Pharmacist Assistant Jobs in Egypt
5895 Jobs Found
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br><p>Job Title:</p><br><br>French Team Leader<br><p>Job Description</p><br><br>The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities <ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements</li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly</li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations</li><li>Communicate expectations to employees and provide timely updates</li><li>Provide subject matter expertise in handling escalated customer calls as needed</li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities</li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training</li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members</li></ul><br>Candidate Profile <ul><li>Associate's degree in related field with two to four years of relevant experience preferred</li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations</li><li>Work well under pressure and follow through on items to completion</li><li>Strong communication skills, both written and verbal</li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable</li><li>Ability to mentor, coach and provide direction to a team of employees</li><li>Willingness to work a flexible schedule</li></ul><br>Career Level Description <p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.</p><br><br><br><b>Disclaimer </b><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>EGY Cairo - Plot no. 27, North Teseen st building 27<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).<br>Responsibilities:<br>Receiving Visitors: Receive visitors and respond accurately and promptly to a broad range of questions and issues raised. Handling Enquiries and Correspondence: Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information Business Meetings/Events Arrangement: Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague Administration: Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues. Collect Information from Customers: Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.<br>Qualifications:<br>Bachelor's Degree Fluent in English Ability to maintain a positive attitude Excellent communication skills
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).<br>Responsibilities:Receiving Visitors: Receive visitors and respond accurately and promptly to a broad range of questions and issues raised. Handling Enquiries and Correspondence: Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information Business Meetings/Events Arrangement: Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague Administration: Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues. Collect Information from Customers: Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.<br>Qualifications:Bachelor's Degree Fluent in English Ability to maintain a positive attitude Excellent communication skills
<p><h4>Equal opportunity employer<\/h4>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.<\/p>\n<p>Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<h4>About Marriott Hotels<\/h4>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of <strong>\"Wonderful Hospitality. Always.\"<\/strong> by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<h4>About JW Marriott<\/h4>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
The Coordinator is responsible for implementing the brand's display standards in the shop to optimize sales opportunities and increase sales volume.<br>Responsibilities:Continuously replenish stocks on the shelves to ensure products are always available. Coordinate with relevant stakeholders to ensure appropriate product rotation. Ensure shelves and floor are tidy and clean at all times to enhance the shopping experience. Collaborate with sales associates to create and maintain the appropriate visual environment at all times. Assist with client servicing as needed to ensure timely response to their needs, adhering to quality and customer service standards. Distribute and arrange merchandise to maximize available space while adhering to company guidelines and display mapping (customer profile, color harmony, etc.) to attract a maximum number of customers and promote sales.<br>Requirements:Fluency in English. Proficiency in MS Office. High school degree. Zero to one years of experience in Visual Merchandising, or a similar role.
<p><h4>Position summary</h4>
<p>Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.</p>
<p>Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<strong>Job Description</strong><br><strong>POSITION SUMMARY</strong><br>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br> <br>Education: High school diploma or G.E.D. equivalent.<br> <br>Related Work Experience: No related work experience.<br> <br>Supervisory Experience: No supervisory experience.<br> <br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><strong>About the Team</strong><br>When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br> </div>
<h2 class="h5">Job description</h2>
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<strong>Job Description</strong><br><strong>POSITION SUMMARY</strong><br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br> <br>Education: High school diploma or G.E.D. equivalent.<br> <br>Related Work Experience: At least 1 year of related work experience.<br> <br>Supervisory Experience: No supervisory experience.<br> <br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><strong>About the Team</strong><br>When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br> </div>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Conduct table games according to the rules of the games, Casino Operations policies and procedures, local regulations, and the gaming department regulations. Monitor appropriateness of wagering and bets. Monitor the amount of chips sold and change nominations of each player. Maintain the pace of the game through the handling of cards, dice, chips, money, and other gaming equipment. Consistently inform players of the rules and what is occurring as the game progresses. Provide information to guests about the property and the surrounding area amenities. Monitor the cleanliness and condition of each area according to designated standards.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Croupier Certification<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>Job Information</strong></p><p><strong>Job Title:</strong> Masterbatch Factory Manager<br><strong>Department:</strong> Manufacturing and Operations<br><strong>Reporting To:</strong> General Manager / Managing Director<br><strong>Location:</strong> [Bani Swaf, Egypt]<br><strong>Employment Type:</strong> Full-time<br><strong>Seniority Level:</strong> Mid-to-Senior Management</p><p></p><p><strong>Job Summary</strong></p><p>We are seeking an experienced <strong>Masterbatch Factory Manager</strong> to lead the operations of a manufacturing facility producing filler masterbatch, color masterbatch, calcium carbonate compounds, and related plastic compounds.</p><p>The Factory Manager will be responsible for achieving production, quality, cost, safety, maintenance, and delivery objectives. The role requires strong practical knowledge of plastic compounding and extrusion, particularly the processing of calcium carbonate with PE, PP, PVC, pigments, additives, and other polymer systems.</p><p>The successful candidate will manage production planning, extrusion operations, raw-material consumption, quality coordination, equipment performance, workforce productivity, and continuous-improvement initiatives.</p><p></p><p><strong>Key Responsibilities</strong></p><p><strong>1. Production Management</strong></p><ul><li><p>Manage daily factory operations to achieve production plans safely, efficiently, and on schedule.</p></li><li><p>Convert monthly sales forecasts and confirmed orders into weekly and daily production plans.</p></li><li><p>Monitor production output by line, shift, product, grade, and batch.</p></li><li><p>Ensure compliance with approved formulations, processing parameters, and operating procedures.</p></li><li><p>Coordinate production priorities with sales, planning, procurement, warehouse, quality, and logistics teams.</p></li><li><p>Ensure accurate production reporting and timely entry of manufacturing data into the company’s ERP system.</p></li><li><p>Investigate production delays, capacity limitations, and operational bottlenecks and implement corrective actions.</p></li></ul><p><strong>2. Extrusion and Compounding Operations</strong></p><ul><li><p>Supervise single-screw and twin-screw extrusion lines, depending on the factory’s equipment.</p></li><li><p>Control feeding, mixing, compounding, extrusion, cooling, pelletizing, sieving, packing, and finished-product handling.</p></li><li><p>Monitor critical processing parameters, including:</p><ul><li><p>Extruder temperature profile</p></li><li><p>Screw speed and torque</p></li><li><p>Feeding and dosing rates</p></li><li><p>Melt pressure and temperature</p></li><li><p>Vacuum and venting conditions</p></li><li><p>Cooling-water performance</p></li><li><p>Pelletizer speed and cutting quality</p></li><li><p>Line output and energy consumption</p></li></ul></li><li><p>Ensure correct machine setup and process conditions during grade changes and production start-ups.</p></li><li><p>Reduce start-up losses, color-change waste, contamination, black specks, inconsistent pellets, and unplanned stoppages.</p></li><li><p>Support troubleshooting of dispersion, agglomeration, moisture, feeding, pressure, pelletizing, and processing problems.</p></li></ul><p><strong>3. Masterbatch and Compound Production</strong></p><ul><li><p>Supervise the production of:</p><ul><li><p>Calcium carbonate filler masterbatch</p></li><li><p>PE- and PP-based filler masterbatch</p></li><li><p>Color masterbatch</p></li><li><p>White and black masterbatch, where applicable</p></li><li><p>PVC compounds</p></li><li><p>Calcium carbonate-based plastic compounds</p></li><li><p>Recycled plastic compounds, where applicable</p></li></ul></li><li><p>Ensure accurate weighing and dosing of calcium carbonate, polymers, pigments, waxes, processing aids, coupling agents, dispersing agents, and other additives.</p></li><li><p>Control formulation changes and ensure that unauthorized substitutions are not made.</p></li><li><p>Work with technical and quality teams to improve dispersion, processability, loading level, pellet quality, and product consistency.</p></li><li><p>Support industrial trials, product development, scale-up, and customer-specific production requirements.</p></li></ul><p><strong>4. Quality Management</strong></p><ul><li><p>Coordinate closely with Quality Control and Technical teams to ensure compliance with approved product specifications.</p></li><li><p>Ensure proper sampling, batch identification, traceability, testing, release, and retention-sample procedures.</p></li><li><p>Review quality results such as:</p><ul><li><p>Melt Flow Index</p></li><li><p>Calcium carbonate or ash content</p></li><li><p>Moisture</p></li><li><p>Density and bulk density</p></li><li><p>Color strength and color difference</p></li><li><p>Pigment and filler dispersion</p></li><li><p>Pellet size and uniformity</p></li><li><p>Black specks and contamination</p></li><li><p>Mechanical and processing performance, where applicable</p></li></ul></li><li><p>Investigate rejected batches, customer complaints, production deviations, and repeated quality problems.</p></li><li><p>Implement corrective and preventive actions and verify their effectiveness.</p></li><li><p>Ensure nonconforming materials are clearly identified, isolated, and controlled.</p></li></ul><p><strong>5. Maintenance Coordination</strong></p><ul><li><p>Coordinate preventive, predictive, and corrective maintenance with the maintenance team.</p></li><li><p>Monitor the condition of extruders, gearboxes, screws, barrels, feeders, mixers, pelletizers, cooling systems, compressors, dust collectors, and packing machines.</p></li><li><p>Analyze equipment failures and repeated downtime using root-cause analysis.</p></li><li><p>Plan maintenance activities to minimize disruption to customer orders.</p></li><li><p>Ensure critical spare parts are identified and available.</p></li><li><p>Monitor equipment condition and recommend repairs, upgrades, or capital investments when justified.</p></li></ul><p><strong>6. Cost Control and Waste Reduction</strong></p><ul><li><p>Monitor production cost per kilogram or metric ton.</p></li><li><p>Control polymer, calcium carbonate, pigment, additive, packaging, energy, and labor consumption.</p></li><li><p>Compare actual material consumption against approved bills of materials and standard consumption.</p></li><li><p>Reduce raw-material losses, off-specification batches, reprocessing, packaging waste, and production scrap.</p></li><li><p>Improve line productivity, production yield, and energy efficiency.</p></li><li><p>Identify and implement cost-saving initiatives without compromising product quality or safety.</p></li><li><p>Prepare regular variance reports covering output, consumption, waste, downtime, and production cost.</p></li></ul><p><strong>7. Inventory and Material Control</strong></p><ul><li><p>Coordinate raw-material requirements with procurement and warehouse teams.</p></li><li><p>Maintain appropriate stock levels for critical polymers, minerals, additives, pigments, and packaging materials.</p></li><li><p>Ensure proper storage and handling of calcium carbonate, polymers, pigments, additives, and finished products.</p></li><li><p>Apply FIFO or FEFO principles where appropriate.</p></li><li><p>Prevent material contamination, incorrect identification, moisture exposure, and unauthorized use.</p></li><li><p>Participate in stock counts and investigate production-related inventory variances.</p></li></ul><p><strong>8. Team Leadership</strong></p><ul><li><p>Lead production supervisors, shift leaders, operators, helpers, and other factory personnel.</p></li><li><p>Establish clear responsibilities, shift structures, and performance expectations.</p></li><li><p>Assess workforce requirements based on production plans and equipment capacity.</p></li><li><p>Train employees on operating procedures, quality requirements, safety practices, and good housekeeping.</p></li><li><p>Evaluate employee performance and recommend training, development, recognition, or corrective action.</p></li><li><p>Build a culture of accountability, teamwork, discipline, problem-solving, and continuous improvement.</p></li><li><p>Ensure effective communication between shifts and departments.</p></li></ul><p><strong>9. Health, Safety, and Housekeeping</strong></p><ul><li><p>Enforce company health, safety, environmental, and housekeeping requirements.</p></li><li><p>Ensure safe handling of powders, pigments, additives, polymers, hot surfaces, rotating machinery, and electrical equipment.</p></li><li><p>Ensure the correct use of personal protective equipment.</p></li><li><p>Control dust emissions and ensure ventilation and dust-collection systems operate effectively.</p></li><li><p>Participate in risk assessments, incident investigations, safety inspections, and emergency drills.</p></li><li><p>Ensure machine guards, emergency stops, fire-protection systems, and material-handling equipment remain operational.</p></li><li><p>Maintain factory areas according to 5S and good manufacturing practices.</p></li></ul><p><strong>10. Continuous Improvement and Reporting</strong></p><ul><li><p>Apply continuous-improvement tools to enhance output, quality, safety, and cost performance.</p></li><li><p>Use root-cause analysis, Pareto analysis, 5 Why, OEE, 5S, and other appropriate manufacturing tools.</p></li><li><p>Standardize successful processing conditions and best operating practices.</p></li><li><p>Prepare daily, weekly, and monthly factory performance reports.</p></li><li><p>Present production results, challenges, corrective actions, and improvement plans to senior management.</p></li><li><p>Support capacity planning, equipment selection, production-line expansion, and factory-development projects.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor’s degree in Chemical Engineering, Production Engineering, Mechanical Engineering, Polymer Engineering, Materials Engineering, Industrial Engineering, or a related discipline.</p></li><li><p>Technical postgraduate studies, an MBA, or professional manufacturing certification would be an advantage.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Good computer skills, including Microsoft Excel and ERP or manufacturing-management systems.</p></li></ul><p></p><p><strong>Required Experience</strong></p><ul><li><p>Minimum <strong>8–20 years of relevant manufacturing experience</strong>, preferably in plastics compounding, masterbatch, or extrusion.</p></li><li><p>Minimum <strong>3–5 years in a production-management, operations-management, or factory-management position</strong>.</p></li><li><p>Proven experience managing production teams and shift-based manufacturing operations.</p></li><li><p>Practical experience with filler masterbatch, color masterbatch, calcium carbonate compounds, PE/PP compounds, PVC compounds, or recycled plastic compounds is highly preferred.</p></li><li><p>Experience in an export-oriented or quality-certified industrial company is an advantage.</p></li></ul><p></p><p><strong>Technical Skills</strong></p><p>The preferred candidate should demonstrate knowledge of:</p><ul><li><p>Plastic extrusion and compounding processes</p></li><li><p>Single-screw and twin-screw extruders</p></li><li><p>Gravimetric and volumetric dosing systems</p></li><li><p>High-speed mixers and material-blending systems</p></li><li><p>Strand and underwater pelletizing systems, where applicable</p></li><li><p>PE, PP, PVC, recycled polymers, and related carrier resins</p></li><li><p>Calcium carbonate, coated calcium carbonate, pigments, waxes, dispersants, and processing additives</p></li><li><p>Masterbatch formulations and bills of materials</p></li><li><p>Pigment and filler dispersion</p></li><li><p>Color matching and color-difference control</p></li><li><p>Extrusion troubleshooting and process optimization</p></li><li><p>Production planning and capacity utilization</p></li><li><p>Preventive maintenance coordination</p></li><li><p>Quality-control procedures and batch traceability</p></li><li><p>Material-consumption analysis and cost control</p></li><li><p>Lean manufacturing, 5S, OEE, and root-cause analysis</p></li><li><p>ERP/MRP systems; experience with Odoo is an advantage</p></li></ul><p></p><p><strong>Leadership and Management Skills</strong></p><ul><li><p>Strong leadership and team-management ability</p></li><li><p>Practical, hands-on manufacturing approach</p></li><li><p>Effective planning and prioritization</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Ability to make timely operational decisions</p></li><li><p>Cost awareness and commercial understanding</p></li><li><p>Effective communication across technical and nontechnical departments</p></li><li><p>Ability to manage pressure, changing priorities, and urgent customer orders</p></li><li><p>Strong discipline in documentation, reporting, and follow-up</p></li><li><p>Ability to coach, train, and develop production personnel</p></li></ul><p></p><p><strong>Preferred Industry Background</strong></p><p>Candidates with experience in one or more of the following sectors will be given preference:</p><ul><li><p>Filler masterbatch</p></li><li><p>Color masterbatch</p></li><li><p>Calcium carbonate compounds</p></li><li><p>Plastic extrusion and compounding</p></li><li><p>PE or PP masterbatch</p></li><li><p>PVC compounds</p></li><li><p>Cable compounds</p></li><li><p>Injection- or blow-molding compounds</p></li><li><p>Plastic recycling and recycled compounds</p></li><li><p>Industrial mineral processing</p></li><li><p>Polymer additives or pigment manufacturing</p></li></ul><p></p><p><strong>Personal Characteristics</strong></p><ul><li><p>Responsible, disciplined, and results-oriented</p></li><li><p>Visible and engaged on the factory floor</p></li><li><p>Detail-focused without losing sight of overall business objectives</p></li><li><p>Ethical and consistent in applying company procedures</p></li><li><p>Calm and decisive when handling production problems</p></li><li><p>Proactive in identifying operational risks</p></li><li><p>Committed to safety, product quality, and customer satisfaction</p></li><li><p>Capable of building a stable, accountable production team</p></li></ul><p></p>
Job Description<br><br>Background:<br><br>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.<br><br>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.<br><br>To support member states in implementing the 2030 Agenda, UN Women’s Flagship Program Initiative Making Every Woman and Girl Count (Women Count) aims to affect a radical shift in the production, availability, accessibility and use of quality data and statistics on key aspects of gender equality and women’s empowerment.<br><br>The program has three objectives: (i) Promoting an enabling environment by putting in place a supportive and well-coordinated policy environment to ensure gender-responsive localization and effective monitoring of the SDGs; (ii) Increasing data production by removing technical barriers and constraints to ensure that quality, comparable and regular gender statistics are produced to monitor the implementation of national policies and meet reporting commitments under the SDGs; and (iii) Improving data accessibility by ensuring that the data produced are widely available and used effectively by different players with sufficient capacities to understand, analyze and use them to inform advocacy, research, policies and programs and to monitor progress on the SDGs.<br><br>Reporting to Regional Gender Statistics Specialist, the Programme Analyst contributes to the effective management of UN Women programmes in the RO by providing substantive inputs to programme design, formulation, implementation and evaluation. The Programme Analyst guides and facilitates the delivery of UN Women programmes by monitoring results achieved during implementation and ensuring appropriate application of systems and procedures and develops enhancements if necessary. The Programme Analyst works in close collaboration with the programme and operations team, Country Offices, UN Women HQ personnel, Government officials, multi and bi-lateral donors and civil society ensuring successful UN Women programme implementation under portfolio.<br><br>Scope of Work:<br><br>Contribute technically to the development of programme strategies in the areas of Women Count Programme<br><br>Provide substantive inputs to the design and formulation of programme/ project proposals and initiatives; and Identify areas for support and intervention related to the programme.<br><br><br>Provide substantive technical support to the implementation and management of the Women Count Programme <br><br>Provide technical inputs to the annual workplan and budget; Lead the implementation of programme activities;Lead the coordination of the call/request for proposals, including the organization of technical review committees, and capacity assessment of partners;Review, coordinate and monitor the submission of implementing partner financial and narrative reports; and Train partners on Results Based Management and monitor implementation.<br><br><br>Provide technical assistance and capacity development to project/programme partners<br><br>Coordinate and provide technical support in the implementation of programme activities; develop technical knowledge products;Maintain relationships with national partners to support implementation and expansion of the Women Count Programme; and Identify opportunities for capacity building of partners and facilitate technical/ programming support and trainings to partners, as needed.<br><br><br>Provide technical inputs to the monitoring and reporting of the programme/project<br><br>Monitor progress of implementation of activities and finances using results-based management tools;Draft reports on monitoring missions, programme results s, outputs and outcomes; and Provide substantive inputs to the preparation of donor and UN Women reports.<br><br><br>Provide substantive technical inputs to the management of operations, people and finances of the Women Count Programme <br><br>Monitor budget implementation and make budget re-alignments/ revisions, monitor expenditures as necessary;Provide substantive inputs to financial reports; and Coordinate programme operational, administrative and financial processes;Coordinate programme-related logistics, mission, meetings, workshops and knowledge-sharing events;Maintain programme information systems, records and documentation, and support audit, evaluation and oversight processes.<br><br><br>Provide substantive inputs to building partnerships and resource mobilization strategies<br><br>Provide substantive inputs to resource mobilization strategies; analyze and maintain information and databases;Prepare relevant documentation such as project summaries, conference papers, briefing notes, speeches, and donor profiles; and participate in donor meetings and public information events, as delegated.<br><br><br>Provide substantive inputs to advocacy, knowledge building and communication efforts<br><br>Develop background documents, briefs and presentations related to Women Count Programme; Coordinate and organize advocacy campaigns, events, trainings, workshops and knowledge products; and Coordinate the development of knowledge management methodologies, and products on Women Count Programme.<br><br><br>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.<br><br>Supervisory/Managerial Responsibilities: N/A<br><br>Competencies:<br><br>Core Values:<br><br>Integrity;Professionalism;Respect for Diversity.<br><br><br>Core Competencies:<br><br>Awareness and Sensitivity Regarding Gender Issues;Accountability;Creative Problem Solving;Effective Communication;Inclusive Collaboration;Stakeholder Engagement;Leading by Example.<br><br><br>Please visit this link for more information on UN Women’s Values and Competencies Framework:<br><br>Functional Competencies:<br><br>Good programme formulation, implementation, monitoring and evaluation skills;Good knowledge of Results Based Management;Ability to gather and interpret data, reach logical conclusions and present findings and recommendations;Good analytical skills;Ability to identify and analyze trends, opportunities and threats to fundraising.<br><br><br>Required Qualifications:<br><br>Education and Certification:<br><br>Master’s degree or equivalent in social sciences, human rights, gender/women's studies, international development, or a related field is required;A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree;A project/programme management certification would be an added advantage.<br><br><br>Experience:<br><br>At least 2 years of progressively responsible work experience in development programme/project implementation, coordination, monitoring and evaluation, donor reporting and capacity building is required;Experience in the Women Count Programme is desirable;Experience coordinating and liaising with government agencies and/or donors is desirable;Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and spreadsheet and database packages, experience in handling of web-based management systems is required;Experience in the use of a modern web-based ERP System, preferably Oracle Cloud, Quantum, PRISM etc. is desirable;Experience working in the UN common system is desirable.<br><br><br>Languages:<br><br>Fluency in English is required;Knowledge of another official UN language (French, Arabic) is desirable.<br><br><br>Statements:<br><br>In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.<br><br>Diversity and inclusion:<br><br>At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.<br><br>If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.<br><br>UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)<br><br>Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.
<h2 class="h5">Job description</h2>
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<p><span><strong><span>Role Purpose </span></strong></span></p><br><br><p><span><span>To lead WPB operational contact centre teams for conversational banking in all elements which will </span><span>establish a robust operational, financial and risk management infrastructure enable low-cost, high-quality service for HSBC customers that deliver to the customer’s and business expectations. </span></span></p><br><br><p><span>The job holder will recruit, develop and lead a management team (for the site and a HSBC segment(s) at various levels in setting the culture / creating the environment in which to achieve maximum operational efficiency, effectiveness and quality through the implementation of excellent production, revenue and quality management techniques.</span></p><br><br><p><span>The Job holder is accountable for the key performance indicators (service, sales and operational targets) of the entire centre, managing change and transformation initiatives in alignment with group strategies and managing the annual operating plan for the contact centre. </span></p><br><br><p><span><span>Where applicable, understands and ensure contact</span><span> centre</span><span> teams adhere to local regulatory requirements.</span></span></p><br><br><br><p><span><strong><span>Impact on Business </span></strong></span></p><br><br><ul><li><span>Interpret channel strategy at a site/ segment level and drive the delivery of a high-quality, high-volume processing / customer contact centre, focusing upon process improvement</span></li><li><span>Ensure that operations meet all performance targets including standards in quality and outstanding service</span></li><li><span>Manage operational contingency requirements on an ongoing basis by keeping the contingency requirements continually updated in terms of strategic changes </span></li><li><span>Analyses and interprets complex data and makes high quality and timely decisions within a business context </span></li><li><span>Applies entrepreneurial and business thinking to deliver revenue growth, control costs, and manage risks.</span></li><li><span>Proactively plan for success of the contact centre by understanding group and CoE directives and working in a matrixed organization to delivery operational objectives</span></li><li><span>Drive customer adoption of automated/ internet channels to reduce cost</span></li><li><span>Continual review and achievement of AOP actuals vs budget across a variety of cost lines with feedback to service management where applicable</span></li></ul><span><strong><span>Typical Targets and Measures</span></strong></span><ul><li><span>By monitoring and analyzing MI, leading the direction of the recruitment, retention and development of staff</span></li><li><span>Delivering the sales and service plan for the site</span></li><li><span>Maintain cost center accountability by monitoring expenditure against department budgets and ensure additional expenditure approval is sought with a fully documented business case</span></li><li><span>Lead the management of ensuring adherence to the operational resource plans in place, and the management of budgets</span></li><li><span>Active engagement in group and CoE/utility forums. </span></li><li><span>Sets the local strategy in alignment to global objectives and programs </span></li><li><span>Support the design and lead the implementation of business and local change activity</span></li><li><span>IVR, PIB, BIB increases</span></li><li><span>Accurate AOP tracking and feedback to service management </span></li></ul><br><p><span><strong><span>Customers / Stakeholders </span></strong></span></p><br><br><ul><li><span>Lead a contact centre site that delivers outstanding customer service and sales propositions. Wins new and lasting customer relationships</span></li><li><span>Developing actionable plans that are aligned with HSBC’s business strategies works with the functional and global utilities to drive change to differentiate HSBC and its brand from competitors. </span></li><li><span>Creates a vision for the contact centres which ensures future growth and sustainability in alignment with group objectives</span></li><li><span><span>Is the voice of the Contact</span><span> Centres</span><span> at key country/ region committee meetings</span></span></li><li><span>Initiates and rewards activities focused on delivering outstanding customer service and/ or improving customer advocacy</span></li><li><span>All team members have objectives aligned to outstanding customer service and strive to achieve exceptional customer loyalty and satisfaction</span></li><li><span>Responding to developments in the recruitment market, active positioning and differentiating HBSC, its products, services, and brand from competitors.</span></li><li><span>Actively promotes participation in community (Corporate Social Responsibility) activities and raises awareness of HSBC’s global community initiatives</span></li><li><span>Meets with third party providers (where appropriate)</span></li><li><span>Customer Satisfaction survey targets achieved on site/ segment level</span></li></ul><br><p><span><strong><span>Leadership & Teamwork </span></strong></span></p><br><br><ul><li><span>Leads, coaches, inspires and develops others to deliver business performance. </span></li><li><span>Role models HSBC’s values and instills trust in others</span></li><li><span>Creates a motivated, highly skilled team to enable operations to meet business objectives</span></li><li><span>Development of succession plan for all roles, ensuring continuity of service and operational excellence</span></li><li><span>Provision of ongoing feedback to senior managers on the performance and progress review for managers</span></li><li><span>Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC</span></li><li><span>Create site specific OGSM including action plans re GPS/ engagement focus areas</span></li><li><span>Undertake grievance and disciplinary appeal hearings as appropriate</span></li><li><span>Build and maintain good working relationships with Group business and operational units </span></li><li><span>Ensure that training plans are developed and implemented</span></li><li><span>By managing, setting objectives, developing and motivating the management team and ensuring people management techniques are effectively employed for all staff.</span></li><li><span>Ensures Performance Management is consistently implemented, including Personal Development Plan’s (PDP) and recognition initiatives </span></li></ul><br><p><span><strong><span>Operational Effectiveness & Control </span></strong></span></p><br><br><ul><li><span>Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres </span></li><li><span>Coordinates findings and resolutions of HSBC internal control audits</span></li><li><span>Coordinates awareness programs and completion of all elements of Operational Risk associated with the role in compliance with SOX for contact centres</span></li><li><span>Conducts audit the auditor duties within the contact centre as required</span></li><li><span>Understand and ensure contact centre teams adhere to local regulatory requirements.</span></li><li><span>Leads the implementation of the Group compliance policy locally with the relevant Compliance Officer</span></li><li><span>Ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators</span></li><li><span>Timely implementation of internal and external audit points together with any issues raised by external regulators</span></li><li><span>Completion of technical training that enhances system knowledge and proficiency</span></li><li><span>Compliance metrics</span></li><li><span>Timely completion of mandatory compliance, risk and regulatory learning modules</span></li><li><span>Completion of internal audit file checks and competency checks within established timelines</span></li><li><span>Ensure timely completion of local audit checks (i.e. MCF) and defined coaching scheme reviews</span></li><li><span>Balancing the needs of all stakeholders fairly and equitably.</span></li><li><span>The nature of the role requires adherence to highly effective resource management techniques to ensure optimal operational efficiency across a wide variety of processes. </span></li><li><span>Staff retention will be a significant challenge due to the increasingly competitive nature of the Contact Centre related services market and the flat management structures. It is essential that the management team can lead and motivate staff with widely differing aspirations working in a high-pressure, productivity-based environment where deadlines are critical. Job satisfaction through rotation is a key requirement to aid retention therefore effective training and resource management are essential. Effective people management skills are essential to run this operation.</span></li><li><span>Effective operational risk management and contingency planning will be crucial in developing a climate of trust and confidence</span></li></ul><br><p><span><strong><span>Management of Risk </span></strong></span></p><br><br><p><span>Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. </span></p><br><br><br><p><span>To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business must apply.</span></p><br><br><br><p><span>To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructuring, and the impact of new technology.</span></p><br><br><br><p><span><strong><span>Knowledge & Experience / Qualifications</span></strong></span></p><br><br><br><ul><li><span>Bachelor’s degree in business or related field desired</span></li><li><span>At least 10 years of relevant Management experience in financial services and/or contact centre operations is desirable</span></li><li><span>Experience in financial products, high volume processing center operations, contact center operations, quality and production management, performance and process engineering</span></li><li><span>Operational Risk Management experience </span></li><li><span>Relationship Management, Operational Risk Management, Analytics, Performance Management, Service Excellence Customer Experience Focus and people focus.</span></li><li><span>A passion for delivering the overall operational balanced scorecard through engaged, empowered and well-trained colleagues</span></li><li><span>Excellent interpersonal, oral and written communication skills required. </span></li><li><span>Proven leadership, motivational, analytical, planning communications, organizational, problem-solving, managerial, project management and customer service skills. </span></li><li><span>A high level of EQ coupled with the ability to set clear stretching goals for others and aspire them to achieve</span></li><li><span>Thorough understanding of the call center concept and its importance in maintaining and expanding account relationships.</span></li><li><span>Problem solving and Decision making skills – PSDM with the ability to repond quickly and comminicate effective remedial plans if necessary.</span></li><li><span>Experience of coaching, mentoring, developing others and motivation skills</span></li></ul><ul><li><span>Computer literacy (word processing, spreadsheets and database applications)</span></li><li><span>Must be well organized, demonstrate initiative, and able to manage multiple projects.</span></li><li><span>Ability to adapt in a dynamic and fast-paced environment</span></li><li><span>Maintain document control and data integrity</span></li><li><span>Operational thinker with the ability to link local initiatives to global objectives and to work within a matrixed organization</span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Kempinski Palace Cairo<br>SCOPE</strong> <br>The scope of the position is to position the brand website as the priority channel of electronic distribution, and to optimize the hotel’s overall digital presence. <br>The E- Commerce and Digital Marketing Manager – Lifestyle is responsible for leading the digital presence of Royal Maxim Palace Kempinski’s for Food & Beverage venues, Spa and lifestyle offerings across all relevant platforms. The role focuses on the local market visibility, social engagement, and driving guests and traffic through compelling content, targeted digital campaigns, influencer engagement and active community management — all in alignment with the Kempinski brand voice and commercial objectives.<br> <br><strong>OVERALL OBJECTIVES</strong> <br>The job of <strong>E-Commerce & Digital Marketing Manager</strong> is executed satisfactorily by: <br><ul><li>Ensuring accuracy of the property content and presentation on the brand and GHA websites, as well as third party portals, directories and websites where the hotel is listed and/or distributes inventory. </li><li>Report, analyze and act upon the Kempinski website statistics (using brand key performance indicators); </li><li>Assist in reaching the targeted website sales and distribution goals. </li><li>Ensuring consistent brand delivery through social and digital channels. Supporting the brand’s channel and distribution strategy. </li></ul><br><strong>MAIN RESPONSIBILITIES:</strong> <br><strong><em>1.</em></strong> <strong><em>Strategy & Campaign Development</em></strong><br><ul><li> Develop and execute comprehensive digital marketing strategies aligned with the hotel’s overall business objectives & revenue goals. Plan a clear calendar focused on local audiences and lifestyle positioning.</li><li>Conduct market research, competitor analysis, and audience segmentation to identify opportunities and optimize campaign performance.</li><li> Stay up to date with the latest digital marketing trends, tools, and best practices, particularly within the hospitality sector.</li><li> Partner with F&B, Spa, PR, E-Commerce and Revenue teams to shape high-impact campaigns for outlets, seasonal promotions, weekend concepts, events and offers.</li><li> Analyze campaign performance and adjust based on engagement, reach and ROI.</li><li> Establish and implement the hotel’s F&B annual advertising plan for digital channels.</li><li> Work on the annual digital marketing strategy for the F&B, Spa and lifestyle offers.</li><li> Ensure brand and marketing messages on all platforms align with hotel campaigns and corporate identity guidelines.</li></ul><strong><em>2. Digital Advertising & Paid Campaigns (Local F&B, Spa & Lifestyle Campaigns) </em></strong><br><ul><li> Plan, execute and optimize paid digital campaigns across Meta, Google and relevant local platforms.</li><li> Manage budgets, bid strategies, keyword research, ad copy creation, and landing page optimization for maximum ROI.</li><li> Monitor campaign performance, analyze data, and generate reports on key metrics such as to improve effectiveness.</li><li> Align advertising initiatives with feeder market dynamics and commercial objectives.</li><li> Check the trending social channels in our feeder markets and the know-how on conducting paid campaigns on them. For example, on Snapchat, VK, Weibo, WeChat…etc. </li><li> Track and report on paid campaign results and digital ROI.</li></ul><strong><em>3. Performance Monitoring, Analytics & Reporting: </em></strong><br><ul><li> Track, analyze, and report on key digital marketing KPIs (e.g., website traffic, conversion rates, ROI, social media engagement, email performance).</li><li> Provide regular insights and recommendations for optimizing campaign performance and achieving marketing objectives.</li><li> Utilize various analytical tools to gain actionable insights.</li><li> Prepare weekly and monthly reports tracking social growth, content engagement, and campaign ROI.</li><li> Monitor competitor activity to maintain market leadership.</li><li> Benchmark electronic media trends and share proactive insights with the marketing team.</li></ul><strong><em>4. Social Media Management</em></strong><br><ul><li> Own and manage the hotel’s social media channels (Instagram, Facebook, LinkedIn), with a priority on lifestyle storytelling and local engagement.</li><li> Develop and implement the hotel's social media strategy, including content creation, scheduling, and community engagement across relevant platforms.</li><li> Monitor social media channels for mentions, reviews, and trends, responding to inquiries and feedback promptly.</li><li> Analyze social media performance and adapt strategies to maximize reach, engagement, and conversions.</li><li> Curate visually engaging, authentic and on-trend content that reflects the mood and experience of our venues.</li><li> Engage with followers, respond to DMs, comments and inquiries, and monitor sentiment and trends.</li><li> Ensure consistent representation of the brand across platforms.</li></ul><strong><em>5.</em></strong> <strong><em>Email Marketing</em></strong><br><ul><li> Cooperate with the hotel E-Commerce & Digital Strategy Manager to develop and execute email marketing campaigns, including newsletters, promotional offers, and loyalty programs, using the CRM system.</li><li> Collaborate with the E-Commerce & Digital Strategy Manager to manage emails lists segmentation, A/B testing, and performance tracking to optimize open rates, click-through rates, and conversions.</li><li> Cooperate with the E-commerce & Digital Strategy Manager to actively develop and maintain a database of local guests and patrons through online and offline solicitation.</li><li> Design and send engaging newsletters featuring offers, events, menus, and Spa treatments.</li><li> Ensure all email marketing complies with corporate standards and local data privacy laws.</li></ul><strong><em>6.</em></strong> <strong><em>Content Creation & Visual Branding</em></strong><br><ul><li> Collaborate with the marketing team to create engaging and relevant digital content (e.g., blog posts, videos, infographics, virtual tours) that attracts and converts target audiences.</li><li> Ensure all F&B & Lifestyle digital content is brand-consistent and optimized for various platforms. Oversee production of content (photos, videos, reels, stories, creative copy) for all F&B And Lifestyle digital campaigns.</li><li> Collaborate with PR, photographers, designers and content creators to generate high-quality visuals and messaging.</li><li> Maintain a curated image and video library aligned with Kempinski brand guidelines.</li><li> Upload the photos & videos on Picture Park, follow up on the approval process to update other connected solutions such as Ice portal etc. to ensure that the latest approved photos & videos are updated & uploaded on relevant digital channels. </li><li> Ensure professional artwork designs for digital collaterals (e-flyers, e-posters, digital menus) are reviewed and aligned with quality standards.</li><li> Brainstorm and conceptualize campaign visuals and layouts to bring F&B and Spa experiences to life, including outside catering & social events.</li></ul><strong><em>7. Influencer & Community Engagement</em></strong><br><ul><li> Identify and engage with relevant local & international influencers, KOL and content creators.</li><li> Plan collaborations, activations and giveaways in coordination with the PR and Marketing teams.</li><li> Support community outreach and content partnerships.</li></ul><strong><em>8. Website & Listings Management</em></strong><br><ul><li>Ensure that hotel website pages, menus, promotions, and event listings are up-to-date, accurate and SEO-optimized.</li><li>Cooperate with the ecommerce & Digital Strategy Manager in managing & implementing SEO strategies for F&B (on-page, off-page, technical) to improve organic search ranking and drive traffic.</li><li> Liaise with eCommerce & Digital Strategy Manager on F&B content alignment on relevant platforms.</li><li> Avoid duplication of images and content; ensure signature visuals are highlighted for related platforms.</li></ul><strong><em>9. Online Reputation & Review Management</em></strong><br><ul><li>Collaborate with the Director of Marketing on maintaining the up-to-date content including special offers & visual assets on all digital channels including review portals such as GMB reviews, TripAdvisor, OTAs review sections… etc. Collaborate with the e-commerce manager on maintaining the up-to-date content including special offers & visual assets on all digital channels including review portals such as GMB reviews, TripAdvisor, OTAs review sections… etc. </li><li>Monitor F&B online reviews across platforms, while the overall online reviews management and representation of the hotel remain under the capacity of the eCommerce & Digital Strategy Manager. </li><li>Highlight relevant feedback and escalate recurring guest concerns to F&B and Spa. </li><li>Track online sentiment and integrate feedback into marketing insights</li></ul><strong><em>10. Training/Education </em></strong><br><ul><li> Participate in mandatory corporate web related trainings offered and brief the respective heads of department where necessary. </li><li> Participate in the monthly Revenue & E-Commerce corporate calls. </li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br><br> </div>