Operation Specialist Jobs in Egypt

Job Description We are looking for a Senior Personnel Specialist to join our HR team. The role is responsible for managing personnel administration activities and ensuring compliance with labor law and social insurance regulations. The role involves handling governmental procedures, coordinating with labor and social insurance authorities, managing employee records, and supporting all personnel-related operations to ensure smooth and compliant HR processes.<br>Key Responsibilities <br>Manage all personnel activities in accordance with labor law and company policies. Liaise with Labor Offices, Social Insurance Offices, and other governmental entities regarding personnel-related matters. Handle employee social insurance procedures, including registration, amendments, and terminations. Coordinate and complete labor and social insurance inspections and ensure compliance with governmental requirements. Manage and follow up on Medical Committee and Government Health Insurance procedures. Maintain accurate personnel records, employee files, and related documentation. Prepare and submit required governmental reports and official correspondence. Follow up on employee complaints, disputes, and personnel-related issues and ensure timely resolution. Ensure compliance with labor law, social insurance regulations, and internal policies. Support HR operations by providing accurate personnel data and documentation.<br>Requirements<br>Bachelor’s degree in business administration, Human Resources, Law, or a related field. Strong understanding of Egyptian Labor Law and Social Insurance regulations. Experience in dealing with governmental authorities and official procedures.3–4 years of experience in Personnel. Handle and coordinate Labor Office inspections and ensure compliance with labor regulations. Excellent communication and interpersonal skills. Strong problem-solving abilities. Teamwork and collaboration. High attention to detail

Company Overview GTCI Energy & Infrastructure is a growing company specializing in energy and infrastructure projects, delivering high-quality construction solutions through experienced teams and strong operational standards. The company is committed to supporting large-scale developments by maintaining efficient site operations and strong coordination between project teams.<br>We are currently looking to hire a Site HR, Admin & Accounting Specialist to support HR, administrative, and financial operations at one of our project sites.<br>???? Location: Juhaynah – High Speed Station - Sohag<br>Responsibilities Manage HR, administrative, and financial activities at the project site. Coordinate employee attendance, leaves, and timesheets for site staff. Maintain HR records and ensure proper documentation for site employees. Support recruitment and onboarding processes for site personnel. Handle employee inquiries and support basic employee relations at the site. Oversee site administrative services such as accommodation, transportation, and office facilities when required. Record and monitor daily financial transactions related to site operations. Manage site petty cash and ensure proper documentation of all expenses. Prepare and review payment requests, invoices, and supporting documents. Track site expenses and maintain accurate financial records. Coordinate with Head Office HR and Finance departments regarding reports and procedures. Ensure compliance with company policies, financial procedures, and site regulations.<br>Qualifications Bachelor’s degree in Business Administration, Accounting, or a related field.3–5 years of experience in HR, administration, or accounting roles, preferably in the construction industry. Good knowledge of HR processes and basic accounting practices. Proficiency in MS Office (Excel, Word, Outlook). Strong organizational and communication skills.

Quality Assurance Specialist – BPOLocation: Maadi, Cairo Employment Type: Full-Time<br>Responsibilities Monitor and evaluate customer interactions through calls, chats, and emails. Conduct quality audits according to company standards and KPIs. Identify performance gaps and provide detailed, constructive feedback. Prepare and maintain quality reports and performance dashboards. Work closely with Operations and Training teams to identify recurring issues. Ensure compliance with company policies, procedures, and client requirements. Participate in calibration sessions to maintain consistent quality standards. Track quality trends and recommend corrective and preventive actions. Escalate critical quality issues when necessary. Support continuous improvement initiatives across the account. Requirements1–2 years of experience in Quality Assurance within a BPO/Call Center environment. Strong knowledge of quality monitoring processes and BPO KPIs. Excellent communication and analytical skills. Good attention to detail.

Snow Fresh Egypt is looking for a motivated and experienced Export Specialist to join our growing team and support our expanding international business operations.<br>Key Responsibilities✅ Manage export orders from confirmation to shipment✅ Prepare and review export documentation✅ Coordinate with shipping lines, freight forwarders, and customs agents✅ Follow up with international customers regarding orders and deliveries✅ Ensure compliance with export regulations and customer requirements<br>Requirements✔ Minimum 2 years of experience in export operations and international trade✔ Excellent communication and negotiation skills✔ Good command of English (written and spoken)✔ Proficiency in Microsoft Office and export management systems✔ Alexandria residents only<br>???? Location: Km 57, Cairo–Alexandria Desert Road, Beheira, Egypt???? Please send your CV to: export@snowfresh-eg.com

Role Description This is a hybrid role, based in Qesm El Nozha, As a Sales Specialist, you will be responsible for engaging with customers to understand their needs and recommend suitable products. Daily tasks include managing sales operations, ensuring high levels of customer satisfaction, providing product training, and achieving sales targets. You will also play a role in implementing and improving sales strategies to drive revenue growth.<br>Qualifications Strong skills in Communication and Customer Service to build relationships and ensure customer satisfaction Experience and proficiency in Sales and Sales Management Ability to provide product Training and guidance to both team members and customers Proven ability to meet sales goals and identify growth opportunities Exceptional organizational and multitasking abilities Bachelor’s degree in Marketing, Business Administration, or a related field is preferred

Role Description This is a hybrid role, based in Qesm El Nozha, As a Sales Specialist, you will be responsible for engaging with customers to understand their needs and recommend suitable products. Daily tasks include managing sales operations, ensuring high levels of customer satisfaction, providing product training, and achieving sales targets. You will also play a role in implementing and improving sales strategies to drive revenue growth.<br>Qualifications Strong skills in Communication and Customer Service to build relationships and ensure customer satisfaction Experience and proficiency in Sales and Sales Management Ability to provide product Training and guidance to both team members and customers Proven ability to meet sales goals and identify growth opportunities Exceptional organizational and multitasking abilities Bachelor’s degree in Marketing, Business Administration, or a related field is preferred

Company Description Mandarin Cruise Line operates The Grand Mandarin and The Royal Mandarin, two premium Nile cruises positioned between Luxor and Aswan. The company is known for disciplined design, operational precision, and consistently high service standards. Every aspect of the onboard experience is carefully planned to deliver clarity, control, and comfort for guests. Details are integral to the cruise concept, resulting in environments where design and execution are closely aligned. Team members join a culture that values thoughtful craftsmanship and excellence in hospitality.<br>Role Description The FF&E Specialist is a full-time, on-site role based in Cairo, Egypt, supporting the design, procurement, and maintenance of furniture, fixtures, and equipment for Mandarin Cruise Line vessels and associated facilities. This role manages FF&E selections in line with brand standards, prepares specifications, and coordinates with designers, suppliers, and contractors to ensure timely delivery and installation. The FF&E Specialist oversees quality checks, monitors inventory and lifecycle of assets, and updates documentation, schedules, and budgets. Day-to-day responsibilities include reviewing design intent, sourcing materials and products, negotiating with vendors, tracking orders, and collaborating with operations and maintenance teams to address repairs, replacements, and upgrades. The role also supports periodic refurbishment projects and contributes to continuous improvement of guest-facing environments.<br>Qualifications Demonstrated experience with FF&E planning, specification, and coordination for hospitality, cruise, or related environments. Strong skills in vendor sourcing, pricing analysis, negotiation, and purchase order management. Ability to read and interpret interior design drawings, layouts, and technical documentation related to furniture and finishes. Competence in tracking inventory, managing asset registers, and coordinating installation and maintenance activities. Proficiency with project management tools, spreadsheets, and documentation for scheduling and budget tracking. Attention to detail, strong organizational skills, and the ability to manage multiple projects and deadlines simultaneously. Effective communication and collaboration skills to work with design, operations, procurement, and external suppliers. Previous experience in hospitality, marine, or cruise ship environments is highly beneficial. Bachelor’s degree or diploma in Interior Design, Architecture, Hospitality Management, or a related field preferred. Fluency in English required; Arabic language skills are an advantage.

Company Description Soft Trend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients maximize profits by leveraging state-of-the-art technology solutions to reduce costs and improve efficiency. With strong expertise in the information technology field, Soft Trend is committed to understanding and meeting customers’ needs in the most effective way. The company aims to become a market leader in IT by delivering reliable, tailored solutions and building long-term relationships. Team members join an environment that values innovation, service quality, and continuous improvement.<br>Role Description The Guest Relations Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for welcoming and assisting visitors, clients, and partners, ensuring a positive and professional experience from arrival through departure. Day-to-day tasks include managing front-desk operations, responding to inquiries in person, by phone, and via email, and directing guests to the appropriate departments or team members. The Guest Relations Specialist will handle guest feedback, support customer service initiatives, and collaborate with sales and support teams to enhance overall customer experience. Additional responsibilities include maintaining accurate visitor records, coordinating meeting room schedules, and following company procedures to ensure a safe, organized, and friendly environment.<br>Qualifications<br> Strong Guest Relations and Customer Experience skills, with a focus on creating welcoming and professional interactions. Proven Customer Service and Communication skills, including clear verbal and written communication in a business environment. Basic understanding of Sales and the ability to support cross-selling or upselling opportunities when interacting with guests. Ability to manage front-desk operations, handle multiple tasks, and remain calm under pressure. Proficiency with office software and communication tools; experience with CRM or ticketing systems is an advantage. Previous experience in guest relations, hospitality, customer service, or a similar client-facing role is preferred. High level of professionalism, reliability, and attention to detail, with a customer-centric mindset. Relevant diploma or bachelor’s degree in Business, Hospitality, Communications, or a related field is beneficial.

Company Description Mandarin Cruise Line operates The Grand Mandarin and The Royal Mandarin, two premium Nile cruises positioned between Luxor and Aswan. The company is known for disciplined design, operational precision, and consistently high service standards. Every aspect of the onboard experience is carefully planned to deliver clarity, control, and comfort for guests. Details are integral to the cruise concept, resulting in environments where design and execution are closely aligned. Team members join a culture that values thoughtful craftsmanship and excellence in hospitality.<br>Role Description The FF&E Specialist is a full-time, on-site role based in Cairo, Egypt, supporting the design, procurement, and maintenance of furniture, fixtures, and equipment for Mandarin Cruise Line vessels and associated facilities. This role manages FF&E selections in line with brand standards, prepares specifications, and coordinates with designers, suppliers, and contractors to ensure timely delivery and installation. The FF&E Specialist oversees quality checks, monitors inventory and lifecycle of assets, and updates documentation, schedules, and budgets. Day-to-day responsibilities include reviewing design intent, sourcing materials and products, negotiating with vendors, tracking orders, and collaborating with operations and maintenance teams to address repairs, replacements, and upgrades. The role also supports periodic refurbishment projects and contributes to continuous improvement of guest-facing environments.<br>Qualifications<br> Demonstrated experience with FF&E planning, specification, and coordination for hospitality, cruise, or related environments. Strong skills in vendor sourcing, pricing analysis, negotiation, and purchase order management. Ability to read and interpret interior design drawings, layouts, and technical documentation related to furniture and finishes. Competence in tracking inventory, managing asset registers, and coordinating installation and maintenance activities. Proficiency with project management tools, spreadsheets, and documentation for scheduling and budget tracking. Attention to detail, strong organizational skills, and the ability to manage multiple projects and deadlines simultaneously. Effective communication and collaboration skills to work with design, operations, procurement, and external suppliers. Previous experience in hospitality, marine, or cruise ship environments is highly beneficial. Bachelor’s degree or diploma in Interior Design, Architecture, Hospitality Management, or a related field preferred. Fluency in English required; Arabic language skills are an advantage.

Company Description Masarat Tech is a leading Fintech and IT development company with over two decades of experience serving clients across multiple industries and countries. The company focuses on building innovative, customer-centric systems and platforms that streamline operations and enhance business efficiency. Masarat Tech specializes in robust systems, ERB, and Saa S portals, delivering tailored solutions that match each client’s specific needs. The organization also develops blockchain and crypto platforms, leveraging decentralized technologies to support secure and modern digital solutions. Masarat Tech values collaboration, transparency, and continuous innovation, aiming to empower clients in a rapidly evolving digital landscape.<br>Role Description The Customer Service Specialist is a full-time, on-site role based in 6th of October. This role involves responding to customer inquiries via phone, email, and chat, resolving issues promptly, and providing clear information about Masarat Tech’s products and services. The specialist will document interactions in the CRM system, follow up on open cases, and escalate complex problems to the appropriate internal teams. Daily responsibilities also include coordinating with technical and operations teams to ensure accurate resolutions, gathering customer feedback, and contributing to the continuous improvement of service processes. The role requires maintaining a professional, courteous demeanor at all times and supporting a positive customer experience in a fast-paced technology-driven environment.<br>Qualifications<br> Strong customer service and client support skills, including active listening, empathy, and problem-solving. Excellent verbal and written communication skills in English; additional language proficiency is an advantage. Basic understanding of Fintech, IT systems, Saa S platforms, and familiarity with blockchain or crypto concepts is beneficial. Proficiency in using CRM tools, ticketing systems, and standard office software (e.g., email, spreadsheets, documentation tools). Ability to manage multiple inquiries, prioritize tasks, and work accurately in a time-sensitive environment. Strong teamwork and collaboration skills, with the ability to coordinate effectively with technical and non-technical colleagues. Previous experience in customer support, call center, or client-facing roles, preferably in technology or financial services. Relevant diploma or bachelor’s degree in business, communications, information technology, or a related field is preferred.

Senior Talent Acquisition Specialist Scope The Senior Talent Acquisition Specialist is responsible for managing complex recruitment assignments, maintaining strong client relationships, and delivering top-quality candidates across various industries and international markets. The role also provides guidance and support to junior recruiters.<br>Key Responsibilities Recruitment Operations Manage full-cycle recruitment for multiple clients and positions. Source candidates using the right channels, right talent pools with the relevant way. Find the right candidates that matches client’s culture & technical requirements. Conduct screening, competency-based interviews, and candidate assessments. Schedule interviews and coordinate recruitment activities. Build pipelines for niche, technical, executive, and hard-to-fill roles. Ensure accurate reporting to stakeholders & line managers. Maintain excellent candidate experience throughout recruitment process. Client Management Work directly with clients to understand hiring requirements. Assess client culture, client requirements, map salaries, and draft JDs. Ensure client satisfaction rate is above 95%. Provide market insights and recruitment recommendations. Deliver high-quality candidate shortlists within agreed SLAs. Maintain a professional communication with clients to sustain & enhance client engagement. Talent Pipeline Management Maintain active candidate databases and talent communities. Develop proactive sourcing strategies for future hiring needs. Track recruitment progress through ATS systems.<br>Team Support Mentor and support Talent Acquisition Specialists. Share sourcing techniques and best talent acquisition practices. Assist direct managers in achieving team objectives from operations perspective by supporting Juniors.<br>Requirements Education Bachelor's degree in Human Resources, Business Administration, Psychology, or equivalent. Experience2–3 years of Talent Acquisition experience. Experience in agency recruitment or outsourcing environments preferred. Proven experience recruiting mid-level and senior-level positions. Technical Requirements End-to-end recruitment expertise. Advanced sourcing techniques:Linked In Recruiter Boolean Search Headhunting Networking Talent Mapping IT Recruitment Technical Recruitment Corporate Hiring Executive Search ATS experience. Core Competencies Candidate assessment. Negotiation skills. Employer branding support. Recruitment reporting. Account management. Client-facing communication.<br>What We Offer Hybrid Work Model: 3 days onsite & 2 days remote after onboarding. Commission-based scheme. Medical insurance coverage. Training allowance to support your professional development. Clear career growth path within a fast-growing organization. Marriage bonus. Child bonus.

Company: Midea Group Website: https://www.midea.comJob Title: Senior Logistics Specialist Location: Giza, Egypt Working Hours: 8:00 AM – 4:00 PM (Monday – Friday) Salary: USD 500 – 1,000/month<br>Job Overview Midea Group is seeking a highly motivated and detail-oriented Senior Logistics Specialist to manage and optimize import and export operations. The ideal candidate will have strong experience in international logistics, customs procedures, and supplier coordination, ensuring smooth and efficient supply chain operations. Key Responsibilities1. Import Operations Coordinate with logistics agents to ensure ACID is applied accurately and on time before shipment loading. Monitor international transportation status and proactively identify delay risks. Apply and track FORM4 to ensure readiness before shipment arrival at port. Track customs clearance progress and manage risk alerts. Coordinate PTW transportation and ensure smooth cargo movement. Prepare and update daily import tracking reports. Maintain supplier relationships and evaluate monthly KPI performance. Review supplier invoices and coordinate with Finance for payment tracking. Work closely with factories and agents to resolve urgent operational issues.2. Export Operations Identify logistics solutions and arrange space booking for export shipments from Egypt. Coordinate timely truck loading at factories with logistics partners. Prepare export documentation, including Commercial Invoice (CI) and Packing List (PL). Prepare and update daily export tracking reports. Maintain supplier relationships and conduct monthly KPI evaluations. Collaborate with factories and agents to handle urgent export-related issues. Qualifications & Requirements Bachelor’s degree or equivalent experience in Logistics, Supply Chain, or related field. Minimum 3 years of experience in logistics, import/export, or customs operations. Strong understanding of international shipping processes and documentation. Excellent cross-functional communication and coordination skills. Fluent in English and local language (both written and spoken). Strong teamwork mindset with the ability to work collaboratively. Self-motivated, proactive, and capable of working independently. Preferred Skills Experience working with international logistics agents and customs authorities. Strong problem-solving and risk management abilities. High attention to detail and organizational skills.

Location: Milteks Egypt – 6th of October City Job Summary We are looking for a hands-on IT Specialist to support and maintain the IT infrastructure and end-user systems within our textile manufacturing facility in Egypt. The successful candidate will work closely with factory and office teams to ensure the reliable operation of servers, network infrastructure, computers, printers, security systems, and business applications. This role focuses on daily IT operations, user support, troubleshooting, system administration, cybersecurity, backup management, and continuous improvement of the company's IT environment. Qualifications Bachelor's degree or diploma in Computer Engineering, Information Technology, Computer Science, or a related field. Experience in IT infrastructure administration, system administration, or technical support roles. Good knowledge of Windows Server, Active Directory, DNS, DHCP, and related server services. Experience with network infrastructure including Switches, Routers, Access Points, VLANs, VPNs, and Firewall administration. Familiar with domain management, user account creation, access rights management, and user administration. Experience with backup solutions, disaster recovery, and business continuity processes. Strong troubleshooting and problem-solving skills with a customer-oriented mindset. Ability to work independently and take ownership of assigned tasks. Good communication skills in English or Turkish. Key Responsibilities Install, maintain, and support servers, computers, printers, scanners, and other IT equipment across the factory and office environment. Provide first-level support for hardware, software, network, and connectivity issues, ensuring timely resolution of user requests. Monitor and maintain company backup systems and verify that backups are completed successfully and transferred to the central location when required. Manage firewall, antivirus, and endpoint security systems to ensure the security of company IT infrastructure. Maintain IT asset inventory including hardware, software licenses, and consumables. Support IT procurement activities by providing technical specifications and recommendations for required equipment and software. Create, modify, and manage user accounts, permissions, and access rights within the company domain environment. Monitor network performance and assist in maintaining stable and secure network operations. Support implementation of IT policies, security standards, and best practices. Coordinate with headquarters IT teams on infrastructure, security, and system-related projects when required.

Job Summary:<br><br>We are seeking a proactive and technically skilled Data Operations & Support Specialist to oversee the day-to-day management of data processes and ensure the reliability, performance, and quality of data systems. The ideal candidate will have strong SQL expertise, a solid understanding of operational support workflows, and experience in monitoring and troubleshooting database and batch processing environments.<br><br>Key Responsibilities:<br><br> Monitor and manage daily data loads, ETL jobs, and scheduled batch processes to ensure timely and successful execution. Identify, analyze, and troubleshoot data-related issues and system errors, coordinating with technical teams to ensure swift resolution. Ensure data availability, integrity, and quality to support business reporting and analytics needs. Maintain and improve operational runbooks, document procedures, and standard operating processes for data support activities. Collaborate with data engineering, analytics, and infrastructure teams to escalate and resolve complex incidents. Participate in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements. Assist in performance tuning of database queries and job optimization for improved system efficiency. <br><br>Requirements<br><br>Technical Skills & Qualifications:<br><br> Strong proficiency in SQL for querying, validation, and issue investigation. Experience with database performance monitoring, analysis, and troubleshooting. Familiarity with job scheduling tools (e.g., Control-M, Autosys, Cron, Airflow) and ETL workflows. Understanding of incident, problem, and change management frameworks (e.g., ITIL practices). Basic scripting knowledge (e.g., Shell, Python) is a plus. Exposure to cloud data environments (e.g., AWS, Azure, or GCP) is advantageous. <br><br>Preferred Qualifications:<br><br> Bachelor's degree in computer science, Information Technology, or a related field. 2+ years of experience in data operations, technical support, or database administration. Strong attention to detail, problem-solving abilities, and ability to work under pressure in a fast-paced environment. Good communication skills to collaborate effectively across technical and business teams. <br><br>Why Join Us?<br><br>You'll be part of a critical data support function that ensures uninterrupted access to reliable data across the organization. If you're driven by operational excellence and take pride in maintaining system stability and data quality, we want to hear from you.

Company Description<br> <br>Octopii provides all-in-one management solutions specifically tailored for businesses in the healthcare, beauty, and wellness sectors. By streamlining operations, Octopii enables companies to improve efficiency and fuel growth. Our platform empowers businesses with tools designed to meet their unique needs, serving as a reliable partner for business success. At Octopii, we are committed to helping businesses elevate their performance and achieve sustainable development.<br><br> Role Description<br> <br>Octopii is seeking a full-time Telesales Specialist for its on-site location in Cairo. The Telesales Specialist will engage potential and existing customers via phone to promote the company's solutions, handle inbound and outbound calls, and address customer inquiries and concerns. The role involves building relationships with clients, following up on leads, closing sales, and maintaining accurate records of customer interactions and sales activities. The specialist will also provide product training and support to customers as needed.<br><br> Qualifications<br> <br>Proficiency in Customer Service and Customer Support Strong Communication skills, including verbal and written communication Sales and negotiation skills, with experience in meeting and exceeding sales targets Ability to provide Training and guidance to clients High level of interpersonal skills and ability to build rapport quickly Problem-solving skills and adaptability in fast-paced environments Previous experience in telesales or a related field is an advantage Fluency in Arabic and English is preferred

Job Title: e Commerce Specialist Reports To: MT Manager Business Unit: Commercial Function: Sales Grade: L05Location: EGYPT<br>Operating Context The e Commerce Specialist – Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across e Commerce and omni-channel platforms. Egypt represents a fast-evolving digital retail landscape characterized by:Rapid growth of online retail channels Increasing competition for digital shelf visibility Strong price sensitivity and promotional intensity Growing importance of digital marketing and data analytics The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.<br>Purpose of the Job The e Commerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key e Commerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.<br>Key Roles and Responsibilities Business & Revenue Growth Drive revenue growth across all assigned e Commerce accounts in Egypt. Support the development and execution of digital sales strategy in line with AOP. Manage account-level P&L, forecasting, and profitability. Monitor performance versus targets and implement corrective actions where needed. Account & Portal Management Manage end-to-end relationship with assigned online retail partners. Oversee portal operations including product listings, pricing, content accuracy, and promotional activations. Ensure timely execution of trade plans and digital campaigns. Optimize assortment, availability, and digital shelf positioning. Digital Marketing & Optimization Lead SEO initiatives to enhance product discoverability and conversion. Support digital marketing campaigns to drive traffic and sales. Monitor campaign performance and optimize ROI. Collaborate on CRM, social media, and online brand activation initiatives. Customer Experience & Complaint Handling Ensure optimized product content, images, and descriptions. Act as primary owner of e Commerce-related complaints across all digital channels. Investigate customer dissatisfaction cases and implement corrective actions. Ensure high standards of customer satisfaction and timely issue resolution. Analytics & Reporting Analyze sales trends, promotional effectiveness, and customer behavior. Build and maintain dashboards for daily operations and performance tracking. Provide actionable insights and performance reports to management. Cross-Functional Collaboration Work closely with Sales, Marketing, Supply Chain, and Customer Service teams. Support development of omni-channel and digital growth initiatives. Coordinate product launches and promotional rollouts in digital channels.<br>Key Performance Indicators (KPIs) Revenue growth versus target in Egypt Achievement of sales forecast and profitability targets Digital marketing ROI and campaign effectiveness Improvement in conversion rate and traffic growth Accuracy of forecasting and reporting Digital shelf compliance and product availability Complaint resolution time and customer satisfaction Contribution to omni-channel growth strategy<br>Travel Requirements Minimal travel within Egypt (as required).<br><br>Requirements Experience2–5 years of experience in e Commerce or digital sales roles. Experience within FMCG / Beverage industry preferred. Experience managing online retail accounts and digital marketing initiatives.<br>Knowledge Strong understanding of e Commerce operations and portal management. Knowledge of SEO, digital marketing, CRM, and performance analytics tools. Understanding of pricing, trade investment, and promotional planning. Fluent in English; Arabic preferred.<br>Qualifications Bachelor’s Degree in Sales, Marketing, Business Administration, or related field OR equivalent professional experience.<br>Accountability Indicators Achievement of digital revenue and profitability targets Effective management of trade investments and marketing budgets Accurate forecasting and performance reporting Optimized digital presence and product visibility High customer satisfaction standards Compliance with commercial and governance policies

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Purpose &amp; Overall Relevance for the Organization:</b> This hybrid role is responsible for both cataloging, master data management, and financial file settlements across DPC platforms for the EMC Global Partner Program. The specialist ensures business readiness by managing product data, operational processes, and financial settlements, working closely with cross-functional teams to drive operational excellence.</p><p><b>Key Responsibilities:</b></p><ul><li>Create and manage cataloguing templates for all partners to ensure timely PDP (Product Detail Page) creation and product image linkage for DPC platforms.</li><li>Create master data for all DPC (third-party eCommerce) platforms, ensuring all articles are live and accurately listed.</li><li>Ensure accuracy and completeness of product information including descriptions, images and specifications</li><li>Title &amp; naming optimizations to improve product discoverability on platform</li><li>Adress and resolve issues related to product listings in a timely manner</li><li>Manage end-to-end seller portal processes, including attribute and image creation</li><li>Understand and execute the financial reconciliation process for all partners, ensuring settlement files are uploaded to SAP and errors are resolved in collaboration with finance teams.</li><li>Liaise with DPC platforms to address and resolve settlement file errors.</li><li>Review and submit all invoices related to DPC platforms and external vendors to finance teams.</li><li>Raise purchase orders (PO), proforma invoices (PI), and invoices for packaging materials as per business demand.</li></ul><p><b>Key Relationships:</b></p><ul><li>Hub Master Data management teams</li><li>Cluster Finance teams</li><li>DPC</li><li>Merchandising teams</li><li>SCM Team</li></ul><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Strong understanding of cataloguing, master data management, and financial reconciliation processes.</li><li>Excellent communication skills; ability to work with stakeholders across geographies.</li><li>Experience in cross-functional environments with diverse stakeholders.</li><li>Innovative mindset, encouraging change and personal ownership.</li><li>Understanding of retailer operational processes and metrics.</li><li>Fluent in English &amp; Arabic, both verbal and written.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requisite Education and Experience / Minimum Qualifications:</b></p><ul><li>3+ years of professional experience.</li><li>Experience in ecommerce marketplace</li><li>Experience in the sportswear industry is a plus</li></ul><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><ul><li><b>COURAGE:</b> Speak up when you see an opportunity; step up when you see a need.</li><li><b>OWNERSHIP:</b> Pick up the ball. Be proactive, take responsibility and follow-through.</li><li><b>INNOVATION:</b> Elevate to win. Be curious, test and learn new and better ways of doing things.</li><li><b>TEAMPLAY:</b> Win together. Work collaboratively and cultivate a shared mindset.</li><li><b>INTEGRITY:</b> Play by the rules. Hold yourself and others accountable to our company s standards.</li><li><b>RESPECT:</b> Value all players. Display empathy, be inclusive and show dignity to all.</li></ul><p>At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. Culture Starts With People, It Starts With You By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a growing organization focused on improving operational efficiency through intelligent automation, streamlined workflows, and modern technology solutions. They work across finance, operations, and business functions to identify opportunities for process improvement and scalable growth. As the organization continues investing in AI-driven systems, they are seeking an experienced AI Implementation Specialist to audit existing workflows, implement automation solutions, and help transform manual processes into efficient, scalable systems that support long-term business success. Role Overview The AI Implementation Specialist will be responsible for auditing business processes, streamlining workflows, and implementing AI-driven automation systems across multiple departments. The AI Implementation Specialist will work closely with finance, operations, and technology stakeholders to evaluate existing software functionality, identify automation opportunities, and deploy AI-powered solutions that improve efficiency, accuracy, and scalability. This role requires a combination of technical expertise, process optimization experience, and the ability to design secure, reliable systems that support critical business operations. Location Fully Remote | 9 AM 5 PM EST Key Responsibilities Business Process Audit &amp; Optimization Audit current workflows for order processing, financial management, and operational activities. Analyze existing software functionality to identify bottlenecks, redundancies, and automation opportunities. Evaluate accounting processes and recommend AI-enhanced solutions to improve efficiency and accuracy. Identify opportunities to streamline workflows and improve operational scalability. AI Automation &amp; Implementation Build and deploy AI agents using ChatGPT, Claude, and related AI technologies. Automate accounting workflows within QuickBooks, including invoice scanning, filing, and processing activities. Create secure automated systems for order processing, data retrieval, organization, and storage. Replicate, redesign, or enhance existing systems to improve operational efficiency and scalability. Implement AI-powered solutions that automate repetitive and business-critical tasks. Data Management &amp; Security Organize, process, and securely store financial and operational data. Ensure compliance with data protection and privacy standards. Maintain high levels of data accuracy, integrity, and reliability across automated workflows. Support secure access and management of business-critical information. Cross-Functional Collaboration Partner closely with finance, operations, and IT teams to implement automation solutions. Provide training and documentation to support adoption of AI-driven workflows. Communicate implementation progress, results, and recommendations to leadership. Support teams in effectively utilizing newly deployed AI systems and processes. Continuous Improvement Stay informed on emerging AI technologies and automation capabilities. Recommend tools, systems, and process improvements that enhance operational efficiency. Monitor AI systems to ensure accuracy, reliability, and ongoing performance. Continuously evaluate automation opportunities across business functions. Qualifications Experience 3+ years of experience implementing AI solutions within business operations. Expert-level experience working with ChatGPT, Claude, and AI-powered workflow automation. Experience developing and deploying AI agents and automation systems. Experience automating accounting and financial workflows. Experience working with QuickBooks and accounting-related processes is strongly preferred. Experience with order processing systems and operational software. Experience integrating AI solutions with existing business platforms and systems. Experience providing training, documentation, and implementation support for business users. Qualifications Skills Expert knowledge of ChatGPT, Claude, AI workflows, and AI agent development. Strong process analysis and workflow optimization capabilities. Strong coding and technical integration skills. Ability to design scalable automation systems that improve operational efficiency. Strong understanding of data accuracy, security, and privacy requirements. Ability to identify bottlenecks, inefficiencies, and automation opportunities. Strong problem-solving and analytical thinking skills. Highly organized and detail-oriented approach to implementation and execution. Proactive mindset with a focus on continuous improvement. Ability to collaborate effectively across finance, operations, IT, and leadership teams. What Success Looks Like AI-driven systems automate repetitive accounting and order processing tasks with minimal manual intervention. Streamlined workflows reduce operational bottlenecks and improve efficiency. Financial and operational data remains secure, organized, and accessible. Teams effectively utilize AI-powered workflows with minimal support. Documentation and training resources support scalable adoption of AI systems. Automation solutions improve business accuracy, efficiency, and operational scalability. Opportunity This is an exciting opportunity to lead AI implementation initiatives across critical business functions and make a measurable impact on operational performance. The AI Implementation Specialist will work directly with leadership to design, deploy, and optimize systems that improve efficiency, accuracy, and scalability. This role offers significant ownership, visibility, and the opportunity to help shape the future of AI-driven operations within a growing organization. Application Process: To be considered for this role these steps need to be followed: Fill in the application form Record a video showcasing your skill sets</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience implementing AI solutions within business operations.</li><li>Expert-level experience working with ChatGPT, Claude, and AI-powered workflow automation.</li><li>Experience developing and deploying AI agents and automation systems.</li><li>Experience automating accounting and financial workflows.</li><li>Experience working with QuickBooks and accounting-related processes is strongly preferred.</li><li>Experience with order processing systems and operational software.</li><li>Experience integrating AI solutions with existing business platforms and systems.</li><li>Experience providing training, documentation, and implementation support for business users.</li><li>Expert knowledge of ChatGPT, Claude, AI workflows, and AI agent development.</li><li>Strong process analysis and workflow optimization capabilities.</li><li>Strong coding and technical integration skills.</li><li>Ability to design scalable automation systems that improve operational efficiency.</li><li>Strong understanding of data accuracy, security, and privacy requirements.</li><li>Ability to identify bottlenecks, inefficiencies, and automation opportunities.</li><li>Strong problem-solving and analytical thinking skills.</li><li>Highly organized and detail-oriented approach to implementation and execution.</li><li>Proactive mindset with a focus on continuous improvement.</li><li>Ability to collaborate effectively across finance, operations, IT, and leadership teams.</li></ul><p></p></section>

Job Summary<br><br>We are seeking a skilled VMware Operations and Automation Specialist to manage, automate, and optimize enterprise virtualized environments. The ideal candidate will have strong hands-on experience with VMware infrastructure, VMware Aria Suite, VMware Cloud Foundation (VCF), load balancing technologies, and infrastructure automation.<br><br>Key Responsibilities<br><br>- Administer and maintain VMware v Sphere, ESXi, and v Center environments.<br>- Perform infrastructure upgrades, patching, migrations, and lifecycle management activities.<br>- Manage and optimize VMware Aria Operations, Aria Automation, and Aria Operations for Logs (Log Insight).<br>- Support and operate VMware Cloud Foundation (VCF), preferably VCF 9 environments.<br>- Configure and troubleshoot load balancer solutions such as NSX Advanced Load Balancer (AVI) or F5.<br>- Develop automation scripts using Power Shell, Python, or similar technologies.<br>- Perform infrastructure monitoring, capacity planning, performance tuning, and incident resolution.<br>- Provide basic Linux and Windows server administration support.<br>- Maintain technical documentation and operational procedures.<br><br>Required Qualifications<br><br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- 3+ years of experience in VMware operations and automation.<br>- Strong hands-on experience with VMware v Sphere, ESXi, and VMware Aria Suite.<br>- Experience with VMware Cloud Foundation (VCF), preferably VCF 9.<br>- Knowledge of load balancing technologies and enterprise networking concepts.<br>- Proficiency in Power Shell, Python, or other scripting languages.<br>- Basic Linux and Windows administration skills.<br>- Strong troubleshooting and problem-solving abilities.<br><br>Preferred Qualifications<br><br>- Experience with Nutanix HCI.<br>- Familiarity with Dev Ops tools and automation practices.<br>- VMware certifications such as VCP or VCAP.

Job Summary<br><br>We are seeking a skilled VMware Operations and Automation Specialist to manage, automate, and optimize enterprise virtualized environments. The ideal candidate will have strong hands-on experience with VMware infrastructure, VMware Aria Suite, VMware Cloud Foundation (VCF), load balancing technologies, and infrastructure automation.<br><br>Key Responsibilities<br><br>- Administer and maintain VMware v Sphere, ESXi, and v Center environments.<br>- Perform infrastructure upgrades, patching, migrations, and lifecycle management activities.<br>- Manage and optimize VMware Aria Operations, Aria Automation, and Aria Operations for Logs (Log Insight).<br>- Support and operate VMware Cloud Foundation (VCF), preferably VCF 9 environments.<br>- Configure and troubleshoot load balancer solutions such as NSX Advanced Load Balancer (AVI) or F5.<br>- Develop automation scripts using Power Shell, Python, or similar technologies.<br>- Perform infrastructure monitoring, capacity planning, performance tuning, and incident resolution.<br>- Provide basic Linux and Windows server administration support.<br>- Maintain technical documentation and operational procedures.<br><br>Required Qualifications<br><br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- 3+ years of experience in VMware operations and automation.<br>- Strong hands-on experience with VMware v Sphere, ESXi, and VMware Aria Suite.<br>- Experience with VMware Cloud Foundation (VCF), preferably VCF 9.<br>- Knowledge of load balancing technologies and enterprise networking concepts.<br>- Proficiency in Power Shell, Python, or other scripting languages.<br>- Basic Linux and Windows administration skills.<br>- Strong troubleshooting and problem-solving abilities.<br><br>Preferred Qualifications<br><br>- Experience with Nutanix HCI.<br>- Familiarity with Dev Ops tools and automation practices.<br>- VMware certifications such as VCP or VCAP.