Operation Specialist Jobs in Egypt
23534 Jobs Found
Bakery & Pastry Chef<br> <br>Anglo Gold Ashanti acquired the Sukari gold mine in Egypt through the acquisition of Centamin plc in November 2024. Sukari is owned in partnership with the Egyptian Government.<br> <br>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialised mining methods tailored to the orebody characteristics and operational requirements.<br> <br>The Role<br> <br>The Bakery & Pastry Chef is responsible for operating and managing the pastry section of the kitchen to produce high-quality daily menus for the site workforce. This role involves preparing ingredients, creating a wide variety of fresh baked goods, decorating desserts for an appealing presentation, and handling related administrative paperwork. Working under company guidelines, the successful candidate will maintain excellent food safety and hygiene standards while collaborating with the section First Chef to ensure an efficient, high-performance workspace.<br> <br>Location: On-site in Marsa Alam Contract Type: Permanent, full-time Schedule: 20/10 working roster Compensation: Competitive salary and comprehensive benefits package <br>The Key Responsibilities<br> <br>Section Operation & Menu Execution: Manage and operate the pastry and bakery section of the kitchen, creating pastries, baked goods, and confections by following set recipes to fulfill daily menus. Develop new creative recipes for seasonal dessert menus. Baking & Ingredient Preparation: Prepare raw ingredients, test food flavor profiles to guarantee exceptional taste, and safely handle specialized commercial baking and kitchen equipment. Aesthetic Presentation: Decorate and display pastries and desserts to ensure a beautiful, tasteful, and appealing presentation for camp residents and workforce personnel. HSE, Hygiene & Food Safety Compliance: Comply with and apply strict site hygiene and safety standards. Ensure the section adheres to health regulations, maintains a clean workstation, enforces correct raw material storage methods, and satisfies internal/external audit requirements. Section Administration & Maintenance: Utilize basic management skills to handle required kitchen paperwork. Identify and report all needed equipment maintenance, and proactively suggest tools or materials that could facilitate or optimize work accomplishments <br>The Requirements<br>Education & Qualifications: Degree or diploma from a Tourism & Hotels secondary school, or an equivalent field. A valid, formal hygiene certificate is preferred. Experience: A minimum of 5 years of professional experience in pastry and bakery production is required. Specific experience working within large-scale catering operations, remote site camps, or high-volume food production environments is highly preferred. Prior gold mining industry experience is not required. Knowledge & Skills: Deep practical familiarity with global food safety standards, food safety compliance, and commercial kitchen setups. Basic management capability and the willingness to complete routine production paperwork.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><ul><li><p><strong>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</strong></p><br><br></li><li><p><strong>Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)</strong></p><br><br></li><li><p><strong>Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment</strong></p><br><br></li><li><p><strong>Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule</strong></p><br><br></li><li><p><strong>Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP</strong></p><br><br></li><li><p><strong>Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</strong></p><br><br></li><li><p><strong>Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</strong></p><br><br></li></ul><br>What you need to be successful<br><br><ul><li><p><strong>You have at least 3-5 years of experience in supermarket or restaurant </strong></p><br><br></li><li><p><strong>You are someone energized by the unknown and look forward to learning each day on the job.</strong></p><br><br></li><li><p><strong>Good communication skills, and always like to be hands-on with several tools.</strong></p><br><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. </strong></p><br><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<p>Safely operate Airbus A320/A321 aircraft in accordance with aviation regulations, company procedures, and operational standards. Ensure the highest levels of flight safety throughout all operations. Conduct flights while maintaining compliance with applicable aviation authorities and company policies. Apply sound judgment and effective decision-making during all phases of flight.</p><p>Act as the Pilot in Command and take full responsibility for the safe and efficient operation of the aircraft. Lead and coordinate effectively with flight crew members in a multi-crew cockpit environment. Maintain clear communication and collaboration with cockpit crew and operational teams. Promote a professional, safety-focused, and teamwork-driven cockpit culture.</p><p>Support the delivery of a safe, comfortable, and exceptional passenger experience. Maintain high professional standards throughout all flight operations. Represent the company with professionalism and a strong customer-focused mindset.</p><p>Ensure all required aviation documents, licenses, and certifications remain valid. Maintain compliance with security, medical, and regulatory requirements. Follow all operational procedures, safety protocols, and company standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Flight Experience Minimum 500 hours Pilot in Command (PIC) experience on Airbus A320 type . Valid Airbus A320/A321 Type Rating . Recent experience flying the A320 within the last 12 months is preferred . Proven experience operating in a multi-crew environment . Licensing & Certifications Valid Class 1 Medical Certificate . Minimum English Language Proficiency Level 4 . Valid Egyptian Security Permit . Eligibility Maximum age: 60 years old . Egyptian and international candidates are welcome to apply. Key Competencies Strong commitment to flight safety and operational excellence. Excellent command decision-making abilities. Strong communication and teamwork skills. Ability to operate effectively under pressure. Professional leadership and crew management skills. Strong attention to detail and compliance mindset. Passion for delivering exceptional passenger experiences.</p>
<p><b>Role Purpose</b></p><p>Assistant Store Manager is responsible of overseeing daily operations, ensuring smooth functioning of the store and maximize profitability. They are responsible for a range of tasks, including managing staff, handling customer service, and maintaining inventory.</p><p><br></p><p>Key Accountabilities</p><p>Achieve the team’s assigned strategic sales targets across Consumer Voice, Terminal, Post-paid, Enterprise, MNP, Connectivity, and ADSL, while enhancing sales performance MoM.</p><p>Drive YoY revenue and margin growth by motivating the team to up-sell and cross-sell Vodafone products and services.</p><p>Monitor sales quality and continuously improve closure rates MoM.</p><p>Ensure consistent, high-quality customer service and effective complaint handling, with a focus on reducing complaints MoM.</p><p>Manage variance reports and implement appropriate corrective and preventive actions.</p><p>Manage end-of-day cash processes and ensure full adherence to cash operation policies and procedures.</p><p>Manage and develop team performance through regular feedback, monthly observations, coaching sessions, one-to-ones, daily briefings, and tailored development plans.</p><p>Provide continuous support, guidance, and solutions to the team while recognizing their efforts and achievements.</p><p>Ensure Vodafone’s culture is effectively communicated and demonstrated, while achieving the company benchmark in Vodafone Employee Surveys.</p><p>Manage store opening and closing procedures and ensure smooth and efficient day-to-day operations.</p><p>Maintain agreed stock levels and ensure accurate inventory control and stock-taking.</p><p>Ensure team adherence to company policies and procedures and maintain an accurate, up-to-date filing system.</p><p>Manage team scheduling and update store communication messages as required.</p><p>Communicate daily reports and correspondence to relevant stakeholders.</p><p>Drive cost efficiency and effectiveness while ensuring all assigned tasks are delivered on time.</p><p>Competencies & Qualifications</p><p>3 Years Experience as Retail Agent.</p><p>Bachelor’s Graduate</p><p>Digital Advocacy</p><p>External trends and insights</p><p>People Development</p><p>Data Analytics and Insights</p><p>Sales Performance Management</p><p>Strategy Execution</p><p>Business and Commercial Acumen</p><p>Customer Centricity</p><p>Competitor Awareness and Cross Sell</p><p>Ownership</p><p>Building Rapport</p><p>Resilience</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff, Ordering, Inbound receiving, stocking, Pick, and pack orders Assists Store supervisor in managing all store operations (i.e. selecting people, scheduling We re hiring Assistant Store Supervisor shifts, routine and preventive maintenance, ) Assists Store supervisor with Ordering / Store replenishment: ensuring proper stock in stores (No OOS or OVS) and helping to assess the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment Inventory management: Support Store supervisor by ensuring effective stock control functions and practices. Support the Implementation of the inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule Inbound receiving: During his shift, to ensure accurate receiving of orders as per policies & SOP Outbound: During his shift, to ensure efficient and accurate picking and packing of customer orders, as per SOP Support Store supervisor by monitoring fulfillment processes and recommending improvements to increase productivity and profits. Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages Supervising the effective implementation of hygiene, sanitation, security, and safety standards, as well as service level standards and ensuring a high level of customer service both internally and externally during his shift Discussing with the Store supervisor all issues/problems and propose solutions</p><p><strong>Desired Candidate Profile</strong></p><p>You have at least 2-3 years of experience in supermarket or retail Proven Excel skills Good communication skills, and always like to be hands-on with several tools. Language skills: Good English written (Professional writing: Emails, Communication, and reading) and spoken and Fluent Arabic</p>
<p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff, Ordering, Inbound receiving, stocking, Pick, and pack orders Assists Store supervisor in managing all store operations (i.e. selecting people, scheduling We re hiring Assistant Store Supervisor shifts, routine and preventive maintenance, ) Assists Store supervisor with Ordering / Store replenishment: ensuring proper stock in stores (No OOS or OVS) and helping to assess the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment Inventory management: Support Store supervisor by ensuring effective stock control functions and practices. Support the Implementation of the inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule Inbound receiving: During his shift, to ensure accurate receiving of orders as per policies & SOP Outbound: During his shift, to ensure efficient and accurate picking and packing of customer orders, as per SOP Support Store supervisor by monitoring fulfillment processes and recommending improvements to increase productivity and profits. Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages Supervising the effective implementation of hygiene, sanitation, security, and safety standards, as well as service level standards and ensuring a high level of customer service both internally and externally during his shift Discussing with the Store supervisor all issues/problems and propose solutions</p><p><strong>Desired Candidate Profile</strong></p><p>You have at least 2-3 years of experience in supermarket or retail Proven Excel skills Good communication skills, and always like to be hands-on with several tools. Language skills: Good English written (Professional writing: Emails, Communication, and reading) and spoken and Fluent Arabic</p>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the tenant coordination function by managing residential unit handovers, fit-out activities, and tenant coordination to ensure compliance with developer specifications and community standards. The role is responsible for facilitating smooth handover and fit-out processes, coordinating with tenants, contractors, and internal stakeholders, and ensuring operational activities are delivered efficiently and in line with project requirements. The position plays a key role in maintaining community standards, enhancing the resident experience, and supporting the successful operation of residential properties.</p>
<h4>What you will do</h4>
<ul>
<li>Manage and coordinate residential unit handovers, including snagging and de-snagging activities, ensuring compliance with contractual obligations and developer standards.</li>
<li>Oversee tenant fit-out activities and ensure adherence to community guidelines, fit-out regulations, and approved specifications.</li>
<li>Coordinate with tenants, contractors, consultants, and internal stakeholders to ensure smooth move-in, renovation, and handover processes.</li>
<li>Monitor maintenance activities and follow up on preventive and corrective actions to ensure timely resolution and high service standards.</li>
<li>Support property and community enhancement initiatives, ensuring projects are delivered on time and aligned with operational objectives.</li>
<li>Conduct site inspections to ensure compliance with quality, safety, and community standards while addressing operational issues proactively.</li>
<li>Prepare and maintain reports on handovers, maintenance, community services, and operational performance, providing timely updates and actionable insights.</li>
<li>Build positive relationships with residents and stakeholders, addressing inquiries and resolving issues to enhance the overall customer experience.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>1–3 years of experience in tenant coordination, fit-out, construction, handover management, or property management, preferably within the real estate or residential development sector.</li>
<li>Proven experience coordinating unit handovers, fit-out activities, snagging/de-snagging, and working with developers, contractors, consultants, and residents.</li>
<li>Strong understanding of construction drawings, fit-out requirements, handover procedures, and property management practices.</li>
<li>Excellent communication, interpersonal, and stakeholder management skills, with the ability to build positive relationships with residents and internal teams.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities and work independently.</li>
<li>Good problem-solving, conflict resolution, and attention to detail.</li>
<li>Proficiency in Microsoft Office applications and AutoCAD.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor's degree in Architectural Engineering or Architecture.</li>
<li>Experience within residential developments, mixed-use communities, or property management is preferred.</li>
<li>Good command of English, both written and spoken.</li>
<li>Strong customer service orientation with the ability to manage resident interactions professionally.</li>
<li>Self-motivated, proactive, and able to work effectively both independently and within a team.</li>
<li>High level of integrity, professionalism, resilience, and commitment to maintaining community standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Oversees the day-to-day operations of the People & Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures.</li><li>Coordinates the implementation of approved People & Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives.</li><li>Ensures that People & Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements.</li><li>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People &Culture.</li><li>Supports the Director of People & Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports.</li><li>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards.</li><li>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People & Culture.</li><li>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures.</li><li>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements.</li><li>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency.</li><li>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices.</li><li>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities.</li><li>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records.</li><li>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies.</li><li>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People & Culture for appropriate action.</li><li>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees.</li><li>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships.</li><li>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of people & Culture.</li><li>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation.</li><li>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments.</li><li>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions.</li><li>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized.</li><li>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention.</li><li>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers.</li><li>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements.</li><li>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations.</li><li>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans.</li><li>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required.</li><li>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations.</li><li>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers.</li><li>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities.</li><li>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion.</li><li>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines.</li><li>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs.</li><li>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information.</li><li>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control.</li><li>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives.</li><li>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals.</li><li>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People & Culture and Finance.</li><li>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&C databases, and electronic documentation.</li><li>Monitors the preparation and submission of monthly People & Culture ports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements.</li><li>Ensures that P&C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals.</li><li>Coordinates the preparation of P&C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews.</li><li>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies.</li><li>Monitors the maintenance of employee notice boards and internal P&C communication channels to ensure that approved information is accurate and up to date.</li><li>Ensures that day-to-day P&C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards.</li><li>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties.</li><li>Supports internal and external P&C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions.</li><li>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People & Culture.</li><li>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews.</li><li>Supervises and coordinates assigned People & Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities.</li><li>Provides day-to-day guidance and coaching to P&C team members to improve service quality, technical knowledge, productivity, and professional development.</li><li>Identifies training needs within the P&C team and coordinates appropriate learning opportunities to strengthen operational capability.</li><li>Encourages collaboration between People & Culture and other departments to resolve operational issues and improve employee service delivery.</li><li>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct.</li><li>Acts on behalf of the Director of People & Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures.</li><li>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&C operational matters.</li><li>Participates in departmental and management meetings as required and provides accurate P&C updates, reports, and follow-up actions.</li><li>Advises managers on the practical application of P&C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority.</li><li>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities.</li><li>Promotes a service-oriented approach within the P&C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes.</li><li>Supports the implementation of the property's occupational health and safety procedures within the scope of P&C responsibilities.</li><li>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments.</li><li>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations.</li><li>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up.</li><li>Promotes environmental awareness within the P&C department and encourages responsible consumption of paper, stationery, water, energy, and other resources.</li><li>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives.</li><li>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures.</li><li>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position.</li><li>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions.</li><li>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People & Culture matters.</li><li>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies.</li><li>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values.</li><li> Performs any additional duties assigned by the Director of People & Culture, General Manager, or hotel management that are consistent with the position and operational requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: Bachelor`s degree or 2-years degree from an accredited university in licentiate of law, Human Resources, Business Administration, or related major</li><li>Experience: 4 years’ experience in the human resources, management operations, or related professional area.</li><li>Foreign Language: Sufficient level of English to be able to write reports according to international standards.</li><li>Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.<br><br></li></ul><strong>Additional Information<br><br></strong>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Oversees the day-to-day operations of the People & Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures.</p>
<p>Coordinates the implementation of approved People & Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives.</p>
<p>Ensures that People & Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements.</p>
<p>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People & Culture.</p>
<p>Supports the Director of People & Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports.</p>
<p>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards.</p>
<p>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People & Culture.</p>
<p>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures.</p>
<p>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements.</p>
<p>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency.</p>
<p>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices.</p>
<p>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities.</p>
<p>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records.</p>
<p>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies.</p>
<p>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People & Culture for appropriate action.</p>
<p>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees.</p>
<p>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships.</p>
<p>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of People & Culture.</p>
<p>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation.</p>
<p>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments.</p>
<p>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions.</p>
<p>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized.</p>
<p>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention.</p>
<p>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers.</p>
<p>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements.</p>
<p>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations.</p>
<p>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans.</p>
<p>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required.</p>
<p>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations.</p>
<p>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers.</p>
<p>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities.</p>
<p>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion.</p>
<p>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines.</p>
<p>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs.</p>
<p>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information.</p>
<p>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control.</p>
<p>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives.</p>
<p>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals.</p>
<p>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People & Culture and Finance.</p>
<p>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&C databases, and electronic documentation.</p>
<p>Monitors the preparation and submission of monthly People & Culture reports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements.</p>
<p>Ensures that P&C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals.</p>
<p>Coordinates the preparation of P&C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews.</p>
<p>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies.</p>
<p>Monitors the maintenance of employee notice boards and internal P&C communication channels to ensure that approved information is accurate and up to date.</p>
<p>Ensures that day-to-day P&C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards.</p>
<p>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties.</p>
<p>Supports internal and external P&C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions.</p>
<p>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People & Culture.</p>
<p>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews.</p>
<p>Supervises and coordinates assigned People & Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities.</p>
<p>Provides day-to-day guidance and coaching to P&C team members to improve service quality, technical knowledge, productivity, and professional development.</p>
<p>Identifies training needs within the P&C team and coordinates appropriate learning opportunities to strengthen operational capability.</p>
<p>Encourages collaboration between People & Culture and other departments to resolve operational issues and improve employee service delivery.</p>
<p>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct.</p>
<p>Acts on behalf of the Director of People & Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures.</p>
<p>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&C operational matters.</p>
<p>Participates in departmental and management meetings as required and provides accurate P&C updates, reports, and follow-up actions.</p>
<p>Advises managers on the practical application of P&C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority.</p>
<p>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities.</p>
<p>Promotes a service-oriented approach within the P&C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes.</p>
<p>Supports the implementation of the property's occupational health and safety procedures within the scope of P&C responsibilities.</p>
<p>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments.</p>
<p>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations.</p>
<p>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up.</p>
<p>Promotes environmental awareness within the P&C department and encourages responsible consumption of paper, stationery, water, energy, and other resources.</p>
<p>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives.</p>
<p>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures.</p>
<p>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position.</p>
<p>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions.</p>
<p>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People & Culture matters.</p>
<p>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies.</p>
<p>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values.</p>
<p>Performs any additional duties assigned by the Director of People & Culture, General Manager, or hotel management that are consistent with the position and operational requirements.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Bachelor’s degree or 2-year degree from an accredited university in licentiate of law, human resources, business administration, or related major.</p>
<p><strong>Experience:</strong> 4 years’ experience in human resources, management operations, or related professional area.</p>
<p><strong>Foreign language:</strong> Sufficient level of English to be able to write reports according to international standards.</p>
<p><strong>Courses and training:</strong> Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Skills:</strong> Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-processes. Expected to integrate and coordinate an important unit of the facility.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one or two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><em>Note:</em> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Oversees the day-to-day operations of the People & Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures.</li><li>Coordinates the implementation of approved People & Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives.</li><li>Ensures that People & Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements.</li><li>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People &Culture.</li><li>Supports the Director of People & Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports.</li><li>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards.</li><li>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People & Culture.</li><li>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures.</li><li>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements.</li><li>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency.</li><li>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices.</li><li>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities.</li><li>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records.</li><li>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies.</li><li>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People & Culture for appropriate action.</li><li>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees.</li><li>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships.</li><li>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of people & Culture.</li><li>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation.</li><li>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments.</li><li>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions.</li><li>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized.</li><li>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention.</li><li>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers.</li><li>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements.</li><li>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations.</li><li>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans.</li><li>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required.</li><li>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations.</li><li>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers.</li><li>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities.</li><li>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion.</li><li>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines.</li><li>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs.</li><li>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information.</li><li>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control.</li><li>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives.</li><li>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals.</li><li>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People & Culture and Finance.</li><li>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&C databases, and electronic documentation.</li><li>Monitors the preparation and submission of monthly People & Culture ports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements.</li><li>Ensures that P&C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals.</li><li>Coordinates the preparation of P&C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews.</li><li>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies.</li><li>Monitors the maintenance of employee notice boards and internal P&C communication channels to ensure that approved information is accurate and up to date.</li><li>Ensures that day-to-day P&C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards.</li><li>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties.</li><li>Supports internal and external P&C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions.</li><li>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People & Culture.</li><li>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews.</li><li>Supervises and coordinates assigned People & Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities.</li><li>Provides day-to-day guidance and coaching to P&C team members to improve service quality, technical knowledge, productivity, and professional development.</li><li>Identifies training needs within the P&C team and coordinates appropriate learning opportunities to strengthen operational capability.</li><li>Encourages collaboration between People & Culture and other departments to resolve operational issues and improve employee service delivery.</li><li>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct.</li><li>Acts on behalf of the Director of People & Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures.</li><li>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&C operational matters.</li><li>Participates in departmental and management meetings as required and provides accurate P&C updates, reports, and follow-up actions.</li><li>Advises managers on the practical application of P&C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority.</li><li>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities.</li><li>Promotes a service-oriented approach within the P&C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes.</li><li>Supports the implementation of the property's occupational health and safety procedures within the scope of P&C responsibilities.</li><li>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments.</li><li>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations.</li><li>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up.</li><li>Promotes environmental awareness within the P&C department and encourages responsible consumption of paper, stationery, water, energy, and other resources.</li><li>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives.</li><li>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures.</li><li>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position.</li><li>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions.</li><li>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People & Culture matters.</li><li>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies.</li><li>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values.</li><li> Performs any additional duties assigned by the Director of People & Culture, General Manager, or hotel management that are consistent with the position and operational requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: Bachelor`s degree or 2-years degree from an accredited university in licentiate of law, Human Resources, Business Administration, or related major</li><li>Experience: 4 years’ experience in the human resources, management operations, or related professional area.</li><li>Foreign Language: Sufficient level of English to be able to write reports according to international standards.</li><li>Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.<br><br></li></ul><strong>Additional Information<br><br></strong>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Summary The Delivery Engineer for Ivanti ITSM and ITAM is responsible for implementing and delivering Ivanti IT Service Management (ITSM) and IT Asset Management (ITAM) solutions. The role involves configuring systems, integrating ITSM/ITAM tools, troubleshooting technical issues, and collaborating with the Delivery Team Lead to ensure successful project execution. The engineer also provides second-level support for escalated issues, ensures accurate documentation, and follows best practices for system configuration and management<br>Job responsibilities Deliver ITSM and ITAM projects on time and with high quality. Configure Ivanti ITSM and ITAM solutions based on project requirements and client needs. Integrate ITSM/ITAM tools with other IT systems to ensure seamless operation. Troubleshoot and resolve issues related to ITSM and ITAM systems. Maintain clear and proactive communication with the Delivery Team Lead regarding project status and challenges. Prepare and submit project documentation, including configuration guides, UAT scripts, and knowledge base articles. Log all completed tasks and updates within 48 hours to maintain accurate tracking. Stay updated on new features, best practices, and advancements in ITSM and ITAM technologies. Participate in project planning, risk assessment, and progress reporting as needed. Follow standardized project delivery processes and ensure compliance with ITSM/ITAM best practices. Maintain professionalism in customer interactions and internal communications. Support team collaboration and actively participate in knowledge sharing. Conduct Root Cause Analysis (RCA) for recurring technical issues and document solutions. Participate in post-implementation review sessions to gather feedback and improve future implementations.<br>Position requirements Minimum of 2 years in ITSM/ITAM implementation, IT administration, or related roles. Hands-on experience with Ivanti ITSM/ITAM is required. Local KSA candidates are preferred. ITIL (Information Technology Infrastructure Library) PMP (Project Management Professional) Any relevant certifications related to ITSM and ITAM solutions<br>Skills and competencies:ITSM and ITAM Implementation System Integration Technical Troubleshooting and Support Documentation and Knowledge Sharing Customer Communication Problem-Solving and RCAContinuous Learning Process Adherence Time Management Team Collaboration
<ul><li><p>Supervises the day-to-day operations of operation to ensure that work processes are implemented as designed and comply with established policies, processes and procedures</p></li><li><p>Communicate<strong> with the planning department and participate in the development a weekly Production plan and distribution to production teams through SOP and TO in shift.</strong></p></li><li><p>Follow<strong> up the implementation of daily production plan and the distribution tasks to ensure healthy business flow within the department</strong></p></li><li><p><strong>Ensure the optimal speed level of productivity with minimum waste</strong></p></li><li><p>Ensure the commitment to Reduce waste of production ratios </p></li><li><p><strong>Ensure Optimal usage of the time available and reduce the time of order change over</strong></p></li><li><p>follow up its distribution and record all uses of raw materials and review waste of production line per shift</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in industrial engineering (mechatronics, production, industrial)</p></li><li><p>knowledge of the printing process </p></li><li><p>ability to manage multiple projects and meet deadlines</p></li><li><p>1-3 years relevant experience in engineering/ production </p></li></ul><p></p>
<ul><li><p>Identifying and resolving workflow and production issues.</p></li><li><p>Conduct Audit visits to the branch and send daily audit reports.</p></li><li><p>Make sure branch is operating in line with the company's rules and regulations.</p></li><li><p>Documenting activities and creating audit reports.</p></li><li><p>Making recommendations for improvement.</p></li><li><p>Creating training materials and operating manuals.</p></li><li><p>Providing administrative support to ensure efficient operation of the gym.</p></li><li><p>Supports managers and employees through a variety of tasks related to organization and communication. Of the gym.</p></li><li><p>Supports managers and employees through a variety of tasks related to organization and communication.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Flexibility to work in a rotational shift-based</p></li><li><p>Candidates are limited to female applicants only, as this position is based in a fully women-only work environment.</p></li><li><p>3+ years of operations management experience, preferably in the gym industry.</p></li><li><p>Strong leadership, communication, and conflict-resolution skills.</p></li><li><p>Proficiency in MS Office and basic operational reporting.</p></li><li><p>Strong communication and customer service skills with a professional appearance.</p></li></ul><ul><li><p>Assist with the organization and coordination of fitness centre events, promotions, and special programs.</p></li></ul><p></p>
<ol><li><p>Maintain and continuously follow up on management tasks, deadlines, priorities, and pending actions.</p></li><li><p>Convert meetings, messages, and verbal instructions into clear tasks with responsible persons and deadlines.</p></li><li><p>Coordinate with department managers, engineers, IT teams, and other employees until assigned actions are completed.</p></li><li><p>Use ERP and internal systems to review, filter, group, organize and extract relevant operation information.</p></li><li><p>Prepare concise progress reports, highlight delays or blockers, and keep the Board Member updated on important pending matters.</p></li></ol><p></p><p><strong>Requirements</strong></p><ol><li><p>2–5 years of experience in Executive Assistance, Project Coordination, Operations, Business Support, or similar roles.</p></li><li><p>Strong organizational skills with excellent task follow-up, prioritization, and ability to handle multiple subjects simultaneously.</p></li><li><p>Strong Excel and digital-system skills, with the ability to confidently navigate ERP systems, filter/group data, and organize information.</p></li><li><p><strong>Excellent spoken and written English</strong> with strong professional communication skills.</p></li><li><p>Able to work directly with senior management, coordinate across departments, handle confidential information, and work independently.</p></li></ol><p></p>
<p>Manage and produce accurate formal reports in accordance with time table formal reports for surveyor operator.</p><p>Responsible for all surveying operation for all projects</p><p>Convert Drawings to surveyor s points and level.</p><p>Investigate the site and establish fixed control points for use in making maps, using geodetic and engineering instruments.</p><p>Verify the accuracy of survey data, including measurements and calculations conducted at survey sites.</p><p>Responsible for given levels and based points at the sites for all execution sections.</p><p>Check up the devices to be safe and working well.</p><p>Revise maintenance time schedules for all the devices.</p><p>Any mission to be added from the Construction Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in a related field</li><li>4:7 years of experience in a related field experience.</li><li>Understanding of all surveyor operations and methods</li><li>Good knowledge of construction methods and materials</li><li>Professional knowledge in AutoCAD and Civil Programs</li><li>Professional knowledge in total Station and level</li><li>Understanding of Building Regulations and other legal guidelines</li></ul>
HR Manager Location: 10th of Ramadan City Industry: Pharmaceutical Manufacturing Experience: Pharmaceutical factory experience is mandatory. Key Responsibilities Lead HR Operations Manage Talent Acquisition Oversee Organizational Development Handle Performance Management Develop Learning & Development Manage Compensation & Benefits Ensure Employee Relations Maintain HR Policies & Compliance Support Workforce Planning Prepare HR Reports & KPIsDrive Employee Engagement Manage HR Budget Lead HR Team Coordinate Succession Planning Ensure Labor Law Compliance
Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, Pepsi Co provides essential support to local economies and partners closely with communities throughout the region.<br><br>Guiding Vision and Regional Impact<br><br>Pepsi Co’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br>Empowering Our People and Communities<br><br>Our dynamic teams drive the Pepsi Co culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br>Diversity and Inclusion Commitment<br><br>Pepsi Co stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both Pepsi Co and the communities in North Africa.<br><br>Responsibilities<br><br>Achieving KPI Targets (Production and Changeovers) Review Daily Reports through Shifts Achieving Production Plan according to the AOP according to Daily Plan with Logistics Distributing Quantities and Brands among Lines. Leading the whole Team through trainings and Instructions to achieve KPIsApplying Food Safety & Hygiene Standard & to ensure the personal and equipment safety Deliver New Hires Orientation and Training Minimizing Cost through decreasing MOH and direct cost Insuring the Quality & the Food Safety of the Product Finalizing Shift Reports and submitting it to the Production Manager Monthly Reports (Inventory Status) to the Production Manager Daily Reports to the Production Manager "Per Shift"Provide Trainings & Communication for the Daily Labors Responsible for achieving Results for the External Audits (AIB / IPS / ERP) Setting a Daily Plan with the Logistics Department Coordination with the Quality & Food Safety Department for any rising Issue Quality Wall. Coordination with the Maintenance Department to fix any Problem related to the Equipment Meeting Daily Schedules – number of products to be packed, kilo quotas to be reached Maintain Sanitation - meeting company guidelines Minimizing Waste – to maintain efficiency of operations Follow Good Manufacturing Practice (GMP) Applying M&W Management system by training FLM & PMO on how to achieve Net, True & Material Efficiencies Producing Quality Products – ensuring Frito Lay product maintains high customer appeal Drive AM Zones weekly plan and activities Conduct weekly review with Sub circle leaders to assess progress and agree on actions to apply corrective measures Update activity board results weekly<br><br>Measures:<br><br>Process Efficiency & Film Waste (Oil / Seasoning / Material) Labor Efficiency KG / man HRPackaging Efficiency. Achieving AOP. Product Quality applying to Pepsi Co Standards Delivering Daily Report (per shift) to Production Manager Delivering Monthly to the Production Manager (Inventory Status<br><br>Qualifications<br><br>Engineering Graduate (production preferred)1-2 years of Experience in the same field Computer proficiency (Excel - Word - Power Point) Communication & Leadership Skills Decision Maker & Result oriented Higher education qualification (preferred production or industrial engineering)
The Service Center Team Leader directs daily workshop operations to maximize productivity, revenue, and vehicle turnaround times while maintaining strict OEM and ISO quality standards. This role leads the technical team through complex diagnostics, oversee end-to-end procurement and inventory control, and optimizes workflow processes from job initiation to vehicle delivery. By managing resources, controlling costs, and enforcing HSE compliance, the Service Center Team Leader ensures operational continuity, team capability, and exceptional customer satisfaction. Lead, plan, and direct daily workshop operations, supervising mechanical, electrical, and technical repair activities across fleet and customer vehicles to maintain operational workflow continuity. Plan and oversee preventive maintenance schedules, ensuring all vehicles are serviced, repaired, and delivered on time to meet agreed delivery dates and fleet availability targets. Design, implement, and oversee internal systems for workshop repair order processing and spare parts inventory management, ensuring accuracy, traceability, and efficient workflow control. Establish and enforce high repair quality standards, leading thorough diagnostic evaluations for complex mechanical or electrical issues, providing innovative solutions to minimize rework and repeat repairs. Maintain equipment assets, workshop tools, and facility machinery, ensuring routine maintenance, proper usage, calibration, and operational safety. Monitor vehicle performance trends, fuel efficiency metrics, and maintenance logs, verifying that all fleet vehicles meet company standards, national regulatory and safety requirements. Deliver assigned workshop revenue targets, labor sales, margin performance, and key performance indicators (KPIs) through effective resource utilization and job costing controls. Oversee real-time service completion and vehicle availability by continuously tracking daily workflow and productivity rates. Supervise, allocate tasks to, and direct foremen, technicians, and workshop support staff based on skill specializations and daily workload priorities. Coordinate rapid-response protocols for emergency roadside breakdowns, dispatching mobile repair units to minimize fleet downtime and restore operational availability. Drive targeted cost-control initiatives including operational savings and overhead reductions across workshop materials, utilities, labor, consumables, and maintenance expenses. Manage workshop productivity, labor allocation, bay capacity utilization, and vehicle throughput to optimize overall operational efficiency and eliminate service bottlenecks. Oversee the end-to-end procure-to-pay and inventory workflow for spare parts, managing stock levels, requisition approvals, and parts distribution to control maintenance costs. Design, implement, and develop internal systems for workshop repair order processing, work orders, maintenance logs, and spare parts inventory tracking to ensure complete data accuracy and operational traceability. Coordinate cross-functionally on various topics including Parts Inventory, Warranty, Operations, and corporate clients’ contracts to ensure smooth repair execution and seamless vehicle handovers. Support warranty processing, manufacturer recalls, and technical service bulletin executions in full alignment with operational guidelines. Address customer complaints, manage operational escalations, and execute service recovery actions to ensure high client satisfaction and minimize service disputes. Coach, mentor, and evaluate technical staff’s performance through identifying skill gaps, conducting performance appraisals, and delivering technical training to build departmental capability. Prepare, analyze, and submit daily, weekly, and monthly operational reports covering workshop revenue, cost savings, labor efficiency, inventory levels, and KPI metrics for executive review. Ensure all maintenance and repairs strictly comply with OEM (manufacturer) standards, technical specifications, and company SOPs. Oversee the full purchasing cycle for requisitions of automotive spare parts, tools, accessories, and workshop consumables. Manage and review the income and outcome of the warehouse in a timely manner in alignment with the PO and relevant services, and technicians' requests. Audit and assess the internal process starting from issuing the job order until handing over the vehicle to the client, ensuring professionalism and maintaining quality standards. Guide and support the team in advanced diagnosis, complex mechanical/electrical troubleshooting, and difficult repair procedures. Oversee real-time job status updates in the Workshop Management System (DMS) to track vehicle downtime and prompt turnaround and maintain live progress data. Monitor parts inventory levels across branch workshops to prevent stock out while optimizing inventory holding costs and stock turnover ratios. Dispatch and supervise mobile recovery units during emergency roadside breakdown situations. Escalate major operational disruptions, unresolvable technical issues, or significant financial variances promptly to upper management. Enforce strict compliance with Integrated Management System (IMS) standards—including ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (OH&S)—across all workshops and Bodyshop operations. Identify, report, and exercise authority to stop unsafe acts, hazardous working conditions, equipment defects, or operational non-conformities immediately. Participate actively in IMS internal audits, mandatory safety toolbox talks, HSE training, and quality improvement initiatives.
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced professional to lead international customer care operations by managing and developing a team of advisors. This role focuses on driving performance, enhancing customer experience, and ensuring adherence to operational standards while continuously improving processes and team capability within a dynamic contact centre environment.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead, coach, and support a team of up to 15 advisors, ensuring high levels of engagement and performance</li>
<li>Facilitate regular performance reviews and structured feedback sessions using established frameworks</li>
<li>Monitor real-time operations, ensuring productivity and service levels meet organisational targets</li>
<li>Translate business strategy into clear actions through team briefings and process updates</li>
<li>Drive key performance metrics, addressing underperformance and ensuring compliance with policies</li>
<li>Analyse NPS and KPI performance, identifying gaps and delivering actionable insights to management</li>
<li>Support the implementation of operational plans and continuous improvement initiatives</li>
<li>Develop team capability by identifying upselling and cross-selling opportunities</li>
<li>Act as a point of support for team-related matters, fostering an inclusive and collaborative environment</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Demonstrated ability to lead teams effectively within a customer care or contact centre environment</li>
<li>Strong interpersonal awareness with the ability to manage people and build positive working relationships</li>
<li>Effective problem-solving and analytical skills, with attention to performance data and trends</li>
<li>Ability to communicate clearly and deliver value-driven solutions to customers</li>
<li>Committed to continuous learning and self-development</li>
<li>Experience working across multiple systems and tools in a fast-paced environment</li>
<li>Fluency in German at C2 level (spoken proficiency)</li>
<li>Experience of 1–2 years in a customer care environment</li>
<li>Strong verbal communication, reporting, and sales skills</li>
<li>Proficiency in MS Office tools is advantageous</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead and shape high-performing international teams</li>
<li>Exposure to global customer operations and cross-functional collaboration</li>
<li>Continuous learning through hands-on leadership and operational excellence initiatives</li>
<li>A supportive environment focused on growth, performance, and inclusion</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced leadership and team development skills in a contact centre setting</li>
<li>Data-driven decision-making through KPI and performance analysis</li>
<li>Customer experience optimisation and NPS improvement strategies</li>
<li>Strategic thinking aligned with operational execution</li>
<li>Stakeholder communication and performance coaching techniques</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><strong>Job Objective:</strong></p><p>To plan, manage, and oversee all export operations, open new markets for agricultural products (specifically sweet potatoes and fresh fruits), and build strategic relationships with international importers to increase sales volume and market share.<br> </p><p><strong>Key Responsibilities:</strong><br> </p><ul><li><strong>Market Development & Expansion:</strong> Research and expand into new international markets, acquiring new importers and clients for company products (sweet potatoes and fresh fruits).</li><li><strong>Sales & Negotiation:</strong> Negotiate and close commercial contracts with importers, agreeing on prices, quantities, terms, and shipping schedules.</li><li><strong>Logistics & Shipping Management:</strong> Oversee the planning and execution of export operations (refrigerated containers), coordinating with shipping lines and customs clearance agents to ensure timely delivery.</li><li><strong>Quality Assurance & Compliance:</strong> Ensure compliance with all quarantine requirements, agricultural/international certifications (e.g., GlobalGAP), and destination country standards.</li><li><strong>Financial Follow-up:</strong> Coordinate with the finance department to track payments, collections, and letters of credit according to contractual terms.</li><li><strong>Market Analysis & Reporting:</strong> Prepare regular market price and competitor analyses, reporting export volumes and revenues to top management.<br> </li></ul><p><strong>Qualifications & Requirements:</strong></p><ul><li><strong>Education:</strong> Bachelor’s degree in Business Administration, Commerce, Agricultural Sciences, or a related field.</li><li><strong>Experience:</strong> 5 to 8 years of experience in the export of agricultural crops and fresh fruits (prior experience in sweet potato export is a strong plus).</li><li><strong>Languages:</strong> Fluency in English (written and spoken); an additional language is a plus.<br> </li><li><strong>Skills:</strong><ul><li>Deep knowledge of export procedures, logistics, and customs clearance regulations for fresh produce.</li><li>Strong network of contacts with international importers in target markets.</li><li>Exceptional negotiation, communication, and closing skills.</li><li>Proficiency in MS Office and sales/ERP systems.</li></ul></li></ul>