Laundry workers Jobs in Egypt
1462 Jobs Found
Company Description NEW GOLDEN QUEEN HOTELS PRIVATE LIMITED is a hospitality company headquartered in Pitampura, New Delhi, India, operating from Wedding Souk in the Sharda Niketan local shopping centre. The company focuses on delivering quality accommodation and event experiences in a vibrant urban setting. Team members work in a dynamic environment that values guest satisfaction, cleanliness, and attention to detail. The organization encourages professional growth and operational excellence across all hotel and housekeeping services. Role Description The Executive Housekeeper is a full-time hybrid role based in Cairo, Egypt, with some flexibility for work from home on planning, reporting, and administrative tasks. On-site, the Executive Housekeeper oversees daily housekeeping operations, ensures guest rooms and public areas meet high cleanliness and presentation standards, and manages laundry services to maintain quality and efficiency. The role includes supervising, scheduling, and training housekeeping and laundry staff, implementing SOPs, and monitoring inventory and usage of cleaning supplies and linen. The Executive Housekeeper works closely with front office and maintenance teams to respond to guest requests, resolve issues, and support smooth hotel operations, while maintaining records, reports, and compliance with health and safety regulations. Qualifications Strong housekeeping and Laundry management skills, including oversight of linen care, cleaning processes, and quality control. Effective Communication skills for coordinating with team members, management, and guests, and for clear documentation and reporting. Excellent Customer Service capabilities to handle guest requests, resolve concerns, and support a high standard of guest satisfaction. Robust Organization Skills for scheduling staff, managing inventory, planning workloads, and prioritizing tasks across multiple areas. Experience in staff Training, coaching, and performance feedback to build a reliable, efficient housekeeping and laundry team. Prior experience in hotel housekeeping management or a similar supervisory role, preferably in a mid- to large-scale property. Knowledge of hygiene, safety, and sanitation standards in hospitality, including use of cleaning chemicals and equipment. Ability to work in a hybrid environment, combining on-site operational leadership in Cairo with remote administrative coordination. Diploma or degree in Hospitality Management or a related field is preferred; equivalent experience will be considered.
<h3>Role Overview</h3><p>We are seeking a skilled and hands-on <strong>Commercial Laundry Maintenance Engineer</strong> to join our growing After-Sales team. In this role, you will be responsible for the installation, preventive maintenance, and rapid troubleshooting of heavy-duty industrial laundry equipment. You will work closely with our After-Sales leadership, local factory, and client engineering teams to ensure optimal machine performance and zero operational downtime.</p><h3>Key Responsibilities</h3><ul><li><p><strong>Installation & Commissioning:</strong> Lead the site setup, electrical/plumbing connections, testing, and final commissioning of commercial laundry systems (including high-capacity washer-extractors, tunnel washers, dryers, flatwork ironers, and folders).</p></li><li><p><strong>Preventive & Corrective Maintenance:</strong> Execute scheduled preventive maintenance contracts and respond swiftly to emergency breakdown calls across client facilities (hotels, hospitals, industrial laundries).</p></li><li><p><strong>Technical Troubleshooting:</strong> Diagnose complex mechanical, electrical, pneumatic, and steam/heating system failures on-site.</p></li><li><p><strong>Client Training & Handover:</strong> Conduct operational and safety training sessions for client engineering staff upon project completion.</p></li><li><p><strong>Parts & Factory Coordination:</strong> Identify required spare parts using technical manuals, coordinate with our internal Spare Parts team, and provide field durability feedback to MASRIA Group's manufacturing division.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Requirements & Qualifications</h3><ul><li><p><strong>Education:</strong> Bachelor’s degree in Mechanical, Electrical, or Mechatronics Engineering.</p></li><li><p><strong>Experience:</strong> 3 to 6 years of direct experience in maintaining, repairing, and installing commercial or industrial laundry machinery.</p></li><li><p><strong>Technical Expertise:</strong></p><ul><li><p>Strong background in industrial electrics, PLC control systems, and pneumatic components.</p></li><li><p>Solid understanding of steam circuits, water heating, and high-pressure pumps.</p></li><li><p>Ability to read complex electrical schematics and hydraulic/pneumatic diagrams.</p></li></ul></li><li><p><strong>Language:</strong> Good command of English (ability to read technical manuals, wiring diagrams, and communicate with overseas suppliers).</p></li><li><p><strong>Attributes:</strong> Strong field troubleshooting skills, customer-focused attitude, and ability to work under high-pressure breakdown scenarios.</p></li><li><p><strong>Mobility:</strong> Willingness to travel to project sites across Egypt as needed.</p></li></ul><p></p><p></p>
<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<p> </p> <p> </p> <p>-The ability to supervise the day to day operation of the laundry and dry cleaning sections.</p> <p>-The ability to check the quality of processed laundry and dry cleaning work to ensure optimum quality</p> <p> of work.</p> <p>-The ability to be responsible for rotating staff within all sections of the laundry for cross-exposure to</p> <p> cover all jobs.</p> <p>-The ability to be responsible for the training of the new employees.</p> <p>-The ability to be responsible for on going on the job training within the department .</p> <p>-The ability to capable of doing the work of any worker within the department in case of shorts or</p> <p>Busy periods.</p> <p>-The ability to record the daily linen production reports for the laundry Manager for the monthly</p> <p>Production report.</p> <p>-The ability to follow up and assist employees vacation requests.</p> <p>-The ability to maintain an adequate stock of chemicals for the laundry operation.</p> <p>-The ability to transfer personnel from one section to another and when needed.</p> <p>-The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest</p> <p>And follow up on employees.</p> <p>-The ability to assist in the pick up and delivery of guest clothing (mostly on the PM shift).</p> <p>-The ability to respond properly to any hotel emergency or safety situation.</p> <p> </p> <p> </p> <p> </p> <p> </p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage employees to offer phenomenal service.</p>
<h4>Responsibilities:</h4>
<ul>
<li>The ability to supervise the day-to-day operation of the laundry and dry cleaning sections.</li>
<li>The ability to check the quality of processed laundry and dry cleaning work to ensure optimum quality of work.</li>
<li>The ability to be responsible for rotating staff within all sections of the laundry for cross-exposure to cover all jobs.</li>
<li>The ability to be responsible for the training of new employees.</li>
<li>The ability to be responsible for ongoing on-the-job training within the department.</li>
<li>The ability to be capable of doing the work of any worker within the department in case of shortages or busy periods.</li>
<li>The ability to record the daily linen production reports for the laundry manager for the monthly production report.</li>
<li>The ability to follow up and assist with employees' vacation requests.</li>
<li>The ability to maintain an adequate stock of chemicals for the laundry operation.</li>
<li>The ability to transfer personnel from one section to another when needed.</li>
<li>The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest and follow up on employees.</li>
<li>The ability to assist in the pick-up and delivery of guest clothing (mostly on the PM shift).</li>
<li>The ability to respond properly to any hotel emergency or safety situation.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Requirements:Bachelor's Degree in Mechanical Engineering or equivalent.3–6 years of relevant experience. Very Good command of English. Hands-on experience in maintaining industrial laundry equipment. Strong ability to diagnose mechanical faults. Very good knowledge of reading technical drawings and equipment manuals.<br>Key Responsibilities:Diagnose and repair mechanical, electrical, and electronic faults. Monitor pressure gauges and temperature controllers to ensure safe and efficient operation. Calibrate sensors and equipment control systems. Manage the inventory of critical and consumable spare parts. Document all preventive and corrective maintenance activities and maintain equipment records. Train and guide laundry operators on the safe and proper use of equipment. Develop and implement Preventive Maintenance (PM) programs for electromechanical equipment and automated control systems (PLC/BMS). Required Skills:Strong analytical and problem-solving skills. Leadership and team management abilities. Ability to work independently. Physical fitness and the ability to work in an industrial environment.
About Z-Laundry:Z-Laundry is a leading laundry and garment care company serving households and businesses across Giza and Cairo. We combine reliable operations with strong quality standards to deliver a consistently excellent experience to our customers. As we grow our corporate client base, we're looking for a driven B2B Sales Representative to build and manage relationships with hotels, restaurants, and other business accounts.<br>Role Summary:The B2B Sales Representative is responsible for identifying, pitching, and closing new corporate accounts, while managing and growing relationships with existing business clients such as hotels, restaurants, cafes, and commercial partners. This is a mixed field and branch role: you'll spend time visiting prospective and current clients on-site, as well as coordinating from the branch on proposals, contracts, and account follow-up.<br>Key Responsibilities:New Business Development Identify and prospect potential B2B clients, including hotels, restaurants, cafes, and other commercial businesses. Conduct on-site visits and meetings to pitch Z-Laundry's services and negotiate contract terms. Prepare and present tailored proposals, pricing packages, and service agreements to prospective clients. Achieve and exceed monthly and quarterly new-account acquisition targets.<br>Account Management & Growth Serve as the primary point of contact for assigned corporate accounts, maintaining strong, ongoing relationships. Conduct regular check-in visits with existing clients to ensure satisfaction and identify opportunities to expand services. Monitor account performance and proactively address any service concerns before they escalate. Upsell and cross-sell additional services to existing accounts to grow revenue per client.<br>Coordination & Reporting Coordinate with Operations and Quality Control teams to ensure service commitments made to clients are met. Maintain accurate and up-to-date records of client interactions, contracts, and pipeline status. Prepare regular sales reports, forecasts, and pipeline updates for management. Relay client feedback and market insights to support continuous improvement of service offerings.<br>Complaint Handling & Customer Experience Act as the escalation point for service issues raised by corporate clients, coordinating a timely resolution with the operations team. Follow up with clients after issue resolution to confirm satisfaction and rebuild trust where needed.<br>Qualifications:Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).2+ years of experience in B2B sales, account management, or business development — hospitality, FMCG, or service-industry experience is a plus. Proven track record of meeting or exceeding sales targets. Strong negotiation, presentation, and relationship-building skills. Comfortable splitting time between field client visits and branch-based coordination work. Excellent command of Arabic and English, both written and spoken. Familiarity with CRM tools and basic reporting (Excel or similar) is a plus.<br>Work Environment:This role is based out of our Sheikh Zayed branch, with regular travel to client sites across Cairo and Giza. Expect a mix of independent field work and in-branch time for proposal preparation, reporting, and internal coordination.<br>Compensation & Benefits:Competitive base salary plus performance-based commission on new and renewed accounts. Social insurance. Ongoing sales training and professional development.<br>Why Join Z-Laundry:At Z-Laundry, you'll be part of a growing company that values quality, reliability, and genuine customer relationships. You'll have the autonomy to build your own client portfolio, direct support from a strong operations and quality team, and real opportunities to grow as the business expands.
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Clean the rooms according to identified standards.</li>
<li>Sign when taking and handing back keys.</li>
<li>Start off by dusting the general area in the lobby.</li>
<li>Organise the floor trolleys and procure missing material.</li>
<li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li>
<li>Collect the empty plates, glasses, and utensils in the rooms and place them on the shelf in front of the elevator.</li>
<li>Clean the rooms assigned to him/her according to the identified standards.</li>
<li>Fill in the room status, textile report, and amenities report in the maid report.</li>
<li>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices, or rooms and also inform the Floor Supervisors.</li>
<li>Immediately report any room discrepancies.</li>
<li>Immediately hand in all lost and found items to the Housekeeping Office.</li>
<li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li>
<li>Perform all duties assigned by seniors.</li>
<li>Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. Do Not Disturb, cleaning not requested etc.).</li>
<li>Must take part in vocational trainings and sign the attendance form.</li>
<li>Be familiar with and implement the hotel’s security rules.</li>
<li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact, and proper. Otherwise, tie a knot in such items and send them to the laundry.</li>
<li>Vacuum the floor corridors and dust the dressers, objects, and paintings every morning and in the evening.</li>
<li>Regularly vacuum and mop the guest stairs.</li>
<li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li>
<li>Be clean, friendly, and hygienic.</li>
<li>Encourage colleagues to be productive by coming up with new ideas.</li>
<li>Be a member of the Emergency Response Team.</li>
<li>Be aware that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</li>
<li>Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a primary school or vocational diploma.</li>
<li><strong>Experience:</strong> Can learn the job in a few months and enhance knowledge within one year.</li>
<li><strong>Foreign language:</strong> Not expected.</li>
<li><strong>Courses and training:</strong> Not expected.</li>
<li><strong>Computer literacy:</strong> Not compulsory.</li>
<li><strong>Skills:</strong> Expected to use the devices and equipment related to the job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Must be reliable, aware of personal hygiene, in good health to perform the job, able to express him/herself well and communicate easily, presentable, eager to learn and work in this area, have a sense of responsibility, be disciplined, respectful, and friendly.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails.</p>
<p>Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs</p><p></p>
<p><h4>Position summary</h4>
<p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinating with front desk to escort early arrivals, be present upon the guests' check-in to anticipate the guests' needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails.</p>
<p>Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry requests from guests, follow up on laundry delivery and return laundry to the guest promptly.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><h4>Position summary</h4>
<p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p>An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.</p><p>Responsibilities</p><ul><li>Oversee housekeeping operations</li><li>Oversee Laundry Operations</li><li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li><li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li><li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li><li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>Ensure ongoing training</li><li>Ensure communication meetings are conducted and post-meeting minutes generated</li><li>Manage staff performance issues in compliance with company policies and procedures</li><li>Recruit, manage, train and develop the Housekeeping/Laundry team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s Degree in Hospitality Management</p><p>Experience: 3 5 years</p><p>Diploma or degree in Hospitality Management or related field</p><p>Housekeeping and hygiene certifications are an advantage</p><p>Minimum 7 10 years in hotel housekeeping</p><p>At least 3 5 years in a supervisory or executive housekeeping role</p><p>Strong leadership and organizational skills</p><p>Excellent attention to detail</p><p>Budgeting and inventory management</p><p>Guest service and communication</p><p>Ability to manage large teams</p>
<p>An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.</p><p>Responsibilities</p><ul><li>Oversee housekeeping operations</li><li>Oversee Laundry Operations</li><li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li><li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li><li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li><li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>Ensure ongoing training</li><li>Ensure communication meetings are conducted and post-meeting minutes generated</li><li>Manage staff performance issues in compliance with company policies and procedures</li><li>Recruit, manage, train and develop the Housekeeping/Laundry team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s Degree in Hospitality Management</p><p>Experience: 3 5 years</p><p>Diploma or degree in Hospitality Management or related field</p><p>Housekeeping and hygiene certifications are an advantage</p><p>Minimum 7 10 years in hotel housekeeping</p><p>At least 3 5 years in a supervisory or executive housekeeping role</p><p>Strong leadership and organizational skills</p><p>Excellent attention to detail</p><p>Budgeting and inventory management</p><p>Guest service and communication</p><p>Ability to manage large teams</p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a laundry supervisor, you’re not just supervising daily laundry and/or uniform operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Supervise day-to-day laundry team operations: lead, train, and oversee laundry and uniform team members to maintain a consistent supply of clean linens and uniforms.</li>
<li>Manage uniform distribution: oversee ordering, distribution, and inventory of team member uniforms.</li>
<li>Oversee linen processing: assign, supervise, and assist with tasks such as collecting, sorting, weighing, loading, unloading, ironing, folding, and storing linens while ensuring proper equipment maintenance.</li>
<li>Monitor quality and efficiency: track linen quality, inventory levels, stain and damage rates, and production reports, ensuring timely rewashing, repairs, and reordering as needed.</li>
<li>Optimize productivity: assign machinery, equipment, and work areas while maintaining productivity records, including hourly production metrics.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p>Receive, count, and verify clean linen deliveries from external laundry providers</p><p>Sort, count, and prepare soiled linen for collection and processing</p><p>Store clean linen in designated areas and replenish floor pantries as needed</p><p>Maintain adequate stock levels of all hotel linen to support daily operations</p><p>Operate laundry equipment safely and efficiently according to established procedures</p><p><strong>Desired Candidate Profile</strong></p>Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job. Requires ability to operate computer equipment and other [Department] systems. Requires reading, writing and oral proficiency in the English language. Native Arabic Speaker Have authorization of citizenship
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>