Operation Manager Jobs in Egypt

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. Job Summary <br><br>We are seeking a passionate and talented Information & Cyber Security Manager to join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being,  <br>ensuring that we meet the highest standards of excellence in our industry.<br>Key Responsibilities: <br>Develop and enforce information security policies, standards, and risk management frameworks aligned with ISO 27001, NIST, and global best practices Lead security for Oracle EBS, Microsoft 365, and cloud platforms, implementing IAM, encryption, endpoint, and network security controls Oversee SOC operations, threat monitoring, vulnerability assessments, penetration testing, and incident response management Ensure compliance with local and international regulations (Egyptian Data Protection Law, GDPR, GxP) and manage internal and external security audits <br><br>Requirements<br><br><br>Bachelor's degree in Computer Science or related field (Master's preferred)7+ years of IT security experience with 3+ years in a leadership role relevant certifications (CISSP, CISM, ISO 27001)strong stakeholder management, and cybersecurity awareness leadership

Job Purpose The Information Security Manager – Egypt establishes, maintains, and continuously improves the information security and cybersecurity posture of Pay Tabs' Egyptian operations. The role exists for two complementary reasons:Regulatory necessity — to provide a designated, locally accountable security function that satisfies Central Bank of Egypt (CBE) cybersecurity and payment-sector oversight expectations, including local incident notification, reporting, and inspection readiness. Departmental support to the Group — to act as the local execution and assurance layer for the Group Information Security function, extending the reach of the Group Information Security Manager into the Egyptian entity by implementing Group policies, evidencing controls, managing local risk, and reporting upward.<br><br>Key Responsibilities Regulatory & Compliance (Egypt focus) Own cybersecurity regulatory compliance for Pay Tabs Egypt and ensure adherence to CBE cybersecurity regulations and the security/governance obligations applicable to payment service providers and payment system operators under the Central Bank and Banking System Law (Law No. 194 of 2020) and related CBE instructions. Maintain compliance with the Egyptian Personal Data Protection Law (Law No. 151 of 2020) in coordination with the Group privacy/DPO function. Prepare, maintain, and submit regulatory notifications and periodic reports to the CBE, including cyber incident notifications within mandated timelines. Coordinate and support CBE inspections, on-site reviews, external audits, and regulatory examinations managing evidence collection, response, and remediation tracking. Maintain a current mapping of local controls to CBE requirements and reconcile them against Group frameworks (ISO 27001, PCI DSS). Governance, Policy & Standards Localize and implement Group information security policies, procedures, and standards for the Egyptian entity, adapting them to Egyptian regulatory and legal requirements where needed. Maintain the local control documentation set (policies, procedures, standards, registers) with proper version control and governance approval. Provide local input, papers, and reporting to the Cyber Security Committee. Risk Management Identify, assess, and track information security and cyber risks specific to the Egyptian operation; maintain the local risk register and feed into the Group risk process (ISO 31000-aligned). Track Key Risk Indicators (KRIs) and residual risk for local assets and processes. Conduct and support third-party / supply chain security assessments for Egyptian vendors and service providers. Security Operations & Technical Assurance Oversee local implementation of technical and operational controls (identity and access management, vulnerability management, logging and monitoring, network and endpoint security) in coordination with IT and Group security. Coordinate vulnerability scanning, penetration testing, and remediation for in-scope Egyptian systems. Support PCI DSS scope maintenance, evidence collection, and assessment activities for the Egyptian environment. Incident Management Act as local incident coordinator; ensure cyber incidents are detected, triaged, escalated, and reported in line with the Group incident procedure and CBE notification requirements. Maintain local incident records, lead or contribute to post-incident reviews, and track corrective actions to closure. Awareness & Culture Deliver the Group security awareness program locally training, phishing simulations, and role-based awareness adapted to the Arabic/English needs of Egyptian staff. Reporting & Support to the GISMProvide regular, structured reporting to the Group Information Security Manager on local compliance status, risk posture, incidents, KRIs, and remediation progress. Support Group-wide initiatives, audits, and certifications as they apply to Egypt. Liaise with local IT, business, legal, HR, and internal audit functions on behalf of the security function<br>.<br>Required Qualifications & Experience Bachelor’s degree in computer science, Information Technology, Information Security, or a related field.7+ years of information security experience, with 3+ years in a financial services, fintech, payments, or otherwise regulated environment. Demonstrable knowledge of CBE cybersecurity regulatory requirements and the Egyptian payments/banking regulatory landscape. Working knowledge of PCI DSS, ISO 27001, and ISO 31000. Familiarity with Egypt Data Protection Law 151/2020. Experience supporting regulatory inspections and external audit<br>s.<br>Certifications (Preferred) ISO 27001 Lead Implementer / Lead Auditor. CISSP, CISM, or CRISC. A PCI-related qualification is an advanta<br>ge.<br>Skills & Competencies Strong grasp of regulatory compliance and audit management in a financial/payments context. Risk assessment and GRC capability. Technical breadth across core security domains. Excellent stakeholder management; able to operate effectively as a lean/sole local security resource. Fluent Arabic and English essential for regulator liaison and staff communication. Strong documentation, evidence-management, and reporting ski<br>lls.

NOK Human Capital is currently hiring on behalf of a leading company in the travel and tourism sector for the position of HR Manager based in El Sheikh Zayed City, Giza. About the Role We are seeking an experienced HR Manager to lead and oversee the full Human Resources function, including recruitment, employee relations, payroll coordination, personnel administration, and compliance with Egyptian labor laws. The ideal candidate will play a key role in developing HR strategies that support business growth while ensuring smooth daily HR operations.<br>Key Responsibilities:<br>Lead and manage the full HR operations including recruitment, onboarding, personnel administration, payroll coordination, and employee relations Develop and implement HR policies and procedures in alignment with Egyptian Labor Law Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Oversee employee records, contracts, attendance, leave management, and payroll inputs Ensure compliance with Social Insurance and labor authorities regulations Support managers in performance management, disciplinary actions, and employee-related matters Prepare HR reports including headcount, turnover, recruitment status, and compliance updates Maintain confidentiality and ensure accurate HR documentation<br>Requirements:<br>Bachelor’s degree in Human Resources, Business Administration, or related field5–7 years of HR experience, including at least 2 years in a managerial or senior HR role3+ years of recent experience in the Tourism, Travel, or Hospitality industry is a must Strong knowledge of Egyptian Labor Law, payroll, personnel, and Social Insurance HR certifications such as SHRM-CP, PHRi, or CIPD are preferred Very good to excellent command of English (written and spoken) Strong leadership, communication, problem-solving, and decision-making skills Advanced Microsoft Excel and HRIS system experience is preferred Residence in or near El Sheikh Zayed, 6th of October, or Giza is preferred<br>Location: El Sheikh Zayed City, Giza

NOK Human Capital is currently hiring on behalf of a leading company in the travel and tourism sector for the position of HR Manager based in El Sheikh Zayed City, Giza. About the Role We are seeking an experienced HR Manager to lead and oversee the full Human Resources function, including recruitment, employee relations, payroll coordination, personnel administration, and compliance with Egyptian labor laws. The ideal candidate will play a key role in developing HR strategies that support business growth while ensuring smooth daily HR operations.<br>Key Responsibilities:<br>Lead and manage the full HR operations including recruitment, onboarding, personnel administration, payroll coordination, and employee relations Develop and implement HR policies and procedures in alignment with Egyptian Labor Law Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Oversee employee records, contracts, attendance, leave management, and payroll inputs Ensure compliance with Social Insurance and labor authorities regulations Support managers in performance management, disciplinary actions, and employee-related matters Prepare HR reports including headcount, turnover, recruitment status, and compliance updates Maintain confidentiality and ensure accurate HR documentation<br>Requirements:<br>Bachelor’s degree in Human Resources, Business Administration, or related field5–7 years of HR experience, including at least 2 years in a managerial or senior HR role3+ years of recent experience in the Tourism, Travel, or Hospitality industry is a must Strong knowledge of Egyptian Labor Law, payroll, personnel, and Social Insurance HR certifications such as SHRM-CP, PHRi, or CIPD are preferred Very good to excellent command of English (written and spoken) Strong leadership, communication, problem-solving, and decision-making skills Advanced Microsoft Excel and HRIS system experience is preferred Residence in or near El Sheikh Zayed, 6th of October, or Giza is preferred<br>Location: El Sheikh Zayed City, Giza

Haridy Construction Company is seeking a high-caliber, strategic Construction Project Manager to lead our heavy infrastructure and earthworks operations inside the Sukari Gold Mine in Marsa Alam. Key Responsibilities · Site project Governance: Oversee the end-to-end planning, scheduling, budgeting, and execution of all civil and excavation contracts inside the Sukari Gold Mine.· Strict HSE leadership: Partner with the HSE/Safety Officer to enforce a zero-harm safety culture that complies with both Egyptian regulations and Sukari's safety protocols.· Client & Stakeholder Interface: Serve as the primary representative of Haridy Construction, managing daily technical and commercial relations with mine operators, consultants, and the Petroleum and Mineral Resources Authority.· Progress reporting: Deliver data-driven engineering progress reports and executive updates directly to Haridy's corporate leadership. Job requirements· Education: Bachelor’s Degree in Civil Engineering, Mining Engineering, or Construction Management.· Experience: Minimum 10–15 years of heavy civil engineering experience, with at least 5 years strictly managing infrastructure, open-pit mining earthworks, or mega-scale oil & gas projects.· Site Track Record: Proven experience leading fast-track TSF construction, heavy excavation, and complex site leveling under demanding desert conditions.· Key Skills: Expert-level understanding of soil mechanics, heavy machinery productivity rates, and international contractual standards.

Sales Operations Administrator (Sales Coordinator)???? Location: Heliopolis, Cairo, Egypt???? Industry: PVC Raw Materials Import & Distribution Department: Sales Reports To: Sales Manager About the Role We are looking for a proactive and organized Sales Operations Administrator (Sales Coordinator) to join our growing sales team. This role is ideal for someone who enjoys coordinating sales activities, supporting field sales representatives, maintaining accurate CRM data, and ensuring exceptional customer follow-up. You will act as the operational backbone of the sales department, helping the Sales Manager monitor team performance, improve customer engagement, and streamline sales operations. If you have experience in B2B sales coordination, CRM systems (preferably Odoo), and enjoy working in both office and field environments, we'd love to hear from you. Key Responsibilities Sales Team Coordination Monitor and follow up on the daily activities of Sales Representatives, ensuring customer visits, calls, and outcomes are accurately recorded in the CRM system. Track representatives' weekly route plans and sales activities. Prepare weekly and monthly performance reports covering customer visits, quotations, sales orders, and collections. Conduct joint customer visits with Sales Representatives when required to support key accounts, assess performance, or resolve customer issues. Assist in onboarding and training new Sales Representatives on company products, sales processes, and CRM usage. Customer Relationship Management Register new customers in the CRM system with complete and accurate commercial information. Follow up with inactive or unresponsive customers and coordinate with the assigned Sales Representative to re-engage them. Conduct after-sales follow-up to ensure successful delivery, customer satisfaction, and timely resolution of complaints. Route customer inquiries to the appropriate Sales Representative or internal department. Sales Reporting & Marketing Coordination Prepare comprehensive monthly reports highlighting new customers, inactive customers, sales opportunities, and market insights. Coordinate with the marketing agency regarding social media campaigns, customer inquiries, and lead management. Monitor lead conversion from inquiry to quotation and ultimately to sales. Recruitment Support Conduct initial screening interviews for Sales Representative candidates. Coordinate shortlisted candidates with the Sales Manager for further interviews. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.3–5 years of experience in Sales Coordination, Sales Operations, or Customer Relationship Management. Previous experience in B2B sales is required. Experience within raw materials, industrial trading, manufacturing, or import companies is highly preferred. Hands-on experience with Odoo ERP or similar CRM systems. Advanced Microsoft Excel and Microsoft Office skills. Professional working proficiency in English and native Arabic. Skills & Competencies Excellent organizational and coordination skills. Strong communication and interpersonal abilities. Ability to build positive relationships with customers and sales teams. Strong follow-up skills with a proactive approach to problem-solving. High attention to detail and accuracy in reporting. Ability to analyze sales performance and identify improvement opportunities. Team-oriented with the confidence to support and guide Sales Representatives. Ability to work effectively in a dynamic, fast-paced environment. Additional Requirements Willingness to conduct local customer visits when required. A valid driving license is preferred. Own transportation is an advantage.

???? We’re Hiring: B2B Sales Manager We are looking for an experienced, results-driven B2B Sales Manager with a minimum of 5 years of proven sales experience to lead, develop, and scale our sales operation. This is a hands-on leadership position. We need someone who understands how to build a modern outbound sales engine, lead a team, personally contribute to closing deals, and aggressively leverage AI and automation to improve sales performance. Key Responsibilities<br>???? AI-Powered Sales Implement AI tools throughout the sales process to improve prospecting, lead research, outreach, follow-ups, sales coaching, and reporting. Identify opportunities to automate repetitive sales activities while improving personalization and conversion. Train the sales team to effectively use AI as part of their daily workflow.<br>???? Sales Team Leadership Lead, coach, train, and evaluate the sales team. Establish clear individual and team KPIs. Conduct call reviews, pipeline reviews, and performance evaluations. Identify performance gaps and implement improvement plans. Build a culture focused on accountability, continuous improvement, and results.<br>???? B2B Sales & Closing Manage the complete B2B sales cycle from prospecting through negotiation and closing. Personally participate in high-value and strategic sales conversations. Develop strong discovery, presentation, objection-handling, negotiation, and closing processes. Improve conversion rates throughout the sales funnel.<br>???? Cold Calling & Outbound Sales Build and continuously improve cold-calling strategies. Develop calling scripts, objection-handling frameworks, and follow-up sequences. Coach the sales team through real call reviews and role-playing. Comfortable personally picking up the phone and speaking with prospects when needed.<br>???? Email Outreach & Lead Generation Build scalable outbound email campaigns. Develop effective cold-email messaging and multi-touch follow-up sequences. Improve targeting, personalization, reply rates, and booked-meeting rates. Coordinate prospecting across email, phone, Linked In, and other B2B channels.<br>What We’re Looking For Excellent English communication skills, both written and verbal, with the ability to confidently handle professional B2B conversations, cold calls, presentations, negotiations, and email outreach.8+ years of B2B sales experience, preferably including sales management. Strong and verifiable experience closing B2B deals. Excellent cold-calling and outbound prospecting skills. Strong experience with cold-email outreach and sales funnels. Proven ability to lead, coach, evaluate, and improve a sales team. Strong understanding of CRM systems, sales pipelines, KPIs, and forecasting. Comfortable experimenting with and implementing AI sales tools, automation, and new technology. Excellent communication, negotiation, and presentation skills. Highly analytical, competitive, and performance-oriented. Comfortable working in a fully remote environment and managing a remote sales team. Able to consistently work 8:00 AM – 5:00 PM Central Time (CST/CT) and be fully available during core business hours.<br>What Will Make You Stand Out We are especially interested in candidates who can demonstrate how they have used AI, automation, data, or technology to increase sales productivity or conversion rates. We don't want a manager who simply watches reports. We want someone who can build the strategy, coach the team, make the calls, improve the outreach, negotiate the deal, and close the business.???? Interested? Apply now and tell us about the B2B sales team you've led, the results you've achieved, and how you're currently using AI in your sales process.

Contact person whatapp 00201017379666 , plz send your cv ,last salary,accomodation .reasons of going to other company ,habits , what you looking for the future . Company Description Creation Interior Systems is a specialized provider of interior and exterior architectural solutions, focusing on glass and wood partitions, HPL bathroom partitions, and ceiling supplies. The company also delivers aluminum systems designed for gardens, restaurants, and other commercial spaces, supporting both functional and aesthetic needs. Creation Interior Systems works closely with clients to design and implement tailored solutions that enhance modern environments. The organization values quality materials, precise installation, and reliable service, offering opportunities for team members to contribute to impactful projects. Role Description This is a full-time, on-site Sales Manager role based in New Cairo. The Sales Manager will oversee the sales cycle for interior and exterior systems, including prospecting, qualifying leads, and closing deals with commercial and residential clients. Responsibilities include building and maintaining client relationships, preparing proposals and quotations, and presenting solutions that align with customer requirements. The role involves coordinating with design, operations, and installation teams to ensure accurate delivery and customer satisfaction. The Sales Manager will also monitor market trends, set sales targets, track performance, and prepare regular sales reports for leadership. Qualifications Proven experience in sales management, preferably in interior design, construction materials, or architectural systems. Strong skills in client relationship management, negotiation, and closing deals. Ability to understand technical product specifications related to glass, wood partitions, HPL partitions, ceilings, and aluminum systems. Competence in planning sales strategies, forecasting, and analyzing market opportunities. Effective communication and presentation skills, with the ability to explain solutions clearly to diverse stakeholders. Solid organizational and time-management abilities to handle multiple projects and deadlines. Comfort with using CRM tools, office productivity software, and basic reporting tools. Bachelor’s degree in Business, Marketing, Engineering, or a related field is preferred. Prior experience managing a sales team and mentoring team members is an advantage. Fluency in English and Arabic and the ability to work on-site in New Cairo.

Company Description EGAVET operates across all major livestock sectors, including poultry, aquatic species, ruminants, and aquaculture. The company focuses on delivering products and services that support animal health, productivity, and sustainable farming practices. By working closely with producers and industry partners, EGAVET aims to improve performance and welfare across diverse livestock operations. Team members have the opportunity to contribute to a dynamic, growing organization that is active in multiple segments of the livestock value chain. Role Description This is a full-time Sales Manager role based in Cairo, Egypt, with a hybrid work arrangement that allows for some work from home. The Sales Manager will oversee sales activities across EGAVET’s livestock sectors, including poultry, aquatic species, ruminants, and aquaculture. Daily responsibilities include managing and coaching the sales team, setting and tracking sales targets, and developing sales plans aligned with business objectives. The role involves building and maintaining relationships with key customers and distributors, conducting regular field visits, and identifying new business opportunities. The Sales Manager will analyze market trends, prepare sales forecasts and reports, collaborate with marketing and operations, and ensure high standards of customer service and ethical business practices. Qualifications Proven experience in sales management, preferably within livestock, animal health, agribusiness, or related sectors. Strong skills in team leadership, performance management, and coaching to achieve sales targets. Ability to develop and implement sales strategies, manage pipelines, and analyze sales data for decision-making. Excellent communication, negotiation, and relationship-building skills with diverse stakeholders. Solid understanding of the livestock industry (poultry, ruminants, aquaculture) and relevant market dynamics. Comfort with hybrid work, including field visits, in-person meetings in Cairo, and remote coordination. Proficiency in standard business software and CRM tools for planning, reporting, and customer management. Bachelor’s degree in Business, Veterinary Science, Agriculture, or a related field; advanced qualifications are an advantage. Strong organizational skills, attention to detail, and the ability to work independently and collaboratively. Professional fluency in English; proficiency in Arabic is highly beneficial.

Company Description Oriana is a real estate company focused on delivering high-quality residential and commercial properties to clients seeking modern, well-planned spaces. The organization is committed to providing transparent, reliable services and building long-term relationships with buyers, investors, and partners. Oriana emphasizes customer satisfaction, ethical business practices, and a collaborative work environment for its team members. Joining Oriana offers the opportunity to grow within a dynamic real estate market and contribute to the company’s expanding portfolio. Role Description The Sales Manager role at Oriana is a full-time, on-site position based in Egypt. The Sales Manager will lead and supervise a sales team, set and monitor sales targets, and develop strategies to achieve revenue goals for Oriana’s real estate projects. Day-to-day responsibilities include managing the sales pipeline, conducting client meetings and property presentations, negotiating and closing deals, and ensuring a high standard of customer service. The role also involves coordinating with marketing and operations teams, preparing sales reports and forecasts, and providing guidance and training to sales representatives. The Sales Manager is expected to maintain strong knowledge of the local real estate market, monitor competitive activity, and support continuous improvement of sales processes. Qualifications Strong experience in real estate sales management, including overseeing teams, setting targets, and driving revenue growth. Proficiency in client relationship management, negotiation, and closing complex property deals. Ability to develop and implement sales strategies, analyze market trends, and prepare accurate forecasts and reports. Solid communication, presentation, and interpersonal skills to build trust with clients and collaborate with internal teams. Comfort with using CRM tools, basic office software, and digital channels to track leads and manage sales activities. Proven ability to mentor and coach sales professionals, foster teamwork, and maintain a performance-focused culture. Bachelor’s degree in Business, Marketing, Real Estate, or a related field, or equivalent professional experience. Previous experience in the Egyptian real estate market or similar regional markets is highly beneficial. Fluency in English and Arabic, with the ability to communicate clearly in both written and spoken formats.

Job Summary:We are seeking an experienced and highly analytical Strategy Manager to lead strategic planning initiatives, identify growth opportunities, and support executive decision-making. The ideal candidate will be responsible for developing business strategies, conducting market research, analyzing performance data, and driving initiatives aligned with the company’s long-term vision and growth objectives.<br>Key Responsibilities:Develop and execute corporate strategies aligned with the company’s vision, mission, and business objectives. Conduct market research, competitor analysis, and industry assessments to identify opportunities and risks. Support senior management in strategic decision-making through data-driven insights and recommendations. Prepare business plans, strategic roadmaps, feasibility studies, and executive presentations. Analyze company performance, market trends, and operational efficiency to recommend improvements. Lead strategic projects and ensure effective implementation across different departments. Establish performance measurement frameworks, KPIs, and strategic reporting systems. Collaborate with business units to identify growth opportunities and optimize business processes. Monitor industry developments, emerging trends, and competitive positioning. Support transformation initiatives and organizational improvement programs.<br>Qualifications & Requirements:Bachelor’s degree in Business Administration, Management, Economics, Engineering, or a related field. A Master’s degree or MBA is preferred. Proven experience as a Strategy Manager, Business Development Manager, Management Consultant, or similar strategic role. Strong knowledge of strategic planning, business analysis, market research, and corporate development. Excellent analytical skills with the ability to interpret complex data and provide actionable recommendations. Experience in developing business plans, financial models, and executive-level reports. Strong project management and stakeholder management skills. Excellent communication, presentation, and negotiation abilities. Proficiency in Microsoft Office applications, especially Excel and Power Point.<br>Preferred Candidate Profile:Strategic thinker with strong problem-solving abilities. Ability to work independently and manage multiple high-priority initiatives. Strong understanding of business operations, market dynamics, and organizational growth strategies. Experience working with senior leadership teams and cross-functional departments.<br>We are looking for a strategic professional who can help drive sustainable growth, improve business performance, and support the company’s journey toward achieving its long-term objectives.

Company Description MD DENTAL is a medical devices company headquartered in Roubaix, Hauts-de-France, France, with a growing presence in international markets. The company focuses on developing and distributing high-quality dental and medical device solutions that support clinicians in delivering safe and effective patient care. MD DENTAL emphasizes innovation, product reliability, and regulatory compliance across its portfolio. Team members work in a collaborative environment that values professional development and cross-functional cooperation. The organization offers opportunities to contribute to the growth of a specialized healthcare technology business.<br>Role Description This is a full-time, on-site Marketing Manager role based in Cairo. The Marketing Manager, Medical Devices will plan, execute, and optimize marketing strategies to promote MD DENTAL’s products to dental and healthcare professionals. Day-to-day responsibilities include developing marketing campaigns, managing product launches, creating promotional materials, and coordinating with sales teams to align marketing activities with business goals. The role involves analyzing market trends, competitor activity, and customer insights to refine positioning and messaging, as well as managing digital and offline channels to increase brand awareness. The Marketing Manager will collaborate with regulatory, clinical, and operations teams to ensure all marketing content complies with medical device regulations and company standards.<br>Qualifications<br> Proven experience in marketing or product management, ideally within medical devices, dental, or healthcare sectors. Strong skills in developing marketing strategies, campaign planning, and market analysis. Ability to create and oversee marketing content and collateral across digital and traditional channels. Solid understanding of brand management, customer segmentation, and go-to-market execution. Familiarity with healthcare or medical device regulatory requirements and ethical marketing practices. Excellent communication, presentation, and stakeholder management skills. Demonstrated ability to work on-site in a cross-functional team environment and manage multiple projects simultaneously. Bachelor’s degree in Marketing, Business, Healthcare Management, or a related field; advanced degree or specialized training in medical device marketing is an advantage. Strong analytical and problem-solving abilities, with proficiency in using marketing and CRM tools. Professional fluency in English; additional languages are a plus.

Company Description National Company for Electrical Equipment is a growing organization specializing in the supply and distribution of electrical products and solutions. Based in Cairo, the company serves a wide range of commercial, industrial, and infrastructure projects. It focuses on reliable, high-quality equipment and consistent customer support to help partners meet their technical and operational needs. Team members work in a professional environment that values integrity, safety, and long-term client relationships. The company aims to expand its market presence through strong sales performance and service excellence.<br>Role Description This is a full-time, on-site Sales Manager role based in Cairo. The Sales Manager will oversee daily sales operations, manage and support the sales team, and ensure targets are met or exceeded. Responsibilities include developing and implementing sales strategies, building and maintaining relationships with key clients, and identifying new business opportunities in the electrical equipment market. The role involves preparing sales forecasts and reports, monitoring market trends and competitor activities, and collaborating with internal departments to align pricing, product availability, and customer service. The Sales Manager will also conduct regular performance reviews, coach team members, and participate in client meetings, presentations, and contract negotiations.<br>Qualifications<br> <br>Proven experience in sales management, preferably in electrical equipment, industrial products, or related sectors. Strong leadership skills with the ability to motivate, coach, and develop a sales team. Solid understanding of sales planning, pipeline management, and performance tracking. Excellent negotiation, communication, and presentation skills with a customer-focused mindset. Ability to analyze market data, identify opportunities, and adjust strategies accordingly. Comfort working on-site, engaging directly with clients, partners, and internal teams in Cairo. Relevant bachelor’s degree in Business, Engineering, Marketing, or a related field. Proficiency in standard office software and CRM tools; experience with sales reporting systems is an advantage. Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities. Fluency in English and Arabic is preferred; additional language skills are a plus.

Company Description #Sarwa.life.insurance is a growing life insurance provider focused on delivering customer-centric protection and savings solutions. The company aims to make life insurance accessible and easy to understand for individuals and families across Egypt. With a focus on transparency and long-term relationships, #Sarwa.life.insurance supports clients through every stage of their financial journey. The organization values integrity, performance, and continuous improvement in both its teams and its services. Role Description This is a full-time, on-site Sales Manager role based in Cairo, Egypt. The Sales Manager will lead and develop a team of insurance sales representatives, providing coaching, motivation, and performance management to achieve individual and team sales targets. The role includes setting sales plans, monitoring pipelines, and tracking KPIs to ensure continuous growth in premium production and customer acquisition. The Sales Manager will conduct regular field visits, support agents in client meetings, and ensure high-quality advisory conversations that align with regulatory and company standards. Responsibilities also include coordinating with marketing and operations teams, preparing periodic sales reports, and contributing to the recruitment and onboarding of new sales team members. Qualifications Proven experience in sales management, preferably in life insurance, financial services, or related fields. Strong leadership skills with the ability to coach, mentor, and develop high-performing sales teams. Solid understanding of consultative selling, customer needs analysis, and relationship management. Excellent communication, negotiation, and presentation skills in English; proficiency in Arabic is highly beneficial. Ability to work in a target-driven environment, analyze sales metrics, and adjust strategies accordingly. Familiarity with insurance products, regulatory requirements, and ethical sales practices (life insurance experience is a strong plus). Good organizational and time-management skills, with the ability to prioritize multiple tasks and deadlines. Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent practical experience. Comfort using CRM systems and basic office software to manage pipelines, reports, and team performance. Motivated, resilient, and customer-focused, with a commitment to professional integrity and continuous learning.

Company Description Heathertex Egypt – هيثرتكس مصر is an apparel manufacturer committed to delivering high-quality garments for regional and international markets. The company’s vision is to be the premium manufacturer of quality apparel in Egypt and the North Africa region. Heathertex Egypt focuses on consistent product standards, efficient production processes, and customer satisfaction. Team members join a growing organization that values reliability, craftsmanship, and continuous improvement in the apparel industry. Role Description The Cutting Manager is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for overseeing all cutting room operations, including fabric planning, marker making, spreading, cutting, bundling, and coordination with production and quality teams. The Cutting Manager monitors fabric utilization, minimizes wastage, ensures adherence to specifications, and maintains accurate records of fabric and cut parts. Daily tasks include assigning work to cutting staff, supervising workflow to meet production targets, implementing quality and safety standards, and resolving technical or operational issues in the cutting process. The role also involves training team members, coordinating with planning and merchandising departments on style requirements, and providing regular reports on performance, efficiency, and inventory. Qualifications Strong technical knowledge of garment cutting processes, including fabric behavior, marker efficiency, spreading, and cutting techniques. Experience in production planning and workflow management within an apparel manufacturing environment. Proven ability to lead, supervise, and develop cutting room teams while maintaining high performance and discipline. Attention to detail with a focus on quality control, fabric utilization, and minimizing defects and wastage. Solid problem-solving and decision-making skills to address operational issues quickly and effectively. Competence in using cutting room tools and, preferably, automated cutting or CAD/CAM systems. Good communication and coordination skills to work with production, planning, quality, and merchandising teams. Ability to work on-site full time in Alexandria, Egypt, and manage shifting priorities in a fast-paced environment. Relevant experience in apparel manufacturing; prior experience as a Cutting Manager or Cutting Supervisor is strongly preferred. Diploma or bachelor’s degree in Textile Engineering, Garment Technology, Industrial Engineering, or a related field is an advantage.

Company Description Heathertex Egypt – هيثرتكس مصر is an apparel manufacturer committed to delivering high-quality garments for regional and international markets. The company’s vision is to be the premium manufacturer of quality apparel in Egypt and the North Africa region. Heathertex Egypt focuses on consistent product standards, efficient production processes, and customer satisfaction. Team members join a growing organization that values reliability, craftsmanship, and continuous improvement in the apparel industry. Role Description The Cutting Manager is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for overseeing all cutting room operations, including fabric planning, marker making, spreading, cutting, bundling, and coordination with production and quality teams. The Cutting Manager monitors fabric utilization, minimizes wastage, ensures adherence to specifications, and maintains accurate records of fabric and cut parts. Daily tasks include assigning work to cutting staff, supervising workflow to meet production targets, implementing quality and safety standards, and resolving technical or operational issues in the cutting process. The role also involves training team members, coordinating with planning and merchandising departments on style requirements, and providing regular reports on performance, efficiency, and inventory. Qualifications Strong technical knowledge of garment cutting processes, including fabric behavior, marker efficiency, spreading, and cutting techniques. Experience in production planning and workflow management within an apparel manufacturing environment. Proven ability to lead, supervise, and develop cutting room teams while maintaining high performance and discipline. Attention to detail with a focus on quality control, fabric utilization, and minimizing defects and wastage. Solid problem-solving and decision-making skills to address operational issues quickly and effectively. Competence in using cutting room tools and, preferably, automated cutting or CAD/CAM systems. Good communication and coordination skills to work with production, planning, quality, and merchandising teams. Ability to work on-site full time in Alexandria, Egypt, and manage shifting priorities in a fast-paced environment. Relevant experience in apparel manufacturing; prior experience as a Cutting Manager or Cutting Supervisor is strongly preferred. Diploma or bachelor’s degree in Textile Engineering, Garment Technology, Industrial Engineering, or a related field is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior Manager - Commercial will lead and execute the Contract Logistics commercial strategy, with balanced accountability across sales growth, new business development, and best-in-class account management. The role is responsible for driving sustainable revenue growth, expanding market presence, and strengthening DSV’s brand positioning across Egypt. </p><p>Leading a fully integrated commercial team spanning sales, business development, and key account management, this individual will ensure a disciplined and coordinated approach to winning new business, developing strategic customer partnerships, and maximizing customer lifetime value. The role holds full accountability for commercial performance management and reporting, including pipeline health and quality, revenue delivery, and forecasting accuracy. </p><p><br></p><p><b>Responsibilities:&nbsp;</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define and execute the overall commercial strategy aligned with the company’s vision, growth targets, and market opportunities. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead, mentor, and develop a high-performing Commercial Team comprising of Sales, Business Development and Key Account Management professionals to deliver revenue growth and market share expansion. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify new business opportunities, partnerships, and revenue streams across Egypt and the wider region, oversee key bids, proposals, and negotiations for strategic and high-value opportunities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own and manage the full sales pipeline, ensuring healthy lead generation and conversion across all stages. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive cross-selling/upselling ideas across existing accounts to maximize revenue and customer lifetime value. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish and lead a structured account management framework to strengthen client relations and retention. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as executive sponsor for key accounts, ensuring high levels of client satisfaction and long-term partnerships. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proactive engagement with clients to identify new opportunities and address business needs. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish and monitor key performance indicators (KPIs), including revenue, margins, pipeline health, and conversion rates. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct regular sales and performance reviews to track progress against targets and drive corrective actions. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and present comprehensive commercial reports, forecasts, and growth plans to the leadership team. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide insights on market trends, customer behavior, and competitive landscape to support decision-making.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build team capabilities in consultative selling, negotiation, account management, and product knowledge. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and manage the annual sales and marketing budget, ensuring alignment with business objectives. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor departmental costs and ensure efficient allocation of commercial resources. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive profitability through effective pricing strategies, cost control, and margin optimization.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with Operations, Finance, and other internal stakeholders to ensure seamless service delivery and customer satisfaction.&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s or Master’s degree in Supply Chain, Logistics, or a related field. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 10 years of experience in sales, commercial leadership, or business development roles. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven track record in leading commercial teams within logistics, warehousing, or supply chain environments. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated success in driving revenue growth, market expansion, and strategic account development.</p><p><br></p></div>

Role Summary We're looking for a Customer Experience Manager to lead and grow MNZL's Customer Experience function. This role is responsible for how clients experience MNZL throughout the full digital financing journey, from first interaction to successful loan disbursement. The goal is to build a CX function that delivers a strong client experience while actively contributing to product quality and business growth.<br>Key Responsibilities<br>Own the customer experience across the full digital financing journey, from lead qualification to loan disbursement. Lead, coach, and develop the Customer Experience Specialists and Customer Support team. Set clear standards for quality, tone, and performance. Own conversion outcomes for qualified digital leads and ensure clients move smoothly through the funnel without losing trust or clarity. Act as the voice of the customer. Translate feedback, objections, and friction points into clear inputs for Product and Business teams. Define and maintain the team's communication standards and tone of voice across all client-facing channels, ensuring every interaction reflects the brand consistently. Design, document, and continuously improve CX processes, scripts, SLAs, and escalation paths as the product evolves. Work closely with Product, Credit, Risk, Legal, Operations, and Collections to ensure smooth handoffs and a consistent end to end experience. Track CX performance, quality, and client outcomes. Use both data and real conversations to drive continuous improvement.<br>Qualifications5+ years of experience in Customer Experience, Customer Operations, Client Success, or similar roles within fintech, banking, mortgage, or financial services in Egypt. Proven experience leading client facing teams and improving performance through structure and coaching. Strong understanding of customer journeys and digital flows, not just individual cases. Comfortable owning conversion and funnel performance while protecting long term client trust. Solid operational mindset with experience managing SLAs, escalations, and cross team dependencies. Experience in environments where clients make big, trust-heavy decisions and need to be guided through the process. Familiarity with Egyptian loan processes, credit regulations, and financial compliance. Comfortable using CRM systems, internal dashboards, Notion, Slack, and similar tools. Professional proficiency in Arabic and English.

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.<br><br>Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.<br><br>Job Overview: <br><br>The E-Commerce Manager is responsible for owning and scaling the full digital commerce business across website, mobile app, and operational ecosystem. The role drives sustainable growth in revenue and profitability while improving customer retention (MARC as the north-star metric), ensuring operational excellence, and leading a high-performing cross-functional team. The role is accountable for end-to-end e-commerce P&L performance, digital strategy execution, and continuous improvement of customer experience, unit economics, and service quality.<br><br>Job Responsibilities<br><br>Own the end-to-end e-commerce business including growth, commercial planning, customer experience, operations, marketplaces, and customer service Drive MARC growth through acquisition, retention, and reactivation strategies, ensuring sustained month-on-month improvement Deliver GMV and net revenue targets in line with the annual business plan across website and mobile app Improve profitability per order by optimizing commercial levers, cost structure, and operational efficiency Ensure strong operational KPIs including on-time delivery, low cancellation rates, and optimized cost per order Own and manage the e-commerce commercial calendar in coordination with Commercial teams Co-own the digital and tech roadmap with CX/Tech teams to ensure alignment with business priorities and customer needs Conduct monthly performance reviews with Operations and Finance, identifying gaps, inefficiencies, and improvement opportunities Lead cross-functional execution across Commercial, Operations, CX, Marketing, Tech, and Finance to deliver annual targets Lead, manage, and develop a growing e-commerce team (:80 members, including 5 direct reports) Drive innovation, digitization, and marketplace expansion initiatives to unlock new growth channels Own monthly and quarterly performance reporting to the Digital Steering Committee with clear variance analysis and mitigation plans<br><br>Requirements<br><br>Bachelor's degree or higher 10+ years of overall business experience, with at least 2-3 years in e-commerce leadership roles Strong preference for Grocery or FMCG e-commerce experience Proven experience managing end-to-end e-commerce or digital P&L responsibility Strong commercial and financial acumen with ability to manage key metrics such as GMV, MARC, ROAS, AOV, retention, and cost per order Experience in marketplaces (e.g., Amazon, Jumia, Noon, or similar platforms) is highly desirable Strong leadership experience managing large, cross-functional teams High proficiency in Arabic and English Strong analytical mindset with data-driven decision-making capability Entrepreneurial mindset with strong execution focus and ownership mentality<br><br>Benefits<br><br>Attractive compensation package Social and medical insurance Collaborate with industry-leading tech talents Nurture your career in a dynamic growth culture

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Purpose:<br> We are looking for a highly capable Business Solutions Associate Manager to lead technical support operations across Vodafone s enterprise portfolio, ensuring best-in-class customer experience, service availability, and operational excellence. The role is accountable for managing support teams handling a diverse portfolio of solutions (Cloud, IoT, Enterprise Connectivity, Messaging, Security, 010 Hotline), driving customer satisfaction, service performance, and business growth through strong operational and customer engagement leadership. This role offers flexibility to operate across different functional domains within Business Solutions based on business needs. Key Responsibilities:<br> Operations &amp; Service Excellence: Lead and manage Business Solutions support teams to deliver consistent, high-quality customer experience across all channels. Own service performance KPIs (response time, resolution time, Service availability, customer satisfaction, MTTR) and ensure continuous improvement. Drive incident, problem, and change management practices to reduce recurrence and improve service stability. Customer Relationship &amp; Experience Management: Act as a key point of contact for strategic enterprise customers, ensuring strong engagement and long-term loyalty. Lead customer service reviews, provide technical consultancy, and ensure proactive communication on incidents and performance. Utilize data insights and feedback to enhance customer experience and retention strategies. Commercial, Stakeholders &amp; Growth Enablement: Partner with Sales and Account Management teams to support upselling, cross-selling, and customer retention initiatives. Leverage customer insights to influence product improvements and drive business value. Ensure onboarding and service adoption plans maximize customer success and lifetime value. Manage communication with internal stakeholders, senior management, and external partners. Collaborate with vendors and third parties to ensure optimal service delivery and SLA adherence. Team Leadership &amp; Capability Building: Lead, coach, and develop high-performing technical teams, including junior and senior engineers. Drive a culture of innovation, ownership, and continuous improvement. Define hiring, training, and capability-building frameworks aligned with business needs. Operational Governance: Own operational governance forums, service reviews, risk management activities, and continuous improvement initiatives to ensure sustainable service excellence. Risk Management: Identify operational risks and implement mitigation plans to minimize customer impact and service disruption. Financial Efficiency: Support cost optimization initiatives through efficient resource utilization, automation, and operational excellence programs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years in technical / telecom / IT services environment. Proven experience in customer support, service operations, or managed services. Experience leading technical teams in a high-performance environment. ITIL Certified is a must, PMP is a plus. Skills &amp; Core Competencies:<br> Strong leadership and people management capabilities. Excellent communication, stakeholder management, and presentation skills. Analytical mindset with strong data-driven decision-making skills. Ability to manage complex operations and multiple priorities. Customer-focused, with a strong drive for service excellence.</p><p></p></section>