Medical Representative Jobs in Egypt
6893 Jobs Found
French Customer Service Representative<br><br>Cairo, Egypt | Full-Time<br><br>About Sutherland<br><br>At Sutherland, we combine artificial intelligence, cloud engineering, and advanced automation to deliver digital transformation for iconic global brands. With over 360 proprietary innovations and a commitment to operational excellence, we engineer measurable outcomes that elevate customer experiences worldwide.<br><br>Description Du Poste<br><br>We are seeking a customer-focused French Customer Service Representative to join our Cairo team. In this role, you will act as the frontline voice of global brands, delivering high-quality phone support and seamless issue resolution.<br><br>Key Responsibilities<br><br>Handle inbound customer inquiries via phone, providing prompt and empathetic support.<br><br>Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.<br><br>Ensure every customer interaction reflects professionalism, active listening, and brand value.<br><br>Collaborate with internal support teams to continuously improve service delivery.<br><br>Qualifications<br><br>Language Proficiency: Fluent French (C1/B2) paired with strong conversational English. Background: Open to fresh graduates, experienced candidates, and college dropouts. Skills: Excellent communication, active listening, and structured problem-solving abilities. Mindset: Adaptable team player with a positive, growth-oriented attitude. Availability: Flexibility to work rotational overnight/night shifts. <br><br>Informations supplémentaires<br><br>Competitive salary package plus performance KPIs (guaranteed during the first 3 months). Fully paid onboarding and continuous product training. Comprehensive social and private medical insurance. Door-to-door / central-point company transportation. Night shift allowance. Clear paths for internal career advancement. <br><br>How To Apply<br><br>Send your updated CV or a voice note in French to 01032333143 or 01034442874.
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<span>About AllCare.<br>ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan.<br> We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.<br> Prior experience working within the U.<br>S. healthcare system and its billing practices is required for this role.<br> Your Role Execute precise billing operations for U.<br>S. senior care providers , ensuring accurate reimbursement across Assisted Living, Hospice, and RCFE settings.<br> You’ll be the backbone of our revenue cycle, directly impacting financial health while working with cutting-edge billing technology.<br> This role is ideal for someone who has hands-on experience with U.<br>S. healthcare billing workflows and is comfortable navigating Medicare/Medicaid and private payers.<br> Key Responsibilities Claims Processing: Submit and track claims for U.<br>S. Medicare/Medicaid and private payers , focusing on Assisted Living, Hospice, and RCFE billing requirements.<br> Denial Management: Investigate and resolve claim rejections, underpayments, and coding errors (ICD-10, CPT).<br> Documentation Support: Collaborate with clinical teams to ensure service documentation aligns with billing compliance.<br> Patient Billing: Generate statements, process payments, and address patient inquiries.<br> Reporting: Assist in generating AR aging reports and reconciliation audits.<br> What We Offer Compensation: $500 base salary, plus up to 20% monthly performance bonus.<br> Fully remote working opportunity.<br> Competitive compensation.<br> Comprehensive medical insurance.<br> Generous paid time off (PTO).<br> Ongoing training in AllCare’s tech-enabled billing platforms.<br> Leadership development pathways.<br> Requirements Must be available to work Pacific Time (California) hours, Monday–Friday.<br> Minimum 2+ years of medical billing experience within the U.<br>S. healthcare system (senior care settings strongly preferred: ALFs, Hospice, RCFEs).<br> Proficiency in U.<br>S. Medicare/Medicaid billing rules and EHR systems (e.<br>g., Epic, Cerner).<br> Experience with U.<br>S.-based payers and reimbursement processes is mandatory.<br> Knowledge of California-specific billing regulations is a strong plus.<br> Strong attention to detail and problem-solving skills.<br> High school diploma required; AAPC certification (e.<br>g., CPC, CPB) is a plus.<br></span> </div>
Sales & Marketing Representative Belbes industrial City, Egypt<br>Job Details Job Title: Sales & Marketing Representative Department: Sales & Marketing Employment Type: Full-time Work Arrangement: Office-based with customer visits when required Work Location: Belbes industrial City ,10th of Ramadan City, Egypt Reporting To: Sales Supervisor / Sales Manager Career Level: Junior to Mid-Level<br>i Care Pack is looking for a motivated, ambitious, and results-driven Sales & Marketing Representative to join our growing commercial team. The successful candidate will play an important role in expanding the company’s customer base, developing new business opportunities, supporting existing customers, and increasing awareness of i Care Pack’s products and manufacturing capabilities.<br>This position combines B2B sales, business development, customer relationship management, market research, and marketing support. <br>The selected candidate will communicate directly with factories, brands, purchasing departments, business owners, and decision-makers across different industries. Key Responsibilities<br>Sales and Business Development Customer Inquiry Management Quotation and Order Follow-UpExisting Customer Management Internal Coordination Marketing and Market Research Exhibitions and Customer Visits Reporting and CRM Management Required Qualifications Required Skills and Competencies Performance Indicators Required Qualifications Bachelor’s degree in Business Administration, Marketing, Commerce, Engineering, Science, Pharmacy, or a related field. From 1 to 3 years of experience in B2B sales, business development, account management, or industrial marketing. Previous experience in plastic packaging, cosmetics, personal care, pharmaceuticals, food, detergents, manufacturing, or industrial products is highly preferred. Fresh graduates with strong communication skills and a clear interest in industrial B2B sales may also be considered. Good command of written and spoken English. Good knowledge of Microsoft Office, especially Excel, Word, and Power Point. Experience using CRM or ERP systems is preferred. A valid driving licence is preferred. Ability and willingness to conduct customer visits and attend exhibitions when required. Required Skills and Competencies Strong communication and interpersonal skills. Strong sales, presentation, persuasion, and negotiation skills. Ability to communicate professionally with business owners, purchasing managers, factory managers, and technical teams. Ability to understand technical product information and explain it clearly to customers. Strong listening and questioning skills. Excellent customer follow-up and relationship-management skills. Ability to generate new leads and open new business accounts. Target-oriented and motivated by measurable results. Highly organized and capable of managing several customer opportunities at the same time. Strong problem-solving and decision-making skills. Attention to detail when preparing quotations and recording customer requirements. Ability to work independently and as part of a team. Professional appearance and behavior. Positive attitude, persistence, and willingness to learn. Ability to work under pressure and meet deadlines. High level of integrity, commitment, and responsibility. Performance Indicators Performance will be evaluated based on clear indicators, including:Number of new qualified leads generated. Number of new customers contacted. Response time to customer inquiries. Number of customer meetings and visits. Number and value of quotations submitted. Quotation follow-up rate. Number of samples requested and approved. Conversion rate from leads to confirmed customers. Number of new customer accounts opened. Monthly sales and revenue achievement. Repeat orders from existing customers. Accuracy of CRM records and reports. Customer satisfaction and follow-up quality. Contribution to marketing campaigns and market-development activities.<br><br>The Ideal Candidate The ideal candidate is not someone who only waits for incoming inquiries. We are looking for a proactive person who can actively search for new customers, initiate conversations, ask the right questions, understand business needs, and maintain consistent follow-up until an opportunity is converted into a confirmed order. The successful candidate should be interested in understanding plastic packaging, manufacturing processes, materials, molds, printing options, quality requirements, and customer applications. The candidate should also be comfortable working with targets, reports, customer visits, technical discussions, negotiations, and continuous follow-up. Our product range includes plastic bottles, jars, caps, pumps, closures, and customized packaging solutions manufactured according to customer requirements. <br>About i Care Packi Care Pack is an Egyptian manufacturer specializing in PET, HDPE, and PP plastic packaging solutions. We provide packaging products and customized solutions for several industries, including:Cosmetics and personal care Pharmaceuticals and medical products Food and beverages Household detergents Chemical products Private-label and contract-manufacturing projects Our product range includes plastic bottles, jars, caps, pumps, closures, and customized packaging solutions manufactured according to customer requirements. <br>What We Offer Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more Competitive fixed salary based on experience. Attractive sales commission. Performance-based incentives and bonuses. Professional training on plastic packaging products, materials, manufacturing processes, and quality standards. Clear sales targets and performance-evaluation system. Career-development and promotion opportunities. Opportunity to work with customers across multiple industries. Exposure to industrial sales, customized packaging projects, and export opportunities. Supportive and professional working environment. Opportunity to grow within an expanding Egyptian manufacturing company.<br>candidates are invited to send their updated CV and mention “Sales & Marketing Representative” in the email subject. on info@icarepack.coCandidates are requested to include the following information:Current location. Current or last job title. Total years of sales experience. Years of B2B sales experience. Industries previously covered. Experience in packaging, plastics, cosmetics, pharmaceuticals, food, or manufacturing. Current or last salary. Expected salary. Notice period. Availability to work in 10th of Ramadan City. Availability to conduct customer visits. Whether they have a valid driving licence. Only shortlisted candidates will be contacted for an interview.<br>You can Also apply throw our web site https://icarepack.co/jobs/sales-marketing-representative-18
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<p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>By joining Customer Care & Order Operations (CCOO), you will have a unique opportunity to improve the customer experience through technology, innovation, and operational excellence while contributing to our mission of serving patients. You will work in a collaborative, cross-functional environment that offers exposure to multiple business areas and opportunities for professional growth across markets and cultures<br>As a Customer Care Service Representative, you will manage complex and non-standard customer requirements throughout the end-to-end Order-to-Delivery cycle. You will serve as a trusted point of contact for assigned customers, take ownership of operational issues through resolution, and coordinate with Sales, Supply Chain, Logistics, Warehouse, Finance, Credit, Pricing, Regulatory, Quality, and other stakeholders. You will also identify process gaps, lead or support improvement projects, monitor service performance, and promote digital solutions and standardized working practices.<p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Serve as the primary operational point of contact for designated customers and accounts, building strong working relationships and ensuring clear, proactive, and professional communication.</li><li>Manage complex customer inquiries, order amendments, delivery concerns, pricing discrepancies, rejected shipments, back orders, aging orders, and other non-standard operational issues from receipt through resolution</li><li>Coordinate end-to-end order execution, including order validation, order entry, allocation and block follow-up, delivery creation, invoicing coordination, proof-of-delivery follow-up, and order closure</li><li>Coordinate product returns by validating eligibility, issuing return authorization information, arranging collection where applicable, monitoring warehouse receipt and inspection, and supporting credit-note completion</li><li>Monitor open, blocked, unallocated, and aging orders; engage the appropriate stakeholders to remove obstacles and support timely delivery and billing</li><li>Work closely with Logistics, Warehouse, and third-party service providers to confirm delivery requirements, resolve dispatch issues, monitor urgent shipments, and obtain completed proof-of-delivery documentation.</li><li>Follow applicable quality, ethics, privacy, safety, and healthcare compliance requirements, with consistent focus on patient well-being</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Diploma or bachelor’s degree in business administration, Supply Chain, Logistics, Commerce, or a related field, or equivalent relevant professional experience.</li><li>7-10 years’ experience in customer care/service and order management</li><li>Extensive experience in customer care, customer operations, order management, supply chain operations, or a related service environment; experience in healthcare, medical devices, pharmaceuticals, or another regulated industry is preferred</li><li>Strong practical knowledge of the Order-to-Cash or Order-to-Delivery cycle, including order entry, delivery coordination, invoicing, returns, credits, and customer issue resolution.</li><li>Advanced working knowledge of SAP or a comparable ERP platform; experience with CRM, case-management, workflow, e-commerce, or automation tools is an advantage</li><li>Excellent written and verbal communication skills in English; Arabic communication skills are highly desirable for the local customer environment</li></ul><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p></p><br><p><span><b>Recruitment Fraud Alert</b> </span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind: </span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. </span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. </span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. </span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>. </p><br><p></p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). </div>
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<b>Job Title: Medical Representative, Rare Disease - Great Cairo (One-Year Fixed Contract)</b><br><b>Introduction to role:</b><br>Are you ready to elevate patient access to rare disease therapies while building commercial excellence in a rapidly evolving healthcare landscape? This role puts you at the forefront of our ambition to translate scientific innovation into real outcomes for patients and care teams.<br>You will represent AstraZeneca across Great Cairo, partnering with specialists and healthcare providers to integrate sales and marketing activity that accelerate launches and grow adoption. In a digitally enabled, insight-driven environment, you will challenge the status quo, spot opportunities others miss, and act on smart risks to shape market momentum.<br><b>Accountabilities:</b><br><ul><li>Territory Strategy and Integration: Align and oversee sales and marketing activities across the assigned area to deliver cohesive, high-impact execution for rare disease therapies.</li><li>Performance Delivery and Targets: Achieve and exceed sales KPIs, including visit quality and frequency, sales targets, and territory growth.</li><li>Customer Engagement Excellence: Conduct high-quality visits that build trusted relationships with healthcare professionals and connect evidence to patient need.</li><li>Market Development: Identify and activate opportunities that expand access, shape local care pathways, and drive sustainable market growth.</li><li>Insights, Metrics and Reporting: Develop, track, and report performance metrics; use data and field intelligence to refine plans at pace.</li><li> Compliance and Best Practice: Uphold AstraZeneca policies, ethical standards, and industry best practices in every engagement.</li><li> Launch Acceleration: Support pre- and post-launch activities to secure rapid uptake and sustained performance across the territory.</li></ul><b>Essential Skills/Experience:</b><br><ul><li>Pharmacy, Medicine or Vet graduate.</li><li>Completed military or other governmental obligations.</li><li>Driving license is required.</li></ul><b>Desirable Skills/Experience:</b><br><ul><li>Excellent communication and presentation skills.</li><li>Effective interpersonal and team building skills.</li><li>Self-motivated, hard worker, team player with innovative skills.</li><li>Demonstrates Leading Self through accountability, resilience, and continuous learning.</li><li>Demonstrates Maximizing the Business by identifying opportunities and driving performance.</li><li>Applies Patient-Centric Selling principles to create value for healthcare professionals and improve patient outcomes.<br> </li></ul><b>Please Note: Role will be managing more than governorate with Cairo</b><br><b>Why AstraZeneca:</b><br>Join a place where diverse, curious minds work side by side to turn bold ideas into impact at scale. We collaborate across commercial, scientific and digital teams, and with external networks including academia and patient communities, to move fast and learn even faster. Trusted to experiment and take smart risks, we value kindness alongside ambition, with unexpected teams in the same room unleashing fresh thinking that reshapes care pathways and brings transformative medicines to more patients.<br><b>Call to Action:</b><br>Ready to turn insight into impact for people with rare diseases across Great Cairo? Submit your application today and create the next chapter of your career!<br><p><b>Date Posted</b></p><br>22-يوليو-2026<p><b>Closing Date</b></p><br>05-أغسطس-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>
Company Description:<br>TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.<br>Role Description<br>This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.<br>Qualifications<br>Fluency in English Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience Ability to ensure Customer Satisfaction through proactive communication and problem-solving Excellent communication and interpersonal skills Ability to work on-site in New Cairo and maintain a customer-focused approach Previous experience in a customer service or sales role is an advantage<br>Benefits & Salary Net Salary up to 20K KPIs in Euros, Upselling commissions Transportation provided + allowance (door-to-door for females) Medical insurance up to 400K per year Social insurance VPN lines for personal use Gym access Discounts in many stores Learning & Development courses Diplomas with attractive discounts Free gaming arena<br>Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off. Apply at 01029966945
Company Description<br>TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.<br>Role Description<br>This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.<br>Qualifications<br>Fluency in English Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience Ability to ensure Customer Satisfaction through proactive communication and problem-solving Excellent communication and interpersonal skills Ability to work on-site in New Cairo and maintain a customer-focused approach Previous experience in a customer service or sales role is an advantage<br>Benefits & Salary<br>Net Salary up to 20 K KPIs in Euros, Upselling commissions Transportation provided + allowance (door-to-door for females) Medical insurance up to 400K per year Social insurance VPN lines for personal use Gym access Discounts in many stores Learning & Development courses Diplomas with attractive discounts Free gaming area<br>Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off Apply Now at 01029966945
i Cloud Ready is an innovative real estate platform designed to optimize business efficiency by streamlining operational processes and customer engagement.<br>Through automation and a unified, user-friendly interface, i Cloud Ready enables real estate businesses to build an integrated infrastructure.<br>This facilitates improved service delivery and supports scalable business growth, helping companies save time and resources at every stage of their operations.<br>Role Description:We are looking for a motivated and results-driven Sales Development Representative (SDR) to join our growing team at i Cloud Ready.<br>The ideal candidate will be responsible for identifying potential clients, generating qualified leads, and building strong relationships with prospects within the real estate industry.<br>The SDR will play a key role in driving business growth by conducting daily outbound calls, cold calling, email outreach, and Linked In prospecting to identify, engage, and qualify potential clients. The role will also involve effectively presenting i Cloud Ready’s software solutions and scheduling qualified meetings for the sales team.<br>The successful candidate should be passionate about technology, sales, and customer engagement, with the ability to work in a fast-paced Saa S environment and contribute to achieving company sales targets and KPIs.<br>Key Responsibilities:- Research and identify potential clients and decision-makers within the real estate industry.- Conduct daily outbound calls and cold calls to generate new business opportunities.- Make high-volume outbound calls to prospective clients and introduce i Cloud Ready’s software solutions.- Conduct personalized email outreach and Linked In prospecting campaigns.- Qualify leads by understanding prospects’ business needs and determining their fit with i Cloud Ready’s solutions.- Follow up consistently with prospects through calls, emails, and other communication channels.- Schedule qualified meetings and product demos for the Sales team.- Build and maintain a strong pipeline of potential clients through proactive outbound activities.- Maintain accurate and up-to-date records of calls, interactions, and lead status in the CRM.- Consistently achieve daily, weekly, and monthly calling, lead generation, meeting, and sales KPIs.- Work closely with the Sales and Marketing teams to optimize outreach strategies and achieve business targets.<br>Qualifications:- 2+ years of experience in digital sales, software sales, business development, or a similar role is a plus.- Previous experience in outbound calling, cold calling, tele-sales, or B2B sales.- Previous experience in Saa S, software sales, Prop Tech, or B2B sales environments.- Strong communication, negotiation, and interpersonal skills.- Excellent English communication skills, both written and verbal. Comfortable making a high volume of outbound calls and speaking with decision-makers.- Familiarity with prospecting and contact validation tools such as Zoom Info, Apollo, Rocket Reach, Lusha, and Linked In Sales Navigator.- Knowledge of CRM systems and real estate technology solutions is a strong advantage.- Proven track record of achieving sales targets, calling targets, and KPIs. Self-motivated, target-driven, and comfortable working in a fast-paced Saa S environment.<br>Benefits:- Competitive Salary Package- Flexible Hybrid/In-Office Work Model- Social & Medical Insurance- Career Growth and Advancement Opportunities- Ongoing Learning, Mentorship, and Development Programs- Dynamic and Supportive Work Environment- Collaborative and Motivated Team Culture- Opportunity to work within a fast-growing Saa S company serving the real estate industry- Paid Time Off and Official Holidays- Performance-Based Incentives and Bonuses
Company Description SG Group is a leading provider of aesthetic and healthcare services, focused on transforming lives through advanced medical and aesthetic solutions. The organization emphasizes innovation, clinical expertise, and patient-centered care, maintaining world-class standards across all treatments and services. A multidisciplinary team of skilled professionals uses the latest technologies to deliver surgical, non-invasive, and wellness-based treatments that enhance confidence and well-being. SG Group promotes continuous improvement, ethical practices, and a culture of excellence. Applicants joining the group will be part of a forward-thinking organization shaping the future of aesthetics and healthcare.<br>Role Description This part-time remote role as a Medical Call Center Agent involves handling inbound and outbound calls from patients and prospective clients seeking information about aesthetic and medical services. The agent will schedule and confirm appointments, provide accurate information on treatments and procedures within established guidelines, and document all interactions in the system with attention to detail. Daily responsibilities include responding to inquiries, resolving basic concerns, escalating complex medical questions to appropriate clinical staff, and ensuring a positive, professional experience in every interaction. The role also requires adherence to privacy and confidentiality standards, following call scripts and protocols, and collaborating with the wider team to support patient satisfaction and operational efficiency.<br>Qualifications<br> Customer service and support skills, including experience as Customer Service Representatives and handling Customer Support interactions. Ability to foster Customer Satisfaction through clear communication, empathy, and problem-solving. Strong Interpersonal Skills for engaging respectfully and professionally with diverse patients and team members. Computer Literacy, including proficiency with call center software, electronic records, and basic office applications. Prior experience in a medical or healthcare call center, clinic, or related environment is preferred. Knowledge of basic medical and aesthetic terminology or willingness to learn quickly. Strong organizational skills, attention to detail, and ability to manage multiple calls and tasks efficiently in a remote setting. Reliable internet connection and a quiet, professional workspace suitable for remote call handling. High school diploma or equivalent; additional training or coursework in healthcare, communications, or customer service is an advantage.
French Customer Service Representative<br><br>Cairo, Egypt | Full-Time<br><br>About Sutherland<br><br>At Sutherland, we combine artificial intelligence, cloud engineering, and advanced automation to deliver digital transformation for iconic global brands. With over 360 proprietary innovations and a commitment to operational excellence, we engineer measurable outcomes that elevate customer experiences worldwide.<br><br>Description Du Poste<br><br>We are seeking a customer-focused French Customer Service Representative to join our Cairo team. In this role, you will act as the frontline voice of global brands, delivering high-quality phone support and seamless issue resolution.<br><br>Key Responsibilities<br><br>Handle inbound customer inquiries via phone, providing prompt and empathetic support.<br><br>Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.<br><br>Ensure every customer interaction reflects professionalism, active listening, and brand value.<br><br>Collaborate with internal support teams to continuously improve service delivery.<br><br>Qualifications<br><br>Language Proficiency: Fluent French (C1/B2) paired with strong conversational English. Background: Open to fresh graduates, experienced candidates, and college dropouts. Skills: Excellent communication, active listening, and structured problem-solving abilities. Mindset: Adaptable team player with a positive, growth-oriented attitude. Availability: Flexibility to work rotational overnight/night shifts. <br><br>Informations supplémentaires<br><br>Competitive salary package plus performance KPIs (guaranteed during the first 3 months). Fully paid onboarding and continuous product training. Comprehensive social and private medical insurance. Door-to-door / central-point company transportation. Night shift allowance. Clear paths for internal career advancement. <br><br>How To Apply<br><br>Send your updated CV or a voice note in French to 01032333143 or 01034442874.
What is Flap Kap ?<br><br>We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.<br><br>For more info, check our feature on Forbes.<br><br>Why Flap Kap?<br><br>Flap Kap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. Flap Kap offers a safe environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.<br><br>What is this role?<br><br>We're looking for a driven, ambitious, and energetic Sales Development Representative (SDR) to join our growing team. In this role, you'll be the first point of contact with potential customers, helping generate new business opportunities and playing a key role in our company's growth.<br><br>This is the perfect opportunity for someone who thrives on challenges, enjoys talking to people, and is motivated by performance-based rewards. Our uncapped commission structure means that top performers regularly earn up to 2x their base salary through commissions, making this a role where your effort directly impacts your income.<br><br>Success Definition (What Great Looks Like)<br><br>In the first 1-3 months, success means:<br><br>Completed onboarding: mastered Flap Kap's product suite, ideal customer profile (ICP), and core messaging across all target verticals Running a consistent outbound cadence of 90+ daily activities (calls, emails, Linked In) with a structured, data-driven approach Booked 50+ qualified meetings/Month for BDRs with accurate and insightful handoff notes<br><br>In the first 12 months, success means:<br><br>Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios Recognised as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity Core Responsibilities: (List 6-10 outcome-focused responsibilities):<br><br>Outbound Prospecting & Lead Generation:<br><br>Build and maintain a targeted prospect list across Flap Kap's key verticals: F&B, Clinics, Retail, and B2BResearch target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context Execute high-volume outbound outreach via cold calling, personalised email sequences, and Linked In social selling<br><br>Discovery & Qualification:<br><br>Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent Qualify leads against Flap Kap's ICP criteria including revenue threshold, operational history, and sector eligibility<br><br>Meeting Booking & BDR Handoff:<br><br>Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect's profile and pain points Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings<br><br>CRM & Reporting:<br><br>Log all activities, conversations, and pipeline updates accurately in the CRM (Hub Spot) Provide weekly activity reports and conversion metrics to the Head of Sales<br><br>Market Intelligence & Continuous Learning:<br><br>Stay current on industry trends, competitor offerings, and Flap Kap product updates to sharpen messaging Share prospect feedback and market signals with the product and credit teams to improve targeting<br><br>Requirements<br><br>+1 years of experience in an SDR, BDR, or outbound sales role — fintech, Saa S, or B2B services strongly preferred Proven track record of meeting or exceeding outbound activity and meeting-booking quotas Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + Linked In) Solid working knowledge of sales qualification frameworks such as BANT and SPINExperience using a CRM platform (Hub Spot, Salesforce, or similar) to manage pipeline and report on activity<br><br>Technical Skills:<br><br>CRM Proficiency: Hub Spot or Salesforce — pipeline management, activity logging, and reporting Sales Engagement Tools: Apollo.io, Linked In Sales Navigator, or equivalent outbound sequencing platforms Communication Tools: Microsoft Office / Google Workspace; confident on video calls (Google meet, Teams)<br><br>Benefits<br><br>Competitive salary with an uncapped commission structure Fast career growth in a high-growth fintech company Medical insurance Ongoing learning and professional development A collaborative, high-performance culture where your ideas matter Regular team events and engagement activities The opportunity to make a real impact from day one
Join Teleperformance: Launch Your Tech Career with Great Benefits & Growth! Are you good with technology and love helping people? We are looking for friendly and problem-solving individuals to join our team as Customer Service Representatives. If you have good English skills and are ready for a stable career with amazing benefits, this is your opportunity! We Offer You:A Strong Financial Package: Up to 21,000 EGP per month. Monthly Bonus: An additional 115€ in KIPs (performance-based reward) Comprehensive Social & Medical Insurance coverage up to 400,000 EGP. Great Perks for Your Well-being: Free Gym Access to stay healthy and active. A VPN Line provided for stable internet connection. Fast Promotions in the next 6 months Incentives & Discounts in many different stories across Egypt You are the perfect candidate if you have:Good English communication skills Strong problem-solving skills and patience Ability to work in a team and adapt to a fast-paced environment High school diploma as a minimum. Fresh graduates are welcome to apply<br>Ready to build your future with a global leader? Click "Apply" now to submit your CV!#Hiring #Customer Service #Technical Support #Cairo Jobs #Egypt Jobs #TPEgypt #Career Growth #Jobs InEgypt #Bilingual #English Jobs
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<span>A school receptionist serves as the first point of contact for visitors, students, and staff, providing administrative support and ensuring a welcoming, efficient school environment.<br> Key Responsibilities Front Desk Management: Greet students, parents, and visitors, answer inquiries, and direct them to the appropriate staff or department Communication: Handle incoming and outgoing phone calls, emails, and correspondence, ensuring timely and professional responses Administrative Support: Perform clerical tasks such as data entry, filing, photocopying, report generation, database management, and scheduling appointments Student Assistance: Support students with basic tasks, assist teachers with supervision, and provide first aid or general health services as needed Coordination: Liaise with staff, parents, and external organizations, including government or media agencies, to facilitate smooth school operations Tuition Discount for Dependents Medical Insurance for Self Transportation Professional in appearance Excellent communication and interpersonal skills, the ability to dal confidently with parents, students and senior level management Excellent time management skills and meticulous attention to detail Able to maintain confidentiality Demonstrates energy, enthusiasm and has a good sense of humor Able to work collaboratively and under pressure to meet deadlines Able to act as an ambassador for the school in all dealings with prospective parents and the general public</span> </div>
About the Company<br><br>i Qor is a global provider of customer engagement and technology-enabled BPO solutions. We are committed to delivering exceptional customer experiences while driving operational efficiency through innovation, collaboration, and inclusivity.<br><br>About the Role<br><br>We are looking for a B2B Representative | Greek Speaker to join our team in New Cairo. In this role, you will be responsible for managing professional interactions with business clients in Greek, handling inbound and outbound communications, understanding client needs, providing accurate information, and ensuring a high level of service throughout the customer journey. You will work closely with internal teams and supervisors to resolve client inquiries, follow established procedures, maintain accurate records, and contribute to improving client satisfaction and overall business performance.<br><br>Responsibilities<br><br>Handle inbound and outbound B2B communications in Greek. Build and maintain strong professional relationships with business clients. Understand client requirements and provide accurate information about products and services. Address inquiries, concerns, and issues in a professional and timely manner. Follow up with clients to ensure proper resolution and satisfaction. Document all client interactions accurately using CRM and company systems. Escalate complex cases to the appropriate teams when necessary. Meet established quality, productivity, and performance targets. Maintain professional communication and a customer-focused approach at all times. Collaborate with team members and supervisors to improve processes and client experience. Adhere to company policies, procedures, and compliance standards. Participate in ongoing training and development programs.<br><br>Qualifications<br><br>Greek proficiency: B2–C1, with strong speaking, reading, and writing skills. Good command of English for internal communication.<br><br>Required Skills<br><br>Strong communication and interpersonal skills. Customer-oriented mindset with the ability to understand and address business clients' needs. Strong active listening, problem-solving, and negotiation skills. Ability to handle difficult conversations professionally and confidently. Basic computer and typing skills. Ability to navigate CRM/contact center systems and multiple applications. Strong attention to detail and organizational skills. Ability to work effectively within a diverse and collaborative team.<br><br>Preferred Skills<br><br>Previous experience in B2B, customer service, sales, account management, or contact centers is an advantage, but not mandatory. Willingness to work on-site in New Cairo and follow a rotating shift schedule when required.<br><br>Pay range and compensation package<br><br>Fully Paid Training Social & Medical Insurance Ongoing training and career development opportunities. Supportive and collaborative work environment.<br><br>Equal Opportunity Statement<br><br>If you are a Greek speaker with strong communication skills and are interested in building a career in B2B client management, we would love to hear from you. Apply now and join the i Qor team!<br><br>#Hiring #IQor #B2B #Greek Speaker #Greek Jobs #Customer Service #B2BRepresentative #New Cairo #Egypt Jobs #Call Center Jobs #Career Opportunity
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<span>About AllCare.<br>ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan.<br> We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.<br> Prior experience working within the U.<br>S. healthcare system and its billing practices is required for this role.<br> Your Role Execute precise billing operations for U.<br>S. senior care providers , ensuring accurate reimbursement across Assisted Living, Hospice, and RCFE settings.<br> You’ll be the backbone of our revenue cycle, directly impacting financial health while working with cutting-edge billing technology.<br> This role is ideal for someone who has hands-on experience with U.<br>S. healthcare billing workflows and is comfortable navigating Medicare/Medicaid and private payers.<br> Key Responsibilities Claims Processing: Submit and track claims for U.<br>S. Medicare/Medicaid and private payers , focusing on Assisted Living, Hospice, and RCFE billing requirements.<br> Denial Management: Investigate and resolve claim rejections, underpayments, and coding errors (ICD-10, CPT).<br> Documentation Support: Collaborate with clinical teams to ensure service documentation aligns with billing compliance.<br> Patient Billing: Generate statements, process payments, and address patient inquiries.<br> Reporting: Assist in generating AR aging reports and reconciliation audits.<br> What We Offer Compensation: $500 base salary, plus up to 20% monthly performance bonus.<br> Fully remote working opportunity.<br> Competitive compensation.<br> Comprehensive medical insurance.<br> Generous paid time off (PTO).<br> Ongoing training in AllCare’s tech-enabled billing platforms.<br> Leadership development pathways.<br> Requirements Must be available to work Pacific Time (California) hours, Monday–Friday.<br> Minimum 2+ years of medical billing experience within the U.<br>S. healthcare system (senior care settings strongly preferred: ALFs, Hospice, RCFEs).<br> Proficiency in U.<br>S. Medicare/Medicaid billing rules and EHR systems (e.<br>g., Epic, Cerner).<br> Experience with U.<br>S.-based payers and reimbursement processes is mandatory.<br> Knowledge of California-specific billing regulations is a strong plus.<br> Strong attention to detail and problem-solving skills.<br> High school diploma required; AAPC certification (e.<br>g., CPC, CPB) is a plus.<br></span> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Miami, FL, Hialeah, FL, Hollywood, FL, Pembroke Pines, FL, Plantation, FL, and Homestead, FL.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p><strong>Key Stakeholders:</strong></p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
French Customer Service Representative<br><br>Cairo, Egypt | Full-Time<br><br>About Sutherland<br><br>At Sutherland, we combine artificial intelligence, cloud engineering, and advanced automation to deliver digital transformation for iconic global brands. With over 360 proprietary innovations and a commitment to operational excellence, we engineer measurable outcomes that elevate customer experiences worldwide.<br><br>Description Du Poste<br><br>We are seeking a customer-focused French Customer Service Representative to join our Cairo team. In this role, you will act as the frontline voice of global brands, delivering high-quality phone support and seamless issue resolution.<br><br>Key Responsibilities<br><br>Handle inbound customer inquiries via phone, providing prompt and empathetic support.<br><br>Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.<br><br>Ensure every customer interaction reflects professionalism, active listening, and brand value.<br><br>Collaborate with internal support teams to continuously improve service delivery.<br><br>Qualifications<br><br>Language Proficiency: Fluent French (C1/B2) paired with strong conversational English. Background: Open to fresh graduates, experienced candidates, and college dropouts. Skills: Excellent communication, active listening, and structured problem-solving abilities. Mindset: Adaptable team player with a positive, growth-oriented attitude. Availability: Flexibility to work rotational overnight/night shifts. <br><br>Informations supplémentaires<br><br>Competitive salary package plus performance KPIs (guaranteed during the first 3 months). 33.7k net including 15% kpis/ morning shifts Fully paid onboarding and continuous product training. Comprehensive social and private medical insurance. Door-to-door / central-point company transportation. Night shift allowance. Clear paths for internal career advancement. <br><br>How To Apply<br><br>Send your updated CV or a voice note in French to 01032333143 or 01034442874.<br><br>???? SUTHERLAND IS HIRING NOW! | ON RECRUTE ! ????????<br><br>???? NEW LAUNCHING ACCOUNT | WAVE ZERO<br><br>Nouveau compte | Première vague<br><br>???? 100% Virtual Hiring Process<br><br>???????? French Customer Service Representatives<br><br>???? New Cairo | On-Site | Full-Time<br><br>✨ Vous avez un niveau B2 ou plus en français ?<br><br>Join the FIRST WAVE and be part of a brand-new account from day one! ????<br><br>???? 33.7K NET for the first 3 months, including 15% KPIs<br><br>☀️ Shifts starting from 8:00 AM — latest shift ends at 10:00 PM<br><br>⏰ No overnight shifts<br><br>???? Promotion eligibility after only 6 months<br><br>???? Wave Zero = fast-track growth opportunities<br><br>???? WHY JOIN SUTHERLAND ? | NOS AVANTAGES<br><br>???? Highest Net Salary in the Market (New Salary Increase!)<br><br>???? Full Transportation Coverage<br><br> ???? Females: Door-to-door transportation — return trips 24/7 ???? Males: Drop-off within 1 km — 8 PM to 6 AM<br><br>???? Graduates & Dropouts welcome<br><br>???? Free Wellness Coach & Therapy Sessions<br><br>????️ Gym Access & Discounts<br><br>???? International & Multilingual Environment<br><br>⚠️ LIMITED SLOTS AVAILABLE!<br><br>???????? Votre français mérite une vraie évolution de carrière !<br><br>???? Rejoignez la première vague — postulez maintenant !<br><br>???? APPLY NOW | POSTULEZ MAINTENANT via Whats App:<br><br>???? Whats App – Apply Now<br><br>01034442874 (Call me directly)<br><br>???? Whats App – Apply Now<br><br>01032333143 (Whatsapp)<br><br>#Sutherland #French B2 #French Jobs #Wave Zero #Hiring Egypt #Jobs InEgypt #Customer Service #New Cairo #OnRecrute #French Speakers
Apply below if you're a closer-in-training who wants to actually get paid what you're worth. <br>Sales Development Rep (Appointment Setter) — 100% Commission | Remote No cap. No salary. No ceiling.<br>Allied Health Media helps private medical consultants and surgeons across the UK get fully booked with self-pay patients. We're scaling fast and we need setters who can keep up!<br>This is not a job for someone who wants a safety net. There's no base salary. You eat what you kill. If you're good, that means real money fast. If you're not willing to hustle, don't apply.<br>What you'll actually do:Work leads within minutes, not hours — speed wins or you lose the deal Qualify prospects and book them straight onto our closers' calendars Hammer follow-up until it's a yes or a dead lead — nothing sits and rots Keep the CRM airtight — every call logged, every lead tagged, no excuses Send a non-negotiable end-of-day report <br>What you get:Uncapped commission on every set that closes — the harder you work, the more you take home Fast track to Closer once you prove you can set<br>Who we want:Hungry, coachable, thick-skinned — you take feedback and change on the spot Comfortable being 100% commission — if you need a base to feel safe, this isn't for you Free to go out of your way for the people who pay you — hot hours, fast follow-up, no clock-watching Motivated by cash, not comfort<br>Who we don't want: anyone looking for a 9-to-5, a salary safety net, or an excuse-making culture.<br>If you want to earn what you're actually worth and you're not afraid of commission-only — apply now.
Sutherland is a global leader in customer experience and business process transformation, providing innovative solutions and support services to leading brands worldwide. With a strong presence in Egypt, Sutherland offers a professional and dynamic work environment, career development opportunities, and a diverse workplace where employees can grow and build successful careers.<br><br>Job Description<br><br>Key Responsibilities<br><br>Handle customer inquiries and provide professional support. Respond to customer requests and resolve issues efficiently. Provide accurate information about products and services. Ensure a positive customer experience throughout every interaction. Handle customer complaints professionally and provide suitable solutions. Maintain accurate records of customer interactions. Follow company policies, procedures, and quality standards. Escalate complex cases when necessary. <br><br>Qualifications<br><br>Requirements<br><br>English level B2 or above. Graduates and dropouts are welcome to apply. Maximum age: 40 years old. Willing to work on-site. Flexible with rotational shifts. Excellent communication and problem-solving skills<br><br>Benefits<br><br>Additional Information<br><br>Company-provided transportation. Social insurance. Medical insurance. 24/7 door-to-door transportation for ladies working night shifts.
Sutherland is a global leader in customer experience and business process transformation, providing innovative solutions and support services to leading brands worldwide. With a strong presence in Egypt, Sutherland offers a professional and dynamic work environment, career development opportunities, and a diverse workplace where employees can grow and build successful careers.<br><br>Job Description<br><br>Key Responsibilities<br><br>Handle customer inquiries and provide professional support. Respond to customer requests and resolve issues efficiently. Provide accurate information about products and services. Ensure a positive customer experience throughout every interaction. Handle customer complaints professionally and provide suitable solutions. Maintain accurate records of customer interactions. Follow company policies, procedures, and quality standards. Escalate complex cases when necessary. <br><br>Qualifications<br><br>Requirements<br><br>English level B2 or above. Graduates and dropouts are welcome to apply. Maximum age: 40 years old. Willing to work on-site. Flexible with rotational shifts. Excellent communication and problem-solving skills<br><br>Benefits<br><br>Additional Information<br><br>Company-provided transportation. Social insurance. Medical insurance. 24/7 door-to-door transportation for ladies working night shifts.