Navigation Officer Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in Spanish and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in Portuguese and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in German and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Technical Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in Italian and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in Hebrew and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Intetics, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is looking for a Senior Java developer to enrich its team with a skilled professional to spread the company’s ideas, vision, content, and messages.<br> Connected Car, Autonomous Self-Driving Vehicle technologies, IoT, Embedded Application Development, Internet Radio and Mobile Apps are just some of the cool things we work on here at Abalta Technologies.<br> We are pioneers in the navigation and mapping industry and have worked with over 60 global name brands since our inception.<br> We are looking for a passionate, ambitious software engineer who is able to take responsibility for the backend of our product and is able to select the right technologies and tools to build the solution within our set of core technologies.<br> If you are able to turn those into a working solution for the client we invite you to join our team.<br> We are looking for Java Developers to join our growing team to work on digital map projects.<br> Primary Responsibilities: Have a BS or MS in CS, CE, or EE 5+ years work experience with Java programming Have excellent written and verbal communication skills Be self-motivated.<br> Must be able to anticipate problems, spot opportunities and take a proactive approach to responsibilities Be motivated to continue to learn new skills Have strong interpersonal skills to facilitate working within a team and with the customer Responsibilities: Software subsystem design and implementation Attend code and design reviews Interact with customers Help drive the technical direction of the engineering group in the following areas: Coding standards and guidelines Agile/Scrum methodology Provide assistance to other engineers in a constructive manner that will promote productivity One or more of the following additional skills are highly desired: Experience with HERE OLP, OLP API Experience with Python Experience with GIS Experience with GPS and mapping APIs Experience with Agile/Scrum development methodology Experience with AWS</span> </div>

<p>This is an opportunity to work directly with the Chief Operating Officer of a reputable and well-established US organisation, gaining exposure to senior-level decision-making, international business operations, and high-priority strategic initiatives. Position Overview We are seeking a highly capable, proactive, and commercially aware Executive Assistant to provide dedicated support to the Chief Operating Officer of a reputable US organisation. This is a direct, one-to-one executive support role that extends well beyond traditional diary and administrative assistance. The successful candidate will act as a trusted partner to the COO, helping manage priorities, coordinate projects, maintain momentum across key business initiatives, and ensure important actions are completed accurately and on time. The role requires exceptional judgement, organisation, discretion, and communication. You will need to anticipate the COO s requirements, engage confidently with senior international stakeholders, and take ownership of responsibilities with limited supervision. This is an onsite position based in Cairo. The successful candidate must work hours aligned with the COO s US working day. These hours form part of the role s standard working schedule and may shift seasonally in line with US daylight-saving changes. Key Responsibilities Executive Support &amp; Priority Management Provide dedicated day-to-day support to the Chief Operating Officer. Manage the COO s calendar, meetings, communications, follow-ups, and competing priorities. Coordinate meeting preparation, including agendas, briefing materials, presentations, and supporting documentation. Maintain clear visibility of the COO s key priorities, commitments, deadlines, and outstanding actions. Anticipate upcoming requirements and proactively prepare the information or resources needed. Exercise sound judgement when handling routine business matters and determining appropriate next steps. Manage confidential and commercially sensitive information with the highest level of discretion and integrity. Project Coordination &amp; Follow-Through Coordinate and track multiple projects, priorities, and business initiatives on behalf of the COO. Follow up with internal and external stakeholders to ensure actions and deadlines are completed. Maintain accurate project trackers, action logs, documentation, and progress updates. Identify potential delays, risks, dependencies, or incomplete actions and raise these with the COO promptly. Take ownership of assigned projects and support their progression through to completion. Help ensure decisions and instructions from the COO are communicated clearly and actioned effectively. Business &amp; Operational Support Assist the COO with operational, billing, financial, commercial, and other business-related activities. Prepare and maintain reports, presentations, business documents, correspondence, and executive records. Review information for completeness, accuracy, and relevance before presenting it to the COO. Apply strong business awareness when identifying issues, gathering information, and proposing practical solutions. Support the COO in maintaining oversight of critical operational and business priorities. Communication &amp; Stakeholder Coordination Act as a professional point of coordination between the COO and internal teams, clients, suppliers, and external stakeholders. Communicate clearly and professionally across email, meetings, calls, and other business channels. Coordinate meetings and follow-ups across different departments, countries, and time zones. Build credible working relationships with senior stakeholders while representing the COO professionally. Ensure relevant stakeholders remain informed of priorities, decisions, actions, and deadlines. Manage communications with diplomacy, urgency, and appropriate discretion. Process Improvement &amp; Organisational Effectiveness Identify opportunities to improve administrative processes, workflows, communication, and organisational efficiency. Recommend practical solutions that improve coordination, visibility, and follow-through. Develop and maintain effective templates, trackers, documentation, and standard working processes. Support the COO in strengthening accountability and execution across key initiatives. Qualifications &amp; Experience Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours. What We Offer Work Model: Onsite role based in Cairo, working a standard schedule aligned with US business hours. Executive Exposure: The opportunity to work directly with an experienced Chief Operating Officer of a reputable US organisation. Global Experience: Exposure to international stakeholders, business functions, and commercial operations. Development: Access to ongoing learning and development opportunities within a growing global organisation.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours.</p>

<p>This is an opportunity to work directly with the Chief Operating Officer of a reputable and well-established US organisation, gaining exposure to senior-level decision-making, international business operations, and high-priority strategic initiatives. Position Overview We are seeking a highly capable, proactive, and commercially aware Executive Assistant to provide dedicated support to the Chief Operating Officer of a reputable US organisation. This is a direct, one-to-one executive support role that extends well beyond traditional diary and administrative assistance. The successful candidate will act as a trusted partner to the COO, helping manage priorities, coordinate projects, maintain momentum across key business initiatives, and ensure important actions are completed accurately and on time. The role requires exceptional judgement, organisation, discretion, and communication. You will need to anticipate the COO s requirements, engage confidently with senior international stakeholders, and take ownership of responsibilities with limited supervision. This is an onsite position based in Cairo. The successful candidate must work hours aligned with the COO s US working day. These hours form part of the role s standard working schedule and may shift seasonally in line with US daylight-saving changes. Key Responsibilities Executive Support &amp; Priority Management Provide dedicated day-to-day support to the Chief Operating Officer. Manage the COO s calendar, meetings, communications, follow-ups, and competing priorities. Coordinate meeting preparation, including agendas, briefing materials, presentations, and supporting documentation. Maintain clear visibility of the COO s key priorities, commitments, deadlines, and outstanding actions. Anticipate upcoming requirements and proactively prepare the information or resources needed. Exercise sound judgement when handling routine business matters and determining appropriate next steps. Manage confidential and commercially sensitive information with the highest level of discretion and integrity. Project Coordination &amp; Follow-Through Coordinate and track multiple projects, priorities, and business initiatives on behalf of the COO. Follow up with internal and external stakeholders to ensure actions and deadlines are completed. Maintain accurate project trackers, action logs, documentation, and progress updates. Identify potential delays, risks, dependencies, or incomplete actions and raise these with the COO promptly. Take ownership of assigned projects and support their progression through to completion. Help ensure decisions and instructions from the COO are communicated clearly and actioned effectively. Business &amp; Operational Support Assist the COO with operational, billing, financial, commercial, and other business-related activities. Prepare and maintain reports, presentations, business documents, correspondence, and executive records. Review information for completeness, accuracy, and relevance before presenting it to the COO. Apply strong business awareness when identifying issues, gathering information, and proposing practical solutions. Support the COO in maintaining oversight of critical operational and business priorities. Communication &amp; Stakeholder Coordination Act as a professional point of coordination between the COO and internal teams, clients, suppliers, and external stakeholders. Communicate clearly and professionally across email, meetings, calls, and other business channels. Coordinate meetings and follow-ups across different departments, countries, and time zones. Build credible working relationships with senior stakeholders while representing the COO professionally. Ensure relevant stakeholders remain informed of priorities, decisions, actions, and deadlines. Manage communications with diplomacy, urgency, and appropriate discretion. Process Improvement &amp; Organisational Effectiveness Identify opportunities to improve administrative processes, workflows, communication, and organisational efficiency. Recommend practical solutions that improve coordination, visibility, and follow-through. Develop and maintain effective templates, trackers, documentation, and standard working processes. Support the COO in strengthening accountability and execution across key initiatives. Qualifications &amp; Experience Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours. What We Offer Work Model: Onsite role based in Cairo, working a standard schedule aligned with US business hours. Executive Exposure: The opportunity to work directly with an experienced Chief Operating Officer of a reputable US organisation. Global Experience: Exposure to international stakeholders, business functions, and commercial operations. Development: Access to ongoing learning and development opportunities within a growing global organisation.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Management, or a related field from a recognised university. Proven experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar senior business support role. Demonstrated experience providing direct support to a Chief Operating Officer, C-suite executive, or senior business leader. Experience working within a multinational, international, or US-based business environment, including coordination across multiple countries and time zones. Excellent written and spoken English, with C1-level proficiency or higher, and the ability to communicate confidently with US-based and international stakeholders. Strong business acumen, with an understanding of business operations, financial terminology, billing, and commercial processes. Experience preparing executive reports, presentations, trackers, briefing documents, and professional business correspondence. Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, and Teams. Familiarity with project management platforms, CRM systems, and productivity tools. Strong project coordination, planning, organisational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, exercise sound judgement, and maintain exceptional accuracy and attention to detail. High levels of professionalism, discretion, integrity, and confidentiality. A strong secondary-school academic background, preferably within an English-medium or international curriculum. Ability and willingness to work a standard schedule aligned with US business hours.</p>

<p>Responsible for reviewing all clinical information of patient episodes to ensure accurate codes and abstracts of Fakeeh Healthcare services. The Coding Officer will utilize appropriate coding guidelines to assign ICD and ACHI codes and ensure accurate DRG assignment. The Coding Officer will also communicate workflow, backlog, and turn-around-time issues for records.</p><p>&nbsp;</p><p>Key Responsibilities and Duties:</p><ul><li>Utilizes standard medical coding systems (such as ICD-10, ACHI, SNOMED CT, and others) to assign and record accurate codes for all diagnoses, services, procedures, and operations as documented by the attending physician in the patient's medical record for inpatient and outpatient settings.</li><li>Interacts with physicians and other medical staff to clarify or secure additional information necessary for accurate coding of patient records.</li><li>Ensures that all coded information is promptly and correctly entered into the disease, service, and procedure database, and ensures that the final diagnostic code numbers and narrative descriptions of diagnoses and procedures are entered accurately.</li><li>Verifies that all factors required for accurate DRG assignment are present and that all diagnoses are ranked properly.</li><li>Acts as a resource for other departments on coding-related matters, providing support and clarification as needed.&nbsp;</li></ul>

<p>Are you ready to make a significant impact in the healthcare administration sector? We are seeking a highly motivated and detail-oriented <strong>Insurance Officer</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is an unparalleled opportunity for an experienced professional to thrive in a challenging yet rewarding <strong>on-site</strong> environment, contributing directly to the smooth operation of our medical services. If you possess a strong background in medical administration and a passion for precision, we invite you to explore this exciting full-time role.</p><p><strong>Overview:</strong> As our Insurance Officer, you will be the cornerstone of our insurance operations, ensuring seamless processing and effective communication between our medical facilities, patients, and insurance providers. Your expertise will directly contribute to patient satisfaction and the financial health of our organization.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Efficiently manage and process all insurance claims</strong>, ensuring accuracy and compliance with relevant policies and regulations.</p></li><li><p>Serve as the primary point of contact for insurance inquiries, providing clear and concise information to patients and internal stakeholders.</p></li><li><p>Maintain meticulous records of all insurance-related documentation, utilizing <strong>Microsoft Office Suite</strong> for advanced data management.</p></li><li><p>Collaborate closely with medical staff and billing departments to resolve discrepancies and optimize claim submission processes.</p></li><li><p>Stay updated on evolving healthcare regulations and insurance policies to ensure continuous adherence and best practices.</p></li><li><p>Identify and implement process improvements to enhance efficiency and reduce claim turnaround times.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a comprehensive understanding of <strong>administration</strong> within a <strong>medical/healthcare</strong> context. Proficiency in <strong>Microsoft Office Suite</strong> is essential, alongside a strong grasp of insurance claims processing, data entry, and meticulous record-keeping. Excellent communication and problem-solving skills are paramount.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an Insurance Officer, you will have opportunities to deepen your expertise in healthcare insurance, take on more complex case management, and potentially lead initiatives for process optimization. Your contributions will be recognized and rewarded within a supportive environment.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and dedicated team that values precision, patient care, and continuous improvement. We foster a supportive culture where every team member's contribution is vital to our collective success. You will be an integral part of a professional environment focused on excellence in healthcare administration.</p><p><strong>Impact:</strong> Your role as Insurance Officer is critical to our mission. You will directly impact patient access to care, ensure the financial stability of our operations, and uphold our reputation for administrative excellence. Your attention to detail and proactive approach will make a tangible difference every day.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess <strong>3-7 years of progressive experience</strong> in an insurance or administrative role within the medical/healthcare sector. We're seeking an <strong>Experienced</strong> professional ready to hit the ground running!</p></li><li><p><strong>Mastery of Administration:</strong> Demonstrated expertise in <strong>Administration</strong>, particularly within a fast-paced medical environment.</p></li><li><p><strong>Medicine Background Industry</strong></p></li><li><p><strong>max age 35</strong></p></li><li><p><strong>Medical Acumen:</strong> A strong understanding of <strong>Medical Terminology</strong> and healthcare operations is essential for navigating complex insurance scenarios.</p></li><li><p><strong>Tech-Savvy Professional:</strong> Proficient in <strong>Microsoft Office Suite</strong> (Word, Excel, Outlook) with a keen ability to manage and analyze data effectively.</p></li><li><p><strong>Insurance Insight:</strong> Solid experience in <strong>Insurance Claims Processing</strong> and a thorough understanding of various insurance policies and procedures.</p></li><li><p><strong>Communication Champion:</strong> Exceptional <strong>Communication Skills</strong>, both written and verbal, to interact effectively with patients, insurance providers, and internal teams.</p></li><li><p><strong>Problem-Solving Prowess:</strong> A proven track record of strong <strong>Problem-Solving</strong> abilities to navigate complex insurance issues and achieve favorable outcomes.</p></li><li><p><strong>Detail-Oriented Dynamo:</strong> Impeccable <strong>Attention to Detail</strong> and organizational skills to ensure accuracy in all documentation and processes.</p></li><li><p><strong>Regulatory Whiz:</strong> Familiarity with relevant <strong>Healthcare Regulations</strong> and compliance standards.</p></li><li><p><strong>Time Management Maestro:</strong> Excellent <strong>Time Management</strong> and the ability to prioritize tasks in a demanding environment.</p></li></ul><p></p>

<b>Position </b><div> <div> Data Protection Officer </div> </div> <div> <div> <div> Position Type: </div> </div> <div> <div> Full Time </div> </div> </div> <div> <div> <div> </div> </div> <div> <div> Cairo, Egypt </div> </div> </div> <div> <div> <div> <div> <div> </div> </div> <div> <div> About the Role <br><p>We are seeking a motivated and detail-oriented Data Protection Officer (DPO) to join our growing Data Protection &amp; Privacy practice. In this role, you will advise clients on privacy compliance, data protection governance, regulatory requirements, and privacy risk management across a range of sectors. This is a unique opportunity to work on complex, high-impact privacy matters, help organizations navigate their compliance obligations, and play a hands-on role in shaping a market-leading data protection service line.</p> <p> </p><b> Key Responsibilities <br></b><ul> <li>Advise clients on compliance with applicable data protection laws and regulations, including UAE PDPL, Egypt PDPL, GDPR, and other privacy frameworks across the GCC.</li> <li>Conduct privacy assessments, compliance audits, gap analyses, Data Protection Impact Assessments (DPIAs), and Transfer Impact Assessments (TIAs).</li> <li>Develop and implement privacy policies, procedures, governance frameworks, and compliance roadmaps tailored to client needs.</li> <li>Manage Records of Processing Activities (ROPAs), data mapping exercises, consent management processes, and day-to-day privacy operational controls.</li> <li>Review and negotiate privacy-related agreements, including Data Processing Agreements (DPAs), Data Sharing Agreements (DSAs), Standard Contractual Clauses (SCCs), and vendor contracts.</li> <li>Support clients with cross-border data transfer requirements, third-party risk assessments, and vendor due diligence reviews.</li> <li>Handle Data Subject Requests (DSRs), including access, rectification, deletion, portability, and consent withdrawal requests.</li> <li>Assist in the investigation, management, and remediation of personal data breaches and privacy incidents, including regulatory notification obligations.</li> <li>Liaise with regulatory authorities and support clients during inspections, investigations, and enforcement actions.</li> <li>Deliver privacy training programmes, awareness initiatives, and workshops to build a strong culture of data protection compliance.</li> <li>Collaborate closely with legal, compliance, cybersecurity, risk, and technology teams to deliver integrated privacy solutions.</li> <li>Stay abreast of emerging privacy laws, regulatory developments, and industry best practices affecting clients operations.</li> </ul> <p> </p><b> Qualification &amp; Experience <br></b><ul> <li>Bachelor s degree in Law, Compliance, Information Security, Cybersecurity, Business Administration, Information Technology, or a related discipline from a recognized institution.</li> <li>Demonstrated experience in data protection, privacy compliance, information governance, regulatory advisory, compliance audits, privacy operations, or risk management gained within a law firm, consultancy, financial institution, technology company, or regulatory environment.</li> <li>Strong working knowledge of the UAE Personal Data Protection Law (PDPL), Egypt Personal Data Protection Law, the General Data Protection Regulation (GDPR), and other applicable data protection and privacy regulations across the GCC region.</li> <li>Professional certifications such as GDPR-CDPO, CIPP/E, CIPM, CIPT, ISO 27701 Lead Implementer, ISO 27001 Lead Implementer, or equivalent privacy and information governance qualifications are highly desirable.</li> <li>Certified Data Protection Officer (DPO) certification is required. </li> </ul> </div> </div> </div> <div> <div> <div> </div> </div> <div> <div> <div> <div></div></div></div></div></div></div></div>

Role Overview The Executive Assistant (EA) will provide administrative and coordination support to the Chief HR Officer. This role requires strong organizational skills, attention to detail, and the ability to manage multiple stakeholders across different business units. The EA will support daily operations, ensure smooth communication, and assist in prioritizing key HR initiatives.<br>Key Responsibilities• Manage and coordinate the Chief HR Officer’s calendar.• Schedule meetings, prepare agendas, and follow up on action items.• Support internal communication across HR team and other stakeholders.• Prepare basic reports, presentations, and meeting materials.• Maintain organized records, files, and correspondence.• Coordinate travel and logistics when required.• Ensure confidentiality of sensitive employee or entity information.<br>Qualifications & Skills• Bachelor’s degree in business administration, HR, or a related field.• Around 2 years of experience in a similar role.• Strong organizational and multitasking abilities.• Good communication and interpersonal skills.• High level of discretion and confidentiality.• Proficiency in Microsoft Office (Word, Excel, Power Point, Outlook).• Fluent English written and spoken• Ability to work across multiple teams and entities.• Attention to detail and willingness to learn.<br>Preferred Competencies• Exposure to HR function is a plus.• Ability to work in a fast-paced environment.• Proactive attitude and problem-solving mindset.• Strong coordination and follow-up skills.

Role Overview The Executive Assistant (EA) will provide administrative and coordination support to the Chief HR Officer. This role requires strong organizational skills, attention to detail, and the ability to manage multiple stakeholders across different business units. The EA will support daily operations, ensure smooth communication, and assist in prioritizing key HR initiatives.<br>Key Responsibilities• Manage and coordinate the Chief HR Officer’s calendar.• Schedule meetings, prepare agendas, and follow up on action items.• Support internal communication across HR team and other stakeholders.• Prepare basic reports, presentations, and meeting materials.• Maintain organized records, files, and correspondence.• Coordinate travel and logistics when required.• Ensure confidentiality of sensitive employee or entity information.<br>Qualifications & Skills• Bachelor’s degree in business administration, HR, or a related field.• Around 2 years of experience in a similar role.• Strong organizational and multitasking abilities.• Good communication and interpersonal skills.• High level of discretion and confidentiality.• Proficiency in Microsoft Office (Word, Excel, Power Point, Outlook).• Fluent English written and spoken• Ability to work across multiple teams and entities.• Attention to detail and willingness to learn.<br>Preferred Competencies• Exposure to HR function is a plus.• Ability to work in a fast-paced environment.• Proactive attitude and problem-solving mindset.• Strong coordination and follow-up skills.

Role Overview The Executive Assistant (EA) will provide administrative and coordination support to the Chief HR Officer. This role requires strong organizational skills, attention to detail, and the ability to manage multiple stakeholders across different business units. The EA will support daily operations, ensure smooth communication, and assist in prioritizing key HR initiatives.<br>Key Responsibilities• Manage and coordinate the Chief HR Officer’s calendar.• Schedule meetings, prepare agendas, and follow up on action items.• Support internal communication across HR team and other stakeholders.• Prepare basic reports, presentations, and meeting materials.• Maintain organized records, files, and correspondence.• Coordinate travel and logistics when required.• Ensure confidentiality of sensitive employee or entity information.<br><br>Qualifications & Skills• Bachelor’s degree in business administration, HR, or a related field.• Around 2 years of experience in a similar role.• Strong organizational and multitasking abilities.• Good communication and interpersonal skills.• High level of discretion and confidentiality.• Proficiency in Microsoft Office (Word, Excel, Power Point, Outlook).• Fluent English written and spoken• Ability to work across multiple teams and entities.• Attention to detail and willingness to learn.<br>Preferred Competencies• Exposure to HR function is a plus.• Ability to work in a fast-paced environment.• Proactive attitude and problem-solving mindset.• Strong coordination and follow-up skills.

Role Overview The Executive Assistant (EA) will provide administrative and coordination support to the Chief HR Officer. This role requires strong organizational skills, attention to detail, and the ability to manage multiple stakeholders across different business units. The EA will support daily operations, ensure smooth communication, and assist in prioritizing key HR initiatives.<br>Key Responsibilities• Manage and coordinate the Chief HR Officer’s calendar.• Schedule meetings, prepare agendas, and follow up on action items.• Support internal communication across HR team and other stakeholders.• Prepare basic reports, presentations, and meeting materials.• Maintain organized records, files, and correspondence.• Coordinate travel and logistics when required.• Ensure confidentiality of sensitive employee or entity information.<br><br>Qualifications & Skills• Bachelor’s degree in business administration, HR, or a related field.• Around 2 years of experience in a similar role.• Strong organizational and multitasking abilities.• Good communication and interpersonal skills.• High level of discretion and confidentiality.• Proficiency in Microsoft Office (Word, Excel, Power Point, Outlook).• Fluent English written and spoken• Ability to work across multiple teams and entities.• Attention to detail and willingness to learn.<br>Preferred Competencies• Exposure to HR function is a plus.• Ability to work in a fast-paced environment.• Proactive attitude and problem-solving mindset.• Strong coordination and follow-up skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Warehouse Officer</strong></p><br><br><br><p>Eshratex Cotton Spinning is Actively Searching for A Warehouse Officer with +5 Years Experience Handling the Full Cycle of Overseeing Warehouse Inbound &amp; Outbound procedures.</p><br><br><br><p><strong>Core Job Duties &amp; Responsibilities:</strong></p><br><br><br><p><strong>1. Inventory Control &amp; System Management</strong></p><br><br><p>* ERP/WMS System Administration: Accurately record all inbound (Goods Receipt Notes) and outbound (Goods Issue Notes) movements in Enterprise Resource Planning (ERP) or Warehouse Management Systems (e.g., SAP).</p><br><br><p>* Stock Audits &amp; Reconciliation: Conduct regular cycle counts and physical stock audits</p><br><br><br><p><strong>2. Inbound &amp; Outbound Operations Oversight</strong></p><br><br><p>* Receiving &amp; Quality Checks: Inspect incoming delivery trucks, verify physical counts against purchase orders (POs) and bills of lading, and reject damaged goods.</p><br><br><p>* Dispatch Management: Coordinate with logistics providers, commercial department to prepare, pack, and clear outgoing shipments on time.</p><br><br><p>* Documentation: Maintain meticulously organized physical and digital records of waybills, delivery notes, shipping manifests, and customs documents.</p><br><br><br><p><strong>3. Floor Operations &amp; Storage Optimization</strong></p><br><br><p>* Space Allocation: Optimize bin and rack storage layouts to maximize warehouse space utilization and ensure fast picking routes.</p><br><br><p>* Coordinate with factory production teams to ensure timely release and delivery of raw materials to the manufacturing floor.</p><br><br><br><p><strong>Work Location</strong>: Borg El Arab- Alexandria Egypt ( Transportation Provided)</p><br><br><p><strong>Working Days &amp; Hours</strong>: Saturday - Thursday , From 8am to 4 pm</p><br><br><br> <br><br> </div>

<p><span style="font-size: 11px;">The Senior Data Governance Officer is responsible for developing, implementing, and enforcing organizational data governance frameworks, policies, and standards that ensure data is managed securely, ethically, and in compliance with global regulations. This role serves as the primary steward of IFRC's data governance program, translating strategic governance objectives into practical policies, processes, and procedures that enable safe, ethical data utilization across the organization and protect vulnerable populations. The Data Governance Officer will establish data governance structures, manage roles and responsibilities, consider any applicable regulatory compliance, to assist with improving data quality and security, and foster a culture of data responsibility aligned with IFRC's humanitarian principles and commitment to privacy and dignity. The incumbent will support in developing the organizational approach to the distribution of data capabilities and roles.</span></p><p><strong>Data Governance Framework &amp; Strategy</strong></p><ul><li>Design and implement comprehensive organizational data governance framework, including policies, standards and compliance requirements, aligned with organizational strategy, humanitarian principles, and relevant requirements</li><li>Develop governance roadmaps outlining phased implementation of policies, standards, and controls with clear milestones and success metrics</li><li>Establish governance scope, identifying critical data assets, stakeholder roles, and organizational priorities requiring governance attention</li><li>Create and maintain governance policies covering data classification, ownership, stewardship, quality, security, access, and lifecycle management</li><li>Develop governance principles reflecting IFRC's humanitarian values, including principles of data protection, dignity, transparency, and accountability</li></ul><p><strong>Data Classification and Sensitivity Management</strong></p><ul><li>Develop classification standards and guidance for categorizing data based on sensitivity, criticality, and relevant requirements</li><li>Design and implement sensitivity labeling strategies using Microsoft Information Protection and related tools integrated within Microsoft Fabric and Purview</li><li>Create clear labeling guidelines that are easily understood across the organization</li></ul><p><strong>Data Privacy and Compliance</strong></p><ul><li>Support the Data Protection Office with implementation of IFRC s Policy on the Protection of Personal Data</li><li>Support Data Protection Officer (DPO) with governance policy input, and compliance documentation</li><li>Support Data Protection Impact Assessment (DPIA) processes for new data initiatives, ensuring privacy by design principles</li><li>Draft incident response and data breach protocols in coordination with the DPO and CISO, ensuring timely notification and mitigation in accordance with relevant requirements</li></ul><p><strong>Roles, Responsibilities and Accountability</strong></p><ul><li>Establish, assign and document organizational data governance structure with clear role definitions (Data Owners, Data Stewards, Data Custodians, Data Users) and create related RACI matrices</li><li>Support in the development of organizational approach to distribute Data, Analytics and AI capabilities and roles, across dimensions back-end, supporting and front-end as well as centralized, decentralized and emerging roles.</li><li>Provide steward training and onboarding covering governance policies, data quality management, compliance, and communication expectations</li><li>Establish governance committees and forums (e.g., Data Governance Council, domain steward groups) to facilitate coordination and decision-making</li><li>Monitor role performance and accountability, providing coaching and support to ensure effective governance execution</li></ul><p><strong>Data Quality Standards and Monitoring</strong></p><ul><li>Define organizational data quality standards and dimensions (accuracy, completeness, consistency, timeliness, validity, uniqueness)</li><li>Establish and automate data quality metrics, rules and validation checks aligned with business use cases and decision-making requirements</li><li>Develop data quality assessment and monitoring protocols identifying critical data assets and quality requirements</li><li>Establish data quality governance processes including issue identification, escalation, resolution, and continuous improvement</li><li>Monitor data quality metrics, reporting on trends and issues to governance committees and data stewards</li></ul><p><strong>Asset Inventory and Cataloging</strong></p><ul><li>Oversee the development and maintenance of enterprise data asset inventory</li><li>Establish standards for data asset documentation including business definitions, data lineage, and usage guidance</li><li>Implement and maintain Microsoft Purview data catalog systems for centralized data asset discovery, classification, and governance</li><li>Coordinate cataloging activities across the organization, ensuring data assets are properly documented and discoverable</li><li>Monitor catalog usage and provide training to support effective data discovery and asset management</li></ul><p><strong>Access Management and Information Security</strong></p><ul><li>Develop guidelines for secure information sharing with internal teams, partners, vendors, and external stakeholders, including third-party information sharing agreements</li><li>Build and maintain tools and automation to monitor and audit access patterns, investigating and addressing potential violations of access governance policies</li><li>Support implementation of technical security and privacy controls including access controls (including row and column access controls), encryption, pseudonymization, anonymization, and masking where appropriate</li><li>Coordinate with cybersecurity teams on access controls in Microsoft Fabric and related platforms</li></ul><p><strong>Governance Policy Development and Maintenance</strong></p><ul><li>Create and implement data governance policies addressing data collection, processing, storage, access, sharing, retention, and deletion</li><li>Develop policies specific to sensitive data categories (examples: beneficiary data, health information, location data) with appropriate safeguards</li><li>Monitor policy compliance, investigating deviations and implementing corrective actions</li><li>Maintain policy library and version control, ensuring staff access current guidance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior Data Governance Officer is responsible for developing, implementing, and enforcing organizational data governance frameworks, policies, and standards that ensure data is managed securely, ethically, and in compliance with global regulations. This role serves as the primary steward of IFRC's data governance program, translating strategic governance objectives into practical policies, processes, and procedures that enable safe, ethical data utilization across the organization and protect vulnerable populations. The Data Governance Officer will establish data governance structures, manage roles and responsibilities, consider any applicable regulatory compliance, to assist with improving data quality and security, and foster a culture of data responsibility aligned with IFRC's humanitarian principles and commitment to privacy and dignity. The incumbent will support in developing the organizational approach to the distribution of data capabilities and roles.</p><ul><li>Design and implement comprehensive organizational data governance framework, including policies, standards and compliance requirements, aligned with organizational strategy, humanitarian principles, and relevant requirements</li><li>Develop governance roadmaps outlining phased implementation of policies, standards, and controls with clear milestones and success metrics</li><li>Establish governance scope, identifying critical data assets, stakeholder roles, and organizational priorities requiring governance attention</li><li>Create and maintain governance policies covering data classification, ownership, stewardship, quality, security, access, and lifecycle management</li><li>Develop governance principles reflecting IFRC's humanitarian values, including principles of data protection, dignity, transparency, and accountability</li><li>Develop classification standards and guidance for categorizing data based on sensitivity, criticality, and relevant requirements</li><li>Design and implement sensitivity labeling strategies using Microsoft Information Protection and related tools integrated within Microsoft Fabric and Purview</li><li>Create clear labeling guidelines that are easily understood across the organization</li><li>Support the Data Protection Office with implementation of IFRC s Policy on the Protection of Personal Data</li><li>Support Data Protection Officer (DPO) with governance policy input, and compliance documentation</li><li>Support Data Protection Impact Assessment (DPIA) processes for new data initiatives, ensuring privacy by design principles</li><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt<br> Since joining the Delivery Hero family in 2020, the global leader in online food delivery and<br> q-commerce, instaShop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instaShop is an<br> opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an<br> environment where everyone’s achievements are celebrated and where success is the only way forward.<br> As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always<br> on the lookout for new talents to join us on our success journey.&nbsp;</p><br><br>Job Description<br><p>The Area Supervisor manages daily delivery operations, rider teams, and vendor<br> performance across an assigned district. This role is responsible for keeping delivery speeds<br> high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across<br> dark stores and partner hubs through on-ground presence, performance tracking, and vendor<br> coordination.<br> Key Responsibilities:</p><br><p>1. Daily Operations &amp; Vendor Management:</p><br><ul><li>Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum.</li><li>Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently.</li><li>Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes.</li><li>Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground.</li></ul><p>2. Performance Tracking &amp; Analytics:</p><br><ul><li>KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order.</li><li>Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership.</li><li>Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place.</li></ul><p>3. Field Audits, Quality &amp; Onboarding:</p><br><ul><li>On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior.</li><li>Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet.</li><li>Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols..</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>2–4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced proficiency in Microsoft Excel; Power BI is a plus.</li><li>Excellent English.</li><li>Strong communication, organization, and time management skills.</li><li>Excellent ability to be detail oriented.</li><li>Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments.</li><li>Strong ability to multitask.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>The Area Supervisor manages daily delivery operations, rider teams, and vendor<br> performance across an assigned district. This role is responsible for keeping delivery speeds<br> high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across<br> dark stores and partner hubs through on-ground presence, performance tracking, and vendor<br> coordination.<br> Key Responsibilities:</p><br><br><p>1. Daily Operations &amp; Vendor Management:</p><br><br><ul><li>Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum.</li><li>Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently.</li><li>Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes.</li><li>Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground.</li></ul><p>2. Performance Tracking &amp; Analytics:</p><br><br><ul><li>KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order.</li><li>Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership.</li><li>Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place.</li></ul><p>3. Field Audits, Quality &amp; Onboarding:</p><br><br><ul><li>On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior.</li><li>Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet.</li><li>Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols..</li></ul><br>What you need to be successful<br><ul><li>Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>2–4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced proficiency in Microsoft Excel; Power BI is a plus.</li><li>Excellent English.</li><li>Strong communication, organization, and time management skills.</li><li>Excellent ability to be detail oriented.</li><li>Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments.</li><li>Strong ability to multitask.</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt<br> Since joining the Delivery Hero family in 2020, the global leader in online food delivery and<br> q-commerce, instaShop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instaShop is an<br> opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an<br> environment where everyone’s achievements are celebrated and where success is the only way forward.<br> As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always<br> on the lookout for new talents to join us on our success journey.&nbsp;</p><br><br> <br><br> </div>

<p><strong>Logistics Dispatcher</strong><br>As a Logistics Dispatcher, you will be the central hub of our transportation operations, ensuring the efficient and compliant movement of goods. Your responsibilities will include:<br><strong>I. Dispatch & Route Management:</strong></p><ul><li><p><strong>Strategic Planning & Scheduling:</strong> Develop and optimize truck routes and delivery schedules, considering driver availability, equipment capacity, delivery deadlines, traffic, and regulatory requirements (e.g., Hours of Service).</p></li><li><p><strong>Load Procurement & Negotiation:</strong> Secure loads and negotiate competitive rates with brokers to maximize profitability and equipment utilization.</p></li><li><p><strong>Driver & Equipment Assignment:</strong> Accurately assign drivers and appropriate equipment to loads based on qualifications, suitability, delivery needs, and geographical positioning.</p></li><li><p><strong>Real-time Monitoring & Proactive Management:</strong> Utilize GPS and tracking systems to monitor truck location and shipment progress, proactively identifying and mitigating potential delays or issues.</p></li></ul><p><strong>II. Communication & Coordination:</strong></p><ul><li><p><strong>Driver Communication:</strong> Provide clear, concise dispatch instructions, load details, route information, and real-time updates to drivers via various communication channels.</p></li><li><p><strong>Customer Communication:</strong> Deliver timely updates on shipment status and estimated delivery times to customers, proactively communicating any potential delays.</p></li><li><p><strong>Internal Collaboration:</strong> Coordinate seamlessly with warehouse staff for loading/unloading schedules and with the accounting department for accurate billing and payroll.</p></li></ul><p><strong>III. Operational Efficiency & Problem Solving:</strong></p><ul><li><p><strong>Issue Resolution:</strong> Effectively manage and resolve unexpected operational challenges, such as traffic delays, mechanical issues, or delivery complications, to minimize disruption.</p></li><li><p><strong>Equipment Optimization:</strong> Strategically plan loads to maximize equipment utilization and minimize empty miles, contributing to overall operational efficiency.</p></li><li><p><strong>Performance Tracking:</strong> Monitor key performance indicators (KPIs) like target rate per mile and weekly revenue goals to assess and improve dispatch effectiveness.</p></li></ul><p><strong>IV. Compliance & Administration:</strong></p><ul><li><p><strong>Regulatory Adherence:</strong> Ensure strict compliance with all relevant transportation regulations, including Hours of Service (HOS) rules, Department of Transportation (DOT) guidelines, and company safety protocols.</p></li><li><p><strong>Maintenance Coordination:</strong> Facilitate communication between drivers and the maintenance department for equipment issues, coordinating necessary repairs and preventive maintenance.</p></li><li><p><strong>Data Management:</strong> Maintain accurate and up-to-date records within the Transportation Management System &#40;TMS&#41;, including dispatches, driver assignments, delivery confirmations, equipment status, and incident logs.</p></li><li><p><strong>TMS Proficiency:</strong> Expertly utilize and optimize features within the transportation management system to enhance dispatch operations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Exceptional Communication Skills:</strong> Clear, concise, and professional communication with drivers, customers, and internal teams.</p></li><li><p><strong>Strong Organizational and Time Management Skills:</strong> Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.</p></li><li><p><strong>Problem-Solving and Decision-Making Skills:</strong> Ability to analyze situations, identify issues, and implement effective solutions quickly.</p></li><li><p><strong>Knowledge of Transportation Regulations:</strong> Familiarity with HOS rules, DOT regulations, and other relevant laws.</p></li><li><p><strong>Software Navigation Proficiency:</strong> Expertise in using dispatch software, GPS tracking systems, email, and other relevant computer applications.</p></li><li><p><strong>Stress Management and Composure:</strong> Ability to remain calm and effective under pressure.</p></li><li><p><strong>Customer Service Orientation:</strong> Maintaining a professional and helpful attitude when interacting with customers and drivers.</p></li><li><p><strong>Negotiation Skills:</strong> Ability to negotiate rates with brokers or resolve conflicts.</p></li><li><p>Work experience in Logistics <em>(Preferable)</em></p></li><li><p>Knowledge of logistics software or transportation management systems <em>(Preferable)</em></p></li><li><p>Proficient use of <strong>Microsoft Office Suite</strong></p></li><li><p>Demonstrate assertiveness and decisiveness</p></li><li><p>Basic accounting knowledge</p></li><li><p>Excellent Data Entry skills</p></li><li><p>BSc in Supply chain management, Logistics or relevant field <em>(Preferable)</em></p></li><li><p><strong>English Fluency</strong> is a must (both verbal and written).</p></li><li><p>Internet Speed must be <strong>at least 70mbps </strong>(download).</p></li><li><p><strong>Laptop/ PC Specs:</strong></p><ul><li><p>Processor Core i5 or higher</p></li><li><p>8 GB RAM min.</p></li></ul></li></ul><p></p>