Jobs For Faculty Of Commerce Graduates English in Egypt

MASS HIRING | RECRUITERS WANTED! ????Are you passionate about Recruitment and looking to start or grow your career in Talent Acquisition? We’re hiring multiple Recruiters to join our team! ????✨What we’re looking for:???? No previous recruitment experience required???? Strong knowledge and understanding of the recruitment process???? Previous Customer Service experience is a must???? English level: B1 or above???? Excellent communication and interpersonal skills???? Strong organizational skills and attention to detail???? Positive attitude and willingness to learn What we offer:✨ Social Insurance✨ Life Insurance✨ Medical Insurance✨ Transportation provided to designated meeting points✨ Career growth opportunities✨ Multiple vacancies available — Mass Hiring!???? Interested in joining our Recruitment team? Apply now or send us your CV!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>​Sales​ <br></span><p>Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.</p><br><br><br>About the role <br><p>Dive into the heart of commerce as our new Trade Marketing Manager at Reckitt, where you'll take the lead in creating impactful strategies that boost our sales and market presence. With you on our team, our leading brands will shine in stores, engaging our customers and driving demand. Your expertise with the 4Ps will carve out innovative paths for our category strategies, embodying the brand vision within marketplaces. This is your chance to shape market trends, become a brand envoy in our partner stores, and set the stage for others to bring your strategies to life.</p><br><br><br>Your responsibilities <br><ul> <li>Collaborate with sales and marketing to bring life to our go-to-market plans, product launches, in-store executions, and promotional activities.</li> <li>Use commercial and marketing data to shape decisions and build compelling sales narratives, enhancing brand engagement and customer plans.</li> <li>Prepare Category-Channel files, Promotion consumption files by month and quarter for analyzing Category growth. Category-sales forecast vs actual numbers for regular and promotion stocks.</li> <li>Communication and timely execution of all central/local promotions to all gulf markets by coordinating with the brand team, supply chain and logistics.</li> <li>Analyze Market Share by Sales Channels (ModernTrade) as per Ac Nielsen data, and EPOS to highlight distribution gaps in respective channels, analyze competition.</li> <li>Understanding Presence and Placement guideline for overall category and build Planograms at a store/ channel level.</li> <li>Provide support in Demand Planning streams for upcoming months, in line with liquidation plans for each region/ channel. SKU rationalization and Baseline reviews with control on over stocks, residuals and SLOBS</li> <li>Define and deploy channel activation program based on identified Physical Availability KPI targets.</li> <li>Monitor and track POSM spend, provide suggestive action on optimizing spends. Raise PO and track payments</li> </ul><br><br>The experience we're looking for <br><ul> <li>Strong understanding of the criticality of 4P planning and performance.</li> <li>Effective monitoring of the Activations and Deployment plan, reporting variances and suggesting corrective action required.</li> <li>Tracking of Big Bet deliverables, in store executions and monitoring the impact of these on overall brands/ segments (IMS, Shares, Sell out).</li> <li>Conduct market visits and retail audits to understand market conditions, brand positioning, competitor activity and identify issues and opportunities to monitor and suggest merchandising equipment.</li> <li>Minimum bachelor’s degree level ideally in a business-related subject - from a recognized University</li> <li>Minimum 5 years FMCG experience in Sales/ Trade Marketing/ Marketing/ Operations and Key Account Management</li> </ul><br><br>The skills for success <br><p>Trade Marketing, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&amp;L Management, Strategy Execution, Operational Excellence.</p><br><br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>The Trade Sales Manager is a key, value-driving role within our Services salesforce, responsible for originating, structuring, and leading deals within Trade and Working Capital Solutions. This individual brings product knowledge and technical experience to drive business growth across Corporate (Global Subsidiaries and Local) and Public Sector client segments. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests. This role is pivotal in leading a portfolio of clients and their associated deals, working in alignment with Product Managers, Global Solutions Sales, and Coverage partners to deliver on strategic business goals</p><br><p><b>Key Responsibilities:</b></p><br><p><b>I. Business Development &amp; Client Relationship Management</b></p><br><ul><li>Originate new business and deepen existing client relationships to grow portfolio revenues, profitability, and asset levels.</li><li>Develop and execute a strategic sales plan for the assigned client portfolio, identifying and pursuing new opportunities in coordination with Relationship Management teams.</li><li>Act as the primary subject matter expert on all trade-related matters, providing expert advice and building deep, trust-based relationships with key client decision-makers.</li><li>Keep abreast of client needs, industry trends, and market intelligence to inform new product development and enhance our competitive position.</li></ul><p><b>II. Deal Structuring &amp; Negotiation</b></p><br><ul><li>Own the full deal lifecycle, from initial client engagement and needs analysis through to structuring, internal approval, and successful execution.</li><li>Structure and present tailored trade and working capital solutions, including Supply Chain Finance, Receivables Financing, and other structured trade products, that address complex client requirements.</li><li>Conduct in-depth analysis of client financial statements, business models, and risk profiles to build a strong business case and inform deal structuring.</li><li>Prepare, present, and defend credit applications and transaction proposals before internal risk and product approval committees.</li><li>Lead the negotiation of term sheets and review legal documentation to ensure alignment with agreed-upon business terms.</li></ul><p><b>III. Execution &amp; Portfolio Oversight</b></p><br><ul><li>Ensure all transactions and portfolio activities adhere to the highest standards of risk, control, and compliance.</li><li>Coordinate with Regional/Global Trade teams, Operations, and Middle Office to ensure seamless service delivery and excellent client experience.</li><li>Provide training and product updates to the broader Services and Banking salesforce to elevate the team's collective trade expertise.</li><li>Monitor and provide continuous feedback on ongoing initiatives, taking full ownership of project deliverables and follow-ups.</li></ul><p><b>Development Value:</b></p><br><ul><li>Expands advanced sales, negotiation, and structuring skills.</li><li>Exposure to budget management, revenue forecasting, and P&amp;L responsibility.</li><li>Builds a strong internal network by interfacing with back, middle, and front-office teams.</li><li>Deepens market/economic knowledge and expertise across multiple industries.</li><li>Gains experience with cross-border booking vehicles and the bank's global network.</li><li>Enhances credit, risk analysis, and financial structuring capabilities.</li></ul><p><b>Qualifications:</b></p><br><ul><li>Minimum 3-5 years of relevant experience in banking, preferable in Trade.</li><li>Expertise in a range of Trade and Working Capital solutions (e.g., Supply Chain Finance, Receivables Financing, Structured Trade Finance).</li><li>Excellent written and spoken English and Arabic are required for client communication. French is a plus.</li><li>Proven experience in a client-focused environment.</li></ul><p><b>Education:</b></p><br><ul><li>University degree (BA/BSc required; MBA or higher is a benefit).</li><li>Formal credit training (e.g., Certified Credit Analyst) is strongly preferred.</li></ul><p><b>Competencies:</b></p><br><ul><li><b>Ownership &amp; Execution:</b> A proven ability to originate, structure, obtain necessary approvals, and execute solutions for clients.</li><li><b>Innovative &amp; Creative:</b> Thinks 'out-of-the-box' to find client and internal solutions.</li><li><b>Leadership &amp; Influence:</b> Excellent leadership, communication, and presentation skills with the ability to successfully interact with senior internal and external stakeholders.</li><li><b>Resilience:</b> Ability to work effectively under pressure, meet tight deadlines, and manage complex projects.</li><li><b>Teamwork:</b> Ability to work in a matrix organization and build strong peer relationships.</li><li><b>Organizational Skills:</b> Highly organized and focused on delivering on initiatives and projects.</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Institutional Product Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

Job Opportunity: Experienced English Teacher (Grades 5 & 6) – Immediate Hire<br>We are seeking a highly experienced and passionate English Teacher to join our dedicated academic team in Zamalek, Cairo for immediate start. The selected candidate will teach Grades 5 and 6, fostering language mastery, critical thinking, and a love for reading and writing.<br>Role Overview<br>Position: English Teacher (Grades 5 & 6) Location: Zamalek, Cairo Start Date: Immediate Employment Type: Full-time<br>Key Responsibilities<br>- Deliver engaging, student-centered English lessons focusing on reading, writing, grammar, vocabulary, and speaking skills.- Design comprehensive lesson plans, differentiated instructional materials, and ongoing assessments.- Maintain an encouraging, well-managed classroom environment that supports student achievement.- Track academic progress and communicate effectively with department leaders and parents.<br>Candidate Requirements<br>- Bachelor’s degree in English Literature, Linguistics, Education, or a related discipline. Extensive, proven teaching experience in upper primary / lower middle school (Grades 5 and 6).- Native-level or near-native fluency in English with exceptional communication skills. Strong classroom management and modern pedagogical skills.<br>How to Apply<br>Qualified candidates ready for an immediate start are requested to send their updated CV via Whats App to 01149409126 with the message subject: "Experienced English Teacher - Zamalek".

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Westview International Language School is seeking a dedicated and experienced American Diploma English Teacher to join our educational team.<br> This role involves delivering high-quality instruction aligned with the American Diploma curriculum to support students’ academic achievement and personal growth.<br> Key Responsibilities: Plan and deliver engaging and effective English language lessons following the American Diploma standards.<br> Develop lesson plans and instructional materials that meet curriculum objectives and cater to various learning styles.<br> Assess and evaluate student performance regularly through tests, assignments, and projects, providing constructive feedback.<br> Create a supportive and inclusive classroom environment that fosters student participation and academic excellence.<br> Collaborate with colleagues to enhance curriculum delivery and contribute to curriculum development initiatives.<br> Communicate effectively with parents regarding student progress, achievements, and areas for improvement.<br> Participate in professional development activities to stay current with subject knowledge and teaching methodologies.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability (Meeting Points) Bachelor’s degree in English, Education, or a related field.<br> Relevant teaching certification and experience in delivering the American Diploma curriculum.<br> Strong command of English language and literature with the ability to inspire and engage students.<br> Experience teaching high school students preferred.<br> Excellent communication and interpersonal skills to effectively interact with students, parents, and colleagues.<br> Knowledge of current educational best practices and innovative teaching strategies.<br> Commitment to ongoing professional growth and teamwork.<br> Safeguarding Statement: The safety and well-being of our students are our top priorities.<br> All appointments are contingent upon successful background checks and reference verification.<br></span> </div>

<ul><li><p>Provide customer support to Etisalat UAE customers through calls.</p></li><li><p>Respond to customer inquiries in a timely and professional manner.</p></li><li><p>Resolve customer issues while ensuring a high level of customer satisfaction.</p></li><li><p>Deliver accurate information about products and services.</p></li><li><p>Maintain service quality standards and achieve performance targets.</p></li><li><p>Handle customer interactions in accordance with company policies and procedures.</p></li></ul><p></p><p><strong>What’s in it for you?</strong></p><ul><li><p>Net Salary 19K EGP + Commission up to 700 AED</p></li><li><p>Fast career growth (In-source)</p></li><li><p>Social &amp; medical insurance</p></li><li><p>3K bonus</p></li><li><p>Referral bonus 6K EGP</p></li><li><p>Opportunity to travel to UAE<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Graduates only.</p></li><li><p>Maximum age: 34 years.</p></li><li><p>English level: B2.</p></li><li><p>Strong written communication and problem-solving skills.</p></li><li><p>Ability to work rotational shifts.</p></li></ul><p></p>

Company Description Upedia Academy is a leading online English learning academy providing live, instructor-led English programs to learners across different age groups and levels.<br>Upedia Academy is expanding its teaching team and is looking for passionate and qualified Online English Instructors to join us.<br>We are currently hiring instructors for three different age groups:???? Kids English Instructors????‍???? Teens English Instructors????‍???? Adults English InstructorsWhether your strength is working with young learners, teenagers, or adults, we would love to hear from you!<br>Job Responsibilities Deliver engaging, interactive live online English sessions. Teach students according to their age, level, and learning needs. Follow Upedia's curriculum and teaching methodology. Adapt teaching techniques to different learning styles. Create a positive and motivating virtual classroom environment. Monitor students' progress and provide constructive feedback. Maintain professional communication with students and the academic team. Attend required training, meetings, and professional development sessions. Maintain punctuality and commitment to assigned teaching schedules. Ensure a consistently high-quality learning experience.<br>Requirements Bachelor's degree or equivalent. English proficiency at C1 level or above. Previous English teaching experience. Experience teaching Kids, Teens, or Adults is highly preferred. CELTA, TEFL, TESOL, or equivalent teaching certification is preferred. Excellent communication and presentation skills. Strong classroom management skills. Ability to engage students effectively in an online environment. Comfortable using online teaching platforms and digital tools. Reliable internet connection and a suitable environment for online teaching. Strong commitment to professional development. What We Offer100% Remote Work Flexible teaching opportunities Professional and supportive academic environment Continuous training and development Career growth opportunities Performance-based opportunities Opportunity to work with students from different backgrounds Join a growing community of professional English educators

Join Us<br><br>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br>Role Purpose<br><br>To grow e-commerce sales by owning growth analytics and overseeing marketing performance across media buying, organic/SEO and customer value management, ensuring every channel converts efficiently into traffic, conversion and revenue.<br><br>Who You Are<br><br>Own end-to-end digital funnel performance, from traffic acquisition through landing page, PDP and checkout, identifying and resolving conversion drop-off points Lead conversion rate optimization (CRO) through structured A/B testing and experimentation across landing pages, PDPs and checkout flows Own marketing analytics and oversee media buying, organic/SEO and Customer Value Management (CVM) performance, holding each function accountable to targets through data – without directly executing their campaigns Analyze traffic, ROAS, CAC and marketing efficiency data with Analytics, translating insights into actions that grow sales Deliver the digital growth roadmap, working hand-in-hand with the Commercial Growth Team Leader to maximize sales<br><br><br>Competencies & Qualifications<br><br>Strong analytical, data-driven mindset, translating marketing and funnel data into growth actions Experience with CRO methodology, A/B testing and experimentation frameworks Working knowledge of media buying, organic/SEO and CVM principles, sufficient to assess and challenge performance Stakeholder management across Commercial, media/agency, SEO and CVM teams People leadership and team development experience<br><br><br>Technical & Professional Qualifications<br><br>5+ years of experience in performance/growth marketing or marketing analytics, including team leadership Proven experience running A/B testing/experimentation programs that improved funnel conversion Strong proficiency in web/marketing analytics tools (e.g. GA4), with familiarity in media, SEO and CVM performance metrics<br><br><br>Who We Are<br><br>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The company focuses on delivering customized, consultative, and innovative outsourcing solutions that address each client’s unique business needs. With strong attention to cultural understanding, industry best practices, and global coverage, ETISAL International helps organizations concentrate on their core operations while enhancing the experience of their customers. The company emphasizes quality, transparency, flexibility, integrity, and the use of advanced technologies to consistently exceed client expectations. ETISAL International values human capital and fosters a service-oriented culture driven by passion and continuous improvement.<br>Role Description The English Customer Support Agent – Voice Account is a full-time, on-site role based in Qesm El Maadi. The agent will handle inbound and outbound customer calls in English, respond to inquiries, and provide accurate information about products and services. Daily responsibilities include resolving issues, guiding customers through solutions, and escalating complex cases when necessary while maintaining professional and courteous communication. The role also involves documenting interactions, updating customer records, and following established procedures to ensure consistent service quality. The agent is expected to contribute to customer satisfaction targets, adhere to performance metrics, and collaborate with team members and supervisors to improve processes and service delivery.<br>Qualifications<br> <br>Candidates should possess strong Customer Support and Customer Service skills, with the ability to manage voice-based interactions professionally. Candidates should possess effective Communication skills, including clear spoken English and active listening capabilities. Candidates should possess the ability to focus on Customer Satisfaction, demonstrating empathy, patience, and a solutions-oriented approach. Candidates should possess Troubleshooting skills to identify issues, provide guidance, and follow step-by-step processes to resolve problems. Relevant qualifications such as previous experience in call centers or BPO environments, particularly in English voice support, are beneficial. Comfort with basic computer applications, CRM systems, and call-handling software is preferred. Ability to work in rotating shifts, maintain punctuality, and perform under performance targets and service-level agreements is advantageous.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in customized, consultative outsourcing solutions that address each client’s specific business needs and help them focus on their core operations. ETISAL International combines global coverage, cultural understanding, and industry best practices to deliver high-value, innovative services. The company places strong emphasis on service quality, human capital, and the use of state-of-the-art technologies. Its culture is built on transparency, flexibility, integrity, and a commitment to exceeding client expectations.<br>Role Description The English Customer Care Representative is a full-time, on-site role based in El Abasia El Qeblia. This role focuses on handling inbound and outbound customer interactions in English through phone, email, and chat, ensuring timely and accurate responses to inquiries, requests, and complaints. The representative will provide clear information about products and services, troubleshoot issues, and escalate complex cases as needed, while maintaining detailed records using internal systems and tools. Daily tasks include following established procedures, meeting performance and quality targets, and contributing to continuous improvement in customer experience. The role also involves collaborating with team members and supervisors to share feedback from customers and support a positive, service-oriented environment.<br>Qualifications<br> Demonstrated experience in Customer Service and Customer Support, with the ability to manage inquiries professionally and efficiently. Skills in maintaining and improving Customer Satisfaction and Customer Experience through empathetic communication and problem-solving. Previous work as Customer Service Representatives or in similar customer-facing roles is strongly preferred. Strong English communication skills (spoken and written), with clear, courteous, and structured language. Ability to work on-site in El Abasia El Qeblia on a full-time schedule, including potential shifts, weekends, or holidays as required. Proficiency in basic computer applications and CRM or contact center systems; ability to learn new tools quickly. High level of reliability, attention to detail, and resilience in a fast-paced contact center environment. Secondary education certificate or higher; prior BPO or call center experience is an advantage.

<p>It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.</p><p>Customer Service Responsibilities list:</p><ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven customer support experience or experience as a Client Service Representative</p><p>English Level B2 or C1</p><p>Age range starting from 18 years</p><p>Track record of over-achieving quota</p><p>Strong phone contact handling skills and active listening</p><p>Familiarity with CRM systems and practices</p><p>Customer orientation and ability to adapt/respond to different types of characters</p><p>Excellent communication and presentation skills</p><p>Ability to multi-task, prioritize, and manage time effectively</p><p>High school diploma</p>

<p>Key Responsibilities: Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. Lead, inspire, and develop a team of agents to deliver exceptional customer service. Analyze performance metrics to identify areas for improvement and implement proactive solutions. Manage customer queries and complaints, ensuring swift and satisfactory resolutions. Coordinate with other teams to streamline processes and enhance overall service delivery. Drive initiatives aimed at improving team morale and increasing job satisfaction among members. Stay updated on industry practices and customer service technologies. Conduct regular training sessions to ensure agents are well-versed in product knowledge and service protocols.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Communication, or a relevant field. Proven experience of 1+ years as a Team Leader in a Contact Center environment. Fluent or near-native proficiency in English with excellent communication skills. Strong leadership and team management skills, with the ability to motivate and support team members. Proficient in using CRM software and contact center technologies. Demonstrated ability to handle multiple tasks, prioritize, and meet deadlines. Exceptional problem-solving and decision-making skills. Experience in the Translation &amp; Localization industry is a plus.</p>

We are looking for a strategic and results-driven Senior E-commerce Marketing Specialist with a minimum of 3 years of dedicated e-commerce experience. In this role, you will not just execute campaigns—you will own the marketing strategy, design growth funnels, allocate budgets, and craft comprehensive plans to scale our online store’s revenue and customer lifetime value.<br><br>Key Responsibilities:Marketing Strategy & Planning: Develop, execute, and oversee comprehensive monthly and annual e-commerce marketing strategies aligned with business revenue goals. Funnel Optimization: Map out and optimize the entire customer journey (Acquisition, Activation, Retention, Referral) to boost Conversion Rates (CRO) and Average Order Value (AOV). Performance Marketing: Plan, launch, and scale paid media campaigns across Meta, Google Ads, Tik Tok, and other relevant acquisition channels to deliver target ROAS and CAC. CRM & Retention Strategies: Build and optimize lifecycle marketing workflows (email, SMS, Whats App) using platforms like Klaviyo to maximize Customer Lifetime Value (LTV) and repeat purchases. Campaign & Seasonal Planning: Conceptualize, schedule, and lead high-impact seasonal promotions, sales events, and product launches (e.g., Black Friday, Ramadan). Budget & Data Analysis: Manage marketing budgets, forecast performance, and utilize GA4 and native analytics to deliver actionable insights and data-driven improvements<br><br>Requirements:Minimum 3 years of hands-on, direct experience exclusively in E-commerce marketing. (General agency or non-ecommerce marketing experience will not qualify). Proven track record of developing end-to-end e-commerce marketing plans and strategies from scratch. Deep experience with top e-commerce platforms (Shopify, Salla, Zid, or Woo Commerce). Advanced proficiency in ad platforms (Meta Ads Manager, Google Ads, Tik Tok Ads) and analytical tools (GA4, GTM). Strong analytical mindset with the ability to turn raw metrics into clear strategic decisions. Excellent command of the English language (written and spoken).<br><br>Benefits:Competitive salary negotiable based on experience + Performance-based bonuses. Clear career growth paths and a supportive, fast-paced work environment.

Qualifications1–3+ years of experience in catalog or product data management within an e-commerce environment. Experience with e-commerce platforms (e.g., Magento, Shopify, Woo Commerce, Big Commerce, etc.). Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect vendor/catalog management workflows. Proficient in using spreadsheet software (Excel/Google Sheets) – especially VLOOKUP, pivot tables, data cleaning, etc. Experience with Product Information Management (PIM) systems and/or ERP tools. Understanding of SEO best practices for product listings. Basic knowledge of HTML/CSS and image editing tools is a plus. Ability to understand what messages are most relevant and how to deliver content in the most engaging manner. Develop content performance support solutions that optimize performance and promote adherence to Guidelines and Standards. Identify opportunities for content efficiency and automation and working cross-functionally to implement them-Serve as a stakeholder on content and messaging across all businesses producing. Can liaise with vendors/suppliers to gather missing data or assets. Bachelor’s degree in any discipline; business or technical background is considered an advantage. Minimum 2 to 4 years of experience in managing people and interacting with customers/stakeholders. Excellent command of spoken and written English. Excellent communication skills with the ability to communicate to all levels. Demonstrated ability to manage, motivate, and influence work behaviors. Demonstrated problem solving and analytical capability. Has experience in managing critical operational processes, with SLA responsibility. E-Commerce experience is a MUST

Nasoft is hiring for Makaseb company E-Commerce Specialist ,that a specialized E-commerce and Digital Marketing company serving the Gulf markets.<br><br>Join a dynamic, innovative team that's shaping the future of digital commerce across the region.<br><br> Set up and configure e-commerce stores on platforms such as Zid, Salla, Shopify, and Woo Commerce. Create, organize, and manage products, categories, collections, and essential store pages. Configure and connect domains, professional email accounts, payment gateways, and shipping providers. Conduct quality assurance (QA) checks to ensure stores are fully functional and ready before launch. Update and manage store content on an ongoing basis. Coordinate with design, development, and marketing teams to ensure successful project execution. Communicate with clients to understand their business needs and provide support throughout the project lifecycle. Track project tasks and ensure timely delivery according to agreed timelines. Troubleshoot and resolve basic technical and operational store issues. Implement post-launch updates, improvements, and requested modifications. Document store configurations, project settings, and implementation details for future reference. Manage multiple projects simultaneously while maintaining quality standards. Follow company processes and best practices to deliver a professional customer experience. <br><br>Requirements<br><br>Bachelor's degree in a relevant field is preferred but not mandatory. 1-3 years of experience in e-commerce operations, store setup, or e-commerce management. Hands-on experience with one or more e-commerce platforms such as Zid, Salla, Shopify, or Woo Commerce. Experience managing products, collections, categories, and store content. Good understanding of domains, DNS records, and professional email setup. Basic knowledge of HTML, CSS, and Java Script. Familiarity with payment gateways and shipping integrations. Proficiency in Microsoft Excel or Google Sheets. Basic experience using Canva or Adobe Photoshop. Strong understanding of e-commerce operations and best practices. Strong organizational and time management skills. Ability to manage multiple projects simultaneously. Excellent communication and client-handling skills. Strong attention to detail. Problem-solving mindset. Ability to work collaboratively within cross-functional teams. Good command of English is preferred. <br><br>Benefits<br><br> Working Days: 5 days per week Days Off: 2 days per week Work Model: Hybrid Office Attendance: 2 days per week Working Hours: 9 hours per day Location : Elsheikh Zayed Social & Medical Insurance Learning & Development Career path

Job Summary<br>The Customer Operations Executive will be responsible for managing end-to-end customer interactions and operational support across the e-commerce journey. This role ensures a seamless customer experience from order placement through delivery and after-sales support, while coordinating closely with internal teams such as logistics, warehouse, and sales.<br>Key Responsibilities<br>* Handle customer inquiries via phone, email, chat, and social media in a timely and professional manner.* Manage order lifecycle operations including order confirmation, modifications, cancellations, and returns.* Coordinate with logistics and warehouse teams to track deliveries, resolve delays, and ensure accurate fulfillment.* Address customer complaints related to delivery, product quality, damages, or assembly, and ensure proper resolution.* Maintain accurate customer records, order details, and case updates in CRM or internal systems.* Follow up with customers post-delivery to ensure satisfaction and capture feedback.* Support after-sales processes including refunds, exchanges, and warranty claims.* Identify recurring operational issues and escalate them with clear documentation and recommendations.* Assist in improving customer service SOPs and operational workflows.<br><br>Required Skills & Qualifications<br>1–2 years of experience in customer operations, customer support, or e-commerce operations. Strong communication skills in English. Experience handling customer complaints and service recovery. Familiarity with e-commerce platforms, order management systems, and CRM tools. Good coordination and problem-solving skills. Ability to manage multiple cases simultaneously in a fast-paced environment. High attention to detail and strong follow-up skills.<br><br>Preferred Qualifications Experience in furniture, home décor, or retail e-commerce. Knowledge of last-mile delivery operations and reverse logistics. Customer-centric mindset with a strong sense of ownership.

Job Summary<br>The Customer Operations Executive will be responsible for managing end-to-end customer interactions and operational support across the e-commerce journey. This role ensures a seamless customer experience from order placement through delivery and after-sales support, while coordinating closely with internal teams such as logistics, warehouse, and sales.<br>Key Responsibilities<br>* Handle customer inquiries via phone, email, chat, and social media in a timely and professional manner.* Manage order lifecycle operations including order confirmation, modifications, cancellations, and returns.* Coordinate with logistics and warehouse teams to track deliveries, resolve delays, and ensure accurate fulfillment.* Address customer complaints related to delivery, product quality, damages, or assembly, and ensure proper resolution.* Maintain accurate customer records, order details, and case updates in CRM or internal systems.* Follow up with customers post-delivery to ensure satisfaction and capture feedback.* Support after-sales processes including refunds, exchanges, and warranty claims.* Identify recurring operational issues and escalate them with clear documentation and recommendations.* Assist in improving customer service SOPs and operational workflows.<br><br>Required Skills & Qualifications<br>1–2 years of experience in customer operations, customer support, or e-commerce operations. Strong communication skills in English. Experience handling customer complaints and service recovery. Familiarity with e-commerce platforms, order management systems, and CRM tools. Good coordination and problem-solving skills. Ability to manage multiple cases simultaneously in a fast-paced environment. High attention to detail and strong follow-up skills.<br><br><br>Preferred Qualifications Experience in furniture, home décor, or retail e-commerce. Knowledge of last-mile delivery operations and reverse logistics. Customer-centric mindset with a strong sense of ownership.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Westview International Language School is</strong> seeking a qualified and experienced English Teacher/Head of Department (HOD) for the academic year 26-27. This leadership role involves overseeing the English language department, ensuring the highest standards of teaching and curriculum development, and guiding a team of teachers to achieve academic excellence.</p> <p>Key Responsibilities</p> <p> </p> <p>* Lead and manage the English Department to ensure excellence in teaching and learning.</p> <p>* Develop, implement, and monitor the English curriculum in line with the school s academic standards.</p> <p>* Support, mentor, and evaluate English teachers through coaching, lesson observations, and performance feedback.</p> <p>* Monitor students academic progress and implement strategies to improve learning outcomes.</p> <p>* Ensure high-quality planning, teaching, assessment, and curriculum delivery across all grade levels.</p> <p>* Foster a collaborative, innovative, and positive learning environment within the department.</p> <p>* Coordinate departmental meetings and contribute to whole-school initiatives.</p> <p>* Work closely with the School Leadership Team to achieve the school s strategic objectives.</p> <p>* Promote continuous professional development and best teaching practices.</p> <p>* Ensure compliance with all school policies, safeguarding requirements, and academic expectations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor s degree or higher in German Language, Education, or a related field.</li> <li>Proven experience in teaching German and in a leadership role, preferably as a Head of Department.</li> <li>Strong organizational, communication, and leadership skills.</li> <li>Ability to motivate and inspire both students and staff.</li> <li>Familiarity with curriculum development and assessment techniques.</li> <li>Excellent interpersonal skills and ability to work collaboratively within a team.</li> </ul> <p> <strong>Safeguarding Statement:</strong> Student safety and well-being are paramount. All appointments are subject to thorough background and reference checks.</p> <p> </p> <ul> <li>Tuition Discount for Dependents</li> <li>Medical Insurance for Self</li> <li>Transportation upon availability (Meeting Points)</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Achieve the goals and OKRs established by management; Create, revise, and edit written content in Arabic and English across multiple formats body copy, teasers, titles, and more; Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts; Review and QA existing translations for accuracy, tone consistency, and grammatical correctness; Upload and manage content via internal back-office and CMS systems following defined workflows; Optimize content following SEO best practices to improve discoverability and search performance; Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts; Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair; Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively; Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years of experience writing and editing English and Arabic content;</li><li>Committed to producing 100% human-written content and translations;</li><li>Ability to manage multiple projects and meet deadlines;</li><li>Creativity and flair when writing headlines, descriptions, and CTAs;</li><li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li><li>Knowledge of SEO best practices is a plus;</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li><li>Strong problem-solving and critical thinking abilities;</li><li>Strong attention to detail and commitment to delivering high-quality content.</li></ul><p></p></section>

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.<br><br>Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.<br><br>Job Overview: <br><br>The E-Commerce Manager is responsible for owning and scaling the full digital commerce business across website, mobile app, and operational ecosystem. The role drives sustainable growth in revenue and profitability while improving customer retention (MARC as the north-star metric), ensuring operational excellence, and leading a high-performing cross-functional team. The role is accountable for end-to-end e-commerce P&L performance, digital strategy execution, and continuous improvement of customer experience, unit economics, and service quality.<br><br>Job Responsibilities<br><br>Own the end-to-end e-commerce business including growth, commercial planning, customer experience, operations, marketplaces, and customer service Drive MARC growth through acquisition, retention, and reactivation strategies, ensuring sustained month-on-month improvement Deliver GMV and net revenue targets in line with the annual business plan across website and mobile app Improve profitability per order by optimizing commercial levers, cost structure, and operational efficiency Ensure strong operational KPIs including on-time delivery, low cancellation rates, and optimized cost per order Own and manage the e-commerce commercial calendar in coordination with Commercial teams Co-own the digital and tech roadmap with CX/Tech teams to ensure alignment with business priorities and customer needs Conduct monthly performance reviews with Operations and Finance, identifying gaps, inefficiencies, and improvement opportunities Lead cross-functional execution across Commercial, Operations, CX, Marketing, Tech, and Finance to deliver annual targets Lead, manage, and develop a growing e-commerce team (:80 members, including 5 direct reports) Drive innovation, digitization, and marketplace expansion initiatives to unlock new growth channels Own monthly and quarterly performance reporting to the Digital Steering Committee with clear variance analysis and mitigation plans<br><br>Requirements<br><br>Bachelor's degree or higher 10+ years of overall business experience, with at least 2-3 years in e-commerce leadership roles Strong preference for Grocery or FMCG e-commerce experience Proven experience managing end-to-end e-commerce or digital P&L responsibility Strong commercial and financial acumen with ability to manage key metrics such as GMV, MARC, ROAS, AOV, retention, and cost per order Experience in marketplaces (e.g., Amazon, Jumia, Noon, or similar platforms) is highly desirable Strong leadership experience managing large, cross-functional teams High proficiency in Arabic and English Strong analytical mindset with data-driven decision-making capability Entrepreneurial mindset with strong execution focus and ownership mentality<br><br>Benefits<br><br>Attractive compensation package Social and medical insurance Collaborate with industry-leading tech talents Nurture your career in a dynamic growth culture