Operation Manager Jobs in Egypt

<p><h4>Position summary</h4> <p>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., restaurant & bar, front desk, business center, lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</p> <p>Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., bellperson, housekeeping, food & beverage server) as necessary to resolve guest call, request, or problem.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Conduct table games according to the rules of the games, casino operations policies and procedures, local regulations, and the gaming department regulations. Monitor appropriateness of wagering and bets. Monitor the amount of chips sold and change nominations of each player. Maintain the pace of the game through the handling of cards, dice, chips, money, and other gaming equipment. Consistently inform players of the rules and what is occurring as the game progresses. Provide information to guests about the property and the surrounding area amenities. Monitor the cleanliness and condition of each area according to designated standards.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons. Monitor closed circuit televisions (CCTV), perimeter alarm system, and duress alarms to ensure that any unusual behavior or emergency situation is dispatched to appropriate personnel for investigation and recorded. Call for assistance using proper code responses. Defuse guest or employee disturbances/altercations in accordance with company policies and procedures, including summoning appropriate authorities if necessary, and documenting incident. Complete incident reports to document all security/loss prevention related incidents such as theft, accidents, physical hazards, and fire alarms.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<ul><li><p>Implement &nbsp;and perform preventive and corrective maintenance activates for a smooth production process.</p></li><li><p>Report required spare parts to the direct manager to provide them in a timely manner.</p></li><li><p>Carry out repairs activities effectively and efficiently.</p></li><li><p>Takeover from the previous shift the maintenance updates and repairs work and complete them.</p></li><li><p>Adopt a cost-conscious approach to utilization of approved resources including maintenance tools, equipment, spare parts and manpower.</p></li><li><p>Approve spare parts withdrawal requests</p></li><li><p>Establish effective co-ordination with internal client to ensure harmonization of activities.</p></li><li><p>Supervise maintenance technicians in shift to achieve common objectives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering.</p></li><li><p>Min 7 years of experience as maintenance engineer in industrial company&nbsp;</p></li><li><p>Hands-on experience using design and calculation software</p></li><li><p>Deep knowledge of electrical manufacturing processes</p></li><li><p>Understanding of electrical engineering codes and safety standards</p></li><li><p>Problem-solving abilities</p></li><li><p>Attention to detail</p></li><li><p>Strong organizational and communication skills</p></li><li><p>Leadership skills.</p></li><li><p>Analytical thinking skills.</p></li><li><p>Excellent computer skills.</p></li></ul><p></p>

<p>Responsible for planning and organizing and orienting all production process and schedules.</p><p>Assessing project and resource requirements.</p><p>Estimating negotiating and agreeing budgets and timescales with clients and managers.</p><p>Ensuring that health and safety regulations are met.</p><p>Determining quality control standard.</p><p>Meeting with shift supervisors and heads of production departments to discuss the results achieved from the production line and participate in making proposed amendments to the established policies or operational plans.</p><p>Make training plan with HR department for production stuff to raise the scientific and practical efficiency.</p><p>Overseeing production processes.</p><p>Re-negotiating timescales or schedules as necessary.</p><p>Organizing the repair and routine maintenance of production equipment.</p><p>Supervising the work of junior staff.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Suitable bachelor s degree</li><li>Minimum of 5 years experience as a production manager in industrial field</li><li>Glass field or aluminum field will be preferred</li><li>Cairo resident only</li><li>Strong interpersonal communication and presentation skills</li><li>Superior attention to details</li><li>Strong Leadership Skills</li><li>More than 5 years</li></ul>

<p>As a Customer Success Manager at AgriCan, your primary goal is to ensure that our clients are successful and satisfied with our agritech solutions. You will manage client relationships, oversee the implementation of our products, and ensure a seamless integration into their farming operations. This role involves gathering and analyzing customer feedback, identifying upsell opportunities, and coordinating with technical teams to resolve any issues. You will also develop strategies to improve customer retention and satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Agriculture, or a related field.</li><li>At least 4 years of experience in customer success, account management, or a similar role, preferably in the agritech or agricultural sector.</li><li>Strong interpersonal and relationship-building skills, with a proven track record of maintaining high customer satisfaction levels.</li><li>Excellent problem-solving abilities and a proactive approach to addressing customer needs.</li><li>Familiarity with CRM systems and customer success methodologies.</li><li>Ability to work collaboratively with cross-functional teams, including sales, marketing, and technical support.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Objective</strong></p><br><p>Build and lead the commercial function, with direct responsibility for revenue growth, new business development, key accounts, retail sales, VIP/tailor-made clients, partnerships, and the sales team</p><br><p>The Commercial Manager should be a strong business developer and relationship builder, not only a sales administrator.</p><br><p><strong>Key Responsibilitiey</strong></p><br><p>* Own and achieve company sales and commercial targets.</p><br><p>* Actively acquire new B2B and corporate accounts.</p><br><p>* Develop and grow existing key accounts.</p><br><p>* Build relationships with decision-makers, corporate clients, VIPs, hotels, banks, automotive, hospitality and other relevant sectors.</p><br><p>* Manage and develop the retail/sales team.</p><br><p>* Oversee the commercial side of tailor-made jackets and VIP clients.</p><br><p>* Develop partnerships, wholesale, consignment and other new sales channels.</p><br><p>* Maintain an active sales pipeline and ensure disciplined follow-up.</p><br><p>* Prepare quotations, negotiate commercial terms and close deals.</p><br><p>* Coordinate with Operations, Marketing, Production and Logistics to ensure successful delivery.</p><br><p>* Maintain accurate client, opportunity and pipeline information in the company’s CRM/Odoo.</p><br><p>* Provide weekly commercial reports and forecasts to manageme</p><br> </div>

<ul><li><p> Welcome customers, understand their needs, and recommend suitable electronics and accessories.</p></li><li><p> Explain product features, specifications, prices, warranties, promotions, and provide basic product demonstrations.</p></li><li><p> Conduct product and competitor price/feature comparisons to support customers’ purchasing decisions.</p></li><li><p> Achieve individual and store sales targets and KPIs through effective selling, upselling, and cross-selling.</p></li><li><p> Stay updated on new products, services, technologies, and market trends.</p></li><li><p> Maintain product availability, fully stocked and properly displayed racks, and functional demo units.</p></li><li><p> Monitor competitors’ prices, products, and promotional offers.</p></li><li><p> Provide customer and market feedback to the Store Manager.</p></li><li><p> Coordinate with the Retail Sales Representatives team to ensure smooth operations, especially during peak times.</p></li><li><p> Ensure the Office Assistant follows proper processes and maintains accuracy.</p></li><li><p> Handle customer cash collections and ensure daily bank deposit reports are sent to the Finance Department.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p> Graduate from a reputable University.</p></li><li><p> Minimum 1-3 years’ experience</p></li><li><p> Maximum Age 32 years</p></li><li><p> Previous experience in electronics retail, consumer electronics, or technology sales is preferred.</p></li></ul><p></p>

<p>Enterprise Technology Solutions is seeking an experienced <strong>Supply Chain Manager</strong> to lead and manage the company's supply chain operations within the IT System Integration industry.</p><p>The successful candidate will be responsible for ensuring the efficient flow of IT equipment and materials from suppliers to the company and ultimately to project sites. This includes overseeing procurement, supplier and distributor management, inventory, warehouse coordination, logistics, and project supply requirements while ensuring cost efficiency and timely delivery.</p><p><strong>Requirements</strong></p><p>Key Responsibilities:</p><p></p><ul><li><p> Manage end-to-end supply chain, procurement, inventory, and logistics operations.</p></li><li><p> Manage relationships with suppliers, vendors, and distributors.</p></li><li><p> Lead sourcing, purchasing, negotiations, and supplier selection.</p></li><li><p> Ensure timely availability and delivery of IT equipment for projects.</p></li><li><p> Monitor inventory levels, stock movement, and warehouse operations.</p></li><li><p> Coordinate with Sales, Presales, Projects, Finance, and Warehouse teams.</p></li><li><p> Identify supply risks and ensure timely resolution.</p></li><li><p> Develop and improve supply chain processes, policies, and KPIs.</p></li><li><p> Drive cost optimization and operational efficiency.</p></li><li><p> Lead and manage the Supply Chain team.</p></li></ul><p></p><p></p>

<p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager</p><p><strong>Desired Candidate Profile</strong></p><p>CV Required</p>

<p>We are looking for an experienced and results-driven <strong>Digital Marketing Specialist</strong> to join our Marketing Team.</p><p>The successful candidate will be responsible for planning, executing, managing, and optimizing digital marketing campaigns across multiple channels to increase brand awareness, generate leads, drive sales, and achieve business objectives</p><p><strong>Requirements</strong></p><ul><li><p>Minimum <strong>3 years of proven experience</strong> in Digital Marketing.</p></li><li><p>Strong hands-on experience in managing paid digital advertising campaigns.</p></li><li><p>Strong knowledge of <strong>Meta Ads Manager</strong>.</p></li><li><p>Good experience with <strong>Google Ads</strong>.</p></li><li><p>Strong analytical and data interpretation skills.</p></li><li><p>Good understanding of <strong>KPIs, ROAS, ROI, CAC, CTR, CPC, and Conversion Rate</strong>.</p></li><li><p>Good knowledge of <strong>SEO</strong> and <strong>Google Analytics</strong>.</p></li><li><p>Ability to develop and execute digital marketing plans.</p></li><li><p>Good understanding of market and competitor analysis.</p></li><li><p>Ability to work effectively with <strong>Content, Graphic Design, and Sales teams</strong>.</p></li><li><p>Good command of <strong>Microsoft Excel / Google Sheets</strong> for data analysis and reporting.</p></li><li><p>Excellent communication and organizational skills.</p></li><li><p>Ability to work under pressure and meet targets.</p></li></ul><p></p>

<p>Receive process and deliver shipments to the clients, ensuring smooth and friendly Customer Service Experience is offered Answer Walk-in Customer inquiries related to product and service Organizes workflow to meet customer timeframes Co-operates with internal departments to resolve routine issues Work closely with the operational staff to ensure customers needs and expectations are met Resolves product or service problems by clarifying the customer's complaint, selecting best solution and following up to ensure resolution Identify and document potential service issues and incidents of customer dissatisfaction and refers it to line manager Perform a range of data input functions on relevant systems in accordance with work Procedures, in coordination with the Sr. Retail Agents Contributes to team effort by assisting in accomplishing team target Promote company services and ensure own target is achieved</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree</li><li>At least one year of experience in CS, Retail and/or Operations</li><li>Very good command of English language</li></ul>

<ul><li><p>Oversee and manage soil improvement works from inception to completion, ensuring alignment with project specifications and deadlines.</p></li><li><p>Supervise site operations and all related civil engineering tasks.</p></li><li><p>Complies with safety regulations, engineering standards, and project requirements.</p></li><li><p>Collaborate with project team and coordinate with project manager / supervision Engineer.</p></li><li><p>Prepare project documentation and site reports.</p></li><li><p>Conduct quality control checks and resolve any issues that arise during the project.</p></li><li><p>Assist with budgeting, cost control, and resource management for projects.</p></li><li><p>Coordinate with &nbsp;technical office to ensure integrated project delivery.</p></li><li><p>supervise and coordinate subcontractors&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in civil engineering.</p></li><li><p>0 to 3 years relevant experience in foundation construction/engineering.</p></li><li><p>Familiarity with local regulations, standards, and safety practices in construction.</p></li><li><p>Excellent project management and problem-solving skills.</p></li><li><p>Ability to read and interpret technical drawings, blueprints, and geotechnical reports.</p></li><li><p>must have sufficient site experience in the construction of foundations.</p></li><li><p>Proficient user CAD, Excel, MS project &amp; word.</p></li><li><p>Good communication and problem-solving skills.</p></li><li><p>Fluency in English (written &amp; spoken)</p></li></ul><p></p>

<ul><li><p>Execute daily sales activities including cold calls, follow-ups, and client meetings.</p></li><li><p>Identify and pursue potential leads and new business opportunities based on the sales plan.</p></li><li><p>Maintain and update client database and sales records.</p></li><li><p>Present company products/services to potential customers in a professional manner.</p></li><li><p>Follow up on inquiries and provide accurate information to clients.</p></li><li><p>Support the sales manager in achieving monthly and quarterly targets.</p></li><li><p>Prepare and submit daily, weekly, and monthly sales reports.</p></li><li><p>Attend client visits, site tours, and product presentations when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering</p></li><li><p>3–5 years of sales experience in construction field</p></li><li><p>Must own a car</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Self-motivated, target-oriented, and eager to learn</p></li><li><p>Good presentation and negotiation skills</p></li><li><p>Ability to handle rejection and stay positive under pressure.</p></li><li><p>Proficient in CRM systems, Google drive and Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Fluent in Arabic; good command of English is a plus</p></li><li><p>Willingness to travel for client visits when required</p></li></ul><p></p>

<ul><li><p>Execute daily sales activities including cold calls, follow-ups, and client meetings.</p></li><li><p>Identify and pursue potential leads and new business opportunities based on the sales plan.</p></li><li><p>Maintain and update client database and sales records.</p></li><li><p>Present company products/services to potential customers in a professional manner.</p></li><li><p>Follow up on inquiries and provide accurate information to clients.</p></li><li><p>Support the sales manager in achieving monthly and quarterly targets.</p></li><li><p>Prepare and submit daily, weekly, and monthly sales reports.</p></li><li><p>Attend client visits, site tours, and product presentations when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering</p></li><li><p>3–5 years of sales experience in construction field</p></li><li><p>Must own a car</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Self-motivated, target-oriented, and eager to learn</p></li><li><p>Good presentation and negotiation skills</p></li><li><p>Ability to handle rejection and stay positive under pressure.</p></li><li><p>Proficient in CRM systems, Google drive and Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Fluent in Arabic; good command of English is a plus</p></li><li><p>Willingness to travel for client visits when required</p></li></ul><p></p>

<ul><li><p>Execute daily sales activities including cold calls, follow-ups, and client meetings.</p></li><li><p>Identify and pursue potential leads and new business opportunities based on the sales plan.</p></li><li><p>Maintain and update client database and sales records.</p></li><li><p>Present company products/services to potential customers in a professional manner.</p></li><li><p>Follow up on inquiries and provide accurate information to clients.</p></li><li><p>Support the sales manager in achieving monthly and quarterly targets.</p></li><li><p>Prepare and submit daily, weekly, and monthly sales reports.</p></li><li><p>Attend client visits, site tours, and product presentations when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering</p></li><li><p>3–5 years of sales experience in construction field</p></li><li><p>Must own a car</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Self-motivated, target-oriented, and eager to learn</p></li><li><p>Good presentation and negotiation skills</p></li><li><p>Ability to handle rejection and stay positive under pressure.</p></li><li><p>Proficient in CRM systems, Google drive and Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Fluent in Arabic; good command of English is a plus</p></li><li><p>Willingness to travel for client visits when required</p></li></ul><p></p>

<ul><li><p>Execute daily sales activities including cold calls, follow-ups, and client meetings.</p></li><li><p>Identify and pursue potential leads and new business opportunities based on the sales plan.</p></li><li><p>Maintain and update client database and sales records.</p></li><li><p>Present company products/services to potential customers in a professional manner.</p></li><li><p>Follow up on inquiries and provide accurate information to clients.</p></li><li><p>Support the sales manager in achieving monthly and quarterly targets.</p></li><li><p>Prepare and submit daily, weekly, and monthly sales reports.</p></li><li><p>Attend client visits, site tours, and product presentations when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering</p></li><li><p>3–5 years of sales experience in construction field</p></li><li><p>Must own a car</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Self-motivated, target-oriented, and eager to learn</p></li><li><p>Good presentation and negotiation skills</p></li><li><p>Ability to handle rejection and stay positive under pressure.</p></li><li><p>Proficient in CRM systems, Google drive and Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Fluent in Arabic; good command of English is a plus</p></li><li><p>Willingness to travel for client visits when required</p></li></ul><p></p>

<ul><li><p>Oversee the company's full accounting operations and prepare financial statements</p></li><li><p>Manage all tax files (VAT, income tax, withholding tax, and other applicable taxes)</p></li><li><p>Directly liaise with the Egyptian Tax Authority, including attending committees and tax audits</p></li><li><p>Prepare monthly, quarterly, and annual tax returns and ensure timely legal submission</p></li><li><p>Monitor updates and amendments to Egyptian tax laws and ensure full company compliance</p></li><li><p>Manage and supervise the accounting team</p></li><li><p>Coordinate with external auditors and accounting/audit firms</p></li><li><p>Provide periodic reports to senior management on the company's financial and tax position</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Commerce – Accounting major (or equivalent)</p></li><li><p>Minimum 5–10 years of accounting experience, with substantial, specialized experience in Egyptian taxation</p></li><li><p>Prior experience in a managerial/supervisory role (Department Manager level or equivalent)</p></li><li><p>Strong command of current Egyptian tax laws and the e-invoicing system</p></li><li><p>CMA certification or a Tax Diploma is a plus</p></li><li><p>Advanced proficiency in accounting software (SAP / Oracle or similar) and Excel</p></li><li><p>Strong leadership, analytical skills, and high attention to detail</p></li></ul><p></p>

<p>OPTES – Optimum Engineering Solutions is hiring an experienced <strong>Procurement &amp; Logistics Manager</strong> to manage local and international purchasing, supplier coordination, import/export logistics, customs clearance follow-up, shipping documentation, and inventory planning.</p><p>The role is essential to ensure timely supply of industrial materials, cost control, supplier reliability, accurate documentation, and smooth logistics operations for OPTES trading and manufacturing activities.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Logistics, Supply Chain, Engineering, Commerce, or a related field.</p></li><li><p>3–5 years of experience in procurement, logistics, import/export, or supply chain.</p></li><li><p>Strong experience in international purchasing, shipping documents, import procedures, and customs clearance.</p></li><li><p>Experience in industrial, engineering, chemicals, foundry, steel, mining, refractory, or manufacturing sectors is preferred.</p></li><li><p>Good knowledge of Incoterms, freight forwarding, customs procedures, and supplier negotiation.</p></li><li><p>Very good English language skills.</p></li><li><p>Excellent Excel and reporting skills.</p></li><li><p>Experience with ERP systems is preferred; Odoo experience is a plus.</p></li><li><p>Strong planning, negotiation, follow-up, and problem-solving skills.</p></li><li><p>Ability to manage multiple suppliers and shipments at the same time.</p></li></ul><p></p>

<ul><li><p>We are looking for a professional and results-driven Operations Manager to join our English Call Center team in the 5th Settlement.</p></li></ul><p><strong>&nbsp; Salary</strong>:</p><ul><li><p>Competitive salary package — determined based on experience and interview performance.</p></li><li><p>If you are motivated, organized, and ready to lead a dynamic team, we’d love to hear from you!<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;</p><ul><li><p>English level: B2 or higher</p></li><li><p>Previous experience in the call center field (preferred)</p></li><li><p>Strong leadership and team management skills</p></li><li><p>Ability to monitor performance, improve KPIs, and ensure high service quality</p></li></ul><p>Key Responsibilities<br>Performance Management: Monitor, analyze, and report on key performance indicators (KPIs) like customer satisfaction (CSAT) and service levels.<br>Team Leadership: Hire, train, coach, and motivate agents to achieve team goals, including handling escalated customer complaints.<br>Operational Optimization: Develop and implement procedures to improve efficiency and maintain high service standards.<br>System &amp; Technology Management: Ensure CRM, telephony, and workforce management systems operate efficiently.<br>Budgeting: Manage operational costs, staffing schedules, and budget allocations.&nbsp;<br>&nbsp;</p>