong> to join our SaaS Product team and play a key role in the commercial and operational management of our Microsoft Modern Workplace and Google Workspace solutions for enterprise customers.</span></p><br> <p><span>In this role, you will work closely with Sales, Presales, Operations, Delivery, and Customer Success teams to support the end-to-end customer lifecycle—from opportunity qualification and pricing through order fulfillment, renewals, and post-sales activities. You will contribute to the commercial success of the SaaS portfolio by preparing competitive pricing, coordinating commercial operations, supporting product profitability, and helping deliver a seamless customer experience.</span></p><br> <p><span>The ideal candidate combines strong commercial acumen with knowledge of Microsoft Modern Workplace and Google Workspace licensing, enjoys working in a cross-functional environment, and is passionate about delivering value to both customers and the business.</span></p><br><br><br><b>Key Responsibilities </b> <br><ul> <li><span>Support the commercial management of Microsoft Modern Workplace and Google Workspace solutions for enterprise customers.</span></li> <li><span>Prepare pricing, quotations, and commercial proposals in alignment with business objectives and vendor programs.</span></li> <li><span>Contribute to monitoring product profitability by tracking commercial performance and highlighting opportunities for improvement.</span></li> <li><span>Work closely with Sales and Presales teams to support customer opportunities and maintain alignment on the sales pipeline.</span></li> <li><span>Coordinate commercial activities throughout the sales lifecycle, including quotation preparation, licensing, order processing, renewals, and post-sales support.</span></li> <li><span>Collaborate with Delivery, Operations, and Customer Success teams to help ensure a smooth customer onboarding and lifecycle experience.</span></li> <li><span>Execute day-to-day commercial operations related to SaaS subscriptions, licensing, renewals, and vendor programs while ensuring compliance with internal policies.</span></li> <li><span>Maintain accurate commercial documentation, licensing records, and operational reports.</span></li> <li><span>Stay up to date with Microsoft Modern Workplace and Google Workspace licensing, pricing, and program updates, and share relevant information with internal teams.</span></li> <li><span>Prepare reports and analyses on pricing, pipeline, renewals, and commercial performance to support business decisions.</span></li> <li><span>Identify opportunities to improve operational efficiency and customer experience through process enhancements.</span></li> </ul><br><br><b>Core competencies and Qualifications</b> <br><p><strong><span>Requirements:</span></strong></p><br> <ul> <li><span>2–3 years of experience in product management, product ownership, commercial operations, or solution management within the IT, cloud, or SaaS industry.</span></li> <li><span>Highly organized with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.</span></li> <li><span>Strong understanding of Microsoft Modern Workplace and Google Workspace licensing programs.</span></li> <li><span>Proven experience managing Microsoft Modern Workplace products, including licensing and commercial activities.</span></li> <li><span>Commercial mindset with the ability to manage product profitability and business performance.</span></li> <li><span>Excellent stakeholder management and cross-functional collaboration skills.</span></li> <li><span>Strong analytical, negotiation, and communication abilities.</span></li> <li><span>Experience working with enterprise customers and supporting B2B sales engagements.</span></li> </ul> <p><strong><span>Preferred Qualifications:</span></strong></p><br> <ul> <li><span>Relevant certifications in Microsoft 365 (e.g., MS-900)</span></li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

Main Purpose of the Job:To ensure exceptional customer service by resolving complex customer inquiries and complaints, coordinating with internal departments, maintaining accurate customer records, and supporting sales administration activities to enhance customer satisfaction, service efficiency, and business continuity.<br>Key Responsibilities:Address and resolve escalated customer inquiries, complaints, and service disruptions in a timely and professional manner. Provide accurate information regarding electricity services, tariffs, billing procedures, and company policies. Ensure timely communication with customers regarding outages, restoration updates, and service requests. Act as the primary point of contact for complex or high-priority customer cases. Coordinate with technical, billing, metering, and other internal departments to resolve customer issues effectively. Maintain and update customer records and interactions using CRM to ensure data accuracy and proper case tracking. Monitor customer cases and follow up until full resolution while keeping customers informed of progress. Prepare and analyze customer service reports, including response time, resolution rate, customer satisfaction, and complaint trends. Identify recurring issues and recommend process improvements to enhance service quality and operational efficiency. Develop and implement customer service standards and best practices to improve the overall customer experience. Support sales administration activities by coordinating customer documentation, maintaining service records, and ensuring smooth communication between customers and the sales team. Ensure compliance with company policies, regulatory requirements, and service standards. Advocate for process and technology improvements that enhance customer experience and operational performance.<br>Job Requirements:Years of Experience: 5+ years of experience in Customer Service within the utilities or electricity sector. Academic Qualifications: Bachelor's degree in any relevant field. Language Proficiency: Fluent in Arabic and intermediate in English. Computer Skills: Proficient in Microsoft Office and CRM systems. Soft Skills: Communication & Interpersonal Skills<br>Core Competencies:Service Quality & Continuous Improvement Customer Complaint Resolution CRM Management Problem Solving & Conflict Resolution Customer Relationship Management Time Management & Prioritization Teamwork & Cross-functional Coordination

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry<br>Experience Fresher / Experience in a Domestic or International process<br>Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers<br>Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off<br>Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement

Company Description Care Pharmacies is a leading pharmacy chain in Egypt, dedicated to providing high-quality healthcare solutions with trust and excellence. With 40 locations, the organization offers accessible medications, wellness products, and expert pharmaceutical care to diverse communities. The mission is to enhance community health through reliable, customer-centric service and a seamless pharmacy experience. Care Pharmacies focuses on continuous improvement, optimized operations, and technology-driven solutions to maintain high standards of care. Team members join a culture where customers’ health and well-being always come first. Role Description This is a full-time, on-site Pharmacist role based in Cairo. The Pharmacist is responsible for dispensing prescription medications accurately, reviewing prescriptions for potential interactions, and counseling customers on proper medication use, side effects, and storage. Daily tasks include managing inventory, checking expiry dates, ensuring compliance with pharmacy regulations, and maintaining clear documentation of prescriptions and patient records. The Pharmacist will collaborate with other healthcare professionals, provide guidance on over-the-counter products, and support customers with insurance or billing inquiries. The role also involves contributing to a safe, clean, and efficient pharmacy environment while delivering respectful, patient-focused service. Qualifications Strong clinical pharmacy knowledge, including pharmacology, drug interactions, and dosage calculations. Proficiency in prescription review, dispensing processes, and medication counseling. Ability to use pharmacy management systems, maintain accurate records, and handle billing or insurance processes. Excellent communication and customer service skills, with the ability to explain medical information clearly and respectfully. Attention to detail, strong organizational skills, and adherence to regulatory and safety standards. Bachelor’s degree in Pharmacy or Pharm D from an accredited institution; valid pharmacist license in Egypt. Previous experience in community or retail pharmacy is preferred. Willingness to work flexible shifts, collaborate with a multidisciplinary team, and participate in ongoing professional development.

Company Description Care Pharmacies is a leading pharmacy chain in Egypt, dedicated to providing high-quality healthcare solutions with trust and excellence. With 40 locations, the organization offers accessible medications, wellness products, and expert pharmaceutical care to diverse communities. The mission is to enhance community health through reliable, customer-centric service and a seamless pharmacy experience. Care Pharmacies focuses on continuous improvement, optimized operations, and technology-driven solutions to maintain high standards of care. Team members join a culture where customers’ health and well-being always come first. Role Description This is a full-time, on-site Pharmacist role based in Cairo. The Pharmacist is responsible for dispensing prescription medications accurately, reviewing prescriptions for potential interactions, and counseling customers on proper medication use, side effects, and storage. Daily tasks include managing inventory, checking expiry dates, ensuring compliance with pharmacy regulations, and maintaining clear documentation of prescriptions and patient records. The Pharmacist will collaborate with other healthcare professionals, provide guidance on over-the-counter products, and support customers with insurance or billing inquiries. The role also involves contributing to a safe, clean, and efficient pharmacy environment while delivering respectful, patient-focused service. Qualifications Strong clinical pharmacy knowledge, including pharmacology, drug interactions, and dosage calculations. Proficiency in prescription review, dispensing processes, and medication counseling. Ability to use pharmacy management systems, maintain accurate records, and handle billing or insurance processes. Excellent communication and customer service skills, with the ability to explain medical information clearly and respectfully. Attention to detail, strong organizational skills, and adherence to regulatory and safety standards. Bachelor’s degree in Pharmacy or Pharm D from an accredited institution; valid pharmacist license in Egypt. Previous experience in community or retail pharmacy is preferred. Willingness to work flexible shifts, collaborate with a multidisciplinary team, and participate in ongoing professional development.

Company Description Forsa is a mobile application that provides customers with flexible financial services to purchase consumer products through installment plans. By offering tailored “buy now, pay later” options, Forsa aims to make everyday purchases more accessible, faster, and easier for people across Egypt. The platform focuses on improving customers’ quality of life by enabling them to manage their spending without compromising their needs. Forsa operates under the backing of Drive Finance, combining financial expertise with user-friendly technology to deliver reliable and convenient payment solutions. Role Description This is a full-time, Direct Sales Agent role based in Giza. The Direct Sales Agent will engage directly with potential customers to explain Forsa’s installment products, evaluate customer needs, and guide them through the application and onboarding process. Daily tasks include identifying and approaching new leads, conducting product presentations, answering customer inquiries, and following up to close sales. The role also involves maintaining accurate records of customer interactions, coordinating with internal teams to ensure smooth approvals, and providing post-sale support to sustain customer satisfaction. The Direct Sales Agent is expected to meet sales targets, report on performance, and represent Forsa professionally in all customer interactions. Qualifications Strong interpersonal skills and the ability to build rapport and trust with diverse customers. Clear, confident communication skills, both face-to-face and over phone or digital channels. Customer service skills with a focus on listening, problem-solving, and handling objections respectfully. Basic understanding of finance concepts, especially consumer finance or installment plans, or willingness to learn. Sales skills, including prospecting, negotiating, and closing deals in a target-driven environment. Previous experience in retail banking, microfinance, fintech, consumer finance or field sales is an advantage. Comfort using mobile apps and digital tools to manage leads and update customer information.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Service Advisor </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>Jun 17, 2026 </span> <br> <br> <br> <br> <span>Posting Closure Date:&nbsp; </span> <span>07/31/2026 </span> <br> <br> <br> <br> <span>Category:&nbsp; </span> <br> <br> <br> <br> <span>Career Level:&nbsp; </span> <br> <br> <br> <br> <span>Country/Government:&nbsp; </span> <span> </span><p> <span>Cairo, Egypt </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span>Summary <br></span></span><p>Service Advisor serves as the main link between customers and the service center, ensuring that vehicle concerns are captured accurately and service is delivered professionally and on time.</p><br><br>Tasks <br>Provide advanced product/service information and respond to complex customer questions. Respond to advanced issue escalations and provide approvals as required. Follow organizational policies and regulatory codes. Schedule follow-ups and ensure CRM data quality. Record and process custom orders, often with unclear expectations.<br>Education <br><p>Bachelor's degree in a relevant field is preferred; equivalent experience may be considered.</p><br><br>Experience <br><p>3 to 5 years of experience in a similar role, with proven ability to work independently.</p><br><br>Skill <br>Customer Communication &amp; Service Orientation Technical Understanding of Vehicle Systems Repair Order Documentation &amp; System Usage Problem-Solving &amp; Customer Guidance Time Management &amp; Coordination with Workshop Teams<br>Competencies <br>Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.<br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>CRM, Law, Technology, Legal </span> </span> </p><br><br> <br><br> </div>

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry<br>Experience Fresher / Experience in a Domestic or International process<br>Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers<br>Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off<br>Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement

Company Description COB Solution supports medical providers by improving operational efficiency, streamlining workflows, and delivering innovative solutions that enhance patient care. The company focuses on enabling healthcare organizations to work smarter, reduce administrative burdens, and improve overall service quality. By combining technology and service excellence, COB Solution helps clients optimize resources and achieve sustainable growth. Team members contribute directly to better healthcare experiences for providers and patients alike.<br>Role Description This is a full-time, on-site English Customer Service Agent role (C1 level) based in Qesm El Maadi. The agent will handle inbound and outbound customer interactions via phone, email, and chat, providing clear and accurate information in English. Daily responsibilities include resolving inquiries, troubleshooting basic issues, processing requests, and escalating complex cases when needed. The role also involves documenting interactions in the system, following established procedures and service standards, and collaborating with team members to improve processes. The agent is expected to maintain a professional, empathetic tone, support high customer satisfaction, and meet performance targets such as response time and quality scores.<br>Qualifications<br> <br>Strong customer-focused skills, including Customer Service and Customer Support, with a commitment to timely, accurate assistance. Ability to contribute to excellent Customer Experience and Customer Satisfaction through empathy, active listening, and problem-solving. Experience working in Customer Service Representative roles or similar front-line support positions is preferred. C1-level English proficiency (spoken and written), with clear communication and professional email/chat etiquette. Strong organizational skills, attention to detail, and the ability to work with CRM or ticketing systems. Ability to work on-site in Qesm El Maadi on a full-time schedule, including potential shift work if required. Team-oriented mindset, reliability, and openness to feedback and continuous learning. Prior experience in healthcare or medical service environments is an advantage but not required.

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry<br>Experience Fresher / Experience in a Domestic or International process<br>Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers<br>Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off<br>Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry<br>Experience Fresher / Experience in a Domestic or International process<br>Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers<br>Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off<br>Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement

Company Description At Alorica, we are passionate about creating exceptional customer experiences that build lasting relationships. As a full-service customer experience (CX) partner, we combine proven performance, industry expertise, and innovative technology to deliver meaningful results for clients. Known for pioneering customer experiences, we are driven by integrity, authenticity, and a commitment to achieving results. With 100,000 professionals across 17 countries, we serve over 250 brands in 75+ languages. Join a team that values curiosity, creativity, and connection. Explore career opportunities with us at alorica.com/careers.<br> Role Description This is a full-time, on-site role for an Airline Customer Service Agent located in Qesm El Sheikh Zayed. The Airline Customer Service Agent will be responsible for assisting customers with inquiries, flight reservations, ticketing, and baggage handling. Daily tasks include addressing customer needs with professionalism, resolving issues efficiently, and ensuring compliance with airline policies and procedures. The role also involves providing a high-quality customer experience and collaborating with team members to uphold service standards.<br> Qualifications Customer Service and Interpersonal Skills: Strong ability to handle inquiries, resolve issues, and deliver exceptional service with a customer-first approach. Communication Skills: Proficiency in verbal and written communication, including providing clear information and professional interaction with customers. Organizational and Problem-Solving Skills: Capable of managing multiple tasks, ensuring accuracy, and troubleshooting customer concerns efficiently. Technical Skills: Familiarity with airline ticketing systems and basic computer skills for data entry and managing reservations. Teamwork and Adaptability: A collaborative mindset and flexibility to adapt to a dynamic, fast-paced environment. Language Proficiency: Fluency in English; additional language proficiency is a plus. Education and Experience: A high school diploma or equivalent is required. Previous experience in customer service or the airline industry is advantageous.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swiss tel s luxury standards. Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs. Information Provider: Offer detailed information about the resort s services, facilities, activities, and local attractions to enhance the guest experience. Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager. VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction. Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements. Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager. Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences. Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort s lifestyle-focused identity. Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation. Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort s crisis management protocols. Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions. Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore s sustainability initiatives. Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures. Professional Appearance: Maintain a polished and professional appearance that reflects Swiss tel s luxury and lifestyle brand. Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty. Event Participation: Assist in organizing and executing guest events or activities to enhance their stay. Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently. Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance. This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swiss tel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school diploma.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications.</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Country</strong> Egypt <strong>City</strong> CAIRO <br><strong>Area</strong><br>Egypt<br> <strong>Workplace location</strong> CAIRO-CORNER STR 254 &amp; 206(EGY) <strong>Employer company</strong> TotalEnergies Marketing Egypt <strong>Domain</strong> Finance <strong>Type of contract</strong> Regular position <strong>Experience</strong> Minimum 6 years <br><strong><strong>Context &amp; Environment</strong></strong><br><ul><li>Managing a team of 2 with high performance standards and providing coaching, mentoring and development to support a best-in-class team.</li><li>Setting team objectives that align with the accounting department's goals.</li><li>Develop and maintain high quality staff to ensure an ongoing efficient operation.</li></ul><br><strong>Statutory Financial Statements and Audit Process:</strong><br><ul><li>Manage the yearly issuance of statutory financial statements for six entities and consolidated statements.</li><li>Manage the preparation of the consolidated financial statements with necessary elimination entries quarterly.</li><li>Manage the preparation of the IFRS group reporting pack quarterly.</li><li>Supervise monthly board requirements, including trial balances, disclosures, and elimination entries for 6 entities.</li><li>Manage the External auditors audit process: Interim &amp; end-of-year audit process.</li><li>Manage and supervise the books to ensure they follow Egyptian &amp; international accounting standards.</li><li>Ensure compliance with Egyptian and IFRS and implement audit recommendations with associated action plans.</li><li>Perform analysis of the general ledger and related disclosures in statutory financial statements for 6 entities.</li></ul><br><strong>Fixed Assets Management Activities:</strong><br><ul><li>Manage all aspects of fixed assets management across multiple entities, including capitalization, depreciation, impairments, and disposals.</li><li>Manage the capitalization process for work-in-progress items to ensure accuracy.</li><li>Manage the lifecycle of intangible assets, including capitalization, amortization, impairments, and disposals.</li><li>Manage the fixed assets count and reconciliation processes.</li><li>Submit frequent Fixed assets and intangible assets disclosure for 6 entities.</li><li>Process fixed assets transfers &amp; reclassification.</li></ul><br><strong>General Ledger Activities</strong>:<br><ul><li>Ensure the accuracy of trial balances to portray the company's true financial standing and conduct monthly balance sheet analyses.</li><li>Lead the month-end closure process and oversee monthly general ledger account analyses.</li><li>Manage monthly payroll reconciliations and adhere to internal control requirements.</li><li>Ensure timely and accurate classification and recording of all general ledger transactions.</li><li>Manage monthly foreign currency revaluation calculations and its analysis.</li><li>Provide support for internal and group audits. </li><li>Supervise and follow up all General ledger petty cash count &amp; replenishment.</li><li>Provide on monthly basis accurate accruals.</li></ul><br><strong>General Activities:</strong><br><ul><li>Maintain updated general ledger, bank, and fixed assets procedures.</li><li>Implement Anti-corruption, Antitrust Compliance, and Integrity Policies and Programs.</li><li>Conduct due diligence processes within the scope of responsibility.</li><li>Adhere to Health, Safety, and Environment (HSE) policies and 12 golden rules.</li><li>Mitigate risks associated with job duties.</li></ul> <br><strong><strong>Activities</strong></strong><br><ul><li>Managing a team of 2 with high performance standards and providing coaching, mentoring and development to support a best-in-class team.</li><li>Setting team objectives that align with the accounting department's goals.</li><li>Develop and maintain high quality staff to ensure an ongoing efficient operation.</li></ul><br><strong>Statutory Financial Statements and Audit Process:</strong><br><ul><li>Manage the yearly issuance of statutory financial statements for six entities and consolidated statements.</li><li>Manage the preparation of the consolidated financial statements with necessary elimination entries quarterly.</li><li>Manage the preparation of the IFRS group reporting pack quarterly.</li><li>Supervise monthly board requirements, including trial balances, disclosures, and elimination entries for 6 entities.</li><li>Manage the External auditors audit process: Interim &amp; end-of-year audit process.</li><li>Manage and supervise the books to ensure they follow Egyptian &amp; international accounting standards.</li><li>Ensure compliance with Egyptian and IFRS and implement audit recommendations with associated action plans.</li><li>Perform analysis of the general ledger and related disclosures in statutory financial statements for 6 entities.</li></ul><br><strong>Fixed Assets Management Activities:</strong><br><ul><li>Manage all aspects of fixed assets management across multiple entities, including capitalization, depreciation, impairments, and disposals.</li><li>Manage the capitalization process for work-in-progress items to ensure accuracy.</li><li>Manage the lifecycle of intangible assets, including capitalization, amortization, impairments, and disposals.</li><li>Manage the fixed assets count and reconciliation processes.</li><li>Submit frequent Fixed assets and intangible assets disclosure for 6 entities.</li><li>Process fixed assets transfers &amp; reclassification.</li></ul><br><strong>General Ledger Activities</strong>:<br><ul><li>Ensure the accuracy of trial balances to portray the company's true financial standing and conduct monthly balance sheet analyses.</li><li>Lead the month-end closure process and oversee monthly general ledger account analyses.</li><li>Manage monthly payroll reconciliations and adhere to internal control requirements.</li><li>Ensure timely and accurate classification and recording of all general ledger transactions.</li><li>Manage monthly foreign currency revaluation calculations and its analysis.</li><li>Provide support for internal and group audits. </li><li>Supervise and follow up all General ledger petty cash count &amp; replenishment.</li><li>Provide on monthly basis accurate accruals.</li></ul><br><strong>General Activities:</strong><br><ul><li>Maintain updated general ledger, bank, and fixed assets procedures.</li><li>Implement Anti-corruption, Antitrust Compliance, and Integrity Policies and Programs.</li><li>Conduct due diligence processes within the scope of responsibility.</li><li>Adhere to Health, Safety, and Environment (HSE) policies and 12 golden rules.</li><li>Mitigate risks associated with job duties.</li></ul> <br><strong><strong>Candidate Profile</strong></strong><br><strong>Competencies needed are</strong><strong>: </strong><br><ul><li>Commitment.</li><li>Strong in teamwork activities</li><li>Problem solver</li><li>Has a basic knowledge of HSE issues.</li></ul><br><strong>Qualifications/experience required</strong><strong>:</strong><br><ul><li>Educational background in accounting.</li><li>Accounting experience of not less than 7 years in multinational companies.</li><li>Strong knowledge of international accounting standards.</li><li>Fluent in English.</li><li>Good Knowledge of SAP especially FICO modules.</li><li>Excellent communication and interpersonal skills.</li><li>Working knowledge of MS Office and financial management software (SAP).</li><li>Well informed in current financial subjects, accounting, tax laws and business environments.</li><li>Analytical Thinker.</li><li>Commitment.</li><li>Strong in teamwork activities.</li><li>Has a basic knowledge of HSE issues even though it is not updated regularly.</li><li>Able to identify risky situations within the context of one's activity and warn the relevant services (HSEQ, Operations).</li></ul> <br><strong><strong>Additional Information</strong></strong><br><strong>TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.</strong><br> </div>

Company Description GTCI Energy & Infrastructure is a leading EPC contractor specializing in delivering integrated construction, energy, and infrastructure solutions across Egypt. With a commitment to excellence, innovation, and sustainable growth, GTCI partners with both public and private sector clients to execute complex projects that contribute to the country's development.<br>Responsibilities Develop and implement business development strategies. Identify and secure new opportunities in construction & energy sectors. Build and maintain long-term partnerships with clients & stakeholders. Prepare and deliver compelling technical & commercial proposals. Lead negotiations and close high-value contracts. Provide market insights and competitor analysis to senior management.<br>Requirements Bachelor's degree in Engineering. From 3 to 6 years of experience in Business Development (Construction / Energy is essential). Strong technical understanding of contracting & construction. Proven track record in sales, proposals, and client negotiations. Excellent communication skills in English & Arabic. Proficiency in MS Office, CRM & market research tools.

Install new Oracle EBS Environments Design Backup/Recovery policies Install new Application environments Integrate E-Business Suite with other environments Work on integration issues Participate on Cluster setups for both applications and databases Work on DMZ setups to E-Business Suite Perform environment cloning Apply Patches and upgrade on the oracle EBSHandle Alerts raised by alert monitoring system from Database and applications Patch Application as per schedule Work with Oracle Support by raising SRs on several issues<br><br>Requirements<br><br>Minimum years of experience from 3 to 5.<br><br>Banking Experience Is Preferred.<br><br>Solid knowledge in database engine preferred experience in Oracle EBS (APPs DBA).<br><br>SQL Server & Postgre SQL experience is a high priority.<br><br>BI Development + ETL engineering is a plus.<br><br>Experience must cover the basic database administration tasks.