Operation Manager Jobs in Egypt

Company Description Vienna Travel is a professional travel and tourism company that designs customized travel programs, group tours, and corporate travel solutions. The company is committed to reliability, quality service, and tailored experiences that meet diverse traveler needs. With a focus on organized, well-managed trips, Vienna Travel supports clients throughout the entire travel journey. The team works closely with partners and service providers to ensure smooth operations and consistent service standards. Vienna Travel offers opportunities for travel professionals to contribute to meaningful and well-coordinated travel experiences. Role Description The Hajj & Umrah Operations Coordinator is a full-time, on-site role based in Cairo. This role oversees end-to-end operational planning and execution for Hajj and Umrah packages, including scheduling, bookings, and coordination with airlines, hotels, and local partners. The coordinator manages passenger lists, documentation, and visa requirements, ensuring accuracy and compliance with all relevant regulations. Daily tasks include handling customer inquiries, confirming itineraries, preparing travel documents, and monitoring trip progress to resolve any issues promptly. The role also involves maintaining detailed records, updating internal systems, coordinating with finance on payments and invoices, and collaborating with sales and customer service teams to deliver a seamless pilgrim experience. What You'll Do: ???? Manage and follow up on Hajj and Umrah bookings and related procedures ???? Ensure all services are arranged and delivered on time ???? Support the smooth operation of Hajj and Umrah groups ???? Check and prepare pilgrims' documents before submission ???? Follow up on visa applications and travel requirements ???? Maintain accurate records and update information in the system ???? Coordinate with airlines, hotels, transport providers, and other service partners ???? Communicate with clients and respond to their requests and inquiries ???? Work closely with Sales, Operations, and Customer Service teams ???? Assist in resolving issues related to bookings, visas, or travel arrangements ???? Prepare and update reports related to bookings, visas, and operations ???? Provide accurate information to customers and ensure a smooth customer journey What We're Looking For: ✅ Minimum 2 years of experience in Hajj & Umrah or travel ✅ Good knowledge of visa processing and travel documentation ✅ Proficiency in Microsoft Office applications ✅ Strong organizational and communication skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Turner &amp; Townsend we are passionate about making the difference, transforming performance on the world’s most impactful programmes for a green, inclusive, and productive world. That means challenging ourselves and others to deliver better outcomes for our clients, helping each other to make the most of our potential, and using our Influence to build a better world for everyone. Every day we help our major global clients deliver ambitious and highly technical mega projects, in over 118 offices across 50 countries.</p><br><p>Turner &amp; Townsend is one of the leading providers of consulting services to the Infrastructure, Natural Resources and Real Estate sectors globally, ranked Number 1 in the Sunday Times PwC Top Track 250. &nbsp;Through using our proven and wide ranging skills, methodologies, and industry knowledge over the past 75+ years we have created the premier, differentiated programme, project, and cost management global consultancy, and are now in strategic partnership with CBRE.</p><br><br>Job Description<br><p>Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects.</p><br><p>As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend.</p><br><p>You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise.</p><br><p>We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend.&nbsp;</p><br><p><strong>MAIN PURPOSE OF ROLE:</strong></p><br><ul><li>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions.</li><li>To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery.</li><li>To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation.</li><li>To actively promote Turner &amp; Townsend to clients both existing and new to enable growth within the business.</li><li>To be a sounding board for all aspects of service delivery and to effectively develop others in the team.</li><li>To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.</li><li>To uphold Turner &amp; Townsend values and ethics whilst delivering service excellence.</li></ul><p><strong>ACCOUNTABILITIES:</strong></p><br><ul><li>Overall accountability and responsibility for ensuring Turner &amp; Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner &amp; Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><br>Qualifications<br><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 15+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li></ul><p><strong>SKILLS REQUIRED:</strong></p><br><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</em></p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at&nbsp;www.turnerandtownsend.com/</em></p><br><p>#LI-SM2</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

About the Client Our client is a prominent organization will be responsible for managing and maintaining a wide range of technical infrastructure and mechanical systems. The organization is committed to maintaining high standards of operational efficiency, safety, and technical excellence across its facilities.<br>Job Title: Junior Mechanical Operations Engineer<br>Job Summary Our client is seeking a Junior Mechanical Operations Engineer to support the technical management, operation, and maintenance of the organization’s mechanical systems and equipment. Reporting to the General Department of Electricity & Technical Systems, the role will be responsible for supporting the planning and execution of mechanical operations and maintenance activities, ensuring that all systems operate safely, efficiently, and in accordance with applicable technical standards and regulations.<br>Job Responsibilities Supervise technical teams and workers, assigning tasks and following up on execution in accordance with established technical and engineering standards. Provide clear instructions and communicate implementation plans and work methods to technical staff. Coordinate and monitor contracted maintenance companies working within the mechanical systems scope. Conduct regular meetings with technical teams to discuss operational challenges, resolve technical issues, and review improvement suggestions. Support the development and implementation of plans for the operation and maintenance of mechanical equipment and systems, including:Power generators. Water network equipment, including pumps, irrigation networks, fire water tanks, and drainage pumps. Ventilation systems. Fire suppression systems. Building Management Systems (BMS). Stage mechanism and related mechanical equipment. Kitchen and cafeteria equipment. Monitor the technical operation and usage of mechanical equipment to ensure safe, efficient, and reliable performance. Follow up with technical teams to ensure maintenance and operational activities are completed effectively and according to planned schedules. Identify requirements for spare parts, equipment, and technical supplies and assist in preparing the relevant technical specifications. Conduct and present technical studies and research aimed at improving operational performance and adopting updated engineering and maintenance methods. Assist in preparing the mechanical works budget and participate in relevant budget review and approval committees. Support the development of preventive maintenance, operation, and repair plans based on equipment and facility requirements. Identify training and development needs for technical staff and coordinate proposed training plans with the relevant departments. Participate in technical committees, including technician and skilled-worker selection committees related to mechanical systems. Exercise assigned financial and administrative responsibilities in accordance with applicable laws, regulations, and delegated authorities. Contribute to staff performance evaluations and manage assigned administrative matters, including leave requests, within delegated authority.<br>Key Requirements Education: Bachelor’s degree or relevant higher engineering qualification in Mechanical Power Engineering. From Zero to 2 years of Exp Professional Registration: Registration with the Engineers Syndicate is required. Technical Knowledge: Good understanding of mechanical systems, operation, maintenance, and technical equipment. Systems Knowledge: Exposure to generators, pumps, water networks, ventilation, fire suppression systems, BMS, and other facility mechanical systems is preferred. Computer Skills: Good proficiency in computer systems and Microsoft Office. Languages: Good command of English. Technical & Soft Skills: Strong communication, coordination, problem-solving, organizational, and teamwork skills. Assessment: Candidates must successfully pass the required qualifying assessments for the position.

Job Summary The Finance Operation Officer is responsible for providing comprehensive professional Fin Ops services and managing the activities of the Finance Operations unit to support the effectiveness of the department across the business.<br>Essential Functions Responsibility of Acceptance payment for all PGW Related acquirer Banks and pay outs merchants via wallets or bank Account (ACH). Reconciling merchant related payments and ensure the accuracy of the payments. Participation in charge backs and dispute case to return a payment via cards after a customer successfully disputes an item on their account statement or transactions report on time. Participation in the follow up with acquiring banks for all fraud cases and provides them with information for account Holders and details. Perform monthly analysis of payment transactions data with acquiring banks reports to calculate interchange for (interchange) and (on-us & off-us) relative Revenue. Responsible for all B2B and B2C payment and Reconciliation of all transaction’s billers with Merchant daily and analysis performance report settlement monthly. Maintain business relations with partner bank(s). Responsibility of payment processing with acquiring banks and reconciliation statement of all daily transactions for all categories and all APMs and settlement with Bill aggregators. Follow up with bill aggregation to calculate Revenue and cost to settlement process and issuing invoices. Ensure that all assigned reports are accurately and timely reconciled to show a true and fair view of processed transactions with partners including banks, payment processing networks, and service providers and respond to any dispute issues. Attention to any inquiries that may arise from clients regarding payments and ensure they are resolved promptly. Perform daily/ monthly presentation of Payments Summary, AMPs, Pay Out TRX). Creating periodic reports, such as balance sheets, profit & loss statements, etc. Follow up with the different internal departments to finalize payments cycle. Communicate with product, operation team and applications support to identify and report problems If any. Performs other duties as assigned by the line manager.<br>Competencies Bachelor’s Degree in Business Administration with emphasis on Accounting or Finance; FMVA or data query cert. is a plus.3-5 years of experience in fintech Fin Ops and Bank accounts Reconciliations Banks Portal Hands on Experience Fluency in English Proficiency in MS office , Power BI Knowledge Leadership and communication skills

O&M Engineer (Wind Turbines) Location: Ra’s Gharib, Ras Gharib Company: Goldwind Work Arrangement: Site-Based (Rotation Schedule) Position Overview The O&M Engineer is responsible for performing operation and maintenance (O&M) activities for wind turbine generators (WTGs) in accordance with project schedules, company standards, and HSE requirements. This role includes preventive and corrective maintenance, troubleshooting, inspections, retrofits, reporting, and customer coordination to ensure the safe and reliable operation of wind farms. Key Responsibilities Operations & Maintenance Perform preventive and corrective maintenance on wind turbine generators (WTGs) in line with company procedures and project schedules. Diagnose and troubleshoot electrical, mechanical, hydraulic, and software-related faults. Replace defective components and complete defect-elimination tasks to restore turbine availability. Conduct scheduled inspections, retrofits, and technical upgrades. Analyze turbine operational data to identify trends and support performance optimization. Execute pre-Commercial Operation Date (pre-COD) activities, including completion checklist reviews and documentation verification. Carry out post-COD inspections and unscheduled maintenance activities. Site Supervision & Coordination Monitor and inspect installation contractors to ensure compliance with technical and quality standards. Coordinate with customers regarding completed services, planned maintenance, and technical issues. Prepare and submit accurate maintenance reports and service documentation. Inventory & Administration Manage spare parts, tools, and consumables inventory. Raise material requisitions and ensure timely availability of critical components. Maintain proper records of maintenance activities, inspections, and technical reports. Health, Safety & Environment (HSE) Strictly comply with company and site HSE policies and procedures. Identify, report, and mitigate workplace hazards. Report incidents and near misses accurately and promptly. Participate in HSE meetings, audits, and safety initiatives. Other Duties Support additional tasks and projects assigned by management. Qualifications & Experience Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related discipline.1–3 years of experience in wind turbine operation and maintenance or in a similar industrial environment. Strong knowledge of electrical, mechanical, hydraulic, and control systems. Ability to read and interpret technical drawings, schematics, and manuals. Experience with SCADA systems and data analysis is preferred. Good command of English (written and spoken) MUST Valid driving license and willingness to travel and work in remote site locations. Ability to work at heights and in demanding weather conditions. Preferred Certifications GWO (Global Wind Organisation) certifications are highly preferred Key Competencies Problem-solving and analytical thinking Strong communication and teamwork Customer-oriented mindset Ability to work independently under pressure Commitment to safety and quality

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role summary</strong></p><br><br><p>As an Associate Engineer of IT Operations, you will be responsible for configuring and maintaining the company’s IT infrastructure across multiple sites, providing second-line (L2) support, and collaborating with team members to deliver high-quality IT services. You will handle the complete configuration of network devices, including firewalls, and ensure seamless IT operations across stores, warehouses, and other locations. Additionally, you will work closely with L1/L2/L2 IT teams. The Associate Engineer will also contribute to IT projects, troubleshooting, and ensuring the continuous operation of IT systems, including network infrastructure, CCTV systems, and cloud services.&nbsp;</p><br><br><br><p><strong>The following experience is relevant to us</strong></p><br><br><br><p><strong>IT Support &amp; Troubleshooting:</strong></p><br><br><ul><li><p>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites.</p><br><br></li><li><p>Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users.</p><br><br></li><li><p>Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs.</p><br><br></li><li><p>Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports.</p><br><br></li><li><p>Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently.</p><br><br></li><li><p>Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact.&nbsp;</p><br><br></li><li><p>Communicate Major Incidents (P1/P2) / critical issues to IT leadership and key stakeholders to ensure visibility and awareness.</p><br><br></li><li><p>Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the tMart IT Operations team.</p><br><br></li></ul><p><strong>Network Administration:</strong></p><br><br><ul><li><p>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality.&nbsp;</p><br><br></li><li><p>Support the management of Active Directory, email accounts, and cloud services.</p><br><br></li><li><p>Monitor and troubleshoot internet connectivity, VPN issues, and network performance.</p><br><br></li></ul><p><strong>New Site Deployments &amp; IT Infrastructure Maintenance:</strong></p><br><br><ul><li><p>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness.</p><br><br></li><li><p>Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations.</p><br><br></li><li><p>Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation.&nbsp;</p><br><br></li><li><p>Travel to multiple sites within the country for support, installations, and troubleshooting as needed. And a valid driving license is required to visit the locations.</p><br><br></li></ul><p><strong>CCTV &amp; Security Systems Support:</strong></p><br><br><ul><li><p>Configure, maintain, and troubleshoot CCTV systems, ensuring their operational continuity and security compliance.</p><br><br></li><li><p>Ensure proper storage and retrieval of video recordings in line with company guidelines.</p><br><br></li></ul><p><strong>Documentation &amp; Process Improvement:</strong></p><br><br><ul><li><p>Maintain accurate IT asset inventory, including network devices.</p><br><br></li><li><p>Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency.</p><br><br></li><li><p>Identify areas for process automation and efficiency improvements within IT operations.</p><br><br></li></ul><p><strong>Cross-Team Collaboration &amp; Stakeholder Engagement:</strong></p><br><br><ul><li><p>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams.</p><br><br></li><li><p>Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience.</p><br><br></li><li><p>Provide guidance and training to end-users on IT policies, procedures, and best practices.</p><br><br></li></ul><p><strong>Skills Required</strong></p><br><br><ul><li><p>Basic knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup.</p><br><br></li><li><p>Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively.</p><br><br></li><li><p>Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively.</p><br><br></li><li><p>Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption).</p><br><br></li><li><p>Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms.</p><br><br></li><li><p>Competence in managing CCTV systems, ensuring security, proper installation, and data retention.</p><br><br></li><li><p>Ability to work collaboratively with internal teams and vendors to achieve business goals.&nbsp;</p><br><br></li><li><p>Ability to work flexible timing and perform after-hours tasks when required.</p><br><br></li><li><p>Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.</p><br><br></li><li><p>Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment.</p><br><br></li><li><p>Problem-solving skills, with the ability to identify issues and work toward solutions.</p><br><br></li><li><p>A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br> </p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).</p><br><br></li><li><p>2-4 years of experience in IT support, network administrator, or systems administration.</p><br><br></li><li><p>Relevant IT certifications (e.g., CCNA, Fortinet NSE, CompTIA Network+) are highly desirable.</p><br><br></li><li><p>Proficiency in troubleshooting Windows and Linux systems, network devices, and security tools.</p><br><br></li><li><p>ITIL Foundation Certified (V3 / V4) - Preferred</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

ABOUT EYEWA & THE OPPORTUNITYEyewa is the largest and fastest-growing omnichannel eyewear retailer in the Middle East. Since 2017 we've grown from an online store into a regional powerhouse of 250+ owned-and-operated stores across the GCC, backed by a $100M Series C led by General Atlantic and a business that is both profitable and growing at over 50% year-on-year. Our mission is simple and ambitious: make high-quality eyewear accessible to everyone, everywhere.<br>Egypt is our next frontier — and one of our most exciting. We are building the market from the ground up, and the supply chain is the backbone that makes it all move. Every product a customer wears starts as a shipment you brought into the country, a lens your lab cut, and a delivery your team made on time. Get this right, and the whole business flies. This is a rare chance to build a supply chain from scratch in a complex, high-stakes market — importation, warehousing, lab, and last-mile — and turn it into a genuine competitive advantage. We're looking for a builder who wants to be a major contributor to a real success story, not a bystander to one.<br>THE ROLEAs Head of Operations, you own the movement of product end-to-end: importing it into Egypt, storing it, cutting and fitting lenses in our lab, and delivering it to stores and to customers' doors. You'll build the infrastructure, processes, and team that put the right product in the right place at the right time and cost — the engine behind every store opening and every order.<br>KEY RESPONSIBILITIESImportation & Customs Own end-to-end importation of eyewear product into Egypt — supplier coordination, freight, customs clearance, and full compliance with import regulations. Navigate Egypt's import and customs landscape with confidence, managing licensing, documentation, and clearance to keep product flowing. Actively manage landed cost in collaboration with Duabi HQWarehousing & Inventory Stand up and run warehouse operations — receiving, storage, inventory accuracy, and stock control — built to scale with the store network. Manage inventory levels to balance product availability against working-capital efficiency. Establish the processes, systems, and controls that keep a growing operation accurate and lean. Lab Operations Own the optical lab — lens glazing, fitting, and quality — delivering turnaround times that keep the customer promise. Manage lab capacity, quality standards, and throughput as order volumes grow. Distribution & Last Mile Own replenishment and delivery of product from the warehouse to every store. Own last-mile delivery from warehouse and stores to e-commerce customers' doors. Set and relentlessly track fulfillment SLAs across store replenishment and customer delivery.<br>WHO YOU ARE6+ years in supply chain, logistics, or operations, including hands-on importation and customs experience in the Egyptian market. A builder and problem-solver who wants to stand something up, not just run what already exists — energized by a blank warehouse and a target to hit. Deep, practical knowledge of Egyptian import regulations, customs, and freight — and a healthy respect for FX and landed-cost risk. Proven experience running warehousing and distribution for retail or e-commerce; optical lab exposure is a strong plus. Data-driven and cost-obsessed — you manage inventory, SLAs, and landed cost by the numbers. Calm under pressure and hands-on — you'll be on the warehouse floor as much as in the meeting room. Fluent Arabic and English.<br>WHY THIS ROLEBuild a supply chain from zero — the systems, the sites, the team, all yours to design. Own one of the highest-impact functions in the business — nothing ships, opens, or sells without you. The backing of a profitable, fast-growing, well-capitalized regional leader — startup pace without startup fragility.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Business Operations Administrator</p><p>Location: Egypt</p><p>Contract Type: Fixed Term Contract</p><p>Pay Grade: 4</p><p>Closing date: 30th June 2026 at 21:59 IST Time</p><p>Requirements: You must have the legal right to work in Egypt at the time of application. We are unable to support with visa sponsorship and relocation.</p><p>Role purpose</p><p>The job: Each Business Operations Administrator may undertake one or more of the following areas of work according to his or her competency and experience, and to the business need</p><p>Main accountabilities:</p><p>Suppliers and Services</p><ul><li>Support country procurement of equipment and consumables with the support of procurement team (Marketplace). Prepare request for quotations and create procurement requests on system.</li><li>Monitor contractor s performance including delivery, receipt, warranty, damages, and insurance. report vendors review, and evaluations to business operations manager.</li><li>Coordinating mobile services with the service provider, maintain phones inventory, and process/monitor the bills.</li></ul><p>Compliance</p><ul><li>Apply Health and Safety regulations in cooperation with the Security Manager.</li><li>Update contracts register, and manage offsite information storage as per information retention and disposal requirements.</li><li>Follow Financial Control Compliance Framework (FCCF) in all financial and procurement processes.</li><li>Apply Child Protection regulations in all related activities.</li><li>Support the environment framework by ensuring premises and activities uphold best environmental practice</li></ul><p>Estates/facilities Management</p><ul><li>Follow up on facilities services including hard (building maintenance, electricity, HVAC, etc), and soft services (cleaning, catering, transportation, etc) in 4 British Council branches in Egypt.</li><li>Contribute in supervising the contractors work on premises renovation projects including technical and financial aspects.</li><li>Maintain operational condition of office furniture and equipment, recommend replacements and disposals to the business operations manager.</li><li>Update office inventory of onsite assets &amp; work of Art, their procurement, maintenance and disposal in accordance with policies and procedures</li><li>Oversee security supervisors and perform regular checks on security systems.</li></ul><p>UK appointed staff accommodation</p><ul><li>Ensure the British Council accommodation policy is applied when looking for accommodation for new staff arriving to Egypt</li><li>Review and update a record of reputable agents and review the agreements with these agents and ensure that they follow our requirements</li><li>Negotiate the rent fees, check contracts clauses, terms and conditions, and ensure that all ownership papers are checked by our lawyer before signing the lease with the landlord.</li><li>Arrange moving of staff s stuff securely and in co-operation with HR team.</li><li>Organize utilities, facilities, inventory, and regular maintenance of all apartments in a timely manner.</li></ul><p>General Administration</p><ul><li>Follow up on the process of VISA/residence/passport requests/renewals for non-Egyptian staff with the Embassy and Egyptian authorities</li><li>Supervise operation of office cars including insurance, licensing, maintenance, schedules, and drivers.</li><li>Handle customs clearance where applicable.</li><li>Supervise mail and shipment services through courier service providers.</li><li>Provide logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently.</li><li>Handle cash paid to authorities for deposits, fines, fees, etc.</li><li>Handle and follow up requests and formalities with local governmental entities.</li></ul><p>Managing self &amp; others</p><ul><li>Manage recruitment, leaves, and development of a small team of business operations assistants.</li><li>Review the performance of the assistants on a quarterly basis</li><li>Sets tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>English at Proficiency Level B2</li><li>Fluent written and spoken Arabic</li><li>Work experience in a similar role</li><li>Hands-on experience in using Word, Excel, and PowerPoint.</li><li>At least three years experience in a similar role. Proven track record in general office administration.</li><li>Experience working in a multi-cultural organisation in an international context</li><li>Strong organisational skills with the ability to prioritise tasks and meet deadlines</li><li>Ability to build effective relationships with employees and management to achieve the delivery of high quality and effective professional services</li><li>Awareness of different governmental authorities and processes that are related to job scope of work</li><li>Strong administrative experience with the ability to interpret and follow organisational policy and practices.</li><li>Working in both public, not for profit and private sector organisations</li><li>Experience of working in a matrix management structure.</li></ul><p>A connected and trusted UK in a more connected and trusted world.</p><p>Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</p><p>Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children.</p><p></p></section>

It's fun to work in a company where people truly BELIEVE in what they're doing!<br>Service Operations Lead VCSP (Managed Services)<br>Responsibilities Provide technical leadership and coordinate Service Technicians within the VCSP environment. Act as the technical lead for complex incidents, root cause analyses, and escalations. Coordinate and execute complex changes and upgrades. Support service reviews, technical customer meetings, and escalation discussions. Drive knowledge sharing within the team and mentor junior and mid-level technicians. Operate, monitor, and maintain VMware-based virtualization platforms in VCSP and ECP environments (v Sphere, v Center, NSX, v SAN, and VMware Cloud Foundation). Handle incidents, service requests, changes, and problems in 1st and 2nd level support according to ITIL processes. Manage VCSP licenses, including administration, assignment, and issuance of VMware/VCSP licenses. Analyze monitoring, log, and performance data using tools such as Aria Operations, Aria Logs, and Zabbix. Execute maintenance, patching, and lifecycle activities, including upgrades, updates, and health checks. Support the operation of backup and disaster recovery solutions (e.g. Veeam). Collaborate with vendor support (Broadcom) and support the onboarding of new customers. Maintain operational, licensing, and process documentation. Interact regularly and professionally with customers to align requirements, communicate status updates, and ensure high service quality. Participate in a 24/7 on-call rotation after the onboarding period.<br>Profile Several years of practical experience operating complex VMware/VCF environments in a Managed Services environment. Experience in technical team leadership or as a Senior/Lead Engineer. Strong analytical, prioritization, and decision-making skills in incident and escalation situations. Very good understanding of service processes, SLAs, and ITIL. Strong sense of ownership and responsibility for the stability, security, and cost-efficiency of managed platforms. Ability and willingness to act as a technical point of contact and role model for the team. Completed IT-related vocational training (e.g. IT Specialist for System Integration) or a comparable qualification. Hands-on experience operating VMware infrastructures, ideally in a Managed Services environment. Solid knowledge of VMware v Sphere and good working knowledge of NSX and v SAN. Experience with, or interest in, license management. Confident use of ticketing systems (e.g. Jira) and ITIL-aligned processes. Knowledge of monitoring and logging tools such as VMware Aria Suite and Zabbix. Team-oriented mindset, structured way of working, and strong communication skills. Strong customer and service orientation with clear, professional communication skills, even in highly technical situations. Very good English skills; German is an advantage.<br>Why Join Us? Work with cutting-edge cloud technologies alongside a high-performing team. Influence technical decisions and contribute to engineering best practices. Enjoy a respectful environment with open communication, teamwork, and opportunities for growth. Benefit from competitive compensation, attractive benefits, and a remote-first working model.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role summary<br><br>As an Associate Engineer of IT Operations, you will be responsible for configuring and maintaining the company’s IT infrastructure across multiple sites, providing second-line (L2) support, and collaborating with team members to deliver high-quality IT services. You will handle the complete configuration of network devices, including firewalls, and ensure seamless IT operations across stores, warehouses, and other locations. Additionally, you will work closely with L1/L2/L2 IT teams. The Associate Engineer will also contribute to IT projects, troubleshooting, and ensuring the continuous operation of IT systems, including network infrastructure, CCTV systems, and cloud services.<br><br>The Following Experience Is Relevant To Us<br><br>IT Support & Troubleshooting:<br><br>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate Major Incidents (P1/P2) / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the t Mart IT Operations team.<br><br>Network Administration<br><br>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of Active Directory, email accounts, and cloud services. Monitor and troubleshoot internet connectivity, VPN issues, and network performance.<br><br>New Site Deployments & IT Infrastructure Maintenance<br><br>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. And a valid driving license is required to visit the locations.<br><br>CCTV & Security Systems Support<br><br>Configure, maintain, and troubleshoot CCTV systems, ensuring their operational continuity and security compliance. Ensure proper storage and retrieval of video recordings in line with company guidelines.<br><br>Documentation & Process Improvement<br><br>Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.<br><br>Cross-Team Collaboration & Stakeholder Engagement<br><br>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.<br><br>Skills Required<br><br>Basic knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Ability to work flexible timing and perform after-hours tasks when required. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).2-4 years of experience in IT support, network administrator, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, Comp TIA Network+) are highly desirable. Proficiency in troubleshooting Windows and Linux systems, network devices, and security tools. ITIL Foundation Certified (V3 / V4) - Preferred

Company Description Elite Advisories W. L. L. is a boutique management consulting firm dedicated to strategic clarity and advanced risk management as the basis for sustainable corporate success. The firm goes beyond standard advisory services, providing executive-level guidance informed by more than a decade of experience in high-stakes operations, logistics, and global safety standards. Elite Advisories focuses on strategic risk and resilience, operational excellence, and executive and governance advisory for clients across the region. The team helps organizations identify hidden risks, streamline complex operations, and align long-term strategy with ethical leadership. Its commitment is to integrity, measurable results, and close collaboration with leadership teams to implement decisive strategies that drive growth and safeguard the future. Project Overview We are seeking an expert Cement Process Consultant with deep operational experience in the Middle East/Africa region to audit, troubleshoot, and optimize our cement ball mill grinding circuit. The primary objective is to eliminate mechanical and process bottlenecks, stabilize operation, and increase overall hourly throughput (TPh) while maintaining target product fineness (Blaine/residue). Duration: Short-term target assignment (1 week for audit, baseline, and implementation blueprint) Reporting to: Managing Consultant - Elite Advisories W. L. L. Scope of Work & Core Responsibilities1. Field Audit & Internal Mill Inspection (Downtime) Conduct a comprehensive physical inspection during a scheduled mill shutdown ("crash stop" or "stop-on-load" analysis) to evaluate internal conditions. Measure and evaluate the ball charge filling degree (q) and the longitudinal ball size distribution in both compartments. Inspect the mechanical integrity and open area of the first-compartment liners (lifting), intermediate diaphragm, discharge grate, and activating/classifying liners in the second compartment. Verify internal material loading, coating tendencies on grinding media, and structural signs of over-grinding or material cushioning.2. Circuit Process Diagnostics (On-Load Operations) Perform full process sampling across the circuit (mill feed, mill discharge, separator rejects, and final product). Calculate core circuit KPIs, including circulating load ratio (CLR), tromp curve (separator bypass and cut size d50, and mill ventilation velocity. Assess the impact of raw material variations (clinker hardness/temperature, gypsum purity, and moisture levels of additives like limestone, slag, or pozzolan). Evaluate the current dosing and efficacy of grinding aids/performance enhancers.3. Optimization & Parameter Tuning Optimize the air classifier/separator settings (rotor speed, fan air volume, and damper positions) to sharpen the particle size distribution (PSD) and reduce the return of fines to the mill. Re-engineer the grinding media sorting (ball grading) based on current clinker grindability parameters (Bond Work Index tests). Optimize mill ventilation (draft) to ensure proper material transport, moisture evacuation, and internal cooling without pulling unground grits into the venting system. Specific Outputs & Deliverables The consultant is expected to deliver tangible, highly technical outputs divided into three distinct milestones:Phase 1: Baseline & Diagnostic Report (End of Week 1) Technical Audit Report: A detailed breakdown of current circuit performance, including calculated circulating loads, separator efficiency curves (Tromp Curves), and specific power consumption (k Wh/t). Internal Inspection Log: A mapped blueprint of the mill's internals, identifying worn diaphragms, blinded grates, or misaligned ball grading profiles. Phase 2: Actionable Optimization Blueprint (End of Week 2) Grinding Media Re-Grading Matrix: A precise, engineered spreadsheet detailing the exact metric tonnage and size distribution of grinding balls (e.g., proportion of 90mm to 30mm media) required for optimal impact and attrition. Separator Tuning Protocol: A step-by-step operational matrix charting recommended separator fan speeds and air volumes corresponding to specific product grades. Mill Ventilation & Heat Balance Sheet: Calculations showing required air velocity updates to control internal temperatures (keeping mill discharge below 110C-115C to prevent gypsum dehydration). Phase 3: Close-Out & Performance Verification (End of Assignment) Standard Operating Procedures (SOPs): Updated control-room guidelines for localized operators on managing circuit stable-run metrics, adjusting parameters for alternative raw materials, and detecting early signs of mill flushing or plugging. Final KPI Verification Dashboard: A comparative analysis proving the achieved improvements against initial baselines, specifically highlighting:Percentage increase in hourly production (tph). Reduction or stabilization of specific energy consumption (k Wh/t). Optimization of the product Blaine / Residue on 45 µm and 90 µm sieves. Required Qualifications & Competencies Experience: Minimum 15+ years of hands-on process engineering experience specifically within heavy dry-process cement plants across Egypt, the GCC, or North Africa. Track Record: Proven history of successfully increasing ball mill productivity by at least 5–10% through non-CAPEX process adjustments (tuning, ball grading, separator optimization). Technical Expertise: Masterful command of cement grinding mechanics, closed-circuit process calculations, and the operational quirks of legacy or modern high-efficiency air separators (e.g., O-Sepa, Sepax, or similar). Languages: Fluent in English (essential for close communication with local plant operators, maintenance teams, and control-room staff) and professional executive reporting.

About the Opportunity<br>A Confidential Family Office is seeking an exceptional Director of Private Residence & Household Operations to lead the management of a prestigious private residence and deliver world-class household operations.<br>This is a senior leadership role for an experienced professional who combines the standards of luxury hospitality, private estates, and family office operations. The successful candidate will build, lead, and continuously improve a high-performing household team while ensuring every aspect of the residence operates with excellence, discretion, and efficiency.<br>Success in this role requires outstanding leadership, operational expertise, attention to detail, service excellence, and the ability to create an exceptional private living experience for the family and their guests.<br>Key Responsibilities<br>Leadership & Operations<br>• Lead all day-to-day private residence and household operations.• Build, recruit, train, and develop a high-performing household team.• Establish and maintain world-class Standard Operating Procedures, service standards, and operating routines.• Promote a culture of excellence, professionalism, accountability, discretion, and continuous improvement.• Ensure all household departments operate smoothly, efficiently, and to luxury service standards.<br>Household Management<br>Oversee all household departments, including:<br>• Housekeeping• Laundry• Chefs and kitchen operations• Drivers• Maintenance• Security• Garden and outdoor services• External contractors and service providers<br>Residence & Estate Management<br>• Ensure the residence is maintained to impeccable luxury standards at all times.• Oversee maintenance, inventories, purchasing, budgets, and vendor relationships.• Coordinate preventive maintenance, renovations, upgrades, and special projects.• Manage one or multiple private residences as required.• Ensure all household assets, supplies, equipment, and facilities are properly managed and maintained.<br>Hospitality & Lifestyle<br>• Deliver five-star hospitality standards for the family and their guests.• Coordinate VIP visits, private events, formal occasions, and official functions.• Support family travel logistics and operational planning when required.• Ensure the highest standards of privacy, etiquette, presentation, and service.• Anticipate family and guest requirements with professionalism and discretion.<br>Reporting & Performance<br>• Prepare operational reports for the Family Office.• Monitor budgets, operational performance, service quality, and team efficiency.• Recommend and implement continuous operational improvements.• Maintain accurate records, schedules, inventories, supplier lists, and household documentation.<br>Ideal Candidate<br>We are seeking an exceptional leader who demonstrates:<br>• Executive presence and professional maturity.• Outstanding leadership and people management skills.• Extensive operational management experience.• Exceptional organisational and planning abilities.• Strong financial awareness and budget management experience.• Excellent communication and interpersonal skills.• Outstanding attention to detail.• Absolute professionalism, discretion, integrity, and confidentiality.• Excellent spoken and written English.• Willingness to relocate to Cairo, Egypt.• Availability for international travel.• Flexibility to support family requirements when needed.<br>International candidates are strongly encouraged to apply.<br>Professional Experience<br>Candidates should have 10–15 years of progressive leadership experience managing:<br>• Luxury private residences• Family offices• Royal households• Ambassador or embassy residences• Private estates• Ultra-luxury hospitality operations• Luxury hotels, resorts, or serviced residences<br>Experience with internationally recognised luxury brands such as Four Seasons, Ritz-Carlton, Mandarin Oriental, Rosewood, Aman, Fairmont, Kempinski, St. Regis, Dorchester Collection, or similar organisations will be considered a significant advantage.<br>Required Qualifications & Experience<br>• Bachelor’s degree required.• 10–15 years of relevant leadership experience.• Strong background in luxury hospitality, private residence management, estate management, household operations, facilities management, or family office operations.• Proven experience leading household, hospitality, facilities, or operations teams.• Fluent English is required.• Arabic is preferred but not mandatory.• Willingness to relocate to Cairo, Egypt.• Availability for international travel.<br>What We Offer<br>• Highly competitive international compensation package.• Relocation assistance.• Accommodation provided, if applicable.• Medical insurance.• Annual flight tickets.• Paid annual leave.• Long-term leadership opportunity within a Confidential Family Office.• International travel opportunities.• Professional and respectful working environment.• The opportunity to build and lead a world-class private household operation.<br>Confidentiality<br>Due to the private nature of this position, the highest standards of professionalism, discretion, integrity, and confidentiality are essential.<br>How to Apply<br>Interested candidates are invited to submit:<br>• Updated CV• Brief cover letter• Current location• Earliest availability• Salary expectations<br>Only shortlisted candidates will be contacted. All applications will be treated with the strictest confidence.<br>Work Conditions<br>Location: Cairo, Egypt Workplace: On-site Employment Type: Full-time Seniority Level: Director level or Mid-Senior level Travel: International travel may be required

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Banquet Operations<br>• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).<br>• Applies knowledge of all laws, as they relate to an event.<br>• Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory.<br>• Ensures accurate customer billing for banquet events.<br>• Ensures coordination and execution throughout the event.<br>• Attends pre-conference meetings to ensure specifications of the group event are well executed.<br>• Ensures function space and corresponding heart of the house areas are cleaned and maintained.<br>• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.<br>Leading Banquet Team<br>• Attends and participates in all pertinent meetings.<br>• Leads shifts and actively participates in the servicing of events.<br>• Leads discussions to review scheduled events and proactively avoid service challenges and failures.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing Profitability<br>• Assists team in developing lasting relationships with groups to retain business and increase growth.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Anticipates guests' needs and responds promptly.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Ensures property policies are administered fairly and consistently.<br>• Monitors and manages the payroll function.<br>• Schedules banquet service staff to forecast and service standards, while maximizing profits.<br>• Ensures employees are treated fairly and equitably.<br>• Effectively schedules to business demands and for tracking of employee time and attendance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Sets goals and delegates tasks to improve departmental performance.<br>• Provides additional training to employees of other departments when additional assistance is needed for larger functions.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><span><strong><span>Role Description, Purpose &amp; Accountabilities</span></strong></span></p><br><br><br><p><span>We are seeking a highly organised and proactive Teaching Operations Coordinator to provide key coordination and logistical support that ensures the smooth and efficient running of our teaching operation.</span></p><br><br><br><p><span>In this role, you will deliver a range of administrative and customer services in line with corporate procedures, helping to maximise quality, continuity and efficiency. You will support student registration, customer care and re-registration processes, ensuring compliance with organisational policies and high standards of teaching, learning and service delivery. Responsibilities will include maintaining accurate customer and financial records, preparing routine and non-standard documentation, reports and reconciliations, and carrying out basic analysis to support process improvement.</span></p><br><br><br><p><span>You will be a key point of contact for customer enquiries, providing excellent service while escalating complex issues appropriately. You will proactively identify and communicate risks that may affect teaching delivery or the customer experience, including complaints, resourcing challenges and logistical or technical difficulties. Working closely with colleagues and external suppliers, you will coordinate activities, services and events, ensuring they run smoothly and effectively.</span></p><br><br><br><p><span>The successful candidate will understand and follow risk management and compliance procedures, including safeguarding, security, financial controls and data handling requirements. You will also manage small-scale resources, ensure materials and equipment are available when needed, and effectively plan, prioritise and coordinate work to meet changing demands and agreed quality and service standards.</span></p><br><br><br><p><span><strong><span>Qualifications &amp; Experience</span></strong></span></p><br><br><br><p><span><strong><span>Essential</span></strong></span></p><br><br><ul><li><span>Bachelor’s degree in administrative management, Human Resources, or a related field</span></li><li><span>Experience in a customer focused environment. </span></li><li><span>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</span></li></ul><br><p><span><strong><span>Desirable</span></strong></span></p><br><br><ul><li><span>Operational Management</span></li><li><span>Process Improvement </span></li><li><span>Communication</span></li><li><span>Basic understanding of risk, compliance, and confidentiality procedures.</span></li><li><span>Experience in logistics, event coordination, or regulated service delivery </span></li></ul><br><br><p><span><strong><span>Important Information</span></strong></span></p><br><br><br><ul><li><span><strong><span>Location:</span></strong><span>&nbsp;the position is based in Cairo - <strong>6th October Area</strong>, Egypt</span></span></li><li><span><strong><span>Contract Hours:</span></strong><span>&nbsp; full time, 7.5 h a day, shift-based in school times, weekend is rotatable</span></span></li><li><span><strong><span>Contract Type</span></strong><span>:&nbsp;full-time, 12 months renewable fixed-term contract. </span></span></li><li><span><strong><span>Salary:</span></strong><span>&nbsp;EGP 16,667/month</span></span></li><li><span><strong><span>Benefits:</span></strong><span>&nbsp;21 annual leave days plus public holidays, medical insurance (full cover), social insurance as per local regulations </span></span></li><li><span><strong><span>Right to Work:</span></strong><span>&nbsp;The candidates must have legal right to live and work in Egypt.</span></span></li><li><span><strong><span>Background Screening:</span></strong><span>&nbsp;all successful candidates are obliged to undergo comprehensive background screening and Police Check</span></span></li><li><span><strong><span>Closing Date:</span></strong><span>&nbsp;6th August 2026</span></span></li><li><span><strong><span>Interviews:</span></strong><span> planned 17-18th August 2026</span></span></li></ul><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>

<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li> Shift system: Morning only</li><li>Benefits: health insurance, social insurance, overtime</li></ul>

Experience in accounts management and auditing from 5 to 15 years<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning only</li><li>Benefits: health insurance, social insurance, overtime</li></ul>

<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shifts: morning and evening</li><li>Benefits: social insurance, overtime</li></ul>

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<strong>Responsibilities and duties:</strong><br>Cost management and monitoring:<br>

<em><strong>- Regional Sales Manager (External Sales)</strong></em><br><strong>* Products: Home appliances<br></strong><br><em><strong>* Responsibilities:</strong></em><br>