Ophthalmology Jobs in Egypt

<p>This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette . If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><p><strong>Desired Candidate Profile</strong></p><p>We re Hiring Talented People! Fresh Grads &amp; Dropouts are welcome to apply! What we re looking for: Fluency in English is a MUST! (B2/C1 level) Strong skills in Customer Service &amp; Customer Support Proven ability to enhance Customer Satisfaction &amp; Customer Experience Problem-solving , active listening , &amp; attention to detail Experience in a customer-facing role and familiarity with CRM tools is a plus! Flexibility with night &amp; overnight shifts is essential Proficiency in professional phone etiquette &amp; communication techniques is a plus If you re passionate about making a difference and love helping customers, we want YOU!</p>

<p>This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette . If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2> <p>We re Hiring Talented People! Fresh Grads &amp; Dropouts are welcome to apply!</p> <p>What we re looking for:</p> <ul> <li>Fluency in English is a MUST! (B2/C1 level)</li> <li>Strong skills in Customer Service &amp; Customer Support</li> <li>Proven ability to enhance Customer Satisfaction &amp; Customer Experience</li> <li>Problem-solving , active listening , &amp; attention to detail</li> <li>Experience in a customer-facing role and familiarity with CRM tools is a plus!</li> <li>Flexibility with night &amp; overnight shifts is essential</li> <li>Proficiency in professional phone etiquette &amp; communication techniques is a plus</li> </ul> <p>If you re passionate about making a difference and love helping customers, we want YOU!</p>

Job Description <div> <p>This is a full-time on-site role located in <strong>Cairo</strong> for a <strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering <strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of <strong>customer satisfaction</strong>.</p> <p>Your <strong>day-to-day responsibilities</strong> will include:</p> <ul> <li> Handling customer interactions with <strong>efficiency</strong> and <strong>empathy</strong>.</li> <li> Providing <strong>tailored solutions</strong> to meet customer needs.</li> <li> Ensuring a <strong>positive customer experience</strong> through <strong>effective communication</strong> and <strong>professional phone etiquette</strong>.</li> </ul> <p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <strong> </strong> <strong> We re Hiring Talented People! </strong> <strong> </strong> <br> <strong>Fresh Grads &amp; Dropouts</strong> are welcome to apply! </p> <p> <strong>What we re looking for:</strong> </p> <p> <strong>Fluency in English</strong> is a MUST! (B2/C1 level) <br> Strong skills in <strong>Customer Service</strong> &amp; <strong>Customer Support</strong> <br> Proven ability to <strong>enhance Customer Satisfaction</strong> &amp; <strong>Customer Experience</strong> <br> <strong>Problem-solving</strong>, <strong>active listening</strong>, &amp; <strong>attention to detail</strong> <br> Experience in a <strong>customer-facing role</strong> and familiarity with <strong>CRM tools</strong> is a plus! <br> <strong>Flexibility</strong> with <strong>night &amp; overnight shifts</strong> is essential <br> Proficiency in <strong>professional phone etiquette</strong> &amp; <strong>communication techniques</strong> is a plus </p> <p> If you re passionate about making a difference and love helping customers, we want YOU! </p></div>

Job Description <div> <p>This is a full-time on-site role located in <strong>Cairo</strong> for a <strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering <strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of <strong>customer satisfaction</strong>.</p> <p>Your <strong>day-to-day responsibilities</strong> will include:</p> <ul> <li> Handling customer interactions with <strong>efficiency</strong> and <strong>empathy</strong>.</li> <li> Providing <strong>tailored solutions</strong> to meet customer needs.</li> <li> Ensuring a <strong>positive customer experience</strong> through <strong>effective communication</strong> and <strong>professional phone etiquette</strong>.</li> </ul> <p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <strong> </strong> <strong> We re Hiring Talented People! </strong> <strong> </strong> <br> <strong>Fresh Grads &amp; Dropouts</strong> are welcome to apply! </p> <p> <strong>What we re looking for:</strong> </p> <p> <strong>Fluency in English</strong> is a MUST! (B2/C1 level) <br> Strong skills in <strong>Customer Service</strong> &amp; <strong>Customer Support</strong> <br> Proven ability to <strong>enhance Customer Satisfaction</strong> &amp; <strong>Customer Experience</strong> <br> <strong>Problem-solving</strong>, <strong>active listening</strong>, &amp; <strong>attention to detail</strong> <br> Experience in a <strong>customer-facing role</strong> and familiarity with <strong>CRM tools</strong> is a plus! <br> <strong>Flexibility</strong> with <strong>night &amp; overnight shifts</strong> is essential <br> Proficiency in <strong>professional phone etiquette</strong> &amp; <strong>communication techniques</strong> is a plus </p> <p> If you re passionate about making a difference and love helping customers, we want YOU! </p></div>

<p>This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction. Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy. Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette. If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>We re Hiring Talented People! Fresh Grads &amp; Dropouts are welcome to apply! What we re looking for:</p><ul><li>Fluency in English is a MUST! (B2/C1 level)</li><li>Strong skills in Customer Service &amp; Customer Support</li><li>Proven ability to enhance Customer Satisfaction &amp; Customer Experience</li><li>Problem-solving, active listening, &amp; attention to detail</li><li>Experience in a customer-facing role and familiarity with CRM tools is a plus!</li><li>Flexibility with night &amp; overnight shifts is essential</li><li>Proficiency in professional phone etiquette &amp; communication techniques is a plus</li></ul><p>If you re passionate about making a difference and love helping customers, we want YOU!</p>

<p>Job Description This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette . If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2> We re Hiring Talented People! Fresh Grads &amp; Dropouts are welcome to apply!<br> What we re looking for:<br> <ul> <li>Fluency in English is a MUST! (B2/C1 level)</li> <li>Strong skills in Customer Service &amp; Customer Support</li> <li>Proven ability to enhance Customer Satisfaction &amp; Customer Experience</li> <li>Problem-solving , active listening , &amp; attention to detail</li> <li>Experience in a customer-facing role and familiarity with CRM tools is a plus!</li> <li>Flexibility with night &amp; overnight shifts is essential</li> <li>Proficiency in professional phone etiquette &amp; communication techniques is a plus</li> </ul> If you re passionate about making a difference and love helping customers, we want YOU!

We seek a specialist who masters operating AI local agents to create content and campaigns on Tik Tok and Snapchat — from idea to output. Your value is in the strength of agent direction and tangible results, not manual work.<br>Full mastery of operating AI local agents and of Claude AI, Chat GPT, and AI design & content tools. A record of real, executed projects with tangible, verifiable results. Attach a link to these projects when applying. Any application without proof will be excluded.

<p>The Sales Specialist is a full-time, on-site role based in Cairo - Giza - Delta - Alex . This role is responsible for identifying and visiting potential and existing customers, presenting product offerings, and closing sales to meet assigned targets. The Sales Specialist will manage customer relationships, follow up on orders, handle inquiries, and ensure high-quality customer service. Daily tasks include preparing sales reports, updating customer data, coordinating with internal teams on pricing and availability, and supporting promotional activities and training sessions as needed.</p><p><strong>Requirements</strong></p><ul><li><p> Strong Communication and Customer Service skills to engage clients, build rapport, and support long-term relationships.</p></li><li><p>- Proven Sales experience with the ability to meet targets and effectively promote products in a competitive market.</p></li><li><p> Sales Management and Training capabilities to support team initiatives, share product knowledge, and contribute to sales process improvement.</p></li><li><p>-Ability to work on-site in 10th of Ramadan, manage field visits, and maintain an organized schedule.</p></li><li><p> Basic proficiency in MS Office and CRM tools for reporting, documentation, and customer data management.</p></li><li><p>Prior experience in FMCG or pet food industries is an advantage.</p></li><li><p>Diploma or bachelor’s degree in Business, Marketing, or a related field is preferred.</p></li><li><p>Strong problem-solving skills, resilience, and a results-oriented mindset.</p></li><li><p>Minimum of one year of experience is required.</p></li></ul><p></p>

<ul><li><p><strong>Company Description</strong></p></li><li><p>E‑Logistics Misr is Egypt’s first smart logistics ecosystem, designed to simplify and digitalize the entire import and export process. The platform connects importers, exporters, shipping lines, customs brokers, warehouses, and transport providers to promote trust, transparency, and efficiency. Our services the entire logistics journey, from sourcing and freight estimation to customs clearance, warehousing, and inland delivery. With advanced AI tools, verified partners, and transparent pricing, we empower Egyptian businesses to trade smarter and faster. Our mission is to bridge technology and logistics, creating an integrated, future-ready trade environment for all.</p></li><li><p><strong>Role Description</strong></p></li><li><p>This is a full-time on-site role for a Sales Specialist, located in New Cairo. The Sales Specialist will be responsible for executing sales strategies, engaging with clients, providing exceptional customer service, conducting training sessions, and managing sales processes. Daily tasks include identifying potential clients, pitching services, meeting sales targets, maintaining client relationships, and collaboration with other departments to ensure customer satisfaction.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong Communication and Customer Service skills</p></li><li><p>Proven Sales experience and Sales Management abilities</p></li><li><p>Experience in conducting training sessions</p></li><li><p>Ability to work efficiently as part of a team</p></li><li><p>Excellent organizational and time-management skills</p></li><li><p>Bachelor's degree in Business, Marketing, or a related field</p></li><li><p>Experience in the logistics industry is an advantage</p></li></ul><p></p>

<p>The BIM Specialist will be responsible for participating in pre-sales activities, including delivering technical sessions to potential and existing clients. They will implement and support BIM technologies, especially Autodesk Revit and Autodesk Construction Cloud. The role involves conducting training sessions for clients and internal teams on the latest BIM tools and workflows. The BIM Specialist will engage with new customers daily, presenting cutting-edge BIM solutions tailored to their needs. Staying up to date with industry trends and emerging BIM technologies to continuously improve service delivery is crucial. Collaboration with the sales team to provide technical expertise that supports business growth is also a key responsibility.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in architecture, Mechanical, or Structural Engineering is a MUST. Minimum 4 years experience in similar positions. Proven track record in technical sales, preferably within the software industry. Proficiency in Revit software. A strong understanding of the BIM workflow. Excellent level in English. Strong negotiation and interpersonal skills. Ability to articulate complex technical information to non- technical audiences. Familiarity with 4D modeling is a plus. Knowledge of programming tools such as Dynamo or Python is a plus. Preferably owning a car. Priority will be given to candidates with previous experience as an instructor.</p>

بندور على Social Media Specialist ينضم لفريقنا ويكون عنده شغف بالإبداع وصناعة المحتوى.<br>???? المطلوب:خبرة سنة على الأقل في إدارة صفحات السوشيال ميديا.خبرة في كتابة الـ Content وإعداد الـ Content Plan.متابعة التريندات وتحويلها لأفكار تناسب البراندات.القدرة على إدارة صفحات العملاء والتفاعل مع الجمهور.معرفة جيدة بـ Meta Business Suite وأدوات إدارة السوشيال ميديا.يفضل وجود خبرة في السوق السعودي.<br>???? تفاصيل الشغل:الدوام كامل من المقر.يومين ريموت أسبوعيًا.مقر الشركة: المنصورة – سامية الجمل.مواعيد العمل: من السبت إلى الخميس، من 9 صباحًا إلى 5 مساءً (ساعة بريك).<br>✨ لو شايف إنك الشخص المناسب، ابعت لنا:الـ CV+ Portfolio

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.</p><br><p>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.</p><br><p>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> Sutherland<br> Digital Outcomes.<br> &nbsp;</p><br><br>Job Description<br><p>This is a full-time on-site role located in&nbsp;<strong>Alexandria</strong>&nbsp;for a&nbsp;<strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering&nbsp;<strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of&nbsp;<strong>customer satisfaction</strong>.</p><br><p>Your&nbsp;<strong>day-to-day responsibilities</strong>&nbsp;will include:</p><br><ul><li> Handling customer interactions with&nbsp;<strong>efficiency</strong>&nbsp;and&nbsp;<strong>empathy</strong>.</li><li>️ Providing&nbsp;<strong>tailored solutions</strong>&nbsp;to meet customer needs.</li><li> Ensuring a&nbsp;<strong>positive customer experience</strong>&nbsp;through&nbsp;<strong>effective communication</strong>&nbsp;and&nbsp;<strong>professional phone etiquette</strong>.</li></ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><br><br>Qualifications<br><p><strong></strong><strong> We’re Hiring Talented People! </strong><strong></strong><br> <br> <strong>Grads, Fresh Grads &amp; Dropouts</strong>&nbsp;are welcome to apply! </p><br><p>&nbsp;<strong>What we’re looking for:</strong><br> ✅&nbsp;<strong>Fluency in English</strong>&nbsp;is a MUST! (B2/C1 level)&nbsp;<br> ✅ Strong skills in&nbsp;<strong>Customer Service</strong>&nbsp;&amp;&nbsp;<strong>Customer Support</strong>&nbsp;<br> ✅ Proven ability to&nbsp;<strong>enhance Customer Satisfaction</strong>&nbsp;&amp;&nbsp;<strong>Customer Experience</strong>&nbsp;<br> ✅ Flexibility <strong>with night and over night shifts.</strong><br> &nbsp;</p><br><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>Are you a dynamic marketing professional with a passion for driving sales and elevating brand presence? We are thrilled to announce an opening for a <strong>Trade Marketing Specialist</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>. This is an exciting <strong>full-time, on-site</strong> opportunity for an experienced individual to make a significant impact on our market leadership!</p><p><strong>Overview: Ignite Your Career in Trade Marketing!</strong></p><p>We are searching for a creative and results-driven Trade Marketing Specialist to spearhead our brand strategies within retail channels. You will be instrumental in translating marketing objectives into actionable, compelling trade programs that captivate consumers and empower our sales teams. If you thrive in a fast-paced environment and are eager to shape how our brands are perceived and purchased, this role is for you!</p><ul><li><p><strong>Strategic Responsibilities:</strong></p><ul><li><p><strong>Assist in Developing and executing innovative trade marketing strategies</strong> aligned with overall business goals and sales targets.</p></li><li><p><strong>Assist in Planning and implementing engaging promotional campaigns</strong>, product launches, and in-store activations across various channels.</p></li><li><p><strong>Collaborate closely with sales teams</strong> to ensure effective execution of trade programs and gather market insights.</p></li><li><p><strong>Provide reports to analyze market trends, competitor activities, and sales data</strong> to identify opportunities and optimize trade marketing effectiveness.</p></li><li><p><strong>Manage budgets and resources</strong> efficiently to maximize ROI on all trade marketing initiatives.</p></li><li><p><strong>Enhance brand visibility and presence</strong> at the point of sale, ensuring consistent brand messaging and appealing merchandising.</p></li><li><p><strong>Leverage social media platforms</strong> to amplify trade campaigns and drive consumer engagement.</p></li></ul></li><li><p><strong>Skills &amp; Technologies: Your Toolkit for Success!</strong></p><ul><li><p>Proficiency in <strong>Trade marketing</strong> principles and best practices.</p></li><li><p>Strong grasp of general <strong>Marketing</strong> strategies and execution.</p></li><li><p>Expertise in <strong>Social Media</strong> for brand amplification and engagement.</p></li><li><p>Experience in <strong>Shopper marketing</strong> and understanding consumer behavior at retail.</p></li><li><p>Ability to drive effective <strong>Brand activation</strong> and retail execution.</p></li><li><p>Skilled in <strong>Campaign management</strong> from concept to reporting.</p></li><li><p>Adept at <strong>Channel management</strong> and fostering strong retail partnerships.</p></li><li><p>Proven track record in successful <strong>Sales promotion</strong> planning and implementation.</p></li><li><p>Familiarity with <strong>Digital marketing</strong> trends and tools.</p></li><li><p>Excellent <strong>Project management</strong> capabilities to juggle multiple initiatives.</p></li><li><p>Strong analytical skills for <strong>Data analysis</strong> and performance measurement.</p></li><li><p>Exceptional <strong>Communication</strong> and negotiation abilities.</p></li></ul></li><li><p><strong>Growth Opportunities: Chart Your Path to Excellence!</strong></p><p>At our company, your growth is our priority. As a Trade Marketing Specialist, you will have unparalleled opportunities to deepen your expertise in brand strategy, retail dynamics, and digital engagement. We foster an environment of continuous learning, professional development, and career advancement within our expansive Marketing and Sales divisions, especially within the dynamic Egyptian market.</p></li><li><p><strong>Team &amp; Culture: Innovate, Collaborate, Celebrate!</strong></p><p>Join a vibrant, supportive, and highly collaborative team that values innovation and impact. We believe in empowering our employees, fostering open communication, and celebrating collective successes. You'll work alongside passionate professionals dedicated to achieving excellence and driving market leadership in Cairo.</p></li><li><p><strong>Impact: Drive Our Success Story!</strong></p><p>Your contributions as a Trade Marketing Specialist will directly influence our market share, brand equity, and sales performance. You will be a key player in shaping consumer perceptions and purchasing decisions, making a tangible difference in our continued growth and success in the region.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites Us:</strong></p><ul><li><p>A minimum of <strong>3-7 years of progressive experience</strong> in Trade Marketing, Marketing, Sales, or a related field, demonstrating a strong track record of success.</p></li><li><p>Proven experience in developing and executing impactful trade marketing strategies and campaigns.</p></li><li><p>Prior experience in the Marketing/PR/Advertising or Sales/Retail sector is highly valued.</p></li></ul></li><li><p><strong>Skills That Set You Apart:</strong></p><ul><li><p>Exceptional proficiency in <strong>Trade marketing</strong>, with a deep understanding of retail and wholesale environments.</p></li><li><p>Solid foundation in core <strong>Marketing</strong> principles and practices.</p></li><li><p>Demonstrable experience with <strong>Social Media</strong> marketing and digital engagement.</p></li><li><p>Hands-on experience with <strong>Shopper marketing</strong> and in-store execution.</p></li><li><p>A proven ability to conceptualize and deliver successful <strong>Brand activation</strong> initiatives.</p></li><li><p>Strong skills in <strong>Retail and Wholesale execution</strong> and merchandising.</p></li><li><p>Proficiency in <strong>Campaign management</strong>, from planning to analysis.</p></li><li><p>Experience in <strong>Channel management</strong> and building strong trade relationships.</p></li><li><p>A knack for creating compelling <strong>Sales promotion</strong> programs.</p></li><li><p>Familiarity with <strong>Digital marketing</strong> trends and tools.</p></li><li><p>Excellent <strong>Project management</strong> skills, capable of handling multiple priorities.</p></li><li><p>Strong analytical abilities for effective <strong>Data analysis</strong> and decision-making.</p></li><li><p>Outstanding <strong>Communication</strong>, presentation, and negotiation skills.</p></li></ul></li><li><p><strong>Career Level Expectation:</strong></p><ul><li><p>This role is tailored for an <strong>Experienced</strong> professional ready to take ownership and drive significant results.</p></li></ul></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us We are a specialized growth agency focused on converting traffic into revenue.<br> We don’t guess we test.<br> We help e-commerce brands in the MENA region scale their businesses using data driven strategies, behavioral psychology, and rigorous A/B testing.<br> We are looking for a curious, data-obsessed Intern CRO Specialist to join our team.<br> In this role, you won't just look at numbers; you will actively investigate why users behave the way they do and help find solutions to improve their experience across the entire customer journey.<br> Role Overview As an Intern CRO Specialist, you will support the growth team in analyzing user behavior, identifying friction points on client websites, and setting up experiments.<br> This hands-on role is designed to develop your skills in UX research, web analytics, and A/B testing under the direct mentorship of senior experts.<br> We are a specialized growth agency focused on converting traffic into revenue.<br> We don’t guess we test.<br> We help e-commerce brands in the MENA region scale their businesses using data driven strategies, behavioral psychology, and rigorous A/B testing.<br> We are looking for a curious, data-obsessed Intern CRO Specialist to join our team.<br> In this role, you won't just look at numbers; you will actively investigate why users behave the way they do and help find solutions to improve their experience across the entire customer journey.<br> Role Overview As an Intern CRO Specialist, you will support the growth team in analyzing user behavior, identifying friction points on client websites, and setting up experiments.<br> This hands-on role is designed to develop your skills in UX research, web analytics, and A/B testing under the direct mentorship of senior experts.<br> Key Responsibilities Audit &amp; Research Conduct heuristic evaluations on full websites (Home, Category, Product Pages) and checkout flows to identify user friction and UX bottlenecks.<br> Analyze user behavior using heatmaps, scroll maps, and session recordings (using tools like Microsoft Clarity or Hotjar).<br> Perform "Message Match" audits to ensure that digital ad copy aligns seamlessly with landing page content.<br> Data Analysis Analyze conversion funnels in Google Analytics 4 (GA4) to pinpoint where users drop off and identify underperforming audience segments.<br> Gather and synthesize qualitative data from customer surveys, feedback forms, and reviews to understand the motivation behind user actions.<br> Prioritization &amp; A/B Testing Assist in prioritizing test ideas using scoring frameworks (e.<br>g., ICE or PIE) to focus on high-impact opportunities.<br> Support the team in formulating strong, data-backed hypotheses for A/B tests.<br> Assist in setting up, launching, and QA-ing A/B tests using tools like VWO, FigPii, Google Tag Manager, or similar platforms.<br> Monitor live tests to ensure data accuracy and track statistical significance.<br> Reporting &amp; Communication Assist in creating clear, actionable reports summarizing audit findings and test results.<br> Help translate complex quantitative and qualitative data into simple, digestible insights for clients.<br> Why Join Araby Brand?<br> Learning Opportunities: Receive mentorship from industry experts and grow your skills in performance marketing.<br> Collaborative Team: Work alongside a passionate, supportive, and talented group of marketers.<br> Career Growth: Be part of a company that invests in your professional development and opens doors to advancement.<br> Impactful Work: Contribute to campaigns that drive real results for businesses across the region.<br> Flexible Environment: We support a healthy work-life balance, offering remote and hybrid working options.<br> If you’re enthusiastic about digital marketing and ready to take the next step in your career, we’d love to hear from you!<br> Apply now and start your journey with Araby Brand.<br> Education &amp; Background: Recent graduate or final-year student in Marketing, Business Administration, UX/UI Design, Computer Science, or a related field.<br> (No previous professional experience is required).<br> Analytical Mindset: Comfortable working with numbers and spreadsheets (Excel / Google Sheets).<br> You have a passion for finding patterns and solving problems.<br> Basic Knowledge: Familiarity with the concepts of Google Analytics, UX research, or heatmap tools (Clarity/Hotjar) through academic projects, online courses, or self-study is a strong plus.<br> Basic Technical Skills: A basic understanding of HTML &amp; CSS (e.<br>g., knowing how to inspect an element in a browser or change a button style) is highly preferred.<br> Soft Skills: High intellectual curiosity, strong attention to detail, and a desire to learn behavioral psychology and optimization methodologies.<br> Language: Good command of written and spoken English.<br></span> </div>

<p>Are you ready to launch your career in IT with a role that combines technical expertise with crucial customer interaction? We are thrilled to invite a passionate and driven individual to join our dynamic team as a <strong>Group Printing Solutions Specialist</strong>! This is an unparalleled opportunity to grow within the thriving IT/Software Development sector, right here in the vibrant heart of <strong>Cairo, Egypt</strong>. If you thrive in an <strong>on-site</strong> environment and are eager to make an immediate impact, this role is for you!</p><p><strong>Overview: Elevate Your IT Career with Us!</strong></p><p>As a Group Printing Solutions Specialist, you will be at the forefront of ensuring seamless and efficient printing operations across our organization. You'll be a vital link, bridging technology and user needs, making a tangible difference in our daily productivity. This entry-level position is perfect for someone with 1-2 years of experience who is ready to dive deep into IT solutions and customer satisfaction.</p><p><strong>Key Responsibilities: Innovate and Support!</strong></p><ul><li><p><strong>Provide Expert Technical Support:</strong> Be the go-to specialist for all group printing-related inquiries and issues, ensuring quick and effective resolutions.</p></li><li><p><strong>Master Troubleshooting:</strong> Diagnose and resolve complex printing problems, from network connectivity to driver conflicts and hardware malfunctions.</p></li><li><p><strong>Manage Printing Infrastructure:</strong> Assist in the installation, configuration, and maintenance of print servers, network printers, and related software.</p></li><li><p><strong>Enhance Customer Experience:</strong> Deliver exceptional customer service and support, guiding users through solutions and best practices with clarity and patience.</p></li><li><p><strong>Proactive Maintenance:</strong> Perform routine checks and preventative maintenance to ensure optimal performance and minimize downtime of printing solutions.</p></li><li><p><strong>Documentation and Reporting:</strong> Maintain accurate records of support requests, resolutions, and system configurations within our ticketing systems.</p></li><li><p><strong>Collaborate for Success:</strong> Work closely with IT teams to identify trends, escalate complex issues, and contribute to continuous improvement initiatives.</p></li></ul><p><strong>Skills &amp; Technologies: Your Toolkit for Success!</strong></p><p>We are seeking candidates who possess a solid foundation in <strong>Computer Science</strong> principles and a strong aptitude for problem-solving. Your expertise in <strong>Customer Service</strong> and <strong>Customer Support</strong> will be critical in delivering outstanding user experiences. Additionally, familiarity with <strong>Technical Support</strong> methodologies, <strong>Troubleshooting</strong> techniques, <strong>Network Printing</strong> protocols, and basic <strong>Print Management</strong> will set you apart. Experience with <strong>Hardware Diagnostics</strong>, <strong>Software Installation</strong>, and understanding <strong>IT Infrastructure Fundamentals</strong> are highly valued. Excellent <strong>Communication Skills</strong> and proficiency with <strong>Ticketing Systems</strong> will be essential for your daily tasks.</p><p><strong>Growth Opportunities: Chart Your Path!</strong></p><p>This role is designed as a launchpad for your IT career. You will receive mentorship, gain hands-on experience with cutting-edge printing technologies, and have ample opportunities for professional development. Grow your skills, take on new challenges, and explore diverse career paths within our expanding IT/Software Development department.</p><p><strong>Team &amp; Culture: Thrive Together!</strong></p><p>Join a collaborative and supportive IT team that values innovation, knowledge sharing, and mutual growth. We foster an environment where your contributions are recognized, and your professional development is encouraged. Work alongside passionate professionals in a culture that celebrates success and supports continuous learning, all within a dynamic, on-site setting in Cairo.</p><p><strong>Impact: Make a Difference!</strong></p><p>Your work as a Group Printing Solutions Specialist will directly impact the daily operations and productivity of our entire organization. By ensuring reliable and efficient printing services, you will empower our teams, streamline workflows, and contribute significantly to our overall success. Be the hero who keeps our operations running smoothly!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Background:</strong> A strong academic foundation in <strong>Computer Science</strong> or a related IT field.</p></li><li><p><strong>Professional Experience:</strong> Demonstrate <strong>1-2 years of dedicated professional experience</strong> in an IT support, customer service, or technical support role, ideally with exposure to printing solutions.</p></li><li><p><strong>Essential Skills:</strong> Proficiency in <strong>Customer Service</strong> and <strong>Customer Support</strong>, coupled with robust <strong>Technical Support</strong> and <strong>Troubleshooting</strong> capabilities. Familiarity with <strong>Network Printing</strong>, <strong>Print Management</strong>, and basic <strong>Hardware Diagnostics</strong> is highly advantageous.</p></li><li><p><strong>Technical Aptitude:</strong> A solid understanding of <strong>Software Installation</strong> processes and foundational knowledge of <strong>IT Infrastructure Fundamentals</strong>.</p></li><li><p><strong>Communication Excellence:</strong> Outstanding <strong>Communication Skills</strong>, both verbal and written, essential for clear user interactions and effective team collaboration.</p></li><li><p><strong>Problem-Solving Prowess:</strong> Proven ability to analyze issues, identify root causes, and implement effective solutions with a strong focus on <strong>Problem Solving</strong>.</p></li><li><p><strong>Tool Savvy:</strong> Experience utilizing <strong>Ticketing Systems</strong> for managing support requests and maintaining documentation.</p></li><li><p><strong>Career Level:</strong> This is an exciting <strong>Entry Level</strong> opportunity for a motivated individual eager to learn, grow, and contribute meaningfully from day one!</p></li></ul><p></p>

Company Description Direction RED, founded in 2018, is the market’s first fully integrated Marketing Development and Execution firm. The company was created at the intersection of senior leadership governance and high-performance creative intelligence to build marketing as a proactive growth engine. By structurally unifying strategy and execution, Direction RED eliminates the traditional gap between consultancy and agency, ensuring continuity from commercial objectives to creative output. This integrated model keeps brand positioning consistent from boardroom decisions to final deliverables. Direction RED supports growth-focused organizations with scalable marketing architectures engineered for long-term market impact.<br>Role Description The Digital Marketing Specialist will be responsible for planning, executing, and optimizing digital campaigns across multiple online channels to support client growth objectives. Daily tasks include managing social media platforms, coordinating online marketing initiatives, monitoring web analytics, and preparing performance reports with actionable insights. The role involves close collaboration with creative, strategy, and account teams to ensure aligned messaging and consistent brand positioning. The Digital Marketing Specialist will also contribute to campaign ideation, audience targeting, and ongoing optimization based on data and trends. This is a full-time, on-site role based in Cairo.<br>Qualifications Candidates should possess strong skills in Digital Marketing and Online Marketing, including campaign management and optimization across multiple channels. Candidates should possess skills in Social Media Marketing, including platform management, content coordination, and audience engagement. Candidates should possess skills in Web Analytics, including tracking, reporting, and interpreting data to improve campaign performance. Candidates should possess solid Communication skills, including clear written and verbal communication and effective collaboration with cross-functional teams. Relevant experience with paid media platforms (e.g., Meta Ads, Google Ads) and marketing automation tools is beneficial. Familiarity with SEO/SEM principles, A/B testing, and basic CRM usage is an advantage. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience is preferred. Ability to work on-site in Cairo, manage multiple projects, and adapt to a fast-paced, growth-oriented environment.

الشركة متخصصة في محطات شحن السيارات الكهرباء.&nbsp;المهام الوظيفية: تقديم خدمة عملاء متميزة بطريقة احترافية وودية. الرد على استفسارات العملاء عبر الهاتف والبريد الإلكتروني. استقبال الشكاوى والعمل على حلها بسرعة وكفاءة. متابعة طلبات العملاء وضمان رضاهم عن الخدمة. إعداد التقارير اليومية والأسبوعية الخاصة بالأداء وخدمة العملاء. إعداد تقارير شكاوى العملاء، ومستوى رضا العملاء، وملاحظاتهم ومقترحاتهم. الحفاظ على سجلات دقيقة لجميع تفاعلات العملاء. التعاون مع الإدارات المختلفة لضمان سرعة حل المشكلات. القيام بأي مهام أخرى تُسند إليه ضمن نطاق العمل. الشروط: مؤهل مناسب. خبرة سابقة في مجال خدمة العملاء تُعد ميزة. مهارات تواصل ممتازة والتعامل باحترافية مع العملاء. إجادة استخدام برامج Microsoft Office. القدرة على إعداد التقارير والمتابعة. الالتزام وتحمل ضغط العمل والعمل بروح الفريق. المزايا: راتب مجزٍ. تأمينات اجتماعية وطبية. فرص للتدريب والتطوير الوظيفي. العمل عدد من الايام من المنزل حسب تحديد الشيفتات. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p>The Grant Specialist provides direct administrative support to the English Language Department focusing on grant projects. The Grant Program Specialist supports in ensuring overall quality of programs by ensuring timely and accurate program activities, services, and reporting throughout the duration of the program. The Grant Program Specialist works with the EL Department to help improve the quality and efficiency of the programs while serving participants in the best way possible. S/he coordinates all logistical activity and reports to the Grants Program Lead on any delays. S/he develops all required reports and works closely with and supervises the Field Coordinators, Program Assistants, and interns. S/he is responsible for updating all department files and uploading it on the shared drive. S/he follows up directly with the students and reports any issues or concerns to the direct manager. The specialist may also be requested to support in other projects, if needed. These Grant Programs aim to assist Egyptian youth to qualify for undergraduate study in the U.S. Qualification is specifically defined as the ability to meet the basic requirements for U.S. university admission, obtain the required academic scores for university entry, and understanding the U.S. university application process. The programs also work with PWD and youth refugees to provide them with the English needed to be able to participate in courses where English is the language of instruction and enabling them to gain better understanding of terms related to real-life scenarios and jobs and equip them with the skills needed to communicate in professional environments.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Programmatic Tasks:</strong></p><ul><li>Maintain and report on program timelines and other prescribed documents</li><li>Report on sessions delivered and student attendance</li><li>Share satisfaction survey with the students and report on outcome</li><li>Attend selected sessions/ classes for quality assurance and submit a report on the visit to the Grants Program Lead</li><li>Coordinate agreed upon classes and training</li><li>Participate in candidate selection, interviews, and final acceptance</li><li>Leads administrative follow up on attendance and schedule by creating schedules and academic calendars</li><li>Attend all online sessions to support trainer/ instructor if needed and observe the sessions if needed</li><li>Follow-up with instructors on instructional hours for various programs/trainings and report findings</li><li>Conduct orientation sessions for participants on the various programs and virtual tool(s)</li><li>Relay participant and clients inquiries, comments, complaints, and suggestions to the Grants Program Lead</li><li>Conduct information sessions for various programs when needed</li><li>Communicate regularly via email, WhatsApp, and telephone with participants to provide updated information about program/training components, contents and arrangements</li><li>Oversee programs WhatsApp groups to ensure accurate and timely information is shared with all participants</li><li>Respond to inquiries from students and instructors/trainers</li><li>Collect pay sheet documents for trainers and instructors</li><li>Assist Grants Program Lead in developing the annual program calendar and monthly work plan</li><li>Supervise and provide leadership to program assistants, field coordinators, and interns</li><li>Participate in meetings with other departments to solve problems and facilitate workflow</li><li>Troubleshoot operations problems to Grants Program Lead</li><li>Coordinate with the Senior Academic Coordinator and update him/her on teacher performance</li></ul><p><strong>Administrative:</strong></p><ul><li>Provide all administrative and operational support to successfully conduct programs and activities</li><li>Provide administrative and logistical support for training accommodation and travel arrangements along with other administrative tasks for students and instructors of the program</li><li>Handle procurement specifically travels, transportation, material and other supplies for programs/trainings</li><li>Prepare RFPs for grants procurement and follow up with Admin throughout the procurement process</li><li>Follow up on delayed receivables and payables with the finance department prepare cash advance requests before submitting to Grants Program Lead to approve</li><li>Assist with other projects when needed</li></ul><p><strong>QUALIFICATIONS</strong></p><p><strong>Required</strong></p><ul><li>Bachelor s degree in English Language or any related field</li><li>2+ years of work experience</li><li>Knowledge of or experience in development programs</li><li>Excellent professional communication skills (written and oral)</li><li>Excellent command of MS Office, especially Word, Excel, and PowerPoint</li></ul><p><strong>Preferred</strong></p><ul><li>Very good organizational skills</li><li>Ability to multi-task, and work both as a team and independently</li><li>Ability to work under pressure</li><li>Detail-oriented</li><li>TOEIC score of 800 minimum or equivalent</li><li>Excellent command of Arabic (written and oral)</li></ul>

Company Description Lucky is Egypt’s leading fintech platform, empowering millions of users to take control of their financial lives through smart, accessible solutions. Founded in 2019, Lucky serves over 13 million users who rely on the platform to save money, manage everyday spending, and access flexible credit tailored to their needs. The platform combines fast, convenient credit access with exclusive discounts and vouchers to enhance users’ purchasing power. Lucky is focused on financial inclusion, customer-centric innovation, and building products that are simple to use and widely available. Role Description The Fintech Growth, CVM, Manager and Specialist role is a full-time, on-site position based in Qesm El Sheikh Zaid. This role is responsible for developing and executing customer value management (CVM) strategies to drive user acquisition, activation, engagement, retention, and revenue growth. Day-to-day tasks include designing segmented campaigns, analyzing user behavior and performance metrics, and optimizing lifecycle communications across channels such as in-app messaging, email, SMS, and push notifications. The role collaborates closely with product, marketing, sales, and operations teams to identify growth opportunities, test new initiatives, and align CVM activities with overall business objectives. The Manager and Specialist will also prepare regular reports, track KPIs, and provide insights to inform decision-making and continuous improvement. Qualifications Strong analytical skills and proficiency with analytics tools to interpret data, segment users, and measure campaign performance. Excellent communication skills, including the ability to present insights clearly and collaborate effectively with cross-functional teams. Sales and growth-oriented mindset, with experience in driving customer acquisition, upsell, cross-sell, and retention activities. Project management capabilities to plan, execute, and monitor multiple CVM initiatives and campaigns simultaneously. Relevant experience in fintech, digital products, or customer lifecycle management is highly beneficial. Comfort working with CRM platforms, marketing automation tools, and A/B testing frameworks. Bachelor’s degree in Business, Marketing, Economics, Analytics, or a related field, or equivalent practical experience. Ability to work on-site in Qesm El Sheikh Zaid, with a proactive, ownership-driven approach and focus on measurable results.

We are looking for a Recruitment Specialist with hands-on experience in high-volume / mass recruitment, particularly within the BPO industry and GCC market. The ideal candidate should understand the pace and operational demands of bulk hiring, with proven experience recruiting talent across the GCC region.<br>Key Responsibilities:• Coordinate and support end-to-end mass hiring campaigns across multiple roles.• Source, screen, and shortlist candidates through Linked In, job portals, databases, referrals, and other recruitment channels.• Coordinate interviews, assessments, candidate documentation, offers, and onboarding activities.• Manage large candidate pipelines while ensuring recruitment targets and timelines are met.• Maintain accurate recruitment trackers, reports, and candidate databases.• Follow up with candidates throughout the recruitment process to maintain a positive candidate experience.• Work closely with recruiters, operations, and hiring managers to understand manpower requirements.• Support hiring for BPO, customer service, sales, contact center, and operational positions.• Ensure recruitment activities are aligned with hiring requirements and local market practices across the GCC. Requirements:• Previous experience as a Recruitment Specialist or Talent Acquisition Coordinator.• Strong experience in mass/volume hiring.• Previous recruitment experience within the BPO / Contact Center industry is highly preferred.• Proven experience recruiting across the GCC market.• Ability to manage multiple vacancies and large candidate volumes simultaneously.• Strong communication, coordination, follow-up, and organizational skills.• Comfortable working in a fast-paced and target-driven recruitment environment.• Good knowledge of Linked In sourcing, recruitment platforms, and applicant tracking processes.<br>We are looking for a proactive, organized, and results-driven recruitment professional who can move quickly, manage large pipelines, and maintain quality while working against ambitious hiring targets. If you have experience delivering high-volume recruitment across the GCC, especially within the BPO sector, we’d like to hear from you.