Operation Specialist Jobs - Giza Egypt

الهدف من الوظيفة:التواصل مع العملاء الحاليين والمحتملين عبر الهاتف للترويج لمنتجات أو خدمات الشركة، وتحويل العملاء المحتملين إلى عملاء فعليين،وتحقيق المستهدفات البيعية مع تقديم تجربة متميزة للعملاء.المسؤوليات الرئيسية: التواصل مع العملاء الحاليين والمحتملين عبر الهاتف. عرض وشرح منتجات وخدمات الشركة بطريقة احترافية. تحديد احتياجات العملاء وتقديم الحلول المناسبة لهم. تحويل العملاء المحتملين إلى عملاء فعليين وتحقيق المبيعات المستهدفة. متابعة العملاء بشكل دوري حتى إتمام عملية البيع. تسجيل وتحديث بيانات العملاء على نظام إدارة علاقات العملاء (CRM). الرد على استفسارات العملاء ومعالجة ملاحظاتهم بالتنسيق مع الإدارات المعنية. الالتزام بتحقيق الأهداف البيعية الشهرية والربع سنوية. إعداد تقارير دورية عن المكالمات والمبيعات ونتائج المتابعة. المحافظة على علاقات قوية مع العملاء وتعزيز رضاهم. المؤهلات المطلوبة: مؤهل جامعي مناسب (يفضل). خبرة من سنة إلى ثلاث سنوات في مجال المبيعات الهاتفية أو خدمة العملاء أو المبيعات الداخلية. إجادة استخدام برامج Microsoft Office. يفضل الإلمام باستخدام أنظمة إدارة علاقات العملاء (CRM). المهارات المطلوبة: مهارات تواصل وإقناع عالية. القدرة على التفاوض وإتمام عمليات البيع. مهارات خدمة العملاء وبناء العلاقات. القدرة على العمل تحت ضغط وتحقيق المستهدفات. مهارات تنظيم وإدارة الوقت. العمل بروح الفريق. سرعة التعلم وحل المشكلات. مؤشرات الأداء الرئيسية (KPIs): عدد المكالمات اليومية المنفذة. عدد العملاء المحتملين المؤهلين (Qualified Leads). نسبة تحويل العملاء المحتملين إلى مبيعات. قيمة المبيعات المحققة. نسبة تحقيق المستهدف الشهري. معدل متابعة العملاء. مستوى رضا العملا <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>

<p><strong>1.&nbsp;&nbsp;&nbsp;&nbsp; Production Planning &amp; Workflow Organization</strong></p><p></p><ul><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish and improve the management system and working methods of the production department.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize internal and external production for short- and medium-term plans to ensure timely delivery and allocate resources for uncommitted orders.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reduce production consumption, improve production efficiency, and control production costs within existing technical capacity and consumption quotas.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously improve work content and production processes.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and improve <strong>Units Per Hour (UPH)</strong> across production lines to achieve or exceed established productivity targets.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze production capacity, cycle time, line balance, and operational performance to identify productivity gaps and improvement opportunities.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimize manpower allocation across production lines and processes according to production requirements, workload, and operational capacity.</p></li><li><p><strong>2.&nbsp;&nbsp;&nbsp;&nbsp; Quality Control &amp; Performance Management</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle quality and quantity inspection for all processes and provide quick feedback.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support performance appraisal implementation, self-evaluate, assess direct subordinates, and review appraisal results.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement production system management and enhance “5S” on-site management.</p></li><li><p><strong>3.&nbsp;&nbsp;&nbsp;&nbsp; Cross-Functional Coordination</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate actively with quality control, engineering, PMC, and other functional departments, ensuring smooth interdepartmental cooperation.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Equipment &amp; Maintenance Management</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and implement equipment maintenance, repair, and upkeep systems to ensure normal operation of production equipment.</p></li><li><p><strong>4.&nbsp;&nbsp;&nbsp;&nbsp; Training, Development &amp; Succession Planning</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize and execute staff training to improve personal quality and professional capability.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and implement a succession plan and develop highly qualified technicians to ensure operational continuity.</p></li><li><p><strong>5.&nbsp;&nbsp;&nbsp;&nbsp; Policy Implementation &amp; Culture Alignment</strong></p></li><li><p>Implement superior policies and actively promote the corporate culture within the department<strong>.</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree or above in science and engineering or related major.</p></li><li><p>10-15 years of experience in the same field : 4 years in the same position</p></li></ul><ul><li><p>Proficient in MS Office and related systems as ERP</p></li><li><p>Excellent in English is a must</p></li></ul><p></p>

<p></p><p></p><p>Our first product, TutoringHQ, is the answer. An Arabic-first platform that digitalizes the entire daily operation of a tutoring business: student records, QR attendance at the door, digital fee collection and receipts, automatic WhatsApp updates to parents, teacher payouts, and live reporting. We sell to two customers: tutoring centers, and independent teachers running their own groups.</p><p></p><p>We are hiring our first two Sales Representatives to sell it across Cairo and Giza.</p><p></p><p>You are not selling software. You are convincing an owner who has run his center on paper for fifteen years that there is a better way, and then showing him. That is a harder sell and a far more satisfying one.</p><p></p><p>This is a field role, not a desk job. You will be out visiting tutoring centers, meeting owners face to face, running demos, and closing. The office is in 6th of October.</p><p></p><p>Read this part carefully. The base salary is a floor, not your income. Commission is uncapped and it is where the money is. A rep hitting target earns far more from commission than from base. A rep who does not sell will not be happy here. If you want a comfortable fixed salary, this is not the job. If you back yourself, there is no ceiling.</p><p></p><p>What you will do:</p><p></p><p><strong> • </strong>Find your own customers: cold calling, cold visits, cold outreach, and referrals</p><p><strong> • </strong>Run demos for center owners and independent teachers, and close subscriptions</p><p><strong> • </strong>Own your patch of Cairo or Giza and hit a monthly target</p><p><strong> • </strong>Stay with the centers you close through their first payments</p><p><strong> • </strong>Bring real objections back to us so we can fix pricing and product</p><p></p><p>What we offer:</p><p></p><p><strong> • </strong>Base salary plus uncapped commission on every deal you close</p><p><strong> • </strong>Commission paid on money actually collected, so nothing is theoretical</p><p><strong> • </strong>Transport allowance and social insurance</p><p><strong> • </strong>Full product and sales training before you start selling</p><p><strong> • </strong>Ground-floor role in a young company. The first reps grow into the team leaders</p><p><strong>Requirements</strong></p><p><strong> • </strong>1 to 7 years in sales, ideally B2B or field sales</p><p><strong> • </strong>Willing to cold call and walk into a business unannounced. This is most of the job</p><p><strong> • </strong>Fluent Arabic, basic English</p><p><strong> • </strong>Able to explain software clearly to someone who is not technical</p><p><strong> • </strong>Cairo or Giza based, and in the field most days</p><p><strong> • </strong>Bachelor’s degree</p><p><strong> • </strong>Motivated by commission rather than by a fixed salary</p><p><strong> • </strong>Own transport is an advantage</p><p><strong> • </strong>Experience selling SaaS, software, or to the education sector is a plus, not a must</p><p><strong> • </strong>Six working days per week, Friday off</p>

إدارة البيانات والتقارير : إعداد ومراجعة تقارير المبيعات اليومية والشهرية بدقةدعم العمليات : مساعدة فريق المبيعات في المهام الإدارية وتسهيل دورة العملالتنسيق المشترك : الربط بين فريق المبيعات والأقسام الأخرى إدارة الأنظمة : تحديث ومتابعة بيانات العملاء على برامج إدارة علاقات العملاء<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>

<strong>Company Description</strong> Cotton Hub Egypt is a leading fashion retailer focused on premium-quality clothing for kids and families. The company offers a diverse range of products, including pajamas, swimwear, loungewear, underwear, T-shirts, accessories, and seasonal collections. Its mission is to combine comfort, quality, and style at exceptional value, providing products families can rely on for everyday wear and special occasions. Through both an online store and physical retail locations, Cotton Hub is committed to a seamless shopping experience and outstanding customer service. Team members join a growing brand that values reliability, creativity, and customer-focused innovation.<br><strong>Role Description</strong> The E-Commerce Manager role is a full-time, on-site position based in 6th of October. The E-Commerce Manager oversees the daily operations of the online store, including product listing management, pricing updates, promotions, and content accuracy. This role analyzes sales performance, conversion rates, and customer behavior to optimize the user experience and drive revenue growth. The E-Commerce Manager collaborates with marketing, merchandising, and customer service teams to plan campaigns, coordinate inventory, and ensure timely order fulfillment. Responsibilities also include monitoring website performance, managing third-party platforms or marketplaces, and ensuring that digital merchandising aligns with brand guidelines.<br><strong>Qualifications<br></strong> <ul><li>Strong e-commerce operations skills, including product catalog management, order processing oversight, and coordination with logistics and customer service.</li><li>Experience with online merchandising and UX optimization, including managing visuals, product descriptions, navigation, and on-site search functionality.</li><li>Proficiency in data analysis and reporting, using analytics tools to track KPIs, identify trends, and recommend actions that improve conversion and customer retention.</li><li>Background in digital marketing and campaign management, such as SEO, paid advertising, email marketing, and social media coordination for online sales growth.</li><li>Knowledge of e-commerce platforms and tools (e.g., Shopify, Magento, WooCommerce, or similar), plus basic understanding of web technologies and integrations.</li><li>Strong communication, collaboration, and stakeholder management skills, with the ability to work cross-functionally in a fast-paced retail environment.</li><li>Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.</li><li>Bachelor’s degree in Business, Marketing, E-Commerce, or a related field, or equivalent practical experience; fashion or retail experience is a plus.</li><li>Fluency in English and Arabic, with strong written and verbal communication skills.</li></ul>

<p><strong>Company Description</strong> Know How Consultancy is a performance-driven HR consulting and outsourcing firm that builds structured, scalable people systems for growing businesses. The company partners with founders and executive teams to design and operate organizational frameworks that enable execution, accountability, and sustainable growth. Using a proprietary 3-phase methodology—Diagnose, Structure, Operate—Know How Consultancy helps clients build systems that scale beyond individual hires. The firm specializes in supporting real estate developers, brokerage firms, and growth-stage organizations in fast-paced, sales-driven environments. At Know How Consultancy, the focus is on creating HR systems that drive performance and long-term business impact.</p><p><strong>Role Description</strong> The HR Manager (Real Estate) is a full-time, on-site role based in Giza, responsible for leading HR operations for real estate-focused clients and teams. The role includes designing and implementing HR policies, overseeing recruitment and onboarding for sales and real estate positions, and managing performance and talent development processes. The HR Manager will handle employee relations, ensure compliance with labor laws and company standards, and support workforce planning aligned with business goals. Daily activities include partnering with leadership to align HR initiatives with organizational strategy, maintaining accurate HR records and reports, and coordinating training and development programs tailored to real estate and sales-driven environments. The role also involves optimizing HR processes, supporting change management efforts, and contributing to the continuous improvement of people systems.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong HR operations and policy development skills, including experience in recruitment, onboarding, performance management, and employee relations.</li><li>Proven experience in the real estate or similarly fast-paced, sales-driven sectors, with knowledge of role structures, incentives, and workforce dynamics.</li><li>Ability to design and implement scalable HR frameworks, including organizational structuring, workforce planning, and process optimization.</li><li>Solid understanding of labor laws, HR compliance requirements, and best practices in employee engagement and retention.</li><li>Excellent communication, negotiation, and conflict resolution skills, with the ability to work closely with founders, executives, and cross-functional teams.</li><li>Strong analytical and reporting capabilities, including the ability to use HR metrics and data to inform decisions and drive performance.</li><li>Experience managing HR projects end-to-end, including change management and implementation of new systems or processes.</li><li>Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications (e.g., SHRM, CIPD) are an advantage.</li><li>Demonstrated ability to work on-site in Giza, adapt to dynamic business needs, and handle multiple priorities in a structured, organized manner.</li></ul>

<strong>Job Description<br><br></strong>Kraft Heinz is looking for<strong> Reliability Engineer</strong> who is leading proactive approach that reduces workplace hazards and risks and creates a safe and healthy workplace for yourself and your colleagues. To co-operate with your employer, making sure you get proper training and demonstrate excellent compliance and behavior that supports Kitt Green Environment, Health and Safety policies and procedures<br><br><strong>Responsibilities<br><br></strong><ul><li>Improve asset reliability across the different areas of the site by driving the introduction of best practices, standards and new ways of working for the maintenance team</li><li>Lead the implementation of Reliability Centered Maintenance, Total Productive Maintenance, Quantitative Preventive Maintenance and Condition Based Maintenance methodologies, tools and techniques</li><li>Support the maintenance team in the implementation of the Kraft Heinz Management System, including review and improvement of maintenance strategies and asset care</li><li>Lead the creation of engineering standards with the goal of improving asset reliability and cost reduction</li><li>Provide technical support to the operations and engineering teams, liaising with external service providers when necessary</li><li>Lead collection and analysis of asset performance data and KPIs to guide improvement plans across the site</li><li>adhere to Safety and Quality standards, behaving as role model for the engineering teams</li><li>Be the subject matter expert for asset performance and reliability within area of responsibility</li><li>Own specific asset reliability improvement plans</li><li>Generate asset performance and maintenance reports as required</li><li>Ensure all site standards for parts and installations are up to date and adhere to industry best practices</li><li>Support management of external service providers</li><li>Support the development of the site maintenance planning process</li><li>Complete fault diagnosis and provide technical guidance with hands on approach when required<br><br></li></ul><strong>Experience<br><br></strong><ul><li>Bachelor’s degree in engineering</li><li>3-5 relevant working experience in industrial operations</li><li>Experience in CMMS (Computerized Maintenance Management Systems)</li><li>Experience in Total Productive Maintenance methodology, Reliability Centered Maintenance, Condition Based Maintenance practices, Failure Modes, Effects and Criticality Analysis (FMECA) analysis and asset care optimization strategy are desired</li><li>Experience with continuous improvement, problem solving and root cause analysis tools, such as PDCA (Plan, Do, Check, Act), Ishikawa and 5W1H</li><li>Strong analytical skills, a keen attention to detail</li><li>A forward thinker who demonstrates a ‘can-do’ and ownership attitudes</li><li>Has excellent communication and written skills</li><li>Computer literate with solid understanding of MS Excel<br><br></li></ul>Location(s)<br><br>6 October Factory<br><br><strong>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.</strong>

<ul><li><p>Coordinate the shipment of goods to international markets and oversee transport and shipping arrangements, including containerization and customs procedures.</p></li><li><p>Ensure shipments are prepared in compliance with the standards of destination countries or countries of origin.</p></li><li><p>Execute operational procedures for import and export activities, such as letters of credit, bank transfers, and insurance documentation.</p></li><li><p>Prepare and verify the completeness of necessary import/export documentation (e.g., commercial invoices, certificates of origin, bills of lading, packing lists).</p></li><li><p>Coordinate with stakeholders and intermediaries—including banks and transport companies—to ensure the secure delivery of goods to designated locations within agreed-upon timeframes.</p></li><li><p>Receive customer orders and review them for accuracy, completeness, and compliance with company policies and procedures.</p></li><li><p>Accurately record customer orders in the system and verify product specifications, quantities, and delivery schedules.</p></li><li><p>Coordinate with customs brokers, classify goods, and oversee the payment of duties and taxes to ensure expedited customs clearance.</p></li><li><p>Demonstrate proficiency in using the "Single Window" system and preparing "Form 4."</p></li><li><p>Ensure documentation complies with the legal and customs requirements of both destination countries and countries of origin.</p></li><li><p>Coordinate with freight forwarders and customs authorities to ensure smooth operational workflows. -</p></li><li><p>Prepare periodic reports on export and import operations and propose improvements to logistics strategies to enhance efficiency.</p></li><li><p>Build strong relationships with international clients and handle inquiries and requests related to exports and imports.</p></li><li><p>Act as a primary liaison between clients and the manufacturing facility, providing order updates and resolving any issues or obstacles.</p></li><li><p>Monitor outstanding client balances and receivables, ensuring timely collection.</p></li><li><p>Monitor outstanding payables to international suppliers and ensure timely settlement.</p></li><li><p>Stay updated on export, import, and international trade laws to ensure compliance, and track changes in international regulations and policies that may impact export operations.</p></li><li><p>Periodically monitor shipping lines and track the status of shipments and goods.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Supply Chain Management, Business</p></li><li><p>5 years experience in Export &amp; Import management</p></li><li><p>Experience in grains, herbs, and spices or agricultural commodities</p></li><li><p>Experience in Export &amp; Import processes</p></li><li><p>Proficiency in working with the import window for issuing ACID</p></li><li><p>Strong negotiation and supplier management skills</p></li><li><p>&nbsp;Knowledge of international trade regulations and incoterms</p></li><li><p>&nbsp;Strong organizational and problem-solving skills</p></li><li><p>&nbsp;Proven skills in Customer Service and effective communication</p></li><li><p>&nbsp;Knowledge of Ocean freight and management of international shipping activities</p></li><li><p>&nbsp;Familiarity with regulatory requirements and logistics procedures is an advantage</p></li><li><p>&nbsp;Fluent in English (Mandatory)</p></li></ul><p></p>

<p>Help increase the speed of delivery in terms of setting technical environments, automating the development operations process, and improve quality of codes in alignment with the various technology pillars.</p><p>1. Work closely with Architecture Lead and Tech Lead to co-design, set up, and operationalize production-ready infrastructure to serve containerized applications</p><p>2. Provide Hands-on Planning, Design , Implementation &amp; Support for container orchestrator platform to facilitate development process</p><p>3. Ensure appropriate performance configuration for high availability and scalability</p><p>4. Design and develop infrastructure monitoring and reporting tools to alert and catch spots to improve</p><p>5. Develop and maintain configuration management solutions</p><p>6. Automate infrastructure provisioning to minimize manual effort in DDC work</p><p>7. Design and implement standard software delivery pipeline</p><p>8. Define and ensure best practices in software development to steer overall development process</p><p>9.Deploy and evolve CI/CD tooling providing suitable documentation to speedup software development</p><p>10. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><p>11.Follow the day-to-day operations related to own jobs in the DDC department to ensure continuity of work.</p><p>12.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science or its equivalent. 3-5 years of relevant experience as a DevOps Engineer in a digital product development setup with the following technical experience; Excellent coding and scripting skills (Bash, Python) and experience in deploying large-scale architectures using modern cloud-based container platforms (PaaS/SaaS). Working knowledge infrastructure provisioning such as Terraform and configuration management such as Ansible. Experience administering production-grade Kubernetes cluster. Experience in continuous integration and related tools (e.g., Jenkins, Artifactory, Nexus, NPM, Maven, Git, Sonarqube). Experience in testing practices for both Apps and APIs with knowledge in provisioning and test data management. Experience as a DevOps or SRE Engineer in a cross-functional Agile team preferred. Skills: Strong communication skills with the ability to communicate complex technical concepts and align the organization on decisions. Strong problem-solving skills with the ability to quickly process complex information and present it in a clear, simple manner. Team collaboration skills to efficiently create innovative solutions. Strong understanding of Agile methodologies.</p>

<p>JOB PURPOSE To assist in the design and implementation of a common and consistent Model Risk Management program to effectively manage Model Risk validation in accordance with internal policy and regulatory requirements. In addition to assisting the Model Risk Manager in managing framework for the bank with the objective of a forward-looking approach, coupled with a strong Risk Culture, and a robust IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p><p>DESCRIPTION Business Support</p><ol><li>Assist in setting up &amp; applying validation methodologies of different types of Models Based on scoring, recommend, which Model, requires external or internal validation, as well as risk acceptance to ensure applying industry standards.</li><li>Assist in ensuring Model Risk Documentation is in place to have a solid model inventory bank wide.</li><li>Update the EUC inventory on annually basis and ensure the solid backup of the critical spreadsheets to monitor End User computing &amp; ensure that a mitigation process is in place for critical spread sheets.</li><li>Coordinate with the Vendor, Spreadsheet owner and project management to implement the automation process</li><li>Follow up with Model Risk Champions, Model owner, Project Management and Internal Consultant on the ongoing assessment to start the Automation and Validation process.</li><li>Assist in implementing appropriate technology in order to monitor Model Risk Management diligently.</li><li>Prepare the Model Risk Standard Reports and action plans to be presented to NFRCC and BRC.</li></ol><p>Policies, Processes, and Procedures</p><ol><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ol><p>Day- to-day operations</p><ol><li>Follow the day-to-day operations related to own jobs in the Reputation, Strategic &amp; Model Risks department to ensure continuity of work</li></ol><p>Compliance</p><ol><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Commerce, Business Administration, Accounting or its equivalent.</p><p>For Officer: 1 to 3 years of relevant experience</p><p>For Senior Officer: 3 to 5 years of relevant experience</p><p>Statistics Knowledge</p><p>Certificate in IT is preferable</p><p>Basic Knowledge in Business, It Management &amp; Programming Skills</p><p>Excellent command of English and Arabic languages</p><p>Analytical skills</p><p>Advanced excel modelling skills</p><p>Must be adept in use of basic software such as MS Office, Internet and email.</p><p>Analytical Skills</p><p>Problem solving</p>

<p>Summary Parts ASO's Sales Officer ensures accurate handling, storage, and movement of parts and materials to support workshop and sales operations efficiently and reliably.</p><p>Tasks</p><ul><li>Make calls (by telephone or in person) to allocated customers to maintain and strengthen existing relationships. Act as a first point of contact for resolving customer queries and complaints.</li><li>Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.</li><li>Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.</li><li>Sell simple products and services directly to customers while following standard protocols. May also involve providing back-office support to a sales team.</li><li>Prepare and coordinate the completion of various data and analytics reports.</li><li>Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Business, Logistics, Supply Chain, or a related field is preferred; relevant experience may compensate for formal education.</p><p>Experience 3 to 5 years of experience in a similar role, with proven ability to work independently.</p><p>Skill</p><ul><li>Inventory Control &amp; Stock Accuracy</li><li>Warehouse Operations &amp; Housekeeping</li><li>ERP / Warehouse Management Systems Usage</li><li>Attention to Detail &amp; Documentation</li><li>Customer Relationship Building</li></ul><p>Competencies</p><ul><li>Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.</li><li>Customer Focus: Building strong customer relationships and delivering customer-centric solutions.</li><li>Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.</li><li>Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.</li><li>Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.</li><li>Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.</li></ul>

<p><strong>About Full Stock</strong><br>Full Stock is a food and beverage company serving the HORECA sector, with operations spanning production and distribution across multiple sites in Egypt.<br></p><p><strong>About the Role</strong><br>We're hiring our first Cost Controller, a newly created role owning end-to-end cost visibility across our operations, from production costing at the factory to inventory and distribution costs across all company sites. You'll build our costing framework from the ground up, working closely with Production, Warehousing, Purchasing, and Sales to protect margins and give leadership a real-time picture of where cost is created and where it can be controlled.<br><br><strong>Key Responsibilities</strong></p><ul><li><p>Develop and maintain standard unit costs and Bills of Materials (BOMs)</p></li><li><p>Track material, labor, and overhead variances between standard and actual production costs, and prepare a monthly Standard vs. Actual Cost Variance Report</p></li><li><p>Value work-in-progress (WIP) inventory and support period-end production cost closing</p></li><li><p>Own inventory valuation (FIFO / weighted average) and stock reconciliation across all sites</p></li><li><p>Analyze cost of goods sold (COGS) by SKU, product line, and customer/route</p></li><li><p>Monitor and control freight, warehousing, and handling costs</p></li><li><p>Track shrinkage, wastage, and stock discrepancies, and recommend corrective action</p></li><li><p>Prepare monthly, quarterly, and annual cost and margin reports for management</p></li><li><p>Support month-end close, budgeting, forecasting, and audits</p></li><li><p>Act as the primary link between Finance, Production, Warehousing, Purchasing, and Sales on cost matters</p></li><li><p>Maintain accurate cost and pricing data within the ERP system, using AI tools like Claude to speed up reconciliations and reporting</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Accounting, Finance, Business Administration, or a related field</p></li></ul><ul><li><p>Must Reside In Giza (preferably Sheikh Zayed or 6th of October)</p></li><li><p>3-5 years of progressive cost accounting / cost control experience</p></li><li><p>Comfortable working with AI tools like Claude as part of daily work</p></li><li><p>Experience in both manufacturing/production costing and distribution or inventory costing; FMCG, food manufacturing, or food distribution background strongly preferred</p></li><li><p>Experience owning costing across multiple sites is a plus</p></li><li><p>Prior experience building a costing function from scratch is a strong plus</p></li><li><p>Strong grounding in cost accounting principles and inventory valuation methods</p></li><li><p>Standard costing and BOM costing, with hands-on variance analysis experience</p></li><li><p>Advanced Microsoft Excel (pivot tables, lookups, variance models)</p></li><li><p>Hands-on experience with ERP systems</p></li></ul><p>please enter the code: 55 in the application questions</p><p><strong>Nice to Have</strong></p><ul><li><p>SQL or Power BI for reporting automation</p></li><li><p>Multi-warehouse / multi-branch reconciliation experience</p></li><li><p>Bilingual Arabic/English reporting</p></li></ul><p></p>

<p>Are you ready to kickstart your career in a dynamic and essential administrative role? We're hiring for a highly motivated and meticulously organized <strong>Store Keeper</strong> to join our vibrant team in <strong>6th of October, Egypt</strong>! This is an incredible <strong>On-site, Full-Time</strong> opportunity for an individual with a keen eye for detail and a passion for efficient operations.</p><p><strong>Overview:</strong> As our Store Keeper, you will be the backbone of our inventory system, ensuring seamless flow and precise control of goods. You'll play a critical role in maintaining order, accuracy, and accessibility within our warehousing operations, directly contributing to our overall operational success.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Masterful Inventory Control:</strong> Efficiently manage all incoming and outgoing stock using cutting-edge inventory management systems like <strong>Odoo</strong>.</p></li><li><p><strong>Warehousing Excellence:</strong> Organize and maintain the store, ensuring optimal space utilization and easy retrieval of items.</p></li><li><p><strong>Accurate Record Keeping:</strong> Meticulously record all stock movements, ensuring data integrity and facilitating quick audits.</p></li><li><p><strong>Logistics Coordination:</strong> Assist in the coordination of deliveries and dispatches, ensuring timely and accurate fulfillment.</p></li><li><p><strong>Safety &amp; Security:</strong> Uphold high standards of safety and security within the store environment.<br></p></li></ul><p><strong>Skills &amp; Technologies:</strong> You'll be working with essential tools and methodologies including <strong>Odoo</strong>, <strong>Inventory Management</strong> best practices, and <strong>Warehousing</strong> principles. Strong <strong>Storekeeping</strong> abilities, combined with excellent <strong>Organizational Skills</strong> and <strong>Attention to Detail</strong>, are paramount.<br></p><p><strong>Growth Opportunities:</strong> This a Junior to Mid Level position, offers a fantastic platform for professional development. You'll gain hands-on experience in critical supply chain functions, with potential pathways to advance into broader logistics or administrative management roles within our organization.<br></p><p><strong>Team &amp; Culture:</strong> Join a supportive and collaborative team where your contributions are valued. We foster an environment of continuous learning and mutual respect, encouraging every team member to thrive and grow.<br></p><p><strong>Impact:</strong> Your dedication to precision and efficiency will directly impact our operational efficiency, customer satisfaction, and overall business success. You'll be a key player in ensuring our products are always where they need to be, when they need to be there!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Matters:</strong> Bring <strong>1-2 years of proven experience</strong> in a storekeeping, warehousing, or inventory management role.</p></li><li><p><strong>Skills:</strong> Preferable proficiency in <strong>Odoo</strong>, <strong>Inventory Management</strong>, and <strong>Warehousing</strong> practices.</p></li><li><p><strong>Core Competencies:</strong> Storekeeping abilities, strong Organizational Skills, and an unwavering Attention to Detail.</p></li><li><p><strong>Career Level:</strong> This exciting opportunity is tailored for an <strong>Junior Level</strong> professional eager to make a significant impact.</p></li><li><p><strong>Team Player:</strong> Excellent <strong>Communication Skills</strong> and a proactive approach to problem-solving are highly valued.</p></li></ul><p></p>

<p><b>JOB PURPOSE</b> To install, support, monitor, upgrade and maintain software application/solutions and ensure consistency within the assigned projects while taking into consideration industry best practices, and established projects requirements.</p><p>Description</p><ol><li>Provide support to the application delivery specialists while performing their tasks through transferring their know- how to help them complete their tasks if needed.</li><li>Develop ideas and build different solutions for applications technical challenges during projects implementation</li><li>Analyse business requirements, identify alternative solutions and recommend new approaches documented in the design documents to implement them on the applications and ensure alignment with the architecture principals.</li><li>Analyse and diagnose technical problems, across all stages of implementing applications (build, test and rollout activities) to provide the solutions on the related systems to fix the issues.</li><li>Prioritize applications issues based on application know how and business knowledge in co-ordination with different stakeholders.</li><li>Work closely with vendors (if exists) in building the applications related components</li><li>Participate in updating the business processes to reflect any changes in the requirements of the applications implementation.</li><li>Contribute with other stakeholders on the application monitoring design and define the critical services for monitoring purposes.</li><li>Support IT security in understanding access, roles and privileges according to established policies and procedures and applications capabilities</li><li>Report to the application delivery technical leads any risks that may affect application deliverables</li></ol><p>Reporting and Documentation</p><ol><li>Prepare the project related technical documentation to ensure the quality level of the project</li><li>Prepare periodic reports.(weekly and monthly for the assigned tasks to be reviewed and approved by the technical lead.</li></ol><p>Policies, Processes and Procedures</p><ol><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ol><p>Day- to-day operations</p><ol><li>Follow the day-to-day operations related to own jobs in the Application Management, Development &amp; Digital Solutions department to ensure continuity of work.</li></ol><p>Compliance</p><ol><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering, Computer science or equivalent</p><p>4-6 years of experience in Information Technology field.</p><p>Awareness of business functions and the reflection on applications implemented.</p><p>Skills</p><p>Very good command of English Language (Written &amp; Spoken)</p><p>Good analytical skills</p>

<p>We're looking for a dedicated and compassionate Spa Therapist to join our wellness team in 6th of October City, Egypt. In this role, you'll deliver exceptional spa experiences by providing high-quality massage, body, and facial treatments that promote relaxation, wellness, and skin health. You'll be the cornerstone of our guests' wellness journey, combining technical expertise with genuine care to create memorable and transformative experiences. Deliver professional massage, body, and facial treatments using appropriate techniques tailored to individual client needs and preferences Conduct thorough client consultations to assess health conditions, skin types, and wellness goals, ensuring personalized treatment plans Maintain meticulous hygiene and sanitation standards throughout all treatment areas and equipment, adhering to health and safety regulations Create a welcoming and inclusive environment where clients feel comfortable, respected, and valued during their spa experience Stay current with industry trends, new treatment techniques, and product innovations through continuous professional development Recommend and upsell spa products and treatment packages based on client needs, demonstrating product knowledge and benefits Manage time efficiently to ensure all appointments run smoothly while maintaining the highest quality of service Document client information, treatment notes, and preferences accurately to support personalized future visits Collaborate with team members to ensure seamless operations and contribute to a supportive, positive workplace culture Communicate transparently with clients about treatment options, expected outcomes, and any contraindications or concerns</p><p><strong>Desired Candidate Profile</strong></p><h2>Required:</h2><p>Diploma or Certificate in Massage Therapy, Aesthetics, or Cosmetology from a recognized institution</p><p>Proven experience providing massage, body, and facial treatments in a professional spa or wellness setting</p><p>Strong knowledge of various massage techniques, skincare principles, and wellness practices</p><p>Excellent interpersonal and communication skills with the ability to build rapport with diverse clientele</p><p>Physical stamina and manual dexterity to perform treatments effectively throughout the workday</p><p>Commitment to maintaining professional boundaries and client confidentiality</p><p>Ability to work flexible hours, including evenings and weekends as required by spa operations</p><p>Proficiency in basic spa software or appointment management systems</p><h2>Preferred:</h2><p>First Aid and CPR certification</p><p>Additional certifications in specialized treatments (aromatherapy, hot stone therapy, reflexology, etc.)</p><p>Experience with product knowledge and retail sales in a spa environment</p><p>Demonstrated ability to customize treatments based on individual client feedback and preferences</p><p>Knowledge of wellness trends and holistic health practices</p><p>Experience working in a team-oriented spa or hospitality environment</p><p>Strong organizational skills and attention to detail in maintaining treatment records</p>

<p>Are you ready to elevate your career in a dynamic and innovative environment? We are seeking a highly motivated and skilled <strong>Oracle EBS HEMS Techno-Functional Consultant</strong> to join our exceptional IT/Software Development team. This is a unique opportunity to blend your technical prowess with functional expertise, driving critical projects that impact our core operations.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Collaborate</strong> with stakeholders to gather and analyze business requirements for Oracle EBS HEMS modules.</p></li><li><p><strong>Design and configure</strong> Oracle EBS HEMS solutions, ensuring alignment with business processes and best practices.</p></li><li><p><strong>Perform technical development</strong> and customization using Oracle tools (e.g., SQL, PL/SQL, Forms, Reports, Workflow) to meet specific business needs.</p></li><li><p><strong>Conduct rigorous testing</strong> of configurations and customizations, ensuring high quality and performance.</p></li><li><p><strong>Provide expert functional and technical support</strong> for Oracle EBS HEMS, troubleshooting issues and offering timely resolutions.</p></li><li><p><strong>Lead user training sessions</strong> and create comprehensive documentation to empower end-users.</p></li><li><p><strong>Participate in system upgrades, patches, and enhancements</strong>, ensuring minimal disruption and maximum benefit.</p></li><li><p><strong>Contribute to data migration strategies</strong> and execution for HEMS-related data.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Computer Science</strong> principles coupled with deep expertise in <strong>Oracle</strong> and specifically <strong>Oracle EBS</strong>. You will leverage your proficiency in both the functional and technical aspects of EBS HEMS to deliver impactful solutions.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. You will have access to continuous learning, mentorship, and opportunities to lead significant projects, expanding your expertise across various Oracle modules and advanced technologies.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team of IT professionals who are passionate about technology and innovation. We foster an environment of open communication, mutual respect, and continuous improvement. Your contributions will be recognized and celebrated.</p></li><li><p><strong>Impact:</strong> Your work will directly enhance our human resources operations, streamline processes, and provide critical data for strategic decision-making, significantly contributing to the organization's overall efficiency and success.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Skills:</strong></p><ul><li><p>Strong experience in Oracle EBS HRMS modules including Core HR, Payroll, SSHR, and Performance Management.</p></li><li><p>Ability to gather business requirements and prepare functional specifications.</p></li><li><p>Experience in Oracle HRMS configurations, Fast Formula, Workflow, APIs, and integrations.</p></li><li><p>Strong technical knowledge of SQL, PL/SQL, BI Publisher, and Oracle Interfaces.</p></li><li><p>Experience in implementation and support projects.</p></li><li><p>Minimum 5+ years of Oracle EBS HRMS Techno-Functional experience.</p></li></ul><p></p>

Responsible for overseeing the company’s daily operations, monitoring order progress, expenses, invoices, and employee tasks, and ensuring that all data is recorded accurately and consistently. Also responsible for preparing periodic reports and dashboards to help management track company performance and identify any delays, discrepancies, or irregularities.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: بدل انتقال، ساعات إضافية</li></ul>

<ul><li><p>CRM data accuracy <strong>Specifically Engz</strong></p></li><li><p>Lead assignment time.</p></li><li><p>CRM update compliance.</p></li><li><p>Follow-up tracking accuracy.</p></li><li><p>Report accuracy and timely submission.</p></li><li><p>Number of pending/incomplete CRM records.</p></li><li><p>Coordination efficiency with Sales Team.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>4–10 years of experience in sales administration or sales operations.</p></li></ul><ul><li><p>Strong experience with CRM systems, preferably Engz.</p></li><li><p>Good Excel and reporting skills.</p></li><li><p>Strong organizational and coordination skills.</p></li><li><p>Excellent attention to detail and data accuracy.</p></li><li><p>Good communication and follow-up skills.</p></li></ul><p></p>

<strong>Company Description</strong> Saveto Group leads Al Rashed’s construction materials business and is the largest manufacturer of construction materials in the Middle East and North Africa, with operations in 12 countries, 21 factories, 51 production lines, and 55 logistical hubs. The company uses advanced technology and innovation to design, manufacture, and distribute locally developed products from state-of-the-art R&amp;D laboratories. Fully automated facilities and strong infrastructure enable Saveto to serve a wide range of customers quickly, supported by robust technical assistance and customer service. Saveto’s solutions span residential, commercial, educational, and infrastructure projects, providing comprehensive offerings under one roof. The organization is driven by an inventive, customer-centric mindset and a commitment to supporting communities by anticipating customer needs and delivering high-standard tools for building better spaces.<br><strong>Role Description</strong> This is a full-time Projects Sales Executive role based in Giza, structured as a hybrid position that combines on-site work with some work-from-home flexibility. The Projects Sales Executive will identify and pursue project-based sales opportunities, build and maintain relationships with contractors, consultants, and developers, and promote Saveto’s construction materials solutions across targeted market segments. The role includes preparing and delivering technical and commercial proposals, coordinating with internal teams to ensure accurate pricing and timely deliveries, and following up on bids, tenders, and ongoing projects. Daily responsibilities involve visiting project sites, conducting product presentations, gathering market and competitor intelligence, and maintaining an updated sales pipeline and reporting in line with company standards. The Projects Sales Executive will also collaborate with technical support teams to address customer requirements and ensure high levels of satisfaction and repeat business.<br><strong>Qualifications<br></strong> <br><ul><li>Proven experience in project sales, business development, or account management within construction materials, building solutions, or related industries.</li><li>Strong skills in client relationship management, stakeholder engagement, and negotiation, with the ability to manage multiple accounts and projects simultaneously.</li><li>Ability to understand technical product specifications, interpret project drawings or BOQs, and coordinate effectively with technical and operations teams.</li><li>Competence in sales forecasting, pipeline management, and use of CRM or similar tools, along with solid reporting and documentation abilities.</li><li>Excellent communication and presentation skills in English; Arabic proficiency is highly beneficial.</li><li>Bachelor’s degree in Engineering, Business, Construction Management, or a related field is preferred.</li><li>Comfort working in a hybrid environment, with readiness to travel within Giza and nearby areas for site visits and customer meetings.</li><li>Demonstrated problem-solving mindset, customer-focused attitude, and commitment to ethical, non-discriminatory professional conduct.</li></ul>

<p><strong>Job Description</strong></p><p>The Warranty Engineer is responsible for managing and processing automotive warranty claims in accordance with manufacturer warranty policies, technical requirements, and company procedures. The role ensures that warranty claims are accurately reviewed, technically validated, properly documented, and submitted within the required timelines to maximize warranty recovery and minimize claim rejections.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Review warranty repair orders and verify vehicle warranty eligibility based on manufacturer terms and conditions.</p></li><li><p>Review and validate technical diagnoses, repair procedures, replaced parts, labor operations, and failure information before submitting warranty claims.</p></li><li><p>Ensure all warranty claims are complete, accurate, and supported by the required technical documentation and evidence.</p></li><li><p>Prepare and submit warranty claims through the applicable manufacturer warranty system within the defined deadlines.</p></li><li><p>Monitor submitted claims and follow up on pending, approved, rejected, or returned claims.</p></li><li><p>Investigate warranty claim rejections, identify the reasons, and coordinate with the relevant departments to resolve them.</p></li><li><p>Ensure warranty repairs are performed in accordance with manufacturer repair procedures and technical standards.</p></li><li><p>Coordinate with Service Advisors, Workshop Engineers, Technicians, Parts, Finance, and other relevant departments to ensure proper warranty claim processing.</p></li><li><p>Verify warranty replacement parts and ensure they are correctly recorded, tagged, stored, and handled according to manufacturer requirements.</p></li><li><p>Maintain accurate warranty documentation, claim records, repair orders, technical reports, and supporting evidence.</p></li><li><p>Communicate with manufacturer warranty teams regarding claim clarifications, technical cases, approvals, and rejected claims.</p></li><li><p>Stay updated on manufacturer warranty policies, technical bulletins, service campaigns, recalls, and changes in warranty procedures.</p></li><li><p>Monitor warranty claim trends and identify recurring technical or process-related issues.</p></li><li><p>Prepare regular warranty reports covering claim status, approvals, rejections, recovery, and outstanding claims.</p></li><li><p>Support internal and manufacturer warranty audits by providing the required records and documentation.</p></li><li><p>Identify opportunities to improve warranty claim accuracy, processing time, compliance, and recovery.</p></li><li><p>Ensure all warranty activities comply with company policies, manufacturer standards, and applicable procedures.</p></li><li><p>Provide guidance to service and workshop teams regarding warranty requirements and proper claim documentation.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in <strong>automotive engineering, Mechanical Engineering, Mechatronics Engineering</strong>, or a related technical field.</p></li><li><p>3–5 years of relevant experience in automotive warranty, after-sales, workshop, service engineering, or technical operations.</p></li><li><p>Experience in an automotive dealership or authorized service center is preferred.</p></li><li><p>Good knowledge of automotive systems, components, diagnosis, and repair processes.</p></li><li><p>Good understanding of automotive warranty policies and claim procedures.</p></li><li><p>Good knowledge of Microsoft Office, particularly Excel.</p></li><li><p>Experience with DMS, ERP, or manufacturer warranty systems is an advantage.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Good communication and coordination skills.</p></li><li><p>Ability to manage multiple claims and meet deadlines.</p></li></ul><p></p>