Navigation Officer Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To deliver 24/7 digital-first support to Vodafone Business customers by resolving technical, account management, and service-related queries for business travellers and company administrators across live chat and ticketing channels, ensuring fast resolution, high customer satisfaction, and adherence to defined SLAs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Fluent in English (C2 level) with strong written communication and fast typing skills. Skilled in handling account management and technical queries in writing. Emotionally intelligent with the ability to manage high-profile customers. Proficient in MS Office and capable of working rotational morning and night shifts. Committed to compliance and continuous self-development.</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p></p></section>

Reports to: Manager, Venture Lab Marketing and Communications<br>Role Purpose<br>To drive the visibility and brand positioning of AUC Venture Lab (V-Lab), the leading university-based startup accelerator in the MENA region. Responsible for implementing the marketing and communications strategy, capturing V-Lab's activities through diverse mediums. The role involves managing the editorial calendar, creating high-quality content, and maintaining a robust social media presence to engage entrepreneurs, investors, and the wider community.<br>Core Responsibilities<br>Marketing Strategy & Content Creation: Implement the marketing and communications strategy to promote V-Lab’s brand, events, and startup cycles, while ensuring consistent brand positioning and increased program visibility. Develop and edit high-quality written content, including newsletters, email campaigns, and blog articles, while ensuring precise messaging alignment and strong audience engagement. Prepare briefs for partners and media agencies to support Venture Lab activities. Source and manage visuals, photography, and videography for digital and print channels, while ensuring top-tier aesthetic quality and institutional brand compliance across all media. Social Media & Community Management: Manage V-Lab’s presence across social media channels, developing and adhering to a content calendar, while ensuring regular publishing schedules, brand growth, and active community engagement. Monitor social media analytics and leverage tools to optimize engagement and reach. Respond to inquiries regarding V-Lab activities and offerings, both online and offline. Event Support & Stakeholder Communication: Assist the Marketing Manager in the design and execution of all major events per year, while ensuring seamless operational logistics and high-quality participant experience. Communicate achievements and milestones to internal stakeholders and external partners (Investors, Media, Alumni), while ensuring strong partnership retention and positive institutional representation. Additional Related Duties: Perform other related duties as assigned<br>Qualifications & Skills Education & Experience:Bachelor’s Degree in a relevant field (Marketing, Journalism, Communications) is required. Minimum of 7-9 years of experience. Includes 3 years specifically in marketing, communications, or social media. Interest/knowledge of the entrepreneurship scene is preferred. Technical Skills:Creative: Strong ability to create compelling content with words and images; video editing skills are a plus. Digital: Strong knowledge of popular social media platforms and monitoring tools. Communication: Excellent Arabic and English writing and speaking skills. Personal: High-energy attitude, detail-oriented, and capable of multitasking in a fast-paced environment. <br>This position is open until August 20, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted. "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead and oversee the pricing team, ensuring smooth workflow and collaboration.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform hands-on pricing tasks, including market analysis and competitor benchmarking.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Source suppliers locally and internationally to secure competitive offers.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluate suppliers based on pricing, quality, reliability, and compliance standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain and strengthen long-term relationships with suppliers.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with the purchasing team to align pricing strategies with procurement goals.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor and evaluate team members' performance, providing guidance and support.</p><ul><li>Prepare regular reports on pricing activities, supplier performance, and market trends</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Supply Chain Management or a related field.</p><ul><li>It experience dealing with hardware products</li></ul><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum of 2 years of experience working with suppliers in the Saudi Arabian market.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluency in Arabic and English (spoken and written) is required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong negotiation, analytical, and leadership skills.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid understanding of pricing strategies, supplier evaluation, and procurement processes.</p><ul><li>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and reporting skills.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <p> <strong>Duties &amp; Responsibilities:</strong> </p> <ol> <li>Identify and qualify suppliers for R&amp;D-specific materials (API, Packaging, lab equipment, and services.)</li> <li>Develop and maintain strong relationships with local and international vendors.</li> <li>Conduct market analysis to ensure competitive pricing and availability.</li> <li>Manage end-to-end procurement cycle for R&amp;D needs, including RFQs, PO creation, and invoice reconciliation, EDA Approvals and Customs clearance Process cooperating with Logistics and financial team.</li> <li>Coordinate with R&amp;D, Quality, and Regulatory teams to align procurement with project timelines and specifications.</li> <li>Ensure accurate documentation and SAP system updates for all transactions.</li> <li>Ensure procurement activities comply with GMP, GDP, and internal SOPs.</li> </ol> <p>Mitigate supply risks by maintaining alternative sourcing strategies and safety stock levels.</p> <ol> <li>Mitigate supply risks by maintaining alternative sourcing strategies and safety stock levels.</li> <li>Support budgeting and cost control initiatives for R&amp;D procurement.</li> <li>Analyze spending data to identify savings opportunities and process improvements.</li> <li>Ensure all procurement activities comply with company policies, quality standards, and legal requirements.</li> <li>Prepare regular reports on purchasing metrics, supplier performance, and cost savings achieved.</li> <li>Job Location: Sixth of October City</li> </ol> <p> <strong>Qualifications:</strong> </p> <ul> <li>B.Sc. degree in Pharmacy, Supply Chain Management, Industrial Engineering or equivalent.</li> <li>4 6 years of procurement experience, with at least 2 years in a supervisory or lead role.</li> <li>Strong negotiation, communication, and analytical skills.</li> <li>Solid knowledge of procurement processes, sourcing strategies, and contract management.</li> <li>Proficiency in ERP systems (SAP, Oracle, or similar).</li> <li>High attention to detail and commitment to compliance.</li> <li>Job Location: 6th of October City</li> </ul> </div> </div></div></section>

Reports to: Director, Gift Administration<br>Purpose:The job holder will coordinate donor stewardship activities and deliver timely, accurate communications that demonstrate gift impact while ensuring donors are appropriately recognized, engaged, and informed.<br>Responsibilities:Reporting and Narrative Synthesis:Coordinate the end-to-end preparation, drafting, design, and distribution of high-quality stewardship reports and communication packets for university donors and funding partners Fund Administration and Financial Tracking:Track, monitor, and maintain operational information related to endowed funds, current-use funds, naming opportunities, and donor-designated gifts Coordination with relevant university departments to verify financial ledger data and beneficiary information, ensure that institutional records remain up to date within Salesforce and related management systems Digital Production and Content Support:Support the practical development of multimedia stewardship communications, digital content, presentations, short videos, and web-based materials Utilize creative tools to highlight the physical impact of donor philanthropy and format digital assets to strengthen ongoing donor engagement across university channels Recognition Logistics and Event Operations:Assist in managing physical donor recognition programs, including tracking the placement and maintenance of campus naming opportunities, signage, plaques, and markers Stakeholder Liaison and Data Governance:Collaborate directly with faculty, staff, students, and university administrators to compile routine updates and program outcomes Administrative and Operational Support:Provide administrative and operational support for stewardship initiatives, special projects, and departmental activities Perform other related duties as assigned<br>Requirements:Minimum Education Requirements:Bachelor's degree (Master's preferred) in Journalism, Communications, Marketing, Business, or a related discipline Experience:Minimum of three years of professional experience, with a proven track record in fundraising support, communications, or reporting within an international non-profit, academic, research, or public policy institution Skills:Communication: Excellent writing, editing, and proofreading skills, with the flexibility to adapt tone and style to suit various donor audiences Teamwork: Ability to work in a team, under pressure, and independently with minimal supervision and initiative Financial knowledge: High financial literacy, advanced organizational skills to balance multiple reporting deadlines, and the interpersonal diplomacy needed to interact effectively with diverse individuals on and off campus Software Proficiency: Exhibits practical proficiency with Salesforce databases or similar CRM systems, along with professional experience utilizing video editing software and Adobe InDesign. Advanced proficiency in Microsoft Office (Word, Excel, Power Point) and familiarity with content management systems (CMS) for web publishing Flexibility: Ability to work after working hours when required<br>This position is open until July 5, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p><p></p></section>

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br><br>Duties & Responsibilities:<br>Sales Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship Provide the assigned portfolio of intermediate customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty Maintain a superior customer service experience including pre-empting issues and proactive servicing Ensure delivery of customer promise and practice brand values, Continue to maintain and improve the quality of service offered Maximize profitability from the priority base Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers Up-sell and cross-sell other bank products and services to existing customers Minimize customer attrition Maintain customer contact Operation & Service Quality Orient and educate the walk-in customers on the use of the self-service zone Follow up with others, departments, pipeline credit/ operations dept. on pending cases Ensures handling and covering all customer requests / inquiries to deliver services excellence Efficiently handles customers complaints , escalating as appropriate CBE, Compliance, Audit, Procedures Responds to Compliance dept. requirements in terms of obtaining proper approvals Ensure implementation of all bank policies / procedures / KYC requirements Ensure following set procedures as per designation.<br>Qualifications:2-3 years of experience in sales within banking sector or similar industries Computer skills, ability to operate different MS applications, and CRM, CBS, etc. Interpersonal skills Sales skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><br><b><u>Job Purpose:</u></b></p><br><p>Engage effectively in operational service improvements initiatives and drive culture of continuous improvement across all IT processes. Working with IT teams across the IT to recommend processes efficiencies and support new demands and challenges ensuring alignment to the IT strategy and values. Making sure that services delivered remain in line with ever changing business needs in terms of effectiveness and efficiency of existing processes with a strong understanding of the impact related to the provision of new or changed services. Consolidate KPI Metrics and collect measures of IT Business Services availability, to ensure current and planned IT services are delivered to agreed IT target. Monitor closely SLA periodical reports on different IT services and analyse all IT KPI’s for deviations and report to the respected IT area for improvement.</p><br><p><b><u>Job Description:</u></b></p><br><p>1. Identify, review, analyse, prioritize, and recommend improvement opportunities across the service lifecycle, sourcing models, technologies and partners, staff skills and training and communications.</p><br><p>2. Build a service improvement register “SIR” to track improvements from identification to implementation and delivery.</p><br><p>3. Deliver the improvement plans to align &amp; support changes in the business processes.</p><br><p>4. Maintain overall health of ITSM as a discipline within the IT department.</p><br><p>5. Periodically conduct maturity assessments against the process activities and associated roles.</p><br><p>6. Measuring and identifying the value created by CSI improvements.</p><br><p>7. Adopt improvement concepts such as PDCA, ITIL CSI Approach, 7-Step Improvement Process.</p><br><p>8. Defining of metrics and KPI’s for IT services that are being delivered by the team to end users, by monitoring &amp; measuring the availability and performance of IT services. </p><br><p>9. Develop SLA’s with internal customers and create buy-in for adherence to these SLA’s within CIB. </p><br><p>10. Develop OLA’s with other IT and respective teams and create buy-in for adherence to these SLA’s within the IT department.</p><br><p>11. Review outsourced functional SLA with the IT vendor management to ensure that targets are aligned with CIB SLA targets.</p><br><p>12. Support &amp; coordinate in the implementation of the Service Level Management (SLM) structure for CIB and advocate this structure to ensure buy-in for SLM in general and designed structure in particular.</p><br><p>13. Analyse all IT service delivery reports to identify any improvements in the process to proactively drive higher standards of the provided services.</p><br><p><b>Policies, Processes and Procedures</b></p><br><p>14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p><b>Day-to-day operations</b></p><br><p>15. Follow the day-to-day operations related to own jobs in the IT Security, Control and Quality Assurance department to ensure continuity of work.</p><br><p><b>Compliance</b></p><br><p>16. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><b><span><span>Qualifications &amp; Experience</span></span></b></span></p><br><ul><li><span><span>Bachelor’s degree of Computer Engineering, Computer science or its equivalent</span></span></li><li><span><span>Exceeding 10 years of experience in IT Services Management.</span></span></li><li><span><span>Preferably Experience in different documentation standardization models </span></span></li><li><span><span>Knowledge of ITSM manuals &amp; different models.</span></span></li><li><span><span>Preferably work experience across a wide range of quality approaches including ITIL, ISOxx, COBIT and TOGAF</span></span></li><li><span><span>Preferably a Demonstrable leadership expertise in leading large IT departments. </span></span></li><li><span><span>Delivery of IT Change to generate value through the creation of new process management scale</span></span></li><li><span><span>Preferably experienced in the use of ITIL frameworks (specifically the intermediate level) to deliver sustained and externally validated improvement in IT performance.</span></span></li></ul><p><span><b><span><span>Soft Skills</span></span></b></span></p><br><ul><li><span><span>The ability to lead and motivate a team of specialists / senior specialists staff</span></span></li><li><span><span>Excellent presentation and communication skills</span></span></li><li><span><span>Ability to manage and lead team members</span></span></li><li><span><span>Technical understanding with ability to translate into business concepts</span></span></li><li><span><span>Relationship management and conflict resolution skills</span></span></li><li><span><span>A good understanding of the organization’s IT infrastructure &amp; services provided to customers/users</span></span></li><li><span><span>Business analysis skills</span></span></li></ul><p><span><b><span><span>Technical Skills</span></span></b></span></p><br><ul><li><span><span>Microsoft Technologies </span></span></li><li><span><span>ITIL framework</span></span></li><li><span><span>HP Open View Technology</span></span></li><li><span><span>Strategic IT Business Planning</span></span></li><li><span><span>IT Business Delivery analysis &amp; Development </span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us</strong><br>Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi’s first fintech unicorn. Tamara’s mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.<br><strong>About the Role</strong><br>We are looking for a People Business Partner to act as a trusted advisor to managers and team leads on all people-related matters. This position sits at the intersection of business strategy and people strategy. You will partner with Managers to understand their team dynamics, talent gaps, and organizational challenges, and translate those into practical HR solutions that drive performance and engagement.<br>This is an ideal role for a junior-to-mid-level HR professional who has built a solid generalist foundation and is ready to step into a more business-facing capacity. You will work closely with the broader People team, including People Operations and Employee Relations, but your primary focus will be on coaching, supporting talent and performance cycles, enabling organizational effectiveness, and ensuring that people initiatives are aligned with business objectives. A working knowledge of Saudi labor law is expected.<br><strong>Responsibilities</strong><br>•&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Act as the dedicated People Business Partner for Care &amp;amp; Business Support, building strong relationships with managers and serving as their go-to advisor on people matters such as team structure, talent needs, and workforce planning.<br>•&amp;nbsp;&amp;nbsp; Coach and guide Team leads and managers on day-to-day people leadership topics including performance conversations, team development, role design, and managing underperformance, empowering them to lead their teams more effectively.<br>•&amp;nbsp;&amp;nbsp; Drive the end-to-end performance management cycle.<br>•&amp;nbsp;&amp;nbsp; Lead or support organizational change initiatives such as team restructures, role realignments, and headcount planning in collaboration with business leaders and the Head of People.<br>•&amp;nbsp;&amp;nbsp; Analyze people data and trends (e.g., turnover, engagement scores, headcount metrics) to provide actionable insights and recommendations to leadership.<br>•&amp;nbsp;&amp;nbsp; Collaborate with the Talent Acquisition team on workforce planning, ensuring role requirements are clearly defined and hiring decisions support the unit’s strategic direction.<br>•&amp;nbsp;&amp;nbsp; Coordinate with People Operations on the smooth execution of employee lifecycle processes (onboarding, transfers, promotions, offboarding) to ensure a seamless employee experience.<br>•&amp;nbsp;&amp;nbsp; Partner with the Employee Relations team by flagging and escalating complex ER cases, while independently handling routine manager-level advisory matters that do not require formal investigation.<br>•&amp;nbsp;&amp;nbsp; Support the design and rollout of people programs and initiatives such as engagement surveys, recognition frameworks, and learning and development activities.<br>•&amp;nbsp;&amp;nbsp; Ensure that people practices across Care remain compliant with Saudi Labor Law, MHRSD regulations, and internal policies, escalating legal or regulatory complexities to senior HR leadership or the ER team as appropriate.<br><strong>Your expertise</strong><br>•&amp;nbsp;&amp;nbsp; Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field.<br>•&amp;nbsp;&amp;nbsp; Minimum of 3 years of progressive experience in an HR generalist or HRBP role, with demonstrable experience partnering with business managers.<br><strong>Knowledge &amp;amp; Skills</strong><br>•&amp;nbsp;&amp;nbsp; Strong foundational knowledge of Egypt Labor Law, social insurance regulations,...etc.<br>•&amp;nbsp;&amp;nbsp; Excellent written and verbal communication skills in both Arabic and English.<br>•&amp;nbsp;&amp;nbsp; Strong attention to detail with the ability to handle sensitive and confidential information with discretion.<br>•&amp;nbsp;&amp;nbsp; Good interpersonal skills and the ability to build trust with employees at all levels.<br>•&amp;nbsp;&amp;nbsp; Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with HRIS systems is an advantage.<br>•&amp;nbsp;&amp;nbsp; Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.</p><br> </div>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our guest service experts take the initiative and deliver a</p><p></p>

<p><h4>Position summary</h4> <p>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with accounting. Notify engineering of maintenance and repair needs.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs</p><p></p>

<p><h4>Job description</h4> <p>This is how you make our hotels something special ...</p> <p>You’ll develop a strategic training plan that aligns with business goals and addresses skill gaps.<br> You’ll design and deliver impactful training programs to achieve organizational goals.<br> You’ll drive company culture.<br> You’ll ensure delivery of an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business.<br> You’ll conduct training needs analysis and develop the employee development plan.<br> You’ll set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance.<br> You’ll manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs.<br> You’ll administer all training records, ensure efficient records keeping and filing system.</p> <h4>Qualifications</h4> <p>Your experience and personality are that certain something ...</p> <ul> <li>You’ve a proven track record in training leadership role for at least 5 years.</li> <li>You’ve excellent skills in English.</li> <li>You've strong communication and presentation skills.</li> <li>You’re creative, proactive, confident in working with other teams and leaders.</li> <li>You’re detailed-oriented and have a strong sense of responsibility.</li> <li>You’re familiar with talent management and performance appraisal processes.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Process all payment methods in accordance with accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.</p> <p>Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities</p><ul><li>Deliver high-quality, consistent customer service while taking appropriate corrective actions whenever needed.</li><li>Serve as the first point of contact for all telephone inquiries, ensuring prompt and professional support.</li><li>Handle a high volume of inbound and outbound calls efficiently and within agreed service standards.</li><li>Maintain service quality by adhering to established policies, procedures, and quality guidelines.</li><li>Represent TKH professionally by following approved call scripts and telephone etiquette standards.</li><li>Coordinate with the Student Services team to ensure customer inquiries are resolved effectively.</li><li>Handle customer complaints and challenging situations with professionalism, empathy, and sound judgment.</li><li>De-escalate difficult calls and provide appropriate solutions to enhance customer satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor's degree in any relevant discipline.</li><li>1 3 years of experience in customer service, preferably within the education sector or a similar industry.</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong customer focus with a passion for delivering an excellent customer experience.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to manage stressful situations while maintaining professionalism.</li><li>Strong time management and organizational skills.</li><li>Problem-solving and conflict resolution abilities.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Positive attitude, enthusiasm, and commitment to customer satisfaction.</li></ul><p></p></section>