Operation Manager Jobs - Cairo Egypt

Company Description Better Mix (S. A. E), founded in 2009, is part of the Better Home Group, which invests in real estate, trading, and services in the Egyptian market. The company focuses on being a leading ready-mix concrete supplier, prioritizing an understanding of customer needs and delivering high-quality products on schedule. With the slogan “Quality & Service,” Better Mix is known for handling demanding timeframes, holidays, weekends, short notices, and a wide range of load sizes. The organization employs around 750 team members and operates seven commercial and on-site batch plants strategically located to serve major metropolitan areas.<br>Role Description The Shift Engineer is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing daily operations at the ready-mix concrete batch plant during assigned shifts. This role includes monitoring production processes, supervising plant staff, and ensuring that concrete quality, safety standards, and delivery schedules are consistently met. The Shift Engineer coordinates with maintenance and logistics teams to minimize downtime, optimize resource usage, and support timely dispatch of loads to customers. The position also involves maintaining accurate shift reports, tracking production metrics, and implementing operational improvements in line with company procedures and industry standards.<br>Qualifications<br> Technical and engineering skills: Knowledge of concrete production processes, batch plant operations, and basic mechanical or electrical troubleshooting. Operations and process management skills: Ability to manage shift activities, monitor production metrics, and optimize workflows to meet quality and delivery targets. Safety and compliance skills: Familiarity with industrial safety practices, environmental regulations, and quality control standards related to ready-mix concrete. Leadership and communication skills: Experience supervising teams, coordinating with cross-functional departments, and communicating clearly with internal and external stakeholders. Analytical and problem-solving skills: Capacity to identify operational issues, analyze root causes, and implement effective solutions under time constraints. Education and experience: Bachelor’s degree in Civil, Mechanical, Industrial Engineering, or a related field, with prior experience in ready-mix concrete, construction materials, or plant operations preferred. Additional qualifications: Willingness to work in rotating shifts, strong attention to detail, proficiency with basic computer applications and production reporting tools, and fluency in English and Arabic is an advantage.

Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale rapidly, delivering exceptional customer experiences starts with a strong quality culture.<br>We're looking for a Quality Assurance Specialist to drive quality excellence across our customer support operations, ensuring consistent service standards, vendor performance, and continuous improvement across every customer interaction.<br>What You'll DoQuality Assurance & Governance Monitor and evaluate customer interactions across voice, chat, and email channels. Drive quality governance across internal teams and BPO partners, ensuring compliance with QA standards and KPIs. Performance Analysis & Continuous Improvement Analyze quality trends, DSAT drivers, and operational risks to identify improvement opportunities. Lead root cause analyses and recommend data-driven solutions to improve customer experience. Vendor & Stakeholder Management Conduct vendor performance reviews, calibration sessions, and quality governance routines. Partner with Operations and vendor teams to implement action plans and improve performance. Reporting & Coaching Develop quality dashboards and performance reports for leadership. Deliver structured feedback, support coaching initiatives, and promote a culture of continuous learning and operational excellence.<br>What We're Looking For5+ years of Quality Assurance experience within a contact center or BPO environment. Previous experience overseeing vendor quality performance and governance. Strong understanding of QA methodologies, scorecards, calibration, and customer experience standards. Experience evaluating voice, chat, and email interactions. Excellent analytical, reporting, and root-cause analysis skills. Strong stakeholder management and communication skills. Fluent in Arabic and English. Willingness to travel to vendor sites as business needs require.<br>Why Join Keeta????? Make a meaningful impact – Help shape world-class customer experiences across one of the fastest-growing delivery platforms.???? Accelerate your career – Take ownership of quality initiatives with regional visibility and influence.???? Continuous learning culture – Collaborate with talented teams and grow your expertise in customer experience and operational excellence.???? High-impact environment – Partner with Operations, Training, and vendor teams to drive measurable business improvements.

Key Responsibilities HR Operations & Employee Lifecycle Manage end-to-end employee lifecycle processes including onboarding, transfers, promotions, contract renewals, and offboarding. Ensure employee records and personnel files are maintained accurately and confidentially. Monitor probation confirmations and employment contract administration. Ensure timely issuance of HR letters, certificates, and employment documents. Compliance & Labor Law Ensure compliance with labor laws, social insurance regulations, and internal policies. Manage government inspections, audits, and compliance reviews. Oversee employment contracts and legal documentation. Support disciplinary actions, investigations, and employee relations cases. HR Systems & Reporting Manage HRIS systems (e.g., Workday, SAP, Oracle, Success Factors). Ensure data integrity and accuracy within HR systems. Develop and maintain HR dashboards and reports. Analyze HR metrics including:Headcount Attrition Absenteeism Turnover Leave utilization Payroll accuracy Employee demographics Employee Relations Support managers and employees on HR operational matters. Address employee inquiries and escalations. Partner with HR Business Partners to improve employee experience. Process Improvement Review and enhance HR processes and workflows. Implement automation and digital transformation initiatives. Develop and update HR policies, SOPs, and process documentation. Lead HR operational projects and continuous improvement initiatives. Team Leadership Lead and develop the HR Operations team. Set performance goals and KPIs. Conduct coaching, performance reviews, and development planning. Ensure service excellence and operational efficiency.

Job Description<br><br> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br><br>performance, and achievement of operational objectives across all retail partners.<br><br> Own the overall operational performance of the Personal Shopper network by driving key KPIs<br><br>including productivity, preparation time, order accuracy, substitutions, cancellations, service<br><br>levels, and customer satisfaction.<br><br> Develop and execute strategic initiatives to support business growth, increase order capacity,<br><br>improve operational efficiency, and enhance the overall customer experience.<br><br> Partner with Commercial and Retail Partner teams to strengthen relationships with key<br><br>accounts, support business expansion, resolve escalations, and ensure operational readiness for<br><br>new launches and growth opportunities.<br><br> Analyze operational and business performance, identify trends and opportunities, and translate<br><br>insights into action plans that improve efficiency, quality, and profitability.<br><br> Lead workforce planning, capacity planning, and resource optimization to ensure the<br><br>organization is prepared to meet current and future business demand.<br><br> Drive continuous improvement initiatives by redesigning operational processes, introducing best<br><br>practices, and leveraging data to improve service quality and operational excellence.<br><br> Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br><br>Product, and Commercial teams to deliver seamless execution and achieve company objectives.<br><br>Qualifications<br><br> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br><br>or a related field.<br><br> 6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br><br>least 2 years in a leadership role.<br><br> Proven experience managing managers or multi-site operations.<br><br> Strong analytical skills with the ability to translate data into business decisions.<br><br> Excellent stakeholder management and communication skills.<br><br> Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br><br> Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.

We’re Hiring: Oracle Net Suite Functional Consultant We are looking for an experienced Oracle Net Suite Functional Consultant to join our team and support the delivery of Net Suite implementation projects. Key Responsibilities Gather and analyze business and functional requirements. Conduct client workshops and business process discussions. Configure Oracle Net Suite based on approved requirements. Support Finance, Procurement, Sales, Inventory, and related business processes. Prepare functional documentation and process flows. Support data migration, testing, UAT, and go-live activities. Deliver end-user training and provide post-go-live functional support. Work closely with project managers, technical consultants, and client stakeholders. Qualifications Hands-on experience with Oracle Net Suite. Experience participating in end-to-end Net Suite implementation projects. Strong understanding of ERP business processes. Good knowledge of Net Suite Financial Management. Strong analytical, problem-solving, and communication skills. Ability to gather requirements and translate business needs into Net Suite solutions. Preferred Qualifications Experience across multiple Net Suite modules. Net Suite certifications are an advantage. Previous experience with ERP projects in Saudi Arabia or the GCC is an advantage.

About the Company With a strong experience across the GCC, North Africa, North America, and Europe, Minds Advisory combines global best practices with deep local insights to help clients navigate the nuances of each market. Our work is grounded in a “Make It Happen” DNA; with hands-on delivery, systemic thinking, and authentic collaboration. As part of our team, you’ll engage with organizations from boardroom to shopfloor, driving tangible operational improvements and empowering teams through transformation. You’ll work alongside seasoned professionals, operations experts, strategists, and digital consultants, all who bring both industry depth and practical know-how. This role is ideal for those who thrive in high-impact environments, value mature and collaborative cultures, and are passionate about delivering measurable results. Expect to contribute to projects that generate clear ROI, build performance-driven cultures, and leave lasting change.<br>About the role We are looking for an Operations Consultant to join our Advisory team based out of Egypt while aligned to our regional KSA Head Office. As a Consultant, you will be part of one or more project modules and engagements for our clients as well as contribute to business development activities internally and externally. From day one, you will be considered an entrepreneur within the firm; encouraged to take initiatives, think creatively and take full ownership for driving impact.<br>Role responsibilities<br>Strategy & Business Analysis• Analyze business operations, processes, and organizational structures to identify areas forimprovement• Conduct market research, competitor benchmarking, and financial assessments to supportdecision-making• Develop strategic plans and actionable recommendations tailored to client needs<br>Client Engagement & Delivery• Collaborate with clients and stakeholders to understand objectives, challenges, and opportunities• Facilitate workshops, meetings, and presentations to communicate insights and solutions effectively• Support the implementation of recommended strategies and monitor outcomes to ensure impact<br>Project Support & Execution• Work closely with project teams to support end-to-end delivery of engagements• Prepare client-ready deliverables including reports, presentations, process maps, and analysis decks• Provide ongoing support and guidance to clients to address emerging challenges<br>Research & Knowledge Building• Stay updated on industry trends, market shifts, and emerging business practices• Collaborate with team members for delivery and knowledge sharing• Identify opportunities to enhance project approaches and methodologies<br>Qualifications• 8+ years Operations working experience in relevant industry, multinational FMCG as an advantage• Strong Operations background and in-depth function knowledge (e.g., Manufacturing, Supply Chain, Procurement)• Previous consulting experience is a must with demonstrated hands-on expertise in managing clients and engagements • Bachelor’s or master’s degree in a relevant field, preferably Engineering• Advanced degrees or certifications (e.g., MBA, PMP, specialized Operations and/or Lean Management Certifications) are an advantage

Job Purpose: The Cost Accountant will be responsible for monitoring, analyzing, and reporting on the cost and inventory activities of retail stores. This role ensures accurate valuation of stock, effective cost control, and timely reporting to support financial decision-making. The position requires close collaboration with store managers, finance teams, supply chain, and internal auditors.<br>Key Responsibilities:Inventory & Stock Control Monitor stock levels and movements across all retail stores and warehouses. Ensure accurate recording of stock transfers, returns, and adjustments in the accounting system. Perform periodic stock reconciliations between physical counts and system records. Identify discrepancies, investigate causes, and recommend corrective actions. Support regular cycle counts and annual physical inventory audits. Cost Accounting & Analysis Calculate and validate cost of goods sold (COGS) for retail operations. Monitor purchase prices, landed costs, and store-specific expenses. Track and analyze variances between standard costs, actual costs, and budgets. Provide cost analysis on promotions, discounts, and clearance sales. Recommend cost-saving opportunities and process improvements. Reporting & Compliance Prepare regular inventory valuation reports for management. Support monthly and year-end closing activities related to inventory and COGS. Ensure compliance with company policies, accounting standards, and audit requirements. Collaborate with internal/external auditors on inventory and cost control processes. Cross-Functional Collaboration Partner with store managers to monitor stock shrinkage, wastage, and obsolescence. Work closely with procurement and supply chain to ensure accurate cost data. Support finance in preparing profitability analysis per store and product category.<br>Requirements:Bachelor’s degree in Accounting, Finance, or a related field. Professional qualification (CPA, CMA, ACCA) preferred.3–5 years of experience in cost accounting or inventory accounting, ideally in retail or FMCG. Strong knowledge of accounting principles, inventory control, and cost allocation. Proficiency in ERP/Inventory management systems (SAP, Oracle, or similar). Advanced MS Excel and data analysis skills. Strong attention to detail, accuracy, and analytical skills. Ability to work cross-functionally with operations and finance teams.

Position Overview The Recruitment Supervisor oversees the full-cycle recruitment process and leads the recruitment team to ensure timely, high-quality hiring across the organization. This role focuses on workforce planning, sourcing strategy, process improvement, candidate experience, and coordination with department managers to fill vacancies efficiently.<br>Key Responsibilities1. Recruitment Operations Manage and oversee end-to-end recruitment for various roles across the organization. Assign and supervise daily tasks of recruiters. Ensure job postings, sourcing activities, screening, and interviews follow company standards and timelines. Maintain a strong talent pipeline for critical and hard-to-fill positions.2. Team Leadership & Development Train, mentor, and guide the recruitment team on best practices. Monitor team performance through KPIs (time-to-fill, quality of hire, candidate satisfaction, etc.). Provide feedback and conduct performance evaluations.3. Stakeholder Collaboration Work closely with department heads and hiring managers to understand staffing needs. Serve as a point of escalation for hiring concerns or delays.4. Process Improvement Review and enhance recruitment processes, ensuring efficiency and alignment with company goals. Implement new sourcing methods, tools, and technologies to optimize hiring.5. Candidate Management Oversee candidate screening, interviews, assessments, and selection processes. Ensure a positive and professional candidate experience throughout the hiring lifecycle. Maintain accurate candidate records and recruitment reports.6. Reporting & Metrics Prepare and present recruitment analytics and tracking reports to Recruitment leadership. Monitor job offers, acceptance rates, turnover trends, and sourcing effectiveness.<br>Qualifications Education Bachelor’s degree HR certification (PHR, CHRP, SHRM-CP) is a plus. Experience3-4 years of experience in recruitment, with at least 1 year in a supervisory or team-lead role. Experience managing high-volume or specialized hiring is preferred. Skills & Competencies Strong leadership and team management capabilities. Excellent communication and interpersonal skills. Knowledge of recruitment best practices and employment laws. Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment.

Reports to: Director, Gift Administration<br>Purpose: Responsible for the prompt and accurate processing and recording of all gifts and pledges, including checks, credit cards, and EFTs. The role ensures strict adherence to internal controls, policies (especially the 72-hour turnaround), and CASE standards. This position supports donor acknowledgment, assists in drafting gift agreements, and generates essential financial reports.<br>Responsibilities:Gift Processing and Accuracy: Coordinate and manage the accurate and timely processing of all daily gift batches, pledges, and unique transactions, adhering to the 72-hour turnaround receipting policy. Compliance & Data Integrity: Ensure all processing methods comply with CASE standards and related tax laws. Conduct data verification, cleansing, and updates to maintain high data integrity in the advancement database. Financial Support & Reporting: Assist the Controller's Office with the reconciliation and monthly close process. Generate required financial reports, dashboards, and assist the Director in drafting gift agreements. Donor Acknowledgment: Produce gift receipts and individualized acknowledgement letters promptly, ensuring donor records are consistent and accurate across all Advancement units.<br>Requirements:Minimum Education Requirements:Bachelor’s degree in finance, economics, or business is highly desired.<br>Experience:Minimum 5 years of experience, preferably in higher education.<br>Skills:Data Management: Highly detail-oriented and comprehend a complex database, policies, and procedures. Software Proficiency: Extensive experience with MS Office (Word, Excel, Power Point) and knowledge of any CRM. Process Learning: Ability to quickly learn the principles and practices of gift counting and complex data entry. Accountability & Compliance: Ability to prioritize work and perform multiple tasks simultaneously while maintaining a high degree of accuracy and adherence to deadlines. Strong commitment to the highest standards of customer service and professionalism; maintains confidentiality, and a strong work ethic. Communication and Collaboration: Exemplary interpersonal skills to clearly explain policies to all internal and external customers. Ability to take responsibility, work well as a team member and independently. Fluent in written and verbal English and Arabic.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<p data-path-to-node="4"><strong data-path-to-node="5" data-index-in-node="0">Role Purpose:</strong> Responsible for managing the day-to-day operations of the Customer Service Gateway Team to ensure all regional and global operations and customer service standards are consistently achieved. This role focuses on proactively acquiring accurate information from customers to expedite customs clearance formalities, resolving complex clearance issues, and ensuring a seamless stakeholder experience.</p><p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0"><br></strong></p><p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">Key Responsibilities:</strong></p><ul data-path-to-node="7"><li><p data-path-to-node="7,0,0">Deliver exceptional customer service, ensuring all telephone and email inquiries are addressed promptly and within established service level standards.</p></li><li><p data-path-to-node="7,1,0">Collaborate extensively with customers and internal station teams to resolve customs clearance issues efficiently.</p></li><li><p data-path-to-node="7,2,0">Proactively acquire and verify critical shipment information from customers to expedite clearance formalities.</p></li><li><p data-path-to-node="7,3,0">Maintain regular, proactive communication with internal and external stakeholders regarding the status of held shipments.</p></li><li><p data-path-to-node="7,4,0">Address specific customer disputes and provide expert advice on technical customs and clearance issues.</p></li><li><p data-path-to-node="7,5,0">Liaise effectively with customs officials to clarify duties payable, resolve disputes, and manage problem shipments.</p></li><li><p data-path-to-node="7,6,0">Extract and analyze data from internal clearance systems (e.g., DCC, DCE, CIA, GIA, GEMA) to inform customers of shipment arrival and pre-clearance status.</p></li><li><p data-path-to-node="7,7,0">Verify that all shipments possess a Bill of Entry and accurate notification of charges prior to delivery dispatch.</p></li><li><p data-path-to-node="7,8,0">Coordinate the retrieval of original paperwork from the warehouse to ensure timely and compliant clearance processes.</p></li><li><p data-path-to-node="7,9,0">Manage administrative processes by scanning paperwork, updating manual system comments, and inputting checkpoints to maintain network visibility and compliance.</p></li><li><p data-path-to-node="7,10,0">Maintain accurate and up-to-date customer databases to capture shipment statuses and retain vital data.</p></li><li><p data-path-to-node="7,11,0">Monitor operational performance to ensure all Key Performance Indicators (KPIs) are met, reporting outcomes and action plans to management.</p></li></ul><p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0"><br></strong></p><p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">Qualifications, Experience and Competencies:</strong></p><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">University Graduate.</p></li><li><p data-path-to-node="9,1,0">Advanced to fluent proficiency in both written and spoken English.</p></li><li><p data-path-to-node="9,2,0">Proven professional experience in Customer Service, Logistics, or Customs Clearance.</p></li><li><p data-path-to-node="9,3,0">Strong technical proficiency in utilizing clearance and logistics tracking systems (e.g., DCC, DCE, CIA, GIA, GEMA).</p></li><li><p data-path-to-node="9,4,0">Exceptional interpersonal skills with a demonstrated ability to build and maintain relationships with diverse stakeholders, including customs officials.</p></li><li><p data-path-to-node="9,5,0">High stress tolerance with a consistent passion for delivering outstanding customer delight in a fast-paced environment.</p></li><li><p data-path-to-node="9,6,0">Excellent verbal and written communication skills.</p></li><li><p data-path-to-node="9,7,0">Meticulous attention to detail and accuracy in data management and compliance administration.</p></li><li><p data-path-to-node="9,8,0">Demonstrated problem-solving abilities, specifically in resolving disputes and expediting complex operational processes.</p></li><li><p data-path-to-node="9,9,0">A collaborative team player who works cooperatively to achieve collective operational targets.</p></li></ul><p data-path-to-node="10"><br></p><p data-path-to-node="10"><strong>Equal Treatment Clause:</strong> We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="10"><br></p><p data-path-to-node="11">✨ We ???????????????????????????? ???????????? ???????????????????????????????????????? </p><p data-path-to-node="11">✨ We ???????????????? </p><p data-path-to-node="11">✨ We ???????????????? ????????????????????????????????<br></p>

Job Overview We are looking for a detail-oriented and experienced French Quality Assurance Specialist to join our team. The successful candidate will be responsible for monitoring and evaluating customer interactions, ensuring compliance with established quality standards, and identifying opportunities to improve both employee performance and the overall customer experience. The ideal candidate will have strong French and English communication skills, excellent attention to detail, analytical thinking, and the ability to provide constructive feedback based on objective quality assessments. Key Responsibilities Monitor and evaluate customer interactions across different communication channels, including calls, emails, and chats. Conduct regular quality assessments based on established quality standards, procedures, and client requirements. Identify quality gaps, process issues, and recurring performance trends. Provide accurate, objective, and constructive feedback to employees based on quality evaluations. Prepare and maintain quality reports, scorecards, and performance records. Analyze quality data and identify opportunities for continuous improvement. Work closely with Operations, Training, and other relevant departments to address quality concerns. Participate in calibration sessions to ensure consistency and accuracy in the evaluation process. Ensure all evaluations are conducted fairly and in accordance with established quality guidelines. Escalate critical quality issues and recurring performance concerns when required. Support the implementation of quality improvement initiatives. Maintain a strong understanding of processes, policies, client requirements, and quality expectations. Contribute to improving customer experience and overall operational performance. Requirements Fluency in French, with excellent verbal and written communication skills. Good command of English, both written and spoken. Previous experience in Quality Assurance, Quality Control, Customer Service, Operations, or a related field is preferred. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Ability to identify performance gaps and recommend practical improvement actions. Strong communication and interpersonal skills. Ability to deliver constructive feedback professionally. Strong organizational and time-management skills. Ability to work independently and effectively within a team. Good knowledge of Microsoft Office, particularly Excel and reporting tools. Preferred Qualifications Previous experience in a French-speaking customer service or contact center environment. Experience using quality monitoring tools and performance scorecards. Knowledge of customer experience and quality KPIs. Previous experience participating in calibration sessions and quality improvement initiatives. What We’re Looking For The ideal candidate is quality-focused, analytical, objective, and highly detail-oriented, with the ability to identify issues, communicate findings clearly, and contribute to continuous improvement. If you are passionate about quality, customer experience, and operational excellence, we would be happy to hear from you. Apply now and join our team.

Role Description The Human Resources Specialist will manage day-to-day HR operations to support employees and leadership at Global Energy For Investment and Industry. This full-time, on-site role is based in Alexandria, Egypt, and includes administering HR policies, maintaining employee records, and coordinating recruitment processes such as posting jobs, screening candidates, and scheduling interviews. The specialist will oversee onboarding and offboarding activities, support performance management cycles, and help ensure compliance with local labor laws and company standards. The role also involves handling employee inquiries, supporting engagement and retention initiatives, and collaborating with managers to address personnel matters in a fair and consistent manner.<br>Qualifications<br> Strong foundation in Human Resources (HR) and HR Management to handle daily HR operations and support organizational objectives. Ability to develop, implement, and maintain HR Policies that align with legal requirements and company standards. Experience managing Employee Benefits, including enrollment, tracking, and communication of benefit programs. Competence in Personnel Management, including employee records, attendance, and contract administration. Knowledge of Egyptian labor laws and HR best practices. Excellent communication, interpersonal, and conflict-resolution skills. High level of integrity, confidentiality, and attention to detail. Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are a plus. Proficiency in MS Office and HR information systems. Ability to work on-site in Alexandria, Egypt and collaborate effectively with cross-functional teams.

KEY ACCOUNTABILITIESCross-Selling Execution Identify cross-selling opportunities within payroll client portfolios by reviewing client needs to increase product penetration. Support bundled product promotions through coordinated client engagement to maximize revenue opportunities. Assist managers in preparing cross-sell proposals to accelerate decision-making and conversion. Track sales activities systematically to maintain visibility of pipeline performance. Client Engagement Engage payroll clients to understand financial requirements and position relevant banking products to strengthen relationships. Coordinate follow-ups after client meetings to support timely sales closure. Facilitate product onboarding documentation to ensure accurate processing. Communicate onboarding updates to clients to build confidence and transparency. Operational Coordination Liaise with internal departments to process product applications efficiently to meet service timelines. Monitor onboarding milestones to prevent delays and maintain service reliability. Maintain accurate sales records to support reporting and performance evaluation. Adhere to bank policies during sales execution to protect compliance integrity. Qualifications:Bachelor’s degree in Commerce, Business Administration or a related field. Senior Officer: 3 - 6 years of relevant sales experience, Branches, Payroll and Operations exposure is a plus. Officer: 1 - 3 years of relevant sales or operations experience, preferably banking. Junior Officer: 0 - 1 year of relevant experience, preferably banking. Preferred Qualifications Professional certification in sales or relationship management. Technical Skills Corporate client negotiation and engagement. Selling skills. Soft Skills Communication skills. Problem-solving skills. Negotiation Skills Team support and collaboration.

<p>In this role, you will be the face of our agency, engaging directly with corporate decision-makers (CEOs, CTOs, and Operations Directors) across Egypt.&nbsp;</p><p>Your primary focus will be initiating contact, qualifying interest, and closing high-value service contracts.</p><p>&nbsp;</p><p>​This is a 100% remote, commission-based role. However, you are not starting from scratch—we provide the qualified lead lists so you can focus entirely on pitching and closing rather than manual prospecting.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p><strong>​Cold Outreach:</strong> Conduct outbound cold calling campaigns targeting high-profile Egyptian corporations.</p><p><strong>​Deal Closing:</strong> Guide prospective corporate clients from the initial cold call to video presentations, and occasionally, high-stakes in-person meetings in Egypt.</p><p><strong>​Consultative Selling:</strong> Understand corporate pain points and present our AI chatbot, voice agent, and automation solutions as the ultimate ROI-driven fix.</p><p><strong>​Relationship Management:</strong> Manage client communications smoothly up to the final contract signing.</p><p>&nbsp;</p><p><strong>​High-Commission Pay Structure:</strong> Earn a 20% flat commission on every single finalized contract. (With high-ticket AI corporate integrations, your earning potential is mathematically higher than standard local base salaries).</p><p><strong>​Commission Scaling:</strong> Opportunities to increase your commission percentage based on consistent performance and hitting sales milestones.</p>

About the Role We are seeking a detail-oriented and highly organized Senior Payroll & Personnel Specialistto join our Human Resources team. The successful candidate will be responsible for managing payroll inputs, personnel administration, employee records, attendance management, social insurance activities, and compliance-related processes while ensuring accuracy, confidentiality, and adherence to labor regulations and company policies.<br>Key Responsibilities<br>Payroll Administration* Prepare and validate monthly payroll inputs, including attendance deductions, overtime, allowances, loans, penalties, and salary adjustments.* Review payroll-related transactions to ensure accuracy and compliance with company policies.* Coordinate payroll processing activities and support payroll audits and reconciliations.* Respond to employee inquiries regarding payroll calculations, deductions, and salary-related matters.<br>Personnel Operations* Maintain accurate employee records, both physical and electronic, ensuring all documentation is complete and up to date.* Manage employment contracts, amendments, renewals, and personnel-related documentation.* Process employee lifecycle transactions, including hiring, transfers, promotions, organizational changes, and terminations.* Prepare HR letters, certificates, and employment-related documents as required.<br> Social Insurance & Compliance* Handle social insurance registrations, updates, and employee terminations.* Ensure compliance with labor law requirements, social insurance regulations, and internal policies.* Maintain readiness for internal and external audits through proper documentation and record management.* Liaise with government authorities and external entities regarding personnel-related matters.<br>Attendance & Leave Management* Monitor attendance records, leave balances, overtime, and timekeeping data.* Investigate attendance discrepancies and coordinate with managers to resolve issues before payroll closure.* Ensure all attendance-related transactions are properly documented and approved.* Generate periodic attendance and workforce reports.<br>Employee Support & Process Excellence* Serve as a primary point of contact for personnel and payroll inquiries.* Support onboarding and offboarding processes, including employee documentation and final settlements.* Identify opportunities to improve payroll and personnel processes, accuracy, and efficiency.* Ensure confidentiality and integrity of employee information at all times.<br>Qualifications<br>* Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.* 3–5 years of experience in Payroll and Personnel Operations.* Proven experience dealing with government authorities and external service providers.* "Previous experience in the F&B industry is preferred."* Strong knowledge of labor law, social insurance regulations, payroll administration, and personnel processes.* Hands-on experience with HRIS, payroll systems, attendance systems, and employee databases.<br> Why Join Us?* Opportunity to work in a dynamic and professional environment.* Exposure to end-to-end payroll and personnel operations.* Career growth and development opportunities within a growing organization.<br>If you are passionate about accuracy, compliance, and delivering an outstanding employee experience, we'd love to hear from you. Apply today and become part of the RAF Specialty Coffee team. You can submit your CV through the application link or send it directly to:careers@raf-coffee.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Digital Virgo is looking for a Senior Web Developer to lead the production and optimization of high-performing Landing Pages (LPs) designed for Conversion Rate Optimization (CRO). The goal is to maximize sales and margin while ensuring flawless technical execution (speed, stability, compatibility) and continuous marketing iteration (A/B testing, UX flow, wording). You will organize and grow the local MarTech team, manage workflows with autonomy, and serve as a central interface between regional and group stakeholders.</p><p>Key Responsibilities</p><p>Product &amp; Delivery</p><ul><li>Prioritize, plan, and deliver new LPs, variants, and market/operator adaptations with fast time-to-market and stable quality.</li><li>Build and maintain a CRO experimentation backlog: hypotheses, variants, success criteria, A/B testing calendar.</li><li>Standardize winning UX patterns into reusable templates, components, and QA checklists.</li></ul><p>Technical Excellence (Performance &amp; Quality)</p><ul><li>Guarantee ultra-light, high-performing pages (minimal weight, optimized requests), fully responsive and cross-device.</li><li>Organize code reviews, systematic QA (functional + analytics), post-mortems, and incident follow-ups.</li><li>Stay up-to-date on technical innovations (web performance, operator compatibility, security, antifraud) and benchmark competitors.</li></ul><p>CRO &amp; Data-Driven Optimization</p><ul><li>Design and execute A/B tests at scale, analyze results with the Data team, and industrialize winning variations.</li><li>Continuously optimize copywriting, visual hierarchy, micro-interactions, and payment/consent funnels.</li><li>Build actionable performance dashboards (per country, offer, acquisition source).</li></ul><p>Team Management &amp; Development</p><ul><li>Provide structure and clarity: rituals (daily/weekly), objectives, ownership rules, definition of done.</li><li>Coach and develop team members: skill progression, peer programming, knowledge sharing.</li><li>Select and manage external providers when needed (peak workloads, design, illustrations).</li></ul><p>Governance &amp; Communication</p><ul><li>Act as the daily interface with Advertising (traffic needs, iterations), Product (post-signup handoff), IT (billing, operator specs), BizOps (country priorities), and Data (tracking, modeling).</li><li>Provide regular reporting to the Regional Operations Director (business) and the MarTech Director (methodology, standards, best practices).</li></ul><p>Success Metrics (Examples)</p><ul><li>4 CRO experiments per month on each priority country.</li><li>Median CR uplift on key verticals vs. baseline: +X% (to be defined per market).</li><li>Web performance: LCP p75</li><li>Quality: Delivery: average turnaround from brief first LP iteration 5 working days.</li><li>Knowledge capitalization: updated templates and playbooks with inter-country reusability.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experienced web developer oriented towards CRO/Business, able to lead a team and drive iterative delivery.</li><li>8-10 years of overall professional experience, with at least three years of proven experience leading and managing a team.</li><li>Proficient in vanilla JS, HTML5/CSS3, PHP , with knowledge of Memcached and API/AJAX calls.</li><li>Strong expertise in web performance optimization (network, rendering, minimal bundling).</li><li>Solid understanding of A/B testing and analytics (ideally Snowplow) with ability to interpret acquisition KPIs.</li><li>Pragmatic leadership: sets the pace, makes decisions, documents, and drives alignment.</li><li>Strong cross-functional communication, results-oriented, and highly autonomous.</li></ul><p></p></section>

Purpose: Coordinate project activities, follow up with engineers on task completion, and support administrative, HR, and financial operations to ensure efficient project delivery. Key Responsibilities Follow up on daily/weekly tasks with project engineers and escalate delays Coordinate between departments and attend meetings; prepare minutes and action items Maintain files, handle correspondence, and prepare reports and presentations Support HR functions: recruitment coordination, attendance, leave, and employee records Assist with invoices, expenses, petty cash, and financial documentation Monitor monthly work plans, track KPIs, and report progress to management Qualifications Bachelor's in Business Administration, Engineering, HR, or related field1–3 years in administrative coordination or operations support Background in construction, engineering, or project-based environments preferred Skills Proficient in Microsoft Office (Excel, Word, Power Point) Good reporting and documentation skills Basic knowledge of HR and financial processes Good command of English (written and spoken)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and supervise the Segment organizational unit to achieve defined objectives and KPIs</p><p>Lead direct reports by defining objectives, providing clear instructions, and monitoring performance</p><p>Ensure adherence to standards, governance requirements, and process execution</p><p>Identify improvement opportunities and implement measures to enhance team performance and service delivery</p><p>Support professional development of team members through coaching, training needs assessment, and succession planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><strong>Education &amp; Language:</strong></p><ul><li>Bachelor's degree in Engineering (Industrial or Mechanical) or Operations Management; Six Sigma certification preferred.</li><li>Full Professional English proficiency (C1 level) required for presenting technical data to global stakeholders.</li></ul><p><strong>Experience:</strong></p><ul><li>3 to 5 years of experience in production or operations leadership,</li><li>Experience within the Automotive industry or Wiring Systems is highly preferred.</li></ul><p><strong>Lean Mastery:</strong> Expert in Kaizen, 5S, and Kanban to optimize OEE and reduce waste.</p><p><strong>Operational Leadership:</strong> Proven ability to manage cross-functional teams, achieve KPIs, optimize resource allocation, and foster a "safety-first" culture (HSE).</p><p><strong>Problem Solving:</strong> Strong analytical skills to troubleshoot technical bottlenecks and implement root-cause solutions.</p><p></p></section>

At The Flex, we believe renting a home should feel as effortless as booking a ride.<br><br>Our mission is ambitious: enable anyone to live anywhere, anytime, without friction.<br><br>Powered by Base360.ai, our proprietary automation platform, we are building the operating system for modern renting—connecting property data, orchestrating operations, automating workflows, and enabling seamless stays across continents.<br><br>We're looking for a highly ambitious engineer who wants to build systems that create leverage at scale. This isn't a role where you'll spend months debating specifications. You'll build, ship, automate, and solve real-world problems that directly impact thousands of guests and properties.<br><br>If you're excited by APIs, automation, AI agents, cloud infrastructure, and building products from the ground up, we want to meet you.<br><br>What You'll Build<br><br>As a Founding Software Engineer, you'll help architect and scale Base360.ai—the technology platform powering every aspect of The Flex.<br><br>You'll build internal products, automation engines, AI-powered workflows, integrations, and operational systems that eliminate manual work and allow the business to scale globally.<br><br>Your work will touch everything from guest journeys and property operations to pricing intelligence and AI-driven decision-making.<br><br>Your Mission<br><br>Build the Core Platform<br><br>Design and develop scalable applications, services, and APIs that power bookings, pricing, payments, guest experiences, and operations.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that automate tasks previously performed by humans.<br><br>Develop AI-Powered Systems<br><br>Leverage LLMs, AI agents, and machine intelligence to streamline operations, improve decision-making, and enhance customer experiences.<br><br>Design API-First Architecture<br><br>Create robust APIs that enable seamless communication between internal systems, third-party providers, and future products.<br><br>Integrate the Ecosystem<br><br>Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, Open AI, Google, and other strategic partners.<br><br>Scale Infrastructure<br><br>Deploy and manage cloud-native infrastructure designed for reliability, performance, and global growth.<br><br>Solve Complex Operational Problems<br><br>Build Solutions For<br><br>Real-time reservation synchronization Dynamic pricing intelligence Smart key management Automated guest communication Operational forecasting Cleaning and maintenance automation AI-powered monitoring and alerts<br><br>Move Fast<br><br>Own projects end-to-end—from idea to deployment—and continuously improve the systems you build.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br>Python Fast APIReact Type Script Supabase Postgre SQLAWSServerless Architecture Open AI APIsTwilio Stripe Docker Git Hub Actions<br><br>You Might Be a Great Fit If You Have<br><br>Strong experience building production-grade software systems Experience with Fast API, Python, React, or similar frameworks Strong understanding of APIs, distributed systems, and cloud architecture Experience designing scalable backend systems Ability to work independently with minimal supervision Strong problem-solving ability and product mindset Curiosity about AI, automation, and operational efficiency A bias toward action and shipping<br><br>Bonus Points For Experience With<br><br>Property technology (Prop Tech) Marketplace businesses AI agents and workflow automation Event-driven architectures Supabase AWS serverless infrastructure<br><br>What Success Looks Like<br><br>Within Your First 12 Months<br><br>Core operational processes are automated through systems you've built Manual work across the business is significantly reduced New integrations are deployed and maintained reliably AI-powered workflows become part of everyday operations Base360.ai becomes a competitive advantage that enables rapid global scaling<br><br>Why Join The Flex<br><br>Build Something Meaningful<br><br>Your work will directly impact how people live, travel, and experience cities around the world.<br><br>Extreme Ownership<br><br>You'll have the freedom to make decisions and build systems that matter.<br><br>Small Team, Massive Opportunity<br><br>Work closely with founders and have a direct influence on product and technical direction.<br><br>Learn Faster<br><br>You'll solve real-world challenges across software, AI, automation, operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br>You're looking for a slow-paced corporate environment You prefer maintaining systems rather than building them You need detailed instructions for every task You avoid ownership and accountability"Good enough" is your standard<br><br>We're not looking for someone to fill a position.<br><br>We're looking for someone to help build the future operating system of modern renting.

Strategic Buyer<br>We are GEP<br>GEP is a diverse, creative team of people passionate about procurement. We invest ourselves in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximize their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.<br>What you can expect to be responsible for as a Strategic Buyer:Supporting category managers with category strategy plans, sourcing execution, supporting category planning and strategic sourcing tasks Leveraging the GEP network of Category Experts and tools, to deliver insights to any project / client. Establishing negotiation strategies, identifying and developing negotiation levers, validating them with stakeholders and leading negotiations to ensure savings, timely supply and other benefits for purchases, business analytics, savings reporting and tracking, stakeholder interaction as part of the S2C program Discussing with vendors and evaluating their products and capabilities as suppliers;Managing all supplier selection and procurement activities (e.g. RFI, RFP, RFQ, Scorecard and Bid Analysis) Providing support with respect to Supplier Management/ Procurement processes and policies. Demonstrating continuous effort to improve operations, manage SOP’s, decrease turnaround times and streamline work processes. Identifying and communicating with a diverse range of stakeholders, such as suppliers, project sponsors, end-users and other supporting functions such as HR, Legal and Finance. Recruitment & mentorship of junior colleagues. Participation in firm building activities. <br>Fitting experience for the role would be:3-5 years of expertise in strategic sourcing Proficiency in English and other European language Knowledge of the principles and practices of large-scale centralized purchasing Strong verbal and written communication skills in order to comfortably engage with all levels of management in client organizations Strong analytical, reporting and presentation skills i.e. regarding creating baselines, performing market tests/analyses, summarizing the key points succinctly by email/in presentation Experience with leading and executing negotiations Ability to manage multiple procurement projects at once and assess new purchase requirements based on spend risk etc. Knowledge of variety of categories would be advantageous (trends, suppliers, industry specifics and terminology, legal frameworks) Advantage: Any business process improvement methodology such as TQM, Six Sigma, APEX etc.