Production Worker Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>2.1 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices. 2.2 When necessary, clean the rooms or floor corridors. 2.3 Clean all of the hotel windows. 2.4 Clean the carpets and mop the floors. 2.5 Clean and treat the marble surfaces. 2.6 Wipe the walls and ceilings and carry and arrange furniture. 2.7 Vacuum and dust the curtains. 2.8 Clean the chairs and carpets. 2.9 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them. 2.10 Carry material that the Housekeeping Department needs from the storage house or warehouse. 2.11 Empty the garbage in the general areas. 2.12 When necessary, make up rooms. 2.13 Immediately hand over any lost and found items to the Housekeeping Office. 2.14 Immediately report any suspicious persons or packages etc. to senior managers for security purposes. 2.15 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning. 2.16 Responsible for cleaning and wiping all of the windows at the hotel. 2.17 Is familiar with security and protection methods. 2.18 Attend vocational training. 2.19 Is clean, friendly, and hygienic. 2.20 Perform all tasks assigned by seniors. 2.21 Take part in the Emergency Response Teams. 2.22 Responsible for reporting all breakdowns identified in his/her section to seniors. 2.23 Carry out all responsibilities related to the quality management systems implemented at the facilities. 2.24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a primary school diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not required. Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>JOB TITLE</strong>: Child Protection Caseworker-RDPP Project <br> <strong>TEAM/PROGRAMME</strong>:&nbsp; Refugees and Migrants / Child Protection Program <strong>LOCATION:&nbsp; </strong>Giza and Cairo Governorates <br> <strong>GRADE</strong>: 6 <p><strong>CONTRACT DURATION: </strong>Until December 2026 upon the availability of fund<strong>.</strong></p><br> <br> <strong>Child Safeguarding: </strong>Level 3:&nbsp; the role holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; ore because they are responsible for implementing the police checking/vetting process staff. <br> <p><strong>ORGANISATION PROFILE / PROGRAMME SUMMARY:</strong></p><br> <p>Save the Children International is the world’s leading independent organisation for children.&nbsp;We work in more than 100 countries and work together with our partners to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. In Egypt, Save the Children International has been working to ensure that children’s rights are respected, protected and promoted since 1982. We carry out both long-term development work and, more recently emergency humanitarian work. This project aims to extend support to unaccompanied and separated refugee, asylum seeker or migrant children living in Giza and Cairo governorates through comprehensive child protection, education, livelihood and mental health and psychosocial support interventions.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>This position will be primarily responsible for conducting individual case management for unaccompanied and separated children.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong>Case Management Coordinator (Case Management)</p><br> <p><strong>Staff directly reporting to this post: </strong>None</p><br> <br> <p><strong>Responsibilities</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conducting best interest assessment interviews and draft relevant reports to assess the children’s needs.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drafting referrals to and coordinating with partner organizations.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing full case management support to individual children.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop monthly reports on her/his caseload.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Counselling of applicants on the assessment procedures and services provided.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Development and implementation of detailed care plans.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that activities are implemented in a full respect to the child safeguarding polices of SCI.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accompanying children when necessary to external appointments with service providers.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Updating records and preparing periodic reports on caseload.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Following up and monitoring on individual cases.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supporting the program teams as necessary.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensuring Case Management is implemented in-line with Save the Children’s policies and procedures and adhere to donor requirements and guidelines.</p><br> <br> <p><strong>SKILLS AND BEHAVIOURS</strong></p><br> <p><strong>Accountability:</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Holds self-accountable for making decisions, managing resources efficiently, achieving and modelling Save the Children values.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sets ambitious and challenging goals for oneself (and their team), takes responsibility for own personal development and encourages others to do the same.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Forward, strategic thinker.</p><br> <p><strong>Collaboration</strong>:&nbsp;</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Builds and maintains effective relationships, with team, colleagues, members and external partners and &nbsp;supporters</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Values diversity as a source of competitive strength</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Approachable and active listener</p><br> <p><strong>Creativity:&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develops and encourages new and innovative solutions</p><br> <p><strong>Integrity:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Honest, encourages openness and transparency</p><br> <br> <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p><br> <p><strong>Education:</strong></p><br> <p><strong>1-</strong>Psychology, Sociology, Development, Political Science, related studies or relevant work</p><br> <p>experience.</p><br> <p><strong>2-</strong>1 to 2 years of experience in the development/humanitarian field with a focus on child protection.</p><br> <p><strong>3-</strong> Excellent interpersonal and communication skills.</p><br> <p>4-Demonstrated ability to work with highly vulnerable groups with good drafting skills.</p><br> <p>5-Awareness about the security context and political situation in Egypt for refugees.</p><br> <p><strong>Language:</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Arabic and English, written and spoke is a must.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures<strong>.</strong></p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures<strong>.</strong></p><br> <br> <strong>JD written by: AM</strong> <strong>Date: </strong>August 2026 <br> <strong>JD agreed by:</strong> <strong>Date: </strong>August 2026 <br> <strong>Updated By:</strong> <strong>Date:</strong> <br> <strong>Evaluated:</strong> <strong>Date:</strong> <br> <br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

استقطاب الموظفين المطلوبين مثل الصيادلة و المساعدين و مديرى الصيدليات و الدليفرية الخعمل مقابلات التوظيفتقييم الموظفين الموجودين تحديد الاحتياجات التدريبية لرفع كفاءة الموظفينعمل برامج و خطط تدريب للموظفينمتابعة ملفات التأميناتعمل كشف الرواتب شهريا<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين اجتماعي، بدل انتقال</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><p>1.Receive the model specification card from the packaging department through the direct manager, and view the model specifications in operation.<br>2.Install the saw weapon at the beginning of the shift work, and ensure its efficiency to avoid problems during operation.<br>3.Preparing the frame cart and ensuring its efficient operation.&nbsp;<br>4.Get cutting sizes from your live startup manager.<br>5.Start the cutting process according to the approved technical specifications, and measure the cutting accuracy at the beginning of operation to ensure the quality and accuracy of the cutting process during the shift.<br>6.Deliver the product to the perforation technician to begin the perforation process.<br>7.Notify the direct manager in the event of saw inefficiency or any technical malfunction that hinders the cutting process.<br>8.Adherence to occupational safety and health instructions and wearing protective gear.<br>9.Carrying out any other tasks assigned to him within the scope of his work by his direct manager, while attending periodic and emergency meetings when necessary.<br>&nbsp;</p><br><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><p>1.Receive the model specification card from the packaging department through the direct manager, and view the model specifications in operation.<br>2.Install the saw weapon at the beginning of the shift work, and ensure its efficiency to avoid problems during operation.<br>3.Preparing the frame cart and ensuring its efficient operation.&nbsp;<br>4.Get cutting sizes from your live startup manager.<br>5.Start the cutting process according to the approved technical specifications, and measure the cutting accuracy at the beginning of operation to ensure the quality and accuracy of the cutting process during the shift.<br>6.Deliver the product to the perforation technician to begin the perforation process.<br>7.Notify the direct manager in the event of saw inefficiency or any technical malfunction that hinders the cutting process.<br>8.Adherence to occupational safety and health instructions and wearing protective gear.<br>9.Carrying out any other tasks assigned to him within the scope of his work by his direct manager, while attending periodic and emergency meetings when necessary.<br>&nbsp;</p><br><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</p> <ul> <li>When necessary, clean the rooms or floor corridors.</li> <li>Clean all of the hotel windows.</li> <li>Clean the carpets and mop the floors.</li> <li>Clean and treat the marble surfaces.</li> <li>Wipe the walls and ceilings and carry and arrange furniture.</li> <li>Vacuum and dust the curtains.</li> <li>Clean the chairs and carpets.</li> <li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li> <li>Carry material that the Housekeeping Department needs from the storage house or warehouse.</li> <li>Empty the garbage in the general areas.</li> <li>When necessary, make up rooms.</li> <li>Immediately hand over any lost and found items to the Housekeeping Office.</li> <li>Immediately report any suspicious persons or packages etc. to senior managers for security purposes.</li> <li>Public area attendants working in the restaurants, bars, rooms and ballrooms are responsible for vacuuming, shampooing and window cleaning.</li> <li>Responsible for cleaning and wiping all of the windows at the hotel.</li> <li>Is familiar with security and protection methods.</li> <li>Attend vocational training.</li> <li>Is clean, friendly, and hygienic.</li> <li>Perform all tasks assigned by seniors.</li> <li>Take part in the Emergency Response Teams.</li> <li>Responsible for reporting all breakdowns identified in his/her section to seniors.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a primary school diploma.</li> <li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li> <li>Foreign language: Not expected.</li> <li>Courses and training: Not expected.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Company Description Egypt Express Travel, established in 2003, is a comprehensive travel solutions company recognized for excellence, innovation, and reliability. The company offers a diverse range of services to travelers exploring Egypt as well as international destinations. Egypt Express Travel is dedicated to designing and delivering exceptional travel experiences tailored to customer interests and budgets. Team members work in a dynamic, service-oriented environment that values professionalism, collaboration, and continuous improvement. Role Description The Tour Operator role is a full-time, on-site position based in Cairo. This role involves planning, organizing, and coordinating guided tours and travel itineraries for individual and group travelers. Day-to-day tasks include managing reservations, arranging transportation and accommodations, preparing detailed tour programs, and ensuring all services are delivered as promised. The Tour Operator interacts directly with customers, responds to inquiries, provides destination information, and handles special requests or changes. The role also includes collaborating with local and international partners, supporting sales activities, and resolving any issues during trips to maintain high levels of customer satisfaction. Qualifications Strong knowledge and practical experience in Guided Tours and Travel & Tourism. Proven Customer Service skills with the ability to handle inquiries, feedback, and complaints professionally. Experience managing Reservations, including booking systems, ticketing, and itinerary coordination. Sales skills, including the ability to present travel packages, upsell services, and close bookings. Excellent communication skills in English; proficiency in additional languages, such as Arabic or other major tourist languages, is an advantage. Attention to detail, strong organizational skills, and the ability to manage multiple tours and clients simultaneously. Comfort working in a fast-paced, customer-facing environment and collaborating with internal teams and external partners. Relevant education in tourism, hospitality, or a related field, or equivalent professional experience.<br>Please share your cv to heba@eetglobal.net

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<ul><li><p>Maintain and update employee personnel files and HR records accurately</p></li><li><p>Ensure all employee documents are complete and compliant with company policies and labor law requirements</p></li><li><p>Enter and update employee data regularly</p></li><li><p>Organize and maintain HR filing and archiving system</p></li><li><p>Follow up on missing or incomplete employee documents and coordinate with relevant departments</p></li><li><p>Communicate with employees regarding required HR documentation and updates</p></li><li><p>Ensure smooth documentation flow between HR and other departments</p></li><li><p>Support HR compliance and internal procedures</p></li><li><p>Ensure compliance with Social Insurance Law and handle the implementation of all related procedures<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>1 to 2 years of experience as a Personnel Specialist&nbsp;</p></li><li><p>HR Diploma is preferred</p></li><li><p>Good command of English is preferred<br>&nbsp;</p></li></ul><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p> <h4>Join a diverse and talented team in Boston</h4> <p>We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.</p> <h4>The Role</h4> <p>This role oversees operational, financial and people related matters within our In-Room Dining department.</p> <p>To thrive in this role, the ideal candidate will have a solid track record in high quality hotels or Food & Beverage venues, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.</p> <p>The role balances the day-to-day management of the In-Room Dining operation whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.</p> <p><strong>Hourly Rate:</strong> $29.13 per hour</p> <h4>What to expect from your work experience</h4> <ul> <li>Free medical and dental insurance for you and your eligible dependents.</li> <li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li> <li>Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li> <li>Complimentary meals at our employee cafeteria.</li> <li>401k participation with company matching program.</li> <li>Complimentary life insurance.</li> <li>Vacation and paid sick time off.</li> <li>And much more!</li> </ul> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <h4>Job description</h4> <p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p> <ul> <li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li> <li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li> <li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li> <li>Maintain detailed guest records and documentation using property management systems</li> <li>Assist in organizing guest activities, excursions, and special events</li> <li>Provide cultural orientation and local information to international guests</li> <li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li> <li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li> <li>Ensure compliance with company policies and hospitality standards</li> <li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li> <li>Perform other duties as assigned to support overall guest satisfaction objectives</li> </ul> <h4>Qualifications</h4> <ul> <li>Fluent proficiency in German and French (written and verbal); English proficiency required</li> <li>Proven experience in guest relations, customer service, or hospitality industry</li> <li>Excellent interpersonal and communication skills</li> <li>Strong organizational and time management abilities</li> <li>Problem-solving mindset with the ability to handle challenging situations calmly</li> <li>Cultural awareness and sensitivity to diverse guest backgrounds</li> <li>Proficiency with guest management systems and Microsoft Office applications</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Professional demeanor with a friendly and empathetic approach</li> <li>Flexibility to work varied shifts, including weekends and holidays as required</li> <li>Preferred: Previous experience in a resort or hotel setting</li> <li>Preferred: Experience with multilingual guest services</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>TITLE: </strong>Case Worker <br> <strong>TEAM/PROGRAMME: </strong>Refugees and Migrants <strong>LOCATION:</strong> Alexandria (Roving to Damietta) <br> <strong>GRADE</strong>: 6 <strong>CONTRACTLENGTH:</strong> Fixed Term (FTA) until Dec 2026. <br> <p><strong>CHILD SAFEGUARDING: (select only one)</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i>frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>This position will be primarily responsible for conducting Best Interest Assessments (BIA), case management for African and Syrian children, along with facilitating psychosocial and information sessions.</p><br> <p>&nbsp;<strong>Projects Scope:</strong></p><br> <p>This project aims at providing protection and case management services for children in Alexandria. The project will directly support the children in their protection needs by establishing a tailored, timely, and integrated case management system in addition to supporting local communities to strengthen the community-based protection mechanisms through the Community Mentorship Program.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reportsto:</strong> Child Protection Officer</p><br> <p><strong>Staff directly reporting to this post: </strong>none</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p>· Conducting best interest assessment interviews and draft relevant reports to assess the children’s</p><br> <p>Needs.</p><br> <p>· Conducting Best Interest Determined (BID), when required.</p><br> <p>· Making referrals to and coordinating with partner organizations.</p><br> <p>· Following-up and monitoring on individual cases of unaccompanied minors and children at risk within the context of Alexandria</p><br> <p>· Ensuring Case Management is implemented in-line with Save the Children’s policies and procedures,</p><br> <p>and adhere to donor requirements and guidelines.</p><br> <p>· Support the project team in developing the project activities and the monthly plan for children.</p><br> <p>· Develop monthly reports on her/ his case load.</p><br> <p>· Ensure that the activities are implemented in a full respect to the child safeguarding polices of SCI.</p><br> <p>· Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project;</p><br> <p>· Co-facilitate different psychosocial support sessions and awareness sessions for the children with other disciplines including the Psychosocial Activities team.</p><br> <p>· Supporting the program teams as deemed necessary.</p><br> <p><strong>In case of Emergency:</strong></p><br> <p>· Promote children's rights, contributing to their well-being and protection in times of emergencies, guided by humanitarian principles and code of conduct.</p><br> <p>· During emergencies, he/she should act in a way that facilitates SCI’s response to emergencies,</p><br> <p>giving priority to all assigned.</p><br> <p>· Be prepared to support SCI interventions in response to emergencies and show needed flexibility</p><br> <br> <p><strong>General:</strong></p><br> <p>· Demonstrate leadership in relation to Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <p>· Comply with Save the Children policies and practice with respect to safeguarding policy, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong></p><br> <p>· holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>· holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.</p><br> <p>· widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>· future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.</p><br> <p>· values diversity, sees it as a source of competitive strength.</p><br> <p>· approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· develops and encourages new and innovative solutions.</p><br> <p>· willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Education: Psychology, Sociology, Development, Political Science, related studies or relevant work experience.;</p><br> <p>· 1 to 2 years of experience in the development/humanitarian field with a focus on child protection.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>· Excellent drafting, interpersonal, interviewing and communication skills</p><br> <p>· Proficiency in Arabic and English, written and spoken is a must.</p><br> <p>· Demonstrated ability to work with highly vulnerable groups.</p><br> <p>· Awareness about the security context and political situation in Egypt for refugees.</p><br> <p>· Able to work effectively within a team and/or individually.</p><br> <p>· This is a field job, candidate must be willing to work in the field effectively.</p><br> <p>· Well organized with strong time-management skills.</p><br> <p>· Ability to work under pressure.</p><br> <p>· Shares Save the Children’s vision and values.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <strong>Equal Opportunities</strong> <br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and</p><br> <p>Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>

Company Description Baron Hotels & Resorts is a boutique hotel management group recognized for delivering luxury hospitality experiences since 1980. The company has earned numerous international awards from leading travel and corporate organizations in the UK, Germany, Italy, and from the Egyptian Ministry of Tourism, and is regularly acknowledged by Trip Advisor, Holiday Check, Top Hotels, and Travel Life for sustainability. Its portfolio includes Baron Hotel Cairo in Heliopolis, a first-class boutique-style business and leisure hotel overlooking the historic Baron Empain Palace. The group also operates five-star properties in Sharm El Sheikh, including Baron Resort and Baron Palms, and the exclusive Baron Palace Sahl Hasheesh on the Red Sea. Baron Hotels & Resorts is an active member of the American Chamber of Commerce and the German-Arab Chamber of Industry and Commerce in Egypt, underscoring its strong international partnerships. Role Description The Foreigner Guest Relation Agent German Speaker is a full-time, on-site role based in Hurghada. This position focuses on welcoming and assisting international guests, with particular attention to German-speaking visitors, ensuring their needs are met throughout their stay. Day-to-day responsibilities include providing check-in and check-out support, handling guest inquiries and requests, managing reservations-related communication, and coordinating with other hotel departments to resolve issues promptly. The agent will provide information about hotel services, local attractions, and activities, and support guests with special arrangements, feedback collection, and complaint resolution. The role also involves maintaining accurate guest records, promoting hotel offerings, and upholding Baron Hotels & Resorts’ standards of service and hospitality. Qualifications Strong language skills in German and English, with clear verbal and written communication. Customer service and guest relations skills, including problem-solving, empathy, and a professional, courteous manner. Experience in hospitality operations, front office procedures, and reservation or property management systems. Ability to work on-site in Hurghada, including flexible shifts, weekends, and holidays as needed. Good organizational and time management skills, with attention to detail in handling guest information and requests. Comfort working in a multicultural environment; prior experience with international or German-speaking guests is an advantage. Basic computer literacy (email, MS Office) and familiarity with hotel software; additional languages are a plus. Diploma or degree in Hospitality, Tourism, Business, or a related field preferred; equivalent practical experience considered.

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>To guard our guests' lives against drowning in the pool or beach.</li> <li>Continuous monitoring of the hotel pool and beach and ensure all hotel signs in the area are updated.</li> <li>Hold a valid governmental certificate in lifeguarding and renew it as required.</li> <li>Inform management and prepare reports for any hazardous situations during the shift.</li> <li>Be knowledgeable about first aid and how to deal with drowning cases.</li> <li>Be flexible in assisting around different areas of the hotel and perform any other tasks assigned by management.</li> <li>Be aware of the hotel’s health, safety, and hygiene policies.</li> <li>Ensure all safety and cleaning standards are maintained throughout the hotel.</li> <li>Identify activities and equipment that may negatively impact the environment, participate in activities organized to protect biological diversity, share responsibilities to increase environmental knowledge, and carry out necessary trainings.</li> <li>Promote minimum consumption of all used materials and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy within the facility and continue applying decisions made for energy conservation.</li> <li>Implement responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</li> <li>Carry out all responsibilities related to quality management and food safety management systems implemented at the facility.</li> <li>Carry out any other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of related work experience.</li> <li>Foreign language: Sufficient proficiency in English and Arabic to communicate effectively with guests and employees.</li> <li>Courses and training: Professional trainings, seminars, and professional certification.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues. A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience. Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh Job Description * Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures. * Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. * Performs other reasonable job duties as requested by Supervisors. * Supports all co-workers and treats them with dignity and respect. * Inspects linen and terry for damage and removes them from circulation as necessary. * Separates soiled articles (e.g., linen, terry, and clothing) based on color, fabric, and cleaning technique requirements prior to washing or dry cleaning. * Maintains accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. * Transports cart of washed articles to dryers and place in dryers according to load size. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. * To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. * Carries out all responsibilities related to the quality management systems implemented at the facilities * Carries out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education:Atleast a primary school or vocational diploma. * Experience: At least 1 year of experience in the related field. * Foreign Language: Not expected. * Courses and Training: Prior attendance in courses and seminars in the related field. * Computer Literacy: Not expected. * Skills: Adaptability/Flexibility, Stress Tolerance</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Personally contribute to the youth program’s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the club’s child activity services. Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs. Promote the club’s youth programs and activities and assist parents in program registration. Help keep facilities and equipment clean, neat and well maintained.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p> <p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.</p> <p>Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams. What You ll Be Doing Core Responsibilities • Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. • Document and track all customer interactions and resolutions accurately in the ticketing system. • Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution. • Follow established procedures for incident management, problem management, and service request fulfillment. • Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution. • Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates. • Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers. • Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers. • Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction. • Continuously develop and enhance technical skills and knowledge through training and self-learning. Experience &amp; Qualification. • Fluent in French and English, both written and verbal communication skills. • Previous experience in a customer support or service desk role, preferably in a technical support environment. • Ability to analyze and resolve technical issues independently or through collaboration. • Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically. • Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment. • Strong organizational skills, attention to detail, and the ability to multitask effectively. • Flexibility to work in shifts, including weekends and holidays, as per business needs. Skills, Knowledge &amp; Abilities • Strong problem-solving and troubleshooting skills • Adaptability. • Self-learning. • Critical thinking. • Problem-solving. • Attention to detail. • Communication and teamwork. Performance Standards • Response Time. • First Contact Resolution. • Customer Satisfaction. • Ticket Documentation and Management. • Technical Knowledge. • Language Proficiency. • Incident Resolution Time. • Quality of Service. • Knowledge Sharing. • Professionalism and Collaboration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Fluent in French and English, both written and verbal communication skills.</p><p>Previous experience in a customer support or service desk role, preferably in a technical support environment.</p><p>Ability to analyze and resolve technical issues independently or through collaboration.</p><p>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</p><p>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</p><p>Strong organizational skills, attention to detail, and the ability to multitask effectively.</p><p>Flexibility to work in shifts, including weekends and holidays, as per business needs.</p><p>Skills, Knowledge &amp; Abilities</p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p>Performance Standards</p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The incumbent in this position is responsible for - under the management of the Guest Relations Manager and taking into account the established standards - supervising and leading all areas of the Guest Relations. Carry out all administrative duties in co-operation with Guest Relations Manager. Daily checks on the VIP lists and ordering of corresponding activities. Monitor and check the costs of VIP treatments. Be responsible for VIP Policy and ensure it is implemented fully. Liaise with all departments check all guest requirements and ensure that these are executed on day of arrivals. Pre check all guest requirements three days prior to arrival and again the day before. Pre check all VIP arrival rooms and ensure that all rooms are clean and ready upon check in. Greet arrivals and escort all Guests to the rooms or suites. Ensure that all guest comments and complaints are attended to and that all complaint reporting is carried out and recorded. Be fully conversant with all hotel activities and promotions. Attend to daily guest requirements and enquires and help guide them with all necessary arrangements. Prepare all VIP amenities forms and distribute accordingly. Update guest profiles and check the existing one. Maintain tidiness in the building and clothing in the department. Support the Guest Relations Manager in task such as appointment, employee training assessment of performance, induction training, and consultation, if necessary, dismissals, in order to guarantee appropriate occupation of posts and productivity. Represent the Guest Relations Manager at meetings. Ensure good cooperation and regular exchange of information with all departments, such as the Front Office Manager. Joint responsibilities for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training. Hold regular meetings within the department (performance review, information, proposals for improvement) Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NATIONALITY: Egyptian EDUCATION: Hotel Apprenticeship Higher College Education EXPERIENCE: To fill the position, one of the following is required: Minimum of 1 year experience in a Front Office position preferably in an international five-star hotel Food &amp; Beverage experience is a plus LANGUAGE: Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Luxury Hotel Experiences Good Communication skills Knowledge of hotel operations &amp; Computer systems General knowledge of tourist and business-related information Knowledge of hotel products and services Knowledge of VIP welcoming protocol TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Microsoft Office (Word, Excel and PowerPoint) Good knowledge of Opera Basic knowledge of Micros INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Motivating others Planning/ Organization Problem solving Flexibility Concern for quality Initiative Results oriented Teamwork / Cooperation Interpersonal skills Customer service orientation Oral and Listening Skills Good writing skills Friendly and caring attitude Self-controlled OTHER SKILLS: Additional language (French - Spanish - German), Problem solving, Friendly and caring attitude, Straightforward and Customer service orientation</p><p></p></section>