Medical Representative Jobs - Cairo Egypt

<p>Join our dynamic team as an <strong>Experienced Customer Support Representative</strong> in the vibrant city of <strong>Cairo, Egypt</strong>! This is a <strong>Full-Time, On-site</strong> opportunity where you'll be the heart of our customer interactions, ensuring every client feels valued and supported. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, we want to hear from you.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Engage directly with customers</strong> through various channels, providing prompt and professional assistance.</li><li><strong>Master problem-solving</strong>, diagnosing issues and offering effective solutions with a customer-first mindset.</li><li><strong>Educate and guide users</strong> on product features and best practices to maximize their experience.</li><li><strong>Collaborate cross-functionally</strong> to escalate complex issues and provide feedback for product improvement.</li><li><strong>Maintain meticulous records</strong> of customer interactions and resolutions using our CRM system.</li><li><strong>Champion customer satisfaction</strong>, turning every interaction into an opportunity for loyalty.</li></ul><p><strong>Skills & Technologies:</strong></p><p>You'll leverage your expertise in <strong>Customer Care, Customer Service, and Customer Support</strong> daily. Proficiency with <strong>CRM Software</strong> is essential, alongside outstanding <strong>Communication Skills</strong> and a knack for <strong>Technical Troubleshooting</strong>. Your ability to demonstrate <strong>Empathy</strong> and apply <strong>Active Listening</strong> will be paramount.</p><p><strong>Growth Opportunities:</strong></p><p>We believe in nurturing talent. As an <strong>Experienced Customer Support Representative</strong>, you'll have access to continuous learning and development programs designed to <strong>enhance your skills</strong> and prepare you for future leadership roles within our organization. Chart your career path with us!</p><p><strong>Team & Culture:</strong></p><p>Our team in Cairo is a vibrant, supportive, and collaborative hub where <strong>passion meets purpose</strong>. We foster a culture of mutual respect, continuous improvement, and celebrating successes. You'll be part of a group that values <strong>teamwork</strong> and empowers each member to excel.</p><p><strong>Impact:</strong></p><p>Your role is crucial in shaping our brand's reputation and ensuring customer loyalty. Every interaction you manage directly contributes to our success and strengthens our bond with our valued clients. <strong>Be the voice of excellence</strong> for our customers!</p><p><strong>Requirements</strong></p><ul><li>A proven track record in <strong>Customer Care, Customer Service, and Customer Support</strong>.</li><li>Exceptional <strong>Communication Skills</strong> (verbal and written) and <strong>Active Listening</strong>.</li><li>Demonstrated ability in <strong>Problem-Solving</strong> and <strong>Conflict Resolution</strong>.</li><li>Proficiency with <strong>CRM Software</strong> and efficient <strong>Data Entry</strong>.</li><li>Strong capacity for <strong>Technical Troubleshooting</strong> and quickly learning product knowledge.</li><li>Possess genuine <strong>Empathy</strong> and excellent <strong>Time Management</strong> abilities.</li><li>A minimum of <strong>1-3 years of dedicated experience</strong> in a customer-facing support role.</li><li>Proven capability to manage diverse customer inquiries and complex situations with professionalism.</li><li>This is an exciting opportunity for an <strong>Experienced</strong> professional ready to take on significant responsibility and contribute immediately to our team's success.</li></ul>

About the Company 51Talk is a leading international EdTech company known for providing top-quality English language education. We are a dynamic organization with a solid global presence dedicated to making English learning accessible and enjoyable. With a team of over 30,000 dedicated employees and more than 15 branches worldwide, we are committed to delivering exceptional educational experiences. You will be essential in recruiting top talent and contributing to our company’s growth in Cairo Egypt<br>Job Title: Education Advisor(Telesales Representative)<br>What you’ll do:Communicate with existing customers to introduce course renewal options and increase renewal conversion rates. Maintain and follow up with customers, understand their learning needs, and provide personalized renewal suggestions to improve student retention. Monitor students’ learning progress, analyse learning data, and develop renewal strategies based on their stage and performance. Answer questions from customers, handle possible concerns and ensure customer satisfaction.<br><br>Requirements:At least 1 year of experience in sales, customer service, or any related field. Able to communicate in English, B1 or above is required. Excellent communication skills to understand customer needs. Able to work effectively in a target-driven environment while maintaining a positive and productive attitude. Strong commitment to achieving sales targets, with the motivation to pursue high performance and commission.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Technical Customer Support Representative </b>to join Procore’s Customer Support department. In this role, you’ll utilize your strong problem-solving and people skills to support a product that impacts how communities’ hospitals, homes, sports stadiums, and schools worldwide are built. You will help save our customers time and resources via first-contact resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.</p><br><br><br><p>As a<b>Technical Customer Support Representative,</b> you’ll partner with Subject Matter Experts and internal departments to resolve customer problems and manage cases to the point of resolution. Use your troubleshooting, communication, and multitasking skills to deliver a best-in-class customer experience across telephone, chat, and email channels. <b>This is an exciting opportunity to join our first CSR team in Cairo, Egypt</b>, offering a launching point for a career in Custom Solutions, Documentation, Enablement, and more.</p><br><br><br><p>This position reports into the Senior Manager of Customer Support and will be based in our <b>Cairo, Egypt office</b>. We’re looking for someone to join us immediately!</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul> <li><p>Deliver a best-in-class customer experience by managing inquiries via telephone, chat, and email to enable customers to achieve their goals.</p><br><br></li> <li><p>Acquire and maintain a thorough understanding of Procore’s business model, systems, and technologies to optimize customer usage of the software suite.</p><br><br></li> <li><p>Troubleshoot technical issues, diagnose root causes, and research answers to questions using established resources.</p><br><br></li> <li><p>Partner with internal departments to resolve complex customer problems and leverage collaboration skills to provide appropriate solutions.</p><br><br></li> <li><p>Maintain productivity in a high-volume, fast-paced contact center environment while adhering to assigned schedules and performance metrics.</p><br><br></li> <li><p>Document records and data security with consistent attention to detail and integrity.</p><br><br></li> <li><p>Convey Procore’s culture and values of Openness, Optimism, and Ownership in every interaction.</p><br><br></li> <li><p>Seek proactive guidance from management and teammates to ensure continuous improvement and alignment.</p><br><br></li> </ul><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>1+ year of experience in a contact center or technical support environment, or 2+ years of related customer support experience.</p><br><br></li> <li><p>Fluent English speaker with excellent written and oral communication skills (subject to verification via assessment).</p><br><br></li> <li><p>Strong multitasking skills with the ability to self-manage workloads while providing extraordinary client experiences.</p><br><br></li> <li><p>Critical thinking abilities to assess issues, provide proactive advice, and efficiently escalate cases when appropriate.</p><br><br></li> <li><p>Reliable self-starter with excellent attendance, time management skills, and an eagerness to learn quickly.</p><br><br></li> <li><p>Ability to communicate optimistically and professionally with clients, maintaining poise under pressure.</p><br><br></li> <li><p>Team player mentality with an open mind and the ability to work independently in a dynamic environment.</p><br><br></li> </ul><br><br> </div>

We’re Hiring | Sales Representative<br>Join Think Big for Shipping & Logistics and become part of a fast-growing global logistics company.<br>We’re looking for ambitious, results-driven sales professionals who are passionate about building strong client relationships and creating new business opportunities across the logistics industry.<br>What You’ll Do:<br>✅ Develop new business opportunities✅ Build and maintain long-term client relationships✅ Promote our freight forwarding & logistics solutions✅ Achieve sales targets and drive business growth<br>What We’re Looking For:<br>✔ Sales experience (Logistics/Freight Forwarding is a plus)✔ Excellent communication & negotiation skills✔ Self-motivated and target-oriented✔ Willingness to travel and expand your network<br>???? Send your CV: careers@thinkbig-gih.com<br>???? Apply Online:https://www.thinkbig-gih.com/careers<br>Join a company that moves businesses across the world—and build a career without limits.<br>Think Big. Ship Better. Move Your Career Forward.<br>#Think Big #Think Big Logistics #WeAre Hiring #Sales Representative #Sales Jobs #Logistics Jobs #Freight Forwarding #Shipping #Supply Chain #International Trade #Customs Clearance #Ocean Freight #Air Freight #Land Transport #Warehouse #Business Development #B2BSales #Career Opportunity #Jobs InEgypt #Alexandria #Cairo #MENA #Hiring Now #Join Our Team #Logistics Career #Global Logistics #Apply Now

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Patient Care Coordinator (Egypt)</p><br> <p><span>Location: </span>Al Dokki, Cairo</p><br> <p><span>Position Purpose</span><br>The <span>Patient Care Coordinato</span>r plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.<br></p><br> <p><span>Duties and Responsibilities</span></p><br> <p>•Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br>•Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br>•Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br>•Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br>•Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br>•Ensure patients receive their medications efficiently and without delay.<br>•Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br>•Maintain and update electronic records related to patient data and quality assurance.<br>•Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>•Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br>•Perform administrative duties related to program operations and general office support.<br>•Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.<br>•Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br>•Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br>•Promote awareness of escalation protocols for any deviations or non-compliance issues.<br>•Support governance and operational monitoring activities across all Axios programs.<br>•Perform additional duties as assigned by your line manager</p><br> <p><span>Benefits of working with Axios include</span>:<br></p><br> <ul> <li>Paying fair market value<br></li> <li>Annual performance-based bonus (based on role, levels, and contract)<br></li> <li>Premium Private health insurance<br></li> <li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br></li> <li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li> </ul> <p><span>Relationships</span><br>•Work closely with the Line Manager and the assigned program team.<br>•Work with the related divisions of Axios.<br>•Maintain ongoing and frequent communication with Axios staff.<br>•External Partners.<br>Competencies<br>•Application of job knowledge.<br>•Concern for order and quality.<br>•Adaptability and flexibility.<br>•Dependability.<br>•Teamwork</p><br> <p><span>Educational Background and Experience</span><br>•A Degree or Diploma in any medical background or social work is ideal<br>•0-1 year of working experience in a healthcare or scientific field or NGO is ideal<br>•Experience in data monitoring and management is an advantage, though not required.<br>•Experience coordinating and handling logistics/supply chain is an advantage, though not required.<br>•Experience in customer service management<br></p><br> <p><span>Job Circumstances</span><br>•The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br>•Flexibility in ability to travel as well as working hours is essential.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Patient Care Coordinator (Egypt)</p><br> <p><span>Location: </span>Al Dokki, Cairo</p><br> <p><span>Position Purpose</span><br>The <span>Patient Care Coordinato</span>r plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.<br></p><br> <p><span>Duties and Responsibilities</span></p><br> <p>•Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br>•Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br>•Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br>•Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br>•Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br>•Ensure patients receive their medications efficiently and without delay.<br>•Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br>•Maintain and update electronic records related to patient data and quality assurance.<br>•Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>•Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br>•Perform administrative duties related to program operations and general office support.<br>•Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.<br>•Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br>•Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br>•Promote awareness of escalation protocols for any deviations or non-compliance issues.<br>•Support governance and operational monitoring activities across all Axios programs.<br>•Perform additional duties as assigned by your line manager</p><br> <p><span>Benefits of working with Axios include</span>:<br></p><br> <ul> <li>Paying fair market value<br></li> <li>Annual performance-based bonus (based on role, levels, and contract)<br></li> <li>Premium Private health insurance<br></li> <li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br></li> <li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li> </ul> <p><span>Relationships</span><br>•Work closely with the Line Manager and the assigned program team.<br>•Work with the related divisions of Axios.<br>•Maintain ongoing and frequent communication with Axios staff.<br>•External Partners.<br>Competencies<br>•Application of job knowledge.<br>•Concern for order and quality.<br>•Adaptability and flexibility.<br>•Dependability.<br>•Teamwork</p><br> <p><span>Educational Background and Experience</span><br>•A Degree or Diploma in any medical background or social work is ideal<br>•0-1 year of working experience in a healthcare or scientific field or NGO is ideal<br>•Experience in data monitoring and management is an advantage, though not required.<br>•Experience coordinating and handling logistics/supply chain is an advantage, though not required.<br>•Experience in customer service management<br></p><br> <p><span>Job Circumstances</span><br>•The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br>•Flexibility in ability to travel as well as working hours is essential.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Position:</span></span> &nbsp;&nbsp;&nbsp;<span><span>Customer Care Coordinator</span></span></p><br> <p><span><span>Position Purpose</span></span></p><br> <p>The <span>Customer Care Coordinator</span> plays a vital role in supporting and managing <span>Patient Support Programs</span>, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.</p><br> <p>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.</p><br> <p>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><br> <p><span><span>Duties and Responsibilities</span></span></p><br> <ul> <li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li> <li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li> <li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li> <li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li> <li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li> <li>Ensure patients receive their medications efficiently and without delay.</li> <li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li> <li>Maintain and update electronic records related to patient data and quality assurance.</li> <li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li> <li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li> <li>Perform administrative duties related to program operations and general office support.</li> <li>Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.</li> <li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li> <li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li> <li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li> <li>Support governance and operational monitoring activities across all Axios programs.</li> <li>Perform additional duties as assigned by your line manager</li> </ul> <p><span><span>Relationships</span></span></p><br> <ul> <li>Work closely with the Line Manager and the assigned program team.</li> <li>Work with the related divisions of Axios.</li> <li>Maintain ongoing and frequent communication with Axios staff.</li> <li>External Partners.</li> </ul> <p><span><span>Competencies</span></span></p><br> <ul> <li>Application of job knowledge.</li> <li>Concern for order and quality.</li> <li>Adaptability and flexibility.<br></li> </ul> <p><span><span>Educational Background and Experience</span></span></p><br> <ul> <li>A Degree or Diploma in any medical background or social work is ideal</li> <li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li> <li>Experience in data monitoring and management is an advantage, though not required.</li> <li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li> <li>Experience in customer service management</li> </ul> <p><span><span>Job Circumstances</span></span></p><br> <ul> <li><br><span>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</span></li> <li><span>Flexibility in ability to travel as well as working hours is essential.</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Patient Care Coordinator (Egypt)</p><br> <p><span>Location: </span>Al Dokki, Cairo</p><br> <p><span>Position Purpose</span><br>The <span>Patient Care Coordinato</span>r plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.<br></p><br> <p><span>Duties and Responsibilities</span></p><br> <p>•Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br>•Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br>•Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br>•Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br>•Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br>•Ensure patients receive their medications efficiently and without delay.<br>•Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br>•Maintain and update electronic records related to patient data and quality assurance.<br>•Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>•Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br>•Perform administrative duties related to program operations and general office support.<br>•Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.<br>•Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br>•Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br>•Promote awareness of escalation protocols for any deviations or non-compliance issues.<br>•Support governance and operational monitoring activities across all Axios programs.<br>•Perform additional duties as assigned by your line manager</p><br> <p><span>Benefits of working with Axios include</span>:<br></p><br> <ul> <li>Paying fair market value<br></li> <li>Annual performance-based bonus (based on role, levels, and contract)<br></li> <li>Premium Private health insurance<br></li> <li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br></li> <li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li> </ul> <p><span>Relationships</span><br>•Work closely with the Line Manager and the assigned program team.<br>•Work with the related divisions of Axios.<br>•Maintain ongoing and frequent communication with Axios staff.<br>•External Partners.<br>Competencies<br>•Application of job knowledge.<br>•Concern for order and quality.<br>•Adaptability and flexibility.<br>•Dependability.<br>•Teamwork</p><br> <p><span>Educational Background and Experience</span><br>•A Degree or Diploma in any medical background or social work is ideal<br>•0-1 year of working experience in a healthcare or scientific field or NGO is ideal<br>•Experience in data monitoring and management is an advantage, though not required.<br>•Experience coordinating and handling logistics/supply chain is an advantage, though not required.<br>•Experience in customer service management<br></p><br> <p><span>Job Circumstances</span><br>•The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br>•Flexibility in ability to travel as well as working hours is essential.</p><br> </div>

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in delivering customized, high-value outsourcing solutions that address the unique needs of each client and help them focus on their core business. With a strong emphasis on cultural understanding, industry best practices, and global coverage, ETISAL International tailors services to enhance customer experience and operational efficiency. The company is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. ETISAL International also places high value on human capital, investing in quality, innovation, and state-of-the-art technologies. Role Description This is a full-time, on-site role based in Cairo, Egypt for a Bilingual Customer Service Representative. The role involves handling inbound and outbound customer interactions, responding to inquiries, resolving issues, and providing accurate information in both languages required by the position. The representative will maintain high levels of customer satisfaction by actively listening, identifying needs, and offering appropriate solutions or escalations. Daily tasks include documenting interactions, updating customer records, following company procedures, and collaborating with team members to meet performance targets and service-level agreements. The role also requires adherence to quality standards, compliance with company policies, and professional communication across all channels. Qualifications Ability to deliver high-quality Customer Service and maintain strong Customer Satisfaction through professional, timely support. Experience in Customer Support and Customer Service Representatives roles, with a focus on handling diverse customer inquiries and concerns. Skill in enhancing Customer Experience and managing ongoing Customer Service interactions to build trust and loyalty. Bilingual proficiency (spoken and written) in relevant languages, with clear, courteous, and effective communication skills. Strong problem-solving abilities, active listening skills, and the capacity to work under pressure in a fast-paced environment. Comfort with using call center systems, CRM tools, and basic computer applications; ability to learn new technologies quickly. Ability to work on-site in Cairo, Egypt, in rotating shifts if required, and to collaborate effectively within a diverse team. Previous experience in BPO, call centers, or customer-facing roles is preferred; high school diploma or equivalent required, further education is an advantage.

<ul><li><p>Perform a variety of administrative and coordination tasks on a work site acting as the local representative of central admin departments.</p></li><li><p>Prepare reports on admin activities on project sites.</p></li><li><p>Issue the traffic letter and car license.</p></li><li><p>Deliver all documents needed to the bank in case a customer is paying with a cheque.</p></li><li><p>Follow up with the coordinator to bring the required cheques from the bank.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree</p></li><li><p>Strong Command of MS office specially Excel.</p></li><li><p>Highly organized</p></li></ul><p></p>

الوصف الوظيفي:إدارة أسطول المركبات، توجيه السائقين، وضمان جاهزية السيارات فنياً، وضع خطوط السير، متابعة جداول الصيانة، ضبط استهلاك الوقود، والتدخل السريع لحل أي أعطال أو طوارئ لضمان إستمرارية العمل بأعلى كفاءة تشغيلية- تحديد احتياجات الفليت على مدار اليوم والعمل على تلبيتها بسرعة وفعالية.- اعداد تقارير التشغيل اليومية للسائقين - إعداد التقارير اليومية والأسبوعية عن حركة السيارات ومستوى الخدمة- مراقبة أداء السائقين والتنسيق معهم لضمان جاهزية المركبات- ضمان الالتزام بقواعد السلامة المرورية واللوائح التشغيلية- متابعة الاعمال اللوجستية وتنفيذ الخطط الموضوعة من الادارة- متابعة الصيانات الدورية والوقائية - الإشراف على تشغيل أسطول السيارات والسائقين وفقًا لخطة التشغيل اليومية.- توزيع السيارات والسائقين على المهام ومتابعة تنفيذها.- مراقبة التزام السائقين بمواعيد الحضور والانصراف وخطوط السير.- متابعة حركة السيارات من خلال أنظمة التتبع (GPS) والتدخل عند وجود أي تأخير أو انحراف.- متابعة الأعطال والإبلاغ عنها والتنسيق لإدخال السيارات إلى الصيانة.- التأكد من جاهزية السيارات من حيث النظافة، السلامة، والوثائق المطلوبة.- إعداد الجداول اليومية والأسبوعية لتشغيل السيارات والسائقين.- إعداد التقارير اليومية عن التشغيل، ونسب الجاهزية، والأعطال، والحوادث، واستهلاك الوقود.- التعامل مع الحالات الطارئة وإيجاد بدائل سريعة لضمان استمرارية التشغيل.- متابعة المخالفات والحوادث واتخاذ الإجراءات اللازمة ورفع التقارير للإدارة.- تقييم أداء السائقين واقتراح برامج التدريب والتحسين.- متابعة استغلال الأسطول ورفع كفاءة التشغيل وتقليل وقت التوقف والتكاليف.- تنفيذ أي مهام أخرى يكلف بها من الإدارة العلياالإمتيازات:- إستقرار وظيفي وفرص للترقية - تأمينات طبية وإجتماعية - زيادات سنوية مجزية <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 4</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p>Job Description This is a full-time on-site role for a Customer Service Representative French Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication</p><p><strong>Desired Candidate Profile</strong></p><p>Customer Service Representatives and Customer Service skills Proficiency in French B2-C1 Grads and Dropouts only Flexibility with European time zone. Flexibility with Rotational shifts Previous experience in a similar role is a plus</p>

<p>This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.</p><p><strong>Desired Candidate Profile</strong></p><p>Customer Service Representatives and Customer Service skills Proficiency in English B2-C1 Grads and Dropouts only Flexibility with night and overnight shifts Flexibility with Rotational shifts Previous experience in a similar role is a plus</p>

<ul><li><p>5 Max Digital Marketing</p></li><li><p>We’re Hiring | Customer Service Representatives</p></li><li><p>Join 5 Max Digital Marketing and become part of a dynamic team dedicated to delivering exceptional customer experiences.</p></li><li><p>Open Positions</p><ul><li><p>Spanish Customer Service Representative (Spanish B2+ &amp; English B2+)</p></li></ul></li><li><p>Location: Nasr City, Cairo</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum 1 year of experience in Customer Service or Call Center.</p></li><li><p>Spanish B2 or above, with English B1.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong customer service and problem-solving abilities.</p></li><li><p>Ability to work in a fast-paced environment.</p></li></ul><p></p>

For immediate hiring we need the following position:<br># Sales Representatives<br><strong>• Key Responsibilities &amp; Job Requirements:</strong><br>1- Experience at least 2 years<br>2- Male &amp; Female sales representative<br>3- Handling customers<br>4- Achieving the required sales target<br>5- Handling database &amp; maintaining contact lists<br>7- Excellent time management skills<br><strong>• Job Requirements &amp; Benefits:</strong><br>1- Should be presentable<br>2- knowledge MS Office<br>3- English level: Starting from (Good)<br>4- 5 Working days &amp; 2 fixed days off (Friday &amp; Saturday)<br>5- 8 Fixed working hours

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Title: Customer Experience Partner – Transplants (Egypt)</b><b>Location: Egypt</b><i>About Sanofi:</i>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i>The Customer Experience Partner – Transplants contributes to and leads the transplants sales process within an assigned territory in Egypt. The role is primarily responsible for the successful launch of Transplantation portfolio to targeted Healthcare Professionals, ensuring optimal product knowledge dissemination, and delivering an exceptional customer experience that supports both patient outcomes and business objectives.The role reports directly to the Transplant lead and is expected to:<ul><li>Execute territory-level sales strategies aligned with national and regional commercial plans</li><li>Engage HCPs through high-quality, compliant, and scientifically accurate interactions</li><li>Build and sustain strong professional relationships with key transplant stakeholders</li><li>Drive early adoption of Transplantation portfolio through focused launch activities and disease/product awareness initiatives</li><li>Monitor territory performance and adapt approaches to maximize impact</li><li>Represent Sanofi's values and commitment to patients in every customer interaction</li></ul><b>Key Accountabilities:</b>1. Sales Execution &amp; Territory Management<ul><li>Achieve and exceed assigned sales targets for Transplantation portfolio (primary product, launch phase) within the designated Egyptian territory</li><li>Plan and execute a structured call cycle to ensure optimal coverage and frequency of target HCPs across transplant centers and relevant institutions</li><li>Develop and implement a territory business plan aligned with brand strategy, launch objectives, and local market dynamics</li><li>Monitor sales performance data and adjust tactics proactively to address gaps and opportunities</li></ul>2. Product Launch &amp; Disease Awareness<ul><li>Lead on-the-ground launch execution for Transplantation portfolio, ensuring strong market entry and rapid awareness generation among relevant transplant specialists</li><li>Build disease area awareness around chronic graft-versus-host disease (cGVHD) and position Transplantation portfolio as the treatment of choice within the Egyptian transplant community</li><li>Identify and develop Key Opinion Leaders (KOLs) in the transplant space to champion Transplantation portfolio and support peer-to-peer education</li><li>Establish new accounts and expand access to Transplantation portfolio across transplant centers, hematology units, and relevant hospital departments</li><li>Drive early adoption by engaging decision-makers early in the launch cycle and supporting formulary inclusion and listing processes</li><li>Collaborate closely with the Transplant Team, Medical Affairs, and Market Access to ensure a coordinated and impactful launch approach</li></ul>3. Customer Engagement &amp; Experience<ul><li>Deliver compelling, balanced, and compliant product presentations to <b>transplant physicians, nephrologists, hematologists, hepatologists, transplant coordinators</b>, and other relevant HCPs</li><li>Provide high-quality scientific and clinical information on both Transplantation portfolios to support HCP decision-making</li><li>Identify and address customer needs, objections, and concerns in a professional and solution-oriented manner</li><li>Ensure a consistent and differentiated customer experience across all touchpoints</li></ul>4. Stakeholder &amp; Account Management<ul><li>Identify, map, and prioritize key transplant accounts and stakeholders within the territory, including transplant centers, university hospitals, and specialized hematology/nephrology units</li><li>Build and maintain productive relationships with transplant physicians, nephrologists, hematologists, hepatologists, transplant coordinators, hospital pharmacists, and other relevant decision-makers</li><li>Collaborate with cross-functional teams (Medical Affairs, Market Access, Marketing) to deliver integrated customer solutions aligned with both launch and lifecycle management objectives</li></ul>5. Market Intelligence &amp; Reporting<ul><li>Monitor the competitive landscape and market trends within the transplant therapeutic area, including developments in cGVHD management, BMT, organ transplantation, and immunosuppression practices in Egypt</li><li>Track and report on launch uptake, account activation status, and KOL engagement progress for Transplantation portfolio</li><li>Accurately record all customer interactions and activities in the CRM system in a timely manner</li><li>Provide regular territory reports and insights into the Transplant lead</li></ul>6. Compliance &amp; Ethics<ul><li>Ensure all activities are conducted in full compliance with Sanofi's Code of Ethics, local Egyptian regulations, and industry codes of conduct</li><li>Complete all mandatory training and certifications within required timelines</li><li>Maintain up-to-date knowledge of pharmacovigilance obligations and report adverse events as required.</li></ul><i>About you </i><b><u>Education:</u></b><ul><li>Bachelor’s degree in pharmacy, Medicine, Life Sciences, Business Administration, or related field (required)</li><li>Specialized training or certification in Transplant/hematology is a plus</li></ul><b><u>Experience &amp; knowledge:</u></b><ul><li>Minimum 1-3 years of pharmaceutical industry experience in Transplant or specialty therapeutic areas</li><li>Demonstrated success in product launch and post-launch growth acceleration, preferably in Transplant or complex therapeutic areas</li><li>Strong track record of achieving and exceeding commercial objectives and performance targets</li><li>Knowledge of Egyptian healthcare system, Transplant treatment landscape, and market dynamics</li></ul><i>Take The Lead Values:&nbsp;</i><b>Aim Higher</b>&nbsp; - Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.&nbsp;<b>&nbsp;Act for patients</b>&nbsp;- Never compromise on integrity, eliminate barriers, and partner with others to go faster and further for patients.&nbsp;&nbsp;<b>Be Bold</b>&nbsp;- Take thoughtful risks, seize opportunities and think beyond what’s possible to accelerate our science and drive compelling growth.&nbsp;<b>Lead Together</b>&nbsp;- Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.&nbsp;<i>Why choose us?</i><ul><li>Help shape the future of care for chronic and complex conditions like diabetes cardiovascular, Immunology, rare disease and others - and make a real impact at scale, with medicines that reach over 100 million people each year.</li><li>Lead a high-impact portfolio with bold ambitions and significant upcoming launches.</li><li>Drive meaningful change in a streamlined, AI-powered organization that values smart, modern ways of working.</li><li>Expand your leadership impact through cross-functional collaboration and international career paths.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>An established and highly reputable company that fosters a positive, supportive, and healthy work environment, while providing excellent opportunities for professional development and long-term career growth that offers one of the highest salaries in the market.”</strong></p><br><br>Job Description<br><p>As a Customer Support Representative, you will be the first point of contact for our customers, providing professional and timely assistance while ensuring their needs are handled with care and efficiency.</p><br><br>Qualifications<br><p>Graduated&nbsp;<br> military service is finished<br> fluency in the english language&nbsp;</p><br><br><br> </div>

<ul><li><p>5 Max Digital Marketing</p></li><li><p>We’re Hiring | Customer Service Representatives</p></li><li><p>Join 5 Max Digital Marketing and become part of a dynamic team dedicated to delivering exceptional customer experiences.</p></li><li><p>Open Positions:</p><ul><li><p> French Customer Service Representative (French B2+ &amp; English B2+)</p></li></ul></li></ul><ul><li><p>Location: Nasr City, Cairo</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Requirements:</p><ul><li><p>Minimum 1 year of experience in Customer Service or Call Center.</p></li><li><p>French B2 or above, with English CEFR B2 or above.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong customer service and problem-solving abilities.</p></li><li><p>Ability to work in a fast-paced environment.</p></li></ul><p></p>

<ul><li><p>We are seeking a results-driven Sales Representative who is passionate about sales and customer relationships. The ideal candidate will be responsible for expanding our customer base, promoting Marinero products, and achieving sales targets.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree or equivalent.</p></li><li><p>1–3 years of experience in sales.</p></li><li><p>Previous experience in the fashion, apparel.</p></li><li><p>Excellent communication and negotiation skills.</p></li><li><p>Strong customer service and relationship-building abilities.</p></li><li><p>Self-motivated with a target-oriented mindset.</p></li><li><p>Ability to work independently and as part of a team.</p></li><li><p>Good knowledge of Microsoft Office.</p></li></ul><p></p>

???? We’re Hiring – Join Our Team!<br>A leading Import & Representation Company, operating in the Egyptian market since 1967, is currently looking for qualified candidates to join our team for the following positions:<br>???? Sales Representative / Sales Engineer (Outdoor)<br>* 1–2 years of experience.<br>???? Accountant<br>* 1–2 years of experience.* Bachelor’s degree in Commerce – English Section.<br>General Requirements<br>✔ Good to excellent English communication skills.✔ Strong communication and negotiation skills.✔ Active, ambitious, and well-organized personality.✔ Cairo residents.✔ Available for immediate joining.<br>???? To Apply:Email: jobsandcvs@gmail.com<br>???? Whats App: 01107778376<br>Please mention the position you are applying for in the email subject or Whats App message.<br>Serious candidates only.