Java Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Us:&nbsp;</u></strong></p><br><p>Sutherland is looking for a highly motivated and passionate individual to join us as IT Specialist for out IT team. If you are seeking for new career opportunities and you are confident that you have what the skills and experience required, we want to work with you!</p><br><br>Job Description<br><p><u><strong>About the Role&nbsp;</strong></u></p><br><p>We’re searching for a friendly, energetic IT Help Desk intern to join us at our Cairo location. Here, you’ll be the go-to person for teammates dealing with daily tech hiccups—fixing issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support as your first step, we want to hear from you.</p><br><p><u><strong>What you will do (responsibilities)</strong></u></p><br><ul><li>You'll be the main tech person on the floor. Fix daily hardware and software problems on computers, phones, and printers.</li><li>When remote fixes don't work, you jump in to help people face-to-face. Your job is to keep things running smoothly and try to close tickets the same day.</li><li>You'll also set up machines, get new hires online with the right access, and run basic network cables.</li><li>If there are system upgrades or we have unexpected outages, you'll work with the global network and engineering teams. You'll help them find problems on-site.</li><li>Keep a good record of all our tech gear and hardware. Make sure everything follows our security rules and company guidelines for keeping info safe.</li></ul><br>Qualifications<br><ul><li>We're looking for someone with 0-2 years in IT help desk or tech support. Fresh grads with an internship and solid tech background are totally welcome.</li><li>A degree in Computer Science, IT, or something similar works, but honestly, hands-on experience and a knack for fixing computers counts too.</li><li>You should know Windows OS, Active Directory, and basic networking stuff&nbsp; cables, routers, IP addresses. Certifications like CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a real willingness to learn on the job is even better.</li><li>Good English and Arabic communication is key; you need to explain tech issues to people who don't know tech.</li><li>A positive attitude and staying calm under pressure are important, plus being a team player with integrity.</li><li>&nbsp;You'll also need to be okay with rotating shifts, including weekends, because our site runs 24/7.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br>Job Description<br><br>We're looking for a detail-oriented and analytical IT Digital & Support Analyst to join our organization in Cairo, Egypt. In this role, you will serve as a critical support resource, providing technical assistance and digital solutions to our users while maintaining organized systems and efficient workflows. The ideal candidate will combine strong technical knowledge with excellent customer service skills, ensuring that all IT-related issues are resolved promptly and professionally.<br><br>Provide first-line and second-line technical support to end-users via phone, email, and remote support tools Troubleshoot hardware, software, and network connectivity issues with a systematic and analytical approach Manage and prioritize support tickets using ticketing systems, ensuring timely resolution and documentation Install, configure, and maintain operating systems, applications, and digital tools across multiple platforms Perform system diagnostics and analyze technical problems to identify root causes and implement solutions Maintain detailed records of all support activities, resolutions, and user interactions for quality assurance Assist with user onboarding and provide training on IT systems, applications, and digital best practices Monitor system performance and proactively identify potential issues before they impact users Collaborate with IT team members to resolve complex technical challenges and share knowledge Stay organized by managing multiple support requests simultaneously while maintaining service quality standards Support the implementation and customization of digital tools and applications across the organization<br><br>Qualifications<br><br>Education<br><br>Bachelor’s degree in Engineering, Computer Science, IT, or a related discipline. Experience<br><br>Minimum 5 years in IT support and/or application development. Hands-on experience with Microsoft 365 and Power Platform. Corporate or industrial support background is preferred. Technical Skills<br><br>Strong knowledge of Microsoft 365 administration and Power Platform development. Basic understanding of SQL and databases. Familiarity with mobile app design, API integrations, ticketing systems, and networking fundamentals. Soft Skills<br><br>Strong analytical and problem-solving abilities. Effective communication with both technical and non-technical users. Ability to manage multiple priorities independently. Willingness to travel between sites. Fluent in written and spoken English. Preferred Qualifications<br><br>Microsoft certifications (Power Platform, Azure, M365). Experience in manufacturing or multi-site environments. Knowledge of ERP systems such as SAP or Microsoft Dynamics. Basic cybersecurity awareness. Core Competencies<br><br>Business-focused mindset. Strong customer service orientation. Commitment to innovation and continuous improvement. Accountability and ownership. <br><br>Additional Information<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Company Description Hypercell is an Egyptian software development firm headquartered in Cairo, Egypt. The company collaborates closely with clients to deliver highly customized solutions while maintaining a commitment to quality.<br>Role Description This is a full-time on-site role for a IT Application Support located in Cairo, Egypt. The IT Application Support will provide expert-level support for assigned applications, including troubleshooting, problem resolution, and root cause analysis.<br>Qualifications Bachelor's degree in computer science, Information Technology, or related field At least 4~5 years' experience with IT application system support and troubleshooting. Proven experience in IT application maintenance (patching, upgrades, transport management). Strong background with SQL with different type of databases to provide proper troubleshooting. Strong background in incident and problem management, including coordination and resolution of critical production issues. High proficiency in English, both written and verbal, to effectively document procedures and collaborate with stakeholders. Familiarity with core banking environments and Finacle application is a significant advantage. Experience in generating reports and dashboards using SAP Business Objects, Crystal Reports, or similar reporting tools. SAP Certification(s) in relevant module(s) (e.g., SAP BASIS, SAP FI/CO, SAP ABAP, or SAP S/4HANA) is preferred. Responsibilities Application Support: Provide expert-level support for assigned applications, including troubleshooting, problem resolution, and root cause analysis Application Maintenance: Perform regular maintenance tasks, such as system updates, patches, and upgrades. Minor application performance and identify potential issues proactively. Incident Management: Coordinate incident routing and response, manage the workload, own the root cause analysis and provide resolution as necessary with adherence to the approved service level agreement. Application Enhancement: Collaborate with business users to gather requirements for application enhancements and new features. Develop and implement solutions to meet business needs Problem Management: Identify and address recurring issues, provide root cause analysis and permanent resolution. Documentation: Create and maintain comprehensive documentation for supported applications, including user manuals, technical guides, and knowledge base articles. Compliance: Adhere to IT security policies and procedures related to IT security and compliance. User Management: User creation and knowledge of system integration with 2-factor Authentication Provide business analysis and requirements-gathering support for end-users.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We at Jotun Egypt are seeking a proactive IT Consultant to support and maintain our IT infrastructure, including networks, servers, and end-user devices at our factory in 10th of Ramadan. The role involves ensuring reliable and secure IT operations, troubleshooting technical issues, working with vendors on IT projects, and managing internal IT equipment to keep business systems running smoothly.<br>This role will be based at our factory in 10th of Ramadan and will report to the Senior IT consultant.<p>Responsibilities:</p><br><ul><li><p>Deploy, configure, and maintain network infrastructure, including switches, routers, firewalls, and wireless access points.</p><br></li><li><p>Manage and support cloud and on-premises server environments, ensuring secure and reliable operations.</p><br></li><li><p>Implement and maintain secure network segmentation between corporate IT, Operational Technology (OT), and utility networks.</p><br></li><li><p>Monitor, troubleshoot, and resolve network, server, and connectivity issues to maximize system availability.</p><br></li><li><p>Configure and support end-user devices and peripherals, ensuring they meet security and company standards.</p><br></li><li><p>Coordinate with IT vendors and contractors, and manage IT hardware inventory to support projects and maintain business continuity.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>What We Look For:</span></b></p><br><ul><li><p>Bachelor’s degree in computer science, information technology, computer engineering, or equivalent.</p><br></li><li><p>1 to 3 years of relevant experience in end-user support.</p><br></li><li><p>ITIL / VMware / Scrum certification is preferred.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li></ul><p><b>Competencies We Look For: </b></p><br><ul><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Aware of own strengths and limitations and pursues learning and career development opportunities</p><br></li><li><p>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning academy.</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self</p><br></li><li><p>A focus on having fun together through team buildings and social activities</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>27.07.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems.<br> The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support.<br> This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery.<br> Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services.<br> Lead incident management activities, ensuring timely resolution of critical issues.<br> Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions.<br> Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets.<br> Administer, support, and optimize CRM systems to meet business requirements.<br> Provide and oversee on-site technical support for hardware, software, network, and end-user issues.<br> Coordinate with internal teams and external vendors for issue resolution and service delivery.<br> Monitor system performance and implement continuous improvements to enhance operational efficiency.<br> Develop and maintain IT policies, procedures, and documentation.<br> Manage IT assets, licenses, and infrastructure.<br> Prepare operational reports, incident summaries, SLA performance reports, and management dashboards.<br> Lead, mentor, and support IT support teams to ensure high-quality service delivery.<br> Ensure compliance with organizational security standards and IT best practices.<br> Required Skills Strong knowledge of IT Operations Management.<br> Hands-on experience in Incident Management and Problem Management.<br> Expertise in conducting Root Cause Analysis (RCA).<br> Experience working with CRM platforms (e.<br>g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).<br> Strong understanding of SLA monitoring and service delivery metrics.<br> Experience providing on-site IT support in enterprise environments.<br> Knowledge of ITIL framework and IT Service Management (ITSM) best practices.<br> Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.<br> Excellent analytical, troubleshooting, and decision-making skills.<br> Strong communication and stakeholder management abilities.<br> Ability to prioritize multiple tasks in a fast-paced environment.<br> Bachelor's degree in Information Technology, Computer Science, or a related field.<br> 4–6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.<br> ITIL Foundation certification is preferred.<br> Microsoft, Cisco, or other relevant technical certifications are a plus.<br></span> </div>

EELAF is hiring a hands-on and reliable IT Systems & Applications Administrator – Odoo & Infrastructure to manage the company’s IT environment, business applications, user access, cybersecurity controls, and Odoo system administration. The role is responsible for ensuring the availability, security, and smooth operation of EELAF’s offices, showroom, warehouse, and business teams. This includes IT infrastructure, Microsoft 365, network connectivity, devices, servers, cybersecurity, backup, ERP/CRM systems, and coordination of Odoo customizations with external developers. The successful candidate must be practical, highly organized, and able to manage both day-to-day IT issues and system-improvement projects across different departments. Key Responsibilities IT Infrastructure and User Environment Manage and maintain computers, laptops, printers, scanners, mobile devices, meeting-room equipment, and other company IT assets. Support Windows devices, software installation, user profiles, endpoint performance, patching, antivirus, and troubleshooting. Manage user onboarding, offboarding, email setup, system access, permissions, devices, and IT asset handover. Maintain accurate IT asset registers, software licenses, warranty records, vendor contacts, and maintenance schedules. Provide timely technical support to office, showroom, warehouse, sales, finance, logistics, and management teams. Microsoft 365 and Identity Management Administer Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user accounts, groups, permissions, and access policies. Manage email accounts, shared mailboxes, distribution lists, mail permissions, and user access requirements. Apply password policies, multi-factor authentication, access controls, and security best practices. Support Microsoft 365 troubleshooting, account recovery, access issues, and collaboration tools. Network, Security, and Connectivity Manage and support LAN, Wi-Fi, switches, routers, firewalls, VPN connections, internet links, and ISP coordination. Troubleshoot network, connectivity, printing, Wi-Fi, remote-access, and site-to-site communication issues. Maintain network documentation, IP plans, device configurations, rack layouts, and connectivity records. Support firewall rules, VPN access, network segmentation, and security controls. Monitor network performance and identify recurring infrastructure issues before they affect business operations. Servers, Backup, and Cybersecurity Support Windows Server environments, Active Directory, Group Policy, shared folders, file permissions, and user access control. Maintain endpoint protection, antivirus, patch management, backup monitoring, and recovery readiness. Monitor backup status for critical business systems and ensure recovery procedures are documented and tested. Support disaster-recovery planning and business-continuity requirements. Apply cybersecurity policies and provide basic user awareness regarding phishing, password security, access control, and safe device usage. Odoo Administration and Business Applications Administer Odoo users, access rights, security groups, approvals, workflows, and system configurations. Support users across Odoo modules such as CRM, Sales, Inventory, Warehouse, POS, Documents, HR, Marketing, and related business workflows. Investigate Odoo issues and determine whether they are caused by user error, configuration, access rights, process gaps, data issues, or customization requirements. Coordinate with internal departments to understand operational needs and document clear system requirements. Prepare change requests, process maps, test scenarios, and acceptance criteria for Odoo customizations. Manage Odoo customization requests with external developers from requirement definition through testing, user acceptance, deployment, and post-deployment follow-up. Review developer deliverables, validate that requested functionality matches business requirements, and ensure changes do not negatively affect existing workflows. Maintain a structured log of Odoo issues, enhancements, priorities, release notes, and pending development tasks. Support Odoo data quality, reporting reliability, user adoption, and process compliance. Coordinate upgrades, testing, user communication, and controlled deployment of new Odoo features or customizations. Ensure no system changes are moved to production without testing, approvals, documentation, and user validation. Internal ELV and Security Systems Support internal CCTV, access control, attendance, networking, and low-current systems across EELAF locations. Coordinate with external vendors for installation, maintenance, troubleshooting, and upgrades when required. Maintain basic documentation for cameras, access-control devices, attendance systems, network-connected security equipment, and related assets. Vendors, Documentation, and Improvement Coordinate with IT vendors, internet providers, hardware suppliers, software providers, Odoo developers, and security-system contractors. Evaluate vendor proposals, follow up on service levels, and ensure issues are resolved within agreed timelines. Maintain IT policies, network diagrams, access records, asset registers, backup logs, issue logs, and system documentation. Identify recurring technology issues and recommend practical improvements to systems, security, business continuity, and employee productivity. Requirements Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Communications Engineering, or a related field. Minimum 5–8 years of experience in IT systems administration, infrastructure support, corporate IT operations, or business applications support. Minimum 2 years of practical experience with Odoo administration, ERP support, Odoo customization coordination, or Odoo functional implementation. Strong practical knowledge of Microsoft 365, Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user access, and security permissions. Strong knowledge of Windows operating systems, Windows Server, Active Directory, Group Policy, endpoint security, antivirus, backup, and recovery procedures. Good practical knowledge of networking, switches, routers, firewalls, Wi-Fi, VPN, internet connectivity, and troubleshooting. Good understanding of cybersecurity controls, password policies, MFA, access management, backup practices, and endpoint protection. Strong knowledge of Odoo user roles, access rights, workflows, modules, issue handling, testing, and customization follow-up. Ability to gather requirements from business users and translate them into clear tasks for Odoo developers. Ability to test customizations, conduct user acceptance testing, document issues, and control deployment to production. Working knowledge of CCTV, access control, attendance systems, and network-connected ELV systems is required. Experience supporting multi-location offices, warehouses, showrooms, or distribution businesses is strongly preferred. Strong documentation, vendor-management, troubleshooting, prioritization, and communication skills. Good command of written and spoken English. Microsoft, Cisco, Fortinet, Microsoft 365, Odoo, or cybersecurity certifications are an advantage.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role summary<br><br>As an Associate Engineer of IT Operations, you will be responsible for configuring and maintaining the company’s IT infrastructure across multiple sites, providing second-line (L2) support, and collaborating with team members to deliver high-quality IT services. You will handle the complete configuration of network devices, including firewalls, and ensure seamless IT operations across stores, warehouses, and other locations. Additionally, you will work closely with L1/L2/L2 IT teams. The Associate Engineer will also contribute to IT projects, troubleshooting, and ensuring the continuous operation of IT systems, including network infrastructure, CCTV systems, and cloud services.<br><br>The Following Experience Is Relevant To Us<br><br>IT Support & Troubleshooting:<br><br>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate Major Incidents (P1/P2) / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the t Mart IT Operations team.<br><br>Network Administration<br><br>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of Active Directory, email accounts, and cloud services. Monitor and troubleshoot internet connectivity, VPN issues, and network performance.<br><br>New Site Deployments & IT Infrastructure Maintenance<br><br>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. And a valid driving license is required to visit the locations.<br><br>CCTV & Security Systems Support<br><br>Configure, maintain, and troubleshoot CCTV systems, ensuring their operational continuity and security compliance. Ensure proper storage and retrieval of video recordings in line with company guidelines.<br><br>Documentation & Process Improvement<br><br>Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.<br><br>Cross-Team Collaboration & Stakeholder Engagement<br><br>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.<br><br>Skills Required<br><br>Basic knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Ability to work flexible timing and perform after-hours tasks when required. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).2-4 years of experience in IT support, network administrator, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, Comp TIA Network+) are highly desirable. Proficiency in troubleshooting Windows and Linux systems, network devices, and security tools. ITIL Foundation Certified (V3 / V4) - Preferred

IT Service Desk Engineer Location: One Kattameya, Cairo (Hybrid) Experience Level: 2+ Years Language Requirement: English (B1 level or higher) Work Model: Hybrid (Office / Remote splits to be discussed)<br>What We Are Looking For Experience: Minimum 2+ years of dedicated experience in an IT Service Desk or Technical Support role. Microsoft 365 administration. Azure Entra ID (User management, groups, password resets). Microsoft Intune (MDM/MAM, device configuration, policies). Language: B1 English level at minimum<br>What We Offer (Perks & Benefits) Flexible Setup: Hybrid work model. Full Coverage: Comprehensive Social, Life, and Medical Insurance. Transportation

CCDS is seeking a Senior IT Project Manager to join our expert team. In this role, you will be responsible for overseeing complex IT projects from conception through completion, ensuring alignment with company objectives and delivering value to our clients. Your leadership will be instrumental in guiding project teams, managing resources, and mitigating risks to guarantee successful project outcomes.<br><br>If you have a proven track record in managing large-scale IT initiatives, excel in stakeholder communication, and thrive in dynamic environments, we invite you to apply and contribute to our continued success.<br><br>Key Responsibilities<br><br>Lead and oversee multiple, concurrent IT projects ensuring on-time and within-budget delivery Develop and maintain detailed project plans, including scope, milestones, resource allocation, and budgets Collaborate with cross-functional teams, clients, and vendors to ensure project goals and expectations are met Identify project risks and implement mitigation strategies promptly Monitor project progress and generate regular status reports for senior management Facilitate effective communication across teams and promote a collaborative working environment Mentor junior project managers and contribute to building strong project management capabilities within CCDS<br><br>Requirements<br><br>Qualifications and Experience<br><br>Saudi Nationality is a requirement Bachelor's degree or higher in Information Technology, Computer Science, Business Management, or related field At least 4-6 years of project management experience in IT sector Demonstrated experience managing digital transformation, system development, and IT infrastructure projects Strong understanding of project management methodologies such as Agile, Waterfall, and Hybrid approaches Professional project management certifications such as PMP or PRINCE2 highly preferred Additional certifications like ITIL, COBIT, or Agile/Scrum Master are advantageous Experienced in managing vendor relationships and coordinating technical and consulting teams Proficient in risk management, budgeting, scheduling, and project documentation Effective communication skills in both Arabic and English (verbal and written)<br><br>Skills and Competencies<br><br>Exceptional leadership and organizational skills with the ability to manage multiple priorities in a fast-paced environment Strong analytical and problem-solving skills with ability to adapt to change Experience using project management tools such as MS Project, Jira, or equivalent Ability to foster teamwork and manage diverse stakeholder relationships successfully<br><br>Benefits<br><br>Medical Insurance Paid Time Off Working Remotely Training & Development Performance Bonus

Key Responsibilities & Accountabilities• Define and execute the IT Operations and Infrastructure strategy, ensuring alignment with business objectives, AXA standards, and industry best practices.• Lead and oversee IT Infrastructure, Application Support, and IT Service Desk functions to deliver secure, reliable, resilient, and cost-effective technology services.• Establish, develop, and continuously enhance Tier 2 (L2) and Tier 3 (L3) support capabilities, ensuring effective escalation management, deep technical expertise, rapid issue resolution, knowledge transfer, and sustainable operational support across all IT services and platforms.• Drive innovation, digital transformation, and continuous service improvement through the adoption of emerging technologies, automation, and operational excellence.• Ensure the availability, performance, security, and compliance of IT systems, infrastructure, and services, including effective incident, problem, and crisis management.• Lead IT strategic planning, project delivery, architecture evolution, and technology roadmaps to support current and future business needs.• Manage IT budgets, resources, vendor partnerships, and service providers to maximize value, control costs, and ensure effective service delivery.• Establish and monitor service performance, operational KPIs, governance controls, and risk management practices to ensure high-quality outcomes and informed decision-making.• Build, develop, and lead high-performing teams by fostering a culture of accountability, collaboration, customer-centricity, and continuous learning.• Collaborate with business stakeholders, regional and Group IT teams, and external partners to ensure technology services effectively support organizational goals and strategic priorities.<br>Job Specifications Education / Certifications:• Bachelor’s degree in computer science, Information Technology, or a related field.• Advanced degree (Master's or MBA) preferred.• 10+ years of experience in IT management and leadership roles.• Proven track record of leading and managing large IT teams.• ITIL Foundation.<br>Job Qualifications:• Minimum 15 years of experience in IT Infrastructure, Operations, Application Support, or related technology functions, including leadership roles.• Strong knowledge of IT infrastructure, IT service management, cybersecurity, and emerging technology trends.• Good understanding of Information Security frameworks, governance, and industry best practices.• Strong analytical, problem-solving, and strategic thinking skills with the ability to translate technology solutions into business value.• Proven leadership, stakeholder management, and team development capabilities.• Excellent communication, interpersonal, and collaboration skills.<br>Soft Skills & Behavioral Competencies:• Excellent communication and negotiation skills.• Motivates People - Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.• Models our Values - Creates a culture that promotes the company’s values and standards through role modelling, accountability, and ownership of decisions.• Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.

<ul><li>Manage and support ITSM processes (Incident, Problem, Change, Request and Knowledge Management).</li><li>Ensure IT services meet agreed SLAs and KPIs.</li><li>Monitor service performance and identify areas for improvement.</li><li>Coordinate with IT support teams, vendors and business stakeholders.</li><li>Maintain and improve ITSM documentation, workflows and procedures.</li><li>Support service transition and change activities to minimize service disruption</li><li>Analyze incidents and problems to identify root causes and preventive actions.</li><li>Maintain ITSM tools (e.g., ServiceNow, Freshworks, Jira Service Management). Prepare reports and dashboards on service performance.</li></ul>

Role Purpose, Key Responsibilities & Duties:<br>The IT Portfolio Manager will oversee the management, execution, and governance of IT projects within the organization, ensuring alignment with business strategies and objectives. Reporting to the Head of IT Demand and Portfolio Management, the IT Portfolio Manager will be responsible for coordinating with various stakeholders to ensure that the portfolio of IT projects delivers value, meets timelines, stays within budget, and mitigates risks effectively.<br>The role will ensure that IT initiatives align with Transmed's strategic goals, are prioritized according to business value, and are executed efficiently, contributing to the transformation of Transmed’s business digital landscape.<br><br><br>Key Competencies & Skills: Assist in the development and management of the IT project portfolio, ensuring alignment with business needs and IT strategies. Work on ensuring the efficient prioritization and allocation of resources to IT projects based on business objectives and value. Maintain and monitor the project portfolio dashboard, ensuring that accurate and up-to-date information on project statuses, risks, budget, and timelines is readily available. Ensure that IT projects follow standardized governance processes, frameworks, and best practices for project delivery. Coordinate regular reviews of the portfolio to assess performance, budget utilization, and alignment with business goals. Collaborate with project managers to address issues, track milestones, and mitigate risks that could impact delivery timelines or business outcomes. Partner with key stakeholders in IT and business functions (Commercial, Supply Chain, Finance, HR) to ensure proper communication and alignment on portfolio status, risks, and priorities. Act as the liaison between IT and business units to collect, analyze, and prioritize IT demand based on business value, available resources, and strategic goals. Prepare and present portfolio performance reports, dashboards, and KPIs to senior management and other relevant stakeholders. Assist in managing the budget for IT projects, ensuring that costs are tracked and managed in line with approved allocations. Work with the finance and procurement teams to monitor the financial aspects of the portfolio, including cost forecasting and financial reporting. Identify, evaluate, and mitigate risks associated with the IT portfolio, ensuring that contingency plans are in place. Collaborate with project managers to ensure that risks are continuously monitored, and corrective actions are taken when necessary. Collaborate with the Head of IT Demand and Portfolio Management to manage vendor relationships, ensuring that vendors deliver as per the contract terms. Support vendor performance evaluations and ensure that service level agreements (SLAs) are met. Continuously seek to improve portfolio management processes, identifying opportunities for efficiency and value delivery. Bachelor’s degree in Information Technology, Computer Science or related discipline. Master degree in Business Administration (MBA) with a focus on IT management or a relevant domain is a plus.6+ years of progressive business technology experience supporting IT strategies, managing major digital initiatives and delivering tangible results. Extensive knowledge of enterprise technology partners platforms, solutions, applications and systems (Oracle, Microsoft, Salesforce, Others) Project Management Professional (PMP) and or ITIL (Information Technology Infrastructure Library) is a plus.

Role Purpose, Key Responsibilities & Duties:<br>The IT Portfolio Manager will oversee the management, execution, and governance of IT projects within the organization, ensuring alignment with business strategies and objectives. Reporting to the Head of IT Demand and Portfolio Management, the IT Portfolio Manager will be responsible for coordinating with various stakeholders to ensure that the portfolio of IT projects delivers value, meets timelines, stays within budget, and mitigates risks effectively.<br>The role will ensure that IT initiatives align with Transmed's strategic goals, are prioritized according to business value, and are executed efficiently, contributing to the transformation of Transmed’s business digital landscape.<br><br><br>Key Competencies & Skills: Assist in the development and management of the IT project portfolio, ensuring alignment with business needs and IT strategies. Work on ensuring the efficient prioritization and allocation of resources to IT projects based on business objectives and value. Maintain and monitor the project portfolio dashboard, ensuring that accurate and up-to-date information on project statuses, risks, budget, and timelines is readily available. Ensure that IT projects follow standardized governance processes, frameworks, and best practices for project delivery. Coordinate regular reviews of the portfolio to assess performance, budget utilization, and alignment with business goals. Collaborate with project managers to address issues, track milestones, and mitigate risks that could impact delivery timelines or business outcomes. Partner with key stakeholders in IT and business functions (Commercial, Supply Chain, Finance, HR) to ensure proper communication and alignment on portfolio status, risks, and priorities. Act as the liaison between IT and business units to collect, analyze, and prioritize IT demand based on business value, available resources, and strategic goals. Prepare and present portfolio performance reports, dashboards, and KPIs to senior management and other relevant stakeholders. Assist in managing the budget for IT projects, ensuring that costs are tracked and managed in line with approved allocations. Work with the finance and procurement teams to monitor the financial aspects of the portfolio, including cost forecasting and financial reporting. Identify, evaluate, and mitigate risks associated with the IT portfolio, ensuring that contingency plans are in place. Collaborate with project managers to ensure that risks are continuously monitored, and corrective actions are taken when necessary. Collaborate with the Head of IT Demand and Portfolio Management to manage vendor relationships, ensuring that vendors deliver as per the contract terms. Support vendor performance evaluations and ensure that service level agreements (SLAs) are met. Continuously seek to improve portfolio management processes, identifying opportunities for efficiency and value delivery. Bachelor’s degree in Information Technology, Computer Science or related discipline. Master degree in Business Administration (MBA) with a focus on IT management or a relevant domain is a plus.6+ years of progressive business technology experience supporting IT strategies, managing major digital initiatives and delivering tangible results. Extensive knowledge of enterprise technology partners platforms, solutions, applications and systems (Oracle, Microsoft, Salesforce, Others) Project Management Professional (PMP) and or ITIL (Information Technology Infrastructure Library) is a plus.

Position: IT Audit Consultant / Senior Consultant<br>Overview:We are seeking an experienced IT Audit professional to join our business consulting team. The ideal candidate will play a key role in assessing, analyzing, and enhancing clients’ IT governance, risk management, and compliance frameworks. This position involves working closely with stakeholders to identify control gaps, mitigate risks, and ensure alignment with industry standards and regulatory requirements.<br>Key Responsibilities:Conduct comprehensive IT audits, including risk assessments, control evaluations, and compliance reviews across various technology environments. Assess IT processes, systems, and infrastructure to ensure adherence to security, reliability, and regulatory standards. Identify vulnerabilities and recommend practical solutions to strengthen IT controls and mitigate risks. Collaborate with client teams to design and implement robust IT governance frameworks and risk management strategies. Prepare detailed audit reports, highlighting findings, recommendations, and actionable insights for senior management. Support clients in achieving compliance with relevant standards (e.g., ISO, COBIT, NIST) and regulatory requirements. Stay updated on emerging technologies, cybersecurity trends, and evolving regulatory landscapes to provide forward-thinking advice.<br>Qualifications & Skills:Bachelor’s degree in Information Technology, Computer Science, or a related field; professional certifications such as CISA, CISSP, or equivalent are highly desirable.2-6 years of Proven experience in IT auditing, risk management, or IT consulting within a professional services environment. Strong understanding of IT governance frameworks, cybersecurity principles, and regulatory compliance. Excellent analytical, problem-solving, and communication skills with the ability to present complex information clearly to stakeholders. Ability to manage multiple projects and deliver high-quality results within deadlines.

Company Description Flairs Tech is a fast-growing, international technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with services in software development, analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The organization places strong emphasis on its people, fostering a collaborative, growth-oriented environment where talent is recognized and developed. Role Description This full-time, hybrid SDR (B2B) role is based in Qesm El Maadi, with flexibility for partial work from home. The SDR will identify and qualify potential B2B clients, generate and follow up on leads, and schedule meetings or demos for the sales team. Daily activities include performing outbound calls and emails, maintaining accurate records in CRM tools, and nurturing prospects through consultative communication. The role requires collaborating with sales and marketing teams to refine messaging, understand customer needs, and support pipeline growth while consistently meeting activity and performance targets. Qualifications Candidates should possess strong Sales and Lead Generation skills for outbound prospecting and pipeline building. Candidates should possess excellent Communication skills to engage B2B prospects, handle objections, and build professional relationships. Candidates should possess solid Sales and Business Development skills to qualify opportunities and support revenue growth. Fluent English language skills (spoken and written), with clear, professional communication style. Experience with CRM tools and basic sales reporting, preferably in a B2B environment. Ability to work in a hybrid model from Qesm El Maadi, manage time effectively, and handle high-volume outreach. Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience. Previous SDR, tele-sales, or customer-facing experience in technology or services sectors is an advantage.

Responsibilities Generate new B2B leads through outbound calls, Linked In, email outreach, referrals, and market mapping. Conduct daily outbound calls to approach potential corporate clients. Identify and qualify new business opportunities. Approach HR Managers, Business Owners, Marketing Managers, Operations Managers, Procurement Managers, and senior decision-makers. Present Tawzef’s services professionally and clearly. Understand client needs and recommend the most suitable service. Schedule meetings for potential business opportunities. Follow up with prospects consistently until the opportunity is moved forward or closed. Maintain an updated pipeline of leads, calls, meetings, proposals, and follow-ups. Support in preparing proposals, quotations, and commercial offers. Coordinate with internal teams to ensure proper client handling. Cross-sell Tawzef’s services based on client needs. Achieve monthly and quarterly sales activity and revenue targets. Report daily and weekly sales activities to management.<br>Qualifications<br>Bachelor’s degree in Business Administration, Marketing, Commerce, Human Resources, or a related field. Around 5 years of total sales experience.2–3 years of direct business development experience is preferred. Must have strong experience in outbound calls / cold calling / telesales for B2B clients. Previous experience in marketing agencies, recruitment agencies, outsourcing companies, HR services, or B2B service providers is highly preferred. Strong lead generation and prospecting skills. Good understanding of B2B sales cycles. Ability to approach corporate clients and decision-makers. Good communication, negotiation, and follow-up skills. Target-driven and comfortable with sales KPIs. Good command of English. Good usage of Linked In for prospecting is preferred. Ability to work with CRM, Excel, or sales tracking tools. Persistent, confident, organized, and commercially aware.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte, established globally in 1845, is the world s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. This role is for a skilled and adaptable Frontend developer to join a fast-paced development effort to re-architect and modernize digital platforms. As a core member of our development team, you will design, develop, and modify custom software solutions that solve problems, improve business operations, and manage the complexity inherent in technology change. Design, develop and modify frontend systems and custom components using a modern dev stack. Develop software solutions by analysing system performance standards, confer with users or system engineers; analyse systems flow, data usage, and work processes; and investigate problem areas. Integrate existing software into new or modified systems. Develop and execute test procedures for software components. Analyse user requirements to derive technical software design and performance requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Extensive experience in designing and building responsive user Interface (UI) applications using React, Angular, HTML5, AJAX, CSS &amp; JavaScript, Bootstrap, jQuery.</p><p>Experience working with XML/JSON</p><p>Experience using GitLab source code management</p><p>Experience working with Agile Development Methodology</p><p>Experience deploying software/database using CI / CD pipeline leveraging tools such as Jenkins, GitLab, etc</p><p>Demonstrate high organisational skills and a methodical approach to problem solving</p><p>Demonstrate the ability to think creatively and innovatively with a can do attitude</p><p>Demonstrate strong communication including spanning technical and business language barriers and be able to run feature kick-off sessions and apply story mapping techniques</p><p>Demonstrable experience in using tools (JIRA / confluence / Excel) to manage designs, prototypes, and user stories</p><p>Required: Bachelor s degree required. 7+ years of experience in Front-End development (using React or Angular)</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Orascom Development is seeking a proactive and strategic Development Manager to lead our project development initiatives.<br> This role involves overseeing the planning, execution, and successful delivery of development projects aligned with the company’s vision and growth objectives.<br> The Development Manager will coordinate cross-functional teams, manage stakeholder relationships, and ensure projects meet quality, timeline, and budget requirements.<br> The ideal candidate will possess strong project management skills, a deep understanding of the development lifecycle, and the ability to drive results in a fast-paced environment.<br> This position offers an excellent opportunity to contribute to the company’s continued success and innovation in the development industry.<br> Responsibilities Plan, execute, and deliver development projects on time, within scope, and within budget.<br> Collaborate with architects, contractors, and other stakeholders to ensure project alignment with objectives.<br> Manage project risks and resolve issues that arise during the development process.<br> Prepare and present regular reports on project status, risks, and opportunities to senior management.<br> Lead and motivate project teams to achieve high performance and quality standards.<br> Ensure compliance with legal, safety, and environmental regulations throughout project phases.<br> Identify and implement process improvements to enhance project delivery.<br> Bachelor’s degree in Engineering, Architecture, Business Administration, or related field.<br> At least 6 years of experience in project development or management, preferably in the construction or real estate sectors.<br> Strong knowledge of project management methodologies and tools.<br> Excellent leadership, communication, and negotiation skills.<br> Ability to manage multiple projects simultaneously and work under pressure.<br> Proficiency in project management software and MS Office applications.<br> Problem-solving mindset with a focus on delivering results.<br></span> </div>

Key Responsibilities<br><br> Manage the full sales cycle, from prospecting to closing. Reach out to decision-makers within real estate companies. Present Aqarmap's solutions, handle objections, negotiate, and close deals. Onboard new clients and build long-term partnerships.<br><br>Requirements<br><br> Minimum 2 years of B2B sales experience (Saa S, Direct Sales, Medical, Marketing Services, or similar). Proven track record of achieving sales targets. Experience handling the complete sales cycle. Real estate industry knowledge is a plus. Previous Outdoor Sales experience.<br><br>What We Offer<br><br> Competitive Package ( Basic Salary - Commissions ) Transportation Allowance for outdoor meetings. Insurance Coverage. Learning & Development Opportunities.

Job Summary:We are seeking a skilled Mid-Level Angular Developer to join our growing development team at 2P – Perfect Presentation. The ideal candidate will be responsible for building high-quality, scalable, and high-performance web applications using Angular, while collaborating closely with backend developers, UI/UX designers, and project managers. Key Responsibilities:Develop, test, and maintain modern web applications using Angular. Translate UI/UX designs and business requirements into clean, efficient, and reusable code. Optimize applications for maximum speed, scalability, and performance. Integrate front-end applications with RESTful APIs. Troubleshoot, debug, and upgrade existing systems. Participate in code reviews and ensure best development practices. Collaborate with cross-functional teams to deliver high-quality solutions on time. Stay up to date with the latest Angular and front-end technologies.