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<p>Job Description: Purpose of Role The Finance Manaher, Logistics serves as a trusted partner in the organization and provides financial leadership for the Supply Chain team. This role is responsible for monitoring and providing financial analysis and insight to deliver the value creation agenda with the Supply Chain team. The role is responsible on supporting Factory and Market Logistics and Inventory planning/forecasting process for MEA Markets and Factories. This role takes the wholistic End-to-End lead in managing LCC and Inventory value creation and is accountable for short-term and long-term activities within the MEA Network. Every associate at Mars has responsibility for the achievement of quality and food safety. Principal Accountabilities Provides accurate and timely insights and information to the Supply organization in the following capacity: Contributes to an engaging, high-performance learning environment Serve as the Finance Business Partner for MEA Supply Chain team and Finance team: LCC actual costs understanding and forecasting for MEA Markets and Factories Inventory level for Markets and Factories; Cash impact Partnering with Supply Chain on Value Leadership initiatives and projects Supporting Supply Chain with Projects Work closely with FP&A team to consolidate the LCC and Inventory inputs and understand the periods actuals Manages ad-hoc financial reporting activities. Identifying risks and opportunities and making recommendations for future actions Responsible for generating and sharing insights that drive efficiency, continuous improvement and operational excellence in the supply network. Supports strong financial and governance acumen in team Coordinates the strategic planning cycles for Supply. Drive Integration for LCC from finance perspective Contributes to the culture of accountability and responsibility by tracking action plans for key initiatives, addressing root cause issues to drive sustainable operating improvements. Identify trade-offs and escalate operating plan variances as appropriate. undefined Key Supporting Competencies Conflict Management Dealing with Ambiguity Drive for Results Peer Relationships Decision QualityCommand Skills PlanningStanding Aloneundefined Key Functional Skills/Knowledge Technical understanding of process improvement, project management, and planning. Ability to meet deadlines under time constraints. Working knowledge of Supply processes (Demand Planning, Logistics, S&OP, Inventory flow and control, etc.) General business acumen with demonstrated ability to understand the functional interdependenciesAbility to motivate others, communicate with all levels of organization and influence decisions throughout the organization.Financial Insights and Analysis Well understanding of systems and processes, as well as digital tools to derive critical insights from this information, and the effective communication of financial information and insights to the business. Financial Shaping and Decision Making The knowledge and application of financial shaping philosophy and development and implementation of processes and tools used to shape the financial performance of the business and evaluate the activities and investments involved in deploying strategy.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications Bachelor s Degree in Accounting, Finance or related field 5+ years relevant work experience, with manufacturing or supply chain business partnering experience Preferred Qualifications Master s Degree/MBA, CPA or CMA</p>
<p>We are seeking an experienced Senior Linux & Database Infrastructure Engineer to drive the reliability, scalability, and performance of our mission-critical, large-scale telecom environment. In this high-impact role, you will transition from routine operational maintenance to architecting, optimizing, and managing high-availability database clusters, containerized environments, cloud virtualization, and enterprise Linux platforms.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>1. Database Administration & Optimization</p><ul><li>Architect, deploy, and maintain high-availability relational database infrastructure (Oracle, PostgreSQL, GaussDB, or MySQL) in active-active/active-standby configurations.</li><li>Perform advanced database tuning, query optimization, indexing strategies, table partitioning, and capacity planning.</li><li>Manage complex database backups, point-in-time recovery (PITR), disaster recovery (DR) drills, and multi-terabyte data migration projects under tight SLAs.</li></ul><p>2. Cloud & Container Orchestration (OpenStack & Kubernetes)</p><ul><li>Administer, scale, and troubleshoot enterprise OpenStack environments (compute nodes, Glance, Nova, Neutron networking, and Cinder storage).</li><li>Manage, configure, and operate production-grade Kubernetes clusters and Docker container environments for microservice deployments.</li><li>Oversee container networking (CNI), storage interfaces (CSI), ingress controllers, and service meshes across hybrid infrastructure.</li></ul><p>3. Enterprise Linux & Infrastructure Operations</p><ul><li>Serve as the senior administrator for enterprise Linux platforms (RHEL, CentOS, Ubuntu Enterprise), including deep kernel parameter tuning, LVM management, and storage/SAN integration.</li><li>Perform L2/L3 incident handling, advanced system troubleshooting, and deep-dive Root Cause Analysis (RCA) for platform outages.</li><li>Automate infrastructure provisioning, configuration management, and patching using Ansible, Terraform, Python, and Shell scripting.</li></ul><p>4. Advanced Networking & Security Integration</p><ul><li>Configure and troubleshoot complex Linux networking stacks, including routing tables, VLAN tagging, bonding, iptables/firewalls, and Open vSwitch (OVS).</li><li>Manage system-level network security, SSL/TLS certificate lifecycles, SSH hardening, and user access management (IAM/SUDO policies).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications</h2><p>Education: Bachelor's degree in Computer Science, Telecommunications Engineering, Information Systems, or a related technical field.</p><p>Experience: 5+ years of hands-on professional experience in Enterprise Systems Administration, Database Administration, and Infrastructure Engineering within large-scale production environments (Telecom experience preferred).</p><h2>Technical Expertise</h2><p>Advanced Linux Administration: Deep expertise in Linux CLI, systemd, kernel optimization, memory management, storage subsystems (SAN/NAS/NFS), and storage management.</p><p>Database Administration & SQL: Mastery in relational database management systems (RDBMS), SQL execution plan analysis, high availability (RAC/Data Guard/Replication), schema partitioning, and automated backup strategies.</p><p>Cloud & Virtualization: Strong hands-on experience managing OpenStack tenants/infrastructure and core virtualized components.</p><p>Container Orchestration: Direct experience building and managing Docker containers and production Kubernetes clusters.</p><p>Enterprise Networking: Solid grasp of TCP/IP, OSI layers, DNS, routing protocols, NAT/CGNAT, firewalls, and network troubleshooting utilities (netstat, ss, tcpdump).</p><p>Automation & IaC: Proficiency in Shell scripting, Python, and configuration management tools (e.g., Ansible).</p><h2>Preferred Certifications (Highly Regarded)</h2><ul><li>Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)</li><li>Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA)</li><li>Oracle Certified Professional (OCP) or equivalent RDBMS certification</li><li>Certified OpenStack Administrator (COA)</li><li>Cisco Certified Network Associate (CCNA) / Professional (CCNP)</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Senior Linux & Database Infrastructure Engineer </strong></p><br><br>
<p><strong>Location:</strong> Cairo, Egypt <strong>Experience Level:</strong> 5+ Years</p><br><br>
<p><strong>About the Role</strong></p><br><br>
<p>We are seeking an experienced Senior Linux & Database Infrastructure Engineer to drive the reliability, scalability, and performance of our mission-critical, large-scale telecom environment. In this high-impact role, you will transition from routine operational maintenance to architecting, optimizing, and managing high-availability database clusters, containerized environments, cloud virtualization, and enterprise Linux platforms.</p><br><br>
<p><strong>Key Responsibilities</strong></p><br><br>
<p><strong>1. Database Administration & Optimization</strong></p><br><br>
<ul>
<li>Architect, deploy, and maintain high-availability relational database infrastructure (Oracle, PostgreSQL, GaussDB, or MySQL) in active-active/active-standby configurations.</li>
<li>Perform advanced database tuning, query optimization, indexing strategies, table partitioning, and capacity planning.</li>
<li>Manage complex database backups, point-in-time recovery (PITR), disaster recovery (DR) drills, and multi-terabyte data migration projects under tight SLAs.</li>
</ul>
<p><strong>2. Cloud & Container Orchestration (OpenStack & Kubernetes)</strong></p><br><br>
<ul>
<li>Administer, scale, and troubleshoot enterprise OpenStack environments (compute nodes, Glance, Nova, Neutron networking, and Cinder storage).</li>
<li>Manage, configure, and operate production-grade Kubernetes clusters and Docker container environments for microservice deployments.</li>
<li>Oversee container networking (CNI), storage interfaces (CSI), ingress controllers, and service meshes across hybrid infrastructure.</li>
</ul>
<p><strong>3. Enterprise Linux & Infrastructure Operations</strong></p><br><br>
<ul>
<li>Serve as the senior administrator for enterprise Linux platforms (RHEL, CentOS, Ubuntu Enterprise), including deep kernel parameter tuning, LVM management, and storage/SAN integration.</li>
<li>Perform L2/L3 incident handling, advanced system troubleshooting, and deep-dive Root Cause Analysis (RCA) for platform outages.</li>
<li>Automate infrastructure provisioning, configuration management, and patching using Ansible, Terraform, Python, and Shell scripting.</li>
</ul>
<p><strong>4. Advanced Networking & Security Integration</strong></p><br><br>
<ul>
<li>Configure and troubleshoot complex Linux networking stacks, including routing tables, VLAN tagging, bonding, iptables/firewalls, and Open vSwitch (OVS).</li>
<li>Manage system-level network security, SSL/TLS certificate lifecycles, SSH hardening, and user access management (IAM/SUDO policies).</li>
</ul>
<p><strong>Required Qualifications</strong></p><br><br>
<p><strong> Education: </strong>Bachelor's degree in Computer Science, Telecommunications Engineering, Information Systems, or a related technical field.</p><br><br>
<p><strong> Experience: </strong>5+ years of hands-on professional experience in Enterprise Systems Administration, Database Administration, and Infrastructure Engineering within large-scale production environments (Telecom experience preferred).</p><br><br>
<p><strong>Technical Expertise</strong></p><br><br>
<ul>
<li>Advanced Linux Administration: Deep expertise in Linux CLI, systemd, kernel optimization, memory management, storage subsystems (SAN/NAS/NFS), and storage management.</li>
<li>Database Administration & SQL: Mastery in relational database management systems (RDBMS), SQL execution plan analysis, high availability (RAC/Data Guard/Replication), schema partitioning, and automated backup strategies.</li>
<li>Cloud & Virtualization: Strong hands-on experience managing OpenStack tenants/infrastructure and core virtualized components.</li>
<li>Container Orchestration: Direct experience building and managing Docker containers and production Kubernetes clusters.</li>
<li>Enterprise Networking: Solid grasp of TCP/IP, OSI layers, DNS, routing protocols, NAT/CGNAT, firewalls, and network troubleshooting utilities (netstat, ss, tcpdump).</li>
<li>Automation & IaC: Proficiency in Shell scripting, Python, and configuration management tools (e.g., Ansible).</li>
</ul>
<p><strong>Preferred </strong></p><br><br>
<p><strong>Certifications (Highly Regarded):</strong></p><br><br>
<ul>
<li>Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)</li>
<li>Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA)</li>
<li>Oracle Certified Professional (OCP) or equivalent RDBMS certification</li>
<li>Certified OpenStack Administrator (COA)</li>
<li>Cisco Certified Network Associate (CCNA) / Professional (CCNP)</li>
</ul><br> </div>
Leverage your abilities and join one of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors.<br><br>As a <strong>Microsoft Dynamics 365 CRM Developer</strong>, you will design, configure, customize, and support CRM solutions to meet business requirements and deliver effective software solutions. The ideal candidate will have strong technical expertise in Microsoft Dynamics 365, with hands-on experience in C#, JavaScript, .NET, SQL, and system integrations. You will be responsible for analyzing requirements, developing and customizing CRM solutions, troubleshooting technical issues, and collaborating with clients and cross-functional teams to ensure successful implementation and alignment with business goals.<br><br><strong>Work Location:</strong> Cairo, Egypt.<br><br><strong>Key Accountabilities<br><br></strong><ul><li>Analyze, gather, and document business and technical requirements related to Microsoft Dynamics 365 CRM implementations.</li><li>Conduct workshops and discussions with clients and internal stakeholders to understand business processes and translate requirements into effective CRM solutions.</li><li>Configure and customize Microsoft Dynamics 365 CRM, including entities, forms, workflows, business rules, and other system components.</li><li>Develop and implement custom CRM solutions using C#, JavaScript, and .NET to extend system functionality and meet specific business requirements.</li><li>Troubleshoot, debug, and resolve technical issues within Dynamics 365 CRM, ensuring system stability and optimal performance.</li><li>Design and support data migration activities, including data validation, cleansing, mapping, and integrity checks.</li><li>Develop and support integrations between Dynamics 365 CRM and external systems using RESTful APIs, middleware, and other integration technologies.</li><li>Provide end-user training and post-implementation support, addressing user queries and resolving system-related issues.</li><li>Maintain comprehensive technical and functional documentation, including system configurations, customizations, processes, user manuals, and training materials.</li><li>Collaborate closely with Business Analysts, Developers, Project Managers, and other cross-functional teams to ensure successful project delivery.</li><li>Work directly with customers and stakeholders to ensure CRM solutions are aligned with business objectives and requirements.</li><li>Ensure solutions follow Microsoft Dynamics 365 best practices, development standards, and implementation methodologies.</li><li>Support continuous improvement of CRM solutions by identifying opportunities for system enhancements, process optimization, and improved user experience.<br><br></li></ul><strong>Knowledge, Skills, And Experience<br><br></strong><strong>We Are Looking For: <br><br></strong><ul><li>Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field.</li><li>Proven experience of 1 to 3 years as a Microsoft Dynamics 365 CRM Developer, CRM Developer, Technical Consultant, or similar role.</li><li>Previous experience within BFSI, banking, financial services, or insurance.</li><li>Hands-on experience with Microsoft Dynamics 365 CRM, including configuration and customization.</li><li>Strong understanding of CRM modules such as Sales, Customer Service, and Marketing.</li><li>Strong programming skills in C#, JavaScript, and .NET.</li><li>Good understanding of RESTful APIs, middleware, and system integration techniques.</li><li>Solid knowledge of relational databases and SQL.</li><li>Experience with data migration, data validation, and data cleansing.</li><li>Strong troubleshooting, debugging, and analytical skills.</li><li>Excellent communication and interpersonal skills with the ability to interact effectively with clients, business users, and technical teams.</li><li>Strong documentation and problem-solving skills.</li><li>Ability to work effectively in a client-facing and fast-paced environment and manage multiple requirements and priorities.</li><li>Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate or equivalent certification is a plus.</li></ul>
<p>Leverage your abilities and join one of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors. As a Microsoft Dynamics 365 CRM Developer , you will design, configure, customize, and support CRM solutions to meet business requirements and deliver effective software solutions. The ideal candidate will have strong technical expertise in Microsoft Dynamics 365, with hands-on experience in C#, JavaScript, .NET, SQL, and system integrations. You will be responsible for analyzing requirements, developing and customizing CRM solutions, troubleshooting technical issues, and collaborating with clients and cross-functional teams to ensure successful implementation and alignment with business goals. Work Location: Cairo, Egypt. Key Accountabilities Analyze, gather, and document business and technical requirements related to Microsoft Dynamics 365 CRM implementations. Conduct workshops and discussions with clients and internal stakeholders to understand business processes and translate requirements into effective CRM solutions. Configure and customize Microsoft Dynamics 365 CRM, including entities, forms, workflows, business rules, and other system components. Develop and implement custom CRM solutions using C#, JavaScript, and .NET to extend system functionality and meet specific business requirements. Troubleshoot, debug, and resolve technical issues within Dynamics 365 CRM, ensuring system stability and optimal performance. Design and support data migration activities, including data validation, cleansing, mapping, and integrity checks. Develop and support integrations between Dynamics 365 CRM and external systems using RESTful APIs, middleware, and other integration technologies . Provide end-user training and post-implementation support, addressing user queries and resolving system-related issues. Maintain comprehensive technical and functional documentation, including system configurations, customizations, processes, user manuals, and training materials. Collaborate closely with Business Analysts, Developers, Project Managers, and other cross-functional teams to ensure successful project delivery. Work directly with customers and stakeholders to ensure CRM solutions are aligned with business objectives and requirements. Ensure solutions follow Microsoft Dynamics 365 best practices, development standards, and implementation methodologies . Support continuous improvement of CRM solutions by identifying opportunities for system enhancements, process optimization, and improved user experience.</p><p><strong>Desired Candidate Profile</strong></p><h4>Knowledge, Skills, and Experience We Are Looking For:</h4><ul><li>Bachelor s degree in Computer Science, Information Technology, Business Information Systems , or a related field.</li><li>Proven experience of 1 to 3 years as a Microsoft Dynamics 365 CRM Developer, CRM Developer, Technical Consultant, or similar role .</li><li>Previous experience within BFSI, banking, financial services, or insurance .</li><li>Hands-on experience with Microsoft Dynamics 365 CRM , including configuration and customization.</li><li>Strong understanding of CRM modules such as Sales, Customer Service, and Marketing .</li><li>Strong programming skills in C#, JavaScript, and .NET .</li><li>Good understanding of RESTful APIs, middleware, and system integration techniques .</li><li>Solid knowledge of relational databases and SQL .</li><li>Experience with data migration, data validation, and data cleansing .</li><li>Strong troubleshooting, debugging, and analytical skills.</li><li>Excellent communication and interpersonal skills with the ability to interact effectively with clients, business users, and technical teams .</li><li>Strong documentation and problem-solving skills.</li><li>Ability to work effectively in a client-facing and fast-paced environment and manage multiple requirements and priorities.</li><li>Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate or equivalent certification is a plus.</li></ul>
<strong>About Accenture<br><br></strong>Accenture is a leading solutions and global professional services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 779,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most AI-enabled, client-focused, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.<br><br> <br><br><strong>Accenture | Let there be change<br><br></strong>Across industries and around the world, we’re creating better experiences for people using emerging technologies and human ingenuity. Together, we can reinvent anything<br><br><strong>Role Overview<br><br></strong>As an <strong>Automation Tester Lead</strong> at Accenture, you will ensure the highest quality of Dynamics 365 Customer Engagement (CE) solutions through comprehensive testing, defect management, and continuous improvement of QA processes. You will validate functional and non-functional requirements, support automation initiatives, and collaborate closely with developers and functional consultants to deliver exceptional solutions aligned with Microsoft best practices.<br><br><strong>Key Responsibilities<br><br><br></strong><li> Testing<br></li><li>Create, execute, and maintain test plans and test cases for Dynamics 365 CE applications, including Sales, Customer Service, and Marketing modules.<br></li><li>Perform functional, regression, integration, and performance testing to ensure solution quality.<br></li><li>Validate CRM customizations, such as Plugins, Workflows, PCF controls, and Power Platform components.<br></li><li> Defect Management<br></li><li>Identify, document, and track defects using tools like Azure DevOps or similar platforms.<br></li><li>Collaborate with development teams to ensure timely resolution of defects and issues.<br></li><li> Quality Assurance<br></li><li>Ensure all deliverables meet quality standards through rigorous testing and validation processes.<br></li><li>Participate in code reviews and provide feedback from a QA perspective to improve overall solution quality.<br></li><li> Automation<br></li><li>Implement and maintain automated test scripts using tools like Selenium, EasyRepro, or custom frameworks.<br></li><li>Integrate automated testing into CI/CD pipelines using Azure DevOps to streamline delivery processes.<br></li><li> Documentation<br></li><li>Maintain comprehensive documentation of test plans, test cases, defect reports, and test results to ensure traceability and knowledge sharing.<br></li><li>Experience:<br></li><li>5–8 years of experience in software testing, with Knowledge on Dynamics 365 CE.<br></li><li>Technical Expertise:<br></li><li>Strong understanding of testing methodologies and best practices.<br></li><li>Knowledge with Dynamics 365 CE modules, including Sales, Customer Service, and Marketing.<br></li><li>Proficiency in automated testing tools, such as LeapWork, Selenium, or EasyRepro.<br></li><li>Experience using SQL for database validation and testing.<br></li><li>Familiarity with Agile/Scrum methodologies and Azure DevOps Test Plans.<br></li><li>Experience using M365 CoPilot for test case generation.<br><br></li><strong>Preferred Skills<br><br><br></strong><li>Experience in performance testing and API testing.<br></li><li>Knowledge of Power Platform tools, including Power Apps and Power Automate.<br></li><li>Exposure to Copilot and AI-driven CRM features.<br><br><br></li><strong>Certifications (Preferred)<br><br><br></strong><li>Microsoft Certified: Dynamics 365 Fundamentals<br></li><li>Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate<br></li><li>ISTQB Certified Tester<br><br><br></li>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Leverage your abilities and joinone of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors.</p><br><p>As a <strong>Microsoft Dynamics 365 CRM Developer</strong>, you will design, configure, customize, and support CRM solutions to meet business requirements and deliver effective software solutions. The ideal candidate will have strong technical expertise in Microsoft Dynamics 365, with hands-on experience in C#, JavaScript, .NET, SQL, and system integrations. You will be responsible for analyzing requirements, developing and customizing CRM solutions, troubleshooting technical issues, and collaborating with clients and cross-functional teams to ensure successful implementation and alignment with business goals. </p><br><strong>Work Location:</strong> Cairo, Egypt.<strong>Key Accountabilities</strong><ul><li>Analyze, gather, and document business and technical requirements related to Microsoft Dynamics 365 CRM implementations.</li><li>Conduct workshops and discussions with clients and internal stakeholders to understand business processes and translate requirements into effective CRM solutions.</li><li>Configure and customize Microsoft Dynamics 365 CRM, including entities, forms, workflows, business rules, and other system components.</li><li>Develop and implement custom CRM solutions using <strong>C#, JavaScript, and .NET</strong> to extend system functionality and meet specific business requirements.</li><li>Troubleshoot, debug, and resolve technical issues within Dynamics 365 CRM, ensuring system stability and optimal performance.</li><li>Design and support data migration activities, including data validation, cleansing, mapping, and integrity checks.</li><li>Develop and support integrations between Dynamics 365 CRM and external systems using <strong>RESTful APIs, middleware, and other integration technologies</strong>.</li><li>Provide end-user training and post-implementation support, addressing user queries and resolving system-related issues.</li><li>Maintain comprehensive technical and functional documentation, including system configurations, customizations, processes, user manuals, and training materials.</li><li>Collaborate closely with <strong>Business Analysts, Developers, Project Managers, and other cross-functional teams</strong> to ensure successful project delivery.</li><li>Work directly with customers and stakeholders to ensure CRM solutions are aligned with business objectives and requirements.</li><li>Ensure solutions follow <strong>Microsoft Dynamics 365 best practices, development standards, and implementation methodologies</strong>.</li><li>Support continuous improvement of CRM solutions by identifying opportunities for system enhancements, process optimization, and improved user experience.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We Are Looking For: <br></strong></p><br><ul><li>Bachelor’s degree in <strong>Computer Science, Information Technology, Business Information Systems</strong>, or a related field.</li><li>Proven experience of <strong>1 to 3 years</strong> as a <strong>Microsoft Dynamics 365 CRM Developer, CRM Developer, Technical Consultant, or similar role</strong>.</li><li>Previous experience within <strong>BFSI, banking, financial services, or insurance</strong>.</li><li>Hands-on experience with <strong>Microsoft Dynamics 365 CRM</strong>, including configuration and customization.</li><li>Strong understanding of CRM modules such as <strong>Sales, Customer Service, and Marketing</strong>.</li><li>Strong programming skills in <strong>C#, JavaScript, and .NET</strong>.</li><li>Good understanding of <strong>RESTful APIs, middleware, and system integration techniques</strong>.</li><li>Solid knowledge of <strong>relational databases and SQL</strong>.</li><li>Experience with <strong>data migration, data validation, and data cleansing</strong>.</li><li>Strong troubleshooting, debugging, and analytical skills.</li><li>Excellent communication and interpersonal skills with the ability to interact effectively with <strong>clients, business users, and technical teams</strong>.</li><li>Strong documentation and problem-solving skills.</li><li>Ability to work effectively in a <strong>client-facing and fast-paced environment</strong> and manage multiple requirements and priorities.</li><li><strong>Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate</strong> or equivalent certification is a plus.</li></ul> </div>
<p>Leverage your abilities and join one of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors.</p><p>As a <strong>Microsoft Dynamics 365 CRM Developer</strong>, you will design, configure, customize, and support CRM solutions to meet business requirements and deliver effective software solutions. The ideal candidate will have strong technical expertise in Microsoft Dynamics 365, with hands-on experience in C#, JavaScript, .NET, SQL, and system integrations. You will be responsible for analyzing requirements, developing and customizing CRM solutions, troubleshooting technical issues, and collaborating with clients and cross-functional teams to ensure successful implementation and alignment with business goals.</p><p><strong>Work Location:</strong> Cairo, Egypt.</p><p><strong>Key Accountabilities </strong></p><ul><li>Analyze, gather, and document business and technical requirements related to Microsoft Dynamics 365 CRM implementations.</li><li>Conduct workshops and discussions with clients and internal stakeholders to understand business processes and translate requirements into effective CRM solutions.</li><li>Configure and customize Microsoft Dynamics 365 CRM, including entities, forms, workflows, business rules, and other system components.</li><li>Develop and implement custom CRM solutions using <strong>C#, JavaScript, and .NET</strong> to extend system functionality and meet specific business requirements.</li><li>Troubleshoot, debug, and resolve technical issues within Dynamics 365 CRM, ensuring system stability and optimal performance.</li><li>Design and support data migration activities, including data validation, cleansing, mapping, and integrity checks.</li><li>Develop and support integrations between Dynamics 365 CRM and external systems using <strong>RESTful APIs, middleware, and other integration technologies</strong>.</li><li>Provide end-user training and post-implementation support, addressing user queries and resolving system-related issues.</li><li>Maintain comprehensive technical and functional documentation, including system configurations, customizations, processes, user manuals, and training materials.</li><li>Collaborate closely with <strong>Business Analysts, Developers, Project Managers, and other cross-functional teams</strong> to ensure successful project delivery.</li><li>Work directly with customers and stakeholders to ensure CRM solutions are aligned with business objectives and requirements.</li><li>Ensure solutions follow <strong>Microsoft Dynamics 365 best practices, development standards, and implementation methodologies</strong>.</li><li>Support continuous improvement of CRM solutions by identifying opportunities for system enhancements, process optimization, and improved user experience.</li></ul><p><strong>Knowledge, Skills, and Experience</strong></p><p><strong>We Are Looking For:</strong></p><ul><li>Bachelor’s degree in <strong>Computer Science, Information Technology, Business Information Systems</strong>, or a related field.</li><li>Proven experience of <strong>1 to 3 years</strong> as a <strong>Microsoft Dynamics 365 CRM Developer, CRM Developer, Technical Consultant, or similar role</strong>.</li><li>Previous experience within <strong>BFSI, banking, financial services, or insurance</strong>.</li><li>Hands-on experience with <strong>Microsoft Dynamics 365 CRM</strong>, including configuration and customization.</li><li>Strong understanding of CRM modules such as <strong>Sales, Customer Service, and Marketing</strong>.</li><li>Strong programming skills in <strong>C#, JavaScript, and .NET</strong>.</li><li>Good understanding of <strong>RESTful APIs, middleware, and system integration techniques</strong>.</li><li>Solid knowledge of <strong>relational databases and SQL</strong>.</li><li>Experience with <strong>data migration, data validation, and data cleansing</strong>.</li><li>Strong troubleshooting, debugging, and analytical skills.</li><li>Excellent communication and interpersonal skills with the ability to interact effectively with <strong>clients, business users, and technical teams</strong>.</li><li>Strong documentation and problem-solving skills.</li><li>Ability to work effectively in a <strong>client-facing and fast-paced environment</strong> and manage multiple requirements and priorities.</li><li><strong>Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate</strong> or equivalent certification is a plus.</li></ul><p><br></p>
<strong>The Product Manager</strong> will join our MEA & India Nalco Water Product Line Management Team to help our customers meet their goals, drive value delivery to differentiate Ecolab from our competition, and impact the achievement of our ambitious growth targets. The product manager will be responsible for the continuous development of several product lines to enable our customers to meet their operational & sustainability goals and achieve profitable growth for Ecolab.<br><br><strong>What will you do?<br><br></strong><ul><li>Partner with one or more Nalco Water divisions to drive growth by collaborating on the Innovation projects and strategic growth bets.</li><li>Based on an understanding of our customer needs, continuously develop & optimize a portfolio of water treatment products to enable sustainable and profitable growth aligned with divisional priorities/goals and an understanding of our customers’ needs.</li><li>Own a healthy offering with differentiated, cost competitive and regulatory compliant products to create customer value</li><li>Collaborate with global & regional RD&E and divisional marketing teams to develop and commercialize new offerings and to lead cross divisional innovation projects in the IMEA region to meet our financial targets.</li><li>Drive the improvement of the portfolio competitiveness through cost savings/avoidance projects with cross functional teams.</li><li>Support the sales teams with marketing materials such as a product compendium, product selection guides and corresponding training.</li><li>Own competitive intelligence and market analysis to identify market trends to meet unmet customer needs and to propose M&As</li><li>Stay current on market standards, trends and practices and understand impact on Ecolab product line and business.<br><br></li></ul><strong>What’s In It For You<br><br></strong><ul><li>Be part of a team managing a portfolio of 500+ products that generate $300M+ of sales across 5 divisions (Light, Heavy, Paper, Mining & Downstream) in a dynamic & high growth region</li><li>The opportunity to take on some of the world’s most meaningful challenges, helping customers with their water, food safety, health and climate goals.</li><li>The ability to make an impact and shape your career with a company that is passionate about growth.</li><li>The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</li><li>A flexible and autonomous work atmosphere.</li><li>An international company culture where safety is key and offers various possibilities for personal development and career growth.<br><br></li></ul><strong>Minimum Qualifications<br><br></strong><ul><li>Education: Chemist, chemical engineer, or related engineering or science educations with a bachelor or master</li><li>8 years + experience in the water treatment industry.</li><li>Business-to-business marketing experience.</li><li>Ability to relate to influential people and complex organizational structures; strong interpersonal and relationship building skills.</li><li>Project Management skills.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>MBA, preferably in Marketing<br><br></li></ul><strong>Our Commitment to a Culture of Inclusion & Belonging<br><br></strong>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Manager, Internationalization - Office of Internationalization and Partnerships, Onsi Sawiris School of Business
Education & Training
<p><strong>Reports to:</strong> Associate Dean for Graduate Studies and Research</p><p><br></p><p><strong>Purpose: </strong></p><p>This position will focus on creating new links with international partners to expand opportunities for incoming students and faculty at The American University in Cairo (AUC). This involves designing and implementing specific programs and activities in collaboration with relevant AUC and school counterparts to enhance the experience for incoming individuals. Additionally, efforts are directed towards identifying and cultivating new areas for collaboration with all partners, fostering broader engagement. To elevate the school's global presence, strategies include engaging with international organizations and hosting major international events. Furthermore, managing the development of creative activities aims to increase the international exposure of students within the school of business.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Direct the internal process for partnerships and agreements</li><li>Manage records of academic partnership agreements</li><li>Represent the school with international consortia as the focal point from the school</li><li>Analyze statistical analysis and trends regarding internationalization, including number of non-national faculty, number of international degree-seeking students, number of inbound international study aboard students, number of outgoing students on exchange, and number of students participating in international competitions, on a periodic basis and disseminate it among different constituencies</li><li>Identify and pursue different opportunities for student and faculty international activities and travel opportunities such as events for international students and international competitions events</li><li>Orchestrate all international activities of the school</li><li>Develop a comprehensive database of faculty international mobility</li><li>Oversee the development of relevant communication materials and social media content</li><li>Manage School memberships in international associations</li><li>Identify new partners for executive education</li><li>Evaluate and strengthen relationship with current partners</li><li>Lead and integrate the school’s international programs, activities and new initiatives and ensure alignment of all international activities, programs with the internationalization strategies of the school and of AUC</li><li>Serve as the primary liaison with AUC’s relevant central offices such as IPO, Students’ Life, Registrar, ALID and others</li><li>Launch and manage new international programs</li><li>Manage and supervise international events to strengthen the school’s position internationally</li><li>Maintain and update records of academic partnership agreements</li><li>Analyze trends regarding internationalization and make the necessary recommendations for the school strategy</li><li>Strengthen school offerings and its position among top international schools</li><li>Lead, mentor, and manage the staff in the office</li></ul><p><br></p><p><strong>Requirements:</strong></p><p><strong>Minimum Education Requirements:</strong></p><ul><li>Bachelor’s degree in business administration or relevant field is required</li><li>Master’s degree is preferrable</li></ul><p><br></p><p><strong>Experience:</strong></p><ul><li>A minimum of 10 years of experience with three years in a relevant field</li></ul><p><br></p><p><strong>Skills:</strong></p><ul><li>Excellent written and spoken English</li><li>Ability to work as part of a team</li><li>Microsoft Office</li><li>Delegation and organizational skills</li><li>Strong Leadership skills</li><li>Good communication and presentation skills</li><li>Management capabilities</li><li>Negotiating and problem-solving skills</li></ul><p><br></p><p><strong><em>This position is open until October 4, 2026</em></strong></p><p><em>Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted</em></p><p><br></p><p>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."</p><p><br></p><p><em>“We thank all individuals who have expressed interest in working at The American University in Cairo.”</em></p>
<p>Handle complex technical issues escalated from L1 and L2 support teams. Troubleshoot advanced Linux, server, network, cloud, and application-layer issues. Perform root-cause analysis for system failures, performance problems, and security incidents. Manage and optimize Linux servers, Windows Servers, virtual machines, web servers, databases, and cloud infrastructure. Maintain high availability, reliability, and performance of critical systems. Manage and support AWS, Azure, and GCP environments. Configure and maintain web hosting platforms including Apache, Nginx, cPanel, Plesk, and WHM. Implement automation and Infrastructure-as-Code using tools such as Ansible, Terraform, Puppet, Bash, Python, or PowerShell . Support CI/CD pipelines and automated application deployments. Monitor infrastructure using tools such as Zabbix, Nagios, Prometheus, and Grafana . Analyze system and application logs using platforms such as ELK Stack and Splunk . Manage and troubleshoot networking technologies including TCP/IP, DNS, BGP, VPNs, firewalls, load balancing, and SSL/TLS. Implement and maintain infrastructure security controls, including WAF, IDS/IPS, IAM, SIEM, and DDoS protection. Perform system patching, security hardening, and vulnerability remediation. Design and maintain backup, restore, high-availability, and disaster recovery solutions. Participate in capacity planning and infrastructure scaling. Create and maintain technical documentation, SOPs, and troubleshooting guides. Collaborate with developers, network engineers, cloud engineers, and other IT teams. Mentor and provide technical training to L1 and L2 engineers. Participate in rotational on-call and emergency support when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications 7+ years of experience in Linux system administration, cloud hosting, IT infrastructure, or related fields. Strong hands-on experience with Linux , particularly Ubuntu, RHEL, and CentOS. Strong knowledge of Windows Server and virtualization technologies such as VMware, KVM, and Hyper-V. Experience with at least one major cloud platform: AWS, Azure, or GCP . Strong understanding of web hosting technologies and platforms. Proficiency in scripting and automation using Bash, Python, Ansible, Terraform, or PowerShell . Advanced knowledge of networking and infrastructure technologies. Experience with monitoring, logging, security, and incident-response tools. Strong understanding of databases such as MySQL, PostgreSQL, MongoDB, and Redis . Strong troubleshooting and problem-solving abilities. Excellent verbal and written communication skills. Ability to work independently and effectively under pressure. Willingness to work US Central Time and participate in rotational on-call support.</p><p>Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Relevant professional certifications such as: RHCE AWS Certified Solutions Architect Microsoft Azure Solutions Architect Expert Google Cloud Professional Cloud Architect VMware VCP Certified Kubernetes Administrator (CKA) Terraform Associate Cisco CCNP/CCIE CISSP or CEH Experience with Kubernetes and containerized environments. Experience with CI/CD and DevOps practices. Experience working with ISO 27001, PCI-DSS, GDPR, or similar compliance standards. Previous experience training or mentoring technical teams.</p><p>Candidate Requirements Must be willing to work US Central Time (CT) . Must be willing to participate in rotational shifts and on-call/emergency support . Immediate joiners or candidates available within 30 60 days are preferred. Candidates should demonstrate strong professional communication and the ability to clearly explain technical issues and solutions. Successful candidates may be required to complete a hands-on technical assessment focused on L3 Linux system administration, troubleshooting, networking, cloud infrastructure, and web hosting.</p>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li><li>Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service</li><li>Meet and greet VIP guests personally</li><li>Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li><li>Prepare compendiums prior guest arrival and check-into system if necessary</li><li>Maintain close contact with Airport Concierge for new arrivals and departures</li><li>Update and maintain repeat guest history system</li><li>Promote Inter-Hotel sales and in-house facilities</li><li>Send prepared welcome cards and amenities to room prior to guest arrival</li><li>Attend to special requests by guests</li><li>Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li><li>Prepare requisitions for amenities on a timely basis</li><li>Performs related duties and special projects assigned</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li><li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li><li><strong>Fluent English language proficiency (written and verbal). </strong></li><li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li><li>Strong organizational and time management abilities with meticulous attention to detail</li><li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li><li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li><li>Professional presentation standards and impeccable personal grooming habits</li><li>Proficiency with hotel property management systems and basic computer applications</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with Opera property management system or similar hospitality software</li><li>Certification in hospitality customer service or guest relations</li><li>Experience in a luxury or upscale hotel environment</li><li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li><li>Strong conflict resolution and problem-solving capabilities</li><li>Cultural awareness and sensitivity in a multicultural workplace setting</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<p><b>Job Description:</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p><b>Purpose of Role</b></p><br><p><span>The Finance Manaher, Logistics serves as a trusted partner in the organization and provides financial leadership for the Supply Chain team. This role is responsible for monitoring and providing financial analysis and insight to deliver the value creation agenda with the Supply Chain team</span>. The role is responsible on supporting Factory and Market Logistics and Inventory planning/forecasting process for MEA Markets and Factories. This role takes the wholistic End-to-End lead in managing LCC and Inventory value creation and is accountable for short-term and long-term activities within the MEA Network. Every associate at Mars has responsibility for the achievement of quality and food safety.</p><br><p><b>Principal Accountabilities</b></p><br><p>Provides accurate and timely insights and information to the Supply organization in the following capacity: </p><br><ul><li>Contributes to an engaging, high-performance learning environment</li><li>Serve as the Finance Business Partner for MEA Supply Chain team and Finance team:<ul><li>LCC actual costs understanding and forecasting for MEA Markets and Factories</li><li>Inventory level for Markets and Factories; Cash impact</li><li>Partnering with Supply Chain on Value Leadership initiatives and projects</li><li>Supporting Supply Chain with Projects</li></ul></li><li>Work closely with FP&A team to consolidate the LCC and Inventory inputs and understand the periods actuals</li><li>Manages ad-hoc financial reporting activities.</li><li>Identifying risks and opportunities and making recommendations for future actions</li><li>Responsible for generating and sharing insights that drive efficiency, continuous improvement and operational excellence in the supply network.</li><li>Supports strong financial and governance acumen in team</li><li>Coordinates the strategic planning cycles for Supply.</li><li>Drive Integration for LCC from finance perspective</li><li>Contributes to the culture of accountability and responsibility by tracking action plans for key initiatives, addressing root cause issues to drive sustainable operating improvements. Identify trade-offs and escalate operating plan variances as appropriate.</li><li>undefined<b>Key Supporting Competencies</b>· Conflict Management· Dealing with Ambiguity· Drive for Results· Peer Relationships· Decision QualityCommand Skills· PlanningStanding Aloneundefined<b>Key Functional Skills/Knowledge</b>Technical understanding of process improvement, project management, and planning. Ability to meet deadlines under time constraints. Working knowledge of Supply processes (Demand Planning, Logistics, S&OP, Inventory flow and control, etc.) General business acumen with demonstrated ability to understand the functional interdependenciesAbility to motivate others, communicate with all levels of organization and influence decisions throughout the organization.Financial Insights and Analysis – Well understanding of systems and processes, as well as digital tools to derive critical insights from this information, and the effective communication of financial information and insights to the business. Financial Shaping and Decision Making – The knowledge and application of financial shaping philosophy and development and implementation of processes and tools used to shape the financial performance of the business and evaluate the activities and investments involved in deploying strategy. <b> Minimum Qualifications</b>Bachelor’s Degree in Accounting, Finance or related field 5+ years relevant work experience, with manufacturing or supply chain business partnering experience <b>Preferred Qualifications</b>Master’s Degree/MBA, CPA or CMA </li></ul> </div>
<p><strong>Line of Service<br></strong>Advisory<br><br></p><p><strong>Industry/Sector<br></strong>Technology<br><br></p><p><strong>Specialism<br></strong>Advisory - Other<br><br></p><p><strong>Management Level<br></strong>Senior Associate<br><br></p><p><strong>Job Description & Summary<br></strong>Role Overview <br><br>You will be part of a high-performing team delivering change initiatives that support large-scale business transformations (e.g., digital transformation, ERP implementations, operating model redesign). <br><br>Working collaboratively with colleagues across functions, you will contribute to the design and delivery of change strategies, support senior stakeholders, and lead specific workstreams within broader transformation programs. You will also play a key role in team leadership and client engagement, while contributing to PwC’s growing change management capabilities.<br><br><br><strong><span>Key Responsibilities</span></strong><span> <br><br></span><strong><span>1. Change Strategy & Delivery (Team-Based)</span></strong><span> <br></span></p><ul><li><span><span>Contribute to the<span> </span></span></span><strong><span>development and execution of end-to-end change management strategies</span></strong><span><span><span> </span>alongside team members</span></span><span> <br></span></li></ul><ul><li><span><span>Support the design and implementation of<span> </span></span></span><strong><span>change frameworks</span></strong><span><span><span> </span>aligned with PwC methodologies (e.g., PROSCI, Agile approaches)</span></span><span> <br></span></li></ul><ul><li><span><span>Conduct<span> </span></span></span><strong><span>organizational readiness assessments</span></strong><span><span><span> </span>and help define mitigation actions</span></span><span> <br></span></li></ul><ul><li><span><span>Collaborate with other workstreams to ensure alignment between<span> </span></span></span><strong><span>business<span> </span></span><span>objectives</span><span><span> </span>and change initiatives</span></strong><span> <br><br></span></li></ul><span> <br><br></span><strong><span>2. Stakeholder Management</span></strong><span> <br></span><ul><li><span><span>Support and co-lead engagement with<span> </span></span></span><strong><span>client stakeholders</span></strong><span><span><span> </span>(e.g.,<span> </span></span><span>project</span><span><span> </span>sponsors, functional leads)</span></span><span> <br></span></li></ul><ul><li><span><span>Work closely with the team to manage<span> </span></span></span><strong><span>complex stakeholder landscapes</span></strong><span> <br></span></li></ul><ul><li><span><span>Facilitate or co-facilitate<span> </span></span></span><strong><span>workshops, alignment sessions, and governance meetings</span></strong><span> <br><br><br><br></span></li></ul><strong><span>3. Communication & Training</span></strong><span> <br></span><ul><li><span><span>Contribute to the development of<span> </span></span></span><strong><span>communication strategies, plans, and materials</span></strong><span> <br></span></li></ul><ul><li><span><span>Support the design and rollout of<span> </span></span></span><strong><span>training concepts and adoption initiatives</span></strong><span> <br></span></li></ul><ul><li><span><span>Ensure communication activities are aligned and consistent across the program</span></span><span> <br><br></span></li></ul><span> <br><br></span><strong><span>4. Transformation & Program Delivery</span></strong><span> <br></span><ul><li><span><span>Lead or support<span> </span></span></span><strong><span>specific change workstreams</span></strong><span><span><span> </span>within larger transformation programs (e.g., SAP S/4HANA, digital transformation)</span></span><span> <br></span></li></ul><ul><li><span><span>Collaborate with<span> </span></span></span><strong><span>project managers, functional teams, and technical teams</span></strong><span> <br></span></li></ul><ul><li><span><span>Track and report on<span> </span></span></span><strong><span>change KPIs, adoption metrics, and overall progress</span></strong><span><span>, as part of the wider team effort</span></span><span> <br><br></span></li></ul><span> <br><br></span><strong><span>5. Business Development</span></strong><span> <br></span><ul><li><span><span>Contribute to<span> </span></span></span><strong><span>proposal development, client presentations, and internal initiatives</span></strong><span> <br></span></li></ul><ul><li><span><span>Support the identification of<span> </span></span></span><strong><span>opportunities within existing client engagements</span></strong><span> <br></span></li></ul><ul><li><span><span>Participate in developing<span> </span></span></span><strong><span>internal knowledge and thought leadership</span></strong><span> <br><br></span></li></ul><span> <br><br></span><strong><span>Skills</span></strong><span> <br></span><ul><li><span><span>U</span><span>nderstanding of<span> </span></span></span><strong><span>change methodologies</span></strong><span><span><span> </span>(e.g., PROSCI, ADKAR, Kotter)</span></span><span> <br></span></li></ul><ul><li><span><span>Strong<span> </span></span></span><strong><span>communication</span><span><span> </span>and stakeholder engagement skills</span></strong><span> <br></span></li></ul><ul><li><span><span>Ability to work collaboratively and manage<span> </span></span></span><strong><span>multiple tasks in a team-driven environment</span></strong><span> <br></span></li></ul><ul><li><span><span>Analytical mindset with strong<span> </span></span></span><strong><span>problem-solving skills</span></strong><span> <br></span></li></ul><ul><li><span><span>Fluent in<span> </span></span></span><strong><span>German and English</span></strong><span> <br><br></span></li></ul><span> <br><br></span><strong><span>Preferred Capabilities</span></strong><span> <br></span><ul><li><span><span>Experience supporting<span> </span></span></span><strong><span>SAP (S/4HANA) transformation projects</span></strong><span> <br></span></li></ul><ul><li><span><span>Certifications in<span> </span></span></span><strong><span>Change Management or Agile frameworks</span></strong><span> <br></span></li></ul><ul><li><span><span>Experience with<span> </span></span></span><strong><span>data-driven change and adoption tracking</span></strong><span> <br><br></span></li></ul> <p><strong>Required Skills<br><br></strong></p><p><strong>Optional Skills<br></strong>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Change Impact Analysis, Change Management, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Creativity, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Issue Management, Learning Agility, Optimism, Organizational Behavior {+ 13 more}<br><br></p><p><strong><span>Desired Languages </span></strong><em><span>(If blank, desired languages not specified)<br><br></span></em></p><p><strong>Travel Requirements<br><br></strong></p><p><strong>Available for Work Visa Sponsorship?<br><br></strong></p><p><strong>Government Clearance Required?<br><br></strong></p><p><strong>Job Posting End Date<br><br><br></strong></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>The position</h4>
<p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p>
<h4>Key roles & responsibilities</h4>
<ul>
<li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li>
<li>Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service</li>
<li>Meet and greet VIP guests personally</li>
<li>Liaise closely with Concierge and Butler for hotel events, restaurant promotions, limousine requirements and special VIP requests or preparations</li>
<li>Prepare compendiums prior guest arrival and check-into system if necessary</li>
<li>Maintain close contact with Airport Concierge for new arrivals and departures</li>
<li>Update and maintain repeat guest history system</li>
<li>Promote inter-hotel sales and in-house facilities</li>
<li>Send prepared welcome cards and amenities to room prior to guest arrival</li>
<li>Attend to special requests by guests</li>
<li>Handle guest complaints and refer them as necessary, follow up on corrective action</li>
<li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li>
<li>Prepare requisitions for amenities on a timely basis</li>
<li>Perform related duties and special projects assigned</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required qualifications:</strong></p>
<ul>
<li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li>
<li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li>
<li>Fluent English language proficiency (written and verbal)</li>
<li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li>
<li>Strong organizational and time management abilities with meticulous attention to detail</li>
<li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li>
<li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li>
<li>Professional presentation standards and impeccable personal grooming habits</li>
<li>Proficiency with hotel property management systems and basic computer applications</li>
</ul>
<p><strong>Preferred qualifications:</strong></p>
<ul>
<li>Experience with Opera property management system or similar hospitality software</li>
<li>Certification in hospitality customer service or guest relations</li>
<li>Experience in a luxury or upscale hotel environment</li>
<li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li>
<li>Strong conflict resolution and problem-solving capabilities</li>
<li>Cultural awareness and sensitivity in a multicultural workplace setting</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Fluency in English</li>
</ul>
<h4>Your team and working environment</h4>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for you as early as possible as <strong>Integration and Data Engineer</strong> for our Rail Operation Egypt for the primary location <strong>Cairo, Egypt</strong>.</p><br><br>
<br>
<p><strong>The role:</strong></p><br><br>
<p>Reporting to the Manager IT Projects and Applications, the Integration and Data Engineer is responsible for designing, building, and maintaining the data pipelines, ETL processes, and system integrations that enable the high-speed railway organization to move, transform, and store data reliably across its application landscape. This is a hands-on engineering role at the core of how the organization turns raw operational data into trusted, accessible information for reporting and business intelligence. You are successful when data flows reliably between systems, pipelines are well built and maintainable, and the organization can count on clean and timely data to support its decisions. You also contribute to shaping the integration standards and patterns that guide how systems connect across the broader IT environment.</p><br><br>
<br>
<p><strong>Your responsibilities:</strong></p><br><br>
<ul><li>Design, build, and maintain ETL and data pipeline solutions that move and transform data reliably across the organization's application and data landscape.</li><li>Develop and maintain system integrations between enterprise applications, ensuring data flows are accurate, timely, and aligned to defined integration patterns.</li><li>Contribute to the definition and continuous improvement of integration standards and patterns, bringing practical engineering insight to architecture-level decisions.</li><li>Ensure data quality and consistency across pipelines, implementing validation, monitoring, and error handling that catches and resolves issues before they affect downstream consumers.</li><li>Build and maintain data storage solutions and data models that support business intelligence and reporting needs, ensuring data is structured for reliable and efficient consumption.</li><li>Monitor pipeline and integration health proactively, resolving failures quickly and implementing lasting fixes that improve reliability over time.</li><li>Document data flows, pipeline architectures, and integration designs clearly, ensuring solutions are understandable and maintainable by others.</li><li>Support the onboarding of new data sources and application integrations, working from business requirements to deliver solutions that are fit for purpose and built to standard.</li><li>Participate in change management processes, ensuring pipeline and integration changes are reviewed, tested, and safely deployed.</li><li>Collaborate with business stakeholders and application teams to understand data needs, translating requirements into practical engineering solutions that deliver measurable value.</li></ul>
<br>
<p><strong>Your profile/ qualifications:</strong></p><br><br>
<ul><li>Formal education in IT, Computer Science, Data Engineering, or a related field is welcome but what matters most is demonstrated hands-on experience building data pipelines and integrations.</li><li>3–5 years of experience in data engineering, ETL development, or systems integration in an enterprise environment.</li><li>Strong hands-on experience with ETL tooling and data pipeline development, including transformation logic, scheduling, and error handling.</li><li>Practical experience building system integrations using APIs, event-driven patterns, or iPaaS platforms.</li><li>Solid understanding of data modeling, data quality principles, and structuring data for BI and reporting consumption.</li><li>Comfortable contributing to integration standards and patterns, with the technical depth to engage meaningfully in architecture-level discussions.</li><li>A developer mindset, writing clean, well-documented, and maintainable code and configurations that others can build on.</li><li>Familiar with cloud data services, particularly in Azure, and comfortable working across hybrid environments.</li><li>Relevant certifications are a plus, particularly Microsoft DP-203, Azure Data Engineer Associate, or equivalent data engineering credentials.</li><li>Arabic required; strong professional English essential.</li></ul><br> </div>
<p> <span> <strong>Supervisor, Sales Effectiveness & Enablement</strong> </span> </p> <p> <span> <strong>Learning and Development</strong> </span> </p> <p> <span>our potential has a place here with TTEC s award-winning employment experience. As a Learning and Development Supervisor working onsite in Maadi, Cairo, you ll be a part of bringing humanity to business. #experienceTTEC </span> </p> <p> </p> <p> <span>What You ll be Doing </span> <br> <span>Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? In this role, you ll provide coaching, motivation and support to enhance the engagement and success of your team of training specialists in attaining targets and goals. You ll evaluate trainers, curriculum and processes. You'll lead the team to attain productivity and quality goals. </span> </p> <p> <span>You ll report to <strong>Learning & Development</strong>. In this role, you ll impact your team and learners through managing the training programs.</span> </p> <p> </p> <p> <span>The role of the RevGen learning and development team is to scale valuable output and consistently improve sales results at all levels by planning, coordinating, and directing learning, knowledge, change, and performance management activities in pursuit of greater seller success, leading to better margins and revenue growth.</span> </p> <p> </p> <p> <span> <strong>During a Typical Day, You ll </strong> </span> </p> <p> </p> <p> <span> </span> <span>Interview, hire and lead a team of Sales Effectiveness & Enablement Specialists, using SMART goaling for mentoring and coaching of team members.</span> </p> <p> <span> </span> <span>Support the onboarding of new sellers, ensuring confidence and value addition to their Line of Business and the organization.</span> </p> <p> <span> </span> <span>Utilize the ADDIE model to analyze, design, develop, implement, and evaluate sales learning programs for new hires and experienced sellers.</span> </p> <p> <span> </span> <span>Collaborate with sales operation leaders to develop a comprehensive continuing education sales training program for all levels within the organization.</span> </p> <p> <span> </span> <span>Coordinate onboarding of new sellers by liaising with various departments and teams.</span> </p> <p> <span> </span> <span>Manage multiple sales learning initiatives to maximize the value of learning deliverables, including tracking and change management tasks.</span> </p> <p> <span> </span> <span>Select appropriate instructional methods and manage sales learning tools to ensure continual improvement and enhancement for sellers.</span> </p> <p> </p> <p> <span> <strong>What You Bring to the Role</strong> </span> </p> <p> <span> </span> <span>The preferred candidate will hold an associate degree in a related field</span> </p> <p> <span> </span> <span>Three to five years related experience, or equivalent combination of education and experience.</span> </p> <p> </p> <p> <span>The preferred candidate has noteworthy experience in the following areas:</span> </p> <p> <span> </span> <span>Working in a similar position within the human resources, sales training, and/or employee development field</span> </p> <p> <span> </span> <span>Training and platform skills encompassing analysis, design, development, implementation, and evaluation</span> </p> <p> <span> </span> <span>Extensive knowledge of an inside sales or contact center sales organization</span> </p> <p> <span> </span> <span>Performance evaluation, coaching, and counseling for improvement</span> </p> <p> <span> </span> <span>Systems and business process skills</span> </p> <p> <span> </span> <span>Functional knowledge of the Microsoft 365 Suite: Word, Excel, PowerPoint, Teams, SharePoint, etc. or Google Workspace including Docs, Sheets, Drive, Chat, Calendar, Meet, etc.</span> </p> <p> <span> </span> <span>Learning Management Systems and Sales Enablement tools and practices</span> </p> <p> <span> </span> <span>Blooms Taxonomy or other related action-oriented learning outcome tools</span> </p> <p> </p> <p> <span> <strong>What You Can Expect </strong> </span> </p> <ul> <li> <span>Supportive of your career and professional development</span> </li> <li> <span>An inclusive culture and community minded organization where giving back is encouraged</span> </li> <li> <span>A global team of curious lifelong learners guided by our company values</span> </li> <li> <span>Ask us about our paid time off (PTO) and wellness and healthcare benefits</span> </li> <li> <span>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</span> </li> </ul> <p> </p> <p> <span>Visit </span> <span>https://mybenefits.ttec.com/</span> <span> for more information. </span> </p> <p> </p> <p><br></p>
<p><strong>About e& CX Solutions</strong></p><p>It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p></p><p>Job Purpose</p><p>The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>Design end-to-end infrastructure solutions for transformation and modernization initiatives.</p></li></ul><ul><li><p>Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.</p></li></ul><ul><li><p>Define architecture, technical specifications, dependencies, and implementation approach.</p></li></ul><ul><li><p>Assess current infrastructure and recommend improvements.</p></li></ul><ul><li><p>Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.</p></li></ul><ul><li><p>Provide technical leadership throughout project execution.</p></li></ul><ul><li><p>Review implementation plans, migration strategies, and deployment readiness.</p></li></ul><ul><li><p>Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.</p></li></ul><ul><li><p>Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.</p></li></ul><ul><li><p>Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.</p></li></ul><ul><li><p>Identify technical risks and define mitigation plans.</p></li></ul><ul><li><p>Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Required Qualifications:</p></li></ul><p></p><ul><li><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.</p></li></ul><ul><li><p>Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.</p></li></ul><ul><li><p>Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.</p></li></ul><p></p><p></p><ul><li><p>Technical Skills:</p></li></ul><ul><li><p>Windows Server</p></li></ul><ul><li><p>Linux Administration</p></li></ul><ul><li><p>VMware / Hyper-V</p></li></ul><ul><li><p>Enterprise Storage</p></li></ul><ul><li><p>Backup & Recovery</p></li></ul><ul><li><p>Active Directory</p></li></ul><ul><li><p>DNS/DHCP</p></li></ul><ul><li><p>Networking (LAN/WAN, Routing, Switching)</p></li></ul><ul><li><p>Firewalls & Load Balancers</p></li></ul><ul><li><p>Cloud Platforms (Azure, AWS, or GCP)</p></li></ul><ul><li><p>Microsoft 365 Infrastructure</p></li></ul><ul><li><p>Server Hardware</p></li></ul><ul><li><p>Data Center Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>High Availability</p></li></ul><ul><li><p>Infrastructure Monitoring</p></li></ul><ul><li><p>Identity & Access Management</p></li></ul><ul><li><p>Infrastructure Security Best Practices</p></li></ul><p></p><ul><li><p>Preferred Certifications:</p></li></ul><ul><li><p>Microsoft Azure Administrator / Azure Solutions Architect</p></li></ul><ul><li><p>AWS Solutions Architect Associate</p></li></ul><ul><li><p>VMware VCP</p></li></ul><ul><li><p>Cisco CCNA / CCNP</p></li></ul><ul><li><p>ITIL Foundation</p></li></ul><ul><li><p>Red Hat RHCSA / RHCE</p></li></ul><ul><li><p>Microsoft Windows Server Certification</p></li><li><p>TOGAF Foundation (Preferred)</p></li></ul><p></p><p></p><ul><li><p>Key Competencies:</p></li></ul><p></p><ul><li><p>Infrastructure Architecture</p></li></ul><ul><li><p>Solution Design</p></li></ul><ul><li><p>Technical Leadership</p></li></ul><ul><li><p>Infrastructure Modernization</p></li></ul><ul><li><p>Cloud Technologies</p></li></ul><ul><li><p>Enterprise Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>Technical Documentation</p></li></ul><ul><li><p>Risk Assessment</p></li></ul><ul><li><p>Stakeholder Management</p></li></ul><ul><li><p>Vendor Management</p></li></ul><ul><li><p>Troubleshooting</p></li></ul><ul><li><p>Change Management</p></li></ul><ul><li><p>Technology Evaluation</p></li></ul><ul><li><p>Strategic Thinking</p></li></ul><p></p><ul><li><p>Success Measures (KPIs):</p></li></ul><p></p><ul><li><p>On-time delivery of infrastructure solution designs.</p></li></ul><ul><li><p>Projects approved without major architecture rework.</p></li></ul><ul><li><p>Compliance with architecture and security standards.</p></li></ul><ul><li><p>Successful delivery of modernization initiatives.</p></li></ul><ul><li><p>Reduction in post-implementation design issues.</p></li></ul><ul><li><p>High-quality architecture documentation.</p></li></ul><ul><li><p>Positive stakeholder satisfaction.</p></li></ul><ul><li><p>Projects delivered within approved scope and architecture standards.</p></li></ul><p></p>
<p><strong>About e& CX Solutions</strong></p><p>It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p></p><p>Job Purpose</p><p>The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>Design end-to-end infrastructure solutions for transformation and modernization initiatives.</p></li></ul><ul><li><p>Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.</p></li></ul><ul><li><p>Define architecture, technical specifications, dependencies, and implementation approach.</p></li></ul><ul><li><p>Assess current infrastructure and recommend improvements.</p></li></ul><ul><li><p>Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.</p></li></ul><ul><li><p>Provide technical leadership throughout project execution.</p></li></ul><ul><li><p>Review implementation plans, migration strategies, and deployment readiness.</p></li></ul><ul><li><p>Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.</p></li></ul><ul><li><p>Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.</p></li></ul><ul><li><p>Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.</p></li></ul><ul><li><p>Identify technical risks and define mitigation plans.</p></li></ul><ul><li><p>Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Required Qualifications:</p></li></ul><p></p><ul><li><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.</p></li></ul><ul><li><p>Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.</p></li></ul><ul><li><p>Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.</p></li></ul><p></p><p></p><ul><li><p>Technical Skills:</p></li></ul><ul><li><p>Windows Server</p></li></ul><ul><li><p>Linux Administration</p></li></ul><ul><li><p>VMware / Hyper-V</p></li></ul><ul><li><p>Enterprise Storage</p></li></ul><ul><li><p>Backup & Recovery</p></li></ul><ul><li><p>Active Directory</p></li></ul><ul><li><p>DNS/DHCP</p></li></ul><ul><li><p>Networking (LAN/WAN, Routing, Switching)</p></li></ul><ul><li><p>Firewalls & Load Balancers</p></li></ul><ul><li><p>Cloud Platforms (Azure, AWS, or GCP)</p></li></ul><ul><li><p>Microsoft 365 Infrastructure</p></li></ul><ul><li><p>Server Hardware</p></li></ul><ul><li><p>Data Center Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>High Availability</p></li></ul><ul><li><p>Infrastructure Monitoring</p></li></ul><ul><li><p>Identity & Access Management</p></li></ul><ul><li><p>Infrastructure Security Best Practices</p></li></ul><p></p><ul><li><p>Preferred Certifications:</p></li></ul><ul><li><p>Microsoft Azure Administrator / Azure Solutions Architect</p></li></ul><ul><li><p>AWS Solutions Architect Associate</p></li></ul><ul><li><p>VMware VCP</p></li></ul><ul><li><p>Cisco CCNA / CCNP</p></li></ul><ul><li><p>ITIL Foundation</p></li></ul><ul><li><p>Red Hat RHCSA / RHCE</p></li></ul><ul><li><p>Microsoft Windows Server Certification</p></li><li><p>TOGAF Foundation (Preferred)</p></li></ul><p></p><p></p><ul><li><p>Key Competencies:</p></li></ul><p></p><ul><li><p>Infrastructure Architecture</p></li></ul><ul><li><p>Solution Design</p></li></ul><ul><li><p>Technical Leadership</p></li></ul><ul><li><p>Infrastructure Modernization</p></li></ul><ul><li><p>Cloud Technologies</p></li></ul><ul><li><p>Enterprise Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>Technical Documentation</p></li></ul><ul><li><p>Risk Assessment</p></li></ul><ul><li><p>Stakeholder Management</p></li></ul><ul><li><p>Vendor Management</p></li></ul><ul><li><p>Troubleshooting</p></li></ul><ul><li><p>Change Management</p></li></ul><ul><li><p>Technology Evaluation</p></li></ul><ul><li><p>Strategic Thinking</p></li></ul><p></p><ul><li><p>Success Measures (KPIs):</p></li></ul><p></p><ul><li><p>On-time delivery of infrastructure solution designs.</p></li></ul><ul><li><p>Projects approved without major architecture rework.</p></li></ul><ul><li><p>Compliance with architecture and security standards.</p></li></ul><ul><li><p>Successful delivery of modernization initiatives.</p></li></ul><ul><li><p>Reduction in post-implementation design issues.</p></li></ul><ul><li><p>High-quality architecture documentation.</p></li></ul><ul><li><p>Positive stakeholder satisfaction.</p></li></ul><ul><li><p>Projects delivered within approved scope and architecture standards.</p></li></ul><p></p>
<p><strong>About e& CX Solutions</strong></p><p>It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& CX Solutions in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.</p><p></p><p>Job Purpose</p><p>The IT Infrastructure Solution Architect is responsible for designing, validating, and governing end-to-end infrastructure solutions that support IT transformation initiatives, modernization programs, technology refresh projects, and strategic infrastructure upgrades. The role ensures that all infrastructure solutions are technically sound, secure, scalable, resilient, and aligned with enterprise architecture, business objectives, and industry best practices. The Solution Architect acts as the technical lead throughout the project lifecycle, collaborating with infrastructure, security, application, network, cloud, vendor, and project management teams.</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>Design end-to-end infrastructure solutions for transformation and modernization initiatives.</p></li></ul><ul><li><p>Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.</p></li></ul><ul><li><p>Define architecture, technical specifications, dependencies, and implementation approach.</p></li></ul><ul><li><p>Assess current infrastructure and recommend improvements.</p></li></ul><ul><li><p>Lead modernization initiatives including server, storage, virtualization, network, cloud, backup, DR, OS upgrades, and data center optimization.</p></li></ul><ul><li><p>Provide technical leadership throughout project execution.</p></li></ul><ul><li><p>Review implementation plans, migration strategies, and deployment readiness.</p></li></ul><ul><li><p>Review vendor proposals, SOWs, RFPs/RFQs, BoMs, and technical sizing.</p></li></ul><ul><li><p>Produce HLDs, LLDs, migration plans, network diagrams, risk assessments, implementation plans, and as-built documentation.</p></li></ul><ul><li><p>Ensure compliance with security, availability, resilience, disaster recovery, and enterprise architecture standards.</p></li></ul><ul><li><p>Identify technical risks and define mitigation plans.</p></li></ul><ul><li><p>Collaborate with infrastructure, cloud, security, operations, PMO, enterprise architecture, and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Required Qualifications:</p></li></ul><p></p><ul><li><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.</p></li></ul><ul><li><p>Minimum 3–4 years of experience in IT Infrastructure, Infrastructure Engineering, or Infrastructure Solution Architecture.</p></li></ul><ul><li><p>Experience delivering enterprise infrastructure projects including implementation, migration, upgrades, and modernization.</p></li></ul><p></p><p></p><ul><li><p>Technical Skills:</p></li></ul><ul><li><p>Windows Server</p></li></ul><ul><li><p>Linux Administration</p></li></ul><ul><li><p>VMware / Hyper-V</p></li></ul><ul><li><p>Enterprise Storage</p></li></ul><ul><li><p>Backup & Recovery</p></li></ul><ul><li><p>Active Directory</p></li></ul><ul><li><p>DNS/DHCP</p></li></ul><ul><li><p>Networking (LAN/WAN, Routing, Switching)</p></li></ul><ul><li><p>Firewalls & Load Balancers</p></li></ul><ul><li><p>Cloud Platforms (Azure, AWS, or GCP)</p></li></ul><ul><li><p>Microsoft 365 Infrastructure</p></li></ul><ul><li><p>Server Hardware</p></li></ul><ul><li><p>Data Center Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>High Availability</p></li></ul><ul><li><p>Infrastructure Monitoring</p></li></ul><ul><li><p>Identity & Access Management</p></li></ul><ul><li><p>Infrastructure Security Best Practices</p></li></ul><p></p><ul><li><p>Preferred Certifications:</p></li></ul><ul><li><p>Microsoft Azure Administrator / Azure Solutions Architect</p></li></ul><ul><li><p>AWS Solutions Architect Associate</p></li></ul><ul><li><p>VMware VCP</p></li></ul><ul><li><p>Cisco CCNA / CCNP</p></li></ul><ul><li><p>ITIL Foundation</p></li></ul><ul><li><p>Red Hat RHCSA / RHCE</p></li></ul><ul><li><p>Microsoft Windows Server Certification</p></li><li><p>TOGAF Foundation (Preferred)</p></li></ul><p></p><p></p><ul><li><p>Key Competencies:</p></li></ul><p></p><ul><li><p>Infrastructure Architecture</p></li></ul><ul><li><p>Solution Design</p></li></ul><ul><li><p>Technical Leadership</p></li></ul><ul><li><p>Infrastructure Modernization</p></li></ul><ul><li><p>Cloud Technologies</p></li></ul><ul><li><p>Enterprise Infrastructure</p></li></ul><ul><li><p>Disaster Recovery</p></li></ul><ul><li><p>Technical Documentation</p></li></ul><ul><li><p>Risk Assessment</p></li></ul><ul><li><p>Stakeholder Management</p></li></ul><ul><li><p>Vendor Management</p></li></ul><ul><li><p>Troubleshooting</p></li></ul><ul><li><p>Change Management</p></li></ul><ul><li><p>Technology Evaluation</p></li></ul><ul><li><p>Strategic Thinking</p></li></ul><p></p><ul><li><p>Success Measures (KPIs):</p></li></ul><p></p><ul><li><p>On-time delivery of infrastructure solution designs.</p></li></ul><ul><li><p>Projects approved without major architecture rework.</p></li></ul><ul><li><p>Compliance with architecture and security standards.</p></li></ul><ul><li><p>Successful delivery of modernization initiatives.</p></li></ul><ul><li><p>Reduction in post-implementation design issues.</p></li></ul><ul><li><p>High-quality architecture documentation.</p></li></ul><ul><li><p>Positive stakeholder satisfaction.</p></li></ul><ul><li><p>Projects delivered within approved scope and architecture standards.</p></li></ul><p></p>