Operation Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.</p><p>Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<div ><table cellspacing="0" cellpadding="0" hspace="0" vspace="0" align="center"><tbody><tr><td valign="top" align="left"><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Support planning manager in develop organization-wide or department-wide goals, objectives, policies and procedures for the department.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >To appraise performance of subordinates and identify or implement training and development needs.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Monitor all projects specific Level 1 and Level 2 milestones, highlighting any issues and suggestions for resolution to the respective project managers.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Responsible for all data required from planning department during the tender stage.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Participating in discussions with designers, contractors and other third-party entities to proactively identify project risks; and develop recommendations as to how to mitigate the risks.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Participating with the contracts &amp; claim department in preparing the delay analysis and time extension claim</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >In-charge of the overall project planning, project controls which includes preparation of CPM schedules, project execution plan(s), work packages, progress reports, material/ equipment loading/ utilization histograms/ plans/ reports.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Support project managers in preparing the executive and top management presentations.</span></span></p><p class="MsoNormal" ><span ><span >·</span><span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span ><span >Update the client as well as the stakeholders and the management regarding progress of project, inform about milestone reached, bring to notice potential delays and recommend corrective actions.</span></span></p></td></tr></tbody></table></div><p><span ><span >Monitor works and ensure quality standards across all work products and compliance with the budget and project timeframe.</span></span></p>

<p>Key Responsibilities:</p><p>• Support the development and execution of online sales plans in coordination with the Online Sales Manager.</p><p>• Ensure the online sales team achieves its daily, monthly, and annual sales targets and performance KPIs.</p><p>• Oversee sales operations across the company’s website, WhatsApp, designated social media platforms, phone, and hotline.</p><p>• Assign daily tasks to team leaders and supervisors and monitor execution, productivity, attendance, and shift coverage.</p><p>• Monitor response times, sales conversations, call quality, and compliance with approved sales scripts and customer service standards.</p><p>• Review daily sales reports, conversion rates, order completion rates, response times, and cancellation rates, and take immediate corrective action when required.</p><p>• Monitor the complete order cycle, from customer inquiry and order registration to handover to logistics and successful delivery.</p><p>• Ensure product information, availability, prices, and promotions are accurately updated across all digital sales channels in coordination with the Marketing, Website, and Supply Chain teams.</p><p>• Coordinate with the CRM team to resolve customer complaints, identify root causes, and prevent recurring issues.</p><p>• Analyze online customer behavior, sales funnel performance, and campaign results, and submit weekly and monthly performance reports.</p><p>• Work with the Marketing and Website Development teams to improve the online customer journey and increase conversion rates.</p><p>• Develop and improve sales scripts, standard replies, and automated response scenarios used by the online sales team.</p><p>• Train and coach new and existing team members on approved sales techniques, systems, and customer-handling standards.</p><p>• Support the development of team incentive plans to improve productivity and sales performance.</p><p>• Coordinate with the Supply Chain and Inventory teams to ensure sufficient product availability for online sales.</p><p>• Perform the responsibilities of the Online Sales Manager during their absence.</p><p>• Prepare and submit accurate daily, weekly, and monthly reports to the direct manager within the required deadlines.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p>• Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.</p><p>• 4–6 years of experience in online sales, e-commerce, social commerce, telesales, or contact center sales, including at least 2 years in a supervisory or team leadership role.</p><p>• Proven track record of achieving sales targets and managing sales teams.</p><p>• Experience managing customer sales operations across websites, WhatsApp, social media, phone, and other digital channels.</p><p>• Strong understanding of sales KPIs, including conversion rate, response time, average order value, order completion rate, and cancellation rate.</p><p>• Hands-on experience with CRM, ERP, order management, and customer communication systems.</p><p>• Good knowledge of Microsoft Excel or Google Sheets and the ability to prepare and analyze performance reports.</p><p>• Familiarity with e-commerce platforms such as WooCommerce and online inventory management is preferred.</p><p>• Strong leadership, coaching, problem-solving, and decision-making skills.</p><p>• Excellent communication, negotiation, and customer-handling skills.</p><p>• Strong analytical skills and the ability to take corrective action based on performance data.</p><p>• Fluency in Arabic and good command of written and spoken English.</p><p>• Experience in retail, FMCG, food, gifting, or a high-volume online sales environment is preferred.</p><p>• Ability to work under pressure and maintain performance during peak seasons.</p><p>• Flexibility to work according to operational needs, including weekends and rotating shifts when required.</p>

<p>TJM Labs builds AI-driven automation that strips away the repetitive, error-prone tasks slowing pharmacies down so teams can focus on patient care. Our bots handle prescription intake, fax processing, insurance workflows and more, helping pharmacies scale efficiently without adding headcount. TJM Labs is looking for a Technical Product Manager to join our growing team. We're expanding what we build more features on our existing products, plus entirely new ones and we're looking for a Technical Product Manager who can not only shape what we build but help build it. This is a hands-on role, roughly an even split between building and product work: about half your time writing code and building dashboards, internal tools, and automations, and half shaping what we build and why. You'll own product areas end to end and turn real client and operational needs into working software. As a Technical Product Manager, you ll support the development of internal tools, automations, and software products that help drive our business forward. You ll work closely with technical and operational team members to build practical solutions, troubleshoot issues, and contribute to ongoing product improvements.</p><p>What You'll Do</p><ul><li>Own product features and new products from idea to shipped, setting the roadmap for your areas and prioritizing what to build next.</li><li>Build hands-on code dashboards, internal tools, and automations, plus AI-assisted building with Claude.</li><li>Turn client needs and internal team pain points into working solutions: write clear specs and acceptance criteria, prototype, ship, and refine.</li><li>Work day-to-day with engineering in an Agile cycle, keeping the backlog focused and moving.</li><li>Think up new products and features, not just execute a set list.</li><li>Run fast feedback loops with clients and internal teams, using data and product metrics to validate what you build.</li><li>Own specific product areas end to end, from prioritization through launch and iteration.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A software engineering background you can actually code and build, not just write specs and hand them off. 2 4 years in product management, engineering, or a closely related role, having shipped software end to end. Proficiency with AI and LLMs comfortable building with Claude and using AI tools as a core part of your workflow. Hands-on Agile / Scrum experience: backlog ownership, prioritization, and writing clear specs and acceptance criteria. Data literacy comfortable querying and analyzing data (e.g. SQL) to size problems, run experiments, and measure impact. Solid understanding of REST APIs, software architecture, and how modern products fit together. Product sense able to prioritize, weigh user needs against effort, and decide what's worth building. A clear communicator, fluent in written and verbal English, comfortable working across clients, engineering, and internal teams.</p><p>Nice to Have</p><ul><li>Experience building internal tools, dashboards, automations, or data products.</li><li>Background in healthcare, pharmacy, or another regulated, workflow-heavy domain.</li><li>Familiarity with product and analytics tooling (Linear, Mixpanel, Amplitude, Google Analytics).</li><li>Experience taking products from zero to one, not only iterating on established ones.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Objective(s) of The Position ▪ Play a vital role in running the smooth growth of the business development department, through setting and executing unique business partnering opportunities, establish strong sectoral networking and maintain strong relationships with key stakeholders, skillfully present our services to ensure consistent business growth Duties &amp; Responsibilities Planning Research and apply positioning strategy tactics and concepts to approach all identified target channels, and analyze the required tools and templates, in coordination with the marketing team.<br> Possess solid understanding of the different business development strategies to proactively initiate contact with different fundraising channels and target segments utilizing all tools, techniques and templates developed.<br> Plan and organize securing targeted potential customers, projects and fund resources as per the developed annual plan Business Development : Conduct client scoping meetings with BD Section Manager and Account Manager to clearly understand the projects’ objective and the targeted segment and create project plans drafts as per scope, budget and time in collaboration and full alignment of relevant internal &amp; external stakeholders.<br> Formulate structured comprehensive methodologies and procedures to develop detailed technical and financial proposals estimating financial feasibility, coordinate with business partners to facilitate the timely submission of applications according to policies and guidelines of /City and Guilds.<br> Draft customized sales strategies to address each target segment according to their needs while ensuring to meet business partners’ requirements.<br> Deliver the assigned strategic initiatives as per the identified project requirements, and supervise team to ensure proper delivery of their assigned initiatives.<br> Under the guidance of the BD &amp;Acc Section Manager, develop and draft technical and financial proposals and ensures to professionally present the organization according to potential business partners’ needs and funds requirements while maintaining mutual benefits.<br> Draft and prepare new and existing clients’ sales contracts ensuring adherence to law established rules and guidelines.<br> Manage open bids applications submissions, follow bids opportunities and donor trends and ensure all requirements needed are completed as per City and Guilds guidelines.<br> Intent and inform the terms and conditions according to the nature of business relation.<br> Key Competencies Integrated Learning &amp; Quality Focus.<br> Writing and Reporting.<br> Communication and Networking.<br> Planning and Focus on Results.<br> Adaptability &amp; Dealing with Ambiguity.<br> Working with People.<br> Researching &amp; analyzing and problem solving.<br> Challenging and Changing the Status-quo.<br> QUALIFICATIONS B.<br> Sc. degree in relevant field preferably, Business Administration or relevant degree and/or similar certificate.<br> 5-7 years of experience in business consultancy, business development, sales, Proposal writing.<br> Successful track record in B2B, educational services sales and negotiation Proficiency with data analysis, forecasting, and budgeting.<br> Proficiency in MS office Suite with excellence in excel and PowerPoint.<br> Excellent command of English and Arabic language C1; (written and spoken ).<br> W ORKING CONDITION This position work duties and responsibilities will require more than 50 % out of the Office &amp; field visits including travel to governorates inside Egypt.<br></span> </div>

Dorco Egypt (October City) is hiring a Maintenance Spare Parts Coordinator for the Maintenance department. This role manages the maintenance spare parts store and coordinates between technicians and management — not a procurement/supply chain role, not a repair role.<br>Responsibilities:Manage maintenance spare parts stock, requests, and consumption Follow up with Purchasing on outstanding orders Coordinate daily between technicians and management Log and report utility breakdowns (compressors, forklifts, etc.) Liaise with suppliers/service providers and relay updates to the Manager Support basic factory IT tasks (network, CCTV, PC issues)<br>Requirements:Hands-on experience in a factory/industrial maintenance spare parts store (required) Basic Excel skills Arabic fluent, working English<br>Location: October City, on-site | Type: Full-time

<p>Are you a dynamic and experienced professional ready to foster a thriving environment and lead operational excellence? We are searching for an exceptional <strong>Community Manager</strong> to join our team <strong>on-site in vibrant Cairo, Egypt</strong>. This is a unique opportunity to be at the heart of our operations, ensuring seamless functionality and cultivating a positive, productive atmosphere for all.</p><p><strong>Overview:</strong> As our Community Manager, you will be the cornerstone of our daily operations, orchestrating administrative functions, overseeing critical installations and maintenance, and ensuring our community thrives. Your leadership will be pivotal in maintaining high standards and delivering an outstanding experience.</p><ul><li><strong>Responsibilities:</strong><ul><li><strong>Lead and inspire</strong> a collaborative environment, ensuring all operational aspects run smoothly and efficiently.</li><li><strong>Manage and coordinate</strong> administrative tasks, including scheduling, reporting, and resource allocation.</li><li><strong>Oversee installation, maintenance, and repair activities</strong>, working with internal teams and external vendors to ensure timely and high-quality service.</li><li><strong>Act as the primary point of contact</strong> for community members, addressing inquiries, resolving issues, and fostering strong relationships.</li><li><strong>Implement and refine operational procedures</strong> to enhance efficiency and service delivery.</li><li><strong>Utilize Microsoft Office Suite</strong> extensively for documentation, communication, and data management.</li><li><strong>Champion effective communication strategies</strong>, ensuring clarity and transparency across all levels.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage your expertise in <strong>Management</strong>, <strong>Communication</strong>, and <strong>Leadership</strong> daily. Proficiency in <strong>Microsoft Office</strong> is essential, alongside strong <strong>Time Management</strong> and organizational abilities. Experience with <strong>Community Engagement</strong> and <strong>Operational Efficiency</strong> will set you apart.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development in operations management, leadership, and community development. You'll gain invaluable experience in a dynamic, fast-paced environment and contribute directly to our success.</li><li><strong>Team & Culture:</strong> Join a dedicated and passionate team committed to excellence and mutual support. We foster a culture of respect, collaboration, and continuous improvement, where every voice is valued.</li><li><strong>Impact:</strong> Your contributions will directly shape the daily experience of our community, ensuring a well-maintained, harmonious, and efficient environment. You will be instrumental in driving operational success and enhancing overall satisfaction.</li></ul><p><strong>Requirements</strong></p><ul><li>Are you ready to take on an exciting challenge as an <strong>Experienced Community Manager</strong>? We're looking for someone who brings enthusiasm and expertise!</li><li><strong>Required Skills:</strong><ul><li><strong>Exceptional Communication Skills:</strong> The ability to articulate clearly, listen actively, and build strong relationships.</li><li><strong>Proven Management Acumen:</strong> Demonstrated capability in managing operations, teams, and resources effectively.</li><li><strong>Advanced Proficiency in Microsoft Office Suite:</strong> Expert-level use of Word, Excel, PowerPoint, and Outlook.</li><li><strong>Superior Time Management Skills:</strong> Adept at prioritizing tasks, meeting deadlines, and optimizing workflow.</li><li><strong>Inspiring Leadership Qualities:</strong> A natural ability to guide, motivate, and empower others.</li><li><strong>Demonstrated Community Engagement Skills:</strong> Experience in fostering positive community interactions and resolving concerns.</li><li><strong>Strong Problem-Solving Abilities:</strong> Resourcefulness in tackling challenges and implementing effective solutions.</li></ul></li><li><strong>Experience Requirements:</strong> We are seeking candidates with <strong>3-7 years of professional experience</strong> in a relevant administrative, operations, or community management role.</li><li><strong>Career Level Expectations:</strong> This role is ideal for an <strong>Experienced</strong> professional eager to take on significant responsibility and make a tangible impact from day one.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Downstream Supply Chain<p><br><b>Worker Type:</b></p><br>Regular (FTC) (Fixed Term)<p><br><b>Posting Start Date:</b></p><br>August 6, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b><u>Purpose:</u></b></p><br><p>This role is allocated and based at 6th October site, supports the Implementation Manager/Project Manager and deliver Top Quartile of the assigned project block(s).</p><br><p>Manage assigned project(s) between conceptual design, through detailed engineering, construction and commissioning.</p><br><p>Adhere to Shell HSSE standards, and deliver within budget, schedule and quality requirements. Team player to manage delivery via contractors, considering safety, cost, time schedule and project quality.</p><br><p><b><u>Accountabilities</u>:</b></p><br><ul><li><p>HSSE Leadership visibility to achieve Goal Zero, timing, budget and quality standards.</p><br></li><li><p>Report / Intervene any unsafe behavior or unsafe operating condition observed while working in the plant/construction site(s).</p><br></li><li><p>Act as contract holder (where applicable) and accountable for the safe and top quartile delivery.</p><br></li><li><p>Emphasize interface management, interface controls, and ongoing follow-up.</p><br></li><li><p>Promote a cooperative attitude and foster a close working relationship between the employees and the contractor's team to ensure proper control, maintaining the responsibilities and liabilities outlined in the contract.</p><br></li><li><p>Accountable for project controls, ensuring the Implementation Manager is regularly updated on work progress, identifying significant deviations from plans, and offering proposals for corrective actions.</p><br></li><li><p>Engage in applying Continuous Improvement (CI) methodologies and tools to enhance business performance</p><br></li></ul><p><b><u>Dimensions:</u></b></p><br><p>Be directly accountable for a particular segment of the assigned project scope, with sole financial responsibility for a single project of base complexity.</p><br><p><b><u>Special Challenges:</u></b></p><br><p>For the site, there will be a strong emphasis on improving the maintenance practices and programs to move towards a culture that relies on predictive and preventative maintenance programs. The successful candidate will be expected to develop new approaches to improve reliability, reduce waste and implement LEAN techniques. The successful candidate will need to develop new approaches, new partnerships and work well with others inside and outside the maintenance team.</p><br><p>This position will require both office and field work to develop the jobs and review them in the field.</p><br><p><b><u>Skills &amp; Experience:</u></b></p><br><ul><li><p>Education Requirement/Field of Study: Mechanical or Electrical Engineer’s Degree.</p><br></li><li><p>2-5 years’ experience.</p><br></li><li><p>Supervisory experience is considered a strong advantage.</p><br></li><li><p>Preferred certified Technical in project engineer/Process engineering roles.</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

We're Hiring: Media Buyer<br>We are looking for a talented Media Buyer to join our growing team and help deliver high-performing digital campaigns.<br>???? Location: New Damietta, Egypt (On-site)<br>???? Employment Type: Full-time<br>Requirements<br>- 2–4 years of experience in Media Buying.<br>- Previous experience in a Marketing Agency is a must.<br>- Hands-on experience managing Meta Ads (Facebook & Instagram).<br>- Proven experience running Conversion and E-commerce campaigns.<br>- Strong understanding of campaign optimization and performance marketing.<br>- Ability to analyze campaign performance and make data-driven decisions.<br>- Experience with Lead Generation campaigns.<br>- Strong analytical and reporting skills.<br>- Ability to manage multiple campaigns while meeting deadlines.<br>- Excellent communication and teamwork skills.<br>Preferred Qualifications<br>- Experience managing campaigns in the Gulf market, especially Saudi Arabia.<br>- Experience with Google Ads.<br>Key Responsibilities<br>- Plan, launch, monitor, and optimize paid advertising campaigns.<br>- Track campaign performance and identify opportunities to improve results.<br>- Collaborate with Copywriters, Graphic Designers, Video Editors, and Account Managers to deliver high-performing campaigns.<br>- Analyze campaign performance and provide data-driven recommendations to achieve clients' objectives.<br>What We Offer<br>- Competitive salary with an attractive commission structure.<br>- A collaborative and supportive work environment.<br>- Opportunity to work on high-impact marketing campaigns.<br>- Continuous learning and professional growth opportunities.<br>How to Apply<br>-Whats App: Send your CV to 01020920744 and mention "Media Buyer" in your message.<br>- Email: Send your CV to hr-manager@clickamarketing.com with "Media Buyer" as the email subject.<br>Only shortlisted candidates will be contacted.

<p>Are you a visionary leader passionate about cultivating talent and driving organizational excellence? We are seeking an exceptional <strong>Learning & Development Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>! This is an incredible opportunity to shape the future of our workforce, designing and implementing innovative learning strategies that empower our employees to thrive.</p> <p>As our Learning & Development Manager, you will be at the heart of fostering a culture of continuous growth and high performance. You'll leverage your expertise to create engaging and impactful learning experiences, directly contributing to our overall success and the professional advancement of our people.</p> <ul> <li><strong>Overview:</strong> Lead the strategic development and execution of all learning and development initiatives, ensuring alignment with organizational goals and a commitment to employee growth.</li> <li><strong>Responsibilities:</strong> <ul> <li>Design, develop, and deliver cutting-edge training programs utilizing methodologies like <strong>TOT (Training of Trainers)</strong> and <strong>Experiential Learning</strong>.</li> <li>Manage and optimize our <strong>Performance Management System</strong> to drive employee engagement and productivity.</li> <li>Conduct thorough training needs assessments and develop comprehensive learning roadmaps.</li> <li>Oversee the implementation and administration of learning technologies and platforms.</li> <li>Collaborate with department heads to identify skill gaps and create targeted development plans.</li> <li>Evaluate the effectiveness of learning programs and continuously refine strategies for maximum impact.</li> <li>Champion a culture of continuous learning and professional development across the organization.</li> </ul> </li> <li><strong>Skills & Technologies:</strong> This role demands a blend of strategic thinking, pedagogical expertise, and strong project management skills. You'll be adept in modern learning methodologies and HR technologies.</li> <li><strong>Growth Opportunities:</strong> This position offers significant scope for professional advancement, allowing you to innovate and lead within a growing organization. You'll have the chance to shape learning strategies and make a tangible impact on our talent landscape.</li> <li><strong>Team & Culture:</strong> Join a collaborative and forward-thinking team committed to excellence and mutual support. Our culture values innovation, integrity, and the development of every team member.</li> <li><strong>Impact:</strong> Your work will directly enhance employee capabilities, boost performance, and contribute to a vibrant, skilled workforce, ultimately driving the organization's strategic objectives and success.</li> </ul><p><strong>Requirements</strong></p><ul> <li><strong>Required Skills:</strong> We're looking for a seasoned professional with a robust skill set, including: <ul> <li><strong>TOT (Training of Trainers)</strong> expertise.</li> <li>Proven experience in designing and implementing <strong>Experiential Learning</strong> programs.</li> <li>Deep understanding and practical experience with <strong>Performance Management Systems</strong>.</li> <li>Strong capabilities in <strong>Curriculum Development</strong> and <strong>Instructional Design</strong>.</li> <li>Proficiency in utilizing <strong>Learning Management Systems (LMS)</strong>.</li> <li>Exceptional <strong>Project Management</strong> and organizational development skills.</li> <li>A solid grasp of <strong>Adult Learning Principles</strong> and their application.</li> <li>Excellent <strong>Communication Skills</strong>, both written and verbal, for effective training delivery and stakeholder engagement.</li> <li>A strategic mindset with the ability to contribute to overall <strong>HR Strategy</strong>.</li> </ul> </li> <li><strong>Experience Requirements:</strong> Candidates must possess <strong>5-10 years of progressive experience</strong> in Learning & Development, Human Resources, or a related field, demonstrating a strong track record of success in managing and delivering impactful training initiatives.</li> <li><strong>Career Level Expectations:</strong> This is a <strong>Manager-level</strong> position, requiring a proven ability to lead, strategize, and execute L&D initiatives with autonomy and a high degree of responsibility.</li> </ul>

<p><strong>Unleash Your Expertise as a Supply Chain Manager in Cairo and Portsaid</strong></p><p>Are you a visionary leader with a passion for optimizing global supply networks? Do you thrive in dynamic environments, orchestrating seamless operations from procurement to delivery? We are seeking a highly experienced and strategic <strong>Supply Chain Manager</strong> to join our team on-site in the bustling heart of Cairo, Egypt. This is an unparalleled opportunity to take the reins of our supply chain operations, driving efficiency, innovation, and strategic growth.</p><ul><li><p><strong>Overview:</strong> As our Supply Chain Manager, you will be at the forefront of our operations, shaping the future of our logistics and procurement strategies. You will lead a critical function, ensuring the smooth flow of goods and materials, and directly contributing to our success and competitive edge in the market.</p></li><li><p><strong>Responsibilities:</strong> You will be responsible for the end-to-end management of our supply chain, including <strong>strategic planning</strong>, <strong>procurement</strong>, <strong>logistics</strong>, <strong>inventory control</strong>, and <strong>vendor relationship management</strong>. Your day-to-day will involve optimizing processes, negotiating contracts, mitigating risks, and implementing best practices to achieve operational excellence. You will guide your team, fostering a culture of continuous improvement and high performance.</p></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a deep understanding of <strong>Supply Chain Management</strong> principles, expertise in <strong>Logistics</strong> and <strong>Procurement</strong>, and proven abilities in <strong>Inventory Management</strong> and <strong>Strategic Sourcing</strong>. We value strong <strong>Leadership</strong>, exceptional <strong>Negotiation</strong> skills, and a data-driven approach leveraging <strong>Analytics</strong> to inform decisions.</p></li><li><p><strong>Growth Opportunities:</strong> This Senior Management position offers significant scope for professional development and career advancement. You will have the chance to implement large-scale initiatives, influence company-wide strategy, and mentor emerging talent, solidifying your reputation as an industry leader.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and driven team that values innovation, efficiency, and impactful results. We foster a supportive environment where your contributions are recognized, and your strategic insights are highly valued.</p></li><li><p><strong>Impact:</strong> Your leadership will directly impact our operational efficiency, cost-effectiveness, and customer satisfaction. You will play a pivotal role in ensuring our products reach their destinations seamlessly, strengthening our market position and contributing significantly to our overall business objectives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>A Visionary Leader with Extensive Experience manufacturing background: We are searching for an exceptional professional with 10+ years of progressive experience in Supply Chain, Logistics, and Procurement, ready to step into a Senior Management role.</p></li><li><p>Oracle experience is a must</p></li><li><p>Flexible to commute between Cairo and Portsaid</p></li><li><p>Mastery of Supply Chain Disciplines: Proven expertise in Supply Chain Management, Logistics, Procurement, Supply, and Purchasing is essential.</p></li><li><p>Strategic Operational Acumen: Demonstrated ability in Inventory Management, Vendor Management, Strategic Sourcing, and Operations Management.</p></li><li><p>Risk Mitigation &amp; Analytics Pro: A track record of success in Risk Management and leveraging Analytics for informed decision-making.</p></li><li><p>Exceptional Interpersonal Skills: Superior Negotiation and Leadership capabilities are critical to success in this dynamic environment.</p></li><li><p>Global Perspective: Experience with Global Supply Chain operations is highly valued.</p></li><li><p>Career Level: This is a challenging and rewarding opportunity for a seasoned professional at the Senior Management level.</p></li></ul><p></p>

<p><h4>Position summary</h4> <p>Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job EGY - Accounting Manager (E-commerce &amp; Consumer Brands) <br> <br><strong><strong>Job Title: Accounting Manager (E-commerce &amp; Consumer Brands)</strong></strong><br><strong><strong>Contractor Fee: $2,500 - $3,000/month (USD)</strong></strong><br><strong><strong>Work Arrangement: Remote</strong></strong><br><strong><strong>Engagement Type: Independent Contractor</strong></strong><br><strong><strong>Commitment: Full-time (Approx. 40 hours/week)</strong></strong><br><strong><strong>Company Overview:</strong></strong><br>Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.<br><strong>About This Role:</strong><br>We are hiring a client-facing Accounting Manager to support multiple high-growth e-commerce and consumer product brands in a multi-client consulting environment. You will own the month-end close process, lead financial reporting, manage complex inventory accounting, and serve as the primary financial contact for founders. This role requires strong business acumen, exceptional communication skills, deep e-commerce accounting expertise, and the ability to operate independently in a fast-paced, tech-enabled environment.<br><strong>Key Responsibilities:</strong><br><ul><li>Own full-cycle month-end close across multiple e-commerce and CPG clients</li><li>Prepare and deliver weekly and monthly financial reporting packages with key KPIs</li><li>Perform full balance sheet reconciliations and P&amp;L trend analysis</li><li>Reconcile Shopify, Amazon, merchant processors, and wholesale platforms (EDI, SPS Commerce)</li><li>Manage inventory accounting, including physical-to-GL tie-outs, COGS accuracy, obsolescence adjustments, and 3PL coordination</li><li>Oversee A/R, collections, A/P workflows, and bill payments through Bill.com and related systems</li><li>Manage payroll processin,g including journal entries and accruals (Gusto, Deel, JustWorks)</li><li>Utilize fintech and spend platforms such as Ramp, Mercury, Rho, Settle, Wayflyer, and Highbeam</li><li>Supervise and mentor bookkeepers while ensuring data accuracy</li><li>Maintain proactive, professional client communication and act as a trusted financial partner</li></ul><br><strong>Software/Platforms/Tools:</strong><br><ul><li>QuickBooks Online (Expert Level Required)</li><li>Microsoft Excel (Expert Level Required)</li><li>Google Workspace (Required)</li><li>SPS Commerce / EDI platforms</li><li>E-Commerce platforms: Shopify, Amazon Seller Central</li><li>Fintech platforms: Ramp, Mercury, Rho, Settle, Wayflyer, Highbeam</li><li>Inventory systems: CIN7, ApparelMagic, Fishbowl, Katana</li><li>3PL systems: ShipBob, ShipHero, and other 3PL systems</li><li>Payroll platforms: Gusto, Deel, Bill.com, JustWorks</li><li>NetSuite (Strong Plus)</li></ul><br><strong>Qualifications:</strong><br><ul><li>At least 3-5 years of freelancing experience</li><li>Excellent written and verbal English communication (C1 or C2 level).</li><li>Bachelors Degree in Accounting (Required)</li><li>5+ years of full-cycle accounting experience</li><li>2+ years in a multi-client or consulting environment</li><li>Extensive e-commerce experience required</li><li>Strong Consumer Packaged Goods and inventory management experience</li><li>Advanced GAAP knowledge and strong financial statement analysis skills</li><li>Extremely tech-savvy and systems-oriented</li><li>Exceptional English communication skills (client-facing level)</li><li>Highly organized and able to manage multiple clients simultaneously</li><li>Friendly, welcoming, energetic personality with a strong ownership mindset</li></ul><br><strong>Shift Schedule</strong><strong>:</strong><br><ul><li>Monday to Friday, 9:00 AM - 5:00 PM Eastern Time (US EST)</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Roles and responsibilities&nbsp;<ul><li>Clarifying business ideas and ensure their relevance to the desired business value.</li><li>Assist in shaping the product vision, value and charter in collaboration with the product manager, solution architect and project management.</li><li>Collaborate with the product manager / Owner, solution architect and program manager in the product exploration and document the detailed functional and technical user stories.</li><li>Identify business users underlying needs and research the product environment and translate the outcome into requirements and features.</li><li>assures compliance of the development outcomes with a customer’s business goals.</li><li>Analyzing the structure of a business to determine how it operates and determine its objectives.</li><li>Developing comprehensive end-to-end Business scenarios, use cases, and test cases.</li><li>Assist Product management in creating product roadmap, features and assist with them in prioritizing product backlog.</li><li>Collaborate with product management and project management in leading product refinement events</li><li>Track and update product requirements, features and keep them relevant to the updated business objectives</li><li>Create and maintain product documentation (User guide, release notes, etc).</li><li>Collaborate with the scrum master to update the documentation with the proper level of detail.</li></ul><p><strong>Technical Requirements:</strong></p><br><ul><li>Strong understanding of Software Development Life Cycle (SDLC) and Agile development methodologies.</li><li>Experience in writing detailed functional and non-functional requirements, user stories, acceptance criteria, and business rules.</li><li>Ability to translate business requirements into technical specifications and collaborate effectively with development teams.</li><li>Hands-on experience with requirements management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms.</li><li>Experience creating process flows, workflow diagrams, data flow diagrams, wireframes, and business process models using tools such as Visio, Lucidchart, Draw.io, or equivalent.</li><li>Strong understanding of system integration concepts, APIs, web services (REST/SOAP), and data exchange mechanisms.</li><li>Ability to analyze database structures and write basic SQL queries for data analysis and validation.</li><li>Experience participating in solution design discussions with architects and technical teams.</li><li>Knowledge of software testing concepts, including test scenarios, test cases, User Acceptance Testing (UAT), and defect management.</li><li>Understanding of microservices architecture, cloud-based applications, and modern enterprise systems is a plus.</li><li>Familiarity with telecom systems, OSS/BSS platforms, network inventory, provisioning, billing, CRM, or related telecom domains is a strong advantage.</li><li>Experience with product backlog management, sprint planning, refinement sessions, and release planning.</li><li>Ability to review technical documentation, system specifications, and architecture diagrams.</li><li>Knowledge of data modeling, reporting, analytics, and business intelligence concepts is a plus.</li><li>Familiarity with UML, BPMN, and requirements modeling techniques is preferred.</li></ul><p><strong>Non-Technical Requirements:</strong></p><br><ul><li>Overall 7 years of work experience in software development with 3 years of experience as business analyst</li><li>Computer science, engineering or business administration graduate or relevant education</li><li>Knowledge in Telecom network engineering is a huge plus</li><li>Excellent analytical skills</li><li>Excellent leadership and communications skills</li><li>High attention to details</li><li>Versatility ability to play different roles within the team including but not limited to technical writing, process mapping, etc.</li><li>Ability to interface with customer points of contacts</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology. As Revenue Manager , you will collaborate closely with Sales, Marketing and Reservations teams, including Sales, Marketing and Reservations, to optimize our revenue performance across a property and achieve our business goals. You will formulate and execute revenue strategies, identify market trends, and collaborate closely with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career. You will; Oversee revenue management strategies for the property. Ensure consistent pricing and revenue strategy. Conduct market analysis and performance benchmarking. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centres of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with senior management, sales, finance, and front office teams to align strategies with business goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotels. Maximize room revenue, profit and market share associated with rooms. Optimizing the hotels and RGI (Revenue Generation Index measuring the hotel s position as compared to the competition) sales revenue. Supports the budgetary process and the yearly strategy. Devises the yearly budget per segment, determines, sales strategy. Develops and steers the hotel s Revenue strategy. Prepares forecasts and chairs the Revenue meeting. Updates rates and restrictions throughout all distribution channels. Collects, integrates and studies market and competition data on a daily basis. Maintain the revenue reporting system and analyse reservation patterns. Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide regular updates after visiting competition hotels allocated for tracking purposes. Provide ongoing market intelligence by monitoring business sources and segments. Assist the DOS in pursuing new market segments to secure sales and prepare proposals for consideration. Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management. Report on trends in the industry and local markets. Conduct the hotel s revenue meetings as scheduled.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience in a revenue manager role.</li><li>Previous working experience in Red Sea destinations, (Sharm El Sheikh / Hurghada)</li><li>Strong background in resort revenue management and reservations, including forecasting, budgeting, pricing strategies, and market analysis</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology. As Revenue Manager , you will collaborate closely with Sales, Marketing and Reservations teams, including Sales, Marketing and Reservations, to optimize our revenue performance across a property and achieve our business goals. You will formulate and execute revenue strategies, identify market trends, and collaborate closely with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career. You will; Oversee revenue management strategies for the property. Ensure consistent pricing and revenue strategy. Conduct market analysis and performance benchmarking. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centres of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with senior management, sales, finance, and front office teams to align strategies with business goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotels. Maximize room revenue, profit and market share associated with rooms. Optimizing the hotels and RGI (Revenue Generation Index measuring the hotel s position as compared to the competition) sales revenue. Supports the budgetary process and the yearly strategy. Devises the yearly budget per segment, determines, sales strategy. Develops and steers the hotel s Revenue strategy. Prepares forecasts and chairs the Revenue meeting. Updates rates and restrictions throughout all distribution channels. Collects, integrates and studies market and competition data on a daily basis. Maintain the revenue reporting system and analyse reservation patterns. Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide regular updates after visiting competition hotels allocated for tracking purposes. Provide ongoing market intelligence by monitoring business sources and segments. Assist the DOS in pursuing new market segments to secure sales and prepare proposals for consideration. Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management. Report on trends in the industry and local markets. Conduct the hotel s revenue meetings as scheduled.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of experience in a revenue manager role. - Previous working experience in Red Sea destinations, (Sharm El Sheikh / Hurghada) - Strong background in resort revenue management and reservations, including forecasting, budgeting, pricing strategies, and market analysis</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><p>•&nbsp;&nbsp; &nbsp;Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards.<br>•&nbsp;&nbsp; &nbsp;Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.<br>•&nbsp;&nbsp; &nbsp;Information Provider: Offer detailed information about the resort’s services, facilities, activities, and local attractions to enhance the guest experience.<br>•&nbsp;&nbsp; &nbsp;Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager.<br>•&nbsp;&nbsp; &nbsp;VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.<br>•&nbsp;&nbsp; &nbsp;Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.<br>•&nbsp;&nbsp; &nbsp;Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager.<br>•&nbsp;&nbsp; &nbsp;Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences.<br>•&nbsp;&nbsp; &nbsp;Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort’s lifestyle-focused identity.<br>•&nbsp;&nbsp; &nbsp;Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.<br>•&nbsp;&nbsp; &nbsp;Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort’s crisis management protocols.<br>•&nbsp;&nbsp; &nbsp;Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.<br>•&nbsp;&nbsp; &nbsp;Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore’s sustainability initiatives.<br>•&nbsp;&nbsp; &nbsp;Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures.<br>•&nbsp;&nbsp; &nbsp;Professional Appearance: Maintain a polished and professional appearance that reflects Swissôtel’s luxury and lifestyle brand.<br>•&nbsp;&nbsp; &nbsp;Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.<br>•&nbsp;&nbsp; &nbsp;Event Participation: Assist in organizing and executing guest events or activities to enhance their stay.<br>•&nbsp;&nbsp; &nbsp;Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently.<br>•&nbsp;&nbsp; &nbsp;Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.<br>This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swissôtel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p><br><br>Qualifications<br><br><p>Education: At least a high school diploma.<br>Experience: At least 2 years of experience in the industry.<br>Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .<br>Courses and Training: Prior attendance in seminars and trainings related to the job.<br>Computer Literacy: MS Office applications.<br>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><br> </div>

<p><h4>Position summary</h4> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Job Summary: </b></b></p><br><br><br><p><b><span>Partnering closely with functional leads and business lines, the Head of Customer Services Latin America &amp; Caribbean (LAC) drives the achievement of agreed AOP targets, services business development, and order intake growth across the region and its subsidiaries, spanning SATAIR, FHS/TSP, Airframe Services, Training, and SKYWISE Digital Services.&nbsp;</span></b></p><br><br><p><b><span>Strategically aligned with our corporate focus on reliability and customer satisfaction, the job holder secures operational paths to maintain a great CSIP confidence index and customer satisfaction, continuously monitors fleet operational reliability, and ensures regional support deliverables consistently meet or exceed customer expectations. Adhering to our core company values, the leader is fully accountable for cultivating and growing a high-performance regional Customer Services team.&nbsp;</span></b></p><br><br><br><p><b><b>Primary Responsibilities:&nbsp;</b></b></p><br><br><br><br><br><p><b><span>Manage all regional Customer Services activities:</span><span> 50%</span></b></p><br><br><ul><li><p><b><span>Achieve Customer satisfaction through CSIP (Customer Support Improvement Program) and objectives for support and services (Prepare the future)</span></b></p><br><br></li><li><p><b><span>Ensuring Safety of Operations in the LAC</span></b></p><br><br></li><li><p><b><span>Delivering the Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the LAC region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>Contribute to services sales campaigns through GAM.&nbsp;</span></b></p><br><br></li><li><p><b><span>The job holder is responsible for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets</span></b></p><br><br></li><li><p><b><span>Develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>Secure and accelerate successful development of services (Boost competitiveness)</span></b></p><br><br></li><li><p><b><span>Deliver our AOP in terms of support, cost, services revenues gross margin (Deliver on commitment)</span></b></p><br><br></li><li><p><b><span>Sustain aircraft operational reliability (Deliver on commitment)</span></b></p><br><br></li></ul><br><p><b><span>In coordination with Central Customer Services organization and relevant functional organisations, lead and ensure the following activities are properly conducted for the LAC region:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Customer Support Directors</span></b></p><br><br></li><li><p><b><span>Field Service</span></b></p><br><br></li><li><p><b><span>Customer Services Business Development</span></b></p><br><br></li><li><p><b><span>Services delivery (e.g. FHS-TSP, Flight crew and maintenance training, airframe services, digital services)</span></b></p><br><br></li><li><p><b><span>Materials and logistics delivery and support through SATAIR</span></b></p><br><br></li><li><p><b><span>Engineering and technical publications support</span></b></p><br><br></li><li><p><b><span>Fleet efficiency and Engineering activity</span></b></p><br><br></li><li><p><b><span>Digital development and solutions support</span></b></p><br><br></li><li><p><b><span>Flight Operations support activity</span></b></p><br><br></li><li><p><b><span>Flight Operations and Digital Services delivery through SKYWISE</span></b></p><br><br></li><li><p><b><span>Supplier Support</span></b></p><br><br></li></ul><br><br><p><b><span>Strategic initiatives: </span><span>20%</span></b></p><br><br><ul><li><p><b><span>Drive Airbus Customer Services Strategic initiative in the region (e.g. infrastructure development, MRO activity through partners, training partnerships, supporting delivery of solutions to nations, ecosystem development, developing alliances)</span></b></p><br><br></li><li><p><b><span>Safely support growing fleet in Latin America &amp; Caribbean Region</span></b></p><br><br></li><li><p><b><span>Secure fleet growth and prepare Airbus Latin America &amp; Caribbean, in particular on the support platform&nbsp;</span></b></p><br><br></li><li><p><b><span>Support customer services’ cooperation strategy</span></b></p><br><br></li><li><p><b><span>Increase proximity to customer for facilitating support and services</span></b></p><br><br></li></ul><br><br><br><br><p><b><span>Local management for Customer services : </span><span> 20%</span></b></p><br><br><p><b><span>Lead Local Customer services activities, projects and continuous improvement initiatives .Team management Oversee the planning, execution, and delivery of customer services LAC projects and activities, ensuring they are completed on time, within budget, and to the required quality standards. Develop services and partnerships (MRO, Airlines)</span></b></p><br><br><p><b><span>Lead a team located in Miami, Fl, and in the LAC countries, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance. Implement the Airbus People Tempo (HR cycle) actions for each direct employee and ensure the actions are closed at lower organizational levels</span></b></p><br><br><p><b><span>Global Continuous Alignment </span><span> 5%</span></b></p><br><br><ul><li><p><b><span>Ensure associated worldwide processes are applied to ensure continuity with all other geographic regions.</span></b></p><br><br></li><li><p><b><span>The job holder ensures and is accountable for the Customer Support process adherence in the LAC region</span></b></p><br><br></li><li><p><b><span>The job holder contributes to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li></ul><br><p><b><b>Additional Responsibilities:</b><span> 5%</span></b></p><br><br><br><p><b><span>Other duties as assigned by the operations or functional management (5%)</span></b></p><br><br><br><p><b><b>Qualified Experience and Training:&nbsp;</b></b></p><br><br><br><p><b><b>Education:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>BS degree or equivalent in Engineering or Business Administration or related fields.</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><ul><li><p><b><span>Master degree</span></b></p><br><br></li><li><p><b><span>Aviation Engineering degree preferred&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Experience:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>15 years of professional experience including&nbsp;</span></b></p><br><br></li><li><p><b><span>5 years in a leadership role with direct or Indirect (functional or project) people management</span></b></p><br><br></li><li><p><b><span>5 years experience in a Customer Services functions OR Airline operations</span></b></p><br><br></li><li><p><b><span>Significant Proven experience with Airline operations exposure, technical and business</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><br><p><b><b>Licensure/Certifications: NA</b></b></p><br><br><br><p><b><b>Travel Required:&nbsp;</b></b></p><br><br><ul><li><p><b><span> 50% </span><span>Domestic and International</span></b></p><br><br></li></ul><p><b><b>Citizenship:</b></b></p><br><br><ul><li><p><b><span>&nbsp;Eligible for employment in the U.S.</span></b></p><br><br></li></ul><p><b><b>Clearance:</b><i> NA</i></b></p><br><br><br><p><b><b>Qualified Skills:&nbsp;</b></b></p><br><br><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>Capacity to connect and influence a very diverse and multicultural environment with a strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru) and European culture.&nbsp;</span></b></p><br><br></li><li><p><b><span>Communication</span></b></p><br><br><ul><li><p><b><span>Excellent presentation skills both oral and written with negotiations skills,&nbsp;</span></b></p><br><br></li><li><p><b><span>Commercial and financial exposure,&nbsp;</span></b></p><br><br></li><li><p><b><span>Active listener&nbsp;</span></b></p><br><br></li><li><p><b><span>Complex problem Solving and creativity </span></b></p><br><br></li></ul></li><li><p><b><span>Strong customer focus with a deep ingrained services-minded approach to continuously exceed customer expectations and drive regional satisfaction indexes</span></b></p><br><br></li><li><p><b><span>Organization and Coordination to coordinate support deliverables across disparate international teams&nbsp;</span></b></p><br><br></li><li><p><b><span>Leadership:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Agility</span></b></p><br><br></li><li><p><b><span>Strategic vision,&nbsp;</span></b></p><br><br></li><li><p><b><span>Emotional intelligence, to lead inspire diverse teams</span></b></p><br><br></li><li><p><b><span>Facilitation</span></b></p><br><br></li><li><p><b><span>Negotiation and Influence</span></b></p><br><br></li></ul></li></ul><br><p><b><span>Preferred:</span></b></p><br><br><br><p><b><b>Organizational information:</b></b></p><br><br><p><b><span>Operational report to Head of Latin America &amp; Caribbean (AAIL)</span></b></p><br><br><p><b><span>Functional report to Airbus Head of Customer Support (SC)</span></b></p><br><br><br><p><b><b>Communication Skills:&nbsp;</b></b></p><br><br><p><b><i>Languages Required</i><span>:</span></b></p><br><br><ul><li><p><b><span>Fluent (influence level) in English</span><span> and Spanish&nbsp;</span></b></p><br><br></li></ul><p><b><span>Languages Preferred:</span></b></p><br><br><ul><li><p><b><span>Portuguese, French, German</span></b></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><p><b><span>Required:</span></b></p><br><br><ul><li><p><b><span>Good technical knowledge of aircraft and services portfolio, probably gained through education and/or experience and interest&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><b><span>Strategic decision making</span></b></p><br><br></li><li><p><b><span>Fully accountable on his budget and activities</span></b></p><br><br></li></ul><br><p><b><b>Direct Reports:&nbsp;</b></b></p><br><br><p><b><span>Is this a people manager? </span><i>YES</i></b></p><br><br><p><b><span># of Exempt Reports: 25 in Miami + 100 in LAC region </span></b></p><br><br><br><br><p><b><b>Job Dimensions:&nbsp;</b></b></p><br><br><ul><li><p><b><span>The jobholder has the overall responsibility for ensuring Safety of Operations, delivering Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to services sales campaigns through GAM&nbsp;</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets.</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for Customer Support process adherence in the region</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li><li><p><b><b>Operating Budget (financial terms):&nbsp;</b></b></p><br><br><ul><li><p><b><u>Operating budget: 7,8M USD target in 2026</u></b></p><br><br></li><li><p><b><u>Region Services Sales Order Intake target 2026</u><span>: 308 MUSD</span></b></p><br><br></li></ul></li></ul><br><ul><li><p><b><b>Other dimensions relevant to the position:&nbsp;</b></b></p><br><br><ul><li><p><b><u>Number of customers</u><span>: 17&nbsp;</span></b></p><br><br></li><li><p><b><u>Airline Fleet in service</u><span>: ~809 aircraft</span></b></p><br><br></li><li><p><b><u>Airline Fleet backlog</u><span>: ~800+ aircraft</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Nature of Contacts:&nbsp;</b></b></p><br><br><ul><li><p><b><span>Internal and External Executive level (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Customers at all levels including CEOs (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Internal Airbus network (all levels and all countries)</span></b></p><br><br></li><li><p><b><span>Influence in a multicultural environment, and strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru)</span></b></p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><br><ul><li><p><b><span>Onsite or remote: 100% on site </span></b></p><br><br></li><li><p><b><span>Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.&nbsp;</span></b></p><br><br></li><li><p><b><span>Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.&nbsp;</span></b></p><br><br></li><li><p><b><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.&nbsp;</span></b></p><br><br></li><li><p><b><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></b></p><br><br></li><li><p><b><span>Carrying: Occasonally able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.&nbsp;</span></b></p><br><br></li><li><p><b><span>Lifting: Occasonally able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></b></p><br><br></li><li><p><b><span>Pushing / Pulling: Occasonally able to push and pull small office furniture and some equipment and tools.&nbsp;</span></b></p><br><br></li><li><p><b><span>Sitting: Daily able to sit for long periods of time in meetings, working on the computer.&nbsp;</span></b></p><br><br></li><li><p><b><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></b></p><br><br></li><li><p><b><span>Standing: Daily able to stand for discussions in offices or on production floor.&nbsp;</span></b></p><br><br></li><li><p><b><span>Travel: able to travel independently and at short notice. 50%</span></b></p><br><br></li><li><p><b><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.&nbsp;</span></b></p><br><br></li><li><p><b><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></b></p><br><br></li><li><p><b><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></b></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Permanent<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership &lt;JF-FA-EM&gt;<p>------</p><br><br>Job Posting End Date: 07.13.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div>