Pharmacist Assistant Jobs in Egypt
3969 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Position:</strong></p><br><p><span>The <strong>WGSS Project Coordinator </strong>will oversee the day-to-day implementation of Women and Girls Safe Spaces (WGSS) in a supervisory and coordinating role. The WGSS Project Coordinator ensures that WGSS are operated in line with survivor-centred approach and humanitarian principles, safeguarding accountability to affected populations. </span></p><br><p><span>Under the supervision of the Humanitarian Analyst and aligned with the UNFPA Egypt Country Programme, <strong>the Project Coordinator </strong>will lead coordination efforts, oversee field staff management, report on progress and outcomes, and support planning and monitoring WGSS activities. In executing these duties, <strong>the Project Coordinator </strong>will collaborate closely with the Ministry of Youth and Sports. </span></p><br><p><br><strong>How you can make a difference:</strong></p><br><p>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.</p><br><p>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.</p><br><p>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results</p><br><p><strong>You would be responsible for:</strong></p><br><p><span><strong>Operational Support</strong></span></p><br><ul> <li><span>Manage day-to-day WGSS operations, providing administrative and operational support to field teams to ensure effective implementation in line with Annual Work Plan priorities, while monitoring compliance with UNFPA programming standards to support quality service delivery throughout the project cycle.</span></li> <li><span>Provide administrative support for the Ministry of Youth and Sports including timely submission of monthly allowances, field visit clearance requests, and managing daily operational communications and announcements to the field team. </span></li> <li><span>Support the development of transition planning for WGSS operations by identifying potential partnership with community-based organizations, and analyzing service provision challenges and opportunities. </span></li></ul><p><span><strong>Monitoring and Reporting </strong></span></p><br><ul> <li><span>Manage overall monitoring and reporting cycle, including collecting, compiling, and validating data from WGSS activities, ensuring timely submission of reports (including but not limited to Quarterly Progress Report and Monthly Refugee Response Plan Report). </span></li> <li><span>Track implementation progress against an Annual Work Plan and coordinate across teams to ensure activities are aligned with program objectives and timelines. </span></li> <li><span>Strengthen data collection and reporting processes within WGSS, ensuring strict compliance with SOPs and ethical data management standards such as GBV Information Management System (GBVIMS). </span></li></ul><p><span><strong>Project Quality Assurance </strong></span></p><br><ul> <li><span>Ensure all WGSS activities and services strictly adhere to UNFPA programming standards, global gender-based violence (GBV) guiding principles (GBViE minimum standards, GBVIMS, inter-agency GBV Case Management guidelines, among others), and standard operating procedures (SOPs) to ensure safe and survivor-centered service delivery. </span></li> <li><span>Implement quality checklists, field monitoring tools, and beneficiary complaint and feedback mechanisms to systematically assess service delivery and promptly address operational gaps or technical challenges. </span></li> <li><span>Collaborate with UNFPA and the Ministry of Youth and Sports to address operational bottlenecks and support the execution of corrective measures at the field level.</span></li></ul><p><span><strong>Team Management </strong></span></p><br><ul> <li><span>Provide day-to-day supervision, guidance, and operational support to the WGSS field team, fostering a collaborative and respectful environment. </span></li> <li><span>Monitor staff performance, conduct regular team briefings, and identify capacity-building needs to enhance the team’s technical skills. </span></li> <li><span>Manage staff schedules and task allocations in close coordination with team leaders, while actively promoting wellness initiatives to mitigate burnout within high-pressure field environments. </span></li></ul><p><span><strong>Communication and Advocacy </strong></span></p><br><ul> <li><span>Support communication efforts to increase visibility of WGSS activities including success story submissions. </span></li> <li><span>Contribute to interagency meetings by collecting field-level insights in coordination with implementing partners. </span></li> <li><span>Conduct regular service mapping exercises to ensure internal and inter-agency referral systems are well functioning and effective and improve coordination between service providers. </span></li></ul><p><br><span><strong><u>Expected travel</u></strong></span></p><br><p><span>The WGSS Project Manager will be based in UNFPA Egypt Country Office, with a requirement to travel to project sites within Greater Cairo for more than 90% of the time. The role also requires remote oversight for the North Coast and Aswan locations. </span></p><br><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li><span>Advanced degree in a field of study relevant to UNFPA’s mandate and job scope, such as project management, public administration, humanitarian action, political science, public health, gender studies, law or other related fields. </span></li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li><span>At least three years professional experience in the field of refugee protection with a focus on GBV and reproductive health and with experience in programme / project management required. </span></li> <li><span>Practical experience in design, implementing, monitoring and evaluation of humanitarian and/or development projects required. </span></li> <li><span>Experience of working with government partners in areas related to advocacy and partnership is highly desirable. </span></li> <li><span>Field experience addressing GBV prevention and response and reproductive health in emergency context is a strong asset. </span></li> <li><span>Knowledge on refugee protection and humanitarian action is required. </span></li> <li><span>Knowledge on “Do No Harm” and safeguarding principles including PSEA. </span></li> <li><span>Strong commitment to the mandate of the UN and UNFPA required.</span></li> <li><span>Knowledge and understanding of gender and cultural sensitivity and “do no harm” approach is required. </span></li></ul><p><strong>Languages: </strong></p><br><ul> <li><span>Fluency in oral and written English and Arabic is essential, with ability to write clearly and concisely and to compose correspondence and documents in both languages. </span></li></ul><p><br><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><br><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><br><strong>Functional Competencies:</strong></p><br><ul> <li><span>Delivering results-based programmes</span></li> <li><span>Leveraging the resources of national governments and partners/ building strategic alliances and partnerships</span></li> <li><span>Internal and external communication and advocacy for results mobilisation</span></li></ul><p><strong>Compensation and Benefits:</strong></p><br><p>This consultancy offers an attractive remuneration package including a competitive net salary .</p><br><p><br><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.</p><br><p><br><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, and other administrative requirements. </p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. </p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Translates or explains what information means and how it can be used.<br>• Evaluates effectiveness of property participation in electronic sales channels.<br>• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Updates market and revenue knowledge and aligns strategies and approaches accordingly.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Manages all revenue, profit and demand data associated with rooms and function space.<br>• Provides recommendations to improve effectiveness of revenue analysis processes.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Develops the Business Outlook Strategy.<br>• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.<br>• Establishes and maintains effective and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.<br>• Provides critical input to market leaders for development of property and overall revenue sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>Building Successful Relationships<br>• Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Administers bonus and incentive programs.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Credit assessment and risk management:</strong></p>
<ul>
<li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li>
<li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li>
<li>Analyze customer financial history and determine appropriate credit limits for each account.</li>
<li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li>
</ul>
<p><strong>Accounts receivable management:</strong></p>
<ul>
<li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li>
<li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li>
<li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li>
<li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li>
</ul>
<p><strong>Credit policy enforcement:</strong></p>
<ul>
<li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li>
<li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li>
<li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li>
</ul>
<p><strong>Collections and dispute resolution:</strong></p>
<ul>
<li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li>
<li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li>
<li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li>
<li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li>
</ul>
<p><strong>Reporting and financial analysis:</strong></p>
<ul>
<li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li>
<li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li>
<li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li>
</ul>
<p><strong>Team leadership and supervision:</strong></p>
<ul>
<li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li>
<li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li>
<li>Foster a collaborative and effective working environment within the credit and finance departments.</li>
</ul>
<p><strong>Internal and external coordination:</strong></p>
<ul>
<li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li>
<li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li>
<li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li>
</ul>
<p><strong>Compliance and documentation:</strong></p>
<ul>
<li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li>
<li>Maintain accurate records of all credit agreements, transactions, and payment history.</li>
<li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>People & culture</h4>
<p><strong>Employee relations</strong></p>
<ul>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
</ul>
<p><strong>Recruitment</strong></p>
<ul>
<li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
</ul>
<p><strong>Employee engagement and communications</strong></p>
<ul>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
</ul>
<h4>Learning & talent development & performance management</h4>
<ul>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
</ul>
<h4>Finance</h4>
<ul>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
</ul>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<p><strong>Abilities/key competencies/skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience/certificates/education</strong></p>
<ul>
<li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li>
<li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li>
<li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li>
<li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li>
<li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li>
<li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li>
<li>Ability to resolve issues related to billing, collections, and disputes effectively.</li>
<li>Experience in supervising and guiding a team to meet departmental objectives.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Credit assessment and risk management:</strong><br>
<li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li>
<li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li>
<li>Analyze customer financial history and determine appropriate credit limits for each account.</li>
<li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li>
<strong>Accounts receivable management:</strong><br>
<li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li>
<li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li>
<li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li>
<li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li>
<strong>Credit policy enforcement:</strong><br>
<li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li>
<li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li>
<li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li>
<strong>Collections and dispute resolution:</strong><br>
<li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li>
<li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li>
<li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li>
<li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li>
<strong>Reporting and financial analysis:</strong><br>
<li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li>
<li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li>
<li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li>
<strong>Team leadership and supervision:</strong><br>
<li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li>
<li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li>
<li>Foster a collaborative and effective working environment within the credit and finance departments.</li>
<strong>Internal and external coordination:</strong><br>
<li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li>
<li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li>
<li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li>
<strong>Compliance and documentation:</strong><br>
<li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li>
<li>Maintain accurate records of all credit agreements, transactions, and payment history.</li>
<li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>People & culture</h4>
<strong>Employee relations:</strong><br>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
<strong>Recruitment:</strong><br>
<li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
<strong>Employee engagement and communications:</strong><br>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
<h4>Learning & talent development & performance management</h4>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
<h4>Finance</h4>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Experience / certificates / education</h4>
<li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li>
<li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li>
<li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li>
<li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li>
<li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li>
<li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li>
<li>Ability to resolve issues related to billing, collections, and disputes effectively.</li>
<li>Experience in supervising and guiding a team to meet departmental objectives.</li>
</ul>
</li>
<h4>Additional information</h4>
<strong>Your team and working environment:</strong><br>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<strong>Our commitment to diversity & inclusion:</strong><br>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>OBJECTIVES OF THE PROGRAMME</b><br>The Eastern and Mediterranean Regional Office (EMRO) of World Health Organization aims to enhance financial and quality assurance and stewardship of all resources. The Accountability and Assurance Framework requires an effective internal control structure to ensure the accomplishment of established objectives and goals for operations; the economical and efficient use of resources; the reliability and integrity of information; compliance with policies, plans, procedures, rules, and regulations; and the safeguarding of assets.Financial Management and Assurance (earlier known as Budget and Finance Services), as part of the Departmentof Business Operations (BOS), is entrusted with ensuring full compliancewith WHO's financial regulations and rules, policies and procedures and maintaining strong internal controls to effectively discharge WHO'saccountability obligations to Member States and donors. Assurance is an important component providing confidence that financial transactions are carried out efficiently, effectively and in compliance with all financial rules and regulations.<br><b>DESCRIPTION OF DUTIES</b><br>Risk Assessment: Coordinate and assist with preparation of the regional assurance plan based on overall assessments of operational environment of countries in the region.Plan, conduct and report on in-depth due diligence assessments of Implementing Partners, Government and Non-Government entities.Identify high risk areas and recommend relevant mitigating measures including assurance activities to be implemented during the financial transactions.Management and lead AssuranceProvide day-to-day management and oversight of assurance activities being conducted in the region. Maintain a quality assurance process, , implement and monitor assurance policies, procedures, guidelines and tools to ensure high quality professional assurance activities are performed in the region.Plan, conduct and report on comprehensive on-site verification missions, verification of financial reportsof implementing partners and post audits to assess whether funds transferred to the Implementing Partners are used in accordance with contractual requirements and in compliance to the relevant WHO rules, regulations, policies and procedures. Coordinate engagement of professional assurance providers.Follow up to ensure that recommendations made to address the identified weaknesses are effectively implemented. Support the continuous improvement of processes around programme implementation modalities through the development and enhancement of policies, procedures, guidelines and tools. Capacity Building: Support and facilitate capacity development of staff and implementing partners on programme implementation modalities and learnings from assurance activities in the region through training, workshops, presentations and analysis.Monitoring and Reporting:Prepare reports for Country Offices, Regional Office and HQ as may be required. Perform special reviews andother tasks assigned by the Regional Finance Officer.Perform other related duties including special reviews and analyses.<br><b>REQUIRED QUALIFICATIONS</b><br><b>Education</b><br><strong>Essential</strong>: University degree in finance, accounting, auditing, commerce, business administration or arelevant field with assurance<br><strong>Desirable</strong>: Professional Certification in auditing /accounting, such as Certified Internal Auditor, Certified Public Accountant or Chartered Accountant. Advanced University degree (Master's) in a relevant field (as identified above).<br><b>Experience</b><br><strong>Essential</strong>: A minimum of five years of experience with international exposure in auditing, internal control, risk management or financial management. At least two years of supervisory experience of staff and experience in assessing internal controls and coordinating audit and assurance activities.<br><strong>Desirable</strong>: Experience in WHO with a good understanding ofWHO rules and regulations is an important asset. Audit experience with an international accounting firm will be advantage<br><b>Skills</b><br>Sound knowledge of risk management and internal control principles, tools and techniques and their application.Excellent written and oral communication skills, with proven ability to produce highlevel quality reports for decision makers.Strong sense of impartiality, confidentiality and objectivity.Good analytical skills.Excellent interpersonal skills including the ability to deal effectively with various internal/external partners oncomplex and sensitive matters.Ability to maintain effective working relationships with people of different national and cultural backgrounds.Maturity of judgment, tact, integrity and discretion.<br><b>WHO Competencies</b><br>Teamwork<br>Respecting and promoting individual and cultural differences<br>Communication<br>Producing results<br>Setting an example<br>Creating an empowering and motivating environment<br><b>Use of Language Skills</b><br><strong>Essential</strong>: Expert knowledge of English.<br><strong>Desirable</strong>: Intermediate knowledge of French. Intermediate knowledge of Arabic.<br><b>REMUNERATION</b><br>WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 71,335 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1492 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.<br><b>ADDITIONAL INFORMATION</b><br><ul><li>Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.</li></ul><ul><li>This vacancy notice may be used to fill other similar positions at the same grade level.</li></ul><ul><li>Only candidates under serious consideration will be contacted.</li></ul><ul><li>A written test and/or an asynchronous video assessment may be used as a form of screening.</li></ul><ul><li>In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . Some professional certificates may not appear in the WHED and will require individual review.</li></ul><ul><li>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.</li></ul><ul><li>Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.</li></ul><ul><li>The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.</li></ul><ul><li>Staff members in other duty stations are encouraged to apply.</li></ul><ul><li>WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.</li></ul><ul><li>WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( https://www.who.int/careers/diversity-equity-and-inclusion ) are strongly encouraged to apply.</li></ul><ul><li>Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.</li></ul><ul><li>An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.</li></ul><ul><li>WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.</li></ul><ul><li>Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.</li></ul><ul><li>WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.</li></ul><ul><li>The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.</li></ul><ul><li>Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. 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