Operation Manager Jobs in Egypt

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br><br>WHAT’S ON YOUR PLATE?<br><br> SOP Design & Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business. Program Ownership: Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets Agent Empowerment & Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function Stakeholder Management: Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br><br>WHAT YOU BRING TO THE TABLE?<br><br> 5+ years of experience working in contact centers Demonstrated experience in AI projects with partial or full automation projects Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar Critical thinking and data analysis proficiency to identify root causes and drive decisions Ability to lead workshops and influence without authority across cross-functional teams Strong written and verbal communication; ability to communicate complex analysis simply and persuasively

<p><h4>Job summary</h4> <p>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.</li> <li>OR</li> <li>4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Analyzing and reporting revenue management data</h4> <ul> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Translates or explains what information means and how it can be used.</li> <li>Evaluates effectiveness of property participation in electronic sales channels.</li> <li>Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.</li> <li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.</li> <li>Assists hotels with pricing and provides input on business evaluation recommendations.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Generates updates on transient segment each period.</li> <li>Works with Market VP, Market GM and GMs to assist in pricing analyses for all products in Market.</li> <li>Assists with account diagnostics process and validates conclusions.</li> </ul> <h4>Managing revenue management projects and strategy</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Updates market and revenue knowledge and aligns strategies and approaches accordingly.</li> <li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li> <li>Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Takes a predetermined strategy and drives the execution of that strategy.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li> <li>Manages all revenue, profit and demand data associated with rooms and function space.</li> <li>Provides recommendations to improve effectiveness of revenue analysis processes.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Develops the Business Outlook Strategy.</li> <li>Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.</li> <li>Establishes and maintains effective and rational pricing strategies for rooms and function space.</li> <li>Develops and executes the hotel(s) strategic plan(s).</li> <li>Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.</li> <li>Provides critical input to market leaders for development of property and overall revenue sales strategy.</li> <li>Ensures hotel strategies conform to brand philosophies and initiatives.</li> <li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.</li> <li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li> <li>Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.</li> <li>Manages inventory to maximize cluster rooms revenue.</li> <li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Initiates, implements and evaluates revenue tests.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.</li> <li>Develops and manages internal key stakeholder relationships.</li> <li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li> </ul> <h4>Managing and conducting human resources activities</h4> <ul> <li>Interviews and hires employees with the appropriate skills to meet the business needs of the unit.</li> <li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Utilizes all available on the job training tools for employees.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Conducts employee performance appraisals according to Standard Operating Procedures.</li> <li>Administers bonus and incentive programs.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.</li> <li>Manages employee progressive discipline procedures for areas of responsibility.</li> <li>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

Stunning is an AI-powered platform that helps businesses build websites, systems, apps, and AI agents through simple conversations with AI.<br>We’re looking for someone who enjoys working with people, solving problems, and building with AI.<br>Your job will be to contact new Stunning users, understand what they want to build, and guide them step by step until they successfully activate their account and become paying customers.<br>What you’ll do:<br>Call and onboard new users Help customers build their first project with Stunning Guide them through prompts, integrations, workflows, and basic troubleshooting Follow up with users who haven’t activated Help convert activated users into paying customers Share common customer problems and feedback with our team<br>Requirements:<br>1–3 years of experience in software engineering or a similar technical role Familiar with web applications, APIs, databases, and integrations Familiar with AI tools and vibe coding Enjoys solving problems and figuring things out with customers Social, confident, and comfortable speaking with clients on calls Patient and able to explain technical concepts simply Strong communication skills in Arabic and English<br>What we offer:<br>Fully remote position Competitive salary A fast-moving environment where you’ll be learning all the time Join a young, ambitious, and highly collaborative team Opportunity to grow quickly as Stunning grows<br>This is a hands-on role for someone who wants to be part software engineer, part customer success, and part sales, while working at the edge of what’s happening in AI.<br>Please apply on Linkedin.

Job Description Lead and manage external audit engagements for a portfolio of clients from planning through completion. Plan audit assignments, allocate tasks, and monitor engagement progress in accordance with International Standards on Auditing (ISAs). Review audit working papers, financial statements, and audit reports to ensure accuracy and compliance with IFRS. Serve as the primary point of contact for clients, providing technical guidance on audit, accounting, and financial reporting matters. Supervise, mentor, and evaluate audit team members, supporting their professional development. Ensure compliance with the firm's quality control, risk management, and independence policies. Support business development activities by maintaining strong client relationships and contributing to proposals. Stay up to date with changes in accounting standards, auditing regulations, and tax requirements. Utilize audit tools and Microsoft Excel to improve audit efficiency and effectiveness. Job Requirements Bachelor's degree in Accounting, Finance, or a related field.6–8 years of experience in external audit. At least 4 years of experience in a managerial role. Experience within a reputable audit or accounting firm is preferred Professional qualification such as ACCA, CPA, CA, or ACA is highly preferred. Strong knowledge of IFRS and International Standards on Auditing (ISAs). Excellent leadership, communication, and client management skills. Proficiency in Microsoft Excel and audit/accounting software. Ability to work under pressure and manage multiple audit engagements.

Company Description Scout Ventures is a multimedia and advertising company built on the principle of synergy, combining expertise from BTL production, event management, and video production into one integrated entity. The team focuses on delivering practical, creative, and affordable solutions tailored to clients’ business needs. Scout Ventures offers a variety of services to help organizations promote their brands and reach target audiences more effectively. By continuously scouting new trends, the company aims to keep clients ahead in competitive markets and drive measurable growth.<br>We’re looking for a relationship-driven business developer to help grow our new interdisciplinary creative studio.<br>Your role is simple: connect us with the right brands and turn conversations into real projects.<br>You might be a good fit if you:<br>— Know how to approach brands and decision-makers— Can generate, qualify, and follow up on leads— Understand branding, design, spaces, and experiences— Can present creative ideas with confidence— Build genuine, long-term client relationships— Recognize opportunities and turn them into clear briefs— Are proactive, persuasive, and commercially aware— Fit a young, ambitious, collaborative studio culture<br>We don’t care about a specific number of years or a conventional career path.<br>We care about your network, communication skills, initiative, and ability to bring meaningful opportunities to the studio.<br>If this sounds like you, send us a short introduction, your experience, and examples of clients or projects you’ve helped secure.<br>Let’s build something remarkable together.

Job details We are seeking a highly creative and concept-driven professional to join our team as an Experiential Creative. The ideal candidate will have a strong background in developing innovative activation concepts, experiential campaigns, retail experiences, and BTL initiatives that bring brands to life.<br>Key Responsibilities Creative Concept Development- Develop creative concepts for brand activations, mall activations, roadshows, product launches, retail experiences, trade activations, pop-ups, and installations.- Translate client briefs into engaging experiential concepts and consumer journeys.- Generate multiple creative routes aligned with brand objectives and budgets. Campaign & Activation Planning- Design activation mechanics that drive engagement, product trial, footfall, data capture, social sharing, and consumer participation.- Create concepts with measurable business outcomes. Pitch & Presentation Development- Contribute to pitch-winning presentations.- Develop creative narratives, concept rationales, and storytelling frameworks.- Support mood boards, references, and visual direction development. Cross-Functional Collaboration- Work closely with Account Management, Strategy, Design, 3D, and Production teams.- Ensure concepts are feasible, executable, and aligned with project timelines and budgets. Production Awareness- Develop ideas with consideration for fabrication, materials, venue limitations, technical requirements, and production realities.<br>Requirements- 3–6 years of experience in a BTL, experiential marketing, event, retail activation, or advertising agency.- Strong conceptual and creative thinking skills.- Experience in brand activations, experiential campaigns, and consumer engagement initiatives.- Excellent presentation and storytelling abilities.- Understanding of production and fabrication processes.- Ability to manage multiple projects and work under tight deadline

Job Description Lead and manage external audit engagements for a portfolio of clients from planning through completion. Plan audit assignments, allocate tasks, and monitor engagement progress in accordance with International Standards on Auditing (ISAs). Review audit working papers, financial statements, and audit reports to ensure accuracy and compliance with IFRS. Serve as the primary point of contact for clients, providing technical guidance on audit, accounting, and financial reporting matters. Supervise, mentor, and evaluate audit team members, supporting their professional development. Ensure compliance with the firm's quality control, risk management, and independence policies. Support business development activities by maintaining strong client relationships and contributing to proposals. Stay up to date with changes in accounting standards, auditing regulations, and tax requirements. Utilize audit tools and Microsoft Excel to improve audit efficiency and effectiveness. Job Requirements Bachelor's degree in Accounting, Finance, or a related field.6–8 years of experience in external audit. At least 4 years of experience in a managerial role. Experience within a reputable audit or accounting firm is preferred Professional qualification such as ACCA, CPA, CA, or ACA is highly preferred. Strong knowledge of IFRS and International Standards on Auditing (ISAs). Excellent leadership, communication, and client management skills. Proficiency in Microsoft Excel and audit/accounting software. Ability to work under pressure and manage multiple audit engagements.

To lead and manage the costing function by implementing effective cost accounting methods, overseeing cost control systems, and preparing accurate financial reports. The role ensures financial transparency and supports strategic decision-making through detailed cost analysis and reporting.<br>Key Accountabilities: -Supervise and monitor all costing activities, including reporting and financial analysis. Prepare and present monthly, quarterly, and annual costing reports to senior management. Lead the preparation of the annual budget and analyze variances between actual and budgeted figures. Oversee the preparation of monthly cost statements and coordinate with the General Accounts team. Ensure accurate accounting entries for project reimbursements and expense allocations. Prepare Profit & Loss statements for all projects and reconcile with general accounts. Analyze and compare actual project costs against budget estimates. Review and validate cost sheets and offers prepared by the bidding department before submission. Audit and analyze purchase orders for all projects to ensure accurate costing. Monitor budget execution and prepare deviation and variance reports. Develop and present monthly cost walk presentations to management.<br>Qualifications <br>Years of experience: +13 years of experience in the same field Academic Qualifications: Bachelor’s degree in Finance or Accounting. Professional Certificates:Intermediate Corporate Finance. Accounting: Budgeting, Internal Controls, Managerial Accounting, Making Business Decisions Using IRR and NPVIFRS Certification. Language proficiency: English language Computer skills: Good MS Office skills, particularly strong capabilities in MS Excel.

Wellness Pharma is a fast-growing Egyptian pharmaceutical company focused on delivering high-demand pharmaceutical and cosmeceutical products.<br>We combine strong market insight with a commitment to quality, enabling our teams to achieve real impact in their territories. Our focus is not only on products—but on building successful medical representatives with clear growth paths and performance-driven rewards.<br> Role Description<br>Manage, coach, and motivate a team of sales reps to hit district revenue and market share targets. Build and maintain relationships with pharmacies, clinics, hospitals, and key healthcare accounts across the territory. Develop and execute district-level sales strategies aligned with company goals and market trends. Monitor performance metrics, prepare sales forecasts, and report results to senior management. Ensure full compliance with pharmaceutical regulations and company policies in all sales activities.<br> Qualifications<br>. Bachelor’s degree in Pharmacy, Science, Veterinary Medicine, or Agriculture<br>. Strong communication and negotiation skills<br>. Minimum 2 years' experience as a Senior Medical Representative or similar role in pharmaceutical/healthcare sales.<br>. Proven track record of meeting or exceeding sales targets.<br>. Strong leadership, communication, and relationship-management skills.<br>Compensation & Benefits<br>. Competitive fixed salary<br>. Attractive monthly incentive scheme based on performance<br>. Clear and achievable sales targets<br>. Ongoing training and development<br>. Clear career path with fast-track promotion opportunities<br> If you are looking to build a strong career in medical sales and grow your income based on your performance, we encourage you to apply now.vacancies@wellnesspharma.net

We're hiring — join the team launching CURE PASS. ????✈️CURE PASS is the new medical tourism alliance between Vascular Art Medical Center and Lucky Tours — bringing patients from around the world to world-class care in Egypt, with travel, stay, and treatment handled end-to-end. We're building the founding team and looking for 2 Patient Experience & Coordination team members who'll own the full journey: from the moment a lead comes in, to welcoming them, to making sure every detail is seamless. What you'll do:Receive and qualify incoming leads, then guide them through onboarding Be part of the social media response team — answering inquiries fast, warmly, and professionally across platforms Coordinate the patient journey alongside our medical and travel partners Represent CURE PASS at offline activities — hotels, medical conferences, and partner events Keep every patient confident, informed, and cared for from first message to follow-up You'll thrive here if you:Communicate fluently in Arabic and English (a third language is a big plus) Are warm, organized, and genuinely people-first Can juggle online responses and on-the-ground events without dropping the ball Have experience in customer service, hospitality, sales, or healthcare coordination This is a ground-floor role on a flagship project, on-site in Cairo, launching this June. If this is you (or someone you know) — DM us or drop a comment below. ????

Job Description Ensure that all processes in the lab in accordance with c GMP & GLP requirements. Ensure that all equipment in the department are calibrated and validated according to a planned maintenance schedule. Ensuring that all staff under my command are properly trained to perform their tasks and undertake their responsibilities. Setting up and revision of Standard Operating Procedures to ensure that the current practices are in accordance with the written procedures which should reflect the current good laboratory practice. Ensure that the implementation of Health & Safety and other legal requirements. Ensure that all necessary testing is carried out. Approve stability protocols, stability reports and other stability procedures and records. Prepare stability files for new products in apex pipeline and product under Re-registration. Ensure that the appropriate documents which required for registration process in EGYPT and KSA (e CTD) are well done and submitted at appropriate time.<br>Qualifications:Bachelor degree of Pharmaceutical science.10+ years of experience in the same position. Excellent understanding of the rules and guidance of GMP, GLP, Stability of pharmaceutical products and Validation of analytical method. Excellent know-how of validation, documentation, internal auditing and training. Strong Leadership and Managerial skills. Growth Mindset. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office.<br><br>Location Preference:Candidates residing near Al Salheya El Gedida, Al Sharqia Governorate (Az Zagazig, Faqous, or Ismailia) are preferred.

To manage efficiently CMA CGM Group Intermodal & Logistics Activities, it is crucial to keep the several means of transport available to serve clients need in an expanding & revolving activity.<br>Responsibilities:Transport Follow-up Quality and Control / Control cost and revenue for Inland (1st Invoice Approval). Negotiate with suppliers to secure cost/quality/capacity in line with CMA CGM policy and tools defined by HO ILS / aware of the custom process & knowledgeable with the processes in intermodal & authorities. Identify opportunities for “green” solutions (rail, barge, truck with alternative fuel). Control the quality / performance of the services delivered by suppliers Business Development. Freight Order Preparation and Plan Transport. Handle Rail billing, TO (trucking order) for rail (ramp) Quality and Control. Confirm compliance of CMA CGM supplier portfolio. Coordinate with stock team & the day-to-day logistics counter activities. Coordinate with the yards & terminals for smooth empty activities. Coordinate with Cargo readiness the flow of business in terminals & dry ports.<br>Qualifications:Bachelor’s degree in any equivalent field.10 years of experience in industry. Knowledge of custom clearance, Logistics & Intermodal. Ability to analyze and Validate suppliers’ performance & invoices. Conducts regular review and audit of locations and inventory levels. Proven ability to establish and sustain strong interpersonal connections across diverse stakeholders. Demonstrates strong leadership capabilities along with effective negotiation skills. Highly adaptable with the ability to effectively navigate and overcome challenges. Microsoft applications. Good English Language.

Responsibilities:Manage all aspects of hotel construction or renovation projects, from initiation to completion. Develop and oversee project schedules, budgets, and work plans, ensuring timely and cost-effective delivery. Coordinate with architects, consultants, and contractors to ensure designs and construction meet quality and operational standards. Ensure compliance with building codes, safety regulations, and company standards throughout project execution. Conduct regular site visits to monitor progress, address issues, and provide technical guidance. Lead and facilitate project meetings with internal teams, consultants, and contractors to maintain alignment on objectives. Manage project risks by identifying potential issues and implementing corrective actions as necessary. Oversee procurement processes, ensuring timely delivery of materials and equipment to project sites. Ensure adherence to hospitality design guidelines, focusing on guest experience and operational efficiency. Prepare and present progress reports to senior management and key stakeholders.<br>Qualifications Degree: Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a closely related field. Industry Background: Minimum of 5–8 years of construction project management experience, with a strict focus on hospitality, hotels, or luxury multi-family residential projects. Project Scope: Proven track record of managing hotel construction or large-scale renovation projects from groundbreaking (initiation) through to handover (completion). Industry Regulations: Deep understanding of local building codes, OSHA safety regulations, and zoning laws. Hospitality Standards: Familiarity with major hotel brand standards, guest experience design principles, and operational workflows (e.g., back-of-house vs. front-of-house requirements).

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This position is chartered with acquiring, developing and managing high value accounts that secure new products selection, value pricing &amp; convenience to our customers. Specifically, this individual will be responsible for analyzing product selection gaps and execute GTM strategies to attract key market players to join the eCommerce and maximize our products’ selection edge &amp; customer base accordingly.</p><p><br></p><p><br></p><p>Key job responsibilities</p><p>Developing a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts</p><p>Identifying, prospecting, and acquiring high-potential sellers to our platform through direct sales visits, events, and presentations.</p><p>Guiding sellers through sharing best-practices of online selling, including data-driven insights that help sellers achieve high standards of delivery, customer experience &amp; business targets.</p><p>Collaborating with and influencing a number of internal and external stakeholders to understand and resolve seller issues.</p><p><br></p><p>Basic Qualifications</p><p>- 1+ years of professional or military experience</p><p>- Knowledge of Microsoft Office products and applications</p><p>- Experience prospecting, qualifying, and cold-calling companies</p><p><br></p><p>Preferred Qualifications</p><p>- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools</p><p>- Experience and track record of exceeding sales goals</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1+ years of professional or military experience</p><p>Knowledge of Microsoft Office products and applications</p><p>Experience prospecting, qualifying, and cold-calling companies</p><p>Experience with pipeline management skills to include utilization of Salesforce or other CRM tools</p><p>Experience and track record of exceeding sales goals</p><p></p></section>

Manage and expand a portfolio of corporate clients by developing existing relationships and acquiring new business opportunities. Achieve assigned business targets through effective portfolio management, customer engagement, and revenue generation initiatives. Maintain strong client relationships through regular communication, account management, and timely resolution of customer inquiries and complaints. Increase portfolio profitability by attracting new deposits, maximizing utilization of credit facilities, and promoting Trade Finance and Capital Markets products. Conduct financial, credit, and market analysis to assess client performance, identify risks, and structure suitable banking solutions. Prepare and discuss credit proposals with relevant stakeholders, including Risk Management, and support the renewal and enhancement of existing credit facilities. Monitor client transactions and account activities to ensure compliance with internal policies and regulatory requirements. Follow up on client documentation, resolve discrepancies, and maintain accurate and complete customer records. Promote the Bank’s full range of corporate banking products and services while identifying cross-selling opportunities and supporting collaboration across business units. Ensure adherence to internal policies, procedures, and regulatory guidelines while contributing to the overall growth and quality of the corporate banking portfolio.<br>Qualifications:Holder of a bachelor’s degree in accounting, finance, business administration, economics or any other relevant specialization from a reputable university. From 3 – 7 Years of experience Credit Course is a must. Excellent command of English Language. Cairo Resident. No relatives currently working at Banque Misr. Have never been tested/interviewed at Banque Misr.

Key Responsibilities Project Management Lead end-to-end CRM project delivery, from planning and requirements gathering to implementation and deployment. Define project scope, timelines, and deliverables. Ensure projects are delivered on time, within scope, and within budget. Stakeholder Management Collaborate with business stakeholders to understand CRM requirements and translate them into actionable project plans. Facilitate communication between business teams, developers, and leadership. CRM Implementation Coordinate CRM system implementation, configuration, and enhancements. Ensure smooth integration with other enterprise systems such as core banking platforms and customer service tools. Process Improvement Identify opportunities to improve CRM processes and workflows. Support the adoption of CRM best practices across teams. Monitoring & Reporting Track project progress and provide regular updates to leadership. Identify and mitigate project risks and issues. Required Qualifications Experience Minimum 5+ years of experience in project management Proven experience managing CRM-related projects Project Management Skills Strong experience managing cross-functional technical projects Experience working with Agile, Scrum, or hybrid methodologies Technical Understanding Understanding of CRM systems such as **Microsoft Dynamics 365 or similar platforms Experience coordinating technical teams and system integrations Professional Skills Strong stakeholder management skills Excellent communication and leadership abilities Strong analytical and problem-solving skills Preferred Qualifications Experience working in digital banking, fintech, or financial services Experience managing CRM implementations or digital transformation projects Certifications such as PMP, PRINCE2, or Agile certifications Familiarity with CRM integrations and customer lifecycle management

Masarat Tec is Hiring Product Marketing & Sales Mananger (Saa S | Software Background)<br>▫️ About the Role:We are looking for a Product Marketing & Sales Specialist to promote, market, and sell our Saa S products. The role focuses on generating new business opportunities, presenting product value, and converting prospects into customers.<br>▫️ Key Responsibilities:• Identify and approach potential customers through marketing and outreach channels.• Generate and qualify leads to support sales opportunities.• Present and demonstrate software products to prospective clients.• Communicate product value propositions clearly and effectively.• Support end-to-end sales activities from lead generation to conversion.• Conduct market and competitor analysis to identify opportunities.• Support marketing campaigns and product promotion initiatives.• Gather customer feedback and market insights.• Build and maintain strong relationships with clients.• Contribute to achieving revenue and customer acquisition targets.<br>▫️ Requirements:•1-2 years of experience in Sales, Product Marketing, Marketing, or related fields.• Strong interest in Saa S and software products.• Excellent communication, presentation, and negotiation skills.• Ability to sell and explain software products to technical and non-technical audiences.• Customer-focused mindset with strong commercial awareness.• Understanding of marketing, sales, and lead generation principles.• Ability to work in a fast-paced and target-driven environment.<br>▫️ Job Details:• Location: 6th of October – Giza• Work Model: On-site | 2 Days Off• Benefits: Social Insurance | Medical Insurance• English Level: B2 or above (Required)<br>▫️ Apply:https://lnkd.in/d-HCFFMT<br>▫️For inquiries:Whats App: +201064624691

We are seeking a highly creative and concept-driven professional to join our team as an Experiential Creative. The ideal candidate will have a strong background in developing innovative activation concepts, experiential campaigns, retail experiences, and BTL initiatives that bring brands to life.<br>Key Responsibilities<br>Creative Concept Development<br>- Develop creative concepts for brand activations, mall activations, roadshows, product launches, retail experiences, trade activations, pop-ups, and installations.<br>- Translate client briefs into engaging experiential concepts and consumer journeys.<br>- Generate multiple creative routes aligned with brand objectives and budgets.<br>Campaign & Activation Planning<br>- Design activation mechanics that drive engagement, product trial, footfall, data capture, social sharing, and consumer participation.<br>- Create concepts with measurable business outcomes.<br>Pitch & Presentation Development<br>- Contribute to pitch-winning presentations.<br>- Develop creative narratives, concept rationales, and storytelling frameworks.<br>- Support mood boards, references, and visual direction development.<br>Cross-Functional Collaboration<br>- Work closely with Account Management, Strategy, Design, 3D, and Production teams.<br>- Ensure concepts are feasible, executable, and aligned with project timelines and budgets.<br>Production Awareness<br>- Develop ideas with consideration for fabrication, materials, venue limitations, technical requirements, and production realities.<br>Requirements<br>- 3–6 years of experience in a BTL, experiential marketing, event, retail activation, or advertising agency.<br>- Strong conceptual and creative thinking skills.<br>- Experience in brand activations, experiential campaigns, and consumer engagement initiatives.<br>- Excellent presentation and storytelling abilities.<br>- Understanding of production and fabrication processes.<br>- Ability to manage multiple projects and work under tight deadline

We are seeking a highly creative and concept-driven professional to join our team as an Experiential Creative. The ideal candidate will have a strong background in developing innovative activation concepts, experiential campaigns, retail experiences, and BTL initiatives that bring brands to life.<br>Key Responsibilities<br>Creative Concept Development<br>- Develop creative concepts for brand activations, mall activations, roadshows, product launches, retail experiences, trade activations, pop-ups, and installations.<br>- Translate client briefs into engaging experiential concepts and consumer journeys.<br>- Generate multiple creative routes aligned with brand objectives and budgets.<br>Campaign & Activation Planning<br>- Design activation mechanics that drive engagement, product trial, footfall, data capture, social sharing, and consumer participation.<br>- Create concepts with measurable business outcomes.<br>Pitch & Presentation Development<br>- Contribute to pitch-winning presentations.<br>- Develop creative narratives, concept rationales, and storytelling frameworks.<br>- Support mood boards, references, and visual direction development.<br>Cross-Functional Collaboration<br>- Work closely with Account Management, Strategy, Design, 3D, and Production teams.<br>- Ensure concepts are feasible, executable, and aligned with project timelines and budgets.<br>Production Awareness<br>- Develop ideas with consideration for fabrication, materials, venue limitations, technical requirements, and production realities.<br>Requirements<br>- 3–6 years of experience in a BTL, experiential marketing, event, retail activation, or advertising agency.<br>- Strong conceptual and creative thinking skills.<br>- Experience in brand activations, experiential campaigns, and consumer engagement initiatives.<br>- Excellent presentation and storytelling abilities.<br>- Understanding of production and fabrication processes.<br>- Ability to manage multiple projects and work under tight deadline

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br><br>Duties & Responsibilities:<br>1. Product Ownership & Governance Own and manage the backlog of digital channel products and features. Translate business needs into detailed business requirements and product documentation. Prepare required product approval documents, risk assessments, compliance documents, and internal approval packages. Ensure all digital products and services comply with applicable regulatory and scheme requirements. Prepare and manage official regulatory correspondence and required documentation. Maintain and continuously update all product-related forms, processes, and procedures. Track product performance and contribute to achieving digital KPIs across channels. Prepare and monitor product-related investment cases, cost tracking, and profitability follow-up.<br>2. Stakeholder Management Act as the focal point between business, technical teams, operations, compliance, risk, and other stakeholders. Ensure alignment between business requirements and technical implementation. Support commercial readiness and contribute to go-to-market activities when needed.<br>3. UAT & Quality Assurance Define UAT scope and ensure all prerequisites are in place according to the test plan. Design and review test scenarios covering all functional and business requirements. Coordinate and manage UAT cycles across related digital projects. Ensure adherence to quality standards and testing procedures. Act as final business verification prior to production release. Prepare formal UAT completion reports and provide sign-off based on defined acceptance criteria. Ensure production stability post-release and proper documentation closure.<br>4. Customer Support & Operational Oversight Take ownership of digital channel customer issues and follow through to resolution. Serve as a communication bridge between internal teams and support channels. Monitor ticketing systems and ensure timely resolution and proper updates. Monitor application ratings and reviews, address feedback, and maintain a strong digital presence. Prepare periodic reports highlighting recurring issues, trends, and improvement opportunities.<br>5. Continuous Improvement & Analytics Leverage insights from UAT, support cases, and customer feedback to propose enhancements and fixes. Identify potential risks and issues proactively. Analyze workflows and operational processes and recommend optimizations. Track customer satisfaction indicators and suggest service improvements. Develop and maintain analytical reports to support product decisions and future enhancements. Coordinate and distribute tasks within the team to ensure smooth execution and timely delivery.<br>Qualifications:<br>Professional Background3-6 years of experience in digital banking, fintech, or product management. Hands-on experience managing digital channels (Mobile, Internet Banking, Digital Assistants, etc.). Strong understanding of banking regulatory and compliance environment (preferably in Egypt).<br>Product & Technical Knowledge Solid experience in backlog management and requirement writing (BRD / User Stories). Familiarity with Agile methodology and UAT lifecycle management.<br>Analytical & Business Skills Ability to analyze product performance, customer feedback, and operational data. Experience preparing business cases, cost tracking, or ROI follow-up is a plus. Strong problem-solving and decision-making skills based on data.