Operation Specialist Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.</p><br><br><br><p><b>Production Maintenance Section Head</b><br>&nbsp;</p><br><br><p>You will lead a team that keeps production equipment reliable, safe and available at our Egypt manufacturing site. You will plan and deliver maintenance, coach technicians, and work closely with production, quality and suppliers. We value practical problem solvers who act with integrity and care for people and product. This role offers visible impact, technical growth and clear career progression while helping GSK unite science, technology and talent to get ahead of disease together.</p><br><br><br><p><b>Responsibilities:</b></p><br><br><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><br><br><p>- Lead the maintenance team to deliver safe, reliable and compliant operations for assigned production lines and utilities.</p><br><br><p>- Plan, schedule and oversee preventive, predictive and corrective maintenance using the computerized maintenance management system.</p><br><br><p>- Analyse equipment performance and breakdown data to identify root causes and lead improvement actions.</p><br><br><p>- Manage spare parts planning and inventory to ensure availability for critical equipment.</p><br><br><p>- Oversee installation, qualification (IQ/OQ), FAT and SAT activities for new equipment and ensure smooth handover to operations.</p><br><br><p>- Coach and develop technicians, promote standard work, and support continuous improvement activities on the shop floor.</p><br><br><br><p><b><i>Why you?</i></b></p><br><br><p><b>Basic Qualification</b></p><br><br><br><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><br><br><p>- Bachelor’s degree in Mechanical, Electrical, Mechatronics or a related engineering discipline.</p><br><br><p>- Minimum 5 years of maintenance experience in a regulated manufacturing environment, with at least 2 years in a supervisory role.</p><br><br><p>- Practical experience with preventive, predictive and corrective maintenance practices and CMMS.</p><br><br><p>- Experience in equipment qualification and lifecycle management.</p><br><br><p>- Good knowledge of safety, quality and regulatory expectations for manufacturing environments.</p><br><br><p>- Fluent English and Arabic communication skills; able to work across multicultural teams.</p><br><br><br><p><b>Preferred Qualification:</b></p><br><br><br><p>If you have the following characteristics, it would be a plus:</p><br><br><br><p>- Master’s degree in engineering or related field.</p><br><br><p>- Experience in pharmaceutical, biotech or life sciences manufacturing.</p><br><br><p>- Skills in root cause analysis, reliability engineering or Lean continuous improvement methods.</p><br><br><p>- Experience managing CAPA, technical governance or cross-functional committees.</p><br><br><p>- Familiarity with PLCs, instrumentation, and utilities systems such as HVAC, steam and water systems.</p><br><br><p>- Strong stakeholder management and coaching skills.</p><br><br><p>Working arrangement</p><br><br><p>This role is on-site in Egypt. You will be expected to be present at the manufacturing facility to support hands-on activities and team leadership.</p><br><br><p>What we value in you</p><br><br><p>You are practical, clear and caring. You communicate plainly and make decisions based on evidence. You take ownership of problems and work closely with others to deliver safe and compliant results. You are open to learning and help others grow. You create a respectful and inclusive environment where every voice can contribute.</p><br><br><p>Ready to apply?</p><br><br><p>If this role sounds like you, we encourage you to apply. Tell us about your maintenance leadership experience and how you help teams deliver safe, reliable operations. We look forward to hearing from you.</p><br><br><br><p><b>Skills</b></p><br><br>Asset Life Cycle Management, Data Integrity, Digital Fluency, GxP Regulations, Lean Management, Manufacturing Technologies, Pharmaceutical Manufacturing, Problem Solving, Risk Awareness, Standards Compliance<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Who we are?</strong></p><br> <p>Yalla Fel Sekka (YFS) is a technology company specialized in providing Intra-city urban logistics &amp; delivery services. We are disrupting the delivery industry with an objective to improve efficiency and help reduce overall delivery time, this can only be achieved with three YFS pillars People, Technology &amp; Speed. Not in a week, not tomorrow but Now! We are bringing a disruptive model in action. Providing our partners with solutions that would help them deliver value to their customers and make us the No. 1 market leader in instant delivery.</p><br> <p><strong>Responsibilities:</strong></p><br> <ul><li><strong>Courier Quality Enhancement:</strong> Implement initiatives to improve courier service quality, ensuring timely and efficient deliveries while maintaining service excellence.</li><li><strong>On-Ground Checks:</strong> Conduct daily checks on operational activities, ensuring compliance with set standards and protocols.</li><li><strong>Earnings Review:</strong> Add, review, and check the earnings of the couriers, ensuring accuracy and fairness.</li><li><strong>Client Interaction:</strong> Meet and visit clients to address their specific needs and ensure satisfaction.</li><li><strong>Training and Development:</strong> Conduct training sessions for couriers to enhance their performance and ensure they meet operational demands and quality standards.</li><li><strong>Performance Optimization:</strong> Develop strategies to enhance courier performance metrics, including delivery speed, accuracy, and customer satisfaction.</li><li><strong>Uniform Compliance:</strong> Ensure uniform adherence among couriers, maintaining a professional and standardized appearance consistent with the company's brand image.</li><li><strong>Attendance and Fulfillment Rate Improvement:</strong> Enhance courier attendance and fulfilment rates through efficient scheduling and performance tracking.</li><li><strong>Operational Efficiency:</strong> Streamline fleet operations for maximum efficiency, minimizing idle time, optimizing routes, and enhancing overall productivity.</li><li><strong>Performance Oversight:</strong> Oversee the overall performance of on-ground operations, ensuring alignment with company standards and goals.</li><li><strong>Data Analysis and Reporting:</strong> Analyze fleet and courier data to derive insights, prepare comprehensive reports, and identify areas for improvement and strategic decision-making.</li></ul> <p><strong>Qualifications:</strong></p><br> <ul><li>2 : 4+ years of prior experience in courier operations, logistics, or any related fields. </li><li>Must be PC proficient and able to thrive in a fast -pace setting.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal, supervisory, and customer service skills are required.</li><li>Ability to multi-task, work under pressure and meet deadlines required.</li></ul><br> </div>

Key Responsibilities:<br><br>Manage overall branch sales, operations, administration, and compliance. Achieve branch business, profitability, and customer service targets. Lead and develop branch staff, ensuring high performance and service excellence. Monitor branch operations, cash and non-cash transactions, and adherence to bank policies and regulatory requirements. Handle customer inquiries and complaints, ensuring a superior customer experience. Drive acquisition and growth of Retail, Corporate, and SME relationships. Review and approve customer applications, including accounts, loans, and credit cards. Ensure compliance with AML, KYC, audit, and internal control requirements. Prepare branch performance reports and implement action plans to achieve business objectives. Build and maintain strong relationships with customers and the local business community.<br><br>Qualifications & Experience<br>Bachelor’s degree in business administration, Management, Finance, or a related field.10 years of banking experience, including branch management experience. Strong leadership, sales, customer service, and people management skills. Good understanding of retail banking operations, credit products, AML, and regulatory requirements. Excellent communication and relationship management skills. Good command of Arabic and English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Leverage your abilities and join the dynamic team of a leading company specializing in residential construction projects in Saudi Arabia, Makkah.<br>The <strong>Accounting Manager</strong> will be responsible for managing the full accounting cycle, overseeing financial reporting, tax compliance, internal controls, and accounting operations across construction and real estate projects. This role requires strong technical accounting expertise, solid industry experience, and the ability to support management with accurate financial analysis and reporting.<br><strong><strong>Key Accountabilities</strong></strong><br><ul><li>Oversee daily accounting operations, financial transactions, and month-end closing activities.</li><li>Prepare and review monthly, quarterly, and annual Trial Balances and Financial Statements in alignment with IFRS.</li><li>Manage accounting activities related to construction projects, real estate developments, project costs, revenues, and expenses.</li><li>Monitor project financials, cost allocations, accruals, advances, subcontractor payments, and revenue recognition.</li><li>Ensure compliance with VAT, WHT, Zakat, and other tax-related requirements.</li><li>Coordinate with external auditors, tax consultants, banks, and regulatory authorities.</li><li>Supervise and guide the accounting team to ensure accuracy, efficiency, and timely reporting.</li><li>Participate in budgeting, forecasting, cash flow planning, and financial analysis.</li><li>Develop management reports and financial dashboards to support informed decision-making.</li><li>Ensure strong internal controls across all accounting and financial transactions.</li><li>Provide recommendations for process improvement, cost control, and financial performance enhancement.</li><li>Coordinate with project, procurement, contracts, and operations teams to ensure financial accuracy and operational efficiency.</li></ul><strong><strong>Knowledge, Skills, and Experience </strong></strong><br>We are looking for:<br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Minimum 8-10 <strong>years of experience</strong> in Accounting and Finance, with solid experience in the <strong>construction and real estate industry</strong>.</li><li>Previous experience in an <strong>Accounting Manager</strong> or similar leadership role is preferred.</li><li>Strong knowledge of <strong>International Financial Reporting Standards (IFRS)</strong>.</li><li>Strong experience in project accounting, cost control, revenue recognition, and financial reporting.</li><li>Experience in VAT, WHT, Zakat, and Saudi tax regulations.</li><li>Advanced Excel skills, financial reporting, budgeting, and analysis capabilities.</li><li>Experience with ERP systems; Oracle<strong> ERP is a plus</strong>.</li><li>Fluency in Arabic and English, spoken and written.</li><li>Strong leadership, analytical, communication, and attention-to-detail skills.</li><li>Ability to meet deadlines, manage multiple priorities, and support strategic financial decision-making.</li></ul><br> </div>

Role Objective:<br>The Senior Director of Customer Experience is responsible for shaping and executing customer experience strategy across all touchpoints. This role ensures that every interaction reflects our values, drives customer satisfaction, and supports business growth.<br>Roles & Responsibilities:<br>Define and implement CX vision, strategy, and roadmap. Align CX initiatives with company goals, ensuring customer satisfaction drives retention and growth. Represent the voice of the customer at the executive level, influencing product, operations, and business decisions. Oversee multi-channel operations (voice, non-voice, chat, social, and self-service). Ensure SLAs, KPIs, and quality standards are consistently met across all teams. Partner with Workforce, Quality, and Training to optimize staffing, processes, and agent enablement. Drive initiatives to improve CSAT, NPS, and customer loyalty. Ensure CX teams are equipped with training, tools, and knowledge to deliver exceptional service. Act on insights from customer feedback and analytics to enhance service delivery. Champion automation, AI, and self-service solutions to scale CX efficiently. Introduce new technologies and methodologies to improve workflows and customer journeys. Lead transformation projects that redefine the CX standards. Partner with Product, Tech, Operations, and HR to align CX initiatives with business priorities. Provide regular updates to executive leadership on CX performance, risks, and opportunities. Influence cross-functional teams to prioritize customer-centric initiatives.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS:<br>10–15+ years of experience in CX, customer support, or contact center leadership. Proven track record in leading large, multi-channel CX organizations. Experience with CX platforms (Zendesk, Genesys, NICE, Salesforce, Freshdesk, etc.). Strong background in operational excellence, workforce planning, and quality management. Bachelor’s degree in Business, Management, or related field; MBA or advanced degree preferred. Strong leadership and people management skills, with proven ability to lead managers and directors. Deep expertise in CX metrics, KPIs, and multi-channel support operations. Strategic thinker with strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to foster innovation and continuous improvement at scale.

JOB PURPOSE<br> The People & Culture Associate Manager is the P&C owner for Egypt retail operations and RSO, accountable for the governance, execution, and continuous improvement of all people operations and talent activities. Acting as a strategic partner to retail leadership, the role drives manpower planning, organizational effectiveness, talent management, and culture, while ensuring operational excellence across the employee lifecycle, including talent acquisition, payroll governance, compliance, and engagement, in alignment with Egypt P&C frameworks and standards.<br> Qualifications and Education: <br>• Bachelor’s degree in human resources, business administration, or related field. • Strong knowledge of Egypt labor regulations Experience: • 7-9 years of experience with at least 2-3 years in a senior HR Generalist, Lead or Business Partner capacity in retail industry. • Proven experience executing HR operations, payroll preparation and coordination, and talent acquisition • Experience working with HRIS systems. • Experience working within regional or matrix organizational structures is a plus.<br> JOB RESPONSIBILITIES <br>• Act as the primary People & Culture lead for Egypt, ensuring effective implementation of the company’s P&C strategy at the country level and driving alignment between business objectives and People & Culture initiatives. • Manage the full employee lifecycle, including recruitment, onboarding, internal transfers, promotions, disciplinary actions, investigations, and offboarding, ensuring seamless and compliant execution. • Lead and execute talent acquisition activities aligned with manpower planning and business priorities, partnering with Area Retail Managers and business leaders to ensure timely hiring and workforce effectiveness. • Support manpower planning and organizational needs by collaborating closely with retail leadership to enhance employee engagement and overall operational performance. • Oversee payroll preparation and validation processes, ensuring accuracy, completeness, and compliance of all payroll inputs, including variable pay, commissions, allowances, and employee changes. • Ensure accuracy, completeness, and timely updates of employee data, system transactions (onboarding, transfers, exits, organizational changes), and personnel records across all HR systems. • Maintain full compliance with local labor laws, company policies, and regulatory requirements across all People & Culture operations. • Analyze and report key HR metrics, including turnover, hiring, headcount, and organizational trends, to identify risks, insights, and opportunities for continuous improvement.

About noon Noon, the region’s leading consumer commerce platform. On December 12th, 2017, noonlaunched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. Noon is a work in progress; we’re six years in, but only 5% done.<br>noon’s mission: Every door, every day.<br>What you’ll do: Own end-to-end Fulfillment Center operations across Inbound, Stores, Outbound, Quality, and Inventory. Drive capacity, productivity, quality, cost, and service-level performance. Lead workforce planning, manpower deployment, and operational scheduling. Build and develop high-performing teams through hiring, coaching, and performance management. Drive continuous improvement, process optimization, and operational excellence. Partner with Planning, Logistics, Central Operations, HR, and other stakeholders to deliver business targets.<br>What you’ll need:Bachelor’s Degree in Logistics or supply chain management or a similar role Minimum 4 years of experience in E-commerce in a related field Strong experience in large-scale operations and people management. Excellent analytical skills as well as strong business acumen. Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders. Proven track record in performance management and process improvement. Proven ability as a passionate people-centric leader who can effectively drive results in a fast-paced and rapidly growing company<br>Who will excel? We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’researching for problem solvers, people who operate with a bias for action and have a deepunderstanding of the importance of resourcefulness over reliance.<br>Candor is our only default. Demanding unequivocal high standards should be non-negotiablebecause quality matters. We want people who are radically candid, cohorts who commit tosettling for nothing but the best - in hiring, in accepting work from colleagues, and in your ownwork.<br>Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar oftalent in the company to help us reach our vision.

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>Job Summary:We are seeking a passionate and talented Administration Manager to join our dynamic team. The ideal candidate will lead and safeguard all administrative, facilities, and general services operations across the manufacturing site, ensuring a safe, compliant, and efficient working environment, fueling EVA Pharma's success through uninterrupted operational support to production, quality, and business functions.<br>Key Responsibilities:Oversee day-to-day site administration and general services (transportation, housekeeping, cafeteria) ensuring service quality, continuity, and cost efficiency. Manage facilities operations and vendor/contractor agreements, ensuring service levels meet GMP, EHS, and site operational standards. Develop, monitor, and control the Administration department's annual budget, tracking spend against plan and identifying cost-saving opportunities. Ensure compliance with Egyptian labor law, environmental health & safety (EHS) regulations, and other statutory requirements relevant to site facilities and administration. Plan and manage employee transportation and, where applicable, accommodation programs across factory shifts. Partner with People & Culture and Plant Management on employee engagement initiatives related to workplace environment and site services. Supervise, coach, and develop the Administration team, building capability and a strong succession bench. <br><br>Requirements<br><br>Bachelor's degree in Business Administration, Facilities Management, or a related field. 8-10 years of experience in administration, facilities, or general services management, including at least 3 years in a leadership role. Experience within the pharmaceutical, FMCG, or manufacturing industry is highly preferred. Proven track record of managing multi-site facilities, administrative operations, vendor relationships, and budgets while ensuring compliance, operational efficiency, and workplace safety. Hands-on, service-oriented leader with strong ownership, integrity, and the ability to collaborate effectively across cross-functional teams. Proficient in SAP or Oracle ERP systems, Microsoft Office (especially Excel and Power BI), CMMS, and Microsoft Teams/Outlook

Company Description Egyptian Canning Co. - BEST is dedicated to producing high-fruit-content quality beverages and fruit products tailored to diverse customer needs. The company offers a wide range of packaging options that vary in size, price, and format to serve different market segments. With a focus on product integrity, BEST Egypt prioritizes high-quality ingredients and consistent standards across its portfolio. The organization is committed to meeting customer expectations through reliable production, responsive service, and continuous improvement in its manufacturing processes.<br>Role Description The Factory Manager is responsible for overseeing daily manufacturing operations to ensure safe, efficient, and high-quality production of beverages and fruit products. This full-time, on-site role based in El Mansoura includes planning and monitoring production schedules, coordinating resources, and managing factory staff to meet output targets. The Factory Manager will implement and maintain quality control procedures, enforce safety and hygiene standards, and ensure compliance with relevant regulations and company policies. The role also involves optimizing processes, managing equipment maintenance, controlling production costs, and collaborating with other departments such as supply chain, quality assurance, and maintenance. The Factory Manager will prepare regular performance reports, address operational issues, and drive continuous improvement initiatives to support business goals.<br>Qualifications Strong skills in Production Planning to manage schedules, resources, and workflow efficiently. Experience in Production Management and Manufacturing Operations to oversee end-to-end factory activities. Proficiency in Quality Control to maintain product standards, implement inspections, and handle non-conformities. Capabilities in Operations Management to improve processes, manage costs, and enhance productivity. Prior experience in food or beverage manufacturing is highly desirable. Proven leadership skills with the ability to supervise and develop diverse teams. Solid understanding of health, safety, and environmental regulations in industrial settings. Strong analytical and problem-solving skills, with attention to detail and data-driven decision making. Effective communication skills and the ability to coordinate with cross-functional stakeholders. Bachelor’s degree in Engineering, Industrial Management, Food Science, or a related field is preferred.

Sales Representative –Retail Job Title Sales Representative<br>Department Retail Operations / Sales<br>Reports ToStore Manager<br>Job Summary The Sales Representative is responsible for delivering an excellent customer shopping experience, achieving sales targets, promoting fashion products, and maintaining store standards. The role requires strong customer service skills, product knowledge, and the ability to build customer loyalty while contributing to the overall success of the store.<br>Key Responsibilities Sales & Customer Service Welcome and assist customers in a professional and friendly manner. Identify customer needs and recommend suitable products and outfits. Achieve individual and store sales targets. Promote new collections, seasonal items, and ongoing promotions. Up sell and cross-sell products to maximize sales opportunities. Build and maintain positive customer relationships to encourage repeat business. Handle customer inquiries, concerns, and complaints professionally. Store Operations Ensure merchandise is properly displayed according to visual merchandising standards. Replenish stock on the sales floor and maintain product availability. Assist in receiving, tagging, and organizing new merchandise. Monitor stock levels and report shortages to management. Maintain cleanliness, organization, and overall appearance of the store. Participate in inventory counts and stock audits as required. Product Knowledge Stay updated on product features, fabric types, sizing, styling, and fashion trends. Provide accurate product information and styling advice to customers. Demonstrate knowledge of current collections and promotional campaigns. Cash Handling & POS Operations Process sales transactions accurately using the Point-of-Sale (POS) system. Handle cash, card, and other payment methods according to company procedures. Support exchange and return transactions in line with company policies. Qualifications Bachelor's Degree is required (Business Administration, Marketing, Commerce, or any relevant field is preferred). Fresh graduates are welcome to apply. Previous experience in retail sales, fashion retail, or customer service is preferred. Good command of English (preferred). Basic computer and POS system skills. Skills & Competencies Strong sales and customer service skills. Excellent communication and interpersonal abilities. Passion for fashion and retail trends. Ability to work in a fast-paced retail environment. Teamwork and collaboration. Problem-solving and conflict-resolution skills. Professional appearance and attitude. How to apply:Send your CV to: Hr@bowline-co.comor Whatsapp: 01098446637

Functional Consultant - Microsoft Dynamics 365 For Finance Sales, and Operations (Finance / Sales / HR / Supply Chain) An esteemed Enterprise Solutions Consultation Firm, recognized as a Microsoft Business Solutions Partner and situated in Saudi Arabia, is currently in search of a highly experienced, full-time Dynamics 365 Consultant. The firm specializes in Microsoft Dynamics Solutions, and the successful candidate will be expected to serve as a Functional Consultant for Microsoft Dynamics 365 for Finance and Operations, demonstrating a hands-on approach to their duties. This role is a proactive, experience-oriented position that requires the candidate to actively participate in client implementation projects. The successful candidate will be initially based in Egypt, with the expectation of traveling to the Kingdom of Saudi Arabia as necessitated by project commitments.<br>Job Description:Responsible for the implementation of Any of Microsoft Dynamics 365 modules Finance / Sales / HRM / Supply Chain modules in the various company’s projects within the planned schedule. Following and achieving his learning plans and the required learning readiness and certification objectives on time. Responsible for high-quality deliverables to customers (documents, process testing, training, etc.) as per the company standards. Executing R&D plans that meet the company's strategy and succeeding to achieve its goals. Performing pre-sales activities for his subject matter (demos, proof of concepts, etc.)<br>Job Requirements Personality & Soft Skills Requirements:A highly ethical & disciplined personality. Superior people skills, team-oriented and very personable. Ability to build, inspire and work in teams. Very good English is written and spoken. Proven experience & knowledge in any of D365 modules Finance, Sales, HRM, and Supply Chain modules & consultancy skills such as (business processes, business analysis, fit/gap analysis and etc.) Excellent computer skills (Project, Visio, Power Point, Word, Excel, etc.). Excellent communication, presentation and documentation skills. An enthusiastic fast learner. Education & Work Experience:A Bachelor's degree in Engineering, Business or Information Systems. ERP working experience of 3-6 years in Microsoft Dynamics AX/365 Finance AND/OR HRM Modules. Microsoft Dynamics 365 for Finance & Operations Certified.

Valleysoft is an IT services provider delivering enterprise technology solutions, application development, infrastructure support, and process-focused services for clients worldwide. Working across a broad range of client needs, the company helps organizations run critical systems reliably, securely, and efficiently while supporting long-term operational performance.<br><br>In this role, you will help safeguard and strengthen the database environments that underpin business-critical applications. This is an opportunity to contribute across enterprise database operations, reliability, security, and continuous improvement while partnering closely with technical teams to support stable, high-performing services.<br><br>Responsibilities<br><br>Install, configure, administer, and maintain Oracle Database and Microsoft SQL Server environments Monitor database performance, identify bottlenecks, and optimize efficiency Perform backup, recovery, and disaster recovery operations Ensure database availability and business continuity through regular maintenance and monitoring Implement database security, user management, access controls, and encryption policies Execute database patching, upgrades, and migration activities Monitor storage utilization and support capacity planning Troubleshoot database incidents and resolve performance-related issues Support production, UAT, SIT, and development database environments Collaborate with application support, infrastructure, and development teams to resolve database-related issues Maintain database documentation, configuration standards, and operational procedures Perform database health checks and preventive maintenance activities Ensure compliance with banking security standards and internal IT policies Participate in on-call support and scheduled maintenance activities when required<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field1-5 years of hands-on experience in database administration Experience administering both Oracle Database and Microsoft SQL Server in production environments, including support for banking applications Hands-on experience with RMAN backup and recovery operations, along with database patching and routine maintenance Strong experience with database performance tuning and troubleshooting production database issues Experience with database security administration, including user and role management, access control, least-privilege configuration, password policies, and basic auditing Experience collaborating with application support, infrastructure, and internal IT teams to troubleshoot incidents, coordinate maintenance activities, and restore database services Eligibility to work in Egypt Experience in banking or financial services environments is a plus<br><br>Benefits<br><br>Private Health Insurance Training & Development

Company Description Speedaf Express is an international freight and cargo company specializing in fast and reliable logistics services. With over four years of industry experience, the company has built an extensive global network spanning more than 10 countries worldwide. Speedaf Express is recognized for its strong focus on service quality, shipment speed, and customer satisfaction. This commitment to excellence has made Speedaf one of the most trusted names in the shipping market, offering team members opportunities to grow within a dynamic, globally connected environment.<br>Role Description This is a full-time, on-site Chinese Speaker role based in Egypt. The role involves daily communication in Chinese and English (and/or Arabic) to support logistics operations, including coordinating shipments, tracking orders, and resolving customer and partner inquiries. The Chinese Speaker will help bridge communication between Egyptian teams and Chinese-speaking clients, vendors, and internal stakeholders, ensuring accurate information flow and timely responses. Responsibilities include translating documents and emails, assisting in negotiations and meetings, and supporting customer service and operations with clear, professional communication. The role also entails collaborating with cross-functional teams, updating internal systems, and contributing to process improvements that enhance overall service quality.<br>Qualifications<br> Language skills: Strong proficiency in spoken and written Chinese, with good command of English; Arabic language skills are an advantage. Communication skills: Ability to communicate clearly and professionally with internal teams and external partners, including customer service and business correspondence. Logistics and operations awareness: Basic understanding of freight, cargo, or logistics processes, or willingness to learn quickly in a fast-paced environment. Administrative and coordination skills: Ability to manage documents, track shipments, follow up on issues, and maintain accurate records. Technical skills: Comfortable using email, office productivity tools (e.g., Word, Excel), and internal systems or CRMs. Personal attributes: Strong attention to detail, problem-solving mindset, and ability to work collaboratively in a multicultural team. Education and experience: Relevant diploma or degree, or equivalent practical experience; prior experience in logistics, customer service, or translation is a plus. Availability: Willingness to work on-site in Egypt and commit to a full-time schedule.

Product Operations Lead Location: Nasr City , Cairo, Egypt (Full time) About Talents Talents is an AI-powered marketplace connecting brands with creators, models, UGC creators, hosts, photographers, makeup artists, and other creative professionals across the MENA region. Our MVP is in its final development stage and is expected to be ready within one week. We are looking for a Product Operations Lead to take ownership of execution, launch, and continuous product improvement. Your Mission You won't be starting from scratch. Our AI Engineer has been building the platform over the past few weeks, and your mission is to help transform a completed MVP into a successful product by coordinating execution, improving user experience, and working closely with the founder on product and growth. Responsibilities Lead the execution of product initiatives after MVP completion. Coordinate with AI engineers, designers, and future developers. Own product planning, prioritization, and delivery. Improve user journeys and conversion funnels. Work closely with marketing to increase user acquisition and retention. Translate customer feedback into product improvements. Monitor KPIs and product performance. Build scalable operational processes as the company grows. Requirements3–7 years of experience in Product, Project, or Operations roles. Strong understanding of Digital Marketing and Growth. Experience launching digital products or startups. Excellent organizational and communication skills. Comfortable working with AI-powered tools. Experience with Notion, Jira, Click Up, Linear, or similar tools. Strong English communication skills. Bonus Points Experience with marketplaces. Experience with Saa S products. Background in Performance Marketing or Growth Marketing. Familiarity with UX/UI. Experience with no-code and AI tools. What We're Looking For We're not looking for someone who simply manages tasks. We're looking for someone who can think like a product owner, execute like an operator, and understand how great products grow through great marketing. Why Join Talents? Build one of the first AI-powered creator marketplaces in the MENA region. Work directly with the founder. Own product decisions with real impact. Help shape a product from MVP to scale. Fast growth and leadership opportunities.

About bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About The Role : <br>As a Middle Mile Network Supervisor, you will lead Line-Haul transportation operations during the night shift, ensuring the seamless movement of shipments across the network. You'll work closely with hubs, transportation partners, and cross-functional teams to drive operational efficiency, optimize fleet performance, and deliver exceptional service levels.<br><br>Job Code : <br>New 2026OPER-235<br><br>Job Responsibilities:<br><br> Supervise and manage Line-Haul transportation activities during the night shift Coordinate vehicle availability with hubs and transportation partners Oversee vehicle dispatch, route execution, and on-time arrivals Monitor transportation performance and resolve operational issues in real time Lead and support Line-Haul drivers while ensuring compliance with operational and safety standards Optimize fleet utilization to maximize transportation efficiency Track transportation KPIs, including on-time performance, vehicle turnaround time, fleet utilization, and SLA achievement Collaborate with Hub Operations and other stakeholders to ensure seamless shipment movement across the network<br><br><br><br><br>Job Qualifications:<br><br> Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field 1-3 years of experience in Fleet Operations, Line-Haul, Middle Mile, Transportation, or Logistics Experience in the logistics or e-commerce industry is preferred<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<ul><li><p>Develop daily and weekly production plans and schedules in alignment with the sales plan.</p></li><li><p>Manage production operations to ensure maximum productivity and operational efficiency.</p></li><li><p>Optimize the utilization of raw materials to minimize waste and improve production efficiency.</p></li><li><p>Lead and supervise production engineers, supervisors, and workers while organizing work shifts.</p></li><li><p>Monitor employees' performance and provide continuous guidance to achieve production objectives.</p></li><li><p>Prepare and submit daily production reports to the Processed Products Director.</p></li><li><p>Coordinate with Quality, Maintenance, Warehouse, and Supply Chain departments to ensure smooth production processes.</p></li><li><p>Ensure compliance with food safety, quality standards, and occupational health &amp; safety regulations.</p></li><li><p>Identify operational challenges and implement effective corrective actions and continuous improvement initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree in Agriculture.</p></li><li><p>Minimum <strong>15 years</strong> of experience in <strong>processed meat and poultry manufacturing</strong>.</p></li><li><p>Proven experience in managing production operations within the food manufacturing industry.</p></li><li><p>Strong knowledge of production planning, scheduling, and manufacturing processes.</p></li><li><p>Excellent leadership, communication, and team management skills.</p></li><li><p>Ability to manage production KPIs and prepare operational reports.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Good command of Microsoft Office applications, especially Excel.</p></li><li><p>Good command of English (speaking, reading &amp; understanding).</p></li><li><p>Experience with ERP systems is an advantage.</p></li></ul><p></p>

Job Overview We are seeking an experienced and results-driven Call Center Service Delivery Team Leader to join our dynamic operations team. In this role, you will be responsible for managing end-to-end service delivery for a large-scale client account of 150+ employees, ensuring operational excellence, service quality, cost efficiency, client satisfaction, and continuous business growth. The ideal candidate is a strategic thinker, strong people leader, and client-focused professional with proven experience in managing voice accounts within a call center environment. You will act as the primary point of contact between the client and internal operations teams, ensuring that all services are delivered in line with contractual agreements, performance targets, and customer expectations. Key Responsibilities:Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish. Analyze performance metrics to identify areas for improvement and implement proactive solutions. Manage customer queries and complaints, ensuring swift and satisfactory resolutions. Coordinate with other teams to streamline processes and enhance overall service delivery. Drive initiatives aimed at improving team morale and increasing job satisfaction among members. Stay updated on industry practices and customer service technologies. Conduct regular training sessions to ensure agents are well-versed in product knowledge and service protocols. Job Requirements:Bachelor's degree in Business Administration, Communication, or a relevant field. Proven experience of 3+ years as a Team Leader in a Contact Center environment. Fluent or near-native proficiency in Spanish with excellent communication skills. Strong leadership and team management skills, with the ability to motivate and support team members. Proficient in using CRM software and contact center technologies. Demonstrated ability to handle multiple tasks, prioritize, and meet deadlines. Exceptional problem-solving and decision-making skills. Experience in the Translation & Localization industry is a plus. Job Conditions:Full-Time Position Position located in Maadi. Work Conditions:Working Hours: US shift. Working model: onsite Working Days: 5 days (2 days Off) Reporting To: Service Delivery Assistant Manager (SDAM)

Company Description ZORO MISR (Zoromisr) is the world’s first fully integrated digital tourism platform, offering travelers unique, personalized, and memorable experiences and services. The company specializes in Egyptian tourism and travel booking, covering excursions, activities, transportation arrangements, and car rentals. A dedicated team of local guides and tourism representatives is available 24/7 to support travelers and enhance every stage of their journey. ZORO MISR focuses on delivering high-quality service, local expertise, and seamless digital solutions to optimize the travel experience from start to finish.<br>Role Description The Tourism Manager is a full-time, on-site role based in Cairo, Egypt. This role oversees daily tourism operations, including coordinating guided tours, managing booking schedules, and ensuring smooth delivery of travel services such as excursions, activities, and transportation. The Tourism Manager collaborates closely with local guides and tourism representatives to maintain service quality, respond to traveler inquiries, and resolve issues in a timely and professional manner. Responsibilities include developing and executing tourism marketing initiatives, monitoring customer feedback, and identifying opportunities to improve traveler experiences and offerings. The role also involves building partnerships with local service providers, maintaining accurate records and reports, and aligning operations with company standards and goals.<br>Qualifications<br> Candidates should possess skills in Tourism Management and Tourism, with experience overseeing travel operations and coordinating services. Candidates should possess strong Guided Tours skills, including planning itineraries, coordinating local guides, and ensuring safe, engaging experiences for travelers. Candidates should possess excellent Customer Service skills, with the ability to communicate clearly, handle inquiries, and manage complaints with professionalism. Candidates should possess Tourism Marketing skills, including promoting travel experiences, collaborating on digital campaigns, and understanding market trends. Additional beneficial qualifications include fluency in English and Arabic, strong organizational and time management abilities, and proficiency with digital booking and CRM systems. Relevant academic background in Tourism, Hospitality Management, Business, or a related field, and prior experience in the tourism or travel industry in Egypt are highly advantageous.

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>Job Summary:We are seeking a passionate and talented Quality Assurance Section Head to join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities:Lead the Quality Assurance activities related to validation for both sterile and non-sterile operations, ensuring all validation processes comply with regulatory and c GMP requirements. Ensure the planning, execution, and monitoring of validation activities across manufacturing processes and systems. Collaborate with manufacturing, engineering, and technical teams to ensure validated processes are maintained and continuously improved. Conduct internal audits and assessments of validation activities, documentation, and systems to ensure compliance and identify areas for improvement. Manage and coordinate CAPA (Corrective and Preventive Action) related to validation findings and quality issues, ensuring timely resolution. Support technology transfer and new product introduction, ensuring validation requirements are properly implemented. Lead training initiatives to enhance staff understanding of validation practices, sterile and non-sterile operations, and c GMP requirements<br><br>Requirements<br><br>Bachelor's degree in Pharmacy, Chemistry, or a related field7-8 years of experience in Quality Assurance within the pharmaceutical industry, with strong expertise in validation activities for both sterile and non-sterile operations, including process validation, cleaning validation, and equipment qualification. Good understanding of c GMP and quality systems is required Experience in managing teams and leading audits, strong experience in managing diverse customer requirements, technology transfer projects, and setting timely communication with customers Excellent English, analytical, problem-solving, and communication skills Proven ability to lead diverse teams across multiple geographical regions Solid background in new product project management, technology transfer, and product launches in compliance with EU standards

Company Description SEAPRO GROUP is a pioneer diving company in Egypt and a leading provider of marine services across the Middle East. The company delivers specialized technical services to the offshore oil and gas industry, civil engineering projects, hydrographic surveys, soil investigations, explosive ordnance disposal (EOD), environmental studies, and inspection and videography. SEAPRO GROUP offers a wide range of diving and hydrographic survey services that meet international standards for diving and survey operations. Its work is supported by modern equipment, experienced management, and highly trained teams focused on safe, efficient, and cost-effective marine solutions.<br>Role Description This is a full-time, on-site Ship Captain role based in Alexandria, Egypt. The Ship Captain will be responsible for commanding vessels involved in marine works, diving operations, and hydrographic surveys, ensuring safe navigation and adherence to company and regulatory standards. Daily tasks include planning routes, monitoring weather and sea conditions, overseeing vessel operations, and coordinating with diving, survey, and technical teams to support project objectives. The role also involves supervising crew members, conducting safety briefings and drills, managing onboard training, and maintaining accurate logs and documentation. The Ship Captain will represent SEAPRO GROUP to clients and partners, ensuring excellent customer service and professional communication during offshore and nearshore operations.<br>Qualifications<br> Strong boating and vessel handling experience, including command of boats used in offshore and marine works. Proficiency in navigation, route planning, and use of modern navigational equipment and charts. Demonstrated customer service skills when interacting with clients, partners, and crew. Experience in crew training, safety drills, and onboard operational procedures. Valid captain’s license and relevant maritime certifications in line with Egyptian and international regulations. Proven experience in offshore, marine, or diving operations; familiarity with oil and gas, survey, or civil marine projects is an advantage. Strong leadership, decision-making, and problem-solving abilities, especially in challenging sea conditions. Good communication skills in English; Arabic language skills are an asset. Commitment to safety, environmental protection, and compliance with company policies and industry standards.