Operation Manager Jobs in Egypt

<p>We are looking for a proactive and strategic Marketing Manager to establish and lead Turuq's marketing function. The role will be responsible for developing the company's marketing strategy, managing external marketing partners, strengthening brand awareness, generating qualified B2B leads, and supporting</p><p>business growth across our logistics and fulfillment services</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and execute Turuq’s overall marketing strategy aligned with business objectives, including defining target audiences, positioning, marketing priorities, and growth opportunities.</p></li><li><p>Plan, manage, and optimize integrated marketing campaigns across digital and offline channels, including LinkedIn, Google Ads, Meta, email marketing, events, and other relevant platforms.</p></li><li><p>Identify, evaluate, and manage relationships with external marketing agencies, freelancers, and creative partners to ensure effective execution and alignment with business goals.</p></li><li><p>Lead meetings with marketing agencies to define campaign objectives, strategies, budgets, timelines, deliverables, and performance expectations.</p></li><li><p>Monitor and analyze marketing campaign performance, KPIs, and ROI using analytics tools, and provide actionable recommendations to improve results.</p></li><li><p>Develop data-driven marketing strategies based on customer insights, market trends, campaign performance, and competitor analysis.</p></li><li><p>Drive B2B lead generation initiatives to attract e-commerce businesses, brands, and potential partners, supporting business growth objectives.</p></li><li><p>Collaborate closely with leadership and commercial teams to align marketing activities with company growth plans.</p></li><li><p>Build and maintain Turuq’s brand identity and ensure consistency across all marketing channels and customer touchpoints.</p></li><li><p>Oversee the development of marketing content and materials, including website content, company profiles, presentations, brochures, social media content, and promotional assets.</p></li><li><p>Manage Turuq’s presence across relevant social media platforms by developing content strategies and monitoring audience engagement.</p></li><li><p>Conduct market research and competitor analysis to identify industry trends, customer needs, and new growth opportunities.</p></li><li><p>Coordinate participation in exhibitions, conferences, and industry events to increase brand visibility and build business relationships.</p></li><li><p>Manage the marketing budget, ensuring effective resource allocation and measurable business impact.</p></li></ul><ul><li><p>Track marketing ROI and provide regular reports on lead generation, conversion rates, audience growth, and campaign performance.</p></li><li><p>Monitor industry trends, market developments, and competitor activities.</p></li><li><p>Collaborate closely with sales, operations, customer service, and leadership teams to support business objectives.</p></li><li><p>Support vehicle launches, promotional campaigns, strategic partnerships, and industry events.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p></li><li><p>Minimum 5 years of experience in Marketing.</p></li><li><p>Minimum 2 years of experience in a senior, managerial, or leadership marketing role.</p></li><li><p>Proven experience developing and executing integrated marketing campaigns.</p></li><li><p>Experience managing agencies, freelancers, and outsourced creative teams.</p></li><li><p>Strong understanding of digital marketing, lead generation, customer acquisition, and brand management.</p></li><li><p>Hands-on experience with Meta Ads Manager, Google Ads, and Google Analytics.</p></li><li><p>Experience using CRM systems, marketing automation platforms, and social media management tools.</p></li><li><p>Strong analytical skills with the ability to interpret marketing data and optimize performance.</p></li><li><p>Experience tracking KPIs, measuring campaign effectiveness, and reporting on marketing ROI.</p></li><li><p>Excellent project management and organizational skills.</p></li><li><p>Strong communication, presentation, and stakeholder management skills.</p></li><li><p>Ability to manage multiple projects, vendors, and deadlines simultaneously.</p></li></ul><ul><li><p>Professional certifications such as Google Analytics, Google Ads, Meta Media Buying, HubSpot Marketing, PMP, or CAPM are considered a plus.</p></li><li><p>Proficiency in English and Arabic is preferred.</p></li></ul><p></p>

In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors.<br>???? What You’ll Do:• Drive sales growth by exceeding assigned targets and contributing to company success.• Source and qualify new clients using diverse channels including databases, networks, and referrals.• Cultivate and maintain a robust prospect pipeline for consistent lead generation.• Conduct consultative, face-to-face client engagements to present insurance solutions.• Ensure timely follow-up and documentation for all client interactions.• Generate referrals and additional opportunities from client engagements.• Make strategic outbound calls to prospective customers to arrange meetings.• Represent the company at local events and promotional activities to boost our presence.• Prepare and share daily activity and sales reports with your manager.<br>???? What We’re Looking For:• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.• 0-4 years of experience in any field; insurance experience is a plus.• Excellent command of written and spoken English.• Strong confidence, goal-driven mindset, and motivation to succeed.• Exceptional sales, communication, and negotiation skills.• Proven ability to build rapport and close deals.<br>✨ What We Offer:• Comprehensive training and onboarding program• Competitive salary• Attractive commission structure• Clear career progression opportunities• Continuous learning and development• A supportive, collaborative work environment<br>???? Ready to elevate your career in Business Development? Send your CV to hr@beyond-ib.com, we’d love to hear from you! ????

<p><b>Job Description &amp; Summary</b></p><p><br></p><p>We are seeking a highly experienced and strategic SAP MM Manager to lead procurement and inventory transformation initiatives. This role demands deep functional expertise in SAP MM, strong leadership capabilities, and a proven track record of delivering complex SAP projects across global landscapes. The ideal candidate will drive innovation, ensure process excellence, and mentor a team of consultants.</p><p>Key Responsibilities:</p><p><br></p><p>Lead SAP MM strategy, design, and delivery across implementation, rollout, and support projects.</p><p>Manage procurement lifecycle including sourcing, purchasing, vendor evaluation, and contract management.</p><p>Oversee inventory management, valuation, and logistics processes.</p><p>Collaborate with cross-functional SAP teams (FI, SD, PP, WM, Ariba) to ensure seamless integration.</p><p>Drive continuous improvement and system optimization aligned with business goals.</p><p>Manage stakeholder expectations and ensure timely delivery of project milestones.</p><p>Mentor and guide junior consultants and associates.</p><p>Prepare and present executive-level reports and solution roadmaps.</p><p>Required Skills &amp; Qualifications:</p><p><br></p><p>7+ years of hands-on SAP MM experience with at least 2 years in a leadership or managerial role.</p><p>Strong expertise in SAP MM configuration, business process design, and integration.</p><p>Experience with SAP S/4HANA and Fiori apps is highly desirable.</p><p>Excellent communication, stakeholder management, and team leadership skills.</p><p>Bachelor’s or Master’s degree in Engineering, Supply Chain, IT, or related fields.</p><p>Education (if blank, degree and/or field of study not specified)</p><p><br></p><p>Degrees/Field of Study required:</p><p>Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p><br></p><p><b>Required Skills</b></p><p><b><br></b></p><p><b>Optional Skills</b></p><p><br></p><p>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more}</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking a highly experienced and strategic SAP MM Manager to lead procurement and inventory transformation initiatives. This role demands deep functional expertise in SAP MM, strong leadership capabilities, and a proven track record of delivering complex SAP projects across global landscapes. The ideal candidate will drive innovation, ensure process excellence, and mentor a team of consultants.</p><p>Key Responsibilities:</p><ul><li>Lead SAP MM strategy, design, and delivery across implementation, rollout, and support projects.</li><li>Manage procurement lifecycle including sourcing, purchasing, vendor evaluation, and contract management.</li><li>Oversee inventory management, valuation, and logistics processes.</li><li>Collaborate with cross-functional SAP teams (FI, SD, PP, WM, Ariba) to ensure seamless integration.</li><li>Drive continuous improvement and system optimization aligned with business goals.</li><li>Manage stakeholder expectations and ensure timely delivery of project milestones.</li><li>Mentor and guide junior consultants and associates.</li><li>Prepare and present executive-level reports and solution roadmaps.</li></ul><p>Required Skills &amp; Qualifications:</p><ul><li>7+ years of hands-on SAP MM experience with at least 2 years in a leadership or managerial role.</li><li>Strong expertise in SAP MM configuration, business process design, and integration.</li><li>Experience with SAP S/4HANA and Fiori apps is highly desirable.</li><li>Excellent communication, stakeholder management, and team leadership skills.</li><li>Bachelor s or Master s degree in Engineering, Supply Chain, IT, or related fields.</li></ul>

We are looking for Medical Sales Representatives for our business in Ophthalmology.<br>Sales Rep will report to Sales Manager and will be responsible for:<br><br> Co-ordinate the planning and budget process of Ophthalmology range in his territory.<br> Meet with target Customers in his assigned territory to build up the relationship and trust so that Customers value and purchase the Company products and services<br> Direct the actual distribution or movement of the products or services to the customers in his territory.<br> Analyze sales statistics to determine sales potential and inventory requirements and monitor the preferences of customers in his territory.<br> Evaluate Ophthalmology marketing and sales activities results in his territory.<br> Reports on his activities, Customers responses and business potentials.<br> Maintaining records, including checking accounts and invoices.<br><br>Successful applicants must have:<br><br> Bachelor's degree in Pharmaceutical, Science, Biomedical engineering or any relevant fields.<br> Should have relevant experience in ophthalmology.<br> 2 - 5 years as a sales Rep professional experience in sales.<br> Marketing and Sales courses will be plus.<br> Excellent in English<br> Strong Selling, communication, Presentation, and team working skills.<br> Owns car.<br>For whom is interested send your cv to <br>iskhalil@amicogroup.com<br><br><br><br>Why Join Us:<br><br>At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.<br><br>As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.<br><br>This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce

In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors.<br>???? What You’ll Do:• Drive sales growth by exceeding assigned targets and contributing to company success.• Source and qualify new clients using diverse channels including databases, networks, and referrals.• Cultivate and maintain a robust prospect pipeline for consistent lead generation.• Conduct consultative, face-to-face client engagements to present insurance solutions.• Ensure timely follow-up and documentation for all client interactions.• Generate referrals and additional opportunities from client engagements.• Make strategic outbound calls to prospective customers to arrange meetings.• Represent the company at local events and promotional activities to boost our presence.• Prepare and share daily activity and sales reports with your manager.<br>???? What We’re Looking For:• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.• 0-4 years of experience in any field; insurance experience is a plus.• Excellent command of written and spoken English.• Strong confidence, goal-driven mindset, and motivation to succeed.• Exceptional sales, communication, and negotiation skills.• Proven ability to build rapport and close deals.<br>✨ What We Offer:• Comprehensive training and onboarding program• Competitive salary• Attractive commission structure• Clear career progression opportunities• Continuous learning and development• A supportive, collaborative work environment<br>???? Ready to elevate your career in Business Development? Send your CV to hr@beyond-ib.com, we’d love to hear from you! ????

In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors. <br>???? What You’ll Do:• Drive sales growth by exceeding assigned targets and contributing to company success.• Source and qualify new clients using diverse channels including databases, networks, and referrals.• Cultivate and maintain a robust prospect pipeline for consistent lead generation.• Conduct consultative, face-to-face client engagements to present insurance solutions.• Ensure timely follow-up and documentation for all client interactions.• Generate referrals and additional opportunities from client engagements.• Make strategic outbound calls to prospective customers to arrange meetings.• Represent the company at local events and promotional activities to boost our presence.• Prepare and share daily activity and sales reports with your manager.<br>???? What We’re Looking For:• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.• 0-4 years of experience in any field; insurance experience is a plus.• Excellent command of written and spoken English.• Strong confidence, goal-driven mindset, and motivation to succeed.• Exceptional sales, communication, and negotiation skills.• Proven ability to build rapport and close deals.<br>✨ What We Offer:• Comprehensive training and onboarding program • Competitive salary • Attractive commission structure • Clear career progression opportunities • Continuous learning and development • A supportive, collaborative work environment <br>???? Ready to elevate your career in Business Development? Send your CV to hr@beyond-ib.com, we’d love to hear from you! ????

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.<br>Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.<br>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:<br><ul><li>Analyse and identify the linkages and interactions between the component parts of an entire system.</li><li>Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.</li><li>Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.</li><li>Develop skills outside your comfort zone, and encourage others to do the same.</li><li>Effectively mentor others.</li><li>Use the review of work as an opportunity to deepen the expertise of team members.</li><li>Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.</li><li>Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization {+ 22 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors. <br>???? What You’ll Do:• Drive sales growth by exceeding assigned targets and contributing to company success.• Source and qualify new clients using diverse channels including databases, networks, and referrals.• Cultivate and maintain a robust prospect pipeline for consistent lead generation.• Conduct consultative, face-to-face client engagements to present insurance solutions.• Ensure timely follow-up and documentation for all client interactions.• Generate referrals and additional opportunities from client engagements.• Make strategic outbound calls to prospective customers to arrange meetings.• Represent the company at local events and promotional activities to boost our presence.• Prepare and share daily activity and sales reports with your manager.<br>???? What We’re Looking For:• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.• 0-4 years of experience in any field; insurance experience is a plus.• Excellent command of written and spoken English.• Strong confidence, goal-driven mindset, and motivation to succeed.• Exceptional sales, communication, and negotiation skills.• Proven ability to build rapport and close deals.<br>✨ What We Offer:• Comprehensive training and onboarding program • Competitive salary • Attractive commission structure • Clear career progression opportunities • Continuous learning and development • A supportive, collaborative work environment <br>???? Ready to elevate your career in Business Development? Send your CV to hr@beyond-ib.com, we’d love to hear from you! ????

Insurance Sales Manager???? Location: Nasr City, Cairo, Egypt???? Employment Type: Full-time<br>Company Description Life and Health Takaful company established in 2011. A pioneer in the insurance industry in the Middle East and Gulf region, and a market leader ranked among the top 5 insurance companies.<br>Role Description This is a full-time hybrid role for an Insurance Sales Representative, located in Nasr City. The Insurance Sales Specialist will be responsible for building relationships with potential clients, analyzing and assessing their insurance needs, identifying sales opportunities, and closing sales deals. The Insurance Sales Representative will also be responsible for handling client inquiries, maintaining accurate records of account activity, and collaborating with cross-functional teams to meet sales targets.<br>Working Schedule Working Days: Sunday to Thursday Working Hours: 9:30 AM – 5:00 PM<br><br>Qualifications Bachelor’s degree is required. Proven ability to achieve and exceed sales targets. Excellent communication, negotiation, and interpersonal skills. Strong presentation and relationship-building abilities. Customer-focused with outstanding problem-solving skills. Highly motivated, organized, and results-driven. Ability to work under pressure and manage multiple priorities. Self-motivated, results-oriented, and highly organized. Experience working with insurance policies and regulations is a plus.<br>Advantages Attractive, uncapped commission structure. Social insurance. Professional training and continuous career development. Clear career growth and promotion opportunities. Supportive and professional work environment.<br>If you are an ambitious insurance professional looking to advance your career with one of Egypt’s leading insurance companies, we encourage you to apply and become part of our success story.

We are looking for Medical Sales Representatives for our business in Healthcare; for Dermatology Filler & Injectibles.<br><br>Sales Rep will report to Sales Manager and will be responsible for:<br><br>Co-ordinate the planning and budget process of dermatology range in his territory. Meet with target Customers in his assigned territory to build up the relationship and trust so that Customers value and purchase the Company products and services Direct the actual distribution or movement of the products or services to the customers in his territory. Analyze sales statistics to determine sales potential and inventory requirements and monitor the preferences of customers in his territory. Evaluate dermatology marketing and sales activities results in his territory. Reports on his activities, Customers responses and business potentials. Maintaining records, including checking accounts and invoices.<br><br>Successful Applicants Must Have<br><br>Bachelor s degree in Pharmaceutical, Science, Biomedical engineering or any relevant fields. Should have experience in Dermatology Filler & Aesthetic Injectibles.2 - 5 years as a sales Rep professional experience in sales. Marketing and Sales courses will be plus. Excellent in English Strong Selling, communication, Presentation, and team working skills. Owns car.<br><br>Why Join Us<br><br>At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.<br><br>As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.<br><br>This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce<br><br>Skills: Dermatology, Cosmoceutical

In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors. <br>???? What You’ll Do:• Drive sales growth by exceeding assigned targets and contributing to company success.• Source and qualify new clients using diverse channels including databases, networks, and referrals.• Cultivate and maintain a robust prospect pipeline for consistent lead generation.• Conduct consultative, face-to-face client engagements to present insurance solutions.• Ensure timely follow-up and documentation for all client interactions.• Generate referrals and additional opportunities from client engagements.• Make strategic outbound calls to prospective customers to arrange meetings.• Represent the company at local events and promotional activities to boost our presence.• Prepare and share daily activity and sales reports with your manager.<br>???? What We’re Looking For:• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.• 0-4 years of experience in any field; insurance experience is a plus.• Excellent command of written and spoken English.• Strong confidence, goal-driven mindset, and motivation to succeed.• Exceptional sales, communication, and negotiation skills.• Proven ability to build rapport and close deals.<br>✨ What We Offer:• Comprehensive training and onboarding program • Competitive salary • Attractive commission structure • Clear career progression opportunities • Continuous learning and development • A supportive, collaborative work environment <br>???? Ready to elevate your career in Business Development? Send your CV to hr@beyond-ib.com, we’d love to hear from you! ????

<p>Are you a seasoned leader with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, on-site environment where your expertise can truly make a difference? We are searching for an extraordinary <strong>Customer Service Manager</strong> to lead our dedicated team in <strong>Gharbia, Egypt</strong>!</p><p><strong>Overview:</strong> As a vital member of our organization, you will be at the forefront of shaping our customer interactions, ensuring every client receives unparalleled support. This isn't just a job; it's an opportunity to build, inspire, and elevate a team to new heights of customer satisfaction and operational excellence.</p><ul><li><p><strong>Responsibilities:</strong></p></li><li><p><strong>Inspire and Lead:</strong> Guide, mentor, and motivate a team of customer service professionals to achieve and exceed performance targets.</p></li><li><p><strong>Strategic Oversight:</strong> Develop and implement customer service strategies that align with company goals and enhance the overall customer journey.</p></li><li><p><strong>Problem Resolution:</strong> Act as the ultimate escalation point for complex customer issues, ensuring swift and satisfactory resolutions.</p></li><li><p><strong>Process Enhancement:</strong> Identify opportunities for process improvements, implementing best practices to streamline operations and boost efficiency.</p></li><li><p><strong>Performance Management:</strong> Monitor team performance, provide regular feedback, conduct reviews, and foster a culture of continuous improvement.</p></li><li><p><strong>Training &amp; Development:</strong> Champion ongoing training initiatives to keep the team updated on product knowledge, service standards, and industry best practices.</p></li><li><p><strong>Data-Driven Decisions:</strong> Analyze customer feedback and service data to identify trends, inform decision-making, and drive positive changes.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your deep understanding of <strong>Customer Service</strong>, <strong>Customer Care</strong>, and <strong>Customer Support</strong> to lead with authority. Experience with CRM software and data analysis tools will be crucial in this role.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers significant opportunities to hone your leadership skills, influence strategic initiatives, and advance within a growing organization. Your success is our success!</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team that values open communication, innovation, and a shared commitment to customer success. We foster an environment where your contributions are recognized and celebrated.</p><p><strong>Impact:</strong> Your leadership will directly impact our customer satisfaction ratings, brand reputation, and overall business growth. You will be instrumental in creating loyal customers and a thriving service department. This is your chance to leave a lasting legacy!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites Us:</strong></p></li><li><p>A commanding <strong>7-10 years of progressive experience</strong> in Customer Service, with a significant portion in a leadership or managerial capacity.</p></li><li><p>Proven track record of success in managing and inspiring high-performing customer service teams.</p></li><li><p><strong>Essential Skills for Success:</strong></p></li><li><p><strong>Customer Service:</strong> Deep expertise in delivering and managing exceptional customer service experiences.</p></li><li><p><strong>Customer Care:</strong> A genuine passion for nurturing customer relationships and ensuring satisfaction.</p></li><li><p><strong>Customer Support:</strong> Demonstrated ability to troubleshoot, resolve, and escalate customer issues effectively.</p></li><li><p><strong>Team Leadership:</strong> Exceptional ability to lead, motivate, and develop a diverse team.</p></li><li><p><strong>Conflict Resolution:</strong> Masterful skills in de-escalating situations and finding mutually beneficial solutions.</p></li><li><p><strong>Process Improvement:</strong> A keen eye for identifying inefficiencies and implementing effective solutions.</p></li><li><p><strong>Communication Skills:</strong> Outstanding verbal and written communication abilities.</p></li><li><p><strong>Problem-Solving:</strong> A proactive and analytical approach to tackling challenges.</p></li><li><p><strong>Career Level Expectations:</strong> This is a pivotal <strong>Manager</strong> level role, demanding strategic thinking, operational excellence, and exemplary leadership. We're looking for a leader ready to take ownership and drive significant impact.</p></li></ul><p></p>

<p>Are you a proactive and ambitious student looking to kickstart your career in a dynamic and fast-paced environment? We are thrilled to announce an exciting opportunity for an <strong>Assistant Department Manager Intern</strong> to join our remote team based in <strong>Cairo, Egypt</strong>! This full-time internship is designed to immerse you in the core operations of administration, management, and sales, providing invaluable hands-on experience and a robust foundation for your professional journey.</p><p><strong>Overview:</strong> As an Assistant Department Manager Intern, you will be an integral part of our team, contributing to the smooth functioning of our departments. You'll gain exposure to diverse aspects of our business, from streamlining administrative processes to supporting sales initiatives and ensuring exceptional customer interactions. This role is perfect for someone eager to learn, grow, and make a tangible impact from day one.</p><p><strong>Responsibilities:</strong></p><ul><li><p>Assist in the daily administrative tasks, ensuring efficient workflow and accurate record-keeping.</p></li><li><p>Support sales efforts by preparing materials, conducting research, and engaging in follow-up activities.</p></li><li><p>Utilize tools like <strong>Canva</strong> to create compelling presentations and marketing collateral.</p></li><li><p>Shadow and support department managers in operational planning and execution.</p></li><li><p>Contribute to enhancing customer satisfaction through effective communication and problem-solving.</p></li><li><p>Participate in team meetings and contribute innovative ideas to improve processes and outcomes.</p></li><li><p>Manage and organize digital files and documents, maintaining a high level of organization.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> This role will sharpen your abilities in <strong>Administration</strong>, <strong>Sales</strong>, and <strong>Follow Up</strong>, while also providing practical experience with design tools like <strong>Canva</strong>. You'll develop strong <strong>Communication</strong>, <strong>Organizational Skills</strong>, and <strong>Time Management</strong>, essential for success in any career path.</p><p><strong>Growth Opportunities:</strong> This internship offers unparalleled opportunities for personal and professional development. You will receive mentorship from experienced professionals, gain insights into various business functions, and build a strong network. Exceptional performance could lead to future full-time employment opportunities within our growing organization.</p><p><strong>Team &amp; Culture:</strong> We foster a supportive, collaborative, and results-driven remote culture. We believe in empowering our interns with meaningful work and providing a platform for them to thrive. You'll be part of a team that values innovation, dedication, and continuous learning, all while enjoying the flexibility of a remote setup in Cairo.</p><p><strong>Impact:</strong> Your contributions will directly influence the efficiency of our administrative operations and the effectiveness of our sales campaigns. You will play a crucial role in supporting our departmental goals and ultimately contributing to the overall success of the company.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Required Skills:</strong></p><ul><li><p>Proficiency in <strong>Administration</strong> tasks and principles.</p></li><li><p>Familiarity with graphic design tools, particularly <strong>Canva</strong>.</p></li><li><p>Demonstrated interest or experience in <strong>Sales</strong> and customer engagement.</p></li><li><p>Strong capabilities in <strong>Follow Up</strong> and task completion.</p></li><li><p>Excellent <strong>Communication</strong> and interpersonal skills.</p></li><li><p>Superior <strong>Organizational Skills</strong> and attention to detail.</p></li><li><p>Ability to manage time effectively and prioritize tasks.</p></li><li><p>Proficiency with <strong>Microsoft Office Suite</strong>.</p></li></ul></li><li><p><strong>Education Requirements:</strong> Currently enrolled as a student.</p></li><li><p><strong>Experience Requirements:</strong> 0-1 years of relevant experience, demonstrating a proactive attitude and eagerness to learn.</p></li><li><p><strong>Career Level Expectations:</strong> This role is designed for a highly motivated <strong>Student</strong> ready to embark on a challenging and rewarding internship journey.</p></li></ul><p></p>

Job Description: Responsible for ensuring prompt, professional, and sales-oriented interaction and moderation of online content for our clients on our social media channels, within the brands tone of voice. <br>Responsibilities: • Maintain the Moderation Guidelines and ensure they are up to date.• Reviewing and moderating all user-generated content within comments, images, links, videos, audio, private messages, and user profiles, liaising with the rest of the team when required to maintain a good relationship with our audience, for different brands. • Managing content posting schedules. • Respond to comments and customer queries in a timely and structured manner. • Aligning with the rest of the team/ direct Manager on campaigns and selling or marketing standards and methodologies to support our business goals. • Handle complaints, work on solving them and lower escalation record. • Responding to and following up with queries from any communication channel to provide prompt and professional information on our services /products while deploying soft sales skills proactively and ensuring all queries are fulfilled on time. • Monitor social media platforms and online sources to track discussions, trends, and relevant mentions to our clients and industry. • Building a knowledge base for clients’ FAQ’s. • Report complaints, inquiries, suggestions, leads & sales requests on CRM system. <br>Qualifications and Work Experience • Bachelor’s degree in any relevant field. • Experience in social media moderation at least for 1 year.• Excellent command of both written and spoken English and Arabic. • Excellent computer and social media skills. • Excellent writing skills.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Be an ambassador of the Mercure brand and the Hurghada property as General Manager, where your leadership, strong interpersonal skills, and strategic vision will drive an engaged team, exceptional guest satisfaction, and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive revenue growth, exceed targets, and position the property as a premier 4-star resort destination in the Red Sea marketplace. You will be responsible for:</p><p><strong>Leading the Business</strong></p><ul><li>Direct the overall management and strategic direction of the resort property, ensuring all departments achieve operational and financial targets aligned with Mercure brand standards</li><li>Maximize property profitability through effective financial management, revenue optimization across all outlets and services, and rigorous cost control</li><li>Ensure full compliance with operating controls, health and safety regulations, and local Egyptian legislation across all business areas</li><li>Oversee integrated resort operations including guest services, food and beverage, rooms, recreation, and beach facilities to deliver a cohesive, premium leisure experience</li></ul><p><strong>Building and Engaging Your Team</strong></p><ul><li>Lead recruitment and selection initiatives to attract and retain top talent aligned with Mercure standards and property culture</li><li>Champion employee engagement and foster a collaborative, inclusive environment where team members are empowered to contribute, develop, and excel</li><li>Build and maintain strong relationships within the local Hurghada community and stakeholder network to enhance the property's market position</li></ul><p><strong>Driving Service Excellence and Brand Identity</strong></p><ul><li>Maintain premium product and service quality standards that consistently exceed guest expectations, driving positive reviews, loyalty, and repeat business</li><li>Promote and embody the Mercure brand identity, ensuring all brand essentials, standards, and guest experience protocols are executed consistently throughout the resort</li><li>Lead strategic initiatives that enhance the resort's reputation as a premier leisure destination in Hurghada and the Red Sea region</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your experience and skills include:</p><p><strong>Required Experience:</strong></p><ul><li>Minimum 5+ years in a General Manager or senior leadership role within a 4-star hotel, resort, or similar hospitality business</li><li>Proven track record of leading multi-departmental teams and driving operational excellence across guest services, food and beverage, rooms, and recreation</li><li>Demonstrated success in financial management, revenue optimization, and delivering against KPIs and profitability targets</li><li>Strong knowledge of health, safety, and compliance regulations in hospitality operations</li></ul><p><strong>Key Competencies:</strong></p><ul><li>Strategic business acumen with the ability to develop and execute long and short-range financial objectives aligned with brand strategy</li><li>Exceptional leadership and interpersonal skills with proven ability to inspire, engage, and develop high-performing teams</li><li>Strong commercial mindset with demonstrated success in driving revenue growth and maximizing property profitability</li><li>Passionate about building and nurturing talent, fostering an inclusive and collaborative work environment</li><li>Excellent communicator with the ability to effectively engage with guests, team members, owners, and community stakeholders</li><li>Brand ambassador mentality with commitment to maintaining premium service standards and Mercure brand identity</li><li>Strategic thinker with creative problem-solving abilities and strong business judgment</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with Accor brands or similar international hotel chains</li><li>Experience managing resort properties in the Middle East or similar leisure destinations</li><li>Familiarity with Egyptian hospitality market and local business practices'</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.<br>Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.<br>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:<br><ul><li>Analyse and identify the linkages and interactions between the component parts of an entire system.</li><li>Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.</li><li>Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.</li><li>Develop skills outside your comfort zone, and encourage others to do the same.</li><li>Effectively mentor others.</li><li>Use the review of work as an opportunity to deepen the expertise of team members.</li><li>Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.</li><li>Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization {+ 22 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

We are looking for a dynamic Lifecycle and CRM Marketing Senior Specialist to join our marketing team. This role is central to designing and implementing strategies to manage the customer journey from pre-acquisition through to churn. The successful candidate will be responsible for automating marketing communications across all stages of the customer lifecycle to increase customer lifetime value and enhance customer retention across all markets.<br>What Will You DoDevelop comprehensive maps of the customer’s journey, identifying key touchpoints from pre-acquisition to churn. Analyze touchpoints to determine opportunities for engagement and conversion, aligning with overall marketing and business goals. Campaign Management and Automation:Design and implement automated marketing campaigns tailored to different stages of the customer lifecycle. Monitor and analyze campaign performance and customer behavior metrics to identify trends and areas for improvement. Generate regular reports detailing campaign results and customer insights, providing actionable recommendations to enhance strategies. Stakeholder Collaboration: - Work closely with the Performance Marketing Manager and other key stakeholders within the marketing team to align lifecycle marketing strategies with broader goals.<br>What Are We Looking For Bachelor’s degree in Marketing, Business Administration, or related field. Minimum of 5 years of experience in CRM, lifecycle marketing, or a related role. Proven experience with CRM systems and marketing automation tools such as webengage. Strong understanding of customer journey mapping and behavioral analysis Quick learner with a keen interest in technology and the ability to adapt to new tools and practices

To handle drafting project shop drawings, as well as coordinate drawings between different disciplines and assist site engineers clarifying and resolving any technical problem that could arise during the construction caused by designs. Roles & Responsibilities Participate in implementing technical office policies and procedures. Study the project contract documents (time schedule, project design drawings, BOQ, etc.). Prepare shop and coordination drawings (or composite drawing) based on project’s design drawings in accurate with quality standard. Coordinate with other trades to solve any conflict between various Engineering disciplines. Update the shop drawing log before sending the shop drawing to consultant for approvals. Study and prepare requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction. Review sub-contractors’ shop drawings as well as outsourced shop drawings and coordinate their approval process with the project consultant. Coordinate with Surveying Engineer to provide him all the information about land coordinates and any site measurement required. Participate in solving/reporting any unexpected technical difficulties, and other problems that may arise during construction to the Technical Office Manager for discussion and proper solve. Prepare as-built drawings at the end of the project and hand over to the project consultant. Prepare material submittal in conjunction with material to be and approved by the consultant. Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects.<br><br>Education/ Qualifications BSC Engineering, Mechanical or Electrical

We’re Hiring: Customer Service & Office Coordinator – E-commerce Support<br>Company: Passap Location: Arabella Plaza / Arabella Mall, Third Settlement, New Cairo Working Hours: Sunday to Thursday, 9:00 AM – 5:00 PMDays Off: Friday & Saturday Package: Basic salary + incentives + Medical insurance<br>Passap is looking for a reliable and organized female Customer Service & Office Coordinator to join our team. This is a mixed role that mainly focuses on customer service phone calls related to e-commerce orders, while also supporting daily office coordination, reception tasks, and basic assistance to the Marketing and E-commerce teams. Key Responsibilities:Handle incoming and outgoing customer service calls related to online orders. Follow up with customers in a professional and friendly manner. Support basic order-related communication and coordination. Manage reception and daily office coordination tasks. Assist the Marketing and E-commerce manager with simple administrative and follow-up tasks. Keep records, updates, and customer notes organized when needed. Requirements:Good communication skills. Good English level. Presentable, organized, and professional. Good computer skills and familiarity with Excel. Ability to multitask and follow up accurately. Customer-focused attitude and willingness to learn. Previous experience in customer service, call center, telesales, or e-commerce is preferred.1–3 years of experience is a plus, but not a must. To apply:To apply, please send your CV via Whats App to: 01111125217 Kindly mention the job title “Customer Service & Office Coordinator” in your message. Or apply directly through Linked In.

Job Purpose<br><br> JOB DESCRIPTION <br><br>To handle drafting project shop drawings, as well as coordinate drawings between different disciplines and assist site engineers clarifying and resolving any technical problem that could arise during the construction caused by designs.<br><br>Roles & Responsibilities<br><br> Participate in implementing technical office policies and procedures. Study the project contract documents (time schedule, project design drawings, BOQ, etc.). Prepare shop and coordination drawings (or composite drawing) based on project’s design drawings in accurate with quality standard. Coordinate with other trades to solve any conflict between various Engineering disciplines. Update the shop drawing log before sending the shop drawing to consultant for approvals. Study and prepare requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction. Review sub-contractors’ shop drawings as well as outsourced shop drawings and coordinate their approval process with the project consultant. Coordinate with Surveying Engineer to provide him all the information about land coordinates and any site measurement required. Participate in solving/reporting any unexpected technical difficulties, and other problems that may arise during construction to the Technical Office Manager for discussion and proper solve. Prepare as-built drawings at the end of the project and hand over to the project consultant. Prepare material submittal in conjunction with material to be and approved by the consultant. Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects.