Production Technician Jobs

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Provide strong technical support in transmission</li> <li>Ensure proper and timely handling of individual/global complaints related to transmission area</li> <li>Development, report and implementation of enhancement projects and work streams</li> <li>Implement preventive software correction packages on transmission nodes to solve transmission network problems</li> <li>Provide troubleshooting, analysis & problem solution for critical situations</li> <li>24x7 2nd line support on call for transmission network emergencies reported by internal customers, to fix critical problems</li> <li>Attending on site events if needed</li> <li>Implement and report transmission network activities to management for proper follow-up</li> <li>Follow the escalation & reporting procedure in due time</li> <li>Attend all assigned trainings, sessions, or workshops</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>BSc in telecom engineering</li> <li>Minimum 6 years of experience in relevant field</li> <li>Strong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)</li> <li>Good understanding of MW planning basics</li> <li>Good knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent</li> <li>Good knowledge of BH nodes/routers: HU or equivalent</li> <li>Good understanding for the GSM/3G/4G network</li> <li>Python programming knowledge is a plus</li> <li>Automation & scripting tools developing experience is a plus</li> <li>Good communication/management skills</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

<ul><li><p>Prepare and follow up on price quotations (retail, projects, maintenance) using AutoCAD, Excel, and Word</p></li><li><p>Manage client inquiries via phone, WhatsApp, and in-office visits</p></li><li><p>Handle documentation for contracted operations (offer files, nesting drawings, delivery notes, invoice approvals)</p></li><li><p>Revise quotations after execution measurements and installation</p></li><li><p>Prepare execution drawings and track project progress</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Architecture, Civil Engineering, or related field</p></li><li><p>Experience in the glass, aluminum, or finishing industry preferred</p></li><li><p>Strong AutoCAD, Excel, and Word skills</p></li><li><p>Excellent client communication and attention to detail</p></li><li><p>Able to manage multiple projects under pressure</p></li></ul><p></p>

Job Description Help our customers when they encounter billing issues or have questions related to their invoice. As a key point of contact for our clients — including clinics, hospitals, and healthcare professionals — your role will be to assist them via phone and email with the use of our software. You will have a direct and meaningful impact on their satisfaction. Your responsibilities will include:Quickly handling incoming client requests remotely;Providing technical support related to the use of MYLE;Understanding and identifying the root cause of issues, and offering appropriate solutions tailored to each situation;Collaborating with other support team members to resolve tickets;Escalating tickets based on their complexity and communicating relevant information to technical teams;Contributing to the expansion of our knowledge base and the improvement of internal processes.<br>Qualifications Previous experience in customer service A genuine desire to help clients and deliver an exceptional experience A knack for problem-solving, even when issues are complex A thirst for knowledge and a willingness to step outside your comfort zone Fluent French and English (spoken and written) A passion for technology and the ability to learn and use new tools effectively

<p><b>Job Purpose</b></p><p></P><p><b>Report To Position Name</b></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>.</b></p><br><br><br><br><br><br><br> </div>

Company Description Amjaad Technology is a leading corporation in IoT and utility management, delivering smart metering solutions for electricity, water, BTU, and gas. Through its innovative io Meter System, the company enables utility service providers, real estate developers, and smart cities to drive digital transformation, optimize energy management, and support sustainability goals. Amjaad Technology has extensive expertise in platforms for community and facilities management in smart cities, enhancing efficiency and resource utilization while streamlining operations. With over 300 projects completed across Egypt, Saudi Arabia, and the UAE, its solutions have positively impacted more than 200,000 people by improving operational efficiency and supporting the creation of sustainable communities.<br>Role Description The Technical Support Team Lead is a full-time, on-site role based in Qesm El Maadi. This role is responsible for leading a technical support team that assists customers with the configuration, troubleshooting, and operation of Amjaad’s IoT and smart metering solutions. The Team Lead will oversee daily support activities, including ticket management, prioritization of issues, escalation handling, and quality assurance of responses. They will coach and mentor team members, provide regular performance feedback, and ensure adherence to service-level agreements and customer satisfaction targets. The role also involves collaborating with product, engineering, and operations teams to communicate recurring issues, contribute to support documentation, and recommend improvements to tools and processes.<br>Qualifications<br> <br>Strong technical support skills, including troubleshooting, incident management, and familiarity with IoT or utility management systems. Customer support and customer service skills focused on resolving issues efficiently and maintaining high customer satisfaction. Clear and professional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders. Proven experience leading or supervising support teams, including coaching, workload planning, and performance monitoring. Ability to work on-site in Qesm El Maadi and coordinate with cross-functional teams in fast-paced environments. Experience with ticketing systems, CRM platforms, and basic data reporting or analysis is an advantage. Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience. Background in utilities, smart cities, or energy management solutions is a plus.

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D equivalent.</p><p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</p><p>Supervisory Experience: No supervisory experience.</p><p>REQUIRED QUALIFICATIONS License or Certification: Driver s License</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Tech Support Engineer</p><p><b>About Millennium</b></p><br><p><br>Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.</p><br><p>Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.</p><br><p><b>Meet the Team</b></p><br><p><br>Core to the health and growth of our business, Millennium’s Information Technology organization supports the firm’s active, multi-manager business model with flexible, scalable technology and advanced proprietary systems. Within IT, the End User Services team delivers high-quality support across the employee technology environment, helping maintain reliable day-to-day operations, strong service coverage and a seamless end-user experience across the office and broader organization.</p><br><p><b>What You'll Do</b></p><br><ul><li>Deliver high-quality technical support to employees via phone, email and in person, ensuring reliable helpdesk and phone coverage</li><li>Manage daily helpdesk operations in ServiceNow, including incident and problem workflows, ticket oversight and timely resolution</li><li>Build, deploy and support desktop workspace kits, including workstations, thin clients, monitors, phones, mobile devices and peripherals</li><li>Execute moves, adds and changes across end-user hardware and office technology setups as needed</li><li>Create and maintain technical documentation and contribute to knowledge sharing across the team</li><li>Identify service gaps and process inefficiencies, and drive automation and continuous improvement initiatives that enhance the end-user experience</li><li>Triage and escalate high-priority issues appropriately, using strong judgment in a fast-paced support environment</li><li>Contribute to and lead local, regional and global IT projects while supporting the broader Technical Support and End User Services team</li></ul><p><b>What You Bring</b></p><br><ul><li>Bachelor’s degree in Computer Science or a related field</li><li>5+ years of enterprise-level technical support experience, ideally within financial services and including trade-floor support</li><li>Strong analytical and problem-solving skills, with experience using PowerShell, Python or other scripting languages</li><li>Familiarity with AI prompting and AI agents for automation or decision support; experience with Claude Code and Copilot is a plus</li><li>Deep knowledge of Microsoft Windows, Windows infrastructure, DNS, DHCP, TCP/IP, Microsoft Office, Bloomberg, Citrix, modern authentication and printing technologies</li><li>Solid understanding of PC hardware, mobile technologies including Microsoft Intune, Android and iOS, and collaboration tools such as Webex, Zoom and Teams</li><li>Excellent written and verbal communication skills, with a methodical approach to troubleshooting and a strong focus on service quality</li><li>A proactive, team-oriented mindset with strong time management skills, adaptability under pressure, and willingness to provide night, weekend, on-call and light travel coverage</li></ul> </div>

Job Purpose<br><br>Manage stock by receiving, issuing, and controlling materials for the Maintenance Department as requested.<br><br>Responsibilities/Duties<br><br>Profil de candidat recherché :<br><br>Material Receiving & Inspection<br><br> Receive materials from vendors according to purchase orders issued by the Purchasing Department. Conduct visual inspections of received materials to verify quality, quantity, condition, and inclusion of Certificates of Conformity or Testing Certificates, if applicable. Develop and maintain understanding of key material descriptions and functions to support Operations and Maintenance.<br><br>Stock Organization & Management<br><br> Organize and store materials by category in designated warehouse locations. Take appropriate actions for the care and preservation of materials. Conduct periodic stock verifications to ensure accuracy of inventory. Ensure stocks are picked based on FIFO (First In, First Out) principle wherever possible. Take necessary actions for disposal of scrap materials according to procedures.<br><br>Logistics & Distribution<br><br> Handle logistics of vehicles for transportation purposes. Support monitoring of the transportation company and refueling operations. Transport and distribute furniture from workshops to stations as required. Assist in loading and unloading shipments, ensuring timely delivery.<br><br>Material Issuing & Requests<br><br> Prepare internal material requests, collect and pack items, and ensure accuracy before delivery to the requesting department.<br><br>Safety & Compliance<br><br> Follow safety and security procedures to protect materials, equipment, and personnel.<br><br>Qualifications<br><br>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE<br><br> High school Diploma - bachelor’s degree from a reputable university. Materials handling training and appropriate Health & Safety training.<br><br>Knowledge<br><br> English - Intermediate in speaking, reading. Inventory and stock management expert. Familiarity with standard concepts and best practices in a stockroom or warehouse environment. Knowledge of proper bookkeeping and inventory management. Forklift driving capabilities and necessary competency certificates.<br><br>Experience<br><br> From 0 to 3 years of relevant experience in warehouse & inventory management.<br><br>DESIRED BEHAVIORS<br><br> Ability to communicate with staff of all levels. Attention to details. Planning and organizing. Keen attention to detail and ability to effectively manage time. Excellent written and verbal communication skills.

<p><h4>What will you do?</h4> <p><strong>•</strong> Handle all software for all our POS products to ensure that machine problems have been solved.<br> <strong>•</strong> Test the device thoroughly and ensure that the problem has been solved with high quality before delivery to maintain our maintenance reputation in the market.<br> <strong>•</strong> Handle all under maintenance cases within SLA to achieve customer satisfaction regarding maintenance time.<br> <strong>•</strong> Ensure availability of spare parts needed for quick maintenance and necessary accessories required by customers to resolve problems quickly in the shortest possible time.<br> <strong>•</strong> Record all maintenance actions into the maintenance system (Remedy) to get an accumulated record of all maintenance actions.<br> <strong>•</strong> Provide periodic reports to the direct manager on maintenance achievements.<br> <strong>•</strong> Build good contact with customers to create a strong database that helps us reach merchants as soon as possible.<br> <strong>•</strong> Handle all Level 2 repair activities for payment terminals and related devices, including assembly and disassembly processes, to ensure timely resolution of technical issues and optimal device performance.<br> <strong>•</strong> Review and validate merchant data in the Remedy system, including serial numbers, terminal information, and related records, to ensure data accuracy and support efficient operational and maintenance activities.</p> <h4>Skills description</h4> <h4>What will you need?</h4> <p><strong>•</strong> Educational background: university graduate.<br> <strong>•</strong> Experience:<br> ??o 0-2 years’ experience in any related field.<br> <strong>•</strong> Technical proficiency:<br> ??o Ownership<br> ??o Functional skills<br> ??o Ideas presentation and taking initiative<br> ??o Continuous learning<br> ??o Customer centricity</p> <p><strong>Functional level:</strong><br> ??o Very good understanding of the system.<br> ??o Having the required business knowledge.<br> ??o Very good understanding of the POS.</p> <p><strong>Business level:</strong><br> ??o Ability to understand how the POS works and identify errors, if any.</p></p><p></p>

Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance. <br><br>We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense & Security projects around the globe and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor.<br><br><br><br>Job Description<br><br>We are constantly growing and are currently looking for a reliable and highly motivated Senior Technical Office Engineer (Mechanical) to join our top-qualified and knowledgeable team in our Regional Office in New Cairo, Egypt.<br><br>Build towards excellence. Join our worldwide journey.<br><br> <br><br>What you will need to do:<br><br>Review tender documents, design drawings, specifications, and other technical requirements related to HVAC, Plumbing, and Firefighting systems. Prepare cost estimates and tender pricing for mechanical works. Review mechanical designs and identify technical discrepancies, missing information, or areas requiring clarification. Prepare and raise RFIs as required during the tendering and technical review process. Perform quantity take-offs and prepare/review Bills of Quantities (BOQs) for mechanical materials, equipment, and systems. Prepare purchase requisitions for mechanical materials and equipment in accordance with project and design requirements. Review and evaluate vendors’ and subcontractors’ technical and commercial offers, ensuring compliance with project specifications and requirements. Prepare technical comparisons and support the selection of suitable suppliers and subcontractors. Review mechanical technical submittals for materials, equipment, and systems and coordinate with suppliers to obtain any required technical clarifications. Coordinate with other engineering disciplines to ensure proper integration of mechanical systems. Support tendering and awarded projects with the required technical office activities related to mechanical works. <br><br>What you will need to have:<br><br>Bachelor’s degree in mechanical engineering, preferably Mechanical Power Engineering.10–12 years of relevant experience in Mechanical Technical Office and/or Tender Estimation within the construction industry. Strong technical experience in HVAC, Plumbing, and Firefighting systems. Solid experience in tender estimation, design review, quantity surveying, purchase requisitions, and technical/commercial evaluation of vendors’ offers. Previous experience working with reputable contractors or EPC companies in a similar role is highly preferred. Good knowledge of relevant mechanical codes, standards, and engineering practices. Proficiency in Auto CAD and MS Office; knowledge of relevant HVAC/design software is an advantage. Very good command of written and spoken English. <br><br>You are someone who:<br><br>Is organized, committed, and able to manage multiple priorities effectively. Can work independently with minimum supervision and perform effectively in a high-pressure environment. Has strong analytical and problem-solving skills. Demonstrates strong interpersonal and communication skills and works effectively as part of a team. Is detail-oriented and results-driven. <br><br>What is in it for you: <br><br>Competitive salary and benefits are part of the offering, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development!<br><br> <br><br>Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our open vacancies and our Linked In page! Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong><br>The Technical Engineer, Structural Shop Drawings, shall prepare, review and coordinate the</p><br><p>structure shop drawings (concrete/reinforcement) for infrastructure projects. The role covers</p><br><p>bridges, underpasses, tunnels, pumping stations, retaining walls, culverts, foundations,</p><br><p>chambers, and other reinforced concrete structures.</p><br><p>The engineer shall ensure that all shop drawings are technically correct, constructible,</p><br><p>coordinated with other disciplines, and compliant with IFC drawings, specifications, standards,</p><br><p>authority requirements, and project procedures.<br><strong>Key Responsibilities:</strong></p><br><p>1. Review IFC drawings.</p><br><p>2. Prepare concrete outline/ GA structural shop drawings for bridges, underpasses, tunnels, retaining walls, pumping stations, culverts, chambers, foundations, and utility structures.</p><br><p>3. Prepare reinforcement shop drawings and bar-bending schedules</p><br><p>4. Check reinforcement detailing for spacing, laps, anchorage, cover, congestion, couplers, starter bars, shear links, dowels, and constructability.</p><br><p>5. Coordinate structural drawings with roads, utilities, architectural, MEP, tra ic diversion, temporary works, and existing services.</p><br><p>6. Identify clashes between structural elements and utilities, ducts, sleeves, drainage lines, chambers, anchor bolts, and embedded items.</p><br><p>7. Ensure all drawings are prepared in accordance with project CAD standards, including title blocks, numbering systems, revision control, and submission procedures.</p><br><p>8. Ensure shop drawings reflect the latest approved IFC drawings, RFIs, engineer instructions, authority comments, and site requirements.</p><br><p>9. Review consultant comments and revise the drawings as required.</p><br> </div>

???? We’re Hiring – Join Our Team!<br>A leading Import & Representation Company, operating in the Egyptian market since 1967, is currently looking for qualified candidates to join our team for the following positions:<br>???? Sales Representative / Sales Engineer (Outdoor)<br>* 1–2 years of experience.<br>???? Accountant<br>* 1–2 years of experience.* Bachelor’s degree in Commerce – English Section.<br>General Requirements<br>✔ Good to excellent English communication skills.✔ Strong communication and negotiation skills.✔ Active, ambitious, and well-organized personality.✔ Cairo residents.✔ Available for immediate joining.<br>???? To Apply:Email: jobsandcvs@gmail.com<br>???? Whats App: 01107778376<br>Please mention the position you are applying for in the email subject or Whats App message.<br>Serious candidates only.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare low current systems design, installation and shop drawings submittals. Coordinate with SEM the systems requirements to ensure technical requirements are fulfilled Study project contract documents (Tenders,BOQ,design specifications ) Prepare as-Built drawings, handover deliverables &amp; submit to the customer. Meet &amp; Coordinate with the consultants, customers to ensure all low current requirements are fulfilled Prepare monthly progress reports. Coordinate plant engineering submittals with DC</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in electric, telecommunications engineering / MSC is a plus</li><li>Minimum of 3 years experience at low current systems.</li><li>Professional in using AutoCAD ,Revit MEP is a must</li><li>Experience using MS Office, adobe acrobat, InDesign.</li><li>Excellent communication, problem-solving skills.</li><li>Previous proven experience in large scale projects</li></ul><p></p></section>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Technical Customer Support Representative </b>to join Procore’s Customer Support department. In this role, you’ll utilize your strong problem-solving and people skills to support a product that impacts how communities’ hospitals, homes, sports stadiums, and schools worldwide are built. You will help save our customers time and resources via first-contact resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.</p><br><br><br><p>As a<b>Technical Customer Support Representative,</b> you’ll partner with Subject Matter Experts and internal departments to resolve customer problems and manage cases to the point of resolution. Use your troubleshooting, communication, and multitasking skills to deliver a best-in-class customer experience across telephone, chat, and email channels. <b>This is an exciting opportunity to join our first CSR team in Cairo, Egypt</b>, offering a launching point for a career in Custom Solutions, Documentation, Enablement, and more.</p><br><br><br><p>This position reports into the Senior Manager of Customer Support and will be based in our <b>Cairo, Egypt office</b>. We’re looking for someone to join us immediately!</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul> <li><p>Deliver a best-in-class customer experience by managing inquiries via telephone, chat, and email to enable customers to achieve their goals.</p><br><br></li> <li><p>Acquire and maintain a thorough understanding of Procore’s business model, systems, and technologies to optimize customer usage of the software suite.</p><br><br></li> <li><p>Troubleshoot technical issues, diagnose root causes, and research answers to questions using established resources.</p><br><br></li> <li><p>Partner with internal departments to resolve complex customer problems and leverage collaboration skills to provide appropriate solutions.</p><br><br></li> <li><p>Maintain productivity in a high-volume, fast-paced contact center environment while adhering to assigned schedules and performance metrics.</p><br><br></li> <li><p>Document records and data security with consistent attention to detail and integrity.</p><br><br></li> <li><p>Convey Procore’s culture and values of Openness, Optimism, and Ownership in every interaction.</p><br><br></li> <li><p>Seek proactive guidance from management and teammates to ensure continuous improvement and alignment.</p><br><br></li> </ul><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>1+ year of experience in a contact center or technical support environment, or 2+ years of related customer support experience.</p><br><br></li> <li><p>Fluent English speaker with excellent written and oral communication skills (subject to verification via assessment).</p><br><br></li> <li><p>Strong multitasking skills with the ability to self-manage workloads while providing extraordinary client experiences.</p><br><br></li> <li><p>Critical thinking abilities to assess issues, provide proactive advice, and efficiently escalate cases when appropriate.</p><br><br></li> <li><p>Reliable self-starter with excellent attendance, time management skills, and an eagerness to learn quickly.</p><br><br></li> <li><p>Ability to communicate optimistically and professionally with clients, maintaining poise under pressure.</p><br><br></li> <li><p>Team player mentality with an open mind and the ability to work independently in a dynamic environment.</p><br><br></li> </ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization.&nbsp;</p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs.&nbsp;</p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul> <li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li> <li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li> <li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li> <li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li> <li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li> <li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li> <li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li> <li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li> <li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li> </ul><br><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment.&nbsp;&nbsp;</p><br><br></li> <li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li> <li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li> <li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li> <li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li> <li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li> <li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li> <li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li> <li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch.&nbsp;</p><br><br></li> </ul><br><br> </div>

<p>•&nbsp;Provide first-line IT support to ODP employees, customers, and government authorities.</p><p>•&nbsp;Receive, troubleshoot, and resolve IT incidents and service requests within the agreed service levels (SLAs).</p><p>•&nbsp;Install, configure, and maintain computers, laptops, printers, and peripheral devices.</p><p>•&nbsp;Configure and manage user accounts, permissions, and access rights.</p><p>•&nbsp;Monitor, prioritize, and manage the IT ticketing system while ensuring timely follow-up and resolution.</p><p>•&nbsp;Perform routine health checks for IT systems and proactively identify potential issues.</p><p>•&nbsp;Support basic network connectivity troubleshooting and escalate complex issues when required.</p><p>•&nbsp;Maintain accurate IT asset inventory and lifecycle records.</p><p>•&nbsp;Prepare technical documentation, operational procedures, and periodic performance reports.</p><p>Ensure compliance with IT policies, security standards, and operational procedures</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for preparing &amp; updating projects BOQs and calculating quantities. Review schematic designs of new projects received from the design team, to verify their compliance with local building codes &amp; regulations. Reviews preliminary designs, working drawings, specifications and cost estimates related to the project Prepare and issue necessary shop drawings for all allocated tasks. Responsible for reviewing structure &amp; MEP drawings and technical coordination between all disciplines. Responsible for creating any required construction details. Responsible for responding and preparation of RFIs to contractors and consultants and site queries. Prepare quantity survey for steel, concrete and electrical work and any implemented activities by using computer programs or manual. Ensure that the site is supplied with all documentation and materials needed to carry out the works. Check quantity surveying works and materials take-off to insure the accuracy of quantities in the BOQ. Communicate with concerned departments to prepare the general procurement plan. Prepare the subcontractors and consultant s invoices based on the progress report sent by the site engineer. Receive and work on the Variation Orders and prepare Notice to Claim. Prepare periodical reports such as Quantity Executed Invoices and send them to the concerned departments. Prepare temporary works drawings and site related design drawings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Engineering bachelor s degree. Real estate, construction or engineering consultancy experience is a must. Related function experience: 7+ years experience.</p><p></p></section>

The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By having a knowledge of emerging technologies in the area, this candidate will be able create cross-channel deliverables to clients that meet their needs. Responsibilities Collaborate directly with clients and project teams to understand client objectives and project design Develop and present creative projects that support agreed upon goals and strategy Create cross-channel visual communication strategies (digital, print, and motion) Stay up-to-date on industry trends, best practices, and emerging technologies<br>Qualifications Bachelor's degree or equivalent in visual communications 1 - 2 years' of digital and print design or advertising experience Knowledge of social platforms (Twitter, Tumblr, Instagram, You Tube, Facebook, Pinterest, Snapchat, etc.) Breadth of style and design capability