Pharmacist Assistant Jobs in Egypt

<p><strong>Department:</strong> Cyber Security and Data Privacy</p><p><strong>Location:</strong> Egypt, Cairo.</p><p><br></p><p>We are seeking a <strong>Senior AI Application Security Engineer</strong> to join our team and help secure digital products, data platforms, analytics solutions, and AI-enabled services across the Digital, Data &amp; AI landscape.</p><p>This role requires a strong technical background in application security, cloud security, software development, and modern engineering practices, combined with an understanding of the unique security challenges associated with data platforms, machine learning, and Generative AI technologies.</p><p>As a Senior AI Application Security Engineer, you will partner closely with Product Managers, Architects, DevOps, Data &amp; AI Engineers, AI Engineers to embed security throughout the software, data, and AI development lifecycles. You will provide hands-on technical leadership, helping teams implement secure-by-design and secure-by-default principles while balancing business objectives, innovation, and risk.</p><p><br></p><p><strong>YOUR KEY RESPONSIBILITIES:</strong></p><p>• Lead security initiatives across the Software Development Lifecycle (SDLC), Data Development Lifecycle (DDLC), and AI/ML development lifecycle</p><p>• Conduct and facilitate security requirements gathering, threat modeling, and secure design reviews for applications, APIs, cloud services, data platforms, machine learning solutions, and AI-enabled products.</p><p>• Lead security architecture, design, code reviews, and verification providing practical recommendations that enable secure innovation and delivery.</p><p>• Drive software supply chain security practices to ensure protection against code, build, package, container, model, and artifact tampering across CI/CD and MLOps pipelines.</p><p>• Assess and mitigate security risks associated with Artificial Intelligence and Machine Learning solutions, including prompt injection, model poisoning, sensitive data exposure, insecure model deployment, and AI supply chain risks.</p><p>• Support the secure adoption of Generative AI technologies, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) solutions, AI Agents, and emerging AI capabilities.</p><p>• Advocate for and implement security controls across cloud-native environments, including Azure services, Kubernetes platforms, containers, APIs, and platform services.</p><p>• Develop reusable security standards, patterns, guardrails, and reference architectures that improve security outcomes and accelerate secure delivery.</p><p>• Mentor engineers, architects, and practitioners, promoting secure-by-design, secure-by-default, and shared accountability principles.</p><p>• Demonstrate proactive leadership by coordinating stakeholders, driving security outcomes, and delivering measurable risk reduction across applications, data platforms, and AI initiatives.</p><p><br></p><p><strong>ARE THESE YOUR SECRET INGREDIENTS?</strong></p><p>• Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent.</p><p>• 5+ years in information security and 2+ years in software development.</p><p>• At least one Cyber Security related certification, (e.g. ISC2 CISSP, EC-Council CEH, ISACA’s CSX, Microsoft Azure Security Associate, AWS Certified Security Specialty).</p><p>• Any Application Security certification, (e.g. EC-Council CASE, ISC2 CSSLP, OffSec OWSA, GIAC CWAD).</p><p>• Any AI Security certification (e.g. Certified AI Security Professional Practical DevSecOps)</p><p>• Deep understanding of enterprise, cloud and cloud-native architectures, including applications, APIs, data platforms, analytics solutions and AI services.</p><p>• Skilled in one or more programming languages (e.g., Python, JavaScript, Java, C#) with experience conducting code reviews, threat modeling and security design assessments.</p><p>• Strong knowledge of application security best practices, including OWASP Top 10, OWASP ASVS, secure coding principles and Secure Software Development Lifecycle (SSDLC) methodologies.</p><p>• Strong understanding of cloud and cloud-native technologies (Azure, Kubernetes, Containers), identity and access management, and software supply chain security.</p><p>• Strong understanding of AI and machine learning security concepts, including Large Language Models (LLMs), Generative AI, RAG architectures, MLOps and common AI threats such as prompt injection and model poisoning.</p><p>• Experience conducting security reviews and technical assessments for AI-powered applications, copilots, agents, and automation solutions.</p><p>• Hands-on experience integrating and operating security controls such as SAST, DAST, SCA, Secrets Scanning, Container Security and Infrastructure-as-Code Scanning within CI/CD pipelines.</p><p>• Experience in performing security testing, risk assessments and security reviews across applications, APIs, cloud-native services, data platforms and AI-enabled solutions.</p><p>• Familiarity with Agile, DevOps and modern engineering practices, with the ability to balance business objectives and security requirements through pragmatic, risk-based recommendations.</p><p>• Familiarity with Microsoft Copilot Studio and Microsoft Foundry, including the security considerations associated with developing, deploying, and operating AI-powered solutions.</p><p>• Understanding of data governance, data privacy and established AI security frameworks such as OWASP Top 10 for LLM Applications, MITRE ATLAS and the NIST AI Risk Management Framework.</p><p><br></p><p><strong>Leadership &amp; Soft Skills:</strong></p><p>• Demonstrated technical leadership, acting as a security subject‑matter expert who influences architecture, design, and engineering decisions</p><p>• Strong project management and prioritization skills.</p><p>• Excellent communication and stakeholder management skills.</p><p>• Ability to work cross-functionally with product, engineering, and cybersecurity teams.</p><p>• Problem-solving mindset with a focus on driving results and continuous improvement.</p><p>• Strong command of English language, written and verbal.</p><p><br></p><p><strong>ABOUT YOUR NEW TEAM:</strong></p><p>We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.</p><p>We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.</p><p>We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.</p><p><br></p><p><strong>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE</strong></p><p>At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br>Role Summary<p>The Senior Automation Engineer is responsible for designing, deploying, and maintaining scalable infrastructure automation across compute and cloud domains. This role leads DevOps-driven practices, IaC tooling (Ansible, Terraform), and provides governance-compliant automation modules to support OS provisioning, patching, monitoring, and recovery processes.</p><br>Key Responsibilities<p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design and implement reusable automation frameworks (IaC, Ansible).</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop enterprise-grade playbooks for OS, patching, storage, and backup automation.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Integrate automation into CI/CD toolchains and approval workflows.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure governance compliance and documentation of all automation code and pipelines.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor junior engineers and support teams on best practices.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with monitoring and ITSM teams to auto-remediate common alerts.</p><br>Required Skills<p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Expert in Ansible, Terraform, scripting languages (PowerShell, Python).</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with Azure DevOps, Git, ServiceNow integration.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of OS provisioning, backup, and performance automation.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong documentation and governance orientation.</p><br>Qualifications and Certifications<p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelors in engineering or computer science.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7+ years in IT automation roles with leadership in IaC delivery.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Certifications: HashiCorp Terraform Associate, Red Hat Ansible Automation Platform, ITIL v4.</p><br><br><b>DXC Platform Proficiency (Required)</b><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DXC ROMS (Reusable Orchestration Modules) — primary automation orchestration platform: agentless architecture, RHEL base OS, PostgreSQL database, Jenkins pipelines, Ansible playbooks versioned in Git</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Execution modes: scheduled, human-triggered, ticket-triggered (PARES), mail-triggered (MaMI), API-based</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HA deployment: RHEL Pacemaker clustering, PostgreSQL synchronous replication</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DXC Arise — Level 1.5 Agentic AI integration for autonomous incident triage and automated ticket enrichment</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DXC OASIS — Single pane of glass management plane for cross-platform analytics</p><br><b>Observability-Driven Automation (Required)</b><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dynatrace closed-loop automation: Davis AI detection → webhook → ROMS → Ansible playbook execution → Dynatrace Metrics API validation</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SolarWinds-triggered network automation: NPM/NTA events → ServiceNow workflows → Ansible playbooks for:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WAN degradation diagnostics</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port flap triage (approval-gated port bounce)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AP recovery and client rebalancing</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Configuration drift detection and baseline restore (NCM)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BGP neighbor failure diagnostics</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pre-meeting wireless readiness validation</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bridge AIOps — event correlation feeding automation triggers</p><br><b>Automation Factory Operating Model</b><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This role operates within the DXC Automation Factory — a 10-person squad using Agile/Scrum delivery (sprint planning, backlog prioritization, controlled releases).</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Squad composition: Automation Factory Lead, Platform Architect (ServiceNow/Dynatrace), Platform Engineers (3), Automation Engineers (2), DEX Automation Engineers (2), Scrum Master (1).</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Automation is opt-in per use case — no production behavior change without Maaden’s explicit authorization.</p><br><b>ServiceNow Integration (Detailed)</b><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; All automation workflows must integrate with Maaden’s ServiceNow instance:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Incident auto-creation with diagnostic data</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Change requests with pre-checks, back-out plans, post-validation</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Approval gates via ServiceNow task toggles and standard change templates</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full evidence trail: what, where, when, outcome, attachments</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CMDB accuracy ≥97% as a prerequisite for automation targeting</p><br><b>Governance &amp; Compliance</b><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NCA (National Cybersecurity Authority) and NDMO regulatory compliance</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; All write actions are approval-gated via ServiceNow</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pre-checks, back-out plans, and post-validation mandatory for every automated action</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Year 1 target: 40% incident auto-remediation; Year 3 target: 100% eligible categories</p><br><b>Additional Technical Skills (Required)</b><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Jenkins — pipeline orchestration and CI/CD for automation releases</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Git — version control with tagging and semantic versioning</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Python — scripting for custom automation and API integration</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PowerShell — Windows automation (WinRM-based execution via ROMS)</p><br><b>Language</b><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bilingual Arabic and English proficiency required.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. We are seeking a highly organized and technically capable Senior IT Specialist to oversee IT operations, governance, asset control, access management, and vendor coordination across the company. The role will act as a key control point for corporate systems, employees, devices, software, licenses, access permissions, and IT vendors, while maintaining strong documentation, security, reporting, and operational controls.</p><p>RESPONSIBILITIES</p><ul><li>Maintain accurate trackers and records for IT assets, software licenses, user access, vendors, costs, contracts, and renewals.</li><li>Manage the full IT asset lifecycle from procurement and assignment through maintenance, recovery, replacement, and disposal.</li><li>Coordinate employee IT onboarding and offboarding, including devices, accounts, licenses, and system access.</li><li>Ensure user access is granted, modified, and removed accurately and on time.</li><li>Administer Microsoft 365, Microsoft Entra ID / Azure AD, MFA, and access-control requirements.</li><li>Support administration of RMM / MDM and endpoint management platforms.</li><li>Maintain IT policies, SOPs, inventories, process documentation, and governance controls.</li><li>Monitor IT vendors, contracts, service levels, performance, renewals, and outstanding actions.</li><li>Maintain an IT risk register and track mitigation actions through closure.</li><li>Identify IT risks related to systems, devices, access, vendors, and operational processes.</li><li>Identify cost optimization opportunities across software licenses, equipment, vendors, and IT services.</li><li>Monitor license utilization and support renewal, consolidation, or cancellation decisions.</li><li>Coordinate closely with the Operations team on employee, office, procurement, vendor, and technology requirements.</li><li>Maintain equipment and software trackers across company offices.</li><li>Prepare regular management reports covering assets, licenses, access, risks, costs, vendors, and service performance.</li><li>Support basic cybersecurity controls across corporate devices and systems.</li><li>Monitor endpoint security, access permissions, and MFA compliance.</li><li>Support IT incidents, infrastructure, networking, and user issues when required.</li><li>Coordinate with service providers and vendors to resolve technical issues and service interruptions.</li><li>Support IT requirements across multiple offices and distributed teams.</li><li>Maintain accurate audit trails and documentation for IT-related changes, assignments, access, and approvals.</li><li>Support continuous improvement of IT processes, controls, workflows, and reporting.</li></ul><p>QUALIFICATIONS</p><p>Required Qualifications</p><ul><li>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related discipline.</li><li>Relevant experience in IT operations, IT administration, or IT infrastructure support.</li><li>Strong understanding of IT operations and governance .</li><li>Experience managing IT assets throughout their full lifecycle.</li><li>Experience managing software licenses, user accounts, and access permissions.</li><li>Hands-on experience supporting employee onboarding and offboarding from an IT perspective.</li><li>Experience administering Microsoft 365.</li><li>Working knowledge of Microsoft Entra ID / Azure AD.</li><li>Experience with MFA, access controls, and basic cybersecurity practices.</li><li>Experience with RMM / MDM and endpoint management platforms.</li><li>Strong IT documentation, tracking, and reporting skills.</li><li>Experience coordinating IT vendors and external service providers.</li><li>Understanding of IT risk management and mitigation tracking.</li><li>Strong Microsoft Excel skills.</li><li>Experience using SharePoint for documentation, tracking, or collaboration.</li><li>Strong communication, organization, and stakeholder coordination skills.</li><li>Ability to manage multiple priorities and follow up on outstanding actions.</li><li>Strong attention to detail and accountability.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with Microsoft Intune.</li><li>Experience with Workspace ONE or similar endpoint-management platforms.</li><li>Experience with Power Automate.</li><li>Advanced Excel reporting skills.</li><li>Experience supporting multiple offices or distributed teams.</li><li>Experience with Jira Service Management, Zendesk, or similar service-management tools.</li><li>Familiarity with ITSM and IT asset management platforms.</li><li>Experience working with ERP systems.</li><li>Experience developing IT dashboards, reports, and management-level summaries.</li><li>Exposure to IT vendor contract management and service-level monitoring.</li><li>Experience supporting professional services, consultancy, or multi-office organizations.</li></ul><p>POSITION DETAILS</p><p>Position: Senior IT Specialist</p><p>Department: IT</p><p>Location: Heliopolis, Cairo, Egypt</p><p>Work Setting: Onsite</p><p>Reporting To: Associate Director Operations</p><p>Employment Type: Full-Time</p><p>PRODUCTIVITY TOOLS</p><ul><li>Microsoft 365</li><li>Microsoft Entra ID / Azure AD</li><li>Microsoft Intune</li><li>Workspace ONE</li><li>Microsoft Excel</li><li>SharePoint</li><li>Power Automate</li><li>RMM / MDM Platforms</li><li>Endpoint Security Tools</li><li>Jira Service Management</li><li>Zendesk</li><li>ITSM / Asset Management Platforms</li><li>ERP Systems</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related discipline.</li><li>Relevant experience in IT operations, IT administration, or IT infrastructure support.</li><li>Strong understanding of IT operations and governance .</li><li>Experience managing IT assets throughout their full lifecycle.</li><li>Experience managing software licenses, user accounts, and access permissions.</li><li>Hands-on experience supporting employee onboarding and offboarding from an IT perspective.</li><li>Experience administering Microsoft 365.</li><li>Working knowledge of Microsoft Entra ID / Azure AD.</li><li>Experience with MFA, access controls, and basic cybersecurity practices.</li><li>Experience with RMM / MDM and endpoint management platforms.</li><li>Strong IT documentation, tracking, and reporting skills.</li><li>Experience coordinating IT vendors and external service providers.</li><li>Understanding of IT risk management and mitigation tracking.</li><li>Strong Microsoft Excel skills.</li><li>Experience using SharePoint for documentation, tracking, or collaboration.</li><li>Strong communication, organization, and stakeholder coordination skills.</li><li>Ability to manage multiple priorities and follow up on outstanding actions.</li><li>Strong attention to detail and accountability.</li><li>Experience with Microsoft Intune.</li><li>Experience with Workspace ONE or similar endpoint-management platforms.</li><li>Experience with Power Automate.</li><li>Advanced Excel reporting skills.</li><li>Experience supporting multiple offices or distributed teams.</li><li>Experience with Jira Service Management, Zendesk, or similar service-management tools.</li><li>Familiarity with ITSM and IT asset management platforms.</li><li>Experience working with ERP systems.</li><li>Experience developing IT dashboards, reports, and management-level summaries.</li><li>Exposure to IT vendor contract management and service-level monitoring.</li><li>Experience supporting professional services, consultancy, or multi-office organizations.</li></ul>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</p> <h4>What you will do</h4> <p><strong>Customer service & complaint handling</strong><br> Engage with customers to provide a high level of service and assist with their needs.<br> Address basic customer complaints and escalate issues as needed.</p> <p><strong>Visual merchandising & store maintenance</strong><br> Ensure the store is well-organized and adheres to company visual merchandising standards.<br> Regularly clean and maintain the sales floor to create an inviting shopping environment.</p> <p><strong>Stock management & inventory</strong><br> Actively participate in receiving new shipments and restocking the store.<br> Help manage inventory and ensure the store is fully stocked.</p> <p><strong>Sales support (upselling & cross-selling)</strong><br> Recommend products to customers based on their needs, focusing on upselling and cross-selling.<br> Stay updated on product information to make informed recommendations.</p> <p><strong>Cash register operation</strong><br> Operate the cash register, process transactions, and follow company policies for handling payments.<br> Ensure accurate cash handling and maintain a clean and organized checkout area.</p> <h4>Required skills to be successful</h4> <li>Customer service experience in retail environments.</li> <li>Strong communication and interpersonal skills.</li> <li>Attention to detail in merchandising and store maintenance.</li> <li>Proficiency in sales techniques, including upselling and cross-selling.</li> <h4>What qualifies you for the role</h4> <li>Previous experience in customer-facing roles, with a focus on providing excellent customer service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Operations Associate supports various operational functions within the store, including cash office management, stock management, store maintenance, and back-office operations. The role involves assisting with cash-related processes, managing inventory counts, ensuring smooth communication flows, and maintaining store compliance with company standards. This position is crucial in optimizing operations and supporting the store's overall performance.</p> <h4>What you will do</h4> <li>Cash office management</li> <li>Record cash collections, manage petty cash, and keep track of invoices.</li> <li>Ensure all cash-related tasks are accurate and follow company policies.</li> <li>Communication & reporting</li> <li>Assist in the flow of information between teams.</li> <li>Generate reports using SAP, BI, and Tableau to track store performance.</li> <li>Store operations</li> <li>Support back-office operations to keep the store running smoothly.</li> <li>Assist with stock management on the sales floor, ensuring products are well-stocked and displayed.</li> <li>Store maintenance & procurement</li> <li>Help maintain a clean and organized store.</li> <li>Assist in ordering supplies and managing store resources.</li> <li>Stock management</li> <li>Help with inventory counts and ensure stock records are accurate.</li> <li>Assist with receiving new shipments and organizing stock.</li> <h4>Required skills to be successful</h4> <li>Experience in retail operations or administrative roles.</li> <li>Strong organizational and detail-oriented skills.</li> <li>Effective communication skills for team collaboration.</li> <li>Proficiency in SAP, BI, and Tableau.</li> <h4>What qualifies you for the role</h4> <li>Experience in retail operations or similar administrative roles.</li> <li>Strong organizational skills and attention to detail.</li> <li>Good communication skills and the ability to work with different teams.</li> <li>Basic knowledge of SAP, BI, and Tableau is a plus.</li> <li>Ability to follow safety protocols and store policies.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p>At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p>The opportunity</p><p>As a Supervising Associate within the EY MENA Consulting Learning team, you will provide dedicated regional program management support for a growing and increasingly complex learning portfolio. Working closely with Consulting leaders, regional and global learning teams, facilitators, vendors and subject matter resources, you will translate business capability priorities into well-governed, high-quality learning experiences delivered through classroom, virtual and digital channels.</p><p>This role brings together end-to-end portfolio and program management, large-scale event delivery, stakeholder engagement, communications, governance, reporting and continuous improvement. You will oversee delivery across multiple concurrent initiatives, strengthen regional coordination and continuity, and support the Consulting Learning Leader in advancing strategic business partnering, capability transformation and future-skills priorities.</p><p>Your key responsibilities</p><ul><li>Translate the MENA Consulting learning strategy and annual priorities into an integrated regional delivery plan, partnering with business stakeholders to identify capability requirements, dependencies, risks and success measures.</li><li>Own the end-to-end program management and regional deployment of a portfolio of learning programs, including workplans, milestones, scheduling, nominations, registrations, learner communications, facilitator coordination, logistics, risk management, evaluation and follow-up.</li><li>Lead the program management of onboarding, Skills Activation Workshops, capability academies, Communities of Practice, Power Hours and other Consulting upskilling initiatives across ranks and competencies.</li><li>Coordinate the design, maintenance and continuous enhancement of Consulting learning pathways, curricula, learning maps and credential journeys, aligned with capability requirements by rank and the Consulting Personas.</li><li>Manage the regional adaptation and deployment of global priority learning, ensuring local business relevance while maintaining alignment with global standards, governance and intended outcomes.</li><li>Oversee effective use of learning platforms and tools, including course setup, curriculum management, attendance and completion tracking, learner support, compliance monitoring and accurate portfolio reporting.</li><li>Build disciplined portfolio reporting that monitors participation, completion, learner feedback, delivery quality, risks, budget and learning impact, using data-driven insights to inform decisions and continuous improvement.</li><li>Act as the central coordination point across MENA Consulting stakeholders and regional and global learning teams for program rollouts, platform enhancements, process improvements and strategic learning projects.</li><li>Embed AI, Copilot and technology-enabled ways of working across learning experiences, from productivity boosters and simulations to coaching, collaboration and difficult-conversation practice.</li><li>Project-manage large-scale learning events, bootcamps, workshops and development programs, including governance, budgeting, venue and vendor management, facilitator sourcing, stakeholder coordination, communications and onsite delivery oversight.</li><li>Own program governance, budget tracking, status reporting, issue escalation and delivery controls to ensure consistent, efficient and high-quality execution across the learning portfolio.</li><li>Drive continuous improvement and learning automation by identifying opportunities to simplify, standardize and enhance processes, systems, communications, reporting and learner experiences across the region.</li></ul><p>Skills and attributes for success</p><ul><li>Strong program and project management capability, with the ability to manage a complex portfolio, multiple workstreams, dependencies, risks, deadlines and stakeholders.</li><li>Confident stakeholder management and influencing skills, with the credibility to work with senior business leaders and a strong internal client-service mindset.</li><li>Clear, concise written and verbal communication skills, including the ability to develop executive-ready updates, learning campaigns and stakeholder communications across diverse and globally connected teams.</li><li>Strong analytical capability and attention to detail, particularly in portfolio reporting, learning data, budgets, risks, evaluation and impact measurement.</li><li>A proactive, collaborative and solution-oriented approach, with strong ownership, sound judgement and the flexibility to adapt in a fast-paced, transformation-led environment.</li><li>Advanced capability in Microsoft Excel and PowerPoint, with confidence using learning management systems, virtual learning tools and reporting dashboards.</li><li>Strong AI fluency, including practical proficiency in Microsoft Copilot and other approved generative AI tools, with the ability to apply responsible prompting, content generation, analysis and automation to improve learning design, delivery, communications and operations.</li></ul><p>What we look for</p><p>We are seeking an experienced and highly organized learning program manager who can bring structure and discipline to a complex regional portfolio and translate strategic priorities into effective execution. You will demonstrate strong ownership, build trusted relationships with senior stakeholders, manage multiple concurrent initiatives and escalate risks in a timely manner. Sound judgement, commercial awareness and a commitment to quality will be essential, together with the confidence to challenge constructively, simplify ways of working and deliver practical improvements across the MENA Consulting Learning agenda.</p><p>What we offer you</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor s degree in Human Resources, Business Administration Education or a related field.</li><li>At least five years of relevant experience in Learning &amp; Development, Talent Development, learning program management, Learning Operations or a related area, with evidence of operating independently across complex initiatives.</li><li>Demonstrated experience managing learning programs or portfolios end to end in a corporate, professional services or multinational environment.</li><li>Experience working with learning management systems and producing accurate portfolio, participation, completion, budget and impact reporting.</li><li>Strong proficiency in English and advanced working knowledge of Microsoft Office tools, particularly Excel and PowerPoint.</li><li>Demonstrated AI fluency and hands-on experience using Microsoft Copilot or comparable enterprise generative AI tools to enhance productivity, analysis, communications and learning-related workflows, in line with responsible AI and data-protection requirements.</li><li>Ideally, you ll also:</li><li>Have experience leading or managing regional or global learning initiatives and working with geographically dispersed stakeholders.</li><li>Bring knowledge of capability needs analysis, learning pathways, credentials, program evaluation and facilitation.</li><li>Have hands-on exposure to learning analytics, dashboards, digital learning solutions, AI-enabled learning, vendor management and budget tracking.</li></ul>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About JLL</h4> <p>We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 105,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p> <p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p> <p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!</p> <h4>Role purpose:</h4> <p>We are currently looking for a senior cost manager.</p> <h4>What this job involves</h4> <ul> <li>Excellent take-off skills required, from both an accuracy and speed perspective.</li> <li>Preparation of budget / pre-contract cost estimates and various stages’ cost plans as required.</li> <li>Preparation of tender evaluation reports.</li> <li>Preparation of bills of quantities.</li> <li>Preparation of pre-tender cost estimates.</li> <li>Reviewing and negotiating prices with contractors.</li> <li>Preparation of contract documents.</li> <li>Reviewing monthly payment valuations.</li> <li>Managing the project’s change control of all additional works as required.</li> <li>Pricing and checking additional works / post-contract cost estimates as required and reviewing their validation / quantification process.</li> <li>Reviewing costings in conjunction with budgets.</li> <li>Preparation of final accounts.</li> <li>Participating in the cost reporting process of the project.</li> <li>Attending site meetings as required.</li> <li>Attending design team meetings as required.</li> <li>Be a strong team player but demonstrate the ability to take a leadership role as part of personal development planning.</li> <li>Represent the company in a professional and diligent manner.</li> </ul> <h4>Desired skills and experience for this role</h4> <ul> <li>As a senior cost manager, the candidate will be leading a team of cost managers and assistants to undertake the job responsibilities to be aligned with the business target through senior management reporting.</li> <li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li> <li>Candidate to be able to demonstrate experience in the real estate sector.</li> <li>Excellent pre and post contract technical cost and commercial management skills.</li> <li>Articulate in written and oral communication.</li> <li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li> </ul> <h4>Key competencies</h4> <ul> <li>Strong knowledge and track record in the application of IT based solutions.</li> <li>Software skills required in AutoCAD and Microsoft Office.</li> <li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li> <li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li> <li>Associate / Member RICS or in process would be advantageous.</li> <li>A minimum of 15 years of relevant post degree work experience.</li> <li>Experience preferably in construction, fit-out and/or renovation projects.</li> <li>Experience preferably in the Middle East but not essential.</li> </ul> <h4>What you can expect from us</h4> <p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p> <p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p> <p>We can’t wait to see where your ambitions take you at JLL. Apply today!</p> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Equal opportunity and privacy</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.</p></p><p></p>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the overall supervision of the Regional Director and the direct supervision of the Senior Regional Media and Communications Officer, the Senior Audiovisual Communications Associate will support brand compliance and production of audiovisual and graphic content that contribute to the Organization s communications objectives. The incumbent will contribute to the development and implementation of multimedia activities that enhance visibility and engagement across digital and traditional platforms.</p><p>Required Qualifications and Experience Education Bachelor s degree in Communications, Multimedia Design, Graphic Arts, or related field from an accredited academic institution, with five years of relevant professional experience; or High school diploma with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in photography, videography, and video editing for institutional or corporate communications. Demonstrated experience in producing infographics and other graphic design outputs. Familiarity with social media platforms and optimization of multimedia content for digital channels. UN/NGO experience and knowledge in the field of migration would be an asset.</p><p>Skills Strong creative and technical skills in multimedia production. Ability to handle multiple projects under tight deadlines. Knowledge of motion graphics and animation is an asset. Excellent interpersonal and communication skills; ability to work in a multicultural environment.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English and Arabic is required (oral and written). Knowledge of French would be an advantage Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators Level 2 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p>Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education:</b> Bachelor's degree in Communications, Multimedia Design, Graphic Arts, or related field from an accredited academic institution, with five years of relevant professional experience; or High school diploma with seven years of relevant professional experience.</li><li><b>Experience:</b> Experience in photography, videography, and video editing for institutional or corporate communications. Demonstrated experience in producing infographics and other graphic design outputs. Familiarity with social media platforms and optimization of multimedia content for digital channels. UN/NGO experience and knowledge in the field of migration would be an asset.</li><li><b>Skills:</b> Strong creative and technical skills in multimedia production. Ability to handle multiple projects under tight deadlines. Knowledge of motion graphics and animation is an asset. Excellent interpersonal and communication skills; ability to work in a multicultural environment.</li><li><b>Languages:</b> Fluency in English and Arabic (oral and written). Knowledge of French would be an advantage.</li></ul>

<p>INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p>What you'll be doing The E-Commerce Associate is responsible for supporting the day-to-day operations of the company's e-commerce platforms, ensuring an excellent online customer experience and driving online sales performance. The role involves managing website and mobile app content, monitoring product listings, coordinating with retail stores to resolve customer issues, and ensuring all online platforms are accurate, up to date, and optimized.</p><p>Key Responsibilities</p><ul><li>Manage the day-to-day operations of the company's website and mobile application.</li><li>Ensure product information, images, descriptions, pricing, and availability are accurate and updated across all online platforms.</li><li>Monitor the customer journey on the website and app to ensure a seamless user experience.</li><li>Coordinate with retail stores and internal stakeholders to resolve customer complaints and order-related issues.</li><li>Follow up on customer inquiries received through online channels and ensure timely resolution.</li><li>Monitor stock availability and coordinate with stores to maintain accurate online inventory.</li><li>Support initiatives to improve online sales performance and conversion rates.</li><li>Identify website or application issues and coordinate with the relevant teams to resolve them promptly.</li><li>Monitor the performance and presentation of online product categories, banners, and promotional campaigns.</li><li>Ensure compliance with e-commerce processes and operational standards.</li><li>Generate reports on online sales, customer feedback, and operational performance when required.</li><li>Work closely with Marketing, Retail, Customer Service, and IT teams to continuously improve the online shopping experience.</li><li>Proactively recommend improvements to enhance website functionality, customer satisfaction, and overall e-commerce performance.</li></ul><p><b>What you ll need to succeed</b></p><p>Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.</p><p>At least 1 year of experience in E-Commerce or Digital Retail is required.</p><p>Previous experience managing e-commerce websites, online marketplaces, or mobile applications.</p><p>Good understanding of online customer journeys and e-commerce best practices.</p><p>Experience handling customer complaints and coordinating with cross-functional teams.</p><p>Strong analytical and problem-solving skills.</p><p>Close attention to detail and excellent organizational skills.</p><p>Good knowledge of Microsoft Excel and reporting tools.</p><p>Strong communication and stakeholder management skills.</p><p>Ability to work in a fast-paced retail environment and manage multiple priorities.</p><p>Fluent in English</p><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.</p><p>Using GenAI in Your Application Process</p><p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews be completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities, and Perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.</p><p>At least 1 year of experience in E-Commerce or Digital Retail is required.</p><p>Previous experience managing e-commerce websites, online marketplaces, or mobile applications.</p><p>Good understanding of online customer journeys and e-commerce best practices.</p><p>Experience handling customer complaints and coordinating with cross-functional teams.</p><p>Strong analytical and problem-solving skills.</p><p>Close attention to detail and excellent organizational skills.</p><p>Good knowledge of Microsoft Excel and reporting tools.</p><p>Strong communication and stakeholder management skills.</p><p>Ability to work in a fast-paced retail environment and manage multiple priorities.</p><p>Fluent in English</p>

<p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><p>Job Function: Customer Management</p><p>Job Sub Function: Non-Technical Customer Service</p><p>Job Category: Professional</p><p>All Job Posting Locations: Cairo, Egypt</p><p>Role Overview: The Customer Service Associate will report directly to the Customer Service Manager. This role will manage Order-to-Invoice (OTI) process, ensuring customer orders are processed accurately, timely and efficiently from order receipt until invoice generation. This role will also manage the end-to-end distributor claims with stakeholders to drive process improvement, cost-efficiencies and customer satisfaction.</p><p>Major Responsibilities:</p><ul><li>Working closely with Supply Chain department for order to Invoice process.</li><li>Order creation in SAP once received from counterpart in supply chain.</li><li>Make any required changes in orders when needed.</li><li>Working with Invoice to Cash department for orders credit release process.</li><li>Working with supply chain master data team in setting up any new material code in SAP, for new price setting.</li><li>Responsible for listing and or delisting any product in SAP.</li><li>Run SAP reports that can support in order invoicing process.</li><li>Raising tender contracts for orders creation.</li><li>Sharing invoices with distributors.</li><li>Responsible on SAP invoicing process and sharing the invoices with the shipping team for shipment execution process.</li><li>Raising a new price setup request for Supply chain master data team.</li><li>Act as a link between all stakeholders for resolving claims, managing the E2E process: Receive claims from customers and enter them into S-Case management tool in a timely manner, making all necessary integrity and quality checks.</li><li>Month end closing for the accruals.</li><li>Maintain and build strong working relationships with distributors, respond fast and reliably to their questions and claims.</li><li>Manage Claims Automation projects.</li><li>Working with external and Internal Stakeholders to find a solution for Disputed cases.</li><li>Apply knowledge of the relevant SAP functionalities.</li><li>Fulfill all Audit requirements.</li><li>Fulfill Company SOX controls.</li><li>Monthly Customer SOA reconciliation.</li></ul><p>Main performance measures (Performance Goals)</p><ul><li>Claims Resolutions.</li><li>Number of credit notes issued.</li><li>Number of claims logged.</li><li>Claim resolution cycle time.</li><li>Customer Satisfaction.</li><li>Percentage of overdue claims versus total received claims per distributor monthly.</li><li>Percentage of non-solved disputed cases versus total disputed case monthly.</li><li>Order creation within 2 working days from receiving from Supply chain team.</li><li>Run invoice reports to issue the ready invoice twice/three times per day.</li><li>Raising products new price request to Supply chain within 24 hours.</li></ul><p>Experience working with quantitative &amp; qualitative numbers and creating reports</p><p>Experience in SAP</p><p>Expert in Excel</p><p>Excellent communication skills, with clear and concise written communication skills.</p><p>Attention to details and thoroughness</p><p>Managing complexity</p><p>Using Own Initiative</p><p>Strong organizational and execution skills</p><p>Stress Management</p><p>Empathy</p><p>Collaborative team player, committed to strong partnerships and collective success.</p><p>Experience Required: minimum 3 Years experience</p><p>Education : Bachelor Degree of Business or equivalent.</p><p>Experience in Supply Chain and finance is a plus.</p><p>Stakeholder collaboration: Strong ability to build and maintain effective partnerships with internal and external senior stakeholders.</p><p>Language : English, Arabic.</p><p>Department &amp; Location: Regional Demand &amp; Supply, Emerging Markets Cairo, Egypt</p><p>Relocation availability: No</p><p>Reports to: Customer service Manager for MEWA region.</p><p>Main Interactions within the organization: Supply Chain with all its different functions Finance, Commercial Operations and Value ChainCompliance / Quality</p><p>Leadership Behaviors Required:</p><ul><li>Guided by our Credo and Purpose, lead with a C.E.O. mindset Compete, Execute, Optimize to elevate performance and deliver impact for patients, customers, and teams.</li><li>Be the C.E.O. of your own work: take ownership, make decisions, and act with accountability.</li><li>Credo : Commitment to Our Credo means embodying its principles in every decision and action.</li><li>Lead by creating the right environment to enable prioritization and achieve organizational outcomes</li><li>Develop people through providing actionable and objective feedback and supporting learning and development opportunities</li><li>Cultivate a workplace where every employee feels a profound sense of belonging and is empowered to thrive</li><li>Compete: Strive to win with integrity. Focus on what matters most, set stretch goals, and prioritize the levers that drive real business impact always with responsibility and compliance. Bring the voice of the customer and patient into everything you do.</li><li>Execute: Deliver with discipline. Be clear on ownership, act with urgency, and use transparent scorecards to track progress. Focus on solving problems, not storytelling.</li><li>Optimize: Improve how we work. Prioritize and simplify where it makes sense, learn continuously, and lead inclusively to build a culture of belonging.</li><li>Give honest, ongoing and direct feedback be J&amp;J Direct.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working with quantitative &amp; qualitative numbers and creating reports</li><li>Experience in SAP</li><li>Expert in Excel</li><li>Excellent communication skills, with clear and concise written communication skills.</li><li>Attention to details and thoroughness</li><li>Managing complexity</li><li>Using Own Initiative</li><li>Strong organizational and execution skills</li><li>Stress Management</li><li>Empathy</li><li>Collaborative team player, committed to strong partnerships and collective success.</li><li>minimum 3 Years experience</li><li>Bachelor Degree of Business or equivalent.</li><li>Experience in Supply Chain and finance is a plus.</li><li>Strong ability to build and maintain effective partnerships with internal and external senior stakeholders.</li><li>English, Arabic.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Grow with us <br><p>As the Company at the forefront of the creation of the Mobile world, and with more than 60,000 patents to our name, we’ve made it our business to make a mark. Being part of Ericsson empowers you to learn, lead, and perform at your best, shaping future technology. Ericsson is an inclusive employer where you are recognized for the skills, talent, and perspective you bring to the team.</p><br><br><p>Within the Solution Area Cognitive Networks Solutions Software R&amp;D (SA CNS SW R&amp;D), we offer the opportunity to collaborate with highly qualified Global teams and to enable success stories for our customers. You will be exposed to groundbreaking technology (5G, ML/AI, Automation, and Cloud computing) and support the delivery of multiple Data-Intensive projects from our customer base and internal requirements. You must have the ability to perform hands-on Cloud and Data engineering tasks independently, coupled with the appropriate testing. Are you ready to write the future with us?<br>Come, and be where it begins.</p><br><br><br><p><strong>About this opportunity:</strong></p><br><br><br><p>Within Cognitive Software Engineering, we offer the opportunity to collaborate with highly qualified teams across the globe and contribute to success stories for our customers. As a SaaS System Architect, you will design and develop scalable and high-performing distributed cloud-based applications.<br>Your deep understanding of software architecture will be essential in supporting multiple applications and customer scenarios, ensuring a seamless transition from development to production and maintenance.&nbsp;You will work closely with cross-functional teams, including product owners, domain experts, and technical leaders, to ensure reliability, scalability, and architectural excellence across our solutions.</p><br><br><br><p><strong>What you will do:</strong></p><br><br><br><ul><li>Translate stakeholders’ visions into comprehensive AI/ML/Generative AI architectural strategies and implementation roadmaps, aligning with business objectives and digital transformation goals.</li><li>Partner with enterprise architects, application architects, data scientists, MLOps engineers, DevOps teams, and business stakeholders to deliver AI-centric SaaS use cases and refine architectural designs.</li><li>Evaluate and select optimal technologies from open-source and commercial options, considering deployment models, cost efficiency, and integration with existing infrastructure.</li><li>Drive the successful execution and continuous improvement of AI-centric applications using agile methodologies.</li><li>Collaborate with security and risk management teams to identify potential risks, promote ethical AI practices, and ensure compliance with relevant regulations.</li><li>Guide project teams through technical reviews, design approvals, and governance processes, maintaining standards for data privacy, security, and regulatory compliance in AI solutions.</li><li>Build and maintain relationships with key stakeholders, contributing to business development efforts such as proposal development.</li><li>Lead and mentor diverse teams in an inclusive environment, recognizing individual contributions and fostering growth.</li><li>Support the development of team members through hands-on guidance and structured training programs.</li></ul><br>The skills you bring: <br><br><ul><li>Bachelor’s degree in computer science, engineering, or a related field.</li><li>10+ years of experience in software development.</li><li>3+ years of experience as an AI Architect. </li><li>Track record of working in architecture roles, presenting designs to stakeholders, technical authorities, or review boards.</li><li>Experience building enterprise-integrated solutions that deliver complete end-to-end value.</li><li>Proven expertise in architecture disciplines, including designing scalable and performant AI/ML systems.</li><li>Solid background in data science with deep knowledge of AI/ML concepts.</li><li>Working knowledge of using the current state-of-the-art machine learning frameworks such as Tensorflow, Keras, scikit-learn, Pytorch, etc.</li><li>Hands-on experience deploying cloud-based AI/ML workloads on major platforms (e.g., AWS Bedrock and SageMaker, Google Vertex AI and PaLM, Azure OpenAI and Azure ML) or third-party solutions (e.g., Databricks, Snowflake Snowpark/Cortex, Dataiku, DataRobot).</li><li>Proficiency in architecting cost-optimized, scalable solutions using serverless technologies, Containerization, and Cloud Infrastructure.</li><li>Working knowledge of generative AI, including deployment and hosting of large foundational models.</li><li>Proven expertise in LLM architectures (e.g., Transformers, GANs, VAEs), fine-tuning, Retrieval Augmented Generation (RAG), Context embedding, vector databases, and semantic search tools.</li><li>Strong coding skills in Python for robust AI development and packaging.</li><li>Experience with LangChain and LangGraph frameworks.</li><li>Demonstrated ability to implement MLOps practices for end-to-end model lifecycles (training, testing, monitoring, and iteration).</li><li>Experience with Cloud MLOps platforms (Vertex AI, SageMaker, etc.) and other MLOps platforms: MLFlow, Kubeflow, KServe, Seldon, DVC, CometML, etc.</li><li>Deep understanding and hands-on experience in building Microservices based applications following the API First approach for serving ML models.</li><li>Proficiency with loading data from different data repositories: SQL Databases, Data Warehouses, and Data Lakes.</li><li>Proficiency in classic DevOps, CI/CD practices, and Test Automation.</li><li>Professional certifications in AI/ML technologies on cloud platforms (e.g., AWS, GCP, or Azure).</li><li>AWS certifications like AWS Certified Solutions Architect – Professional, AWS Certified Solutions Architect – Associate, or other relevant certifications would be a strong asset.</li><li>Excellent stakeholder management, cross-functional collaboration, and leadership skills (including coaching, facilitation, and program delivery).</li><li>Strong communication skills to work effectively with multidisciplinary teams.</li><li>Experience contributing to go-to-market activities, such as RFI/RFP responses and proposal development.</li><li>Knowledge of Agile Software Development Methodologies.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;789625 </p><br><br><br><br><br> </div>

<strong>Grow with us<br><br></strong>As the Company at the forefront of the creation of the Mobile world, and with more than 60,000 patents to our name, we’ve made it our business to make a mark. Being part of Ericsson empowers you to learn, lead, and perform at your best, shaping future technology. Ericsson is an inclusive employer where you are recognized for the skills, talent, and perspective you bring to the team.<br><br>Within the Solution Area Cognitive Networks Solutions Software R&amp;D (SA CNS SW R&amp;D), we offer the opportunity to collaborate with highly qualified Global teams and to enable success stories for our customers. You will be exposed to groundbreaking technology (5G, ML/AI, Automation, and Cloud computing) and support the delivery of multiple Data-Intensive projects from our customer base and internal requirements. You must have the ability to perform hands-on Cloud and Data engineering tasks independently, coupled with the appropriate testing. Are you ready to write the future with us?<br><br>Come, and be where it begins.<br><br><strong>About this opportunity:<br><br></strong>Within Cognitive Software Engineering, we offer the opportunity to collaborate with highly qualified teams across the globe and contribute to success stories for our customers. As a SaaS System Architect, you will design and develop scalable and high-performing distributed cloud-based applications.<br><br>Your deep understanding of software architecture will be essential in supporting multiple applications and customer scenarios, ensuring a seamless transition from development to production and maintenance. You will work closely with cross-functional teams, including product owners, domain experts, and technical leaders, to ensure reliability, scalability, and architectural excellence across our solutions.<br><br><strong>What you will do:<br><br></strong><ul><li>Translate stakeholders’ visions into comprehensive AI/ML/Generative AI architectural strategies and implementation roadmaps, aligning with business objectives and digital transformation goals.</li><li>Partner with enterprise architects, application architects, data scientists, MLOps engineers, DevOps teams, and business stakeholders to deliver AI-centric SaaS use cases and refine architectural designs.</li><li>Evaluate and select optimal technologies from open-source and commercial options, considering deployment models, cost efficiency, and integration with existing infrastructure.</li><li>Drive the successful execution and continuous improvement of AI-centric applications using agile methodologies.</li><li>Collaborate with security and risk management teams to identify potential risks, promote ethical AI practices, and ensure compliance with relevant regulations.</li><li>Guide project teams through technical reviews, design approvals, and governance processes, maintaining standards for data privacy, security, and regulatory compliance in AI solutions.</li><li>Build and maintain relationships with key stakeholders, contributing to business development efforts such as proposal development.</li><li>Lead and mentor diverse teams in an inclusive environment, recognizing individual contributions and fostering growth.</li><li>Support the development of team members through hands-on guidance and structured training programs.<br><br></li></ul><strong>The skills you bring:<br><br></strong><ul><li>Bachelor’s degree in computer science, engineering, or a related field.</li><li>10+ years of experience in software development.</li><li>3+ years of experience as an AI Architect. </li><li>Track record of working in architecture roles, presenting designs to stakeholders, technical authorities, or review boards.</li><li>Experience building enterprise-integrated solutions that deliver complete end-to-end value.</li><li>Proven expertise in architecture disciplines, including designing scalable and performant AI/ML systems.</li><li>Solid background in data science with deep knowledge of AI/ML concepts.</li><li>Working knowledge of using the current state-of-the-art machine learning frameworks such as Tensorflow, Keras, scikit-learn, Pytorch, etc.</li><li>Hands-on experience deploying cloud-based AI/ML workloads on major platforms (e.g., AWS Bedrock and SageMaker, Google Vertex AI and PaLM, Azure OpenAI and Azure ML) or third-party solutions (e.g., Databricks, Snowflake Snowpark/Cortex, Dataiku, DataRobot).</li><li>Proficiency in architecting cost-optimized, scalable solutions using serverless technologies, Containerization, and Cloud Infrastructure.</li><li>Working knowledge of generative AI, including deployment and hosting of large foundational models.</li><li>Proven expertise in LLM architectures (e.g., Transformers, GANs, VAEs), fine-tuning, Retrieval Augmented Generation (RAG), Context embedding, vector databases, and semantic search tools.</li><li>Strong coding skills in Python for robust AI development and packaging.</li><li>Experience with LangChain and LangGraph frameworks.</li><li>Demonstrated ability to implement MLOps practices for end-to-end model lifecycles (training, testing, monitoring, and iteration).</li><li>Experience with Cloud MLOps platforms (Vertex AI, SageMaker, etc.) and other MLOps platforms: MLFlow, Kubeflow, KServe, Seldon, DVC, CometML, etc.</li><li>Deep understanding and hands-on experience in building Microservices based applications following the API First approach for serving ML models.</li><li>Proficiency with loading data from different data repositories: SQL Databases, Data Warehouses, and Data Lakes.</li><li>Proficiency in classic DevOps, CI/CD practices, and Test Automation.</li><li>Professional certifications in AI/ML technologies on cloud platforms (e.g., AWS, GCP, or Azure).</li><li>AWS certifications like AWS Certified Solutions Architect – Professional, AWS Certified Solutions Architect – Associate, or other relevant certifications would be a strong asset.</li><li>Excellent stakeholder management, cross-functional collaboration, and leadership skills (including coaching, facilitation, and program delivery).</li><li>Strong communication skills to work effectively with multidisciplinary teams.</li><li>Experience contributing to go-to-market activities, such as RFI/RFP responses and proposal development.</li><li>Knowledge of Agile Software Development Methodologies.<br><br></li></ul><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br><strong>Primary country and city:</strong> Egypt (EG) || Cairo<br><br><strong>Req ID:</strong> 789625

<p><strong>Role Summary</strong></p><p>We are seeking a Senior Oracle WebLogic Administrator with deep expertise in deploying, managing, and optimizing Oracle WebLogic Server and Oracle Fusion Middleware across on-premises and OCI-hosted environments. This role owns the full middleware lifecyclefrom domain provisioning, clustering, and performance engineering to patching, security hardening, and cloud migration supporting mission-critical Oracle application stacks including E-Business Suite, Siebel CRM, Oracle SOA Suite, Oracle Service Bus (OSB), and Oracle Integration middleware.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>WebLogic Domain Administration</strong></p><ul><li>Install, configure, and manage Oracle WebLogic Server (12c, 14c) across development, staging, and production environments.</li><li>Design and administer WebLogic domains including Admin Servers, Managed Servers, clusters, machine configurations, and Node Managers.</li><li>Configure and manage JDBC data sources, connection pools, JMS resources (queues, topics, connection factories), and work managers.</li><li>Administer WebLogic security realmsauthentication providers (LDAP, Active Directory, OAM), authorization policies, SSL/TLS certificates, and keystores.</li><li>Manage WebLogic deployments EAR/WAR/JAR lifecycle, staged/nostage deployments, versioned deployments, and rollback procedures.</li><li>Configure coherence clusters, session replication, and distributed caching where applicable.</li></ul><p><strong>Oracle Fusion Middleware Administration</strong></p><ul><li>Administer Oracle SOA Suite SOA composites, BPEL processes, Mediator, Human Workflow, and Business Rules across SOA clusters.</li><li>Manage Oracle Service Bus (OSB)proxy/business services, message pipelines, transformations, routing rules, and throttling configurations.</li><li>Administer Oracle HTTP Server (OHS), Oracle Traffic Director (OTD), and Oracle Web Cache for web-tier load balancing and request routing.</li><li>Manage Oracle Identity and Access Management (OAM, OIM, OUD, OID) middleware components on WebLogic.</li><li>Administer Oracle Business Intelligence (OBIEE/OAS) and Oracle Forms/Reports middleware deployments.</li><li>Manage Oracle Enterprise Manager Fusion Middleware Control (EM FMWC) for monitoring, diagnostics, and configuration management.</li></ul><p><strong>Oracle Application Stack Support</strong></p><ul><li>Manage WebLogic and Fusion Middleware tiers underpinning <strong>Oracle E-Business Suite</strong> EBS WebLogic domains, Oracle HTTP Server, Forms/Reports services, and concurrent processing infrastructure.</li><li>Administer middleware for <strong>Siebel CRM</strong>Siebel Application Interface (AI), Siebel Gateway, Siebel Server components, and WebLogic-hosted Siebel web services.</li><li>Support <strong>Oracle SOA/OSB/AIA</strong> integration middleware composite deployment, fault management, adapter configurations (DB, File, FTP, JMS, REST), and endpoint lifecycle.</li><li>Manage middleware for <strong>Oracle BRM</strong>BRM web services gateway, custom pipeline integration endpoints, and WebLogic-hosted billing APIs.</li></ul><p><strong>High Availability &amp; Disaster Recovery</strong></p><ul><li>Design and manage WebLogic clustering for horizontal scalability and active-active/active-passive HA topologies.</li><li>Configure and maintain Oracle Global Load Balancer (GLB), Oracle Traffic Director, and hardware/software load balancers (F5, HAProxy) for WebLogic tier.</li><li>Implement WebLogic whole-server migration, service migration, and singleton services for automatic failover.</li><li>Design and execute DR runbooks for WebLogic/FMW environments including cross-site Data Guard integration, rsync-based replication, and OCI-based DR strategies.</li><li>Manage and test failover/switchover procedures with documented RTO/RPO alignment.</li></ul><p><strong>Performance Engineering &amp; Tuning</strong></p><ul><li>Tune JVM parameters (heap sizing, garbage collection G1GC, ZGC), thread pools, work managers, and execute queues for optimal throughput.</li><li>Monitor and optimize WebLogic performance using WLST, WLDF (WebLogic Diagnostic Framework), Flight Recorder, and thread dump analysis.</li><li>Analyze and resolve stuck threads, memory leaks, connection pool exhaustion, and session management issues.</li><li>Conduct capacity planning sizing WebLogic domains, JVM instances, and cluster node counts based on workload profiling.</li><li>Integrate with enterprise monitoring stacks (Prometheus, Grafana, OEM, Datadog) for real-time WebLogic and FMW health observability.</li></ul><p><strong>Patching &amp; Lifecycle Management</strong></p><ul><li>Plan and execute WebLogic and Fusion Middleware patching (CPU/PSU/RU patches, one-off patches) using OPatch and BSU.</li><li>Manage Oracle Middleware home structures, inventory management, and patch conflict resolution.</li><li>Coordinate patching windows with application and database teams, ensuring rollback readiness.</li><li>Execute WebLogic version upgrades (e.g., 12c to 14c) and Fusion Middleware stack upgrades with minimal downtime.</li></ul><p><strong>Cloud Migration &amp; OCI</strong></p><ul><li>Migrate WebLogic and Fusion Middleware workloads to OCI lift-and-shift to OCI Compute, re-platform to WebLogic for OCI (Marketplace/Terraform), or modernize to OKE.</li><li>Provision and manage WebLogic on OCI using Marketplace images, Terraform stacks, and OCI Resource Manager.</li><li>Administer Oracle WebLogic Suite for OCI, including integration with OCI Load Balancer, OCI DNS, and OCI WAF.</li><li>Evaluate and implement containerization of WebLogic workloads using WebLogic Kubernetes Operator on OKE.</li><li>Configure OCI-native monitoring and log aggregation for WebLogic workloads (OCI Logging, Logging Analytics, APM).</li></ul><p><strong>Automation &amp; Tooling</strong></p><ul><li>Develop and maintain automation using WLST (WebLogic Scripting Tool) for domain creation, configuration, deployment, and monitoring.</li><li>Build Infrastructure as Code for WebLogic provisioning using Terraform and Ansible playbooks.</li><li>Automate routine tasks log rotation, health checks, deployment pipelines, and certificate renewals.</li><li>Administer Oracle Enterprise Manager (OEM) 13c Cloud Control for WebLogic/FMW target monitoring and compliance.</li></ul><p><br></p><p><strong>Required Skills &amp; Experience</strong></p><ul><li>8–10 years of progressive experience in Oracle middleware administration with deep expertise in Oracle WebLogic Server (12c/14c).</li><li>Expert-level knowledge of WebLogic domain architecture clustering, JMS, JDBC, security realms, Node Manager, and deployment models.</li><li>Strong experience administering Oracle Fusion Middleware: SOA Suite, OSB, OHS, OAM/OIM, and EM FMWC.</li><li>Proven experience supporting WebLogic/FMW tiers for at least two of: Oracle EBS, Siebel CRM, Oracle SOA/OSB/AIA, or Oracle BRM.</li><li>Deep proficiency in JVM tuning (G1GC, ZGC, heap/metaspace sizing) and WebLogic performance diagnostics (WLDF, thread dumps, heap dumps).</li><li>Strong experience with WebLogic patching, upgrade lifecycles, and Oracle Middleware home management.</li><li>Hands-on experience migrating WebLogic workloads to OCI (Compute, Marketplace, OKE).</li><li>Proficiency in WLST scripting and at least one automation language: Python, Bash, or Ansible.</li><li>Working knowledge of Linux system administration (Oracle Linux / RHEL).</li><li>Strong understanding of load balancing, SSL/TLS, DNS, and web-tier architecture.</li><li>Excellent communication skills with the ability to produce clear operational documentation and engage with application and client stakeholders.</li></ul><p><br></p><p><strong>Preferred Skills</strong></p><ul><li>Oracle certifications: Oracle WebLogic Server 12c/14c Certified Administrator, Oracle SOA Suite Certified Implementation Specialist, OCI Architect Associate.</li><li>Experience with WebLogic Kubernetes Operator and containerized WebLogic deployments on OKE.</li><li>Familiarity with Terraform (OCI provider) for middleware infrastructure automation.</li><li>Experience with Oracle Traffic Director (OTD) and Oracle Global Load Balancer (GLB).</li><li>Knowledge of Oracle Integration Cloud (OIC) and hybrid middleware integration patterns.</li><li>Experience with enterprise monitoring stacks: Prometheus, Grafana, Datadog, or Splunk integrated with WebLogic/FMW.</li><li>Familiarity with CI/CD pipelines for middleware deployments (Jenkins, GitLab, ArgoCD).</li><li>Experience with Oracle HTTP Server (OHS) and mod_wl_ohs configuration.</li><li>Knowledge of OAuth2/OIDC, SAML, and Oracle Access Manager (OAM) integration patterns.</li><li>ITIL Foundation or equivalent service management awareness.</li><li>Experience working in managed services, telecom, or consulting delivery environments.</li></ul><p><br></p>

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).<br><br><strong>About The Role<br><br></strong>As a Data Scientist at Monks, you will work on designing, developing, and deploying Machine Learning (ML) and Generative AI (GenAI) models aimed at optimising marketing effectiveness. You will collaborate closely with senior data scientists to build scalable solutions, leveraging public cloud platforms such as GCP, AWS, or Azure.<br><br>You should have a strong foundation in data literacy and the ability to interpret technical concepts into practical business insights. Ideally, you have some experience in marketing or product data science, coupled with a strong foundation of machine learning, statistics, and cloud technologies. While the role mainly focuses on data science, it also offers opportunities to tap into data engineering projects.<br><br>This role spans across the EMEA and MENA regions and involves close collaboration with our Analytics, Strategy, and Solutions Engineering teams. We offer a dynamic and challenging work environment at the forefront of AI-driven innovation in marketing. If you're passionate about pushing the boundaries of what’s possible, we encourage you to apply!<br><br><strong>Responsibilities<br><br><br></strong><ul><li>Assist in designing, developing, and deploying Machine Learning (ML) and Generative AI (GenAI) models on cloud platforms such as AWS and GCP.</li><li>Support the development and implementation of predictive models, such as propensity and churn models, to drive predictive insights and enhance decision-making.</li><li>Contribute to the design of GenAI architectures using APIs like ChatGPT and Gemini, integrated with LangChain libraries.</li><li>Write SQL queries to extract insights from large datasets</li><li>Conduct statistical analysis, causal inference, and ITS models. </li><li>Support in API authentication and automating ETL processes for data integration and transformation in cloud environments.</li><li>Contribute to implementing and managing data models using tools like dbt and Dataform to convert raw data into structured formats for data warehousing and machine learning applications.</li><li>Learn to navigate the lifecycle of a data science project, understanding trade-offs between model accuracy, deployment cost, and data availability.</li><li>Follow and contribute to the documentation and best practices for building and deploying machine learning models to ensure consistency and scalability.</li><li>Communicate basic technical concepts and results to both technical and non-technical stakeholders, including clients. <br><br><br></li></ul><strong>About You<br><br></strong><strong>The essentials:<br><br><br></strong><ul><li>Bachelor's or Master's in a quantitative subject such as Data Science, Computer Science, Mathematics, Statistics, or a related field.</li><li>1+ years of working experience in data science, data engineering, or a related field.</li><li>Familiarity in designing and deploying cloud solutions on platforms such as GCP or AWS.</li><li>Associate Cloud Certification such as GCP Cloud Architect, Data Engineer, or any equivalent. </li><li>Strong proficiency in Python and SQL. </li><li>Solid understanding of statistics, machine learning algorithms, and Gen-AI applications, with a strong interest in learning more.</li><li>Good understanding of APIs, including authentication methods (e.g., API keys, OAuth), with a curiosity to explore and troubleshoot.</li><li>Awareness of data modelling tools such as dbt or Dataform.</li><li>Good understanding of data warehousing and ETL concepts, with exposure to tools like Amazon Redshift or Google BigQuery being beneficial.</li><li>Fluent English communication and written skills.</li><li>Strong analytical and problem-solving skills with the ability to work independently and in a team environment.<br><br><br></li></ul><strong>Not a Must, But a Plus<br><br><br></strong><ul><li>Bachelor's or Masters Degree in Data Science. </li><li>Previous agency or consultancy experience is a plus.</li><li>Professional Cloud Certification.</li><li>Familiarity with marketing analytics tools and data (e.g., Google Analytics, Adobe Analytics).</li><li>Awareness of MLOps, CI/CD and version control tools.</li><li>Familiarity with social data (e.g. Instagram, Facebook, TikTok).</li><li>Knowledge of digital advertising industry practices and client verticals (retail, finance, etc.) is a plus.</li><li>Experience with Looker Studio or any visualisation tool.<br><br><br></li></ul><em>At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.<br><br></em><strong>About Monks<br><br></strong>Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.<br><br>This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.<br><br>We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.<br><br>

<strong>Job Title<br><br></strong>Work Permit Manager<br><br><strong>Job Description<br><br></strong>Handling inhouse work permit function<br><br>ob Description<br><br>Work Permit &amp; Immigration Manager<br><br><strong>Job Title:</strong> Work Permit &amp; Immigration Manager<br><br><strong>Department:</strong> Payroll<br><br><strong>Reports To:</strong> Associate Director, Payroll<br><br><strong>Location:</strong> Egypt<br><br><strong>Job Summary<br><br></strong>The Work Permit &amp; Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees.<br><br>The position serves as the organization's subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience.<br><br>The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives.<br><br>Key Responsibilities<br><br>Work Permit &amp; Immigration Management <br><br><ul><li>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</li><li> Ensure timely processing of:</li><ul><li>New work permits</li><li>Renewals</li><li>Transfers</li><li>Amendments</li><li>Cancellations</li><li>Exit procedures</li></ul><li>Oversee visa applications and residency documentation requirements.</li><li>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</li><li>Maintain accurate immigration records and employee files.<br></li></ul>Compliance &amp; Regulatory Management <br><br><ul><li> Ensure compliance with all applicable:</li><ul><li>Egyptian Labor Laws</li><li>Immigration Laws</li><li>Ministry of Manpower regulations</li><li>General Authority requirements</li><li>Residency and visa regulations</li></ul><li>Monitor legislative and regulatory changes impacting expatriate employment.</li><li>Assess compliance risks and recommend mitigation strategies.</li><li>Develop and maintain internal immigration policies and procedures.</li><li>Ensure adherence to government requirements related to employment of foreign nationals.<br></li></ul>Expatriate Workforce Planning &amp; Localization<br><br><ul><li>Manage expatriate employment quotas and workforce localization requirements.</li><li>Monitor foreign national headcount against statutory limitations.</li><li>Advise business leaders on expatriate workforce planning and compliance requirements.</li><li>Support strategic workforce decisions involving expatriate talent.</li><li>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.<br><br></li></ul>Government Relations &amp; External Stakeholder Management <br><br><ul><li> Serve as the primary liaison with:</li><ul><li>Ministry of Manpower</li><li>Immigration Authorities</li><li>Passport and Residency Departments</li><li>Relevant Government Agencies</li></ul><li>Build and maintain effective working relationships with governmental stakeholders.</li><li>Manage relationships with external legal advisors and immigration consultants.</li><li>Coordinate and facilitate submission of all required documentation to governmental entities.<br></li></ul>Expatriate Onboarding &amp; Offboarding<br><br>Onboarding<br><br><ul><li>Support expatriate employees and business leaders throughout the work authorization process.</li><li>Coordinate immigration requirements prior to employee commencement.</li><li>Ensure all approvals and permits are obtained before employment begins.</li><li>Provide guidance on relocation and residency requirements.<br><br></li></ul>Offboarding<br><br><ul><li>Manage permit cancellations and residency closures.</li><li>Ensure compliance with governmental requirements upon expatriate separation.</li><li>Coordinate final immigration clearances and documentation.<br><br></li></ul>Audit, Inspection &amp; Risk Management<br><br><ul><li>Lead all work permit and immigration audits, inspections, and governmental reviews.</li><li>Prepare required compliance documentation.</li><li>Respond to government inquiries and inspection findings.</li><li>Maintain audit-ready records and documentation.</li><li>Implement corrective actions resulting from inspections and compliance reviews.<br><br></li></ul>Reporting &amp; Compliance Monitoring <br><br><ul><li>Develop and maintain expatriate compliance dashboards.</li><li> Track:</li><ul><li>Work permit expirations</li><li>Residency renewals</li><li>Visa validity</li><li>Compliance status</li><li>Quota utilization</li><li>Government filing deadlines</li></ul><li>Produce periodic reports for leadership.</li><li>Escalate compliance risks and renewal exceptions.</li><li>Monitor KPIs and service-level commitments.<br></li></ul>Process Improvement &amp; Digital Transformation<br><br><ul><li>Identify opportunities to streamline and automate immigration processes.</li><li>Implement tracking mechanisms and workflow improvements.</li><li>Develop standard operating procedures and governance controls.</li><li>Enhance reporting capabilities and compliance monitoring tools.</li><li>Support payroll and HR transformation initiatives impacting expatriate administration.<br><br></li></ul>Stakeholder Management &amp; Advisory <br><br><ul><li> Provide expert guidance on immigration implications of:</li><ul><li>New hires</li><li>Internal transfers</li><li>Promotions</li><li>Compensation changes</li><li>International assignments</li><li>Business restructuring</li></ul><li> Partner with:</li><ul><li>Payroll</li><li>People Solutions</li><li>Talent Acquisition</li><li>Legal</li><li>Finance</li><li>External Authorities</li></ul><li>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.<br></li></ul><strong>Qualifications<br><br></strong>Education<br><br><strong>Required<br><br></strong><ul><li>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.<br><br></li></ul><strong>optional<br><br></strong><ul><li>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.<br><br></li></ul><strong>Experience<br><br></strong>Required <br><br><ul><li> 8–10+ years of experience in:</li><ul><li>Work Permit Administration</li><li>Immigration Management</li><li>Government Relations</li><li>HR Operations</li><li>Compliance Management</li></ul><li>Minimum 3 years in a leadership or managerial role.</li><li>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</li><li>Proven experience managing expatriate populations in a multinational organization.</li><li>Experience conducting audits, inspections, and compliance reviews.</li><li>Strong knowledge of foreign labor regulations and permit requirements in Egypt.<br></li></ul><strong>Preferred<br><br></strong><ul><li>Experience in BPO, Shared Services, Technology, or multinational environments.</li><li>Experience supporting high-volume expatriate populations.</li><li>Experience with global mobility programs and international assignments.</li><li>Experience implementing HRIS and compliance tracking systems.<br><br></li></ul>Technical Knowledge<br><br>Advanced Knowledge Of<br><br><ul><li>Egyptian Labor Law</li><li>Egyptian Immigration Regulations</li><li>Work Permit Requirements</li><li>Residency Permit Processes</li><li>Ministry of Manpower Regulations</li><li>Expatriate Employment Requirements</li><li>Government Inspection Procedures</li><li>Workforce Localization Requirements</li><li>Visa Administration Processes</li><li>Foreign Employee Compliance Requirements<br><br></li></ul>Working Knowledge Of<br><br><ul><li>Payroll operations</li><li>Tax implications affecting expatriates</li><li>HR lifecycle processes</li><li>Compensation and benefits administration</li><li>Employment contracts and labor compliance<br><br></li></ul>Core Competencies<br><br>Leadership Competencies<br><br><ul><li>Strategic Thinking</li><li>Decision Making</li><li>Stakeholder Influence</li><li>Team Leadership</li><li>Accountability</li><li>Change Management</li><li>Results Orientation<br><br></li></ul>Functional Competencies<br><br><ul><li>Immigration Expertise</li><li>Government Relations</li><li>Regulatory Compliance</li><li>Risk Management</li><li>Policy Interpretation</li><li>Workforce Planning</li><li>Audit Management</li><li>Vendor Management</li><li>Process Governance<br><br></li></ul>Behavioral Competencies<br><br><ul><li>Integrity and Confidentiality</li><li>Attention to Detail</li><li>Problem Solving</li><li>Customer Focus</li><li>Relationship Building</li><li>Adaptability</li><li>Resilience</li><li>Professional Judgment<br><br></li></ul>Technical Skills<br><br><ul><li>Advanced Microsoft Excel</li><li>Workday HRIS (preferred)</li><li>Immigration Case Management Systems</li><li>Reporting &amp; Analytics</li><li>Compliance Tracking Tools</li><li>Process Documentation</li><li>Project Management</li><li>Power BI (preferred)</li><li>Microsoft PowerPoint</li><li>Government Portal Administration<br><br></li></ul>Key Performance Indicators (KPIs)<br><br><ul><li>100% timely renewal of work permits and residency permits.</li><li>Zero fines or penalties resulting from non-compliance.</li><li>Government filing accuracy rate.</li><li>Expatriate onboarding cycle time.</li><li>Immigration case resolution turnaround time.</li><li>Compliance audit success rate.</li><li>Accuracy of compliance dashboard and reporting.</li><li>Permit renewal SLA achievement.</li><li>Workforce localization compliance achievement.</li><li>Stakeholder satisfaction scores.<br><br></li></ul>Concentrix Leadership Expectations<br><br><ul><li>Demonstrate Concentrix values through compliance, accountability, and customer focus.</li><li>Drive excellence in expatriate employee experience and regulatory compliance.</li><li>Foster strong partnerships with governmental authorities and business leaders.</li><li>Lead continuous improvement and automation initiatives.</li><li>Promote a culture of operational excellence, governance, and proactive risk management.</li><li>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Recruitment Fraud Alert</strong></p><br><br> <p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. &nbsp;</p><br><br> <p><strong>What to know:</strong></p><br><br> <ul> <li>Commvault does&nbsp;<em>not</em>&nbsp;conduct interviews by email or text.</li> <li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li> </ul> <p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com&nbsp;</u></p><br><br> <br> <p><strong>About Commvault</strong>&nbsp;</p><br><br> <p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.&nbsp;</p><br><br><br> Company Overview:<br>Commvault is a worldwide leader in delivering backup and recovery for the multifaceted enterprise. Commvault allows you to protect, handle, and use your data, while handling it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what<br>Job Description Overview:<br>The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base.<br>This customer base has a wide variety of technical ability, and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.<br>&nbsp;This position is part of our Server group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a distributed team that has led the industry in satisfaction seven years in a row. We are looking for an individual with a genuine passion for Althing's tech to join our expert and super-friendly Server team.<br>We offer innovative training, exciting colleagues, and the opportunity to grow with us. Our team is focused around but not limited to backups of Windows Server environments within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance-based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site.<br><strong>What you'll do:</strong><br> <ul> <li>Troubleshoot and resolve critical support problems</li> <li>Fix customer issues using remote desktop software</li> <li>Optimally interact through phone and email with customers as you tackle their problems</li> <li>Dedication to the success and satisfaction of our customers</li> <li>Recreation of problems in house</li> <li>Root Cause Analysis and / or provision of examples of software bug</li> <li>Working independently and as a team to come up with the best solutions to a customer problem.</li> <li>Providing outstanding phone-based support for a variety of complex, time critical issues.</li> <li>Working remotely on enterprise level customers and dark sites</li> <li>Having the freedom to build labs and simulators</li> <li>Contributing to our Solutions Engine and online forums</li> </ul> Who you are:<br> <ul> <li>Bachelor's Degree or equivalent experience</li> <li>MCP/MCSA/MCSE in Microsoft.</li> <li>We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.</li> <li>At least 5+ years of technical/customer support experience</li> <li>Detailed knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think troubleshooting or fixing via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall, VSS).</li> <li>Exposure to Microsoft SQL, understanding of Microsoft clustering technologies and experience of SAN highly desirable.</li> <li>Active directory. Recovery knowledge of Microsoft operating systems and applications.</li> <li>Networking and troubleshooting connectivity, name resolution and performance-based issues with OS and/or hardware.</li> <li>Understanding backup theory and design. Backup and data management fundamentals</li> <li>Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, Shadow Protect, NetBackup, Networker, Avamar, VEEAM, or TSM is a plus</li> <li>Previous experience in troubleshooting enterprise environments</li> <li>Strong customer relations skills.</li> <li>Strong multi-tasking and prioritization skills.</li> <li>Strong written and verbal communication skills.</li> <li>Excellent team player.</li> <li>Fluency in English is a must, fluency in German or French is a Must</li> </ul> <br><strong>You’ll love working here because:</strong><br> <ul> <li>Continuous professional development, product training, and career pathing</li> <li>Annual health check-ups, Car lease Program, and Tuition Reimbursement</li> <li>Personal accident cover and Term life cover</li> </ul> We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br>Ready to #makeyourmark at Commvault? Apply now!<br> <br> <p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br> <p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span>&nbsp;For any inquiries not related to an accommodation please reach out to&nbsp;<span>wwrecruitingteam@commvault.com</span>.</p><br><br> <br> <p>Commvault's Privacy Policy </p><br><br> <br> <br><br> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies. It requires close collaboration with other store team members to achieve collective goals and maintain a positive customer experience.</p> <h4>What you will do</h4> <ul> <li><strong>Customer service & complaint handling</strong><br> Engage with customers to provide a high level of service and assist with their needs.<br> Address basic customer complaints and escalate issues as needed.</li> <li><strong>Visual merchandising & store maintenance</strong><br> Ensure that the store is well-organized and adheres to company visual merchandising standards.<br> Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> <li><strong>Stock management & inventory</strong><br> Actively participate in receiving new shipments and restocking the store.<br> Help manage inventory and ensure the store is fully stocked.</li> <li><strong>Sales support</strong><br> Recommend products to customers based on their needs, focusing on upselling and cross-selling.<br> Stay updated on product information to make informed recommendations.</li> <li><strong>Cash register operation</strong><br> Operate the cash register, process transactions, and follow company policies for handling payments.<br> Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Customer service expertise with a focus on excellent service delivery.</li> <li>Strong verbal communication and interpersonal skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Proven ability in sales techniques, including upselling and cross-selling.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills.</li> <li>Ability to maintain high store standards in terms of product organization and cleanliness.</li> <li>Experience with cash registers and cash handling procedures.</li> <li>Ability to recommend products and engage in upselling and cross-selling.</li> <li>Capability to work effectively within a team.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p>Role Overview The Senior Art Director is a senior visual leader responsible for shaping the creative direction and execution of Tribe X campaigns and productions. This role translates high-level strategy into distinctive visual worlds that balance brand storytelling, campaign objectives, cultural relevance, platform behaviour, and premium aesthetics. Beyond leading individual executions, the Senior Art Director establishes visual standards, guides creative teams, and ensures consistency across campaigns, productions, and content ecosystems. The Senior Art Director is expected to confidently present and defend creative decisions, provide clear direction to multidisciplinary teams, and identify creative or production risks before they affect quality or delivery. The role also contributes to strengthening Tribe X s overall creative capabilities by mentoring junior talent and continuously evolving the agency s visual language.</p><p>What You ll Do</p><p>Creative Direction &amp; Visual Leadership</p><ul><li>Lead the visual direction of major campaigns, shoots, branded content, and integrated creative projects from concept through final execution.</li><li>Translate brand and campaign strategies into distinctive visual worlds, creative territories, and scalable campaign systems.</li><li>Develop and communicate clear visual narratives that connect audience insight, cultural relevance, and business objectives.</li><li>Establish visual standards across all outputs and ensure consistency throughout the campaign ecosystem.</li><li>Review and elevate creative work produced by art directors, designers, editors, and external creative partners.</li><li>Make confident visual decisions and provide clear, actionable feedback throughout the creative process.</li><li>Ensure visual systems respond effectively to audience behaviour, platform expectations, and campaign objectives.</li><li>Protect visual clarity, structural hierarchy, and platform fit by ensuring all baseline design deliverables pass the following framework gates: Level 0 (Valid): The deliverable is structurally sound, clear, complete, and appropriate for its intended platform. Level 1 (Polished): The deliverable demonstrates refined visual execution, a clear hierarchy, consistency, and the level of craft required for internal approval or client presentation.</li><li>Partner with the Associate Creative Director and other senior creative leaders to strengthen the overall quality and consistency of Tribe X s creative output.</li></ul><p>Concept Development &amp; Creative Storytelling</p><ul><li>Lead the development of campaign concepts and visual territories that can extend across multiple formats, platforms, and audience touchpoints.</li><li>Design environments and visual experiences that balance product focus, storytelling, and premium aesthetics.</li><li>Create and oversee mood boards, treatment decks, styling references, prop lists, composition guidelines, and visual direction systems.</li><li>Ensure every production environment and creative choice supports the intended narrative and campaign objective.</li><li>Build scalable visual systems that maintain creative consistency while allowing flexibility across content ecosystems.</li><li>Collaborate with copywriters, strategists, and other creative disciplines to ensure visual and verbal storytelling work as one cohesive idea.</li><li>Present concepts and visual recommendations clearly to internal stakeholders and clients, confidently explaining the strategic thinking behind creative decisions.</li></ul><p>Production &amp; Execution Leadership</p><ul><li>Provide senior creative leadership throughout pre-production, production, and post-production.</li><li><br></li></ul><p>What You Bring (Qualifications)</p><p>Must Have</p><ul><li>Demonstrated senior-level experience in art direction, visual design, styling, or campaign production, evidenced by the scale, quality, and complexity of work led rather than years of experience alone.</li><li>A strong portfolio demonstrating original campaign thinking, premium visual storytelling, creative maturity, and leadership across multiple platforms.</li><li>Proven experience owning major visual campaigns from strategic brief and concept development through production and final delivery.</li><li>Demonstrated ability to make senior-level creative decisions, guide multidisciplinary teams, and maintain quality across complex campaigns and productions.</li><li>Proven experience leading shoots and productions, including directing key decisions related to styling, casting, set design, composition, framing, lighting, and visual execution.</li><li>Experience presenting and defending creative work to senior internal stakeholders and clients.</li><li>Experience mentoring art directors, designers, or junior creative team members.</li><li>Strong experience collaborating with creative directors, copywriters, strategists, account teams, media teams, and production teams within flat, cross-functional structures.</li><li>Advanced understanding of composition, styling, set design, typography, visual hierarchy, and premium visual language.</li><li>Strong understanding of platform-native visual systems, social-first creative execution, and performance-informed content development.</li><li>Ability to manage creative quality across multiple projects, priorities, and deadlines.</li><li>Ability to balance creative ambition with production feasibility, timelines, budgets, and client requirements.</li><li>Fluency in English, both written and verbal.</li><li>Strong working familiarity with creative project management and collaboration tools.</li></ul><p>Nice to Have</p><ul><li>Strong knowledge of global fashion, design, art, hospitality, and cultural trends.</li><li>Experience contributing to pitches, proactive creative proposals, or new-business opportunities.</li><li>Experience building modular, component-driven layouts tailored to programmatic media testing or performance marketing pipelines.</li><li>Experience working across regional or international brands and culturally diverse audiences.</li><li>Familiarity with emerging creative technologies and AI-supported visual development tools.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated senior-level experience in art direction, visual design, styling, or campaign production, evidenced by the scale, quality, and complexity of work led rather than years of experience alone.</li><li>A strong portfolio demonstrating original campaign thinking, premium visual storytelling, creative maturity, and leadership across multiple platforms.</li><li>Proven experience owning major visual campaigns from strategic brief and concept development through production and final delivery.</li><li>Demonstrated ability to make senior-level creative decisions, guide multidisciplinary teams, and maintain quality across complex campaigns and productions.</li><li>Proven experience leading shoots and productions, including directing key decisions related to styling, casting, set design, composition, framing, lighting, and visual execution.</li><li>Experience presenting and defending creative work to senior internal stakeholders and clients.</li><li>Experience mentoring art directors, designers, or junior creative team members.</li><li>Strong experience collaborating with creative directors, copywriters, strategists, account teams, media teams, and production teams within flat, cross-functional structures.</li><li>Advanced understanding of composition, styling, set design, typography, visual hierarchy, and premium visual language.</li><li>Strong understanding of platform-native visual systems, social-first creative execution, and performance-informed content development.</li><li>Ability to manage creative quality across multiple projects, priorities, and deadlines.</li><li>Ability to balance creative ambition with production feasibility, timelines, budgets, and client requirements.</li><li>Fluency in English, both written and verbal.</li><li>Strong working familiarity with creative project management and collaboration tools.</li><li>Strong knowledge of global fashion, design, art, hospitality, and cultural trends.</li><li>Experience contributing to pitches, proactive creative proposals, or new-business opportunities.</li><li>Experience building modular, component-driven layouts tailored to programmatic media testing or performance marketing pipelines.</li><li>Experience working across regional or international brands and culturally diverse audiences.</li><li>Familiarity with emerging creative technologies and AI-supported visual development tools.</li></ul>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About JLL</h4> <p>We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 105,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p> <p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p> <p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!</p> <h4>Role purpose:</h4> <p>We are currently looking for a Senior Cost Manager.</p> <h4>What this job involves</h4> <ul> <li>Excellent take-off skills required, from both an accuracy and speed perspective.</li> <li>Preparation of budget / pre-contract cost estimates and various stages’ cost plans as required.</li> <li>Preparation of tender evaluation reports.</li> <li>Preparation of bills of quantities.</li> <li>Preparation of pre-tender cost estimates.</li> <li>Reviewing and negotiating prices with contractors.</li> <li>Preparation of contract documents.</li> <li>Reviewing monthly payment valuations.</li> <li>Managing the project’s change control of all additional works as required.</li> <li>Pricing and checking additional works / post-contract cost estimates as required and reviewing their validation / quantification process.</li> <li>Reviewing costings in conjunction with budgets.</li> <li>Preparation of final accounts.</li> <li>Participating in the cost reporting process of the project.</li> <li>Attending site meetings as required.</li> <li>Attending design team meetings as required.</li> <li>Be a strong team player but demonstrate the ability to take a leadership role as part of personal development planning.</li> <li>Represent the company in a professional and diligent manner.</li> </ul> <h4>Desired skills and experience for this role</h4> <ul> <li>As a Senior Cost Manager, the candidate will be leading a team of juniors and graduates to undertake the job responsibilities to be aligned with the business target through the senior management reporting to.</li> <li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li> <li>Candidate to be able to demonstrate experience in the real estate sector.</li> <li>Excellent pre and post contract technical cost and commercial management skills.</li> <li>Articulate in written and oral communication.</li> <li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li> </ul> <h4>Key competencies</h4> <ul> <li>Strong knowledge and track record in the application of IT based solutions.</li> <li>Software skills required in AutoCAD and Microsoft Office.</li> <li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li> <li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li> <li>Associate / Member RICS or in process would be advantageous.</li> <li>A minimum of 15 years of relevant post degree work experience.</li> <li>Experience preferably in construction, fit-out and/or renovation projects.</li> <li>Experience preferably in the Middle East but not essential.</li> </ul> <h4>What you can expect from us</h4> <p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p> <p>Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p> <p>We can’t wait to see where your ambitions take you at JLL. Apply today!</p> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>JLL privacy notice</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p> <p>For additional details please see our career site pages for each country.</p> <p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the company’s official contact resources.</p></p><p></p>

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Scientist contributes to the development and delivery of data science solutions to better enable the planning, decision making, and implementation of organization programmes. It contributes to the design of the products that provide situational awareness, insight, and predictive assessment to guide programme management and execution. It also contributes to identifying significant issues and opportunities to implement innovative approaches and evidence-based reasoning to complex organizational issues. This role contributes to interacting with counterparts and technical staff in relevant organizational units in data analytics, data engineer, data owners and subject matter experts to support data initiatives through building data models to be used in data analysis, prediction in support of organization's requirements and compliance with data governance, protection and security needs. It also contributes to external relationship with the UN funds, programs and other UN specialized agencies, research institutes and business industry, consultants, and NGOs to collaborate and exchange best practices and to update on new products or services. This position is located within the Office of the United Nations Resident Coordinator (Head RCO) in Cairo, Egypt, and reports to the Development Coordination Officer, Strategic Planning and RCO Team Leader. Responsibilities Within delegated authority the incumbent will support on inter-agency UNCT groups, track the Cooperation Framework and perform the following duties:</p><ol><li>Implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.</li><li>Contribute to the identification, analysis and interpretation of trends or patterns, using statistical methods to identify relevant features and variables in structured sources of information and data.</li><li>Implement process improvement mechanisms for data analytics tasks; acquire and clean data from primary or secondary sources and maintain databases/data systems.</li><li>Contribute to the development of reports, dashboards or other tools to effectively summarize findings and convey information to management.</li><li>Track and report on progress regarding department specific data initiatives.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Contribute to data collection and gathering business requirements across departments to identify pain points and support data-driven analysis.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of the current and emerging trends and developments in data analytics best practices, technologies, tools, etc.</li><li>Contribute to data collection and preliminary analysis to support the preparation and verification of data used in model assessments.</li><li>Contribute to the design and development of data science products to reveal insights and to provide an understanding or knowledge of the data that would otherwise not be detected without the application of advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and use of relevant algorithms and computational approaches.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Contribute to activities aimed at building capacity of staff on data analytics, including trainings for staff members and other personnel.</li><li>Contribute to the trainings and workshops on data analytics.</li><li>Contribute to data preparation and preliminary analysis, support team members in data verification and routine reporting tasks, help in administrative aspects of the work plan.</li><li>Perform other related tasks as assigned.</li></ol><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science, economic or social sciences, or a related field, is required. A first-level university degree (Bachelor s degree or equivalent) in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.</p><h2>Work Experience</h2><p>A minimum of two (2) years of progressively responsible experience demonstrating the knowledge, skills and ability to translate business requirements into technical solutions, is required. Knowledge of foundational concepts in data manipulation and data analysis such as data structures and statistical methods is required. Knowledge of the data lifecycle including data collection, data wrangling, analysis, visualization, deployment, monitoring, and reporting is required. Knowledge in database management to extract, transform, and load data from various sources is required. Demonstrated skills in data storytelling and data visualization tools such as Tableau, Power BI, Qlik, and R is required. Demonstrated ability to trouble-shoot and solve complex data problems, is required. Demonstrated experience and skills to communicate complex and technical matters to diverse audiences is required. Experience and knowledge of core data science and analytics concepts, including statistics and predictive modelling is desirable. Demonstrated skills in data integration tools such as Jupyter, Matlab, Knime, SPSS, and SAS is desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</p>