Pharmacist Assistant Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right.<br> Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br> Job Summary: We are seeking a passionate and talented Sourcing Professional to join our dynamic team.<br> The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities: Develop and implement sourcing strategies to ensure a qualified, compliant, and cost-effective supplier base.<br> Lead sourcing activities for product development and commercial projects to ensure timely material availability and successful launches.<br> Drive supplier performance, cost optimization, and operational excellence through strategic sourcing and continuous improvement.<br> Lead the sourcing team and collaborate with cross-functional stakeholders to achieve business objectives and support organizational growth.<br> Bachelor’s degree in pharmacy (Master’s or MBA preferred).<br> 4-6 years in pharmaceutical sourcing or procurement, with at least 2–3 years in a managerial role.<br> Proven experience in sourcing for regulated markets (EU, USA, GCC) and in accelerating development-to-launch timelines In-depth knowledge of API, excipient, and different pharmaceutical developments Strong negotiation and supplier management skills focused on speed, quality, and cost balance.<br> Expertise in GMP, ICH, and international compliance frameworks.<br> Advanced proficiency in Oracle systems and analytical tools (Excel, Power BI).<br> Excellent communication, leadership, and cross-functional collaboration abilities.<br> Fluent in English (spoken and written); additional languages are an advantage</span> </div>

Company Description<br><br>Founded in 1919, AUC moved to a new 270-acre state-of-the-art campus in New Cairo in 2008. The University also operates in its historic downtown facilities, offering cultural events, graduate classes, and continuing education. Student housing is available in New Cairo. Among the premier universities in the region, AUC is Middle States accredited; its School of Business is accredited by AACSB, AMBA and EQUIS, The AUC Libraries contain the largest English-language research collection in the region and are an active and integral part of the University's pursuit of excellence in all academic and scholarly programs. AUC is an English-medium institution. Faculty salary and rank are based on qualifications and professional experience. According to AUC policies and procedures, faculty are entitled to generous benefits.<br><br>About The Onsi Sawiris School Of Business<br><br>The roots of the Onsi Sawiris School of Business date back to 1947, when the first degree in economics was introduced in Egypt. The school has been accredited by the Association to Advance Collegiate Schools of Business (AACSB) since 2006, the European Foundation for Management Development (EFMD)'s EQUIS, and the Association of MBAs (AMBA) since 2014, when it became among the 1% triple-crown accredited business schools in the world. The school is a member of the Global Alliance in Management Education (CEMS) and the Global Network for Advanced Management (GNAM). In 2024, the school was ranked by Eduniversal as the best in Africa for the 8th consecutive year and 73rd globally in open enrolment in executive education by the Financial Times. The school offers six undergraduate degrees, including bachelor's degrees in economics, accounting, marketing, finance, information and communication technology management, and entrepreneurship. In addition, the school offers six graduate degrees in economics, economic development, finance, and international management, as well as an MBA and an EMBA. The school is home to 8 research and outreach centers, including the Access to Knowledge for Development Center, the Center for Entrepreneurship and Innovation, the Venture Lab, and the Al-Khazindar Business Research and Case Center. For more information about the school: business.aucegypt.edu.<br><br>Job Description<br><br>The American University in Cairo's Onsi Sawiris School of Business invites nominations and applications for a faculty position in the Heikal Department of Management for Assistant/Associate/ Professor of Management of Information Systems for a four-year fixed-term appointment, beginning in Fall 2027. The successful applicant will be expected to contribute to teaching undergraduate and graduate MOIS courses and in MBA Programs. The applicant should be actively engaged in research to maintain AACSB accreditation and have a solid understanding of the developments and emerging trends in information and communication technology as well as management of information systems. The Heikal Department of Management seeks an exceptional applicant whose research complements our strengths in the department while transcending traditional research in Management of Information Systems. The applicant is expected to develop a world-class research portfolio and build a diverse research team in collaboration with business and industry partners, focusing on addressing issues related to emerging markets, with a particular emphasis on the Middle East and Africa regions. Applicants will also be expected to engage in academic and community development services consistent with teaching and research, including ongoing activities in the department, and undertake development projects. All faculty members must be willing to teach introductory courses.<br><br>Key Responsibilities<br><br>Research & Scholarship<br><br>Leading a world-class research program in Management of Information Systems, and their implications on business. Securing competitive external funding to sustain and expand research initiatives. Conducting impactful research. Publishing in top-tier journals and presenting at leading international conferences.<br><br>Teaching & Mentorship<br><br>Developing innovative undergraduate and graduate curricula that integrate emerging technologies and industry trends into the Management of Information Systems, and their applications to business and the economy. Aligning degrees with changing market demands. Delivering graduate and undergraduate courses in Management of Information Systems and related disciplines. Supervising and mentoring graduate students. Mentoring faculty.<br><br>Institutional Leadership<br><br>Serving as a catalyst for interdisciplinary research across departments, schools, and external partners. Contributing to strategic planning for Management of Information Systems initiatives at the institutional level. Representing the school and university in national and international forums, strengthening its global reputation, and elevating the level of collaboration.<br><br>Community & Industry Engagement<br><br>Building partnerships with industry, government, and civil society to translate research into real-world impact. Engaging in public discourse on Management of Information Systems and their societal implications. Supporting outreach programs that broaden participation in Management of Information Systems education. Collaborating with industry to design applied research projects.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Title: Customer Experience Partner – Transplants (Egypt)</b><b>Location: Egypt</b><i>About Sanofi:</i>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i>The Customer Experience Partner – Transplants contributes to and leads the transplants sales process within an assigned territory in Egypt. The role is primarily responsible for the successful launch of Transplantation portfolio to targeted Healthcare Professionals, ensuring optimal product knowledge dissemination, and delivering an exceptional customer experience that supports both patient outcomes and business objectives.The role reports directly to the Transplant lead and is expected to:<ul><li>Execute territory-level sales strategies aligned with national and regional commercial plans</li><li>Engage HCPs through high-quality, compliant, and scientifically accurate interactions</li><li>Build and sustain strong professional relationships with key transplant stakeholders</li><li>Drive early adoption of Transplantation portfolio through focused launch activities and disease/product awareness initiatives</li><li>Monitor territory performance and adapt approaches to maximize impact</li><li>Represent Sanofi's values and commitment to patients in every customer interaction</li></ul><b>Key Accountabilities:</b>1. Sales Execution &amp; Territory Management<ul><li>Achieve and exceed assigned sales targets for Transplantation portfolio (primary product, launch phase) within the designated Egyptian territory</li><li>Plan and execute a structured call cycle to ensure optimal coverage and frequency of target HCPs across transplant centers and relevant institutions</li><li>Develop and implement a territory business plan aligned with brand strategy, launch objectives, and local market dynamics</li><li>Monitor sales performance data and adjust tactics proactively to address gaps and opportunities</li></ul>2. Product Launch &amp; Disease Awareness<ul><li>Lead on-the-ground launch execution for Transplantation portfolio, ensuring strong market entry and rapid awareness generation among relevant transplant specialists</li><li>Build disease area awareness around chronic graft-versus-host disease (cGVHD) and position Transplantation portfolio as the treatment of choice within the Egyptian transplant community</li><li>Identify and develop Key Opinion Leaders (KOLs) in the transplant space to champion Transplantation portfolio and support peer-to-peer education</li><li>Establish new accounts and expand access to Transplantation portfolio across transplant centers, hematology units, and relevant hospital departments</li><li>Drive early adoption by engaging decision-makers early in the launch cycle and supporting formulary inclusion and listing processes</li><li>Collaborate closely with the Transplant Team, Medical Affairs, and Market Access to ensure a coordinated and impactful launch approach</li></ul>3. Customer Engagement &amp; Experience<ul><li>Deliver compelling, balanced, and compliant product presentations to <b>transplant physicians, nephrologists, hematologists, hepatologists, transplant coordinators</b>, and other relevant HCPs</li><li>Provide high-quality scientific and clinical information on both Transplantation portfolios to support HCP decision-making</li><li>Identify and address customer needs, objections, and concerns in a professional and solution-oriented manner</li><li>Ensure a consistent and differentiated customer experience across all touchpoints</li></ul>4. Stakeholder &amp; Account Management<ul><li>Identify, map, and prioritize key transplant accounts and stakeholders within the territory, including transplant centers, university hospitals, and specialized hematology/nephrology units</li><li>Build and maintain productive relationships with transplant physicians, nephrologists, hematologists, hepatologists, transplant coordinators, hospital pharmacists, and other relevant decision-makers</li><li>Collaborate with cross-functional teams (Medical Affairs, Market Access, Marketing) to deliver integrated customer solutions aligned with both launch and lifecycle management objectives</li></ul>5. Market Intelligence &amp; Reporting<ul><li>Monitor the competitive landscape and market trends within the transplant therapeutic area, including developments in cGVHD management, BMT, organ transplantation, and immunosuppression practices in Egypt</li><li>Track and report on launch uptake, account activation status, and KOL engagement progress for Transplantation portfolio</li><li>Accurately record all customer interactions and activities in the CRM system in a timely manner</li><li>Provide regular territory reports and insights into the Transplant lead</li></ul>6. Compliance &amp; Ethics<ul><li>Ensure all activities are conducted in full compliance with Sanofi's Code of Ethics, local Egyptian regulations, and industry codes of conduct</li><li>Complete all mandatory training and certifications within required timelines</li><li>Maintain up-to-date knowledge of pharmacovigilance obligations and report adverse events as required.</li></ul><i>About you </i><b><u>Education:</u></b><ul><li>Bachelor’s degree in pharmacy, Medicine, Life Sciences, Business Administration, or related field (required)</li><li>Specialized training or certification in Transplant/hematology is a plus</li></ul><b><u>Experience &amp; knowledge:</u></b><ul><li>Minimum 1-3 years of pharmaceutical industry experience in Transplant or specialty therapeutic areas</li><li>Demonstrated success in product launch and post-launch growth acceleration, preferably in Transplant or complex therapeutic areas</li><li>Strong track record of achieving and exceeding commercial objectives and performance targets</li><li>Knowledge of Egyptian healthcare system, Transplant treatment landscape, and market dynamics</li></ul><i>Take The Lead Values:&nbsp;</i><b>Aim Higher</b>&nbsp; - Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.&nbsp;<b>&nbsp;Act for patients</b>&nbsp;- Never compromise on integrity, eliminate barriers, and partner with others to go faster and further for patients.&nbsp;&nbsp;<b>Be Bold</b>&nbsp;- Take thoughtful risks, seize opportunities and think beyond what’s possible to accelerate our science and drive compelling growth.&nbsp;<b>Lead Together</b>&nbsp;- Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.&nbsp;<i>Why choose us?</i><ul><li>Help shape the future of care for chronic and complex conditions like diabetes cardiovascular, Immunology, rare disease and others - and make a real impact at scale, with medicines that reach over 100 million people each year.</li><li>Lead a high-impact portfolio with bold ambitions and significant upcoming launches.</li><li>Drive meaningful change in a streamlined, AI-powered organization that values smart, modern ways of working.</li><li>Expand your leadership impact through cross-functional collaboration and international career paths.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>ROLE SUMMARYThe Supervisor ensures smooth operation of MAFE attractions in close conjunction with the Associate Manager/Manager. Leads CSO team, Function Assistants, and Technicians on assigned shifts to guarantee excellent guest satisfaction by providing an exciting and enjoyable experience in a clean and safe environment.<br>ROLE PROFILEConduct daily walkthroughs to identify and report faults, breakdowns, and equipment issues. Supervise teams to ensure adherence to schedules, shift rotas, and assigned tasks. Resolve customer complaints and conflicts to maintain a positive guest experience. Lead and motivate staff to achieve goals, including upselling and promoting products Train and mentor new and existing team members on safe and efficient operations. Monitor facilities and equipment through audits, registers, and periodic services. Execute MAF initiatives, maintain product knowledge, and ensure inspections/reports are completed. Address NPS feedback, review financial reports (WCR/MCR), and optimize team performance.<br>REQUIREMENTSDiploma/certification in any discipline or relevant professional experience.2–3 years in a fast-paced operational environment. At least 1 year as Customer Service Officer/Representative. Person In Charge (PIC) 2 certification. IOSH Management System certification is a plus.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span><span><span><span><b>About Amanleek:</b></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency, trust, and innovation to deliver an enhanced experience for our clients and meet the evolving needs of the insurance market through tech-based solutions and product innovation</span></span></span></span></span></span></p><br><span><span><span><span><span><span>About the Role</span></span></span></span></span></span><br><p><span><span><span><span><span><span>We are looking for a </span></span></span></span><b><span><span><span><span>Senior Medical Network Specialist</span></span></span></span></b><span><span><span><span> to lead the development, management, and expansion of Amanleek’s medical provider network, with ownership of provider relationships, tariff negotiations, network quality, and expansion.</span></span></span></span></span></span></p><br><span><span><span><span><span><span>Key Responsibilities</span></span></span></span></span></span><ul><li><span><span><span><span><span><span><span>Lead</span></span></span><span><span><span><b>medical network planning and development</b></span></span></span><span><span><span> in collaboration with the business team.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Lead </span></span></span><span><span><span><b>tariff negotiations</b></span></span></span><span><span><span> with medical providers to maintain a comprehensive, competitive, and cost-effective network.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Build and maintain strong relationships with </span></span></span><span><span><span><b>key medical providers</b></span></span></span><span><span><span>, including hospitals, clinics, and pharmacies.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Drive</span></span></span><span><span><span><b>network expansion</b></span></span></span><span><span><span> by identifying, evaluating, negotiating with, and onboarding new providers.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Monitor </span></span></span><span><span><span><b>provider performance and network quality</b></span></span></span><span><span><span>, identifying gaps and opportunities for improvement.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Conduct </span></span></span><span><span><span><b>periodic medical facility visits and evaluations</b></span></span></span><span><span><span> based on defined criteria.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Coordinate with </span></span></span><span><span><span><b>Operations and medical providers</b></span></span></span><span><span><span> to resolve issues and ensure smooth service delivery.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Represent Amanleek with external providers and provide </span></span></span><span><span><span><b>recommendations on network gaps, provider performance, tariffs, and expansion opportunities</b></span></span></span><span><span><span><b>.</b></span></span></span></span></span></span></span></li></ul><br><span>Requirements<span><span><span><span><span><span>Qualifications &amp; Experience</span></span></span></span></span></span><br></span><ul><li><span><span><span><span><span><span><span>Bachelor’s degree in </span></span></span><span><span><span><b>Business Administration, Healthcare Management, Pharmacy, or a related field</b></span></span></span><span><span><span><b>.</b></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><b>3–5 years of experience</b></span></span></span><span><span><span>in medical network management, provider relations, healthcare, medical insurance, or a related field.</span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Strong knowledge of the</span></span></span><span><span><span><b>medical insurance and healthcare provider landscape</b></span></span></span><span><span><span><b>.</b></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Proven experience in</span></span></span><span><span><span><b>provider relationship management, tariff negotiations, and network expansion</b></span></span></span><span><span><span><b>.</b></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span>Strong</span></span></span><span><span><span><b>negotiation, communication, and stakeholder management</b></span></span></span><span><span></span></span></span></span></span></span></li></ul> </div>

<p>Develop and implement trade marketing strategies and lead sales operations aligned with brand and sales objectives Plan and execute trade promotions, ensuring optimal in-store visibility and execution Develop and implement trade marketing and sales activities for e-commerce platforms, ensuring digital shelf visibility, online promotions, and collaboration with online retail partners Manage trade budgets and allocate resources effectively Collaborate with sales/marketing teams and key retail partners to ensure product visibility and distribution Analyze sales data, market trends, and competitor insights to refine trade strategies Lead trade sales team and accountable on trade sales operations Monitor and evaluate the performance of trade marketing initiatives and adjust plans as needed Build strong relationships with retailers, distributors, online partners, and internal stakeholders Ensure compliance with regulations and brand guidelines in trade activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Marketing, Pharmacy, or a related field. 8+ years of experience in Trade Marketing, Sales, Commercial Excellence, Consumer Healthcare, FMCG, or pharmaceutical industries Proven experience in trade marketing, ideally within consumer healthcare or FMCG sectors (FMCG is a plus) Strong analytical skills, with the ability to interpret sales data, market trends, and competitor insights Familiarity with e-commerce and digital trade marketing strategies, including digital shelf and online promotional tactics Excellent communication and negotiation abilities to collaborate with sales/marketing teams, retailers, and online partners; (cross functional collaboration) Strong project management skills, able to handle multiple trade campaigns simultaneously Proven leadership skills with experience leading teams and influencing across functions A results-driven mindset, focused on achieving both short-term promotional impact and long-term brand equity</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Purpose</strong></p><br><p>Lead Operational Excellence initiatives across manufacturing operations to improve productivity, efficiency, quality, and cost through Lean Manufacturing, process optimization, and continuous improvement while ensuring compliance with cGMP, EHS, and regulatory requirements.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead production and/or packaging teams to achieve production target.</li><li>Lead Lean Manufacturing and Continuous Improvement initiatives across production operations.</li><li>Drive process optimization, waste reduction, and productivity improvement projects.</li><li>Monitor and improve manufacturing KPIs including OEE, throughput, cycle time, and equipment utilization.</li><li>Identify process bottlenecks and implement sustainable improvement solutions.</li><li>Lead Root Cause Analysis (RCA), CAPA, and problem-solving activities.</li><li>Facilitate Lean tools such as 5S, Kaizen, Value Stream Mapping (VSM), and Visual Management.</li><li>Collaborate with Production, Engineering, Maintenance, Quality, and Supply Chain to improve operational performance.</li><li>Support equipment commissioning, process validation, technology transfer, and CAPEX projects from an Operational Excellence perspective.</li><li>Develop dashboards, monitor performance metrics, and report improvement progress.</li><li>Ensure compliance with cGMP, EHS, Quality Systems, and Data Integrity requirements.</li><li>Coach and develop manufacturing teams on Operational Excellence principles and continuous improvement methodologies.</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Bachelor’s degree in Pharmacy,Pharmaceutical Engineering, Industrial Engineering, Mechanical Engineering, or a related Engineering major.</li><li>4–6 years of experience in pharmaceutical manufacturing or industrial operations.</li><li>Minimum 3 years of experience in Operational Excellence, Continuous Improvement, Industrial Engineering, or Manufacturing Excellence.</li><li>Experience in sterile pharmaceutical manufacturing is preferred.</li><li>Strong knowledge of Lean Manufacturing, Six Sigma, OEE, and cGMP requirements.</li><li>Excellent analytical, project management, leadership, and communication skills.</li></ul><p><strong><span>Core Competencies</span></strong></p><br><ul><li>Operational Excellence</li><li>Lean Manufacturing</li><li>Continuous Improvement</li><li>Industrial Engineering</li><li>OEE &amp; KPI Management</li><li>Process Optimization</li><li>Root Cause Analysis &amp; CAPA</li><li>Lean Tools (5S, Kaizen, VSM)</li><li>Project Management</li><li>Cross-functional Collaboration</li><li>Leadership &amp; Coaching</li></ul> </div>

<ul><li><p>Promote the company's products to existing customers and attract new customers.</p></li><li><p>Know all the information related to the products and provide full explanation to the customers.</p></li><li><p>Implementation of the approved sales policy as well as all orders of employment within the nature of its work.</p></li><li><p>Create sales opportunities for the company's products</p></li><li><p>Ensure customer satisfaction about the products and services provided.</p></li><li><p>Continuous communication with customers and good handling and product delivery in the best way.</p></li><li><p>Provide regular reports on market competition in terms of prices, offers, new products, advertising, or stop some customers from dealing with the company's products</p></li><li><p>Encourage customers to use the devices regularly</p></li><li><p>Follow up clients in the field</p></li><li><p>Submit a periodic report to the sales supervisor to indicate what has been achieved and what has been postponed with a reason</p></li><li><p>Follow-up and coordination with the rest of the departments of maintenance and sales solutions, supplies and collection to ensure the provision of service in the fullest possible manner</p></li><li><p>Coordination with colleagues in the after-sales service to follow the needs of the client after the sale phase</p></li><li><p>Working on collecting the company's arrears with customers</p></li><li><p>To submit new proposals and ideas from direct contact with the market</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor degree in Science, Agriculture, Veterinary, Pharmacy or equivalent.</p></li><li><p><strong>Experience from 3-7 Years&nbsp;</strong></p></li><li><p>Excellent command of English Language.</p></li><li><p>Very Good level of using MS. Office and computer.</p></li><li><p><strong>Proven work experience as a medical sales representative</strong></p></li><li><p>Ability to build productive professional business relationships</p></li><li><p>Excellent selling, communication, and negotiation skills</p></li><li><p>Experience in creating and delivering client-focused solutions to customer needs</p></li><li><p>BS/BA degree in relevant field</p></li></ul><p></p>

<p>We are looking for a Business Transformation Specialist with a medical background to support transformation initiatives across Patient Access (PA), Patient Experience (PX), Home Care (HC), and Visiting Doctors (VD).</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Conduct process analysis, business analysis, and strategic planning</li><li>Map and improve patient journeys, workflows, and revenue streams</li><li>Develop, cascade, and track KPIs and performance logic</li><li>Gather, analyze, and manage business requirements, product features, and lifecycle needs aligned with strategic goals</li><li>Translate policies and operational needs into business rules, process logic, and system requirements</li><li>Support system thinking, business architecture, and solution design</li><li>Own and drive strategic tactics across process change, technology change, and role change</li><li>Prioritize product and process enhancement opportunities based on user needs and business value</li><li>Manage stakeholder expectations and maintain strong cross-functional alignment</li><li>Collaborate with cross-functional teams to support product development, delivery, and continuous improvement</li><li>Drive process improvement and optimization initiatives</li><li>Contribute to strategic workforce and organizational development, including job analysis, job mapping, and role clarity</li></ul><p><b><br></b></p><p><b>Preferred Skills</b></p><ul><li>Familiarity with BI tools and dashboard design is a plus</li><li>AI tools savviness / prompt engineering is a plus</li><li>Exposure to healthcare operations and patient-facing services</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Dentistry, or Medicine</li><li>Preferred graduation year: 2020 or later</li><li>1-3 years of experience in one or more of the following: Healthcare Quality, Organizational Design, OPD Coordination, Patient Access, Patient Experience, Business Analysis, Product Ownership, or Process Improvement</li><li>Strong communication, structured problem solving, and ability to influence</li><li>Strong analytical thinking, ownership, and stakeholder management skills</li><li>Fast self-learner with the ability to work under pressure and ambiguity</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>MARC for Medical Services and Scientific Research is an integrative research center that aims to advance science by conducting research in interdisciplinary disease areas.<br> Our goal is to conduct high-priority and ethical basic, preclinical and clinical research, bridging the gap between science and community to improve health and quality of life.<br> Job Summary: We are seeking a passionate and talented Senior Business Development Specialist to join our dynamic team.<br> The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities Support and execute business development strategies to achieve company growth targets.<br> Identify and develop new business opportunities and potential clients.<br> Maintain and strengthen client relationships and follow up on leads and opportunities.<br> Prepare and coordinate quotations, commercial proposals, and tenders .<br> Prepare, review, and follow up on contracts and agreements with clients.<br> Support marketing activities , including market research, campaigns, and promotional initiatives.<br> Prepare marketing and media materials , presentations, company profiles, and promotional content.<br> Coordinate with internal departments to ensure accurate and timely responses to client requirements.<br> Monitor market trends, competitor activities, and potential business opportunities.<br> Maintain accurate records of leads, opportunities, quotations, contracts, and business development activities .<br> Bachelor’s degree in Business Administration, Pharmacy, Science, Marketing, or a related field.<br> 2–4 years of relevant experience in Business Development, Sales, Marketing, or a related role.<br> Experience in BE / CRO, pharmaceutical, clinical research, healthcare, or related industries is highly preferred.<br> Strong communication, negotiation, presentation, and interpersonal skills .<br> Excellent business writing and proposal preparation skills.<br> Good understanding of commercial processes, quotations, contracts, and client management .<br></span> </div>

<p>Lead regulatory programs across Africa and make a meaningful impact on patient access. IQVIA is looking for a Regulatory Affairs Manager to support regulatory activities across both Francophone and Anglophone African markets. This role combines regulatory expertise, project leadership and client engagement, offering the opportunity to work across diverse healthcare environments and support product registrations across multiple countries. As a key member of our Regulatory Affairs team, you will coordinate regulatory programs, build strong relationships with clients and local partners, and help ensure successful regulatory outcomes throughout the product lifecycle.</p><p>What You'll Do</p><ul><li>Lead regulatory projects across multiple African markets</li><li>Manage submission preparation, quality review, compilation and tracking activities</li><li>Coordinate product registrations, renewals, variations and lifecycle management programs</li><li>Work closely with local applicants, regulatory partners and health authorities</li><li>Monitor project timelines, deliverables and risks</li><li>Provide regulatory guidance and support to internal and external stakeholders</li><li>Lead client governance meetings and provide regular project updates</li><li>Maintain regulatory documentation and ensure compliance with country-specific requirements</li><li>Contribute to delivery excellence and continuous improvement initiatives</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine or a related discipline</li><li>Minimum 5 years of Regulatory Affairs experience</li><li>Experience supporting multiple African markets</li><li>Strong knowledge of regulatory requirements across French-speaking and English-speaking African countries</li><li>Experience with registrations, renewals, variations and lifecycle management activities</li><li>Strong client-facing, communication and project management skills</li><li>Experience managing external regulatory vendors or local partners</li><li>Fluent French and English, written and spoken</li></ul><p>Nice to Have</p><ul><li>Experience coordinating regional regulatory programs</li><li>Experience working within a global matrix environment</li><li>Experience supporting both Francophone and Anglophone markets</li><li>Regulatory intelligence expertise across African markets</li></ul>

<h3><strong>Job Summary</strong></h3><p>Saudi German Hospital Egypt is seeking a qualified and results-oriented Talent Acquisition Specialist to join our HR team. The ideal candidate will play a key role in managing the full recruitment cycle, with a strong focus on attracting and hiring qualified healthcare professionals, particularly nursing staff and physicians.</p><p>&nbsp;</p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding.</p></li><li><p>Handle recruitment for medical positions, especially <strong>nursing staff and physicians</strong>, ensuring timely and quality hiring.</p></li><li><p>Collaborate closely with department heads to understand hiring needs and workforce requirements.</p></li><li><p>Develop and implement effective sourcing strategies targeting healthcare professionals.</p></li><li><p>Post job vacancies across various recruitment platforms, job boards, and professional networks.</p></li><li><p>Screen CVs and conduct initial interviews to assess candidates’ qualifications and suitability.</p></li><li><p>Coordinate interviews with hiring managers and follow up on feedback.</p></li><li><p>Build and maintain a strong pipeline of qualified healthcare candidates.</p></li><li><p>Ensure a smooth and professional candidate experience throughout the hiring process.</p></li><li><p>Prepare job offers and support in obtaining required approvals.</p></li><li><p>Maintain accurate recruitment data and provide the required reports.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Qualifications &amp; Requirements:</strong></h3><ul><li><p>Bachelor’s degree in <strong>Nursing, Pharmacy, Science</strong>, or a related healthcare field.</p></li><li><p>Professional Diploma of Human Resources Management is a must.</p></li><li><p>Proven experience in recruitment within the <strong>healthcare sector</strong> is a must.</p></li><li><p>Hands-on experience in hiring <strong>nursing staff and physicians in hospitals</strong>.</p></li><li><p>Strong understanding of medical roles, qualifications, and licensing requirements.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to manage multiple vacancies under tight deadlines.</p></li><li><p>Strong sourcing, interviewing, and evaluation skills.</p></li><li><p>Proficiency in MS Office (Ex: Excel and Word)</p></li></ul><h3>&nbsp;</h3><h3><strong>What We Offer:</strong></h3><ul><li><p>Competitive salary package.</p></li><li><p>Professional and dynamic work environment.</p></li><li><p>Opportunities for career growth and development within a leading healthcare organization.</p></li></ul><p></p>

<p><br></p><p>POSITION SUMMARY<br>To achieve sales by category by maximizing short- and long-term growth opportunities and build long-term relationships with the customers.</p><p>A DAY IN THE LIFE</p><p>Accountable for the achievement of the chains Sub channel sales by category.<br>Achieve the core distribution, picture of success targets and the agreed visibility and other elements in the Business Development Agreement (BDA)with every chain.<br>Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, shelf space, promotions and implementations).<br>Organize field visits daily and follow up with the chains branches in the assigned area to ensure availability of products.<br>Develop and manage long-term effective business relationship with Chains KOLs.<br>Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles) to sales management.<br>Ensure that the promotional plan is implemented effectively and efficiently in store in the assigned area(s).<br>Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following up with store visits.<br>Ensure correct product handling and condition on shelf as per company policy.<br>Submit and maintain proper customer records, sales activities and other required reports and forms.<br>Execute pharmacy &amp; Branches group meetings monthly.<br>Lead the order execution of hospitals while ensuring continuous visits to the designated list of hospitals within the region in cooperation with the medical field team.<br>Ensure strict adherence and compliance on all activities undertaken, including those taking place on trade, to the&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years experience in sales or related field.<br>University Degree in Business or related field.</p>

<p>The Product Specialist Multiple Sclerosis (MS) is responsible for promoting Hikma's Multiple Sclerosis portfolio to healthcare professionals, delivering scientific product knowledge, and building strong customer relationships to achieve sales objectives. The role requires developing a deep understanding of the MS therapeutic area, identifying customer needs, and executing territory plans to maximize brand performance while ensuring compliance with company policies and ethical standards.</p><p><strong>Key Responsibilities</strong></p><ul><li>Promote Hikma's Multiple Sclerosis (MS) products to neurologists and other relevant healthcare professionals through regular field visits.</li><li>Deliver accurate scientific and clinical information to support product positioning and appropriate patient care.</li><li>Build and maintain strong relationships with key healthcare professionals and other stakeholders within the assigned territory.</li><li>Execute the territory business plan to achieve sales targets and maximize market share.</li><li>Identify business opportunities through customer insights, market analysis, and competitor monitoring.</li><li>Accurately document customer interactions, sales activities, and market feedback in the CRM system.</li><li>Collaborate closely with the Sales Manager, Medical, Marketing, and other cross-functional teams to ensure effective execution of business plans.</li><li>Maintain up-to-date knowledge of the Multiple Sclerosis therapeutic area, clinical guidelines, product data, and competitive landscape.</li><li>Participate in scientific meetings, product training sessions, and continuous learning initiatives to strengthen technical expertise.</li><li>Ensure compliance with company policies, industry regulations, and all applicable quality, health, safety, and ethical standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>B.Sc. degree in Pharmacy, Medicine, Veterinary Medicine, or an equivalent life sciences discipline.</li><li>2-5 years of pharmaceutical sales experience; experience in Neurology, Multiple Sclerosis, Specialty Care, or Biologics is preferred.</li></ul>

<p><strong>Key Responsibilities</strong></p><p>1.Creative Design &amp; Content Production</p><ul><li><p>Design high-converting static creatives for social media, Meta Ads, Google</p></li></ul><p>Ads, and digital marketing campaigns.</p><ul><li><p>Create engaging video content for Reels, TikTok, YouTube Shorts, and paid</p></li></ul><p>advertising.</p><ul><li><p>Develop creative concepts and campaign key visuals.</p></li></ul><p>2.Website &amp; E-Commerce Design</p><ul><li><p>Design website banners, landing pages, product pages, and e-commerce</p></li></ul><p>visuals.</p><ul><li><p>Create marketing assets optimized for Shopify and digital platforms.</p></li></ul><p>3.Packaging &amp; Brand Identity</p><ul><li><p>Design packaging for new product launches.</p></li><li><p>Improve and redesign existing product packaging.</p></li><li><p>Maintain and develop RAXEIRA's visual identity across all brand touchpoints.</p></li></ul><p>4.Marketing Collateral &amp; Print Design</p><ul><li><p>Design brochures, catalogs, flyers, leaflets, posters, roll-ups, exhibition</p></li><li><p>Booths, POSM materials, pharmacy displays, and all marketing collateral.</p></li></ul><p>5.Art Direction &amp; Production</p><ul><li><p>Prepare mood boards and creative concepts for campaigns.</p></li><li><p>Attend photo and video shoots as the Art Director.</p></li><li><p>Coordinate with photographers, videographers, models, and production</p></li></ul><p>teams to ensure premium creative execution.</p><p>6.Team Collaboration</p><ul><li><p>Work closely with the Marketing, Brand, Media Buying, PR, and Product teams.</p></li><li><p>Manage multiple creative projects while meeting deadlines.</p></li><li><p>Ensure consistency across all online and offline brand communications.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Graphic Design, Fine Arts, or a related field.</p></li><li><p>Minimum 3 years of experience preferably in <strong>beauty, skincare, cosmetics, FMCG, or e-commerce</strong></p></li><li><p>Strong portfolio showcasing branding, packaging, digital campaigns, and social media work.</p></li></ul><p><strong>Advanced proficiency in:</strong></p><ul><li><p>Adobe Photoshop</p></li><li><p>Adobe Illustrator</p></li><li><p>Adobe InDesign</p></li><li><p>Adobe Premiere Pro</p></li><li><p>After Effects is a plus.</p></li></ul><p>Strong understanding of branding, typography, layout, and print production.</p><p>Experience in packaging design and print-ready artwork.</p><p>Ability to manage multiple projects in a fast-paced environment.</p><p>Strong attention to detail and excellent time management skills.</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right.<br> Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br> Job Summary We are seeking a strategic and passionate Market Access Manager – Oncology to join our team.<br> This role is central to ensuring that EVA Pharma’s oncology portfolio achieves optimal patient access and reimbursement.<br> The successful candidate will design and execute market access strategies, engage with stakeholders, and champion the value of our therapies across diverse healthcare systems.<br> Key Responsibilities: Develop and implement tailored market access strategies for EVA Pharma’s oncology products.<br> Lead the preparation of value dossiers, HTA submissions, and reimbursement negotiations.<br> Collaborate with cross-functional teams (Medical Affairs, Regulatory, Commercial, Governmental Affairs) to align access strategies.<br> Build and maintain strong relationships with payers, policy makers, healthcare providers, and patient advocacy groups.<br> Monitor healthcare policy, oncology reimbursement trends, and competitive dynamics to anticipate challenges and opportunities.<br> Support evidence generation initiatives, including real-world data and HEOR studies, to strengthen product value propositions.<br> Track and report on market access performance metrics to drive continuous improvement.<br> Bachelor’s degree in pharmacy, or related field (master’s degree is preferred).<br> Minimum 2 years of experience in market access or health economics, within the pharmaceutical industry.<br> Strong knowledge of healthcare systems, reimbursement processes, and payer dynamics in Egypt.<br> Excellent communication, negotiation, and stakeholder management skills.<br> Proven ability to manage complex projects and work cross-functionally.<br> Oncology experience is highly desirable.<br> Experience engaging with HTA bodies and developing value dossiers.<br></span> </div>

<p>We are looking for a product specialist to join our oncology team. Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.</p><p><strong>Job Responsibilities</strong></p><ul><li>Responsible for the achievement of sales targets for our oncology portfolio in a defined, region/geography within a country/market, including specific institutions (their 'territory').</li><li>Is accountable for accurate execution of territory sales targets planning and operational cross functional territory development plan within responsible territory.</li><li>Able to identify and communicate with relevant influential customers including Key Opinion Leaders, Oncology decision-making authorities in the cancer institutions and other members of the appropriate Multi-Disciplinary Team (Nurses, Pharmacists, Pathologists, etc.).</li><li>Supports the marketing team to drive growth &amp; to maximize business outcomes.</li><li>Maintains an accurate and up to date picture of the competitive landscape and clinical perspectives within the cancer institutions in their territory.</li><li>Ensure high level of ethical standards of our company.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A University education degree in a relevant to Health-care, Pharmacy.</li><li>A minimum of 1 year experience in Sales and maximum of 3 years</li><li>The ability to interact with all levels of customers, including high level scientific.</li><li>Preferred previous Specialty experience Oncology experience is a plus</li><li>Excellent leadership skills and sound understanding of the roles of other cross-functional team members.</li><li>High level of learning agility and out of the box thinking.</li><li>Potential for further development within Our oncology team.</li><li>Strong English language.</li></ul><strong>Required Skills:</strong> Account Management, Adaptability, Customer Communications, Data Analysis, Ethical Standards, Interpersonal Relationships, Oncology, Oncology Sales, Product Knowledge, Sales Forecasting

Manufacturing / Production Manager – Cosmetics Manufacturing Job Title: Manufacturing / Production Manager Industry: Cosmetics / Personal Care / FMCGLocation: Egypt Department: Manufacturing / Production Reporting To: Plant Head / Factory Director / General Manager Experience: 15–20+ years Qualification: B. E./B. Tech./B. Sc. in Chemical Engineering, Pharmacy, Chemistry, Industrial Engineering or related discipline Job Purpose We are looking for an experienced Manufacturing / Production Manager to lead the production operations of a cosmetics and personal care manufacturing facility. The role will be responsible for achieving production targets while ensuring quality, productivity, cost efficiency, GMP compliance, safety and timely delivery. The ideal candidate should have strong experience in manufacturing products such as skin care, hair care, body care, shampoos, creams, lotions, gels, liquid products, soaps and other cosmetic/personal-care formulations. Key Responsibilities1. Production Management Plan, organize and control daily, weekly and monthly production activities. Ensure achievement of production targets as per the production plan. Manage manufacturing, filling, packing and dispatch coordination. Optimize manpower, machinery, materials and production capacity. Monitor production output, efficiency, yield and downtime. Reduce production losses, wastage and rework.2. Manufacturing Operations Manage end-to-end manufacturing processes for cosmetic and personal-care products. Ensure proper batch manufacturing and adherence to approved formulations and processes. Monitor mixing, heating, homogenization, emulsification, filling and packing operations. Ensure proper line clearance and equipment readiness before production. Improve manufacturing processes to increase productivity and consistency.3. Quality & GMPEnsure production activities comply with GMP, SOPs, quality standards and regulatory requirements. Coordinate closely with Quality Assurance and Quality Control teams. Ensure proper documentation of batch manufacturing records and production reports. Investigate production deviations, batch failures and quality issues and implement corrective actions. Maintain high standards of hygiene, housekeeping and contamination control.4. Cost & Productivity Control manufacturing costs and improve production economics. Identify opportunities to reduce raw-material wastage and conversion costs. Improve machine utilization and Overall Equipment Effectiveness (OEE). Monitor production KPIs and implement corrective/improvement actions. Drive continuous improvement and lean manufacturing initiatives.5. Team Management Lead and develop production supervisors, operators, technicians and production staff. Plan manpower requirements and shift schedules. Train employees on SOPs, GMP, safety and manufacturing procedures. Set performance objectives and monitor team performance. Promote discipline, teamwork and a strong safety culture.6. Maintenance & Engineering Coordination Coordinate with Engineering/Maintenance teams for preventive and breakdown maintenance. Minimize machine downtime and improve equipment availability. Support installation and commissioning of new production equipment. Ensure production equipment is operated safely and efficiently.7. Planning & Coordination Work closely with Production Planning, Procurement, QA/QC, R&D, Warehouse and Supply Chain teams. Ensure availability of raw materials and packaging materials for production. Coordinate new product trials and scale-up activities with R&D. Support production forecasting and capacity planning. Key Performance Indicators (KPIs) Production plan achievement Production efficiency OEE / machine utilization Batch yield Material wastage Production cost per unit Downtime reduction Right-first-time production Rejection and rework percentage On-time production completion GMP / audit compliance Safety performance Manpower productivity Candidate Profile The ideal candidate should have:10–15+ years of experience in cosmetics, personal care, FMCG, pharmaceutical or allied manufacturing. Strong hands-on experience in cosmetic manufacturing and production operations. Experience managing production teams and multiple manufacturing lines. Knowledge of GMP, SOPs, batch manufacturing and quality systems. Experience with creams, lotions, shampoos, gels, soaps, liquid products and similar formulations is preferred. Strong knowledge of production planning, manpower planning and process improvement. Good analytical, problem-solving and leadership skills. Experience in reducing wastage and improving manufacturing productivity. Strong communication and coordination skills. Preferred Industry Experience Candidates from:Cosmetics Manufacturing Personal Care Products FMCG Manufacturing Pharmaceutical Manufacturing Toiletries Beauty & Wellness Products Soap & Detergent Manufacturing Chemical/Formulation Manufacturing Education Preferred: B. E./B. Tech./B. Sc. in Chemical Engineering, Pharmacy, Chemistry, Industrial Engineering or related field

Brand Description: <br>Brand Name: One & All<br>Industry: Toy Store - Stationery<br>Location: New Cairo <br>Job Type: Full-time<br>Brand Page: https://www.linkedin.com/company/oneandallstationary/<br><br>Job Title: Store Manager<br>Reports To: CEO <br><br><br>Job Summary: <br>We are looking for an experienced and dynamic “Store Manager” to lead our toy retail shop. You will be responsible for driving sales, managing daily operations, and creating a fun, engaging shopping experience for children and families. The ideal candidate is a strong leader with a passion for toys, retail expertise, and the ability to inspire a high-performing team.<br><br>Key Responsibilities: <br>Store Leadership & Operations: <br>- Oversee all aspects of store operations, ensuring efficiency and profitability. <br>- Develop and implement sales strategies to meet or exceed revenue targets.<br>- Manage inventory levels, ordering, and stock control to minimize shrinkage.<br>- Ensure visual merchandising standards are maintained to enhance customer appeal.<br>- Handle opening/closing procedures, cash management, and financial reporting. <br><br>Sales & Customer Experience:<br>- Resolve escalated customer issues with professionalism and care.<br>- Monitor sales trends and adjust strategies to maximize performance.<br>- Plan and execute in-store promotions, events, and seasonal campaigns.<br><br>Team Management & Development:<br>- selection, train, and supervise staff, including Assistant Managers and Sales Associates. <br>- Create staff schedules and conduct performance reviews. <br>- Motivate and mentor employees to achieve sales goals and career growth. <br>- Maintain a positive, energetic, and inclusive work environment.<br><br>Business Administration & Compliance:<br>- Analyze sales reports and KPIs to drive business decisions.<br>- Ensure compliance with company policies, safety standards, and labor laws.<br>Liaise with vendors, suppliers, and corporate offices as needed.<br><br>Qualifications & Skills: <br>Experience:<br>- 5+ years in retail management, preferably in toys, children’s products and stationery <br>- Proven track record of meeting sales targets.<br>Skills:<br>- Strong leadership, coaching, and conflict-resolution abilities.<br>- Excellent business acumen with proficiency in retail software (POS, inventory systems).<br>- Creative merchandising and promotional planning skills. <br>Traits:<br>- Passion for toys, games, and child development.<br>- Highly organized, adaptable, and able to thrive under pressure.<br>- Flexible schedule (weekends, holidays, and peak seasons required).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a pioneering telehealth company specializing in personalized weight loss programs using GLP-1 medications. They deliver medically supervised, data-driven solutions designed to help individuals achieve sustainable health outcomes through innovation, safety, and continuous patient support. By combining healthcare expertise with technology, they are reshaping the weight management experience through personalized digital care.</p><br>Location<p>Fully Remote (Work from Home) | 9 AM – 5 PM EST</p><br>Role Overview<p>The Senior Conversational AI &amp; Prompt Engineer will design, optimize, and maintain conversational experiences across voice and chat-based AI systems, ensuring natural, accurate, and clinically aligned patient interactions. This role requires deep expertise in prompt engineering, voice AI platforms, and conversational logic, with a strong focus on creating seamless digital experiences across multiple patient touchpoints in a telehealth environment.</p><br>Key ResponsibilitiesPrompt Engineering &amp; Optimization<ul><li><p>Design, develop, and refine high-performance prompts for Voice AI agents and chatbots, ensuring clarity, engagement, and alignment with the brand’s clinical voice.</p><br></li><li><p>Debug and optimize prompts to improve response accuracy, natural language flow, and user satisfaction across both text and voice interactions.</p><br></li><li><p>Manage context continuity so AI systems maintain patient history and conversational state across chat-based and voice-based interactions.</p><br></li></ul>Platform &amp; Technical Execution<ul><li><p>Use Retell AI and Vapi for real-time voice interactions, focusing on low-latency responses and natural conversational turn-taking.</p><br></li><li><p>Utilize orchestration tools such as LangChain, OpenAI Assistants API, or similar frameworks to build logic-driven conversational experiences.</p><br></li><li><p>Implement SSML and phonetic optimization for voice applications, while using Markdown and structured data for chat interfaces.</p><br></li></ul>DTC Strategy &amp; Patient Experience<ul><li><p>Apply direct-to-consumer experience to tailor conversational flows for telehealth users, balancing empathy, medical guardrails, and conversion objectives.</p><br></li><li><p>Maintain a consistent AI persona across SMS, web chat, and phone interactions to create a unified concierge-style patient experience for GLP-1 users.</p><br></li></ul>Collaboration &amp; Reporting<ul><li><p>Partner with clinical, product, and engineering teams to align AI behavior with medical protocols and business goals.</p><br></li><li><p>Generate performance reports, analyze transcripts and call logs, and recommend improvements based on user feedback and behavioral data.</p><br></li></ul>Market &amp; Trend Analysis<ul><li><p>Monitor trends in speech-to-text, text-to-speech, and LLM reasoning to identify opportunities for innovation and competitive differentiation in telehealth.</p><br></li></ul>QualificationsExperience<ul><li><p>5+ years of experience in prompt engineering across voice AI and text-based conversational systems.</p><br></li><li><p>Proven experience with Retell AI and Vapi.</p><br></li><li><p>Experience with chat orchestration frameworks such as LangChain, Intercom, OpenAI Assistants API, or custom LLM wrappers is highly preferred.</p><br></li><li><p>Direct-to-consumer experience, particularly in health-related support or high-intent customer journeys.</p><br></li><li><p>Experience running A/B testing on prompts to optimize conversion and information accuracy.</p><br></li></ul>Skills<ul><li><p>Strong analytical ability to evaluate conversational performance and optimize outcomes.</p><br></li><li><p>Deep understanding of conversational design differences between spoken and written language.</p><br></li><li><p>Ability to troubleshoot technical constraints related to real-time voice latency.</p><br></li><li><p>High attention to detail and creativity in designing natural user experiences.</p><br></li><li><p>Proactive problem-solving mindset within regulated telehealth environments.</p><br></li><li><p>Adaptability in fast-moving product and healthcare settings.</p><br></li></ul>What Success Looks Like<ul><li><p>Voice and chat agents deliver a unified, seamless patient journey that feels like one cohesive clinical assistant.</p><br></li><li><p>User satisfaction and retention improve through empathetic and well-designed AI interactions.</p><br></li><li><p>Hallucination rates and latency continue to decrease, supporting safe and efficient medical workflows.</p><br></li></ul>Opportunity<p>This role offers the opportunity to shape conversational AI experiences at the forefront of telehealth innovation. The Senior Conversational AI &amp; Prompt Engineer will directly influence how patients interact with digital care systems, working closely with cross-functional teams to build clinically responsible, scalable AI experiences in a rapidly growing health technology environment.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>