Operation Specialist Jobs in Egypt

Job Title: Compensation & Benefits Specialist<br><br>Location:Hyde Park (New Cairo)<br><br>Employment Type: Full-Time<br><br>Job Description<br><br>The Compensation & Benefits Specialist is responsible for managing and maintaining accurate employee compensation and benefits processes, including payroll inputs, salary administration, incentives, allowances, medical insurance, and employee benefits. The role ensures data accuracy, confidentiality, internal equity, cost efficiency, and compliance with company policies and applicable labor and social insurance regulations.<br><br>Key Responsibilities<br><br> Payroll & Salary Administration Prepare and review monthly payroll inputs, including salaries, overtime, deductions, allowances, incentives, commissions, bonuses, and other payroll adjustments. Ensure payroll data is accurate, complete, and submitted within agreed deadlines. Review attendance, leaves, lateness, deductions, and other payroll-related data before payroll processing. Prepare and maintain payroll reconciliation and variance reports. Coordinate with Finance to ensure accurate and timely payroll processing. Handle final settlements and exit-related payroll calculations. Compensation Management Maintain and update employee salary records and compensation data. Manage salary changes, promotions, increments, allowances, and other compensation adjustments following the required approvals. Support the development and maintenance of salary structures, grades, and salary ranges. Conduct salary benchmarking and market analysis to support competitive and internally equitable compensation. Support annual salary review and merit increase processes. Review new-hire salary proposals against approved salary ranges and budgets. Maintain accurate compensation records and ensure confidentiality of sensitive salary information. Incentives & Bonus Schemes Administer monthly and periodic incentive schemes across different departments. Calculate commissions, sales incentives, performance bonuses, and other variable compensation. Review incentive calculations against approved KPIs and eligibility criteria. Identify discrepancies and coordinate with relevant departments to resolve them. Support the development and continuous improvement of incentive schemes based on business and performance requirements. Benefits Administration Manage employee benefits including medical insurance, social insurance, allowances, mobile lines, and other company benefits. Coordinate with medical insurance providers and other external benefit vendors. Manage employee additions, deletions, renewals, and updates related to benefit programs. Maintain accurate benefits records and ensure employees receive their eligible benefits. Respond to employee inquiries regarding salaries, benefits, deductions, and entitlements. Support the review and renewal of benefits packages. HR Data & Reporting Maintain accurate and up-to-date compensation and benefits data on the HR system and employee databases. Prepare monthly HR reports related to payroll, headcount, compensation costs, overtime, incentives, and benefits. Prepare payroll variance and salary cost analysis reports. Support HR budgeting and manpower cost planning. Provide compensation-related data and analysis to HR and management when required. Track compensation trends and identify areas for cost optimization. Compliance & Documentation Ensure compensation and benefits practices comply with company policies and applicable Egyptian labor, tax, and social insurance regulations. Maintain proper documentation for salary changes, deductions, benefits, and payroll adjustments. Support internal and external audits related to payroll and employee compensation. Maintain strict confidentiality of employee salary and benefits information. Process Improvement Review existing C&B processes and identify opportunities for automation and improvement. Develop and maintain C&B policies, procedures, and SOPs. Improve payroll controls and data-validation processes to minimize errors. Support HR projects related to compensation, benefits, HR systems, and employee experience.<br><br>Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field.2–4 years of experience in Compensation & Benefits, Payroll, HR Operations, or a related HR function. Previous experience in payroll and employee compensation administration is preferred. Experience in healthcare, clinics, or multi-business-unit environments is a plus.<br><br>Required Skills<br><br>Strong knowledge of compensation and benefits practices. Good understanding of payroll processes and Egyptian labor and social insurance regulations. Advanced Microsoft Excel skills. Strong numerical and analytical skills. High attention to detail and accuracy. Strong data management and reporting skills. Good knowledge of HRIS/payroll systems. Strong communication and coordination skills. Ability to handle confidential information with discretion. Strong problem-solving and organizational skills. Ability to work under tight deadlines.<br><br>Key Performance Indicators (KPIs)<br><br>Payroll accuracy and error rate. Payroll submission and processing timeliness. Accuracy of incentive and commission calculations. Accuracy of employee compensation and benefits records. Timely completion of salary changes and payroll adjustments. Benefits enrollment and update accuracy. Compliance with C&B policies and regulatory requirements. Timely completion of monthly C&B reports. Reduction of payroll and compensation-related discrepancies. Employee satisfaction with compensation and benefits support.<br><br>Apply Here : monica.wassim@coaholding.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Talent Management</span><br></span><ul><li><span>Support the implementation of talent management initiatives, including the </span><b><span>9-Box Grid</span></b><span> and talent assessments.</span><br></li><li><span>Support the assessment and profiling of employees to identify strengths, development areas, and potential.</span><br></li><li><span>Assist in identifying and evaluating critical roles across the organization.</span><br></li><li><span>Support succession planning activities and the development of talent pipelines.</span><br></li><li><span>Maintain and analyze talent management data and reports to support decision-making.</span><br></li></ul><span>Talent Acquisition</span><br><ul><li><span>Support the annual </span><b><span>Manpower Planning</span></b><span> process and ensure recruitment activities remain aligned with approved workforce plans.</span><br></li><li><span>Coordinate and participate in recruitment activities, including candidate screening, interviews, selection, and offer processes.</span><br></li><li><span>Support the onboarding process to ensure a smooth employee experience.</span><br></li><li><span>Conduct and coordinate exit interviews and analyze feedback to identify trends and improvement opportunities.</span><br></li><li><span>Support other Talent Acquisition initiatives and recruitment-related projects as required.</span><br></li></ul><span>HR Operations</span><br><ul><li><span>Support day-to-day HR operations and employee-related requests.</span><br></li><li><span>Coordinate with relevant stakeholders to ensure timely resolution of employee inquiries and HR matters.</span><br></li><li><span>Support employee surveys and engagement initiatives, including data collection and analysis.</span><br></li><li><span>Maintain accurate employee records and HR data.</span><br></li><li><span>Support the implementation and communication of HR policies, procedures, and initiatives.</span><br></li></ul><span>HR Business Partnering</span><br><ul><li><span>Build strong working relationships with managers and business teams to understand their people-related needs.</span><br></li><li><span>Attend relevant business and team meetings to stay informed about business updates, priorities, and challenges.</span><br></li><li><span>Monitor team productivity and support managers in addressing people-related matters.</span><br></li><li><span>Partner with managers on team KPIs, performance evaluations, and performance-related discussions.</span><br></li><li><span>Provide HR insights and recommendations based on business needs and employee data.</span><br></li><li><span>Support the identification and implementation of people solutions that contribute to business performance.</span><br></li></ul><span>Learning &amp; Development</span><br><ul><li><span>Support the implementation and coordination of learning and development programs.</span><br></li><li><span>Assist in identifying development needs based on employee performance, talent assessments, and Individual Development Plans (IDPs).</span><br></li><li><span>Support development initiatives for top talents and employees across different functions.</span><br></li><li><span>Coordinate with employees, managers, and external learning providers when required.</span><br></li><li><span>Track participation and effectiveness of learning initiatives.</span><br></li></ul><span>Collaboration &amp; People Projects</span><br><ul><li><span>Work collaboratively with other members of the People Division across different HR functions.</span><br></li><li><span>Support cross-functional HR projects and initiatives as assigned.</span><br></li><li><span>Contribute to improving HR processes, employee experience, and overall People Division effectiveness.</span><br></li><li><span>Provide support to other team members when needed to ensure continuity of HR activities.</span><br></li></ul><br><span>Requirements<span>Bachelor's degree in Human Resources, Business Administration, or a related field.</span><br><b><span>2–3 years of relevant HR experience</span></b><span>, preferably with exposure to multiple HR functions.</span><br><span>Good understanding of core HR practices, including Talent Acquisition, Talent Management, HR Operations, Performance Management, and Learning &amp; Development.</span><br><span>Experience with or good understanding of </span><b><span>manpower planning, talent assessment, performance management, or succession planning</span></b><span> is an advantage.</span><br><span>Strong analytical and problem-solving skills, with the ability to work with HR data and reports.</span><br><span>Excellent communication and interpersonal skills.</span><br><span>Strong organizational skills and attention to detail.</span><br><span>Ability to build effective relationships with employees and managers at different levels.</span><br><span>Proficiency in Microsoft Office, particularly </span><b><span>Excel and PowerPoint</span></b><span>.</span><br><span>Ability to work collaboratively in a fast-paced and dynamic environment.</span><br><span>Proactive mindset with a strong willingness to learn and take ownership.</span><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</p><br><p>DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</p><br><p>For more information, please visit: www.didiglobal.com/news</p><br>#LI-Hybrid<p>As the on-site representative of DiDi’s Safety Response organization at the BPO delivery center, you will be responsible for overseeing daily operations, ensuring service quality, and driving execution excellence.</p><br> <p>This role serves as a critical bridge between centralized strategy (Policy / SOP) and frontline execution (Agents), ensuring that safety-related cases are handled with high standards of quality, efficiency, and compliance, while continuously improving user experience.</p><br>1. On-site Operations Management <ul> <li> <p>Oversee daily operations of the BPO safety response team, ensuring stable 24/7 service delivery</p><br> </li> <li> <p>Monitor key operational metrics (SLA, AHT, Resolution Rate, DSAT, etc.)</p><br> </li> <li> <p>Track staffing, scheduling, and capacity utilization, proactively identifying operational risks</p><br> </li> </ul> 2. Quality &amp; Compliance Management <ul> <li> <p>Ensure adherence to Safety Response SOPs and handling standards, especially for sensitive cases</p><br> </li> <li> <p>Conduct quality audits (QA), case reviews, and performance analysis</p><br> </li> <li> <p>Maintain consistency and compliance in handling high-risk scenarios (e.g., violence, harassment, robbery cases)</p><br> </li> </ul> 3. Issue Resolution &amp; Continuous Improvement <ul> <li> <p>Identify key drivers of DSAT and re-open cases, and lead root cause analysis</p><br> </li> <li> <p>Collaborate with product, policy, and training teams to improve processes and tools</p><br> </li> <li> <p>Track implementation of improvement initiatives and ensure effective closure of issues</p><br> </li> </ul> 4. Frontline Enablement &amp; Training Support <ul> <li> <p>Support agent training and capability building (e.g., communication skills, judgment, risk identification)</p><br> </li> <li> <p>Drive effective rollout and adoption of new processes and policies</p><br> </li> <li> <p>Enhance agents’ ability to handle complex and sensitive safety cases</p><br> </li> </ul> 5. Cross-functional Collaboration <ul> <li> <p>Partner with central teams.</p><br> </li> <li> <p>Act as the on-site voice of operations, providing frontline insights and VOC feedback</p><br> </li> <li> <p>Support critical incident response and ensure timely communication and coordination</p><br> </li> </ul><ul><li>We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. </li><li>We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. </li><li>We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. </li><li>We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. </li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. </li><li>We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><p><strong>We are committed to building inclusive and diverse teams.</strong></p><br><p>At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</p><br><p>Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</p><br><p>We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.</p><br><p><em><strong>I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</strong></em></p><br>Basic Requirements <ul> <li> <p>Bachelor’s degree or above</p><br> </li> <li> <p>2–3 years of experience in operations, customer service, safety response, or contact center environments</p><br> </li> <li> <p>Prior experience in BPO or on-site operations management is must.</p><br> </li> </ul> Preferred Qualifications <ul> <li> <p>Experience in Trust &amp; Safety or safety-related operations</p><br> </li> <li> <p>Multilingual capability (English / Spanish / Chinese preferred)</p><br> </li> <li>Relevant experience in ride-share industry or competitors is preferred</li> </ul> </div>

Strategic Procurement & Sourcing Specialist – Data Center Projects Location: Egypt Employment Type: Full-time Travel: International travel may be required About the Role We are looking for an experienced Strategic Procurement & Sourcing Specialist to support procurement and sourcing activities for Data Center and infrastructure projects. The ideal candidate will have a strong background in procurement, strategic sourcing, supplier management, commercial negotiations, and cost control, with relevant experience in Data Center construction, MEP, equipment installation, and related infrastructure. Key Responsibilities Manage and support end-to-end procurement and strategic sourcing activities. Identify, qualify, evaluate, select, and develop suppliers in line with project requirements. Support supplier and component qualification processes. Manage supplier performance, delivery, cost, quality, and commercial risks. Participate in procurement process development and continuous improvement. Conduct market analysis and support cost-control initiatives. Lead or support commercial negotiations with suppliers and business partners. Review and negotiate commercial terms, contracts, and applicable terms & conditions. Support international sourcing and cross-border trade activities. Analyze supplier costs, financial information, and commercial data to support negotiations and risk assessment. Work closely with internal stakeholders, suppliers, and project teams to ensure procurement requirements are delivered effectively. Identify potential procurement and supplier risks and develop appropriate solutions. Support procurement activities related to Data Center construction and infrastructure projects. Key Requirements3+ years of experience in Procurement, Strategic Sourcing, Supplier Management, or a related field. Relevant experience in Data Center, MEP, construction, infrastructure, or technical projects. Experience with supplier qualification, selection, evaluation, and development. Strong understanding of cost control, delivery management, supplier performance, and market analysis. Experience with procurement of MEP materials, equipment, generators, electrical panels, steel structures, and related materials. Strong knowledge of commercial negotiations, contracts, international trade, and supplier terms & conditions. Good understanding of financial analysis and cost accounting. Ability to review financial and commercial information and apply it to negotiation, cost analysis, and risk assessment. Familiarity with relevant procurement and business processes and systems. Strong risk management, analytical, negotiation, and problem-solving skills. Good communication and stakeholder-management skills. Willingness to travel internationally. Preferred Experience Experience with WL/MW/TK projects and a strong understanding of their delivery processes, cost control, supplier management, and related services will be highly valued. What We’re Looking For We are looking for a commercially minded procurement professional who can combine strategic sourcing, supplier management, financial analysis, and technical project knowledge to support successful procurement outcomes.

Company Description WOREX Technology is a regional IT services firm delivering world-class solutions in Data & AI, Advanced Analytics, Digital Business Automation, Performance Management, and IT Service Management (ITSM). The company provides both on-premise and cloud-based solutions, backed by a team with over 20 years of experience serving Telecommunications, Financial Services, Manufacturing, Education, and Government sectors. WOREX leverages a diverse talent pool, deep industry expertise, and strong partnerships with international technology vendors to deliver innovative, business-driven solutions that maximize ROI. With regional offices in Cairo, Dubai, and Riyadh, WOREX Technology plays a key role in driving digital transformation across the Middle East, offering professionals opportunities to work on impactful, cutting-edge projects. Role Description The Recruitment Specialist is a full-time hybrid role based in Qesm El Maadi, with flexibility for some work-from-home arrangements. This role is responsible for managing end-to-end recruitment processes, including sourcing candidates, screening resumes, conducting initial interviews, and coordinating hiring activities with internal stakeholders. The Recruitment Specialist will partner closely with hiring managers to understand role requirements, build talent pipelines, and ensure a positive candidate experience throughout the hiring journey. Daily activities include posting job advertisements, using online platforms and networks to attract talent, maintaining accurate recruitment records, and supporting onboarding activities for new team members. The role also involves contributing to employer branding initiatives and continuous improvement of recruitment practices to meet evolving business needs. Qualifications2+ Years of experience in hiring Tech and Non Tech positions Candidates should possess strong Recruiting and Hiring skills, including experience managing full-cycle recruitment processes. Candidates should possess effective Interviewing and Communication skills to assess candidates objectively and collaborate with stakeholders. Candidates should possess Training and onboarding capabilities to support new hires and facilitate smooth integration into the organization. Candidates should possess proficiency with applicant tracking systems (ATS), job boards, and professional networking platforms. Candidates should possess strong organizational and time-management skills, with the ability to handle multiple requisitions and priorities. Candidates should possess knowledge of best practices in talent acquisition, employment regulations, and diversity, equity, and inclusion principles. A bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience, is preferred.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role profile</h4> <ul> <li>Operate and support Telco Cloud platforms, including OpenStack, Kubernetes, and cloud-native workloads.</li> <li>Oversee VNF/CNF lifecycle management within NFV architectures.</li> <li>Monitor platform performance, capacity, availability, faults, and service health.</li> <li>Lead incident, problem, change, and release management activities.</li> <li>Perform root cause analysis (RCA), define corrective actions, and drive preventive measures.</li> <li>Support High Availability (HA) and Disaster Recovery (DR) design, testing, and implementation.</li> <li>Coordinate planned and unplanned changes with internal teams, vendors, and customers.</li> <li>Lead incident escalation, crisis management, and technical bridge calls during major incidents.</li> <li>Drive infrastructure automation, self-healing initiatives, and operational tooling enhancements.</li> <li>Ensure security, patching, vulnerability remediation, and compliance activities.</li> <li>Create and maintain operational documentation, procedures, runbooks, and knowledge base articles.</li> <li>Define, track, and report operational objectives and performance metrics.</li> <li>Prepare operational reports, service reviews, and executive-level summaries.</li> <li>Provide technical leadership, coaching, and mentoring to team members.</li> <li>Participate in audits, regulatory activities, governance processes, and risk assessments.</li> <li>Validate vendor solutions, technical designs, and cloud platform architectures.</li> <li>Recommend technology platforms, tools, and process improvements to enhance service reliability and efficiency.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>3–5 years of OpenStack operations experience.</li> <li>Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.</li> <li>Familiarity with OpenStack core services and their interdependencies.</li> <li>NFV, CNF, VNF, ETSI MANO frameworks.</li> <li>Prometheus, Grafana, ELK Stack, Zabbix.</li> <li>Ansible, Terraform, Python, Bash.</li> <li>3–5 years of hands-on experience in VMware operations and administration.</li> <li>Strong knowledge of vCenter, NSX-T, VCF.</li> <li>Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).</li> <li>Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to make decisions under pressure.</li> <li>Excellent communication and stakeholder management.</li> <li>Process driven and detail oriented mindset.</li> <li>Continuous improvement and learning orientation.</li> <li>VMware certification (VCP or higher) is preferred.</li> <li>Certified OpenStack Administrator (COA) or equivalent OpenStack certification is preferred.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.<br>You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.<br>This is a varied, challenging role and every day is different! <br>Key job responsibilities<br>You will…<br>• Create and cultivate a safe working environment by identifying safety opportunities across your work area<br>• Manage and train our Associates to help deliver the best service for our customers<br>• Ensure that customer orders are fulfilled in line with quality and safety guidelines<br>• Continuously provide critical shift related information to frontline management and operators<br>• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts<br>• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training<br>• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization <br>Manage OTR and UTR team on different, in a rotational shifts<br>- Experience managing teams<br>- Experience with planning, performance metrics, and process improvement<br>- Experience in logistics<br>- Experience with data analysis<br>- Bachelor's degree in supply chain/logistics or related field<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p>Drive growth by direct sales and enable the sales team by qualifying potential customers and making sure they fulfil the company s objectives.</p><p>Key Responsibilities:</p><ul><li>Direct Sales: Conducting outbound phone calls to potential customers to introduce and sell products or services.</li><li>Lead Generation: Following up on generated leads and making contact with potential customers.</li><li>Customer Engagement: Building rapport with customers, understanding their needs, and providing information about products and offers.</li><li>Order Processing: Processing orders for existing customers and initiating repeat purchases.</li><li>Sales Support : Upselling and cross-selling additional products or services to both new and existing customers.</li><li>Record Keeping: Maintaining accurate and updated customer databases, documenting sales, and managing customer information.</li><li>Customer Service: Addressing customer questions, managing conflicts, and ensuring customer satisfaction.</li><li>Achieving Goals: Working towards and meeting monthly, quarterly, and annual sales targets.</li><li>Sales Operations: handling closed deals documents cycle, sales dashboards &amp; data input</li></ul><p>3 years of experience in sales, business development, and sales strategy, 1 years in F&amp;B industry.</p><p>Communication: Excellent verbal communication and interpersonal skills to persuade customers.</p><p>Salesmanship: Strong sales skills, including negotiation and the ability to guide a conversation to a successful close.</p><p>Active Listening: Patience and the ability to listen to customer concerns to understand their needs.</p><p>Product Knowledge : A thorough understanding of the products or services being sold.</p><p>Technology Skills: Proficiency in using relevant software, databases, and computer systems.</p><p>Resilience: The ability to handle rejection and stress when dealing with customers.</p><p>Organization: Meticulousness in record-keeping and managing customer information.</p><p>Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover.</p><p>Work-Life Balance: Achieve optimal well-being with our hybrid work environment , generous maternity and paternity benefits, and regular team-building events .</p><p>Continuous Development: Expand your horizons through our commitment to l earning and development opportunities.</p><p><strong>Desired Candidate Profile</strong></p><p>3 years of experience in sales, business development, and sales strategy, 1 years in F&amp;B industry. Communication: Excellent verbal communication and interpersonal skills to persuade customers. Salesmanship: Strong sales skills, including negotiation and the ability to guide a conversation to a successful close. Active Listening: Patience and the ability to listen to customer concerns to understand their needs. Product Knowledge : A thorough understanding of the products or services being sold. Technology Skills: Proficiency in using relevant software, databases, and computer systems. Resilience: The ability to handle rejection and stress when dealing with customers. Organization: Meticulousness in record-keeping and managing customer information.</p>

Job Summary We are seeking a highly motivated and results-driven Telesales Executive to join our growing sales team. The ideal candidate will be responsible for generating sales through outbound calls, qualifying leads, understanding customer needs, and recommending suitable water treatment and filtration solutions. The successful candidate should possess excellent communication and negotiation skills, a customer-focused mindset, and a strong passion for achieving sales targets.<br>Key Responsibilities Conduct a high volume of outbound sales calls to prospective customers and existing clients. Promote and sell water treatment, water filtration, and related products and services. Qualify leads and identify customer needs to recommend the most suitable solutions. Follow up on inquiries, quotations, and previous conversations to maximize conversion rates. Build and maintain strong relationships with customers through professional and consultative selling. Clearly explain product features, benefits, pricing, warranties, and installation processes. Handle customer objections professionally and effectively close sales opportunities. Meet and exceed daily, weekly, and monthly sales targets and key performance indicators (KPIs). Maintain accurate customer records, call activities, and follow-up schedules within the CRM system. Coordinate with the operations, installation, customer service, and logistics teams to ensure smooth order fulfillment and customer satisfaction. Generate repeat business through upselling, cross-selling, and customer retention initiatives. Stay updated on company products, competitors, market trends, and promotional campaigns. Ensure compliance with company sales policies, procedures, and quality standards. Prepare periodic sales reports and provide market feedback to management.<br>Requirments Bachelor's degree in Business Administration, Marketing, Commerce, or a related field is preferred.2–5 years of proven experience in Telesales, Inside Sales, or Call Center Sales. Previous experience in water treatment, water filtration, home appliances, or technical products is highly preferred. Strong track record of consistently achieving or exceeding sales targets. Excellent communication, presentation, and negotiation skills. Strong closing techniques with the ability to overcome customer objections. Customer-oriented with exceptional relationship-building skills. Proficient in using CRM systems and Microsoft Office applications. Ability to multitask, prioritize workload, and work effectively in a fast-paced environment. Strong problem-solving and time management skills. Self-motivated, target-driven, and capable of working independently as well as within a team. Fluent in Arabic (spoken and written); Good command of English is an advantage.

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking a detail-oriented MIS Specialist (German Speaker) to manage HR systems activities and support the full employee lifecycle, including onboarding, system updates, offboarding, and payroll coordination. This role focuses on delivering accurate HR reporting and analytics while collaborating with stakeholders to ensure data integrity and process efficiency.</p> <h4>What you’ll do</h4> <ul> <li>Support day-to-day HR system operations and administrative activities</li> <li>Prepare weekly, monthly, and annual reports using HR data sources</li> <li>Deliver regular and ad hoc reports to stakeholders</li> <li>Manage employee lifecycle updates including new starters, transfers, and leavers</li> <li>Handle offboarding processes and unpaid leave tracking</li> <li>Maintain and improve data quality and integrity across HR systems</li> <li>Update and maintain employment records and system data</li> <li>Participate in system updates, user acceptance testing (UAT), and enhancements</li> <li>Ensure documentation for HR systems and reporting processes is up to date</li> <li>Deliver services in line with agreed Service Level Agreements (SLAs)</li> <li>Respond to employee queries related to HR systems and reporting</li> <li>Contribute to HR projects and continuous process improvements</li> <li>Support payroll by providing accurate employee data (e.g. leave, absences)</li> </ul> <h4>Who you are</h4> <ul> <li>A collaborative professional with strong stakeholder management skills</li> <li>An effective communicator who can engage confidently across different levels</li> <li>Experienced in HR systems, reporting, and data handling</li> <li>Proficient in Microsoft Excel and presentation tools</li> <li>Familiar with HR platforms such as SuccessFactors and related systems</li> <li>Educated to degree level in Management Information Systems, Business Administration, or a related field</li> <li>Equipped with 1-2 years of experience within HR or a similar function</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international HR operations within a global organisation</li> <li>Opportunity to work closely with cross-functional and multicultural teams</li> <li>Hands-on experience with advanced HR systems and reporting tools</li> <li>A supportive environment focused on continuous improvement and learning</li> <li>Participation in strategic HR initiatives and transformation projects</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced HR data analysis and reporting techniques</li> <li>HR systems management, including system enhancements and UAT processes</li> <li>Stakeholder engagement and communication across functions</li> <li>Process optimisation and continuous improvement methodologies</li> <li>Payroll data coordination and compliance practices</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .<br> Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team.<br> This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.<br> Responsibilities: Voice Support Handle inbound and outbound calls from German-speaking customers.<br> Resolve customer inquiries and provide accurate information.<br> Deliver exceptional customer service while maintaining quality standards.<br> Escalate complex cases to the relevant teams when required.<br> Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems.<br> Process requests and update customer records accurately.<br> Document customer interactions and case resolutions.<br> Meet service level agreements (SLAs) and quality targets.<br> Operations Support Follow established processes, policies, and compliance requirements.<br> Collaborate with internal stakeholders to resolve customer issues.<br> Support continuous improvement initiatives and operational excellence.<br> Meet productivity, quality, and customer satisfaction KPIs.<br> Professional training and development opportunities.<br> Career growth within a global organization.<br> Exposure to international clients and business environments.<br> Inclusive, diverse, and collaborative workplace culture.<br> Bachelor's degree preferred.<br> Fresh graduates are welcome to apply.<br> 0–1 year of experience in customer service, operations, or BPO environments is an advantage.<br> Strong communication and problem-solving skills.<br> Ability to work in a fast-paced, multicultural environment.<br> Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR).<br> Strong verbal and written communication skills in German.<br> Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).<br> Good typing and written communication skills.<br> Experience with CRM or ticketing tools is a plus.<br> Strong attention to detail and accuracy.<br></span> </div>

Description<br><br>Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and shaping the way the biggest brands work with Amazon?<br><br>Sounds great. What will I be working on?<br><br>As Brand Specialist, you will be part of the Amazon Vendor Services (AVS) team, which provides a suite of services designed to help Amazon's most strategic brands working across all key areas of retail business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors' satisfaction with the service.<br><br>Key Responsibilities As a Brand Specialist Are<br><br> Own the relationship end-to-end with top brands Partner internally with key retail functions to contribute to the definition of priorities and operational goals according to the brands' needs Partner with our Media Team to ensure best-in-class event execution Define joint business plans and assist in delivering impact for the brands you support directly Regularly audit metrics to continually drive quality of the AVS experience and deliver targets Contribute to continuous enhancement and innovation within the AVS across MENA<br><br>Brand Specialists Work On a Variety Of Tasks For The Brands They Support, Typically Falling Within The Five Focus Areas. These Include But Are Not Limited To<br><br> Business Advice: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation Traffic: Analyzing traffic channels and working on initiatives to generate traffic by supporting the development and execution of marketing and merchandising campaigns Conversion: Planning and executing promotional activities and improving customer journey on Amazon<br><br>Alongside this, you will contribute to improving the efficiency of the service itself. We are constantly working to build scale for this service through the right set of tools and cross-functional collaboration including but not limited to Tech teams.<br><br>This role is available in Dubai, United Arab Emirates<br><br>This role offers 360° exposure to different areas of the industry e-commerce, opening a multitude of career paths.<br><br>Key job responsibilities<br><br> Be the point of brand and category expertise for Amazon Tier 1 Vendors - serving as a trusted business advisor Help by innovating new solutions to complex business challenges Own and manage significant pool of Tier 1 Vendors Developing, selling, implementing, and evaluating business plans to deliver or exceed on the vendor improvement plans Collaborating with multi-functional teams (Marketing, Finance, Supply, Operations, among others) Managing and improving pricing, visibility, and availability for your brands Translate Category Business Plans into tangible action plans Develop productive working relationships with the vendors and create the mutually beneficial value Turn raw data and insights into actionable conclusions Use analytical tools and integrate various data systems to develop new insights Identify opportunities to improve our products, services, processes, systems, and tools Work with different parts of the Amazon business to implement improvement projects, including working with category teams, product teams, and technical support team<br><br>Basic Qualifications<br><br> Bachelor’s degree in business, Science, Engineering fields or Supply Chain with an excellent academic background Between 1 – 4 years of experience in key accounts management, projects management, customer facing roles or commercial roles Excellent analytical, problem solving and negotiating skills Advanced MS Office Skills (Excel proficiency is a must) MNCs experience especially in FMCG/E-commerce/Digital is preferred. English proficiency: Arabic speaking is an advantage<br><br>Preferred Qualifications<br><br> Experience in digital and e-commerce space Brand management of portfolio/regional roles Previous Key Account Management experience is an advantage Experience in process improvement Experience managing large amounts of data Experience using analytical specific tools such as Google Analytics, SQL or HTML<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Souq.com for E-Commerce LLC<br><br>Job ID: A10444102

About Khazna:<br>Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>We are consistently on the lookout for rock stars to help us solve for financial inclusion.<br><br>Job Description:<br>KYC Verification: Accurately verify customer KYCs to ensure compliance with regulatory requirements by conducting thorough checks on customer identification documents and related information. Escalation Management: Identify and escalate defective KYCs that require rectification, collaborating with management for immediate rectification if needed. KYC Handover Coordination: Ensure all verified KYCs are accurately documented and handed over to senior team members by the end of each day, maintaining detailed records of the handover process to ensure transparency and accountability. Productivity and SLA Achievement: Work efficiently to meet daily SLAs and productivity targets, continuously monitoring and improving personal performance to maintain high productivity. Quality Assurance: Adhere to quality control measures to ensure the highest standards of verification, participate in quality assurance reviews, and implement feedback to enhance process efficiency and accuracy. Documentation: Ensure all KYC verification steps are thoroughly documented and records are maintained accurately Technical Skills: Basic proficiency in Google Workspace (Google Sheets & Google Docs), with a focus on data entry and document organization.<br>Qualifications:Education: Bachelor's Degree Experience: Previous experience in Data Entry or Customer Support Skills: Communication - Attention to Detail - Data Entry - Team Collaboration

We are seeking a motivated and versatile HR Generalist & Talent Acquisition Specialist to join our growing team in Cairo. This role is split equally between Human Resources operations and Talent Acquisition, with a primary focus on supporting Net Witness and other Portfolio Companies as they establish and grow their presence in Egypt. The successful candidate will manage the full recruitment lifecycle while providing day-to-day HR support to employees and managers, ensuring compliance with Egyptian labor laws and delivering a positive employee experience.<br><br>This position follows a hybrid work model, with part of the week based at our New Cairo office.<br><br>Key Responsibilities<br><br>Human Resources (50%) <br><br>Employee Lifecycle Management <br><br>Administer end-to-end HR processes, including onboarding, employment contracts, probation reviews, employee changes, and offboarding. Prepare employment agreements, HR letters, and other employment-related documentation. Maintain accurate employee records and personnel files in compliance with Egyptian labor laws and company policies. Maintain effective communication and coordination with the global HR team regarding employee lifecycle activities, including onboarding, offboarding, employment changes, promotions, transfers, and other HR-related updates to ensure accurate and timely information sharing. Coordinate onboarding activities to ensure a smooth employee experience. <br><br>Employee Relations & Compliance <br><br>Serve as the primary HR contact for employees and managers across Net Witness and other Portfolio Companies in Egypt. Provide guidance on HR policies, procedures, and employment practices. Support employee relations matters, including performance management, disciplinary processes, and workplace concerns. Ensure compliance with Egyptian labor laws and company policies. Support internal audits and maintain HR compliance documentation. <br><br>Compensation & Benefits<br><br>Prepare monthly payroll inputs and coordinate with Finance and payroll providers. Administer employee benefits, allowances, leave management, and HRIS updates. Support salary reviews and employee incentive programs. Respond to employee inquiries related to payroll and benefits. <br><br>HR Projects & Administration <br><br>Participate in HR initiatives, including employee engagement, performance management, policy implementation, and process improvements. Prepare HR reports and metrics as required. Identify opportunities to improve HR processes and enhance the employee experience. <br><br>Talent Acquisition (50%) <br><br>Recruitment <br><br>Manage the full recruitment lifecycle for positions across Net Witness and other Portfolio Companies operating in Egypt, from requisition approval through offer acceptance. Partner with hiring managers across multiple Portfolio Companies to understand hiring needs and develop effective recruitment strategies. Draft and post job advertisements across multiple recruitment platforms. Source candidates through Linked In Recruiter, job boards, employee referrals, networking, and other sourcing channels. Screen resumes, conduct initial interviews, and evaluate candidates against role requirements. Coordinate interviews with hiring managers and ensure a positive candidate experience throughout the recruitment process. Prepare and extend employment offers in partnership with the HR team. Coordinate pre-employment checks and onboarding activities for new hires. Build and maintain talent pipelines for future hiring needs. Track recruitment metrics, including time-to-fill, source effectiveness, and hiring activity, and provide regular updates to management. <br><br>Requirements<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field. 3-5 years of combined experience in Human Resources and Talent Acquisition. Strong knowledge of Egyptian labor law and HR best practices. Proven experience managing full-cycle recruitment across technical, sales, and corporate functions. Experience working in a multinational or international organization is preferred. Strong interviewing, sourcing, and stakeholder management skills. Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously. Strong attention to detail and ability to handle confidential information with discretion. Excellent written and verbal English communication skills are essential. Ability to communicate confidently with employees, hiring managers, and senior leadership in a multinational environment. Arabic language skills are considered an asset. Proficiency with Microsoft Office, HRIS platforms, and Applicant Tracking Systems (ATS). <br><br>Benefits<br><br>Hybrid work model with office presence in New Cairo. Opportunity to play a key role in supporting Net Witness and other Portfolio Companies as they build and expand their operations in Egypt. Exposure to a dynamic, fast-paced environment supporting multiple technology businesses within a global investment portfolio. Career growth and professional development opportunities. Competitive compensation and benefits package.

Position Overview<br>We are looking for an experienced Regional Accounts Payable Specialist to join our Finance team in Cairo. In this role, you will manage end-to-end accounts payable operations across multiple regional entities, ensure precise cross-border and local invoice processing, maintain strategic vendor relationships, and enforce strict adherence to internal financial controls and multi-jurisdictional financial/tax regulations.<br>Key Responsibilities<br>· Regional Invoice & Payment Processing:<br>o Process and record daily vendor invoices, local expenses, and petty cash transactions across multiple MENA operating units in accordance with regional accounting standards.o Perform three-way matching (Purchase Order, Receiving Report, Vendor Invoice) prior to multi-entity payment executions.o Schedule and execute routine vendor payments via international and electronic banking platforms, checks, or transfers while maintaining dual-authorization protocols.o Process cross-border employee expense reports, ensuring compliance with travel and expenditure policies.<br>· Regional Vendor Management & Reconciliation:<br>o Maintain centralized vendor master records and onboard regional and international suppliers.o Perform monthly supplier statement reconciliations and resolve cross-border payment discrepancies promptly.o Serve as the primary regional point of contact for vendor inquiries regarding payment status, disputes, or account adjustments.<br>· Tax & Cross-Border Compliance:<br>o Ensure strict adherence to regional tax laws, including calculation and filing of Withholding Tax (WHT) and Value Added Tax (VAT) on AP transactions across target MENA operating countries.o Collect, verify, and archive regional tax clearance documents, commercial registers, and tax cards from international and local vendors.o Assist in internal, external, and cross-border audit preparations by providing complete AP documentation and audit trails.<br>· Financial Reporting & Month-End Close:<br>o Prepare consolidated regional AP aging reports and perform monthly GL (General Ledger) accounts reconciliations across entities.o Calculate and record accruals for unbilled goods and services at month-end across regional business units.o Support the Regional Finance Manager in cash flow forecasting by providing scheduled payment requirements and multi-currency cash needs.<br>Qualifications & Requirements<br>· Education: Bachelor’s degree in Accounting, Finance, or a related discipline.· Experience: 3–5 years of dedicated Accounts Payable experience in a regional or multi-entity setup, preferably within media, broadcasting, retail, or fast-paced multinational environments.· Systems Expertise: Hands-on experience with multi-currency Enterprise ERP systems (e.g., Oracle EBS, SAP, or Microsoft Dynamics GP) and advanced proficiency in MS Excel. · Tax Knowledge: Strong operational knowledge of regional financial structures and Egyptian tax laws, MENA region Tax laws particularly WHT and VAT requirements.· Skills: Excellent numerical accuracy, strong attention to detail, vendor negotiation capabilities, and strong organizational skills.· Languages: Business fluency in both Arabic and English (written and verbal).

ABOUT ABDUL LATIF JAMEELAbdul Latif Jameel… a place to realize your potential Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945, Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br><br>ABOUT THE ROLEThe Senior HR Specialist – HRBP Support role required to act as the operational backbone of the HRBP function, ensuring the smooth execution, coordination, and follow-up of day-to-day HR activities across the employee lifecycle. The purpose of this role is to bridge the gap between strategic HR business partnering and operational HR delivery by taking ownership of transactional execution, system administration, data tracking, and stakeholder coordination. This enables HR Business Partners to focus on strategic workforce planning, leadership advisory, talent decisions, and employee relations, while maintaining high standards of accuracy, timeliness, and compliance.<br>The Senior HR Specialist plays a critical role in:Ensuring on-time delivery of HR cycles (performance management, objective setting, leave management, etc.) Reducing operational risk through disciplined follow-ups and data validation Enhancing employee and manager experience by providing responsive, structured HR support Driving consistency and adherence to HR policies, SOPs, and governance standards Supporting scalability of the HR function as business demands and complexity increase Overall, this role is designed to increase HR effectiveness, protect delivery quality, and elevate the impact of HRBPs by enabling a clear separation between strategic advisory work and operational execution.<br>KEY ACCOUNTABILITIES: 1. HR Cycle Execution & Follow-UpCoordinate and support the execution of core HR cycles (Performance Management, Objective Setting, Leave Management, Contract Renewals, etc.). Track timelines, milestones, and completion status across assigned HR activities. Proactively follow up with managers, associates, and stakeholders to ensure timely completion of actions.2. HR Systems & Data Management Maintain and update HR data across relevant systems (e.g., Success Factors, Calamari, Appian, Qiwa). Validate data accuracy, identify discrepancies, and coordinate corrections with relevant teams. Prepare and maintain trackers, dashboards, and reports to support HRBP decision-making.3. Stakeholder Coordination & Communication Act as a coordination point between HRBPs and internal/external stakeholders (Payroll, Teleperformance, Talent & Capability, Legal, PM Team). Support communication related to HR processes, timelines, and requirements. Escalate risks, delays, or issues to HRBPs with clear status updates and recommended actions.4. Employee & Manager Support Provide first-level support for HR operational queries and guide employees and managers on standard HR processes. Coordinate scheduling of HR-related meetings (1:1s, calibration sessions, reviews). Ensure consistent application of HR policies, procedures, and guidelines.5. Reporting & Performance Support Prepare regular progress updates and reports on HR cycle execution and operational activities. Support HRBPs with data insights and summaries for leadership reviews and calibration sessions. Contribute to improved cycle outcomes and stakeholder satisfaction.6. Collaboration & Team Enablement Work closely with HRBPs to align on priorities and workload planning. Support onboarding and guidance of interns or junior HR support resources, where applicable. Contribute positively to a collaborative and high-performance HR team environment.<br> QUALIFICATION/EDUCATION, EXPERIENCE, AND SKILLS: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 3-4 years’ experience in HR Operations, HR Generalist, HR Coordinator, or a similar HR support role. Hands-on experience supporting HR processes and operational activities. Experience working with HR systems and maintaining HR data is required. Demonstrated ability to manage multiple HR projects and operational priorities concurrently, while maintaining accuracy, stakeholder alignment, and on-time delivery.

<p><strong>Senior Health &amp; Safety Specialist | Orient Group</strong></p><p>???? <strong>Borg El Arab – 1st Industrial Zone, Alexandria</strong></p><p><strong>Responsibilities</strong>:</p><p>·Conducting regular <strong>Health &amp; Safety inspections</strong> across the factory and following up on corrective actions.</p><p>·Preparing and updating <strong>Risk Assessments</strong> for production activities, machinery, work areas and other factory operations.</p><p>·Investigating <strong>work-related accidents and incidents</strong>, identifying root causes and following up on preventive/corrective actions.</p><p>·Managing <strong>Fire &amp; Emergency Preparedness</strong>, including emergency plans, drills and fire safety requirements.</p><p>·Conducting HSE awareness and safety training for employees and factory teams.</p><p>·Ensuring compliance with applicable <strong>Occupational Safety requirements and regulations</strong>.</p><p>·Preparing the factory for <strong>governmental inspections</strong> and handling required follow-ups.</p><p>·Coordinating with relevant authorities such as <strong>Civil Defense, Labor Office / Industrial Safety authorities</strong> when required.</p><p>·Maintaining HSE records, reports, inspection findings and corrective action tracking.</p><p>·Supervising and guiding the <strong>Safety Technicians</strong> and following up on their daily activities.</p><p>·Working closely with Production, Maintenance and other factory departments to identify and control workplace hazards.</p><p><strong>Requirements</strong></p><p></p><ul><li><p>3–5 years of experience in <strong>Occupational Health &amp; Safety</strong>, preferably in food manufacturing.</p></li><li><p>Bachelor’s degree in a relevant field.</p></li><li><p>Hands-on experience in <strong>factory safety</strong>, including:</p><ul><li><p>Safety inspections &amp; risk assessments</p></li><li><p>Accident / incident investigations</p></li><li><p>Fire &amp; emergency preparedness</p></li><li><p>Safety training</p></li><li><p>HSE legal compliance</p></li></ul></li><li><p>Experience dealing with <strong>Civil Defense, Labor Office / Industrial Safety authorities</strong> and governmental inspections.</p></li><li><p>Experience supervising Safety Technicians.</p></li></ul><p></p>

Location: Remote, Egypt Pay: $3 USD/hour, paid in EGPType: Full-Time<br>We are looking for a CRM & Database Management Specialist to help set up, organize, and manage our Constant Contact CRM and lead database.<br>Responsibilities Set up and organize Constant Contact CRMManage contacts, companies, opportunities, tags, lists, and custom fields Build and maintain sales pipelines and follow-up processes Set up CRM automations, tasks, reminders, and workflows Clean databases, remove duplicates, and maintain data accuracy Segment and enrich lead/contact databases Track leads, meetings, notes, and communication history Create reports and monitor CRM performance Document processes and train internal team members on proper CRM usage<br>Requirements Previous CRM management or administration experience Experience with Constant Contact Lead Gen & CRM preferred Experience with Hub Spot, Salesforce, Zoho, or similar CRMs is valuable Strong understanding of CRM workflows, pipelines, automation, and database management Excellent attention to detail and organizational skills Fluent English Comfortable learning new systems and solving problems independently Reliable computer, internet connection, and quiet work environment<br>This is not primarily an email marketing position. We are looking for someone who understands how to build and maintain a CRM as a complete relationship, lead, and business-development system.

Purpose of Job:The Quality Specialist supports the implementation, coordination, and maintenance of comprehensive quality management systems across One Health clinics, medical centers, and inpatient units. This role is vital for ensuring that healthcare programs and services are executed at the highest standards, patients receive the best level of care, and the organization complies with national laws and international accreditation standards, including JCI, ISO, and GAHAR.<br>Duties and Responsibilities:1. Quality Systems & Accreditation Support• Assist in maintaining and monitoring the Quality Management System (QMS) across inpatient units, medical centers, and Electronic Medical Records (EMR) to ensure services meet established quality standards.• Support the organization through JCI, ISO, and GAHAR accreditation cycles by ensuring continuous readiness and adherence to patient safety goals.• Participate in the development and implementation of quality procedures, policies, and standards.<br>2. Quality & Clinical Audits• Monitor daily operations to ensure total compliance with regulatory requirements and national infection control guidelines.<br>3. Patient Safety & Incident Management• Conduct regular audits and "tracer" activities across various departments, including inpatient, outpatient, emergency, radiology, laboratory, and pharmacy units.• Audit clinical encounters on EMR and monitor KPIs for supportive services like medical documentation, dental encounters, and medication purchasing.•Investigate Occurrence Variance Reports (OVRs), clinical complaints, and Fraud, Waste, and Abuse (FWA) incidents reported.• Participate in deep-dive Root Cause Analysis (RCA) for reported incidents to record action plans, mitigate design risks, and prevent recurrence.• Conduct infection control audits, including expanded inpatient/outpatient visits.• Support the continuous auditing of organizational processes and policies to ensure they are robustly designed to prevent sentinel events.<br>4. Data Analytics, Reporting & Training• Monitor performance data and generate regular reports utilizing tools such as Excel, PPT, and Power BI.• Collaborate with product development teams and various task forces to identify areas for improvement and develop quality practices.• Help provide staff training and education on quality assurance initiatives, clinical guidelines, and documentation procedures.5. Patient Care Oversight• Collaborate with stakeholders to manage data entry including medical and other data for OH/AXA patients on the Peret system, supporting inpatient operational efficiency and a seamless patient journey.• Serve as a patient safety advocate by monitoring care plan implementation daily, proactively intervening to address clinical gaps, and escalating any deviations from planned care to ensure optimal patient experience and safety.<br>Job Requirements:• Education:Bachelor’s degree in a healthcare-related field is essential preferably a Physician, Dentist or Pharmacist.• Certifications: Certificates in quality management or/and accreditation are highly preferred.• Experience: Proven 1-3 years of experience in quality management and/or performance improvement within the healthcare or medical sector• Accreditation Knowledge: Desirable experience with healthcare accreditations such as JCI or GAHAR.• Technical Skills: Proficiency in data reporting and analytics using Excel, PPT, and Power BI.• Soft Skills: Excellent command of English, strong communication and stakeholder management skills, problem solving, and the ability to take initiative while working effectively within a team.

Company Description<br>i Qor is a global provider of customer experience solutions, supporting leading brands as a portfolio company of Mill Point Capital. With 45,000 employees across 10 countries, i Qor blends three decades of operational expertise with AI-driven innovation to enhance performance across the customer lifecycle. Through its Grow, CXBPO, and infinity AiQ delivery pillars, the company offers scalable services that drive customer acquisition, engagement, and retention. A strong people-first culture and advanced analytics enable i Qor to turn customer interactions into measurable business growth. Recognized as a Great Place to Work® and a leader in CX excellence, i Qor offers team members an environment focused on development, collaboration, and impact.<br>Role Description<br>This is a full-time, on-site Talent Acquisition Specialist role based in New Cairo. The Talent Acquisition Specialist will manage end-to-end recruitment processes, including sourcing, screening, interviewing, and coordinating hiring activities for various roles within the organization. This role involves partnering with hiring managers to understand workforce needs, developing targeted sourcing strategies, and maintaining a strong talent pipeline through job boards, social media, referrals, and networking. The specialist will handle candidate communication, schedule assessments and interviews, support offer negotiation and onboarding, and ensure a positive candidate experience that aligns with i Qor’s people-first culture. The role also includes maintaining accurate recruitment data, preparing regular hiring reports, and contributing to employer branding and recruitment process improvements.<br>Qualifications<br>Demonstrated skills in talent sourcing, candidate screening, and interview coordination, with experience managing full recruitment cycles. Ability to build strong relationships with hiring managers, understand role requirements, and provide consultative support on hiring decisions. Proficiency using applicant tracking systems (ATS), HR databases, and standard office software to track candidates and report on recruitment metrics. Strong communication, negotiation, and stakeholder management skills, with the ability to represent the employer brand professionally to candidates. Capability to work in a fast-paced, high-volume hiring environment, prioritizing multiple roles while maintaining attention to detail and quality. Familiarity with sourcing through job boards, social media platforms, networking, and referral programs; experience in BPO or CX industries is a plus. Knowledge of basic employment practices and recruitment best practices; ability to maintain confidentiality and uphold ethical hiring standards. Bachelor’s degree in human resources, Business, Psychology, or a related field, or equivalent practical experience in recruitment Fluency in French, with strong written and verbal communication skills; additional language skills are an advantage B2/C1