Navigation Officer Jobs in Egypt

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Readiness Lead to drive business impact assessments, change management, and governance across the software delivery lifecycle within Vodafone Business. This role plays a key part in ensuring that processes, frameworks, and standards align with Business Capability Architecture (BCA) requirements and meet regulatory and compliance expectations. The successful candidate will collaborate across technical and business teams to enable smooth delivery, adoption, and optimisation of transformation initiatives.</p> <h4>What you’ll do</h4> <ul> <li>Lead Business Impact Assessments (BIA) and ensure accurate stakeholder identification across impacted areas</li> <li>Govern software delivery lifecycle activities including HLD, LLD, development, testing, release, and hypercare</li> <li>Drive change management activities, including communication planning and awareness campaigns</li> <li>Map and analyse processes using tools such as ARIS or Visio to identify optimisation opportunities</li> <li>Facilitate Agile delivery practices, including working with Scrum teams and Azure DevOps user stories</li> <li>Plan project timelines, release schedules, and coordinate dependencies across workstreams</li> <li>Oversee testing cycles (ST, SIT, UAT, ORT) and ensure readiness for deployment</li> <li>Create and deliver training materials using various formats, including classroom sessions and digital platforms</li> <li>Draft, review, and distribute communications to large audiences, ensuring clarity and consistency</li> <li>Maintain documentation, version control, and communication storage on SharePoint</li> <li>Support Early Life Support (ELS), including incident management and release verification</li> <li>Collaborate with cross-functional teams, including onshore and offshore stakeholders</li> <li>Challenge constructively and engage with business analysts, developers, and resolver groups</li> <li>Develop reports and dashboards using tools such as Excel, VOST, and BOXI</li> <li>Identify opportunities for automation, digitalisation, and process improvements</li> </ul> <h4>Who you are</h4> <ul> <li>Demonstrated experience in business analysis or a related role</li> <li>Strong understanding of software delivery lifecycle and Agile methodologies</li> <li>Skilled in translating business requirements into structured, technology-enabled solutions</li> <li>Strong analytical mindset with the ability to interpret data, define KPIs, and track performance</li> <li>Experience in process mapping, optimisation, and identifying efficiency improvements</li> <li>Familiarity with automation concepts, AI use cases, and digital platforms</li> <li>Ability to engage effectively with technical teams and business stakeholders</li> <li>Knowledge of product lifecycle management and business analysis frameworks</li> <li>Confident in facilitating discussions, leading workshops, and managing stakeholder expectations</li> <li>Strong communication skills, both written and verbal, with attention to detail</li> <li>Ability to manage change, training delivery, and adoption tracking</li> <li>Familiarity with tools such as Power BI, Power Apps, or similar is an advantage</li> <li>Awareness of enterprise systems (e.g., CRM, ERP) and cross-functional dependencies</li> <li>Strong organisational and problem-solving capabilities with a structured approach to delivery</li> <li>Certification such as PMI-PBA or equivalent is beneficial</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale transformation initiatives within Vodafone Business</li> <li>Exposure to global stakeholders and cross-functional collaboration</li> <li>Involvement in end-to-end lifecycle delivery and strategic change programmes</li> <li>Professional growth through hands-on experience with modern tools, frameworks, and methodologies</li> <li>A collaborative and inclusive environment that supports continuous learning and development</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced change management and business readiness practices</li> <li>End-to-end software delivery lifecycle governance</li> <li>Process analysis, optimisation, and automation identification</li> <li>Data-driven decision-making and KPI management</li> <li>Stakeholder management across global and cross-functional teams</li> <li>Practical application of Agile methodologies and digital tools</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced delivery professional to take full accountability for leading medium to large, complex cross-functional business and technology initiatives. This role is responsible for the full lifecycle of delivery—from initiation through execution to value realisation—ensuring alignment with strategic objectives and measurable business outcomes. The individual will play a critical role in maintaining governance standards, driving stakeholder alignment, and ensuring financial and operational success across programmes.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end delivery of complex cross-functional projects, ensuring alignment with agreed scope, timelines, budgets, and quality expectations</li> <li>Define and manage project plans, including scope, schedules, resources, financials, and governance frameworks</li> <li>Own financial performance, including budgeting, forecasting, cost control, and benefits tracking to deliver committed value</li> <li>Identify, assess, and mitigate risks, issues, and dependencies proactively to maintain delivery continuity</li> <li>Monitor delivery performance against milestones and success measures; implement corrective actions as required</li> <li>Establish governance structures and ensure transparent reporting, maintaining compliance with financial and regulatory standards</li> <li>Engage and influence senior stakeholders to support decision-making, resolve challenges, and maintain delivery progress</li> <li>Lead cross-functional teams and external partners, ensuring effective transition into business-as-usual operations with defined success measures</li> </ul> <h4>Who you are</h4> <ul> <li>Extensive experience in end-to-end project or programme delivery within complex environments</li> <li>Strong capability in governance, risk management, and maintaining robust delivery controls</li> <li>Skilled in change management and driving adoption across diverse stakeholder groups</li> <li>Knowledgeable in value realisation, benefits tracking, and performance reporting</li> <li>Experienced in Agile, SAFe, or hybrid delivery approaches</li> <li>Proficient in financial management, budgeting, forecasting, and portfolio alignment</li> <li>Familiar with contract, commercial, and financial control practices</li> <li>Understanding of service transition, operational readiness, and delivery metrics</li> <li>Awareness of AI/GenAI applications within project delivery contexts</li> <li>Demonstrates leadership, stakeholder influence, and effective communication at senior levels</li> <li>Strong decision-making ability, accountability, and conflict resolution capabilities</li> <li>Experience within telecommunications, digital transformation, or large-scale technology delivery environments</li> <li>Holds or is working towards relevant certifications such as PMP®, PRINCE2®, or Agile frameworks</li> <li>Familiarity with delivery tools such as MS Project, Jira, Planview, Clarity, or ServiceNow</li> <li>Experience with financial tracking and reporting tools such as SAP, Excel, or Power BI</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, complex transformation initiatives across global markets</li> <li>Exposure to senior stakeholders and strategic decision-making environments</li> <li>A collaborative and inclusive working culture with strong emphasis on ethical practices</li> <li>Professional growth towards enterprise portfolio leadership and strategic programme governance</li> <li>Access to advanced tools, methodologies, and global best practices in delivery excellence</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme and portfolio governance techniques</li> <li>Strategic financial management and benefits realisation methodologies</li> <li>Stakeholder engagement and executive-level communication</li> <li>Application of Agile, hybrid delivery, and AI-enabled project management practices</li> <li>Cross-functional leadership within multinational and multi-partner environments</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.</p> <h4>Basic purpose:</h4> <p>Responsible for leading and overseeing the revenue management strategy for Four Seasons Hotel Denver. This role ensures optimal revenue performance through strategic pricing, inventory management, and demand forecasting, while delivering an exceptional luxury guest experience aligned with Four Seasons service culture.</p> <p>This is a property-based leadership role, requiring close collaboration with Rooms, Sales & Marketing, and Front Office teams to drive results within a dynamic luxury hospitality environment.</p> <h4>Essential functions:</h4> <strong>Revenue strategy & performance</strong><br> <ul> <li>Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards.</li> <li>Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls.</li> <li>Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance.</li> </ul> <strong>Systems & inventory management</strong><br> <ul> <li>Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization.</li> </ul> <strong>Analytics & reporting</strong><br> <ul> <li>Produce, analyze, and act upon key revenue reports, including:</li> <ul> <li>Daily & weekly forecasts</li> <li>Monthly market segment analysis</li> <li>Booking pace & pickup trends</li> <li>Displacement & compression analysis</li> <li>Rate performance & resistance reporting</li> <li>Suite inventory optimization</li> <li>Channel & source performance</li> <li>Arrival/departure patterns</li> </ul> <li>Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership.</li> </ul> <strong>Rate & product optimization</strong><br> <ul> <li>Establish and manage pricing architecture, including:</li> <ul> <li>BAR tiers, negotiated & package rates</li> <li>Segment ceilings based on demand patterns</li> <li>Yield strategies and controls within PMS</li> <li>Suite and premium inventory strategies</li> </ul> <li>Lead and enhance upselling initiatives, ensuring alignment with luxury service delivery and revenue goals.</li> </ul> <strong>Leadership & culture</strong><br> <ul> <li>Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence.</li> </ul> <strong>Collaboration & communication</strong><br> <ul> <li>Actively participate in key hotel meetings including:</li> <ul> <li>Yield & forecast meetings</li> <li>Sales & marketing strategy sessions</li> <li>Executive committee meetings</li> <li>Pre-convention meetings</li> </ul> </ul> <strong>Compliance & standards</strong><br> <ul> <li>Ensure compliance with Four Seasons policies, brand standards, and service expectations across all revenue practices.</li> <li>Maintain readiness to respond to operational or emergency situations in alignment with hotel crisis management protocols.</li> </ul> <h4>Non-essential functions:</h4> <ul> <li>Support Sales & Marketing efforts, including site inspections and client presentations as needed.</li> <li>Contribute to annual budgeting and marketing planning processes.</li> <li>Collaborate with Four Seasons global reservations network and participate in property visits/audits.</li> <li>Build relationships within the market and Four Seasons network to support benchmarking and talent development.</li> <li>Perform additional duties as assigned by General Manager, Hotel Manager or Senior Commercial Director.</li> </ul> <h4>Knowledge and skills:</h4> <strong>Education</strong><br> <p>Bachelor’s degree in Hospitality Management, Business Administration, or related field required.</p> <strong>Experience</strong><br> <ul> <li>Minimum 3–5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality.</li> <li>Prior experience with Four Seasons or comparable luxury brand strongly preferred.</li> <li>Proven track record of driving revenue growth and operational excellence.</li> </ul> <strong>Skills and abilities</strong><br> <ul> <li>Advanced analytical and strategic thinking capabilities.</li> <li>Expertise in revenue management principles (forecasting, pricing, displacement analysis).</li> <li>Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools.</li> <li>Exceptional leadership, coaching, and team development skills.</li> <li>Refined communication and interpersonal skills aligned with luxury guest service.</li> <li>Ability to thrive in a fast-paced, on-property environment with high service expectations.</li> <li>Strong attention to detail, organization, and ability to manage multiple priorities.</li> <li>Demonstrates a passion for luxury hospitality and personalized guest experiences.</li> <li>Leads with empathy, professionalism, and integrity.</li> <li>Builds strong cross-functional relationships and acts as a collaborative business partner.</li> <li>Embodies the Four Seasons service culture: treat others as you wish to be treated.</li> </ul> <strong>Travel required</strong><br> <p>Some travel for conferences or to assist other hotels.</p> <strong>Hours required</strong><br> <p>Eight to ten hour shifts; scheduled days and work hours may vary based on need.</p> <h4>Comprehensive benefits</h4> <ul> <li>Salary range $125K - $135K.</li> <li>Medical, dental, and vision insurance.</li> <li>Paid time off and vacation pay.</li> <li>401k participation with company matching program.</li> <li>Complimentary stays at Four Seasons worldwide, subject to availability.</li> <li>Discounted RTD Flex Pass.</li> <li>Complimentary shift meal prepared by the culinary team.</li> </ul> <p>Anticipated start date of June 22nd, 2026.</p> <h4>Equal opportunity employer statement</h4> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking an experienced professional to lead the delivery of Service Transition projects and programmes across the Business Operations &amp; Transformation portfolio, with a key focus on the VOIS service line. The role is responsible for ensuring that business outcomes are achieved on time, within budget, and to agreed quality standards, while driving execution excellence, stakeholder alignment, risk management, and continuous improvement of transition methodologies across VOIS, Local Markets, and Group Functions.<br>What you will do</p><br><br><br><b>What you’ll do</b> <br> <p>Lead and own the delivery of transition requirements across a portfolio of projects and programmes.<br>Apply VOIS Transition Methodology, ensuring governance, documentation, controls, and deliverables meet required standards.<br>Manage programme execution within agreed scope, budget, timelines, and quality expectations.<br>Build and maintain strong relationships with senior stakeholders, including business owners, programme leads, vendors, system integrators, Local Markets, and Group Functions.<br>Provide accurate and transparent reporting on project health, risks, issues, dependencies, and delivery progress.<br>Identify risks, opportunities, and interdependencies early, working with stakeholders to define mitigation plans and remove blockers.<br>Apply Agile, Lean, Waterfall, and SAFe principles where appropriate to enhance delivery discipline and business value.</p><br><br><br><b>Who you are</b> <br> <p>Brings strong experience in operations, service delivery, transition management, or programme/project delivery.<br>Demonstrates the ability to work across cross-functional initiatives involving business, technology, delivery, and external partners.<br>Possesses confident stakeholder management skills, including managing senior escalations with clarity and professionalism.<br>Comfortable navigating ambiguity and complexity, translating unclear requirements into structured delivery plans.<br>Skilled at influencing outcomes across virtual, matrix, and cross-cultural teams.<br>Demonstrates a strategic mindset with strong attention to detail and a focus on delivery outcomes.<br>Shows cross-cultural awareness when working with global stakeholders.<br>Applies an Agile mindset with a practical understanding of Lean and process management approaches.<br>At least 3-5 years in transition, service delivery, or programme/project delivery.<br>Holds working knowledge of IT architecture, implementation, and service readiness activities.<br>Holds recognised certifications such as PMP, Prince2, or CSM; additional Agile certifications (e.g. SAFe) are advantageous.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to lead complex, high-impact transition programmes across global markets.<br>Exposure to senior stakeholders and cross-functional teams within VOIS and the wider Vodafone Group.<br>A collaborative environment that encourages continuous improvement and innovation in delivery methodologies.<br>The chance to shape and enhance transition frameworks and governance practices.<br>Contribution to strategic objectives including business growth, productivity, and improved time-to-market.</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced programme and transition management techniques in a global delivery context.<br>Expertise in governance frameworks, delivery assurance, and risk management practices.<br>Enhanced stakeholder engagement and influencing capabilities across senior leadership levels.<br>Practical application of Agile, SAFe, Lean, and hybrid delivery models.<br>Broader understanding of telecom operations, IT architecture, and service readiness processes.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.<br><br><br><b>What you’ll do</b> <br><ul> <li>Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services.</li> <li>Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments.</li> <li>Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls.</li> <li>Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services.</li> <li>Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement.</li> <li>Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity.</li> <li>Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements.</li> <li>Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies.</li> <li>Contribute to operational planning, budget management, service investment forecasting, and business continuity activities.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Bachelor’s degree in Engineering, Computer Science, or a related technical discipline.&nbsp;</li> <li>Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.&nbsp;</li> <li>Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server</li> <li>technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services.</li> <li>Experience with vulnerability management, configuration management, automated deployment, and information security controls.</li> <li>Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements.</li> <li>Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.&nbsp;</li> <li>Comfortable working within an on-call support model and collaborating across international teams and cultures when required.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to lead security and infrastructure services that support large-scale global business operations.</li> <li>Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments.</li> <li>Experience influencing service strategy, operational excellence, and business continuity initiatives.</li> <li>Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact.</li> <li>Participation in global projects that drive innovation, security maturity, and service transformation.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced cyber security governance and enterprise risk management.</li> <li>Large-scale infrastructure operations and service reliability management.</li> <li>Strategic stakeholder engagement and customer-centric service delivery.</li> <li>Security incident management, crisis response, and business continuity practices.</li> <li>IT service management, operational governance, and continuous improvement methodologies.</li> <li>Leadership and team development within complex global environments.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Network</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>COMPANY DESCRIPTION</span></strong></p><br> <p><span>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</span></p><br><p><strong><span>THE SAP YOUNG PROFESSIONALS PROGRAM</span></strong></p><br> <p><span>The SAP Young Professionals Program is a free initiative delivered by the</span><span>Digital Skills Center of SAP</span><span>. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant.&nbsp;At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.</span></p><br> <p><strong><span>SAP CONSULTANTS</span></strong></p><br> <p><span>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical. </span></p><br> <p><span>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business. </span></p><br> <p><span>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</span></p><br> <p><strong><span>CERTIFICATE INFORMATION: </span></strong></p><br> <p><strong><span>SAP Build, </span></strong><span>is a unified application development and process automation solution, enabling personalization and efficiency at scale. It empowers users to create applications, automate tedious tasks, and design business sites through a low-code environment, ensuring that innovation is accessible to both professional developers and business experts.</span></p><br> <p><strong><span>The Generative AI Hub</span></strong><span>, part of SAP AI Foundation, is a centralized platform designed to streamline enterprise AI adoption. It provides a secure environment for businesses to access, orchestrate, and deploy a wide range of Large Language Models (LLMs) while ensuring they are grounded in business-specific data and compliant with enterprise standards.</span></p><br> <p><strong><span>HOW YOU BENEFIT:</span></strong></p><br> <ul> <li><span>Start your journey to become an SAP Consultant;</span></li> <li><span>Gain globally-recognised associate-level SAP Certifications;</span></li> <li><span>Learn directly from SAP experts;</span></li> <li><span>Experience classroom and workshop-based training in SAP Technologies;</span></li> <li><span>Develop the soft skills needed to prepare you for successful job applications;</span></li> <li><span>Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.</span></li> </ul> <p><strong><span>WHAT WE REQUIRE FROM A CANDIDATE:</span></strong></p><br> <ul> <li><span>Candidates must have the legal right to work in Egypt.</span></li> <li><span>Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</span></li> <li><span>Candidates must be educated to at least Bachelor level in a field related <strong>to&nbsp;Business Administration / Management Information Systems / Engineering / </strong></span><strong><span>Data Science / AI</span></strong></li> <li><span>Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile – proof of this may be requested.</span></li> <li><span>Candidates must have a keen interest in starting an SAP-related career involving travel;</span></li> <li><span>Candidates should be fluent in English, both written and spoken;</span></li> <li><span>The program will commence by<strong> mid-August 2026</strong>and full-time availability from 9am – 6pm from <strong>Sunday- Thursday </strong>throughout the training period is essential. The Program will last for 2 months.</span></li> <li><strong><u><span>This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</span></u></strong></li> </ul> <p><strong><span>Please share an English version of your resume while applying for this program.</span></strong></p><br> <p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><span><br><strong>We win with inclusion</strong><br>&nbsp;SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: </span><span>Careers@sap.com</span><span>. Requests for reasonable accommodation will be considered on a case-by-case basis.&nbsp;</span></p><br> <p><span>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program</span><span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</span></p><br> <p><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Additional Locations: <br></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Maintains accurate reservation system information.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Assists with account diagnostics process and validates conclusions.<br>Executing Revenue Management Projects and Strategy&nbsp;<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Establishes long-range objectives and specifying the strategies and actions to achieve them.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation.<br>• Communicates proactively with properties regarding rate restrictions and strategy.<br>• Manages rooms inventory to maximize cluster rooms revenue.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Leads efforts to coordinate strategies between group sales offices.<br>• Supports cluster selling initiatives by working with all reservation centers.<br>• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.<br>• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>• Provides recommendations to improve effectiveness of revenue management processes.<br>• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.<br>• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.<br>• Promotes and protects brand equity.<br>Building Successful Relationships<br>• Develops and manages internal key stakeholder relationships in a proactive manner.<br>• Acts as a liaison, when necessary, between property and regional/corporate systems support.<br>Additional Responsibilities&nbsp;<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Attends staff/forecast/long range meetings as requested by properties.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a Senior Software Developer to join the Web Applications team, focusing on front-end development for digital channels. The role centres on building scalable, high-performing web applications, enhancing portal performance and SEO, and collaborating closely with business stakeholders to define and deliver new features. This opportunity is ideal for individuals with strong expertise in modern JavaScript frameworks and a passion for continuous improvement and innovation.<br><br><br><b>What you’ll do</b> <br><ul> <li>Develop and maintain front-end components using modern frameworks such as React.js and Next.js</li> <li>Translate business requirements into technical solutions in collaboration with cross-functional stakeholders</li> <li>Perform analysis, coding, unit testing, regression testing, and implementation of new features</li> <li>Design and document high-level and low-level technical solutions (HLDs and LLDs)</li> <li>Ensure timely delivery of projects aligned with organisational specifications and quality standards</li> <li>Support production deployments and provide real-time issue resolution during testing phases</li> <li>Optimise application performance, scalability, and SEO outcomes</li> <li>Contribute to Agile and DevOps delivery processes (Scrum, Kanban)</li> <li>Communicate technical concepts clearly to both technical and non-technical audiences</li> <li>Drive continuous improvement, automation, and adoption of evolving industry technologies</li> </ul><br><br><b>Who you are</b> <br><ul> <li>A degree in Computer Science, Engineering, or a related discipline</li> <li>4–6 years of experience in full lifecycle enterprise software development</li> <li>Strong expertise in modern front-end development, particularly React.js, Next.js, and JavaScript/TypeScript</li> <li>Experience working with GraphQL and RESTful APIs, including API design principles</li> <li>Solid understanding of frontend architecture, performance optimisation, and scalable component-based systems</li> <li>Familiarity with Node.js ecosystems and frontend build tools</li> <li>Experience with static site generation frameworks (e.g. Gatsby)</li> <li>Knowledge of CI/CD pipelines and tools such as Jenkins, GoCD, or GitHub Actions</li> <li>Proficiency with version control systems (Git) and collaborative development practices</li> <li>Experience working in Agile/DevOps cross-functional teams</li> <li>Strong analytical thinking, problem-solving, and communication skills</li> <li>Exposure to issue tracking tools such as Jira or Trello</li> <li>Desirable: familiarity with container technologies (e.g. Docker) and basic network concepts</li> </ul><br><br><b>Not a Perfect Fit?</b> <br> Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br> <br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on large-scale digital platforms within a global technology environment</li> <li>Exposure to modern frameworks, tools, and enterprise-grade architectures</li> <li>Collaborative and inclusive team culture within Agile and DevOps environments</li> <li>Opportunities for continuous learning and professional development</li> <li>Experience working with diverse stakeholders across business and technology teams</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced front-end engineering and architecture design</li> <li>Performance optimisation and SEO strategies for large-scale platforms</li> <li>End-to-end Agile and DevOps delivery practices</li> <li>Stakeholder communication and translating business needs into technical outcomes</li> <li>Continuous improvement techniques, automation, and emerging technology adoption</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Responsibilities Operational Management: Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams. Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests. Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction. Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><p>Team Leadership: Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures. Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance. Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction. Set performance expectations, provide coaching and support, and recognize team achievements.</p><p>Guest Experience &amp; Satisfaction: Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience. Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience. Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction. Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay. Monitor guest feedback and consistently work towards improving the overall guest experience.</p><p>Revenue Generation &amp; Upselling: Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates. Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue. Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><p>Inventory &amp; Stock Control: Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner. Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service. Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><p>Staffing &amp; Scheduling: Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours. Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards. Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met. Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards. Support the development of team members, creating opportunities for growth and promoting internal talent.</p><p>Menu Planning &amp; Quality Control: Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences. Ensure the quality and presentation of food and beverages meet the hotel s high standards before being sent to the guest room. Maintain strict hygiene and food safety standards within the in-room dining service. Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><p>Health, Safety &amp; Compliance: Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department. Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards. Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas. Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><p>Collaboration with Other Departments: Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services. Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><p>Administrative &amp; Reporting: Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results. Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs. Maintain accurate records of inventory, sales, payroll, and employee attendance. Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Strong understanding of food and beverage trends, menu development, and service excellence.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking a detail-oriented Trade Compliance Analyst to support second line sanctions screening activities by validating and investigating escalations from first line screening. The role focuses on determining whether potential matches are false positives or confirmed risks, conducting thorough due diligence, assessing regulatory restrictions, and recommending appropriate compliance actions. This position plays a vital role in strengthening the compliance framework, mitigating risk, and ensuring adherence to global sanctions and export control regulations.</p><br><br><br><b>What you’ll do</b> <br><p>Review escalations received from the first line, analysing data accuracy, transaction details, and contextual factors to confirm potential matches<br>• Conduct detailed due diligence on target entities, including ownership and control structures, and produce accurate organigrams<br>• Engage with internal Vodafone stakeholders to gather and validate relevant information on entities and transactions<br>• Perform regulatory analysis for confirmed matches, reviewing applicable sanctions and export control frameworks to assess restrictions or licensing requirements<br>• Take appropriate follow-up actions in line with Vodafone guidance, including raising further queries where required<br>• Escalate confirmed risks to the Trade Sanctions Screening Centre of Excellence Lead for decision-making<br>• Clearly document all assessments, findings, and decisions to ensure auditability and transparency<br>• Perform oversight of first line screening activities to ensure quality and consistency<br>• Collaborate with internal stakeholders to ensure timely resolution of compliance cases<br>• Stay informed on updates to global sanctions lists (e.g. OFAC, EU, UN) and regulatory changes<br>• Support continuous improvement of trade compliance screening processes<br>• Execute data control processes to maintain accuracy, completeness, and compliance with standards<br>• Resolve queries efficiently and maintain up-to-date records in relevant systems<br>• Carry out additional tasks as required to support business needs</p><br><br><br><b>Who you are</b> <br> <p>• Experienced in compliance, risk management, or investigative roles (typically 3–5 years)<br>• Knowledgeable in export controls and global sanctions regulatory frameworks<br>• Skilled in conducting in-depth due diligence on complex organisational structures to determine ownership and control<br>• Confident in interpreting legal and regulatory requirements and assessing associated risks<br>• Strong analytical and critical thinking abilities<br>• Effective communicator with the ability to collaborate across teams</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>• Opportunity to work within a global compliance framework and contribute to risk mitigation across diverse markets<br>• Exposure to complex international sanctions and export control regulations<br>• Collaboration with cross-functional teams and subject matter experts across Vodafone<br>• Development as a trusted compliance advisor within a dynamic, fast-evolving environment<br>• Continuous learning through exposure to regulatory updates and challenging cases<br></p><br><br><br><b>What skills you will learn</b> <br><p><br>• Advanced due diligence and investigative techniques for complex corporate structures<br>• Practical application of global sanctions and export control regulations<br>• Risk assessment and decision-making in compliance scenarios<br>• Stakeholder management and cross-functional collaboration<br>• Structured documentation and audit-ready reporting practices</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><br><b>About this Role</b> <br>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.<br><br><br><b>What you’ll do</b> <br></span><ul> <li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li> <li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li> <li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li> <li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li> <li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li> <li>Facilitate transition into live service while minimising operational risk.</li> <li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li> <li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li> <li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li> <li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li> <li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li> <li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li> <li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li> <li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li> <li>Capable of influencing and engaging stakeholders at all organisational levels.</li> <li>Proficient in building and leading cross-functional, high-performing teams.</li> <li>Strong in stakeholder communication, including presenting to senior audiences.</li> <li>Knowledgeable in financial management, budgeting, and business case evaluation.</li> <li>Fluent in German (C-level) and proficient in English (minimum B-level).</li> <li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li> <li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li> </ul><br><br><b>Not a perfect fit?</b> <br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to lead high-impact, international projects for enterprise customers.</li> <li>Exposure to complex, multi-domain transformation initiatives.</li> <li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li> <li>Professional development through engagement with advanced Agile methodologies and tools.</li> <li>Experience working within a global technology and transformation organisation.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced stakeholder management and negotiation techniques in global environments.</li> <li>End-to-end governance, risk, and financial management for large-scale programmes.</li> <li>Agile leadership across multiple teams and delivery streams.</li> <li>Strategic planning and execution in complex, multi-country projects.</li> <li>Enhanced communication and influencing skills at senior leadership levels.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b> <br>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><br><b>Alert</b> <br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a skilled IP &amp; Security Solution Architect to lead the design, implementation, and optimisation of secure network solutions across data centre and office environments. This role focuses on ensuring the integrity, confidentiality, and availability of network infrastructure while driving standardisation, harmonisation, and innovation across multiple markets. The individual will play a key role in delivering scalable and secure network architectures that support business-critical services and enable seamless connectivity across Vodafone’s global operations.<br><br><br><b>What you’ll do</b> <br><ul> <li>Develop high-level and low-level designs (HLDs and LLDs) for network and security solutions</li> <li>Design and optimise network infrastructure to improve performance, scalability, and cost efficiency</li> <li>Standardise and modularise configurations to enable consistent implementation across environments</li> <li>Deploy secure networks aligned with service and application requirements, including capacity and utilisation planning</li> <li>Harmonise LAN, wireless, and office network services across regions</li> <li>Implement virtualisation and network segmentation strategies</li> <li>Conduct proof-of-concept validations and support testing, auditing, and acceptance activities</li> <li>Define and manage test plans, catalogues, and environments while documenting all quality assurance activities</li> <li>Collaborate with engineering, operations, and security teams to deliver integrated solutions</li> <li>Support tender processes and oversee third-party vendors and partners</li> <li>Drive innovation in security networking and promote best practices across teams</li> <li>Ensure high-quality documentation aligned with architectural standards</li> <li>Contribute to knowledge sharing and capability development within the wider network team</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Experience working within large-scale IT environments supporting complex network infrastructures</li> <li>Strong understanding of IP networking, including protocols, architectures, and hardware</li> <li>Expertise in network security technologies such as firewalls, IDS/IPS, PKI, encryption, and authentication frameworks</li> <li>Proficiency in automation scripting using languages such as Python or Go</li> <li>Experience designing and executing system testing frameworks and documentation</li> <li>Familiarity with network management, monitoring, and analysis tools</li> <li>Ability to collaborate effectively across cross-functional and multicultural teams</li> <li>Understanding of IT service management principles and operational environments</li> <li>Knowledge of mobile network operator ecosystems and standard architectures</li> <li>Strong communication skills with the ability to translate technical concepts into practical solutions</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on large-scale, international network transformation programmes</li> <li>Exposure to advanced security technologies and enterprise-grade infrastructure</li> <li>Collaborative work environment with cross-functional global teams</li> <li>Opportunities to influence network strategy and design standards</li> <li>Continuous learning through hands-on experience and knowledge sharing</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced network architecture design and optimisation techniques</li> <li>End-to-end security solution implementation in enterprise environments</li> <li>Automation and scripting for network engineering and operations</li> <li>Stakeholder management across global and cross-functional teams</li> <li>Best practices in network standardisation, testing, and quality assurance</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook: https://www.facebook.com/voisglobal</li> <li>Instagram: https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who we are</p><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture</p><p>About this Role</p><p>We are seeking a Programme Delivery Lead to drive the delivery and governance of multiple large-scale, high-complexity programmes within the UK IT &amp; Digital landscape. The role focuses on managing business demand, overseeing CAPEX-funded initiatives, and enabling business growth through effective delivery and lean governance practices. The individual will be accountable for end-to-end programme delivery, working across cross-functional teams, technologies, suppliers, and stakeholders to deliver impactful transformation and technology capability enhancements.</p><p>What you ll do</p><ul><li>Lead the end-to-end delivery of complex programmes, ensuring alignment with business objectives and governance standards</li><li>Develop and own integrated project plans, consolidating inputs across Agile and delivery teams (including sprint, scrum, testing, integration, and release)</li><li>Manage RAID (risks, assumptions, issues, and dependencies), ensuring adherence to milestones and delivery commitments</li><li>Implement lean governance practices that prioritise ownership, responsiveness, predictability, and transparency</li><li>Oversee programme financials, including CAPEX/OPEX management, supplier commercials, and budget forecasting</li><li>Maintain clear, consistent communication with senior stakeholders to build trust and transparency across time, cost, scope, and quality dimensions</li><li>Use data-driven insights to track performance, including effort and cost burn-down analysis</li><li>Govern the effective use of Azure DevOps, ensuring consistent utilisation of dashboards, plans, and delivery roadmaps</li><li>Define programme direction, priorities, scope, and delivery roadmap in collaboration with release management and key stakeholders</li><li>Coordinate cross-functional and cross-cultural teams, including system integrators and third-party partners</li></ul><p>Who you are</p><ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li><li>Certified in PMP or PRINCE2 Practitioner</li><li>Knowledge of application and software development lifecycle methodologies</li><li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li><li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li><li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li><li>MBA or equivalent postgraduate qualification is desirable</li><li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to lead high-impact, large-scale transformation programmes within a global organisation</li><li>Exposure to diverse technologies, cross-functional teams, and international stakeholders</li><li>A collaborative environment that encourages innovation, continuous improvement, and ownership</li><li>Professional growth through complex programme delivery and stakeholder engagement</li><li>Access to industry-leading tools and methodologies in programme and Agile delivery</li></ul><p>What skills you will learn</p><ul><li>Advanced programme governance and lean delivery methodologies</li><li>Financial management and forecasting within large-scale technology programmes</li><li>Data-driven performance tracking and reporting techniques</li><li>Cross-cultural leadership and stakeholder influence at senior levels</li><li>Enhanced expertise in Azure DevOps and Agile delivery frameworks</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us</p><p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p>Alert</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Egyptian national currently residing in Egypt</li><li>Demonstrated experience (typically 7+ years) delivering complex ICT programmes end-to-end</li><li>Certified in PMP or PRINCE2 Practitioner</li><li>Knowledge of application and software development lifecycle methodologies</li><li>Experience leading transformation initiatives and managing cross-cultural, matrixed teams</li><li>Strong leadership capability with the ability to guide, motivate, and develop teams in both direct and indirect reporting structures</li><li>Proficient in Microsoft Excel, PowerPoint, Visio, and Project, with strong data visualisation and presentation skills</li><li>MBA or equivalent postgraduate qualification is desirable</li><li>Strong stakeholder management skills, with the ability to engage and influence senior audiences</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a Senior Software Developer to join the Web Applications team, focusing on front-end development for digital channels. The role centres on building scalable, high-performing web applications, enhancing portal performance and SEO, and collaborating closely with business stakeholders to define and deliver new features. This opportunity is ideal for individuals with strong expertise in modern JavaScript frameworks and a passion for continuous improvement and innovation.<br><br><br><b>What you’ll do</b> <br><ul> <li>Develop and maintain front-end components using modern frameworks such as React.js and Next.js</li> <li>Translate business requirements into technical solutions in collaboration with cross-functional stakeholders</li> <li>Perform analysis, coding, unit testing, regression testing, and implementation of new features</li> <li>Design and document high-level and low-level technical solutions (HLDs and LLDs)</li> <li>Ensure timely delivery of projects aligned with organisational specifications and quality standards</li> <li>Support production deployments and provide real-time issue resolution during testing phases</li> <li>Optimise application performance, scalability, and SEO outcomes</li> <li>Contribute to Agile and DevOps delivery processes (Scrum, Kanban)</li> <li>Communicate technical concepts clearly to both technical and non-technical audiences</li> <li>Drive continuous improvement, automation, and adoption of evolving industry technologies</li> </ul><br><br><b>Who you are</b> <br><ul> <li>A degree in Computer Science, Engineering, or a related discipline</li> <li>4–6 years of experience in full lifecycle enterprise software development</li> <li>Strong expertise in modern front-end development, particularly React.js, Next.js, and JavaScript/TypeScript</li> <li>Experience working with GraphQL and RESTful APIs, including API design principles</li> <li>Solid understanding of frontend architecture, performance optimisation, and scalable component-based systems</li> <li>Familiarity with Node.js ecosystems and frontend build tools</li> <li>Experience with static site generation frameworks (e.g. Gatsby)</li> <li>Knowledge of CI/CD pipelines and tools such as Jenkins, GoCD, or GitHub Actions</li> <li>Proficiency with version control systems (Git) and collaborative development practices</li> <li>Experience working in Agile/DevOps cross-functional teams</li> <li>Strong analytical thinking, problem-solving, and communication skills</li> <li>Exposure to issue tracking tools such as Jira or Trello</li> <li>Desirable: familiarity with container technologies (e.g. Docker) and basic network concepts</li> </ul><br><br><b>Not a Perfect Fit?</b> <br> Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br> <br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on large-scale digital platforms within a global technology environment</li> <li>Exposure to modern frameworks, tools, and enterprise-grade architectures</li> <li>Collaborative and inclusive team culture within Agile and DevOps environments</li> <li>Opportunities for continuous learning and professional development</li> <li>Experience working with diverse stakeholders across business and technology teams</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced front-end engineering and architecture design</li> <li>Performance optimisation and SEO strategies for large-scale platforms</li> <li>End-to-end Agile and DevOps delivery practices</li> <li>Stakeholder communication and translating business needs into technical outcomes</li> <li>Continuous improvement techniques, automation, and emerging technology adoption</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a senior-level Fixed Go‑to‑Market Project Lead to own the end‑to‑end planning, prioritisation and market execution of the Consumer Fixed portfolio. This role sits at the intersection of Product, Commercial, Technology and Operations, ensuring that demand is aligned, delivery is realistic, and launches are executed with pace, quality and clear accountability. The role brings together portfolio planning, roadmap orchestration and go‑to‑market execution into one coherent operating model, enabling predictable delivery and strong customer outcomes.<br><br><br><b>What you’ll do</b> <br>Own the Consumer Fixed planning cycle, maintaining a single, transparent view of demand, priorities and delivery across propositions, products and in‑life changes.Orchestrate quarterly and long‑range Fixed roadmaps, ensuring priorities are sequenced, achievable and aligned to delivery capacity and dependencies.Lead demand, prioritisation and planning governance, facilitating prioritisation forums, roadmap reviews and go/no‑go decisions.Enable a continuous and prioritised flow of work from Product and Proposition teams into Agile delivery through close collaboration with Product Owners, Release Train Engineers and Scrum Masters.Own the Consumer Fixed go‑to‑market plan, coordinating launches and in‑life changes to ensure delivery readiness, operational alignment and high‑quality market execution.Act as the primary escalation point for planning, delivery and go‑to‑market risks, proactively identifying constraints and driving timely resolution.Plan and coordinate in‑life changes including pricing, promotions, migrations and operational updates, ensuring safe and effective execution.Own post‑launch monitoring and delivery assurance, tracking outcomes against plan and driving corrective actions where required.Define and embed planning, delivery and go‑to‑market ways of working that support Agile and SAFe execution, creating a consistent operating rhythm across teams.<br><br><br><b>Who you are</b> <br>A 5+ years of experience in portfolio, programme or go‑to‑market professional with a strong track record in complex, matrixed environments.Comfortable working within Agile and SAFe delivery models, with hands‑on experience partnering with Product Owners, Release Train Engineers and Scrum Masters.Skilled at coordinating across Product, Commercial, Technology and Operations to manage dependencies and resolve delivery challenges.Experienced in governance, prioritisation and decision‑making forums, with the confidence to escalate and influence at senior levels.Structured, outcomes‑focused and detail‑aware, with a strong commitment to execution quality and predictability.Degree‑qualified in Business, Technology, Strategy or a related discipline, or able to demonstrate equivalent practical experience.<br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>The opportunity to shape and influence the Consumer Fixed portfolio at scale within a leading global organisation.Exposure to senior stakeholders across Product, Commercial, Technology and Operations.A role with clear ownership, visibility and impact on customer and business outcomes.An environment that values collaboration, continuous improvement and delivery excellence.<br><br><br><b>What skills you will learn</b> <br>Advanced portfolio and demand planning in large‑scale Agile and SAFe environments.End‑to‑end go‑to‑market orchestration grounded in delivery readiness and operational alignment.Senior‑level governance, prioritisation and decision facilitation.Risk, dependency and delivery assurance management across complex value chains.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <ul> <li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li> <li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li> <li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li> <li>Record, document, and report all security incidents accurately and in a timely manner.</li> <li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li> <li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li> <li>Maintain confidentiality of CCTV footage and security-related information at all times.</li> <li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li> <li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li> <li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li> <li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li> <li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li> <li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li> <li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li> <li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li> <li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li> <li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li> <li>Participate in emergency drills, security training, and departmental meetings as required.</li> <li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li> <li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li> <li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Education:</strong> At least a high school diploma.</li> <li><strong>Experience:</strong> At least 2 years of work experience in the related field. Experience in the industry is an asset.</li> <li><strong>Foreign language:</strong> Not required.</li> <li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li> <li><strong>Computer literacy:</strong> Not required.</li> <li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><span>Manage a reduced, specialized caseload of the most <strong>complex, sensitive, high-risk, or executive-level complaints</strong> (e.g., those involving legal, media, or regulatory escalation).</span></li><li><span>Apply expert judgment and knowledge to resolve issues where policy or procedure may not be immediately clear, making impartial and evidence-based decisions.</span></li><li><span>Act as a <strong>subject matter expert (SME)</strong> and first-point escalation for the Complaints Officers, providing guidance, coaching, and technical advice on complex cases.</span></li><li><span>Support the Complaints Manager in the daily supervision and quality assurance of the team's output.</span></li><li><span>Assist in training and onboarding new team members on complaints procedures, systems, and best practices.</span></li><li><span>Conduct in-depth <strong>root cause analysis</strong> and trend identification from complaint data to identify systemic failures and areas of organizational risk.</span></li><li><span>Develop and propose <strong>corrective and preventative action plans</strong> (CAPA) and policy/process improvements to senior management.</span></li><li><span>Lead or participate in cross-functional projects aimed at enhancing service delivery and reducing complaint volumes.</span></li><li><span>Ensure the complaints handling process remains compliant with evolving regulatory and legislative requirements.</span></li><li><p><span><span>Investigate complaints thoroughly , gather relevant information and analyze&nbsp;</span></span></p><br></li><li><span><span>Provide timely and accurate responses to customer inquiries and complaints.</span></span></li><li><span><span>Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers</span></span></li><li><p><span><span>To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs</span></span></p><br></li><li><span><span>To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers</span></span></li><li><span><span>To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints</span></span></li><li><p><span><span>To visibly improve customer satisfaction scores and related survey results through complaint resolution</span></span></p><br></li><li><p><span><span>Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM)Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies</span></span></p><br></li><li><p><span><span>Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, &nbsp;Risk, Technology and legal teams, to investigate and resolve complaints effectively.</span></span></p><br></li><li><p><span><span>Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations.</span></span></p><br></li><li><p><span><span>Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.</span></span></p><br></li><li><p><span><span>Contribute towards team building and create positive energy to boost team’s productivity.</span></span></p><br></li></ul><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li><li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li><li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li><li>Record, document, and report all security incidents accurately and in a timely manner.</li><li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li><li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li><li>Maintain confidentiality of CCTV footage and security-related information at all times.</li><li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li><li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li><li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li><li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li><li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li><li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li><li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li><li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li><li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li><li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li><li>Participate in emergency drills, security training, and departmental meetings as required.</li><li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li><li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li><li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> At least a high school diploma.</li><li><strong>Experience: </strong>At least 2 years of work experience in the related field. Experience in the industry is an asset.</li><li><strong>Foreign Language:</strong> Not required.</li><li><strong>Courses and Training:</strong>&nbsp; Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Not required.</li><li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

ITXPROS is looking for a Customer Support Representative, a customer service advisor who is often a client’s primary point of contact. Your duties and responsibilities include answering and managing incoming calls and customer service inquiries via Whats App, text messages, and live chat; identifying and assessing customer needs and coordinating with your colleagues in different departments to achieve customer satisfaction.<br>Job Title: Customer Support Representative Job Type: Full-time Supervisor: VP of Customer Support – Customer Support Team Leader Reporting To: VP of Customer Support – Customer Support Team Leader Place of Performance: Office-based (New Cairo).<br>About our company:ITXPROS is a Digital Dentistry company currently focused on implant-guided surgery. We are based in the United States and operating from Cairo, Egypt. The company specializes in Implant Treatment planning & CAD/CAM designing to help dentists and dental labs with their surgical & dental procedures, so we all work to draw a perfect smile on each patient! At ITXPROS, we are family, team & partners. We believe amazing things can happen when we work together in an environment where everyone feels a true sense of belonging and their ideas are heard. Join us and help make an impact on the future.<br>Responsibilities:• Respond to inquiries – over the phone, via email, and through the live chat from the staff and clients.• Follow up on missing items required for the progression of client orders (cases).• Make outbound calls depending on client case requirements.• Build a strong relationship with clients to ensure their satisfaction.• Follow up with clients on surgeries and cases after fulfillment.• Upload files needed for cases from clients’ PCs.• Basic Troubleshooting of planning software.• Monitor case flow and identify show stoppers.• Communicate client needs to the corresponding teams.• Report any issues found by analyzing the workflow, aiming for enhancements.• Learn and understand the products and services that the company provides.• Learn and understand our internal workflow and case life cycle in detail.• Document useful information about technical issues and important insights that could be gathered from discussions with clients.• Share feature requests and effective workarounds with team members• Inform customers about new features and functionalities• Train clients on the company’s workflow and digital tools.<br>Qualifications and Skills:• Fluency in spoken and written English is a must.• Bachelor’s Degree.• 1+ Experience in a Customer Support Role.• Military service exemption or completion.• Time management skills.• Excellent communication skills.• Multitasking.• Attention to detail.• Outgoing and proactive qualities.• Punctuality.• Basic computer and Microsoft Office knowledge.<br>Benefits:• Salary, uncapped commissions, and annual bonuses are paid in US dollars.• Medical and social insurance.• Annual Gym Membership.• Culture - Casual work environment.• Being part of a family of exceptionally talented people.

We’re looking for a Senior Software Engineer, i OS to join Procore’s Mobile team. In this role, you’ll help design, build, and scale the i OS mobile applications that help construction teams manage projects and jobsite safety. Your primary goal will be to deliver complex, high-quality mobile features while contributing to the team's technical standards and helping raise the bar for the engineers around you.<br><br>As a Senior Software Engineer, i OS, you’ll partner with Engineering, Product Management, Design, and QA to build mission-critical i OS features used by construction teams around the world. Use your solid i OS architecture skills, sound judgment, and collaborative mindset to help unblock your team, work through technical challenges, and improve the quality and speed of what we ship. Join a team building software that impacts how communities, hospitals, schools, and stadiums are constructed—apply today.<br><br>This position reports into the Engineering Manager, Mobile Project Management Quality and Safety team and will be based in our Cairo, Egypt office. We’re looking for someone to join us immediately.<br><br>What you'll do:<br><br>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction. Design and implement complex, high-impact features across our i OS applications Contribute to key architectural and design decisions for the team, in partnership with Staff engineers and the Engineering Manager Identify technical issues and improvement opportunities within your area of ownership and help drive them to resolution Mentor fellow engineers through code reviews, pairing sessions, and hands-on coaching Partner with Product, Design, and QA to translate customer needs into scalable technical solutions Help drive improvements in performance, reliability, and maintainability across the codebase Support the full lifecycle of feature delivery, including production support and incident resolution<br><br>What we're looking for:<br><br>Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience5+ years of engineering experience, including 3+ years building native i OS applications with Swift and Objective-CSolid understanding of i OS architecture (Core Data, Swift UI, UIKit) and MVC/MVVM design patterns, along with working knowledge of multi-threading, concurrent programming, memory management, and performance optimization Track record of shipping complex, high-quality software products Candidate with product mindset and/or Mobile Automation background is a huge plus Experience contributing to or leading medium-scale technical initiatives, with the ability to course-correct as needed Excellent communication skills and a collaborative approach to working across teams Self-directed, with sound judgment on when to escalate versus resolve independently