Operation Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>inD&nbsp;is a regional leader in B2B exhibitions and events with a team of over 1,000 colleagues&nbsp;operating&nbsp;across the Middle East, South Asia, Africa - and beyond. &nbsp;</p><br><p>As a partnership between Informa PLC, the world's leading B2B live events organisation, and DWTC, the region's foremost business enabler and global events powerhouse,&nbsp;inD&nbsp;brings together unparalleled&nbsp;expertise&nbsp;and regional leadership. &nbsp;</p><br><p>A subsidiary of Informa PLC, a publicly listed company on the London Stock Exchange,&nbsp;inD&nbsp;combines international scale and industry-leading knowledge with a strong portfolio of large-scale B2B event intellectual property.&nbsp;</p><br><p>inD&nbsp;(pronounced "indee") brings together over 40 major B2B event brands spanning high-growth sectors including Healthcare (WHX Dubai), Energy (Middle East Energy), Aviation (Dubai Airshow), Food &amp; Beverage (Gulfood), Technology (GITEX GLOBAL), and Information Security (GISEC GLOBAL). &nbsp;</p><br><br>Job Description<br><p><strong>This role is based in our&nbsp;Cairo Festival City Business Park, New Cairo, Cairo, Egypt&nbsp;office.</strong></p><br><p><strong>Reports to:&nbsp;</strong>Sales Operations Manager</p><br><p><strong>The Role:</strong></p><br><p>The Sales Operations Executive supports a business unit sales team, who are selling across different regions, multiple brands (products/events) and customers. Sales Operations is a pivotal new function within the business, providing structured sales administration, Salesforce (CRM) support, data analysis, reporting and information entry support to Sales teams.</p><br><p>The Sales Operations Executive will report into the Sales Operations Team Manager. They will have knowledge and understanding of the Sales tools such as Salesforce and provide support in the set-up and management of Sales Pipelines within Salesforce.</p><br><p>Furthermore, the role will assist in the management of data quality, accuracy, and consistency for the business unit, whilst also be on hand to support specific business unit reporting or analysis requirements.</p><br><p><strong>Job Responsibilities</strong></p><br><p><strong>CRM management</strong></p><br><ul><li>Manage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts.</li><li>Providing the forms (text) for: sales, stand upsells, promo opportunities, catalogue, stand sharing forms for the online customer tools and contract creation.</li><li>Ensure to raise awareness on any issues faced with platforms used and communicate this with relevant stakeholders</li><li>Supports the product set up (events, sponsorship, digital and print).</li></ul><p><strong>Sales support</strong></p><br><ul><li>Assist with administrative activities in support of forecasting, preparing presentations for budget and strategy meetings.</li><li>Key liaison point with Internal Teams such as Customer Service, Shared Services (Billings) and Event Operations</li><li>Ensure to liaise and resolve Service Cloud cases communicationg to relevant stakeholders within required SLA</li><li>Process Agent / Pavilion contracts and all Marketing Solutions contracts (complex contracts)</li></ul><br>Qualifications<br><ul><li>Ability to proactively handle and respond to queries from internal customers</li><li>Experience in working with Salesforce</li><li>Experience of data analysis and manipulation</li><li>Good knowledge of Excel</li><li>Well organised and good time management</li><li>Eye for detail and problem solving</li><li>Interpersonal skills, confident personality, high level of enthusiasm</li><li>Proven ability to work under pressure</li><li>Ability to work in a matrix organisation</li></ul><p><strong>Desired:</strong></p><br><ul><li>Experience in working with Salesforce CRM</li><li>Previous experience in the B2B / B2C events industry</li><li>Experience with Expocad, A2Z or similar floor planning tools</li></ul><br>Additional Information<br><p>inD&nbsp;is a venture that&nbsp;represents&nbsp;the future of B2B events - combining local market leadership with international scale and&nbsp;expertise.&nbsp;inD&nbsp;offers the unique opportunity to work with world-class B2B event brands while being at the forefront of the region's rapid economic growth and Dubai's transformation into a global IP and knowledge hub.&nbsp;</p><br><p>inD&nbsp;is not just&nbsp;participating&nbsp;in the industry's evolution,&nbsp;it's&nbsp;actively shaping it. With strong financial backing, ambitious growth&nbsp;targets&nbsp;and a portfolio of market-leading brands,&nbsp;inD&nbsp;represents&nbsp;an exceptional opportunity to build your career in one of the world's most dynamic business environments.&nbsp;</p><br><p>Colleague experience is&nbsp;very important&nbsp;at&nbsp;inD.&nbsp;You will be joining a supportive,&nbsp;diverse&nbsp;and ambitious team that welcomes candidates from all backgrounds.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.<br>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> Urgent Hiring — Applications are reviewed on a rolling basis.<br> The selection process may take up to 4 weeks, but early applicants are strongly encouraged.<br> Own Category Growth, Optimize Performance, and Expand Market Dominance.<br> Hadley Designs is seeking an Marketplace Expansion Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel.<br> This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making.<br> While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem.<br> How You’ll Win at Hadley Designs We believe performance comes from strong systems executed consistently.<br> Every Category Growth Manager is expected to progress through three stages: Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated This order matters.<br> We value innovation, but only when it is grounded in proven execution.<br> Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down.<br> What You’ll Own End-to-end ownership of category performance, including revenue, margin, pricing, advertising, and inventory Ongoing optimization of product positioning, content, pricing, and promotional strategy Identification and validation of new product and expansion opportunities Lifecycle management of existing products to ensure continued relevance and profitability Inventory and demand planning to support growth while managing cost and risk Cross-functional collaboration with Product Operations, Supply Chain, and Design teams What Success Looks Like Within your first 90 days, you will: Learn and execute against Hadley Designs’ category playbook with accuracy and consistency Implement performance improvements within existing strategies Bring forward thoughtful, data-backed ideas to improve or expand the category Take clear ownership of outcomes, consistently raise the performance bar, and be measured on the results you deliver Apply Now, Own Amazon, and Shape Our Future.<br> Why You’ll Thrive Here: Own a multi-million dollar Amazon category with a team that’s got the tools and trust to help you scale.<br> Join a high-growth crew that lives for innovation, data, and collective wins.<br> Cash, tools, and freedom, no leash, just trust.<br> Remote Full Time Work Flexible Schedule Regular Interaction with CEO Established Company doing business for 10+ years Personal Development Autonomy of time and schedule Established company, 10+ years strong, ready to soar higher with you onboard.<br> Apply Now If you’re a hungry, growth-oriented e-commerce operator who values disciplined execution, clear ownership, and improving systems over time, we’d love to hear from you.<br> Apply today and help shape the next phase of growth at Hadley Designs P.<br>S: If you don’t hear from us within four weeks of your application, please consider that as our decision to move forward with other candidates, but we truly appreciate your interest in Hadley Designs.<br> Who You Are: 5+ years of experience owning product or category growth in e-commerce or marketplaces Proven ability to scale revenue and profitability, either as a brand owner or within a growth team Strong analytical instincts and comfort making decisions from performance data Experience with Amazon Seller Central or the ability to quickly master platform-specific tools Comfortable operating within defined systems before pushing for change Motivated by clear goals, performance benchmarks, and winning as part of a high-performing team Collaborative, accountable, and driven by continuous improvement</span> </div>

<p>An experienced Assistant Project Management professional responsible for assisting in leading projects from inception through completion while ensuring successful delivery across multiple sectors. The role focuses on project governance, stakeholder management, risk and cost control, contract administration, scheduling, reporting, and PMO support. The individual works closely with clients, consultants, contractors, and internal teams to drive project performance, ensure compliance with contractual requirements, manage risks and compensation events, and maintain budget and schedules.</p><p>Your role</p><ul><li>Collaborate with the team to deliver a comprehensive range of Project Management and Design Management duties from project inception to completion.</li><li>Ensure effective delivery of Project / Design Management services across various market sectors.</li><li>Support in developing the Project execution plan, and all other project management plans (Quality, Design, Risk opportunity, project controls, communication, scope change, project close out, stakeholder, information management plans), establish review, approval, variation and reporting procedures.</li><li>Prepare recommendations for the Client s approval.</li><li>Support in preparation of Letters of Acceptance (LOAs), Scope of Agreements (SCAs) and other contractual documentations.</li><li>Support in managing Early Warning Notifications and Compensation Events.</li><li>Facilitate, set up and manage early warning and risk reduction meetings.</li><li>Support in preparation of a risk management strategy.</li><li>Prepare and maintain a risk register.</li><li>Issue instructions, on behalf of the Client, to the Professional Team and Contractor in accordance with the terms of their Appointments/the Building Contract.</li><li>Follow up the design technical delivery team, Support the PM / DM / APM to report to the Client.</li><li>Support the design manager (DM) in design-related follow-ups and technical coordination.</li><li>Support the design manager (DM) in leading the subconsultants and their related deliverables.</li><li>Attending technical coordination meetings with the technical design team to identify the task lists trackers.</li><li>Support in preparation and maintaining the Programme for the design, procurement and construction of the Project.</li><li>Monitor actual against planned progress.</li><li>Check applications for payment from the Professional Team, check other invoices related to the Project.</li><li>Support the PM/APM in monitoring the project s budget and expenditures.</li><li>Support in Standardize/ automate/ develop processes and tools to track and analyze the project costs including budgets, commitments, actuals, accruals, forecasts, contingencies analysis.</li><li>Drive continuous improvement, automation, lean techniques to drive consistency and efficiencies across projects, programmes and portfolios.</li><li>Support in monitoring program meetings and validating updates and milestones achievement.</li><li>Support stakeholder engagement across the programme, including senior members of the Clients Team.</li><li>Work closely with other members of the Programme Team to create reports, understand the data, create actions and manage them through to completion.</li><li>Set up progress reporting systems, support in creating technical scopes and agreements (main &amp; sub-consultant), monitor budgets, attend stakeholder meetings, and coordinate actions, risk and issue tracking.</li><li>Facilitate information requirements, create milestone trackers, verify deliverables, track client comments Verification of Deliverables to ensure compliance to OCRA process and Scope Compliance Matrix.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>About you</h2><p>Minimum requirements</p><ul><li>4 - 7 years of relevant experience.</li><li>Proficiency in English particularly in speaking, writing clear and concise reports, emails, and documentation.</li><li>Bachelor's / master's degree in engineering, design project management/ construction management (Architecture or Civil) background is mandatory.</li><li>Strong verbal and written communication skills is essential.</li><li>A result oriented individual able to handle stakeholders with a strong ability to influence, guide and provide critical feedback.</li><li>ability to manage multiple projects</li></ul><p>Desired requirements</p><ul><li>Min of 4 years hands exp in projects management, design management in an international environment with Experience in the consultancy field.</li><li>Expertise in Office 365 Apps.</li><li>Knowledge of MS Project, Primavera P6, Power BI &amp; Data Analytics, automation using Smart sheets &amp; advanced Excel.</li><li>Experience in leading and managing or working in multi-disciplinary teams.</li><li>Sound knowledge in all aspects of project controlling and reporting with special focus on trend analysis and forecasting.</li><li>Solid hands-on experience into analytical / data interpretation skills.</li><li>Sound knowledge of technical design project s phases.</li><li>Certified Project Management Professional (PMP) / RICS or equivalent credential(s) is a plus.</li><li>Knowledge of FIDIC contracts, familiarity with RIBA plan of works.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview We are looking for a Technical Project Manager to own the end-to-end delivery of web and app development projects, including ongoing support and maintenance engagements.<br> The ideal candidate combines strong project management and delivery skills with a solid technical background and experience managing software development projects .<br> This role requires someone who can work closely with Engineering and QA teams, understand technical requirements and dependencies, challenge estimates and timelines when needed, and ensure projects are delivered successfully.<br> The role operates in an evolving environment where structure exists but may require strengthening.<br> The ideal candidate takes full accountability for delivery outcomes, proactively drives projects forward, and effectively manages technical risks, dependencies, and blockers.<br> While overall client ownership remains at senior level, this Technical Project Manager will lead client calls, manage project reporting, coordinate UAT, and serve as the primary driver of day-to-day technical delivery.<br> Key ResponsibilitiesTechnical Project Ownership &amp; Delivery Own end-to-end delivery of web and app development projects.<br> Manage project planning, sprint planning, execution, and closure with Development and QA teams.<br> Drive timely sprint completion and minimize spillover.<br> Ensure clear understanding of technical scope, deliverables, requirements, and acceptance criteria.<br> Translate business and client requirements into clear deliverables for technical teams.<br> Maintain delivery momentum across parallel technical workstreams.<br> Monitor project progress against timelines, scope, quality, and dependencies.<br> Technical Risk &amp; Issue Management Proactively identify technical risks, blockers, and dependencies that may impact delivery.<br> Work closely with Engineering and QA teams to investigate issues and drive resolution.<br> Challenge technical estimates, timelines, and dependencies when required.<br> Identify root causes of delays and implement mitigation plans.<br> Escalate technical and delivery risks early with clear recommendations and action plans.<br> Track cross-team and technical dependencies throughout the project lifecycle.<br> Client-Facing Responsibilities Lead client status calls and technical delivery discussions.<br> Present structured project progress updates, risks, dependencies, and action items.<br> Translate technical updates into clear and understandable client-facing communication.<br> Own UAT coordination, including entry/exit criteria, issue tracking, and closure.<br> Manage support ticket tracking, prioritization, and resolution follow-up.<br> Maintain clear and professional communication with enterprise and demanding clients.<br> Technical Collaboration Work closely with developers, QA engineers, and other technical stakeholders throughout the project lifecycle.<br> Understand software development processes, architectures, integrations, APIs, and technical dependencies sufficiently to engage effectively with engineering teams.<br> Participate in technical discussions and help translate technical decisions into project plans and delivery actions.<br> Ensure technical requirements and dependencies are clearly understood and tracked.<br> Support realistic estimation and planning by understanding technical complexity and resource requirements.<br> Facilitate communication between technical teams, business stakeholders, and clients.<br> 3+ years of experience in Technical Project Management or Digital Project Management , preferably within web or app development.<br> Proven experience managing software development projects from planning through delivery.<br> Experience working closely with Development and QA teams in Agile or hybrid environments.<br> Strong understanding of the software development lifecycle (SDLC) .<br> Solid technical understanding of web/mobile applications, APIs, integrations, databases, and common software development concepts.<br> Ability to understand and actively participate in technical discussions with engineers and technical stakeholders.<br> Ability to assess technical dependencies, challenge timelines/estimates, and identify potential delivery risks.<br> Experience working with enterprise or demanding clients.<br> Strong ownership mindset with a proven track record of driving technical delivery outcomes.<br> Strong communication, stakeholder management, problem-solving, and organizational skills.<br> Plus Experience managing support and maintenance contracts .<br> Experience working with technical teams on API integrations or third-party integrations.<br> Experience with cloud-based projects or platforms.<br> Technical background in software development, engineering, QA, or a related technical field.<br> Experience with project management tools such as Jira, Azure DevOps, or similar platforms.<br></span> </div>

<p><b>Role Overview&nbsp;</b></p><p><br></p><p>We are looking for a Technical Project Manager to own the end-to-end delivery of web and app development projects, including ongoing support and maintenance engagements. The ideal candidate combines strong project management and delivery skills with a solid technical background and experience managing software development projects . This role requires someone who can work closely with Engineering and QA teams, understand technical requirements and dependencies, challenge estimates and timelines when needed, and ensure projects are delivered successfully. The role operates in an evolving environment where structure exists but may require strengthening. The ideal candidate takes full accountability for delivery outcomes, proactively drives projects forward, and effectively manages technical risks, dependencies, and blockers. While overall client ownership remains at senior level, this Technical Project Manager will lead client calls, manage project reporting, coordinate UAT, and serve as the primary driver of day-to-day technical delivery.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Technical Project Ownership &amp; Delivery</p><ul><li>Own end-to-end delivery of web and app development projects.</li><li>Manage project planning, sprint planning, execution, and closure with Development and QA teams.</li><li>Drive timely sprint completion and minimize spillover.</li><li>Ensure clear understanding of technical scope, deliverables, requirements, and acceptance criteria.</li><li>Translate business and client requirements into clear deliverables for technical teams.</li><li>Maintain delivery momentum across parallel technical workstreams.</li><li>Monitor project progress against timelines, scope, quality, and dependencies.</li></ul><p>Technical Risk &amp; Issue Management</p><ul><li>Proactively identify technical risks, blockers, and dependencies that may impact delivery.</li><li>Work closely with Engineering and QA teams to investigate issues and drive resolution.</li><li>Challenge technical estimates, timelines, and dependencies when required.</li><li>Identify root causes of delays and implement mitigation plans.</li><li>Escalate technical and delivery risks early with clear recommendations and action plans.</li><li>Track cross-team and technical dependencies throughout the project lifecycle.</li></ul><p>Client-Facing Responsibilities</p><ul><li>Lead client status calls and technical delivery discussions.</li><li>Present structured project progress updates, risks, dependencies, and action items.</li><li>Translate technical updates into clear and understandable client-facing communication.</li><li>Own UAT coordination, including entry/exit criteria, issue tracking, and closure.</li><li>Manage support ticket tracking, prioritization, and resolution follow-up.</li><li>Maintain clear and professional communication with enterprise and demanding clients.</li></ul><p>Technical Collaboration</p><ul><li>Work closely with developers, QA engineers, and other technical stakeholders throughout the project lifecycle.</li><li>Understand software development processes, architectures, integrations, APIs, and technical dependencies sufficiently to engage effectively with engineering teams.</li><li>Participate in technical discussions and help translate technical decisions into project plans and delivery actions.</li><li>Ensure technical requirements and dependencies are clearly understood and tracked.</li><li>Support realistic estimation and planning by understanding technical complexity and resource requirements.</li><li>Facilitate communication between technical teams, business stakeholders, and clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>3+ years of experience in Technical Project Management or Digital Project Management , preferably within web or app development.</p><p>Proven experience managing software development projects from planning through delivery.</p><p>Experience working closely with Development and QA teams in Agile or hybrid environments.</p><p>Strong understanding of the software development lifecycle (SDLC) .</p><p>Solid technical understanding of web/mobile applications, APIs, integrations, databases, and common software development concepts.</p><p>Ability to understand and actively participate in technical discussions with engineers and technical stakeholders.</p><p>Ability to assess technical dependencies, challenge timelines/estimates, and identify potential delivery risks.</p><p>Experience working with enterprise or demanding clients.</p><p>Strong ownership mindset with a proven track record of driving technical delivery outcomes.</p><p>Strong communication, stakeholder management, problem-solving, and organizational skills.</p><p>Plus</p><ul><li>Experience managing support and maintenance contracts .</li><li>Experience working with technical teams on API integrations or third-party integrations.</li><li>Experience with cloud-based projects or platforms.</li><li>Technical background in software development, engineering, QA, or a related technical field.</li><li>Experience with project management tools such as Jira, Azure DevOps, or similar platforms.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,​<br>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®</p><br><br>Job Description<br><br><ul><li>Manage the General Manager’s calendar, appointments, meetings and priorities.</li><li>Coordinate business travel, accommodation, transportation and detailed itineraries.</li><li>Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion.</li><li>Prepare professional correspondence, reports, presentations, meeting agendas and minutes.</li><li>Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders.</li><li>Act as the primary point of contact for the Executive Office and represent it professionally.</li><li>Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion.</li><li>Anticipate the General Manager’s requirements and proactively address administrative and operational needs.</li><li>Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities.</li><li>Maintain confidential records, contracts, correspondence and other sensitive business documents.</li><li>Prepare and reconcile expense reports and support other Executive Office administrative requirements.</li><li>Maintain organised and up-to-date physical and electronic filing systems.</li><li>Support the preparation of management reports, business reviews and operational presentations.</li><li>Coordinate team events, off-site meetings, celebrations and special projects.</li><li>Build effective relationships across departments and promote seamless cooperation throughout the hotel.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field.</li><li>Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation.</li><li>Previous experience supporting a General Manager or senior executive is preferred.</li><li>Excellent command of written and spoken English and Arabic.</li><li>Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, PowerPoint and Teams.</li><li>Excellent organisational, communication and time-management skills.</li><li>Strong ability to prepare professional correspondence, reports, presentations and meeting minutes.</li><li>High level of confidentiality, integrity and professional discretion.</li><li>Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment.</li><li>Professional appearance, positive attitude and strong interpersonal skills.</li><li>Flexible, resourceful and able to work independently while collaborating effectively across departments.</li></ul> </div>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 4 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

We are looking for a strategic and results-driven Senior E-commerce Marketing Specialist with a minimum of 3 years of dedicated e-commerce experience. In this role, you will not just execute campaigns—you will own the marketing strategy, design growth funnels, allocate budgets, and craft comprehensive plans to scale our online store’s revenue and customer lifetime value.<br><br>Key Responsibilities:Marketing Strategy & Planning: Develop, execute, and oversee comprehensive monthly and annual e-commerce marketing strategies aligned with business revenue goals. Funnel Optimization: Map out and optimize the entire customer journey (Acquisition, Activation, Retention, Referral) to boost Conversion Rates (CRO) and Average Order Value (AOV). Performance Marketing: Plan, launch, and scale paid media campaigns across Meta, Google Ads, Tik Tok, and other relevant acquisition channels to deliver target ROAS and CAC. CRM & Retention Strategies: Build and optimize lifecycle marketing workflows (email, SMS, Whats App) using platforms like Klaviyo to maximize Customer Lifetime Value (LTV) and repeat purchases. Campaign & Seasonal Planning: Conceptualize, schedule, and lead high-impact seasonal promotions, sales events, and product launches (e.g., Black Friday, Ramadan). Budget & Data Analysis: Manage marketing budgets, forecast performance, and utilize GA4 and native analytics to deliver actionable insights and data-driven improvements<br><br>Requirements:Minimum 3 years of hands-on, direct experience exclusively in E-commerce marketing. (General agency or non-ecommerce marketing experience will not qualify). Proven track record of developing end-to-end e-commerce marketing plans and strategies from scratch. Deep experience with top e-commerce platforms (Shopify, Salla, Zid, or Woo Commerce). Advanced proficiency in ad platforms (Meta Ads Manager, Google Ads, Tik Tok Ads) and analytical tools (GA4, GTM). Strong analytical mindset with the ability to turn raw metrics into clear strategic decisions. Excellent command of the English language (written and spoken).<br><br>Benefits:Competitive salary negotiable based on experience + Performance-based bonuses. Clear career growth paths and a supportive, fast-paced work environment.

<p>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. All rules &amp; regulations are strictly adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP. The service team is well managed, having delegated the appropriate tasks to the team members. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</p><p>MAIN RESPONSIBILITIES</p><ul><li>Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>Understand and strictly adhere to the rules &amp; regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health &amp; safety.</li><li>Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned.</li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in an F&amp;B service role. Ability to work and communicate in a multinational environment: Local language excellent oral and written skills. English excellent oral and written skills. Additional language beneficial. bility to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:</p><ul><li>Passionate for Food &amp; Beverage</li><li>People Oriented</li><li>Passionate for European luxury</li><li>Entrepreneurial</li><li>Straightforward</li><li>Sense of responsibility</li><li>Team player</li><li>Analytical thinker</li><li>Flexible and reliable</li><li>Tolerant and open minded</li><li>Works well under pressure</li></ul>

<p>Role Overview The Program Manager is responsible for the flawless execution of patient support programs, ensuring all project activities are delivered on time, within scope, and in compliance with defined requirements. The role involves overseeing daily operations, monitoring project progress, managing stakeholders, identifying gaps and risks, and implementing corrective actions to ensure successful program outcomes. The Program Manager serves as the primary point of contact for the client, providing regular updates, driving operational excellence, and ensuring achievement of project milestones according to agreed timelines.</p><p>Key Responsibilities</p><p>Program Operations &amp; Quality Management</p><ul><li>Oversee the onboarding of new Care Coaches and Patient Support Specialists (PSS), ensuring completion of project-specific induction and refresher training when required.</li><li>Monitor planned versus completed activities and identify operational gaps.</li><li>Ensure all patient informed consent forms are completed, signed, dated, and properly maintained.</li><li>Identify performance gaps, investigate root causes, and implement corrective and preventive action plans (CAPAs) based on issue severity and frequency.</li><li>Attend Care Coach calls as an observer to monitor service quality and compliance.</li><li>Ensure project documentation is maintained and updated throughout the program lifecycle, including: Patient consents Courier invoices Stock receiving forms Training attendance records</li><li>Conduct quarterly reviews to verify file completeness and compliance.</li></ul><p>Pharmacovigilance &amp; Compliance</p><ul><li>Review Adverse Event (AE) reporting forms to ensure: Accuracy and completeness of documentation Consistency with primary source information, when applicable Submission within required timelines (24 hours or as specified by the client s PV team)</li><li>Track all reported adverse events within patient tracking systems.</li><li>Perform regular adverse event reconciliations before submission to the client.</li></ul><p>Reporting &amp; Financial Oversight</p><ul><li>Prepare and submit Monthly Performance Reports within agreed timelines.</li><li>Monitor and track project pass-through expenses on a regular basis.</li><li>Prepare and submit quarterly pass-through expense reports to clients.</li><li>Develop and deliver monthly program status reports highlighting achievements, risks, challenges, and progress against objectives.</li></ul><p>Stakeholder &amp; Team Management</p><ul><li>Manage and supervise Care Coaches, Patient Support Specialists, Call Center staff, and administrative personnel.</li><li>Maintain regular communication with clients and key stakeholders.</li><li>Collaborate cross-functionally with internal teams to support program requirements and ensure smooth execution.</li><li>Report progress against business objectives and recommend future strategic directions.</li></ul><p>Project Management &amp; Risk Mitigation</p><ul><li>Establish program frameworks, implementation plans, timelines, and deliverables.</li><li>Monitor project performance and milestone achievement.</li><li>Identify emerging risks and issues and implement appropriate mitigation strategies.</li><li>Assess project risks and define contingency plans when necessary.</li></ul><p>Required Skills &amp; Experience</p><p>Professional Experience</p><ul><li>2 to 3 years of experience within the pharmaceutical market access, patient support, or healthcare services industry.</li><li>Minimum 1 year of managerial experience in patient program management.</li><li>Strong understanding of patient affordability and access programs within the life sciences sector.</li></ul><p>Industry Knowledge</p><ul><li>Excellent understanding of Egypt's healthcare regulatory environment, including relevant regulatory bodies and requirements.</li><li>Strong knowledge of Egypt's insurance and reimbursement landscape.</li><li>Familiarity with pharmacovigilance processes and compliance requirements.</li></ul><p>Core Competencies</p><ul><li>Strong customer service and patient-centric mindset.</li><li>Proven project management and organizational skills.</li><li>Demonstrated ability to manage multiple programs simultaneously.</li><li>Strong analytical and problem-solving capabilities.</li><li>Ability to work independently while fostering effective teamwork.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Comfortable engaging with patients, healthcare professionals, NGOs, regulatory authorities, and internal teams.</li></ul><p>Education &amp; Qualifications</p><ul><li>Bachelor's degree in Life Sciences, Pharmacy, Healthcare, or a related field.</li><li>Master's degree is considered an advantage but is not required.</li><li>Fluency in both English and Arabic.</li><li>Advanced proficiency in Microsoft Office applications (Excel, PowerPoint, Word, and Outlook).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>An energetic, results-driven professional with strong leadership capabilities, exceptional attention to detail, and a passion for improving patient access and support services. The ideal candidate will be capable of balancing operational excellence, compliance requirements, client expectations, and team performance to ensure successful program delivery.</p>

Bevatel is hiring a Market Development Representative (MDR) to join its Sales team.<br>Company: Bevatel (Cloud Contact Center & Business Communications) Website: https://www.bevatel.com/ Location: Dokki - Giza (Totally on-site) Employment Type: Full-time<br>Key Responsibilities: <br>Generate qualified business opportunities across the UAE and Qatar markets. Identify and prospect SMB and Enterprise accounts using various lead generation tools, outbound prospecting, cold calling, email campaigns, Linked In, networking, and other lead generation platforms. Handle and follow up on inbound leads generated by the Marketing team and ensure timely engagement. Qualify inbound and outbound leads based on predefined criteria, customer requirements, budget, authority, need, and timeline before assigning them to the Sales team. Schedule qualified meetings, product demonstrations, and discovery calls for the Sales Executives. Build and maintain a healthy pipeline of qualified opportunities for the Sales team. Research target companies and identify key decision-makers within SMB and Enterprise accounts. Maintain accurate records of all leads, activities, and opportunities in the CRM system. Achieve weekly and monthly KPIs for lead generation, qualified opportunities, meetings booked, and conversion rates. Collaborate closely with the Marketing and Sales teams to maximize lead conversion and ensure a smooth handover of qualified opportunities. Report lead generation activities, pipeline progress, and performance metrics on a regular basis. Report directly to the Senior Business Development Manager and work under their supervision to support revenue growth across the UAE and Qatar markets.<br>Requirements:<br>2–4 years of experience in Lead Generation, Sales Development, or Business Development. Proven experience generating leads within the UAE and/or Qatar markets. Experience targeting both SMB and Enterprise customers. Familiarity with CRM systems, Linked In Sales Navigator, Apollo, Zoom Info, Lusha, and other lead generation tools is preferred. Excellent English communication skills.<br>If you're interested, kindly send your updated resume with (MDR) in the subject line to: amira.attia@bevatel.com

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team<br>Key Result Areas:Review the actual consumption vs. the forecasted and highlight the deviation. Lead the planning for the category/area assigned to be in line with the organization’s safety stock policy and DIO targets. Coordinate with suppliers and the logistics department to ensure the availability of goods. Periodic review of the BOM and data sanitization with the relevant departments. Create and manage material plan to maintain inventory levels based on the yearly budget. Highlight the slow-moving item and track near-expiry to avoid write-offs and waste. Developing, evaluating, and enhancing MRP technique based on demand planning rolling forecast. Creates sustainable shareholder value by reducing OPEX spend and creates operating efficiencies. Monitor inventory levels and coordinate inventory pre-builds with line manager and logistics department to compensate for periods of capacity limitations. Responsible for development and maintenance of supply plan of assigned finished goods, considering shelf-life expiration, while balancing network demands with supply capabilities to maintain target stock levels and support on time shipments to customers. Qualification: Bachelor's degree in business, Economics, Engineering or related field of study Experience: - Minimum experience of 1-2 years in leading SC organization.

<p>&nbsp;</p><ul><li><p>Al Fawzy Dental is hiring Customer Service Specialist for night shift both genders for Agouza branch.</p></li><li><p>Working hours : 3 pm to 10 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li></ul><p><strong>Job Benefits:</strong></p><p>1-Bonus and incentives are applied quarterly on overall income.</p><p>2-Paid social insurance.</p><p>4-Paid overtime exceeding shift hours.</p><p>&nbsp;</p><p>Job role:</p><ul><li><p><strong>Patient Communication:</strong> Responding to patient inquiries via phone, email, WhatsApp, social media, and other communication channels in a professional and timely manner. Providing accurate information about dental services, available dentists, clinic schedules, and general procedures.</p></li><li><p><strong>Appointment Management:</strong> Scheduling, confirming, rescheduling, and cancelling dental appointments while maintaining an accurate and organized appointment calendar. Contacting patients to confirm upcoming appointments and following up on missed or cancelled appointments.</p></li><li><p><strong>Patient Registration &amp; Records:</strong> Registering new patients and maintaining accurate and up-to-date patient information in the CRM or clinic management system while ensuring confidentiality of patient data.</p></li><li><p><strong>Patient Follow-Up:</strong> Following up with patients regarding appointment reminders, scheduled visits, treatment plans, and post-treatment care instructions as directed by the dental team. Seeking patient feedback and addressing any concerns or issues in a timely manner.</p></li><li><p><strong>Patient Support:</strong> Assisting patients with general information regarding treatments, costs, payment options, and available offers in accordance with the dental center's policies. Referring medical or clinical questions to the appropriate dental professional.</p></li><li><p><strong>Complaint Handling &amp; Problem-Solving:</strong> Addressing patient concerns, complaints, or conflicts professionally and working toward appropriate and timely resolutions. Escalating complex cases when necessary and collaborating with the dental team to resolve any challenges that may arise.</p></li><li><p><strong>Team Collaboration:</strong> Collaborating with dentists, dental assistants, hygienists, reception staff, and the office manager to ensure a smooth workflow and positive patient experience. Communicating effectively with dental professionals regarding patient needs, appointments, and schedules.</p></li><li><p><strong>Multitasking &amp; Organization:</strong> Handling multiple responsibilities simultaneously, including answering calls, responding to messages, scheduling appointments, following up with patients, and completing administrative tasks while maintaining accuracy and efficiency.</p></li><li><p><strong>Patient Experience &amp; Satisfaction:</strong> Maintaining a high standard of customer service throughout the patient journey. Collecting patient feedback and identifying opportunities to improve patient satisfaction and the overall experience at the dental center.</p></li><li><p><strong>Performance &amp; Service Standards:</strong> Meeting established customer service KPIs, including response time, appointment confirmation, follow-up completion, and patient satisfaction targets.</p></li><li><p><strong>Confidentiality &amp; Compliance:</strong> Maintaining patient confidentiality and complying with the dental center's policies, procedures, privacy requirements, and professional standards.</p></li><li><p><strong>Professionalism:</strong> Upholding the professional reputation of the dental center by maintaining a courteous, respectful, and professional attitude when interacting with patients, colleagues, and dental professionals.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;Job requirements for this position:</p><ul><li><p><strong>Age</strong> : 25 - 35</p></li><li><p><strong>English fluency</strong> is a must plus other languages is a preferred requirement.</p></li></ul><ul><li><p><strong>Education and Training: </strong>Bachelor degree is typically required.</p></li><li><p><strong>Communication Skills: </strong>Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.</p></li><li><p><strong>Customer Service: </strong>Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.</p></li><li><p><strong>Previous experience</strong> in <strong>customer service, healthcare, dental clinics, medical centers, or hospitality</strong> is preferred.</p></li><li><p><strong>Organizational Skills: </strong>Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.</p></li><li><p><strong>Computer Proficiency: </strong>Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.</p></li><li><p><strong>Phone Etiquette: </strong>Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.</p></li><li><p><strong>Appointment Scheduling: </strong>Scheduling and confirming patient appointments. Managing the dental office's appointment calendar efficiently.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.</p></li><li><p><strong>Attention to Detail: </strong>Paying attention to detail in maintaining accurate patient records and processing administrative tasks.</p></li></ul><p></p><p></p>

<p></p><p><strong>Overview:</strong></p><p>As our Operations Manager, you will be the cornerstone of our real estate operations, orchestrating efficiency, optimizing sales processes, and driving strategic initiatives. You will be instrumental in ensuring our ambitious goals are met, customer satisfaction is paramount, and our market presence in Cairo continues to thrive. This role demands a strategic thinker with hands-on management experience and a deep understanding of the real estate landscape.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Lead and inspire</strong> a talented team, fostering a culture of excellence, accountability, and continuous improvement.</p></li><li><p><strong>Strategically oversee</strong> all aspects of real estate operations, from lead generation and sales cycles to property management support and client services.</p></li><li><p><strong>Develop and implement</strong> robust <strong>sales operations</strong> strategies to maximize efficiency, reduce costs, and enhance overall productivity.</p></li><li><p><strong>Drive performance</strong> by establishing clear KPIs, monitoring results, and implementing corrective actions to ensure targets are consistently exceeded.</p></li><li><p><strong>Optimize business processes</strong>, leveraging technology and best practices to streamline workflows and enhance the client experience.</p></li><li><p><strong>Manage budgets</strong> and resources effectively, ensuring financial health and sustainable growth.</p></li><li><p><strong>Collaborate closely</strong> with sales, marketing, and other departments to ensure seamless cross-functional operations and strategic alignment.</p></li><li><p><strong>Identify market trends</strong> and opportunities, providing insights that inform strategic decision-making and competitive positioning.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>We're looking for a leader proficient in:</p><ul><li><p><strong>Real Estate</strong> industry expertise</p></li><li><p>Exceptional <strong>Management</strong> and <strong>Team Leadership</strong> abilities</p></li><li><p>Strong background in <strong>Sales</strong> and <strong>Sales Operations</strong></p></li><li><p>Proven track record in <strong>Operations Management</strong> and <strong>Process Improvement</strong></p></li><li><p>Expertise in <strong>Strategic Planning</strong> and execution</p></li><li><p>Adept at <strong>Client Relationship Management</strong> and <strong>Negotiation</strong></p></li><li><p>Experience with <strong>Business Development</strong> and <strong>Project Management</strong> methodologies</p></li><li><p>Proficiency in <strong>Data Analysis</strong> for informed decision-making</p></li><li><p>Solid <strong>Financial Acumen</strong> and <strong>Market Analysis</strong> capabilities</p></li></ul><p><strong>Growth Opportunities:</strong></p><p>This role offers unparalleled opportunities for professional growth. You will be at the forefront of our expansion, with the chance to influence strategic direction, mentor future leaders, and expand your expertise across diverse facets of the real estate industry. Your success will directly contribute to our organizational achievements and open doors to advanced leadership positions.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a vibrant and supportive culture that values innovation, collaboration, and results. We believe in empowering our employees, fostering an environment where ideas are heard, and achievements are celebrated. You'll be part of a passionate team dedicated to redefining the real estate experience in Cairo.</p><p><strong>Impact:</strong></p><p>Your leadership will have a profound impact on our operational efficiency, sales effectiveness, and overall market standing. You will directly influence our profitability, customer loyalty, and the professional development of your team, leaving a lasting legacy on our success story.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience that Commands Respect:</strong> A minimum of <strong>10-15 years</strong> of progressive experience in operations management, with a significant portion dedicated to the dynamic real estate or sales/retail sectors. You've navigated challenges, led transformations, and consistently delivered outstanding results.</p></li><li><p><strong>Leadership Excellence:</strong> A proven track record as a <strong>Manager</strong> or senior leader, demonstrating exceptional strategic capabilities, team mentorship, and the ability to inspire high-performance.</p></li><li><p><strong>Mastery of Core Skills:</strong> Demonstrated expertise across a comprehensive skill set including <strong>Real Estate</strong> operations, strategic <strong>Management</strong>, effective <strong>Sales</strong> and <strong>Sales Operations</strong>, advanced <strong>Operations Management</strong>, and robust <strong>Strategic Planning</strong>.</p></li><li><p><strong>Operational Acumen:</strong> Strong capabilities in <strong>Process Improvement</strong>, <strong>Project Management</strong>, and leveraging <strong>Data Analysis</strong> to drive informed decisions and achieve operational excellence.</p></li><li><p><strong>Client-Centric Approach:</strong> Exceptional skills in <strong>Client Relationship Management</strong>, <strong>Negotiation</strong>, and driving <strong>Business Development</strong> to expand market reach and foster lasting partnerships.</p></li><li><p><strong>Financial Savvy:</strong> Solid <strong>Financial Acumen</strong> and the ability to conduct thorough <strong>Market Analysis</strong> to identify opportunities and manage resources effectively.</p></li><li><p><strong>Location &amp; Commitment:</strong> The ability to thrive in an <strong>on-site</strong> role within our energetic Cairo, Egypt office, fully immersing yourself in our vibrant company culture.</p></li></ul><p></p>

JOB TITLE: Marketing Specialist Department: Marketing Reports to: Marketing Manager JOB PURPOSEMarketing Specialist is responsible for the ongoing development execution of marketing strategy, and participates in all matters relating to growth, innovative marketing plans, and industry related events. JOB RESPONSIBILITIES1- Formulates, directs and coordinates marketing activities and policies to promote products and services.2- Identifies, develops, or evaluates marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost.3- Evaluates the financial aspects of product development, such as budgets, expenditures, or return-on-investment4- Develops pricing strategies, balancing firm objectives and customer satisfaction.5- Develops lists describing product or service offerings.6- Uses sales forecasting or strategic planning to ensure the sale and profitability of products, or services, analyzes business developments and monitors market trends.7- Manages promotional activities or events, working with advertisers to market products or services.8- Collects and analyzes data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.9- Prepares reports of findings, illustrating data graphically and translating complex findings into written text.10- Forecasts and tracks marketing and sales trends, analyzing collected data.11- Seeks and provides information to help company determine their position in the marketplace.12- Measures the effectiveness of marketing, advertising, and communications programs and strategies.13- Other duties may be assigned by the management. JOB SPECIFICATIONSEducation• University graduates preferably business Administration or any other relevant field, or equivalent combination of education and relevant experience. Personal Skills• Excellent oral and written communication skills.• Interpersonal competencies and presentation skills.• Ability to work under pressure and meet deadlines.• Ability to analyze customer needs and requirements• Problem solver and team worker.• A general knowledge of Microsoft Office computer programs.• A good level of written and spoken English. Technical Skills• Knowledge of principles of Marketing.

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least High School Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>

<p><br></p><p>Job Description</p><p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p><p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p><p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p><p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p><p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p><p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p><p>2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p><p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</p><p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p><p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p><p>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.</p><p>2.13 Walks agency representatives and potential guests around the facility.</p><p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p><p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p><p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.</p><p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p><p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p><p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>