Java Jobs in Egypt

Job Summary:We are seeking a highly motivated and skilled IT Technical Support Specialist to join our team. The successful candidate will play a crucial role in ensuring the efficient operation of our IT infrastructure and providing exceptional technical support to our employees.<br>Key Responsibilities:Provide technical support to end-users. Diagnose and resolve technical problems related to computers, servers, and other peripherals. Configure and maintain network devices to ensure optimal network performance and security. Assist with the setup and maintenance of MFP (Multi-Function Printers). Communicate effectively with employees in both English and Arabic to provide clear and helpful guidance. Troubleshoot and support Microsoft Office 365 and other Microsoft products. Utilize ITSM tool to manage and track support requests, incidents, and changes. Collaborate with external vendors and service providers as needed. Assist with IT asset management and inventory tracking. Stay current with technology trends and security best practices. Provide training and workshops to users to enhance their technical proficiency. Contribute to the development and maintenance of IT documentation and knowledge base.<br>Skill Requirements:Experience At least 3 years of experience as an IT Help Desk or Technical Support. Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience). Proficiency in configuring and maintaining Fortinet and Cisco network devices. Fluent in both English and Arabic, with excellent verbal and written communication skills. Experience with Microsoft 365. Familiarity with Fortinet is a plus. Strong problem-solving skills and the ability to work under pressure. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. A proactive attitude and willingness to learn and adapt to new technologies.<br>Work Conditions:Reports to: IT Manager Location: Degla,Maadi, Cairo

Summary<br>The IT Sales Development Specialist is responsible for identifying new business opportunities, generating qualified leads, supporting the sales pipeline, and building strong customer relationships. The role works closely with sales, marketing, and technical teams to promote IT products, software solutions, and services, contributing to business growth and revenue targets.<br>Key Responsibilities<br>Identify and develop new business opportunities in target markets. Generate and qualify sales leads through research, networking, and outbound communication. Build and maintain relationships with prospective and existing customers. Schedule meetings and product demonstrations for the sales team. Understand customer business needs and recommend appropriate IT solutions. Prepare sales proposals, quotations, and presentations. Maintain accurate customer and opportunity data in the CRM system. Follow up on customer inquiries and support the sales cycle until deal closure. Coordinate with technical, implementation, and support teams to ensure customer satisfaction. Monitor market trends, competitors, and customer requirements. Participate in exhibitions, conferences, and customer events when required. Prepare regular reports on sales activities, pipeline status, and lead conversion.<br>Qualifications<br>Bachelor's degree in Information Technology, Computer Science, Business Administration, Marketing, or a related field.2–5 years of experience in IT sales, business development, or sales support. Experience with ERP solutions (e.g., SAP), software, cloud, or infrastructure solutions is an advantage.

Job Overview<br>The IT Operations Consultants responsible for supporting and maintaining enterprise IT systems, databases, and related infrastructure to ensure reliability, performance, availability, and security. The role involves system maintenance, troubleshooting, upgrades, backup and recovery activities, and ensuring compliance with IT policies and best practices.<br>Key Responsibilities IT Systems & Database Administration Support the installation, configuration, maintenance, and upgrade of enterprise databases and IT systems. Manage database environments, users, schemas, and related configurations. Perform regular system health checks and capacity planning. Support system patching, security updates, and vulnerability remediation. Monitor system and database performance and implement optimization activities. Troubleshoot performance, connectivity, and system-related issues. Backup, Recovery & Availability Support the implementation and maintenance of backup and recovery procedures. Assist with disaster recovery and business continuity activities. Monitor system availability and support initiatives to minimize downtime. Participate in recovery testing and ensure appropriate documentation is maintained. IT Operations & Troubleshooting Provide technical support for production systems and databases. Investigate and resolve system errors, performance issues, and connectivity problems. Collaborate with application, infrastructure, security, and support teams to resolve technical issues. Support system upgrades, maintenance activities, and operational improvements. Cloud & Enterprise Applications Support cloud-based infrastructure and enterprise application environments. Assist with the administration and maintenance of cloud services and integrations. Support the implementation and maintenance of enterprise business applications. Security, Compliance & Governance Ensure IT operations comply with applicable security policies, procedures, and standards. Support security assessments, patching, and vulnerability remediation activities. Maintain appropriate technical documentation and operational records. Collaborate with IT security and compliance teams on relevant initiatives. Policies, Processes & Procedures Implement approved IT policies, processes, and procedures. Ensure operational activities are performed in a controlled and consistent manner. Maintain documentation related to IT operations and system administration. Continuous Improvement Identify opportunities to improve IT systems, processes, reliability, and operational efficiency. Contribute to initiatives aimed at improving productivity, reducing costs, and enhancing service quality. Stay informed about relevant technologies and industry best practices. Key Internal & External Contacts<br>Internal:IT Team Business Units Information Security & Compliance Teams External:IT Vendors Technology Partners Service Providers<br>Qualifications & Requirements Knowledge & Experience4–6 years of relevant experience in IT operations, database administration, system administration, or a related field. Strong knowledge of database administration and SQL. Experience with database backup, recovery, performance monitoring, and troubleshooting. Familiarity with Linux/Unix environments is preferred. Experience with cloud technologies and enterprise applications is preferred. Strong understanding of IT operations, system availability, security, and maintenance. Education & Certifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Relevant professional certifications in database administration, cloud technologies, or IT operations are preferred. Key Competencies Strong analytical and troubleshooting skills. Good understanding of IT infrastructure and enterprise systems. Ability to work effectively under pressure and manage operational priorities. Strong communication and teamwork skills. Attention to detail and commitment to service quality. Ability to work collaboratively with technical and business stakeholders.

Company Description Resolve provides comprehensive network solutions tailored to organizations ranging from small startups to large corporations. The company focuses on supporting businesses that do not have dedicated IT staff, offering reliable expertise to optimize and maintain their networks. Resolve’s mission is to bridge the technology gap for its clients, ensuring stable, secure, and efficient IT infrastructure. Team members collaborate closely with customers to deliver practical solutions and ongoing support that enable businesses to focus on their core operations. Working at Resolve offers the opportunity to make a direct impact on clients’ daily productivity and long-term growth. Role Description The Information Technology Support Specialist is a full-time hybrid role based in New Cairo, with some flexibility for work from home. The specialist will provide day-to-day technical support for end users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to help desk tickets, setting up and configuring desktop computers and related peripherals, and supporting operating systems and common business applications. The role involves monitoring system performance, documenting incidents and resolutions, and escalating complex issues when necessary. The specialist will also assist with routine maintenance, updates, and user training to ensure a stable and secure IT environment. Qualifications Strong Technical Support and Help Desk Support skills for handling user inquiries and service requests. Proficient Troubleshooting abilities for resolving hardware, software, and network problems efficiently. Hands-on experience with Desktop Computers, including installation, configuration, and maintenance. Solid foundation in Information Technology concepts, systems, and basic networking. Effective communication and customer service skills, with the ability to explain technical issues clearly. Ability to prioritize tasks, manage time, and work independently in a hybrid environment. Experience with ticketing systems and documentation of support activities. Relevant IT certifications (e.g., Comp TIA A+, Network+) or a degree/diploma in IT, Computer Science, or a related field are beneficial.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEProviding assurance over the effectiveness and adequacy of IT control across the business by reviewing IT General Controls, infrastructure controls, and IT operations. Proactively advising the business on the implementation of new systems, procedures, and controls.<br>JOB DUTIES AND RESPONSIBILITIES<br>Collaborate with and assist in preparing a comprehensive Risk Based Audit Plan covering all IT activities and functionalities of the Bank Execute Internal Audit approved plan as well as all other assignments efficiently and effectively in compliance with Internal policies, procedures, IIA, relevant standards, Laws and regulations. Maintain quality in carrying out audit / investigation / special review assignments to ensure performance of all aspects of the audit, at a high level of efficiency and effectiveness. Review Bank’s IT Infrastructure, identify areas of risk within the IT infrastructure and address any deficiencies to the IT and security Audit director for onwards discussion with respective line management. Prepare and submit IT draft and final audit reports detailing findings and observations along with recommendations for audit conducted; and attend opening and closing meetings with IT and security audit director, as and when needed. Follow up with the auditee to get an update on the audit action plan and brief the management on the adequacy of corrective actions taken as per the audit recommendation. Participate in providing consulting services for information systems issues and investigations and provide guidance on best practices related to IT security, risk management, auditing, compliance etc., as needed. Maintain up-to-date knowledge of industry trends related to Technologies, IT security, risk management, auditing, compliance, etc. And participate in internal bank staff awareness.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br><br>Bachelor’s degree in computer engineering or other field with related Professional experience.5+ years of experience in IT, IT audit or information security with experience in a leadership role. Knowledge of applicable laws, regulations, standards related to IT security/auditing.

Company Description Grand Solution is a trusted IT solutions provider that helps organizations modernize, secure, and optimize their technology infrastructure across the B2B sector. The company delivers tailored, end-to-end services designed to improve performance, reliability, and operational efficiency for businesses, government entities, and educational institutions. With a team of certified engineers, Grand Solution specializes in infrastructure design, deployment, and ongoing support to create scalable, cost-effective environments. From consultancy through implementation and maintenance, the company focuses on keeping clients connected, secure, and prepared for future technology needs.<br>Role Description The Information Technology Sales Executive is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and qualifying leads, engaging prospective clients, and presenting IT infrastructure solutions that align with their business needs. Daily activities include managing the sales pipeline, conducting product demonstrations, preparing proposals and quotations, and negotiating contracts. The Sales Executive collaborates closely with technical teams to translate client requirements into tailored solutions and provides ongoing account management to ensure client satisfaction and retention. The role also involves maintaining market awareness, tracking competitors, and contributing to sales forecasts and reporting.<br>Qualifications<br> Strong IT Sales skills with a track record of meeting or exceeding sales targets in technology or infrastructure solutions. Experience in Lead Generation and prospecting, including cold outreach, networking, and using CRM tools to manage opportunities. Proficiency in Account Management, maintaining long-term client relationships, and ensuring high levels of customer satisfaction. Solid understanding of Information Technology concepts, particularly infrastructure, networking, security, and cloud solutions. Excellent Communication skills, including clear presentation, negotiation, and professional business writing. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field, or equivalent practical experience. Ability to work on-site in Cairo, Egypt, with strong organizational and time-management skills. Experience in B2B sales to enterprises, government, or educational institutions is highly desirable. Comfort with using CRM and sales productivity tools, and willingness to learn new technologies and solutions.

About the Role We are looking for a skilled IT Specialist to support and maintain our organization’s IT infrastructure, including both hardware and software environments. In this role, you will be responsible for ensuring the smooth operation of IT systems, troubleshooting technical issues, and supporting employees with technical needs. You will work closely with internal teams to maintain reliable IT services that support our digital banking operations. Key Responsibilities IT Support Provide technical support for hardware, software, and network-related issues. Troubleshoot and resolve IT incidents and service requests. Hardware Management Install, configure, and maintain workstations, laptops, printers, and peripherals. Manage hardware inventory and perform system upgrades when required. Software Administration Install and maintain operating systems, applications, and productivity tools. Ensure proper configuration and updates of software systems. Network & Infrastructure Support local network connectivity, Wi-Fi access, and system performance. Assist with user access management and system configurations. Security & Compliance Follow IT security policies and ensure compliance with organizational standards. Support endpoint protection and basic security controls. Documentation & Maintenance Maintain documentation for IT systems and configurations. Track and resolve support tickets using IT service management tools. Required Qualifications Education Bachelor’s degree in Computer Science, Information Technology, or related field Experience3+ years of experience in IT support or IT operations Technical Skills Windows and workstation administration Hardware troubleshooting and maintenance Software installation and configuration Networking fundamentals (TCP/IP, DNS, DHCP) Systems Knowledge Active Directory user management Microsoft Office / productivity tools IT troubleshooting methodologies Professional Skills Strong problem-solving and analytical abilities Strong communication and customer support skills Ability to work in a fast-paced technical environment Preferred Qualifications Experience supporting enterprise IT environments Knowledge of IT security practices Experience with IT service management tools Certifications such as Comp TIA A+, Network+, or Microsoft certifications

Teleperformance is Hiring: IT Service Desk IIAre you an IT professional with experience in technical support and service desk operations? Join Teleperformance and be part of a global team delivering exceptional IT support in a dynamic enterprise environment. What You'll Do:• Provide first-line IT support via phone and email• Troubleshoot hardware, software, and system issues• Manage incidents and service requests through the ticketing system• Support end users with account access, password resets, and desktop applications• Administer Active Directory user accounts and security groups• Work with Microsoft 365, Azure Entra ID, Intune, and Tanium• Escalate complex technical issues when needed• Ensure SLA compliance and maintain accurate documentation What We're Looking For:• Experience with enterprise IT environments and ticketing systems• Strong knowledge of Windows Operating Systems and desktop support• 2–5 years of experience in an IT Service Desk or IT Support role• English level: B1 or above• Hands-on experience with Active Directory administration• Working knowledge of Azure Entra ID, Microsoft 365, Intune, and Tanium• Bachelor's degree in Computer Science, Information Technology, or a related field• ITIL knowledge or certifications such as Comp TIA A+, Network+, Microsoft, or CCNA are a plus• Strong troubleshooting, communication, and problem-solving skills What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Hybrid work model• Career growth and development opportunities If you're ready to grow your IT career with a global leader, we'd love to hear from you.

Job Summary The IT Project Manager is responsible for planning, coordinating, and managing end-to-end IT projects and application releases across multiple systems and stakeholders. This role ensures successful delivery of digital and telecom solutions within scope, timeline, quality, and budget requirements. The IT Project Manager collaborates with business, development, operations, and vendor teams to manage project execution, release activities, integrations, risks, and change processes while ensuring alignment with organizational objectives and governance standards. Key Responsibilities Manage end-to-end IT projects and application release activities. Coordinate business, development, operations, infrastructure, and vendor teams. Monitor project scope, timeline, budget, risks, and deliverables. Manage multi-system integrations and deployment activities. Ensure compliance with project governance, change management, and release processes. Track project progress and provide status reporting to stakeholders and management. Support Agile, Waterfall, or Hybrid delivery methodologies as required. Identify and mitigate project risks, issues, and dependencies. Ensure successful execution of testing, deployment, and production readiness activities. Qualifications Bachelor’s degree in computer science, IT, Engineering, or related field. Minimum 5 years’ experience in IT project management, preferably in digital/telecom environments. Proven experience managing end-to-end application releases and multi-system integrations. Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid). Familiarity with release management, CI/CD pipelines, and change control processes. Solid understanding of system architecture, databases, APIs, and digital applications. Excellent stakeholder management, communication, and coordination skills. Strong analytical, problem-solving, and decision-making capabilities. Ability to manage multiple parallel releases and work under high-pressure conditions.<br>Preferred Certifications:PMP, PRINCE2, or equivalent. Agile/Scrum (CSM, PMI-ACP). ITIL (foundation or higher).

We're Hiring: IT Service Desk We're looking for experienced IT Service Desk professionals to join our team!<br>Requirements:• 2–5 years of experience in an IT Service Desk or IT Support environment• English level: B1 or above• Bachelor's degree.• Windows Operating Systems and desktop support• Active Directory (AD)• Azure Entra ID• Microsoft 365• Intune• Tanium• Familiarity with IT ticketing systems and incident management• Experience in enterprise IT environments• ITIL knowledge and relevant certifications (Comp TIA A+, Network+, Microsoft, or CCNA) are a plus<br>Key Responsibilities:• Provide first-line technical support via phone and email• Troubleshoot hardware, software, and user access issues• Manage and resolve incidents through the ticketing system• Escalate complex issues when needed• Support Active Directory user accounts, security groups, and access management• Document resolutions and maintain accurate ticket records• Ensure SLA compliance and deliver excellent end-user support<br>Location: Katameya, Cairo

Location: Milteks Egypt – 6th of October City Job Summary We are looking for a hands-on IT Specialist to support and maintain the IT infrastructure and end-user systems within our textile manufacturing facility in Egypt. The successful candidate will work closely with factory and office teams to ensure the reliable operation of servers, network infrastructure, computers, printers, security systems, and business applications. This role focuses on daily IT operations, user support, troubleshooting, system administration, cybersecurity, backup management, and continuous improvement of the company's IT environment. Qualifications Bachelor's degree or diploma in Computer Engineering, Information Technology, Computer Science, or a related field. Experience in IT infrastructure administration, system administration, or technical support roles. Good knowledge of Windows Server, Active Directory, DNS, DHCP, and related server services. Experience with network infrastructure including Switches, Routers, Access Points, VLANs, VPNs, and Firewall administration. Familiar with domain management, user account creation, access rights management, and user administration. Experience with backup solutions, disaster recovery, and business continuity processes. Strong troubleshooting and problem-solving skills with a customer-oriented mindset. Ability to work independently and take ownership of assigned tasks. Good communication skills in English or Turkish. Key Responsibilities Install, maintain, and support servers, computers, printers, scanners, and other IT equipment across the factory and office environment. Provide first-level support for hardware, software, network, and connectivity issues, ensuring timely resolution of user requests. Monitor and maintain company backup systems and verify that backups are completed successfully and transferred to the central location when required. Manage firewall, antivirus, and endpoint security systems to ensure the security of company IT infrastructure. Maintain IT asset inventory including hardware, software licenses, and consumables. Support IT procurement activities by providing technical specifications and recommendations for required equipment and software. Create, modify, and manage user accounts, permissions, and access rights within the company domain environment. Monitor network performance and assist in maintaining stable and secure network operations. Support implementation of IT policies, security standards, and best practices. Coordinate with headquarters IT teams on infrastructure, security, and system-related projects when required.

Company Description Grand Solution is a trusted IT solutions provider that helps organizations modernize, secure, and optimize their technology infrastructure. The company delivers tailored, end-to-end services that enhance performance, reliability, and operational efficiency across the B2B sector. Backed by a team of certified engineers, Grand Solution specializes in infrastructure design, deployment, and ongoing support for businesses, government entities, and educational institutions. From consultancy to implementation and maintenance, the company builds scalable, cost-effective IT environments that keep clients connected, secure, and prepared for future growth. Role Description The Information Technology Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This position is responsible for identifying and qualifying new B2B opportunities, conducting prospecting and lead generation activities, and managing the full sales cycle for IT infrastructure solutions. The specialist will meet with clients to understand business needs, deliver product presentations and demonstrations, and collaborate with technical teams to design tailored proposals. Day-to-day responsibilities include preparing quotations, negotiating pricing and contract terms, maintaining accurate sales pipelines and reports, and ensuring a smooth handover to implementation and support teams. The role also involves building long-term relationships with key accounts, gathering market feedback, and contributing to sales strategies and revenue growth targets. Qualifications Proven experience in IT Sales with a solid understanding of Information Technology solutions, infrastructure, and services. Strong skills in Lead Generation, including prospecting, qualification, and pipeline development. Demonstrated ability in Account Management, with experience nurturing client relationships and driving renewals or upsell opportunities. Excellent Communication skills, including the ability to present technical solutions to both technical and non-technical stakeholders. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field, or equivalent practical experience. Track record of meeting or exceeding sales targets in a B2B environment, ideally within infrastructure or enterprise solutions. Strong negotiation, presentation, and proposal-writing abilities, with attention to detail and follow-through. Comfort working in a fast-paced, client-facing environment and collaborating with cross-functional technical and operations teams. Familiarity with CRM tools and basic sales reporting; fluency in English and Arabic is preferred.

Company Description Park St. is a modern mixed-use destination located in the heart of Sheikh Zayed, offering a blend of luxury experiences and high-end amenities. The development combines fine dining venues, premium retail outlets, and high-quality office spaces, attracting both visitors and business professionals. Park St. aims to create a vibrant, upscale environment that supports productivity, collaboration, and leisure. Team members join a setting that values service excellence, technology-enabled operations, and a refined guest and tenant experience. Role Description This is a full-time, on-site Information Technology Specialist role based in Giza. The Information Technology Specialist will support and maintain the technology infrastructure across offices, retail outlets, and other facilities within Park St.. Responsibilities include installing, configuring, and monitoring hardware, software, and network components; ensuring secure and reliable connectivity; and performing regular system checks and updates. The role involves diagnosing and resolving technical issues, escalating complex problems when needed, and documenting solutions and procedures. The specialist will collaborate with internal teams, vendors, and service providers to support daily operations and projects, while delivering responsive, customer-focused IT support to employees and tenants. Qualifications Installing, configuring, and maintaining desktops, laptops Creating and managing user accounts, groups, and permissions in Active Directory. Manage M365 Users & Groups. Responding to daily technical support requests (hardware, software, printers, network). Manage IT inventory. communicate with vendors to purchase IT equipment. Supporting and troubleshooting (Outlook, Microsoft 365 apps, network, printers). Implementing Windows servers and Active Directory. Led Migration from Google Workspace to Microsoft 365. Worked on managing and monitoring backups using Veeam Backup & Replication. Configured and managed Manage Engine Service Desk Plus for IT service desk operations. <br><br>Courses • Cisco Certified Network Associate (CCNA 200-301) • Microsoft Certified Solutions Associate (MCSA)2019 • Microsoft Azure AZ-900 • MS-100 • VMware Virtualization Fundamentals • Hyper-V Administration & Virtualization • Manage Engine Service Desk Plus

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

Company Description Konnekt Union is a fast-growing provider of engineering and IT solutions, established in 2018 and recognized as one of Egypt’s leading system integrators and technology suppliers. The company delivers high-quality, end-to-end solutions, including the supply and installation of fire systems and IP surveillance systems such as CCTVs, phone systems, intercoms, and smart access systems. Konnekt Union also offers a wide range of network solutions designed to improve security, enhance service quality, and simplify data management. By focusing on performance, productivity, and reliability, the company supports enterprises in building robust, scalable technology infrastructures. Role Description This is a full-time, on-site Information Technology Sales Executive role based in Cairo. The Information Technology Sales Executive will identify and qualify new business opportunities, develop and manage a pipeline of prospects, and conduct client meetings and presentations to demonstrate Konnekt Union’s IT, fire systems, and surveillance solutions. The role includes preparing proposals, negotiating pricing and contracts, and closing deals in line with company targets. The individual will maintain and grow relationships with existing accounts, coordinate with technical teams to ensure accurate solution design, and follow up on project delivery and client satisfaction. Daily responsibilities also include market research, monitoring competitor activity, updating CRM records, and providing regular sales reports and forecasts to management. Qualifications Strong IT Sales and Information Technology knowledge, with experience selling technical solutions, systems integration, or infrastructure projects. Proven Lead Generation skills, including prospecting, qualifying, and nurturing opportunities through the full sales cycle. Account Management and relationship-building abilities to maintain, grow, and retain key clients. Excellent Communication skills, including clear presentation, negotiation, and client-facing interaction in a business environment. Experience in selling fire systems, IP surveillance, networking, or related security solutions is highly desirable. Track record of meeting or exceeding sales targets in a B2B or enterprise sales environment. Comfort working with CRM tools, preparing sales reports, and managing a structured sales pipeline. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Self-motivated, organized, and able to work effectively with cross-functional technical and operations teams. Fluency in English; additional language skills relevant to the region are an advantage.

Company Description Konnekt Union is a fast-growing provider of engineering and IT solutions, established in 2018 and recognized as one of Egypt’s leading system integrators and technology suppliers. The company delivers high-quality, end-to-end solutions, including the supply and installation of fire systems and IP surveillance systems such as CCTVs, phone systems, intercoms, and smart access systems. Konnekt Union also offers a wide range of network solutions designed to improve security, enhance service quality, and simplify data management. By focusing on performance, productivity, and reliability, the company supports enterprises in building robust, scalable technology infrastructures. Role Description This is a full-time, on-site Information Technology Sales Executive role based in Cairo. The Information Technology Sales Executive will identify and qualify new business opportunities, develop and manage a pipeline of prospects, and conduct client meetings and presentations to demonstrate Konnekt Union’s IT, fire systems, and surveillance solutions. The role includes preparing proposals, negotiating pricing and contracts, and closing deals in line with company targets. The individual will maintain and grow relationships with existing accounts, coordinate with technical teams to ensure accurate solution design, and follow up on project delivery and client satisfaction. Daily responsibilities also include market research, monitoring competitor activity, updating CRM records, and providing regular sales reports and forecasts to management. Qualifications Strong IT Sales and Information Technology knowledge, with experience selling technical solutions, systems integration, or infrastructure projects. Proven Lead Generation skills, including prospecting, qualifying, and nurturing opportunities through the full sales cycle. Account Management and relationship-building abilities to maintain, grow, and retain key clients. Excellent Communication skills, including clear presentation, negotiation, and client-facing interaction in a business environment. Experience in selling fire systems, IP surveillance, networking, or related security solutions is highly desirable. Track record of meeting or exceeding sales targets in a B2B or enterprise sales environment. Comfort working with CRM tools, preparing sales reports, and managing a structured sales pipeline. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Self-motivated, organized, and able to work effectively with cross-functional technical and operations teams. Fluency in English; additional language skills relevant to the region are an advantage.

Premier Group is seeking a Group IT Manager to spearhead strategic IT management across all PG companies. Reporting directly to the CEO, this pivotal role involves aligning technology endeavors with business objectives, consolidating IT applications, fortifying infrastructure and security, and fostering innovation throughout the organization. The ideal candidate is a forward-thinking leader with robust technical acumen and a successful track record in overseeing cross-functional IT teams.<br>Key Responsibilities Develop and execute a comprehensive Group IT strategy aligned with Premier Group’s overall business goals. Provide strategic leadership and governance of IT functions across all PG companies. Lead the consolidation and optimization of IT applications, systems, and platforms to improve efficiency and reduce complexity. Oversee the design, implementation, and maintenance of robust IT infrastructure, ensuring reliability, scalability, and performance. Ensure strong cybersecurity, data protection, and risk management practices across the organization. Drive the adoption of cloud technologies and enterprise systems to support growth and innovation. Manage IT budgets, vendor relationships, and service providers to deliver cost-effective solutions. Build, mentor, and lead high-performing cross-functional IT teams, fostering collaboration and continuous improvement. Act as a key advisor to executive leadership and stakeholders on technology trends, risks, and opportunities. Promote innovation and digital transformation initiatives that enhance operational efficiency and competitive advantage.<br>Qualifications & Experience:Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. Minimum of 15 years of progressive IT leadership experience, particularly in a multi-company or group setting. Demonstrated expertise in IT strategy, infrastructure enhancement, and application integration. Proficiency in cybersecurity, cloud technologies, and enterprise systems. Strong capabilities in leadership, communication, and stakeholder engagement.

Purpose of Job:Install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems.<br>Duties and Responsibilities:Identifying hardware and software issues. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Walking users through a series of actions to solve problems. Replacing or repairing the necessary parts. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies.<br>Job Requirements:Education: Bachelor degree of Computer Science, Communication or Electronics Engineering, IT, BIS or any related majors from a reputable university.<br>Experience: 0 - 2 years of relevant experience in technical support field.<br>Skills: Flexibility to move around the company's branches within the same area for supporting the users. Attention to detail and excellent problem-solving skills. Excellent communication skills. Excellent command of English.

About the Role We are looking for a skilled IT Specialist to support and maintain our organization’s IT infrastructure, including both hardware and software environments. In this role, you will be responsible for ensuring the smooth operation of IT systems, troubleshooting technical issues, and supporting employees with technical needs. You will work closely with internal teams to maintain reliable IT services that support our digital banking operations. Key Responsibilities IT Support Provide technical support for hardware, software, and network-related issues. Troubleshoot and resolve IT incidents and service requests. Hardware Management Install, configure, and maintain workstations, laptops, printers, and peripherals. Manage hardware inventory and perform system upgrades when required. Software Administration Install and maintain operating systems, applications, and productivity tools. Ensure proper configuration and updates of software systems. Network & Infrastructure Support local network connectivity, Wi-Fi access, and system performance. Assist with user access management and system configurations. Security & Compliance Follow IT security policies and ensure compliance with organizational standards. Support endpoint protection and basic security controls. Documentation & Maintenance Maintain documentation for IT systems and configurations. Track and resolve support tickets using IT service management tools. Required Qualifications Education Bachelor’s degree in Computer Science, Information Technology, or related field Experience3+ years of experience in IT support or IT operations Technical Skills Windows and workstation administration Hardware troubleshooting and maintenance Software installation and configuration Networking fundamentals (TCP/IP, DNS, DHCP) Systems Knowledge Active Directory user management Microsoft Office / productivity tools IT troubleshooting methodologies Professional Skills Strong problem-solving and analytical abilities Strong communication and customer support skills Ability to work in a fast-paced technical environment Preferred Qualifications Experience supporting enterprise IT environments Knowledge of IT security practices Experience with IT service management tools Certifications such as Comp TIA A+, Network+, or Microsoft certifications

Position Summary:The Information Security Lead is responsible for leading, managing, and continuously improving One Health's Information Security Program. The role serves as the primary operational owner of all information security, cybersecurity, risk management, governance, compliance, security operations, security architecture, vulnerability management, and incident response activities. The Information Security Lead will ensure that security controls, policies, standards, and procedures are effectively implemented and maintained across the organization while supporting business objectives and compliance requirements. The role will coordinate with business units, IT teams, third-party providers, auditors, regulators, and AXA Group stakeholders to maintain an effective and mature security posture.<br>Key Responsibilities Information Security Governance & Management• Lead and manage the Information Security Program across the organization.• Develop, implement, maintain, and continuously improve the Information Security Strategy, Roadmap, Policies, Standards, Procedures, and Guidelines.• Define and execute annual information security objectives aligned with business goals and AXA Group requirements.• Establish and monitor Information Security KPIs, KRIs, compliance metrics, and security maturity indicators.• Prepare and present security reports, dashboards, and risk updates to senior management, executive leadership, and relevant governance committees.• Manage information security documentation and ensure continuous review and improvement of security processes.<br>Risk Management & Compliance• Own and manage the Information Security Risk Management Program in alignment with AXA’s IRM framework.• Conduct and oversee enterprise security risk assessments and maintain the Information Security Risk Register.• Identify security threats, vulnerabilities, and business impacts and ensure effective remediation plans are implemented.• Manage compliance with local regulations, legal requirements, AXA Group standards, ISO 27001 requirements, and other applicable security frameworks.• Coordinate internal and external audits and ensure timely closure of audit findings and security observations.• Manage security exceptions, risk acceptance processes, and compliance tracking activities.<br>Information Security Management System (ISMS)• Own, maintain, and continuously improve the Information Security Management System (ISMS).• Ensure all security controls remain effective and aligned with organizational risks and compliance requirements.• Coordinate management reviews, internal assessments, corrective actions, and continuous improvement initiatives.<br>Security Operations & Incident Response• Manage and oversee all security operations activities, including security monitoring, vulnerability management, threat management, and incident response.• Manage internal and external Security Operations Center (SOC) services and ensure effective detection, investigation, escalation, and response to security events.• Lead cybersecurity incident investigations and coordinate remediation activities with IT, business stakeholders, vendors, legal, and HR functions.• Ensure security incidents are properly documented, investigated, reported, and resolved.<br>Vulnerability Management & Security Testing• Own and manage vulnerability assessment and penetration testing programs.• Ensure regular vulnerability scans, penetration tests, security assessments, and remediation activities are conducted.• Track and report remediation status and ensure closure of identified security weaknesses.<br>Security Architecture & Secure Design• Review and approve security requirements, architectures, and designs for new systems, applications, cloud environments, and technology initiatives.• Ensure cybersecurity requirements are incorporated into projects, procurement processes, RFIs, RFQs, and RFPs.• Participate in project governance processes and provide security approvals before production deployment.• Promote secure-by-design and security-by-default principles across all technology initiatives. Application Security & Change Management• Ensure security requirements are embedded within Software Development Lifecycle (SDLC), Change Management, and Project Management processes.• Conduct security reviews and risk assessments for new applications, infrastructure, and business initiatives.• Ensure appropriate security testing is completed before Go-Live approval. Third-Party & Vendor Security Management• Conduct security reviews and risk assessments for vendors, suppliers, partners, and third parties.• Define and monitor security requirements for third-party relationships.• Manage security assessments and remediation activities related to external service providers. Security Awareness & Training• Develop and manage the Information Security Awareness Program.• Deliver security awareness initiatives and promote a strong security culture throughout the organization.• Conduct targeted awareness activities for technical and non-technical employees. Resource, Budget & Vendor Management• Manage security vendors, consultants, and external security service providers.• Support development and management of the Information Security budget and resource plans.• Identify resource requirements and recommend improvements to strengthen the organization's security capabilities.<br>Qualifications Education• Bachelor's Degree in Information Security, Computer Science, Information Technology, Engineering, or a related discipline. Professional Experience• Minimum 8–10 years of progressive experience in Information Security, Cybersecurity, Risk Management, Security Operations, Security Architecture, or related disciplines.• Minimum 3–5 years in a management role responsible for information security programs.• Proven experience managing Information Security Management Systems (ISMS), security governance, risk management, compliance programs, incident response, vulnerability management, and security operations.• Experience managing third-party security providers, auditors, consultants, and security vendors.• Experience within healthcare, insurance, financial services, or highly regulated environments is preferred. Technical Knowledge• Strong understanding of ISO 27001, NIST Cybersecurity Framework, CIS Controls, and information security best practices.• Strong knowledge of cloud security, network security, application security, vulnerability management, and security monitoring.• Experience with security risk assessment methodologies and cybersecurity governance frameworks.• Knowledge of regulatory and compliance requirements applicable to healthcare and insurance sectors. Preferred Certifications• CISSP• CISM• CRISC• ISO 27001 Lead Implementer and/or Lead Auditor• CCSP• Security+, CEH, or equivalent cybersecurity certifications<br>Leadership Competencies Motivates People – Gains commitment to achieve business objectives through effective communication, coaching, and leadership. Models our Values – Promotes accountability, integrity, ownership, and adherence to company values and standards. Strategic Thinking – Aligns security initiatives with business objectives and organizational priorities. Stakeholder Management – Builds strong relationships with business leaders, technology teams, auditors, regulators, and external partners. Decision Making – Makes sound risk-based decisions while balancing business and security requirements.