Navigation Officer Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're building production AI agents that change how our engineering org ships code and how employees work with internal knowledge.<br> You'll join a small, high-ownership team.<br> You'll write the agent logic, the tools, the data layer, and the pipelines that make them dependable at scale.<br> Turn architecture into reliable, well-tested, production-grade systems.<br> Role and Responsibilities : Implement agent logic, tools, and orchestration against the given architecture.<br> Build and tune RAG pipelines : ingestion → embeddings → retrieval → re-ranking → evaluation Design and optimize Postgres schemas, queries, and vector indexes for production load Build the test-generation and test-execution engine for the AI Code Pipeline Integrate with Git, CI/CD, and internal services Build evaluation harnesses, observability, and guardrails so agents are measurable and safe Own the reliability, latency, and cost of the systems you ship Write clean, typed, well-tested Python and participate actively in code review Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.<br> 4+ years of professional software engineering in Python , with deep, hands-on command of the language : async, typing, packaging, performance, and clean, maintainable code 1+ years building LLM / agentic systems — tool use / function calling, orchestration, prompting, and evaluation Strong problem-solving and debugging on ambiguous, real-world production problems.<br> Solid Postgres experience: schema design, query optimization, and extensions ( pgvector ) Experience shipping and operating production services — testing, CI/CD, observability, on-call mindset Comfort with Git-based workflows and code review Automating software testing: unit, integration, functional, security, performance Integrating with developer tooling and CI/CD systems 6+ months of demonstrated experience building with Claude Code in a development workflow</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><strong>A Senior AP Accountant manages and oversees the full accounts payable process, ensuring accurate, timely, and compliant financial transactions while maintaining strong vendor relationships.</strong></strong><br><strong>Key Responsibilities</strong><br><ul><li><strong>Accounts Payable Management:</strong> Oversee the end-to-end AP process, including invoice processing, payment disbursement, and vendor communications to ensure timely and accurate payments .</li><li><strong>Financial Recordkeeping:</strong> Maintain accurate financial records, reconcile vendor statements, and resolve discrepancies to ensure integrity of financial reports .</li><li><strong>Policy Compliance:</strong> Monitor and enforce AP policies and procedures, ensuring adherence to internal controls and regulatory requirements .</li><li><strong>Expense and Payment Processing:</strong> Review and approve employee expense reports, process check files, wire transfers, ACH payments, and positive pay .</li><li><strong>Reporting and Analysis:</strong> Prepare and analyze aging reports, monthly/quarterly tax payments (e.g., FICA/FUTA), and other financial reports to manage cash flow effectively .</li><li><strong>Staff Support and Training:</strong> Assist and train junior staff on ERP systems, AP policies, and procedures, fostering team efficiency and accuracy .</li><li><strong>Vendor Relations:</strong> Maintain strong relationships with vendors, handle inquiries, and resolve billing issues promptly .</li><li><strong>Compliance and Audit Support:</strong> Ensure proper documentation for audits, maintain W9 forms, and assist with SOX compliance and 1099 filings </li></ul><br><strong>Requirements</strong><br><strong>Required Skills and Qualifications</strong><br><ul><li><strong>Education:</strong> Typically requires a Bachelor's degree in Accounting, Finance, Business Administration, or a related field .</li><li><strong>Experience:</strong> Several years of experience in accounts payable or general accounting, with demonstrated ability to manage high-volume transactions .</li><li><strong>Technical Skills:</strong> Proficiency in ERP systems, accounting software, and Microsoft Excel; strong understanding of accounting principles and internal controls .</li><li><strong>Certifications (Optional but Preferred):</strong> APM, APS, or CAPP certifications can be advantageous .</li><li><strong>Soft Skills:</strong> Attention to detail, organizational skills, analytical thinking, and effective communication for vendor and team interactions </li></ul><br><strong>Benefits</strong><br><ul><li>Tuition Discount for Dependents</li><li>Medical Insurance for Self</li><li>Transportation</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Housekeeping Coordinator</strong> The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Operational Support</strong></p><ul><li>Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities</li><li>Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance</li><li>Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards</li><li>Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution</li><li>Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment</li></ul><p><strong>Event &amp; Banquet Coordination</strong></p><ul><li>Coordinate with Sales and Events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements</li><li>Ensure housekeeping readiness for group bookings and special functions</li></ul><p><strong>Core Competencies</strong></p><ul><li>Problem-solving skills and attention to detail</li><li>Guest service orientation and commitment to excellence</li><li>Operational awareness and resource management</li><li>Team collaboration and staff leadership</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; Diploma or Degree in Hospitality Management, Business Administration, or related field preferred</li><li>2 4 years of experience in housekeeping operations, hotel management, or hospitality coordination</li><li>Proven experience in supervisory or coordination roles within housekeeping or hotel operations</li><li>Strong knowledge of cleaning standards, protocols, and best practices</li><li>Excellent organizational and multitasking skills with ability to manage competing priorities</li><li>Proficiency in hotel management systems and scheduling software</li><li>Strong communication and interpersonal skills with ability to lead and motivate teams</li><li>Certification in Hospitality Management or Professional Housekeeping Standards</li><li>Experience coordinating special events or banquet operations</li><li>Familiarity with inventory management and procurement processes</li><li>Experience with quality assurance inspections and staff training</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Operational Support</strong></p><ul><li>Coordinate daily F&amp;B operations across restaurants, bars, room service, and banquet functions.</li><li>Assist in scheduling staff and monitoring staffing levels.</li><li>Ensure all event orders (BEOs) are properly distributed and communicated to relevant departments.</li><li>Monitor service standards and ensure compliance with hotel policies.</li></ul><p><strong>Administrative Duties</strong></p><ul><li>Maintain F&amp;B department records, reports, and documentation.</li><li>Prepare weekly/monthly performance reports (sales, labor costs, food cost).</li><li>Assist with inventory tracking and purchasing coordination.</li><li>Update menus, pricing, and POS systems as required.</li></ul><p><strong>Job Summary:</strong> The Food &amp; Beverage Coordinator supports the daily administrative and operational functions of the Food &amp; Beverage department. This role ensures efficient communication, coordination of events, accurate documentation, and smooth service operations across outlets, banquets, and catering services. The F&amp;B Coordinator acts as a liaison between kitchen, service teams, purchasing, sales, and hotel management to maintain service excellence and operational efficiency.</p><p><strong>Event &amp; Banquet Coordination</strong></p><ul><li>Coordinate with Sales and Events teams for banquet functions and group bookings.</li><li>Ensure event details are clearly communicated to kitchen and service teams.</li><li>Attend pre-function meetings and assist with event logistics.</li><li>Follow up on event feedback and guest satisfaction.</li></ul><p><strong>Financial &amp; Inventory Control</strong></p><ul><li>Assist in monitoring food and beverage cost control.</li><li>Support monthly inventory counts.</li><li>Track supplier orders and invoices.</li><li>Ensure proper billing for events and outlets.</li></ul><p><strong>Guest &amp; Team Communication</strong></p><ul><li>Address guest inquiries and special requests professionally.</li><li>Coordinate between departments to resolve operational issues.</li><li>Support training and onboarding of F&amp;B team members.</li></ul><p><strong>Key Competencies:</strong></p><ul><li>Attention to detail</li><li>Time management</li><li>Problem-solving skills</li><li>Customer service orientation</li><li>Financial awareness</li><li>Team collaboration</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Degree in Hospitality Management, Business Administration, or related field.</li><li>1 3 years of experience in Food &amp; Beverage operations (hotel experience preferred).</li><li>Strong organizational and multitasking skills.</li><li>Proficiency in MS Office and POS systems.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATION</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 3-5 years of related work experience within hospitality. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>· Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p><br><p>· Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p><br><p>· Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><br><p>Team Leadership &amp; Development:</p><br><p>· Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</p><br><p>· Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</p><br><p>· Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><br><p>Quality Control &amp; Inspections:</p><br><p>· Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</p><br><p>· Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><br><p>Inventory &amp; Supplies Management:</p><br><p>· Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</p><br><p>· Laundry Operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><br><p>Guest Service &amp; Relations:</p><br><p>· Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</p><br><p>· Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><br><p>Health &amp; Safety Compliance:</p><br><p>· Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</p><br><p>· Hygiene &amp; Cleanliness Standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><br><p>Administrative Support &amp; Reporting:</p><br><p>· Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</p><br><p>· Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><br><p>Collaboration with Other Departments:</p><br><p>· Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</p><br><p>· Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People &amp; Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning &amp; Talent Development &amp; Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&amp;L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Main Responsibilities Reporting to the Director (Banking Legal Services), the Manager (Banking Legal Services) will assist the Legal Department in ensuring that it contributes fully to the Bank’s mission of stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa’s share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a Centre of Excellence in African trade matters .<br> Providing strategic direction and leading the development of the Bank’s strategy in the area of legal services delivery to ensure that this is managed with a long -term perspective, linked to the overall business strategy.<br> Key Responsibilities: 1.<br> Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters to ensure delivery of tailored, commercially focused legal solutions.<br> 2. Providing legal and strategic advice to the Bank and its subsidiaries entities on special projects/initiatives and identifying potential legal risks 3.<br> Providing advice to the Bank on an assigned portfolio of distressed credit facilities/loans to minimize loss and maximize value of recoveries of the sub and non-performing assets of the bank in line with set targets 4.<br> Negotiation and preparation of legal documents with the Bank’s legal counterparties and under the guidance of Director, Banking Legal Services.<br> 5. Work closely with external legal counsel for the initiation and implementation of loan recovery and restructuring strategies as well as in commencing litigation until final judgement and asset attachment proceedings and recovery.<br> 6. Define and recommend appropriate solutions to legal problems and provide advice on constraints, risks and options in relation to loan work-out strategies with a view to reducing the Bank’s credit risk and maximize returns 7.<br> Participating in the planning, organisation and implementation of legal support for business activities of the Bank, research of relevant precedents, presentation of appropriate solutions.<br> 8. Providing guidance on the proper application and interpretation of laws and regulations as applicable to the Bank’s business and ensuring adequacy of controls to mitigate legal and other risks or concerns that may arise thereto 9.<br> Providing assistance in connection with the formulation and implementation of effective legal processes to ensure timely delivery of transaction documentation.<br> and facilitating the development of appropriate forms of standardised documentation/legal precedents.<br> 10. Serving as subject matter expert and key legal advisor to business stakeholders by providing counsel on all aspects of legal matters related to the Bank’s loan products particularly loan remediation and restructuring.<br> 11. Serving as Legal stakeholder on internal committees/working groups, managing special projects and engaging with advocacy efforts relating to the Bank’s development mandate.<br> 12. Coordinating the engagement of external legal counsel in order to ensure value for money in the procurement of legal services 13.<br> Providing legal advice to management and staff in all areas of the Bank’s activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches 14.<br> Providing advice in connection with the Bank borrowings in the international capital and money markets, including the review and negotiation of legal documentation required for the implementation of the Bank’s borrowing strategy and capital markets transactions 15.<br> Providing legal advice on the Bank’s Asset and Liability Management procedures and policies and participating in the work of the Bank’s Asset and Liability Management Committee and its working groups.<br> 16. Providing legal advice on equity participations, grants and other financing and co-financing agreements with other multilateral and bilateral financial institutions and related arrangements.<br> 17. Representing the Bank internally and externally in negotiation, disputes, consultations and other proceedings that require legal representation 18.<br> Working with internal staff and external parties as required by management; 19.<br> Conducting deal appraisals (with provision of input) and legal due diligence exercises on proposed transactions; 20.<br> Preparing a variety of legal documentation including transaction documentation designed to protect the interests of the Bank as lender, borrower and in other capacities.<br> 21. Negotiating a wide range of legal documents with the Bank’s transaction counterparties, under the guidance of management; 22.<br> Providing legal advice to management and staff in all areas of the Bank’s activities and proffering solutions to legal problems, constraints, risks, options, consequences and approaches.<br> 23. Reviewing documentation and assessing legal matters arising from the various financing and non-financing activities of the Bank; 24.<br> Conducting, managing and monitoring the legal workstreams of ongoing transactions.<br> Compliance Responsibilities 1.<br> Understanding and adhering to the Bank's AML, Regulatory and Conduct Compliance policies and procedures, notably: (i) Staff Handbook (has code of conduct provisions) (ii) Anti-Money Laundering (AML), Counter Financing of Terrorism and Counter Proliferation Financing (iii) Conflicts of Interest and Policies on Staff Involvement in External Engagements/Activities (iv) Anti-Bribery &amp; Corruption (v) Insider Trading Guidelines 2.<br> Reporting any suspicious or non-compliant activities or matters relating to the Bank’s staff or the customers to the Compliance Department.<br> 3. Completing the Annual Compliance Training/Assessment.<br> Private Health Insurance Training &amp; Development Performance Bonus Post graduate degree in Law from a recognised University and a Diploma in Legal Practice of a recognised Bar Course Professional legal practice and experience of not less than 5 years, with particular emphasis on the Banking and financial services industry.<br> Experience in handling documentation in connection with cross-border trade and project finance transactions, particularly in the following areas: structured trade and corporate finance; project and asset-based finance; guarantees and specialised finance; sovereign lending, and private equity.<br> Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa Ability to interact with senior officials of banks, corporates and governments and to present legal advice on various management issues to the Bank’s senior management Excellent verbal and written communication skills in English.<br> Knowledge of one of more of the Bank’s other working languages is an added advantage (i.<br>e. French, Arabic and Portuguese) Strong skills in drafting a variety of legal documents and communicating complex issues clearly and concisely Familiarity with trade and project finance issues, treasury issues and transnational transactions.<br> Ability to speedily grasp the essence, content and implications of the Bank’s constitutive documents in order to be able to provide advice on them Ability to review under strict deadlines Negotiating skills and capacity to work with other professionals including non-legal professionals to develop innovative solutions to conflicting interests and positions Ability to organise and manage human resources to attain goals.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong></p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People &amp; Culture</strong></p><p>Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager. Learning &amp; Talent Development &amp; Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills &amp; Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.</p><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a CEO Office Manager for one of our partners, a pioneer in development.<br> Job Summary: To ensure the effective and efficient management of the Chief Executive Officer's office by coordinating the CEO's schedule, communications, meetings, priorities, and key deliverables.<br> The role serves as the primary coordination hub between the CEO, the Executive Committee (EXCO), the Board, and external stakeholders, ensuring seamless communication, timely follow-up, and strict confidentiality.<br> The role manages operational and administrative priorities, monitors the execution of key actions, and facilitates executive coordination, enabling the CEO to focus on high-priority decisions and engagements.<br> The role also supports the CEO across the full scope of his professional and personal responsibilities, as directed.<br> Responsibilities: Executive Calendar &amp; Time Management Own and manage the CEO's calendar, ensuring effective prioritization of meetings, business commitments, site visits, travel, and key engagements.<br> Evaluate, prioritize, and coordinate meeting requests to ensure the CEO's time is aligned with business priorities.<br> Proactively identify and resolve scheduling conflicts while balancing priorities and business needs.<br> Prepare and maintain the CEO's daily, weekly, and monthly agenda, ensuring all meetings are supported with relevant pre-reading materials, briefing notes, presentations, and required documentation.<br> Coordinate executive schedules with EXCO members and key stakeholders to ensure seamless planning and execution of meetings.<br> Monitor changes to the CEO's commitments and communicate updates promptly to all relevant stakeholders.<br> Executive Meetings &amp; Action Management Organize EXCO, Board, and key stakeholders' meetings including scheduling, logistics, venue arrangements, catering, and technology requirements.<br> Prepare, review and distribute meeting agendas in coordination with the CEO, ensuring all supporting documents and presentations are complete and circulated within agreed timelines.<br> Attend meetings as required, accurately record minutes in Arabic or English, and distribute approved minutes within the agreed time.<br> Maintain a centralized action tracker for decisions, commitments, and assigned actions, proactively following up with relevant departments to ensure timely completion.<br> Monitor the implementation of meeting decisions and escalate overdue or high-risk actions to the CEO as appropriate.<br> Maintain organized and confidential records of agendas, minutes, resolutions, and supporting documentation in accordance with record-retention requirements.<br> Correspondence &amp; Communication Serve as the primary point of contact for the CEO Office, professionally managing incoming emails, correspondence, visitors, and communication requests.<br> Draft, review, edit, translate, and format high-quality correspondence, reports, presentations, speeches, memos, letters, and announcements in both Arabic and English.<br> Manage the flow of incoming and outgoing correspondence to the relevant department, ensuring timely routing, tracking, follow-up, and closure of all requests and responses.<br> Review all items submitted for the CEO's attention or approval to ensure completeness — including supporting documents, required approvals, and relevant context — before presentation to the CEO.<br> Where appropriate, use CEO-approved AI tools to support the review of documents submitted for the CEO's approval — checking completeness, consistency, and quality — before presentation, in compliance with confidentiality and data-security requirements.<br> Support the administration of the CEO's professional digital presence (e.<br>g., LinkedIn), including publishing approved content, monitoring messages, and coordinating with Marketing &amp; Communications and appointed agencies, in accordance with the CEO's approval and delegation framework.<br> Ensure that all communications issued from the CEO Office are accurate, professionally presented, and aligned with organizational standards and priorities.<br> Maintain strict confidentiality when handling sensitive information, executive correspondence, and privileged business matters.<br> Travel &amp; Events Arrangements Plan and coordinate all domestic and international travel arrangements for the CEO, including flights, visas, accommodation, transportation, itineraries, and travel documentation.<br> Prepare comprehensive travel itineraries, briefing packs, meeting schedules, and supporting documentation to ensure the CEO is fully prepared for business travel.<br> Support the planning and execution of executive meetings, corporate events, project launches, Town Halls, leadership off-sites, and other CEO-sponsored events.<br> Coordinate with internal departments and external service providers to ensure all event logistics are delivered efficiently and to the required standard.<br> Prepare and reconcile the CEO's business travel and expense claims in accordance with company policies and Finance requirements.<br> Coordinate the CEO's media engagements, interviews, and public appearances — including scheduling and briefing materials — in liaison with Marketing &amp; Communications and appointed agencies.<br> CEO Office Operations &amp; Coordination Manage the day-to-day operations of the CEO Office, ensuring efficient administrative processes and high service standards.<br> Administer the CEO Office budget, office supplies, and service contracts within delegated authority.<br> Raise purchase requests and coordinate with Procurement and Finance to ensure timely acquisition of CEO Office requirements.<br> Support the onboarding and administrative arrangements for new EXCO members.<br> Maintain organized records, filing systems, and documentation for the CEO Office in accordance with company standards.<br> Confidentiality &amp; Governance Maintain the highest level of confidentiality when handling sensitive commercial, financial, legal, contractual, strategic, and personnel information.<br> Exercise sound judgment in determining matters requiring the CEO's attention and independently resolve routine operational issues where appropriate.<br> Operate within a delegation-of-authority framework agreed with the CEO, acting on or declining requests on the CEO's behalf only within delegated limits, and escalating all matters beyond those limits to the CEO.<br> Safeguard confidential CEO Office records and ensure secure handling, storage, and distribution of sensitive information.<br> Promote professional standards, integrity, and discretion in all interactions involving the CEO Office.<br> Basic salary Performance bonus tied to achieved KPIs Social insurance coverage Medical insurance: Fully covered through GlobeMed Paid Time Off (PTO) Work Setup: Location El Sheikh Zayed Work Model Bachelor's degree in Business Administration, Management, or related discipline.<br> 6–10 years of progressive experience in executive support, with at least 3 years supporting C-level executives.<br> Demonstrated experience in executive reporting, agenda management, minute-taking, and action tracking.<br> Proven ability to manage multiple priorities, work under pressure, and meet tight deadlines while maintaining accuracy and professionalism.<br> Full professional fluency in Arabic and English (written and spoken); business-standard drafting in both languages is essential.<br> Advanced command of Microsoft Office 365; Outlook, Word, Excel, PowerPoint, Teams and SharePoint.<br> Working familiarity with ERP, document management systems, and Power BI dashboards.<br> Working proficiency with AI productivity tools to support drafting, summarization, and document review.<br> Solid business writing, minute-taking, and report consolidation capability.<br></span> </div>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <ul> <li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li> <li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li> <li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li> <li>Record, document, and report all security incidents accurately and in a timely manner.</li> <li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li> <li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li> <li>Maintain confidentiality of CCTV footage and security-related information at all times.</li> <li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li> <li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li> <li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li> <li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li> <li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li> <li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li> <li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li> <li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li> <li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li> <li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li> <li>Participate in emergency drills, security training, and departmental meetings as required.</li> <li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li> <li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li> <li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Education:</strong> At least a high school diploma.</li> <li><strong>Experience:</strong> At least 2 years of work experience in the related field. Experience in the industry is an asset.</li> <li><strong>Foreign language:</strong> Not required.</li> <li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li> <li><strong>Computer literacy:</strong> Not required.</li> <li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><span>Manage a reduced, specialized caseload of the most <strong>complex, sensitive, high-risk, or executive-level complaints</strong> (e.g., those involving legal, media, or regulatory escalation).</span></li><li><span>Apply expert judgment and knowledge to resolve issues where policy or procedure may not be immediately clear, making impartial and evidence-based decisions.</span></li><li><span>Act as a <strong>subject matter expert (SME)</strong> and first-point escalation for the Complaints Officers, providing guidance, coaching, and technical advice on complex cases.</span></li><li><span>Support the Complaints Manager in the daily supervision and quality assurance of the team's output.</span></li><li><span>Assist in training and onboarding new team members on complaints procedures, systems, and best practices.</span></li><li><span>Conduct in-depth <strong>root cause analysis</strong> and trend identification from complaint data to identify systemic failures and areas of organizational risk.</span></li><li><span>Develop and propose <strong>corrective and preventative action plans</strong> (CAPA) and policy/process improvements to senior management.</span></li><li><span>Lead or participate in cross-functional projects aimed at enhancing service delivery and reducing complaint volumes.</span></li><li><span>Ensure the complaints handling process remains compliant with evolving regulatory and legislative requirements.</span></li><li><p><span><span>Investigate complaints thoroughly , gather relevant information and analyze&nbsp;</span></span></p><br></li><li><span><span>Provide timely and accurate responses to customer inquiries and complaints.</span></span></li><li><span><span>Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers</span></span></li><li><p><span><span>To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs</span></span></p><br></li><li><span><span>To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers</span></span></li><li><span><span>To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints</span></span></li><li><p><span><span>To visibly improve customer satisfaction scores and related survey results through complaint resolution</span></span></p><br></li><li><p><span><span>Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM)Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies</span></span></p><br></li><li><p><span><span>Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, &nbsp;Risk, Technology and legal teams, to investigate and resolve complaints effectively.</span></span></p><br></li><li><p><span><span>Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations.</span></span></p><br></li><li><p><span><span>Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.</span></span></p><br></li><li><p><span><span>Contribute towards team building and create positive energy to boost team’s productivity.</span></span></p><br></li></ul><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li><li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li><li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li><li>Record, document, and report all security incidents accurately and in a timely manner.</li><li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li><li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li><li>Maintain confidentiality of CCTV footage and security-related information at all times.</li><li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li><li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li><li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li><li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li><li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li><li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li><li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li><li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li><li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li><li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li><li>Participate in emergency drills, security training, and departmental meetings as required.</li><li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li><li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li><li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> At least a high school diploma.</li><li><strong>Experience: </strong>At least 2 years of work experience in the related field. Experience in the industry is an asset.</li><li><strong>Foreign Language:</strong> Not required.</li><li><strong>Courses and Training:</strong>&nbsp; Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Not required.</li><li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

About Accenture<br><br>Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovative-led company with approximately 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.<br><br>Job Summary:<br><br>Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following:<br><br>Key Responsibilities<br><br>Although no two days at Accenture are the same, as a Change Management Consultant in our T&O practice, a typical day might include:<br><br><br>Defining Change Management strategies to address stakeholders’ challenges and expectations, supporting business transformational change programs.<br>Utilizing social and digital technologies in change management and communications.<br>Supporting clients in developing change capability for agile transformation.<br>Co-creating solutions, conducting user review sessions, and managing stakeholder agreement meetings.<br>Performing Change Management Impact Analysis and establishing treatment plans.<br>Facilitating transitions to new work methodologies using targeted change interventions.<br>Designing strategies for sustained behavior shift and guiding culture transformation.<br>Implementing Change Measurement activities utilizing tools such as Change Readiness platforms.<br>Participating in enterprise-wide transformation programs with functional teams.<br>Collaborating within dynamic, international teams with English as the common language.<br>Coaching and mentoring junior team members while promoting innovation and thought leadership in areas like Cyber Security and Intelligent Automation.<br>Engaging in practice-building efforts, including team, capability, and community development.<br>Supporting solutioning and proposal development aligned to specific geographies or markets.<br>Conducting global travel to prestigious client sites as part of large-scale transformation initiatives.<br><br><br>Qualifications Required<br><br><br>MBA/master’s degree.<br>Demonstrated years of experience in change management programs (e.g., stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support, and business readiness).<br>Familiarity with ERP implementations, technology transformations, cloud-based solutions, Intelligent Automation setups, Shared Service frameworks, and experience in Cyber Security education and awareness is a bonus.<br>Strong ability to define and articulate business value through recommendations and strategies.<br>Skilled in data interpretation, working with analytic models, and advancing technology tools (e.g., cloud HR, behavior change packages, immersive learning).<br>Proficiency in managing stakeholders within multicultural, global environments.<br>Language capabilities: Proficient in English and Arabic (written and verbal).<br><br><br>Your Winning Qualities<br><br><br>Leadership qualities: Able to build relationships seamlessly with clients and colleagues.<br>Collaborative team player: Enjoys intellectual stimulation from global teamwork.<br>Determination: Thrives on challenges and overcoming obstacles to deliver results.<br>Digitally adept: Always curious, embracing learning opportunities.<br>Communication expertise: Strong written and verbal skills.<br>Travel readiness: Willingness to travel internationally, sometimes up to 80%, for onsite client engagements across the Middle East or globally.<br><br><br>Why join us?<br><br><br>We offer a transparent, fast paced career progression, with a focus on your strengths and continuous coaching from senior colleagues<br>You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools<br>Flexible work arrangements and a range of benefits including competitive rewards<br>You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends<br>You will also have opportunities to make a difference to the communities in which we work and live<br><br><br>Next Steps<br><br>If this sounds like the ideal role, career and company for you, click below to apply.<br><br>To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.<br><br>Accenture Middle East: Linked In, Instagram, Facebook, Twitter, You Tube

Your Job<br><br>The Customs Manager will lead and coordinate customs and trade compliance activities across the Africa and Middle East region. The role is responsible for ensuring compliant, efficient and cost-effective import and export operations while minimizing customs risks, delays, penalties and additional costs.<br><br>The Customs Manager will also supervise a customs team, ensuring effective task allocation, performance management, capability development and consistent execution across the region.<br><br>The role will work closely with Logistics, Supply Chain, Procurement, Commercial, Finance, Tax, Legal, local operations and external service providers.<br><br>What You Will Do<br><br>Ensure compliance with applicable customs, import, export and international trade regulations across the AME region. Lead and supervise the customs team, setting priorities, allocating responsibilities and ensuring effective day-to-day execution. Provide coaching, guidance and performance feedback to team members, supporting their professional development. Ensure appropriate workload distribution, operational coverage and continuity within the customs function. Coordinate and oversee customs clearance activities, acting as the main escalation point for delays, inspections, disputes and complex customs matters. Ensure the accuracy of customs declarations, tariff classifications, customs valuation, country of origin and supporting documentation. Monitor regulatory changes and translate new requirements into practical procedures and controls. Develop, implement and maintain regional customs policies, standard operating procedures and compliance controls. Manage relationships with customs brokers, freight forwarders, consultants and customs authorities. Monitor service-provider performance, including clearance lead times, declaration accuracy, costs and compliance incidents. Identify opportunities to optimize customs duties and costs through free trade agreements, duty exemptions, temporary admission, bonded warehousing and other customs regimes. Support customs audits, inspections and investigations, ensuring that corrective actions are implemented on time. Provide customs advice for new products, suppliers, customers, routes, contracts and business models. Deliver customs training and guidance to Logistics, Supply Chain and other relevant teams. Prepare regular reports on customs performance, risks, costs, penalties, audits and improvement initiatives. Drive standardization, digitalization and continuous improvement of customs processes across the region.<br><br><br>Who You Are (Basic Qualifications)<br><br>Bachelor’s degree in International Trade, Logistics, Supply Chain, Business Administration, Finance, or a related field. Strong experience in customs, international trade, import/export operations or trade compliance. Previous experience in a senior customs or regional coordination role. Strong knowledge of tariff classification, customs valuation, rules of origin, free trade agreements, customs documentation and special customs procedures. Proven experience working with customs authorities, customs brokers, freight forwarders and logistics service providers. Experience supporting customs audits, disputes, compliance reviews and corrective-action plans. Strong analytical, problem-solving, negotiation and stakeholder-management skills. Ability to work effectively in a multicultural and matrix organization. High level of integrity, accuracy, accountability and professional judgement. Fluent written and spoken English. Arabic would be an advantage.<br><br><br>What Will Put You Ahead<br><br>Experience with SAP, ERP systems or customs compliance tools would be beneficial. Experience managing customs operations across multiple countries, preferably within Africa and the Middle East. Availability to travel within the AME region when required.<br><br><br>At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.<br><br>Who We Are<br><br>As a Koch company, Guardian Glass is one of the world’s largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You’ll find our glass in homes offices and cars and in some of the world’s most iconic projects.<br><br>At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.<br><br>Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

<p> <strong>Role Objective</strong> </p> <p>Support the growth and development of the company s commercial function, with a strong focus on new business development, B2B and corporate accounts, key client management, retail sales, VIP/tailor-made clients, partnerships, and sales performance.</p> <p>The Commercial Manager will be a hands-on commercial professional who can identify opportunities, build strong client relationships, develop the sales pipeline, and convert opportunities into revenue.</p> <p>This role is ideal for someone who combines business development, relationship management, sales execution, and commercial thinking and is ready to take greater ownership of the company's growth.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <p>Achieve agreed sales and commercial targets.</p> <p>Identify and acquire new B2B, corporate, and strategic accounts.</p> <p>Develop and maintain strong relationships with existing key clients.</p> <p>Build relationships with decision-makers across relevant sectors, including corporate, hospitality, automotive, banking, fashion, and other relationship-driven businesses.</p> <p>Manage the sales pipeline from lead generation through negotiation, closing, and follow-up.</p> <p>Prepare quotations, proposals, and commercial offers.</p> <p>Negotiate with clients and partners within approved commercial guidelines.</p> <p>Identify opportunities for partnerships, wholesale, consignment, and additional sales channels.</p> <p>Support the development and growth of VIP and tailor-made client business.</p> <p>Coordinate with Operations, Marketing, Production, and Logistics to ensure smooth client delivery and execution.</p> <p>Monitor sales performance and identify opportunities to improve revenue and conversion.</p> <p>Maintain accurate client and opportunity information in the company's CRM/Odoo.</p> <p>Provide regular sales updates, pipeline reports, and forecasts to the CEO.</p> <p>Support the development of a more structured and consistent sales process as the company grows.</p> <p>Contribute ideas and initiatives that improve customer acquisition, retention, and overall commercial performance.</p> <p>Team &amp; Leadership Responsibilities</p> <p>Provide day-to-day guidance and support to the sales/retail team.</p> <p>Follow up on individual and team sales performance.</p> <p>Help establish clear sales priorities and follow-up routines.</p> <p>Coach team members on client communication, selling, and relationship management.</p> <p>Work closely with management to identify sales gaps and improvement opportunities.</p> <p>Note: This is a hands-on management role. The successful candidate is expected to actively develop business and manage key relationships rather than operate only as a sales administrator.</p> <p> </p> <p> <strong>Candidate Profile</strong> </p> <p>3 5 years of relevant experience in sales, business development, account management, or commercial roles.</p> <p>Proven experience in acquiring new clients and growing existing accounts.</p> <p>Strong B2B and relationship-building experience.</p> <p>Experience in premium/luxury, corporate gifting, fashion, hospitality, automotive, banking, or other relationship-driven businesses is preferred.</p> <p>Strong negotiation, communication, presentation, and networking skills.</p> <p>Commercially minded with a strong understanding of sales targets and revenue generation.</p> <p>Highly organized with strong follow-up and pipeline management skills.</p> <p>Comfortable working in a fast-paced, entrepreneurial environment.</p> <p>Able to work independently and take ownership of commercial initiatives.</p> <p>Strong interpersonal and relationship-management skills.</p> <p>Fluent in Arabic and English; French is an advantage.</p> <p>An existing corporate or VIP network is an advantage but not mandatory.</p> <p> <strong>Core KPIs</strong> </p> <p>Total Revenue vs. Target</p> <p>New B2B Accounts Acquired</p> <p>Revenue Generated from New Accounts</p><p><strong>Desired Candidate Profile</strong></p><p>Qualified Sales Pipeline Value</p> <p>Lead-to-Opportunity and Opportunity-to-Close Conversion</p> <p>Retail/Sales Team Target Achievement</p> <p>VIP &amp; Tailor-Made Client Revenue and Retention</p> <p>New Partnerships / Commercial Channels Developed</p> <p>CRM Accuracy, Follow-Up &amp; Sales Forecasting Discipline</p> <p>What We Are Looking For</p> <p>We are looking for a hands-on commercial professional who enjoys creating opportunities, opening doors, developing relationships, and closing business.</p> <p>The ideal candidate is not simply an administrator or sales coordinator. They should be comfortable prospecting, meeting clients, negotiating, following up, and taking ownership of commercial results.</p> <p>This is an opportunity for a strong 3 5 year sales/business development professional to take a broader commercial role within a growing, entrepreneurial company and gradually build greater responsibility across the commercial function.</p> <p>Working Conditions</p> <p>Working Days: Sunday Thursday</p> <p>Days Off: Friday &amp; Saturday</p> <p>Working Hours: Primarily 6:00 PM 10:00 PM, with flexibility depending on business requirements</p> <p>Work Model: On-site</p> <p>Location: Maadi, Cairo</p>

Job title: Account Manager Location: Head Office, Arkan Plaza, El Sheikh Zayed, Egypt<br>About noon<br>noon, the region's leading consumer commerce platform. On December 12th, 2017,noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egyptin February 2019. The noon ecosystem of services now includes marketplaces for fooddelivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re sixyears in, but only 5% done.<br>noon’s mission: Every door, Every day.<br>About the Role<br>As a Pantry Category Buyer for noon KSA, you will own the commercial performance and end-to-end supplier relationships for a portfolio of pantry brands and vendors. You will be responsible for growing the category by expanding selection, improving availability, negotiating competitive commercial terms, and delivering sustainable revenue and profitability. You will use data and market insights to identify customer needs, selection gaps, pricing opportunities, and performance improvement areas. You will also work closely with internal stakeholders (including Category Management, Supply Chain, Finance, Marketing, Operations, and Product) to translate commercial plans into a stronger customer proposition. This role requires strong commercial judgment, analytical capability, effective negotiation skills, and the ability to manage multiple priorities in a fast-paced environment. You will be expected to operate with a high degree of ownership, build productive supplier partnerships, and contribute directly to the growth of noon’s Pantry business in Saudi Arabia. This position is based in Cairo, Egypt, supports noon’s Pantry business in Saudi Arabia, and reports to the Senior Category Manager within the FMCG business.<br>What you’ll do:<br>Manage and grow a portfolio of pantry brands and suppliers, developing strong commercial relationships and joint growth plans. Own the category’s revenue, margin, profitability, selection, availability, and inventory performance. Expand selection by identifying and onboarding relevant brands, suppliers, and SKUs that address customer needs and category gaps. Negotiate trading terms, funding, rebates, marketing investments, and promotional support to improve category economics. Improve availability and fill rates by working closely with suppliers and internal supply chain teams to reduce stockouts and strengthen supply reliability. Monitor inventory health, weeks of cover, ageing stock, and sell-through, taking timely action to manage excess or slow-moving inventory. Ensure competitive pricing by regularly reviewing market benchmarks and working with suppliers to close pricing gaps. Plan and execute promotional campaigns, seasonal events, and deals in partnership with suppliers and internal marketing teams. Lead regular supplier business reviews, sharing performance insights and aligning on growth opportunities and corrective actions. Track supplier commitments, claims, rebates, and promotional funding, ensuring accurate and timely collection. Analyse category and supplier performance using Excel, SQL, dashboards, and other analytical tools, translating insights into clear commercial actions. Collaborate cross-functionally to improve the customer experience, operational execution, and overall performance of the Pantry category.<br>What you’ll need:<br>Bachelor’s degree in Business, Economics, Finance, Engineering, Supply Chain, or a related field. At least 3 years of experience in buying, category management, account management, vendor management, or a related commercial role. Familiarity with the FMCG industry and GCC market is required, with direct knowledge of the Saudi Arabian market strongly preferred. Strong analytical skills and proficiency in Microsoft Excel. Demonstrated commercial and negotiation capabilities. Ability to manage multiple priorities and deliver results in a fast-paced environment. Excellent written and verbal communication skills. Fluency in English. Preferred Qualifications Experience in e-commerce, online retail, FMCG, grocery, or the pantry category. Experience managing supplier negotiations, promotional plans, inventory, and category profitability. Familiarity with analytical and reporting tools such as SQL, Looker, Tableau, or Power BI. Knowledge of the Saudi Arabian retail and FMCG market. Arabic language skills are an advantage. Strong customer focus, ownership, and bias for action.<br>Who will excel?<br>We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.<br>Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.<br>Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.<br>Is this you?