Operation Manager Jobs in Egypt
16985 Jobs Found
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<span></span><p>Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.<br> </p><br><p>Are you a hands-on leader with a passion for manufacturing excellence? We’re looking for an Operations Manager to oversee and optimize our production and maintenance operations. You will play a key role in driving performance, safety, and quality in a dynamic, high-tech environment.</p><br>
<p><br><strong>KEY RESPONSIBILITIES</strong></p><br>
<ul>
<li>Lead and manage daily production activities to meet targets in safety, quality, and efficiency.</li>
<li>Supervise and develop production and maintenance teams, ensuring training and skill development.</li>
<li>Monitor production schedules and adjust resources as needed to stay on track.</li>
<li>Oversee preventive and corrective maintenance to keep equipment running smoothly.</li>
<li>Drive continuous improvement using Lean, WCM, or similar methodologies.</li>
<li>Collaborate with departments like Quality, HSE, Logistics, and HR to ensure smooth operations.</li>
</ul> <p><strong>REQUIREMENTS</strong></p><br>
<ul>
<li>Engineering degree with 10+ years of experience in Operations or Production Management, with a strong preference for candidates from the home appliances industry, preferably in water heater manufacturing.</li>
<li>Strong background in both production and maintenance management.</li>
<li>Experience in automated, capital-intensive environments.</li>
<li>Skilled in team leadership, problem-solving, and performance tracking.</li>
<li>Familiar with tools like skill matrices, 5S, AM/PM pillars, and maintenance planning.</li>
<li>Fluent in Arabic and English (written and spoken).</li>
</ul>
<p>We are committed to the principle of equal employment opportunity for all people. We strive to provide a work environment that is accessible, welcoming and inclusive, in full compliance with applicable legal requirements. In line with this commitment, we promote fair, transparent and equitable reward practices. The compensation package will be determined based on experience, skills and the scope of the role, applying objective and gender‑neutral criteria. We believe that transparency and fairness are essential to building trust, fostering inclusion and ensuring equal opportunities for everyone.</p><br>
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<h2 class="h5">Job description</h2>
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<span>Envision Employment Solutions is currently looking for SAP Functional Supervisor/Manager for one of our partners, a pioneer in the Information Technology & Services industry!<br> Job Summary: The SAP Functional Supervisor is a strategic and technical leader responsible for managing a team of SAP consultants and ensuring the successful implementation, maintenance, and optimization of SAP solutions for clients.<br> This role requires a blend of strong leadership skills, in-depth knowledge of SAP modules, and the ability to bridge the gap between business needs and technical functionalities.<br> Responsibilities: Leadership & Team Management: Lead, mentor, and manage a team of SAP professionals, ensuring high performance and career development.<br> Provide guidance and oversight in the execution of SAP projects, ensuring they align with company objectives.<br> Coordinate and collaborate with cross-functional teams to ensure effective Operation and support of SAP systems.<br> Act as the primary point of contact for SAP-related escalations and issue resolution.<br> System Management: Oversee end-to-end SAP projects, from requirements gathering to deployment, ensuring timely delivery and within budget.<br> Collaborate with business stakeholders to define SAP system requirements and develop project roadmaps.<br> Manage SAP upgrades, implementations, and rollouts across modules (PSCD: Taxation and revenue management, FICA and Case Management).<br> System Optimization & Support: Ensure the stability, security, and performance of the SAP systems.<br> Troubleshoot and resolve SAP system issues, working closely with internal teams and external vendors when necessary.<br> Continuously monitor and optimize SAP processes and workflows to improve operational efficiency.<br> Strategic Planning & Development: Develop long-term SAP strategy to align with business objectives and technology roadmaps.<br> Identify opportunities for automation, streamlining processes, and integrating new technologies within the SAP environment.<br> Stay current with the latest SAP product releases and industry trends to drive innovation within the organization.<br> Collaboration & Stakeholder Management: Work with business leaders to understand needs and translate them into actionable SAP solutions.<br> Ensure that SAP solutions meet both business requirements and compliance standards.<br> Facilitate training and knowledge transfer to end users to ensure the effective use of SAP systems.<br> Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.<br> A Master’s degree is a plus.<br> 8+ years of experience working with SAP systems, 3 years in a leadership or managerial capacity.<br> Strong experience with SAP modules such as SAP S/4HANA, TRM, FICA and Case Management, and other related modules.<br> Proven track record of successful SAP project management, including full implementations and system upgrades.<br> Strong leadership, interpersonal, and communication skills with the ability to manage and motivate a diverse team.<br> Experience in change management and process improvement initiatives within SAP environments.<br> Excellent communication and interpersonal skills with the ability to collaborate with business stakeholders and technical teams.<br> Strong analytical, problem-solving, and decision-making skills.<br> Knowledge of SAP integration with other enterprise systems is preferred.<br> Understanding of Tax Laws and Legislations.<br> Excellent communication skills with consulting experience preferred.<br> Egyptian Tax law understanding and IFRS.<br> Work Setup: Hybrid model: One remote working day & four on-site working days.<br> Two days off: Friday & Saturday.<br></span> </div>
Primary Purpose of the Role:Resolve all client-facing issues across company departments and support the City Authority Manager to ensure effective district management. The Stage Manager maintains round-the-clock operations across residential areas, enforces community regulations professionally, and ensures smooth, friction-free customer service.<br>Key Responsibilities Address resident inquiries, complaints, and suggestions promptly; oversee routine maintenance and operational services to maintain high customer satisfaction. Distribute work among zone teams, assign specific areas of responsibility, and conduct daily field inspections to record and address violations or operational defects. Spot and halt unauthorized activities immediately. Coordinate with Architectural Integrity and Security departments to take legal action—specifically regarding illegal conversions of residential units to commercial/administrative use and proper disposal of renovation/landscaping waste. Supervise third-party contractors and external entities (e.g., Alexandria Construction, Telecom Egypt, Gas Company, Agricultural Contractors) to streamline client requests and preserve public cleanliness and architectural standards. Implement operational plans set by the District Head, achieve periodic KPIs, submit progress reports, and continuously refine procedures to eliminate recurring complaints. Draft the annual departmental budget, monitor expenses alongside accounting, and drive cost-rationalization initiatives through efficient resource utilization. Make fast, decisive choices during critical incidents, notify senior management immediately, and regularly audit zone protection and safety systems. Conduct technical interviews, onboard new hires, complete performance appraisals on schedule, and submit promotion recommendations according to company policy.<br>Job Authority & Scope Decision-Making: General decision-making authority within the assigned geographic zone. Budgetary Scope: Spending authorized strictly within a pre-approved annual budget. People Scope: Direct and indirect supervision, technical interviewing, onboarding, and recommendation rights for subordinate promotions.<br>Job Requirements Education: Bachelor's Degree in a relevant field. Experience: Minimum 5 years of experience in Customer Service and Facility Management (FM). Technical Skills: Full proficiency in Microsoft Office Suite.
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<span>Technical Office Manager 1.<br> Overall Management: - Lead the Egypt Overseas Technical Office operations, including all technical and drafting teams.<br> requirements.<br> 2. Project Interface: - Serve as the primary point of contact for UAE project teams, coordinating technical instructions and deliverables.<br> - Monitor project-specific schedules and priorities, ensuring timely and accurate drawing production.<br> 3. Technical Oversight: - Supervise complex technical issues across Structural & Bridge and Utilities & Roads teams.<br> - Approve major drawing outputs, ensure compliance with UAE and international standards.<br> 4. Team Leadership: - Establish team structure, roles, and responsibilities.<br> - Mentor and develop mid- and junior-level engineers to enhance technical capability.<br> 5. Quality and Process Control: - Implement office-wide drafting standards, workflows, and review procedures.<br> Ensure all drawings and technical documents meet required quality and accuracy standards.<br> Job Special Requirements 1.<br> Education: Bachelor’s or Master’s degree in Civil, Structural, or Construction Engineering.<br> 2. Experience:- Minimum 12–18 years of professional experience in large-scale infrastructure projects.<br>- Strong track record of managing engineering or technical drafting teams, preferably in overseas projects or Middle East region.<br> 3. Technical Skills:- Deep understanding of structural engineering, bridge, underground works, and utilities design.<br>- Familiarity with international and UAE codes and standards (Eurocode, BS, AASHTO, DM, RTA, DEWA).<br> 4. Software Proficiency:Skilled in AutoCAD, Civil 3D, MicroStation, and project management software.<br> 5. Management Competencies:- Proven leadership, team building, and mentoring skills.<br> Strong communication and coordination abilities in English (written and spoken).<br>- Ability to handle multi-disciplinary technical issues and prioritize tasks under tight schedules.<br> 6. Personal Attributes:- Strategic thinking and decision-making capability.<br>- High accountability, proactive problem-solving, and results-oriented mindset.<br>- Cultural adaptability and ability to lead a multi-national team</span> </div>
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<p>The Project Manager is the primary individual responsible for planning, executing, and managing the 'Zad' project aimed at supporting orphans. This role includes overseeing daily activities, ensuring the achievement of specified objectives, managing teams and volunteers, and securing the necessary resources for project implementation.</p><p><b>Main Responsibilities:</b></p><p><b>1. Planning and Organization:</b></p><ul><li>Preparation of a detailed implementation plan for the project based on strategic objectives.</li><li>Breaking down the project into clear time phases that include essential tasks and activities.</li><li>Establishing metrics to monitor progress and ensure adherence to the specified timeline.</li><li>Allocating monthly costs and resources according to management directives.</li></ul><p><b>2. Managing Daily Operations:</b></p><ul><li>Overseeing the execution of educational, psychological, and developmental activities for orphaned children.</li><li>Coordinating with internal teams and volunteers to ensure efficient workflow.</li><li>Monitoring daily performance for each team (educational, psychological, administrative).</li></ul><p><b>3. Resource Management:</b></p><ul><li>Identifying project resource needs in terms of human, financial, and logistical support.</li><li>Communicating with supporting entities and donors to secure necessary funding.</li><li>Ensuring optimal resource utilization according to planned strategies.</li></ul><p><b>4. Performance Measurement and Evaluation:</b></p><ul><li><b>Designing performance measurement tools to evaluate task achievement and goal fulfillment.</b></li><li>Preparing monthly and quarterly reports on project progress.</li><li>Providing recommendations for performance improvement based on evaluation results.</li></ul><p><b>5. Communication and Public Relations:</b></p><ul><li>Building partnerships with local and international organizations to enhance project sustainability through collaboration.</li><li>Coordinating with governmental entities and educational institutions to support project objectives.</li><li>Representing the project in relevant meetings and activities.</li></ul><p><b>6. Supporting Teams and Volunteers:</b></p><ul><li>Providing necessary training and guidance to teams and volunteers involved in collaboration with human resources.</li><li>Resolving challenges and obstacles faced by the team during task execution.</li><li>Fostering a positive and motivating work environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements:</p><p>- Higher education.</p><p>- Experience in child care is preferred.</p><p>- Previous experience in developmental or charitable work.</p><p>* Strong organizational and communication skills, with the ability to solve problems.</p><p>* Empathetic personality with a passion for making a positive change.</p></div>
Job Summary The Branch Manager at The Barber is responsible for overseeing the day-to-day operations of the salon, ensuring exceptional customer service, maintaining high grooming standards, and leading the team to deliver a premium client experience. This role requires strong leadership, operational discipline, and a passion for hospitality and men’s grooming. The ideal candidate will act as the link between top management and branch staff, ensuring company standards are upheld while driving smooth, efficient, and profitable operations.<br>Key Responsibilities Operations & Branch Management Oversee daily salon operations to ensure smooth workflow and optimal service delivery. Ensure the branch complies with company policies, grooming standards, hygiene, and safety regulations. Proactively identify and resolve operational or facility-related issues on the premises. Implement instructions and initiatives communicated by top management. Team Leadership & Scheduling Manage employee scheduling to ensure proper coverage during peak and off-peak hours. Supervise, motivate, and support barbers and front-desk staff to maintain high performance. Address staff issues professionally and foster a positive, team-oriented work environment. Assist in onboarding and training new employees when required. Customer Experience & Quality Control Maintain exceptional customer service standards and ensure consistent service quality. Handle customer feedback, complaints, and escalations in a professional and timely manner. Build and maintain strong relationships with regular and VIP clients to encourage loyalty and repeat business. Inventory & Stock Management Track inventory levels for grooming products, tools, and supplies. Coordinate timely reordering to avoid shortages or overstocking. Ensure proper storage and handling of products and equipment. Reporting & Coordination Provide regular updates to management on branch performance, challenges, and improvement areas. Monitor service quality, attendance, and operational efficiency.<br>Qualifications & Requirements Bachelor’s degree in Hospitality Management or a related field is preferred. Minimum 5 years of experience in men’s grooming, salon management, or a similar service-based environment. Proven experience in staff supervision and customer service management. Strong communication and interpersonal skills. Ability to multitask, problem-solve, and make decisions in a fast-paced environment. Customer-focused mindset with a passion for service excellence.<br>Preferred Skills & Competencies Leadership and people-management skills Strong organizational and time-management abilities Attention to detail and commitment to quality Conflict resolution and customer relationship management Ability to work flexible hours, including weekends if required<br>What We Offer Competitive salary package Opportunity to grow within a premium men’s grooming brand Supportive management and a professional work environment Employee discounts on grooming services and products Performance-based incentives (where applicable)<br>Why Join The Barber? At The Barber, we believe grooming is an experience, not just a service. As a Branch Manager, you will play a key role in shaping that experience, leading a passionate team, and representing a brand known for quality, style, and professionalism.
BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>ROLE SUMMARYThe Retail Design Manager manages tenant design submissions and ensures compliance with Asset Management Business Unit’s design, brand, and regulatory standards. This role bridges creativity and functionality, helping tenants bring their concepts to life while maintaining Majid Al Futtaim’s overall architectural integrity, brand positioning, and customer experience quality.<br>ROLE PROFILEReview all tenant design drawings for compliance with mall guidelines and statutory codes. Provide feedback and coordinate revisions with tenants and design consultants. Maintain consistency in brand standards, finishes, and spatial layouts across the portfolio. Update and disseminate Majid Al Futtaim’s Retail Design Guidelines and Tenant Handbook. Work closely with Leasing and RDD to ensure smooth design-to-delivery transitions. Support site coordination and address design-related issues during construction. Introduce innovative design trends, materials, and sustainable practices. Build and maintain strong relationships with property teams: Leasing, Operations, Mall Management, Key Accounts, Marketing, PMBU/DBU counterparts, Mall Security.<br>REQUIREMENTSBachelor’s degree in Architecture or Interior Design.8–12 years in retail design and tenant coordination with experience within malls or mixed-use environments. Proven experience within malls or mixed-use environments. Strong communication and time management skills.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
<h2 class="h5">Job description</h2>
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<p>At Amazon, we are working to be the most customer-centric company on earth. The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel on an exponential growth trajectory in the AMET region (Egypt, UAE, Turkey, Saudi Arabia).<br>Hub Delivery is seeking an exceptional Senior Program Manager to lead Partner Experience (40%), Safety & Quality (40%), and Compliance (20%) initiatives. This role requires a strategic leader who can transform vision into actionable plans while managing cross-functional programs in a fast-paced, often ambiguous environment.<br>Key job responsibilities<br>Partner Experience & Engagement (Egypt only) - 40%:<br>• Identify areas for improvement in on-road and off-road partner experience through systematic analysis of partner feedback.<br>• Develop a comprehensive understanding of Delivery Associate experience, combining quantitative data with qualitative insights to drive program and product development priorities.<br>• Develop and execute scalable engagement and recognition programs that connect Hub Partners with Amazon's culture and values.<br>• Build collaborative, influential relationships with Product, Program, Field teams, and critical stakeholders to gather insights, set action plans, and monitor execution to continuously improve Hub Partner experience.<br>• Serve as the voice of Hub Partners in organizational program and process development discussions that may affect partner experience and satisfaction.<br>• Create and own recurring communications to business leaders and key stakeholders on core programs and opportunities to improve partner engagement, satisfaction, and retention.<br>Safety & Quality Management (AMET) - 40%:<br>• Own and drive safety strategy and performance across AMET Hub Delivery network, ensuring compliance with local regulations and Amazon's safety standards.<br>• Monitor and improve quality metrics (DEA, FDDS, DNR etc), establishing regional benchmarks and driving continuous improvement.<br>• Develop and implement safety training programs, standard operating procedures, and audit mechanisms tailored to AMET market requirements.<br>• Analyze safety incidents and quality defects to identify root causes, implement corrective actions, and prevent recurrence across the network.<br>Compliance & Risk Management (AMET) - 20%:<br>• Partner with Amazon legal, business, and engineering stakeholders to identify regulatory, compliance, and operational risks.<br>• Develop, integrate, and execute regional strategies, policies, programs, procedures, standards, and training to ensure compliance of Hub partners and delivery associates with local labor laws and regulations.<br>• Report current state and potential changes to senior leaders on a regular cadence, anticipating challenges the business would encounter while expanding geographies.<br>• Drive end-to-end improvements and automation in compliance reporting pipelines, establishing requirements where they don't currently exist and facilitating leadership alignment.<br>• Develop deep understanding of internal programs, processes, and systems, identifying discrete improvements to address compliance risks proactively.<br>- 5+ years of program or project management experience with demonstrated success managing complex, cross-functional initiatives<br>- Experience using data and metrics to determine and drive improvements across multiple operational dimensions<br>- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- Advanced knowledge of Excel (Pivot Tables, VLookUps, complex formulas) and SQL for data analysis<br>- Experience working cross-functionally with technical and non-technical teams, including operations, legal, and product teams<br>- Strong English & Arabic communication skills (written and verbal)<br>- 5+ years of driving process improvements experience in logistics, last-mile delivery, or operations environments<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels across different geographies<br>- Track record of developing and scaling partner engagement or recognition programs<br>- Experience with compliance and regulatory requirements in Middle East markets<br>- Experience building processes, project management frameworks, and implementation schedules from ground up<br>- Proven ability to influence without authority and drive alignment across diverse stakeholder groups<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Line of Service Advisory Industry/Sector Technology Specialism Managed Services Management Level Manager Job Description & Summary The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls. This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&A support, and close/reporting activities.</p><p>PwC opened a new Technology & Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.</p><p>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.</p><p>Key Responsibilities</p><ul><li>Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&A support, and month-end, quarter-end, and year-end close activities.</li><li>Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.</li><li>Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.</li><li>Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.</li><li>Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.</li><li>Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.</li><li>Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.</li><li>Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.</li><li>Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.</li><li>Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.</li><li>Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.</li><li>Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.</li><li>Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.</li><li>Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.</li><li>Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.</li></ul><p>Qualifications:</p><ul><li>Bachelor s degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.</li><li>8 12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.</li><li>Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.</li><li>Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.</li><li>Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.</li><li>Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.</li><li>Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.</li><li>German language proficiency is a plus.</li><li>Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.</li></ul><p>Key Competencies</p><ul><li>Team leadership and coaching</li><li>Client-service ownership</li><li>Financial controllership discipline</li><li>Issue management and escalation</li><li>Delivery excellence mindset</li><li>Process documentation and governance</li><li>Analytical review and judgment</li><li>Stakeholder communication</li><li>Continuous improvement</li><li><br></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.</li><li>8 12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.</li><li>Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.</li><li>Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.</li><li>Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.</li><li>Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.</li><li>Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.</li><li>German language proficiency is a plus.</li><li>Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.</li></ul><p></p></section>
<p><h4>Job description</h4>
<p>You are about to apply for a certified Top Employer 2026. Raya Smart Buildings, one of Raya’s subsidiaries, is hiring for Area Sales Manager Centers in East Cairo (5th Settlement) with the following requirements:</p>
<h4>Job purpose</h4>
<p>The Area Sales Manager is responsible for driving revenue growth, occupancy, and client acquisition across multiple Edge Innovation Center locations. The role leads sales activities, develops strategic relationships, manages key accounts, and ensures achievement of commercial targets while maintaining a high-quality customer experience aligned with the company’s brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Drive sales performance and achieve revenue, occupancy, and profitability targets across assigned locations.</li>
<li>Develop and execute area sales plans to maximize private offices, coworking memberships, meeting rooms, and event space sales.</li>
<li>Build and maintain strong relationships with corporate clients, startups, SMEs, brokers, and strategic partners.</li>
<li>Lead the full sales cycle including lead generation, site tours, proposal preparation, negotiation, and contract closing.</li>
<li>Monitor market trends, competitor activities, and customer needs to identify business opportunities and improve positioning.</li>
<li>Collaborate with Operations and Community teams to ensure a seamless customer journey and high client satisfaction.</li>
<li>Manage and coach Community Sales teams to improve conversion rates, retention, and upselling opportunities.</li>
<li>Prepare regular sales forecasts, pipeline updates, occupancy reports, and commercial performance analysis.</li>
<li>Ensure CRM utilization and accurate tracking of leads, opportunities, and client interactions.</li>
<li>Support expansion activities, partnerships, and new center launches when required.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Strong B2B sales and business development experience</li>
<li>Knowledge of coworking, serviced offices, hospitality, real estate, or flexible workspace industry</li>
<li>Commercial negotiation and contract management</li>
<li>Sales forecasting and pipeline management</li>
<li>CRM systems proficiency</li>
<li>Financial and business acumen</li>
<li>Market analysis and competitor benchmarking</li>
<li>Strong presentation and proposal preparation skills</li>
<li>Microsoft Office proficiency (Excel, PowerPoint, Word)</li>
</ul>
<h4>Skills description</h4>
<ul>
<li>Strong communication and influencing skills</li>
<li>Customer-centric mindset</li>
<li>Relationship building and networking ability</li>
<li>Problem-solving and decision-making</li>
<li>High ownership and accountability</li>
<li>Adaptability in a fast-paced environment</li>
<li>Team leadership and coaching capability</li>
<li>Resilience and target orientation</li>
<li>5–8 years of experience in sales, business development, or commercial management</li>
<li>Minimum 2 years managing multi-site or area sales operations preferred</li>
<li>Experience in coworking, serviced offices, hospitality, telecom, retail, or real estate sectors is highly preferred</li>
<li>Previous team management experience is required</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Business Administration, Marketing, Sales, or related field. MBA or commercial certifications are an advantage.</p></p><p></p>
Medical & Aesthetic Center Operations Manager<br>Location: Heliopolis, Cairo, Egypt Employment Type: Full-time<br>We are seeking an experienced Operations Manager to oversee the daily operations of a medical and aesthetic center. The role will ensure smooth service delivery, operational efficiency, team coordination, patient satisfaction, and compliance with internal procedures.<br>Requirements<br>* Minimum 5 years of operations or center management experience.* Proven experience managing a medical, dermatology, aesthetic, beauty, or wellness center is essential.* Strong leadership, problem-solving, scheduling, and customer-service skills.* Ability to manage reception, patient flow, staff performance, suppliers, inventory, and daily reporting.* Medical education is not required; relevant operational experience is mandatory.* Based in or able to work from Heliopolis, Cairo.<br>Please send your CV to samira.m@corelinknet.com with the subject line: Medical & Aesthetic Center Operations Manager.
Job Description<br><br>Hill International is looking to hire a Testing and commissioning manager for one of our ongoing rail sector project based in Egypt.<br><br>Responsibilities<br><br>The Test and Commissioning Manager will be responsible to oversee the Testing and Commissioning (T&C) Assessment, Coordination and Scheduling of the Railways Systems, MEP Works and telecommunication works for the Project.<br><br>He will supervise the System Integration Tests and the Planning and leading the Trial Operation Period.<br><br>Qualifications<br><br>Mechanical or Electrical Engineer, with extensive experience in the testing and commissioning of MEP and electrified Rail Transit systems, inclusive of systems for ventilation, fire protection, power supply and distribution, Signaling and automatic Protection, Rolling Stock, SCADA, Operation and Supervision of trains, other Low and High Voltage power systems, Automatic Fare collection, control and remote operation systems.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><p>CORE WORK ACTIVITIES</p><p>General Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</p><p>People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members.</p><p>Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners.</p><p>Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends.</li><li>Experience in assignments at international locations.</li><li>Back of the house and guest facing operational and technical experience with hospitality management systems.</li><li>Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent.</li><li>Minimum 2 years project management experience.</li><li>Proven negotiation skills.</li></ul><p></p></section>
Leasing Manager <br>About the Role:We are looking for a motivated and results-driven Leasing Manager to lead the leasing and sales activities of our co-working space. The ideal candidate will be responsible for generating leads, conducting tours, closing memberships and office agreements, and building strong relationships with freelancers, startups, SMEs, corporate clients, and business partners. The Leasing Manager will play a key role in achieving occupancy targets, increasing revenue, and positioning the co-working space as a preferred business destination. Key Responsibilities: * Generate new leasing leads through calls, visits, referrals, partnerships, and networking. * Conduct professional tours for potential members and corporate clients. * Present available offices, desks, meeting rooms, and membership packages. * Prepare proposals, quotations, offers, and leasing agreements. * Negotiate terms and close deals in line with company policies and revenue targets. * Follow up with leads and maintain a strong sales pipeline. * Achieve monthly and quarterly leasing and occupancy targets. * Build and maintain relationships with startups, SMEs, corporates, brokers, and business communities. * Monitor market trends, competitor pricing, and customer needs. * Coordinate with the operations and community teams to ensure smooth onboarding for new members. * Support renewals, upselling, and expansion opportunities with existing members. * Maintain accurate records of leads, deals, contracts, payments, and reports. * Represent the co-working space professionally during events, exhibitions, and business meetings. Requirements: * Previous experience in leasing, sales, business development, real estate, serviced offices, co-working spaces, or commercial properties. * Strong sales, negotiation, and closing skills. * Excellent communication and presentation skills. * Target-oriented and able to work under pressure. * Good understanding of client needs and commercial terms. * Professional appearance and confident personality. * Good English language skills. * Ability to manage leads, follow-ups, and reports using CRM, Excel, or Google Sheets. * Strong networking and relationship-building skills. Preferred Qualifications: * Experience in commercial leasing, office spaces, business centers, or co-working spaces. * Existing network with startups, SMEs, brokers, or corporate clients. * Knowledge of flexible office solutions, serviced offices, and membership-based leasing models. Key Skills: Leasing, sales, negotiation, closing deals, lead generation, client relationship management, commercial awareness, business development, reporting, occupancy management. Reporting To: Commercial Manager / Head of Leasing Location: New Cairo - Egypt<br>Kindly send your CV through: careers@plug-n.com
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<p><strong>Envision Employment Solutions</strong> is currently looking for a <strong>Operations Manager</strong> for one of our partners, a global leader in <strong>Information Technology Services & Consulting</strong>!</p><br><p><strong>Job Summary:</strong></p><br><p>The <strong>Operations Manager</strong> is responsible for overseeing the daily operational activities of the revenue generation systems, namely the operators, the workflow and the hardware and playback device. This manager is the primary contact between that facilitates the proper execution for on-site jobs.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Supervises all operational staff.</li><li>Ensure they execute all on-site jobs to the standards detailed in the companies SOPs and ensures the priority order of production as laid down by the Production Manager</li><li>Oversees operational systems, processes, and infrastructure while looking for opportunities for improvement or revision.</li><li>In conjunction with the Global QA manager, is responsible for the quality of the deliverable to the client.</li><li>Anticipates and tracks operational and tactical risks and provides strategic solutions.</li><li>Own and/or support the various JIRA Work Management boards that track all business activities for both Jobs and Projects</li><li>Coordinates with the Production Manager in long-term planning, job status reporting, and implementing change control processes alongside the Global QA manager.</li><li>Contributes to reporting of weekly, monthly, quarterly, and annual metrics as presented by Power Bi</li><li>Work with the global service and support departments; ORKA – Infrastructure and Production systems to Follow the Opportunity and Order/Job Build processes and using JIRA Work Management – (Service)</li><li>Work with all the companies service and support teams both globally and locally to ensure routine and preventative maintenance is carried out</li><li>Use supporting ORKA data to provide continual analysis on operator performance as well as machine performance</li><li>Supports and promotes the companies ISMS - Information Security Management System</li></ul> </div>
???? We're Hiring | Branch Manager – Assiut<br>American Egyptian Academy is looking for an experienced Branch Manager to lead our Assiut Branch. This role is ideal for someone who can effectively manage branch operations, build high-performing teams, and consistently achieve business targets.<br>Key Responsibilities:✅ Oversee the day-to-day operations of the branch, ensuring efficiency and service excellence.✅ Achieve and exceed branch sales targets through effective planning and execution.✅ Lead, coach, and develop the branch team to maximize performance and engagement.✅ Monitor branch KPIs and implement strategies to improve productivity and profitability.✅ Ensure an outstanding customer experience and maintain high service standards.✅ Collaborate with senior management to execute business plans and drive continuous growth.<br>Requirements:Bachelor's degree. Proven experience as a Branch Manager, Operations Manager, or in a similar leadership role. Strong people management, coaching, and team development skills. Demonstrated ability to manage branch operations and consistently achieve sales targets. Excellent communication, leadership, and problem-solving skills. Results-oriented with a strong business mindset. Experience in the education, training, or courses industry is highly preferred.<br>???? Location: Assiut, Egypt<br>If you're ready to lead a successful branch, inspire a high-performing team, and contribute to the growth of a leading educational organization, we'd love to hear from you.<br>#Hiring #Branch Manager #Assiut #Leadership #Sales Management #Operations Management #People Management #Education #Training #Jobs InEgypt #Career Opportunity
Position Overview We are looking for an exceptional General Manager (GM) to lead our Marketing company . The ideal candidate will be a strong, visionary leader with extensive experience in creative and marketing fields, capable of managing large teams, driving strategic growth, and ensuring operational excellence.<br>Responsibilities<br>Define and execute the agency’s vision, mission, and long-term strategies to ensure market leadership and profitability. Develop annual/quarterly business plans, KPIs, and performance metrics to achieve revenue targets. Identify and secure new business opportunities, partnerships, and global client accounts (GCC, Europe). Oversee all departments (Marketing, Creative, Video Production, Ad Campaigns, Social Media) to ensure seamless operations. Monitor budgets, P&L, and cost efficiency to maximize ROI for campaigns and initiatives. Implement data-driven decisions using market research, analytics, and performance reports. Lead, mentor, and scale a high-performing team of 80+ employees across creative and operational functions. Foster a collaborative culture, ensuring alignment with brand values and business objectives. Spearhead ATL/BTL campaigns, ensuring creative output aligns with client goals and brand identity. Approve all content (social, digital, print) and oversee social media strategies, engagement, and community management. Maintain cutting-edge marketing practices, adopting the latest technologies and industry trends. Act as the primary liaison for major local and international clients, ensuring exceptional service delivery. Represent the agency in public committees, pitches, and strategic forums. Perform additional duties as assigned by senior management and uphold best practices in marketing management. Stay updated on and apply the latest marketing technologies as needed. Analyse and report on market research data / trends to the Board to enable strategic direction making.<br>Requirements<br>Personal Traits & Skills Capable of establishing a clear vision and motivating diverse teams towards common objectives. Strong analytical mind with the ability to reconcile creativity and commercial outcomes, with a balance between the two. Highly motivated, concentrating on measurable outcomes, productivity, and investment returns. Persuasive and articulate, skilled in influencing stakeholders and representing the brand at senior levels. Deep passion for content and design greatness coupled with high sensitivity for brand uniformity. Fosters a strong internal culture and manages team dynamics with empathy and assurance. Excels in fast-paced, changing environments while maintaining high standards. Assured in leading business discussions and establishing value-driven partnerships.<br>Academic & Certifications Bachelor’s degree in Marketing, Business, or a related field (MBA preferred). Professional development courses in areas such as marketing innovation, brand management, or executive leadership are considered a plus<br>Professional Experience At least 6 years of leadership experience (General Manager, Marketing Director, or Creative Director) in marketing or advertising agencies. Successful track record of managing large teams (80+ employees) and multi-million-dollar budgets. Strong understanding of digital and traditional marketing, campaign development, branding, graphic design, and video production procedures. Successful experience with global brands in markets like the GCC,Europe, and the USA. Experience in managing complete marketing pipelines - from planning and idea generation to implementation and performance measurement. Capacity to oversee cross-functional teams and direct operations in varied markets.<br>Other Requirements Good knowledge of different business functions. Strong leadership qualities. Excellent communication skills. Highly organized. Strong work ethic. Good interpersonal skills. Meticulous attention to detail. Proactive nature.
<h2 class="h5">Job description</h2>
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<ul><li>Develop and execute a comprehensive VoC strategy that aligns with business goals. Collaborate with cross-functional teams to ensure the effective integration of customer insights into operational practices.</li><li>Identify and implement necessary changes to improve customer journeys, streamline processes, and eliminate operational bottlenecks.</li><li>Establish a robust framework for collecting, analyzing, and acting on customer feedback.to improve product functionality, processes and tech infrastructure to improve client experience</li><li>Utilize insights to inform strategic decisions and foster a customer-centric culture across the organization.</li><li>Collaborate with internal and external stakeholders to design and implement customer experience initiatives. Facilitate workshops and discussions to drive alignment on strategic priorities.</li><li>Utilize data-driven methodologies (e.g., Lean, Six Sigma) to streamline workflows and eliminate bottlenecks.</li><li>Build and maintain strong relationships with internal stakeholders and cross-functional teams and external partners to integrate customer insights into service enhancements and product development.</li><li>Analyze data and performance reports and update the business, product and operation teams on areas of improvement and recommend corrective actions</li><li>Drive a culture of continuous improvement through regular monitoring and analysis of service performance and customer feedback.</li><li>Stay updated on industry trends and best practices to continuously improve the customer experience, leveraging CX technologies</li></ul><p>Key Results areas </p><br><ul><li>Increased customer satisfaction and loyalty metrics.</li><li>Reduction in customer complaints and churn rates.</li><li>Successful implementation of CX initiatives and process improvements within established timelines and budgets.</li><li>Enhanced employee engagement in customer experience practices.</li></ul><p><span><span>Improvement in Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT).</span></span></p><br><p><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span></p><br><ul><li>Collaborate with cross-functional teams including Business, Product Development, and Support functions to ensure alignment on customer experience and process improvement initiatives.</li><li>Engage with customers to gather feedback and insights, and potentially with vendors or partners for CX tools and technologies.</li></ul><p><span><span>Strict compliance to established work instructions and operating procedures</span></span></p><br><p><span><span>Problem Solving :</span></span></p><br><p>Ability to assess complex data and identify patterns or trends.</p><br><ul><li>Ability to analyze root of problems and define escalation processes and to track problem resolution</li><li>Ability to deal with unstructured and complex problems related to customers, which will need to be resolved by coordinating with main processing units, branches, etc.</li></ul><p><span><span>Manage the work-related issues faced by the team members in their everyday activities and the inter-departmental interactions.</span></span></p><br><p><span><span>Decision Making :</span></span></p><br><ul><li><p>Strong judgment in selecting the best course of action based on data and insights.</p><br></li><li> Liaise with executive leadership to ensure alignment on governance strategies.</li></ul><p><span><span>Authority to recommend process reviews, technology changes and Modifications </span></span></p><br><p><span><span>Knowledge and Experience:</span></span></p><br><ul><li><span>University degree with at least 8-9 years in customer service, corporate background, product management or related area within commercial banking </span></li><li><span>5+ years of experience in customer experience management, process improvement, or related roles..</span></li><li><span>Strong analytical, reporting, and problem-solving skills.</span></li><li><span>Clear and effective communication skills to convey findings and solutions to stakeholders.</span></li><li><span>Ability to work with cross-functional teams to brainstorm and implement solutions.</span></li><li><span>Proven track record of applying Lean Six Sigma principles to drive process improvements and enhance customer satisfaction.</span></li><li><span>Ability to understand technology related issues in keeping with the job demands necessary.</span></li><li><span>Clear understanding of market dynamics and the ability to assess trends.</span></li></ul><p><span><span>Able to assess the benefits of new technologies being introduced and their impact client experience.</span></span></p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
Office Manager / Speed-to-Lead Coordinator Remote | Full-time | Monday to Friday, 9:00 AM to 5:00 PM Pacific Time Industry: Residential Remodeling and Construction Reports to: Owner / Management<br>About the Company:Our client is a Los Angeles-based construction and remodeling company specializing in large-scale residential renovations and full home remodels.<br>The company works with homeowners who value quality, professionalism, communication, and attention to detail. As the business continues to grow, they are looking for an organized and reliable professional to support daily front-office operations and lead communication.<br>About the Role:The Office Manager / Speed-to-Lead Coordinator will be responsible for responding to new leads, coordinating client communication, maintaining CRM records, and supporting daily administrative operations.<br>Responsibilities:Respond promptly to new inbound leads by phone and text Follow up with older and inactive leads Handle incoming calls, messages, and client inquiries Prepare and send professional client emails Send estimates and coordinate project follow-ups Maintain accurate and up-to-date CRM records Manage daily front-office administrative tasks Follow established company procedures and SOPsCoordinate communication with the internal team Remain available and responsive throughout the scheduled work hours Communicate with the team through Slack<br>Requirements:Strong verbal and written English communication skills Professional and confident phone presence Strong organizational and time-management skills Excellent attention to detail Able to work independently with minimal supervision Reliable and responsive Strong follow-up and coordination skills Comfortable learning and using new software Professional when communicating with clients<br>Preferred Qualifications:Experience in construction, remodeling, trades, or home services Experience with GoHigh Level or other CRM systems Previous office management, administrative, or client coordination experience Experience working with high-end residential or service-based clients<br>Tools:GoHigh Level Slack Email Additional production software<br>Training:Training on company systems, software, and procedures will be provided.<br>If you are organized, dependable, responsive, and confident communicating with clients, we encourage you to apply.<br>Apply through Linked In with your resume and a brief overview of your relevant experience.
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart, join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.</p>
<p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner.</p>
<p>Manage all business and functions of the F&B Department.</p>
<p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p>
<p>Control and analyse the below points:</p>
<ul>
<li>Sales and costs</li>
<li>Display quality and service standards of F&B products</li>
<li>Ensure proper use, protection and maintenance of departmental utensils and equipment</li>
<li>Conduct activities to increase customer satisfaction and enhance service quality</li>
<li>Consolidate business relationships between employees in the department</li>
<li>Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up</li>
<li>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department</li>
<li>Organise meetings to obtain data and achieve results</li>
<li>Make plans with department managers in order to deliver successful organisations within the hotel</li>
<li>Assist the Food and Beverage Manager in updating the below areas related to food and beverages according to the hotel’s policies and procedure:
<ul>
<li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li>
</ul>
</li>
<li>Conduct promotional activities to increase sales and conduct meetings for banquet organisations</li>
<li>Ensure protection, maintenance and replacement of materials and utensils</li>
<li>Research opportunities for professional self-development</li>
<li>Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisors and employees</li>
<li>Implement and monitor employee-related decisions made during the management meetings</li>
<li>Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility</li>
<li>Responsible for supervisors and employees at all levels in the department</li>
<li>Maintain good relationship with service or product suppliers</li>
<li>Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork</li>
<li>Take part in the Food Safety Team and attend MR meetings</li>
<li>Predict and assess that all activities and purchased equipment and belongings do not create harm to the environment; participate in all activities organized to protect biological diversity and share responsibilities; increase environmental knowledge and carry out necessary trainings</li>
<li>Provide for minimum consumption of currently used materials and equipment (paper, printed out etc.)</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility; carry on implementing decisions taken for saving energy; predict effects of environment and efficiency of energy on purchased equipment</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly</li>
<li>Ensure safe handling, carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical contamination</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description</li>
<li>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the F&B facilities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: 4-year bachelor's degree</li>
<li>Experience: At least 10 years’ experience in the industry</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests and employees</li>
<li>Courses and training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field</li>
<li>Computer literacy: MS office applications</li>
<li>Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis.</li>
</ul></p><p></p>