Operation Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br>You are about to apply for a certified Top Employer 2026 <br> <br> Ready to be part of one of the Market Leaders in Egypt? Apply now <br> <br> Raya Smart Buildings: one of Raya's subsidiaries is hiring a <b>Senior Accounting</b> <br> <br> Role Description: <br> <ul> <li> Maintain and oversee all accounting activities, including general ledger, accounts payable/receivable, bank reconciliations, and payroll. </li> <li> Oversee accounting for charging revenue (pay-per-use, subscription, roaming agreements / Review contracts and determine appropriate revenue treatment </li> <li> Ensure compliance with local accounting standards, tax regulations, and internal policies. Prepare documentation for audits and liaise with auditors. </li> <li> Monitor cash flow, manage working capital, and oversee payments and collections. </li> <li> Process vendor invoices, and operational costs, and ensure accurate and timely payments while maintaining internal controls. </li> <li> Perform bank reconciliations daily/ weekly to ensure all receipts and payments are accounted for. Reconcile AR and AP balances monthly to confirm ledger accuracy. </li> <li> Ensure accurate costing and asset tagging </li> </ul><br><b>Skills Description</b><br><ul> <li> From 3 to 5 years of experience </li> <li> Bachelor's degree in Accounting </li> <li>Experience with Accounting software</li> <li>Basic understanding of Financial Statments and accounting principles</li> <li>Proven experience in a collection, accounts receivable, AP financial role</li> <li>Strong attention to detail with strong Organizational Skills</li> <li>Effective Verbal and written communication skills</li> <li>Excellent communication and Negotiation skills</li> <li>Proficient in Microsoft Excel and other productivity tool</li> </ul><br><b>Job Details</b><br>Job Title<br> <br>Senior Executive (Accounting)<br>Job Country<br> <br>Egypt<br>Job City<br> <br>6th of October<br>Job Role<br> <br>Accounting/Banking/Finance<br>Employment Status<br> <br>Full time<br>Employment Type<br> <br>Employee<br><b>Preferred Candidate</b><br>Career Level<br> <br>Senior Executive<br>Residence Location<br> <br>Egypt<br>Candidate Nationality<br> <br>Egypt<br><b>Raya Holding for Financial Investments</b><br> <br> Investment, Securities &amp; Funds Egypt 500 employees or more +123.1.234.567 https://rayacorp.com/ <br>Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric. <br><b>Similar Jobs</b><br>See All<br> </div>

Key Responsibilities:Acts as Focal Point or the Department and representing the department as a Center of Excellence Function. Support the full employee lifecycle processes including onboarding, offboarding, and HR administration. Prepare and organize New Employee Files, Hiring Documents, contracts and HR records. Communicate Alerts for New Hirings, Resignations and Internal Changes and make sure all designated parties are informed. Assist in maintaining and updating employee files Communicate and update on Medical Insurance Enrollment and employee needs if any. Maintaining Employee Database Follow up with HRBPs and other stakeholders regarding hiring requirements, job profiles, and recruitment workflow updates. Accordingly Updating Back end applications and systems (Hits and Oracle) Assigning Parking slots to New Employees Requesting Car Access and Coordinating for needed access for designated Employees. Maintaining Open Vacancies Tracker. Reporting on Status of ongoing Tasks and Interviews Support recruitment activities when needed, including interview scheduling and candidate sourcing. Assist in Finalizing Sales Offers and Hiring. Assist various HR functions whenever needed. Coordinate with internal stakeholders to ensure smooth HR operations and workflow follow-ups. Assist with departmental administrative tasks and procurement cycle follow-ups, including payment approvals and procurement coordination. Provide day-to-day HR operational support while maintaining professionalism and confidentiality.<br>Needed Qualifications:• 1-4 Years of Experience • Excellent Command of English and Arabic both Spoken and Written• Excellent Communication Skills• Excellent Time Management • Excellent Organizational Skills • Customer Service Oriented• Very Good Knowledge of Microsoft Office

&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; الإشراف على استكمال إجراءات تعيين الموظفين الجدد والتأكد من اكتمال جميع المستندات المطلوبة.·        الاشراف على تنفيذ خطة القوى العاملة في الوقت المحدد لضمان استقرار سير العمل.·        استلام مستندات التعيين وإعداد عقود العمل ونماذج التأمينات الاجتماعية والنماذج الحكومية.·        الإشراف على متابعة الحضور والانصراف والورديات والعمل الإضافي من خلال نظام البصمة.متطلبات الوظيفة  ·        مؤهل عالي.·        خبرة من 5  إلى 7 سنوات في مجال الموارد البشرية.المهارات و القدرات المطلوبة   ·        إجادة استخدام Microsoft Excel بمستوى متقدم.·        خبرة جيدة في تحليل البيانات.·        مهارت تواصل وحل المشكلات.·        مهارات قيادية والقدرة على اتخاذ القرار.·        مهارات التواصل والتنسيق مع الإدارات المختلفة.·        إعداد التقارير الدورية الخاصة بالحضور والانصراف.·        متابعة ملفات العاملين والتأكد من تحديثها بشكل مستمر.·        الإشراف على إجراءات التأمينات الاجتماعية والتعامل مع الجهات الحكومية المختصة.·        متابعة إجراءات تجديد العقود وتعديل البيانات الوظيفية.·        إصدار الخطابات والشهادات الخاصة بالعاملين.·        متابعة صرف الرواتب والمستحقات وحل أي استفسارات خاصة بها.·        الإشراف على توزيع بطاقات الرواتب والتأمين الطبي·        تنفيذ إجراءات إنهاء الخدمة والاستقالات وفقًا لسياسات الشركة.·        إجراء مقابلات إنهاء الخدمة (Exit Interview) وتحليل أسباب ترك العمل.·        متابعة خطط الانتاج مع مديري الإنتاج والتشغيل لتوفير العمالة المطلوبة.·        الإشراف على تطبيق لائحة الجزاءات وسياسات الانضباط.·        إجراء التحقيقات الإدارية وإعداد التقارير والتوصيات.·        الاشراف على خطط التدريب السنوية للموظفين·        الاشراف على تقييم الاداء والحوافز الشهرية .<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال</li></ul>

Role Purpose:The Marketing Operations Specialist is the operational backbone of the marketing department. The role exists to make sure that everything the department commits to is delivered on time and to the agreed standard of quality, that performance is measured and reported rigorously, and that the way the department works is governed by clear, documented, repeatable processes across all nine units. Digital platforms and automation are tools this person uses; they are not the substance of the job. The substance is delivery, reporting, and operational governance. <br>Key Responsibilities: The role is organised around five areas, in order of weight. 1 · Project & Delivery Management (owning the calendar and the standard) ◆ Run the marketing department's project pipeline end to end: intake, prioritisation, scheduling, and on-time delivery of every campaign, asset, and initiative across the nine units. ◆ Hold deliverables to the agreed quality standard before they go out — acting as the gate that nothing crosses late or below standard. ◆ Maintain a single master calendar and trackers that give the Marketing Director real-time visibility of what is due, what is at risk, and what is done. ◆ Coordinate the people and dependencies behind each deliverable (internal team, vendors, units) so handovers don't slip through the cracks. <br>2 · Reporting & Performance Measurement (turning activity into evidence) ◆ Build, produce, and own the department's recurring reports — weekly, monthly, and quarterly — and the dashboards behind them. ◆ Define and track the metrics and success criteria for each programme, and present results in a form leadership and the Board can act on. ◆ Consolidate data from across units and channels into one coherent picture, flagging trends, gaps, and anomalies rather than just listing numbers. ◆ Own the rhythm of reporting so that no review meeting happens without current, accurate figures on the table. <br>3 · Process Governance & Compliance (how the department works)◆ Design, document, and maintain the standard operating procedures (SOPs) and playbooks that let the function scale and onboard new hires without losing consistency. ◆ Own and enforce the digital-asset naming policy and the Digital Business Portfolio access/permission structure across all units.◆ Run the pre-publication review gate: verify every public-facing item respects the Group's policies— the local equivalent of a medical-legal-regulatory (MLR) check. ◆ Ensure every campaign follows the Group methodology.<br>4 · Vendor & Stakeholder Coordination ◆ Manage external vendors (Production, designers, OOH printers) against their SLAs and timelines, and run operational check-ins with them. ◆ Act as the coordination point between the marketing department and the units, reception/booking teams, and other internal stakeholders. <br>5 · Digital Asset & Systems Administration (enabling tools) ◆ Administer the marketing technology and digital assets (pages, profiles, automation where used) as the infrastructure that supports delivery and reporting — keeping data accurate and access controlled. ◆ Archive and organise produced assets (e.g. shoot footage and edits) so they are findable and reusable across campaigns.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration.&nbsp;&nbsp;</p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation, Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.&nbsp;</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities.&nbsp;&nbsp;</p><br> <p>It is guided by four core principles:&nbsp;</p><br> <ul> <li>Retaining key capacities while investing in new expertise&nbsp;</li> <li>Strengthening and integrating quality assurance and programme finance&nbsp;</li> <li>Standardization and optimization across the teams / functions&nbsp;</li> <li>Financial sustainability of core structure - with flexibility for expansion / contraction&nbsp;</li> </ul> <p><b>Position Purpose</b></p><br> <p>Under the guidance and direct supervision of UNDP Resident Representative (RR) in Egypt, the Executive Associate ensures effective and efficient functioning of the Resident Representative’s office, management of information flow and follow-up on deadlines and commitments made, maintenance of protocol procedures and full confidentiality in all aspects of assignments.</p><br> <p>When needed, the Executive Associate also coordinates the secretarial and clerical staff of the office. The Executive Associate works in close collaboration and on a daily basis with UNDP Programme, and Operations teams, UN Agencies, International Organizations, Egyptian institutions to ensure efficient flow of information, actions on instructions and agendas.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.Ensures</b> <b>effective and efficient functioning of the Resident Representative’s office&nbsp;focusing on achievement of the following results:</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintenance of the Resident Representative’s calendar, contacts with high-ranking officials and visitors, arrangement of appointments and meetings<br> •&nbsp;&nbsp;&nbsp;&nbsp;Management and facilitation of RR missions and representation schedule. Accompany RR in events and missions and ensure smooth logistics and protocol.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support and facilitation for organization of meetings and events, both internal and external as needed (such as Board meetings, committees, team meetings, etc.)<br> •&nbsp;&nbsp;&nbsp;&nbsp;Follow up on external deadlines, commitments made, ensuring actions and decisions are anticipated with adapted prioritization and sufficient preparation and information.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Building and maintaining a network of contacts with counterparts at Ministries, Embassies, international organizations and UN agencies, and facilitation of work with them.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Assembling high-quality briefing material for RR and visitors for appointments, meetings, and missions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Interpretation between Arabic and English when required taking notes and preparing minutes of meetings<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintenance of rosters of high-level partners and contact lists.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Preparation of correspondence, directives, comments on behalf of RR for signature and follow-up when required.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Use of automated office management system for effective functioning of the RR Office.<br> &nbsp;</p><br> <p><b>2. Ensures provision of effective communications and administrative support to the office</b> <b>focusing on achievement of the following results:</b></p><br> <ul> <li>Coordination of the information flow in the office and dissemination of corporate and interoffice communication to staff as required.</li> <li>Facilitation of information sharing with and between Programme and Operations Teams.</li> <li>Follow up on internal deadlines, commitments made, actions taken and coordination of collection and submission of the reports to the Resident Representative.</li> <li>Screening and dispatching of all calls and correspondences incoming to the Resident Representative office and provide informal translations of short texts when needed.</li> <li>Maintenance of electronic and hardcopy filing system, ensuring safekeeping of confidential material.</li> <li>Presentation of proposals to eliminate communication bottlenecks in the office and streamline office procedures between the Resident Representative’s office and UNDP country office units.&nbsp;</li> <li>Support to organization of advocacy and other CO events, as required</li> </ul> <p><b>3. Ensures facilitation of knowledge building and management</b> <b>focusing on achievement of the following results:</b></p><br> <ul> <li>Sound contributions to knowledge networks and communities of practice.</li> <li>Support to maintenance of Teams’ status reports, best practices, lessons learned, publishing on Programme intranet and other media sites.&nbsp;</li> <li>Organizations of specialized trainings for administration and protocol issues.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organisation.<br> &nbsp;</p><br> <p>Supervisory/Managerial Responsibilities: Executive Assistant – G5<br> &nbsp;</p><br> <p><b>Competencies</b></p><br> <i><b>Core :&nbsp;</b></i> <br> <p><b>Achieve Results:</b></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><b>Think Innovatively:</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><b>Adapt with Agility &nbsp;</b></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <b>Act with Determination&nbsp;</b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making&nbsp; <br> <p><i><b>Cross-Functional &amp; Technical competencies:&nbsp;</b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Business Direction &amp; Strategy</b></i> <i><b>Business Acumen</b></i> <ul> <li>Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome.&nbsp;</li> <li>Knowledge and understanding of the operational frameworks in the organization and ability to make good judgments and quick decisions within such frameworks. Knowledge and understanding of the operational frameworks in the organization</li> </ul> <br> <p><i><b>Business&nbsp;</b></i></p><br> <p><i><b>Management&nbsp;</b></i></p><br> <i><b>Communication&nbsp;</b></i> <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.</li> </ul> <br> <p><i><b>Business&nbsp;</b></i></p><br> <p><i><b>Development&nbsp;</b></i></p><br> <i><b>Knowledge Generation&nbsp;</b></i> <ul> <li>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.</li> </ul> <br> <i><b>Digital&nbsp;</b></i> <i><b>Data Literacy</b></i> <ul> <li>Understand the potential as well as the limitations of using data driven innovation.</li> <li>Ability to use a mix of data sources (quantitative, qualitative or real- time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration.&nbsp;</li> </ul> <br> <i><b>Digital&nbsp;</b></i> <i><b>Data Privacy &amp;&nbsp; Digital Ethics</b></i> <ul> <li>Knowledge of ethical usage of digital technology (e.g. AI, robotics, automation) and data. Ability to assess ethical implications when using, combining or sharing data, when building or implementing AI systems, and when advising on robotisation and automation etc.</li> <li>Ability to design privacy protocols to ensure data is protected and used for legitimate purposes without unnecessary privacy risks.&nbsp;</li> </ul> <br> <i><b>Ethics</b></i> <i><b>UN Policy Knowledge-Ethics</b></i> <ul> <li>Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.</li> </ul> <br> <i><b>Administration &amp; Operations</b></i> <i><b>Documents &amp; Records Management</b></i> <ul> <li>Overall document (hard or electronic) management; registry and retention policy including storing and archiving&nbsp;</li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education with specialized secretarial training is required.&nbsp;</li> <li>A university degree (bachelor´s degree) in Social Sciences, Management, Business Administration, Public Administration, Finance or equivalent will be given due consideration, but is not a requirement.</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>A minimum of 6 years (with secondary education) or 3 years (with Bachelor´s degree) of progressively responsible secretarial, administrative support at the national or international level is required.</li> <li>Experience in the usage of office equipment and office software packages (MS Word, Excel, Teams, Zoom, etc.) is required.</li> <li>Knowledge and experience in handling web-based management systems (i.e. Quantum/Oracle Cloud) is desirable.</li> <li>Prior experience as an Executive Associate is desired.</li> <li>Experience in preparing high-quality briefing materials is desired.</li> <li>Experience working with a UN organization or other development organization is desired.</li> <li>Proficiency in English and Arabic languages is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

The Team Leader (French Account) is responsible for managing, supporting, and motivating a team to achieve performance targets while ensuring quality, productivity, and adherence to company policies. The role involves coaching, performance monitoring, and acting as a bridge between agents and management. Key Responsibilities:Lead, coach, and motivate a team (French Speakers) to meet and exceed performance KPIs. Monitor team performance, attendance, and productivity. Conduct regular coaching sessions, feedback meetings, and performance reviews. Ensure compliance with company policies, procedures, and operational guidelines. Support agents with escalations and daily operational challenges. Communicate updates, changes, and expectations clearly to the team. Identify training needs and coordinate with training and quality teams. Prepare and submit regular performance reports to management. Job Requirements:Minimum Six months of experience as a Team Leader in BPOs. Ability to work rotational shifts and overnight shifts. Graduate. French language proficiency at C1 level. Strong leadership, communication, and interpersonal skills. Ability to manage performance and resolve conflicts effectively.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Unilever</b><br><span>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.</span><br><span>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.</span></p><br><br><br><p><b>Job Purpose</b><br>At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.<br>We produce world-leading brands including, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben &amp; Jerry’s, The Dollar Shave Club and Surf.<br>Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.</p><br><br><br><p><b>What Will Your Main Responsibilities Be</b><br>• Ensure Cairo hub operational activities and BAU is smooth and achieving the KPIS/SLAs while looking into simplification/enhancements and project automations to unlock capacity for the in-market teams for NAMET- RUB, Europe and UKI Region opportunities to improve Employee Experience for our teams and customers<br>• Manage all the system related activities, acting as the focal point with global team and other stakeholders for all system related touch points (Releases, Quality, Data reporting etc.). Through continuously improving data integrity and embedding it to our day-to-day business.<br>• Lead the team and evolve the service to deliver a high-quality service to the business. Drive a culture of process improvement, a tight focus on data integrity and an excellent service to customers<br>• Lead HR Operations projects<br>• Managing the employee data and accomplishing data consistency for new hires, moves, promotions and exits on Workday.<br>• Ownership of data accuracy in all elements, including merit/bonus plans, cost center, etc. in Workday.<br>• Manage coordination with 3rd party service provider for relocation cases.<br>• Supporting HRBPs, Talent Advisors and Payroll for data related actions and information requests.<br>• Performing data hygiene audits and drive corrections of data and employee tagging on Workday.<br>• Making sure that there is correct Payroll interface between multiple systems (e.g. TRS, T&amp;A) - and flag out errors and reporting it back to related HR responsible.<br>• Prepare utilization data from the Benefits providers, for Employees and HR.<br>• Own all end-to-end systems transactions in case of system and integration issues.<br>• Responsible of creating and sustaining effective intersystem linkages.<br>• Sharing FTE reports, remuneration reports on need basis or periodically to related parties while adhering to data privacy and confidentiality clauses while sharing the data/reports<br><b>What You Need To Succeed</b><br><b>Experiences &amp; Qualifications </b><br>• Bachelor’s degree graduate from any relevant discipline<br>• People Management experience is a plus<br>• Relevant experience within the same scope/responsibilities’ min for 6 months<br>• Good understanding and experience in Workday, Visier, Talent Systems, Payroll Systems and their interlinkages.<br>• Standards of Leadership<br>• Good HR Operational background and knowledge<br>• High Ownership of day-to-day operations and the data accuracy and maintenance of the data in the system<br>• The Capability to engage and to support any internal and external audit requirements where data from the HR systems is required, and ensure all findings are investigated and resolved.<br>• Time management and commitment to deadline in order to Ensure that all standard reporting requirements into the business are delivered on time<br>• Has “customer care mindset”<br>• Strong stakeholder management (specially HR and Business stakeholders and teams)<br>• Strong organization skills<br>• Strong attention to detail and due diligence</p><br><br><br><p><span>Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</span></p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Turner &amp; Townsend we are passionate about making the difference, transforming performance on the world’s most impactful programmes for a green, inclusive, and productive world. That means challenging ourselves and others to deliver better outcomes for our clients, helping each other to make the most of our potential, and using our Influence to build a better world for everyone. Every day we help our major global clients deliver ambitious and highly technical mega projects, in over 118 offices across 50 countries.</p><br><p>Turner &amp; Townsend is one of the leading providers of consulting services to the Infrastructure, Natural Resources and Real Estate sectors globally, ranked Number 1 in the Sunday Times PwC Top Track 250. &nbsp;Through using our proven and wide ranging skills, methodologies, and industry knowledge over the past 75+ years we have created the premier, differentiated programme, project, and cost management global consultancy, and are now in strategic partnership with CBRE.</p><br><br>Job Description<br><p>Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects.</p><br><p>As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend.</p><br><p>You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise.</p><br><p>We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend.&nbsp;</p><br><p><strong>MAIN PURPOSE OF ROLE:</strong></p><br><ul><li>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions.</li><li>To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation.</li><li>To actively promote Turner &amp; Townsend to clients both existing and new to enable growth within the business.</li><li>To be a sounding board for all aspects of service delivery and to effectively develop others in the team.</li><li>To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.</li><li>To uphold Turner &amp; Townsend values and ethics whilst delivering service excellence.</li></ul><p><strong>ACCOUNTABILITIES:</strong></p><br><ul><li>Overall accountability and responsibility for ensuring Turner &amp; Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner &amp; Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><br>Qualifications<br><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 20+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li></ul><p><strong>SKILLS REQUIRED:</strong></p><br><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</em></p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at&nbsp;www.turnerandtownsend.com/</em></p><br><p>#LI-SM2</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Job Responsibility:</b> <br><p>• Serves as the primary point of contact for customers experiencing weak internet connectivity, configuration, and performance issues.<br>• Diagnoses resolve complex technical problems related to internet services, including broadband, Wi-Fi, Home wireless and related technologies, utilizing advanced troubleshooting techniques and tools.<br>• Provides clear, concise, and accurate technical guidance and solutions to customers via phone, email, or other communication channels.<br>• Escalates unresolved complex issues to higher-level technical teams while maintaining a high sense of ownership and proactively following up to ensure timely resolution for the customer.<br>• Documents all customer interactions, troubleshooting steps, and resolutions accurately in the relevant systems.<br>• Works collaboratively with other customer care departments and technical teams to ensure seamless customer support.<br>• Adheres to achieve Data and Fixed operations KPIs and quality standards to consistently deliver the best experience.</p><br><br><br><b>Role Qualifications:</b> <br><p>• Verbal and written communication skills in English.<br>• Outstanding active listening and problem-solving abilities.<br>• Strong customer service orientation with a passion for exceeding customer expectations and ownership.<br>• Ability to work independently and as part of a team in a fast-paced environment.<br>• Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively. <br>• Demonstrated ability to remain calm and professional under pressure.<br>• Proficiency in using computer systems and relevant support software.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

Responsibilities Install, move, de-install customers’ hardware and Initial configuration of system OS as needed. Network and SAN cabling. Deploying and Operating the Monitoring systems. Installing all new Solution, Systems and solving all incompatibility problems. Problem management and troubleshooting for all the monitoring solutions problems. Implementing the monitoring solutions for all the infrastructure department systems. Deploying and operating the backup systems. Isolate server and network issues and rapidly and perform basic troubleshooting. Working with other technical teams and customers to solve technical problems if needed. Acting as on-call support for any problems escalation out of working hours according to schedule. Perform other duties as assigned by Management. Requirements Bachelor’s degree from a reputable university (Communications engineering or computer science background is preferred). Ambitious skilled Fresh graduates are welcomed up to 1” year of experience working in data centers or other critical environments. Good command of English language. Basic Windows OS implementation/administration. Basic Linux OS (Redhat-Centos) implementation/administration. Basic MS SQL Administration. Monitoring and data backup Applications good background. Basic servers’ hardware installing/racking knowledge. Technical Document writing. IT project management principals. Very good communication skills with a friendly customer-oriented manner. Very Good Presentation, analytical & Problem-Solving Skills. Ability to work under pressure and meet deadlines while handling multi-tasks at a time.

Responsibilities Install, move, de-install customers’ hardware and Initial configuration of system OS as needed. Network and SAN cabling. Deploying and Operating the Monitoring systems. Installing all new Solution, Systems and solving all incompatibility problems. Problem management and troubleshooting for all the monitoring solutions problems. Implementing the monitoring solutions for all the infrastructure department systems. Deploying and operating the backup systems. Isolate server and network issues and rapidly and perform basic troubleshooting. Working with other technical teams and customers to solve technical problems if needed. Acting as on-call support for any problems escalation out of working hours according to schedule. Perform other duties as assigned by Management. Requirements Bachelor’s degree from a reputable university (Communications engineering or computer science background is preferred). Ambitious skilled Fresh graduates are welcomed up to 1” year of experience working in data centers or other critical environments. Good command of English language. Basic Windows OS implementation/administration. Basic Linux OS (Redhat-Centos) implementation/administration. Basic MS SQL Administration. Monitoring and data backup Applications good background. Basic servers’ hardware installing/racking knowledge. Technical Document writing. IT project management principals. Very good communication skills with a friendly customer-oriented manner. Very Good Presentation, analytical & Problem-Solving Skills. Ability to work under pressure and meet deadlines while handling multi-tasks at a time.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Job responsibility:</h4> <ul> <li>Serves as the primary point of contact for customers experiencing weak internet connectivity, configuration, and performance issues.</li> <li>Diagnoses and resolves complex technical problems related to internet services, including broadband, Wi-Fi, home wireless and related technologies, utilizing advanced troubleshooting techniques and tools.</li> <li>Provides clear, concise, and accurate technical guidance and solutions to customers via phone, email, or other communication channels.</li> <li>Escalates unresolved complex issues to higher-level technical teams while maintaining a high sense of ownership and proactively following up to ensure timely resolution for the customer.</li> <li>Documents all customer interactions, troubleshooting steps, and resolutions accurately in the relevant systems.</li> <li>Works collaboratively with other customer care departments and technical teams to ensure seamless customer support.</li> <li>Adheres to and achieves data and fixed operations KPIs and quality standards to consistently deliver the best experience.</li> </ul> <h4>Role qualifications:</h4> <ul> <li>Verbal and written communication skills in English.</li> <li>Outstanding active listening and problem-solving abilities.</li> <li>Strong customer service orientation with a passion for exceeding customer expectations and ownership.</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> <li>Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively.</li> <li>Demonstrated ability to remain calm and professional under pressure.</li> <li>Proficiency in using computer systems and relevant support software.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span><strong>Role Purpose</strong></span>To play a key role in the successful delivery of our teaching provision by coordinating operational activities, managing logistics, and providing exceptional support to teaching staff and learners, ensuring a smooth, efficient, and high-quality educational experience.<br>&nbsp;<br><span><strong>Main Accountabilities</strong></span><p>You will provide essential administrative, customer service, and logistical support to ensure the smooth delivery of teaching operations and an excellent learner experience. This includes managing student registration and customer care processes, maintaining accurate records, preparing routine reports, and supporting the coordination of classes, events, and teaching activities. You will also use operational data and insights to help identify opportunities for continuous improvement.</p><br><br><p>As a key point of contact for customers, you will respond to enquiries, resolve routine issues, and escalate more complex matters where needed. Working closely with colleagues and partners, you will proactively coordinate activities, communicate potential risks or challenges, and help ensure teaching services and events run efficiently and effectively.</p><br><br><p>You will maintain compliance with safeguarding, security, financial, and data management requirements, while ensuring resources, equipment, and materials are available when needed. The role also requires effective planning and prioritisation of your own workload, alongside coordinating others to deliver activities to agreed quality and service standards.</p><br><br><span><strong>Qualifications &amp; Skills</strong></span><ul><li>Experience in a customer focused environment.</li><li>Proficiency in English at CEFR C1 level or above.</li><li>Bachelor's degree</li><li>Demonstrated stakeholder management skills, with the ability to collaborate across teams and coordinate with internal and external partners.<br></li></ul><span><strong>Important Informaion</strong></span>Job Grade: 4/H<br>Location: Egypt - Alexandria<br>Contract Type: Fixed Term Contract<br>Gross Monthly Salary: 16,667 EGP<br>Closing Date: 28 July 2026<br>&nbsp;<br><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong><br>&nbsp;<br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

Job Responsibilities:Handle and maintain large-scale datasets across hundreds of spreadsheets containing hundreds of thousands of rows of data while ensuring data integrity and consistency. Perform advanced data analysis using spreadsheet functions, queries, and reporting tools to extract meaningful insights and support business decision-making. Collaborate with internal stakeholders to gather business requirements and provide data-driven solutions that improve operational efficiency. Stay up to date with industry best practices, digital tools, and data analysis techniques to continuously improve operational performance. Prioritize and manage multiple high-volume tasks simultaneously while meeting strict deadlines in a fast-paced environment. Qualifications:+5 years of experience in the same role. Very good command of English. Excellent understanding of CMS Tricks and techniques to manage the content well. Deep understanding of copyrights rules to avoid strikes. Very good communication and soft skills. Attention to detail. Very good organizational and time-management skills. Self-motivated and results-driven. Skills: Microsoft Excel, DB, and spreadsheets expert. Musical or entertainment background is a plus. Flexibility and can work under pressure and meet deadlines. Organization skills. Efficient decision making Great negotiation and communication skills. Able to prioritize tasks effectively ensuring efficient allocation of time & resources to minimize productivity. Strong analytical and strategic planning abilities. Excellent problem-solving and decision-making skills. Attention to details and accuracy. Exceptional organizational and time-management capabilities. Focusing on reporting.

Employer Overview A leading composite insurance provider in the UAE, operating in Dokki, Giza, with nearly five decades of excellence, offering comprehensive insurance solutions across health, life, motor, and general lines. The organization operates across all Emirates and Oman, serving over 800,000 clients through a strong network of branches, brokers, bancassurance partners, and digital channels. Renowned for its financial strength and service excellence, it continues to set the benchmark for customer satisfaction and innovation in the regional insurance market.<br>Key Responsibilities:Manage and process new business, renewals, endorsements, and certificate requests within defined service level agreements (SLAs). Ensure all policy documentation is issued accurately and in compliance with internal processes, policies, and regulatory guidelines. Participate in system testing activities and support timely, accurate execution of testing requirements. Monitor service quality, maintain error trackers, log customer complaints, and identify opportunities for process improvement. Prepare reports and coordinate with internal stakeholders, including IT and other departments, to support operational projects and business initiatives.<br>Qualifications:Bachelor's degree in any relevant discipline. Minimum 2 years of experience in the insurance industry, preferably in commercial policy administration or operations. Professional insurance certifications (III Licentiate/Associate or CII) are preferred. Strong understanding of insurance documentation, policy terms, endorsements, and multiple lines of business (Property, Marine, Engineering, Liability, and Aviation). Proficient in Microsoft Office, particularly Excel (Pivot Tables, VLOOKUP) and Word, with excellent English communication, analytical, and customer service skills.

Job Description<br><br> Lead L1, L2, and L3 support activities for enterprise customers across Saudi Arabia and GCC. Ticket ownership and closure. SLA governance and incident management. Root cause analysis. Customer relationship management. Change request assessment. Minor enhancements and continuous improvement. Monthly and Quarterly Health Reports covering ticket volumes, SLA performance, resolution trends, recurring issues, system health, performance reviews, dormant users, inactive accounts, and security recommendations<br><br>Requirements<br><br>Experience<br><br> 10+ years ERP experience with at least 7+ years in D365 F&O. Experience in implementation, support, and managed services. Saudi Arabia and GCC project experience. Strong customer-facing and stakeholder management skills. Experience handling L1, L2, and L3 support. <br><br>Functional Expertise<br><br> Finance (GL, AP, AR, Fixed Assets, Budgeting). Supply Chain. Procurement. Inventory. Warehouse Management. Project Accounting. Business Process Mapping. Gap Analysis. Solution Design. User Training. <br><br>Technical Expertise<br><br> D365 F&O Administration. LCS. DMF. Security & Role Management. Workflow Configuration. Power Platform. Power BI. Azure Fundamentals. Electronic Reporting (ER). Business Events. Dual Write. Root Cause Analysis. <br><br>Saudi Arabia & GCC Localization<br><br> Saudi VAT. ZATCA Compliance. E-Invoicing (Phase 1 & 2). Arabic Invoices. GCC Tax Regulations. Regulatory Reporting. Compliance Controls. <br><br>Certifications<br><br> MB-310 Dynamics 365 Finance Functional Consultant Associate. MB-330 Dynamics 365 Supply Chain Management Functional Consultant Associate. Preferred: D365 F&O Solution Architect, PL-200, PL-600, AZ-900, AZ-104.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><p>Design and govern the technical architecture for D365 ERP and connected enterprise systems, ensuring scalable, secure, and maintainable technical solutions across integrations, customizations, and platform configurations.</p><br><p>Own the technical architecture for D365 F&amp;O, Commerce, and connected systems.</p><br><p>Design integration architecture between D365 and POS, WMS, e-commerce, and third-party platforms.</p><br><p>Define technical standards for D365 customizations, extensions, and data management.</p><br><p>Review and approve technical specifications and code from D365 developers.</p><br><p>Ensure development follows Microsoft best practices (X++, C#, Power Platform).</p><br><p>Lead technical design reviews, code reviews, and performance testing.</p><br><p>Oversee D365 environment management: DEV, TEST, UAT, and PROD.</p><br><p>Manage LCS (Lifecycle Services) and Azure DevOps for D365 release management.</p><br><p>Govern D365 upgrades, patching, and quality updates.</p><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking an Infrastructure Operations Engineer to provide second-level (L2) support for Office IT infrastructure services. This role involves end-to-end ownership of critical backend systems, ensuring high availability, performance, and service continuity in line with agreed SLAs. The role requires independent problem-solving, strong technical judgement, and proactive engagement with stakeholders in a complex enterprise environment.</p> <h4>What you’ll do</h4> <ul> <li>Provide L2 operational support for Office IT infrastructure services, including Global Active Directory, ADFS, AD Connect, Office 365, and licence management.</li> <li>Manage backend server platforms, ensuring system availability outside of planned outages.</li> <li>Perform daily health checks, troubleshoot incidents, and resolve assigned trouble tickets within SLA.</li> <li>Own supported services end-to-end, including performance, capacity, and configuration management.</li> <li>Participate in crisis management, coordinating escalations with vendors and internal stakeholders when required.</li> <li>Engage with customers at both management and professional levels, tracking requirements, feedback, and service issues.</li> <li>Communicate status updates effectively with technical leads, authentication teams, and cross-functional stakeholders.</li> <li>Contribute to service improvement initiatives, operational assessments, and change management processes (including CAB).</li> <li>Deliver operational reports, scorecards, and backlog updates within agreed timelines.</li> </ul> <h4>Who you are</h4> <ul> <li>Hold a BSc in Engineering or Computer Science.</li> <li>Bring 2–4 years of experience in IT operations or infrastructure support.</li> <li>Demonstrate strong hands-on experience with Microsoft Office 365 (MCSA certification mandatory; MCSE desirable).</li> <li>Possess solid expertise in Windows Server 2016/2019 and Microsoft SQL environments.</li> <li>Are confident in troubleshooting complex issues and using PowerShell scripting.</li> <li>Have ITIL Foundation certification (OSA and RCV certifications are advantageous).</li> <li>Communicate clearly and effectively in spoken and written English.</li> <li>Work collaboratively, show a strong sense of ownership, and operate with integrity.</li> <li>Are comfortable supporting systems in a large-scale, production environment and working with diverse, international teams.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to complex enterprise-scale IT infrastructure within a global organisation.</li> <li>Opportunities to contribute to service improvement and transformation initiatives.</li> <li>A collaborative, multicultural working environment that values continuous learning and accountability.</li> <li>The chance to build deep technical expertise across Microsoft infrastructure technologies.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced infrastructure operations and service ownership in a global environment.</li> <li>Incident, problem, and change management aligned to ITIL best practices.</li> <li>Stakeholder engagement and customer management at multiple organisational levels.</li> <li>Operational reporting, SLA management, and service performance optimisation.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

Egybell is hiring a Marketing Operations Executive for a well-known company located in 5th Settlement, New Cairo. Description Provide end-to-end assistance during mall events and activations, ensuring smooth setup, execution, and breakdown while liaising with relevant stakeholders for seamless coordination. Oversee the production and installation of all in-mall branding elements, including printing of posters, banners, and Hoardings ensuring quality, accuracy, and timely placement along with dismantling and storing the marketing materials. Work closely with other functions to align marketing efforts with ongoing mall activities, tenant requirements, and promotional needs. Prepare, maintain, and organize all campaign-related documents, including data sheets, agencies CPS & timelines, and status trackers to ensure compliance and clarity along with site visits. Manage and secure all necessary permits and internal/external approvals required for campaign execution, activations, and branding installations within the mall. Act as the key liaison with external agencies and vendors, ensuring they deliver the on-ground services in line with brand guidelines, deadlines, and operational standards. Assist the digital and PR teams with their agencies during video or photo shoots at the mall, ensuring smooth logistics, approvals, and coordination with security and tenants. Ensure all marketing materials and activations meet brand standards and quality, conducting regular checks and reporting deviations as needed to maintain the quality for the mall customer experience Manage and maintain marketing material warehouses, ensuring accurate inventory tracking of signage and branding supplies, and coordinating logistics for timely storage, retrieval, and setup for campaigns and events. Act as the go-to person for resolving on-ground issues during events and activations installations, proactively troubleshooting to avoid disruptions or delays. Managing all the communication with Print House and meeting deadlines Prepare comprehensive post-campaign reports, analysing and highlighting key performance results, insights, and recommendations to measure the effectiveness of marketing initiatives.<br>Qualifications & Requirements Education: Bachelor’s Degree from a recognized university. Experience: Minimum 3–4 years of relevant professional experience in a similar role. Microsoft Office Skills Ability to create clear and professional presentations using Microsoft Power Point.excellent command of English, both written and spoken.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Operations Support Engineer to provide first-line technical support within the Web Factory function, supporting Vodafone Germany services. This role focuses on incident and request management across enterprise and consumer web-based services, ensuring issues are resolved efficiently or escalated appropriately. Working in a 24/7 shift-based environment, the role plays a critical part in maintaining service quality, meeting SLA commitments, and delivering a positive customer experience in both German and English.</p> <h4>What you’ll do</h4> <ul> <li>Receive, log, monitor, and resolve incidents and service requests via ticketing systems, phone, and email.</li> <li>Troubleshoot technical issues across web applications, operating systems, and peripheral devices, providing first-time resolution where possible.</li> <li>Escalate incidents to second-line support or external partners in line with defined processes and SLAs.</li> <li>Keep customers informed of progress, updates, and resolutions until closure.</li> <li>Enrich tickets with accurate technical details and contribute valuable knowledge to the knowledge base.</li> <li>Monitor incident queues to ensure compliance with SLA and OLA targets, including escalation and alerting where required.</li> <li>Support problem management activities, including root cause analysis and problem ticket coordination.</li> <li>Participate in change management activities in line with agreed change processes and timelines.</li> <li>Work collaboratively with global support teams, technical departments, and service providers.</li> <li>Operate on a shift and on-call rotation to support 24/7 service availability.</li> </ul> <h4>Who you are</h4> <ul> <li>An individual with 3–6 years of experience in IT or technical support, ideally within a service desk or operations environment.</li> <li>Proficient in written and spoken German and English, with confidence in technical documentation and communication.</li> <li>Familiar with multiple operating systems (Microsoft, Linux/Unix) and basic web technologies such as HTML and JavaScript.</li> <li>Knowledgeable in networking fundamentals and ITIL practices (advantageous).</li> <li>A structured problem-solver with strong troubleshooting and analytical skills.</li> <li>Comfortable working in a fast-paced, global, and customer-focused environment.</li> <li>Willing to work shifts and participate in on-call rotations.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international Vodafone markets and enterprise-scale web platforms.</li> <li>Hands-on experience in IT operations, incident, problem, and change management.</li> <li>Opportunities to collaborate with diverse global teams and technology partners.</li> <li>A structured environment that supports continuous learning and skill development.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced incident and service request management within SLA-driven environments.</li> <li>Practical application of ITIL processes in real operational scenarios.</li> <li>Enhanced troubleshooting across web technologies, operating systems, and networks.</li> <li>Professional communication skills in a multilingual, customer-facing context.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>