Maintenance Technician Jobs in Egypt
8070 Jobs Found
Job Title: ERPNext Implementer Job Summary:The ERPNext Implementer will provide technical and functional support for ERPNext systems, ensuring seamless implementation, customization, and user satisfaction. The role involves collaborating with clients to understand their business needs, designing tailored solutions, providing training, and offering post-implementation support. This position requires a proactive problem-solver with excellent communication skills and a strong understanding of ERP systems. Responsibilities:Implementation Management:Lead end-to-end ERPNext implementations, from requirements gathering to go-live and user training. Customize ERPNext modules to align with client business needs. Technical & Functional Support:Troubleshoot issues and provide resolution during implementation and post-go-live phases. Ensure system performance by identifying areas for improvement and recommending optimizations. Client Collaboration:Engage with clients to understand their business processes and deliver tailored solutions. Solve client issues through site visits or remote support. System Maintenance:Ensure the integrity of ERPNext systems and databases through proper procedures. Test and deploy updates to maintain system efficiency.<br>Requirements:Experience:1–3 year of experience in ERPNext implementation or a similar role. Knowledge of ERP systems is essential; prior experience with accounting systems is a plus. Skills:Strong analytical and problem-solving skills. Excellent communication, training, and analysis skills. Ability to work both independently and in a team environment. Ability to analyze complex processes and translate them into ERPNext solutions Excellent verbal and written communication for client interaction and training delivery. Ability to explain technical concepts in simple, non-technical terms
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<span>Talent 360 is hiring a Technical Architect to join our team.<br> This is a full-time opportunity for an experienced architect who is passionate about delivering technically accurate, high-quality architectural designs and collaborating with multidisciplinary teams in a fast-paced consultancy environment.<br> About the Role As a Technical Architect at Talent 360, you will be responsible for developing architectural designs from concept through construction documentation while ensuring technical excellence, BIM coordination, and compliance with project requirements and industry standards.<br> The ideal candidate has strong Revit expertise, experience in engineering consultancy projects, and the ability to coordinate effectively with cross-functional teams.<br> Key Responsibilities Develop architectural designs across concept, schematic, detailed design, and construction documentation stages.<br> Create, maintain, and update accurate architectural BIM models using Revit throughout all project phases.<br> Produce high-quality architectural drawings, technical details, and project documentation.<br> Coordinate with structural, MEP, and multidisciplinary teams to ensure seamless project integration.<br> Participate in BIM coordination, clash detection, and model review processes.<br> Ensure all designs comply with applicable building codes, regulations, project specifications, and quality standards.<br> Prepare architectural specifications, material selections, and detailed construction drawings.<br> Review project requirements and resolve technical design and execution challenges.<br> Participate in design reviews, technical coordination meetings, and project discussions.<br> Support project delivery while maintaining high standards of technical accuracy, quality, and efficiency.<br> Work Details Company: Talent 360 Employment Type: Full-time Work Model: On-site Location: El Mohandeseen Working Days: Sunday to Thursday Working Hours: 9:00 AM – 6:00 PM What We Offer: Social Insurance.<br> Medical Insurance.<br> A collaborative work environment.<br> Continuous learning and development opportunities.<br> Exposure to diverse and challenging architectural and engineering projects.<br> Career growth within a leading multidisciplinary consultancy.<br> If you're looking for an opportunity to advance your architectural career, work on impactful projects, and be part of a team that values innovation, technical excellence, and professional growth, we'd love to hear from you.<br>. Bachelor's degree in Architecture.<br> 5+ years of experience as an Architect within an engineering consultancy or architectural design environment.<br> Strong proficiency in Revit is essential.<br> Experience in architectural modeling, detailed design, and construction documentation.<br> Strong understanding of building systems, construction methodologies, architectural detailing, and building materials.<br> Experience coordinating with structural, MEP, and multidisciplinary teams.<br> Good knowledge of building codes, regulations, and industry standards.<br> Strong analytical, problem-solving, and technical coordination skills.<br> Excellent communication, organization, and time management skills.<br> High attention to detail and commitment to delivering quality work.<br> Software Proficiency: Revit (Required) AutoCAD Adobe Creative Suite (Preferred) Enscape, Lumion, or other architectural visualization software is a plus.<br></span> </div>
???? We’re Hiring – Senior Technical Office Engineer ???? Location: Nasr City, Cairo???? Company: Taqnor for Integrated Systems (lighting Company) Taqnor for Integrated Systems is seeking a Senior Technical Office Engineer (Electrical) to join our head office in Nasr City.???? Requirements:• Bachelor’s degree in Electrical Engineering.• 2–3 years of experience in a similar role within the lighting field.• Strong knowledge of technical office functions • Proficiency in Auto CAD, Excel, and other technical office software.• Strong attention to detail and ability to work under deadlines.???? Job Type: Full-time – On-site???? Work Location: Nasr City, Cairo???? Send your CV to:ahmed.shaaban@taqnor.comPlease mention “Senior Technical Office Engineer in the email subject.#Hiring #Electrical #Technical Office #Lighting #TAQNOR #Job Opportunity #Egypt Jobs #light #Tender #technical
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
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<p><strong>Envision Employment Solutions</strong> is currently looking for <strong>Software Radar Engineer </strong>for one of our partners, a leader in the <strong>Consulting & Technology Services</strong>!</p><br><p><strong>Objective:</strong></p><br><p>We are seeking a talented <strong>Software Radar Engineer</strong> to join our team and contribute to the development of advanced radar software solutions for next-generation driver assistance and autonomous vehicle systems. In this role, you will be responsible for designing, developing, integrating, and optimizing radar software components while ensuring performance, reliability, and compliance with automotive quality standards.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Software Development</strong></p><br><ul><li> Design, develop, and maintain software components for automotive radar systems. </li><li> Implement high-quality, scalable, and maintainable software solutions that meet project requirements. </li><li> Contribute to software architecture, design reviews, and technical decision-making. </li><li> Develop software in accordance with automotive development standards and coding guidelines. </li><li> Perform software integration, debugging, and performance optimization activities. </li></ul><p><strong>Radar System Development</strong></p><br><ul><li> Support the development of radar perception and signal processing software. </li><li> Collaborate with systems and hardware teams to integrate radar functionality into vehicle platforms. </li><li> Analyze radar performance and contribute to software improvements. </li><li> Participate in system integration and validation activities. </li><li> Support troubleshooting and root cause analysis for radar-related software issues. </li></ul><p><strong>Technical Leadership</strong></p><br><ul><li> Lead software development activities within assigned work packages. </li><li> Provide technical guidance and mentoring to junior engineers. </li><li> Participate in design reviews, code reviews, and technical discussions. </li><li> Contribute to technical planning, effort estimation, and risk identification. </li><li> Promote software engineering best practices across the development team. </li></ul><p><strong>Quality & Continuous Improvement</strong></p><br><ul><li> Develop and execute unit and integration testing activities. </li><li> Ensure software quality through code reviews and adherence to development processes. </li><li> Maintain technical documentation throughout the software lifecycle. </li><li> Identify opportunities to improve software performance, maintainability, and development efficiency. </li><li> Stay informed about emerging radar technologies and automotive software trends.</li></ul> </div>
Requirements· Bachelor’s degree in Communication, Electronics, Electrical Engineering, or related field.· More than 2 years of experience in Low Current / ELV projects.· Good technical knowledge of CCTV & VMS, Access Control, Networking, Intercom, and Audio Visual Systems.· Good knowledge of AutoCAD.· Ability to read technical drawings, BOQs, and project specifications.· Good understanding of installation methods and site execution.· Good troubleshooting and problem-solving skills.· Ability to manage technicians and coordinate site activities.· Good reporting and documentation skills.· Good communication and teamwork skills.· Good time management and ability to manage site priorities.Preferred Technical Experience· PTZ Systems· ANPR· VMS Configuration· NVR Configuration· Server and Storage Basics· Fiber Networks· Public Address· Testing and Commissioning· System Integration· Large-scale CCTV and Security Projects<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: مسائية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
<p>We are currently seeking to hire a Site Senior Mechanical Engineer with infrastructure expertise to join a new project in OCTOBER. Preference will be given to qualified candidates who can demonstrate experience in the following:</p><p>- Monitor Quality Control process on site and verify/approve tests.</p><p>- Review and monitor work progress.</p><p>- Previous Experience at water waste treatment and waste plant ..</p><p>- Technical assessment regarding Contractor’s payment certificate.</p><p>- Verify Contractor’s daily and weekly reports.</p><p>- supervise the testing and commission process pf water waste plant.</p><p>- Prepare snag lists.</p><p>- Technical assessment/support regarding Engineering activities </p><p>(engineering, procurement, execution) in project schedule.</p><p>- Review Contractor’s workshop drawings in coordination with other disciplines.</p><p>- Review Contractor’s method statement for engineering activities in coordination with supervision team.</p><p>- Review Contractor’s material/equipment technical submissions and relevant guarantees.</p><p>- Verify Contractor’s monthly reports.</p><p>- Attend weekly meetings with Client/PM and Contractors.</p><p>- Technical advice on variations and/or claims.</p><p>- Review/certify Contractor’s as-built drawings.</p><p>- Technical assessment regarding contractor’s payment certificate.</p><p> </p><p><strong>Job Requirements:</strong></p><p>• Bachelor’s degree in mechanical engineering</p><p>• Previous Experience at engineering consultancy firms is a MUST.</p><p>•Minimum 12 Years of Experience.</p><p> </p><p> </p><p><strong>Benefits:</strong></p><p>• Competitive salary</p><p>• Full medical insurance coverage for employee</p><p>• Life insurance coverage for employee</p><p>• Paid vacation and holiday</p><p>• Company employee training/development sessions </p>
**We're Hiring | Quantity Surveying & Drafting Engineer ( Technical office engineer )**<br><br>One of the **leading Saudi companies** specializing in the **Granite & Marble** industry is looking to hire an experienced:<br><br>**Quantity Surveying & Drafting Engineer**<br><br>**Key Responsibilities:**<br>Prepare detailed material take-offs, Bills of Quantities (BOQs), and cost estimates based on engineering and architectural drawings.<br> Create, update, and modify accurate 2D/3D construction drawings, structural layouts, and as-built drawings using **Auto CAD** or **Revit**.<br>Assist in preparing tender documents, evaluating contractor bids, and supporting contract administration.<br>Monitor project costs, evaluate variation orders, and prepare interim payment valuations for subcontractors.<br><br>**Requirements:**<br>Bachelor’s Degree in *Architecture Engineering* .<br> 8–12 years of experience in the **Granite & Marble** industry.<br>Strong background in Quantity Surveying, Cost Estimation, and Technical Drafting.<br> Proficiency in **Auto CAD**, **Revit**, and Microsoft Office.<br> Excellent analytical, organizational, and communication skills.<br><br>**Job Details:**<br> **Location:** Back Office – Cairo, Egypt.<br> Working Hours: 9 hours/day.<br> Working Schedule: 5–6 days/week.
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<span>Job Description Design and govern the technical architecture for D365 ERP and connected enterprise systems, ensuring scalable, secure, and maintainable technical solutions across integrations, customizations, and platform configurations.<br> Own the technical architecture for D365 F&O, Commerce, and connected systems.<br> Design integration architecture between D365 and POS, WMS, e-commerce, and third-party platforms.<br> Define technical standards for D365 customizations, extensions, and data management.<br> Review and approve technical specifications and code from D365 developers.<br> Ensure development follows Microsoft best practices (X++, C#, Power Platform).<br> Lead technical design reviews, code reviews, and performance testing.<br> Oversee D365 environment management: DEV, TEST, UAT, and PROD.<br> Manage LCS (Lifecycle Services) and Azure DevOps for D365 release management.<br> Govern D365 upgrades, patching, and quality updates.<br> Requirements Bachelor's degree in Computer Science or IT.<br> Microsoft Certified: D365 Finance & Operations Developer (MB-500).<br> Azure Developer/Architect certification is preferred.<br> 7–9 years of experience in D365/AX technical development, including 3+ years as a Technical Architect.<br> Proven experience is required.<br> Strong knowledge of D365 F&O technical architecture, X++, C#, and Power Platform.<br> Experience with D365 integrations using OData, REST APIs, Azure Service Bus, and Data Integrator.<br> Hands-on experience with LCS and Azure DevOps for D365 ALM.<br> Knowledge of Azure cloud services and D365 cloud topology.<br> Experience in performance optimization and security design.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>High level of accountability. Drives the strategic direction of an aspect of the business to achieve desired business outcomes. Innovative and creative. Can devise multiple solutions to any problem. Provides significant overall thought leadership and technical capability(ies) and sets the professional standards in their area. Can function as the Professional Head of Discipline, Technical Authority while actively leading coordination with other disciplines. Solves unique and complex problems that have a broad impact on the business. Demonstrates conceptual and innovative thinking to develop unprecedented solutions. Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels to adopt different points of view. Detailed knowledge of the fundamental concepts, principles, and theories of system integration as applied to multi-disciplinary designs. Project Technical Leader on large or complex multi-disciplinary projects. Consistently produces concept and feasibility solutions Work as a Project Technical Leader on large complex projects / Project Technical Reviewer on large complex projects Driving the right behaviours within organization for digital initiatives to improve business performance productivity. Professional Head of Discipline or possibly leading a subset technology as Technical Authority. Track record of delivering projects of increasing complexity to time, cost, and quality. Coordination and development of innovation on a divisional basis Comprehensive understanding of management processes related to technical integration and associated analytical/investigative approaches. Detailed understanding of principles of assurance and compliance as defined and applied within the relevant industry environment. Comprehensive understanding of supporting pan design disciplines such as Engineering Safety Management, Human Factors and Sustainability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</li></ul><p></p></section>
Experience: 1–3 Years Job Type: Full-time , onsite Job Description We are seeking an IT Help Desk with 1–3 years of technical support experience. In this role, you will provide daily technical support to end-users while assisting the IT Supervisor in monitoring team tickets, managing IT assets, and maintaining smooth daily IT operations.
(Technical Office Team Leader)<br>المسؤوليات والمهام الرئيسية:<br>قيادة وتوجيه فريق المكتب الفني ومتابعة أدائه.<br>توزيع المهام على أعضاء الفريق ومتابعة تنفيذها.<br>مراجعة واعتماد الرسومات التنفيذية (Shop Drawings) قبل إصدارها.<br>مراجعة وحصر الكميات (Quantity Survey) والتأكد من دقتها.<br>إعداد ومراجعة واعتماد الـ Material Submittals والـ Technical Submittals.<br>تقديم الحلول الفنية للمشكلات التي قد تواجه سير العمل.<br>التأكد من مطابقة جميع الأعمال للمواصفات الفنية والعقود.<br>متابعة الجدول الزمني الخاص بأعمال المكتب الفني والالتزام بالمواعيد المحددة.<br>إعداد التقارير الدورية الخاصة بسير العمل ورفعها للإدارة.<br>الإشراف على تدريب وتطوير مهندسي المكتب الفني ورفع كفاءتهم.<br>التأكد من حفظ وتنظيم جميع المستندات والرسومات الخاصة بالمشروعات.<br><br>المؤهلات المطلوبة:<br>بكالوريوس هندسة .<br>خبرة لا تقل عن 7 إلى 10 سنوات في أعمال المكتب الفني.<br>إجادة استخدام البرامج الهندسية وMicrosoft Office.<br>معرفة جيدة بإعداد الرسومات التنفيذية، وحصر الكميات، والمستخلصات، والمقايسات.<br>مهارات قوية في القيادة وإدارة الفرق.<br>القدرة على حل المشكلات واتخاذ القرارات.<br>القدرة على العمل تحت ضغط والالتزام بالمواعيد.
Join V-Auto for Automotive As part of our continuous growth in the After-Sales sector, we are looking for a strong, hands-on Workshop Engineer to support and develop operations. If you’re passionate about diagnostics, workshop performance, and leading technical teams — this is your chance to step up.<br>What You’ll Be Doing:• Lead and supervise workshop technicians to ensure maximum productivity• Diagnose complex mechanical & electrical issues with precision• Ensure correct spare parts identification & installation• Control job quality before vehicle delivery• Monitor daily performance, carry-over & efficiency KPIs• Coordinate with Technical Support, Training & Warranty teams• Maintain safety, discipline & operational standards inside the workshop<br>We’re Looking For:• Bachelor’s degree in Automotive / Mechanical / Mechatronics Engineering• 3–5 years of experience in the same field• Strong diagnostic and troubleshooting capabilities• Leadership mindset with the ability to manage technicians• Organized, KPI-driven, and detail-oriented<br>Why This Role Matters? You won’t just supervise repairs. You will directly impact:• Customer satisfaction• Workshop profitability• Brand reputation• Technical team performance This is a leadership-track role within a growing automotive group.<br>This job is located at Kattameya Branch and Abu Rawash branch
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<p>Job Description</p><br><p>Design and govern the technical architecture for D365 ERP and connected enterprise systems, ensuring scalable, secure, and maintainable technical solutions across integrations, customizations, and platform configurations.</p><br><p>Own the technical architecture for D365 F&O, Commerce, and connected systems.</p><br><p>Design integration architecture between D365 and POS, WMS, e-commerce, and third-party platforms.</p><br><p>Define technical standards for D365 customizations, extensions, and data management.</p><br><p>Review and approve technical specifications and code from D365 developers.</p><br><p>Ensure development follows Microsoft best practices (X++, C#, Power Platform).</p><br><p>Lead technical design reviews, code reviews, and performance testing.</p><br><p>Oversee D365 environment management: DEV, TEST, UAT, and PROD.</p><br><p>Manage LCS (Lifecycle Services) and Azure DevOps for D365 release management.</p><br><p>Govern D365 upgrades, patching, and quality updates.</p><br> </div>
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<p>Job Description</p><br><p>Design and govern the technical architecture for D365 ERP and connected enterprise systems, ensuring scalable, secure, and maintainable technical solutions across integrations, customizations, and platform configurations.</p><br><p>Own the technical architecture for D365 F&O, Commerce, and connected systems.</p><br><p>Design integration architecture between D365 and POS, WMS, e-commerce, and third-party platforms.</p><br><p>Define technical standards for D365 customizations, extensions, and data management.</p><br><p>Review and approve technical specifications and code from D365 developers.</p><br><p>Ensure development follows Microsoft best practices (X++, C#, Power Platform).</p><br><p>Lead technical design reviews, code reviews, and performance testing.</p><br><p>Oversee D365 environment management: DEV, TEST, UAT, and PROD.</p><br><p>Manage LCS (Lifecycle Services) and Azure DevOps for D365 release management.</p><br><p>Govern D365 upgrades, patching, and quality updates.</p><br> </div>
الموقع: الغربيه – المحله الكبري.???? الهدف من الوظيفة: الإشراف الفني والتقني على كافة عمليات اللحام، وضمان تنفيذها وفقاً للمواصفات القياسية الدولية، ورفع كفاءة وجودة المنتجات الملحومة مع تقديم الدعم الفني لتطوير العمليات. ???? المهام والمسؤوليات الرئيسية:• الإشراف المباشر على عمليات اللحام المختلفة (MIG, TIG, وغيرها.• إعداد وتطوير مواصفات وإجراءات اللحام (WPS) وخطط الاختبارات غير الإتلافية (NDT). • التنسيق الكامل مع قسم الجودة لإجراء الفحوصات البصرية والفنية (UT, RT, PT). • تدريب وتطوير فنيي اللحام على أحدث التقنيات والمعايير. • ضمان الالتزام التام بإجراءات السلامة والصحة المهنية. • المشاركة في تحليل متطلبات اللحام والتقييم الفني وتقدير التكاليف. ???? المؤهلات والخبرات المطلوبة:• المؤهل الدراسي: بكالوريوس هندسة ميكانيكية (أو ما يعادلها). • الخبرة: من 3 إلى 5 سنوات خبرة في مجال اللحام الصناعي. • المعرفة الفنية: معرفة قوية بالمعايير الدولية (ASME, AWS, ISO). • الشهادات: يفضل الحاصلون على شهادات معتمدة مثل (CSWIP أو IWE). ???? المهارات الشخصية والقيادية:• مهارات ممتازة في التحليل وحل المشكلات الفنية. • القدرة على قيادة وتوجيه فريق العمل وتحفيزه. • الالتزام التام والانضباط في موقع العمل. • إعداد كتابة التقارير الفنية بدقة عالية. ???? للتقديم:يرجى إرسال السيرة الذاتية (CV) الحديثة مع إرفاق اسم الوظيفة (Welding Engineer) في عنوان الرسالة إلى:???? أدخل رقم التواصل / الواتساب هنا (wa.me/+201039328696 )
<p><meta content="text/html; charset=us-ascii" http-equiv="Content-Type"></p><div ><h2><strong>Key Responsibilities\:</strong></h2><h3><strong>Planning & Scheduling\:</strong></h3><ul><li>Prepare <strong>primary design drawings time schedules</strong> for assigned tasks in coordination with Design Engineers and Team Leaders.</li><li>Ensure strict adherence to the <strong>overall project schedule and milestones</strong>.</li></ul><hr><h3><strong>Engineering & Design\:</strong></h3><ul><li>Support the <strong>preparation, issuance, and review of base and detailed design drawings and calculations</strong>.</li><li>Ensure all engineering deliverables comply with project specifications, standards, and quality requirements.</li></ul><hr><h3><strong>Technical Support\:</strong></h3><ul><li>Provide <strong>technical support</strong> to Design Engineers and Primary Designers throughout the project lifecycle.</li><li>Assist in resolving design-related issues and improving engineering efficiency.</li></ul><hr><h3><strong>Coordination\:</strong></h3><ul><li>Collaborate effectively with internal design teams to ensure smooth workflow and timely completion of deliverables.</li><li>Support coordination between different engineering disciplines when required.</li></ul></div>
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<li><strong>Design & Engineering:</strong> Prepare and review scaffolding designs, layouts, and drawings in accordance with approved engineering standards, project requirements, and safety regulations.</li>
<li><strong>Structural Calculations:</strong> Perform and verify structural calculations for scaffolding systems, including load capacities, stability, bracing, anchorage, and supporting structures.</li>
<li><strong>Technical Coordination:</strong> Coordinate with construction, engineering, and site teams to ensure scaffolding designs are practical, safe, and compatible with project execution requirements.</li>
<li><strong>Design Review & Compliance:</strong> Review existing scaffolding designs and site conditions, identify technical issues, and recommend appropriate modifications or solutions to ensure compliance with applicable codes and standards.</li>
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<li><strong>Documentation & Supervision:</strong> Prepare technical design documents, material take-offs, and design reports, and provide technical support to site teams during scaffolding erection, inspection, and modification activities.</li>
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Job Description<br><br>Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues accurately. Deliver an excellent customer experience while meeting performance standards. Work effectively in a fast-paced, team-oriented environment. <br><br>Qualifications<br><br>Excellent English communication skills. Strong problem-solving and troubleshooting abilities. Good computer and technical skills. Customer-focused with a professional attitude. Ability to multitask and work under pressure. Willingness to work rotational shifts, including overnight shifts. Previous technical support or customer service experience is a plus, but not mandatory. <br><br>Additional Information<br><br>salary is 20800 Net + 1100 overnight allowance
<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The Digital Customer Solutions (DCS) Specialist acts as the key technical bridge between the organization and external business clients utilizing digital shipping channels, APIs, and data feeds. The primary objective is threefold: keeping shipping platforms securely aligned with national customs and regulatory data standards, onboarding and technical support of external customers on core digital applications, and troubleshooting complex integration issues down to payload and log-level root causes to ensure zero business interruption.</p><h3 data-path-to-node="8"><br></h3><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Monitor national customs regulatory changes, evaluate their impact on digital shipping channels, and translate updates into technical change requests.</p></li><li><p data-path-to-node="9,1,0">Lead country-level digital integration projects from technical scoping and stakeholder alignment through to testing, final execution, and sign-off.</p></li><li><p data-path-to-node="9,2,0">Serve as the main point of contact for customer technical integration onboarding, guiding clients from requirements gathering through live production.</p></li><li><p data-path-to-node="9,3,0">Troubleshoot complex technical integration issues daily by analyzing API request/response payloads, error codes, and application system logs.</p></li><li><p data-path-to-node="9,4,0">Direct technical conversations with external client IT and operations departments to modify data streams, configurations, and connectivity.</p></li><li><p data-path-to-node="9,5,0">Collaborate closely with commercial and sales teams to provide technical guidance and map specific digital shipping solutions to client trading profiles.</p></li><li><p data-path-to-node="9,6,0">Act as the local technical expert on data quality, eliminating manual workarounds by driving systemic software enhancements through regional engineering channels.</p></li><li><p data-path-to-node="9,7,0">Package comprehensive diagnostic summaries—including reproduction steps and impact assessments—when escalating advanced platform anomalies to regional IT teams.</p></li><li><p data-path-to-node="9,8,0">Develop automated routines and scripts utilizing corporate office tools to minimize manual administration and streamline recurring reporting patterns.</p></li><li><p data-path-to-node="9,9,0">Plan and deliver professional technical briefings, walkthroughs, and educational documentation to help external clients proactively align with upcoming platform updates.</p></li></ul><h3 data-path-to-node="10"><br></h3><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a strictly related field.</p></li><li><p data-path-to-node="11,1,0">Professional fluency in both English and Arabic, with highly developed written English skills suitable for authoring external client-facing technical guidance.</p></li><li><p data-path-to-node="11,2,0">Minimum of 2 years of experience in a dedicated, external-customer-facing technical support, software integration, or customer solutions environment.</p></li><li><p data-path-to-node="11,3,0">Proven practical experience in API troubleshooting with a demonstrated ability to read and interpret REST/JSON and XML payloads.</p></li><li><p data-path-to-node="11,4,0">Direct experience analyzing application error messages, application logs, and utilizing standard testing tools such as Postman or similar clients.</p></li><li><p data-path-to-node="11,5,0">Strong working knowledge of corporate data handling tools, including relational database queries (SQL) and advanced analytical spreadsheet processing.</p></li><li><p data-path-to-node="11,6,0">Solid communication competence, with a proven ability to translate complex software restrictions to business users, and commercial needs to developers.</p></li><li><p data-path-to-node="11,7,0">Structural problem-solving approach focused on achieving long-term root-cause resolution over temporary issue closure.</p></li><li><p data-path-to-node="11,8,0">Exceptional self-prioritization skills, showing a capacity to work independently against strict, unyielding external regulatory deadlines.</p></li><li><p data-path-to-node="11,9,0">Experience or background in logistics, express shipping, or customs trade compliance frameworks is highly advantageous.</p></li><li><p data-path-to-node="11,10,0">Familiarity with modern data scripting or automation languages (such as Python, JavaScript, or workflow automation engines) is considered a valuable asset.</p></li></ul><div><br></div><p data-path-to-node="13"><strong>Equal Treatment Clause:</strong> We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="14"><br></p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="5">Deliver the Difference</strong> </p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="33">Care</strong> </p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="43">Grow Together</strong></p></div>