Navigation Officer Jobs in Egypt
2801 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a technical high school or vocational diploma.</p><p>Experience: At least 5 years of practical experience required by the job.</p><p>Foreign Language: Not required.</p><p>Courses and Training: Not required.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1 Ensure all works are carried out as per instructions and specifications. 2 Liaise with superiors to discuss day to day operational requirements, achievements and improvements and take necessary action accordingly. 3 Be prepared to work unsociable hours or overtime as dictated by his manager. 4 Be able to find faults on kitchen equipment and troubleshoot. 5 To ensure good work practices and reporting procedures. 6 Timekeeping and personal hygiene must be of the highest standards. 7 To assist the team when needed and ensure all problems are dealt with professionally. 8 To ensure PPM services are performed on equipment as directed by management. 9 Behave in a professional manner at all times. 10 Develop and maintain good working relationship with clients. 11 Handle every complaint/suggestion from managers with positive attitude, sincere and promptness. 12 Discuss all complaints/ suggestions with superior and take remedial action. 13 Attend regular meetings (tool box talks) with other staff to share mutual concerns, work practices, improvement plans and to communicate company s policies, standards, objectives and other helpful information. 14 Maintain a professional and pleasant working relation with all his superiors and peers at all times. 15 Ensure all work is carried out in compliance with the HSE management system. 16 Ensure that all accidents, fire loss, theft and damages are reported to Supervisor/Manager immediately and proper procedures are followed. In addition, where appropriate, take remedial action. 17 Work according to the policies, procedures and instructions identified by the Chief Engineer. 18 Take part in the Emergency Response Teams. 19 Must take all measures required for occupational and worker health and comply with all measures taken. 20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 23 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. 24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a technical high school or vocational diploma. Experience: At least 3 years of practical experience required by the job. Foreign Language: Not required. Courses and Training: Not required. Computer Literacy: Not required. Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. If necessary, expected to possess certification in the related field (apprenticeship certification, semi-skilled certification. Expected to possess technical knowledge about the methods, techniques and processes related to certain areas of the job.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develops and implements the hotel's cigar programme in alignment with the brand's Food & Beverage strategy and luxury service standards. Curates, manages and updates the premium cigar collection based on guest preferences, market trends and business objectives. Ensures proper storage, preservation and rotation of cigars by maintaining optimal humidity and temperature conditions. Maintains the cigar humidor and ensures all products are presented in excellent condition and meet quality standards. Monitors inventory levels, establishes minimum and maximum stock quantities and conducts regular inventory counts. Controls cigar purchasing activities in accordance with hotel procurement policies and approved suppliers. Maximises departmental revenue through premium cigar sales, upselling techniques and luxury guest experiences. Recommends suitable cigar pairings with wines, whiskies, cognacs, rums and other premium beverages. Provides professional cigar cutting, lighting and serving services according to international standards. Conducts cigar tastings and pairing events for guests, VIPs and special hotel occasions. Builds and maintains strong relationships with approved cigar suppliers and distributors. Trains and coaches Food & Beverage employees on cigar knowledge, storage procedures, service techniques and responsible tobacco service. Ensures compliance with local tobacco laws, hotel policies and responsible service regulations. Monitors guest satisfaction related to cigar service and implements corrective actions to continuously improve the guest experience. Maintains the cleanliness, organization and maintenance of cigar lounges, humidors and cigar accessories. Protects and maintains cigar equipment, cutters, lighters, ashtrays and related service items. Prepares monthly reports covering cigar sales, inventory, purchasing activities and profitability. Assists in preparing annual budgets and revenue forecasts related to cigar operations. Supports promotional campaigns, luxury events and VIP functions by creating exclusive cigar experiences. Coordinates with restaurant, bar and banquet teams to ensure seamless cigar and beverage service. Researches industry trends, new cigar brands and innovations to continuously enhance the hotel's cigar programme. Promotes effective communication within the Food & Beverage Department to improve operational efficiency. Conducts regular quality inspections to ensure all cigars meet hotel presentation and quality standards. Supports sustainability initiatives by reducing waste and ensuring responsible disposal of tobacco-related materials. Ensures chemicals used for cleaning storage areas and accessories are handled and stored safely. Participates in Food Safety and Quality Management System activities as required. Identifies operational issues, analyses performance data and implements continuous improvement plans. Maintains the highest standards of professionalism, personal appearance and guest interaction. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Operational management:</strong><br>
<ul>
<li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li>
<li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li>
<li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li>
<li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li>
</ul>
<strong>Team leadership:</strong><br>
<ul>
<li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li>
<li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li>
<li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li>
<li>Set performance expectations, provide coaching and support, and recognize team achievements.</li>
</ul>
<strong>Guest experience & satisfaction:</strong><br>
<ul>
<li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li>
<li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li>
<li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li>
<li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li>
<li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li>
</ul>
<strong>Revenue generation & upselling:</strong><br>
<ul>
<li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li>
<li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li>
<li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li>
</ul>
<strong>Inventory & stock control:</strong><br>
<ul>
<li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li>
<li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li>
<li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li>
</ul>
<strong>Staffing & scheduling:</strong><br>
<ul>
<li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li>
<li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li>
<li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li>
<li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li>
<li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li>
</ul>
<strong>Menu planning & quality control:</strong><br>
<ul>
<li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li>
<li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li>
<li>Maintain strict hygiene and food safety standards within the in-room dining service.</li>
<li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li>
</ul>
<strong>Health, safety & compliance:</strong><br>
<ul>
<li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li>
<li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li>
<li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li>
<li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li>
</ul>
<strong>Collaboration with other departments:</strong><br>
<ul>
<li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li>
<li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li>
</ul>
<strong>Administrative & reporting:</strong><br>
<ul>
<li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li>
<li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li>
<li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li>
<li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li>
</ul>
<strong>Additional responsibilities:</strong><br>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<strong>Abilities / key competencies / skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<strong>Leading others</strong><br>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<strong>Leading the business</strong><br>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<strong>Experience / certificates / education</strong><br>
<ul>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p>
<p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p>
<p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Invoice processing & payment management:</strong><br>
<li>Oversee and process incoming invoices from vendors and suppliers for hotel-related goods and services.</li>
<li>Ensure that all invoices are properly matched with purchase orders, receipts, and contracts before being processed for payment.</li>
<li>Ensure that payments to vendors are made accurately, within the agreed terms, and on time to maintain good supplier relationships.</li>
<strong>Vendor relations & dispute resolution:</strong><br>
<li>Act as a point of contact for vendors regarding payment inquiries, discrepancies, and disputes.</li>
<li>Investigate and resolve payment issues or discrepancies in a timely manner to ensure smooth vendor relationships.</li>
<li>Maintain communication with internal departments (e.g., F&B, housekeeping, maintenance) to ensure that vendor services and goods are provided in a timely and cost-effective manner.</li>
<strong>Account reconciliation & reporting:</strong><br>
<li>Reconcile accounts payable records, ensuring that all transactions are accounted for accurately in the hotel’s financial system.</li>
<li>Assist in month-end and year-end closing processes, ensuring that all outstanding invoices are paid, and records are up to date.</li>
<li>Prepare accounts payable reports and assist in cash flow analysis to support financial planning and budgeting.</li>
<strong>Financial compliance & record-keeping:</strong><br>
<li>Ensure compliance with company policies, tax regulations, and legal requirements regarding payments and vendor contracts.</li>
<li>Maintain accurate and organized records of all accounts payable transactions, including invoices, payment receipts, and contracts.</li>
<li>Assist with audits and provide necessary documentation for financial reporting and compliance purposes.</li>
<strong>Cost control & process improvement:</strong><br>
<li>Assist in monitoring accounts payable expenses to ensure they align with the hotel’s budget and cost control goals.</li>
<li>Identify opportunities to streamline accounts payable processes, improve payment efficiency, and reduce errors or delays.</li>
<li>Work with the purchasing department to ensure the hotel is receiving the best value for goods and services through effective negotiation and relationship management.</li>
<strong>Team leadership & training:</strong><br>
<li>Ensure proper delegation of tasks within the accounts payable team to maintain smooth operations.</li>
<li>Promote a positive, team-oriented environment by encouraging cooperation and efficiency in the accounts payable process.</li>
<strong>Sustainability & vendor selection:</strong><br>
<li>Collaborate with the sustainability team to identify opportunities for responsible sourcing and ethical vendor partnerships.</li>
<li>Ensure that the hotel is meeting its sustainability goals by working with vendors who adhere to eco-friendly practices and support the hotel’s commitment to sustainability.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>People & culture</h4>
<strong>Employee relations:</strong><br>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
<strong>Recruitment:</strong><br>
<li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
<strong>Employee engagement and communications:</strong><br>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES champions for the hotel and departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
<strong>Learning & talent development & performance management:</strong><br>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
<h4>Finance</h4>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents and meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself:</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others:</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business:</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Experience / certificates / education</h4>
<li>Experience: At least 3 years of experience in accounts payable, preferably in the hospitality industry.</li>
<li>Education: A degree in Accounting, Finance, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency with accounting software or ERP systems (e.g., SAP, Oracle, QuickBooks).</li>
<li>Strong knowledge of Microsoft Excel for financial reporting and data analysis.</li>
<li>High attention to detail to ensure accuracy in processing invoices and managing accounts.</li>
<li>Excellent verbal and written communication skills for dealing with vendors and internal teams.</li>
<li>Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.</li>
<li>Ability to resolve payment issues and discrepancies effectively, ensuring minimal disruption to operations.</li>
</ul>
</li>
<h4>Additional information</h4>
<strong>Your team and working environment:</strong><br>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<strong>Our commitment to diversity & inclusion:</strong><br>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction. Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p>
<p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets. Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations. Fostering a strong team and developing future leaders within the department are crucial responsibilities. Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions.</p>
<h4>What you will do</h4>
<p><strong>Food Management</strong></p>
<ul>
<li>Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</li>
<li>Ensure high-volume dishes are served that suit the taste of the local market.</li>
<li>Secure an irresistible food offer by providing an appealing range presentation.</li>
<li>Ensure the top-selling products are available and clearly communicated and displayed at all times.</li>
<li>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</li>
<li>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</li>
<li>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</li>
</ul>
<p><strong>Financial Management</strong></p>
<ul>
<li>Accountable for the profit and loss of the IKEA Restaurant & Café, SFM & Bistro and co-workers restaurant.</li>
<li>Achieve budget goals set by the store manager.</li>
<li>Ensure IKEA Food financial results according to unit, national and global frames.</li>
<li>Explore and follow-up sustainability performance based on business plans and tools.</li>
<li>Document and evaluate initiatives and activities to promote continuous improvement.</li>
<li>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</li>
<li>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</li>
<li>Act on insights from the local market potential to attract visitors.</li>
<li>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</li>
<li>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</li>
</ul>
<p><strong>Leadership and Development</strong></p>
<ul>
<li>Lead and coach the store to optimize and develop the IKEA Retail Food business.</li>
<li>Recruit the team based on IKEA values and ensure training.</li>
<li>Empower, support, and coach co-workers to perform better and grow.</li>
<li>Develop successors to meet the succession needs of the IKEA store.</li>
<li>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</li>
<li>Ensure simple and straightforward internal communication and information flow.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Leadership and team management skills.</li>
<li>Strong commercial and sales acumen.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Knowledge of sustainability practices in the food industry.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Higher education required.</li>
<li>5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</li>
<li>Advanced knowledge of food production and safety standards.</li>
<li>Capability to understand KPIs and drive departmental actions to affect results.</li>
<li>Demonstrated proficiency in English and strong communication skills.</li>
<li>Proficient in MS Office and computer usage.</li>
<li>Strong sales orientation and passion for food and people.</li>
<li>Proven leadership abilities with the capacity to motivate a diverse team.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>Roles and responsibilities</h4>
<h4>Business management</h4>
<ul>
<li>Helps implement annual HSE business plan objectives and targets at the program/project level</li>
<li>Contributes to ‘work winning’ by contributing to RFP responses (as required)</li>
<li>Implements the requirements of our ISO 45001 certified Occupational Health & Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</li>
<li>Provides HSE support and guidance to program/project staff</li>
<li>Helps to deliver JLL’s Global Week campaign on their assigned program/project</li>
<li>Implements all new and revised HSE plans, processes, procedures, and other documents as communicated by the Senior HSE Manager or HSE Lead & Subject Matter Expert</li>
<li>Attends all MEA HSE meetings and proactively participates</li>
</ul>
<h4>Program start-up and mobilization</h4>
<ul>
<li>Acts as primary project contact for HSE matters on their program/project</li>
<li>Works with project teams to identify HSE resource requirements</li>
<li>Works with project teams to understand client HSE requirements and deliverables</li>
<li>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</li>
<li>Consults with the MEA HSE Lead & SME if client required documents are not available on the KP</li>
<li>Submits all project specific HSE documents for the required QA/QC checks</li>
<li>Conducts technical evaluations on consultant/contractor technical RFP returns</li>
<li>Reviews consultant and contractor HSE document submissions for suitability and compliance with client, legal and JLL requirements</li>
<li>Ensures a comprehensive project HSE plan is developed, and complies with JLL requirements</li>
</ul>
<h4>Project delivery</h4>
<ul>
<li>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE management plan and client requirements</li>
<li>Conducts inspections to monitor staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE Manager or program/project director</li>
<li>Provides HSE advice and guidance to the program/project director</li>
<li>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</li>
<li>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</li>
<li>Ensures the performance of client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the client</li>
<li>Provides HSE performance reports and presentations to the client and stakeholders</li>
<li>Ensures a structured program of training is delivered to both the project and HSE team</li>
<li>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</li>
<li>Provides project achievement details to the Senior HSE Manager or MEA HSE Lead & SME in a timely manner</li>
<li>Ensures project compliance with all JLL corporate and regional HSE requirements</li>
<li>Develops and maintains an environment of trust, diversity, and inclusion</li>
<li>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity</li>
<li>Provides support, guidance and coaching to team members</li>
<li>Conducts a monthly team meeting to engage, communicate, and cascade information to team members</li>
<li>Collates program/project HSE performance data, produces a monthly performance report, and submits to the designated Senior Manager (if applicable), program/project director and client</li>
<li>Conducts project audits to validate compliance with OHSMS, project HSE plans and client HSE deliverables</li>
<li>Provides the Senior HSE Manager or MEA HSE Lead & SME with on-time HSE performance statistics, for inclusion in the monthly ExCom HSE report</li>
</ul>
<h4>Human resources management</h4>
<ul>
<li>Assists the Talent Acquisition team in identifying and selecting suitable HSE candidates</li>
<li>Engages in selection, interviewing and recruitment of project HSE candidates (below director level) with relevant project directors</li>
<li>Seeks to further the diversity and inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</li>
<li>Interprets and incorporates HSE business plan objectives into their own (and team members’) goal setting</li>
<li>Ensures timely completion of all performance management processes in Workday</li>
<li>Ensures the correct management of underperforming direct reports ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</li>
</ul>
<h4>Requirement</h4>
<p><strong>Education:</strong> Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</p>
<p><strong>Experience:</strong> 7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</p>
<p><strong>Industry experience:</strong> Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</p>
<p><strong>Leadership skills:</strong> Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</p>
<p><strong>Communication:</strong> Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</p>
<p><strong>Analytical skills:</strong> Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</p>
<p><strong>Technical proficiency:</strong> Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems.</p>
<p><strong>Location:</strong> On-site – Cairo, EGY</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request accommodation through the appropriate channels provided during the application process.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Operational management:</strong><br>
<li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li>
<li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li>
<li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li>
<li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li>
<strong>Team leadership:</strong><br>
<li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li>
<li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li>
<li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li>
<li>Set performance expectations, provide coaching and support, and recognize team achievements.</li>
<strong>Guest experience & satisfaction:</strong><br>
<li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li>
<li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li>
<li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li>
<li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li>
<li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li>
<strong>Revenue generation & upselling:</strong><br>
<li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li>
<li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li>
<li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li>
<strong>Inventory & stock control:</strong><br>
<li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li>
<li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li>
<li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li>
<strong>Staffing & scheduling:</strong><br>
<li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li>
<li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li>
<li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li>
<li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li>
<li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li>
<strong>Menu planning & quality control:</strong><br>
<li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li>
<li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li>
<li>Maintain strict hygiene and food safety standards within the in-room dining service.</li>
<li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li>
<strong>Health, safety & compliance:</strong><br>
<li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li>
<li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li>
<li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li>
<li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li>
<strong>Collaboration with other departments:</strong><br>
<li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li>
<li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li>
<strong>Administrative & reporting:</strong><br>
<li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li>
<li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li>
<li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li>
<li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Abilities, key competencies, skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<strong>Experience, certificates, education</strong><br>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
<p><h4>About the company</h4>
<p>We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
<p>This position is based in Cairo, Egypt.</p>
<p>SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.</p>
<p>SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.</p>
<h4>Job profile</h4>
<p>The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.</p>
<p>As a Digital Sales Development Executive, you will work with a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & LoB footprint in net new name and install base across all industries, working with SAP and partners resources, as well as customers. You will be focusing on SAP’s solution area described below.</p>
<h4>Solution specialization</h4>
<p>Customer experience (CX) provides organizations with the tools and technology to enable meaningful, personalized, and seamless customer interactions that drive business growth.</p>
<p>CX focuses on putting the customer at the center of business to drive transformative results. These solutions provide organizations with the tools and technology to deliver consistent, engaging, and personalized experiences across every touchpoint in the customer journey. CX solutions connect commerce, sales, service, marketing, and customer data, but with a unique focus on the end-to-end customer experience. By understanding, anticipating, and responding to the needs and expectations of each individual customer, CX enables organizations to streamline customer-facing operations, increase loyalty and revenue, and make data-driven decisions to optimize engagement across the entire lifecycle. It's a powerful tool for enhancing overall go-to-market efficiency and ensuring the success of an organization's customer retention and growth strategies.</p>
<h4>Key responsibilities and tasks</h4>
<p>The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:</p>
<ul>
<li>Executing targeted outbound campaigns via phone, chat, and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.</li>
<li>Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline).</li>
<li>Nurturing leads received from other demand generation functions and progressing stalled pipeline. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.</li>
</ul>
<p>Digital Sales Development Executive generates and qualifies leads through proper means, nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress.</p>
<p>The Digital Sales Development Executive will be co-located in the Digital Hub. They will be joining in territory and account planning to support the team and will be the future candidate pool for transition into sales roles.</p>
<h4>Campaign execution & lead management</h4>
<ul>
<li>Plan and execute call and email activities to generate leads using the most efficient means together with manager/expert.</li>
<li>Support and cooperate with Field Marketing, Solution Specialists, Account Executives.</li>
<li>Align with Sales colleagues for most effective territory planning and execution, covering all routes to market.</li>
<li>Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management.</li>
<li>Pass qualified leads to Sales resource for opportunity management and execution.</li>
<li>Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports.</li>
</ul>
<h4>Training & enablement</h4>
<ul>
<li>Assist in activities to enhance demand generation and product/solution skills.</li>
<li>Be active part of either classroom, e-learning, virtual classroom, or mentor-led activities.</li>
<li>Complete all enablement requested in a timely manner.</li>
</ul>
<h4>Experience and language requirements</h4>
<ul>
<li>2-5 years of experience in demand generation or inside sales environment.</li>
<li>Preferably digital (remote) experience, specifically in high volume of customer facing experience, phone-centric work.</li>
<li>High volume activity working environments, involving phone and a CRM/contact management system.</li>
<li>Fluency in English and Arabic required.</li>
<li>Fluency in any other regional language preferred.</li>
<li>Bachelor's degree or equivalent business experience.</li>
</ul>
<h4>Bring out your best</h4>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<h4>We win with inclusion</h4>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p>
<h4>Additional information</h4>
<p>Requisition ID: 456762 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p>
<p>Job segment: ERP, Developer, Cloud, Inside Sales, Telemarketing, Technology, Sales</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Operational Management:</p><br><p>· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</p><br><p>· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</p><br><p>· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</p><br><p>· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.</p><br><p>· Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</p><br><p>· Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</p><br><p>· Set performance expectations, provide coaching and support, and recognize team achievements.</p><br><p>Guest Experience & Satisfaction:</p><br><p>· Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</p><br><p>· Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</p><br><p>· Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</p><br><p>· Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</p><br><p>· Monitor guest feedback and consistently work towards improving the overall guest experience.</p><br><p>Revenue Generation & Upselling:</p><br><p>· Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</p><br><p>· Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</p><br><p>· Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><br><p>Inventory & Stock Control:</p><br><p>· Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</p><br><p>· Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</p><br><p>· Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><br><p>Staffing & Scheduling:</p><br><p>· Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</p><br><p>· Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</p><br><p>· Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</p><br><p>· Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</p><br><p>· Support the development of team members, creating opportunities for growth and promoting internal talent.</p><br><p>Menu Planning & Quality Control:</p><br><p>· Collaborate with the Executive Chef and F&B Operations Manager and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</p><br><p>· Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</p><br><p>· Maintain strict hygiene and food safety standards within the in-room dining service.</p><br><p>· Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><br><p>Health, Safety & Compliance:</p><br><p>· Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</p><br><p>· Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</p><br><p>· Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</p><br><p>· Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</p><br><p>· Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><br><p>Administrative & Reporting:</p><br><p>· Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</p><br><p>· Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</p><br><p>· Maintain accurate records of inventory, sales, payroll, and employee attendance.</p><br><p>· Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Strong understanding of food and beverage trends, menu development, and service excellence.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><span><span><b><span>Roles and Responsibilities</span></b></span></span></p><br><p><span><span><b><span>Business Management</span></b></span></span></p><br><ul><li><span><span>Helps Implement annual HSE Business Plan objectives and targets at the program/project level</span></span></li><li><span><span>Contributes to ‘work winning’ by contributing to RFP responses (as required)</span></span></li><li><span><span>Implements the requirements of our ISO 45001 certified Occupational Health & Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</span></span></li><li><span><span>Provides HSE support and guidance to program/project Staff</span></span></li><li><span><span>Helps to deliver JLL’s Global Week campaign on their assigned program/project</span></span></li><li><span><span>Implements all new and revised HSE plans, processes, procedure, and other documents as communicated by the Senior HSE Manager or HSE Lead & Subject Matter Expert</span></span></li><li><span><span>Attends all MEA HSE Meetings and proactively participates</span></span></li></ul><p><span><span><b><span>Program Start-up and Mobilization</span></b></span></span></p><br><ul><li><span><span>Acts as primary project contact for HSE Matters on their program/project</span></span></li><li><span><span>Works with project teams to identify HSE resource requirements</span></span></li><li><span><span><span>Works with project teams to understand client HSE requirements and deliverables</span></span></span></li><li><span><span>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</span></span></li><li><span><span>Consults with the MEA HSE Lead & SME if Client required documents are not available on the KP</span></span></li><li><span><span>Submits all project specific HSE documents for the required QA/QC checks</span></span></li><li><span><span>Conducts technical evaluations on <span>consultant/contractor</span> technical RFP returns</span></span></li><li><span><span>Review’s consultant and contractor HSE document submissions for suitability and compliance with Client, legal and JLL requirements</span></span></li><li><span><span>Ensures a comprehensive project HSE Plan is developed, and complies with JLL requirements</span></span></li></ul><p><span><span><b><span>Project Delivery</span></b></span></span></p><br><ul><li><span><span>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE Management Plan and Client requirements</span></span></li><li><span><span><span>Conducts inspections to monitor Staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE manager or program/project Director</span></span></span></li><li><span><span>Provides HSE advice and guidance to the program/project Director</span></span></li><li><span><span>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</span></span></li><li><span><span>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</span></span></li><li><span><span>Ensures the performance of Client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the Client</span></span></li><li><span><span>Provides HSE performance reports and presentations to the Client and stakeholders</span></span></li><li><span><span>Ensures a structured program of training is delivered to both the project and HSE Team</span></span></li><li><span><span>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</span></span></li><li><span><span>Provides project achievement details to the Senior HSE manager or MEA HSE Lead & SME in a timely manner</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity.</span></span></li><li><span><span>Provides support, guidance and coaching to team members</span></span></li><li><span><span><span>undefined</span></span></span></li><li><span><span>Conducts a Monthly team meeting to engage, communicate, and cascade information to team members</span></span></li><li><span><span>Collates program/project HSE performance data, produces a Monthly performance report, and submits to the designated Senior Manager (if applicable), program/project Director and Client</span></span></li><li><span><span>Conducts project audits to validate compliance with OHSMS, Project HSE Plans and Client HSE deliverables</span></span></li><li><span><span><span>Provides the Senior HSE Manager or MEA HSE Lead & SME with on-time HSE performance statistics, for inclusion in the Monthly ExCom HSE report</span></span></span></li></ul><p><span><span><b><span>Human Resources Management</span></b></span></span></p><br><ul><li><span><span>Assist the Talent Acquisition team in identifying and selecting suitable HSE candidates</span></span></li><li><span><span>Engages in selection, interviewing and recruitment of project HSE candidates (below Director level) with relevant Project Directors</span></span></li><li><span><span>Seeks to further the Diversity and Inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</span></span></li><li><span><span>Interprets and Incorporates HSE Business Plan objectives into their own (and team members) Goal setting</span></span></li><li><span><span>Ensures timely completion of all Performance Management processes in ‘Workday’</span></span></li><li><span><span>Ensures the correct management of underperforming direct reports’ ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</span></span></li></ul><p><b><span><span>Requirement </span></span></b></p><br><ul><li><b>Education:</b>Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</li><li><b>Experience:</b>7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</li><li><b>Industry Experience:</b>Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</li><li><b>Leadership Skills:</b>Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</li><li><b>Communication:</b>Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</li><li><b>Analytical Skills:</b>Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</li><li><b>Technical Proficiency:</b>Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
Company Overview<br><br>Exe Qut is a leader in consulting, delivering customized solutions for enterprise applications and digital platforms. We emphasize transparency, collaboration, and addressing core business challenges through a structured, agile development process. Partnering with clients from ideation to deployment, we ensure that our solutions deliver long-term value and streamline the user experience.<br><br>Job Description:<br><br>We are seeking a skilled Spring Framework Engineer to join our team at Exe Qut. As a US-based company with employees across four continents, we are collaborating with a prestigious American client to build their internal corporate application. This project is being developed in partnership with other vendors, and we are expanding our team to support the initiative.<br><br>The ideal candidate will have expert-level experience in Java backend development, including Spring Framework and Spring Boot, and will be responsible for participating in all aspects of the project. This is both a hands-on and leadership role, requiring close collaboration with cross-functional teams and the ability to provide technical guidance and mentorship. You will contribute your expertise to ensure the successful design and implementation of scalable, high-performance systems. Strong proficiency in backend architecture, coding standards, and development best practices is essential.<br><br>Key Responsibilities<br><br>Lead software development projects with a deep understanding of object-oriented concepts, design patterns, and best practices. Utilize expert knowledge of Java and Spring Framework (including various Spring projects) to develop robust, scalable applications. Collaborate in the design and development of single-page applications (SPA) using modern development concepts. Architect, design, and implement software solutions, ensuring high-quality code that adheres to best practices and design patterns. Conduct thorough testing, including writing and executing various types of tests, to ensure software reliability and performance. Design and implement RESTful APIs and backend services using Java and Spring Boot Collaborate with cross-functional teams including product managers, frontend developers, and Dev Ops Communicate effectively with clients and team members, clearly articulating ideas, technical concepts, and project requirements in fluent English. Work with both legacy systems and new codebases, driving continuous improvement of existing systems without introducing regressions. Conduct code reviews to ensure quality of team members' code structure. Flexibly manage working hours to accommodate meetings and collaboration with international clients across different time zones.<br><br>Requirements<br><br>7-15 years of experience (or slightly less if you have superpowers) Amazing Software development skills and understanding of Object-Oriented concepts and patterns. Deep knowledge of Java and Spring and familiarity with various Spring projects. Understanding of single-page application development concepts. In-depth understanding of software design, architecture, and patterns. Strong problem-solving skills. Proficiency in writing different types of tests. Fluency in English, and the ability to communicate ideas and concepts clearly to clients and fellow team members. Ability to work with both legacy and new code, continuously improving the old without breaking it. Flexible working hours to attend meetings with clients in different time zones.<br><br>Nice To Have<br><br>Expertise with Test-Driven Development. Participation in competitive programming. Java certification(s) Experience with Azure Experience building and managing CI/CD pipelines Experience in the Kotlin or Scala programming languages.<br><br>Soft Skills & Work Expectations<br><br>Fluent English communication (written and verbal) Availability during US East Coast core hours (9 AM 1 PM EST) from Monday to Friday Strong analytical and problem-solving skills Ability to work in a collaborative, agile, and remote-first environment<br><br>Role Type: Full-Time<br><br>Location: Remote (aligned with USA time zones)<br><br>Working Days: Monday - Friday<br><br>Hiring Timeline: Immediate<br><br>If you're passionate about clean code, scalable systems, and leading impactful backend projects, we'd love to have you on board, let's build something great together!
We are seeking a highly skilled and commercially astute Compliance Manager to lead our internal audit and compliance function. This is a strategic role that goes beyond traditional compliance, requiring a candidate with a robust financial management background ideally at the Finance Manager or CFO level within the real estate or contracting industry. The successful candidate will be responsible for designing and directing the internal audit and control framework while overseeing all ancillary compliance matters.<br>Key Responsibilities:1. Internal Audit & Financial Controls Develop and Implement Audit Plan: Design and execute a comprehensive, risk-based annual internal audit plan covering financial, operational, and administrative areas. Financial Oversight: Leverage deep financial expertise to audit complex financial statements, project costing, budgeting, forecasting, and cash flow management. This requires understanding the financial intricacies of large-scale construction and real estate projects. Internal Controls Framework: Establish, maintain, and continuously improve the internal control environment to mitigate business risks, prevent fraud, and ensure the accuracy of financial reporting. Contract Compliance & Risk: Review contractor claims, variation orders, and contractual obligations to ensure financial and operational compliance with project plans and standard forms of contracts (e.g., FIDIC). Process Improvement: Collaborate with department heads to recommend and implement corrective actions and systems improvements based on audit findings. External Audit Liaison: Maintain a strong working relationship with external auditors, ensuring they have all required information and that audit recommendations are addressed.<br>2. Compliance & Regulatory Oversight Regulatory Adherence: Monitor and ensure the company's compliance with all relevant local and international regulations, particularly those issued by the Egyptian Financial Regulatory Authority (FRA) and other governmental bodies for non-banking financial activities. AML/KYC Compliance: Develop, implement, and monitor Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and procedures, ensuring adherence to regulatory requirements and reporting any suspicious transactions. Policy Management: Develop, review, and update compliance policies and procedures to reflect changes in laws, regulations, and business operations. Regulatory Reporting: Ensure timely and accurate filing of all required regulatory reports. Stakeholder Coordination: Act as the primary liaison with regulators, custodians, and external auditors on all compliance-related inquiries.<br>3. Leadership & Reporting Board Reporting: Present comprehensive audit and compliance reports to the Board of Directors and relevant committees, clearly identifying areas of risk and required actions. Team Leadership: Direct and mentor the internal audit and compliance staff to ensure they are motivated, trained, and perform to required standards. Training: Design and deliver compliance and financial control training programs for employees to foster a culture of ethics and accountability.<br>Qualifications & Requirements:Bachelor's degree in Accounting, Finance, or a related field. A Master's degree (MBA or MSc in Finance) is highly preferred . A relevant professional certification is required, such as CIA (Certified Internal Auditor), CPA (Certified Public Accountant), or CMA (Certified Management Accountant). A minimum of 10-15 years of progressive experience in finance, audit, or compliance, with at least 3-5 years in a managerial role. Mandatory experience in the Real Estate and/or Contracting industry in Egypt. A proven track record of managing finance/audit for large-scale construction projects is essential. In-depth knowledge of IFRS, Egyptian tax laws (Income Tax, VAT, WHT, Payroll), and corporate governance principles. Strong understanding of the Egyptian regulatory landscape, particularly FRA regulations, AML/CFT laws, and CBE requirements. Proficiency with ERP systems (e.g., Odoo ERP) and advanced MS Excel skills are required.<br>This role requires fluency in English, as you will be working internationally with our group. If you are not fluent, please do not apply.
Thrive with B. TECH on a journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a Well-Established Prominent Organization, and a Culture of Innovation and Creativity.<br><br>We are seeking a highly analytical and detail-oriented Sales Analyst to support business planning, sales operations, reporting, profitability analysis, and performance monitoring across our B2B business. In this role, you will transform sales and business data into meaningful insights, support strategic decision-making, and collaborate with cross-functional teams to improve business performance and profitability.<br><br>Job Responsibilities<br><br>Business Planning & Sales Operations<br><br>Monitor daily B2B sales performance and prepare comprehensive operational reports for management. Analyze sales performance by payment method, customer segment, sales channel, sales type, product category, and sales department. Track sales performance against targets and identify trends, gaps, and opportunities for improvement. Prepare detailed performance reports for each sales department and salesperson. Monitor loyalty programs, contracted protocols, and strategic customer accounts.<br><br>Reporting & Business Analytics<br><br>Develop and maintain accurate dashboards and business reports covering sales, expenses, profitability, and operational KPIs. Analyze historical and current business performance to provide actionable insights and support management decisions. Prepare weekly, monthly, quarterly, and annual performance reports. Maintain a centralized B2B data repository to ensure data accuracy, consistency, and accessibility. Identify sales trends, performance gaps, and business opportunities through data analysis.<br><br>Profitability & Financial Performance<br><br>Conduct profitability analysis for new business opportunities, including tenders, direct orders, protocols, and strategic agreements. Review profitability reports in collaboration with the Finance team and identify opportunities for improvement. Analyze the profitability of supplier-direct B2B products and recommend optimization actions. Support management with financial and commercial analysis to improve margins and overall business performance.<br><br>Budget & Expense Control<br><br>Monitor operational expenses against approved budgets and highlight significant variances. Review expense reports and recommend corrective actions to ensure budget compliance. Support the annual budgeting process by providing accurate operational and financial data. Analyze budget versus actual performance and highlight key drivers behind variances.<br><br>Business Performance & Planning<br><br>Prepare quarterly business reviews comparing targets against actual performance across sales, profitability, and expenses. Support quarterly forecasting by developing sales targets, category mix recommendations, and operational plans. Assist in preparing the annual business plan and budget for the B2B sector. Collaborate with Sales, Finance, and other departments to improve operational efficiency and business performance. Provide data-driven recommendations to support commercial and strategic initiatives.<br><br>Requirements<br><br>Bachelor’s degree in Business Administration, Finance, Economics, Accounting, or a related field.1+ years of experience in Sales Analysis, Sales Operations, Business Operations, Commercial Planning, Business Analysis, or a similar role. Strong analytical and financial analysis skills with the ability to interpret complex business data. Advanced proficiency in Microsoft Excel and reporting tools; experience with Power BI or other business intelligence tools is a strong advantage. Strong understanding of budgeting, profitability analysis, KPI tracking, and sales performance management. Excellent communication, organizational, and stakeholder management skills. Strong attention to detail with the ability to identify trends, discrepancies, and business opportunities. Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy.<br><br>Benefits<br><br>Discover the benefits of joining B. TECH: More than just a job<br><br>Comprehensive health and life insurance. Flexible work arrangements to support work-life balance. Professional development and training opportunities for career growth. Employee discounts and wellness programs. A high-performance, collaborative, and rewarding work culture.<br><br>If you're ready to take your career to the next level and contribute to the success of a thriving organization, B. TECH is the place for you.
<p><h4>Position summary</h4>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li><strong>Education:</strong> Technical, trade, or vocational school degree.</li>
<li><strong>Related work experience:</strong> At least 3 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>