Laundry workers Jobs in Egypt

<p>POSITION SUMMARY Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><br></p><p>Job Description</p><p>Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><p>Team Leadership &amp; Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><p>Quality Control &amp; Inspections: Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><p>Inventory &amp; Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><p>Guest Service &amp; Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><p>Health &amp; Safety Compliance: Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene &amp; Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><p>Administrative Support &amp; Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><p>Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People &amp; Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> We’re Hiring | Property Manager – Operations Agent We are looking for a responsible, hands-on, and detail-oriented Property Manager – Operations Agent to take full ownership of assigned units and ensure they are always clean, ready, well-maintained, and prepared for our guests.<br> About the Role As a Property Manager – Operations Agent , you will be the on-ground owner of assigned units, overseeing cleaning, turnovers, inventory, laundry, access, and operational issues while working closely with Property Management, Guest Relations, Maintenance, and external vendors.<br> Key Responsibilities Take full ownership of assigned units, ensuring their condition, cleanliness, inventory, and readiness are always up to standard.<br> Coordinate and supervise cleaning activities , ensuring quality standards and timely turnovers are met.<br> Coordinate unit readiness based on check-outs, arrivals, and Guest Relations updates .<br> Inspect units after cleaning and ensure they are fully guest-ready before confirming readiness .<br> Monitor and maintain accurate unit inventory , including furniture, appliances, kitchenware, linen, and consumables.<br> Supervise and document unit access for cleaners, maintenance teams, deliveries, and external vendors.<br> Manage laundry operations , ensuring clean linen is available in the right quantity and on time.<br> Identify operational and maintenance issues, handle simple issues when possible, and escalate major issues to Maintenance.<br> Maintain accurate documentation and daily operational updates .<br> Identify risks early and escalate any issues that may affect guest readiness or operations .<br> Why Join US?<br> Join a growing hospitality brand where you can take real ownership of properties, directly impact guest experience and operational quality , and play an important role in the day-to-day success of our properties.<br> Previous experience in Property Management, Hospitality, Operations, or a similar role .<br> Strong organizational and problem-solving skills .<br> High attention to detail and strong sense of ownership and accountability .<br> Ability to supervise cleaning and on-ground operational activities.<br> Good communication and coordination skills.<br> Ability to handle multiple tasks and work under pressure.<br> Hands-on and proactive approach to solving problems.<br> Good English communication skills.<br></span> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Receive, document, and separate soiled linens, terry, uniforms, and/or clothing. Identify stained or damaged items. Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals, and cleaning lint traps. Apply treatment to stained items. Press and fold cleaned articles. Hand wash garments. Respond to guest requests for laundry/dry cleaning, minor repair, and pressing. Maintain records of laundered items and uniforms distributed and returned. Deliver laundry/dry cleaning to guests and employees.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: Less than 1-year related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®<br><br>Job Description<br><br>1 Clean the rooms according to identified standards.<br><br>2 Sign when taking and handing back keys.<br><br>3 Start off by dusting the general area in the lobby.<br><br>4 Organise the floor trolleys and procure missing material.<br><br>5 Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).<br><br>6 Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.<br><br>Clean the rooms under assigned to him/her according to the identified standards.<br><br>Fill in the room status, textile report and amenities report in the maid report.<br><br>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors.<br><br>10 Immediately report any room discrepancies.<br><br>11 Immediately hand in all lost and found items to the Housekeeping Office.<br><br>12 Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.<br><br>13 Perform all duties assigned by seniors.<br><br>14 Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).<br><br>15 Must take part in vocational trainings and sign the attendance form.<br><br>16 Be familiar with and implement the hotel’s security rules.<br><br>17 Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.<br><br>18 Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.<br><br>19 Regularly vacuum and mop the guest stairs.<br><br>20 Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.<br><br>21 Is clean, friendly, and hygienic.<br><br>22 Encourage colleagues to be productive by coming up with new ideas.<br><br>23 Is a member of the Emergency Response Team.<br><br>24 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>25 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>26 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment<br><br>Carry out all responsibilities related to the quality management systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: At least a primary school or vocational diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not compulsory. <br><br>Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined,

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><br><p><b><span>[</span></b><span><b>Assistant Director of Housekeeping</b></span><b><span>]</span></b></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced <b>[Assistant Director of Housekeeping] </b>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><br><p><span>[<b>Assistant Director of Housekeeping</b>]who shares our passion for excellence and is enthusiastic about creating the ultimate experience.&nbsp;</span></p><br><br><br><p><b><span>What You Will Do&nbsp;</span></b></p><br><br><br><p><u><span>Job Description </span></u></p><br><br><br><br><p>The Assistant Director of Housekeeping is responsible for supporting the Director of Housekeeping in the overall management and daily operations of the Housekeeping Department. This role assists in ensuring exceptional cleanliness, guest satisfaction, team member engagement, operational efficiency, and compliance with company standards. The Assistant Director provides leadership training, coaching, and guidance to all Housekeeping team members while maintaining a safe, productive, and service-oriented environment.</p><br><br><p><b>Duties &amp; Functions:</b></p><br><br><ul><li>Assist the Director of Housekeeping in overseeing all housekeeping operations, including guestrooms, public areas, laundry operations, and back-of-house areas.</li><li>Ensure all guestrooms and public spaces meet brand standards for cleanliness, presentation, and guest readiness.</li><li>Supervise Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Attendants, and Public Area Attendants.</li><li>Conduct daily inspections of guestrooms, VIP arrivals, suites, and public areas to ensure quality standards are consistently achieved.</li><li>Support departmental opening and closing procedures and ensure operational consistency across all shifts.</li><li>Coordinate room availability with Front Office and other departments to maximize guest satisfaction and operational efficiency.</li><li>Monitor room status reports and reconcile discrepancies between Housekeeping and Property Management Systems (PMS).</li></ul><p><b>Guest Experience</b></p><br><br><ul><li>Respond promptly and professionally to guest requests, complaints, concerns, and service recovery opportunities.</li><li>Follow up on all guest issues to ensure complete resolution and satisfaction.</li><li>Promote a culture of exceptional guest service while ensuring compliance with company service standards and core values.</li><li>Ensure guest privacy, security, and confidentiality are maintained at all times.</li></ul><p><b>Team Leadership and Development</b></p><br><br><ul><li>Assist in recruiting, onboarding, training, and developing Housekeeping team members.</li><li>Conduct ongoing coaching, counseling, and performance evaluations.</li><li>Lead daily pre-shift meetings and communicate departmental goals, priorities, and service expectations.</li><li>Promote a positive work environment through employee engagement, recognition, and motivation programs.</li><li>Ensure all associates receive required training, including Standard Operating Procedures (SOPs), safety standards, and service excellence initiatives.</li><li>Foster teamwork and collaboration within the department and across all hotel operations.</li></ul><p><b>Quality Assurance and Productivity</b></p><br><br><ul><li>Conduct regular quality inspections and provide immediate feedback to team members.</li><li>Maintain departmental productivity standards while ensuring exceptional service delivery.</li><li>Monitor housekeeping performance metrics and implement corrective action plans when necessary.</li><li>Ensure proper execution of preventative cleaning schedules, including deep cleaning programs, floor care, mattress rotation, and specialty cleaning projects.</li><li>Assist in developing and maintaining departmental checklists, procedures, and quality standards.</li></ul><p><b>Inventory and Cost Control</b></p><br><br><ul><li>Assist with managing departmental budgets and controlling operating expenses.</li><li>Monitor inventory levels of cleaning supplies, guest amenities, linen, uniforms, and operating equipment.</li><li>Conduct monthly, quarterly, and annual inventory counts as required.</li><li>Assist in purchasing and replenishment activities while maintaining approved inventory levels.</li><li>Identify cost-saving opportunities without compromising quality standards.</li></ul><p><b>Safety and Compliance</b></p><br><br><ul><li>Ensure compliance with all health, safety, sanitation, and risk management policies.</li><li>Maintain current Safety Data Sheets (SDS/MSDS) and ensure team members understand proper chemical handling procedures.</li><li>Respond effectively to emergencies and assist in implementing emergency procedures when required.</li><li>Ensure compliance with all company policies, labor laws, and workplace regulations.</li><li>Maintain a safe work environment and ensure proper use of Personal Protective Equipment (PPE).</li></ul><p><b>Maintenance Coordination</b></p><br><br><ul><li>Identify maintenance issues during inspections and submit work orders promptly.</li><li>Follow up with Engineering to ensure timely completion of repairs.</li><li>Assist in coordinating preventative maintenance initiatives within guestrooms and public areas.</li><li>Ensure guestrooms are maintained in excellent condition and out-of-order rooms are monitored appropriately.</li></ul><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Assist in preparing weekly schedules based on occupancy forecasts and labor productivity targets.</li><li>Review employee attendance, worked hours, and payroll submissions for accuracy.</li><li>Prepare departmental reports and maintain accurate operational records.</li><li>Utilize hotel systems and software programs including PMS, Microsoft Office, payroll, purchasing, and inventory management systems.</li><li>Maintain confidentiality of employee and guest information.</li></ul><p><b>Additional Responsibilities</b></p><br><br><ul><li>Participate in departmental, property-wide, and corporate meetings as required.</li><li>Support company initiatives, sustainability programs, and community involvement activities.</li><li>Demonstrate leadership by example and serve as a role model for professionalism, integrity, and guest service.</li><li>Perform additional duties and special projects as assigned by the Director of Housekeeping or Executive Leadership Team.</li><li>Provide hands-on operational support whenever necessary to ensure exceptional guest experiences.</li></ul><br><p><b><span>What You Bring</span></b></p><br><br><ul><li><span>Requires a working knowledge of division operations.</span></li><li><span>Working knowledge is generally learned on-the-job.</span></li><li><span>Requires ability to operate computer equipment and other <b>[Housekeeping]</b> systems.</span></li><li><span>Requires reading, writing and oral proficiency in the English language.</span></li><li><span>More than 1 year experience.</span></li><li><b>Native Arabic Speaker </b></li><li><b>Have authorization of citizenship</b></li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><p><span>Full–time job with 5 working days a week. </span></p><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Responsible for Install new flowers, bulbs, grass, trees, and shrubs<br><br>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance.<br><br>Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use<br><br>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.<br><br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br><br>Support all co-workers and treat them with dignity and respect.<br><br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br><br>Report defective equipment to manager/supervisor.<br><br>Perform pre-operation equipment safety check when using any mower or other equipment<br><br>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance functions as needed.<br><br>Install new flowers, bulbs, grass, trees, and shrubs.<br><br>Replace and transplant trees, flowers, and shrubs<br><br>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br><br>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.<br><br>Carry out all responsibilities related to the quality management and environment management systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: at least a technical high school.<br><br>Experience: At least 1 years of related work experience.<br><br>Foreign Language: Not required.<br><br>Courses and Training: Not required.<br><br>Computer Literacy: Not required.<br><br>Skills: Plans and designs land areas.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

???? We're Hiring | Operations Team Leader<br><br>We are looking for an experienced, organized, and hands-on Operations Team Leader to lead the Operations team and ensure smooth, efficient, and high-quality daily operations across our properties.<br><br>???? About The Role<br><br>You will be responsible for leading the Operations team, overseeing property readiness, cleaning, maintenance, inventory, laundry, and daily operational activities while ensuring our units consistently meet our standards.<br><br>???? Key Responsibilities<br><br>Lead and coordinate the Operations team and daily activities Ensure all units are clean, well-maintained, and guest-ready Monitor cleaning quality, turnovers, and operational standards Follow up on maintenance issues and ensure timely resolution Oversee inventory, supplies, and laundry operations Monitor team performance and ensure tasks are completed on time Handle operational issues and make sure they are resolved effectively Coordinate with Property Management, Guest Relations, Maintenance, and other teams Identify operational risks and address them before they affect guests Ensure proper documentation and regular operational reporting Support team development, training, and performance improvement Take ownership of overall Operations performance and service quality<br><br>Requirements<br><br>Previous experience in Operations, Property Management, Hospitality, or a similar role Previous team leadership or supervisory experience Strong leadership and communication skills Excellent organizational and problem-solving skills Strong sense of ownership and accountability Attention to detail and high-quality standards Ability to manage multiple properties and priorities Ability to work under pressure and handle operational challenges Proactive, hands-on, and solution-oriented Good English communication skills<br><br>Benefits<br><br>???? Why Join us?<br><br>Join a growing hospitality brand where you can lead a dynamic Operations team and have a direct impact on property quality, operational efficiency, and guest experience.

???? We're Hiring | Operations Team Leader<br><br>We are looking for an experienced, organized, and hands-on Operations Team Leader to lead the Operations team and ensure smooth, efficient, and high-quality daily operations across our properties.<br><br>???? About The Role<br><br>You will be responsible for leading the Operations team, overseeing property readiness, cleaning, maintenance, inventory, laundry, and daily operational activities while ensuring our units consistently meet our standards.<br><br>???? Key Responsibilities<br><br>Lead and coordinate the Operations team and daily activities Ensure all units are clean, well-maintained, and guest-ready Monitor cleaning quality, turnovers, and operational standards Follow up on maintenance issues and ensure timely resolution Oversee inventory, supplies, and laundry operations Monitor team performance and ensure tasks are completed on time Handle operational issues and make sure they are resolved effectively Coordinate with Property Management, Guest Relations, Maintenance, and other teams Identify operational risks and address them before they affect guests Ensure proper documentation and regular operational reporting Support team development, training, and performance improvement Take ownership of overall Operations performance and service quality<br><br>Requirements<br><br>Previous experience in Operations, Property Management, Hospitality, or a similar role Previous team leadership or supervisory experience Strong leadership and communication skills Excellent organizational and problem-solving skills Strong sense of ownership and accountability Attention to detail and high-quality standards Ability to manage multiple properties and priorities Ability to work under pressure and handle operational challenges Proactive, hands-on, and solution-oriented Good English communication skills<br><br>Benefits<br><br>???? Why Join us?<br><br>Join a growing hospitality brand where you can lead a dynamic Operations team and have a direct impact on property quality, operational efficiency, and guest experience.

<strong>Company Description</strong> Radisson Blu Hotel, Cairo Heliopolis is a stylish, upscale hotel located just 3 kilometers from Cairo International Airport, offering convenient access for both business and leisure travelers. Guests can explore iconic historical landmarks such as the Great Pyramids and the Sphinx, as well as nearby shopping malls, bars, and golf courses. The hotel features elegant rooms and suites with upscale amenities and free high-speed Wi-Fi, alongside diverse dining options including Italian cuisine at Filini Restaurant, light bites at Gourmet House, and cocktails at 1122 Bar and Terrace on 9. Guests can enjoy city views from the rooftop pool, relax in the spa, and make use of modern fitness and business facilities. Flexible indoor and outdoor event spaces, airport pickup services, and professional catering make the hotel a preferred choice for corporate events and special occasions in Heliopolis.<br><strong>Role Description</strong> The Executive Housekeeper is responsible for overseeing all housekeeping operations to ensure high standards of cleanliness, presentation, and guest satisfaction throughout the hotel. This full-time, on-site role, based in Cairo, Egypt, includes supervising housekeeping and laundry teams, scheduling staff, and coordinating daily room and public area cleaning activities. The Executive Housekeeper monitors inventory of linens, cleaning supplies, and amenities, and ensures compliance with health, safety, and brand standards. The role involves training and mentoring team members, conducting inspections, addressing guest requests or concerns promptly, and collaborating with other hotel departments to support seamless operations and special events. The Executive Housekeeper also contributes to continuous improvement by updating procedures, implementing efficiency measures, and maintaining accurate records and reports.<br><strong>Qualifications<br></strong> <br><ul><li>Strong housekeeping and laundry skills, with experience managing room cleaning, linen care, and overall cleanliness standards.</li><li>Excellent communication and customer service skills to interact effectively with guests and team members and resolve issues promptly.</li><li>Solid organization skills to manage schedules, inventories, inspections, and documentation efficiently.</li><li>Demonstrated ability in training and coaching staff, including onboarding, performance feedback, and skills development.</li><li>Previous experience in a supervisory or management role in housekeeping within a hotel or hospitality environment.</li><li>Knowledge of health, safety, and hygiene regulations, as well as brand standards and quality control procedures.</li><li>Ability to work flexible hours, including weekends and holidays, based on operational needs.</li><li>Proficiency in basic computer applications for scheduling, reporting, and inventory management; hotel systems experience is a plus.</li><li>Relevant diploma or certification in hospitality management or a related field is preferred.</li><li>Fluency in English; additional language skills are an advantage.</li></ul>

<p><h4>Job summary</h4> <p>Responsible for the daily shift operations of housekeeping, recreation/health club and, if applicable, laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR</li> <li>2-year degree from an accredited university in</p><p></p>

<p><h4>Position summary<\/h4>\n<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<\/p>\n<p>No matter what position you are in, there are a few things that are critical to success \u2013 creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.<\/p>\n<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> No high school diploma or G.E.D. equivalent.<\/p>\n<p><strong>Related work experience:<\/strong> No related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p>Job Title: HR</p><p>Location: Office inside the gas station in Shubra</p><p>Working Hours: 9:00 AM – 4:00 PM</p><p>Reports to: Owner first, then Station Manager</p><p>Scope: Gas stations only</p><p>Main Responsibility</p><p>Responsible for managing all workers and the team in the gas stations, including finding new workers, training them, handling payrolls, contracts, attendance, and employee problems.</p><p>Key Duties</p><p>Find and recruit new workers</p><p>Train new workers</p><p>Manage workers and the team</p><p>Handle payrolls</p><p>Prepare and manage employment contracts</p><p>Control and record attendance</p><p>Handle employee problems and issues</p><p>Report first to the Owner, then to the Station Manager</p><p>Personal Qualities Required</p><p>Very strict and firm in managing people</p><p>Disciplined and serious</p><p>Does not talk unnecessarily</p><p><strong>Requirements</strong></p><p>**Job Requirements**</p><p></p><p>- Minimum 3 years of experience</p><p>- Previous HR experience is preferred</p><p>- College degree required</p><p>- Must be able to handle payroll</p><p>- Must collect fines from workers for absence</p><p>- Must make payroll deductions (salary reduction) for absences and fines</p>

<p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><p>Team Leadership &amp; Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><p>Quality Control &amp; Inspections: Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><p>Inventory &amp; Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><p>Guest Service &amp; Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><p>Health &amp; Safety Compliance: Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene &amp; Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><p>Administrative Support &amp; Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><p>Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People &amp; Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience/Certificates/Education</p><p>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><p>Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field.</p><p>Skills &amp; Attributes:</p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul><p>Language:</p><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><p>Additional Information</p><p>What awaits you...</p><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul>

<p>Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day. Team Leadership &amp; Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency. Quality Control &amp; Inspections: Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies. Inventory &amp; Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards. Guest Service &amp; Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency. Health &amp; Safety Compliance: Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene &amp; Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas. Administrative Support &amp; Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency. Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. People &amp; Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager. Learning &amp; Talent Development &amp; Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><div><h3>Qualifications</h3><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><h3>Leading Myself</h3><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><h3>Leading Others</h3><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><h3>Leading the Business</h3><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><h3>Experience/Certificates/Education</h3><ul><li><strong>Experience:</strong> Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li><li><strong>Education:</strong> Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li><strong>Skills &amp; Attributes:</strong><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul></li><li><strong>Language:</strong><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul></li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p></div>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p>Responsible for on-ground operations, including managing attendance, handling workers issues, coordinating with suppliers, and ensuring smooth daily operations in the factory.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and record workers daily attendance, absence, lateness, and shift status.</li><li>Ensure attendance data is accurate and submitted on time.</li><li>Follow up on absenteeism and manpower gaps during the shift.</li><li>Coordinate with labour suppliers to cover absences and operational manpower shortages.</li><li>Handle workers daily operational issues and provide appropriate first-line support.</li><li>Escalate unresolved or critical workers issues to the HR Leader when required.</li><li>Coordinate with labour suppliers regarding attendance, replacements, and workers operational matters.</li><li>Maintain continuous communication with the Vendor Relationship Manager regarding supplier-related issues and manpower gaps.</li><li>Ensure replacements and absenteeism coverage are arranged according to operational requirements.</li><li>Follow up on workers deployment and ensure manpower is available in the required work areas.</li><li>Prepare and submit accurate daily site operations and attendance reports.</li><li>Monitor recurring attendance and operational issues and report them to the HR Leader.</li><li>Support smooth shift handover between day and night operations where applicable.</li><li>Maintain accurate records of attendance, worker issues, supplier coordination, and corrective actions.</li><li>Ensure company policies and site procedures are followed by workers during the shift.</li><li>Coordinate with relevant stakeholders to minimize operational disruptions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Technical Skills:</strong><ul><li>Attendance management</li><li>Site &amp; workforce operations</li><li>Manpower coordination</li><li>Supplier coordination</li><li>Daily operational reporting</li><li>Issue handling &amp; escalation</li><li>Microsoft Office, especially Excel</li></ul></li><li><strong>Personal Competencies:</strong><ul><li>Communication skills</li><li>Problem-solving</li><li>Ability to work under pressure</li><li>Organization and follow-up</li><li>Conflict handling</li><li>Attention to detail</li><li>Accountability</li><li>Resilience</li></ul></li></ul>