Operation Manager Jobs in Egypt

Job title: Sales Account Manager Location: Cairo, Nasr City Job Type: Full-time<br>Four Brand | The Digital Elevator is a creative marketing agency on a mission to elevate ambitious brands through innovative strategies and impactful marketing. We are looking for a proactive and results-driven Sales Account Manager who can build strong client relationships, drive new business opportunities, and ensure client satisfaction while identifying growth opportunities.<br>About the Role:As a Sales Account Manager, you will be responsible for both acquiring new clients and managing relationships with existing accounts. You'll act as a trusted advisor, understanding client needs, recommending suitable marketing solutions, and ensuring projects are aligned with business objectives. You will play a key role in driving revenue growth, increasing client retention, and expanding service adoption across our portfolio.<br>Key Responsibilities:<br>Business Development & Sales Identify and research potential clients across target industries. Generate qualified leads through networking, referrals, Linked In, cold outreach, and business partnerships. Conduct discovery meetings to understand client challenges, goals, and opportunities. Present Four Brand’s services and marketing solutions in a consultative manner. Prepare customized proposals, presentations, and quotations. Negotiate agreements and successfully close new business opportunities. Achieve monthly and quarterly sales targets.<br>Account Management Serve as the primary point of contact for assigned clients. Build long-term relationships based on trust, communication, and business value. Understand each client's objectives and ensure alignment with service delivery teams. Conduct regular client meetings and performance reviews. Manage client expectations and ensure a smooth communication flow. Monitor client satisfaction and proactively address concerns.<br>Growth & Client Retention Identify upselling and cross-selling opportunities across existing accounts. Recommend additional services that support client growth objectives. Support contract renewals and maintain strong retention rates. Track account performance and identify areas for improvement. Maintain a healthy client portfolio while maximizing account value.<br>Internal Coordination & Reporting Collaborate closely with Strategists, Media Buyers, Video Editors, Designers, and Content Teams. Ensure smooth onboarding for new clients. Clearly communicate client objectives, requirements, and expectations to internal teams. Maintain accurate records within CRM and project management systems. Track sales activities, opportunities, and client communications. Prepare weekly and monthly sales reports.<br>Requirements:<br>2+ years of experience in Sales, Business Development, Account Management, or a similar role within a marketing agency. Strong understanding of digital marketing services including:(Social Media, Content, Media Buying, Branding, Web/App Development, Media Production, etc.) Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain client relationships. Strong organizational and time-management skills. Experience using CRM and project management tools such as Zoho, Click Up, or similar platforms. Fluent Arabic speaker with strong English communication skills. Self-motivated, target-driven, and results-oriented.<br>Why Join Four Brand?<br>Work with a fast-growing creative marketing agency. Exposure to diverse industries and exciting brands. Real opportunities for career growth and leadership development. Collaborative and supportive work environment. Performance-based incentives and growth opportunities. Be part of a team that values innovation, ownership, and results.

Job title: Sales Account Manager Location: Cairo, Nasr City Job Type: Full-time<br>Four Brand | The Digital Elevator is a creative marketing agency on a mission to elevate ambitious brands through innovative strategies and impactful marketing. We are looking for a proactive and results-driven Sales Account Manager who can build strong client relationships, drive new business opportunities, and ensure client satisfaction while identifying growth opportunities.<br>About the Role:As a Sales Account Manager, you will be responsible for both acquiring new clients and managing relationships with existing accounts. You'll act as a trusted advisor, understanding client needs, recommending suitable marketing solutions, and ensuring projects are aligned with business objectives. You will play a key role in driving revenue growth, increasing client retention, and expanding service adoption across our portfolio.<br>Key Responsibilities:<br>Business Development & Sales Identify and research potential clients across target industries. Generate qualified leads through networking, referrals, Linked In, cold outreach, and business partnerships. Conduct discovery meetings to understand client challenges, goals, and opportunities. Present Four Brand’s services and marketing solutions in a consultative manner. Prepare customized proposals, presentations, and quotations. Negotiate agreements and successfully close new business opportunities. Achieve monthly and quarterly sales targets.<br>Account Management Serve as the primary point of contact for assigned clients. Build long-term relationships based on trust, communication, and business value. Understand each client's objectives and ensure alignment with service delivery teams. Conduct regular client meetings and performance reviews. Manage client expectations and ensure a smooth communication flow. Monitor client satisfaction and proactively address concerns.<br>Growth & Client Retention Identify upselling and cross-selling opportunities across existing accounts. Recommend additional services that support client growth objectives. Support contract renewals and maintain strong retention rates. Track account performance and identify areas for improvement. Maintain a healthy client portfolio while maximizing account value.<br>Internal Coordination & Reporting Collaborate closely with Strategists, Media Buyers, Video Editors, Designers, and Content Teams. Ensure smooth onboarding for new clients. Clearly communicate client objectives, requirements, and expectations to internal teams. Maintain accurate records within CRM and project management systems. Track sales activities, opportunities, and client communications. Prepare weekly and monthly sales reports.<br>Requirements:<br>2+ years of experience in Sales, Business Development, Account Management, or a similar role within a marketing agency. Strong understanding of digital marketing services including:(Social Media, Content, Media Buying, Branding, Web/App Development, Media Production, etc.) Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain client relationships. Strong organizational and time-management skills. Experience using CRM and project management tools such as Zoho, Click Up, or similar platforms. Fluent Arabic speaker with strong English communication skills. Self-motivated, target-driven, and results-oriented.<br>Why Join Four Brand?<br>Work with a fast-growing creative marketing agency. Exposure to diverse industries and exciting brands. Real opportunities for career growth and leadership development. Collaborative and supportive work environment. Performance-based incentives and growth opportunities. Be part of a team that values innovation, ownership, and results.

Job title: Sales Account Manager Location: Cairo, Nasr City Job Type: Full-time<br>Four Brand | The Digital Elevator is a creative marketing agency on a mission to elevate ambitious brands through innovative strategies and impactful marketing. We are looking for a proactive and results-driven Sales Account Manager who can build strong client relationships, drive new business opportunities, and ensure client satisfaction while identifying growth opportunities.<br>About the Role:As a Sales Account Manager, you will be responsible for both acquiring new clients and managing relationships with existing accounts. You'll act as a trusted advisor, understanding client needs, recommending suitable marketing solutions, and ensuring projects are aligned with business objectives. You will play a key role in driving revenue growth, increasing client retention, and expanding service adoption across our portfolio.<br>Key Responsibilities:<br>Business Development & Sales Identify and research potential clients across target industries. Generate qualified leads through networking, referrals, Linked In, cold outreach, and business partnerships. Conduct discovery meetings to understand client challenges, goals, and opportunities. Present Four Brand’s services and marketing solutions in a consultative manner. Prepare customized proposals, presentations, and quotations. Negotiate agreements and successfully close new business opportunities. Achieve monthly and quarterly sales targets.<br>Account Management Serve as the primary point of contact for assigned clients. Build long-term relationships based on trust, communication, and business value. Understand each client's objectives and ensure alignment with service delivery teams. Conduct regular client meetings and performance reviews. Manage client expectations and ensure a smooth communication flow. Monitor client satisfaction and proactively address concerns.<br>Growth & Client Retention Identify upselling and cross-selling opportunities across existing accounts. Recommend additional services that support client growth objectives. Support contract renewals and maintain strong retention rates. Track account performance and identify areas for improvement. Maintain a healthy client portfolio while maximizing account value.<br>Internal Coordination & Reporting Collaborate closely with Strategists, Media Buyers, Video Editors, Designers, and Content Teams. Ensure smooth onboarding for new clients. Clearly communicate client objectives, requirements, and expectations to internal teams. Maintain accurate records within CRM and project management systems. Track sales activities, opportunities, and client communications. Prepare weekly and monthly sales reports.<br>Requirements:<br>2+ years of experience in Sales, Business Development, Account Management, or a similar role within a marketing agency. Strong understanding of digital marketing services including:(Social Media, Content, Media Buying, Branding, Web/App Development, Media Production, etc.) Excellent communication, presentation, and negotiation skills. Proven ability to build and maintain client relationships. Strong organizational and time-management skills. Experience using CRM and project management tools such as Zoho, Click Up, or similar platforms. Fluent Arabic speaker with strong English communication skills. Self-motivated, target-driven, and results-oriented.<br>Why Join Four Brand?<br>Work with a fast-growing creative marketing agency. Exposure to diverse industries and exciting brands. Real opportunities for career growth and leadership development. Collaborative and supportive work environment. Performance-based incentives and growth opportunities. Be part of a team that values innovation, ownership, and results.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a growing organization focused on driving measurable business growth through data-driven digital marketing and paid media strategies. As the company continues expanding its marketing efforts, they are seeking a PPC Specialist to manage, optimize, and scale paid advertising campaigns while leveraging modern AI-enabled workflows to improve efficiency and performance. This role offers the opportunity to work closely with marketing, content, and design teams to create high-performing campaigns that generate meaningful business results. Role Overview The PPC Specialist will be responsible for planning, launching, managing, and optimizing paid advertising campaigns with a primary focus on Google Ads. The PPC Specialist will oversee campaign performance, conversion tracking, landing page optimization, reporting, and AI-enabled process improvements while collaborating with cross-functional teams to maximize return on investment. This role is ideal for a data-driven marketer who enjoys campaign strategy, performance analysis, conversion optimization, and continuous experimentation. Location Fully Remote | 9:00 AM - 5:00 PM EST Key Responsibilities Campaign Setup &amp; Management Plan, configure, and launch Google Ads campaigns across Search, Display, Shopping, and Performance Max. Manage campaign budgets, bidding strategies, and account structures to maximize ROI. Implement and maintain tracking through Google Tag Manager and advertising pixels. Monitor campaign performance and make data-driven optimizations. Support Meta Ads campaigns as business needs require. Landing Page &amp; Conversion Optimization Collaborate with design and content teams to develop high-converting landing pages. Apply conversion rate optimization principles to improve campaign performance. Conduct A/B testing across creatives, messaging, targeting, and landing pages. Continuously optimize user journeys to improve conversions and lead quality. Analytics &amp; Reporting Monitor campaign performance using GA4 and advertising platform reporting tools. Develop recurring performance reports and actionable recommendations. Analyze trends, anomalies, and opportunities to improve campaign outcomes. Provide insights that support ongoing optimization efforts. Process &amp; AI Integration Utilize AI tools to improve campaign setup, optimization, ad copy generation, and reporting. Develop automated workflows that improve campaign monitoring and reporting efficiency. Research emerging tools, technologies, and best practices in paid media. Continuously improve processes through automation and AI-assisted workflows. Client &amp; Cross-Functional Collaboration Communicate campaign performance, recommendations, and results to stakeholders. Collaborate with marketing, content, and design teams to align campaign execution with business objectives. Support team development by sharing PPC knowledge and best practices. Contribute to strategic discussions related to campaign growth and performance. Qualifications Experience 3 5 years of experience managing PPC campaigns with a primary focus on Google Ads. Hands-on experience managing Google Ads Search, Display, Shopping, and Performance Max campaigns. Experience implementing and managing tracking through Google Tag Manager and advertising pixels. Experience using GA4 and analytics platforms to evaluate campaign performance. Experience conducting A/B testing and conversion optimization initiatives. Experience supporting paid media campaigns across multiple channels. Experience with Meta Ads is preferred. Experience working with Shopify and landing page optimization is a strong plus. Experience communicating campaign performance to stakeholders or clients is a plus. Qualifications Skills Strong Google Ads campaign management expertise. Strong understanding of paid media strategy and performance optimization. Strong knowledge of Google Tag Manager, conversion tracking, and advertising pixels. Strong analytical skills with the ability to interpret performance data and identify opportunities. Strong understanding of conversion rate optimization methodologies. Ability to create actionable reporting and performance recommendations. Familiarity with Shopify and landing page optimization best practices. Ability to leverage AI tools for campaign optimization, workflow automation, and reporting. Strong problem-solving and troubleshooting abilities. Strong attention to detail and commitment to campaign accuracy. Ability to collaborate effectively with cross-functional teams. What Success Looks Like Paid media campaigns consistently achieve or exceed KPI, ROI, and conversion goals. Tracking and reporting remain accurate, reliable, and delivered on time. AI-enabled workflows improve efficiency and reduce manual effort. Landing pages effectively support campaign objectives and conversion goals. Campaign performance insights contribute to improved business outcomes. Stakeholders receive clear, actionable communication regarding campaign performance. Opportunity This is an opportunity to take ownership of paid media performance within a growing organization while working alongside cross-functional teams and leveraging AI-enabled marketing workflows. The PPC Specialist will play a key role in driving growth through strategic campaign execution, conversion optimization, and performance analysis. High performers will have opportunities to expand into broader digital marketing and media leadership responsibilities. Application Process: To be considered for this role these steps need to be followed: Fill in the application form Record a video showcasing your skill sets</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3-5 years of experience managing PPC campaigns with a primary focus on Google Ads.</li><li>Hands-on experience managing Google Ads Search, Display, Shopping, and Performance Max campaigns.</li><li>Experience implementing and managing tracking through Google Tag Manager and advertising pixels.</li><li>Experience using GA4 and analytics platforms to evaluate campaign performance.</li><li>Experience conducting A/B testing and conversion optimization initiatives.</li><li>Experience supporting paid media campaigns across multiple channels.</li><li>Experience with Meta Ads is preferred.</li><li>Experience working with Shopify and landing page optimization is a strong plus.</li><li>Experience communicating campaign performance to stakeholders or clients is a plus.</li><li>Strong Google Ads campaign management expertise.</li><li>Strong understanding of paid media strategy and performance optimization.</li><li>Strong knowledge of Google Tag Manager, conversion tracking, and advertising pixels.</li><li>Strong analytical skills with the ability to interpret performance data and identify opportunities.</li><li>Strong understanding of conversion rate optimization methodologies.</li><li>Ability to create actionable reporting and performance recommendations.</li><li>Familiarity with Shopify and landing page optimization best practices.</li><li>Ability to leverage AI tools for campaign optimization, workflow automation, and reporting.</li><li>Strong problem-solving and troubleshooting abilities.</li><li>Strong attention to detail and commitment to campaign accuracy.</li><li>Ability to collaborate effectively with cross-functional teams.</li></ul><p></p></section>

<p><strong>Job Summary</strong></p><p>We're looking for an experienced Sales Manager to lead our team in the home appliances sector. You will be responsible for setting sales strategy, coaching our sales team, and driving business growth to exceed revenue targets.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and execute sales strategies to increase market share for home appliances.</p></li><li><p>Lead, mentor, and motivate the sales team to achieve and surpass sales goals.</p></li><li><p>Analyze market trends and competitor activities to identify new opportunities.</p></li><li><p>Build and maintain strong relationships with key customers and partners.</p></li><li><p>Prepare and present sales forecasts and performance reports to senior management.</p></li><li><p>Maintain deep knowledge of our product lines and industry innovations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a Sales Manager in the home appliances industry.</p></li><li><p>Strong leadership, communication, and negotiation skills.</p></li><li><p>Demonstrated ability to meet and exceed sales targets.</p></li><li><p>Proficiency in CRM software and sales data analysis.</p></li><li><p>Bachelor's degree in a relevant field.</p></li></ul><p></p>

<ol><li><p>Cairo Regional Sales Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Modern Trade Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Whole Sale Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Retail Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Key Account Retail Sales Supervisor (5years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li></ol><p></p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree .</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10 years of direct experience in sales for Managerial positions and 5 years for</p><p>supervisory positions ,</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent negotiation, communication, and presentation skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High proficiency in MS Office (Excel, PowerPoint).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-motivated, results-driven, and able to work independently while collaborating across multiple</p><p>teams .</p>

<ol><li><p>Cairo Regional Sales Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar) </p></li><li><p>Modern Trade Manager (10 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Whole Sale Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Retail Supervisor (5 years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li><li><p>Key Account Retail Sales Supervisor (5years exp. In food manufacturing – Concentrates, Sauce, Vinegar)</p></li></ol><p></p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree .</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10 years of direct experience in sales for Managerial positions and 5 years for </p><p> supervisory positions ,</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent negotiation, communication, and presentation skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High proficiency in MS Office (Excel, PowerPoint).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-motivated, results-driven, and able to work independently while collaborating across multiple </p><p> teams .</p>

<p><strong>Sales Manager – Electrical Products</strong></p><p><strong>Job Summary:</strong></p><p>The Sales Manager is responsible for leading and managing the electrical products sales team, developing and implementing sales strategies to achieve company targets, expanding the customer base, and maintaining strong relationships with existing clients to drive business growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute sales plans and strategies for electrical products.</li><li>Lead, supervise, and motivate the sales team to achieve sales objectives.</li><li>Monitor team performance and provide guidance and support when needed.</li><li>Achieve monthly and annual sales targets set by the company.</li><li>Build and maintain strong relationships with existing customers while identifying and acquiring new clients.</li><li>Conduct market research and monitor competitors’ activities and market trends.</li><li>Prepare periodic sales reports and present performance updates to management.</li><li>Negotiate with customers and ensure successful closure of sales deals.</li><li>Train and develop the sales team to enhance their product knowledge and sales skills.</li></ul><p><br>&nbsp;</p>

<p>We are looking for an English Social Media Manager to manage, adapt and publish social media content for English-speaking audiences.</p><p>The role includes preparing English versions of social media content based on provided master videos, texts and content guidelines. The Social Media Manager will create English captions, subtitles, titles, hooks, thumbnails, stories and short-form video adaptations for multiple social channels.</p><p>The person will be responsible for publishing content regularly, adapting the tone and wording for an international English-speaking audience and making sure that all posts look professional, clear and consistent.</p><p>The role also includes monitoring comments and messages, supporting communication channels such as WhatsApp, Telegram and Live Chat / Crisp, tracking basic performance numbers and reporting which content performs well. The goal is to grow the English social media channels, increase engagement and support the visibility of the brand in international markets.</p>

<p>We are looking for an Arabic Social Media Manager to manage, adapt and publish social media content for Arabic-speaking audiences.</p><p>The role includes preparing Arabic versions of social media content based on provided master videos, texts and content guidelines. The Social Media Manager will create Arabic captions, subtitles, titles, hooks, thumbnails, stories and short-form video adaptations for multiple social channels.</p><p>The person will be responsible for publishing content regularly, adapting the tone and wording for Arabic-speaking audiences, especially in the Gulf region, and making sure that all posts look professional, clear and consistent.</p><p>The role also includes monitoring comments and messages, supporting communication channels such as WhatsApp, Telegram and Live Chat, tracking basic performance numbers and reporting which content performs well. The goal is to grow the Arabic social media channels, increase engagement and support the visibility of the brand in Arabic-speaking markets.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>أخصائي تشغيل – صعيد مصر ملخص الوظيفة يتولى أخصائي التشغيل مسؤولية دعم والإشراف على العمليات اليومية عبر شبكة المحطات في صعيد مصر.<br> ويركز هذا الدور على ضمان التميز التشغيلي، وإجراء الزيارات الميدانية، ومراقبة أداء المحطات، ودعم العمليات المالية، والحفاظ على علاقات قوية مع شركاء المحطات والعملاء.<br> المسؤوليات الرئيسية: - إجراء زيارات ميدانية منتظمة لمتابعة عمليات المحطات والتأكد من الالتزام بمعايير الشركة.<br> - فحص المعدات والعمليات التشغيلية لتحديد المشكلات وتنفيذ الإجراءات التصحيحية اللازمة.<br> - مراجعة الفواتير والسجلات التشغيلية ودعم أنشطة التسوية المالية الشهرية.<br> - التنسيق مع المحطات والعملاء لحل التحديات التشغيلية ومعالجة المشكلات المتعلقة بالخدمات.<br> - دعم إجراءات ضمّ المحطات الجديدة وتفعيلها ودمجها ضمن الشبكة.<br> - إعداد التقارير التشغيلية وتقديم تحديثات الأداء للإدارة.<br> - الاستجابة للحوادث التشغيلية ودعم استمرارية الأعمال أثناء حالات الطوارئ.<br> - التعاون مع الإدارات الداخلية لتعزيز الكفاءة التشغيلية وتحسين جودة الخدمات.<br> Operations Specialist – Upper Egypt The Operations Specialist is responsible for supporting and monitoring daily operations across the station network in South Upper Egypt.<br> The role focuses on ensuring operational efficiency, conducting field visits, supporting financial reconciliations, resolving operational issues, and maintaining strong relationships with station partners and clients.<br> Key Responsibilities: - Conduct regular field visits to monitor station performance and ensure compliance with operational standards.<br> - Inspect equipment and operational processes to identify issues and recommend improvements.<br> - Review invoices, records, and support monthly financial reconciliation activities.<br> - Coordinate with stations and clients to resolve operational concerns and service-related issues.<br> - Assist in the onboarding and activation of new stations within the network.<br> - Prepare operational reports and provide updates on station performance and compliance.<br> - Support emergency response activities and ensure operational continuity when issues arise.<br> - Collaborate with internal teams to improve service quality and operational efficiency.<br> - رواتب ومزايا تنافسية.<br> - بدل وقود.<br> - بدل صيانة للمركبة.<br> - مكافأة سنوية مرتبطة بالأداء.<br> - فرص للنمو والتطوير المهني.<br> - Competitive salary package.<br> - Fuel allowance.<br> - Vehicle maintenance allowance.<br> - Annual performance bonus.<br> - Career growth and development opportunities.<br> - درجة البكالوريوس في إدارة الأعمال أو إدارة العمليات أو أي تخصص ذي صلة.<br> - خبرة لا تقل عن سنة واحدة في مجال العمليات أو التشغيل.<br> - يجب امتلاك سيارة أو دراجة نارية (سكوتر) والاستعداد للتنقل بشكل متكرر في مختلف أنحاء صعيد مصر.<br> - مهارات قوية في التواصل وحل المشكلات والتنسيق.<br> - فهم جيد لعمليات التسوية المالية ومراجعة الفواتير وإعداد التقارير.<br> - القدرة على العمل بشكل مستقل وإدارة أولويات متعددة والالتزام بالمواعيد النهائية.<br> - إجادة استخدام برامج Microsoft Office، وخاصة Excel.<br> - الإقامة في منطقة صعيد مصر أو القدرة على تغطيتها ميدانياً بكفاءة.<br> - Bachelor's degree in Business Administration, Operations Management, or a related field.<br> - 1+ year of experience in operations.<br> - Must own a car or scooter and be willing to travel frequently across Upper Egypt.<br> - Strong communication, problem-solving, and coordination skills.<br> - Good understanding of financial reconciliation, invoice review, and reporting.<br> - Ability to work independently, manage multiple priorities, and meet deadlines.<br> - Proficiency in Microsoft Office, particularly Excel.<br> - Based in, or able to effectively cover, the Upper Egypt region.<br></span> </div>

<p>The BPA is responsible for analyzing, documenting, and optimizing Coptic Orphans business processes to ensure their efficiency, effectiveness and alignment with the organization's strategic objectives by developing performance metrics, analyzing data and providing actionable insights that drive decision-making and performance improvement. The Business Process Analyst (BPA) discovers, documents and analyses Coptic Orphans' business processes so that they are efficient, effective and aligned with the organization's strategic objectives. The role owns the full analysis cycle for its assigned process portfolio: mapping the As-Is process, validating that map with the process owners, confirming pain points and their root causes, appraising improvement options, and preparing the resulting improvement plan for approval. All process models are produced and maintained in SAP Signavio using BPMN 2.0.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>Process Analysis and Documentation</strong></p><ul><li>Discovery and As-Is Mapping: Collaborate with cross-functional teams to understand business requirements while facilitate workshops to create detailed process documentation. Conduct structured process discovery with cross-functional teams - through stakeholder interviews, facilitated workshops, job shadowing, and document and system trace analysis - to establish how each process actually operates, not only how it is intended to operate.</li><li>Document process flows using Business Process Model and Notation (BPMN 2.0) in SAP Signavio, applying the department's agreed modelling conventions, naming standards and level-of-detail rules.</li><li>Collect and analyze process-related data to identify trends and insights by use statistical methods and data analysis tools to support decision-making. Collect and analyse process data - volumes, cycle and waiting times, handoffs, rework and exception rates - using appropriate statistical and analytical techniques, so that process behaviour is evidenced rather than asserted.</li><li>Maintain repository hygiene in SAP Signavio: version control, model metadata and attributes, glossary and dictionary entries, and archiving of superseded models.</li></ul><p><strong>Stakeholder Validation and Sign-Off</strong></p><ul><li>Gate 1 - As-Is validation: present the documented As-Is model to process owners and process participants, resolve discrepancies, and obtain and record formal process-owner sign-off that the model reflects actual practice.</li><li>Gate 2 - Pain point confirmation: identify inefficiencies, bottlenecks, control gaps, handoff failures and rework loops; determine root causes using structured techniques; and confirm the prioritised pain-point set with the affected process owners before any solution work begins.</li><li>Gate 3 - Solution option agreement: develop and appraise feasible improvement options with process owners and, where relevant, Information Technology; agree the recommended option; and document the options considered and rejected, with reasons.</li><li>Maintain a documented audit trail of each validation gate (attendees, date, decision, open points) in the Signavio repository or the department's engagement record.</li><li>Escalate to the Process Manager where stakeholders do not converge, where scope or cost exceeds the agreed envelope, or where a cross-departmental decision is required.</li></ul><p><strong>Solution Design and Improvement Planning</strong></p><ul><li>Design the To-Be process and model it in SAP Signavio, showing the delta against the validated As-Is model.</li><li>Prepare the improvement plan or project charter: objectives, scope, expected benefits, effort and cost estimate, risks, dependencies, implementation sequence and named implementation owner.</li><li>Prepare the supporting business case and present the recommendation to the Process Manager and the relevant process owner(s) for approval.</li><li>Hand the approved plan over to the implementing owner, provide process expertise during implementation, and confirm on completion that the To-Be model is published and the superseded As-Is model archived.</li></ul><p><strong>Performance Measurement &amp; Improvement and Monitoring</strong></p><ul><li>Define key performance indicators (KPIs) for business processes in alignment with organization performance framework, and baseline current performance during As-Is analysis so that the effect of any change can later be measured.</li><li>Identify, analyze existing business process inefficiencies, and identify areas for improvement using optimization strategies with stakeholders.</li><li>Communicate process changes and improvements to stakeholders, including the reasons for the change, and support adoption of the new way of working.</li><li>Monitor and measure the impact of process changes against the baseline captured during As-Is analysis, and report the result to the Process Manager.</li><li>Analyze &amp; Prioritize improvement project portfolio. Contribute analysis, effort estimates and benefit estimates to the prioritisation of the improvement project portfolio, which is owned by the Process Manager.</li><li>Develop and maintain process performance dashboards and report process performance to the Process Manager on the agreed cycle.</li><li>Perform any additional tasks as requested other duties commensurate with the role and level, as requested by the Process Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field.</li><li>1 3 years of experience in business process analysis, process performance analysis, or a related field.</li><li>Proven experience with working knowledge of Business Process Management (BPM) methodologies and of the process lifecycle (discovery, modelling, analysis, improvement, monitoring).</li><li>Proven track record of successful Demonstrated participation in process improvement and performance measurement initiatives.</li><li>Practical ability to model in BPMN 2.0.</li><li>Hands-on experience with SAP Signavio is required; experience with another enterprise BPM suite (ARIS, Bizagi, Camunda) may be accepted where the candidate can demonstrate BPMN modelling competence.</li><li>Strong interviewing, facilitation and active-listening skills, with the ability to elicit information from staff at all levels, including where a process is undocumented, contested or performed differently from the written policy.</li><li>Ability to write clearly and concisely in a business register - process documentation, option appraisals and improvement plans intended for decision-makers.</li><li>Ability to analyze complex processes and data sets with strong problem-solving skills and attention to detail.</li><li>Proficient in Microsoft Office applications (Word, Excel, PowerPoint), as well as Outlook, Teams, SharePoint, and Visio, and Power BI or an equivalent data visualisation tool for process performance dashboards.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to manage multiple projects simultaneously. concurrent process engagements, each at a different stage of the analysis cycle, and to keep stakeholders informed of status.</li><li>Proficient in both written and spoken English.</li><li>Proven experience with Lean and Six Sigma techniques (Green Belt or higher) is a plus.</li><li>Certification in Business Process Management is a plus (for example OMG OCEB 2 or ABPMP CBPP), or SAP Signavio certification.</li><li>Experience in data analysis or performance management is an advantage.</li><li>Familiarity with process automation tools is an advantage (robotic process automation, workflow automation, SAP Signavio Process Automation).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?</strong><br> Assists Category Manager in:</p><br><ul><li>Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager.</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 3+ years of experience in progressive development and management of multiple Private label categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have technical knowledge that enables you to provide your manager with accurate information</li><li>Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li></ul><br><br> </div>

<p>About PwC At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. About the Resource management team Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment. About the Resource management team Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment. About the role The Resource Manager is responsible for managing a team that will work closely with key stakeholders and onshore resourcing teams to forecast resource requirements, identify skill gaps, and ensure that the right people are deployed to the right projects at the right time. The Manager and SA/A roles will act as a critical link between project teams and business operations, analysing workforce trends, overseeing resource planning tools, and implementing strategies to enhance efficiency and productivity. These role s are crucial for ensuring that the right talent is available at the right time to meet project and operational demands while optimi sing workforce efficiency. You will collaborate closely with onshore resourcing teams, project managers, business leads, and senior leadership to manage critical resourcing data for the onshore resourcing teams. The ideal resource manager will have strong analytical skills, experience in resource management, strong communication and attention to detail and the ability to balance short-term needs with long-term workforce planning. They will also need experience of line management. This role provides the opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity in a growing and dynamic organization. In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and coordination skills, though on the job learning and specific training. Core Responsibilities Resource Planning Leadership reporting, to provide insight and trends to resourcing team, and to key stakeholders within the Business Unit. Execute and manage operational processes to ensure data accuracy, integrity, and completeness t o deliver sustainable, high-quality information . Conduct analysis of key operational metrics to support management and leadership to identify actions required. Proactively identify improvement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes. Provide responsive and professional administrative support to the Resource Management community. Budget &amp; Billing Management Provide reports on resource allocation, utilization, and operational efficiency. Stakeholder Communication Act as a bridge between different teams, ensuring clear communication about resource availability and needs. Develop and maintain strong relationships with key stakeholders at all levels. Build and develop strong and effective relationships with colleagues working across the UK. Act as a trusted advisor to senior management on workforce strategy . Risk Management: Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols, where necessary. Share knowledge and best practice across the team. Process Improvement &amp; Data Analysis Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth. Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high quality information. Update and maintain key systems with business critical data to support the management of headcount budgets and forecasts on a regular basis. Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed in a timely manner. Skills: Demonstrable experience of workforce planning, resourcing, recruitment or project management experience within a professional environment Evidence of well refined communication skills An ability to cultivate and maintain strong relationships with an ability to communicate and negotiate across all levels of the business Able to plan prioritise, multitask and manage a significant workload under pressure Must be comfortable and confident with systems&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Skills: Demonstrable experience of workforce planning, resourcing, recruitment or project management experience within a professional environment Evidence of well refined communication skills An ability to cultivate and maintain strong relationships with an ability to communicate and negotiate across all levels of the business Able to plan prioritise, multitask and manage a significant workload under pressure Must be comfortable and confident with systems Microsoft Office (particularly Excel) Knowledge of manpower planning systems would be advantageous but not essential Ability to work independently and across multiple workstreams Planning and/or Scheduling skills Maintain high attention to detail, especially when processing high volumes of work Actively manage expectations and escalate where necessary Actively seek and identify opportunities for development Time management and organisational skills Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date</p>

ABOUT Kijamii:Kijamii is an independent, award-winning advertising agency driven by innovation and culture, with a rich legacy of over 14 years, operating regionally with offices in Dubai, Cairo and Riyadh.<br>JOB PURPOSE: The Senior Account Executive supports the Account Manager or Senior Account Manager in managing client relationships and delivering projects efficiently. The SAE serves as the main contact for smaller accounts or secondary contact for larger ones, ensuring smooth communication, accurate execution, and strong client satisfaction while maintaining attention to detail and operational discipline.<br>RESPONSIBILITIES AND TASKS: Act as the primary point of contact for smaller accounts/projects and secondary contact for larger accounts. Coordinate effectively with internal teams (creative, strategy, media, and production) to ensure seamless execution with minimal supervision. Prepare and manage client briefs, timelines, status reports, and contact reports. Support the development of campaign budgets, ensuring proper tracking and approvals through the agency’s financial process. Oversee day-to-day project management and ensure deliverables are completed accurately, on time, and within scope. Identify potential risks or issues early and propose solutions before escalation. Ensure accurate and timely posting of social content across designated platforms in line with approved content calendars and brand guidelines. Maintain and nurture client relationships, ensuring high satisfaction and trust through responsiveness and accountability. Review all materials for accuracy and quality before submission to the client. Collaborate with Account Managers and Account Directors to prepare presentations, proposals, and reports. Contribute to internal communication flow and provide leadership support to Account Executives when needed. Stay informed on client industries, market trends, and competitor activities to support informed recommendations.<br>JOB SPECIFICATIONS:Education Bachelor’s degree in Marketing, Advertising, Business, or a related field. Experience 2–4 years of experience in account management, client servicing, or a related field. Skills: Quality Assurance: Ensures work accuracy and consistency across deliverables. Client Relationships: Acts as a focal point for assigned clients and fosters long-term trust. Project Management: Manages timelines, deliverables, and internal coordination efficiently. Analytical & Problem Solving: Anticipates challenges and provides proactive, practical solutions. Attention to Detail: Reviews all communications and outputs to maintain high standards. Presentation Skills: Supports and occasionally leads client presentations with clarity and confidence. Proactivity: Demonstrates initiative in identifying opportunities for improvement and taking ownership of tasks. Organization Skills: Manages multiple projects and priorities with precision. Internal & External Communication: Maintains clear, professional communication with all stakeholders. Team Collaboration: Works effectively with Account Managers and mentors AEs when needed. Languages: Fluent in English and Arabic (spoken and written).<br>This position is open until August 2, 2026<br>Please ensure that you have included your portfolio showcasing work related to this role, as only candidates with a relevant portfolio will proceed, or alternatively, send it to "careers@kijamii.com" with the job title as the subject.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted.<br>“We thank all individuals who have expressed interest in working at Kijamii.”

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Identify training requirements for Food Safety System and support planning and realization of trainings.</p> <p>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</p> <p>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</p> <p>Within Food Safety System provide that:</p> <ul> <li>Lead periodic control, monitoring and validation processes according to related plan and procedures.</li> <li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets, etc.</li> <li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities, etc.</li> <li>Take samples from foods, drinking water, potable water, surfaces which are touching foods, personnel hands, raw materials for microbiological and/or, in case of necessity, other laboratory analysis. Comment on analysis results appropriately.</li> <li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li> <li>Realize following representative samples from kitchens.</li> <li>Give trainings to spot and grouped personnel.</li> <li>Follow legal regulations and standards related to Food Safety System.</li> <li>Check nonconforming products which appear within Food Safety System and report.</li> <li>Lead continuance of process in case of any emergency case, recall, etc. within related procedures; follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere in the process in case of necessary situations.</li> <li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li> <li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide necessary actions and information flow between each process owner.</li> <li>Help lead relationships with auditors who come from tour operators or during external food safety audits.</li> <li>Be available at the facility during audits realized by tour operators.</li> <li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li> <li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish substructure of the system, assist for continuous improvement of the system.</li> <li>Support preparation of reports and statistical data related to Food Safety.</li> <li>Implement the duties which are given by manager.</li> <li>Refer to Quality Manager for leading all works, work together by getting across and provide full and effective information flows to the group of quality system management.</li> <li>Report diagnosis after finalizing works and analysis by making into statistical data to related departments and Quality Manager.</li> <li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is coming from foods.</li> <li>Attend seminars, make searches in order to increase knowledge and experience. Improve continuously. Follow occupational publications and trends.</li> <li>Work and collaborate with others in order to improve facility image, remain memorable in guests’ minds and provide guest satisfaction and trust.</li> <li>Responsible to Quality Manager.</li> <li>Responsible for working all kitchens and stewarding departments in accordance with hygiene rules.</li> <li>Cooperate with all chefs of kitchen and stewarding departments.</li> <li>Support manager by making manager’s work easier and providing continuous improvement.</li> <li>Look after all operational equipment and materials and care for them.</li> <li>Maintain appearance of uniforms, daily hygiene and personal hygiene according to standards at all times.</li> <li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li> <li>Have full information about hotel services and qualities such as areas, activities, etc.</li> <li>Inform department manager in case of any accident, problem, or suspicious situation.</li> <li>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share responsibilities. Share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</li> <li>Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</li> <li>Ensure chemicals are carried safely, stored and used in accordance with laws, controlling and reducing chemical contamination.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree from veterinary or equivalent faculty.</li> <li>Experience: At least 2 years of work experience.</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li> <li>Courses and training: Have theoretical training or experience in rules and legislation within job.</li> <li>Computer literacy: MS Office applications.</li> <li>Skills: Good representation, good communication skills, ability to create systems, inquisitive, leadership, problem-solving in times of crisis, excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, problem-solving.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Asset Management Engineer plays a pivotal role in enhancing maintenance operations through technology, data analysis, and asset management. This role is responsible for the implementation, configuration, and optimization of the Computerized Maintenance Management System (CMMS), ensuring its seamless integration and efficient operation. The CMMS Engineer will focus on the integrity of asset configuration, asset data structures, and driving continuous improvements. The position involves leadership in system upgrades, process improvements, documentation management, and training end-users, while staying updated on CMMS technologies and best practices to foster innovation and operational efficiency across the organization.</p><p>RESPONSIBILITIES/DUTIES</p><p>CMMS System Management:</p><ul><li>Administer and configure the CMMS software, ensuring full functionality and alignment with company needs.</li><li>Regularly update and maintain the CMMS database, ensuring accuracy of assets, work orders, and maintenance records.</li><li>Lead the implementation of system upgrades and enhancements to improve functionality, user experience, and operational efficiency.</li><li>Coordinate integration and testing of new functionalities, ensuring successful rollout and minimal disruption to operations.</li></ul><p>Asset Management:</p><ul><li>Develop, maintain, and optimize asset hierarchies, structures, and configurations within the CMMS to meet organizational goals and industry standards.</li><li>Oversee asset lifecycle management, including acquisition, maintenance, and decommissioning, to maximize operational efficiency, reduce costs, and enhance return on investment.</li><li>Ensure accuracy and integrity in asset data entry, validation, and standardization within the CMMS.</li><li>Standardize asset coding, descriptions, and classifications to maintain consistency across the organization.</li></ul><p>Data Analysis &amp; Reporting:</p><ul><li>Analyze CMMS data to track key performance indicators (KPIs), identify maintenance trends, and uncover areas for process improvement.</li><li>Generate and present detailed reports on equipment performance, maintenance schedules, and associated costs to senior leadership for decision-making.</li><li>Assist in the preparation of annual maintenance budgets, cost analysis, and strategic financial planning for asset management.</li></ul><p>User Support and Training:</p><ul><li>Provide expert technical support to end-users, troubleshooting and resolving system issues promptly to ensure smooth operation.</li><li>Conduct advanced training sessions for maintenance teams and other stakeholders, focusing on how to optimize the use of the CMMS and improve productivity.</li><li>Create and maintain user documentation and best practices to ensure effective use of the CMMS system across the organization.</li></ul><p>Continuous Improvement:</p><ul><li>Identify opportunities for streamlining maintenance processes and reducing downtime through system automation, process optimization, and integration of new technologies.</li><li>Lead initiatives to improve asset reliability, uptime, and operational performance, contributing to overall maintenance and safety goals.</li><li>Stay current with industry trends, advancements in CMMS technology, and maintenance best practices to guide system improvements and maintain competitiveness.</li><li>Champion the use of data-driven insights to recommend, develop, and implement system enhancements and operational improvements.</li></ul><p>Safety Responsibilities</p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.</li><li>Certifications in CMMS or maintenance management (e.g., CMRP, CMRT, etc.). is a plus.</li><li>Expertise in CMMS software configuration, implementation, and troubleshooting.</li><li>Strong analytical skills, with advanced proficiency in generating and interpreting complex data reports.</li><li>Advanced proficiency in Microsoft Office Suite, especially Excel, for data analysis, reporting, and process automation (e.g., macros, pivot tables, complex formulas).</li><li>Excellent communication and interpersonal skills for cross-functional team collaboration and user support.</li><li>Strong project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li><li>Basic knowledge of maintenance strategies, failure modes, and equipment maintenance concepts.</li><li>Familiarity with maintenance optimization methodologies, such as Total Productive Maintenance (TPM), Lean Maintenance, or Reliability-Centered Maintenance (RCM) is a plus.</li><li>At least 3-5 years of hands-on experience in technical roles (maintenance or engineering), with a strong focus on using and optimizing CMMS software.</li><li>Significant experience working with IBM Maximo, SAP, COSWIN 8i, or similar CMMS platforms, with proven success in system configuration, implementation, and troubleshooting.</li><li>A deep understanding of maintenance management processes and asset lifecycle management.</li><li>Experience leading system upgrades and process improvements within a CMMS environment.</li><li>Experience with database management or IT support in a CMMS context iIs a plus.</li><li>Demonstrates a team-oriented approach, working effectively across departments and with external stakeholders.</li><li>Anticipates challenges and implements solutions to prevent issues before they escalate.</li><li>Thrives in dynamic environments, adjusting to new technologies, processes, and changing priorities.</li><li>Ensures internal customers (e.g., maintenance teams) are supported with timely and accurate CMMS solutions.</li><li>Actively seeks professional growth opportunities and stays informed about developments in CMMS technologies and best practices.</li><li>Uses insights from CMMS data to guide decision-making, optimize workflows, and improve operational efficiency.</li></ul><p></p></section>

<p><h4>Position summary</h4> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</p><br><p>* Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc.</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety Systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>Education: At least a high school or vocational diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Company Description </b><br> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant Team and build your career with us.</p> <br> <div><b>Job Description</b></div> <br> <p> Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swiss tel s luxury standards.<br> Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.<br> Information Provider: Offer detailed information about the resort s services, facilities, activities, and local attractions to enhance the guest experience.<br> Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager.<br> VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.<br> Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.<br> Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager.<br> Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences.<br> Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort s lifestyle-focused identity.<br> Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.<br> Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort s crisis management protocols.<br> Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.<br> Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore s sustainability initiatives.<br> Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures.<br> Professional Appearance: Maintain a polished and professional appearance that reflects Swiss tel s luxury and lifestyle brand.<br> Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.<br> Event Participation: Assist in organizing and executing guest events or activities to enhance their stay.<br> Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently.<br> Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.<br> This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swiss tel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p> <br> <div><b>Qualifications</b></div> <br> <p>Education: At least a high school diploma.<br> Experience: At least 2 years of experience in the industry.<br> Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .<br> Courses and Training: Prior attendance in seminars and trainings related to the job.<br> Computer Literacy: MS Office applications.<br> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p></div></section>