Navigation Officer Jobs in Egypt

<p>We are seeking a skilled and detail-oriented Medical Claims Officer to join our team. The Medical<br>Claims Officer will be responsible for performing technical audits on medical claims, evaluating<br>claims for eligibility, and reviewing claims to ensure that all required information is included. The<br>ideal candidate should have a strong medical background, be highly organized, detail-oriented,<br>and possess strong communication and interpersonal skills. They should be able to work<br>effectively as part of a team and manage a high volume of claims while maintaining a high level<br>of accuracy and productivity. These activities should adhere to the organization’s agreed policies,<br>procedures, and guidelines.<br><br><strong>Role:-</strong></p><ul><li><p>Perform technical audits on medical claims and assess their eligibility to ensure that they<br>meet policy guidelines.</p></li><li><p>Review claims to ensure that all required information is included.</p></li><li><p>Perform accurate and timely data entry of claim processing.</p></li><li><p>Ensure that all claims’ printouts are extracted from the system properly</p></li><li><p>Maintain a high level of accuracy and productivity while meeting established performance<br>metrics and quality standards.</p></li><li><p>Work collaboratively with colleagues in a team environment to achieve shared goals.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in pharmacy</p></li><li><p>2+ Years of experience in a similar field</p></li><li><p>Good interpersonal and negotiation skills.</p></li><li><p>Ability to handle stress and work in a fast-paced environment.</p></li><li><p>Detail-oriented and Strong organizational skills to prioritize workload effectively.</p></li><li><p>Ability to work independently and as part of a team.</p></li><li><p>Ability to meet tight deadlines.</p></li><li><p>Fluency in English, both written and spoken</p></li><li><p>Proficiency in Microsoft Office (Specially Excel) and other relevant software applications.</p></li></ul><p></p>

<p><strong>Join our dynamic team in Suez, Egypt as an Officer - Dispatch!</strong> We are seeking a highly motivated and experienced individual to play a crucial role in our logistics operations. This is an exciting opportunity to contribute to a fast-paced environment and make a real impact on our supply chain.</p><p><strong>As an Officer - Dispatch, you will:</strong></p><ul><li><p>Coordinate and manage the dispatching of trucks and drivers to ensure timely and efficient delivery of goods.</p></li><li><p>Utilize your strong <strong>problem-solving skills</strong> to resolve any issues that may arise during the dispatch process.</p></li><li><p>Maintain accurate records of all dispatch activities and ensure compliance with all relevant regulations.</p></li><li><p>Collaborate with our <strong>warehousing management</strong> team to optimize inventory flow.</p></li><li><p>Communicate effectively with drivers, customers, and other stakeholders to provide exceptional service.</p></li><li><p>Employ excellent <strong>time management</strong> to meet deadlines and prioritize tasks effectively.</p></li></ul><p><strong>We offer:</strong></p><ul><li><p>A competitive salary and benefits package.</p></li><li><p>Opportunities for professional growth and development within the company.</p></li><li><p>A supportive and collaborative work environment.</p></li><li><p>The chance to work on challenging and rewarding projects that make a difference.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor's Degree</strong> in Logistics, Supply Chain Management, or a related field.</p></li><li><p><strong>3-5 years of experience</strong> in dispatching, preferably in the trucking industry.</p></li><li><p>Proven experience in <strong>dispatch coordination</strong>.</p></li><li><p>Strong <strong>problem-solving</strong> and decision-making skills.</p></li><li><p>Solid understanding of <strong>warehousing management</strong> principles.</p></li><li><p>Excellent <strong>time management</strong> and organizational skills.</p></li><li><p>Proficiency in <strong>logistics management</strong> and <strong>supply chain optimization</strong>.</p></li><li><p>Excellent <strong>communication skills</strong>, both written and verbal.</p></li><li><p>Knowledge of <strong>inventory management</strong> techniques.</p></li><li><p>Familiarity with <strong>transportation planning</strong> and regulations.</p></li><li><p>Ability to analyze data and generate reports to improve efficiency.</p></li><li><p>Understanding of <strong>regulatory compliance</strong> in logistics.</p></li></ul><p></p>

<p>The HSE Officer will be responsible for supporting the HSE Supervisor in implementing the club's Health, Safety, and Quality culture across employees and members by conducting safety inspections, identifying hazards, and implementing corrective actions. The HSE Officer will also assist in the development and implementation of HSE policies and procedures, monitor employee compliance</p><p><strong>What do we expect from you:&nbsp;</strong></p><p><strong>Key responsibilities:</strong></p><ul><li>Conduct daily safety inspections across the club facilities, identifying hazards and implementing corrective actions.</li><li>Assist in the development and implementation of HSE policies and procedures.</li><li>Conduct safety training sessions for new and existing employees.</li><li>Maintain accurate records of safety training, safety incidents and safety equipment.</li><li>Assist in the investigation and reporting of safety incidents.</li><li>Monitor employee compliance with safety procedures.</li><li>Maintain up-to-date knowledge of safety legislation and regulations.</li><li>Conduct and report on safety audits and inspections.</li><li>Communicate safety issues to the HSE Supervisor and the relevant department managers.</li><li>Assist in the development of safety policies and procedures for special events.</li><li>Assist in the creation of emergency response procedures and protocols.</li><li>Other duties as assigned by the HSE Supervisor.</li></ul><p><strong>Reporting:</strong></p><ul><li>Incident reports: documenting any incidents that occur within the club.</li><li>Accident reports: documenting any accidents or injuries that occur within the club.</li><li>Risk assessments and near miss reports: identifying and evaluating potential hazards and implementing measures to mitigate them.</li><li>Safety inspections: checking that equipment and facilities are in good condition and comply with safety standards.</li><li>Training records: documenting employee and player safety training and certification.</li></ul>

<h2>Office Manager to Chief Area Officer – Egypt &amp; Africa</h2><h2>Overview</h2><p>We are seeking a highly organized, proactive, and professional Office Manager to provide comprehensive executive and administrative support to the Chief Area Officer (CAO) – Egypt &amp; Africa. This role is critical in ensuring the smooth coordination of executive activities, managing priorities, facilitating communication across departments and regions, and supporting the execution of key business initiatives.</p><p>The ideal candidate will be a detail-oriented professional with exceptional organizational, communication, and coordination skills, capable of managing multiple priorities in a fast-paced business environment.</p><h2>Key Responsibilities</h2><h3>Executive Support</h3><ul><li>Manage the Chief Area Officer’s calendar, appointments, meetings, and daily schedule.</li><li>Coordinate and prioritize incoming requests, correspondence, and communications.</li><li>Organize internal and external meetings, including preparing agendas, presentations, meeting materials, and minutes.</li><li>Handle confidential information and sensitive business matters with discretion and professionalism.</li></ul><h3>Coordination &amp; Follow-Up</h3><ul><li>Act as a liaison between the CAO and internal departments across Egypt and Africa operations.</li><li>Follow up on action items, business initiatives, and strategic projects to ensure timely execution.</li><li>Track deliverables and coordinate with stakeholders to support business objectives.</li><li>Facilitate communication between management and cross-functional teams.</li></ul><h3>Reporting &amp; Documentation</h3><ul><li>Prepare reports, presentations, executive summaries, and business correspondence.</li><li>Maintain organized records, files, and documentation related to executive activities.</li><li>Support the CAO with information gathering, meeting preparation, and follow-up reporting.</li></ul><h3>Office &amp; Administrative Excellence</h3><ul><li>Ensure smooth day-to-day operation of the executive office.</li><li>Improve administrative processes and workflows to enhance efficiency and productivity.</li><li>Support special projects and additional assignments as directed by the CA</li></ul>

<p><br></p><p>Why This Opportunity Matters</p><p>The challenge isn't simply to make the platform look polished. It's to make complexity understandable. You'll help shape how learners, educators, authors, and administrators interact with large amounts of dynamic information. You'll design experiences that remain clear when data is incomplete, content varies dramatically in length, datasets grow, and users move between different levels of detail. You'll work closely with the Founder and Frontend Engineer, giving you direct influence over product direction and the way complex ideas become real, usable experiences.</p><p>What You'll Own</p><p>You'll take ownership of product design across the learner experience, administrator and authoring systems, and marketing website. Your work will include:</p><ul><li>Turning complex knowledge graphs and data structures into interfaces that non-technical users can understand confidently.</li><li>Defining information hierarchy, interaction patterns, responsive behavior, visual systems, and edge cases.</li><li>Designing meaningful data visualizations for relationships, progression, mastery, trends, distributions, and comparisons.</li><li>Creating visualization systems where color, data encoding, legends, and navigation remain consistent across different views.</li><li>Designing experiences that work with everything from a handful of items to hundreds or thousands of relationships.</li><li>Accounting for real-world API behavior, including missing data, long content, empty states, loading states, errors, overflow, and variable datasets.</li><li>Building scalable design systems with reusable components, tokens, states, variants, responsive rules, documentation, and accessibility considerations.</li><li>Creating rapid interactive prototypes using HTML/CSS/JavaScript, Framer, or similar tools to validate ideas before implementation.</li><li>Providing clear design annotations and handoffs that engineers can implement asynchronously.</li><li>Collaborating directly with the Founder on product direction and with frontend engineering within a defined API boundary.</li><li>Testing designs with real users and iterating based on evidence rather than internal opinions alone.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>What Makes You Successful</h2><p>You'll thrive in this role if you combine strong visual judgment with genuine product thinking. We're particularly interested in designers who:</p><ul><li>Have strong proficiency in Figma and experience designing products that have actually shipped.</li><li>Understand data visualization beyond simply selecting a chart type; you know when a visualization communicates effectively and when it can mislead.</li><li>Have experience with complex visualizations such as network/graph structures, multivariate comparisons, temporal trends, or distributional views.</li><li>Can design for real dynamic content rather than relying on perfectly controlled mock data.</li><li>Think through edge cases and interaction states before engineering has to ask for them.</li><li>Understand responsive design and the realities of constrained hardware and performance environments.</li><li>Have practical knowledge of WCAG AA accessibility standards.</li><li>Are comfortable working with APIs, technical constraints, and frontend engineers.</li><li>Can prototype with HTML/CSS/JavaScript, Framer, or similar technologies.</li><li>Care about typography, hierarchy, density, motion, color, interaction, and the details that make a product feel exceptional.</li><li>Validate your work with real users and can explain decisions through user and product outcomes.</li></ul><p>A technical, frontend, creative coding, illustration, animation, photography, or visual design background can all be valuable here.</p><p>AI &amp; Modern Design Practice</p><p>AI is part of the modern design workflow, and our client is interested in designers who use it thoughtfully. You may work with tools such as Cursor, ChatGPT, GitHub Copilot, Claude, Midjourney, or AI-powered design and prototyping tools. What matters isn't how many tools you've tried. We want to see how you've used AI to materially improve your speed, quality, exploration, research, prototyping, or production workflow.</p>

<p><br></p><p>This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps for iOS, Android, or both, using native or cross-platform frameworks.</p><p>Key Responsibilities</p><ul><li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li><li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li><li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li><li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li><li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li><li>Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.</li><li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li></ul><p>We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</p><p>Technical Skills (Essential)</p><ul><li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li><li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li><li>Experience integrating REST APIs, handling async data, and managing local storage.</li><li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li><li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li><li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li><li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li></ul><p>Additional requirements</p><ul><li>Strong attention to detail and commitment to performance, stability, and platform polish.</li><li>Self-directed work ethic with the ability to ship complete mobile features independently.</li><li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p>On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p><p>Why this freelance opportunity might be a great fit for you?</p><ul><li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li><li>Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.</li><li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 3 years of relevant experience in mobile app development (required).</li><li>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</li><li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.</li><li>Strong attention to detail, performance awareness, and the ability to work independently are essential.</li><li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>About the Role</p><br><p>The Client supports Executive NielsenIQ retail FMCG clients by providing data analysis, responding to client inquiries, and ensuring timely delivery of reports and solutions. <strong>This role is ideal for individuals starting their career in data analytics and client services, offering opportunities to develop expertise in retail measurement and client relationship management.</strong></p><br><p>Key Responsibilities</p><br><p>· Support a portfolio of FMCG retail clients in Egypt.</p><br><p>· Learn and become proficient in NielsenIQ Discover and other analytical tools.</p><br><p>· Assist clients with basic platform navigation and data-related inquiries.</p><br><p>· Conduct preliminary investigations into data quality issues and escalate when necessary.</p><br><p>· Collaborate with Operations, Commercial, and Reporting teams to ensure successful project completion.</p><br><p>· Respond to client requests in a professional and timely manner.</p><br><p>· Monitor project timelines and follow up with internal stakeholders.</p><br><p>· Prepare standard reports and basic analytical insights.</p><br><p>· Maintain high levels of client satisfaction through effective communication and follow-through.</p><br><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<p><h4>After sales support – policy administrator</h4> <p>The after sales support – policy administrator manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p> <h4>Key responsibilities / what you do:</h4> <ul> <li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li> <li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert—etc.) and any further medical inquiries.</li> <li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients’ preset standard of service and avoid any claims’ leakage.</li> <li>Issues periodic or daily report on performance.</li> <li>Meets further complex requirements, such as new enhancements.</li> <li>Keeps accurate records on the various activities for internal and external review.</li> </ul> <p><strong>AI readiness</strong><br> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Key requirements / what you bring:</h4> <ul> <li>Bachelor’s degree (medical background is a plus)</li> <li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement</strong><br> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits / what we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>Position Title:</strong> Hardware Quality Assurance &amp; Control Engineer</p> <p> <strong>Location:</strong> Alexandria</p> <p> <strong>Clearance Requirement</strong>: Requires US Citizenship/Must be clearable</p> <p> <strong>Employment type:</strong> Full Time</p> <p>Research Innovations, Inc. (RII) is breaking through the big, slow status quo with transformative technology that fundamentally improves the world. We build advanced software solutions for government and military missions, applying agile development and user-centered design to solve complex, mission-critical problems.</p> <p>As a Hardware Quality Assurance &amp; Control Engineer supporting Dragonfly Systems, you will be responsible for ensuring the quality, reliability, configuration control, and mission readiness of Dragonfly hardware products throughout the manufacturing lifecycle. You will serve as the quality authority from incoming inspection through final customer delivery, working closely with engineering, operations, supply chain, and production teams to maintain compliance with military standards, improve manufacturing processes, and drive continuous product quality improvements. This role is critical to scaling Dragonfly production while maintaining the performance, ruggedization, and operational reliability required by defense and national security customers.</p> </div> <div> <div> WHAT YOU WILL BE DOING <div> <div> <div> <p> <strong>Incoming Inspection &amp; Component Acceptance</strong> </p> <ul> <li> <p>Inspect and verify incoming hardware components, subassemblies, and critical system elements against procurement specifications and approved engineering baselines.</p> </li> <li> <p>Validate component revision levels, serial numbers, firmware versions, and configuration data prior to production integration.</p> </li> <li> <p>Identify, document, and disposition incoming non-conformances while coordinating resolution efforts with vendors, procurement, and engineering teams.</p> </li> <li> <p>Maintain traceability records and quality documentation for all incoming hardware and materials.</p> </li> </ul> <strong>Assembly &amp; Integration Quality Oversight</strong> <ul> <li> <p>Monitor and audit assembly workmanship for cable harness fabrication, RF interconnects, power distribution systems, and subsystem integration activities.</p> </li> <li> <p>Verify proper connector installation, cable routing, torque specifications, and assembly processes to ensure system reliability in operational environments.</p> </li> <li> <p>Inspect thermal management and active cooling installations for proper fitment, airflow performance, and mechanical integrity.</p> </li> <li> <p>Perform and witness first-article inspections for new hardware configurations, manufacturing processes, and product revisions.</p> </li> </ul> <strong>Functional Testing &amp; RF Verification</strong> <ul> <li> <p>Conduct and oversee post-assembly system verification and functional checkout activities.</p> </li> <li> <p>Verify system startup, tuner operation, SDR functionality, RF signal paths, channel alignment, and antenna integration performance.</p> </li> <li> <p>Confirm GPS, navigation, timing, and synchronization functionality across integrated systems.</p> </li> <li> <p>Support RF performance validation, including bandwidth, tuner configuration, and signal collection performance requirements.</p> </li> <li> <p>Ensure integrated hardware and software systems meet acceptance criteria prior to customer delivery.</p> </li> </ul> <strong>Compliance, Testing &amp; Final Acceptance</strong> <ul> <li> <p>Maintain documentation supporting compliance with customer-required military and environmental standards.</p> </li> <li> <p>Coordinate environmental, stress, acceptance, and qualification testing activities with engineering teams.</p> </li> <li> <p>Identify and escalate manufacturing or integration practices that could impact ruggedization, EMI/EMC performance, or certification compliance.</p> </li> <li> <p>Execute final acceptance test procedures (ATP) and verify complete system functionality prior to shipment.</p> </li> <li> <p>Validate system configuration, labeling, documentation, packaging, and shipment readiness.</p> </li> </ul> <strong>Quality Systems &amp; Continuous Improvement</strong> <ul> <li> <p>Initiate, investigate, and manage Non-Conformance Reports (NCRs) throughout production and testing activities.</p> </li> <li> <p>Lead root cause investigations and drive corrective and preventive actions (CAPA) with cross-functional teams.</p> </li> <li> <p>Maintain quality metrics and provide reporting on production yield, defect trends, field returns, and quality performance indicators.</p> </li> <li> <p>Develop and maintain inspection procedures, work instructions, quality checklists, and test documentation.</p> </li> <li> <p>Support configuration management activities by ensuring engineering changes and product revisions are accurately reflected in manufacturing documentation.</p> </li> <li> <p>Participate in design reviews and manufacturability assessments to improve future product quality and production scalability.</p> </li> </ul> </div> </div> </div> </div> </div> <div> <div> WHAT YOU HAVE DONE <div> <div> <div> <ul> <li> <p>5+ years of experience in Quality Assurance, Quality Control, Manufacturing Quality, or Hardware Test within defense, aerospace, telecommunications, electronics, or related industries.</p> </li> <li> <p><br></p></li></ul></div></div></div></div></div><div> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <div> </div> <div> </div> <p> <strong>Role Overview</strong> </p> <p> <strong>The Customer Service Agent</strong> will serve as the frontline of the support team, handling inbound customer inquiries via phone and email while delivering seamless resolutions for U.S.-based customers. The Customer Service Agent will navigate multiple internal systems to manage order-related issues, shipping concerns, and escalations in line with established SLAs and SOPs. This is a Tier 1 support role with clearly defined escalation paths and robust onboarding support.</p> <div> </div> <div> </div> <p> <strong>Location</strong> </p> <p>Fully Remote (Work from Home) | 9 AM - 5 PM EST</p> <div> </div> <div> </div> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Customer Support &amp; Communication</strong> </p> <ul> <li> <p>Handle inbound customer inquiries via phone and email with professionalism and efficiency</p> </li> <li> <p>Assist customers with order tracking, shipping updates, returns, exchanges, and product questions</p> </li> <li> <p>Process cancellation and modification requests in a timely manner with particular urgency on Mondays to address weekend ticket backlog</p> </li> <li> <p>Maintain a positive customer experience aligned with brand standards at all times</p> </li> </ul> <div> </div> <p> <strong>Systems &amp; Tools Navigation</strong> </p> <ul> <li> <p>Navigate multiple platforms simultaneously including <strong>CRM</strong>, <strong>ERP</strong>, <strong>WMS</strong>, and website backend to resolve customer issues efficiently</p> </li> <li> <p>Document all customer interactions accurately in <strong>Zendesk</strong> or the designated ticketing system</p> </li> <li> <p>Utilize <strong>Microsoft Office</strong> and standard computer tools as part of daily workflow</p> </li> </ul> <div> </div> <p> <strong>Logistics &amp; Claims Management</strong> </p> <ul> <li> <p>File claims with carriers including <strong>FedEx</strong>, <strong>UPS</strong>, and <strong>USPS</strong> for damaged or lost shipments</p> </li> <li> <p>Create shipping labels and support logistics-related tasks as needed</p> </li> <li> <p>Coordinate with internal teams to follow up on open carrier cases</p> </li> </ul> <div> </div> <p> <strong>SLA Adherence &amp; Escalation</strong> </p> <ul> <li> <p>Meet established SLA targets: first reply within 8 business hours; full resolution within 24 48 hours</p> </li> <li> <p>Escalate complex or unresolved cases to Tier 2 on-site supervisor team following established protocols</p> </li> <li> <p>Work closely with the supervisor and internal escalation team to maintain service quality</p> </li> </ul> <div> </div> <div> </div> <p> <strong>Qualifications Experience</strong> </p> <ul> <li> <p> <strong>2+ years</strong> of customer service experience with demonstrated, hands-on experience handling live phone calls this is non-negotiable</p> </li> <li> <p>Proven experience working with a <strong>CRM platform</strong> (<strong>Zendesk</strong> preferred; any comparable tool is acceptable)</p> </li> <li> <p>Experience managing multiple software systems simultaneously in a customer-facing environment</p> </li> <li> <p>Familiarity with <strong>ERP systems</strong> such as <strong>NetSuite</strong> or <strong>SAP</strong> is a strong plus</p> </li> <li> <p>Experience with <strong>WMS (Warehouse Management Systems)</strong> or order management platforms is advantageous</p> </li> <li> <p>Prior experience supporting U.S. customers, with familiarity with U.S. customer service expectations, is a strong plus</p> </li> <li> <p>Experience filing carrier claims or coordinating with logistics providers (<strong>FedEx</strong>, <strong>UPS</strong>, <strong>USPS</strong>) is a plus</p> </li> <li> <p>Familiarity with <strong>Shopify</strong> or similar e-commerce platforms is a plus</p> </li> </ul> <div> </div> <p> <strong>Qualifications Skills</strong> </p> <ul> <li> <p> <strong>Strong attention to detail</strong> capable of managing multiple systems and tasks simultaneously without errors</p> </li> <li> <p> <strong>Calm under pressure</strong> able to maintain composure and quality during high-volume periods</p> </li> <li> <p> <strong>Reliable and accountable</strong> consistent follow-through on commitments and SLA targets</p> </li> <li> <p> <strong>Proactive communicator</strong> takes initiative to update customers and internal teams before issues escalate</p> </li> <li> <p> <strong>Tech-savvy</strong> comfortable learning new systems quickly and adapting to changing tools</p> </li> <li> <p>Reliable internet connection and personal equipment ready to work remotely from day one</p> </li> <li> <p>Bilingual in Spanish is helpful but not required</p> </li> </ul> <p> </p> <p> <strong>Opportunity</strong> </p> <p>This is an opportunity to join a growing, process-driven e-commerce support team where your work directly impacts customer satisfaction and brand loyalty. You'll be part of a collaborative remote environment with clear escalation paths, strong SOPs, and an onboarding process built to set you up for success. If you take pride in delivering great customer experiences and want a stable, full-time remote role supporting a high-volume U.S. brand, this is the right fit for you.</p> <br></div></section>

Company Description Big Time, founded in 2016 IN EGYPT AND TURKEY by the third generation of Antably’s banking family, builds on over 100 years of banking legacy to deliver integrated, value-added solutions for banks across Egypt, Turkey, and the GCC. Operating under the slogan “The Art of Making the Future,” Big Time offers specialized training academies led by distinguished scientific supervisors and expert instructors, combining academic rigor with practical, hands-on techniques. These academies serve current and prospective banking professionals, positioning Big Time as an ideal talent and training partner for the sector. The company also organizes conferences and events that foster networking, innovation, and creativity among local, regional, and international industry experts. As the first open banking digital consultant in the Middle East, Big Time provides instant digital consultancy, including digital career coaching, offer evaluation, and training advisory services. Role Description The B2C Banking Training Chat Sales Senior Officer is a full-time, hybrid role based in Cairo, Egypt, with some flexibility for working from home. This role focuses on engaging prospective and existing banking customers via digital chat channels to promote Big Time’s training programs, digital consultancy services, and tailored learning solutions. Day-to-day responsibilities include responding to inquiries, assessing customer needs, recommending suitable training and advisory offerings, and guiding individuals through the enrollment and purchasing process. The Senior Officer will collaborate with training academies and product teams to stay current on program content, promotional campaigns, and banking market trends, while maintaining accurate records of interactions and sales activities in CRM systems. The role also involves meeting sales targets, providing feedback on customer preferences, and contributing to continuous improvement of the digital customer journey. Qualifications Solid understanding of banking and NBFI FUNCTIONS and CAREER STAGES. Experience dealing with BANKERS & NBFI TEAMS. Strong Communication skills, particularly written communication for chat-based interactions in ARABIC AND IN ENGLISH. Proven SALES & Customer Service experience in a banking, financial services, or training environment, with a focus on empathy, responsiveness, and problem-solving. Demonstrated track record in sales or consultative selling, preferably in B2C banking, financial products, or professional training services. Comfort using digital tools, CRM & workflow categorization systems, and chat platforms, with attention to accuracy and data privacy. ADVANCED USER OF MS WORD, EXCEL AND POWERPOINT IS A MUST.

<p>discipline officer for middle and high stages. Responsible for behaviour modification and following up students in classes and break time</p>

Executive Search Brief: General Manager (Greenfield Startup – Egypt) Target Candidate Profile The ideal candidate is a "pioneer-operator"—a professional who balances the high-level strategic requirements of a global multinational with the hands-on, resourceful mindset needed to build a manufacturing facility from the ground up in an emerging market.<br>1. Professional Experience Greenfield & Startup Mastery: Proven track record of setting up industrial facilities (preferably in packaging, apparel trims, or fast-moving manufacturing) from technical installation through to full production. Regional Expertise: Minimum 10+ years in leadership roles within North Africa (e.g., Morocco, Tunisia, Egypt). Must demonstrate a deep understanding of local labor relations, bureaucratic navigation, and business etiquette. Multinational (MNC) Fluency: Experience reporting into an international matrix structure, ensuring local operations align with global corporate governance, ESG standards, and reporting cycles. Commercial Transition: Demonstrated ability to pivot from a "Technical/Project Manager" focus during setup to a "Commercial/Sales Leader" role once production is stable.2. Educational Background Primary Degree: Bachelor’s degree in Engineering (Mechanical, Industrial, or Chemical) or Business Administration. Advanced Degree: An MBA or Master’s in International Management is highly preferred to manage the complexity of P&L and global stakeholder expectations. Linguistic Proficiency:English: Full professional proficiency (corporate reporting language). French: Highly desirable for North African business and legal environments. Arabic: A significant advantage for shop-floor leadership and local networking.3. Key Characteristics & Competencies Cultural Intelligence (CQ): The ability to bridge the gap between "Global HQ" expectations and local cultural nuances. This person must lead with empathy but maintain strict corporate discipline. Resilience & Agility: Comfortable with ambiguity and the inevitable "friction" of emerging market logistics (e.g., customs delays, utility instabilities, or regulatory shifts)."Hands-on" Leadership: Willingness to be on the factory floor during the installation phase, while possessing the gravitas to negotiate with global brand procurement directors. High Integrity: Unwavering commitment to international compliance and ethical standards, particularly in environments where local practices may diverge from corporate policy.<br>4. Search Focus & Competitive Targets Industry Targets: Candidates currently in senior roles within CCL Label, Avery Dennison, SML, or adjacent sectors like specialized automotive components or high-end industrial packaging. The "Ideal" Catch: A North African "Expat" returning home after a successful career in Europe/Turkey, or a local National who has climbed the ranks of a Tier-1 global manufacturing firm. Job description; Expectations:<br>I. Project Phase: Plant Setup & Operational Readiness Infrastructure Management: Oversee the technical outfitting, installation, and commissioning of production lines within the existing entity. Facility Integration: Coordinate with the host entity to align on shared resources (utilities, security, logistics) while maintaining the specific standards of the new business line. Supply Chain Localization: Identify and vet local raw material suppliers and service providers to optimize the local supply chain. Staffing & Training: Recruit a core technical and administrative team; implement specialized training programs to meet global quality benchmarks. II. Operational Phase: Production & Quality Excellence Process Stabilization: Lead the transition from machine installation to consistent, high-yield manufacturing. Quality Systems Management: Implement and maintain rigorous quality control protocols (e.g., color inspection, durability testing) required for apparel labeling. Regulatory Compliance: Ensure all production activities meet local labor laws, environmental regulations, and corporate ESG standards. P&L Accountability: Manage the initial startup budget and transition to full profit-and-loss responsibility for the local business unit. III. Commercial Phase: Business Development & Key Account Management Global Account Management: Serve as the primary local point of contact for globally contracted brand owners, ensuring their technical and delivery requirements are met. Sales Lead Generation: Proactively identify and secure new business opportunities within the regional apparel and textile market. Market Positioning: Develop and execute a regional commercial strategy to expand the brand’s footprint in Egypt. Stakeholder Liaison: Maintain strong relationships with the parent company, the host entity management, and local government bodies. IV. Leadership & Culture Strategic Vision: Translate global corporate objectives into actionable local milestones. Organizational Development: Foster a high-performance culture focused on safety, efficiency, and continuous improvement. Risk Management: Identify and mitigate operational or commercial risks inherent in a greenfield startup environment.

<p><strong>Job Purpose</strong></p><p>Primary responsibility will be to execute the plan for the features and roadmap of our app. Will be in charge of fulfilling all tasks related to the app's development, aiming to maximize its potential &nbsp;and maturity. In addition to designing and maintaining the overall look of the app through UI/UX design.</p><p><strong>Report To Position Name</strong></p><p>Product Development - Execute on the comprehensive product strategy, leveraging market insights, customer feedback, and industry trends.- Define and prioritize the product roadmap, translating business requirements into actionable plans with clear timelines and milestones.- Identify opportunities for product enhancements and new feature development, ensuring the delivery of a competitive and engaging music streaming platform along with VOD, Sports and Games.- Coordinate product development efforts ensuring adherence to timelines, budgets, and quality standards- Collaborate with stakeholders, including marketing, sales, and finance teams, to align product strategy with business objectives and drive revenue growth.-Creating monthly management reports summarizing product development milestones and upcoming launches including relevant details and market opportunities- Work closely with the product development team to ensure the successful execution of product initiatives, from concept to launch, ensuring high-quality deliverables within agreed-upon timelines.- Engage with engineering teams to ensure technical feasibility, provide guidance, and address any challenges or roadblocks during the development process - Monitor and analyze key performance indicators (KPIs), user feedback, and market trends to make data-driven decisions and iterate on product features and functionalities.- Implement quality assurance processes including testing, bug tracking, and user feedback analysis to ensure the delivery of high-quality products UI/UX •Designing user interfaces on applications (UI) for Music, Games, TV, and Sports •Designing user flow and experience (UX) including all consumer touchpoints and navigation components, ensuring users can easily navigate using visual elements •Guide UX designers to understand user needs, preferences, and behaviors, and translate them into intuitive and user-friendly designs •Create graphic user interface elements such as tabs, widgets, and menus. •Create UI mockups that illustrate how application will function •Work closely with the development team to ensure the successful implementation of UI/UX designs and interactions. •Stay updated on the latest UI/UX trends and best practices, integrating them into the product development process to deliver a modern and engaging user experience.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handle daily international and domestic hotel reservation requests received from corporate clients, ensuring rapid turnaround times and 100% accuracy. Utilize global B2B hotel booking engines, wholesale systems, and direct hotel contracts to secure the most competitive rates and favorable cancellation policies. Manage complex booking scenarios, including large group room blocks, long-stay executive accommodations, and VIP/Executive-level premium bookings. Arrange auxiliary ground services for corporate travelers, including international/domestic airport transfers, car rentals, meet-and-assist services, and travel insurance. Coordinate with the visa handling team or third-party suppliers to guide corporate clients through destination entry requirements and visa processing timelines. Liaise directly with hotel reservation and revenue managers to negotiate corporate rates, complimentary upgrades, or waived penalties for high-volume corporate accounts. Build and maintain a strong network of domestic and international Destination Management Companies (DMCs) and local service vendors to ensure premium service delivery. Review and ensure all bookings adhere strictly to each client's specific internal corporate travel policy (e.g., star-rating limits, maximum nightly allowances). Oversee correct billing protocols: issue precise vouchers, track corporate credit usage, verify supplier invoices, and coordinate with the finance department for timely corporate invoicing and payment clearance. Proactively resolve operational hurdles, such as overbookings, last-minute cancellations, emergency itinerary changes, or on-ground client complaints.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree from a reputable university; a degree in Tourism and Hotels or Business Administration is highly preferred. Minimum 4+ years of proven experience in hotel reservations and tourism operations, specifically within a B2B corporate travel environment. Expert-level navigation of major global hotel wholesale platforms (Hotelbeds, WebBeds, TBO, etc.). Solid understanding of GDS systems (Amadeus or Sabre) for hotel/car booking modules is a strong plus. Fluent in written and spoken Arabic; Excellent/Fluent English is a must for handling international vendor correspondence and multi-national corporate emails. High level of commercial acumen, strong negotiation and communication skills, excellent time-management under pressure, and a sharp eye for financial detail.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>The Senior SAP FI Consultant should be highly knowledgeable with required SAP Finance module business processes, navigation mechanics, and configuration requirements and integration with other modules. This individual will lead practitioners to develop and maintain the configuration and functional design documents and support role-based profile changes. You will be advising client executives and leaders on the benefits delivered by SAP FI, as strategic assets of their broader Finance Transformation.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>Education &amp; Certification</p><br><br><ul><li>Bachelor's degree inFinance,Accounting,Business Administration, orInformation Technology.</li><li>SAP FICO certificationis a plus.</li></ul><br><p>Technical Skills</p><br><br><ul><li>Strong expertise inSAP FICOmodules:<ul><li>FI:General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Bank Accounting (BA).</li><li>CO:Cost Center Accounting (CCA), Profitability Analysis (CO-PA), Profit Center Accounting (PCA), and Internal Orders (IO) and Product Costing (CO-PC) including Material Ledger.</li></ul></li><li>Hands-on experience withSAP S/4HANA Finance.</li><li>Knowledge oftax configuration,bank integrations, andelectronic payments.</li><li>Understanding ofABAP debugging,SAP BW, andSAP Analytics Cloud (SAC)is an advantage.</li><li>Solid understanding ofintegration pointsbetween FICO and other SAP modules (MM, SD, PP, etc.).</li></ul><br><p>Experience</p><br><br><ul><li>Minimum9 years of experienceinSAP FICOacrossimplementation, support, or consultingroles.</li><li>Strong business process knowledge and business process blue printing experience</li><li>Proven experience inend-to-end SAP FICO project implementations(full project lifecycle).</li></ul><br><p>Soft Skills</p><br><br><ul><li>Stronganalytical and problem-solvingcapabilities.</li><li>Excellentcommunicationandstakeholder managementskills.</li><li>Demonstratedability to work independentlyas well as collaboratively in team environments.</li></ul><ul><li>Coach others, recognize their strengths, and encourage them to take ownership of their personal development.</li></ul><br> <br> <br> Preferred technical and professional experience <br> <ul><li><p>Knowledge of SAP Central Finance (CFIN).</p><br><br></li><li><p>Knowledge of SAP Group Reporting.</p><br><br></li></ul> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>DIGITAL MARKETING</strong></span></span></p><br><ul><li><p><span><span>Key areas of responsibility in Digital Marketing are:</span></span></p><br><ul><li><p><span><span>Digital brand building across all owned digital platforms, ensuring a strong, consistent, and differentiated brand presence</span></span></p><br></li><li><p><span><span>Design and execution of targeted cross-sell and customer engagement initiatives across digital channels&nbsp;</span></span></p><br></li><li><p><span><span>Supporting to enhance Mashreq Online Banking experience, including onboarding journeys, navigation, and customer engagement&nbsp;</span></span></p><br></li><li><p><span><span>Driving awareness, usability, and ongoing customer engagement within the Mobile Banking application&nbsp;</span></span></p><br></li><li><p><span><span>Leveraging digital and assisted channels (including ATMs) to enhance brand communication and customer engagement&nbsp;</span></span></p><br></li><li><p><span><span>Ensuring high-quality, customer-centric website content and visually engaging digital assets aligned with brand standards&nbsp;</span></span></p><br></li><li><p><span><span>Developing and executing targeted initiatives to engage New-to-Bank (NTB) audiences through relevant and meaningful digital experiences, without direct ownership of acquisition targets</span></span></p><br></li></ul></li><li><p><span><span>Define the Online Branding strategy working closely with Mashreq’s Digital Banking team.</span></span></p><br></li><li><p><span><span>Develop and implement a comprehensive digital marketing plan that addresses online advertising, influencer campaigns, creative mobile application and website banner placements, and engaging social media content, ensuring a cohesive, integrated, and impactful brand presence across all digital touchpoints.</span></span></p><br></li><li><p><span><span>Create and execute repeatable digital retail campaigns, continuously refreshing creative concepts and messaging to effectively remind customers of the bank’s value proposition and key benefits.</span></span></p><br></li><li><p><span><span>&nbsp;Continuously monitor emerging digital trends and innovations to identify opportunities that enable the bank to maintain a first-mover advantage.</span></span></p><br></li><li><p><span><span>Explore strategic partnership opportunities with leading third-party digital companies, with a clear focus on enhancing brand perception, strengthening existing customer engagement and product usage, and engaging New-to-Bank (NTB) segments through relevant and targeted campaigns.</span></span></p><br></li><li><p><span><span>Collaborate with the media buying team to support acquisition campaigns through strategic input, creative positioning, testing frameworks, and optimization across key digital channels.</span></span></p><br></li><li><p><span><span>Partner closely with key Marketing stakeholders (Segment Marketing, Analytics, Research, etc.) to build marketing plans; and provide updates on initiatives/key performance indicators</span></span></p><br></li><li><p><span><span>Build and execute a year-long strategy to drive positive customer by frequently publicizing Mashreq’s brand message using digital communication channels and leverage influencers</span></span></p><br></li><li><p><span><span>Co-lead digital media initiatives (Email Marketing, Display, etc.)&nbsp;</span></span></p><br></li><li><p><span><span>Own and oversee the Direct-to-Client digital marketing pipeline (SMS, eDM, etc.), collaborating closely with business teams to deliver relevant communications and provide creative solutions that effectively support and align with their strategic objectives.</span></span></p><br></li><li><p><span><span>Leverage web analytics tools to identify drop-off points across the conversion funnel and develop data-driven initiatives, while implementing and rigorously measuring campaigns to maximize channel performance using advanced analytics platforms (e.g., Sprinklr) to generate actionable insights and support continuous optimization.</span></span></p><br></li><li><p><span><span>Work closely with the bank’s business units to promote cross-channel integration, optimize the existing customer experience, identify profitability opportunities, and effectively engage New-to-Bank (NTB) segments through relevant and targeted digital initiatives.</span></span></p><br></li><li><p><span><span>Collaborate closely with the CX team to develop and deliver large-scale digital initiatives (e.g., “How-To” video series) that enhance customer understanding and improve the overall experience, while enabling social media teams to provide clear, accurate, and visually supported responses, guiding customers seamlessly through their banking&nbsp; journey step by step</span></span></p><br></li><li><p><span><span>Work closely with Mashreq’s Global Brand team to ensure all campaigns are aligned with brand guidelines, relevant to diverse market needs, and consistently reinforce a unified Mashreq brand presence across all geographies.</span></span></p><br></li><li><p><span><span>Provide support to global marketing teams on Egypt-related campaigns, ensuring all initiatives are locally relevant, culturally aligned, and effectively tailored to the Egyptian market.</span></span></p><br></li></ul><p><span><span><strong>DIGITAL CHANNELS &nbsp;MARKETING</strong></span></span></p><br><ul><li><p><span><span>Define and drive the strategy for digital branding, ensuring a consistent and compelling brand presence across all digital platforms and customer touchpoints.</span></span></p><br></li><li><p><span><span>Develop and manage digital marketing calendars and initiatives to strengthen the bank’s presence.</span></span></p><br></li><li><p><span><span>Design and implement strategies to drive high-quality traffic and engagement across digital channels (website, mobile app, social Media, etc.)&nbsp;</span></span></p><br></li><li><p><span><span>Oversee the look and feel, content, and user experience across all digital platforms, ensuring alignment with brand standards and digital best practices&nbsp;</span></span></p><br></li><li><p><span><span>Proactively contribute to the design and delivery of a seamless, integrated omni-channel customer experience across all digital and physical interactions</span></span></p><br></li></ul><br><br><br> </div>

Pinerium is seeking a motivated, customer-focused, and technology-driven Zoho Support Specialist Intern to support customer assistance, issue resolution, system support, and user success activities across the Zoho ecosystem.<br>This internship is designed for candidates interested in Saa S applications, CRM systems, customer support, troubleshooting, and digital transformation. The intern will work closely with Zoho Support Specialists, Consultants, Developers, and Implementation Teams to gain hands-on experience in customer support operations, issue management, system troubleshooting, user guidance, and service delivery.<br>The ideal candidate is eager to learn, analytical, organized, and passionate about helping customers maximize the value of business technology solutions while building a career in customer support and business applications.<br><br>Key Responsibilities<br><br> Customer Support & Service Assistance<br><br><br> Assist in responding to customer inquiries and support requests.<br> Support users with basic Zoho application questions and system navigation.<br> Help track, categorize, and prioritize support tickets.<br> Assist in following up with customers regarding reported issues.<br> Support customer satisfaction and service quality initiatives.<br> <br> Issue Resolution & Troubleshooting Support<br><br><br> Assist in diagnosing and documenting system issues reported by customers.<br> Support troubleshooting activities under the guidance of senior team members.<br> Help identify root causes and recommend appropriate solutions.<br> Assist in testing fixes and validating issue resolution.<br> Escalate complex issues to the appropriate teams when required.<br> <br> Zoho System Support<br><br><br> Support configuration reviews and basic system administration activities.<br> Assist users with workflows, reports, dashboards, and application usage.<br> Help maintain system records, user permissions, and support documentation.<br> Support onboarding activities for new users and customers.<br> Learn Zoho product functionality and best practices.<br> <br> Documentation & Knowledge Management<br><br><br> Assist in preparing user guides, FAQs, and knowledge base articles.<br> Maintain support records and ticket documentation.<br> Help document recurring issues and recommended solutions.<br> Support reporting and service performance tracking activities.<br> Ensure documentation accuracy and consistency.<br> <br> Learning & Professional Development<br><br><br> Participate in Zoho product training and customer support learning sessions.<br> Learn Saa S support methodologies, troubleshooting processes, and customer success practices.<br> Stay updated with Zoho product enhancements and platform updates.<br> Participate in Pinerium Academy learning programs.<br> Support continuous improvement and innovation initiatives.<br> <br><br>Requirements<br><br> Final-year student or fresh graduate in Information Systems, Computer Science, Information Technology, Business Information Systems, Engineering, or related field.<br> Strong interest in Saa S applications, CRM systems, customer support, and business technology solutions.<br> Good communication and interpersonal skills.<br> Strong analytical and problem-solving abilities.<br> Attention to detail and organizational skills.<br> Ability to learn quickly and adapt in fast-paced environments.<br> Basic understanding of software applications, databases, or business systems is preferred.<br> Familiarity with Zoho applications, CRM systems, or helpdesk platforms is a plus.<br> Proficiency in Microsoft Office, Google Workspace, and spreadsheets.<br> Fluency in English (Arabic is a plus).<br> Additional Requirement: Candidate must have their own laptop.<br> Must be a non-smoker (all types).<br> <br><br>Benefits<br><br> Hands-on experience in Zoho customer support and Saa S service environments.<br> Exposure to CRM systems, business applications, and digital transformation projects.<br> Opportunity to work with experienced Zoho consultants, developers, and support specialists.<br> Continuous learning and mentorship through Pinerium Academy.<br> Experience working within a Zoho Premium Partner environment.<br> Exposure to customers across multiple industries and business sectors.<br> Collaborative and learning-focused work environment.<br> Career growth path into Zoho Support, Zoho Implementation, Technical Consulting, Customer Success, or Solution Consulting roles.<br><br>Skills: Pinerium is seeking a motivated, customer-focused, and technology-driven Zoho Support Specialist Intern to support customer assistance, issue resolution, system support, and user success activities across the Zoho ecosystem.<br><br>This internship is designed for candidates interested in Saa S applications, CRM systems, customer support, troubleshooting, and digital transformation. The intern will work closely with Zoho Support Specialists, Consultants, Developers, and Implementation Teams to gain hands-on experience in customer support operations, issue management, system troubleshooting, user guidance, and service delivery.<br><br>The ideal candidate is eager to learn, analytical, organized, and passionate about helping customers maximize the value of business technology solutions while building a career in customer support and business applications.

<p><strong>Chief Executive Officer (CEO) -Construction Field</strong></p><p><strong>Leading Construction Company – Egypt</strong></p><p></p><p>A <strong>well-established and reputable construction company</strong> is looking for a highly experienced and results-driven <strong>Chief Executive Officer (CEO)</strong> to lead the company’s strategic direction, operational performance, and sustainable growth.</p><p></p><p><strong>Job Responsibilities</strong></p><p></p><ol><li><p>Develop and implement the company’s overall strategic plans and business objectives.</p></li><li><p>Provide strategic leadership and direction across all company functions.</p></li><li><p>Oversee the execution and delivery of major construction projects.</p></li><li><p>Ensure projects are delivered within approved <strong>budgets, timelines, and quality standards</strong>.</p></li><li><p>Drive business growth, expansion, and new business opportunities.</p></li><li><p>Build and maintain strong relationships with major clients, consultants, partners, and key stakeholders.</p></li><li><p>Lead and develop the senior management team and ensure effective organizational performance.</p></li><li><p>Establish and monitor <strong>KPIs</strong> to achieve operational targets.</p></li><li><p>Ensure compliance with company policies, regulatory requirements, and industry standards.</p></li><li><p>Identify business risks and implement effective mitigation strategies.</p></li><li><p>Report the company’s performance, strategic initiatives, and key developments to the <strong>Board of Directors</strong>.</p></li></ol><p></p><p></p><p></p><p>&nbsp;</p><p><strong>Requirements</strong></p><p><strong>Job Requirements</strong></p><p></p><ol><li><p>Bachelor’s degree in <strong>Civil Engineering, Architecture, or a related field from a Government/Public University is mandatory</strong>.</p></li><li><p><strong>20+ years of relevant experience</strong> in the construction and contracting industry.</p></li><li><p>Proven experience in a senior executive position such as <strong>CEO, Managing Director, General Manager, or equivalent</strong>.</p></li><li><p>Strong proven track record in leading <strong>large-scale construction companies and major projects</strong>.</p></li><li><p>Extensive experience in <strong>Strategic Planning, Operations Management Business &nbsp;and Development</strong></p></li><li><p>Strong knowledge of the <strong>Egyptian construction and contracting market</strong>.</p></li><li><p>Excellent leadership, communication, negotiation, and decision-making skills.</p></li><li><p>Strong commercial and business acumen.</p></li><li><p>Excellent command of <strong>English</strong>.</p></li><li><p>Ability to lead large teams and manage complex business operations.</p></li><li><p>Strong strategic thinking with a results-oriented mindset.</p></li></ol><p></p>

<ul><li><p>Administration &amp; Operations Officer will manage front-office operations, clinical scheduling, patient communication, basic medical-administrative tasks, and digital marketing for our clients.</p></li></ul><p></p>