Product Manager Jobs - Cairo Egypt

A leading telecom company is seeking an experienced Vendor Relations Senior Manager to lead strategic relationships with key vendors and service providers, ensuring strong supplier performance, contractual compliance, service quality, and cost efficiency.<br><br>Key Responsibilities:<br><br>Develop and maintain strong strategic relationships with key vendors and service providers Manage the end-to-end vendor relationship lifecycle, from onboarding and contracting through performance evaluation and renewal Monitor vendor performance against agreed SLAs, KPIs, and contractual obligations Lead commercial negotiations, contract renewals, and service-level discussions with strategic vendors Identify opportunities for cost optimization, service improvement, and value creation Collaborate with Procurement, Finance, Legal, Technology, Operations, and other stakeholders to ensure effective vendor management Establish and maintain vendor governance frameworks, performance reviews, and escalation processes Identify, assess, and mitigate vendor-related operational, financial, and compliance risks Resolve complex vendor issues and disputes while maintaining strong long-term partnerships Conduct regular business reviews with key vendors and ensure continuous improvement in service delivery Maintain accurate vendor performance records, contracts, and related documentation Lead and develop the vendor management team and ensure adherence to company policies and procedures<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Supply Chain, Engineering, or a related field8-12 years of experience in vendor management, supplier relationship management, procurement, or commercial operations Proven experience managing strategic vendors within telecom, technology, IT, or other large-scale organizations Strong experience in contract management, SLA/KPI management, negotiations, and vendor performance management Excellent negotiation, communication, and stakeholder management skills Strong analytical and problem-solving capabilities Experience managing multiple strategic vendors and complex commercial relationships Strong leadership and team management skills Good knowledge of ERP, procurement, and vendor management systems

We are seeking an experienced Commercial Manager with a strong background in Facilities Management and Commercial Leasing to lead our commercial operations, maximize occupancy, strengthen tenant relationships, and drive revenue growth. Key Responsibilities Develop and implement commercial strategies to maximize occupancy and revenue. Manage the leasing process, including negotiations, renewals, and tenant retention. Build and maintain strong relationships with tenants and key stakeholders. Identify new business opportunities and attract prospective tenants. Oversee lease agreements and ensure compliance with company policies and legal requirements. Collaborate with the Facilities and Property Management teams to ensure high-quality tenant services. Monitor market trends, rental rates, and competitor activities. Prepare commercial reports, forecasts, and budgets for senior management. Lead and develop the commercial team to achieve business objectives. Qualifications Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field. Minimum 7–10 years of experience in commercial management, leasing, or real estate. Proven experience in commercial leasing and facilities/property management. Strong negotiation and contract management skills. Excellent leadership, communication, and relationship management abilities. Strong analytical and financial acumen. Proficiency in Microsoft Office and ERP systems. Excellent command of English and Arabic. What We Offer Competitive salary and benefits. Professional and dynamic work environment. Career growth and development opportunities.

TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure Every Resource Counts™, has been our strength for over 50 years.<br><br>At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.<br><br>Join the resource revolution!<br><br><br><br>Job Description<br><br>Tomra Food is a leading provider of sensor-based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high-quality output have been our strengths for more than 40 years in the food industry. <br><br>Reporting to the Manager, Customer Project Management, and cooperating with a team of highly skilled engineers, you will be responsible for the execution of the most advanced process solutions for TOMRA FOOD’s largest and most important customers. This will involve the set-up, implementation, and monitoring of a structured stage gate process, where you will cooperate at 360 degrees with our customers, from the initial, pre-sale interactions to the final commissioning of TOMRA’s solutions, guaranteeing them peace of mind. At the same time, you will lead the cooperation with TOMRA internal stakeholders, defining their required input, and with 3rd parties, coordinating interactions, so that standards and deadlines are respected.<br><br>Manage Tomra Food projects from quotation stage right through to commissioning including on-site installation management, ensuring end to end project quality and customer satisfaction. Aide the sales team in accurately costing projects and identifying project risks at the quotation stage when required. Develop the equipment, process, and product expertise required to assist Sales and the Customer in developing the correct solution for their application. Ensure customer design standards/expectations are communicated to the project design team and executed accordingly ensuring customer satisfaction. Develop and maintain working relationships with 3rd party vendors. Assist with equipment supplier negotiations. Responsible for controlling the project budget and change order management. Liaise with operations and logistics to ensure project schedules are maintained. Ensure that projects align with organisational goals and objectives. Conduct regular customer visits, ensuring a hands-on project management approach Facilitate the smooth handover of the project to the Service Organisation at the end of the project execution phase. <br><br>Health & Safety <br><br>Comprehend your health and safety management responsibilities and adhere to all relevant legal obligations and TOMRA Safe standards to foster a safe working environment for everyone. This entails:Accurately document and investigate any incidents. Report and record all potential hazards, conducting risk assessments, and implement practical control measures. Effectively manage all employees and contractors through diligent supervision and comprehensive training.<br><br>Qualifications<br><br>Minimum of 5 years’ experience in an industry-related design or project role. Fluent in Arabic and English Experience in the food or machinery industry is advantageous, but not essential. Strong attention to detail with a keen eye for quality and accuracy. Customer-focused mindset with a commitment to delivering excellent service. Ability to work effectively both as part of a team and independently with minimal supervision. Excellent communication, negotiation and interpersonal skills. Proven problem-solving capability with a practical and solutions-oriented approach. High level of adaptability and flexibility in a dynamic environment.<br><br>Additional Information<br><br>What we offer:<br><br>A competitive compensation package, including a minimum annual base salary starting from 896,000 EGP annual gross, depending on experience and qualifications, plus variable compensation and benefits International and collaborative working environment. Be part of a mission to transform how we all obtain, use, and reuse the planet’s resources to enable a world without waste. Inclusive company culture that values diversity, well-being, and strong camaraderie among our teammates. Professional training and development: We are passionate about people and seeing them succeed. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.

???? We’re Hiring: CRM (Customer Relations Manager) – Mentora Egypt<br>Are you a strong communicator with excellent English skills and a passion for helping people?<br>Mentora Egypt is looking for a Customer Relations Manager (CRM) to join our team and support our teachers and clients throughout the registration and after-sales process.<br>???? About the Role As a CRM, you will be responsible for:<br>Supporting clients throughout the registration and after-sales process. Coordinating with teachers and clients to ensure a smooth experience. Following up on customer requests, questions, and issues. Providing technical support and helping resolve customer-related problems. Ensuring clear and timely communication between clients, teachers, and internal teams. Maintaining a high level of customer satisfaction and service quality.✅ Requirements Very good spoken and written English. Strong communication and interpersonal skills. A background or experience in technical support is preferred. Good problem-solving and follow-up skills. Ability to coordinate and communicate effectively with different teams. Fresh graduates are welcome to apply! We are looking for someone who is organized, proactive, patient, and genuinely enjoys helping customers and solving problems.<br>???? Job Details Company: Mentora Egypt Position: CRM – Customer Relations Manager Locations: Maadi & New Cairo, Egypt Experience: Fresh graduates are welcome to apply. If you are interested in joining our team, send us your CV via Linked In or apply through the provided application channel.<br>Join Mentora and be part of a team focused on creating an excellent experience for both our teachers and clients.

About the Role We are looking for a Creative Agency Operations Manager to join our customer’s Global Digital Marketing team through Intellias on a staff augmentation basis. This is the role that makes everything else possible. The Creative Factory is a fast-growing internal agency serving internal clients across 90+ markets. As the bridge between the project management and creative teams, you will own the operational flow of work—from intake and scoping through production, delivery, and close-out. You will act as the traffic controller and production lead, eliminating ambiguity, preventing missed timelines, balancing resources, and enabling creative specialists to consistently deliver professional, high-quality work.<br>The ideal candidate brings a startup mindset—proactive, structured, pragmatic, and biased toward action combined with the operational discipline required to run a complex, multi-disciplinary creative function at scale. Project Overview Our customer’s Creative Factory is a growing team of specialists across creative, production, and coordination functions, supporting market teams and business stakeholders across a global footprint. The Creative Agency Operations Manager will report directly to the Global Marketing Creative Operations Lead and work alongside the Creative Director as part of the Creative Factory’s leadership core.<br>The operating model is Jira-based and sprint-driven, with internal clients across multiple markets. As the in-house agency expands and workstreams become increasingly complex, this role will own and continuously improve the daily operations, processes, workflows, and resource management practices that enable the Creative Factory to achieve its ambition of becoming the agency of choice for the organization.<br>Key Responsibilities Workflow & Intake Management Own the end-to-end project workflow, including intake, scoping, scheduling, production, delivery, close-out, and feedback. Ensure every request follows a structured and predictable path through Jira, with accurate documentation at each stage. Triage and prioritize incoming briefs based on capacity, urgency, business impact, and strategic importance. Establish and manage a fast-track process for straightforward, quick-turnaround work, enabling small budgets and rapid timelines without compromising quality. Identify workflow gaps and proactively implement improvements. Communication & Stakeholder Management Serve as the operational bridge between the project management and creative teams, balancing priorities, expectations, and capacity. Negotiate priorities and timelines between creative specialists, project managers, and internal stakeholders. Remove operational overhead from designers, developers, editors, strategists, and other creative specialists so they can focus on delivering high-quality work. Act as the primary operational point of contact for external creative vendors, including freelance designers, agencies, and copywriters. Build trusted and collaborative relationships with the Global Digital Marketing team and local marketing teams across markets. Identify potential issues early and take prompt action to protect timelines, quality, and client expectations. Capacity & Resource Management Maintain clear visibility of team capacity, workload, and hours logged across the Creative Factory. Schedule work based on real resource availability across design, copywriting, video, UI/UX, and development. Coordinate resources across multiple disciplines and concurrent projects. Communicate workload status and capacity constraints proactively to the creative team and internal clients. Set clear expectations around timelines, dependencies, and delivery dates from the beginning of each engagement. Provide the creative team with weekly task plans and timelines aligned with agreed priorities. Scoping, Quoting & Client Liaison Scope and quote each request before production begins. Apply the internal rate card consistently and accurately. Manage client expectations regarding scope, timelines, resources, and deliverables. Obtain appropriate sign-off on scope before production starts. Serve as the primary operational liaison for internal clients across markets, providing responsive, organized, and solution-oriented support. Track project costs, risks, dependencies, and changes throughout the production lifecycle. Reporting & Continuous Improvement Track and report weekly on productivity, resource utilization, delivery performance, resourcing needs, and client satisfaction. Use analytics and performance data to identify trends, bottlenecks, and opportunities for improvement. Feed insights back into the workflow and operating model to improve throughput, predictability, and quality. Proactively identify process inefficiencies and recommend practical solutions. Drive continuous optimization of the Creative Factory’s operational model rather than simply maintaining existing processes.<br>Required Qualifications & Experience Bachelor’s degree in marketing, Communications, or a related field. Minimum 5 years of experience in marketing communications, project management, agency production, or related fields. Previous experience working within an advertising or creative agency is required. Candidates with only corporate project management experience and no agency exposure will not meet the requirement. Strong understanding of branding, marketing, and creative development, gained through close collaboration with creative teams. Ability to scope, brief, coordinate, and quality-check creative work. Hands-on copywriting or design production is not required. Working knowledge of digital marketing, AI tools, and media production workflows. Strong Jira proficiency, including workflow configuration, sprint planning, backlog management, and project tracking for multi-disciplinary teams. Excellent communication, negotiation, and interpersonal skills, with the ability to work effectively with both creative specialists and non-creative business stakeholders. Highly proactive and action-oriented, with a demonstrated ability to identify problems early and improve processes without being asked. Strong organizational and time-management skills, with exceptional attention to detail and the ability to manage multiple priorities under tight deadlines. Experience with project scoping, financial tracking, budgeting, and risk management in a production environment. Strong written and spoken English, with the ability to communicate clearly across creative, technical, and business audiences.<br>Nice-to-Have Qualifications Experience with internal rate card, cost allocation, or chargeback models. Familiarity with the full creative production lifecycle, including:Design Video production Copywriting UI/UXWeb development Direct, hands-on experience in a digital media or production environment. Experience working in a B2B or regulated industry. Additional European language skills.<br>What Success Looks Like In this role, success means creating an environment where creative teams can focus on great work because the operational foundation around them works seamlessly.<br>You will be successful when:Projects enter the Creative Factory with clear scope, priorities, timelines, and expectations. Teams have reliable visibility into workload and capacity. Creative specialists spend less time dealing with operational ambiguity. Internal clients know what to expect and receive proactive communication. Projects move through Jira consistently and predictably. Risks and bottlenecks are identified before they impact delivery. Data is used to improve productivity, resource allocation, and quality. The Creative Factory becomes faster, more scalable, and increasingly recognized as the organization’s agency of choice.<br>Why Join This Opportunity? Build something ambitious: Help establish and optimize the operational backbone of a genuinely ambitious in-house agency. Global scale: Work with a Creative Factory supporting internal stakeholders across 90+ markets. Real impact: Operate at the center of a growing creative function where your decisions directly influence delivery, quality, and team performance. Continuous improvement: This is an active optimization role—not simply a maintenance position. Innovation: Help the team experiment, improve workflows, and consistently deliver outstanding creative work within real-world constraints. Global technology partner: Join through Intellias on a stable staff augmentation engagement. Remote flexibility: Work fully remotely within the EU time zone.<br>Key Skills Creative Agency Operations | Agency Production | Project Management | Marketing Communications | Creative Workflow Management | Jira | Sprint Planning | Backlog Management | Resource & Capacity Planning | Scoping & Quoting | Rate Cards | Stakeholder Management | Vendor Management | Digital Marketing | Creative Production | Risk Management | Process Improvement | AI Tools | English<br>Education Bachelor’s degree in marketing, Communications, or a related field.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The medium enterprise accounts manager role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned regional territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards. The medium enterprise accounts manager is responsible for ensuring that SME/SOHO account management channel is meeting customer excellence standards while creating a visible step change versus our competition to gain market share.</p> <h4>Job profile</h4> <ul> <li>Managing a group of accounts to work on achieving net adds, voice points, solution and accounts targets</li> <li>Growing revenue by selling Vodafone’s telecom and digital solutions</li> <li>Building strong client relationships with business customers and key stakeholders</li> <li>Identifying new business opportunities and winning new accounts</li> <li>Coordinating with internal teams like marketing, activation, IT, and operations to execute projects smoothly</li> <li>Ensuring customer excellence and handling by resolving issues quickly and improving customer satisfaction/NPS</li> <li>Monitoring performance and reporting on sales progress, account health, and market opportunities</li> <li>Ensuring the quality of sales</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Experience in telecom and technology industries</li> <li>Sales/account management experience</li> <li>Negotiation and communication skills</li> <li>Commercial awareness</li> <li>Full awareness of Vodafone Business digital solutions</li> <li>Strong stakeholder management and reporting skills</li> <li>Reporting, time management and presentation skills</li> <li>Results oriented, self-disciplined and organized</li> <li>Spoken and written English language</li> <li>Having minimum 1 year of sales experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <p><strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p> <p><strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p> <p><strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p> <p><strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p> <p><strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br> Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br> Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br> Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br> Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br> Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br> Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br> Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br> Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br> Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br> Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br> Excellent command of English, both written and spoken.<br> Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Fixed Connection PM Sr. Specialist<br> Take responsibility for multiple and complex data and solutions project management.</p> <h4>Job profile</h4> <p>Responsible for project management of total communication projects.<br> Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end.<br> Set project plans to customers, update on the progress, and report/order needed hardware for customer open projects.<br> Conduct customer visits during the project life cycle from kick-off meeting with the customer till the project closure and be main customer’s focal point during project life cycle.<br> Collect customer acceptance and hand over the projects to NOC and CRM departments.<br> Coordinate and follow up on project acceptances with service assurance during customer meetings.</p> <h4>Competencies and qualifications</h4> <ul> <li>Excellent communication, conflict resolution, and negotiation skills.</li> <li>Customer-orientated and innovative approach to service design and delivery.</li> <li>Result orientated.</li> <li>Good organizational and project management skills with a sense of vision, ability to grasp complex concepts, and think strategically.</li> <li>Exceptional time management abilities and problem solver.</li> <li>Ability to interact effectively, using good interpersonal skills.</li> <li>Technical / professional qualifications required: <ul> <li>BA in Communications or Networks</li> <li>Relevant professional / supervisory qualification</li> <li>Relevant experience within project management (PMP, Prince2 is a plus)</li> <li>PMP certificate</li> <li>Basic knowledge of Agile methodologies</li> </ul> </li> <li>Ability to communicate effectively in a variety of written and verbal formats with a wide range of people - external individuals, organizations, and agencies.</li> <li>Experience planning for and successfully addressing quality assurance issues.</li> <li>Ability to manage teams, contracted staff, partnerships, and relationships.</li> <li>Excellent IT skills – word processing, spreadsheets, databases, Microsoft Project, email, and web.</li> <li>Strong time management skills and motivation – ability to work to deadlines and under pressure.</li> <li>Understanding of revenue reporting needs and effective data and information management issues.</li> <li>Experience working with budgets and financial systems.</li> <li>Ability to work and contribute effectively to a team.</li> <li>Commitment to own personal professional development.</li> <li>Experience assessing and/or evaluating individuals and projects.</li> <li>Experience commissioning and contracting work and performance monitoring.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

<p><h4>Job description</h4> <p>Directs Security Operations Center (SOC) activities including monitoring, triage, and escalation to ensure continuous protection of fintech and corporate infrastructure.</p> <p>Oversees end-to-end incident response phases (detection to recovery) to minimize the impact of cyber threats on payment systems.</p> <p>Coordinates incident response workflows across internal teams and external stakeholders to ensure a unified and rapid organizational defense.</p> <p>Architects incident response playbooks and operational procedures to standardize security actions and improve response consistency.</p> <p>Develops advanced detection rule sets and security anomaly patterns to enhance the organization's proactive defense capabilities.</p> <p>Establishes a comprehensive cyber threat intelligence capability to integrate indicators of compromise (IOCs) into active detection systems.</p> <p>Executes proactive threat hunting across endpoints and cloud environments to identify and neutralize hidden security risks.</p> <p>Governs enterprise-wide vulnerability management and remediation tracking to ensure critical payment platforms remain secure and patched.</p> <p>Analyzes operational security metrics to provide senior leadership with actionable reporting on the organization's defensive posture.</p> <p>Leads and mentors SOC analysts and threat responders to foster a high-performing team culture focused on operational excellence.</p> <h4>Skills description</h4> <p><strong>Interpersonal skills</strong></p> <ul> <li>Strong operational leadership and team management.</li> <li>Ability to lead teams during high-pressure cyber incidents.</li> <li>Excellent communication skills for technical and executive audiences.</li> <li>Strong decision-making and crisis management capabilities.</li> <li>Collaboration with engineering, fraud, and product teams.</li> <li>Ability to mentor and develop cyber defense professionals.</li> </ul> <p><strong>Technical skills</strong></p> <ul> <li>Deep understanding of SOC operations and security monitoring processes.</li> <li>Experience operating SIEM, EDR, NDR, SOAR, and threat intelligence platforms.</li> <li>Strong knowledge of incident response methodologies and digital forensics.</li> <li>Experience with threat intelligence frameworks such as MITRE ATT&CK.</li> <li>Experience with vulnerability management tools and patch prioritization.</li> <li>Understanding of cloud security monitoring across AWS, Azure, or GCP.</li> <li>Knowledge of malware analysis and threat actor tactics, techniques, and procedures.</li> <li>Familiarity with security logging, detection engineering, and threat hunting techniques.</li> </ul> <p><strong>Professional experience</strong></p> <ul> <li>10+ years cybersecurity or security operations.</li> <li>Minimum 5 years managing SOC or security operations teams.</li> <li>Experience managing incident response programs and cyber crisis events.</li> <li>Experience implementing threat intelligence and threat hunting capabilities.</li> <li>Experience operating vulnerability management programs at enterprise scale.</li> <li>Experience working in fintech, banking, payments, or other regulated environments is highly desirable.</li> </ul> <p><strong>Management experience</strong></p> <ul> <li>5+ years.</li> </ul> <p><strong>Educational background</strong></p> <ul> <li>Bachelor’s degree in Cyber Security, Computer Science, Information Technology or related field.</li> <li>Relevant certifications may include:</li> <ul> <li>CISSP – Certified Information Systems Security Professional</li> <li>GIAC Certified Incident Handler (GCIH)</li> <li>GIAC Certified Forensic Analyst (GCFA)</li> <li>Certified Ethical Hacker (CEH)</li> <li>Certified SOC Analyst (CSA)</li> </ul> </ul></p><p></p>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youu2019ve got deep experience in commercial real estate, skilled trades or technology, or youu2019re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About JLL</h4> <p>Weu2019re JLL, a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 108,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatu2019s why weu2019re committed to our purpose to shape the future of real estate for a better world. Weu2019re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p> <p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and weu2019re honored to be recognized with awards for our success by organizations both globally and locally.</p> <p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where weu2019re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p> <p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all the requirements below. Weu2019re interested in getting to know you and what you bring to the table!</p> <h4>Role purpose:</h4> <p>We are currently looking for an assistant cost manager / quantity surveyor (MEP and infrastructure works).</p> <h4>What this job involves</h4> <ul> <li>Undertaking cost management / quantity surveying skills and knowledge regarding pre-contract and post-contract consultancy services.</li> <li>Excellent take-off skills required, from both an accuracy and speed perspective.</li> <li>Preparation of budget / pre-contract cost estimates and various stagesu2019 cost plans as required.</li> <li>Preparation and formulation of bills of quantities as per the standard formats.</li> <li>Preparation of pre-tender cost estimates.</li> <li>Preparation of tender evaluation reports.</li> <li>Reviewing and negotiating prices with contractors.</li> <li>Reviewing payment valuations.</li> <li>Managing the projectu2019s change control of all additional works as required.</li> <li>Participating in the cost reporting process of the project and preparing budgets vs actual cost reconciliation reports.</li> <li>Preparing and reviewing measurement tasks as required using CostX or equivalent software tools.</li> <li>Preparing cash flow forecasts for the project in all stages.</li> <li>Attending commercial meetings as required with all the stakeholders of the project.</li> <li>Preparing final accounts and contributing to contractorsu2019 negotiations and agreements.</li> <li>Represent the company in a professional and diligent manner.</li> </ul> <h4>Desired skills and experience for this role</h4> <ul> <li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li> <li>3-5 years of experience in the real estate sector.</li> <li>Excellent pre and post contract technical cost and commercial management skills.</li> <li>Articulate in written and oral communication.</li> <li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li> </ul> <h4>Key competencies</h4> <ul> <li>Strong knowledge and track record in the application of IT based solutions.</li> <li>Software skills required in AutoCAD and Microsoft Office.</li> <li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li> <li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li> <li>Experience preferably in construction, fit-out and/or renovation projects.</li> <li>Experience preferably in the Middle East but not essential.</li> </ul> <h4>What you can expect from us</h4> <p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p> <p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p> <p>We canu2019t wait to see where your ambitions take you at JLL. Apply today!</p> <h4>Location:</h4> <p>On-site u2013 Cairo, Egypt</p> <p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all of the requirements. Weu2019re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a dynamic and visionary F&B Marketing Manager to join our organization in Cairo, Egypt. This is a business-driving role with direct impact on food and beverage revenue and profitability. You will take full responsibility for marketing and branding all F&B outlets, ensuring strong market positioning, sustained occupancy, and revenue growth. As a key strategic leader, you will have the mandate to influence decision-making across product development, pricing, promotions, events, and brand positioning. This role offers an exciting opportunity to build and elevate a compelling F&B brand while collaborating closely with operations teams and external partners.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Develop and execute comprehensive marketing strategies for all F&B outlets, defining the unique positioning and role of each concept within the portfolio</li> <li>Create and manage 360-degree campaigns across online and offline channels, including social media, PR, influencer partnerships, events, brand collaborations, and traditional advertising</li> <li>Drive occupancy and revenue through strategic promotional activities, traffic generation, and seasonal campaign planning (holidays, special events, themed brunches)</li> <li>Collaborate on pricing strategies, conversion optimization, and revenue management initiatives with F&B leadership</li> <li>Produce compelling content and storytelling that builds a strong, cohesive F&B brand identity and communicates the emotional experience of each outlet</li> <li>Monitor campaign performance, traffic metrics, paid online activities, and ROI; translate data insights into actionable business decisions</li> <li>Work collaboratively with F&B management and culinary teams to influence menu storytelling, guest experience, and operational offerings</li> <li>Manage relationships with external agencies, freelancers, and vendors to ensure quality execution and cost efficiency</li> <li>Stay informed on gastronomy trends, local market dynamics, and competitive positioning within Cairo's F&B landscape</li> <li>Support the development of brand guidelines, collateral materials, and visual assets that reflect premium positioning and local market preferences</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven experience in F&B marketing, ideally from a luxury hotel, premium restaurant group, or lifestyle marketing agency</li> <li>Demonstrated expertise in developing and executing marketing strategies with measurable business impact on revenue and occupancy</li> <li>Strong hands-on experience creating engaging content, managing campaigns, and building brand narratives</li> <li>Proficiency in digital marketing channels including social media management, online advertising, and analytics platforms</li> <li>Excellent analytical skills with the ability to monitor performance metrics, interpret data, and optimize campaigns based on insights</li> <li>Experience managing budgets, vendor relationships, and cross-functional teams</li> <li>Solid understanding of the F&B industry, dining experiences, and the ability to translate culinary concepts into compelling marketing messages</li> <li>Familiarity with gastronomy trends and the luxury/premium market segment</li> <li>Fluent, professional-level English communication skills (written and verbal)</li> <li>Fluent Arabic language proficiency</li> <li>Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously</li> <li>Collaborative mindset with excellent interpersonal skills and the ability to work effectively with diverse teams</li> <li>Creative thinking and innovative approach to problem-solving and campaign development</li> <li>Flexibility and adaptability in a fast-paced, dynamic environment</li> <li>Knowledge of the Egyptian F&B market, local consumer behavior, and regional media landscape (preferred)</li> <li>Experience with event marketing and experiential activations (preferred)</li> </ul> <h4>Additional information</h4> <p><strong>Hotel overview:</strong><br> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br> The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong><br> Constant standing and walking throughout shift.<br> Occasional ascending or descending stairs and ramps.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p> <h4>What you will do</h4> <ul> <li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li> <li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li> <li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li> <li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li> <li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li> <li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li> <li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li> <li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li> <li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li> <li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li> <li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li> <li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li> <li>Excellent communication, relationship management, and stakeholder engagement skills.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li> <li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li> <li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li> <li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li> <li>Bilingual proficiency in Arabic and English is preferred.</li> <li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p> <h4>What you will do</h4> <li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li> <li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li> <li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li> <li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li> <li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li> <li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li> <li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li> <li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li> <h4>Required skills to be successful</h4> <li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li> <li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li> <li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li> <li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li> <li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li> <li>Excellent communication, relationship management, and stakeholder engagement skills.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li> <li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li> <li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li> <li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li> <li>Bilingual proficiency in Arabic and English is preferred.</li> <li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The O2C - Manager will focus on supporting the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks through the team members.</p> <br> <h4>What you will do</h4> <ul> <li>Ensure strong control and governance to the activities involved in order to cash process in compliance with company policies and procedures.</li> <li>Drive further development and enhancement of the current process.</li> <li>Ensure daily, weekly, and monthly partnering support to business operations are completed by O2C accountants. Execute and review GL reconciliations.</li> <li>Ensure risks, exceptions, and interface fallouts highlighted by accountants or identified by self are resolved in a timely manner by performing review, reconciliation, escalations, and substantiation of O2C accounts and reports.</li> <li>Review accounts receivables and overdue position shared with business to facilitate their follow-up and collection activities.</li> <li>Execute and review customer accounts reconciliation carried out by self or accountants.</li> <li>Execute and review provision working for various risks including doubtful debts as per policy.</li> <li>Execute, review, and approve various accounting entries made by self or accountants.</li> <li>Execute, review, and comply with the department checklist for month-end, quarter-end, and year-end book closing.</li> <li>Identify standardization and automation initiatives and drive as a project for cost saving.</li> <li>Ensure support with resolution of audit requests (internal and external) within the submission timelines.</li> <li>Review GL schedules from the balance sheet substantiation perspective as per the group initiative.</li> <li>Support management with ad-hoc reporting requirements.</li> <li>Conduct or participate in review meetings with business.</li> </ul> <br> <h4>Required skills to be successful</h4> <ul> <li>Strong analytical, problem-solving, and organization skills with attention to detail.</li> <li>Effective communication and collaboration with multiple stakeholders.</li> <li>Interpersonal skills and delegation capabilities; collaborative and team player.</li> </ul> <br> <h4>What equips you for the role</h4> <ul> <li>Finance graduate or similar accounting qualifications.</li> <li>Minimum of 4 to 6 years’ experience in large corporates, trading, retail, and real estate business.</li> <li>Good accounting knowledge (IFRS knowledge is preferred).</li> <li>Excellent written and verbal communication in English.</li> <li>Experience of working on SAP, Excel, PowerPoint, Power BI, and other Microsoft Office tools.</li> <li>Experience in O2C processes.</li> </ul> <br> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <br> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a programme delivery lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT & digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li> <li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams including sprint, scrum, testing, integration, and release</li> <li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li> <li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li> <li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li> <li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li> <li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li> <li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li> <li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li> <li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li> </ul> <h4>Who you are</h4> <ul> <li>Egyptian national currently residing in Egypt</li> <li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li> <li>Certified in PMP or PRINCE2 Practitioner</li> <li>Knowledge of application and software development lifecycle methodologies</li> <li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li> <li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li> <li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li> <li>MBA or equivalent postgraduate qualification is desirable</li> <li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li> <li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li> <li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li> <li>Professional growth through complex programme delivery and stakeholder engagement</li> <li>Access to industry-leading tools and methodologies in programme and Agile delivery</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and lean delivery methodologies</li> <li>Financial management and forecasting within large-scale technology programmes</li> <li>Data-driven performance tracking and reporting techniques</li> <li>Cross-cultural leadership and stakeholder influence at senior levels</li> <li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The assistant manager digital marketing is crucial supporting digital marketing operations for Cairo Festival City and Cairo Festival City Mall. The role emphasizes the oversight of agency deliverables, alignment with regional strategies, and ensuring brand compliance with global standards. Success in this position requires effective coordination of social media and digital campaigns, comprehensive performance reporting, and the seamless integration of communication across digital platforms. The position demands proactive management and collaboration across teams to uphold brand integrity and strategic objectives.</p> <h4>What you will do</h4> <p><strong>Social media & digital campaign coordination</strong><br> Translate marketing briefs into strategic direction for agencies handling social media and digital media buying.<br> Oversee the implementation of social media content plans, campaigns, and performance KPIs through external agencies.<br> Review and approve creative assets, post copy, and campaign plans to ensure alignment with brand voice and objectives.<br> Ensure consistent messaging across all social and digital channels.</p> <p><strong>Agency & vendor management</strong><br> Act as the primary liaison with digital and social media agencies, ensuring clarity of briefs, adherence to timelines, and quality of output.<br> Track agency deliverables and escalate gaps in performance or output when needed.<br> Maintain clear documentation and reporting of agency performance against KPIs.</p> <p><strong>Collaboration with regional digital team</strong><br> Work closely with Al-Futtaim's regional digital marketing team to ensure local plans align with regional brand strategy.<br> Share market insights, campaign results, and local learnings to support cross-market consistency and knowledge exchange.<br> Ensure digital activities in Egypt uphold regional digital standards and global brand guidelines.</p> <p><strong>Performance analysis & reporting</strong><br> Collect, consolidate, and analyze weekly, monthly, and quarterly performance data on digital campaigns and social media.<br> Generate insights and recommendations for optimization.<br> Present regular updates to internal stakeholders on campaign outcomes and digital health metrics.</p> <p><strong>Integrated digital communications</strong><br> Coordinate with internal teams to align digital messaging across email direct marketing (EDMs), website and app content, CRM and retargeting tools.<br> Ensure consistency across all digital consumer touchpoints in line with 360° marketing campaigns.</p> <h4>Required skills to be successful</h4> <ul> <li>Excellent project coordination, multitasking, and stakeholder management skills.</li> <li>Strong understanding of brand positioning and ability to ensure brand guideline compliance.</li> <li>Analytical thinker with the ability to translate data into insights and actions.</li> <li>Team player with a collaborative mindset and a proactive approach to problem-solving.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor's degree in marketing, digital media, communication, or related field.</li> <li>5+ years of experience in digital marketing focusing on social media, agency management, and campaign coordination.</li> <li>Prior experience in real estate, retail, or lifestyle brands is highly preferred.</li> <li>Experience working with or managing external creative and media agencies.</li> <li>Familiarity with performance and analytics tools such as Google Analytics, Meta Business Suite, and social media dashboards.</li> <li>Proficiency in English and Arabic (spoken and written).</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Vodafone’s Enterprise Integrated Solutions team is a fast-growing unit established approximately two years ago, supporting the expansion of complex enterprise solutions across the Egyptian market. The team delivers a diverse portfolio ranging from small-scale projects to large, multi-stream programs.</p> <p>The project manager will play a key role in driving delivery excellence, managing end-to-end project execution, and contributing to the build-up of a solid project delivery framework, governance, and momentum as the business continues to scale.</p> <p>This role requires strong stakeholder management, adaptability across solution domains, and hands-on project leadership.</p> <h4>Key accountabilities</h4> <ul> <li>Lead end-to-end project and program delivery, from initiation through closure.</li> <li>Manage a varied portfolio of projects (small, medium, and large programs) with differing complexity and risk profiles.</li> <li>Establish and maintain project plans, schedules, budgets, and risk registers.</li> <li>Drive project governance, reporting, and escalation in line with Vodafone standards.</li> <li>Coordinate cross-functional teams including technical, commercial, and external vendors.</li> <li>Support the development and maturity of project delivery structures, processes, and best practices within the Integrated Solutions team.</li> <li>Act as the primary point of contact for enterprise customers, ensuring alignment on scope, milestones, and expectations.</li> <li>Manage dependencies, change requests, and delivery risks proactively.</li> <li>Ensure projects are delivered on time, within scope, and within budget, while maintaining quality and customer satisfaction.</li> <li>Support senior management with accurate project reporting and insights.</li> </ul> <h4>Competencies & qualifications</h4> <ul> <li>8 years of proven experience in project management.</li> <li>Strong experience delivering technology and enterprise solutions projects.</li> <li>Demonstrated ability to manage multiple projects and/or programs simultaneously.</li> <li>Experience working with cross-functional and vendor-based delivery models.</li> <li>Solid understanding of project governance, financial tracking, and risk management.</li> <li>PMP, PRINCE2, or equivalent certification is a strong advantage.</li> </ul> <h4>Technical requirements</h4> <ul> <li>Strong leadership and stakeholder management skills.</li> <li>Excellent communication and presentation abilities.</li> <li>High level of ownership, accountability, and decision-making capability.</li> <li>Ability to operate in a dynamic, growing environment with evolving structures.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s application adjustments guidance for support.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <li>Analyze data across digital platforms (web, mobile app, e-shop) to generate meaningful insights that support decision-making.</li> <li>Develop and maintain reports and dashboards using BI tools and AWS analytics services (e.g., Athena, QuickSight).</li> <li>Build scalable and well-structured data models using dimensional modeling techniques like star schema.</li> <li>Maintain our ETL pipelines.</li> <li>Collaborate with cross-functional teams to define reporting requirements and ensure accurate data collection.</li> <li>Perform in-depth analysis of digital funnel performance and customer behavior to support marketing and sales strategies.</li> <li>Ensure new digital initiatives include proper data tagging and tracking for comprehensive analytics coverage.</li> <li>Contribute to the overall improvement of data quality, structure, and governance.</li> <h4>Who you are</h4> <p><strong>Experience:</strong> 6–8 years in a data analytics or business intelligence role.</p> <p><strong>Technical skills:</strong></p> <li>Proficient in SQL for querying and manipulating large datasets.</li> <li>Comfortable with Python & Pyspark for data processing and automation.</li> <li>Solid understanding of data modeling concepts, including star schema.</li> <li>Hands-on experience with AWS analytics services such as Athena and QuickSight.</li> <li>Familiarity with BI tools (e.g., Tableau, Power BI, QuickSight).</li> <p><strong>Nice to have:</strong></p> <li>Knowledge of tag management systems (e.g., Tealium).</li> <li>Familiarity with ETL processes and tools.</li> <li>Awareness of digital analytics best practice.</li> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know and we will be happy to support you.</p> <p>Together we can.</p></p><p></p>