Operation Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Your day to day:-</p><br><ul><li><p>- Assist in creating and working within the recruitment budget.</p><br></li><li><p>- Ensure open positions are advertised in appropriate venues to attract a diverse candidate pool.</p><br></li><li><p>- Ensure the open position listing is in a visible location for both internal and external candidates.</p><br></li><li><p>- Assist in establishing and maintaining contact with external recruitment source, i.e. local job service, colleges, recruiting agencies, and community-based organizations.</p><br></li><li><p>- Network with local organization and peers to source candidates for current or future openings, i.e. Hotel Association.</p><br></li><li><p>- Utilize IHG internal recruitment website in job posting and maintain its standard.</p><br></li><li><p>- Oversee the selection and offer processes for employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications).</p><br></li><li><p>- Partner with recruiting professionals to make hiring decisions and negotiate job offers in accordance with SOPs.</p><br></li><li><p>- Ensure interviews are conducted according to IHG guidelines, consistent screening criteria is used and only job-related questions are asked.</p><br></li><li><p>- Ensure background checks are completed in accordance with brand’s standard operation procedures.</p><br></li><li><p>- Participate in all employees’ related events such as birthday, service pin parties and celebrate service week, etc.</p><br></li><li><p>- Schedule all the internal &amp; external communication meetings</p><br></li><li><p>- Responsible of the recognition program (employee of the month / Line Manager and Department of the quarter / Star of the year / Recognition cards)</p><br></li><li><p>- Adopt IHG’s Winning Ways and apply them on the hotel’s employees.</p><br></li><li><p>- Responsible for all HR events such as birthday, service pin parties and celebrate service week, International Women’s Day etc.</p><br></li><li><p>- Respond to internal and external HR related inquiries or requests and provide assistance</p><br></li><li><p>- Assist the HR operations in any other assignment that can be delegated.</p><br></li></ul><p><span><span>- In charge of compliance with IHG recruitment audit and responsible labor business audit.</span></span></p><br><ul><li><p>- Develop and maintain the central employer branding and advertising in cooperation with the marketing communication department.</p><br></li><li><p>- Assist in providing the brand promise through committing to the Global Etiquette and the InterContinental life.</p><br></li><li><p>- Ensure compliance with relevant employment laws and hotel or company policies and procedures.</p><br></li><li><p>- Participate in different CSR activities such as giving for good, wellbeing agenda.</p><br></li><li><p>- In charge of providing all the benefits per job band, including monthly reporting of the medical subscription.</p><br></li><li><p>- Responsible for the Human Resources monthly activities and social media.</p><br></li><li><p>- In Charge of the maintenance &amp; cleanliness of Heart Of The House</p><br></li><li><p>- Responsible for any activity that reflects on Colleague Heartbeats Survey &amp; employee satisfaction.</p><br></li><li><p>- Collect data from HODs &amp; Departmental trainers for the hotel’s talents survey.</p><br></li><li><p>- Prepare activities that keep the employees fit &amp; healthy; Sports, etc.</p><br></li><li><p>- Maintain updated manpower reports &amp; vacancy trackers.</p><br></li><li><p>- Inspection of staff facilities, i.e: lockers, cafeteria &amp; filing</p><br></li><li><p>- Assist in investigations &amp; ensure compliance to the rules &amp; regulations of the hotel.</p><br></li><li><p>- Ensure compliance with the HR &amp; RLR Audits &amp; any other inspections.</p><br></li><li><p>- Ensure service-oriented HR support to all departments.</p><br></li></ul><p><span><span>What we need from you :</span></span></p><br><ul><li><p>- Strong organization, time management, implementation skills, ethical practice, team player, and communication skills, and attention to details are required skills to perform competently the mentioned job duties.</p><br></li><li><p>- Bachelor’s degree plus 3 years of related recruiting experience in Human Resources.</p><br></li><li><p>- Excellent guest service and outstanding communication and interpersonal skills, networking leveraging referrals and ability to do search recruiting and networking.</p><br></li><li><p>- Professional HR studies preferred.</p><br></li><li><p>- Ability to maintain confidentiality to the extent possible in all \Human Resources – related matters.</p><br></li><li><p>- Fluent in English.</p><br></li><li><p>- Must be familiar with word, Excel, PowerPoint, Email and internet.<br>&nbsp;</p><br></li></ul><p><span><span>What you can expect from us</span></span><br><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.</span></span><br><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, r</span></span></p> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a hygiene manager, you’re not just leading daily hygiene for the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Preparation of SOPs, working out cleaning schedules and their implementation along with chief steward, staff training (kitchen, service, engineering, stewarding and all other applicable such as receiving officer).</li> <li>Ensuring food hygiene and sanitation SOPs at all production areas, dishwashing utilities, receiving and storage areas.</li> <li>Conducting supplier audits.</li> <li>Conducting daily inspection regarding hygiene and sanitation conditions of all production, storage areas etc.</li> <li>Manage and maintain an effective pest control system.</li> <li>Conducting in-house audits.</li> <li>Coordinating with engineering department to implement preventive and corrective maintenance.</li> <li>Solving any problems or issues related to food safety.</li> <li>Responsible for ensuring overall hygiene activities in the food production areas.</li> <li>Conduct internal audits to ensure compliance with local regulatory laws and international standards in food safety.</li> <li>Evaluate the corrective actions taken for the non-conformance noted during the audits.</li> <li>Monitor and check the personal hygiene conditions and working habits of the staff.</li> <li>Identify and report structural deficiencies in the food operation.</li> <li>Manage and maintain a satisfactory waste disposal system.</li> <li>Review and follow up on the microbiological results from food laboratory.</li> <li>Manage and maintain the traceability system established.</li> <li>Manage and maintain food safety documentation and records.</li> <li>Periodically review the food safety system.</li> <li>Conduct training in food safety and hygiene for the food handlers.</li> <li>Review the implementation of food safety skills of staff.</li> <li>Ensure the top management is fully aware of high-risk areas for food-borne illness.</li> <li>Maintain a central list of common issues (audits) and from daily cleaning checklist.</li> <li>Daily return of products list.</li> <li>Weekly audit per department with score percentage (report with pictures).</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <p>Minimum 3-5 years of experience in hygiene, food safety, quality assurance, or a similar role within the hospitality industry.</p> <p>Previous experience in hotel environment.</p> <p>Proven experience conducting hygiene inspections, compliance audits, risk assessments, and corrective action follow-up.</p> <p>Advanced English communication skills.</p> <p>Professional certifications such as HACCP, ISO or equivalent are advantageous.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Junior Treasury Accountant <br> <br><strong>Key Responsibilities:</strong><br><ul><li>Receive and record all revenues promptly and accurately.</li><li>Record all payment and receipts movements in the accounting system.</li><li>Follow up on daily treasury movements and record all related transactions accurately.</li><li>Disburse any amounts after obtaining approval from the Financial Manager.</li><li>Issue and register checks, ensuring proper documentation and approvals.</li><li>Monitor and follow up on bank balances and their daily movements.</li><li>Follow up on and settle financial covenants, ensuring compliance.</li><li>Ensure all treasury activities comply with company policies and relevant regulations.</li><li>Assist with month-end closing activities and contribute to other finance projects as needed.</li></ul><br><strong>Job Requirements:</strong><br><ul><li>Bachelors degree in accounting, Finance, or a related field.</li><li><strong>At least one year of experience as a Treasury Accountant.</strong></li><li><strong>Very good in Excel Microsoft Office.</strong></li><li><strong>Familiarity with accounting software (Edara) is a plus</strong>.</li><li>Strong analytical and problem-solving skills.</li><li>Manage multiple tasks effectively.</li><li><strong>Experience in the Service sector is preferred.</strong></li></ul><br><strong>Benefits &amp; Working Conditions</strong><br><ul><li><strong>8 Working hours from 10:00 AM to 6:00 PM.</strong></li><li><strong>Working Days: 5 Days</strong></li><li><strong>Health &amp; Social Insurance</strong></li><li><strong>Career Path</strong></li><li><strong>Learning &amp; Development</strong></li><li><strong>Gym Subscription Discount</strong></li></ul><br><strong>Work location: </strong>El Sheikh Zayed<br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees—people who share a single focus and encourage offering phenomenal service.</p> <h4>About the role</h4> <p>Four Seasons Resort Sharm El Sheikh is seeking a talented and dynamic Learning and Development Manager who shares our passion for excellence and who infuses enthusiasm into everything they do. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine’s “100 Best Companies to Work For.”</p> <h4>What you will do</h4> <li>Train and facilitate key hotel and Four Seasons training programs including but not limited to, Embark orientation, service foundations, leadership behaviors, departmental standard training, compliance training, Leadership Development courses etc.</li> <li>Assign, train, manage and deploy designated trainers who are strong in the continuous development of peers for job-role techniques in alignment with FS standards.</li> <li>Inspire and train leaders to effectively participate in the development and training of other employees; this is critical to the successful delivery of the L&D mission.</li> <li>Ensure service quality through the study of LQA/Forbes and other third-party evaluation results.</li> <li>Get involved in operational improvements where learning can contribute to the solution, and state when it cannot.</li> <li>Enforce Four Seasons standards through testing and training.</li> <li>Plan and execute property-wide change initiatives, including service initiatives, company-wide change initiatives, and other large-scale projects related to growth and learning.</li> <li>Select and manage external vendors to deliver specialized training on service and/or management skills.</li> <li>Base the direction for learning on a thorough Learning Needs Analysis.</li> <li>Create and produce a Learning Needs Analysis (LNA) and Training Plan aligned to the property’s goals and budget cycle.</li> <li>Create and adhere to an annual budget for all training programs, initiatives, and learning resources.</li> <li>Willingness to contribute to the operation where needed.</li> <li>Strong administrative, communication, delegation, and interpersonal skills are required.</li> <li>Assist with all other P&C duties as needed, including but not limited to: employee events, policies, recruitment, interviewing, health and safety, community outreach, ordering and purchasing.</li> <h4>What you bring</h4> <li>Minimum of 3 years’ experience working in a managerial capacity;</li> <li>Experience in hotel operations, preferably Four Seasons or other service environments; or</li> <li>Experience in adult education or a similar environment;</li> <li>Experience managing in diverse cultures.</li> <li>University education or equivalent experience.</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Employee discount for stays at any Four Seasons worldwide</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> <h4>Schedule & hours:</h4> <p>Full time</p></p><p></p>

<p>Your role To achieve complete market coverage of Egypt Manufacturing Industry and grow the Oil-free air business, Specialized applications business and develop Power &amp; Flow business. Reporting to the Regional Rental Manager-Gulf, your mission will be ensuring that the company goals are met in terms of sales volume, revenues, gross profit generation, market development and territory coverage. The main responsibilities of the required position are Complete coverage and increase our presence and market share in Manufacturing Industry. Retain and develop Oil &amp; Gas, Power Industry. Sell new business models to existing and new customers (eg: use and pay, subscription...) Work towards educating customers to start using IRent platform upon implementation in Egypt. Develop and support a spirit of open communication, fairness and respect for the individual in all operation areas. Support and promote the group core values: Interaction, Commitment and Innovation. Drive and develop quality process improvements that focus on safety, operations and customer service. Adhere to health and safety policy and other requirements relating to the care of equipment. Focus on continuously developing a Customer care-driven culture and Support the improvement of our rental and service response to our customers and our operational excellence Strong focus on continuous improvement in the use of digital solutions in our customer communications and relations. You will have a strong focus on innovation, marketing automation, connectivity and digitalization of the operations and further optimize all processes for maximum efficiency. Identify, develop and maximize business opportunities for more potentials and new applications with existing &amp; new customers. Establishing good customer s relationships &amp; maintaining regular contact with all customers especially key accounts &amp; ensure an excellent standard of service is provided. Initiate, develop and execute marketing and action plans for the targeted market. Monitoring and reporting on market trends and activities. Interact with other departments and sales team members and adjust efforts to accomplish or improve budgeted results. Plan and prioritize sales activities in line with the marketing plan, forecast, and projections to achieve agreed sales targets through appropriate propositions and ethical sales methods. Identify customer requirements and propose Total Solutions to meet customer requirements. Prepare quotations and follow up with customers to obtain orders Organize, plan, and record all daily activities on SalesForce and continuously update customers list, contacts, activities, quotations, letters, contracts, and other corresponding visit and action reports, including lost order reports. Managing collections and receivables and maintain the outstanding below 80 days.</p><p><strong>Desired Candidate Profile</strong></p><p>The candidate must be fluent in spoken &amp; written English Adequate knowledge of using MS office tools, SalesForce &amp; PowerPoint Presentation skills is required Knowledge of Arabic will be considered as an additional plus Experience requirements Excellent sales record from a similar position with a min experience of 3-5 years in rental sales of high-quality industrial machines, preferably medium and HP Air Compressors (both Oil-free &amp; Oil Injected) Atlas Copco experience will be considered a definite plus. Educational requirements The successful candidate must have a Degree in Mechanical or Electrical Engineering and speaks English fluently. Personality requirements A customer-centric individual who understands customers needs and seeks to fulfil or exceed expectations A team player and natural diplomat who interacts and unites team members, customers, all stakeholders A methodic and structured achiever who can plan, organize, prioritize, assess, adapt and deliver the promise A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency An innovative there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes the digital transformation (regardless of age) Open-minded with a global mindset, curious to understand and learn new perspectives A person who complies with our DNA: Commitment Interaction Innovation</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Ensures integration of departmental goals in game plans Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Ensures new hires participate in the department s orientation program and receive the appropriate new hire training to successfully perform their job Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&amp;B Department. Maximise the department s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&amp;B products Ensure proper use, protection and maintenance of departmental utensils. Conduct activities to increase customer satisfaction and, enhance service quality. Mentor and Follow-up monthly employees turnover Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&amp;B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Management meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel s policies and procedures: Finance, standards, employees and trainings, outlets and recreation/entertainment Conduct promotional activities to increase sales and conduct meetings for banquet organisations Ensure protection, maintenance and replacement of materials and utensils. Prepare and monitor monthly and annual F&amp;B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&amp;B Department. Contribute to preparing the hotel s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&amp;B Department in line with the facility s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&amp;B Department employees commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&amp;B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees talents.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">Job Description</span></p><p>Responsibilities</p><p>Invoice &amp; Billing Management: Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts. Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses. Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</p><p>Collections Management: Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances. Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices. Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</p><p>Account Reconciliation: Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced. Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported. Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</p><p>Cash Flow &amp; Financial Reporting: Monitor cash flow and ensure that payments are processed and deposited in a timely manner. Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management. Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</p><p>Internal Controls &amp; Compliance: Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements. Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud. Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</p><p>Customer Service &amp; Client Relations: Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments. Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances. Ensure a high level of professionalism and service in all interactions with clients and internal teams.</p><p>Collaboration with Other Departments: Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed. Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</p><p>Continuous Process Improvement: Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections. Stay updated on industry best practices and any changes in financial regulations or software tools.</p><p>Additional Responsibilities</p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><h3>Abilities/Key Competencies/Skills</h3><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><h3>Experience/Certificates/Education</h3><ul><li>Bachelor s degree in Accounting, Finance, Business Administration, or a related field preferred.</li><li>Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</li><li>Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</li><li>Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</li><li>Excellent organizational, problem-solving, and time-management skills.</li><li>Strong communication skills and the ability to manage relationships with both clients and internal teams.</li><li>Ability to lead, motivate, and train a team of accounts receivable professionals.</li><li>High attention to detail and accuracy in financial data processing.</li><li>Strong communication and interpersonal skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><b>Job Description</b></div> <br> <p><b>Responsibilities</b></p> <p>Invoice &amp; Billing Management:</p> <p> Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</p> <p> Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</p> <p> Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</p> <p>Collections Management:</p> <p> Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</p> <p> Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</p> <p> Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</p> <p>Account Reconciliation:</p> <p> Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</p> <p> Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</p> <p> Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</p> <p>Cash Flow &amp; Financial Reporting:</p> <p> Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</p> <p> Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</p> <p> Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Internal Controls &amp; Compliance:</p> <p> Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</p> <p> Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</p> <p> Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</p> <p>Customer Service &amp; Client Relations:</p> <p> Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</p> <p> Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</p> <p> Ensure a high level of professionalism and service in all interactions with clients and internal teams.</p> <p>Collaboration with Other Departments:</p> <p> Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</p> <p> Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</p> <p>Continuous Process Improvement:</p> <p> Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</p> <p> Stay updated on industry best practices and any changes in financial regulations or software tools.</p> <p>Additional Responsibilities</p> <p> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p> <br> <div><b>Qualifications</b></div> <br> <p>Abilities/Key Competencies/Skills</p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p> </p> <p>Leading Myself</p> <p> Positive Orientation</p> <p> Operational Decision Making</p> <p> Self-Development &amp; Management</p> <p>Leading Others</p> <p> Developing an Empowered Team</p> <p> Leading an Engaged and Diverse Team</p> <p> Communication</p> <p>Leading the Business</p> <p> Advocating Guest Passion</p> <p> Business Planning and Analysis</p> <p> Business Improvement and Change</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Experience/Certificates/Education</p> <p> Bachelor s degree in Accounting, Finance, Business Administration, or a related field preferred.</p> <p> Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</p> <p> Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</p> <p> Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</p> <p> Excellent organizational, problem-solving, and time-management skills.</p> <p> Strong communication skills and the ability to manage relationships with both clients and internal teams.</p> <p> Ability to lead, motivate, and train a team of accounts receivable professionals.</p> <p> High attention to detail and accuracy in financial data processing.</p> <p> Strong communication and interpersonal skills.</p> <br> <div><b>Additional Information</b></div> <br> <p>Your team and working environment:<br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits<br> Our commitment to Diversity &amp; Inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>- Expertise in SAP Basis, including system installation, upgrades, and performance tuning.</p><br><br><p>- In-depth knowledge of conversion from S4HANA HUB deployment to standalone merge.</p><br><br><p>- In-depth knowledge of Designing high available and disaster recovery scenarios.</p><br><br><p>- In-depth knowledge of SAP applications and system landscapes, including the ability to configure, monitor, and troubleshoot SAP systems.</p><br><br><p>- In-depth knowledge of Operating System (Linux/Unix/Windows).</p><br><br><p>- Sybase knowledge and experience.</p><br><br><p>- Expertise in PO , BOBJ and BW4HANA.</p><br><br><p>- Experience of SAP Security activities during SAP S/4HANA upgrade projects, ensuring secure and compliant implementation of new releases.</p><br><br><p>- Perform authorization impact assessments and identify security-related changes introduced by the upgraded SAP S/4HANA version.</p><br><br><p>- Execute and validate SU25 upgrade activities, including authorization proposal updates and role adjustments.</p><br><br><p>- Review, remediate, and optimize SAP roles, profiles, and authorization objects affected by the upgrade.</p><br><br><p>- Conduct security testing and validation for business processes, interfaces, SAP Fiori applications, and custom developments following the upgrade.</p><br><br><p>- Analyze and resolve authorization issues identified during upgrade testing, cutover, and post-go-live support.</p><br><br><p>- Review and update SAP Fiori catalogs, spaces, pages, business roles, and OData service authorizations as part of the upgrade process.</p><br><br><p>- Validate Single Sign-On (SSO), Identity Management, and authentication mechanisms after the upgrade.</p><br><br><p>- Collaborate with Basis, Functional, Development, Audit, and Compliance teams to ensure security requirements are met throughout the project lifecycle.</p><br><br><p>- Support hypercare and stabilization activities by resolving security-related incidents and user access issues.</p><br><br><p>- Maintain security documentation, role design standards, and upgrade-related compliance records.</p><br><br><p>- Expertise in executing SAP S/4HANA version upgrades, Feature Package Stack (FPS) updates, and Support Package Stack (SPS) implementations.</p><br><br><p>- Plan and perform end-to-end SAP S/4HANA upgrade activities, including assessment, preparation, execution, cutover, and post-go-live support.</p><br><br><p>- Conduct SAP Maintenance Planner activities and prepare upgrade roadmaps and technical strategies.</p><br><br><p>- Execute SAP Software Update Manager (SUM) upgrade procedures and manage upgrade-related technical tasks.</p><br><br><p>- Perform impact analysis for SAP S/4HANA upgrades, including custom developments, interfaces, Fiori applications, and third-party integrations.</p><br><br><p>- Coordinate upgrade activities across SAP Basis, Security, Development, Functional, Infrastructure, and Business teams.</p><br><br><p>- Validate system readiness and perform pre-upgrade and post-upgrade health checks.</p><br><br><p>- Manage SAP kernel upgrades, database revisions, and operating system compatibility requirements.</p><br><br><p>- Support SAP Fiori, SAP Gateway, and embedded analytics upgrades associated with SAP S/4HANA releases.</p><br><br><p>- Troubleshoot and resolve technical issues encountered during upgrade cycles.</p><br><br><p>- Develop upgrade runbooks, rollback procedures, and cutover plans to minimize business downtime.</p><br><br><p>- Ensure compliance with SAP best practices, security standards, and performance requirements during upgrade projects.</p><br><br><p>- Support hypercare activities and system stabilization following upgrade go-live.</p><br><br><p>- Perform capacity planning and performance optimization to support new S/4HANA release requirements.</p><br><br><p>- Designs the overall structure of the SAP system, including modules, interfaces, and integration points.</p><br><br><p>- Ensure that the solution aligns with industry's best practices and meets security and performance requirements.</p><br><br><p>- Effective documentation skills to maintain clear and organized records of system configurations, changes, and processes.</p><br><br><p>- Ability to provide guidance to development teams and oversee the implementation process to ensure successful delivery of the SAP solution.</p><br><br><p>- Define user roles and permissions, implement user provisioning and deprovisioning processes &amp; Monitor user activity and identify suspicious behavior.</p><br><br><p>- Work closely with business stakeholders to understand their requirements and translate them into technical specifications.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>- Bachelor's degree in computer science, Information Technology, or related field.</p><br><br><p>- Proven hands-on experience performing SAP S/4HANA version upgrades, FPS/SPS updates, and technical maintenance projects.</p><br><br><p>- Proven experience as an SAP Basis consultant E2E implementation with minimum 4 years as SAP Basis consultant.</p><br><br><p>- Strong expertise in SAP Software Update Manager (SUM), Maintenance Planner, and Software Provisioning Manager (SWPM).</p><br><br><p>- Proven experience supporting SAP Security activities during SAP S/4HANA upgrade projects, including version upgrades, FPS, and SPS implementations.</p><br><br><p>- Strong expertise in SAP Authorization concepts, role design, user administration, and security governance.</p><br><br><p>- Hands-on experience with SU25, SU24, PFCG, SU53, SUIM, STAUTHTRACE, and authorization troubleshooting tools.</p><br><br><p>- Experience performing security impact assessments and role remediation activities during SAP upgrades.</p><br><br><p>- Strong knowledge of SAP S/4HANA Security architecture and authorization framework.</p><br><br><p>- Experience with SAP Fiori Security, including catalogs, spaces, pages, business roles, and OData service authorizations.</p><br><br><p>- Knowledge of SAP Single Sign-On (SSO), Identity Management, and authentication technologies.</p><br><br><p>- Experience validating security controls and user access after SAP upgrades and support package implementations.</p><br><br><p>- Strong analytical and problem-solving skills with the ability to identify and resolve complex authorization issues.</p><br><br><p>- Excellent communication and stakeholder management skills, with experience working in cross-functional upgrade project teams.</p><br><br><p>- Strong understanding of SAP kernel upgrades, HANA revisions, and SAP release management processes.</p><br><br><p>- Strong knowledge of SAP system architecture, HANA database administration, and operating systems, SAP system architecture, SAP security standards.</p><br><br><p>- Strong knowledge of SAP HANA backup, recovery, system replication, high availability, and disaster recovery solutions.</p><br><br><p>- Experience in the interaction of business processes and SAP systems with regards to SAP Security implementation best practice.</p><br><br><p>- Familiarity with SAP system installations, upgrades, and patches.</p><br><br><p>- Proficiency in SAP system monitoring and performance tuning.</p><br><br><p>- Knowledge of SAP security concepts and user management.</p><br><br><p>- Experience in SAP SSO solutions.</p><br><br><p>- Excellent problem solving and analytical skills.</p><br><br><p>- Strong communication and interpersonal abilities to collaborate effectively with cross functional teams.</p><br><br><p>- Advanced in English (Speaking, Written).</p><br><br><p>- SAP certifications for the mentioned role.</p><br><br><p>- Flexibility to work in different time zones.</p><br><br><p>- Experience with SAP Solution Manager, Charm, and ITSM processes in upgrade projects.</p><br><br><p>- Experience in troubleshooting upgrade-related performance, integration, and authorization issues.</p><br><br><p>- Experience performing technical validation and impact assessments for SAP S/4HANA upgrades.</p><br><br><p>- Knowledge of SAP Readiness Check, Simplification Item Checks, and Upgrade Dependency Analyzer tools.</p><br><br><p>- Experience supporting SAP Fiori Front-End Server, SAP Gateway, and embedded Fiori deployments during upgrades.</p><br><br><p>- Familiarity with Linux/Unix operating systems and database administration in enterprise SAP landscapes.</p><br><br><p>- SAP Certified Technology Associate certification in SAP S/4HANA or SAP System Administration is highly preferred.</p><br><br><p>- Strong communication, documentation, and stakeholder management skills in enterprise upgrade projects.</p><br><br> <br> <br> Preferred technical and professional experience <br> <p>N/A</p><br><br> <br> <br> <br> <br> <br> </div>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<ul><li><p>Manages all surface treatment activities including sandblasting, galvanizing, and painting.</p></li><li><p>Supervises Senior and Junior Production Engineers, providing technical guidance and solving operational problems on the treatment lines.</p></li><li><p>Allocates manpower, chemicals, and paint materials to meet daily output targets for treated components.</p></li><li><p>Monitors quality for each process: surface cleanliness after sandblasting, coating thickness and uniformity after galvanizing, and adhesion/finish after painting.</p></li><li><p>Reports equipment breakdowns to Maintenance and coordinates to minimize downtime.</p></li><li><p>Tracks daily treated output and reports actual versus plan to the Standard Production Manager continuously.</p></li><li><p>Enforces strict safety and environmental standards.</p></li><li><p>Works with the Operational Excellence team to implement process improvements that reduce chemical waste, energy use, and cycle time.</p></li><li><p>Trains and develops the engineers under supervision on proper handling of each treatment process.</p></li><li><p>Reviews consumption reports and identifying opportunities to reduce waste and cost.</p></li><li><p>Reports production performance, quality issues, and improvement plan to the Standard Production Manager continuously.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree in science or Chemical Engineering.</p></li><li><p>+7 years of experience in surface treatment, with at least 3 years in a supervisory role. Specific experience in sandblasting, galvanizing, and industrial painting within steel or industrial manufacturing is strongly preferred.</p></li><li><p>Proven ability to lead and motivate a team of engineers, technicians, and workers across shifts.</p></li><li><p>Intermediate English proficiency for reading technical data sheets, safety standards, and writing reports.</p></li></ul><p></p>

<ul><li><p>Implements and monitors approved industrial safety plans, licensing activities, and compliance programs, identifying deviations and recommending corrective actions when required.</p></li><li><p>Monitors the timely renewal of contracts related to fire extinguishers, fire protection systems, water networks, and fire alarm systems, ensuring continuous operational readiness.</p></li><li><p>Maintains and updates emergency response team structures, contact lists, and emergency preparedness plans to ensure effective response during incidents.</p></li><li><p>Reviews new facility contracts and verifies that all required industrial safety licenses, permits, and government approvals are obtained before operational commencement.</p></li><li><p>Prepares and reviews weekly, monthly, quarterly, and annual operational reports for submission to the Department Manager, highlighting performance, compliance status, and key issues.</p></li><li><p>Participates in departmental meetings, implements assigned action plans, and follows up on the execution of decisions, recommendations, and improvement initiatives within the Industrial Safety Section.</p></li><li><p>Coordinates with internal departments and external authorities to support compliance with occupational health and safety regulations and company policies.</p></li><li><p>Supervises daily activities of Industrial Safety personnel, ensuring work is completed according to established procedures, safety standards, and regulatory requirements.</p></li><li><p>Ensures inspections, audits, and corrective actions are completed within agreed timelines and maintains proper documentation for regulatory compliance.</p></li><li><p>Escalates significant safety risks, compliance issues, or operational concerns to the Department Manager and recommends appropriate mitigation measures.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree (prefer B.Sc. Of law)</p></li><li><p>4+ years of experience</p></li><li><p>Full knowledge of licenses, occupancy, removal, and closure laws.</p></li></ul><p></p>

<p>We are looking for an HR Manager to oversee all aspects of human resources in the Egypt office. The HR Manager will lead and direct the different functions of the HR Department in Egypt and support and cooperate with the HR department in the Head office.</p><p>Mais tasks</p><ul><li>Develop and implement EG HR strategies and initiatives aligned with the overall company strategy</li><li>Play the focal point between the management and employees by addressing demands, grievances or other issues</li><li>Manage the recruitment and selection process in EG</li><li>Support current and future business needs through the development, engagement, motivation and preservation of human capital</li><li>Oversee and manage a performance appraisal system that drives high performance</li><li>Maintain compensation and benefits processes</li><li>Assess training needs to apply and monitor training programs</li><li>Creating and revising job descriptions</li><li>Developing, revising, and recommending HR handbook, policies and procedures</li><li>Controlling employees' exit process</li><li>Maintaining department records and reports</li><li>Perform other related tasks as required by the management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Bachelor's Degree in Human Resources, Business Management or a related field</p><p>Very good English skills</p><p>At least 4 years of experience in a similar position</p><p>Independent Decision Maker, able to achieve the results with minimum supervision</p><p>People oriented and results driven</p><p>Knowledge of HR systems and databases is highly preferred</p><p>In-depth understanding of EG labour law</p>

<p><em>We are Hiring: Operations Manager</em> ????</p><p><em>Location: Fifth Settlement, New Cairo</em></p><p><em>About the Role:</em></p><p>We are looking for a results-driven <em>Operations Manager</em> to lead and manage our Call Center operations during the overnight shift.</p><p><em>Key Responsibilities:</em></p><p>- Plan, manage &amp; supervise daily Call Center Operations</p><p>- Monitor team performance and ensure Targets &amp; KPIs are met</p><p>- Coach, train and motivate team leaders and agents</p><p>- Handle escalations and ensure smooth workflow</p><p>- Implement processes to improve productivity and quality</p><p>- Prepare daily/weekly performance reports</p><p><em>Requirements:</em></p><p>- 2+ Years experience in <em>Call Center Field</em> in a supervisory/leadership role</p><p>- Proven experience handling <em>US / English Accounts</em> is a must</p><p>- Strong Leadership, Communication &amp; Problem-solving skills</p><p>- Ability to work under pressure and meet deadlines</p><p>- Excellent English communication skills</p><p>- <em>Male Candidates Only</em></p><p>- <em>Overnight Shift: 7:00 PM – 4:00 AM</em></p><p>- Location: Fifth Settlement - Must be able to commute</p><p><em>What We Offer:</em></p><p>- Competitive Salary</p><p>- Medical Insurance</p><p>- Career Growth &amp; Promotion Opportunities</p><p>- Stable work environment</p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p><em>Requirements:</em></p><p>- 2+ Years experience in <em>Call Center Field</em> in a supervisory/leadership role</p><p>- Proven experience handling <em>US / English Accounts</em> is a must</p><p>- Strong Leadership, Communication &amp; Problem-solving skills</p><p>- Ability to work under pressure and meet deadlines</p><p>- Excellent English communication skills</p><p>- <em>Male Candidates Only</em></p><p>- <em>Overnight Shift: 7:00 PM – 4:00 AM</em></p><p>- Location: Fifth Settlement - Must be able to commute</p><p><em>What We Offer:</em></p><p>- Competitive Salary</p><p>- Medical Insurance</p><p>- Career Growth &amp; Promotion Opportunities</p><p>- Stable work environment</p><p></p>

<p>Envision Employment Solutions is currently looking for a IT Release Manager for one of our partners, a leading Digital Bank!</p><p>Job Summary: We are seeking an experienced IT Release Manager to coordinate and oversee the successful delivery of IT releases across the organization. In this role, you will lead release readiness activities, coordinate go/no-go decisions, ensure quality and security validations are completed, and support smooth production deployments through effective planning and cross-functional collaboration.</p><p><b>Responsibilities</b></p><ul><li>Coordinate IT releases and lead go/no-go decisions based on quality assurance, testing outcomes, and overall release readiness.</li><li>Ensure quality and security sign-offs across staging and production environments.</li><li>Validate test results, defect status, performance metrics, and penetration testing outcomes before production deployment.</li><li>Execute production validation activities, including smoke testing and cross-domain validation across infrastructure, data, and workplace systems.</li><li>Manage rollback procedures and support production recovery activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 7 years of experience in IT Release Management or a similar role. Experience coordinating enterprise IT releases across multiple teams. Strong understanding of release management and production deployment processes. Experience leading release readiness assessments and go/no-go decisions. Knowledge of quality assurance, software testing, and defect management practices. Familiarity with production validation activities, including smoke testing. Understanding of security validation and penetration testing processes. Experience managing release rollback procedures. Excellent communication, coordination, and stakeholder management skills.</p>

<p>Envision Employment Solutions is currently looking for a NOC &amp; Application Monitoring Manager for one of our partners, a leading Digital Bank!</p><p>Job Summary: We are seeking an experienced NOC &amp; Application Monitoring Manager to oversee the monitoring of production systems, applications, and infrastructure using observability tooling.</p><p>Responsibilities</p><ul><li>Monitor all production systems, applications, and infrastructure on a 24/7 basis using observability tooling.</li><li>Manage Network Operations Centre (NOC) activities to ensure real-time visibility of system availability and performance.</li><li>Detect, triage, and escalate incidents, and execute first-line runbooks in accordance with defined operational playbooks.</li><li>Produce daily and weekly operational health reports, including tracking and escalating Service Level Objective (SLO) breaches and recurring incident patterns.</li><li>Establish and operate observability and Site Reliability Engineering (SRE) practices across applications and infrastructure.</li><li>Enable proactive monitoring, root cause analysis, and continuous improvement of system reliability and performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 7 years of experience in NOC, Application Monitoring, IT Operations, or a similar role.</p><p>Experience monitoring production systems, applications, and infrastructure.</p><p>Experience managing Network Operations Centre (NOC) activities.</p><p>Experience using observability tooling.</p><p>Experience detecting, triaging, and escalating incidents.</p><p>Experience executing first-line runbooks and operational playbooks.</p><p>Experience producing operational health reports and tracking Service Level Objective (SLO) breaches.</p><p>Experience establishing or operating observability and Site Reliability Engineering (SRE) practices.</p><p>Experience performing root cause analysis and supporting continuous improvement initiatives.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a&nbsp;</em><em><strong>NOC &amp; Application Monitoring Manager</strong></em><em>&nbsp;for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The <strong>NOC &amp; Application Monitoring Manager </strong>leads the Bank's 24/7 Network Operations Centre and application monitoring function, ensuring real-time visibility of system availability and performance across all production applications and infrastructure. This role owns incident detection, triage, and escalation, and drives the adoption of observability and Site Reliability Engineering (SRE) practices to strengthen system resilience.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Manage the 24/7 monitoring of all production systems, applications, and infrastructure using observability tooling.</li><li>Lead and manage the Network Operations Centre (NOC) team to ensure real-time visibility of system availability and performance.</li><li>Detect, triage, and escalate incidents in line with defined operational playbooks and runbooks, executing first-line response actions.</li><li>Produce daily and weekly operational health reports, tracking Service Level Objective (SLO) breaches and recurring incident patterns.</li><li>Establish and operate observability and Site Reliability Engineering (SRE) practices across applications and infrastructure.</li><li>Drive root cause analysis and continuous improvement initiatives to enhance system reliability and reduce incident recurrence.</li><li>Define and maintain monitoring dashboards, alerting thresholds, and escalation matrices in coordination with application and infrastructure teams.</li><li>Manage relationships with monitoring tool vendors and ensure optimal use of observability platforms.</li><li>Coach and develop the NOC team, ensuring appropriate shift coverage and readiness for major incidents.</li></ul> </div>

<p>We are seeking an exceptional <strong>Training Manager</strong> to join our dynamic Human Resources team . This is an incredible opportunity to shape the learning journey of our employees, fostering a culture of continuous growth and development.</p><p>As our Training Manager, you will be at the heart of our talent development strategy, designing and implementing impactful training programs that empower our workforce. You will work within a supportive and collaborative environment, contributing significantly to our overall success and employee satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Develop and implement the annual Learning &amp; Development (L&amp;D) strategy aligned with business objectives.</p></li><li><p>Prepare and manage the annual training budget and monitor expenditures.</p></li><li><p>Establish learning policies, procedures, and training standards.</p></li><li><p>Conduct annual Training Needs Analysis (TNA) across all departments.</p></li><li><p>Design, coordinate, and deliver technical, behavioral, leadership, and compliance training programs.</p></li><li><p>Develop onboarding and orientation programs for new employees.</p></li><li><p>Manage leadership development, succession planning, and talent development initiatives.</p></li><li><p>Coordinate mandatory legal, health &amp; safety, and compliance training.</p></li><li><p>Develop Individual Development Plans (IDPs) for employees in coordination with department</p></li><li><p>managers.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Human Resources, Business Administration, or a related field.</p></li><li><p>Train the Trainer</p></li></ul><p></p><p><strong>Experience</strong></p><ul><li><p>6–10 years of progressive experience in Learning &amp; Development .</p></li><li><p>Experience in retail, hospitality, food &amp; beverage, manufacturing, or multi-site operations is preferred.</p></li><li><p>age not exceed 40 years</p></li></ul><p></p><p></p>

<p><h4>Key responsibilities:</h4> <ul> <li>Provide administrative support to the production manager and production team.</li> <li>Coordinate and communicate effectively with procurement and warehouse to support production operations.</li> <li>Perform other administrative duties assigned by management.</li> <li>Manage emails and internal communications related to production activities.</li> <li>Create and process purchase requisitions for production-related materials and services.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Finance Manager-Translation and Saas Solutions <br> <br><strong>About the Role</strong><br>We are seeking an experienced <strong>Finance Manager</strong> to lead financial planning, reporting, budgeting, and cash flow management while supporting strategic business decisions. The ideal candidate will have strong analytical skills, leadership capabilities, and a proven track record in financial management.<br><strong>Key Responsibilities</strong><br><ul><li>Develop and manage annual budgets, forecasts, and financial plans.</li><li>Prepare and analyze monthly, quarterly, and annual financial reports.</li><li>Monitor cash flow, working capital, and financial performance.</li><li>Ensure compliance with accounting standards, tax regulations, and company policies.</li><li>Lead financial audits and coordinate with external auditors.</li><li>Provide strategic financial insights and recommendations to senior management.</li><li>Oversee accounts payable, accounts receivable, and general ledger activities.</li><li>Implement and improve financial controls, processes, and reporting systems.</li><li>Manage and mentor the finance team.</li></ul><br><strong>Requirements</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or a related field.</li><li>5+ years of experience in finance, accounting, or financial management.</li><li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li><li>Proficiency in ERP systems and Microsoft Excel.</li><li>Professional certifications such as CMA, CPA, ACCA, or equivalent are a plus.</li><li>Strong analytical, communication, and leadership skills.</li><li>Experience in FMCG, Manufacturing, Retail, or Hospitality industries is preferred.</li></ul><br><strong>Benefits</strong><br> Competitive Salary Package<br> Performance-Based Bonuses<br> Career Growth Opportunities<br> Medical &amp; Social Insurance<br> Dynamic &amp; Professional Work Environment<br> </div>