Operation Specialist Jobs in Egypt

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role:</h4> <p>The Guest Experience Agent at Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p> <h4>What you will do:</h4> <ul> <li>Handle all guest interactions with the highest level of hospitality and professionalism.</li> <li>Accommodate special requests whenever possible.</li> <li>Manage daily guest interactions and resolve glitches.</li> <li>Assist customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Support other departments during busy periods.</li> </ul> <h4>Daily function:</h4> <ul> <li>Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li> <li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li> <li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li> <li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li> <li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li> <li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li> <li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li> <li>Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li> <li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li> </ul> <h4>What you bring</h4> <p><strong>Required skills & knowledge:</strong></p> <ul> <li>A working knowledge of division operations, typically gained through on-the-job experience.</li> <li>Ability to operate computer equipment and other department systems.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> <p><strong>Experience & expertise:</strong></p> <ul> <li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li> <li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li> </ul> <p><strong>Guest interaction & service:</strong></p> <ul> <li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li> <li>Provide exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li> </ul> <p><strong>Complaint handling & problem solving:</strong></p> <ul> <li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li> <li>Always maintain a positive attitude, even during challenging or busy periods.</li> </ul> <p><strong>Multi-tasking & operational involvement:</strong></p> <ul> <li>Demonstrate the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li> <li>Actively participate in operations and role model excellent service to both guests and employees.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position</li> <li>Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li> <li>Shifts typically range between 8 to 10 hours depending on operational needs</li> </ul> <p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p></p><p></p>

WHO IS Holcim? A global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Holcim Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Holcim Egypt has demonstrated its commitment to the provision of sustainable building materials.<br>Overview:Manage the entire scope of operations in Readymix Batch Plant in the most effective manner to ensure the company meets its operational targets.<br>Responsibilities:<br>Health & Safety:Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained. Ensure full compliance with Lafarge safety standards and promote safety culture and safe practices among the entire work force. Ensure all BP employees are operating in a safe working environment. Provide monthly reporting and statistics regarding safety performance and incidents. Ensure that all employees and contractors following Health Safety Rules. Conduct VPC and direct other key members in the company to do the same. Identify people with potential to assume broader safety responsibility. Submit the safety figures on monthly basis to the company and discuss areas of improvement. Lead investigations in major safety incidents. Review investigation reports on safety violation incidents and decide on additional actions to be taken. Assume key responsibility for developing H&S improvement plan and relevant action plans. Follow HSIP of the plant and follow the progress. Stop Unsafe behavior. Ensure that all employees trained. Attending all safety Meeting Ensure that all employees follow SWI. Achieve Annual Health and safety personal objective.<br>Functional:Budgeting:Discuss annual budget requirements with the Manufacturing Director and provide necessary input Analyze the accounts and ensure cost saving figures are achieved and properly reflected Collect and submit necessary data and figures for capital expenditure requirements Monitor actual performance during the year against target and budget Participate in the quarterly business reviews to provide input from operational perspective Operations:Continuously manage initiatives to achieve maximum operational performance and reduce down time of equipment and trucks Take charge of concrete plant erection and removals as well as major refurbishment in the plants Ensure that all electrical works in the plant are properly performed with authorized people and completed in the safest manner Manage a number of random activities such as fitting access platforms Manage the project teams and the plant erection team Submit monthly reports on H&S, fleet cost, maintenance KPIs, Stores, BP, Manpower and Workshop Responsible for in-house efforts to build new office space for RMQ as well as civil works and any and internal modifications in structure Manage on site workshops including service, maintenance, and overhauling Monitor operational performance KPIs and take necessary actions to address deviations Submit periodic production, safety and stock level reports to the Manufacturer Director Work on self-starting initiatives (e.g. adding relief valves, reducing emissions, etc.) to be aligned with Egyptian authorities’ environmental specs Occasionally represent the company in meetings with Egyptian Officials to get approvals and necessary documentation for setting up new plants. People Management & Development:Assume full responsibility for people’s compliance to all policies & procedures of the company Act as the main driver for motivating, training, developing, and coaching people on the ground Discuss, challenge, and recommend staffing, promotions, increments and bonuses for final approval by the Manufacturer Director Set objectives and performance standards for direct reports from a top-down approach Identify talent and people with growth potential and provide them with the right kind of development opportunities for the best interest of business Handle manpower planning and resizing of manpower depending on changing business dynamics Storage Management:Assume full responsibility for store management with special focus on maintaining minimum stock levels Evaluate and qualify suppliers from technical perspective Set the required specifications for the store layout and tools Approve the manpower and store budget Continuously review the store performance and stock levels Analyze trend reports related to issuance of items, expenditure and stock levels Participate in conducting periodic audits in the store Drivers Training:Monitor and measure the driver’s performance Review drivers’ performance against target plans on monthly basis Work closely with the Drivers Trainer to develop evaluation and training forms for the drivers Participate in analyzing deficiencies in drivers’ performance and recommend actions to address them Approve sending drivers to Road Safety Section and manage the process for sending them to driving tests as per the changes introduced in the country making sure that the company is in compliance with local traffic laws.<br>Education, Qualifications & Experience:Education:Bachelor's of Engineering.<br>Qualifications:Strong management skills. Strong problem-solving skills. Result-oriented with the ability to work under pressure. Egyptian Nationals ONLY.<br>Experience:6-8 years of experience in Concrete Batch plant Operations is a MUST. Experience with calculating/setting KPIs & Plant metrics.<br>WHO ARE HOLCIM PEOPLE? Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.<br>YOUR HOLCIM EXPERIENCE:At Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&amp;A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture &amp; Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&amp;A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance &amp; Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

About the Role:The Assistant HR Manager is responsible for overseeing and managing all Human Resources operations, ensuring the effective implementation of HR strategies, policies, and procedures. Responsibilities Overseeing and managing all Human Resources operations Ensuring the effective implementation of HR strategies, policies, and procedures Serving as the primary HR business partner for the company Leading the HR team across Talent Acquisition, Employee Relations, Payroll, Personnel Administration, Performance Management, and HR Compliance Qualifications Bachelor's degree in HR, Business Administration, or related field. HR Diploma or certification preferred.5 years of HR experience.(At least 2 years in a senior HR role.) Experience managing multiple HR functions.

Executive Assistant to the CEO — Art Vision???? New Cairo | Full-time (On-site) About Art Vision Art Vision is a content-first marketing agency working with some of Egypt's biggest artists, creators, and brands. We move fast, build hard, and we're looking for someone sharp to work directly alongside our Founder & CEO. The Role This isn't a traditional assistant role. You'll be the CEO's right hand — managing the chaos, filtering the noise, and making sure nothing important slips while the founder focuses on growth. Over time, this role grows into operations and a true chief-of-staff position. What You'll DoManage the CEO's calendar, priorities, and daily workflow Filter and handle communications, scheduling, and follow-ups Coordinate across teams to keep projects moving Support hiring, operations, and internal processes Take tasks off the CEO's plate and run them independently Who You Are Highly organized — you juggle many things without dropping any A strong communicator across different people and situations Proactive — you solve problems instead of waiting for instructions Discreet and trustworthy with sensitive information Fluent in English (written and spoken) Genuinely interested in marketing, media, and how a company runs What You'll Get Direct mentorship from the founder A front-row seat to how a fast-growing agency operates A clear path into operations / chief-of-staff A dynamic environment working with top artists and brands To Apply Send your CV to hello@art-vision.net with the subject "EA to CEO."

Role Description The Cost Accountant is a full-time, on-site role based in Qesm El Sheikh Zaid. The role involves preparing, analyzing, and monitoring cost records for production and packaging operations, including materials, labor, and overhead. The Cost Accountant will prepare and review journal entries, support month-end and year-end closing, and assist in the preparation of financial statements and management reports. Daily tasks include tracking cost variances, performing margin and profitability analysis, and working with operations and procurement teams to optimize cost efficiency. The role also includes maintaining accurate documentation, supporting budgeting and forecasting activities, and ensuring compliance with internal controls and applicable accounting standards.<br>Qualifications<br> <br>Strong knowledge of cost accounting and finance, with the ability to apply cost principles to manufacturing and packaging operations. Proficiency in preparing and reviewing journal entries (accounting) and contributing to accurate and timely financial statements. Excellent analytical skills, including the ability to interpret financial data, identify variances, and provide actionable insights. Experience with accounting software and ERP Odoo system and solid skills in Microsoft Excel and other data analysis tools. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CMA, CPA) are an advantage. Strong attention to detail, organizational skills, and the ability to work accurately under deadlines in a fast-paced environment. Effective communication skills and the ability to collaborate with cross-functional teams in operations, procurement, and management. Prior experience in manufacturing, packaging, or similar industrial environments is preferred.

We're Hiring | Junior Administrator Location: Sadat City, Menoufia, Egypt Employment Type: Full-time | On-site We are looking for a motivated and detail-oriented Junior Administrator to join our Operations team. This role is ideal for someone at the beginning of their career who is eager to learn, grow professionally, and gain hands-on experience in administration and operations within a dynamic manufacturing environment. Key Responsibilities Provide daily administrative support to the Operations team. Coordinate office activities and follow up on assigned tasks. Prepare reports, presentations, and other administrative documents. Maintain accurate records and organize company files. Coordinate meetings and prepare meeting minutes when required. Assist with purchasing requests and administrative processes. Communicate with internal departments to ensure smooth workflow. Support operational projects and other tasks assigned by management. Qualifications Bachelor's degree in Business Administration, Commerce, or a related field.0–2 years of experience (Fresh graduates are welcome to apply). Good knowledge of Microsoft Office (Excel, Word, Power Point). Strong organizational and communication skills. Ability to manage multiple tasks and meet deadlines. Good command of English. Chinese language is a plus but not required. What We Offer Professional and supportive work environment. Career growth opportunities. Hands-on learning and development. Competitive salary and benefits. If you're passionate about administration and looking to build your career, we'd love to hear from you. Apply through Linked In or send your CV to youssef4.mohamed@midea.comOnly shortlisted candidates will be contacted.

Job Summary:<br>We are seeking a detail-oriented and motivated Remote Takeoff & Estimating Assistant (Electrical, Construction) to support our estimating team in preparing accurate electrical takeoffs, quantity calculations, and pricing proposals for construction projects. This role requires the ability to read and interpret construction drawings, analyze project scopes, and maintain organized project documentation. The ideal candidate has experience with construction takeoffs, strong Excel and Bluebeam skills, and a willingness to learn client-specific pricing and estimating methodologies. Success in this position requires excellent attention to detail, strong communication skills, adaptability, and the ability to work efficiently within established processes while supporting proposal development and project estimating activities.<br>Key Responsibilities:Perform electrical takeoffs from construction drawings. Enter and maintain quantity data in Excel spreadsheets. Interpret project scopes from plans and specifications. Assist in preparing estimates and pricing proposals. Support proposal development and final submission activities. Collaborate with management throughout the estimating process. Learn and follow client-specific estimating procedures. Review drawings and specifications to identify project requirements. Verify quantity takeoff accuracy and maintain organized project documentation. Communicate with internal team members to clarify scope, pricing, and proposal details. Perform other duties related to the position as assigned.<br>Qualifications & Requirements:Proficient level of English (written and spoken). Excellent professional and communication skills, allowing for effective collaboration with clients, vendors, and teammates. Experience with construction takeoffs. Ability to read and interpret construction, electrical, and mechanical drawings. Strong understanding of construction scopes and plan interpretation. Proficiency in Bluebeam and Microsoft Excel. Detail-oriented with strong numerical and analytical skills. Ability to assist with proposal preparation. Willingness to learn pricing methodologies from the client. Willingness to complete a client-provided assessment (Test Project). Excellent attention to detail and accuracy. Quick learner with the ability to adapt to new systems, software, and processes. Strong work ethic and commitment to meeting deadlines in a fast-paced environment. Comfortable working within structured processes and established workflows. Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management). Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach. Positive attitude and the ability to learn and adapt quickly. Ability to understand and follow established processes accurately with minimal supervision. Ability to work U. S. Eastern Time (New York) business hours and adapt to business needs. Interested in long-term career opportunities. Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.<br>Compensation & Benefits:100% remote work. Compensation in USD. Full-time position with 40 hours weekly. Please note that this is a long-term opportunity. Great work environment with potential for growth.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider focused on helping organizations solve business and technical challenges through enterprise application development, process management, and modern infrastructure solutions.<br> Working with clients across industries, the company delivers practical, high-quality solutions that support transformation, operational efficiency, and long-term business value.<br> In this role, you will help shape and deliver SAP S/4HANA solutions that support core supply chain and quality processes.<br> You will work closely with business stakeholders, technical teams, and cross-functional SAP partners to turn business needs into reliable, scalable solutions that improve planning, quality, and day-to-day operations.<br> Responsibilities Analyze business requirements and translate them into SAP S/4HANA PP and QM solutions.<br> Configure and customize SAP PP and QM modules based on business needs and SAP best practices.<br> Participate in end-to-end SAP S/4HANA implementation, rollout, migration, upgrade, and support projects.<br> Conduct business workshops, fit-gap analysis, and functional design sessions.<br> Prepare functional specifications and collaborate with ABAP developers on custom developments and enhancements.<br> Configure and maintain Production Planning and Quality Management master data.<br> Support integration between PP/QM and other SAP modules, including MM, SD, PM, EWM, and FICO.<br> Perform unit testing, SIT, UAT, and support users during testing cycles.<br> Troubleshoot production issues and provide functional support to business users.<br> Participate in cutover planning, go-live activities, and hypercare support.<br> Prepare functional documentation, training materials, and knowledge transfer documents.<br> Ensure compliance with SAP standards, change management procedures, and project governance.<br> Collaborate with cross-functional teams to deliver high-quality SAP solutions.<br> Private Health Insurance Training &amp; Development Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.<br> Minimum of 6 years of hands-on experience in SAP S/4HANA PP and QM consulting.<br> Strong experience configuring and customizing SAP PP and QM modules.<br> Background in business process analysis, fit-gap analysis, and functional design for SAP solutions, including facilitating business requirement gathering sessions and workshops with stakeholders.<br> Experience preparing functional specifications and partnering with ABAP teams on enhancements.<br> Hands-on involvement in at least one end-to-end SAP S/4HANA implementation, rollout, or migration project, with experience across SIT, UAT, cutover, go-live, and hypercare support.<br> Experience providing production support and incident resolution in live SAP environments.<br> Experience collaborating with Basis, Integration, and other SAP functional teams to deliver end-to-end solutions.<br> Fluency in Arabic and professional working proficiency in English.<br> Eligibility to work in Egypt.<br> Preferred Qualifications Basic knowledge of Plant Maintenance (PM) to support cross-functional integration.<br> Experience leading workshops independently.<br> SAP S/4HANA certification in Production Planning (PP) or Quality Management (QM).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Description</strong><br>Senior Business Analyst<br>Egypt Remote Definite Term <br>ABOUT THE ROLE<br>We are looking for a Senior Business Analyst to join a digital transformation program our client. <br>WHAT WE ARE LOOKING FOR<br><ul><li>Bachelor's degree in related fields.</li><li>Fluent in Arabic and English (spoken and written) - mandatory.</li><li>Minimum 5 years of experience as a Business Analyst on enterprise digital transformation projects.</li><li>Experience working on multinational projects with distributed, cross-cultural teams is an asset.</li><li>Able to travel frequently to the Middle East.</li><li>Comfortable working across different time zones, including regular collaboration with development team. </li><li>Strong requirements-analysis background: process mapping, pain-point analysis, BRD/functional specification review.</li><li>Experience with procurement, finance/budgeting, or invoice/AP processes is a plus.</li><li>Strong stakeholder management and communication skills across business and technical audiences.</li><li>Plan and coordinate and execute application testing (UAT) against BRD requirements, including test case preparation, defect tracking, test execution and stakeholder sign-off.</li></ul><br>WHAT YOU WILL DO<br><ul><li>Own day-to-day coordination with the solution provider across a workstream (eg.Procurement, Financial &amp; Budgeting, Invoice Management).</li><li>Validate business requirements against business processes, pain points and stated objectives; flag gaps or misalignment early.</li><li>Translate and reconcile requirements between stakeholders and delivery teams.</li><li>Bridge functional requirements to the development team, ensuring accurate handoff of scope, workflows and business rules.</li><li>Coordinate across time zones with the development tem to keep requirement clarifications and reviews unblocked.</li><li>Track delivery sign-off status, open issues and dependencies; report progress to the project manager.</li><li>Represent the project on-site with the client and solution provider as needed.</li></ul><br>KEY SKILLS<br>Business Analysis<br>• BRD Review &amp; Validation<br>• Stakeholder Management<br>• Arabic/English Bilingual Communication<br>• Cross-Timezone Coordination<br>• Procurement &amp; Finance Domain Knowledge<br>• Multinational Project Delivery<br>• Testing<br>iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world's most well-known businesses, including 90+ Fortune Global 500 companies.<br>Visit us at https://www.isoftstoneinc.com.<br>iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.<br> </div>

<p><h4>Job purpose:</h4> <p>As an O2C Senior Manager in Group Finance Shared Service Centre (FSSC), the role will focus on supporting and managing the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks:</p> <h4>Key responsibilities:</h4> <ul> <li>Provide financial support in accounts receivable and revenues area to Asset Management, Property Services, BU and Leasing teams and act as a finance business partner in this regard.</li> <li>Provide necessary support to Asset Management teams in preparation of budgets, forecasts and long-term plans through rationalization, validation, and verification of tenant revenue figures and balances.</li> <li>Have proper control over billing process ensuring timely and accurate generation of A/R invoices.</li> <li>Analyze all tenant performance/rent related financial data and develop customized reports pertaining to benchmarking, key performance indicators, analysis of revenues, tenant sales to rent ratio etc. for senior management review.</li> <li>Ensure accounts receivable and revenue processes are operated efficiently and effectively, and support business units’ activities in relation to those processes.</li> <li>Support the region on all AR and revenues special requirements of financial reporting and analysis as and when required.</li> <li>Always ensure proper segregation of duties in connection with accounts receivable accounting and collections (cash as well as post and current dated cheques/letter of guarantees).</li> <li>Run accounts receivable and revenue related integrity reports on monthly basis and ensure no issues are outstanding.</li> <li>Reconcile GL control accounts relating to accounts receivable and revenue on regular basis and ensure correct and accurate balances.</li> <li>Perform monthly/periodic reconciliation and substantiation of O2C accounts and highlight exceptions and related risks to the business.</li> <li>Liaise with internal and external auditors with matters related to accounts receivable and revenue and ensure timely implementation of audit recommendations.</li> <li>Review lease data, signed lease agreements and billing requests before processing in the accounting system.</li> <li>Establish, maintain, and update accounts receivable and revenue monthly closing checklist and ensure revenue accounting team adheres to the same.</li> <li>Ensure proper calculation and recording of doubtful debts provision on monthly basis in compliance with applicable financial policies and procedures.</li> <li>Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC O2C processes.</li> <li>Review and approve all tenants’ statement of account as and when required.</li> <li>Review all tenants’ refunds ensuring compliance with lease agreements and the company’s financial policies and procedures.</li> <li>Provide required assistance in implementation of new financial systems, interfaces, and/or system improvement as well as similar initiatives.</li> <li>Manage, guide and mentor the team reporting into and take full responsibility in identifying potential talent and timely supporting professional development.</li> <li>Review ECL monthly report and the misstatement figures before sharing it with the BU.</li> <li>Lead by example – strive to create an honest and open work environment where individuals collaborate/support each other as a team and are passionate to achieve a common business objective.</li> </ul></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Govern and drive the investments of CAPEX and OPEX and direct cost, ensuring optimum investment plans to achieve strategic goals and business objectives.<br> Govern and manage the budget planning team community across technology, to ensure investments (CAPEX/OPEX) are in line with the business priorities and strategy, and to track and assess technology build and key performance metrics.<br> Manage different technology plans insights, analysis, investment prioritisation, recommendation, KPIs reporting and alignment with the business and technology departments.<br> Responsible for all vendor management technical and financial requirements.<br> Provide various supplier management and process improvement services across technology. Key focus will be managing supplier relationships, contracts, and financials.<br> Identify process improvement opportunities and potential savings during suppliers’ contract reviews or negotiations and services reviews.<br> Govern the logistics of technology across finance, fixed assets, and technology to meet group targets and effectively manage the stock to be most beneficial to Vodafone Egypt.</p> <h4>Key accountabilities and decision ownership</h4> <ul> <li>Develop the local technology CAPEX/OPEX investment plans (DB, 5+7 and LRP) across technology teams and interface with finance and business teams to conclude the optimum investment plan given the allocated budget.</li> <li>Development of purchasing concepts for providing suppliers and partners services.</li> <li>Formulate LRP (3 years) fully integrated technology strategy after applying gap analysis in all domains, study vendors’ roadmaps, and group guidance.</li> <li>Automation skills are an asset.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>8+ years of experience in IT and network.</li> <li>Excellent knowledge and understanding of the telecommunications industry.</li> <li>Advanced analytical skills.</li> <li>Achiever and results oriented.</li> <li>Strong financial experience.</li> <li>Must have professional qualifications:</li> <li>Strong financial and technical knowledge.</li> <li>Automation skills.</li> <li>Vendor management knowledge is a plus.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture&nbsp;<br>&nbsp;</p><br><br><br>About this Role <br><p><span>To deliver 24/7 digital-first support to Vodafone Business customers by resolving technical, account management, and service-related queries for business travellers and company administrators across live chat and ticketing channels, ensuring fast resolution, high customer satisfaction, and adherence to defined SLAs.</span></p><br><br><br>What you will do <br><ul> <li>Respond promptly and professionally to customer queries across omni-channels including chat, email, and incident management.</li> <li>Manage customer interactions with empathy and efficiency, ensuring quality standards are consistently met.</li> <li>Identify and address secondary customer needs to enhance service value.</li> <li>Collaborate with internal teams (2nd and 3rd Line support) to resolve issues within agreed service levels.</li> <li>Adhere to established procedures and contribute to process improvements where applicable.</li> </ul><br><br>Who you are <br><ul> <li>Fluent in English (C2 level) with strong written communication and fast typing skills.</li> <li>Skilled in handling account management and technical queries in writing.</li> <li>Emotionally intelligent with the ability to manage high-profile customers.</li> <li>Proficient in MS Office and capable of working rotational morning and night shifts.</li> <li>Committed to compliance and continuous self-development.</li> </ul> <br><br>Not a Perfect Fit? <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br>What skills you will learn <br><ul> <li>Advanced customer engagement techniques across digital platforms.</li> <li>Incident management and resolution in a multi-system environment.</li> <li>Technical troubleshooting and account management.</li> <li>Collaboration with cross-functional support teams.</li> <li>Process improvement and service excellence strategies.</li> </ul><br><br>Follow us on social media and #StayConnected <br><ul> <li>LinkedIn</li> <li>Facebook</li> <li>Instagram</li> <li>Chat with our employees</li> </ul><br><br><br> </div>

HEPCA IS HIRING | GENERAL MANAGER – SOLID WASTE & TREATMENT SECTOR<br>Lead the Future of Sustainable Waste Management in the Red Sea HEPCA (Hurghada Environmental Protection and Conservation Association) is seeking an experienced and visionary General Manager – Solid Waste & Treatment Sector to lead one of the largest environmental operations in the Red Sea Governorate. This is a senior leadership position responsible for driving the strategic direction, operational excellence, and continuous development of HEPCA's Solid Waste Management and Treatment Sector. The successful candidate will oversee waste collection, transportation, treatment, recycling, landfill operations, and environmental compliance while contributing to the organization's mission of protecting the Red Sea and promoting sustainable development.<br>About HEPCAThe Hurghada Environmental Protection and Conservation Association (HEPCA) is one of the Middle East's leading environmental NGOs, established in 1992 to protect the Red Sea's unique marine and terrestrial ecosystems. HEPCA works closely with the Red Sea Governorate, the Egyptian Environmental Affairs Agency (EEAA), national parks, governmental authorities, tourism stakeholders, and international partners to implement sustainable environmental programs that protect biodiversity, improve waste management systems, and support responsible tourism. Today, HEPCA operates one of the largest integrated solid waste management systems in the Red Sea Governorate, serving communities, businesses, and tourism destinations while advancing environmental sustainability.<br>Position General Manager – Solid Waste & Treatment Sector???? Location: Hurghada, Red Sea Governorate, Egypt???? Employment Type: Full-Time (On-site)<br>Key Responsibilities The General Manager will provide strategic and operational leadership for the entire Solid Waste & Treatment Sector by:Leading the planning, implementation, and continuous improvement of solid waste management and treatment operations. Managing all collection, transportation, sorting, recycling, treatment, and final disposal activities. Developing and executing long-term operational and strategic plans aligned with HEPCA's environmental objectives. Managing large multidisciplinary teams, field operations, supervisors, and department managers. Overseeing fleet management, maintenance programs, operational logistics, and infrastructure. Developing annual budgets and monitoring financial performance to maximize operational efficiency. Establishing and monitoring Key Performance Indicators (KPIs) across all operational activities. Ensuring full compliance with Egyptian environmental regulations, occupational health & safety standards, and international best practices. Identifying opportunities for process optimization, digital transformation, automation, and operational innovation. Preparing operational reports, performance analyses, and strategic recommendations for senior management and governmental partners. Building and maintaining strong relationships with governmental authorities, municipalities, private sector partners, donors, and local communities. Supporting public awareness initiatives and community engagement programs that promote sustainable waste management practices. Leading crisis management, operational risk assessments, and emergency response planning.<br>Qualifications The ideal candidate should possess:Education Bachelor's degree in Environmental Engineering, Environmental Science, Waste Management, Public Administration, Engineering, Business Administration, or a related field. A Master's degree (MBA, Environmental Management, Engineering Management, or related discipline) is highly preferred. Experience Minimum 10 years of professional experience in solid waste management, environmental services, municipal services, or related industries. At least 5 years in a senior leadership or executive management position. Proven experience managing large operational teams and field-based services. Demonstrated expertise in:Waste collection Transportation Waste treatment Recycling Landfill management Resource recovery Experience in operational planning, budgeting, fleet management, procurement, and performance management. Previous experience working with NGOs, environmental organizations, municipalities, or government projects is highly desirable.<br>Required Skills We're looking for a leader who demonstrates:Strong strategic thinking and business planning abilities. Exceptional leadership and people management skills. Excellent project and operations management capabilities. Strong analytical, decision-making, and problem-solving skills. Experience implementing continuous improvement initiatives. Knowledge of environmental legislation and occupational health & safety regulations. Strong communication, negotiation, and stakeholder management skills. Ability to lead organizational change and inspire high-performing teams. High level of integrity, accountability, and commitment to environmental sustainability. Technical Skills Microsoft Office Suite ERP or Operations Management Systems Project Management Software Data Analysis and Reporting Tools Knowledge of GIS or environmental monitoring systems is an advantage. Languages Professional fluency in English is required. Arabic is highly desirable. Why Join HEPCA? At HEPCA, you'll have the opportunity to:Lead one of Egypt's most impactful environmental operations. Drive innovation in sustainable waste management. Work alongside government agencies, international organizations, and environmental experts. Make a measurable impact on protecting the Red Sea and improving quality of life for local communities. Be part of a mission-driven organization committed to conservation, sustainability, and environmental excellence. Ready to Make an Impact? If you're passionate about environmental leadership and have the experience to transform solid waste management operations, we'd love to hear from you.???? Apply Now Please send your CV to:info@hepca.orgSubject: General Manager – Solid Waste & Treatment Sector<br><br>Join HEPCA and help build a cleaner, more sustainable future for the Red Sea.#HEPCA #Hiring #General Manager #Solid Waste #Waste Management #Environmental Leadership #Environmental Jobs #Sustainability #Circular Economy #Operations Management #Egypt Jobs #Red Sea #Environmental Conservation #Leadership #NGOJobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description We are looking for a Dynamics 365 Commerce / Retail Developer to design, develop, customize, and maintain retail solutions across Microsoft Dynamics 365 Finance &amp; Operations and Commerce environments.<br> Key Responsibilities Customize and maintain Modern POS (MPOS), Cloud POS (cPOS), and Store Commerce features and extensions.<br> Develop and extend solutions using Commerce Runtime (CRT), Retail Server, and Hardware Station frameworks.<br> Integrate Dynamics 365 Finance &amp; Operations with payment terminals, barcode scanners, fiscal printers, and other retail hardware .<br> Develop business logic, data entities, and system extensions using X++, C#, and .<br>NET . Build and maintain Retail SDK and Commerce extension models .<br> Develop and customize retail functionality based on business and technical requirements.<br> Troubleshoot, debug, and resolve technical issues across Commerce and Retail components.<br> Write and maintain unit tests to ensure code quality and system reliability.<br> Manage code releases and deployments through Azure DevOps and Lifecycle Services (LCS) .<br> Collaborate closely with functional consultants, QA/testers, technical teams, and business stakeholders within an Agile environment.<br> Participate in code reviews and follow development standards and best practices.<br> Support existing implementations and contribute to continuous improvement of Dynamics 365 Commerce solutions.<br> Requirements 3–8 years of experience working with Microsoft Dynamics AX Retail or Dynamics 365 Commerce/Retail.<br> Strong hands-on experience with Dynamics 365 Commerce and Retail development .<br> Strong proficiency in C#, X++, JavaScript, TypeScript, and SQL Server .<br> Practical experience with Commerce Runtime (CRT), Retail Server, Hardware Station, and Store Commerce .<br> Hands-on experience with the Retail SDK and Dynamics 365 Commerce extension model .<br> Experience integrating Dynamics 365 with payment devices, barcode scanners, fiscal printers, and other retail peripherals .<br> Good understanding of Dynamics 365 Finance &amp; Operations architecture and integrations .<br> Experience developing business logic, data entities, APIs, and custom extensions .<br> Experience with Azure DevOps, source control, CI/CD pipelines, and LCS deployments .<br> Strong debugging, troubleshooting, and problem-solving skills.<br> Experience writing and executing unit tests and supporting application quality.<br> Ability to work effectively in an Agile/Scrum development environment .<br> Strong communication and collaboration skills with technical and non-technical teams.<br> Ability to understand business requirements and translate them into scalable technical solutions.<br></span> </div>

The Warehouse Manager is responsible for the end-to-end management of Elsewedy Building Solutions’ warehousing operations, overseeing the receipt, storage, handling, and dispatch of all company equipment and inventory. The role ensures inventory accuracy, warehouse safety, and timely order fulfillment, while maintaining full alignment with company policy, group governance standards, and applicable regulatory requirements. The Warehouse Manager is responsible for the end-to-end management of Elsewedy Building Solutions’ warehousing operations, overseeing the receipt, storage, handling, and dispatch of all company equipment and inventory. The role ensures inventory accuracy, warehouse safety, and timely order fulfillment, while maintaining full alignment with company policy, group governance standards, and applicable regulatory requirements.<br>Warehouse Operations Management Plan, organize, and control the day-to-day operations of the warehouse(s) housing the company's full equipment portfolio, ensuring efficient use of storage space, equipment, and manpower. Oversee receiving, put-away, storage, picking, packing, and dispatch processes to ensure smooth and timely flow of goods. Establish and enforce standard operating procedures (SOPs) for warehouse handling of heavy equipment, HVAC units, elevators, copper tube, firefighting systems, and water pumps, accounting for their differing handling, storage, and safety requirements. Warehouse Operations Management Plan, organize, and control the day-to-day operations of the warehouse(s) housing the company's full equipment portfolio, ensuring efficient use of storage space, equipment, and manpower. Oversee receiving, put-away, storage, picking, packing, and dispatch processes to ensure smooth and timely flow of goods. Establish and enforce standard operating procedures (SOPs) for warehouse handling of heavy equipment, HVAC units, elevators, copper tube, firefighting systems, and water pumps, accounting for their differing handling, storage, and safety requirements. Coordinate with the Logistics team on inbound shipment schedules, customs clearance timelines, and delivery planning to ensure warehouse readiness. Ensure optimal warehouse layout and space utilization in line with product categories, turnover rates, and handling equipment needs. Inventory & Stock Control Maintain full inventory accuracy through regular cycle counts, physical stock takes, and reconciliation of warehouse records against SAP. Monitor stock levels, aging, and slow-moving or obsolete items, and recommend corrective action to relevant stakeholders. Ensure all inventory transactions (receipts, transfers, issues, returns) are recorded accurately and in a timely manner within the ERP/SAP system. Lead investigation and resolution of stock discrepancies, damages, and losses, implementing preventive measures. Order Fulfillment & Distribution Ensure orders are picked, verified, and dispatched accurately and on time to meet customer and internal delivery commitments. Coordinate with Sales, Sales Support, and After Sales Service teams to align warehouse readiness with customer delivery schedules. Monitor and drive performance against on-time delivery and perfect order (complete, undamaged) targets. Oversee proper packaging, labeling, and handling of equipment to prevent damage during storage and transit. Cost Control & Continuous Improvement Manage warehouse operating costs within approved budget, identifying opportunities for cost savings without compromising service levels. Monitor and validate logistics cost accuracy before and after import to ensure alignment with approved landed cost estimates. Identify and implement process improvements to increase warehouse efficiency, accuracy, and throughput. Systems & Reporting Ensure warehouse master data and transactions in SAP are complete, accurate, and up to date at all times. Prepare periodic reports on warehouse performance, inventory status, and KPI achievement for management review. Support digitalization initiatives aimed at improving warehouse tracking, visibility, and reporting capabilities. Team Leadership & Supervision Lead, supervise, and develop warehouse supervisors, storekeepers, and warehouse operators, setting clear objectives and performance expectations. Plan manpower and shift schedules to ensure adequate warehouse coverage, including peak periods. Conduct performance reviews, identify training needs, and support the development of the warehouse team.<br>Qualifications<br>Bachelor’s degree in Logistics, Supply Chain Management, or related fields10 – 13 years of experience in warehouse or inventory management Proficient in Microsoft Office products (Excel and Word) - SAPSupply Chain Management certificate is a plus Building & Developing effective Teams Business Acumen Communication skills & a very good English speaker

Role Objectives:The Personnel Lead is responsible for leading and governing all Personnel Operations activities across the organization, ensuring compliance with Egyptian Labor Law, Social Insurance regulations, and company policies. The role oversees the end-to-end employee lifecycle, including onboarding, offboarding, contract management, social insurance, labor office compliance, employee records management, HR systems governance, and personnel administration. In addition, the Personnel Lead serves as the business owner for People Operations automation initiatives by leading ERP and HRIS projects, partnering with Technology teams and external vendors to automate HR services, improve operational efficiency, strengthen governance, and enhance the employee experience through digital transformation.<br><br>Roles & Responsibilities:Lead and manage the Personnel team, ensuring timely, accurate, and compliant execution of all personnel operations. Establish and monitor KPIs, SLAs, and governance controls for the Personnel function while driving continuous process improvement. Govern the end-to-end onboarding process, including employment contracts, HRID creation, onboarding documentation, system updates, and employee file preparation. Ensure timely preparation and submission of Social Insurance Form 1 and Labor Office notifications for all new hires. Oversee employee offboarding processes, including resignation documentation, asset return coordination, clearance status, employee files, and Social Insurance Form 6 preparation. Govern the annual contract renewal process by monitoring upcoming contract expirations, coordinating renewal decisions with Employee Relations, People Business Partners, and business leaders, and ensuring timely issuance of renewal and non-renewal notifications. Manage all Social Insurance activities, including Forms 1, 2, and 6, monthly reconciliations, annual submissions, office fee calculations, and coordination with the Social Insurance Authority. Ensure compliance with Labor Office requirements and coordinate labor inspections by preparing documentation and representing the Personnel function during inspections. Oversee employee file management, scanning, archiving, document control, and retention while ensuring audit readiness and confidentiality. Ensure employee master data accuracy across Odoo, Mawared, and all HR systems by governing updates related to transfers, promotions, resignations, title changes, organizational structure, and employee movements. Oversee attendance governance and support payroll by ensuring timely validation of employee records, attendance data, and personnel transactions. Prepare and review monthly headcount reports, personnel dashboards, compliance reports, and workforce analytics for management reporting. Act as the business owner and Project Manager for People Operations systems, including ERP platforms and Mawared, by defining business requirements, coordinating enhancements, leading user acceptance testing (UAT), and ensuring successful implementation. Partner with the Technology team and external system vendors to automate HR services and workflows, reducing manual processes and improving operational efficiency. Identify opportunities for digital transformation and lead automation initiatives across the employee lifecycle to enhance service delivery and governance. Monitor system performance, resolve process gaps, and ensure data integrity across all People Operations platforms. Support organizational restructuring, operational requests, workforce changes, and HR process optimization initiatives. Collaborate with Payroll, Finance, People Business Partners, Operations, and external governmental authorities to ensure smooth execution of personnel activities and regulatory compliance. Coach, develop, and support the Personnel team while promoting a culture of accountability, continuous improvement, and operational excellence.<br>. Required Education, Knowledge, And Skills:Bachelor's degree in Human Resources, Business Administration, Law, or a related field.5 - 8 years of experience in Personnel Operations, with at least 2 years in a leadership or supervisory role. Strong understanding of Egyptian Labor Law, Social Insurance regulations, and Labor Office requirements. Proven ability to lead teams, manage priorities, and drive operational excellence. Strong planning, prioritization, and multitasking abilities with excellent attention to detail. Experience with ERP/HRIS systems such as Odoo, Mawared, or equivalent platforms, along with advanced Microsoft Office skills. Experience managing HR systems implementation, automation initiatives, and cross-functional projects. Strong analytical and reporting capabilities with the ability to identify process improvements and drive data-based decisions. Excellent communication, stakeholder management, and relationship-building skills with the ability to coordinate across business functions, technology teams, vendors, and governmental authorities. Passion for automation, process optimization, governance, and delivering high-quality HR services.

Role Objectives:The Personnel Lead is responsible for leading and governing all Personnel Operations activities across the organization, ensuring compliance with Egyptian Labor Law, Social Insurance regulations, and company policies. The role oversees the end-to-end employee lifecycle, including onboarding, offboarding, contract management, social insurance, labor office compliance, employee records management, HR systems governance, and personnel administration. In addition, the Personnel Lead serves as the business owner for People Operations automation initiatives by leading ERP and HRIS projects, partnering with Technology teams and external vendors to automate HR services, improve operational efficiency, strengthen governance, and enhance the employee experience through digital transformation.<br><br>Roles & Responsibilities:Lead and manage the Personnel team, ensuring timely, accurate, and compliant execution of all personnel operations. Establish and monitor KPIs, SLAs, and governance controls for the Personnel function while driving continuous process improvement. Govern the end-to-end onboarding process, including employment contracts, HRID creation, onboarding documentation, system updates, and employee file preparation. Ensure timely preparation and submission of Social Insurance Form 1 and Labor Office notifications for all new hires. Oversee employee offboarding processes, including resignation documentation, asset return coordination, clearance status, employee files, and Social Insurance Form 6 preparation. Govern the annual contract renewal process by monitoring upcoming contract expirations, coordinating renewal decisions with Employee Relations, People Business Partners, and business leaders, and ensuring timely issuance of renewal and non-renewal notifications. Manage all Social Insurance activities, including Forms 1, 2, and 6, monthly reconciliations, annual submissions, office fee calculations, and coordination with the Social Insurance Authority. Ensure compliance with Labor Office requirements and coordinate labor inspections by preparing documentation and representing the Personnel function during inspections. Oversee employee file management, scanning, archiving, document control, and retention while ensuring audit readiness and confidentiality. Ensure employee master data accuracy across Odoo, Mawared, and all HR systems by governing updates related to transfers, promotions, resignations, title changes, organizational structure, and employee movements. Oversee attendance governance and support payroll by ensuring timely validation of employee records, attendance data, and personnel transactions. Prepare and review monthly headcount reports, personnel dashboards, compliance reports, and workforce analytics for management reporting. Act as the business owner and Project Manager for People Operations systems, including ERP platforms and Mawared, by defining business requirements, coordinating enhancements, leading user acceptance testing (UAT), and ensuring successful implementation. Partner with the Technology team and external system vendors to automate HR services and workflows, reducing manual processes and improving operational efficiency. Identify opportunities for digital transformation and lead automation initiatives across the employee lifecycle to enhance service delivery and governance. Monitor system performance, resolve process gaps, and ensure data integrity across all People Operations platforms. Support organizational restructuring, operational requests, workforce changes, and HR process optimization initiatives. Collaborate with Payroll, Finance, People Business Partners, Operations, and external governmental authorities to ensure smooth execution of personnel activities and regulatory compliance. Coach, develop, and support the Personnel team while promoting a culture of accountability, continuous improvement, and operational excellence.<br>. Required Education, Knowledge, And Skills:Bachelor's degree in Human Resources, Business Administration, Law, or a related field.5 - 8 years of experience in Personnel Operations, with at least 2 years in a leadership or supervisory role. Strong understanding of Egyptian Labor Law, Social Insurance regulations, and Labor Office requirements. Proven ability to lead teams, manage priorities, and drive operational excellence. Strong planning, prioritization, and multitasking abilities with excellent attention to detail. Experience with ERP/HRIS systems such as Odoo, Mawared, or equivalent platforms, along with advanced Microsoft Office skills. Experience managing HR systems implementation, automation initiatives, and cross-functional projects. Strong analytical and reporting capabilities with the ability to identify process improvements and drive data-based decisions. Excellent communication, stakeholder management, and relationship-building skills with the ability to coordinate across business functions, technology teams, vendors, and governmental authorities. Passion for automation, process optimization, governance, and delivering high-quality HR services.

Functional:Screens proposed customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy. Furnishes and updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.). Reviews and approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed. Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance. Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank. Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities. Prepares Green Light memos, Term Exposure, Summary sheeted, in case of term exposures. Request amendments / changes in the terms and conditions as the credit might warrant. Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers. Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA. Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section. Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank’s range of financial products as well as customers’ financial needs. Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation. Conducts marketing calls to screen the market And approaching potential relationships. Identifies expansion opportunities with existing clientele base to achieve portfolio growth. Monitors practices of competition and report findings to Unit & Department Heads. Provides product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions. Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head. Classifies the weak / troubled exposure. Follow developments closely, compare them with established benchmarks, and take alternative measures if the situation continues to deteriorate. Ensures those extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines. Initiates “credit checking” and “Central de Risqué – CBE” requests, and ensure their completeness by the time of the credit approval. Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner. And any other assigned tasks. Academic and professional qualifications University/College Degree in Accounting,MA /MBA is an advantage Certified in core credit course Experience and other requirements Basic Qualifications:Islamic banking knowledge Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered. Strong credit appraisal and marketing skills, with the ability to interpret complex financial information. Candidates with a past credit limit for corporate credits will be given a preference. High quality experience in a credit management position. Proven track record of meeting/exceeding revenue targets. Excellent interpersonal skills, including listening skills/temperament. Excellent communication (written and verbal) and negotiation skills. Ability to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB Egypt objectives/priorities. Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance. Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT. Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements. Excellent command of English language Years of experience:ARM: 2-3 years of experience & Credit course is not a must RM: min 5 years + credit course is a must

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.</p><br><p>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.</p><br><p>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> Sutherland<br> Digital Outcomes.<br> &nbsp;</p><br><br>Job Description<br><p>Sutherland is seeking an experienced&nbsp;<strong>Legal Counsel / Attorney / Legal Manager </strong>with&nbsp;5+ years of post-qualification experience, preferably within&nbsp;BPO, outsourcing, consulting, technology, or service-industry organizations (similarly situated as Sutherland). The role will provide legal support across <strong>Egypt and Dubai/UAE</strong>, with a strong focus on commercial contracts, outsourcing transactions, and operational legal matters. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!</p><br><p><strong><em>Legal Managers in this role get to: </em></strong></p><br><ul><li>Draft, review, and negotiate commercial contracts, including&nbsp;MSAs, SOWs, NDAs, LOIs, lease agreements, and service agreements with customers and vendors.</li><li>Lead negotiations for&nbsp;high-value outsourcing and professional services contracts&nbsp;with multinational customers within US, EU and UK.</li><li>Draft and negotiate&nbsp;professional services, teaming agreements, software development, software licensing, SAAS and technology-related agreements and other contracts with vendors and suppliers for Egypt and Dubai region.</li><li>Provide day-to-day legal support for&nbsp;Egypt and Dubai/UAE operations, including commercial, corporate, and regulatory matters.</li><li>Advise on&nbsp;all corporate, board and secretarial matters relating to Egypt and Dubai entities, handle board matters and board resolutions and related corporate compliance relating to the laws of Egypt and Dubai operations and applicable regulations.</li><li>Partner with Sales, Operations, Procurement, Finance, HR, and senior management to provide practical, commercially focused legal advice.</li><li>Act as a solid support to business and operations team for new markets, regions, and business expansion across Middle East Region.</li></ul><br>Qualifications<br><p><strong><em>Our most successful candidates will have:</em></strong></p><br><ul><li>Law degree and qualification/admission to practice in Egypt.</li><li>5+ years of relevant legal experience, preferably in BPO, outsourcing, consulting, technology, or service industries.</li><li>Written and Spoken fluency&nbsp;in English &amp; Arabic. (Minimum C2 level)</li><li>Strong multinational experience in&nbsp;commercial contracts, services agreements, outsourcing, professional services, software development, and licensing transactions.</li><li>Experience supporting&nbsp;Egypt and UAE/Dubai legal matters. (preferred)</li><li>Excellent contract drafting and negotiation skills.</li><li>Ability to&nbsp;draft contracts in English&nbsp;and communicate effectively in English through conference calls, emails, and business discussions.</li><li>Strong knowledge of&nbsp;corporate law, commercial law, and regulations.</li><li>Strong business acumen, risk assessment, and stakeholder-management skills.</li><li>Strong team building and people-development skills.</li><li>Highly organized, detail-oriented, and able to work effectively under&nbsp;tight deadlines.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>