We’re Hiring: Customer Service & Office Coordinator – E-commerce Support
Company: Passap Location: Arabella Plaza / Arabella Mall, Third Settlement, New Cairo Working Hours: Sunday to Thursday, 9:00 AM – 5:00 PMDays Off: Friday & Saturday Package: Basic salary + incentives + Medical insurance
Passap is looking for a reliable and organized female Customer Service & Office Coordinator to join our team. This is a mixed role that mainly focuses on customer service phone calls related to e-commerce orders, while also supporting daily office coordination, reception tasks, and basic assistance to the Marketing and E-commerce teams. Key Responsibilities:Handle incoming and outgoing customer service calls related to online orders. Follow up with customers in a professional and friendly manner. Support basic order-related communication and coordination. Manage reception and daily office coordination tasks. Assist the Marketing and E-commerce manager with simple administrative and follow-up tasks. Keep records, updates, and customer notes organized when needed. Requirements:Good communication skills. Good English level. Presentable, organized, and professional. Good computer skills and familiarity with Excel. Ability to multitask and follow up accurately. Customer-focused attitude and willingness to learn. Previous experience in customer service, call center, telesales, or e-commerce is preferred.1–3 years of experience is a plus, but not a must. To apply:To apply, please send your CV via Whats App to: 01111125217 Kindly mention the job title “Customer Service & Office Coordinator” in your message. Or apply directly through Linked In.