Joomla Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Leverage your abilities and join the dynamic team of a leading company specializing in the Construction industry in <strong>Makkah, Saudi Arabia</strong>. <br>The <strong>Investment and Financial Analyst</strong> position entails supporting the company's financial planning, investment analysis, and decision-making processes. The role involves evaluating financial data, analyzing market trends, assessing investment opportunities, and preparing financial models to support the organization's operational and growth objectives, ensuring alignment with corporate financial strategies.<br><strong><strong>Key Accountabilities </strong></strong><br><ul><li>Analyze financial statements, investment opportunities, and market trends to support strategic decision-making</li><li>Build and maintain financial models to evaluate project feasibility, returns, and risks</li><li>Prepare investment memos, feasibility studies, and financial reports for management and stakeholders</li><li>Monitor and analyze company financial performance against budgets, forecasts, and KPIs</li><li>Conduct variance analysis and identify key drivers of financial performance</li><li>Support the preparation of annual budgets, forecasts, and long-term financial plans</li><li>Assist in evaluating potential mergers, acquisitions, joint ventures, and new business opportunities</li><li>Perform industry and competitor analysis to identify market trends and benchmarking data</li><li>Prepare presentations and dashboards for senior management and board meetings</li><li>Support treasury activities including cash flow forecasting and liquidity analysis as needed</li><li>Ensure compliance with financial regulations, internal policies, and accounting standards</li><li>Collaborate with accounting, project management, and operations teams to gather financial data</li><li>Participate in due diligence processes for new projects and investments</li><li>Develop and maintain financial databases and reporting systems</li><li>Assist in risk assessment related to financial and investment decisions</li></ul><strong><strong>Knowledge, Skills, and Experience</strong></strong><br><strong>We Are Looking For:</strong><br><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field</li><li>7 to 10 years of experience in financial analysis, investment analysis, or corporate finance</li><li>Experience in the Real Estate industry is required</li><li>Willingness to relocate to Saudi Arabia</li><li>IFRS knowledge is a plus</li><li>Strong knowledge of financial modeling, valuation techniques, and investment analysis</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint); ERP experience is a plus</li><li>Excellent analytical, communication, and problem-solving skills</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Responsible for end-to-end recruitment cycle (phone &amp; video screening, interviewing, selecting candidates).</li> <li>Partner with hiring managers to determine requirement hiring needs.&nbsp;</li> <li>Prepare job ads for open positions and posted jobs on our corporate website &amp; all recruitment channels and ensure all candidates' applications are maintained properly on the system while providing feedback in a timely manner.</li> <li>Search for potential candidates on internal &amp; external databases and screened resumes based on the role profile &amp; market candidate research for potential positions.</li> <li>Handles and support in the employee branding activities (Example; Employment fairs, Job Shadowing days, University Sessions…)</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor’s degree in business administration and psychology, preferrable Human Resources or a related field.</li> <li>0 to 1 of experience in HR, preferably in Talent Acquisition.</li> <li>Excellent verbal and written communication, analytical and presentation skills.</li> <li>Proficiency in Microsoft Office, including Word, Excel, and PowerPoint and Canva.</li> <li>Detail-oriented, well-organized, and capable of managing multiple tasks.&nbsp;</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Accountant <br> <br><strong>Job Objective</strong><br>Detail-oriented and accurate Accountant to manage the financial operations of our plasma donation centers. You will be responsible for maintaining accurate and complete financial records, ensuring compliance with relevant regulations, and providing clear financial insights to support operational decisions.<br><strong>Environment</strong><br>Internal: Accounting Team, Donor Center Teams, Management, etc..<br>External: Providers &amp; vendors.<br><strong>Key responsibility</strong><br> Maintain accurate and timely records of all financial transactions for multiple plasma donation centers.<br> Process donor compensation payments, ensuring accuracy and adherence to<br>established rates and regulations.<br> Reconcile bank statements and other financial accounts and identify and resolve discrepancies.<br> Analyze financial data and generate reports to provide insights into center performance, cost-effectiveness, and potential areas for improvement.<br> Prepper Income statement for donor center expenses.<br> Support with year-end Audit and monthly closing.<br> Monitor and settle donor center Petty cash.<br> Ensure compliance with all relevant financial regulations and reporting<br>requirements.<br> Work closely with center managers and other departments to address financial queries and provide guidance on financial aspects of operations.<br> Continuously review and improve internal financial processes for efficiency and accuracy.<br><strong>Academic experience required</strong><br> Bachelor's degree in Accounting or Finance required.<br><strong>Professional Experience Required</strong><br> Minimum 2 years of experience in accounting, ideally within the healthcare or nonprofit sector.<br> Strong understanding of Generally Accepted Accounting Principles (GAAP) and relevant financial regulations.<br><strong>Computing Skills</strong><br> Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).<br> Proficient in accounting software, including spreadsheet and financial analysis tools.<br><strong>Personal Skills</strong><br> Excellent attention to detail, accuracy, and organizational skills.<br> Strong analytical and problem-solving skills.<br> Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.<br> Ability to manage multiple priorities and deadlines in a fast-paced environment.<br><strong>Languages</strong><br> Good written and spoken English and Arabic.<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To design, implement, and oversee comprehensive Health, Safety, and Environmental strategies across all plasma donor centers, ensuring full regulatory compliance and managing risks.</p><p>Environment Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers) Internal: Center Management, Medical Staff, Quality Assurance, and HR. External : Government health and environmental regulatory bodies, waste management service providers, and external HSE auditors.</p><p>Key responsibility</p><ul><li>Develop, implement, and monitor HSE policies, procedures, and safety guidelines specifically tailored for plasma donor center operations.</li><li>Conduct regular risk assessments, safety audits, and inspections across all donor centers to identify hazards related to biomedical waste, infection control, and facility infrastructure.</li><li>Lead the investigation of workplace incidents, biological exposures, or near-misses, and develop effective Corrective and Preventive Action (CAPA) plans.</li><li>Oversee and enforce strict biological and medical waste management protocols in compliance with national environmental regulations.</li><li>Develop site-specific emergency response plans and conduct regular safety training and drills for all center staff to maintain a strong safety culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Academic experience required</strong></p><ul><li>Bachelor's degree in Occupational Health &amp; Safety, Environmental Engineering, Public Health, Science, or a related discipline.</li><li>Recognized professional HSE certifications.</li></ul><p><strong>Professional experience required</strong></p><ul><li>Minimum 5 7 years of progressive experience in HSE roles preferably in a healthcare, clinical, laboratory, or blood bank/plasma collection environment with a strong understanding of biomedical hazards.</li></ul><p><strong>Computing Skills</strong></p><ul><li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Experience using HSE management software or digital incident reporting tools is a plus.</li></ul><p><strong>Personal Skills</strong></p><ul><li>Strong leadership and influencing capabilities to drive safety compliance across diverse medical and non-medical teams.</li><li>Excellent analytical and problem-solving skills for conducting root-cause analyses.</li><li>Strong communication and reporting skills.</li><li>High attention to detail and a proactive approach for risk mitigation.</li></ul><p><strong>Languages</strong></p><ul><li>Fluent in Arabic.</li><li>Excellent command of written and spoken English.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Vendor Coordinator Intern (Hybrid) <strong>Job Description</strong> <p>As a Vendor Management Intern, you will support the Vendor Management team in recruiting, onboarding, and maintaining relationships with freelance linguists and language service providers. This internship offers hands-on exposure to the localization industry and the opportunity to develop skills in recruitment, communication, vendor coordination, and operations.</p><br> <p><strong>Responsibilities:</strong></p><br> <ul> <li> Assist in sourcing, screening, and recruiting freelance linguists and external vendors across different languages and specializations. </li> <li> Support the expansion and maintenance of multilingual vendor databases. </li> <li> Coordinate with the Project Management team regarding resource requests and vendor availability. </li> <li> Help assess vendor qualifications by coordinating test translations and collecting required documentation. </li> <li> Maintain accurate vendor records, profiles, and contracts in internal systems. </li> <li> Assist with vendor onboarding and ensure all required documents are completed. </li> <li> Support contract preparation and follow up on contract renewals when needed. </li> <li> Coordinate with the Finance team to assist with vendor payment tracking and documentation. </li> <li> Build and maintain positive relationships with vendors through timely communication and follow-ups. </li> <li> Conduct market research to identify new language professionals and industry trends. </li> <li> Provide administrative and operational support to the Vendor Management team as required. </li> </ul> <strong>Qualifications</strong> <ul> <li> Holding a&nbsp;Bachelor's degree in Languages, Translation, Linguistics, Business Administration, Human Resources, or a related field. </li> <li> Strong written and verbal communication skills in English. </li> <li> Excellent organizational and time management skills. </li> <li> Strong attention to detail and ability to manage multiple tasks. </li> <li> Good problem-solving and interpersonal skills. </li> <li> Proactive, eager to learn, and able to work in a fast-paced environment. </li> <li> Proficiency in Microsoft Office (Excel, Word, Outlook); experience with Google Workspace is a plus. </li> <li> Interest in the localization, translation, or language services industry is a plus.</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the role Lead, supervise, and monitor the finance service center reporting team Coach and develop team members, ensuring consistent performance and sharing knowledge Oversee preparation of monthly, quarterly, and annual group and financial reports Collaborate with auditors, other teams, and business stakeholders Ensure compliance with internal controls, company policies, and external regulations Identify automation opportunities (RPA, system enhancements) Participate in process improvement and automation initiatives Lead or support transitions and migrations into finance service center Participate in process improvement and automation initiatives "Your role is essential in ensuring accurate, efficient, and timely financial reporting, directly contributing to the team's overall success." Key Skills Analytical and solution-oriented, with a proactive approach to problem-solving Strong respect for deadlines and ability to work under pressure Clear and effective communication skills Well-organized, structured, and detail-focused Collaborative team player with a strong willingness to learn and grow To Succeed in This Role, You Will Need: Ideally, 5+ years of experience in accounting and finance A university degree in Accounting, Business, or Finance Strong command of English; a second language is a plus Proficiency in MS Office applications (Excel, Word, PowerPoint) Experience with ERP systems—SAP experience is a strong advantage. In Return, We Offer You: A diverse, inclusive, and collaborative work environment where you are valued, empowered, respected, and rewarded The satisfaction of contributing to an international market leader committed to sustainable productivity solutions A friendly, family-like culture with a flexible hybrid work policy A mindset of continuous improvement—our culture thrives on openness to feedback and change Support for your personal and professional growth through tailored learning opportunities, global career paths</span> </div>

Job Title: Software Engineer<br><br>About Our Company<br><br>our company is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, our company is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.<br><br>Job Description:<br><br>The Software Engineer designs, develops, and maintains scalable, secure, and high-quality software solutions across backend and frontend components. This role collaborates closely with cross-functional teams to deliver reliable applications, support cloud deployment, and continuously improve performance, quality, and operational stability.<br><br>Responsibilities:<br><br> Design, develop, and maintain scalable software solutions across backend and frontend components Build and consume APIs and services using modern programming languages and frameworks Collaborate with product managers, designers, and engineers to translate requirements into technical solutions Write clean, maintainable, and well-tested code following engineering best practices Optimize application performance, security, and reliability Participate in code reviews, testing, and continuous improvement initiatives Support deployment, monitoring, and troubleshooting of applications in cloud environments Contribute to documentation, technical standards, and knowledge sharing within the team<br><br>Requirements<br><br>Qualifications:<br><br> Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 4+ years of experience in software development (frontend, backend, or full stack) Outstanding English communication, both verbal and non-verbal Proficiency in at least one backend language (e.g., Python, Type Script, Go) and modern frontend frameworks Experience with RESTful APIs and database technologies (SQL and/or NoSQL) Familiarity with cloud platforms (Azure or AWS) and CI/CD pipelines Understanding of version control systems (Git) and collaborative development workflows Knowledge of testing practices, software design principles, and security fundamentals Strong problem-solving skills, communication abilities, and a collaborative mindset<br><br>Fluency in English is a must.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a senior-level Fixed Go‑to‑Market Project Lead to own the end‑to‑end planning, prioritisation and market execution of the Consumer Fixed portfolio. This role sits at the intersection of Product, Commercial, Technology and Operations, ensuring that demand is aligned, delivery is realistic, and launches are executed with pace, quality and clear accountability. The role brings together portfolio planning, roadmap orchestration and go‑to‑market execution into one coherent operating model, enabling predictable delivery and strong customer outcomes.<br><br><br><b>What you’ll do</b> <br>Own the Consumer Fixed planning cycle, maintaining a single, transparent view of demand, priorities and delivery across propositions, products and in‑life changes.Orchestrate quarterly and long‑range Fixed roadmaps, ensuring priorities are sequenced, achievable and aligned to delivery capacity and dependencies.Lead demand, prioritisation and planning governance, facilitating prioritisation forums, roadmap reviews and go/no‑go decisions.Enable a continuous and prioritised flow of work from Product and Proposition teams into Agile delivery through close collaboration with Product Owners, Release Train Engineers and Scrum Masters.Own the Consumer Fixed go‑to‑market plan, coordinating launches and in‑life changes to ensure delivery readiness, operational alignment and high‑quality market execution.Act as the primary escalation point for planning, delivery and go‑to‑market risks, proactively identifying constraints and driving timely resolution.Plan and coordinate in‑life changes including pricing, promotions, migrations and operational updates, ensuring safe and effective execution.Own post‑launch monitoring and delivery assurance, tracking outcomes against plan and driving corrective actions where required.Define and embed planning, delivery and go‑to‑market ways of working that support Agile and SAFe execution, creating a consistent operating rhythm across teams.<br><br><br><b>Who you are</b> <br>A 5+ years of experience in portfolio, programme or go‑to‑market professional with a strong track record in complex, matrixed environments.Comfortable working within Agile and SAFe delivery models, with hands‑on experience partnering with Product Owners, Release Train Engineers and Scrum Masters.Skilled at coordinating across Product, Commercial, Technology and Operations to manage dependencies and resolve delivery challenges.Experienced in governance, prioritisation and decision‑making forums, with the confidence to escalate and influence at senior levels.Structured, outcomes‑focused and detail‑aware, with a strong commitment to execution quality and predictability.Degree‑qualified in Business, Technology, Strategy or a related discipline, or able to demonstrate equivalent practical experience.<br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>The opportunity to shape and influence the Consumer Fixed portfolio at scale within a leading global organisation.Exposure to senior stakeholders across Product, Commercial, Technology and Operations.A role with clear ownership, visibility and impact on customer and business outcomes.An environment that values collaboration, continuous improvement and delivery excellence.<br><br><br><b>What skills you will learn</b> <br>Advanced portfolio and demand planning in large‑scale Agile and SAFe environments.End‑to‑end go‑to‑market orchestration grounded in delivery readiness and operational alignment.Senior‑level governance, prioritisation and decision facilitation.Risk, dependency and delivery assurance management across complex value chains.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Wego<p>Wego is a multi-brand travel technology company operating across multiple global location with a focus on being the largest Travel brand in the MENA region. Our brands — Wego, WegoPro, ShopCash, and WegoBeds — serve millions of travelers and corporate customers across the region. We are a fast-moving, technology-first business where HR is expected to be a genuine strategic partner, not a back-office function.</p><br><br>The Role<p>We are looking for a Senior HR Business Partner to own the full HR function for our Cairo office. This is a senior individual contributor role — you will be the definitive people lead for Egypt, responsible for everything from day-to-day HR operations and compliance, through to strategic business partnering with local leaders and management teams.</p><br><br><p>This is not a coordinator role. We expect you to walk into a room with a leader who is about to make a people decision, challenge them if needed, and walk out with a better outcome. You will be the person Egypt leaders call when things get complicated — not when they need paperwork signed.</p><br><br><p>You will also be expected to work with AI tools and help shape how the People function modernises. Comfort with technology and a genuine curiosity about how AI can improve HR delivery are non-negotiable.</p><br><br>What You Will OwnHR Operations &amp; Compliance<p><span>• </span>Own end-to-end HR lifecycle for Egypt: onboarding, offboarding, contracts, documentation, and employee records.<br><span>• </span>Ensure all HR processes and employee documentation are compliant, audit-ready, and consistently maintained.<br><span>• </span>Manage employee relations cases with sound judgement, confidentiality, and defensible documentation.<br><span>• </span>Keep Wego fully compliant with Egyptian labour law, staying ahead of regulatory changes and flagging risks early.</p><br><br>Business Partnership &amp; Leadership Influence<p><span>• </span>Build trusted relationships with Egypt-based leaders and managers — position yourself as a go-to partner on people decisions, not just an approver.<br><span>• </span>Lead complex stakeholder conversations end-to-end: problem framing, options, decision, and follow-through.<br><span>• </span>Challenge leaders constructively on process, fairness, and risk — with confidence and diplomacy.<br><span>• </span>Proactively identify people risks before they escalate, present clear options and recommendations, and drive resolution.</p><br><br>Performance &amp; Employee Relations<p><span>• </span>Coach managers to handle performance conversations and people issues earlier and more effectively.<br><span>• </span>Drive consistency in how performance conversations and disciplinary actions are managed across teams.<br><span>• </span>Build and improve simple prevention mechanisms — checklists, manager guidance, templates — that reduce recurring issues.</p><br><br>Egypt Market Intelligence<p><span>• </span>Maintain strong working knowledge of Egypt market pay and benefits practices, especially in tech and digital.<br><span>• </span>Provide data-backed input to the Global People team and TA on offer competitiveness, benefits expectations, and talent market context.<br><span>• </span>Translate market intelligence into clear implications for Wego — not just a summary of what others do.</p><br><br>People Data &amp; Insights<p><span>• </span>Use HR data to identify themes and risks and translate them into concrete actions with clear owners.<br><span>• </span>Produce quarterly people insights: what is happening, why it matters, what we are doing about it.<br><span>• </span>Hold yourself accountable to follow-through — insight without action is not enough.</p><br><br>AI &amp; Technology Adoption<p><span>• </span>Actively use and champion AI tools in HR workflows — from document generation and policy review through to data analysis and reporting.<br><span>• </span>Partner with the People Operations and TA teams to identify and implement AI-driven process improvements in the Egypt context.<br><span>• </span>Demonstrate digital fluency: you should be comfortable adopting new tools quickly and helping others do the same.</p><br><br>Who You Are<p>We are looking for a proven HR generalist who has operated at HRBP level — someone who has earned the trust of business leaders, not just managed processes for them.</p><br><br>You will have:<p><span>• </span>6+ years of progressive HR experience, with at least 2–3 years operating as an HRBP or senior HR generalist partnering directly with business leaders.<br><span>• </span>Full-cycle HR operations experience: you know how to run a compliant, well-controlled HR function from end to end.<br><span>• </span>Strong grasp of Egyptian labour law and regulatory requirements — you stay ahead of changes and translate them into practical action.<br><span>• </span>Experience in a technology, digital, or fast-growth company environment; understanding of the pace and ambiguity that comes with it.<br><span>• </span>Hands-on experience with ER and performance management, including handling complex or sensitive cases.<br><span>• </span>Data literacy: you can work with HR data, identify trends, and present insights clearly to a non-HR audience.<br><span>• </span>Genuine comfort with AI and technology tools — you adopt new platforms quickly and are curious about how AI can improve HR delivery.</p><br><br>You will stand out if you:<p><span>• </span>Have experience in a multi-country or regional HR environment, partnering with a global People team.<br><span>• </span>Have previously piloted or implemented AI or automation tools in an HR context.<br><span>• </span>Have demonstrable examples of changing how a leader behaved — not just advising them, but actually shifting an outcome.<br><span>• </span>Have built or contributed to an HR function that grew significantly in headcount or complexity during your tenure.</p><br><br>How We Work<p>Wego People operates as a lean, high-impact team. We expect every member to own their domain, surface issues early, and solve problems without waiting to be told. You will have a high degree of autonomy in how you run the Egypt HR function, and equally high accountability for the outcomes.</p><br><br><p>We use AI tools in our day-to-day work — for drafting, analysis, policy review, and process improvement. We expect you to be a practitioner of this, not just an observer.</p><br><br><p>Egypt is an important and growing part of the Wego footprint. This role has real visibility with global People leadership and the opportunity to shape how HR operates in the market.</p><br><br> <br><br> </div>

<p>Enterprise Technology Solutions is seeking an experienced <strong>Supply Chain Manager</strong> to lead and manage the company's supply chain operations within the IT System Integration industry.</p><p>The successful candidate will be responsible for ensuring the efficient flow of IT equipment and materials from suppliers to the company and ultimately to project sites. This includes overseeing procurement, supplier and distributor management, inventory, warehouse coordination, logistics, and project supply requirements while ensuring cost efficiency and timely delivery.</p><p><strong>Requirements</strong></p><p>Key Responsibilities:</p><p></p><ul><li><p> Manage end-to-end supply chain, procurement, inventory, and logistics operations.</p></li><li><p> Manage relationships with suppliers, vendors, and distributors.</p></li><li><p> Lead sourcing, purchasing, negotiations, and supplier selection.</p></li><li><p> Ensure timely availability and delivery of IT equipment for projects.</p></li><li><p> Monitor inventory levels, stock movement, and warehouse operations.</p></li><li><p> Coordinate with Sales, Presales, Projects, Finance, and Warehouse teams.</p></li><li><p> Identify supply risks and ensure timely resolution.</p></li><li><p> Develop and improve supply chain processes, policies, and KPIs.</p></li><li><p> Drive cost optimization and operational efficiency.</p></li><li><p> Lead and manage the Supply Chain team.</p></li></ul><p></p><p></p>

Location: Nasr City, Cairo Employment Type: Part-time Compensation: Hourly Based Training Mode: On-site / Offline Job Description Nexa School is looking for a passionate and experienced Chinese Language Instructor to join our training team and deliver engaging Chinese language programs to students of different levels. The ideal candidate should have strong proficiency in Chinese and the ability to deliver interactive and practical lessons focused on developing students' speaking, listening, reading, and writing skills. Key Responsibilities Deliver engaging and interactive Chinese language sessions. Prepare educational activities, exercises, and learning materials. Develop students' speaking, listening, reading, and writing skills. Monitor students' progress and provide constructive feedback. Use modern and interactive teaching methods. Create a positive and motivating learning environment. Collaborate with the Nexa School team to enhance the learning experience. Requirements Advanced proficiency in Chinese; HSK 5 or above is preferred. Bachelor's degree in Chinese Language, Languages & Translation, Education, or a related field. Previous experience teaching Chinese is preferred. Excellent communication and presentation skills. Ability to work with students of different ages and proficiency levels. Strong commitment and ability to work as part of a team. Based in Cairo, preferably near Nasr City. What We Offer A professional and innovative educational environment. Flexible training schedule based on class availability. Opportunity to work with a technology-focused educational institution. Hourly-based compensation.

Are you an experienced R&D leader with a passion for transforming innovative ideas into commercially successful technologies? Join VALORIZEN and lead multidisciplinary research projects that drive sustainable innovation, bridge the gap between science and industry, and create real-world impact. VALORIZEN is a research and innovation center that develops, scales up and commercializes technologies to valorize sustainable materials. VALORIZEN is the research arm and a wholly owned subsidiary of United Kingdom-based Scaleup Innovations Holdings Limited. Our center is currently working on piloting and commercializing the world’s first textile fibers and reinforcements extracted from the byproducts of pruning of date palms, known as Palm Fil. We have several regional partners who are committed to licensing our new technology and bringing it to the market as soon as possible. We are now looking for new skillful colleagues. What you will do:Lead R&D projects from lab to pilot plant. Manage research team and project timelines. Develop new bio-based products and processes. Coordinate pilot-scale validation and technology scale-up. Collaborate with universities, research institutes and industrial partners. Support patent development and scientific publications. Contribute technical input to funding proposals and innovation projects. commercialization background We hope you bring:5–10 years of relevant experience R&D management and innovation project execution Technology commercialization and market deployment Research-industry collaborations and partnership management Business development, strategic planning, and growth initiatives Identifying and developing new commercial opportunities, partnerships, and revenue streams Experience building go-to-market strategies for new technologies, products, or ventures Managing cross-functional projects from research through pilot, scale-up, and commercialization Stakeholder engagement across academia, industry, government, and funding organizations Experience securing and managing grants (EU, Horizon Europe, UNDP, GIZ, etc.) Startup, venture-building, or innovation ecosystem experience Background in circular economy, biomaterials, sustainable materials, or industrial biotechnology Experience supporting fundraising, investor relations, or strategic partnership We also appreciate Strategic thinking Problem-solving Project management Team collaboration Proactive mindset We offer you: Meaningful work with a purpose-driven innovation. A front-row seat in building new ventures from world-first technologies. Flexible and welcoming work environment. Learning culture. Competitive salary. Education• MSc or PhD preferred• Chemical Engineering, Materials Science, Biotechnology, Industrial Engineering, Environmental Engineering, or related field<br>Sound good? If you think you could be our next new team member, please sent your CV to Info@valorizen.com. We will start interviews immediately.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB DETAILS:</strong></p><br><p>Position Title: Security Engineer</p><br><p>Reports to:&nbsp;Information Security and Risk Manager</p><br><p>Business Line/ Department: Information Security</p><br><p><strong>3. JOB PURPOSE: </strong></p><br><p>&nbsp;The Job Holder is Responsible to. Designs, implements, and maintains cybersecurity controls and technologies across the IT environment, ensuring technical security measures are robust, current, and aligned with NCA and internal security policies.</p><br><p><strong>4. Job Deliverables - Accountability</strong></p><br><p><strong>Description</strong></p><br><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deliverables</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security architecture designs &amp; system diagrams (network, IAM, security controls) .</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Risk assessment &amp; vulnerability reports (risk register, threat analysis).</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security monitoring dashboards &amp; SIEM reports (threat detection, events, alerts) .</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Incident response artifacts (logs, RCA reports, response playbooks).</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security configuration &amp; hardening outputs (policies, access controls, system configs) .</p><br><p>­&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compliance &amp; audit documentation (control evidence, regulatory alignment.</p><br><p><strong>Description</strong></p><br><p><strong>Security Control Implementation</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and implement cybersecurity controls: firewalls, EDR, DLP, PAM, email security, and WAF.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Harden infrastructure, endpoints, and applications in line with security baselines.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage vulnerability scanning and coordinate remediation with IT teams.</p><br><p><strong>Identity &amp; Access Management</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer Identity and Access Management (IAM) controls including Privileged Access Management (PAM).</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage MFA, Conditional Access, and Zero Trust access policies.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct access reviews and enforce least privilege principles.</p><br> </div>

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company provides an end-to-end customer-focused journey that combines expert industry advice with statistics, technology, and a bundle of value-added services. Through real-time information and specialized technology applications, RED helps clients make faster, easier, and well-informed decisions. RED collaborates with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description The Broker Sales Associate is a full-time, on-site role based in Qesm Heliopolis. The role involves supporting clients through the entire real estate transaction process, from initial consultation to closing. Day-to-day responsibilities include prospecting and qualifying leads, presenting property options, conducting property tours, and advising clients on market conditions and pricing. The Broker Sales Associate will prepare and review offers, coordinate with developers and internal teams, and handle negotiations to achieve favorable terms. The role also includes maintaining accurate records in CRM systems, staying updated on inventory and market trends, and delivering a high standard of customer service aligned with RED’s data-driven and technology-enabled model.<br>Qualifications<br> Strong Brokerage and Real Estate skills with experience in residential and/or commercial properties. Proven Sales skills, including lead generation, pipeline management, and deal closing. Effective Negotiation skills with the ability to secure mutually beneficial agreements. Commercial Real Estate knowledge and familiarity with local market dynamics is an advantage. Strong client-facing communication and interpersonal skills, with a customer-focused mindset. Ability to work on-site in Qesm Heliopolis and collaborate with cross-functional teams. Comfort with using CRM tools, data, and technology to support sales activities and decision-making. Relevant educational background in Business, Real Estate, Marketing, or a related field preferred. Prior experience in real estate brokerage or property sales, ideally with major developers, is a plus.

<p>Bachelor's degree</p><p>Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</p><p>Speak, write, and read fluently in English</p><p>Work flexible schedules/shifts/areas, including weekends, nights, and/or holiday</p><p>Experience that includes strong analytical skills, attention to detail, and effective communication abilities</p><p>Prior training, teaching or presentation experience</p><p>Prior content creation experience</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>Job Purpose: Manage front-desk operations, greet visitors, handle incoming calls, and provide administrative support to ensure smooth office operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: Bachelor s degree or equivalent. 1 3 years of experience in reception or administrative support. Strong communication and customer service skills. Proficiency in MS Word, Excel, and Outlook. Professional appearance and ability to manage multiple tasks efficiently</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Responsibilities</strong><ul><li><p>Recording daily transactions (AR, AP, and GL)</p><br></li><li><p>Assisting in monthly reconciliations</p><br></li><li><p>Assisting in monthly closing</p><br></li></ul><strong>Qualifications and Requirements</strong><ul><li><p>Bachelor's degree in Accounting</p><br></li><li><p>GPA: An equivalent of “good” at minimum is an added value</p><br></li><li><p>Good command of MS Office, especially Excel and Word</p><br></li><li><p>Full-time availability for a challenging 8–12-week internship</p><br></li><li><p>Very good command in English</p><br></li><li><p>Drive and persistence</p><br></li></ul> <br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced senior DevOps engineer to join our Tools & Deployment Centre of Excellence. In this role, you will support the design, integration, deployment and operation of modern cloud-native platforms serving multiple Vodafone markets globally. The successful candidate will contribute to delivering secure, scalable and production-ready solutions across private cloud environments, with a strong focus on Kubernetes, containerisation technologies and DevOps practices. This opportunity is ideally suited to an individual with experience in system integration, platform operations, service management and cloud-native application delivery.</p> <h4>What you’ll do</h4> <ul> <li>Lead the integration, implementation and support of DevOps tools and platform services.</li> <li>Manage Kubernetes, Docker and API management platform integrations within enterprise environments.</li> <li>Take ownership of platform migrations, upgrades and release deployments.</li> <li>Monitor and maintain application and infrastructure availability across UNIX/Linux and Windows environments.</li> <li>Ensure incidents and service requests are resolved within agreed service level commitments.</li> <li>Prioritise and manage multiple operational cases simultaneously while maintaining service quality.</li> <li>Perform technical troubleshooting and root cause analysis for complex platform and infrastructure issues.</li> <li>Support database-related investigations and issue resolution.</li> <li>Collaborate with vendors and internal stakeholders where required to support service delivery.</li> <li>Maintain and continuously improve technical documentation, knowledge repositories and operational procedures.</li> <li>Contribute to service management activities and platform lifecycle management.</li> <li>Ensure technical solutions are well-documented, practical and aligned with operational requirements.</li> </ul> <h4>Who you are</h4> <ul> <li>Experience with Kubernetes and container orchestration technologies.</li> <li>Strong knowledge of Docker and cloud-native application deployment practices.</li> <li>Experience working with Kafka and microservices-based architectures.</li> <li>Knowledge of database technologies including PostgreSQL, DynamoDB and Cassandra.</li> <li>Experience with one or more programming languages such as Python, Ruby or Go.</li> <li>Understanding of UNIX/Linux administration and platform operations.</li> <li>Knowledge of IT infrastructure technologies including DNS, Proxy and connectivity concepts.</li> <li>Experience in system integration, deployment and operational support environments.</li> <li>Familiarity with cloud technologies; AWS experience is advantageous.</li> <li>Exposure to Redshift is beneficial.</li> <li>Understanding of software or web development concepts is considered an advantage.</li> <li>Knowledge of Remedy and ITIL service management practices is desirable.</li> <li>Strong analytical, troubleshooting and problem-solving capabilities.</li> <li>Ability to manage priorities effectively in a dynamic operational environment.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on global-scale platforms supporting Vodafone markets worldwide.</li> <li>Exposure to enterprise Kubernetes and container platform environments.</li> <li>Involvement in modern DevOps, cloud-native and automation initiatives.</li> <li>Collaboration with international teams and technology specialists.</li> <li>Opportunity to contribute to platform innovation, service reliability and operational excellence.</li> <li>Experience working with mission-critical applications and large-scale infrastructure environments.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced Kubernetes platform operations and administration.</li> <li>Enterprise DevOps and release management practices.</li> <li>Cloud-native application deployment and lifecycle management.</li> <li>Large-scale incident management and service reliability engineering concepts.</li> <li>Infrastructure automation, platform optimisation and operational governance.</li> <li>Cross-functional stakeholder collaboration within global technology environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p>We manufacture and supply reliable, high-quality medicines and vaccines to meet patients needs and drive our performance.Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients Validation Manager You will lead validation activities that ensure safe, compliant, and reliable manufacturing systems. You will work closely with engineering, quality, operations, and external suppliers to plan and deliver qualification and validation projects. We value practical problem-solving, clear communication, and a focus on continuous improvement. This role will help you grow technically and as a leader while contributing to GSK s mission of uniting science, technology and talent to get ahead of disease together. Responsibilities: This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><ul><li>Lead planning, execution and closure of equipment, process, and computer system validations to meet regulatory and quality expectations.</li><li>Prepare validation plans, protocols, reports, and risk assessments that are clear, inspection-ready and evidence-based.</li><li>Coordinate cross-functional teams (engineering, quality, production, IT) and external vendors to deliver validation deliverables on time.</li><li>Maintain and improve validation lifecycle documentation, change control impact assessments and re-validation strategies.</li><li>Support root cause investigations and corrective/preventive actions when validation deviations occur.</li><li>Train and coach site staff on validation principles, data integrity and inspection readiness.</li></ul><p>Why you? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><ul><li>Bachelor s degree in Engineering, Pharmacy, Science or a related technical discipline.</li><li>Minimum 5 years experience in validation within a regulated manufacturing environment.</li><li>Practical knowledge of equipment, process and/or computerized system validation principles.</li><li>Experience writing and reviewing validation plans, protocols and reports.</li><li>Strong stakeholder management and teamwork skills in cross-functional or matrix settings.</li><li>Fluent English communication skills, both written and verbal.</li></ul><p>Preferred Qualification: If you have the following characteristics, it would be a plus:</p><ul><li>Experience with pharmaceutical manufacturing operations in sterile or aseptic environments.</li><li>Familiarity with regulatory expectations for data integrity and computerized system validation (CSV).</li><li>Certification or training in validation, quality, or risk management methodologies.</li><li>Hands-on experience with commissioning and qualification of process equipment or automated systems.</li><li>Experience with project management tools and techniques.</li><li>Prior experience working with external vendors and supplier qualification.</li></ul><p>Working arrangement This role is on-site at our Egypt location. You will work closely with site teams and occasional travel to supplier or other sites may be required</p><p>What we offer You will join a team where your technical expertise directly supports patient safety and product quality. You will get opportunities to stretch your skills, lead important projects, and learn from experienced colleagues. We welcome candidates from different backgrounds and are committed to inclusion. If you are ready to make an impact and grow with us, please apply. We look forward to hearing from you.</p><p>Skills</p><ul><li>Business Acumen</li><li>Internal Control Reviews</li><li>Problem Solving</li><li>Project Management</li><li>Risk Management</li></ul><p>Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering, Pharmacy, Science or a related technical discipline.</li><li>Minimum 5 years experience in validation within a regulated manufacturing environment.</li><li>Practical knowledge of equipment, process and/or computerized system validation principles.</li><li>Experience writing and reviewing validation plans, protocols and reports.</li><li>Strong stakeholder management and teamwork skills in cross-functional or matrix settings.</li><li>Fluent English communication skills, both written and verbal.</li></ul><p>Preferred Qualification:</p><ul><li>Experience with pharmaceutical manufacturing operations in sterile or aseptic environments.</li><li>Familiarity with regulatory expectations for data integrity and computerized system validation (CSV).</li><li>Certification or training in validation, quality, or risk management methodologies.</li><li>Hands-on experience with commissioning and qualification of process equipment or automated systems.</li><li>Experience with project management tools and techniques.</li><li>Prior experience working with external vendors and supplier qualification.</li></ul>

The Role:We're looking for a Technical Support & Service Operations Engineer to join our Technology team. This role is primarily focused on providing excellent technical support to colleagues across the business while also helping manage incidents and improve our IT service operations. You'll be the go-to person for resolving technology issues, supporting our users, and helping ensure our services remain stable and reliable. This is an ideal opportunity for someone who enjoys hands-on technical support but is also interested in learning and developing skills in Incident and Problem Management within an ITIL environment.<br>What You'll Be Doing<br>Technical Support Provide day-to-day support for laptops, desktops, mobile devices and business applications. Troubleshoot hardware, software and access-related issues. Support Windows and mac OS devices. Manage user accounts and access through Microsoft 365 and Azure AD (Entra ID). Support Microsoft Teams. Provision equipment for new starters and manage leavers' access. Support device management through Microsoft Intune and Jamf. Create and maintain support documentation and knowledge articles.<br>Incident & Service Operations Manage and coordinate incidents through to resolution. Ensure tickets are logged, prioritized and updated correctly. Monitor support queues and help meet service level targets. Support Major Incident activities when required. Work closely with technical teams and third-party suppliers to resolve issues. Assist with Root Cause Analysis for recurring or high-impact incidents. Identify trends and opportunities to improve service reliability. Help maintain accurate records within Jira Service Management and Confluence.<br>What We're Looking For:A passion for helping people and solving technical problems. Strong communication and customer service skills. Ability to stay calm under pressure and manage multiple priorities. A proactive approach and willingness to take ownership of issues. Interest in IT Service Management and continuous improvement. Team player with a positive and collaborative attitude.<br>Skills & Experience<br>Essential2-4 years of experience in a Technical Support, Service Desk or IT Operations role. Experience supporting Windows and mac OS devices. Knowledge of Microsoft 365 administration. Experience with Azure Active Directory (Entra ID). Familiarity with Intune and/or Jamf. Experience using ticketing systems such as Jira Service Management. Strong troubleshooting and problem-solving skills. Excellent written and verbal communication skills.<br>Desirable Experience working in a fintech, banking or regulated environment. Understanding of ITIL principles and Incident Management processes. Experience participating in Major Incident or Problem Management activities. ITIL Foundation certification. Experience with Atlassian tools including Jira and Confluence.<br>Why Join Us? You'll play a key role in supporting our people and services while helping to build a scalable and mature support function. This is a fantastic opportunity to gain exposure to both technical support and IT service management within a fast-growing fintech business.