Operation Specialist Jobs in Egypt

Company Description SG Group for Aesthetic Medicine is a leading provider of advanced medical and aesthetic solutions, focused on transforming lives through high-quality care and innovative treatments. The organization combines cutting-edge technologies with specialized expertise to deliver safe, effective, and personalized services. A strong commitment to patient-centered care guides every treatment, from surgical procedures to non-invasive options and wellness programs. The team maintains rigorous standards, prioritizing integrity, excellence, and continuous improvement to redefine confidence and well-being. SG Group offers an environment where professionals contribute to shaping the future of aesthetics and healthcare.<br>Role Description This full-time Call Center Specialist role is an on-site position based in New Cairo. The Call Center Specialist will handle incoming and outgoing calls, respond to patient inquiries, and provide accurate information about services, procedures, and appointments. Responsibilities include scheduling and confirming appointments, documenting interactions in the system, and routing calls to appropriate departments when needed. The role involves addressing patient concerns, following up on requests, and ensuring a positive, professional experience in every interaction. The Call Center Specialist will collaborate with clinical and administrative teams to support efficient operations and maintain high service standards.<br>Qualifications<br> Strong customer-facing skills, including Customer Support and Customer Service abilities. Excellent Communication skills, both verbal and written, with a professional phone manner. Experience or familiarity with Contact Centers, call handling systems, and performance metrics. Solid Computer Literacy, including the use of CRM or appointment systems and basic office software. Ability to manage high call volumes, prioritize tasks, and maintain accuracy under pressure. Attention to detail, active listening, and problem-solving capabilities. Prior experience in healthcare, aesthetics, or a patient-facing environment is an advantage. High school diploma or equivalent required; post-secondary education in a related field is a plus.

Senior Logistics Specialist<br>???? Location: Smart Village, Tarek Nour Building B107, KM 28 Cairo–Alexandria Desert Road, Giza, Egypt<br>???? Salary: USD 500–800 per month (based on experience)<br>???? Working Hours: 8:00 AM – 4:00 PM<br>???? Work Schedule: Sunday–Thursday (Friday & Saturday are weekends)<br><br>About the Role<br>We are looking for a detail-oriented and proactive Senior Logistics Specialist to manage end-to-end import and export logistics operations. The successful candidate will play a key role in ensuring efficient shipment coordination, customs compliance, supplier management, and on-time delivery while collaborating with internal teams and external logistics partners.<br><br><br>Key Responsibilities<br><br>Import Operations<br>Coordinate with freight forwarders and shipping agents to ensure ACID registration is completed accurately and on time before sea shipment loading. Monitor international shipment status and proactively identify and escalate transportation risks or delays. Apply for and track FORM 4 documentation to ensure completion before shipment arrival. Track customs clearance progress and coordinate transportation from the port to warehouse/factory (PTW). Prepare and maintain daily import logistics tracking reports. Build and maintain strong relationships with logistics suppliers and evaluate monthly KPI performance. Verify supplier invoices and coordinate payment processing with the Finance team. Work closely with factories, suppliers, and logistics partners to resolve operational issues and urgent shipment requirements.<br><br>Export Operations<br>Identify suitable logistics solutions and arrange shipment bookings for exports from Egypt to international destinations. Coordinate truck loading schedules with factories and logistics service providers to ensure timely dispatch. Prepare export customs documentation, including Commercial Invoices (CI) and Packing Lists (PL). Maintain and update daily export shipment tracking reports. Monitor supplier performance through monthly KPI reviews. Coordinate with factories and logistics partners to resolve shipment-related issues promptly.<br><br>Qualifications<br>Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (or equivalent practical experience). Minimum of 3 years' experience in logistics, import/export operations, or customs clearance. Strong knowledge of international shipping procedures, customs regulations, and import/export documentation. Excellent communication and cross-functional coordination skills. Fluent in English (written and spoken); Arabic proficiency is required. Strong organizational skills with excellent attention to detail. Self-motivated, proactive, and able to manage multiple priorities effectively. Team-oriented with the ability to collaborate across departments and with external partners.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed).</li> <li>Monitor and analyze the quality, feedback and success of trainings completed.</li> <li>Responsible to provide trainings statistics and give recommendations with needed action plan.</li> <li>Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English and German is a must.</li> <li>0 to 3 years of operational experience (Experience in HR Operations is preferrable).</li> <li>Proficient knowledge of MS Office Suite applications (Word, Excel &amp; PowerPoint).</li> <li>Interest in Information Technologies (Automation &amp; Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed).</li> <li>Monitor and analyze the quality, feedback and success of trainings completed.</li> <li>Responsible to provide trainings statistics and give recommendations with needed action plan.</li> <li>Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English and Italian.</li> <li>0 to 3 years of operational experience (Experience in HR Operations is preferrable).</li> <li>Proficient knowledge of MS Office Suite applications (Word, Excel &amp; PowerPoint).</li> <li>Interest in Information Technologies (Automation &amp; Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

Company Description Naguib Selim is a long-established provider of premium home textiles and décor, trusted for over 30 years for its quality craftsmanship and refined designs. The company offers a wide range of products, including luxurious curtains, upholstery, cushions, and decorative accents that combine classic elegance with contemporary style. Collections are carefully curated to deliver both comfort and aesthetic appeal, supporting projects from single room refreshes to full home transformations. With a strong focus on durability, beauty, and customer satisfaction, Naguib Selim continues to serve generations of clients across Egypt. The company is based in Egypt and brings inspiration and high-quality décor solutions to homes nationwide.<br>Job Summary:The Senior Learning & Development Specialist is responsible for designing, implementing, and evaluating learning and development initiatives that enhance employee capability and support business objectives. The role focuses on identifying training needs, developing learning solutions, driving leadership and functional development programs, and fostering a culture of continuous learning across both retail operations and head office functions.<br>Key Responsibilities:Learning Strategy & Training Needs Conduct Training Needs Analysis (TNA) in collaboration with business leaders and HR Business Partners. Develop annual learning and development plans aligned with organizational objectives. Design learning roadmaps for retail, operations, and corporate functions. Support succession planning and talent development initiatives through targeted learning interventions. Training Design & Delivery:Design, develop, and facilitate engaging instructor-led, virtual, and blended learning programs. Develop learning materials, facilitator guides, participant manuals, and e-learning content. Deliver training programs covering leadership, customer service, sales excellence, product knowledge, onboarding, compliance, and soft skills. Facilitate workshops, induction programs, and management development initiatives. Retail Learning & Development Design and implement learning programs for store employees, supervisors, and store management. Develop sales capability, customer experience, and service excellence training. Partner with retail operations to improve employee productivity, customer satisfaction, and operational excellence. Conduct regular store visits to assess learning effectiveness and identify development opportunities. Support new store openings by coordinating onboarding and operational training programs. Performance & Learning Effectiveness Measure training effectiveness using KPIs, participant feedback, assessments, and business outcomes. Analyze learning data and prepare reports highlighting training impact and recommendations. Continuously improve learning programs based on evaluation results and business feedback. Stakeholder Management Collaborate with department heads, HR, and business leaders to identify capability gaps. Manage relationships with external training providers and learning partners. Coordinate training logistics, schedules, budgets, and learning calendars. Learning Systems & Administration Maintain learning records and training documentation. Support Learning Management System (LMS) administration and reporting. Ensure compliance with mandatory learning requirements and organizational policies. Qualifications Required Experience5–8 years of experience in Learning & Development. Retail industry experience is mandatory. Proven experience designing and delivering training programs for frontline retail teams, store management, and corporate functions. Strong understanding of retail operations, customer service, and sales capability development. Skills & Competencies Strong instructional design and facilitation skills. Excellent presentation and communication skills. Experience conducting Training Needs Analysis (TNA). Knowledge of adult learning principles and blended learning methodologies. Experience in leadership development, sales training, customer service, and retail operations. Strong stakeholder management and influencing skills. Ability to analyze learning data and measure training effectiveness. Proficiency in Microsoft Office and Learning Management Systems (LMS). Strong project management, planning, and organizational skills. Ability to manage multiple projects and meet deadlines. Willingness to travel to retail stores and regional locations as required.

Primary Function:Logistics Specialist is responsible for providing comprehensive support in import and export operations, ensuring accurate documentation, smooth communication with logistics partners, and timely reporting to facilitate compliance and efficient shipment handling. Specific Duties and Responsibilities:Duties and responsibilities noted below are the essential functions of the job.· Support in all paperwork for both import and export business.· Manage the documentation cycle of import and export processes.· Communicate with suppliers, freight forwarders, and clearance brokers for pick-up and shipping.· Follow up on the status of all shipments at airport and seaport.· Prepare weekly and monthly reports as required.· Operate on the NAFEZA system and communicate with GOEIC to follow up on new decrees.· Request packing lists and draft invoices from HQ after receiving final confirmation on required quantities.· Coordinate with customs consultants to verify legal requirements, document legalization, tariffs, HS codes, and applicable agreements.· Monitor daily delivery reports from logistics teams and assist in resolving delivery issues.· Verify shipment documents before submitting them to brokers to ensure clearance readiness.· Submit all shipment data and documents on the company’s system.· Send SOH daily and tracking reports weekly without delay.· Perform outdoor visits / willingness to travel and attend governmental courses when required.· Update shared tracking report on the shared point.· Update & send the tracking to all supply chain team.<br>Other Duties:The incumbent may be asked to perform additional job-related duties and take on other responsibilities as dictated by events and circumstances and working conditions. Qualifications, Education and /or Experience Requirements:· Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field· 2–4 years of experience in import/export operations or logistics· Strong knowledge of documentation cycles, customs regulations, HS codes, and applicable trade agreements· Familiarity with NAFEZA system and communication with GOEIC· Excellent communication skills for coordination with suppliers, freight forwarders, and clearance brokers· Proficiency in preparing reports and working with company systems· Flexibility to conduct outdoor visits and attend governmental training courses

Company Description Travitell Egypt is a travel and tourism company that serves both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming tourism for visitors and outgoing tourism for travelers exploring international destinations. Travitell Egypt focuses on delivering tailored travel experiences, including trip planning, tour packages, and related travel services. Team members work closely with clients to ensure efficient, reliable, and enjoyable travel arrangements that meet diverse preferences and budgets. Role Description The Sales and Marketing Specialist is a full-time, on-site role based in Heliopolis. This role involves promoting the company’s travel services, developing and managing sales pipelines, and building relationships with corporate and individual clients. Daily responsibilities include identifying new business opportunities, preparing and presenting travel offers, coordinating with operations to ensure service delivery, and following up with clients to maintain satisfaction and encourage repeat business. The specialist will support marketing campaigns, contribute to online and offline promotional activities, and assist in training team members on sales techniques and product offerings. The role requires close collaboration with internal teams to achieve sales targets and strengthen Travitell Egypt’s market presence. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal teams. Candidates should possess Sales and Sales Management skills to generate leads, close deals, and manage client accounts. Candidates should possess Training skills to support the development of colleagues and share best practices in sales and customer engagement. Experience in the travel and tourism industry, especially in domestic, incoming, or outgoing tourism, is highly beneficial. Ability to work on-site in Heliopolis, manage multiple priorities, and meet sales targets in a fast-paced environment. Proficiency in basic office software and familiarity with CRM tools or sales tracking systems is an advantage. Good command of English and Arabic, both written and spoken, is preferred. A relevant diploma or bachelor’s degree in Business, Marketing, Tourism, or a related field is desirable.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Data Privacy Specialist | MAF Entertainment | Legal<br><strong>ROLE SUMMARY</strong><br>This role supports the Privacy Officer in implementing, monitoring, and enhancing the organization’s data protection framework. This role is operational and cross‑functional, ensuring privacy compliance and assisting functions where needed. The role will handle assessments, support privacy operations, manage records, coordinate with system and data owners, and help ensure compliance with applicable privacy laws (UAE PDPL, Egypt PDPL, GDPR, etc.).<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Implement and support the organization's data privacy framework, policies, and guidance.</li><li>Identify, assess, monitor, and mitigate personal data protection and privacy risks.</li><li>Drive data privacy compliance, ethics initiatives, and coordination across business functions.</li><li>Conduct privacy assessments, including DPIAs, IDPAs, vendor due diligence, transfer impact assessments, and contract reviews.</li><li>Manage Data Subject Requests (DSRs) such as access, deletion, correction, and consent withdrawal.</li><li>Maintain privacy governance activities including ROPAs, data mapping, consent management, and privacy operational tools.</li><li>Act as a privacy subject matter expert, supporting stakeholders, regulatory interactions, and business development projects.</li><li>Deliver privacy training, support breach and incident management, and contribute to reporting, forums, and continuous improvement initiatives.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in Law, Compliance, Information Security, Business, or a related field is preferred.</li><li>1-3 years of experience in Data Privacy, PDPL (UAE &amp; Egypt), GDPR, and related regulatory frameworks.</li><li>Experience using privacy management platforms such as Securiti.ai, OneTrust, or equivalent tools.</li><li>Strong knowledge of privacy assessments, ROPA documentation, data discovery, and third-party privacy risk evaluations.</li><li>Understanding of privacy contracts and frameworks, including DPAs, TIAs, SCCs, DSAs, MSAs, PIAs, and service agreements.</li><li>Strong stakeholder management, problem-solving, cross-functional collaboration skills, and privacy certifications (CIPP/E, CIPP/M, or CIPT) are an advantage.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Oversee the full employee journey, from hiring and onboarding through performance management, employee engagement, and separation processes.<br> Provide practical HR guidance to clients, ensuring alignment with company policies, employment legislation, and industry best practices.<br> Address employee relations matters with professionalism, discretion, and a balanced approach to problem-solving.<br> Work closely with the Talent Acquisition team to support recruitment initiatives and workforce planning activities.<br> Ensure employee files, HR records, and documentation are accurate, organised, and compliant with company standards.<br> Contribute to the enhancement of HR operations by identifying opportunities to streamline processes and improve service quality.<br> Minimum of two years' experience in an HR Generalist, HR Executive, HR Officer, or comparable human resources position.<br> Sound understanding of Egyptian and/or Saudi employment laws and HR compliance requirements.<br> Strong verbal and written communication skills in both Arabic and English.<br> Demonstrated ability to manage multiple responsibilities effectively within a dynamic, client-focused environment.<br> Bachelor's degree in Human Resources, Business Administration, or another relevant discipline.<br> Professional HR qualifications (such as SHRM, HRCI, or CIPD) are considered an added advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Recruitment &amp; Talent Acquisition Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding.<br> Coordinate with hiring managers to understand hiring needs and job requirements.<br> Build and maintain a strong talent pipeline.<br> Ensure a positive candidate experience throughout the recruitment process.<br> Personnel &amp; Employee Relations Maintain and update employee records and HR documentation.<br> Handle employment contracts, social insurance, and labor office requirements.<br> Manage attendance, leaves, and employee-related documentation.<br> Address employee inquiries and support employee relations initiatives.<br> Payroll Administration Prepare and review monthly payroll data accurately and on time.<br> Coordinate with finance and relevant stakeholders regarding payroll processing.<br> Monitor attendance, overtime, deductions, and payroll-related records.<br> Ensure payroll compliance with company policies and labor regulations.<br> HR Operations Support onboarding and offboarding processes.<br> Ensure compliance with Egyptian Labor Law and company policies.<br> Generate HR reports and maintain accurate HR databases.<br> Participate in HR projects and employee engagement initiatives.<br> Medical &amp; Social Insurance.<br> Professional and Dynamic Work Environment.<br> Career Growth Opportunities.<br> Learning &amp; Development Programs.<br> Bachelor's degree in Business Administration, Human Resources, or a related field.<br> Minimum 2 years of experience as an HR Generalist.<br> Strong experience in Recruitment, Personnel, and Payroll.<br> Good knowledge of Egyptian Labor Law and Social Insurance procedures.<br> Fluent English is a must.<br> Strong communication, organizational, and problem-solving skills.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead operational excellence initiatives by monitoring team performance, behaviour, and collaboration, addressing challenges, and fostering continuous improvement. Ensure the accuracy, compliance, and quality of corporate payments, refunds, and payouts through systematic review and quality control activities. Analyze operational data to identify bottlenecks, inefficiencies, recurring errors, and recommend corrective actions to enhance process efficiency. Support country expansion and business growth initiatives by preparing operational processes for scale and readiness. Drive initiatives that improve customer experience and conversion rates by optimizing operational processes and supporting upselling/conversion strategies. Identify, implement, and support automation opportunities to increase operational efficiency and reduce manual intervention. Manage relationships with vendors and service providers to ensure smooth operational execution and adherence to SLAs.</p><p>Key Accountabilities and Decision Ownership</p><p>Execute and monitor corporate payment transactions, refunds, and related operational activities in accordance with established procedures and service standards. Track transaction statuses, identify processing issues, and coordinate with internal teams, merchants, and service providers to ensure timely resolution. Ensure operational activities are completed accurately and in compliance with internal policies, controls, and regulatory requirements. Assist in payment reconciliations and validation activities to ensure data accuracy and timely identification of discrepancies. Coordinate with merchants, payment service providers, and operational partners to support smooth transaction processing and issue resolution. Support the resolution of customer inquiries and operational complaints while maintaining service quality standards. Provide operational insights, identify recurring issues, and contribute to process improvement initiatives that enhance efficiency and service delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We care about your well-being from day one, whether you re a candidate or a team member, by actively fostering a culture of psychological safety where you feel respected, heard, and supported. Mental Well-being: We prioritize your mental health through open-door policies, skip-level meetings, and thoughtfully designed workspaces that encourage trust and transparency. Physical Health: Stay active and energized with a gym allowance, healthy office snacks, and monthly consultations with a nutritionist. Social Wellness: Build meaningful connections through team-building activities, engaging town halls, and collaborative workspaces that inspire innovation. Financial Empowerment: Enjoy competitive salaries, pension plans, and exclusive employee discounts on our Circles to support your financial stability. Growth Opportunities: Grow your career through workshops, internal mobility programs, and opportunities for learning and advancement. Join us and be part of a community that supports every aspect of your well-being and growth.</p><p>Must Have Technical / Professional Qualifications (Knowledge &amp; Skills Level)</p><p>Experience (1 3 years) in payment operations, financial operations, customer operations, or a related field. Good understanding of payment processing, transaction monitoring, and reconciliation activities. Familiarity with operational procedures, service level agreements (SLAs), and quality standards. Ability to investigate operational issues, identify discrepancies, and support resolution activities. Good analytical and problem-solving skills with attention to detail. Experience working with merchants, service providers, or external operational partners is an advantage. Strong communication and coordination skills across multiple stakeholders. Proficiency in Microsoft Excel and operational reporting tools.</p><p></p></section>

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Senior IT Security Specialist"<br>Job purpose: The Senior IT Security Specialist is a senior individual contributor responsible for the design, implementation, and continuous improvement of enterprise-grade security controls across IT, network, and cloud environments. Acting as a subject-matter expert, this role provides deep technical expertise in cybersecurity architecture, operations, and compliance. The Senior Specialist partners with cross-functional teams to embed security across all layers of IT services, driving best practices and innovation aligned with regulatory requirements and organizational objectives.<br>Responsibilities:Architect, design, and evaluate enterprise security solutions across network, endpoint, identity, multi-cloud (AWS, GCP), and application layers to meet evolving threat landscapes and compliance requirements. Own technical implementation, configuration, and optimization of security technologies: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, Sandboxing, Email Gateway, MDM, and SIEM (advanced query writing and use-case development). Design and implement multi-cloud and containerized security controls across AWS, GCP, and Aqua Sec platforms. Maintain security across cloud-native workloads and hybrid infrastructure environments. Serve as senior technical escalation for complex security incidents. Lead advanced threat hunting, investigation, containment, root cause analysis, and remediation. Maintain incident response playbooks. Drive vulnerability management: scanning, risk-based prioritization, and remediation tracking (critical: 24–72 hrs). Ensure compliance with SAMA, NCA, NESA, PCI-DSS, and internal security policies. Architect and enforce secure access management (IAM/PAM/Zero Trust) for users, systems, privileged accounts, and network devices. Review security designs for new projects and third-party integrations. Provide technical mentorship to junior team members. Contribute expert input to security roadmap planning, risk prioritization, audit coordination, and operational/risk reporting to management. Develop and maintain security architecture documentation, standards, technical runbooks, and operational procedures. Drive automation across cybersecurity systems for improved efficiency and resilience.<br>Qualifications:6-7 years of experience in Cybersecurity/IT Security/SOC operations with demonstrated expertise in security architecture and hands-on implementation Bachelor’s degree in IT, Computer Science, Engineering or related field Hands-on expertise in 4+ security platforms: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, SIEM, Multi-Cloud Security (AWS/GCP/Aqua Sec/Containerized), Vulnerability Management, Sandboxing, Email Gateway Fintech/banking background preferred. Knowledge of SAMA, NCA, PCI-DSS. 2+ certifications: CEH, CISM, CCSP, CISSP, or OSCP. SAMA/NCA certification process knowledge required.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br> Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br> Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br> Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br> Be aware of and adhere to applicable company policies when dealing with customer interactions<br> Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br> Maintain knowledge of resources and operational procedures<br> Collaborate with team members to strive for continuous improvement<br> Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of customer service experience<br>- Speak, write, and read fluently in English<br>- Experience with Microsoft Office products and applications<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in French<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Company Description ANŪT Cairo is a lifestyle brand founded in 2024, celebrating Egypt’s heritage and craftsmanship and inspired by the ancient Goddess Nűt. The brand showcases unique, handcrafted designs, offering timeless pieces that bring the warmth and magic of Egyptian culture into the home.<br>We are looking for an Art Gallery Sales Specialist to represent the brand in a unique, carefully curated environment.<br>Role Description The Art Gallery Sales Specialist is a full-time, on-site role based in Downtown, Cairo, Egypt. This role involves welcoming visitors, providing knowledgeable guidance on ANŪT Cairo’s collections, and offering context on the cultural significance and craftsmanship of each piece. The specialist will handle day-to-day sales activities, including customer consultations, transaction processing and upkeep of gallery displays to ensure a visually compelling and organized space. The role includes building lasting relationships with clients, capturing visitor information for follow-up, and supporting private viewings or special events. The specialist will also collaborate with the team on merchandising ideas, provide feedback on customer preferences, and help implement gallery promotions and initiatives that align with the brand’s mission.<br>Job Role:Customer Experience & Sales- Achieve individual and gallery sales targets through consultative selling, up-selling, and cross-selling.- Build strong relationships with customers and clients.- Understand customer needs and guide them through their selection.<br>Product & Brand Knowledge- Develop strong knowledge of the products, brands, and stories represented in the gallery.- Confidently communicate each piece’s story, inspiration, craftsmanship, materials, and value.- Continuously develop knowledge of art, design, and Egyptian craftsmanship.<br>Gallery Operations- Maintain high standards of gallery presentation, cleanliness, and product display.- Ensure products are handled and presented with care.- Follow procedures related to sales, payments, inventory, and loss prevention.- Support gallery events, launches, and daily operations.- Work closely with the Retail Manager and relevant teams to ensure smooth operations.<br>Qualifications and Key Requirements We’re looking for candidates who have:* 1-2 years of sales experience, preferably in art, luxury, fashion, design, hospitality, or premium retail* Strong communication and relationship-building skills* Fluent English* Genuine interest in art and design* Professional, presentable & detail-oriented* Bachelor’s degree* Art/Fine Arts background is a plus<br>What We Offer✔ Competitive salary + commission✔ Comprehensive on-boarding and product training✔ Medical insurance✔ Career development opportunities✔ A creative and collaborative working environment and Exposure to art, design, craftsmanship, and a growing Egyptian brand<br>Who We’re Looking For A confident, engaging, and customer-focused sales professional with a genuine appreciation for art, design, and craftsmanship. Someone who can connect with clients, tell the story behind each piece, and turn a visit to the gallery into a memorable experience — while delivering strong sales results.<br>If you have a passion for art, design, craftsmanship, and people, we’d love to hear from you.<br>???? Apply now: please send your resume to: shorouk@anutcairo.com, and include (Art Gallery Sales Specialist) in the subject

Job Purpose:<br>Execute field audit visits across company branches according to the approved auditplan, evaluate compliance with operational policies and procedures, verify theaccuracy of operational sheets, updates, and processes, and prepare accurate auditreports that support continuous improvement and operational excellence.<br>Key Responsibilities:<br>- Conduct field audit visits according to the approved audit plan.- Execute the Audit Checklist and ensure all required audit procedures are completed.- Assess compliance with company policies, procedures, and operational standards.- Evaluate the quality of operational processes, products, and services across branches- Verify the accuracy of operational sheets, updates, and operational processes.- Ensure compliance with newly launched products, operational initiatives, and company guidelines across branches.- Prepare the initial audit report following each field visit.- Submit audit reports within the agreed timeline.- Implement any feedback requested by the audit lead before report finalization.- Maintain confidentiality of company information and data.- Perform audit activities with integrity, professionalism, and objectivity.- Comply with all audit operations policies and procedures.- Participate in team meetings and knowledge-sharing sessions.- Contribute to the enhancement of audit tools, checklists, and processes.- Perform any additional tasks assigned by the Audit Lead or Audit Operations Manager.<br>Qualifications- Bachelor's degree in commerce, business administration, accounting, or a related field.- 1–3 years of experience in Operations, Field Operations, Audit, Quality Assurance,Compliance, or related function.- Previous field experience is highly preferred. Technical Skills- Proficiency in Microsoft Excel.- Ability to prepare professional reports and analyze operational data. Core Competencies- Strong analytical and problem-solving skills.- High attention to detail.- Effective communication skills.- Time management and prioritization.- Ability to work under pressure.- Teamwork and collaboration.<br>Other Requirements:- Willingness to travel frequently across all governorates.- Flexibility to work in different locations based on the audit plan

ABOUT Thrivve Thrivve is a Saudi fintech building a more accessible financial and mobility ecosystem across the Kingdom. Today, we serve thousands of drivers and delivery partners powering platforms such as Uber, Amazon, Noon, Hunger Station, and others—helping them access vehicles, earn more sustainably, and build greater financial independence. Through financial products, flexible vehicle access, and ownership solutions such as Drive-to-Own, we are creating new ways for people to access opportunity, build income, and move forward.<br>HOW WE WORKFour principles shape how we operate:Speed: Prioritize intelligently, move with urgency, and raise risks early. Impact: Focus on measurable outcomes—not activity. Communication: Be clear, direct, respectful, and timely. Ownership: Take responsibility from problem or opportunity through to the final result. We are building a high-trust, high-performance environment where people are expected to think, act, collaborate, and continuously improve.<br>ABOUT THE ROLEThrivve is looking for a Junior Treasury Specialist to join our Finance team. This is a great opportunity for a fresh graduate or junior finance professional looking to build hands-on experience across treasury, payments, banking operations, reconciliations, and Accounts Payable. You’ll be part of the team responsible for making sure payments are processed accurately, followed up properly, and completed on time.<br>WHAT YOU’LL DO• Execute and track day-to-day company payments• Support bank transfers and treasury transactions• Monitor pending payments and follow up until completion• Support bank reconciliations and transaction matching• Review payment requests, approvals, and supporting documents• Support Accounts Payable activities• Maintain accurate payment and treasury records• Coordinate with Finance and Operations on time-sensitive payments• Escalate payment issues, missing approvals, or banking delays early<br>WHAT WE’RE LOOKING FOR• Bachelor’s degree in Accounting, Finance, or a related field• Fresh graduates are welcome to apply• 0–2 years of experience in Treasury, Accounts Payable, Accounting, or similar• Good Excel skills• Strong attention to detail and numerical accuracy• Organized with strong follow-up skills• Comfortable working in a fast-moving environment• Good Arabic and English communication skills• Willingness to work rotational shifts

About Us<br><br>Remote Pass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.<br><br>By streamlining global hiring, onboarding, payroll, and compliance, Remote Pass empowers organizations to build high-performing remote teams. Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.<br><br>We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.<br><br>About the Role:<br><br>As we continue to scale rapidly across global markets, we're looking for an experienced Employee Experience Specialist to join our growing team and support operations across the EMEA region.<br><br>This role is ideal for someone with 4+ years of experience in HR Operations, onboarding/offboarding and lifecycle management, or global employment support, who thrives in fast-paced, high-growth environments and enjoys solving complex operational and people-related challenges across multiple jurisdictions.<br><br>We're looking for a proactive, detail-oriented professional with strong communication skills, a problem-solving mindset, and the ability to navigate cross-border employment operations with confidence. You should be comfortable managing onboarding, employee support, compliance coordination, documentation, and stakeholder communication across different countries and time zones.<br><br>At Remote Pass, no two days are the same. We value ownership, adaptability, and people who genuinely care about delivering an exceptional employee experience while helping companies hire and manage talent globally.<br><br>If you enjoy working at the intersection of operations, compliance, and employee experience, and want to be part of a company shaping the future of global work, we'd love to hear from you.<br><br>Responsibilities:<br><br>Employee Support<br><br>Act as the first point of contact for employee queries via the ticketing system, especially related to onboarding and HR support across the EMEA region Escalate medium- and high-complexity issues to appropriate internal teams (EX, Payroll, Legal) when needed Maintain strong, professional communication with employees to ensure a smooth experience<br><br>Onboarding & Mobility (EMEA)<br><br>Support onboarding workflows for new hires across EMEA, ensuring compliance and coordination with internal teams and external partners Assist with mobility-related coordination (e.g. relocations, document management, employment documentation) Ensure onboarding documentation and procedures reflect EMEA-specific requirements<br><br>Administration & Organization<br><br>Manage open tickets, ensuring timely responses and accurate prioritization Keep records up to date across platforms like Monday.com, Dropbox, and HRISHelp organize internal documentation and training resources under the guidance of the EX Manager<br><br>Process Support & Continuous Improvement<br><br>Assist with operational tasks and process execution to ensure smooth daily workflows Identify trends in employee queries and provide input for improving processes and documentation Support EX team projects and initiatives as needed<br><br>Team Alignment & Growth<br><br>Collaborate closely with the Employee Experience team on routine tasks and projects Maintain strong working relationships with cross-functional teams and external stakeholders Receive ongoing mentorship and training to grow in scope and responsibility.. EM<br><br>Requirements<br><br>4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations, preferably with exposure to EMEA markets. Strong familiarity with employment operations and onboarding processes in countries such as:European Countries Africa GCC./Middle East Familiarity with onboarding processes and employment documentation in international contexts Strong organizational and multitasking skills; attention to detƒail is a must Excellent written and verbal communication in English Proficiency in using HRIS and collaboration tools (e.g., ticketing systems, Monday.com, Dropbox) Comfortable working in a fast-paced, fully remote team A proactive, service-oriented mindset with a genuine interest in people operations and global HR

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior IT Specialist <span>About the Role</span> <p>We are looking for a <strong>Senior IT Specialist</strong> to join our team and take ownership of our IT infrastructure, systems, security, and technical operations.</p><br> <p>The ideal candidate will have strong hands-on experience in <strong>IT administration, infrastructure, networking, cloud technologies, and cybersecurity</strong>, with the ability to identify risks, implement security measures, and ensure a reliable and secure IT environment.</p><br> Key Responsibilities <ul><li>Manage and maintain the company's IT infrastructure, systems, networks, and endpoints.</li><li>Monitor and maintain network performance, servers, workstations, and IT systems.</li><li>Implement and maintain <strong>cybersecurity policies, controls, and best practices</strong>.</li><li>Monitor security threats, vulnerabilities, and suspicious activities.</li><li>Conduct regular security assessments and recommend improvements.</li><li>Manage user access, permissions, authentication, and security controls.</li><li>Ensure proper endpoint protection, antivirus/EDR, firewall, and network security.</li><li>Support backup, disaster recovery, and business continuity processes.</li><li>Investigate and respond to IT security incidents when required.</li><li>Maintain IT documentation, security procedures, and asset records.</li><li>Ensure systems and software are regularly patched and updated.</li><li>Work with different departments to resolve technical issues and provide IT support.</li><li>Evaluate new technologies and recommend solutions that improve security, efficiency, and scalability.</li><li>Coordinate with external IT vendors and service providers when needed.</li><li>Ensure compliance with internal IT and information security policies.</li><li>Support IT projects, system implementations, and infrastructure upgrades.</li></ul> Requirements <ul><li><strong>4–6+ years of experience</strong> in IT administration, IT infrastructure, or a related technical role.</li><li>Strong hands-on experience with <strong>cybersecurity and information security</strong>.</li><li>Solid knowledge of networking concepts, TCP/IP, DNS, DHCP, VPNs, firewalls, and network security.</li><li>Experience with <strong>Windows Server, Active Directory, Microsoft 365</strong>, and endpoint management.</li><li>Knowledge of cloud environments such as <strong>Microsoft Azure or AWS</strong> is a strong advantage.</li><li>Experience with endpoint security, vulnerability management, access control, and security monitoring.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good understanding of IT security frameworks, policies, and best practices.</li><li>Experience handling security incidents and technical investigations.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently, prioritize tasks, and take ownership of IT operations.</li></ul> Preferred Qualifications <ul><li>Certifications such as <strong>CompTIA Security+, CEH, CISSP, CISM, CCNA, or Microsoft/Azure certifications</strong> are a plus.</li><li>Experience with SIEM, EDR/XDR, vulnerability scanners, or other security monitoring tools.</li><li>Experience in implementing or improving an organization's cybersecurity infrastructure.</li><li>Experience working in a fast-paced or growing organization.</li></ul> What We're Looking For <p>We're looking for someone who is not only technically strong but also <strong>security-minded, proactive, and solution-oriented</strong>. You should be comfortable taking ownership of IT operations, identifying potential risks before they become problems, and continuously improving our technology and security environment.</p><br> <p><strong>If you're passionate about IT, cybersecurity, and building secure and reliable technology environments, we'd love to hear from you.</strong></p><br> <br> <br> </div>

Join Our Dynamic Team as a Marketing Operations Manager: Help Empower Healthcare Professionals Worldwide!<br>Monthly Salary: up to 85,000 EGP based on experience and overall assessment<br>Working hours: Monday to Friday, 1:00 pm to 9:00 pm Sydney, Australia Time (4:00 am to 12:00pm Egypt Standard Time)<br>About Mediboost Mediboost is an Australian patient-growth marketing agency for dental and medical practices. We run 100+ campaigns across Australia with a global team across South Africa, Pakistan, the Philippines, Egypt and Greece, delivering websites, SEO, Google Ads, Meta Ads and copywriting. All clients and leadership are Australian, so delivery runs to AU business days.<br>Please note: We are looking for candidates with digital marketing agency experience, with a strong understanding of agency workflows, systems, and cross-team coordination. You should be technically fluent in marketing operations tools and processes, including campaign workflows, reporting/analytics platforms, and CRM or marketing automation systems.<br>What you'll own1. Daily delivery rhythm (core) Run the daily catch-up cadence across SEO, Google Ads, Meta Ads, Web Dev and Copywriting: what's due today, what slipped, who's blocked, what gets reprioritised. Prepare the pre-standup exception brief and an end-of-day movement check: closed vs newly overdue, per-person slip rate, zero-activity flags. Chase dependencies and client-side inputs before they become misses ("waiting on client" older than two weeks is your problem, not the specialist's).<br>2. Board hygiene and the review queuemonday.com is our system of record. You keep it truthful: every open item has an owner, a reviewer, a due date and a realistic estimate rolled up from sub-tasks. Clear the review backlog: enforce a named reviewer before anything enters review, separate "For Review" from "Done", and escalate ageing sign-offs. Weekly hygiene sweep: duplicates, unassigned items, stale TBCs, checklists with no sub-tasks, items untouched 60+ days, group-vs-status mismatches.<br>3. QA gates and SOPsEnforce the existing pre-client QA checkpoints for web builds, blog publishing, campaign launches and reporting files — no deliverable reaches a client having skipped its gate. Own and improve SOPs and handoff definitions between departments; fix the intake form when it produces duplicate or vague requests, rather than cleaning up after it. Build templates and light automations that remove repeat manual work.<br>4. Cross-team coordination Be the single coordination point between Client Success (account managers and support), the delivery teams, and Web Dev/QA. Sequence work correctly across time zones (SEO in Pakistan, Ads in Pakistan/Philippines, Client Success in South Africa/Philippines, clients in Australia) and make sure commitments made to clients are ones delivery can meet. Keep decisions and changes documented in the relevant board item, not in chat.<br>5. Operational reporting Report weekly on delivery timeliness, cycle time, overdue at item level, review-queue depth, QA pass rate, estimate coverage and capacity/utilisation. Surface at-risk clients and recurring friction with a proposed fix, not just a number. Flag campaign performance anomalies to the responsible specialist and track that a response actually happened; diagnosis and strategy stay with the discipline leads.<br>6. Team support Day-to-day guidance and accountability with specialists and team leads; help new hires ramp on our boards, SOPs and QA standards. Feed factual delivery evidence into performance check-ins run by leadership.<br>Qualifications5+ years in marketing operations, delivery or project management in an agency; multi-discipline teams. Deep, hands-on monday.com (boards, subitems, mirrors, dashboards, automations). Asana/Trello/Click Up exposure is a bonus, not a substitute. Strong working knowledge of SEO, Google Ads, Meta Ads, Word Press builds and copywriting to sequence, QA and question the work Comfortable running a daily operating rhythm across time zones and holding senior specialists to commitments without authority over their craft. Analytical: can read a delivery board and a performance dashboard and say what to do differently tomorrow. Process designer, not just a task-shuffler: you fix the system that produced the mess. Healthcare or regulated-industry marketing experience is an advantage.<br>Hiring Process:Recorded self interview Role Assessment Initial Interview with the Dept. Lead Final Interview with the Director Previous employment verification

Company Description ALMehwar Hospital is a modern healthcare institution committed to guiding patients toward better health and well-being. Supported by an extensive team of medical experts across multiple specialties and supervised by respected professionals such as Dr. Hazem Abdelazim, the hospital delivers high-quality, patient-centered care. With more than 9 operating theaters, 85 beds, 28 ICU units, and 8 outpatient clinics, ALMehwar is equipped to handle a wide range of medical needs. The hospital provides comprehensive services around the clock, emphasizing safety, comfort, and clinical excellence for every patient.<br>Role Description The Planning and Follow-Up Specialist is a full-time, on-site role based at ALMehwar Hospital in 6th of October. This role is responsible for coordinating operational plans, tracking progress against targets, and ensuring timely execution of departments’ action items. Day-to-day tasks include collecting and analyzing performance data, preparing reports and dashboards, and following up with clinical and administrative teams to resolve delays or issues. The specialist will support resource planning, help align departmental activities with hospital objectives, and maintain clear communication with stakeholders. Collaboration with finance, customer service, and medical staff is essential to improve efficiency, patient experience, and overall service quality.<br>Qualifications<br> <br>Strong analytical skills, including data collection, interpretation, and performance monitoring. Planning and organizational skills, with experience in scheduling, prioritization, and project coordination. Effective communication abilities, both written and verbal, with skill in stakeholder coordination and reporting. Basic finance understanding to support budgeting, cost tracking, and resource utilization analysis. Customer service orientation, with a focus on patient satisfaction and responsive follow-up. Attention to detail, problem-solving mindset, and ability to work under time constraints. Proficiency in MS Office (Excel, Word, Power Point) and familiarity with hospital or healthcare systems is an advantage. Bachelor’s degree in Business Administration, Healthcare Management, Finance, or a related field; prior experience in hospital operations or planning roles is preferred.