Operation Manager Jobs in Egypt

<ul><li>Manage and grow a portfolio of key business accounts, ensuring high levels of customer satisfaction and retention.</li><li>Identify new business opportunities and drive the full sales cycle from prospecting to closing deals.</li><li>Develop and execute strategic account plans to achieve sales targets and expand market share.</li><li>Build and nurture strong, long-lasting relationships with clients, understanding their business needs and objectives.</li><li>Coordinate with internal teams to deliver tailored messaging solutions that meet client requirements.</li><li>Prepare and present compelling proposals, product demonstrations, and contract negotiations.</li><li>Monitor market trends, competitor activities, and industry developments to inform sales strategies.</li><li>Provide regular sales forecasts, pipeline updates, and performance reports to management.</li><li>Ensure timely resolution of client issues and act as the main point of contact for escalations.</li><li>Participate in industry events, conferences, and networking opportunities to enhance brand visibility and generate leads.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>JD will be attached</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>

Job Responsibilities:<br>Lead current state analysis of complex, cross-functional processes using various analytical techniques. Design and develop future-state process models that optimize efficiency, customer experience, and compliance. Conduct gap analysis and identify improvement opportunities with quantified benefits. Develop detailed implementation roadmaps and transition plans. Design and implement comprehensive SLA frameworks for re-engineered processes. Define meaningful KPIs and performance metrics aligned with business outcomes. Establish baseline measurements and target setting methodologies. Create monitoring dashboards and reporting mechanisms. Lead medium to large process re-engineering projects end-to-end. Coordinate with business units, IT, and other stakeholders during implementation.5-7 years of experience in business process improvement, re-engineering, or management consulting. Business Analysis certification is preferred (Lean Six Sigma Yellow/Green Belt certification or CBAF/P).

The role ensures operational requirements are translated into effective staffing plans, recruitment requirements, schedules, and performance dashboards to achieve service level targets, customer satisfaction, and cost efficiency within Contact Center Department. Review daily workload and staffing requirements, align team priorities and deliverables and follow up execution of daily WFM activities. Oversee staffing plans against forecasted demand. Track hiring progress vs approved plan, highlight gaps and delays & coordinate with recruitment and HR teams. Lead scheduling and shift optimization. Manage real-time performance and intraday actions. Prepare executive MIS reports, analyze SLA, AHT, occupancy, shrinkage, and productivity, share insights and action recommendations. Support recruitment and onboarding planning. Drive shrinkage and attendance governance. Coach and develop workforce officers/team leads. Deliver strategic insights for leadership decisions.<br>Minimum 5 years of experience in banking with focus on customer relationship management.

The role ensures operational requirements are translated into effective staffing plans, recruitment requirements, schedules, and performance dashboards to achieve service level targets, customer satisfaction, and cost efficiency within Contact Center Department. Review daily workload and staffing requirements, align team priorities and deliverables and follow up execution of daily WFM activities. Oversee staffing plans against forecasted demand. Track hiring progress vs approved plan, highlight gaps and delays & coordinate with recruitment and HR teams. Lead scheduling and shift optimization. Manage real-time performance and intraday actions. Prepare executive MIS reports, analyze SLA, AHT, occupancy, shrinkage, and productivity, share insights and action recommendations. Support recruitment and onboarding planning. Drive shrinkage and attendance governance. Coach and develop workforce officers/team leads. Deliver strategic insights for leadership decisions.<br>Minimum 5 years of experience in banking with focus on customer relationship management.

Job Responsibilities:<br>Lead current state analysis of complex, cross-functional processes using various analytical techniques. Design and develop future-state process models that optimize efficiency, customer experience, and compliance. Conduct gap analysis and identify improvement opportunities with quantified benefits. Develop detailed implementation roadmaps and transition plans. Design and implement comprehensive SLA frameworks for re-engineered processes. Define meaningful KPIs and performance metrics aligned with business outcomes. Establish baseline measurements and target setting methodologies. Create monitoring dashboards and reporting mechanisms. Lead medium to large process re-engineering projects end-to-end. Coordinate with business units, IT, and other stakeholders during implementation.5-7 years of experience in business process improvement, re-engineering, or management consulting. Business Analysis certification is preferred (Lean Six Sigma Yellow/Green Belt certification or CBAF/P).

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p><p>CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Manages group room blocks and meeting space for average to large-sized assigned groups. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. Uses his/her judgment to integrate current trends in event management and event design. Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). Participates in customer site inspections and assists with the sales process as necessary. Performs other duties as assigned to meet business needs. Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience.</p><p>Ensuring and Providing Exceptional Customer Service Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Empowers employees to provide excellent customer service. Sets a positive example for guest relations. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Makes presence known to customer at all times during this process. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Follows up with customer post-event. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Interacts with guests to obtain feedback on product quality and service levels. Ensures hourly employees understand expectations and parameters for event activities.</p><p>Leading Event Management Teams Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. Leads formal pre-event and post-event meetings for average to large-sized assigned groups. Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</p><p>Supporting and Coordinating with the Sales and Marketing Function Assists in the sales process and revenue forecasting for customer groups. Up-sells products and services throughout the event process. Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</p><p>Conducting Human Resources Activities Reviews comment cards and guest satisfaction results with employees. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assists in the development and implementation of corrective action plans. Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. Works with the property staff and customers to address operational challenges associated with his/her group. Performs other duties as assigned to meet business needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.</p><p></p></section>

We’re looking for talented professional Relationship Managers to join our Affluent & Private Team<br>If you have minimum 1 year of experience in the Affluent / Wealth segment and aspire to grow within a strong career path, this opportunity for you!<br>Job duties Provide banking services/products in professional manner to Affluent Customers. Manage customers' portfolios to effectively increase the bank's segment profit ability. Ensure constant contract with Affluent Customers through prudent approach aiming at diversifying and expanding existing portfolios. Propose and promote services and products that best fit the needs of targeted customers Ensure to meet target of business sales plan and optimize the benefit of advantages of the area covered by the branch. Ensure constant contact plan with affluent customers through prudent approach of deepening existing portfolios as well as attracting new customers as part of the on- boarding plan. Prepare credit application and required document to be sent to concerned entity for analysis and approval. Conduct site visits to prospect customers to attract new clients. Ensure providing prompt assistance to Affluent & Private Clients. Ensure customers' satisfaction and alignment with concerned functions to solve any complaints. Willing to join opportunities available all over Egypt.<br>Qualifications & Skills<br>Knowledge of the Banking Services & Knowledge of the Banking Products. Knowledge of Banking Systems, Software, and Tools.2-4 years of experience at the banking sector. Minimum 1 year of mandatory experience in the Affluent segment. Time Management. Problem Solving. Target Orientation. Judgment and Decision Making. Numeracy. Sales Management. Active Learning. Business Communication. Teamwork. Customer Service /Orientation.

Develop and implement the data engineering strategy in line with our business objectives and industry best practices Lead, mentor, and grow a team of data engineers, fostering a culture of innovation, collaboration, and continuous improvement Collaborate with the Data Architect to design, build, and optimize data infrastructure, ensuring it is scalable, secure, and performant Work closely with other engineering managers to ensure seamless data integration and accessibility for analytics and business intelligence initiatives Establish and enforce data engineering standards, guidelines, and best practices across the organization Identify, evaluate, and implement new data technologies and tools to enhance the capabilities of the data team Collaborate with cross-functional teams to identify data requirements and support data-driven projects Monitor and maintain the health and performance of mylo's data ecosystem, proactively identifying and addressing any issues<br><br>Requirements<br><br>Bachelor's or Master's degree in Computer Science, Engineering, or a related field Minimum of 8 years of experience in data engineering, with at least 3 years in a leadership role Strong knowledge of data science tools, technologies, and best practices, including data warehousing, ETL, and data pipelines Proficiency in programming languages such as Python, Java, or Scala Experience with big data technologies such as Hadoop, Spark, and Kafka Familiarity with cloud-based data solutions (AWS, Azure, or Google Cloud) Exceptional problem-solving, communication, and leadership skills Ability to collaborate effectively with cross-functional teams and stakeholders<br><br>Benefits<br><br>Office environment: When you come to our b_labs office, you'll find creative workspaces and an open design to foster collaboration between teams.<br><br>Flexibility: You know best whether you want to work from home or in the office.<br><br>Equipment: From "Day 1" you will receive all the equipment you need be successful at work.

???? We’re Hiring – Business Developer Art Vision is looking for a Business Developer who can create opportunities, build relationships, and drive growth — not just send cold messages. This role is for someone who understands how to generate leads, close deals, and build long-term partnerships in a competitive market.<br>Key Responsibilities:• Identify and approach potential clients and business opportunities• Build strong pipelines through outbound outreach, networking, and referrals• Lead meetings, pitches, and negotiations professionally• Convert leads into signed deals and long-term partnerships• Work closely with management on revenue growth strategy• Maintain strong follow-up and relationship management• Track pipeline performance and improve conversion rates• Represent Art Vision professionally in meetings and events<br>Requirements:• 3+ years of experience in Business Development / Sales / Partnerships• Strong communication, negotiation, and closing skills• Proven track record in generating leads and winning business• Confidence in client-facing meetings and presentations• Organized, target-driven, and proactive mindset• Experience in agencies, media, or marketing is a strong plus• Good English (spoken & written)<br>We are NOT looking for:• People who only send messages without closing ability• Weak communicators• Passive candidates waiting for leads• Unorganized profiles with no follow-up discipline• Candidates who fear sales targets or ownership???? New Cairo???? Full-Time???? hello@art-vision.net

THIS ROLE IS COMMISSION-BASEDTHIS ROLE IS COMMISSION-BASED<br>B2B Sales Executive – UR Mall (Amazon Growth Agency) Location: Hybrid – Based in El Maadi, Cairo Employment Type: Commission-Based - highly attractive recurring commission Type: Part-Time<br>Who We Are: UR Mall is a fast-growing agency that helps brands dominate Amazon. We manage accounts end-to-end: listings, ads, logistics, performance... everything.<br>What You'll Do:Identify & reach out to high-potential brands Manage full sales cycle (prospecting → closing) Present UR Mall’s value and pitch tailored solutions Conduct market research and find qualified leads Build lasting relationships with brand owners Meet monthly targets and track performance<br>You’ll Be a Great Fit If You Have:At least 1 year of experience in sales or marketing Excellent communication & negotiation skills Confidence in client-facing roles Strong self-drive and can work independently Bonus: experience with Amazon sellers or e-commerce brands<br>Compensation ???? Commission-Based - highly attractive recurring commission You earn 10% of every closed contract Recurring commissions monthly as long as the client renews The more clients you bring, the more income you generate<br>???? Looking to kick-start your sales career? Join UR Mall and earn recurring income from every deal you close.<br>Welcome to UR Mall — Your Growth Partner on Amazon.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> This is a full-time remote role for a Finance Director at a growing U.S.-based company. The Finance Director will also have leadership responsibilities, contributing to the strategic financial planning and growth of the company. This position offers significant professional development opportunities, making it an excellent career advancement step for aspiring finance leaders.<br> Qualifications<br><ul><li>Bachelor's degree in Finance, Accounting, Economics, or related field (MBA or CPA preferred).</li><li> 5 - 7 years of experience in financial management, with leadership experience.</li><li>Strong knowledge of financial regulations, reporting standards (GAAP/IFRS), and tax laws.</li><li>Proficiency in financial software and ERP systems.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Strong leadership and communication abilities.</li></ul><br>Responsibilities<br><ul><li>Develop and implement financial strategies to support company goals.</li><li>Oversee budgeting, forecasting, and financial planning processes.</li><li>Manage financial reporting, including P&amp;L statements, balance sheets, and cash flow analysis.</li><li>Ensure compliance with financial regulations, tax laws, and internal controls.</li><li>Provide financial insights and recommendations to senior management.</li><li>Supervise accounting, finance, and payroll functions.</li><li>Identify cost-saving opportunities and financial efficiency improvements.</li><li>Manage relationships with auditors, banks, and external financial partners.</li><li>Oversee risk management, investments, and funding strategies.</li><li>Lead and develop the finance team, ensuring best practices in financial management.</li></ul><br>Compensation<br>$ $3,000 - 4,500 USD/month, paid in USD depending on experience.<br>Details<br><ul><li>Independent contractor agreement paid 2x monthly.</li><li>Client has a desire for long term commitment.</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support the development, implementation, and continuous enhancement of fraud governance framework, policies and procedures. Review all the bank s procedures from the scope of fraud department and identify the gaps that need to be covered. Support the fraud committee meetings by preparing the meeting material on regular basis and documenting the decisions and monitoring the implementation of agreed actions (if required). Report fraud cases to risk, compliance and other concerned departments. Ensure compliance with all applicable CBE regulations and internal governance standards related to fraud division. Update the service level agreement (SLA) of fraud department with other departments. Act as a liaison between fraud department and other bank departments required, to facilitate effective coordination and communication on fraud related matters. Coordinate with internal Audit, compliance, operational risk, information security, legal and business units to strengthen the bank s fraud control environment. Identify opportunities to improve fraud governance processes, methodologies and reporting through automation and best practice. Develop and coordinate fraud awareness programs and communications to promote a strong anti-fraud culture across the organization. Update Fraud Awareness training materials with new fraud trends and evolving fraud threats. Maintain accurate fraud governance records, documentation and reporting to support internal and regulatory requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>More than 10 years of experience in a managerial banking role.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>KEY RESPONSIBILITIES Plan, organize, and oversee daily recreational activities and entertainment programs for guests. Develop seasonal activity calendars covering sports, fitness, kids' clubs, excursions, and evening entertainment. Manage and schedule recreation staff, animators, and instructors, ensuring adequate coverage at all times. Ensure all recreational facilities (pool, gym, sports courts, kids' areas, etc.) are safe, well-maintained, and properly equipped. Monitor guest participation and satisfaction, adjusting programs based on feedback and demand. Ensure compliance with health, safety, and risk management standards during all activities. Coordinate with F&amp;B, Housekeeping, and Front Office to align recreation offerings with overall guest experience. Manage recreation department budget, including equipment purchases and program costs. Train, motivate, and evaluate recreation team members, fostering a fun and professional atmosphere. Handle guest inquiries, requests, and complaints related to recreation and entertainment services. Organize special events, theme nights, and seasonal celebrations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EXPERIENCE &amp; SKILLS 3 5 years of experience in a recreation or entertainment role within hotels or resorts. Proven experience leading a team of animators/instructors. Strong knowledge of sports, fitness, and entertainment programs. First Aid/CPR certification; lifeguard certification a plus. Energetic, creative, and guest-focused. Strong organizational and multitasking skills. Fluent in English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Business Development &amp; Lead Generation Identify and generate new business opportunities through cold calling, networking, referrals, and other sales channels. Build and maintain a strong pipeline of qualified prospects. Research target markets and potential clients to identify sales opportunities. Schedule meetings and presentations with decision-makers. Account Management Build and maintain long-term relationships with existing and prospective clients. Understand client requirements and recommend suitable solutions. Serve as the primary point of contact for assigned accounts. Ensure high levels of customer satisfaction and retention. Sales &amp; Revenue Growth Manage the full sales cycle from prospecting to closing. Prepare and deliver compelling sales presentations and proposals. Negotiate contracts and commercial terms with clients. Achieve and exceed monthly, quarterly, and annual sales targets. Reporting &amp; CRM Management Maintain accurate records of sales activities, opportunities, and customer interactions in the CRM system. Track sales performance and provide regular reports to management. Monitor market trends, competitor activities, and industry developments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>1 3 years of experience in B2B Sales, Account Management, or Business Development.</li><li>Proven experience in lead generation and cold calling.</li><li>Strong negotiation, communication, and relationship-building skills.</li><li>Experience managing the full sales cycle.</li><li>Ability to work independently and achieve sales targets.</li><li>Proficiency in CRM systems and Microsoft Office applications.</li><li>Fluent English is a plus.</li></ul><p></p></section>

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.<br>Responsibilities1. Responsible for maintaining and enhancing relationships with key core operators in Egypt.2. Fulfill assigned order issuance, collection, and distribution targets, overall process profitability, strategic indicators, and other performance metrics related to account managers;3. Participate in market expansion and brand promotion, collect and provide accurate and specific customer requirement information and market dynamics, and identify project business opportunities.4. Engage in comprehensive communication with the Marketing, Professional Services, and Product Line teams to assist in collecting customer requirements and jointly formulate product strategies for target customers.5. Organize and conduct market, technical exchanges, or seminars at various levels for the organization and its customers.6. Accurately identify key decision-makers in the customer's decision chain, explore, establish, maintain, and enhance daily relationships, and be responsible for project information collection and overcoming customer challenges at all stages of the bidding process.7. Responsible for coordinating contract signing and for organizing, coordinating, and managing the entire product sales process.<br>Qualifications1. Bachelor's degree.2. Possess excellent comprehensive English proficiency in listening, speaking, reading, and writing; proficiency in Mandarin is preferred.3. Possess extensive marketing and project management experience, with priority given to candidates who have a track record of successful cases.4. Possess a strategic vision, effectively organize and leverage resources, and conduct systematic, comprehensive client relations management.5. Possesses keen market insight, flexible and innovative client public relations capabilities, and strong verbal communication skills.6. Possesses a strong desire for success, high stress tolerance, willingness to embrace challenges, broad thinking, and expertise in handling and maintaining customer relationships.7. Outgoing personality, strong execution capability, and excellent teamwork spirit;

Employer Overview A leading Egyptian ice cream and food manufacturing company with a long-standing family-business heritage and a strong track record of growth, innovation, and operational excellence. The organization operates large-scale manufacturing and distribution operations and is currently expanding its production and warehouse facilities to support its next phase of growth.<br>Job Summary The HR & Administration Director will lead the overall HR, Administration, and Office Maintenance functions, ensuring the organization has the people, structure, policies, and workplace infrastructure required to support business growth. Reporting directly to the CEO, the role will provide strategic HR leadership while ensuring strong operational execution across all HR and administrative activities.<br>Key Responsibilities Develop and execute the overall HR strategy in alignment with the company’s business objectives and growth plans. Lead all HR functions, including manpower planning, recruitment, onboarding, performance management, compensation and benefits, employee relations, and talent development. Develop and maintain effective HR policies, procedures, and organizational structures that support business growth and operational efficiency. Lead workforce planning and ensure the availability of qualified talent across manufacturing, distribution, commercial, and corporate functions. Establish and enhance performance management, career development, succession planning, and employee engagement frameworks. Oversee the Administration function, including facilities, office services, security, transportation, housekeeping, and other administrative services. Ensure proper management and maintenance of company offices, facilities, and workplace infrastructure. Ensure compliance with applicable labor laws, regulations, and internal company policies. Provide the CEO and senior management with HR insights, workforce analytics, and recommendations to support strategic decision-making. Lead and develop the HR and Administration teams, fostering a culture of accountability, professionalism, and continuous improvement.<br>Minimum Requirements Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. Postgraduate studies or professional HR certification is highly preferred.12+ years of progressive HR experience, with significant experience in senior HR leadership roles. Proven experience managing both HR and Administration functions. Previous experience in manufacturing, FMCG, food production, or a large-scale industrial environment is strongly preferred. Experience working directly with CEOs, business owners, and senior leadership. Strong experience managing large blue-collar and white-collar workforces. Strong decision-making and problem-solving abilities. High level of integrity, professionalism, and confidentiality. Strong knowledge of HR best practices and employment regulations. Expertise in workforce planning and organizational development. Strong knowledge of compensation and benefits, performance management, and employee relations. Ability to develop and implement HR policies, procedures, and systems. Strong understanding of HR metrics, workforce analytics, and HR governance. Good knowledge of administration, facilities, and workplace management. Strong experience with HRIS and ERP systems. Ability to utilize HR analytics and reporting tools to support decision-making. Good command of English, both written and spoken.\Ability to build and lead a high-performing HR and Administration function. Ability to balance strategic HR priorities with day-to-day operational requirements. Ability to work closely with the CEO and senior leadership to translate business objectives into effective people strategies.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The DAM Region Executive role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned regional territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards.</p> <h4>Job profile</h4> <ul> <li>Growing revenue by selling Vodafone’s telecom and digital solutions</li> <li>Managing regional accounts/territories to ensure sales targets are achieved</li> <li>Building strong client relationships with business customers and key stakeholders</li> <li>Identifying new business opportunities and winning new accounts</li> <li>Coordinating with internal teams like Marketing, Activation, IT, and Operations to execute projects smoothly</li> <li>Ensuring customer excellence by resolving and handling issues quickly and improving customer satisfaction/NPS</li> <li>Monitoring performance and reporting on sales progress, account health, and market opportunities</li> <li>Ensuring the quality of sales</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Experience in telecom and technology industries</li> <li>Sales/account management experience</li> <li>Negotiation and communication skills</li> <li>Commercial awareness and full awareness of Vodafone Business Digital Solutions</li> <li>Territory management capability</li> <li>Strong stakeholder management and reporting skills</li> <li>Reporting, time management, and presentation skills</li> <li>Results oriented, self-disciplined, and organized</li> <li>Spoken and written English language</li> <li>Having 4+ years of sales and outdoor sales experience</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Responsibilities:</strong></p> <ul> <li>Carries responsibility for achieving the region’s sales objectives in terms of sales volume, value and gross profit margin.</li> <li>Set and direct the general company’s commercial strategies covering business development in sales and market share for Aman.</li> <li>Responsible for seeking sales opportunities and forecast to ensure profit growth and the expansion of Aman.</li> <li>Carries responsibility for organizing and planning the assigned area's sales targets, point of sale (number of branches), coverage and routing and ensuring resources are efficiently and effectively utilized.</li> <li>Carries responsibility for building and maintaining long term relationships with key customers in the market.</li> <li>Obtains market intelligence information and maintains knowledge of competitors’ activities.</li> <li>Ensures that accurate and updated customer records are maintained.</li> <li>Monitors customer payments, ensuring that all accounts are settled in accordance to the agreed terms and conditions, on a regular basis.</li> <li>Ensures that reporting systems are fully implemented by the sales force and reports are provided to the management on time.</li> <li>Reviews and analyzes sales reports (based on handheld devices) to develop or improve potential areas.</li> <li>Prepares proposals and demand forecasts (on a quarterly basis) to the Senior Commercial Director on the development and/or corrective actions based on sales reports on potential areas.</li> </ul> <h4>Skills description</h4> <p><strong>What will you need?</strong></p> <ul> <li><strong>Educational background:</strong> University graduate from any discipline.</li> <li><strong>Experience:</strong> Minimum of 8 years in sales.</li> <li><strong>Technical proficiency:</strong></li> <ul> <li>Result orientation</li> <li>Operational awareness</li> <li>Building networks</li> <li>Coaching & mentoring</li> <li>Customer centricity</li> </ul> <li><strong>Functional level:</strong></li> <ul> <li>Excellent knowledge of the different selling techniques</li> <li>Very good knowledge of all the products' features</li> <li>Very good knowledge about competitors in the market</li> </ul> <li><strong>Business level:</strong></li> <ul> <li>Understanding how achieving the sales target affects distribution chain’s business and its profitability</li> <li>High level understanding of top management's goals (to be able to effectively communicate them to sales supervisors)</li> </ul> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Carries responsibility for achieving the region’s sales objectives in terms of sales volume, value and gross profit margin.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Set and direct the general company’s commercial strategies covering business development in sales and market share for Aman.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Responsible for seeking sales opportunities and forecast to ensure profit growth and the expansion of the Aman. </span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Carries responsibility for organizing and planning the assigned area's sales targets, point of sale (number of branches), coverage and routing and ensuring resources are efficiently and effectively utilized.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Carries responsibility for building and maintaining long term relationships with key customers in the market. </span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Obtains market intelligence information and maintains knowledge of competitors’ activities.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Ensures that accurate and updated customer records are maintained.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Monitors customer payments, ensuring that all accounts are settled in accordance to the agreed terms and conditions, on a regular basis.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Ensures that reporting systems are fully implemented by the sales force and reports are provided to the management on time.</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Reviews and analyzes sales reports (based on handheld devices) to develop/ improve potential areas. </span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Prepares proposals and demand forecasts (on a quarterly basis) to the Senior Commercial Director on the development and/or corrective actions based on sales reports on potential areas.</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>