Ophthalmology Jobs in Egypt
2956 Jobs Found
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<b>Position Summary</b><br>Location <br> <br> Cairo <br><strong> Audit & Assurance | Senior </strong> <br><strong>Building Tomorrow's Team Today - Join Our Talent Pipeline: At Deloitte, we're always on the lookout for talented individuals to join our growing team. Submit your resume to our talent pipeline and be among the first to hear about exciting future opportunities. We look forward to connecting with you!</strong><br><strong>About Deloitte:</strong> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. <br><strong> Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><br><strong> Audit & Assurance | Senior </strong> <br> <br> During your tenure as a Senior in Audit & Assurance , you will demonstrate and develop your capabilities in the following areas: <br> <br><ul><li> Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually </li><li> Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls </li><li> Takes responsibility for understanding key statistics and industry matters about entity before engagement begins </li><li> Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended </li><li> Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them </li><li> Assists in tracking deliverables from component audit ors and seeks to understand the relevance and importance of these </li><li> Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis </li><li> Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality </li><li> Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle </li><li> Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from audit ing judgements and conclusions </li><li> Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism </li><li> Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies </li></ul> <br><strong> Leadership Capabilities:</strong><br> <br><ul><li> Builds own understanding of our purpose and values; explores opportunities for impact </li><li> Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li> Understands expectations and demonstrates personal accountability for keeping performance on track </li><li> Actively focuses on developing effective communication and relationship-b uilding skills </li><li> Understands how their daily work contributes to the priorities of the team and the business </li></ul> <br> <strong>Q</strong> <strong>ualifications</strong>: <ul><li> Degree in Accounting or related field. Graduate degree is desired </li><li> 4+ years of experience in public audit ing and accounting, preferably with Big Audit Firms </li><li> Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues </li><li> Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines </li><li> International accounting qualification is desired: CA, ACCA, or CPA.Preferably CA </li><li> Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/Englis h) </li></ul><br>#LI-NN1<br> </div>
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<p><b>Position Summary</b></p><br> <p><b>Location</b></p><br> <p>Cairo</p><br> <p><b>Audit</b><b> & Assurance | Senior</b></p><br> <p><b>Building Tomorrow’s Team Today – Join Our Talent Pipeline: At Deloitte, we’re always on the lookout for talented individuals to join our growing team. Submit your resume to our talent pipeline and be among the first to hear about exciting future opportunities. We look forward to connecting with you!</b></p><br> <p><b>About Deloitte:</b> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br> <p><b>Our Purpose</b></p><br> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br> <p><b>Our shared values guide the way we behave to make a positive, enduring impact:</b></p><br> <ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul> <p><b>Audit</b><b> & Assurance | Senior</b></p><br> <p>During your tenure as a Senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br> <ul><li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li><li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li><li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li><li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li><li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li><li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li><li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li><li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li><li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li><li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li><li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism</li><li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li></ul> <p><b>Leadership Capabilities:</b></p><br> <ul><li>Builds own understanding of our purpose and values; explores opportunities for impact</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul> <p><b>Qualifications</b>:</p><br> <ul><li>Degree in Accounting or related field. Graduate degree is desired</li><li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms</li><li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues</li><li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines</li><li>International accounting qualification is desired: CA, ACCA, or CPA.Preferably CA</li><li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
Description<br><br>Are you passionate about e-commerce? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Or want to solve complex business problems with strategic impact for a population of selling partners? Amazon, one of the world's leaders in e-commerce is looking for a Key Account Manager to join its Third-Party Marketplace team based in Cairo, Egypt.<br><br>Working in a dynamic business development environment, your role will be focused on contributing to new acquisition through hunting, specifically phone/email-based prospecting and recruiting of new merchants who can bring their competitive range of products, pricing and availability to Amazon. You will also work with merchants as an account manager – helping them to launch and grow their on Amazon by ensuring they understand Amazon’s products, services, systems and tools. You will be responsible for using feedback from the merchants to identify opportunities to improve Amazon’s products, services, processes, systems and tools. Lastly, Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience in Egypt. Partner with regional teams to drive automation and scalability across organization.<br><br>To be successful in this role you must have superior analytical, communication, and presentation skills. Operating in a fast-moving and sometimes ambiguous environment, working autonomously and taking full control & responsibility for achieving business objectives.<br><br>Key job responsibilities<br><br>Identify, prospect, and recruit high-potential selling partners to Souq.com Marketplace.<br><br>Effectively prioritize and lead a portfolio of selling partners to realize the product family's opportunities and goals (both Inputs/Outputs metrics).<br><br>Be your seller partners' consultant, providing them with data-driven insights and advice to optimize their success and grow their business<br><br>Identify key business opportunities of your categories via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan<br><br>Conduct deep dive analysis on issues affecting selling partners' business performance and provide the Voice of the Seller as an input into product development and process improvement.<br><br>Work closely with selling partners, educating them about Amazon’s/Souq's high standards of Delivery and Customer Experience<br><br>Track and report business development results, analyze data, interpret reports and information, and publish recommendations & action plans for your portfolio of selling partners.<br><br>Partner with multiple stakeholders to align programs and initiatives to help drive the growth of your selling partners portfolio.<br><br>Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience in Egypt. Partner with regional teams to drive automation and scalability across organization.<br><br>Basic Qualifications<br><br> Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, Saa S) or equivalent experience<br><br>Preferred Qualifications<br><br> 2+ years of inside sales experience Knowledge of procurement and source to pay methods at small and medium businesses Experience influencing at all levels within an organization, particularly at the executive level Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Souq.com for E-Commerce LLC<br><br>Job ID: A10521284
Job Title: Odoo Python Developer Location: Remote | Full-time<br>────────────────────────────────────────<br>About Hakbani Information Technology Hakbani Information Technology is dedicated to running the technology that organizations rely on, from core infrastructure to specialized business systems. The company focuses on delivering end-to-end IT solutions that support operational efficiency and business growth. Hakbani works closely with clients to understand their processes and implement technology that aligns with their strategic objectives. Team members are encouraged to contribute expertise, collaborate with stakeholders, and help shape robust, reliable technology environments for a diverse range of organizations.<br>Role Description The Odoo Python Developer is a full-time, remote role. The developer is responsible for building, customizing, and maintaining Odoo modules to meet client and business requirements. Day-to-day work includes developing custom modules, extending existing functionality, building integrations with third-party systems, writing QWeb reports, optimizing performance, and resolving technical issues. The developer works closely with functional consultants to translate requirements into robust, maintainable code, participates in code reviews, and follows version-control and deployment best practices. Reliable overlap with Egypt / Gulf working hours is required for team collaboration.<br>Qualifications & Requirements- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience- 2–5 years of hands-on Odoo development experience- Strong proficiency in Python and the Odoo framework (ORM, models, fields, security, workflows)- Solid experience with XML (views, actions, menus) and QWeb reports- Experience building custom Odoo modules from scratch- Experience with Postgre SQL and writing efficient SQL queries- Experience integrating Odoo with external systems (REST API, XML-RPC, webhooks)- Proficiency with Git and version-control workflows- Ability to work independently in a remote environment with reliable overlap with Egypt / Gulf time zones<br>Preferred (Nice to Have)- Experience with Odoo Java Script framework (OWL) and frontend customization- Experience migrating between Odoo versions (v14–v18)- Familiarity with Odoo.sh, Docker, and Linux server administration- Technical experience with ZATCA / Fatoora or Egyptian ETA e-invoicing integration- Experience integrating payment gateways, Whats App API, or CRM/telephony systems- Odoo Developer certification<br>How to Apply Send your CV (and Git Hub / portfolio if available) to [email] or apply directly through Linked In.<br>════════════════════════════════════════<br>المسمى الوظيفي: مطوّر Odoo Pythonالموقع: عن بُعد | دوام كامل<br>────────────────────────────────────────<br>عن شركة الحقباني لتقنية المعلوماتفي الحقباني لتقنية المعلومات، نتولّى تشغيل التقنية التي تعتمد عليها المؤسسات، من البنية التحتية الأساسية إلى الأنظمة المتخصصة. نركّز على تقديم حلول تقنية متكاملة تدعم كفاءة التشغيل ونمو الأعمال، ونعمل عن قرب مع عملائنا لفهم عملياتهم وتطبيق تقنيات تتوافق مع أهدافهم الاستراتيجية. نشجّع أعضاء الفريق على المساهمة بخبراتهم والتعاون مع مختلف الأطراف للمساعدة في بناء بيئات تقنية قوية وموثوقة لمجموعة متنوعة من المؤسسات.<br>وصف الدورمطوّر Odoo Python هو دور بدوام كامل وعن بُعد. المطوّر مسؤول عن بناء وتخصيص وصيانة موديولات Odoo بما يلبّي متطلبات العملاء والأعمال. يشمل العمل اليومي تطوير موديولات مخصّصة، وتوسيع الوظائف القائمة، وبناء تكاملات مع أنظمة خارجية، وكتابة تقارير QWeb، وتحسين الأداء، ومعالجة المشكلات التقنية. يعمل المطوّر عن قرب مع الاستشاريين الوظيفيين لترجمة المتطلبات إلى كود قوي وقابل للصيانة، ويشارك في مراجعات الكود، ويتبع أفضل ممارسات إدارة الإصدارات والنشر. يتطلب الدور تداخلاً موثوقاً مع ساعات العمل في مصر / الخليج للتعاون مع الفريق.<br>المؤهلات والمتطلبات- درجة البكالوريوس في علوم الحاسب، هندسة البرمجيات أو تخصص ذي صلة، أو خبرة عملية مكافئة- خبرة من 2 إلى 5 سنوات في تطوير Odoo- إتقان قوي للغة Python وإطار عمل Odoo (ORM، النماذج، الحقول، الصلاحيات، سير العمل)- خبرة راسخة في XML (الواجهات، الإجراءات، القوائم) وتقارير QWeb- خبرة في بناء موديولات Odoo مخصّصة من الصفر- خبرة في Postgre SQL وكتابة استعلامات SQL فعّالة- خبرة في تكامل Odoo مع أنظمة خارجية (REST API، XML-RPC، Webhooks)- إتقان Git وسير عمل إدارة الإصدارات- القدرة على العمل باستقلالية في بيئة عن بُعد مع تداخل موثوق مع توقيت مصر / الخليج<br>يُفضّل من لديه (اختياري)- خبرة في إطار عمل واجهة Odoo (OWL) وتخصيص الواجهات الأمامية- خبرة في الترقية بين إصدارات Odoo (v14–v18)- إلمام بـ Odoo.sh وDocker وإدارة خوادم Linux- خبرة تقنية في تكامل الفاتورة الإلكترونية (ZATCA / Fatoora) أو المنظومة المصرية (ETA)- خبرة في تكامل بوابات الدفع، Whats App API، أو أنظمة CRM / الاتصالات- شهادة Odoo Developer<br>طريقة التقديمأرسل سيرتك الذاتية (ورابط Git Hub / أعمالك إن وُجد) إلى [البريد الإلكتروني] أو قدّم مباشرة عبر لنكد إن.
Junior Technical Office Engineer – Aluminum & Facade<br>Job Purpose<br>To support the Technical Office team in the engineering, detailing, and technical coordination of aluminum and façade projects, ensuring accurate shop drawings, material calculations, technical documentation, and effective coordination between the Technical Office, Production, Procurement, and Site teams.<br>Key Responsibilities<br>1. Technical Drawings & Engineering<br>- Prepare and modify detailed shop drawings for aluminum doors, windows, curtain walls, louvers, and façade systems.- Review architectural, structural, and tender drawings to understand project requirements.- Develop detailed sections, elevations, plans, and construction details under the supervision of senior engineers.- Ensure drawings comply with approved designs, project specifications, and applicable technical standards.- Incorporate consultant and client comments and maintain proper drawing revisions.<br>2. Quantity Take-Off & Material Calculation<br>- Prepare accurate material take-offs (MTO) for aluminum profiles, glass, accessories, hardware, and related materials.- Assist in preparing cutting lists and fabrication requirements.- Compare quantities between tender, approved drawings, and actual project requirements.- Coordinate with Procurement and Production to ensure materials are properly identified and quantified.<br>3. Technical Coordination<br>- Coordinate with Site Engineers, Production, Procurement, Planning, and Project Engineers to resolve technical issues.- Provide technical clarification to production and site teams when required.- Identify discrepancies or conflicts between architectural drawings, shop drawings, and site conditions.- Support the team in finding practical and cost-effective technical solutions.<br>4. Project Documentation<br>- Prepare and maintain technical submittals, material submittals, drawing registers, revision records, and other project documentation.- Follow up on drawing submissions, approvals, and consultant/client comments.- Assist in preparing as-built drawings based on actual site execution.- Maintain organized technical files and ensure proper document control.<br>5. Production & Site Support<br>- Coordinate with Production to ensure approved drawings are suitable for fabrication.- Support Site Engineers during installation by providing approved drawings and technical information.- Review site measurements and assist in updating drawings when required.- Participate in resolving technical issues arising during fabrication and installation.<br>Required Qualifications<br>- Bachelor's degree in Civil, Architectural, or Mechanical Engineering.- 1-3 years of experience in Technical Office Engineering.- Fresh graduates with strong technical skills and relevant training/projects are welcome.- Previous experience in Aluminum, Curtain Wall, Facades, Windows, Doors, or Construction is highly preferred.- Good command of Auto CAD.- Good knowledge of Microsoft Excel and other Microsoft Office applications.- Ability to read and understand architectural and engineering drawings.<br>Preferred Technical Skills<br>- Knowledge of aluminum profiles and façade systems.- Basic understanding of aluminum fabrication and installation.- Knowledge of curtain wall, structural glazing, windows, doors, and façade details.- Basic experience in MTO and quantity calculations.- Knowledge of Revit or other engineering/design software is an advantage.<br>Core Competencies<br>- Strong attention to detail and accuracy.- Technical problem-solving skills.- Good analytical and numerical skills.- Strong coordination and communication skills.- Ability to work effectively with Production and Site teams.- Ability to work under pressure and meet project deadlines.- Fast learner with a strong willingness to develop technically.- Team-oriented and committed to quality.<br>Key Performance Indicators (KPIs)<br>- Accuracy of shop drawings and technical documents.- Accuracy of material take-offs and quantity calculations.- Compliance with approved drawings and project specifications.- Timely submission and revision of technical documents.- Response time to technical queries and site/production issues.- Number of drawing errors and rework cases.- Effective coordination with Production, Procurement, and Site teams.<br>Reporting Line<br>Reports to: Technical Office Manager / Head of Technical Office<br>Department<br>Technical Office<br>Industry<br>Aluminum & Architectural Facades
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<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Manager<br><b>Job Description & Summary</b><br>PwC is seeking a PMIS Business Analyst to support large-scale capital projects and infrastructure programs in designing and implementing enterprise Project Management Information Systems (PMIS).<br>The role focuses on aligning project controls, PMO governance, and digital platforms (e.g., Primavera Unifier, P6, ERP integrations) to enable effective cost, schedule, risk, and contract management across complex portfolios.<br><b>Key Responsibilities</b><br><b>Business Analysis & Requirements</b><br>• Elicit, analyze, and document business requirements through workshops, interviews, and process reviews<br>• Translate business needs into functional and non-functional system requirements<br>• Develop and maintain documentation such as BRDs, SRS, user stories, process maps, and solution design documents<br>• Perform gap analysis between current and future-state processes<br><b>PMIS Design & Configuration</b><br>• Support and/or lead configuration of PMIS platforms (e.g., Primavera Unifier, P6, Aconex, CostOS)<br>• Design workflows, business processes, cost templates, and approval structures<br>• Define data structures, forms, and governance frameworks<br>• Support deployment of PMIS across projects and departments<br><b>System Integration & Data Management</b><br>• Coordinate integrations between PMIS and enterprise systems (ERP, scheduling tools, document management systems)<br>• Support data migration, validation, and quality assurance<br>• Ensure data accuracy, governance, and compliance standards<br><b>Testing & Deployment</b><br>• Develop test scenarios and support system testing<br>• Lead or support User Acceptance Testing (UAT)<br>• Manage defect tracking and resolution coordination<br>• Support go-live activities and stabilization<br><b>Reporting & Performance Insights</b><br>• Define and develop dashboards and KPIs (e.g., Power BI or native PMIS reporting tools)<br>• Support executive and operational reporting needs<br>• Ensure alignment of reporting structures with governance frameworks<br><b>Stakeholder & Vendor Management</b><br>• Act as liaison between business users, IT teams, and external vendors<br>• Support vendor coordination and issue resolution<br>• Facilitate workshops and governance meetings<br>• Provide advisory support on PMIS best practices<br><b>Adoption & Continuous Improvement</b><br>• Support change management and user onboarding<br>• Develop and deliver user training sessions<br>• Identify opportunities for system enhancements and process optimization<br>• Contribute to digital transformation initiatives<br><b>Systems & Tools Exposure (One or More)</b><br>• Oracle Primavera Unifier<br>• Primavera P6 EPPM<br>• Aconex<br>• CostOS<br>• ERP systems (SAP, Oracle, MS Dynamics, etc.)<br>• Reporting tools (Power BI, BI platforms)<br><b>Core Competencies</b><br>• Strong business analysis and documentation skills<br>• Understanding of project lifecycle and project controls (cost, schedule, change, risk)<br>• Process mapping and governance alignment<br>• Analytical and problem-solving mindset<br>• Stakeholder communication and facilitation skills<br>• Understanding of system configuration concepts<br>• Attention to detail and data accuracy<br><b>Qualifications</b><br>• Bachelor's degree in Engineering, Construction Management, Information Systems, Business, or related field<br>• Relevant certifications are advantageous (PMP, CBAP, Primavera certifications, Agile, ITIL, etc.)<br><b>Experience & Skills</b><br><ul><li>5+ years' experience in PMIS, project controls, or capital project digital transformation.</li><li>Experience with Primavera Unifier, Primavera P6, or equivalent PMIS platforms.</li><li>Strong understanding of cost control, scheduling, change management, contracts, and risk processes.</li><li>Experience working with ERP integrations and enterprise reporting environments.</li><li>Strong stakeholder management and workshop facilitation skills.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends {+ 25 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
We are expanding our team for an exciting large-scale Mixed‑Use Development project on the North Coast of Egypt and are looking to engage highly skilled professionals for the position of Structural Engineer.<br>Qualifications and Professional Experience Bachelor's Degree in Civil or Structural Engineering – Mandatory Master's Degree in Structural Engineering – Preferred10-12 years overall experience in construction Strong structural design and engineering management experience may substitute for postgraduate studies Professional Engineering Certification would be considered a plus PMP Certification would be considered a plus Practical experience using Structural Design Software such as SAP2000 is required Preferably worked with reputable PMC/Consultants Strong experience in structural design, engineering review, technical approvals and multidisciplinary coordination Experience leading structural engineering activities and reviewing contractor and consultant deliverables Strong background in: Structural Analysis Structural Design Engineering Management Design Review & Approvals Infrastructure Structures Design Risk Management Technical Coordination Construction Support Must have client-facing experience Experience within large-scale Infrastructure, Transportation, Bridges, Utilities, Heavy Civil Works, Marine Infrastructure or Mega Development Projects Strong coordination experience with Civil, Geotechnical, MEP, Construction and Planning teams Ability to represent the client in technical discussions and engineering review workshops<br>The company will prioritize your well-being, providing benefits and resources to support you on your personal journey.<br>Hill International with more than 4,100+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management and other consulting services to clients in a variety of market sectors. www.hillintl.com.<br>Hill is a GISI Consulting Group company, www.gisiconsulting.com.
About the role ACME for Engineering and Contracting is a contracting and interior finishing company based in Alexandria. We are appointing a Business Development Manager to own new business across the company and across an affiliated performing arts studio, reporting directly to the CEO. Responsibilities Build and manage a pipeline of contracting, finishing and fit out opportunities with developers, consulting offices, real estate brokers and facility managers. Prepare technical and commercial proposals with the engineering team and present them to clients independently. Track tenders and prequalification opportunities and maintain company submission documents. Develop institutional, corporate and sponsorship revenue for the affiliated studio business, kept operationally and commercially separate from the contracting brand. Own client relationships from first meeting through signed contract, then hand over to execution. Maintain an accurate CRM pipeline and report on it weekly. Support the CEO in building out the team, including sourcing and coordinating the hiring process for finance and engineering roles. Requirements Four to eight years of experience in business development, key account management or B2B sales. Experience in construction, contracting, interior fit out, real estate or a related sector is a strong advantage. Excellent written and spoken Arabic and English. Proven ability to lead client meetings and deliver proposals independently. Strong CRM and pipeline discipline. Based in Alexandria, able to travel to Cairo. Driving licence preferred. What we offer Base salary of 20,000 to 32,000 EGP per month with uncapped commission on both business lines. Direct reporting line to the CEO and real authority over how the function is built. Social insurance and a written contract from day one.
Summary:Experience with Dynamics 365 Finance & Operations (D365 F&O) development with strong integration expertise to design, develop, and support scalable solutions. Candidates should have deep knowledge of X++, D365 architecture, power apps and modern integration technologies to connect D365 with external systems. This is an offshore role based outside KSA. <br>Key Responsibilities:Design, develop, and customize solutions within Dynamics 365 F&O using X++ Build and maintain integrations between D365 F&O and external systems (e.g., CRM, RFID System, e-commerce system and legacy systems) Develop and consume APIs, web services, and data entities Work with data integration tools such as Data Management Framework (DMF) and OData services Middleware Management: Develop logic using Azure Logic Apps, Azure Functions, and Service Bus to orchestrate complex data movements. Troubleshoot and resolve technical issues related to integrations and system performance Collaborate with functional consultants and stakeholders to translate business requirements into technical solutions Support deployments, upgrades, and environment management (LCS) <br>Required Skills· Strong experience with Dynamics 365 F&O development · Hands-on experience with integrations (REST/SOAP APIs, OData, JSON, XML) · Experience with Microsoft Azure integration services: Azure Logic Apps, Azure Service Bus.· Understanding of security, performance tuning, and best practices in D365 · Experience with Power Platform (Power Apps, Power Automate)· Microsoft certifications related to Dynamics 365<br>Experience:3–7+ years of experience in Dynamics AX / D365 F&O development Experience with Power Platform
JOB PURPOSEMotivate, supervise, oversee and support the QS team with Material Quantity Take-off; Variations and Payment Valuations & Applications for the trade they are responsible for (Mechanical, Electrical,) Roles & Responsibilities Supervise and oversee the QS team to ensure they carryout accurate and efficient Material Quantity Take-Off for all items in accordance with the Contract and its specified Method of Measurement, utilizing the companies specified software. Ensure the QS team provides professional and presentable MQTO reports. Supervise and oversee the QS team to ensure they carryout accurately and efficiently handle variations, from start to settlement of variations. Ensure the QS team provides professional and presentable variations logs, reports and records. Lead and oversee the QS team to ensure the Valuations; Payment Applications and Invoicing are accurate and maximized on a monthly basis for all trades. Ensure the timely submission of Valuations; Payment Applications; & Invoicing in accordance with the Contract. Maximize the monthly cash in for the Project. Identify and quantify any finance charges on delayed payments to the client and consultant. Ensure all social insurance and documentation is collected and provided to consultant and client. Carry out any/all tasks assigned that are related to work nature or job duties. Provide and maintain monthly reports and logs as necessary for senior managers. Evaluate the subordinate QS Engineers. Delegate tasks to the QS under his/her supervision. Perform other assignments as necessary to support the function/department Ensure working according to the company HSE policies and regulations, risk assessment and environmental aspects.
Responsibilities Develop and manage project budgets and cost plans across all stages, from concept design through detailed design and execution. Review, validate, and challenge cost estimates submitted by consultants and contractors to ensure accuracy and alignment with project scope. Prepare independent cost estimates, benchmarking analyses, and feasibility studies to support decision-making. Lead and manage the full tendering process, including contractor prequalification, bid evaluation, and award recommendations. Analyze and compare contractor bids to ensure competitiveness, transparency, and value for money. Identify and drive value engineering opportunities to optimize project costs without compromising quality, design intent, or functionality. Monitor and analyze market trends, including material costs, labor rates, and construction indices, to maintain accurate cost benchmarks. Review and assess variation orders, claims, and change requests from a commercial and cost control perspective. Support contract negotiations to secure favorable commercial terms and mitigate financial risks. Collaborate closely with Design, Project Management, and Finance teams to ensure alignment on project objectives and budgets. Track and control project costs to ensure delivery within approved budgets and highlight potential deviations proactively.<br><br>Qualifications:Bachelor’s degree in Engineering (Civil, Architectural, or Construction Management).10–15 years of relevant experience in cost estimation, tendering, and commercial management within real estate or construction companies. Proven experience in managing large-scale development projects (residential, commercial, or mixed-use). Strong expertise in BOQ preparation, cost planning, and tendering processes.
<p><strong>Company Description</strong> Medicare Medical Supplies® is a leading provider of premium aesthetic and dermatology solutions, serving healthcare professionals across the Middle East. The company partners with globally recognized brands to offer innovative products that support skin health, aesthetic treatments, and overall patient care. Its portfolio includes advanced skin boosters, regenerative aesthetic solutions, and dermatologist-developed skincare products trusted by clinics, physicians, and aesthetic specialists. Through a focus on quality, innovation, and strong partnerships, Medicare Medical Supplies® is committed to advancing excellence in aesthetic medicine and dermatology across the region.</p><p><strong>Role Description</strong> The Key Account Manager is a full-time, on-site role based in Al Jonah, Egypt. This role is responsible for managing and growing relationships with key accounts, including clinics, hospitals, and aesthetic specialists, ensuring high levels of customer satisfaction and retention. Day-to-day tasks include developing and executing account plans, monitoring sales performance, identifying new business opportunities, and coordinating with internal teams to deliver tailored solutions. The Key Account Manager will conduct regular meetings and presentations with clients, address inquiries and concerns, and provide product training and support where needed. The role also involves analyzing market trends, contributing to business planning, and maintaining accurate records in CRM and reporting tools.</p><p><strong>Qualifications</strong></p><ul><li>Strong Account Management and Key Accounts experience, with the ability to build, maintain, and grow long-term client relationships.</li><li>Proficient Analytical Skills to interpret sales data, market trends, and customer feedback for informed decision-making.</li><li>Business Planning capabilities, including developing account strategies, sales forecasts, and growth initiatives.</li><li>Customer Service skills, with a focus on responsive communication, problem-solving, and client satisfaction.</li><li>Experience in medical devices, aesthetic medicine, dermatology, or pharmaceutical sales is highly beneficial.</li><li>Excellent written and verbal communication skills in English; additional regional languages are an advantage.</li><li>Ability to work collaboratively with cross-functional teams and manage multiple priorities in a fast-paced environment.</li><li>Bachelor’s degree in Business, Marketing, Life Sciences, or a related field, or equivalent professional experience.</li></ul>
Company Description Integra for Pharmaceutical Industries is a national Egyptian company operating in the pharmaceutical, nutraceutical, and cosmeceutical markets, offering high-quality products at competitive prices. The company aims to become a leading pharmaceutical organization in Egypt, known for innovative products, exceptional quality, and a strong commitment to improving healthcare. Integra focuses on strict quality and safety standards throughout its manufacturing processes to ensure reliable therapeutic solutions. The organization builds strong partnerships with healthcare professionals and patients and promotes a culture of excellence, innovation, and continuous improvement.<br>Role Description This is a full-time, hybrid Medical Sales Representative role based in Cairo, Egypt, with some flexibility to work from home. The Medical Sales Representative will promote Integra’s pharmaceutical, nutraceutical, and cosmeceutical products to healthcare professionals, including physicians and pharmacists, through regular visits, presentations, and product discussions. Daily activities include identifying and developing new business opportunities, maintaining and expanding existing accounts, and ensuring effective territory coverage. The role involves providing accurate product information, handling inquiries, offering after-sales support, and collaborating with marketing and medical teams to execute sales strategies. The Medical Sales Representative will also track sales performance, prepare reports, and stay updated on market trends, competitor activities, and relevant clinical information.<br>Qualifications<br> Strong medical sales skills, with experience in promoting pharmaceutical or related products and managing a sales territory. Excellent communication and customer service skills, including the ability to deliver clear presentations and build long-term professional relationships. Solid understanding of medicine or pharmacy concepts, preferably supported by a degree in Pharmacy, Medicine, Science, or a related healthcare field. Ability to work effectively in a hybrid environment, managing time and priorities between field visits and remote work. Proficiency in basic computer applications and CRM tools, with strong reporting and documentation skills. Demonstrated negotiation, problem-solving, and relationship-building capabilities in a healthcare or sales setting. Previous experience in pharmaceutical sales in Egypt and a valid driving license are considered advantageous.
Company Description Boston Pharmaceutical Industries is part of Boston Pharmaceutical Group, an ambitious Egyptian pharmaceutical organization comprising 10 companies. The group follows a differentiation strategy to build strong competitive advantages and aims to rank among the top 50 pharmaceutical companies in the Egyptian market within two years of production, top 20 within five years, and top 10 within ten years. Boston Pharmaceutical Industries offers a broad portfolio of around 270 products spanning human pharmaceuticals, cosmetics, and veterinary medicines. The company’s growth-focused environment provides opportunities for professionals who want to contribute to a dynamic and expanding organization. Role Description This is a full-time, hybrid Medical Sales Representative role based in Giza, with some flexibility for work from home. The Medical Sales Representative will promote the company’s human, cosmetic, and veterinary products to healthcare professionals and institutions, building strong relationships with physicians, pharmacists, and other key stakeholders. Daily responsibilities include visiting clients, presenting product information and clinical benefits, responding to inquiries, and ensuring high levels of customer service. The role also involves monitoring market trends, gathering competitive insights, and reporting sales activities and results to management. The Medical Sales Representative is expected to meet or exceed sales targets while representing the company with professionalism and integrity. Qualifications Candidates should possess strong Medical Sales skills, including product promotion, territory management, and relationship building. Candidates should possess excellent Communication and Customer Service skills to interact effectively with healthcare professionals and clients. Bachelor’s degree in Pharmacy, vet, Science, or a related field is preferred. Previous experience in pharmaceutical sales is an advantage. Ability to work both independently and collaboratively in a hybrid work environment. Strong organizational and time-management skills, with the ability to plan and prioritize field visits. Areas ; all over cairo and giza
Hospital Director Experience in health care industry from 10 to 11 Years <br>Job Responsibilities:• Lead and oversee the overall hospital operations, ensuring efficient, safe, and high-qualityhealthcare services.• Develop and execute the hospital’s operational strategy in alignment with the Group’s strategicobjectives and business plans.• Drive the achievement of key operational, financial, quality, patient experience, and performancetargets.• Lead and align clinical, nursing, administrative, and support functions to ensure effective andintegrated hospital operations.• Ensure compliance with healthcare regulations, accreditation standards, internal policies, and patientsafety requirements.• Monitor hospital performance through KPIs and lead continuous improvement initiatives to enhanceefficiency, quality, and patient experience.• Optimize resources, control operational costs, and identify opportunities to improve the hospital’soverall financial and operational performance.• Build strong relationships with physicians, department heads, employees, patients, and key externalstakeholders.• Provide regular performance updates, strategic insights, and recommendations to the Group CEO. Job Qualifications:• Bachelor’s degree in Medicine (MBBCh or equivalent) from a recognized university.• Advanced qualification (Master’s or Doctorate degree) is required.• Diploma in Healthcare Management or equivalent is preferred.• Minimum 7 years of progressive and successful leadership experience in a similar complexhealthcare organization.3Competencies Required:Strategic Leadership Ability to translate the organization’s vision and strategy into clear operational objectives and results. Healthcare & Hospital Management Strong understanding of complex hospital operations and healthcare service delivery. Quality & Patient Safety Strong commitment to quality improvement, patient safety, and regulatory and accreditation requirements. Problem-Solving & Analytical Thinking Exceptional ability to analyze complex situations, solve problems, and make sound decisions. Initiative & Accountability Demonstrates confidence, takes initiative, and maintains a strong sense of ownership and accountability. Business & Financial Acumen Ability to manage budgets, optimize resources, control costs, and drive financial and operational performance. Communication & Stakeholder Management Excellent communication, influencing, negotiation, and relationship-building skills with internal and external stakeholders. People Leadership & Team Management Ability to lead multidisciplinary teams, build accountability, and foster a high-performance culture.
Company Description Elvieta is a growing healthcare company focused on delivering high-quality medical products and services to support better patient outcomes. The organization works closely with healthcare professionals to provide reliable solutions, information, and support across multiple therapeutic areas. Elvieta values ethical practices, scientific integrity, and long-term partnerships with medical institutions and pharmacies. The company encourages continuous learning, professional development, and collaboration among team members. Joining Elvieta offers the opportunity to contribute to improving community health while advancing a career in the medical and pharmaceutical field. Role Description The Senior Medical Representative is a full-time, on-site role based in El Minya. This role is responsible for building and maintaining strong relationships with physicians, pharmacists, and other healthcare professionals to promote Elvieta’s products and services. Day-to-day tasks include conducting regular field visits, presenting product information and clinical data, organizing and attending medical events, and ensuring consistent follow-up with key accounts. The Senior Medical Representative will monitor market trends, gather competitor and customer feedback, and provide detailed reports to the commercial and marketing teams. The role also involves coordinating with internal teams to ensure adequate product supply, supporting training activities, and maintaining compliance with all relevant regulations and ethical standards. Qualifications Strong knowledge of pharmaceutical or medical products, therapeutic areas, and basic clinical concepts. Demonstrated ability in sales, account management, and customer relationship building in the healthcare sector. Effective communication, presentation, and negotiation skills with diverse healthcare stakeholders. Solid organizational skills, including territory planning, time management, and reporting. Commitment to ethical promotion practices, regulatory compliance, and accurate documentation. Bachelor’s degree in Pharmacy, Medicine, Science, or a related field. Previous experience as a Medical Representative, preferably at a senior level or in a similar position. Proficiency in using digital tools and CRM systems to manage contacts, activities, and data. Ability to work independently in the field, with a proactive and results-oriented mindset. Valid driver’s license and willingness to travel within El Minya and surrounding areas as needed.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To guard our guests life against drowning in pool or beach Contentious monitoring for hotel pool and beach and make all hotel signs in his area updated Have a governmental certificate in life guard updated and renew it Informing his management to prepare reports for any hazard situations during his shift To be aware and have enough knowledge about first aids and how dealing with drowning cases To be flexible in assisting around different areas of the hotel and to perform any other tasks assigned by your management Operates a quality professional fitness program carrying out fitness testing, evaluations, and program design and fitness instruction To be aware with hotel s health, safety and hygiene policies Ensure all safety and cleaning standards are maintained throughout the hotel To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.) To implement necessary warnings and departmental trainings in order to save energy inside the facility To carry on implementing decisions which were taken for saving energy To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school or vocational diploma.</p><p>Experience: At least 2 years of related work experience</p><p>Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</p><p>Courses and Training: Professional trainings and seminars and professional certification.</p><p>Computer Literacy: Not Required</p><p>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</p><p></p></section>
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<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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Sr. Associate - F&A - AP<br><p><b>Ready to turn bold ideas into real-world impact?</b><br> At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.<br> <br>If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. <br> <br>Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.<br> Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.</p><br><br><br><p><b>Job Description</b></p><br><br>Review and process invoices along with providing the resolutions Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. Release the invoices for Payment timely and accurately Ensure that all pay run gets completed as agreed with the customer Follow up with requisitions (via calls/emails or tickets ) to solve invoice issues as per the AP guideline Able to think through how to reduce helpdesk queries and help in process improvements Adhere the internal compliance policy and guideline established by the management on their daily operational activities Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines<br><p><b>Qualifications</b></p><br><br>Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance<br><p><b>Certifications</b></p><br><br>Accounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Financial Analyst (CFA) - SkillabSkillab, Certified Fraud Examiner (CFE) - ACFEACFE, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok<br><p><b>Required Skills</b></p><br><br>Accounting, Accounts Payable Process, Data Literacy, Industrial Manufacturing Processes, Insight Generation, Invoice Payments, Machinery Manufacturing, Manufacturing Equipment, Microsoft Office, Reconciliations, SAP Overview, Sourcing and Procurement<br><p><b>Language</b></p><br><br>Arabic (Required), English (Required)<br><p><b>Language Proficiency - </b></p><br><br>Proficient - C2<br><p><b>Additional Job Location - </b></p><br><br><br><p><b>Job Type</b></p><br><br>Regular<br><p><b>Master Skill List - </b></p><br><br>F&A - AP<br><p><b>Remote Type - </b></p><br><br>Office<br><p><b>Work Shift - </b></p><br><br>Standard (Egypt)<br><p><b>Why join Genpact?</b><br>• <b>Lead AI-powered transformation</b> – Drive innovation and solve real-world business challenges that matter<br>• <b>Make an impact </b>– Help global enterprises solve business challenges that matter <br>• <b>Accelerate your career</b> – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead<br>• <b>Work with the best</b> – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day <br>• <b>Thrive in a values-driven culture</b> – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress <br> <br>Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. <br>Let’s build tomorrow together. <br> <br>Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. <br>Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. </p><br><br><br> </div>
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<br>About the opportunity<br><p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br>
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<strong>WHAT’S ON YOUR PLATE?</strong><br>
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<em>1. SOP Design & Development:</em><br>
Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.<br>
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<em>2. Program Ownership:</em><br>
Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets<br>
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<em>3. Agent Empowerment & Product:</em><br>
Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement<br>
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<em>4. Communication:</em><br>
Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function<br>
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<em>5. Stakeholder Management:</em><br>
Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br>
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<strong>WHAT YOU BRING TO THE TABLE?</strong><br>
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- 5+ years of experience working in contact centers<br>
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- Demonstrated experience in AI projects with partial or full automation projects<br>
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- Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies<br>
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- Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication<br>
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- SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar<br>
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- Critical thinking and data analysis proficiency to identify root causes and drive decisions<br>
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- Ability to lead workshops and influence without authority across cross-functional teams<br>
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- Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</p><br><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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